Kyocera S2100 User Manual

by

KYOCERA S2100

User Guide

S2100 User Guide

This manual is based on the production version of the Kyocera S2100 phone. Software changes may have occurred after this printing. Kyocera reserves the right to make changes in technical and product specifications without prior notice.

The Kyocera Communications Inc. (“KCI”) products described in this manual may include copyrighted KCI and third party software stored in semiconductor memories or other media. Laws in the United States and other countries preserve for KCI and third party software providers certain exclusive rights for copyrighted software, such as the exclusive rights to distribute or reproduce the copyrighted software. Accordingly, any copyrighted software contained in the KCI products may not be modified, reverse engineered, distributed or reproduced in any manner not permitted by law.

Furthermore, the purchase of the KCI products shall not be deemed to grant—either directly or by implication, estoppel, or otherwise—any license under the copyrights, patents, or patent applications of KCI or any third party software provider, except for the normal, non-exclusive royalty-free license to use that arises by operation of law in the sale of a product.

Kyocera is a registered trademark of Kyocera Corporation. QUALCOMM is a registered trademark of QUALCOMM Incorporated.

Openwave is a trademark of Openwave Systems Incorporated. eZiText is a registered trademark of Zi Corporation. TransFlash is a trademark of SanDisk Corporation. Bluetooth trademarks are owned by Bluetooth SIG, Inc. and used by Kyocera Communications Inc. under license.

The “Virgin” name and the Virgin signature logo are registered trademarks of Virgin Enterprises Limited and are used under license. All other trademarks are the property of their respective owners.

Copyright © 2010 Kyocera Corporation. All rights reserved. Ringer Tones Copyright © 2000-2010 Kyocera Corporation.

82-A6226-1EN, Rev. 002

FCC Notice

This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation. To maintain compliance with FCC RF exposure guidelines, if you wear a phone on your body, use the Kyocera Communications Inc. (KCI) supplied and approved accessory designed for this product. Using accessories that are not supplied or approved by KCI may violate FCC RF exposure guidelines.

Other accessories used with this device for body-worn operations must not contain any metallic components and must provide at least 15 mm separation distance including the antenna and the user’s body.

THIS MODEL PHONE MEETS THE GOVERNMENT’S REQUIREMENTS FOR EXPOSURE TO RADIO WAVES.

Your wireless phone is a radio transmitter and receiver. It is designed and manufactured to not exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission of the U.S. Government. These limits are part of comprehensive guidelines and establish permitted levels of RF energy for the general population. The guidelines are based on standards that were developed by independent scientific organizations through periodic and thorough evaluation of scientific studies. The standards include a substantial safety margin designed to assure the safety of all persons, regardless of age and health.

The exposure standard for wireless mobile phones employs a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC is 1.6 W/kg.*

Tests for SAR are conducted using standard operating positions specified by the FCC with the phone transmitting at its highest certified power level in all tested frequency bands.

Although the SAR is determined at the highest certified power level, the actual SAR level of the phone while operating can be well below the maximum value. This is because the phone is

2

designed to operate at multiple power levels so as to use only the power required to reach the network. In general, the closer you are to a wireless base station antenna, the lower the power output.

Before a phone model is available for sale to the public, it must be tested and certified to the FCC that it does not exceed the limit established by the government-adopted requirement for safe exposure. The tests are performed in positions and locations (e.g., at the ear and worn on the body) as required by the FCC for each model.

Body-worn measurements differ among phone models, depending upon availability of accessories and FCC requirements. While there may be differences between the SAR levels of various phones and at various positions, they all meet the government requirement for safe exposure.

The FCC has granted an Equipment Authorization for this model phone with all reported SAR levels evaluated as in compliance with the FCC RF emission guidelines.

The highest reported SAR values of this phone are:

PCS mode (Part 24):

Head: 1.52 W/kg; Body-worn: 1.04 W/kg

SAR information on this model phone is on file with the FCC and can be found under the Display Grant section www.fcc.gov/oet/ea/fccid after searching on the FCC ID: OVF-K5501.

Additional information on SAR can be found on the Cellular Telecommunications and Internet Association (CTIA) web-site at www.ctia.org.

* In the United States and Canada, the SAR limit for mobile phones used by the public is 1.6 watts/kg (W/kg) averaged over one gram of tissue.

