Star Manufacturing Inc International
Part Number: 2M-W350
Rev. C
Phone: 800-438-5264 Fax: 314-781-2714
WWW.LANGWORLD.COM
Smithville, TN37166265 Hobson Street
03/2018
THIS MANUAL MUST BE RETAINED FOR FUTURE REFERENCE.
READ, UNDERSTAND AND FOLLOW THE INSTRUCTIONS AND
WARNINGS CONTAINED IN THIS MANUAL.
FOR YOUR SAFETY
DO NOT STORE OR USE GASOLINE OR OTHER FLAMMABLE
VAPORS AND LIQUIDS IN THE VICINITY OF THIS OR ANY
OTHER APPLIANCE.
POST IN A PROMINENT LOCATION
INSTRUCTIONS TO BE FOLLOWED IN THE EVENT USER
SMELLS GAS. THIS INFORMATION SHALL BE OBTAINED BY
CONSULTING YOUR LOCAL GAS SUPPLIER. AS A MINIMUM,
TURN OFF THE GAS AND CALL YOUR GAS COMPANY AND
YOUR AUTHORIZED SERVICE AGENT. EVACUATE ALL
PERSONNEL FROM THE AREA.
WARNING: IMPROPER INSTALLATION, ADJUSTMENT,
ALTERATION, SERVICE OR MAINTENANCE CAN CAUSE
PROPERTY DAMAGE, INJURY OR DEATH. READ THE
INSTALLATION, OPERATING AND MAINTENANCE
INSTRUCTIONS THOROUGHLY BEFORE INSTALLING OR
SERVICING THIS EQUIPMENT.
Model #: Purchased From:
Serial #: Location:
Date Purchased: Date Installed:
Purchase Order #: For Service, Call:
2
TABLE OF CONTENTS
CHAPTERPAGE
TABLE OF CONTENTS.......................................................................................3
HANDLING, INSTALLER SHOULD OBTAIN HELP AS
NEEDED, OR EMPLOY APPROPRIATE MATERIALS
HANDLING EQUIPMENT (SUCH AS A FORKLIFT,
DOLLY, OR PALLET JACK) TO REMOVE THE UNIT
FROM THE SKID AND MOVE IT TO THE PLACE OF
INSTALLATION.
CAUTION:ANY STAND, COUNTER OR OTHER DEVICE ON
WHICH THE GRIDDLE WILL BE LOCATED MUST BE
DESIGNED TO SUPPORT THE WEIGHT OF THE
GRIDDLE.
CAUTION:SHIPPING STRAPS ARE UNDER TENSION AND CAN
SNAP BACK WHEN CUT.
DANGER:THIS APPLIANCE MUST BE GROUNDED AT THE
TERMINAL PROVIDED. FAILURE TO GROUND THE
APPLIANCE COULD RESULT IN ELECTROCUTION
AND DEATH.
WARNING:INSTALLATION OF THE UNIT MUST BE DONE BY
PERSONNEL QUALIFIED TO WORK WITH
ELECTRICITY AND PLUMBING. IMPROPER
INSTALLATION CAN CAUSE INJURY TO
PERSONNEL AND/OR DAMAGE TO EQUIPMENT.
UNIT MUST BE INSTALLED IN ACCORDANCE WITH
ALL APPLICABLE CODES.
NOTICE: The data plate is located behind access panel
between controls and grease drawer. The grill
voltage, wattage, serial number, wire size, and
clearance specifications are on the data plate. This
information should be carefully read and understood
before proceeding with the installation.
NOTICE:The installation of any components such as a vent
hood, grease extractors, fire extinguisher systems,
must conform to their applicable National, State and
locally recognized installation standards.
CAUTION:ALWAYS KEEP THE AREA NEAR THE APPLIANCE
FREE FROM COMBUSTIBLE MATERIALS.
CAUTION:KEEP FLOOR IN FRONT OF EQUIPMENT CLEAN
AND DRY. IF SPILLS OCCUR, CLEAN IMMEDIATELY,
TO AVOID THE DANGER OF SLIPS OR FALLS.
NOTICE:During the first few hours of operation you may
notice a small amount of smoke coming off the
griddle surface, and a faint odor from the smoke.
This is normal for a new griddle and will disappear
after the first few hours of use.
4
IMPORTANTREAD FIRSTIMPORTANT
WARNING:KEEP WATER AND SOLUTIONS OUT OF CONTROLS.
NEVER SPRAY OR HOSE CONTROL CONSOLE,
ELECTRICAL CONNECTIONS, ETC.
CAUTION:MOST CLEANERS ARE HARMFUL TO THE SKIN, EYES,
MUCOUS MEMBRANES AND CLOTHING.
