LaCie d2 User Manual

LaCie d2 SAFE Hard Drive
User Manual
Table of Contents
Health and Safety Precautions 4
General Use Precautions 4
Table of Contents
page 1
1. Introduction to the LaCie d2 SAFE Hard Drive
1.1. Hard Drive Heat Management 7
2. Your LaCie d2 SAFE Hard Drive 8
2.1. Package Content 8
2.2. Minimum System Requirements 9
2.3. Views of the Drive 10
2.4. Cables and Connectors 13
3. Before Installing Your LaCie d2 SAFE Hard Drive 15
3.1. How to Use the Fingerprint Sensor 15
3.2. Being An Administrator 16
3.3. About Authorized Users And Rights 16
3.4. Rules For Registering Users 16
4.1. Connect the Power Supply 18
4.2. Connect the Interface Cable 19
4.3. Connecting Multiple Devices 20
4.4. Install and Run the d2 SAFE Drive Software 21
4.5. Disconnecting Your Hard Drive 23
4.6. Switching Interfaces 23
6
7
5.1. Welcome Page and License Agreement 24
5.2. Registering the First User 25
5.2.1. User Information 25
5.2.2. Registering Fingerprints and Initialization 26
6. Using Your LaCie d2 SAFE Hard Drive 27
6.1. Unlocking and Locking Your SAFE Hard Drive 28
6.1.1. Unlocking the Drive 28
6.1.2. Locking the Drive 28
6.2. Using the Drive as an Administrator 29
6.2.1. Accessing SAFE Hard Drive Configuration 29
6.2.2. Modifying a User’s Information 30
6.2.3. Modifying a User’s Fingerprints 31
6.2.4. Adding New Users 32
6.2.5. Removing Users 32
4
LaCie d2 SAFE Hard Drive
User Manual
6.2.6. Resetting the Drive 32
6.3. Using Multiple SAFE Drives on the Same Computer 33
6.4. Preferences 33
7. Formatting Your LaCie d2 SAFE Hard Drive 34
7.1. Formatting Your LaCie d2 SAFE Hard Drive 35
8. USB Questions & Answers 38
9. FireWire Questions & Answers 40
10. Frequently Asked Questions (FAQ) 42
11. Troubleshooting 44
11.1. Troubleshooting the Hard Drive 44
11.2. Troubleshooting the Fingerprint Sensor 50
12. Contacting Customer Support 51
12.1. LaCie Technical Support Contacts 52
Table of Contents
page 2
13. Warranty Information 53
Glossary 54
LaCie d2 SAFE Hard Drive
User Manual
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page 3
Copyrights
Copyright © 2006 LaCie. All rights reserved. No part of this publi­cation may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, me­chanical, photocopying, recording or otherwise, without the prior written consent of LaCie.
Trademarks
Apple, Mac, and Macintosh are reg­istered trademarks of Apple Computer, Inc. Microsoft, Windows 98, Windows 98 SE, Windows 2000, Windows Mil­lennium Edition and Windows XP are registered trademarks of Microsoft Corporation. Other trademarks men­tioned in this manual are the property of their respective owners.
Changes
e material in this document is for information only and subject to change without notice. While reason­able efforts have been made in the preparation of this document to assure its accuracy, LaCie assumes no liability resulting from errors or omissions in this document, or from the use of the information contained herein. LaCie reserves the right to make changes or revisions in the product design or the product manual without reservation and without obligation to notify any person of such revisions and changes.
Canada Compliance Statement
is Class A digital apparatus meets all requirements of the Cana­dian Interference-Causing Equipment Regulations.
LaCie d2 SAFE Hard Drive
Tested To Comply With FCC standards
For Home or Office Use
FCC Statement
is device complies with Part 15 of the FCC Rules. Operation is subject to the following conditions:
e devices may not cause harmful
1.
interference
e devices must accept any inter-
2.
ference received, including inter­ference that may cause undesired operation.
NOTE: is equipment has been tested and found to comply with the limits for a Class B digital device, pur­suant to Part 15 of the FCC Rules. ese limits are designed to provide reasonable protection against harmful interference in a residential installa­tion. is equipment generates, uses and can radiate radio frequency en­ergy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not oc­cur in a particular installation. If this equipment does cause harmful inter-
ference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try and correct the in­terference by one or more of the fol­lowing measures:
Reorient or relocate the receiving
antenna.
Increase the separation between the
equipment and receiver.
Connect the equipment into an out-
let on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced
radio/TV technician for help.
Modifications to this product not authorized by LaCie could void the FCC & Industry Canada regulations and negate your authority to operate the product.
CAUTION: Modifications
not authorized by the manufac­turer may void the user’s author­ity to operate this device.
Manufacturer’s Declaration for CE Certification
We, LaCie, solemnly declare that this product conforms to the fol­lowing European standards: Class B EN60950, EN55022, EN55024
With reference to the following condi­tions: 73/23/EEC Low Voltage Direc­tive; 89/336/EEC EMC Directive
LaCie d2 SAFE Hard Drive
User Manual
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page 4
is symbol on the prod­uct or on its packaging indicates that this prod-
uct must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designed collec­tion point for the recycling of waste
electrical and electronic equipment. e separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recy­cled in a manner that protects human health and the environment. For more information about where you can drop off your waste equipment for recycling,

