Lacie DVD-RW WITH LIGHTSCRIBE User Manual

Table of Contents

LaCie DVD±RW Drive User’s Manual

page 1

FireWire

Table of Contents

Foreword 2
Precautions 4

1. Unpacking Your LaCie Drive 6

1.1. Minimum System Requirements 7

1.1.1. Mac Users 7

1.1.2. Windows Users 8

2. Getting Connected 9

2.1 Install the Recording Software 10

2.2 Connect the Power Supply and Switch On the Drive 11

2.3 Connect the FireWire Cable to the Drive and to Your Computer 12

3. Using Your LaCie Drive 13

3.1. Supported DVD and CD Formats 13

3.1.1. CD and DVD Media Definitions 14

3.1.2. DVD-Video Zone 15

3.2. Inserting Discs 16

3.3. Ejecting Discs 17

3.4. Emergency Ejection of Discs 17

3.5. Accessing Discs 18

3.6. Writing Discs 18

4. Helpful Information 20

4.1. Advice for Optimizing FireWire Connections 20

4.1.1. What Is FireWire? 20

4.1.2. Disconnecting FireWire Devices 21

4.1.3. Data Transfers 22

4.2 User Advice on MPEG-II Decoders 23

4.3 File System Formats - Definitions 23

4.4 DVD Capacity 24

5. Troubleshooting 25

6. Contacting Customer Support 30

7. Warranty 32

Foreword

LaCie DVD±RW Drive User’s Manual

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FireWire

Copyrights

Copyright © 2004 LaCie. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without the prior
written consent of LaCie.

Trademarks

Apple, Mac, Macintosh and FireWire are registered trademarks of Apple Computer, Inc. Sony and iLink are registered
trademarks of Sony Electronics. Microsoft, Windows, Windows 98 SE, Windows Millennium Edition, Windows 2000 and
Windows XP are registered trademarks of Microsoft Corporation. All trademarks mentioned in this manual are the property
of their respective owners.

Changes

The material in this document is for information only and is subject to change without notice. While reasonable efforts have
been made in the preparation of this document to assure its accuracy, LaCie assumes no liability resulting from errors or
omissions in this document, or from the use of the information contained herein. LaCie reserves the right to make changes or
revisions in the product design or the product manual without reservation and without obligation to notify any person of such
revisions and changes.

Federal Communications Commission Radio Frequency Interference Statement (FCC)

WARNING: Changes or modifications to this unit not expressly approved by the
party responsible for compliance could void the user’s authority to operate the
equipment. This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference when the
equipment is operated in a commercial environment. This equipment generates, uses,
and can radiate radio frequency energy, and if not installed and used in accordance
with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the user is encouraged to correct the interference
by one of the following measures:

• Reorient or relocate the receiving antennas.

• Increase the separation between the equipment and the receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the reseller or an experienced radio/TV technician for help.

LaCie Optical Drive - FireWire - 5I4

Tested To Comply
With FCC standards

FOR HOME OR OFFICE USE

Shielded cables and I/O cards must be used for this equipment to comply with the relevant FCC regulations.
This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may
not cause harmful interference, and (2) this device must accept any interference received, including interference that may
cause undesired operation.

Foreword

LaCie DVD±RW Drive User’s Manual

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FireWire

Canada Compliance Statement

This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.

Manufacturer’s Declaration for CE Certification

We hereby certify that this device is in compliance with both the EMC Directive (89/336/EEC) and the Low Voltage Directive
(73/23/EEC) issued by the Commission of the European Community.

Compliance with these directives implies conformity to the following European Norms:
Class B EN60950, EN55022, EN50082-1, EN61000-3-2
With reference to the following conditions:
73/23/EEC Low Voltage Directive
89/336/EEC EMC Directive

Laser Products

This equipment is certified to comply with DHHS Rule 21 CFR Chapter I, subchapter J in effect as of date of manufacture. This
equipment is classified as a Class I Laser product and no hazardous laser radiation is emitted outside the drive.

Precautions

LaCie DVD±RW Drive User’s Manual

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Health, Safety and General Use Precautions

The drive you have just purchased includes a laser diode device, which classifies it as a "Laser Class I" product. This laser is
not dangerous for the user under normal operating conditions. However, we strongly advise you not to place any reflective
objects in the disc loading system, due to the risk of exposure to laser emissions that may be reflected by such objects.

Always follow the basic precautions listed below to use your LaCie drive safely and correctly. Respecting these guidelines will
help to avoid the possibility of personal injury to yourself or others, as well as to prevent damage to your device and other
computer equipment. These precautions include, but are not limited to, the following:

Health and Safety Precautions:

• Read this User's Manual carefully, and follow the correct procedure when setting up the device.

• Do not look inside or place your hand over the open DVD/CD media tray. Never look directly or indirectly (with a mirror)
at the laser diode, even when the device is not in operation. If you expose your eyes or skin to the laser inside you drive, you
risk damage or loss of your vision or other personal injury.

• Do not open your drive or attempt to disassemble or modify it. Never insert any metallic object into the drive to avoid any
risk of electrical shock, fire, short-circuiting or dangerous emissions. Your drive contains no user-serviceable parts. If it
appears to be malfunctioning, have it inspected by qualified LaCie service staff.

• Never expose your device to rain or use it near water or in damp or wet conditions. Never place containers on it
containing liquids that may spill into its openings. Doing so increases the risk of electrical shock, short-circuiting, fire or
personal injury.

• Make sure that the computer and drive are electrically grounded. If the devices are not grounded, there is an increased risk
of electrical shock.

• Do not listen to audio with headphones at an excessive volume for prolonged periods of time. Doing so increases the risk of
hearing damage or loss.

• Before listening to music with your drive, set the volume control to minimum. Sudden bursts of sound at loud volumes can
cause immediate hearing damage or loss.

Precautions

LaCie DVD±RW Drive User’s Manual

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General Use Precautions:

• Do not expose the drive to temperatures outside the range of 5° C to 40° C (41° F to 104° F) during operation. Doing so
may damage the drive or disfigure its casing. Avoid placing your drive near a source of heat or exposing it to sunlight (even
through a window). Inversely, placing your drive in an environment that is too cold or humid may damage the unit.

• Do not block the ventilation outlets on the rear of the drive. These help to keep your drive cool during operation. Blocking
the ventilation outlets may cause damage to your drive and cause an increased risk of short-circuiting or fire.

• Always unplug the drive if there is a risk of lightning or if it will not be used for an extended period of time. Otherwise,
there is an increased risk of electrical shock, short-circuiting or fire.