Bluetooth® Certification

For information about S2100 Bluetooth Certification, visit the Bluetooth Qualification Program Web site at www.bluetooth.org/tpg/listings.cfm.

Caution

The user is cautioned that changes or modifications not expressly approved by the party responsible for compliance could void the warranty and user’s authority to operate the equipment.

Optimize your Phone’s Performance

Use the instructions in this guide to learn how to optimize the performance and life of your phone and battery.

Air Bags

If you have an air bag, DO NOT place installed or portable phone equipment or other objects over the air bag or in the air bag deployment area. If equipment is not properly installed, you and your passengers risk serious injury.

Medical Devices

Pacemakers—Warning to pacemaker wearers: Wireless phones, when in the ‘on’ position, have been shown to interfere with pacemakers. The phone should be kept at least six (6) inches away from the pacemaker to reduce risk.

The Health Industry Manufacturers Association and the wireless technology research community recommend that you follow these guidelines to minimize the potential for interference.

•Always keep the phone at least six inches (15 centimeters) away from your pacemaker when the phone is turned on.

•Do not carry your phone near your heart.

•Use the ear opposite the pacemaker.

•If you have any reason to suspect that interference is taking place, turn off your phone immediately.

Hearing aids—Some digital wireless phones may interfere with hearing aids. In the event of such interference, you may want to call the customer service line to discuss alternatives.

Other medical devices—If you use any other personal medical device, consult the manufacturer of the device to determine if it is adequately shielded from external RF energy. Your physician may be able to help you obtain this information.

User Guide

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In health care facilities—Turn your phone off in health care facilities when instructed. Hospitals and health care facilities may be using equipment that is sensitive to external RF energy.

Potentially unsafe areas

Posted facilities—Turn your phone off in any facility when posted notices require you to do so.

Aircraft—FCC regulations prohibit using your phone on a plane that is in the air. Turn your phone off or switch it to Airplane Mode before boarding aircraft.

Vehicles—RF signals may affect improperly installed or inadequately shielded electronic systems in motor vehicles. Check with the manufacturer of the device to determine if it is adequately shielded from external RF energy.

Blasting areas—Turn off your phone where blasting is in progress. Observe restrictions, and follow any regulations or rules.

Potentially explosive atmospheres—Turn off your phone when you are in any area with a potentially explosive atmosphere. Obey all signs and instructions. Sparks in such areas could cause an explosion or fire, resulting in bodily injury or death. Areas with a potentially explosive atmosphere are often, but not always, clearly marked.

They include:

•fueling areas such as gas stations

•below deck on boats

•transfer or storage facilities for fuel or chemicals

•vehicles using liquefied petroleum gas, such as propane or butane

•areas where the air contains chemicals or particles such as grain, dust, or metal powders

•any other area where you would normally be advised to turn off your vehicle engine

Use with Care

Use only in normal position (to ear). Avoid dropping, hitting, bending, or sitting on the phone.

Avoid Magnetic Environments

Keep the phone away from magnets which can cause improper functioning of the phone.

Keep Your Phone Dry

Keep the phone dry. Damage can result if the phone gets wet. Water damage is not covered under warranty.

Resetting the Phone

If the screen seems frozen and the keypad does not respond to key presses, reset the phone by completing the following steps:

1.Remove the battery cover.

2.Remove and replace the battery.

If the problem persists, return the phone to the dealer for service.

Accessories

Use only Kyocera-approved accessories with Kyocera phones. Use of any unauthorized accessories may be dangerous and will void the phone warranty if said accessories cause damage or a defect to the phone.

Radio Frequency (RF) Energy

Your telephone is a radio transmitter and receiver. When it is on, it receives and sends out RF energy. Your service provider’s network controls the power of the RF signal. This power level can range from 0.006 to 0.6 watts.

In August 1996, the U.S. Federal Communications Commission (FCC) adopted RF exposure guidelines with safety levels for hand-held wireless phones. These guidelines are consistent with the safety standards previously set by both U.S. and international standards bodies in the following reports:

•ANSI C95.1 (American National Standards Institute, 1992)

•NCRP Report 86 (National Council on Radiation Protection and Measurements, 1986)

•ICNIRP (International Commission on Non-Ionizing Radiation Protection, 1996)

Your phone complies with the standards set by these reports and the FCC guidelines.