Health and Safety Precautions

Only qualified persons are autho-
rized to carry out maintenance on this device.
Read this User Manual carefully
and follow the correct procedure when setting up the device.
Do not open your LaCie d2 SAFE
Hard Drive or attempt to disas­semble or modify it. Never insert any metallic object into the drive to avoid any risk of electrical shock, fire, short-circuiting or dangerous
emissions. Your LaCie d2 SAFE Hard Drive contains no user-ser­viceable parts. If it appears to be malfunctioning, have it inspected by a qualified LaCie Technical Sup­port representative.
Never expose your device to rain,
or use it near water, or in damp or wet conditions. Never place objects containing liquids on the LaCie d2 SAFE Hard Drive, as they may spill into its openings. Doing so increas­es the risk of electrical shock, short-
please contact your local city office, your household waste disposal service, or the shop where you purchased the product.
CAUTION: e LaCie d2
SAFE Hard Drive's warranty may be void as a result of the failure to respect the precau­tions listed above.
circuiting, fire or personal injury.
Make sure that the computer and
LaCie d2 SAFE Hard Drive are electrically grounded. If the de­vices are not grounded, there is an increased risk of electrical shock. Power requirements 100-240 V~,
1.5 A, 60-50 Hz, (Supply voltage fluctuations not exceeding ± 10% of the nominal, transient over-voltages according to over-voltage category II).

General Use Precautions

Do not expose the LaCie d2 SAFE
exposing it to sunlight (even through
Hard Drive to temperatures outside the range of 5° C to 35° C (41° F to 95° F); or to operational humid­ity beyond 5-80%, non-condensing, or non-operating humidity beyond 10-90%, non-condensing. Doing so may damage the LaCie d2 SAFE Hard Drive or disfigure its casing. Avoid placing your LaCie d2 SAFE Hard Drive near a source of heat or
a window). Inversely, placing your LaCie d2 SAFE Hard Drive in an environment that is too cold or hu­mid may damage the unit.
Always unplug the LaCie d2 SAFE
Hard Drive from the electrical out­let if there is a risk of lightning or if it will be unused for an extended period of time. Otherwise, there is an increased risk of electrical shock,
short-circuiting or fire.
Use only the power supply shipped
with the device.
Do not use the LaCie d2 SAFE
Hard Drive near other electrical appliances such as televisions or ra­dios. Doing so may cause interfer­ence which will adversely affect the operation of the other products.
Do not place the LaCie d2 SAFE
LaCie d2 SAFE Hard Drive
User Manual
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page 5
Hard Drive near sources of mag­netic interference, such as computer displays, televisions or speakers. Magnetic interference can affect the operation and stability of your LaCie d2 SAFE Hard Drive.
Do not place heavy objects on top
ImpOrTANT INfO: 1GB = 1,000,000,000 bytes. 1TB = 1,000,000,000,000 bytes. Once formatted, the actual available
storage capacity varies depending on operating environment (typically 5-10% less).
ImpOrTANT INfO: Any loss, corruption or destruction of data while using a LaCie drive is the sole responsibility of the
user, and under no circumstances will LaCie be held liable for the recovery or restoration of this data. To help prevent the loss of your data, LaCie highly recommends that you keep TWO copies of your data; one copy on your external hard drive, for instance, and a second copy either on your internal hard drive, another external hard drive or some other form of removable storage media. LaCie offers a complete line of CD and DVD drives. If you would like more information on backup, please
refer to our web site.
of the LaCie d2 SAFE Hard Drive or use excessive force on it.
Never use excessive force on your
LaCie d2 SAFE Hard Drive. If you detect a problem, see the Trouble­shooting section in this manual.
CAUTION: A shielded-type
power cord is required in order to meet FCC emission limits and also to prevent interference to the nearby radio and televi­sion reception. It is essential that only the supplied power cord be used.
LaCie d2 SAFE Hard Drive
User Manual

