Kyocera S4000 User Manual
S4000 MetroPCS User Guide
This manual is based on the production version of
the Kyocera S4000 phone. Software changes may
have occurred after this printing. Kyocera reserves
the right to make changes in technical and product
specifications without prior notice. The products
and equipment described in this documentation are
manufactured under license from QUALCOMM
Incorporated under one or more of the following
U.S. patents:
4,901,307 5,109,390 5,267,262 5,416,797 5,506,865
5,544,196 5,657,420 5,101,501 5,267,261 5,414,796
5,504,773 5,535,239 5,600,754 5,778,338 5,228,054
5,337,338 5,710,784 5,056,109 5,568,483 5,659,569
5,490,165 5,511,073
The Kyocera Wireless Corp. (“KWC”) products
described in this manual may include copyrighted
KWC and third party software stored in
semiconductor memories or other media. Laws in
the United States and other countries preserve for
KWC and third party software providers certain
exclusive rights for copyrighted software, such as
the exclusive rights to distribute or reproduce the
copyrighted software. Accordingly, any copyrighted
software contained in the KWC products may not
be modified, reverse engineered, distributed or
reproduced in any manner not permitted by law.
Furthermore, the purchase of the KWC products
shall not be deemed to grant—either directly or by
implication, estoppel, or otherwise—any license
under the copyrights, patents, or patent
applications of KWC or any third party software
provider, except for the normal, non-exclusive
royalty-free license to use that arises by operation
of law in the sale of a product.
Kyocera is a registered trademark of Kyocera
Corporation. Brick Attack and Race 21 are
trademarks of Kyocera Wireless Corp.
QUALCOMM is a registered trademark of
QUALCOMM Incorporated.
MetroPCS is a registered trademark of MetroPCS
Communications, Inc. @metro is a registered
trademark of MetroPCS Communications, Inc.
MetroWEB is a service mark of MetroPCS
Communications, Inc. Openwave is a trademark of
Openwave Systems Incorporated. eZiText is a
registered trademark of Zi Corporation. TransFlash
is a trademark of SanDisk Corporation. Bluetooth
trademarks are owned by Bluetooth SIG, Inc. and
used by Kyocera Wireless Corp. under license.
All other trademarks are the property of their
respective owners.
Copyright © 2008 Kyocera Wireless Corp.
All rights reserved.
Ringer Tones Copyright © 2000-2008
Kyocera Wireless Corp.
82-K6563-1EN, Rev. 001
FCC notice
This device complies with part 15 of the FCC rules.
Operation is subject to the following two conditions:
(1) This device may not cause harmful interference,
and (2) This device must accept any interference
received, including interference that may cause
undesired operation. To maintain compliance with
FCC RF exposure guidelines, if you w ear a handset
on your body, use the Kyocera Wireless Corp.
(KWC) supplied and approved accessory designed
for this product. Using accessories that are not
supplied or approved by KWC may v iolate FCC RF
exposure guidelines.
Other accessories used with this device for
body-worn operations must not contain any metallic
components and must provide at least 15mm
separation distance including the antenna and the
user’s body.
THIS MODEL PHONE MEETS THE
GOVERNMENT’S REQUIREMENTS FOR
EXPOSURE TO RADIO WAVES
.
ii
Your wireless phone is a radio transmitter and
receiver. It is designed and manufactured to not
exceed the emission limits for exposure to radio
frequency (RF) energy set by the Federal
Communications Commission of the U.S.
Government. These limits are part of
comprehensive guidelines and establish permitted
levels of RF energy for the general population. The
guidelines are based on standards that were
developed by independent scientific organizations
through periodic and thorough evaluation of
scientific studies. The standards include a
substantial safety margin designed to assure the
safety of all persons, regardless of age and health.
The exposure standard for wireless mobile phones
employs a unit of measurement known as the
Specific Absorption Rate, or SAR. The SAR limit set
by the FCC is 1.6 W/kg.*
Tests for SAR are conducted using standard
operating positions specified by the FCC with the
phone transmitting at its highest certified power
level in all tested frequency bands.
Although the SAR is determined at the highest
certified power level, the actual SAR level of the
phone while operating can be well below the
maximum value. This is because the phone is
designed to operate at multiple power levels so as
to use only the power required to reach the network.
In general, the closer you are to a wireless base
station antenna, the lower the power output.
Before a phone model is available for sale to the
public, it must be tested and certified by the FCC
that it does not exceed the limit established by the
government-adopted requirement for safe
exposure. The tests are performed in positions and
locations (e.g., at the ear and worn on t he body) as
required by the FCC for each model.