4

E911 Mandates

Where service is available, this phone complies with the Phase I and Phase II E911 Mandates issued by the FCC.

Hearing Aid Compatibility (HAC) Features

This payLo by Virgin Mobile phone has received a HAC performance rating (designated by the letter M followed by a number). The rating for this phone is identified on the outside of this phone’s original packaging. While there is no guarantee, digital wireless phones that receive a minimum of an M3 rating should provide acceptable performance with most hearing aids. Hearing loss and hearing aids are highly individualized, however, so optimal performance cannot be guaranteed. Other factors, such as type of hearing aid device or degree of hearing loss, also can affect a phone’s performance for a particular user.

Hearing Aids and Wireless Phones

A hearing aid uses a microphone to collect and convert sound waves to electrical signals. The hearing aid then amplifies and converts the electrical signals back to audible sounds for the hearing aid user to hear. Radio Frequency (RF) emissions generated by digital wireless phones often interfere with the operation of a hearing aid’s microphone, distorting the amplified audible sound. In addition, hearing aid microphones tend to collect ambient noise and amplify these sounds, interfering with the desired audio transmission.

ANSI Standard

To diminish interference between wireless phones and hearing aids, the FCC requires wireless carriers to offer phones that meet the American National Standards Institute (ANSI) C63.19 standard for reduced RF emissions. Wireless phones that comply with the FCC’s hearing aidcompatibility (HAC) regulations must receive a minimum rating of “M3” for RF emissions under the ANSI C63.19 standard. The “M” rating refers to the phone’s RF emissions level for use with hearing aids operating in the microphone setting.

The higher the phone’s “M” rating, the more likely the phone is compatible with a hearing aid operating in the microphone setting. Hearing aids also have ratings similar to wireless phones. Most newer hearing aid models receive at least an M2 rating.

To determine the level of compatibility between your hearing aid and this payLo by Virgin Mobile HAC certified phone, combine the M rating of your hearing aid and the M rating of this phone. For example, if you pair an M3 hearing aid with an M4 phone, you will achieve a combined rating of 7.

•Any combined rating equal to or greater than 6 provides excellent performance.

•Any combined rating equal to 5 offers good performance.

•Any combined rating equal to 4 offers acceptable performance.

T-Ratings—Phones rated T3 or T4 meet FCC requirements and are likely to be more usable with a hearing device’s telecoil (“T Switch” or “Telephone Switch”) than unrated phones. T4 is the better/higher of the two ratings. (Note that not all hearing devices have telecoils in them.)

Hearing devices may also be measured for immunity to this type of interference. Your hearing device manufacturer or hearing health professional may help you choose the proper rating for your mobile phone. The more immune your hearing aid is, the less likely you are to experience interference noise from mobile phones.

Please visit www.virginmobileusa.com if you have any additional questions about hearing aid-compatibility.

Kyocera Communications Inc. www.kyocera-wireless.com

To purchase accessories, visit kyocera.superiorcommunications.com or www.virginmobileusa.com.

User Guide

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6

Table of Contents

1	Getting Started. . . . . . . . . . . . . . . . . . . .	. 9
	Phone Battery . . . . . . . . . . . . . . . . . . . . . . .	9	6
	Phone Accessories . . . . . . . . . . . . . . . . . .	11
	Activate your Account . . . . . . . . . . . . . . .	11
	Find the Serial Number. . . . . . . . . . . . . . .	11
	Program your Phone . . . . . . . . . . . . . . . . .	11
	Phone Overview . . . . . . . . . . . . . . . . . . . .	12
	Main Menu . . . . . . . . . . . . . . . . . . . . . . . .	16	7
	Guide Conventions . . . . . . . . . . . . . . . . . .	17
2	Call Features . . . . . . . . . . . . . . . . . . . . .	18
	Power Phone Up . . . . . . . . . . . . . . . . . . . .	18
	Make Phone Calls. . . . . . . . . . . . . . . . . . .	18	8
	Answer Phone Calls . . . . . . . . . . . . . . . . .	18
	End Phone Calls . . . . . . . . . . . . . . . . . . . .	18
	Activate Voice Dialing . . . . . . . . . . . . . . .	19
	Volume Control . . . . . . . . . . . . . . . . . . . .	19
	Use Speed Dialing . . . . . . . . . . . . . . . . . .	19
	Emergency Services . . . . . . . . . . . . . . . . .	19
3	Text Entry . . . . . . . . . . . . . . . . . . . . . . . .	21
	Text Entry Modes . . . . . . . . . . . . . . . . . . .	21
	Text Entry Quick Reference . . . . . . . . . . .	23
4	My Stuff. . . . . . . . . . . . . . . . . . . . . . . . . .	24	9
	My Stuff Menu . . . . . . . . . . . . . . . . . . . . .	24
	Ringtones . . . . . . . . . . . . . . . . . . . . . . . . .	24
	Ringback Tones . . . . . . . . . . . . . . . . . . . .	25
	Games . . . . . . . . . . . . . . . . . . . . . . . . . . . .	25
	Graphics . . . . . . . . . . . . . . . . . . . . . . . . . .	25
	Apps . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	26
	Themes . . . . . . . . . . . . . . . . . . . . . . . . . . .	26
	Media File Options . . . . . . . . . . . . . . . . . .	26
5	My Account . . . . . . . . . . . . . . . . . . . . . .	28
	Check your Account Balance . . . . . . . . . .	28
	Top-Up your Account. . . . . . . . . . . . . . . .	28