1. Introduction to the LaCie d2 SAFE Hard Drive

Congratulations on the purchase of your new LaCie d2 SAFE Hard Drive. By simply connecting the LaCie d2 SAFE Hard Drive to your computer and walking through a quick and easy software setup, you can ensure that your data is secure from unauthorized users.
e LaCie d2 SAFE Hard Drive performs just like a standard external hard drive, but keeps your data secure with a technology known as biometry. is emerging field is devoted to individual identification using bio­logical traits such as fingerprints or voice recognition. Fingerprint scanning, which is the technology used by the d2 SAFE Hard Drive, is the most common biomet­ric system used today. is technology allows you to lock and unlock your drive.
Introduction
page 6
You can easily manage the fingerprint recognition system through LaCie's SAFE User Administration. A software wizard guides you step-by-step through the installation process.
Made of a metal alloy that dissipates heat and pro­longs drive performance, the LaCie d2 SAFE Hard Drive features a slender, sturdy body that can stand up­right on your desk, be rack-mounted, or stacked to save desktop space.
Your LaCie d2 SAFE Hard Drive Capabilities
Up to 500 GB of storage means you can store all
of your important data securely
e latest hardware encryption
Provide data access only to authorized users
Allow up to 5 authorized users drive access
Register up to 10 authorized users
SAFE Three Levels of Security
Level 1: Biometric Access
Only authorized users can access the data.
Level 2: AES (Advanced Encryption Standard)
e Advanced Encryption Standard (AES) is used by the US government and worldwide. e im­plementation of AES in products intended to protect national security systems and/or information can be reviewed and certified by NSA prior to their acquisi­tion and use.
Level 3: Chain Lock Port (Optional)
e d2 SAFE Hard Drive is equipped with a chain lock port, which allows you to secure your La­Cie d2 SAFE Hard drive to a permanent fixture (ta­ble, computer, etc.) via a chain lock (sold separately). For more information or to purchase a chain lock, see
www.lacie.com.
LaCie d2 SAFE Hard Drive
User Manual