Body-worn measurements differ among phone
models, depending upon availability of accessories
and FCC requirements. While there may be
differences between the SAR levels of various
phones and at various positions, they all meet the
government requirement for safe exposure.
The FCC has granted an Equipment Authorization
for this model phone with all reported SAR levels
evaluated as in compliance with the FCC RF
emission guidelines. SAR information on this model
phone is on file with the FCC and can be found
under the Display Grant section
http://www.fcc.gov/oet/ea/ after searching on the
FCC ID: OVFKWC-K33B04.
Additional information on SAR can be found on the
Cellular Telecommunications and Internet
Association (CTIA) web-site at
www.wow-com.com.
* In the United States and Canada, the SAR limit for
mobile phones used by the public is 1.6 watts/kg
(W/kg) averaged over one gram of tissue. The
standard incorporates a substantial margin of
safety to give additional protection for the public
and to account for any variations in measurements.
Bluetooth® Certification
For information about S4000 Bluetooth
Certification, visit the Bluetooth Qualification
Program Web site at
qualweb.bluetooth.org.
Caution
The user is cautioned that changes or modifications
not expressly approved by the party responsible for
compliance could void the warranty and user’s
authority to operate the equipment.
Optimizing your phone’s perfor mance
Use the guidelines in this guide to learn how to
optimize the performance and life of your phone
and battery.
User Guide iii
Air bags
If you have an air bag, DO NOT place installed or
portable phone equipment or other objects over the
air bag or in the air bag deployment area. If
equipment is not properly installed, you and your
passengers risk serious injury.
Medical devices
Pacemakers—Warning to pacemaker wearers:
Wireless phones, when in the ‘on’ position, have
been shown to interfere with pacemakers. The
phone should be kept at least six (6) inches away
from the pacemaker to reduce risk.
The Health Industry Manufacturers Association and
the wireless technology research community
recommend that you follow these guidelines to
minimize the potential for interference.
• Always keep the phone at least six inches
(15 centimeters) away from your pacemaker
when the phone is turned on.
• Do not carry your phone near your heart.
• Use the ear opposite the pacemaker.
• If you have any reason to suspect that
interference is taking place, turn off your
phone immediately.
Hearing aids—Some digital wireless phones may
interfere with hearing aids. In the event of such
interference, you may want to consult your service
provider or call the customer service line to
discuss alternatives.
Other medical devices—If you use any other
personal medical device, consult the manufacturer
of the device to determine if it is adequately
shielded from external RF energy. Your physician
may be able to help you obtain this information.
In health care facilities—Turn your phone off in
health care facilities when instructed. Hospitals and
health care facilities may be using equipment that is
sensitive to external RF energy.
Potentially unsafe areas
Posted facilities—Turn your phone off in any
facility when posted notices require you to do so.
Aircraft—FCC regulations prohibit using your
phone on a plane that is in the air. Turn your
phone off or switch it to Airplane Mode before
boarding aircraft.
Vehicles—RF signals may affect improperly
installed or inadequately shielded electronic
systems in motor vehicles. Check with the
manufacturer of the device to determine if it is
adequately shielded from external RF energy.
Blasting areas—Turn off your phone where
blasting is in progress. Observe restrictions, and
follow any regulations or rules.
Potentially explosive atmospheres—Turn off your
phone when you are in any area with a potentially
explosive atmosphere. Obey all signs and
instructions. Sparks in such areas could cause an
explosion or fire, resulting in bodily injury or death.
Areas with a potentially explosive atmosphere are
often, but not always, clearly marked.
They include:
• fueling areas such as gas stations
• below deck on boats
• transfer or storage facilities for fuel
or chemicals
• vehicles using liquefied petroleum gas, such as
propane or butane
• areas where the air contains chemicals or
particles such as grain, dust, or metal powders
• any other area where you would normally be
advised to turn off your vehicle engine
Using phone with care
Use only in normal position (to ear). Avoid dropping,
hitting, bending, or sitting on the phone.
iv
Avoiding magnetic environments
Keep the phone away from magnets which can
cause improper functioning of the phone.
Keeping phone dry
Keep the phone dry. Damage can result if the
phone gets wet. Water damage is not covered
under warranty.
Resetting the phone
If the screen seems frozen and the keypad does not
respond to keypresses, reset the phone by
completing the following steps:
1. Remove the battery door.
2. Remove and replace the battery.
If the problem persists, return the phone to the
dealer for service.
Accessories
Use only Kyocera-approved accessories with
Kyocera phones. Use of any unauthorized
accessories may be dangerous and will invalidate
the phone warranty if said accessories cause
damage or a defect to the phone.
Radio Frequency (RF) energy
Your telephone is a radio transmitter and receiver.