• Do not place heavy objects on top of the drive or use excessive force on its buttons, connectors and tray. Doing so increases
the risk of damage to the device.

• Always place your drive in a horizontal position before using it. Otherwise, it may fall, causing damage to the device and
/ or corruption or loss of data.

• Always remove the disc from the disc tray before transporting your drive. Otherwise, written data may be destroyed or the
drive's internal components may be damaged.

• Never use excessive force on the disc loading system; discs should be inserted effortlessly into your drive. If you detect a
problem, consult the T

• Protect your drive from excessive exposure to dust during use or storage. Dust can build up inside the device, increasing the
risk of damage or malfunction.

• Never use benzene, paint thinners, detergent or other chemical products to clean the outside of the drive. Such products will
disfigure and discolor the front panel and casing. Instead, use a soft, dry cloth to wipe the device.

roubleshooting section.

Unpacking Your LaCie Drive

LaCie DVD±RW Drive User’s Manual

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FireWire

1. Unpacking Your LaCie DVD±RW Drive

Become the producer, director and star of your own DVD epics, the DJ with the freshest music compilations, and the IT expert
that archives all of your important files and data. Use your LaCie DVD±RW Drive in conjunction with the included software to
create a wide-range of multimedia projects, view DVDs and backup critical volumes and folders.

Double Layer DVD Recording

With the same technology that underpins Hollywood-style DVD-Videos, Double Layer (DL) discs are compatible with most
consumer set-top DVD players and computer DVD-ROM drives. On one DVD+R9 DL disc, you’ll be able to store up to four
hours of MPEG-2 video, sixteen hours of VHS-quality video or increase the video bit rate for higher quality movies. And with

8.5GB of storage space on a single DL disc, they’re ideal for archiving and backup applications, and could even be used as
replacement for tape in some instances.

Now you have the tools to make high-impact, professional quality DVD videos, conveniently make system backups and
preserve all of your memories for the future.

Within minutes you’ll be connected and creating. There’s no worries about compatibility, either, because the LaCie DVD±RW
Drive supports all the major DVD formats and works with both Macs and PCs.

LaCie DVD±RW Drive

1

1

4

5

2

3

FireWire 6-pin to 6-pin cable

2

Power supply and adapter cable

3

LaCie DVD Utilities CD-ROM (2)

4

Blank LaCie DVD-R media (1)

5

LaCie DVD±RW Drive User’s Manual
FireWire

Unpacking Your LaCie Drive

page 7

1.1. Minimum System Requirements

1.1.1. Mac Users

Hardware Requirements –

Computer equipped with a FireWire interface card.

System Requirements –

Double Layer Recording Single Layer Recording

• 8.5GB Double Layer disc • 4.7GB Single Layer disc

• 700MHz G4 or later • 700MHz G4 or later

• Mac OS 10.2 or later • Mac OS 9.1 or later

• 64MB of RAM • 16MB of RAM
(256MB is recommended) (24MB is recommended)

• QuickTime 6 or later • QuickTime 4.0 or later

Important Note:

requires most of a CPU’s power. This process can take several hours on
slower systems.

Additional Requirements for DVD playback and Pre-Mastering –

Monitor resolution of 1024 x 768, 24-bit color

Additional Requirements for DV Capturing and DVD Authoring –

Minimum of 128MB of RAM (256MB is recommended)
1GB of free hard disk space for every 5 minutes of DV video capture

4.5GB of free hard disk space for copying a single layer DVD-Video disc
8GB of free hard disk space for copying a double layer DVD-Video disc

MPEG encoding is a system intensive application and

Tech Note:

DVD Playback:

At the time of publication (May, 2004),
Apple only supports DVD playback on
Macintosh computers with a built-in
DVD-ROM drive. If your system does
not have a built-in DVD-ROM drive, in
order to enable DVD playback you will
need to utilize a third-party utility.

Apple Disc Recording Updater:

In order to provide maximum
compatibility with Apple software
products, LaCie is constantly providing
drive support updates. Visit our Web
site, www
Optical from the pull-down menu and
download the LaCie DiscRecording
Support for Mac OS X 10.3.2 or later
to add LaCie drive support to
applications that utilize Apple’s
DiscRecording framework. These
include, but are not limited to, the
following applications: Finder, iTunes,
iPhoto, Backup, Disk Utility and DVD
Studio Pro.

Mac Users!

.lacie.com/support, choose

Important Note:

a hard drive that supports sustained data transfer rates for the following speeds:

To ensure optimal recording results, avoid copying from a CD or DVD and record directly from

• 8x = 11.08MB/s • 4x = 5.54MB/s

• 2x = 2.77MB/s • 1x = 1.385MB/s

Getting Connected
LaCie DVD±RW Drive User’s Manual
FireWire

1.1.2. Windows Users

Hardware Requirements –

Computer equipped with a FireWire/IEEE 1394/iLink/DV interface card.

System Requirements –

Double Layer Recording Single Layer Recording

• 8.5GB Double Layer disc • 4.7GB Single Layer disc

• Windows 2000 (SP4 or later) or XP (SP1 or later) • Windows 98SE, Me, 2000 or XP

• 500-MHz Intel® Pentium III or equivalent • 500-MHz Intel Pentium III or equivalent

• 128MB of RAM (256MB is recommended) • 128MB of RAM

page 8

Important Note:

process can take several hours on slower systems.

Additional Requirements for DVD Playback and Pre-Mastering –

SVGA video card supporting DirectDraw Standard
Sound Blaster compatible sound card
Microsoft DirectShow 6.4 or greater
Monitor resolution of 1024 x 768, 24-bit color

Additional Requirements for DV Capturing and DVD Authoring –

Minimum of 128MB of RAM (256MB is recommended)
1GB of free hard disk space for every 5 minutes of DV video capture

4.5GB of free hard disk space for copying a DVD-Video disc
8GB of free hard disk space for copying a double layer DVD-Video disc

Additional Requirements for Roxio Easy CD & DVD Creator and Easy Media Creator –

Video Editing Intel Pentium III 500-MHz or faster Intel Pentium III 1.2-GHz or faster
DV/Analog to MPEG encoding Intel Pentium III 800-MHz or faster Intel Pentium III 1.2-GHz or faster

Important Note:

a hard drive that supports sustained data transfer rates for the following speeds:

• 8x = 11.08MB/s • 4x = 5.54MB/s • 2x = 2.77MB/s • 1x = 1.385MB/s

MPEG encoding is a system intensive application and requires most of a CPU’s power . This

Easy CD & DVD Creator Easy Media Creator

To ensure optimal recording results, avoid copying from a CD or DVD and record directly from

Getting Connected
LaCie DVD±RW Drive User’s Manual

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FireWire

2. Getting Connected

Follow these steps to quickly get your LaCie Drive powered on and connected to your computer. Click on
a step to get started!