For More Information . . . . . . . . . . . . . . . .29

Pictures . . . . . . . . . . . . . . . . . . . . . . . . . 30

Camera Tips . . . . . . . . . . . . . . . . . . . . . . . .30 Take a Picture. . . . . . . . . . . . . . . . . . . . . . .30 Send a Picture. . . . . . . . . . . . . . . . . . . . . . .30 Go to Pictures. . . . . . . . . . . . . . . . . . . . . . .30 Other Camera Options . . . . . . . . . . . . . . . .30

Downloads . . . . . . . . . . . . . . . . . . . . . . . 32

Access Downloads . . . . . . . . . . . . . . . . . . .32 Navigate Downloads . . . . . . . . . . . . . . . . .32 End a Downloads Session . . . . . . . . . . . . .32

Messaging . . . . . . . . . . . . . . . . . . . . . . . 33

Messaging Menu . . . . . . . . . . . . . . . . . . . .33 Send Messages . . . . . . . . . . . . . . . . . . . . . .34 Manage Received Messages . . . . . . . . . . .37 Manage Voicemail . . . . . . . . . . . . . . . . . . .38 Manage Sent Messages . . . . . . . . . . . . . . .39 Review Virgin Alerts . . . . . . . . . . . . . . . . .39 Message Settings . . . . . . . . . . . . . . . . . . . .39 Erase Messages . . . . . . . . . . . . . . . . . . . . .41 Check Message Count . . . . . . . . . . . . . . . .41

Contacts. . . . . . . . . . . . . . . . . . . . . . . . . 42

Contacts Menu . . . . . . . . . . . . . . . . . . . . . .42 Access Contacts . . . . . . . . . . . . . . . . . . . . .42 Add Contacts . . . . . . . . . . . . . . . . . . . . . . .43 Use Contacts . . . . . . . . . . . . . . . . . . . . . . .43 Customize Contacts . . . . . . . . . . . . . . . . . .44 Erase Contacts . . . . . . . . . . . . . . . . . . . . . .45 Contact Groups . . . . . . . . . . . . . . . . . . . . .46 Speed Dial List. . . . . . . . . . . . . . . . . . . . . .47 Voice Dial List . . . . . . . . . . . . . . . . . . . . . .47 View Phone Number . . . . . . . . . . . . . . . . .47

User Guide

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10 Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . .48

Tools Menu . . . . . . . . . . . . . . . . . . . . . . . . 48 Voice Memo . . . . . . . . . . . . . . . . . . . . . . . 48 Calendar. . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Alarm Clock. . . . . . . . . . . . . . . . . . . . . . . . 51 Use Tip Calculator. . . . . . . . . . . . . . . . . . . 52 Use Calculator . . . . . . . . . . . . . . . . . . . . . . 52 World Clock. . . . . . . . . . . . . . . . . . . . . . . . 53 Use Timer . . . . . . . . . . . . . . . . . . . . . . . . . 53 Use Stopwatch . . . . . . . . . . . . . . . . . . . . . . 53 Memopad . . . . . . . . . . . . . . . . . . . . . . . . . . 53