1.1. Hard Drive Heat Management

Heat Dissipation Design
e LaCie d2 SAFE Hard Drive’s metal body is ide­al for naturally dissipating internal drive heat. Its unique design actually draws heat away from the internal drive toward the external casing. e casing absorbs heat and will take advantage of its large surface to further dis­sipate heat outside the casing. Because of this advanta­geous feature, heat is taken away from the internal drive, keeping it safe and prolonging its life and reliability. As
a consequence, it is normal that the external casing is hot to the touch. Please make sure that the vents of the
back-bezel and front-bezel are not obstructed so that there is a natural airflow across the casing.
Introduction
page 7
Fig. 1.1.A.
Upright & Stack Configurations
Heat dissipation is maximized when the drive is in the upright position (Fig. 1.1.B.). If you have several La­Cie drives stacked on each other, please remember to attach the included rubber feet on the underside of your drives. is will allow for some airflow between drives so heat can be dissipated effectively - especially if your LaCie drives do not include a fan. LaCie does not rec­ommend stacking or racking more than 3 d2 drives on top of each other (Fig. 1.1.C.), especially if these drives are turned ON simultaneously.
Smart Fan Technology
e casing alone provides heat dissipation without the need of a fan. erefore, currently, most drives do not require a fan. Only the largest capacity drives may need a fan. To find out if your drive includes a fan, please refer to the item number and product datasheet.
Some models of the d2 SAFE Hard Drive have a thermo-regulated “smart fan”, which activates when the heat inside the casing reaches a certain temperature. e smart fan operates at two different speeds, and ad­justs automatically to changes in temperature.
Fig. 1.1.B. Fig. 1.1.C.
ImpOrTANT INfO: Stacking d2 SAFE
drives horizontally may make it difficult for users to access the biometric sensor or cause the sensor to read fingerprints incorrectly. LaCie recom­mends that you register fingerprints with the drives in the same position and orientation in which they will be used.
LaCie d2 SAFE Hard Drive
Windows® 2000/XP, Mac OS 10.2 or higher
LaCie User Administration & Biometric Drive Lock
LaCie ‘1-Click’ Backup Software
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User Manual
d2 SAFE
with AES Encryption
Biometric Hard Drive
Quick Install Guide
LaCie d2 SAFE Hard Drive
With AES Encryption
User Manual

2. Your LaCie d2 SAFE Hard Drive

2.1. Package Content

Your LaCie d2 SAFE Hard Drive should contain the following:
Your LaCie d2 SAFE Drive
page 8
1
LaCie d2 SAFE Hard Drive
Vertical stand kit
2
3
External power supply
4
Hi-Speed USB 2.0 cable
FireWire 400 Cable
5
6
FireWire 800 Cable
7
Quick Install Guide
LaCie Storage Utilities CD-ROM
8
1
2
3
4
7
5
8
6
ImpOrTANT INfO: Please save your pack-
aging. In the event that the drive should need to be repaired or serviced, it must be returned in its original packaging.
LaCie d2 SAFE Hard Drive
User Manual

2.2. Minimum System Requirements

Windows Users Mac Users
Your LaCie d2 SAFE Drive
page 9
USB 2.0
Pentium III or higher compatible processor
128MB RAM or greater
Windows 2000, Windows XP
FireWire 400 (6-pin)
Pentium III or higher compatible processor
128MB RAM or greater
Windows 2000, Windows XP
FireWire 800 (9-pin)
Pentium III or higher compatible processor
128MB RAM or greater
Windows 2000, Windows XP
USB 2.0
G3 or later
128MB RAM or greater
Mac OS 10.2 or later
FireWire 400 (6-pin)
G3 or later
128MB RAM or greater
Mac OS 10.2 or later
FireWire 800 (9-pin)
G4 or later
128MB RAM or greater
Mac OS 10.2 or later
TeChNICAl NOTe: To achieve USB 2.0
speeds, your drive must be connected to a USB 2.0 host port. If it is connected to a USB 1.1 port, your drive will operate at USB 1.1 speeds. For more de­tails see chapter 8. USB Questions and Answers.
TeChNICAl NOTe: Once registered, you can
access the drive from any Windows or Mac com­puter.
LaCie d2 SAFE Hard Drive
User Manual