2.1. Install the Recor

2.2. Connect the Power Supply and Switch On the Drive

2.3. Connect the FireWire Cable to Your LaCie Drive and to Your Computer

Once you’ve gotten the drive powered on and connected to your computer, move on to section 3. Using

Your LaCie Drive for important information on how to utilize your drive.

ding Software

English

DVD Utilities

LaCie DVD±RW Drive User’s Manual

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FireWire

2.1. Installing The LaCie DVD Utilities

Insert your LaCie DVD Utilities CD-ROM into your internal DVD/CD-ROM, and follow the instructions below that are based
on each particular operating system. For more information about the various programs, please refer to the Help sections of
the specific software program.

Mac Users:

Mac OS 10.2 and later –

Double-click the the LaCie DVD Utilities CD­ROM icon and then open the “Roxio Toast
Lite” folder. Drag and drop the Roxio Toast
Lite 6.x.x.L application icon into the
Applications folder on your hard drive.

Mac OS 9.1 and later –

Double-click the the LaCie DVD Utilities CD­ROM icon and then open the “Roxio Toast
Lite” folder. Click on the Roxio Toast Lite

5.2.2L icon on follow the on-screen
instructions to complete the installation.

Important Note:

Mac OS 9.1 and later does not support double layer recording.

Windows Users:

Windows 2000/XP –

Click on Easy Media Creator and DVDMax Player (separately) and follow the on-screen instructions to complete the
installation.

Windows 98SE/Me –

Click on Easy CD & DVD Creator, DVDMax Player and the USB 2.0 Drivers (if you will be using the Hi-Speed USB 2.0
interface) and follow the on-screen instructions to complete the installation.

Important Note:

Windows 98SE/Me do not support double layer recording.

LaCie DVD±RW Drive User’s Manual
FireWire

2.2. Connect the power supply and switch on the drive.

Getting Connected

page 11

1

4

There are two cables that are supplied with the power supply: one cable (A) connects to a power outlet, such as a wall outlet
or a surge protector; and the other cable (B) connects to the LaCie drive.

1

Connect Cable A to your LaCie Drive.

2

Connect Cable B to the Power Supply brick.

3

Connect Cable B to a grounded surge protector or wall outlet.

4

Turn the drive on and off by using the On/Off switch.

Warning!

LaCie drive or another manufacturer. Using any other power cable or power supply may cause damage to the device
and void your warranty. Always remove the AC adapter before transporting your LaCie drive. Failure to remove the
adapter may result in damage to your drive and will void your warranty.

Use only the AC adapter supplied with your specific LaCie drive. Do not use a power supply from another

Cable A Cable BPower Supply Brick

2

3

Important Note:

power supply. To be able to use this feature, you may need to purchase an appropriate adapter or cord. Consult
LaCie Technical Support for assistance in choosing the right adapter. LaCie accepts no responsibility for any damage
to the drive resulting from the use of an inappropriate adapter. Using an adapter other than one authorized by LaCie
will void your warranty.

You may use your LaCie drive when in a foreign country, thanks to its autoswitching 100-240 Volt

Getting Connected
LaCie DVD±RW Drive User’s Manual
FireWire

2.3. Connect the FireWire cable to your LaCie Drive and to your computer.

page 12

2

1

Examine the cable carefully and make sure that you have the FireWire cable properly aligned, then insert the cable

1

firmly into the FireWire port on the back of the drive for a stable connection.

Look for a FireWire logo (which generally is used to identify the port) next to the connector on the front or back of your

2

computer, then insert the cable firmly into the FireWire port for a stable connnection.

Tech Note:

disconnecting FireWire devices and ensuring optimum performance.

Please refer section 4.1 Advice for Optimizing FireWire Connections for important information on

FireWire Logo

iLink Logo

DigitalVideo Logo

Important Note:

Windows Users: It may take a few seconds for your computer to recognize the drive and assign

it a letter.

Mac Users: It may take a few seconds for the drive to appear on your desktop, and an icon will only appear when
there is a DVD or CD in the drive.

CD and DVD icons in both Windows and Mac are similiar. Only the name is different.

LaCie DVD±RW Drive User’s Manual
FireWire

3. Using Your LaCie Drive

3.1. Supported DVD/CD Formats

Your LaCie drive is compatible with most popular DVD and CD formats:

Format Type of Disc Record Read
DVD DVD+R9 DL X X

DVD+R X X
DVD+RW X X
DVD-R 4.7GB for General use (Ver. 2.0) X X
DVD-ROM -- X
DVD-R 3.95GB, 4.7GB for Authoring -- X
DVD-R (General use only for write) X X
DVD-RW (General use only for write) X X
DVD-ROM (single and dual layer) -- X
DVD (single and dual layer) 80 mm disc -- X

CD CD-R X X

CD-RW (supports AM2) X X
CD-ROM -- X
CD-ROM XA Mode2 (form 1, form 2) -- X
CD-Extra -- X

Using Your LaCie Drive

page 13

Use your LaCie DVD±RW Drive to:

• Create audio CDs

• Create a DVD-Video

• Create data CD/DVDs

• Create a backup

• Duplicate a CD/DVD

Tech Note:

LaCie recommends that you use media from one of the following manufacturers:

• LaCie • Apple • Taiyo Yuden • Sony • TDK • Verbatim • Ricoh

Ideal recording techniques:

• Close all other open programs and disconnect from the internet;

• Copy data to your hard drive first;

• Use the correct media with the appropriate speed rating;

• Use media that is free of scratches and fingerprints;

Check LaCie’s Web site (www

When recording video, audio or data to DVD+R9 DL, DVD+R/RW, DVD-R/RW or CD-R/RW media,

.lacie.com) often for the latest information on creating CDs and DVDs.

Using Your laCie Drive

LaCie DVD±RW Drive User’s Manual

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3.1.1. CD and DVD Media Definitions

Your LaCie DVD±RW Drive will let you create, save and share your digital files to CD-R/RW, DVD-R/RW, DVD+R/RW and
DVD+R9 DL media. Please refer to section 2.1. Minimum System Requir
to see which recording techniques your computer supports.

DVD+R9 DL Discs:

• Best suited for: recording high-quality DVD videos, backing up systems and archiving large data DVDs.