PRECAUTIONS SHOULD BE TAKEN TO WEAR RUBBER
GLOVES, GOGGLES OR FACE SHIELD AND
PROTECTIVE CLOTHING. CAREFULLY READ THE
WARNING AND FOLLOW THE DIRECTIONS ON THE
LABEL OF THE CLEANER TO BE USED.
NOTICE:Never leave a chlorine sanitizer in co ntact with stainless
steel surfaces longer than 10 minutes. Longer contact
can cause corrosion.
NOTICE:Service on this, or any other, LANG appliance must be
performed by qualified personnel only. Consult your
authorized service station directory or call the factory at
1-800-438-5264, or WWW.LANGWORLD.COM
service agent nearest you.
WARNING:BOTH HIGH AND LOW VOLTAGES ARE PRESENT
INSIDE THIS APPLIANCE WHEN THE UNIT IS
PLUGGED/WIRED INTO A LIVE RECEPTACLE. BEFORE
REPLACING ANY PARTS, DISCONNECT THE UNIT
FROM THE ELECTRIC POWER SUPPLY.
CAUTION:USE OF ANY REPLACEMENT PARTS OTHER THAN
THOSE SUPPLIED BY LANG OR THEIR AUTHO
DISTRIB
OPERA
WILL VOID
UTORS CAN CAUSE BODILY INJU
TOR AND DAMAGE TO THE
ALL WARRANTIES.
for the
RIZED
RY TO THE
EQUIPMENT AND
5
LIMITED EQUIPMENT WARRANTY
Lang Manufacturing [as well as its subsidiaries] warranties new products
to be free from defects in material and/or workmanship for a period
of one [1] year from the date of original installation, except as noted
below. Defects that occur as a result of normal use, within the time period
and limitations defined in this warranty, will at Lang’s discretion have the
parts replaced or repaired by Lang or a Lang-authorized service agency.
THIS WARRANTY IS SUBJECT TO ALL LISTED CONDITIONS.
Repairs performed under this warranty are to be performed by a Langauthorized service agency. Lang will not be responsible for charges
incurred or service performed by non-authorized repair agencies.
In all cases, the nearest Lang-authorized service agency must be used.
Lang will be responsible for normal labor charges incurred in the repair or
replacement of a warrantied product within 50 miles (80.5 km) of
an authorized service agency. Time and expense charges for anything
beyond that distance will be the responsibility of the owner. All labor
will need to be performed during regular service hours. Any overtime
premium will be charged to the owner. For all shipments outside the
U.S.A. and Canada, please see the International Warranty for specific
details.
It is the responsibility of the owner to inspect and report any shipping
damage claims, hidden or otherwise, promptly following delivery.
No mileage or travel charges will be honored on any equipment that is
deemed portable. In general, equipment with a cord and plug weighing
less than 50 lb. (22.7 kg) is considered portable and should be taken or
shipped to the closest authorized service agency, transportation
prepaid .
CONTACT
Should you require any assistance regarding the operation or
maintenance of any Lang equipment; write, phone, fax or email
our service department. In all correspondence mention the
model number and the serial number of your unit, as well as the
voltage or type of gas you are using.
Business hours are 8:00 a.m. to 4:30 p.m. Central Standard Time
Telephone 314.678.6315
Fax 314.781.2714
Email customerservice@star-mfg.com
www.langworld.com
WARRANTY EXCLUSIONS
THE FOLLOWING WILL NOT BE COVERED UNDER WARRANTY.
• Any product which has not been used, cleaned, maintained,
or installed in accordance with the directions published in the
appropriate installation sheet and/or owner's manual as well
as national and local codes, including incorrect gas, electrical,
or water connection. Lang is not liable for any unit which has been
mishandled, abused, misapplied, subjected to chlorides, harsh
chemicals, or caustic cleaners, damaged from exposure
to hard water, modified by unauthorized personnel, damaged
by flood, fire, or other acts of nature [or God], or which have
an altered or missing serial number.
• Installation, labor, and job checkouts, calibration of heat controls,
air and gas burner/bypass/pilot adjustments, gas or electrical
system checks, voltage and phase conversions, cleaning
of equipment, or seasoning of griddle surface.
• Replacement of fuses or resetting of circuit breakers, safety
controls, or reset buttons.
• Replacement of broken or damaged glass components, quartz
heating elements, and light bulbs.
• Labor charges for all removable parts in gas charbroilers and
hotplates, including but not limited to burners, grates, and radiants.
• Any labor charges incurred by delays, waiting time, or operating
restrictions that hinder a service technician’s ability to perform
service.