When it is on, it rec eives and s ends out RF energy .
Your service provider’s network controls the power
of the RF signal. This power level can range from
0.006 to 0.6 watts. In August 1996, the U.S. Federal
Communications Commission (FCC) adopted RF
exposure guidelines with safety levels for hand-held
wireless phones.
These guidelines are consistent with the safety
standards previously set by both U.S. and
international standards bodies in the
following reports:
• ANSI C95.1 (American National Standards
Institute, 1992)
• NCRP Report 86 (National Council
on Radiation Protection and
Measurements, 1986)
• ICNIRP (International Commission on
Non-Ionizing Radiation Protection, 1996)
Your phone complies with the standards set by
these reports and the FCC guidelines.
E911 mandates
Where service is available, this handset complies
with the Phase I and Phase II E911 Mandates
issued by the FCC.
Hearing Aid Compatibility (HAC)
Some mobile phones and hearing devices (hearing
aids and cochlear implants), when used together,
result in buzzing, humming, or whining noises
detected by the user. Some hearing devices are
more immune than others to this interference noise,
and phones also vary in the amount of interference
they generate.
The wireless telephone industry has developed
ratings for some of their mobile phones, to assist
hearing device users in finding phones that may be
compatible with their hearing devices. Not all
phones have been rated. Phones that are rated
have the rating on their box or a label on the box.
The ratings are not guarantees and results will vary
depending on the user’s hearing device and
hearing loss. If your hearing device happens to be
vulnerable to interference, you may not be able to
use a rated phone successfully. Trying out the
phone with your hearing device is the best way to
evaluate it for your personal needs.
User Guide v
M-Ratings—Phones rated M3 or M4 meet FCC
requirements and are likely to generate less
interference to hearing devices than phones that
are not labeled. M4 is the better/higher of the
two ratings.
T-Ratings—Phones rated T3 or T4 meet FCC
requirements and are likely to be more usable with
a hearing device’s telecoil (“T Switch” or
“Telephone Switch”) than unrated phones. T4 is the
better/higher of the two ratings. (Note that not all
hearing devices have telecoils in them.)
Hearing devices may also be measured for
immunity to this type of interference. Your hearing
device manufacturer or hearing health professional
may help you choose the proper rating for your
mobile phone. The more immune your hearing aid
is, the less likely you are to experience interference
noise from mobile phones.
For more information about hearing aid
compatibility, visit the FCC's Consumer &
Governmental Affairs Bureau Web site at
www.fcc.gov/cgb/dro.
Kyocera Wireless Corp.
www.kyocera-wireless.com
To purchase accessories, visit
www.kyocera-wireless.com/store
vi
TABLE OF CONTENTS
1 Getting Started. . . . . . . . . . . . . . . . . . . . . . 1
Phone battery. . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Phone overview . . . . . . . . . . . . . . . . . . . . . . . . . .3
Main menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Basic navigation. . . . . . . . . . . . . . . . . . . . . . . . . .7
Guide conventions . . . . . . . . . . . . . . . . . . . . . . . .7
2 Basic Functions. . . . . . . . . . . . . . . . . . . . .8
Powering up. . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Making phone calls . . . . . . . . . . . . . . . . . . . . . . .8
Answering phone calls . . . . . . . . . . . . . . . . . . . . .8
Ending phone calls. . . . . . . . . . . . . . . . . . . . . . . .9
Verifying your phone number. . . . . . . . . . . . . . . .9
Activating voice dialing. . . . . . . . . . . . . . . . . . . . .9
3 Call Features . . . . . . . . . . . . . . . . . . . . . . 10
Volume control . . . . . . . . . . . . . . . . . . . . . . . . .10
Hold call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Speed dialing . . . . . . . . . . . . . . . . . . . . . . . . . . .10
1-Touch dialing . . . . . . . . . . . . . . . . . . . . . . . . .11
Voicemail. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Roaming calls . . . . . . . . . . . . . . . . . . . . . . . . . .11
Emergency services . . . . . . . . . . . . . . . . . . . . . .12
Airplane mode . . . . . . . . . . . . . . . . . . . . . . . . . .12
4 Text Entry. . . . . . . . . . . . . . . . . . . . . . . . .13
Text entry modes . . . . . . . . . . . . . . . . . . . . . . . .13
Text entry quick reference . . . . . . . . . . . . . . . . .15
5 Recent Calls. . . . . . . . . . . . . . . . . . . . . . . 16
Call lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Call timers . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
6 Contacts . . . . . . . . . . . . . . . . . . . . . . . . . .18
Viewing Contacts list. . . . . . . . . . . . . . . . . . . . . .18