• These discs follow the DVD+ recording techniques, but with 8.5GB of capacity versus 4.7GB for DVD±R discs.

• With the increased capacity, it is now possible to increase the video bit rate for higher quality DVD videos.

DVD+R Discs:

• Best sutied for: recording DVD videos, storing multiple photo albums and data DVDs under 4.7GB.

• These discs have the same write-once concept as CD-R media, but with 4.7GB of capacity versus 700MB for CD-R discs.

• DVD+R supports “lossless linking” and the combination of Constant Angular Velocity (CAV) and Constant Linear Velocity
(CLV) recording techniques.

DVD+RW Discs:

• Best sutied for: backing up and archiving digital content.

• These discs are functionally similiar to CD-RW and DVD-RW discs, but utilizes the same recording techniques as DVD+R.

• Incorporates the Direct Overwrite (DOW) system, allowing data to be written directly over existing data in a single pass.

ements and your recording software’s documentation

DVD-R Discs:

• Best sutied for: recording DVD videos, storing multiple photo albums and data DVDs under 4.7GB.

• These discs are also functionally similiar to CD-R media, and have the same capacity as DVD+R discs.

• There are two types of DVD-R discs: DVD-R General, which are intended for home applications, and DVD-R Authoring,
which are intended for professional DVD-Video development applications.

DVD-RW Discs:

• Best sutied for: backing up and archiving digital content.

• These discs serve the same general purpose as CD-RW media, but with 4.7GB of space versus 650MB.

• Discs can be written and erased up to 1,000 times.

CD-R Discs:

• Best sutied for: recording audio CDs, store photos and data CDs.

• Files can not be deleted from CD-R discs, and you cannot write over existing files on a CD-R disc.

CD-RW Discs:

• Best suited for: passing medium sized files around an office or among students.

• Discs can be reformated up to 1,000 times, and files can be written over.

• Most CD-ROM drives and audio CD players cannot read CD-RW discs.

Using Your LaCie Drive

LaCie DVD±RW Drive User’s Manual

page 15

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3.1.2. DVD-Video Zone

Nearly all commercially-available DVD discs feature a Region Protection Code (RPC). In order to watch DVD-Video discs, the
RPC needs to match the setting on the DVD player. By default, all LaCie DVD-Video-compatible drives are set to the RPC zone
of the country in which it was purchased. This RPC setting may be changed using your hardware or software MPEG-II
decoder (please refer to the documentation supplied with your decoder for more information). DVD-Video discs that do not
feature RPC II encoding may be played on all DVD players set to Zone 1.

The worldwide RPC zones are:

Zone 1 USA and Canada
Zone 2 Europe, Japan, the Middle East and South Africa
Zone 3 Southeast Asia (including Hong Kong)
Zone 4 Australia, New Zealand, Central and South America
Zone 5 Northwest Asia, North Africa
Zone 6 China

When you insert a DVD-Video disc into your drive for the first time, the hardware or software MPEG-II decoder will detect if
the setting of your drive is the same as on the DVD-Video. If not, a message will appear on your screen and you will be
asked to change the RPC setting of your drive.

Important Note: You can only change the RPC of your drive four times. The RPC setting is copied into an internal

component in the drive. This chip makes an average of the first five readings and sets the drive to the most read
zone. After this, it will not be possible to change or reset the RPC of the drive.

Example: You change the RPC Zone to play a Zone 1 DVD-Video, and then you change to a Zone 2 DVD-Video.
You switch back and forth between the zones a total of five times, twice in Zone 1 and three times in Zone 2. Your
drive will then be set on Zone 2, without the possibility to reset the drive later on in order to view DVD-Video discs
from Zone 1.

LaCie DVD±RW Drive User’s Manual
FireWire

3.2. Inserting Discs

Fig.3.2

Using Your LaCie Drive

page 16

1

Drive Access Door

5

1

2

To insert a disc, first gently lower the Drive Access Door (#1), and then push the Open/Close (#4) button on your LaCie
DVD±RW Drive. When the disc tray opens, put the DVD or CD media into the tray with the label side facing up. Make sure
the DVD or CD is correctly placed in the center of the disc tray. Gently push in the disc tray or push the Open/Close button to
close it.

Do not attempt to force the door open, you will damage the drive. The power must be on in order to open the drive. The drive
must be on a flat surface to work correctly.

To close your LaCie DVD±RW Drive, press the Open/Close button on the front of the drive and then gently close the Drive
Access Door.

Warning!

• Do not force the tray closed. You will damage the drive.

• Always remove discs before transporting the drive.

• Never move the drive while it is in operation.

3

4

2

Activity LED

3

Emergency Eject Hole

4

Open/Close Button

5

Media Tray

LaCie DVD±RW Drive User’s Manual
FireWire

3.3. Ejecting Discs

Using Your laCie Drive

page 17

Warning!

accessed by the computer. You may injure yourself, and damage the drive and/or your computer system. Do not
transport the drive with the tray open or with a DVD or CD disc inside it. Doing so may damage the drive and/or
data stored on the disc, and will void your warranty.

Windows Users

After you have finished using the DVD±RW drive and the computer is no longer accessing it, push the Open/Close button
(fig.3.2 #4
push on the Open/Close button to close it.

You can also go into My Computer and right-click the DVD±RW drive icon. In the drop-down menu that follows, select the

Eject option. The disc tray will open, then you can access your media.

Mac Users

Drag the DVD/CD icon on the desktop to the Trash. The DVD±RW drive's tray will then open. Remove the DVD or CD.
Gently push in the disc tray or push the load/eject button to close it.

). When the disc tray is fully open, remove the DVD or CD. After removing the disc, gently push in the disc tray or

Do not attempt to open the drive's disc tray or remove the DVD or CD while the unit is in use and being

3.4. Emergency Ejection of Discs

In the event that a CD or DVD cannot be ejected with the Open/Close button and the software is not controlling the drive, use
the emergency eject operation to open the disc tray. First, switch off your computer and the DVD±RW drive and unplug the
drive's power.

Warning!

procedure.

On the front of the drive is the Emergency Eject Hole (fig.3.2 #3). Insert a small metal poker, such as an unbent paper clip,
into the Emergency Eject Hole until the poker presses against the manual eject mechanism. You will feel the mechanism eject
the disc tray. Only use this method when the Open/Close button is not working.

Make sure the DVD±RW drive is off and the power unplugged before attempting the emergency ejection

Using Your LaCie Drive

LaCie DVD±RW Drive User’s Manual

page 18

FireWire

3.5. Accessing Discs

Windows Users

The CD or DVD volume will appear in My Computer. Click on My Computer to view the contents of the CD or DVD and to
have access to the folders and files on it.

