LandAirSea SilverCloud Tag Live GPS Tracker User Manual

SilverCloud® Tag User Guide

Real-Time GPS Tracking System

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TABLE OF CONTENTS

1.! ABOUT THIS GUIDE ...........................................................................................................................!3

! 1.1! THANK YOU .............................................................................................................................!3

! 1.2! WARNINGS ..............................................................................................................................!3

2.! KEY FEATURES ..................................................................................................................................!4

! 2.1! ENVIRONMENT ........................................................................................................................ !4

! 2.2! SILVERCLOUD DATA PLAN OPTIONS ....................................................................................!4

! 2.3! SILVERCLOUD ONLINE SOFTWARE FEATURES ...................................................................!5

3.! ACTIVATING THE SILVERCLOUD ......................................................................................................!6

4.! INSTALLING THE SILVERCLOUD .......................................................................................................!7

! 4.1! INSTALLING THE SILVERCLOUD SYSTEM ............................................................................ !7

! 4.2! STARTING THE SYSTEM .........................................................................................................!8

! 4.3! LOGGING OUT OF THE SYSTEM ...........................................................................................!9

! 4.4! LIVE SUPPORT CHAT ..............................................................................................................!9

5.! STEP-BY-STEP INSTRUCTIONS ........................................................................................................!10

! 5.1! THE SILVERCLOUD CONTROL PANEL ..................................................................................!10

! 5.2! THE SILVERCLOUD MAIN MENU ...........................................................................................!10

! 5.3! THE SILVERCLOUD MAIN MENU SELECTIONS ....................................................................!11

! ! 5.3.1! HISTORICAL PLAYBACK ..........................................................................................!11

! ! 5.3.2! DEVICE EDITOR ........................................................................................................!12

! ! 5.3.3! GROUP EDITOR ........................................................................................................!12

! ! 5.3.4! SETTING GEOFENCE ALERTS .................................................................................!12

! ! 5.3.5! SETTING PROXIMITY ALERTS .................................................................................!14

! ! 5.3.6 ! ROUTING UTILITY ..................................................................................................... !14

! ! 5.3.7! NEAREST VEHICLE ROUTING UTILITY ...................................................................!15

! 5.4! SILVERCLOUD SHARESPOT® FEATURE ...............................................................................!16

! 5.5! PROGRAM SETTINGS .............................................................................................................!17

6.! REPORTS ............................................................................................................................................!18

! 6.1! GENERATING REPORTS .........................................................................................................!18

! 6.2! REPORT TYPES .......................................................................................................................!19

! ! 6.2.1! CURRENT STATUS REPORT .................................................................................... !19

! ! 6.2.2! ACTIVITY SUMMARY REPORT ................................................................................ !19

! ! 6.2.3! EXCESSIVE SPEED REPORT ................................................................................... !19

! ! 6.2.4! COMPLETE ACTIVITY BY DEVICE REPORT............................................................ !19

! ! 6.2.5! STOPS AND MILEAGE REPORT .............................................................................. !20

! ! 6.2.6 ! MILEAGE BY STATE REPORT .................................................................................. !20

! ! 6.2.7! ALARMS BY DEVICE REPORT ................................................................................ !20

7.! GEOLOCATION-HOW ADDRESSES ARE DEFINED ..........................................................................!21

8.! SPECIFICATIONS ................................................................................................................................!22

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1. About this Guide! ! ! ! ! ! !

1.1! Thank You

First of all, we at LandAirSea Systems want to thank you for purchasing the SilverCloud® Tag
Personal Live GPS Tracking System. The SilverCloud® Tag incorporates a powerful internal
GPS and cellular module capable of transmitting location updates as fast as once every 30 sec-

onds. This features makes it one of the fastest real-time GPS tracking devices on the market
today. The web-based SilverCloud® Online mapping software has also been developed to pro-

vide a truly user-friendly tracking experience.

This guide has been designed to provide step-by-step instructions on how to successfully install,
activate and utilize the SilverCloud® Tag Personal Live GPS Tracking System.

1.2! Warnings

This tracking device is considered water-resistant, NOT waterproof. If placed externally outside
of a vehicle, water spray at high speeds can penetrate the device and cause failure. Water

damage is not covered under the warranty and repairs require sending the device back to the
manufacturer. Cost for time and materials will apply. Mounting this device under a vehicle also
exposes the unit to road hazards. Because of this, lost units are not covered under the manu-
facturer’s warranty (refer to LandAirSea’s Plus Protection Plan for extended warranty informa­tion). Warranty information can be viewed on our website at www.landairsea.com.

LandAirSea Systems tracking devices may not be used to violate the privacy rights of others, or
in violation of local, county, state, or federal statutes. GPS tracking may be illegal in certain
states. In no way, will LandAirSea, its subsidiaries or partners be held responsible for inappro­priate use of these products.