Adding contacts . . . . . . . . . . . . . . . . . . . . . . . . .18
Working with contacts . . . . . . . . . . . . . . . . . . . .19
Contact groups. . . . . . . . . . . . . . . . . . . . . . . . . .23
Searching contacts . . . . . . . . . . . . . . . . . . . . . . .23
Contacts count . . . . . . . . . . . . . . . . . . . . . . . . . .24
User Guide vii
7 Messaging . . . . . . . . . . . . . . . . . . . . . . . . 2 5
Text messages . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Multimedia messages. . . . . . . . . . . . . . . . . . . . .26
Email messages . . . . . . . . . . . . . . . . . . . . . . . . . 29
Instant messages . . . . . . . . . . . . . . . . . . . . . . . . 29
Erase messages . . . . . . . . . . . . . . . . . . . . . . . . . 29
Working with messages . . . . . . . . . . . . . . . . . . . 29
Message settings . . . . . . . . . . . . . . . . . . . . . . . .31
8 @metro. . . . . . . . . . . . . . . . . . . . . . . . . . . 3 4
Applications shopping and downloading . . . . . . 34
Changing your @metro settings. . . . . . . . . . . . . 34
Using Online Help . . . . . . . . . . . . . . . . . . . . . . .34
9 MetroWEB. . . . . . . . . . . . . . . . . . . . . . . . .35
Launch MetroWEB. . . . . . . . . . . . . . . . . . . . . . .35
Use browser options . . . . . . . . . . . . . . . . . . . . .35
Search for a Web site. . . . . . . . . . . . . . . . . . . . .35
Use a bookmark . . . . . . . . . . . . . . . . . . . . . . . .35
Check Web alerts. . . . . . . . . . . . . . . . . . . . . . . .36
Set a Web prompt . . . . . . . . . . . . . . . . . . . . . . . 36
10 Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . 3 7
Menu options. . . . . . . . . . . . . . . . . . . . . . . . . . .37
Bluetooth® . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
Sounds. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Convenience . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Voice Features . . . . . . . . . . . . . . . . . . . . . . . . . .46
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
Phone information. . . . . . . . . . . . . . . . . . . . . . .51
11 Media Gallery . . . . . . . . . . . . . . . . . . . . . .52
Accessing folders. . . . . . . . . . . . . . . . . . . . . . . .52
Browsing images . . . . . . . . . . . . . . . . . . . . . . . . 52
Browsing tones . . . . . . . . . . . . . . . . . . . . . . . . .52
12 Camera . . . . . . . . . . . . . . . . . . . . . . . . . . .53
Taking a picture . . . . . . . . . . . . . . . . . . . . . . . . 53
Camera mode options. . . . . . . . . . . . . . . . . . . . 53
Camera indicators and icons. . . . . . . . . . . . . . . 54
13 Tools & Games. . . . . . . . . . . . . . . . . . . . .55
Brick attack . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Voice memo . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Scheduler . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Alarm clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Tip calculator . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Timer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Stopwatch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
World clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
14 Voice Commands. . . . . . . . . . . . . . . . . . .61
Voice dial list . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Voice commands. . . . . . . . . . . . . . . . . . . . . . . . 61
15 Getting Help. . . . . . . . . . . . . . . . . . . . . . .63
Customer support . . . . . . . . . . . . . . . . . . . . . . . 63
Qualified service . . . . . . . . . . . . . . . . . . . . . . . . 64
Phone accessories. . . . . . . . . . . . . . . . . . . . . . . 64
Become a product evaluator. . . . . . . . . . . . . . . 64
16 Consumer Lim it e d Wa rranty. . . . . . . . . . 65
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
viii
1GETTING STARTED
Phone battery
Installing the battery
To install the battery:
1. With the back of the
phone facing you,
locate the side notches
at the top of the phone.
2. Slide your fingernail
into one of the notches
to unsnap the back
cover.
3. Place the battery in the
phone casing with the
metal contacts toward
the top of the phone.
4. Fit the bottom of the
back cover into the
shape at the bottom of
the battery well.
5. Press the back cover
until it snaps into place.
Note: To remove the battery, make sure the
phone is turned off.
Charging the battery
You must have at least a partial charge in the
battery to make or receive calls.
To charge the battery:
1. Connect the AC adapter
to the jack on the upper
side of the phone.
2. Plug the adapter into a
wall outlet.
The battery icon in the upper-right corner of the
screen shows whether the phone is:
• Charging (animated icon)
• Partially charged
• Fully charged
Warning: The battery does not charge if you are
in a call while it is connected to an AC adapter.
Recharging the battery
You can safely recharge the battery at any time,
even if it has a partial charge.