You can also gain access to the files and folders contained on the disc by going into Windows Explorer
and clicking on the CD/DVD-ROM drive icon.

Mac Users

The CD or DVD volume will appear as an icon on the Desktop. Click on the icon to have access to the contents of the CD or
DVD.

Important Note:

RW and DVD-ROM) Drive, Apple does not support DVD-Video playback over external, third-party DVD drives.

At the time of publication, if your Mac does not have a native, built-in DVD-ROM or Combo (CD-

3.6. Writing Discs

The following is a brief overview of some of the recording terminology to help you understand how to use your drive to write
discs.

Important Note:

LaCie DVD±RW drive in write mode.

3.6.1. DVD Writing Methods

Disc at Once (DAO) – A DVD writing process in which the entire DVD is recorded in one session, and data cannot be added

after the recording is finished. Differs from the CD-R DAO method because the lead-in, data area and lead-out areas are all
written sequentially.

Incremental Recording (IR) – A DVD writing process that is similiar to the Session at Once (SAO) CD-R writing method; files
may be added directly to the DVD-R disc one recording at a time, instead of recording the files to a hard drive before writing
the disc. The minimum recorded size, though, must be at least 32KB (even if the file to be recorded is smaller than that), and
capacities and write speeds are decreased due to the overhead of combined lead-in/out areas and data. Also, the disc must
be finalized before it may be played back by a drive other than the drive recording the disc.

Multi-Border Recording (MBR) – A DVD writing process that is very similiar to IR, MBR allows you to make an IR disc and
then play the disc back on a device that recognizes this type of recording method. MBR creates a very short boundary zone
around a recording session so a compatible player or DVD-ROM drive does not attempt to play beyond the border of the
recorded area, instead allowing the unfinalized disc to be read by a player that supports this recording method.

Please refer to your recording software’s user's guide for information on how to best use your

Using Your LaCie Drive

LaCie DVD±RW Drive User’s Manual

page 19

FireWire

Restricted Overwriting (RO) – A DVD writing process that only applies to DVD±RW discs. With this method, if a disc has
already been written to, new data segments can be randomly inserted anywhere within the recorded boundary. New data,
however, can only be added to an area of the disc that has already been recorded over and from the point where the last
session was stopped.

Session at Once (SAO) – A DVD writing process which is similar to DAO, where all of the information is written in one
session, but SAO allows for the ability to begin another session and record at a later time. This mode allows for greater
control of the recording process than Packet Writing (PW) or TAO, and more disc space can be utilized because there is no
need for gaps between tracks.

Packet Writing (PW) – A writing process that is very useful for data backup. Buffer underrun* is impossible in this mode,
because the data is written in “packets” of a few KBs.

3.6.2. CD Writing Methods

Disc at Once (DAO) – A CD writing process in which the entire CD is recorded in one session, and data cannot be added

after the recording is finished. This mode allows for the most control of the recording process for audio CDs because the gap
between tracks can be set and the maximum capacity of the CD can be utilized.

Packet Writing (PW) – A CD writing process that is very useful for data backup, but cannot be used to write audio CDs.
Buffer underrun* is impossible in this mode, because the data is written in “packets” of a few KBs.

Session at Once (SAO) – A CD writing process which is similar to DAO, where all of the information is written in one session,
but SAO allows for the ability to begin another session and record at a later time. This mode allows for greater control of the
recording process than PW or TAO, and more disc space can be utilized because there is no need for gaps between tracks.

Track at Once (TAO) – A CD writing process where data is added one track at a time, and the data can be added at a later
time. The CD being written to, though, can only be read in the CD rewritable drive that is recording it until the disc is finalized
(meaning that no more data can be added). There is also a gap of 2 seconds added between tracks, which will be heard as
noise in some audio players.

Tech Note:

constant stream of data. A buffer underrun occurs when the stream of data to the rewritable drive is not fast enough to
keep the rewritable drive’s buffer full, causing the an error in the recording process. If this problem occurs often, turn
down the recording speed and consult section 5.6. Optimizing Data

*Buffer Underrun –

The recording of a disc is a system-intensive application, and the rewritable drive needs a

Transfers.

Helpful Information
LaCie DVD±RW Drive User’s Manual
FireWire

4. Helpful Information

4.1. Advice For Optimizing FireWire Connections

The following technical information relates to your LaCie DVD±RW Drive and gives some practical advice:

4.1.1. What is FireWire/IEEE 1394?

A serial bus used to connect external computer and consumer electronic devices to computers and consumer electronic
consoles.

What does IEEE 1394 mean?

“1394” is an abbreviation of IEEE 1394, the name given to this high-performance serial bus.
IEEE (the Institute of Electrical and Electronic Engineers) is the name of the engineering corps
that developed this standard. The 1394 refers to the 1,394th stanard that the IEEE has
produced.

What is the relationship between IEEE 1394, FireWire, iLink and DV?

These four names all refer to the same interface:

•IEEE 1394 - the name of the standard, used in the computer industry.

•FireWire - the brand name used by Apple.

•iLink - the brand name used by Sony.

•DV - logo used by video camcorder manufacturers.

DigitalVideo

FireWire

iLink

page 20

What can the FireWire interface be used for?

With its high data transfer rates, FireWire is a great interface for consumer electronics, like CD and DVD recorders, external
hard drives and video devices, such as digital camcorders, because it has an extremely large bandwidth and supports two
types of data transfer (anyschronus and isochronous) which help to guarantee the transfer of time-critical data.

FireWire is also a point-to-point interface, meaning that a FireWire device can transmit data to another FireWire device
without having to go through a computer. This lets several computers share a given device, and also allows up to 63 devices
to be daisy-chained to the same FireWire bus (with a max of 16 devices on one branch). To daisy-chain, connect your one
FireWire drive directly to the computer, then connect another FireWire drive to the first FireWire drive, then another until you
reach 16. Then do the same on the rest of the ports on the FireWire bus.

FireWire Cables and Connectors

There are three different types of FireWire cables on the market: 6-to-6-pin, 6-to4-pin and 4-to-4-pin. LaCie FireWire devices
are shipped with a certified 6-to-6-pin FireWire cable. Most FireWire-equipped laptop computers feature a 4-pin FireWire
connector, so in order to connect your LaCie drive to a laptop with a 4-pin FireWire port, you will need to purchase a LaCie
certified 6-to-4-pin FireWire cable (sold separately).