11 Settings . . . . . . . . . . . . . . . . . . . . . . . . . .55

Settings Menu . . . . . . . . . . . . . . . . . . . . . . 55 Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Sounds . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Convenience . . . . . . . . . . . . . . . . . . . . . . . 60 Call Options . . . . . . . . . . . . . . . . . . . . . . . . 62 Security . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Messaging . . . . . . . . . . . . . . . . . . . . . . . . . 65 Network . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Accessories . . . . . . . . . . . . . . . . . . . . . . . . 65 Phone Info . . . . . . . . . . . . . . . . . . . . . . . . . 66

12 Launch Connect . . . . . . . . . . . . . . . . . . .67

13 Surf the Web . . . . . . . . . . . . . . . . . . . . . .68

Launch Browser. . . . . . . . . . . . . . . . . . . . . 68 Browse the Web. . . . . . . . . . . . . . . . . . . . . 68 Add a Bookmark . . . . . . . . . . . . . . . . . . . . 68

14 Recent Calls . . . . . . . . . . . . . . . . . . . . . .69

Recent Calls Menu. . . . . . . . . . . . . . . . . . . 69 Work with Call Lists . . . . . . . . . . . . . . . . . 69 Erase Call List Records . . . . . . . . . . . . . . . 70 Work with Call Timers . . . . . . . . . . . . . . . 70

15 Voice Commands . . . . . . . . . . . . . . . . . .71

Call a Contact . . . . . . . . . . . . . . . . . . . . . . 71 Call a Number . . . . . . . . . . . . . . . . . . . . . . 71

Use a Shortcut . . . . . . . . . . . . . . . . . . . . . . 71

Find a Contact . . . . . . . . . . . . . . . . . . . . . . 72

16 Get Help . . . . . . . . . . . . . . . . . . . . . . . . . 73

User Guide . . . . . . . . . . . . . . . . . . . . . . . . 73

Customer Support . . . . . . . . . . . . . . . . . . . 73

Qualified Service. . . . . . . . . . . . . . . . . . . . 73

Phone Accessories. . . . . . . . . . . . . . . . . . . 73

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

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1 Getting Started

Phone Battery

Install the Battery

1.Hold the phone face down.

2. Find notch directly below the back cover. It is square. Using your thumbnail, lift the cover to remove.

3.Place the battery in the battery casing with the

metal contacts facing toward the bottom of the phone. The metal

contacts of the battery must make contact

with the metal contacts of the battery casing.

4. Replace the battery door by lining up the notches with the openings at the top and on each side of the battery casing.

5.Snap the cover into place.

Charge the Battery

1. Connect the AC adapter to the Micro-USB jack on the side of the phone.

2.Plug the adapter into a wall outlet.

The battery icon in the

upper-right corner of the screen tells you whether the phone is:

–Charging (the icon is animated)

–Partially charged

–Fully charged

You must have at least a partial charge in the battery to make or receive calls. You can safely recharge the battery at any time, even if it has a partial charge.

Note: Before removing the battery, make sure the phone is powered off.

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Battery Safety Guidelines

•Do not disassemble or open the battery.

•Do not crush, bend, deform, puncture, or shred the battery.

•Do not attempt to insert foreign objects into the battery.

•Do not immerse the battery or expose it to water or other liquids. Even if a battery appears to dry out and operate normally, internal parts can slowly corrode and pose a safety hazard.

•Always keep the battery between 15 °C and 25 °C (59 °F and 77 °F). Do not expose the battery to extremes of temperature (heat or cold), fire, or other hazards such as a cooking surface, iron, or radiator.

•Never use any damaged battery.

•Only use the battery for its intended phone.

•Only use the battery with a qualified charger. Use of an unqualified battery charger may present a risk of fire, explosion, leakage, or other hazard. If you are unsure about whether a charger is qualified, contact customer support.

•Do not short-circuit the battery or allow metallic conductive objects—such as keys, coins, or jewelry—to contact the battery’s terminals.

•Replace the battery only with another qualified battery. Use of an unqualified battery may present a risk of fire, explosion, leakage, or other hazard. If you are unsure about whether a replacement battery is compatible, contact customer support.

•Promptly dispose of used batteries in accordance with local regulations and recycle if possible. Do not dispose as household waste.

•Supervise all battery usage by children.