User Guide 1
Battery care
General safety guidelines
• Do not disassemble or open the battery.
• Do not crush, bend, deform, puncture, or
shred the battery.
• Do not attempt to insert foreign objects into
the battery.
• Do not immerse the battery or expose it to
water or other liquids. Even if a battery
appears to dry out and operate normally,
internal parts can slowly corrode and pose a
safety hazard.
• Always keep the battery between 15°C and
25°C (59°F and 77°F). Do not expose the
battery to extremes of temperature, fire, or
other hazards such as a cooking surface, iron,
or radiator.
• Never use any damaged battery.
• Only use the battery for its intended phone.
• Only use the battery with a qualified charger.
Use of an unqualified battery charger may
present a risk of fire, explosion, leakage, or
other hazard. If you are unsure about
whether a charger is qualified, contact
customer support.
• Do not short-circuit the battery or allow
metallic conductive objects—such as keys,
coins, or jewelry—to contact the
battery’s terminals.
• Replace the battery only with another qualified
battery. Use of an unqualified battery may
present a risk of fire, explosion, leakage, or
other hazard. If you are unsure about whether
a replacement battery is compatible, contact
customer support.
• Promptly dispose of used batteries in
accordance with local regulations and recycle
if possible. Do not dispose as household waste.
• Supervise all battery usage by children.
• Avoid dropping the phone or battery. If the
phone or battery is dropped, especially on a
hard surface, an internal short-circuit can
occur and pose a safety hazard. If you suspect
battery damage, take it to a service center
for inspection.
• Improper battery use may result in fire,
explosion, or other hazard.
Common causes of battery drain
• Playing games or using the Web.
• Keeping backlighting on.
• Operating in digital mode when far away from
a base station or cell site.
• Using data cables or accessories.
• Operating when no service is available, or
service is available intermittently.
• High earpiece and ringer volume settings.
• Repeating sound, vibration, or lighted alerts.
2 Phone battery
Phone overview
Getting to know your phone
The following illustration shows the phone in open position.
1. Earpiece speaker.
2. Home screen.
3. Navigation key scrolls through lists and text entry fields
and accesses shortcuts from the home screen.
4. Left softkey accesses menus and functions.
Back key returns you to the previous screen and erases
5.
characters in text entry.
6.
Send key starts or answers a call. Press once to display the
All calls list and twice to redial the last number dialed.
Press and hold to activate voice command.
7. Keypad for entering numbers, letters, or symbols.
8.
Shift * key changes the text mode in text entry.
9. 0 Next key cycles through word choices during text entry.
10. OK key selects a menu item or option.
11. Right softkey accesses @metro and other menu options.
12. Speakerphone key activates the speakerphone and
answers incoming calls.
End key turns the phone on and off, ends a call or
13.
browser session, and returns you to the home screen.
14.
Space # key enters a space during text entry. Press and hold to activate or deactivate Silent mode.
15. Microphone.
User Guide 3
The following illustration shows the phone in closed position. With the phone closed, the keys are locked
to prevent accidental key presses.
1. Jack for hands-free headset only (sold separately).
2. Indicator light.
Volume key for raising or lowering speaker volume.
3.
4. External screen for displaying time, caller ID, signal, and
battery strength.
5. Jack for AC adapter (included) and data cable
(sold separately).
6.
Camera/Walkie-Talkie key: Long press for camera, and
short press brings up ChatLINK Walkie-Talkie
(if activated on your phone).
7. External speaker.
Warning: Inserting an accessory into the incorrect jack damages the phone.
Putting on wrist stra p
To put on a wrist strap:
1. With the back cover
open, thread the strap
through the eyelet.
2. Insert the other end of
the strap into the
beginning end loop and
tighten the strap.
Common keys
The following list the frequently-pressed keys.
Throughout this user guide, these keys are
referred as follows:
Navigation
key
OK key End key (also referred
Left softkey Back key
Right softkey Speakerphone key
Send key (also referred
to as the Call key)
to as the Power key)
4 Phone overview
Screen icons
These icons may appear on your phone’s screen:
The phone is operating in IS95 digital mode.
New voice message.
The phone is operating in IS2000 (1X)
digital mode.
The phone is receiving a signal. You can make
and receive calls. Fewer bars indicate a
weaker signal.
A call is in progress.
The phone has a standard speed data
connection.
The phone is not receiving a signal. You
cannot make or receive calls.
Content is DRM protected.
Data service is available and active on your
phone. Check with your service provider
for availability.
(blinking) The phone is sending
high-speed data.
(blinking) The phone is receiving
high-speed data.
Data service is available, but the phone
is dormant.
Bluetooth wireless technology is
enabled (On).