2.3. Views of the Drive

Front View
Drive Mode LED - is LED indicates the
1
drive mode.
When the LED is: The drive is:
On In configuration mode
Off
In normal operating mode, either locked or unlocked
Your LaCie d2 SAFE Hard Drive
page 10
1
2
3
Blinking
Biometric Fingerprint Sensor - is is where
2
you swipe your finger to gain access to your LaCie d2 SAFE Hard Drive. See chapter
3.1., How to Use the Fingerprint sensor, for
more information.
Power LED /Activity LED - e LED remains
3
lit to show that the drive is on, and blinks to indicate drive activity.
Ready for sensor input – a finger can be swiped
Fig. 2.3.A
LaCie d2 SAFE Hard Drive
User Manual
Rear View
1
2
Your LaCie d2 SAFE Hard Drive
page 11
3
Fig. 2.3.B
Lock Slot - is slot is used to connect an anti-
1
theft chain lock, such as a LaCie Security Lock.
Drive Stand Groove - is groove is used for
2
attaching your d2 SAFE to the drive stand.
3
On/Off/Auto Power Switch - e auto
position allows the drive to be powered on and off automatically with your computer. is feature also allows the drive to manage power consumption. If the system’s power fan supports it, the LaCie d2 SAFE Hard Drive will spin down while in power save mode. e d2 SAFE Hard Drive will then take several seconds to spin up to full power.
See chapter 4.1 for more information on the power
supply connection.
See chapter 4.2., chapter 8. and chapter 9. for more
information on USB and Firewire connections.
LaCie d2 SAFE Hard Drive
User Manual
d2 SAFE Accessories (sold separately)
LaCie USB 2.0 PCI Card Blu-ray Discs & DVDs
LaCie FireWire 400 PCI Card LaCie Security Lock
LaCie FireWire 800 PCI Card
ese accessories and more are available at
www.lacie.com/addons.
Your LaCie d2 SAFE Hard Drive
page 12
LaCie d2 SAFE Hard Drive
User Manual

2.4. Cables and Connectors

FireWire 400 & FireWire 800
Your LaCie d2 SAFE Hard Drive
page 13
FireWire 400, also known as IEEE 1394, is a high-
speed serial input/output technology for connecting peripheral devices to a computer or to each other, and FireWire 800 is the implementation of the new IEEE 1394b standard.
FireWire 800 offers increased bandwidth and ex-
tended distance between devices. FireWire 800 is ideal for bandwidth-intensive applications, such as audio, video and graphics. Please see chapter 9. FireWire Questions
& Answers for more information on FireWire.
FireWire Icons
eses icons will help you easily identify the FireWire
interface. ey appear on FireWire cables, and next to the FireWire port connectors on certain computers.
FireWire 800 Benefits
Resourceful architecture: FireWire 800 reduces
delays in arbitration and signal distortion, and increases throughput.
Backwards compatibility: adapter cables al-
low FireWire 400 devices to operate under the FireWire 800 port (at FireWire 400 speed).
FireWire 400 & FireWire 800 Benefits
Hot-pluggable: devices can be added and re-
moved while the bus is active.
Isochronous data delivery: no dropped frames
– FireWire supports real-time data delivery.
Flexible: up to 63 devices can be connected on a
single bus.
FireWire icon iLink icon DV icon
FireWire Cables
ere are two categories of FireWire cables on the market: FireWire 800 cables, which feature the 9-to-9­pin, 9-to-6-pin, and 9-to-4-pin cables; and the original FireWire cables which feature the 6-to-6-pin and 6-to­4-pin cables.
FireWire 800 Cable and Cable End
FireWire 400 Cable and Cable End
iLink/DV Cable and Cable End (Sold separately)
LaCie d2 SAFE Hard Drive
User Manual
Hi-Speed USB 2.0
Your LaCie d2 SAFE Hard Drive
page 14
USB is a serial input/output technology for connect­ing peripheral devices to a computer or to each other. Hi­Speed USB 2.0 is the latest implementation of this stan­dard, and it provides the necessary bandwidth and data transfer rates to support high speed devices such as hard drives, CD/DVD drives and digital cameras.
Please see chapter 8. USB Questions & Answers for more information on USB uses and capabilities.
USB Icons
ese icons will help you easily identify the USB interfaces. ey appear on USB cables and next to the USB port connectors on certain computers.
USB 2.0 icon USB 1.1 icon
Hi-Speed USB 2.0 Benefits
Backwards compatibility: Hi-Speed USB 2.0
works with the original USB specifications.
Hot-swappable: no need to shut down or restart
your computer when adding or removing de­vices.
USB 2.0 Cables
Your LaCie drive is shipped with a Hi-Speed USB
2.0 cable to ensure maximum data transfer performance when connected to a Hi-Speed USB 2.0 port. e cable will also work when connected to a USB port, but drive performance will be limited to USB 1.1 transfer rates.
USB 2.0 Cable and Cable End
LaCie d2 SAFE Hard Drive
Before Installing Your LaCie d2 SAFE Drive
User Manual