If your computer does not have a FireWire port, or only has a 4-pin port, consult your LaCie reseller or LaCie Customer
Support for information about adding a LaCie FireWire PCI or PCMCIA card.

Helpful Information
LaCie DVD±RW Drive User’s Manual

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FireWire

4.1.2. Disconnecting FireWire Devices

FireWire external devices feature "plug & play" connection. This means that your drive can be connected and disconnected
while the computer is running. To prevent failures, it is important you follow these steps when disconnecting your FireWire
device.

Windows Users

Important Note: Windows 98 SE Users:

have to unmount the drive before disconnecting it or powering it down. If you have not installed the update, simply
disconnect the drive when it is not active. No unmounting is required.

If you have installed the Windows Storage Supplement Update, you will

1) From the System Tray (located in the lower right-hand side of your screen), click on the Eject icon
(a small green arrow over a hardware image).

2) A message will appear, detailing the devices that the Eject icon controls, i.e. "Safely remove…" Click on this prompt.

3) You will then be given the following message: "Safe to Remove Hardware" (or similar). It is now safe to disconnect the
device.

Mac Users

You must unmount the drive before disconnecting it or powering it down. Drag the disc icon
to the Trash. Once the device’s icon no longer appears on the desktop, the drive can be
disconnected.

Mac OS 9.x

Fig.4.1.2

Mac OS 10.x

Helpful Information
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FireWire

4.1.3. Data Transfers

Data transfers are the flow of data that accomplishes a task, usually related to moving data from storage to computer RAM or
between storage devices. During data transfers, it’s best to wait before launching other applications on the same FireWire
port. Anomalies may arise with computers that have FireWire controllers* that do not conform to OHCI (Open Host Controller
Interface) standards. In any other configurations, we cannot ensure 100% correct operation. Due to this, you may encounter
hanging problems. If this happens, proceed as follows:

1) Make sure that the FireWire cable is connected tightly and securely on both ends of the cable, from the drive to the
computer. If you are using a FireWire cable other than the one supplied with your LaCie drive, check that it is FireWire (IEEE

1394) certified. The cable that is provided with your LaCie drive is FireWire (IEEE 1394) certified.

Warning!

FireWire devices, so the unused FireWire connectors should be left empty.

2) Check that the power supply and ground connection are seated properly.

3) Disconnect your computer’s FireWire cable. Wait 30 seconds. Reconnect.

Tech Note: *

enables a computer to communicate with or manage certain peripherals. An external controller is an expansion
card which fills one of the free slots (i.e. PCI or PCMCIA) inside your PC and which enables a peripheral (i.e. CD­R/RW drive, Hard Drive, scanner or printer) to be connected to the computer. If your computer is not equipped with
a FireWire controller card, you can purchase an external controller through LaCie. Contact your LaCie reseller or
LaCie Technical Support (6. Contacting Customer Suppor

Do not connect FireWire cables so that they form a ring of devices. There is no need for terminators on

Controller - This is a component or an electronic card (referred to in this case as a “controller card”) that

t) for more information.

Helpful Information
LaCie DVD±RW Drive User’s Manual

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FireWire

4.2 User Advice on MPEG-II Decoders

All DVD-Video material is compressed using MPEG-II compression. DVD-Video, with full-motion video and multi-channel
sound (multi-lingual soundtracks, surround sound, etc.), is a data-hungry application. Without compression, you would only
be able to fit a 5-minute movie onto a 4.5GB disc (the DV format is equivalent to 13GB per hour). MPEG-II compression
allows you to fit a full-length feature film, plus bonus material, on just one disc.

In order to play DVD-Video discs using your LaCie DVD±RW Drive, you need to have an appropriate MPEG-II decoder. You
have two options:

1) Install the MPEG-II decoder software if your PC is equipped with a processor that is 400MHz or faster. The decoder
software will give you smoother images when playing DVD-Video discs using your drive (as with any application, the more
RAM you have, the better playback performance will be).

2) Purchase and install a PCI MPEG-II decoder card if your PC is equipped with a processor that is 400MHz or slower. The
decoder card should help you obtain better performance during playback with your LaCie drive.

4.3 File System Formats - Definitions

When writing DVD±R/RW and CD-R/RW discs, you will have the option to assign the disc a particular file format (the way
in which a computer names and organizes files for storage and retrieval). There are essentially three file system formats to be
concerned with when using a LaCie DVD or CD Drive:

• Universal Disk Format (UDF)

• ISO 9660

• Mac OS Extended

UDF - This file system was developed to ensure consistency between various optical media, compatibility across platforms and
among various CD and DVD applications. UDF is used by DVD to contain MPEG audio and video streams, and is required
by DVD-ROMs.

ISO 9660 - This is the standard file system for CD-ROMs, which allows them to be read on a Mac, PC or other major
computer platform. Microsoft created an extension to the format, called Joliet, which allows for Unicode file character names
and file names up to 64 characters in length (twice as many as the ISO 9660 Level 2 and 3 specifications).

Mac OS Extended - Also known as HFS+, this is the file system used by Mac OS 8.1 and higher. If you will be using your
disc only on Macs, this is the preferred file format.

Helpful Information
LaCie DVD±RW Drive User’s Manual

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FireWire

4.4 DVD Capacity

There are important factors to consider when recording video, audio or data to DVD. The DVD media specification provides
for two physical sizes: 4.7” (12cm) and 3.1” (8cm) (both are .47” (1.2cm) thick). DVD discs can also be single-sided (SS) or
double-sided (DS), and each side can have one (SL) or two (DL) layers of data.

The amount of data or video that a disc can hold are dependent upon factors such as the amount of audio and the degree of
compression of the data, video or audio. For example, a single-layer DVD±R disc typically will store just over two hours of
MPEG-II video, but it is possible to put up to eight hours of VHS-quality video or one hundred sixty hours of audio on a
single-layer disc.

When media companies reference the amount of data that a disc can hold, they represent the total amount in terms of
gigabytes (GB), or a billion bytes (1000 x 1000 x 1000 bytes). This number, though, is not the way in which a computer
addresses the data; to a computer the value is binary and larger than a billion bytes – 1,073,741,824 (1024 x 1024 x
1024 bytes). Therefore, when you put in a 4.7GB DVD disc, the actual available capacity is 4.38GB; and a 8.5GB Double
Layer disc has an actual available capacity of 7.95GB.