The phone is roaming outside of its home
service area.
New text message.
User Guide 5
New voice and text message.
The phone is set to light up instead of ring.
The phone is set to vibrate or to vibrate and
then ring.
The speakerphone is on.
Position location is set to your service
provider and to emergency services.
Position location is set to emergency
services only.
The phone is in camera mode.
The phone is set to auto answer.
The phone is in privacy mode, accessing a
secure Web site or with files locked.
The alarm clock is set.
The battery is fully charged. The more black
bars, the fuller the charge.
Main menu
The contents of the main menu are as follows:
Recent Calls
All
Incoming
Outgoing
Missed
Erase Call List
Call Timer
Contacts
View All
Add New
View Groups
Speed Dial List
Voice Dial List
Contacts Count
Note: The menu items on your phone can change depending on the services provided. Check with your
service provider.
Messaging
New Text Msg
New Pic Msg
Email
IM
Voicemail
Inbox
Web Alerts
Sent Msgs
Outbox
Saved Msgs
Drafts
Msg Settings
Erase Msg
@metro
Launches @metro
MetroWEB
Launches the browser
Settings
Bluetooth
Sounds
Display
Convenience
Voice Features
Accessories
Network
Security
Phone Info
Media Galley
Images
Ton es
Camera
Launches the Camera
Tools & Games
Brick Attack
Voice Memo
Sche duler
Alarm Clock
Tip Calculator
Calculator
Timer
Stopwatch
World Clock
6 Main menu
Basic navigation
You press your phone keys to access the various
menus and other features of your phone. Some of
the basic frequently-used keys are as follows:
• Left softkey: Selects items that appear on the
lower left of the display. At the home screen,
you can select
Right softkey: Selects items that appear on
•
the lower right of the display. At the home
screen, you can select
OK key: Selects a menu item.
•
Navigation key: Scrolls through menus and
•
options. You can access the following
shortcuts from the home screen.
– Scroll left to launch Menu > MetroWEB.
– Scroll right to launch
– Scroll up to access
– Scroll down to access
Messaging.
Back key: Returns to the previous menu level.
•
•
End/Power key: Returns to the home screen.
Menu.
@metro.
Menu > @metro.
Menu > Contacts.
Menu >
Guide conventions
In this guide the following conventions are used
when describing phone features.
Select means to press the left or right softkey, or
the
OK key to select an item on the display. For
example, “select
press the left softkey to choose
the display.
Press means to press a phone key. For example,
“press the
you to press the
Scroll means to press the Navigation key to move
though a list on the display. For example, “scroll
through your Contacts list to choose a contact”
means to press the
scroll through the list on the display.
The greater than symbol “>” tells you to select an
option from a menu or list. For example,
“
Menu > Settings” means to:
1. At the home screen, press the left softkey to
select
2. Scroll to the Settings option.
3. Press the OK key to select Settings.
Menu” tells you to physically
Menu from
Send key to make a phone call” tells
Send key on your phone.
Navigation key up or down to
Menu.
User Guide 7
2BASIC FUNCTIONS
This section explains basic functionality of your
phone. For more detailed explanations of your
phone’s features, refer to the later chapters.
Powering up
To turn on your phone, press and hold the End
key and wait until the phone display lights up.
To turn off your phone, press and hold the
key until the phone turns off.
End
Making phone calls
Make sure you are in an area where a signal can
be received. Look for the signal strength icon on
the home screen. The more bars you see in this
symbol, the stronger the signal. If there are no
bars, move to where the signal strength is better.
When the phone has been idle for a while with no
signal, it changes to power save mode. When you
see “Power Save” on your phone’s screen, press
any key to return to normal operating mode.
You can make a phone call in one of the
following ways.
Call using numbers
At the home screen:
1. Enter a phone number.
2. Press the Send key.
Call using contacts
At the home screen:
1. Select Contacts to open your Contacts list.
2. Highlight a contact and press the Send key.
Call using voice commands
You can use voice commands to call a contact
from your voice dial list or to dial a phone
number. For more information, see “Voice
Commands” on page 61.
Redial a number
At the home screen:
1. Press the Send key once to open your
call history.
2. Highlight a phone number or contact and
press the
Send key.
Tip: To redial the last number called, received or
missed, press the
Send key twice.
Answering phone calls
When a call comes in, the phone rings, vibrates,
or lights up. The phone number of the caller also
appears if it is not restricted. If the number is
stored in your Contacts list, the contact’s
name appears.
8 Powering up
There are several ways you can answer a
phone call:
Answer using the Send key
Press the Send key or any key with Any Key
Answer enabled. For more information, see “Any
key answer” on page 46.