IT IS THE SOLE RESPONSIBILITY OF THE BUYER, OWNER, OR USER, TO CONSULT LE­GAL COUNSEL FOR THE INTERPRETATION OF ANY LAWS APPLICABLE TO THE AREA OF

INTENDED USE OF THESE PRODUCTS.

IF HARDWIRING THE SILVERCLOUD, PLEASE TEST THE DEVICE PRIOR TO APPLYING
THE HARDWIRING KIT TO ENSURE THAT IT IS WORKING PROPERLY. ONCE THE DEVICE
HAS ACQUIRED A SATELLITE SIGNAL AND IS REPORTING TO THE SILVERCLOUD SITE,
YOU MAY THEN PROCEED WITH THE HARDWIRE INSTALLATION.

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2. Key Features! ! ! ! ! ! ! !

Price

Update Interval

$34.95/month

30 Second Continuous Updates

$29.95/month

1 Minute Continuous Updates

Coverage

1-minute

30-second

6-months
(5% savings)

$170.72

$199.50

12-months
(10% savings)

$323.46

$378.00

24-months
(15% savings)

$610.98

$714.00

2.1! Environment

•

The SilverCloud® Online mapping software can be used on any PC or Macintosh with a
high speed internet connection and an internet browser. The interface is compatible with

all web-browsers, including Google Chrome, Safari, Firefox and Internet Explorer.

•

Users can also access the SilverCloud® Online mapping interface on their smartphones
or mobile tablets (iOS and Android) by downloading the SilverCloud® Mobile App from
the iTunes Store or Google Play Store.

2.2! SilverCloud® Tag Data Plan Options

A data plan is required for the SilverCloud. The data plan charts below list the update speeds
and their corresponding prices. For more information, please call 847-462-8100.

Pay As You Go: No Contract

*Activation Fee of $29.95 will be applied

SilverCloud Prepaid Data Plans

*Activation Fee of $29.95 will be applied

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2.3! SilverCloud Online Software Features

Mapping Interface

Fast and user-friendly web-browser based application with up
to date, simultaneous 2D and 3D mapping capabilities
powered by Google Maps

ShareSpot®

Patent-pending features, allows the user to share their GPS
location via URL address or embedded code on a website

Geo-Fencing Option

Allows users to create customized zones that can send text
messages (SMS) and/or emails notifying the user when the
vehicle enters or exits that zone

Traffic Information

Ability to indicate traffic and delays on the map by utilizing
existing Google Maps traffic flow interface

Routing Utility

Offers users the ability to send real-time directions to driver’s
mobile phone via text message (SMS) and/or email

Historical Location Data

Ability to view unlimited real-time GPS tracking and data, with
web-based historical playback as well as the ability to
generate printable text reports

SilverCloud Alerts

Indicates speed, low-battery, excessive/unnecessary stops,
arrival and departure notifications via text message (SMS)
and/or email

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3. Activating The SilverCloud® Tag! ! !

In order to activate your SilverCloud® Tag, please go to www.landairsea.com and click on
the online activation link, which is located near the upper right of the home page. This

online form needs to be completed in full. Incomplete or missing information may delay

the activation process.

The credit card on file will be billed automatically each month. Upon completing the activation
form, the user will be charged the $ 29.95 activation fee and the pro-rated balance of the current
monthly service. The next bill will not be due until the next full month. If a device becomes
deactivated, a reactivation fee of $ 29.95 will be charged in order to restart service.

In order to cancel a data plan service, the user must do so in writing. This can be done by email
and sent to: [e-mail] .

Cancelations must be received prior to the close of the last business day of the month to avoid
the next billing cycle. LandAirSea Systems is not open on weekends, and so, cancelations must
be performed before the last business day of the month. For questions about activation, please

call 847-462-8100.

To retrieve a lost password, add, delete or change a password(s) for an account, please contact

[e-mail] or call 847-462-8100. The user will be required to provide their

address on file, as well as the serial number, which is located on the bottom of the device.

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4. Installing the SilverCloud® Tag! ! ! !

4.1! Installing the SilverCloud® Tag System

Users will need to activate (Section 3) their SilverCloud® Tag unit(s) first before starting the
system. Users will also need to install the Google Earth® plugin on their computer (PC and/or

Mac). The Google Earth plugin will allow users to access the functionalities of Google Earth
without having to install the full application. To download and install the Google Earth plugin, go
to: www.earth.google.com/plugin.

After activating the SilverCloud® Tag unit(s), be sure to charge the device. Once the device is
fully charged, take it outdoors with a clear view of the sky so that it can acquire a strong GPS
signal.

The SilverCloud® Tag has 4 LED lights on the back panel of the device (see Illustration below).
There is an on/off switch located inside the battery case. To access the switch, open the battery
compartment. When the device is turned on, the LED lights on the back panel will light up. The
device should be outdoors with a clear view of the sky before checking the LED light behavior.

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