T roubleshooting

LaCie DVD±RW Drive User’s Manual

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FireWire

5. Troubleshooting

In the event that your LaCie DVD±RW Drive is not working correctly, please refer to the following checklist to find out where
the problem is coming from. If you have gone through all of the points on the checklist and your drive is still not working

correctly, please have a look at the FAQs that are regularly published on our Web site –
FAQs may provide an answer to your specific question. You can also visit the drivers pages, where the most recent software
updates will be available.

www.lacie.com. One of these

If you need further assistance, please contact LaCie Technical Support (see 6. Contacting Customer Ser

Manual Updates

LaCie is constantly striving to give you the most up-to-date, comprehensive User’s Manuals available on the market. It is our
goal to provide you with a friendly, easy-to-use format that will help you quickly install and utilize the many functions of your
new device.

If your manual does not reflect the configurations of the product that you purchased, please check our Web site for the most
current version available.

The Issue

The drive is not
recognized.

Questions to Ask

Is the drive’s power on?

Does an icon for the drive appear
on the computer (On a Mac a CD­ROM must be inserted in the drive)?

Are all of the cables connected
securely and correctly?

Possible Solutions

Check to see that all of the power cords are properly
connected and that the switch on the rear of the drive is
turned on. If you are using a surge protector, make sure that
it is switched on, too.

Check for an icon on the Desktop (on a Mac, a disc has to be
inserted in the drive) or in My Computer (on a PC).

Make sure that all the steps in section 2. Getting Connected
have been followed correctly. Examine the connections
carefully to ensure that all the cables are inserted in the
correct orientation and in the correct location.

vice for details).

Are both ends of the FireWire cable
connected and properly seated?

Check both ends of the FireWire cable. Disconnect them, wait
10 seconds, and reconnect them. If the drive is still not
recognized, restart your computer and try again.

LaCie DVD±RW Drive User’s Manual
FireWire

T roubleshooting

page 26

The Issue

The drive is not
recognized.

Tech Note: Mac Users:

ensure that you have the latest support, upgrade to the latest version of OS 10.x. To access the latest updates an
upgrades, pull down the Apple Menu and click on System Preferences. In the section titled System, click on
Software Update and then click Update Now. Your computer will then automatically connect via the Internet to
access the latest updates from Apple.

Tech Note: Windows 98 SE Users:

has released an IEEE 1394 Storage
Supplement update to enhance compatibility
and help alleviate lock-ups. Check Microsoft’s
Web site, suppor
information.

Tech Note: Windows Users:

consistently posts updated drivers and support
fixes for their operating systems. Go to
Microsoft’s Web site, suppor
for more information.

Questions to Ask

Are the FireWire drivers installed
correctly and enabled?

Apple is constantly providing updated support for drive mechanisms within OS 10.x. To

Microsoft

t.microsoft.com, for more

Microsoft

t.microsoft.com,

Possible Solutions

Mac Users: Open Apple System Profiler and click on the

Devices and Volumes tab. If your device is not listed, recheck

the cables and try the other troubleshooting solutions listed
here.

Windows 98 SE & Me Users: Go to Start > Settings >

Control Panel > System > Device Manager > IEEE 1394
Controller > click on the plus sign next to the controller icon,

and you should see your device listed.

Windows 2000 Users: Go to Start > Settings > Control

Panel > System > Hardware tab > Device Manager button >
IEEE 1394 Controller > click on the plus sign next to the

controller icon, and you should see your device listed.

Windows XP Users: Go to Start > Control Panel >

Performance and Maintenance > System > Hardware tab >
Device Manager button > IEEE 1394 Controller > click on the

plus sign next to the controller icon, and you should see your
device listed.

Is there a conflict with other device
drivers or extensions?

If you cannot see the device, recheck the cables and try the
other troubleshooting solutions listed here.

Consult LaCie Technical Support. See section 6. Contacting

Customer Support for more details.

LaCie DVD±RW Drive User’s Manual
FireWire

T roubleshooting

page 27

The Issue

The drive is not
recognized.

Tech Note:

about the compatibility of LaCie CD-RW
Drives and iTune’s and Disc Burner at Apple’s
Web site: www

Questions to Ask

Is there a conflict with other device
drivers or extensions?

You will find important information

.apple.com.

Possible Solutions

Mac OS 9.x Users: If your LaCie drive is not being

recognized by the recording software, you may be
experiencing an extension conflict between the software and
iTunes or Disc Burner. There are two possible solutions to this
problem.

If you do not plan on using iTunes or Disc Burner, follow these
steps:

1) From the Apple Menu, go to Control Panels and open the
Extensions Manager.

2) Scroll down to the Extensions folder and disable (uncheck)
the USB Authoring Support and the FireWire Authoring
Support.

3) Click on the Restart button to restart your computer.

4) Launch the recording software again, and check to see if it
recognizes the drive now.

If you plan on using both the recording software and iTunes
or Disc Burner, you may want to create a separate Extension
Set for the recording software.

1) From the Apple Menu, go to Control Panels and open the
Extensions Manager.

2) Press the Duplicate Set button.

3) Give the new Extension set a name, such as Writing.

4) Scroll down to the Extensions folder, and disable (uncheck)
the USB Authoring Support and the FireWire Authoring
Support.

5) Click on the Restart button to restart your computer.

Now when you want to use this set, simply go back into

Extensions Manager, and from the pull-down menu from
Selected Sets:, choose your new Extension set.

LaCie DVD±RW Drive User’s Manual
FireWire

T roubleshooting

page 28

The Issue

The drive's media tray
will not open.

The drive automatically
ejects a disc when you
try to record on it, or
the drive is not writing
to CD/DVD correctly.

Questions to Ask

Are you using a Mac?

Has a running software program
locked the eject function?

Is the disc already full?

Does the drive support the format of
the disc you have inserted?

Is the disc damaged?

Has the recording software been
installed correctly?

Possible Solutions

Drag the Disc icon onto the Trash icon. The disc will eject
automatically. If this does not work, try using the eject function
of the software program that you are using.

To check, disconnect the FireWire cable, then reconnect and
press the Open/Close button.

If the disc will still not eject, go to section 3.4 Emer

Ejection of Discs for more instructions on how to eject your

media.

Verify the contents of the disc by using your recording
software or viewing its contents in My Computer for
Windows users, or File > Get Info for Mac users. If you’ve
checked and it still won’t record, try recording on a new
blank disc.

Check section 3.1 Suppor
formats supported by your drive.

Carefully inspect the disc. Look to see if there are highly
visible scratches to the recording surface (the bright shiny
side) of the disc. If in doubt, try another disc.