Answer using speakerphone
Press the Speakerphone key.
Answer using flip
You can set the phone to answer immediately
when you open the flip. For more information,
see “Open to answer” on page 45.
Ending phone calls
To end a phone call, press the End key or
close the flip.
Verifying your phone number
To verify your phone number, select Menu >
Settings > Phone Info > Build Info.
Activating voice dialing
At the home screen:
1. Press and hold the Send key.
2. Follow the prompts.
For more information, see “Voice Commands” on
page 61.
User Guide 9
3CALL FEATURES
This chapter describes call features such as
volume, holding calls, speed dialing, and
other features.
Vo lum e control
You have several ways to control the volume of
your phone.
Adjust volume during a call
To adjust the earpiece volume during a call, press
the
Volume key up or down.
Use the speakerphone
Your phone has a built-in speakerphone.
To turn on the speakerphone, press the
Speakerphone key.
The speakerphone icon appears on the home
screen when the speakerphone is on.
To turn off the speakerphone, press the
Speakerphone key again.
Note: If you press the Speakerphone key during
an incoming call, you will answer the call.
Silence an incoming call
Press the Volume key to silence an incoming call,
especially if you set the phone to answer
immediately when you open the flip.
For more information, see “Open to answer” on
page 45. With the flip open, you can also press the
End key or select Silence to silence the phone
without answering the call. To silence the phone
and answer the call, press the
Send key.
press the
In the absence of voicemail, this feature drops
the call.
End key and then
Hold call
Use this feature to place incoming calls on hold
until you are ready to answer them. See “Hold
call” on page 44.
Speed dialing
Use the Speed Dial feature to assign a one- or twodigit shortcut to a contact. Before you can use
speed dialing, you must save a phone number as a
contact and assign a speed dial location to it. See
“Contact number” on page 20.
To call a contact that has a speed dial location.
1. Enter the one- or two-digit speed
dial location.
2. Press the Send key.
10 Volume control
1-T ouch dialing
This feature is the fastest way to speed dial a
contact that has a speed dial location.
See “1-Touch dialing” on page 44.
Voicemail
Configure your voicemail
Before your phone can receive voicemail
messages, you must set up a password and record
a personal greeting with your service provider.
When you have set up your voicemail, all
unanswered calls to your phone are automatically
transferred to voicemail, even if your phone is in
use or turned off.
1. Press and hold the
2. Follow the system prompts to create a
password and record a greeting.
Check voicemail
When a voice message is received, your screen
displays a notification along with a voicemail
message icon at the top of your screen. The
symbol flashes if the message is urgent. If you see
a notification:
1. Select
2. Follow the system prompts to retrieve the
Note: To clear the screen without checking
messages, select
Call to call your voicemail number.
message.
1 key.
Ignore.
If you see only the voicemail message icon:
1. Select
2. If you have set up your voicemail, select Call
3. Follow the system prompts to retrieve
Menu > Messaging > Voicemail.
to call your voicemail number.
the message.
Set voicemail alert
You can set the phone to beep or vibrate every five
minutes to remind you that you have voicemail.
For more information, see “Alerts” on page 31.
Roaming calls
Control roaming calls
You can restrict your phone from making a call
when roaming. See “Roam option” on page 48.
Set roaming alert
You can set the phone to alert you when you roam
outside of your home service area. See “Roaming
service alert” on page 48.
Set roam ri n ger
You can set a ringer to indicate when an incoming
call is subject to roaming charges. See “Roam
ringer” on page 40.
Set call guard
You can set the phone to warn you before you
answer or place a call while roaming. See “Roam
call alert” on page 49.
User Guide 11
Emergency services
Call emergency service
You can call an emergency code, even if your
phone is locked or your account is restricted.
When you call, your phone enters Emergency
mode. This enables the emergency service
exclusive access to your phone to call you back, if
necessary. To make or receive regular calls after
dialing the code, you must exit this mode.
To dial an emergency code:
1. Enter your 3-digit emergency code.
2. Press the
Note: Regardless of your 3-digit emergency code
(911, 111, 999, 000, etc.), your phone operates
as described.
Send key.
Exit emergency services
When you have completed the emergency call:
1. Select Exit.
2. Select Exit again to confirm your choice.
Note: To determine who has access to your
location, see “Location” on page 49.
Airplane mode
While in an airplane, you can set your phone to
Airplane mode where your phone does not emit
RF signals. See “Airplane mode” on page 43.
12 Emergency services
4TEXT ENTRY
You can enter letters, numbers, and symbols in
contacts, text messages, and your banner.
Text entry modes
The current text entry mode (and capitalization
setting, when applicable) are indicated by icons.