• Parts that fail or are damaged due to normal wear or labor for
replacement of Items that can easily be replaced during a daily
cleaning routine. such as but not limited to silicone belts, PTFE
non-stick sheets, knobs, control labels, bulbs, fuses, quartz
heating elements, baskets, racks, and grease drawers.
• Components that should be replaced when damaged or worn,
but have been field-repaired instead [eg. field-welded fry pots]
• Any loss of business or profits.
ADDITIONAL WARRANTIES
Specialty/chain specific versions may also have additional
and/or extended warranties.
PRODUCTSPARTSLABOR
Lang Chef-Series™
convection ovens
Lang Strato-Series™
convection ovens
Lang convection oven doors
[excluding hardware]
2 years2 years
2 years2 years
lifetime
2 years
Lang griddles and charbroilers
chrome griddle surfaces [against
original Lang parts sold to repair
6
The fore going warrant y is in lieu of any and a ll other warranti es expresse d or implied and c onstitutes the e ntire warranty.
peeling]
cast iron grates, burners,
and burner shields
Lang equipment
Service First1 year
2M-Z22519 • Rev - • 02.2018
2 years2 years
5 years
180 days
90 days
Receiving the Griddle
Upon receipt, check for freight damage, both visible and concealed. Visible
damage should be noted on the freight bill at the time of delivery and signed by the
carrier's agent. Concealed loss or damage means loss or damage, which does not
become apparent until the merchandise has been unpacked. If concealed loss or
damage is discovered upon unpacking, make a written request for inspection by the
carrier's agent within 15 days of delivery. All packi ng material should be kept for
inspection. Do not return damaged merchandise to Star Manufacturing International. File your claim with the carrier.
Location
Prior to un-crating, move the griddle as near to its intended location as practical.
The crating will help protect the unit from the physical damage normally associated
with moving it through hallways and doorways.
Un-crating
The griddle will arrive completely assembled inside a wood frame and strapped to a
skid. Cut the straps and remove the wood frame.
UNPACKING
CAUTION:THE UNIT IS EXTEMLY HEAVY. FOR SAFE HANDLING,
INSTALLER SHOULD OBTAIN HELP AS NEEDED, OR
EMPLOY APPROPRIATE MATERIALS HANDLING
EQUIPMENT (SUCH AS A FORKLIFT, DOLLY, OR
PALLET JACK) TO REMOVE THE UNIT FROM THE
SKID AND MOVE IT TO THE PLACE OF
INSTALLATION.
CAUTION:ANY STAND, COUNTER OR OTHER DEVICE ON WHICH
THE GRIDDLE WILL BE LOCATED MUST BE
DESIGNED TO SUPPORT THE WEIGHT OF THE
GRIDDLE.
CAUTION:SHIPPING STRAPS ARE UNDER TENSION AND CAN
SNAP BACK WHEN CUT.
Remove griddle from skid and place in intended location.
7
DANGER:THIS APPLIANCE MUST BE GROUNDED AT THE
TERMINAL PROVIDED. FAILURE TO GROUND THE
APPLIANCE COULD RESULT IN ELECTROCUTION
AND DEATH.
WARNING:INSTALLATION OF THE UNIT MUST BE DONE BY
PERSONNEL QUALIFIED TO WORK WITH
ELECTRICITY AND PLUMBING. IMPROPER
INSTALLATION CAN CAUSE INJURY TO PERSONNEL
AND/OR DAMAGE TO EQUIPMENT. UNIT MUST BE
INSTALLED IN ACCORDANCE WITH ALL APPLICABLE
CODES.
NOTICE: The data plate is located behind access panel between
controls and grease drawer. The grill voltage, wattage,
serial number, wire size, and clearance specifications
are on the data plate. This information should be
carefully read and understood before proceeding with
the installation.
Leg Installation
There are four, 4” legs provided for 2, 3 and 4 foot gri d dl es.
There are eight 4” legs provided for 5 and 6 foot griddles.
The legs are shipped in the grease drawers of the griddle. Install them into the
threaded holes on the underside of the griddle body.
Leveling adjustment may be done by screwing the bottom portion of the leg in and
out.
INSTALLATION
NOTICE:The installation of any components such as a vent hood,
grease extractors, fire extinguisher systems, must conform
to their applicable National, State and locally recognized
installation standards.
CAUTION:ALWAYS KEEP THE AREA NEAR THE APPLIANCE FREE
FROM COMBUSTIBLE MATERIALS.
CAUTION: KEEP FLOOR IN FRONT OF EQUIPMENT CLEAN AND DRY.
IF SPILLS OCCUR, CLEAN IMMEDIATELY, TO AVOID THE
DANGER OF SLIPS OR FALLS.
8
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