3. Before Installing Your LaCie d2 SAFE Hard Drive

e LaCie d2 SAFE Hard Drive has extra data security features not found on standard external hard drives, so you should take a minute to familiarize your­self with these items before you get started:
3.1. How to Use the Fingerprint Sensor Page 15
3.2. Being an Administrator Page 16
3.3. About Authorized Users and Rights Page 16
3.4. Rules for Registering Users Page 16
page 15

3.1. How to Use the Fingerprint Sensor

To use the fingerprint sensor, first make sure that the front of the drive is facing you. Next, place your finger so that it is flat and resting entirely on the sensor surface so that it touches the metal plate around the sensor itself. e tip of your finger should touch the top edge of the metal groove (the rounded end). Now slide your finger down slowly over the sensor (Fig. 3.1).
If you have trouble getting the sensor to recognize your fingerprint, adjust your technique according to the error reported by the sensor dialog and refer to chapter
11.2. Troubleshooting the Fingerprint Sensor, if you are
still having trouble.
Fig. 3.1
LaCie d2 SAFE Hard Drive
User Manual

3.2. Being An Administrator

Before Installing Your LaCie d2 SAFE Drive
page 16
e Administrator has complete control over who can use the drive and what data access rights they have. e Administrator can:
Access the User Administration to add or remove users
Assign Read Only, Read/Write, or Administration
privileges to users
Change a user’s profile
Change an administrator
For more on Administrator privileges, see chapter
6.2. Using the Drive as an Administrator.

3.3. About Authorized Users And Rights

e Administrator can register fingerprints for up to four additional users. When registering users, the Ad­ministrator can opt to give them Read Only privileges, Read/Write privileges, or Administration privileges.
Read Only privileges allow a user to read data stored
on the drive but not to write new data to the drive. is user cannot modify data or remove files.
ImpOrTANT INfO: e first person to use
the drive becomes an Administrator by default. Any user can be given Administrative privileges.
ImpOrTANT INfO: You can register more
fingerprints per user as long as you don’t exceed a maximum of 10 fingerprints total for all users. So, for example, you could register 2 fingerprints each for 5 users (including the Administrator) or 10 fingerprints for 1 user or any other combination in between. See section 3.4, below for more info.
Read/Write privileges allow a user to both read data
stored on the drive as well as write new data to it.
Administration privileges allow a user complete
control over who else can use the drive and what data access rights they have. For more on Administrative privileges, see chapter 6.2. Using the Drive as an Ad-
ministrator.

3.4. Rules For Registering Users

e LaCie d2 SAFE drive can save up to 10 fin­gerprints. e first user registered on the drive is an ad­mnistrator by default. is user must register two finger­prints. After the setup process, one of these fingerprints can be removed, allowing nine other users to register one fingerprint each.
LaCie highly recommends that each user register two fingerprints in case one finger is injured and must be bandaged.
For more on registering users, see chapter 5. Setting
Up Your LaCie d2 SAFE Hard Drive.
LaCie d2 SAFE Hard Drive
Connecting Your LaCie d2 SAFE Hard Drive
User Manual

4. Connecting Your LaCie d2 SAFE Hard Drive

Follow these steps to quickly get your LaCie d2 SAFE drive powered on and connected to your computer.
Step 1 4.1. Connect the Power Supply Page 18
Step 2 4.2. Connect the Interface Cable Page 19
4.3. Connecting Multiple Devices Page 20
Step 3 4.4. Install and Run the Drive Software Page 21
page 17
ImpOrTANT INfO: You cannot have the
FireWire or USB interfaces connected at the same time. If you would like to switch between inter­faces, you must follow the steps in chapter 4.6.
Switching Interfaces.
TeChNICAl NOTe: If you plan to use your
drive in a cross-platform (Mac/Windows) envi­ronment, consider reformatting the drive to the MS-DOS (also known as FAT 32) File System format. See chapter 7. Formatting Your d2 SAFE for more details.
CAUTION: Your LaCie d2 SAFE relies on
its aluminum alloy casing to help dissipate heat. Make sure to place your drive in a well-ventilated space, do not block the ventilation outlet on the back of the drive and keep the area in front of the drive unobstructed to allow for proper airflow.
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