Double-check the installation of your recording software and
reinstall the recording software, if necessary. Review the
recording software’s troubleshooting and help sections for
further tips.

ted DVD/CD Formats for the disc

gency

Has buffer underrun occurred (has
something interrupted the stream of
data to the recorder)?

• Disable all other software programs that are running during
the recording session.

• Disconnect the network, if you are using one. On a Mac,
deactivate File Sharing.

• Check to see that your hard drive is fast enough.

• If recording from CD or DVD-ROM to disc, make sure that
the speed of the source device is high enough to provide a
sufficient data stream to the LaCie drive. Reduce the write
speed of the LaCie drive using the appropriate menu in the
recording software.

LaCie DVD±RW Drive User’s Manual
FireWire

T roubleshooting

page 29

The Issue

DVD-Video playback
will not work.

DVD-Video playback
will not work under
Windows.

Questions to Ask

Are you using a Mac?

Have you installed the appropriate
MPEG-II decoder software?

Do you have a Pentium II 350 MHz
(or equivalent) processor or
greater?

Has the LaCie drive been set as the
default DVD drive in your DVD
playback software?

Are you running other software
programs simultaneously?

Possible Solutions

This is normal. For legal reasons, if you do not have a built-in
DVD-ROM or Combo Drive, your LaCie DVD Drive cannot
currently be used for DVD-Video playback on a Mac.

Ensure that the MPEG-II software has been installed correctly.
See the help section of the software program for more
information.

Check your processor (Start > Settings > Control Panel >
System > General tab.) If your processor does not meet the
minimum requirements (see section 1.1 Minimum System

Requirements), you may need to purchase an MPEG-II

decoder card. Consult your computer supply specialist for
details.

Consult the help section of your DVD playback software for
information on how to configure your drive as your
computer’s default DVD player.

Check to see if other programs are running. If so, close them.
Depending on your computer’s configuration, playback may
be possible only if the DVD player software is the only
program running.

DVD playback is not as
smooth as it should be.

If using Windows, do you have a
Pentium II 350 MHz (or equivalent)
processor or greater?

Are you running other software
programs simultaneously?

Check your processor (Start > Settings > Control Panel >
System > General tab.) If your processor does not meet the
minimum requirements (see section 1.1 Minimum System

Requirements), you may need to purchase an MPEG-II

decoder card. Consult your computer supply specialist for
details.

Check to see if other programs are running. If so, close them.
Playback may become smoother when only the DVD player
software is running.

LaCie DVD±RW Drive User’s Manual
FireWire

6. Contacting Customer Support

Before You Contact Technical Support

Contacting Customer Support

page 30

1) Read the manuals and review the T

2) Try to isolate the problem. If possible, make the drive the only external device on the CPU, and make sure that all of the
cables are correctly and firmly attached.

If you have asked yourself all of the pertinent questions in the troubleshooting checklist, and you still can't get your LaCie drive
to work properly, contact us via the provided Web link. Before contacting us, make sure that you are in front of your
computer and that you have the following information on hand:

• Your LaCie drive's serial number

• Operating system(Mac OS or Windows) and version

• Computer brand and model

• Names of CD or DVD drives installed on your computer

• Amount of memory installed

• Names of any other devices installed on your computer

roubleshooting section.

Serial Number Sticker

LaCie DVD±RW Drive User’s Manual
FireWire

LaCie Technical Support

Contacting Customer Support

page 31

LaCie Australia

Contact Us At:
http://www.lacie.com/au/contact/

LaCie Denmark

Contact Us At:
http://www.lacie.com/dk/contact/

LaCie Germany

Contact Us At:
http://www.lacie.com/de/contact/

LaCie Netherlands

Contact Us At:
http://www.lacie.com/nl/contact/

LaCie Sweden

Contact Us At:
http://www.lacie.com/se/contact/

LaCie USA

Contact Us At:
http://www.lacie.com/contact/

LaCie Belgium

Contact Us At:
http://www.lacie.com/be/contact/

LaCie Finland

Contact Us At:
http://www.lacie.com/fi/contact

LaCie Italy

Contact Us At:
http://www.lacie.com/it/contact/

LaCie Norway

Contact Us At:
http://www.lacie.com/no/contact/

LaCie Switzerland

Contact Us At:
http://www.lacie.com/chfr/contact

LaCie Grand Export

Contact Us At:
http://www.lacie.com/intl/contact/

LaCie Canada (English)
Contact Us At:
http://www.lacie.com/caen/contact/

LaCie France

Contact Us At:
http://www.lacie.com/fr/contact/

LaCie Japan

Contact Us At:
http://www.lacie.co.jp

LaCie Spain

Contact Us At:
http://www.lacie.com/es/support/request

LaCie United Kingdom & Ireland

Contact Us At:
http://www.lacie.com/uk/support/request

Warranty

LaCie DVD±RW Drive User’s Manual

page 32

FireWire

7. Warranty

LaCie warrants your drive against any defect in material and workmanship, under normal use, for the period designated on
your warranty certificate. In the event this product is found to be defective within the warranty period, LaCie will, at its option,
repair or replace the defective drive.

This warranty is void if:

• The drive was operated/stored in abnormal use or maintenance conditions;

• The drive is repaired, modified or altered, unless such repair, modification or alteration is expressly authorized in writing by
LaCie;

• The drive was subjected to abuse, neglect, lightning strike, electrical fault, improper packaging or accident;

• The drive was installed improperly;

• The serial number of the drive is defaced or missing;

• The broken part is a replacement part such as a pickup tray, etc.

• The tamper seal on the drive casing is broken.

LaCie and its suppliers accept no liability for any loss of data during the use of this device, or for any of the problems caused
as a result. As a precaution, it is recommended that the CD-R/RW, DVD-R/RW and DVD+R/RW media be tested after they
have been written to. Under no circumstances do LaCie or its suppliers guarantee the reliability of the DVD or CD media used
in this drive.

LaCie will not, under any circumstances, be liable for direct, special or consequential damages such as, but not limited to,
damage or loss of property or equipment, loss of profits or revenues, cost of replacement goods, or expense or inconvenience
caused by service interruptions.

Any loss, corruption or destruction of data while using a LaCie drive is the sole responsibility of the user, and under no
circumstances will LaCie be held liable for the recovery or restoration of this data.

Under no circumstances will any person be entitled to any sum greater than the purchase price paid for the drive.

To obtain warranty service, call LaCie Technical Support. You may be asked to furnish proof of purchase to confirm that the
drive is still under warranty.

All drives returned to LaCie must be securely packaged in their original box and shipped with postage prepaid.

Register online for free technical support:

www.lacie.com/register