The text entry screen has the following features:
1. The number of remaining characters you can
type. Allowed length of messages can vary
depending on your service.
2. Text entry fields.
3. Current capitalization setting.
4. Current text entry mode.
There are six text entry modes:
• Insert QuickText: quick text mode.
Case Change: case change mode.
•
•
Normal Alpha: normal alpha mode.
Rapid Entry: rapid entry mode.
•
Numbers Only: numbers only mode.
•
Add Symbol: symbol mode.
•
Note: The mode you start in depends on the task
you are doing. For example, when entering a
phone number, you are in numbers only mode.
When entering a name for a contact, you are in
normal alpha mode.
Enter numbers (123)
• To enter a number while in numbers only
mode, press a number key once.
• To enter a number while in normal alpha or
rapid mode, press and hold a number key
until the number appears on the screen.
Enter words by letter (ABC)
1. Press a key once for the first letter, twice for
the second letter, and so on.
2. Wait for the cursor to move right and enter
the next letter.
Note: To enter a space, press the
Space # key.
User Guide 13
Enter words quickly (ezi)
When you press a series of keys using rapid
mode, your phone checks its dictionary and
guesses at the word you are trying to spell.
1. For each letter of the word you want, press
the key once. For example, to enter the word
“any” press the
2. If the word doesn’t match what you want,
press the
word matches.
3. When you see the word you want, press
the
Space # key.
2 > 6 > 9 keys.
0 Next key to check other
Enter symbols
While entering text in normal alpha mode, you
can enter symbols by pressing the
see the symbol you want. Using this method, you
have access to the following symbols:
. @ ? ! - , & : ‘
To access the full set of symbols:
1. From the text entry screen, select
Options > Add Symbol.
2. Scroll up or down to view the list of symbols.
3. Press the number key corresponding to the
symbol to enter it.
1 key until you
Change default text entry mode
You can change the default text entry mode when
creating a text message. For more information,
see “Default text” on page 32.
Change modes
Sometimes you need to change modes. For
example, to enter numbers in an email address
while in normal alpha mode, you must change to
numbers only mode, enter the numbers, and then
change back to normal alpha mode to complete
the address.
To change text entry modes, press and hold the
Shift * key until the icon for your desired mode
appears at the top of the screen. You can also
select
Options and a different mode.
Capitalization
You can change capitalization at any time while
entering text. Simply press the
choose upper or lower case while in normal
alpha mode.
Shift * key to
14 Text entry modes
Text entry quick reference
This table gives instructions for entering letters, numbers, and symbols.
To.. Do this...
Enter a letter Use normal alpha mode and press a key until you see your desired letter. For
Enter a number Use numbers only mode and press a key. For more options, see “Text entry
Enter a symbol In either normal alpha mode, press the
Enter a space Press the
Erase a character Press the
Erase all characters Press and hold the
Move cursor right or left Scroll left or right.
Move cursor up or down Scroll up or down.
Change text entry modes Press and hold the
Capitalize any letter In normal alpha mode, press the
Lowercase any letter In normal alpha mode, press the
Initial caps In normal alpha mode, press the
Select soft options on screen Press the appropriate left or right softkey.
more options, see “Text entry modes” on page 13.
modes” on page 13.
symbol. For more options, see “Text entry modes” on page 13.
Space # key.
Back key.
Back key.
Shift * key.
1 key until you find your desired
Shift * key. Choose uppercase.
Shift * key. Choose lowercase.
Shift * key. Choose sentence case.
User Guide 15
5RECENT CALLS
Call lists
Details on the calls you made, received, or missed
are stored in the Recent Calls list and are
identified by the following icons:
Outgoing call
Incoming call
Missed call (flashing)
View recent calls
1. Select Menu > Recent Calls and one of
the following:
–
All displays all calls made or received.
–
Incoming displays calls answered.
Outgoing displays calls made.
–
Missed displays calls received, but
–
not answered.
2. Highlight a recent call.
3. Press the
Send key to call the number or
Options and one of the following:
select
Save creates a new contact or View
–
displays the contact details.
–
Send Text Msg sends a text message to
the number.
–
Send Picture Msg sends a multimedia
message to the number.
–
Erase Record deletes the call from the
call list.
Note: If the phone number is classified as
“secret,” you must enter your four-digit lock code
to access it.
Missed calls
When you have missed a call, “Missed Call”
appears on your screen. You can do one of
the following:
• To clear the screen, select OK.
• To view the call details, select
the OK key.
• To return the call, select
Send key.
Calls and press
Calls and press the
Set alert for missed calls
You can set an alert to beep every five minutes
after you have missed a call. See “Alerts” on
page 31.
16 Call lists
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