•Avoid dropping the phone or battery. If the phone or battery is dropped, especially on a hard surface, an internal short-circuit can occur and pose a safety hazard. If you suspect battery damage, take it to a service center for inspection.

•Improper battery use may result in a fire, explosion, or other hazard.

Common Causes of Battery Drain

•Playing games or using the Web.

•Taking pictures with the flash on.

•Keeping backlighting on.

•Operating when far away from a base station or cell site.

•Using data cables or accessories.

•Operating when no service is available, or service is available intermittently.

•High earpiece and ringtone volume settings.

•Repeating sound, vibration, or lighted alerts.

10	Phone Battery

Phone Accessories

To shop for accessories for your phone, visit www.virginmobileusa.com or kyocera.superiorcommunications.com.

Activate your Account

Before using your phone, you need to activate its service with payLo by Virgin Mobile. To activate your payLo by Virgin Mobile account:

•Go to www.virginmobileusa.com and click on Activate, or

•Call Virgin Mobile At Your Service at 1-888-322-1122.

Find the Serial Number

To activate your payLo by Virgin Mobile account, you need your phone’s serial number.

From Phone Info, select My Number to find your phone’s serial number.

You can also dial ##6343# from the main screen to display your phone’s serial number.

Program your Phone

Once you have activated your account, you need to program your payLo by Virgin Mobile phone number into your phone. When ready, follow these steps:

1.Turn on your phone.

2.Dial ##847446#.

3.Select Activate.

4.When your phone connects to the network, select Get Started Now! at the prompt.

5.When your phone displays your new payLo by Virgin Mobile phone number, write it down.

6.Select Restart To Use to complete the activation process. Your phone restarts by itself.

It may take a couple hours for payLo by Virgin Mobile to set you up on their network. They will send you a text message to let you know when you can start making calls. It may also take up to 4 hours for Downloads, Voicemail, and Top-Up features to work.

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Phone Overview

Get to Know Your Phone

The phone is shown here in the open position.

1.Earpiece speaker.

2.Main screen.

3.Left option button selects items that appear on the lower left of the display. At the main screen, you can select

Menu.

4.Navigation key scrolls through lists and text entry fields and accesses the following shortcuts from the main screen.

–Scroll left to launch Downloads.

–Scroll right to go to Messaging.

–Scroll up to launch My Account.

–Scroll down to go to Recent Calls.

5.Speakerphone key activates the speakerphone and answers incoming calls.

6.Send key starts or answers a call. Press once to display the recent calls list or twice to redial the last number dialed. Press and hold to activate voice commands.

7.Keypad for entering numbers, letters, or symbols.

8.* Shift key changes the text mode in text entry.

1

2

3							9
4							10
	5			OK
									11
6							12
	1. ,			2 ABC	3DEF
7		GHI		5 JKL	6MNO
		PQRS		8 TUV	9WXYZ			13
8		*SHIFT		0NEXT	#SPACE
							14

15

9.Right option button selects items that appear on the lower

right of the display. At the main screen, you can select Contacts.

10.OK key selects a menu item or option. At the main screen, you go to the main menu when you press the OK key.

11.Back key erases characters in text entry and returns you to the previous screen when navigating through menus.

12.End key turns the phone on and off, ends a call or browser session, and returns you to the main screen.

13.# Space key enters a space during text entry. Press and hold to activate or deactivate vibrate mode.

14.0 Next key cycles through word choices during text entry.

15.Microphone.

12	Phone Overview

The phone is shown here in the closed position. When the phone is closed, the keys are locked to prevent accidental key presses.

1. Jack for a hands-free headset (sold separately).

	2.	Camera lens.	1
	3.	Volume key raises or lowers ringtone volume.		2
			3	6
	4.	Camera key activates camera mode. Press and hold the
			4
		Camera key to activate camera mode.
				5

5.External screen displays time and phone status.

6.Jack for AC adapter (included) and Micro-USB cable

(sold separately).

7

7. Speakerphone speaker.

Warning: Inserting an accessory into the incorrect jack will damage the phone.

Attach the Lanyard

1.Hold the phone face down.

2.Find notch directly below the back cover. It is square. Using your thumbnail, lift the cover to remove.

3.Thread the lanyard

around the notch on the upper left side.

4. Replace the battery door by lining up the notches with the openings at the top and

on each side of the battery casing. 5. Snap the cover into place.

User Guide

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Screen Icons

These icons may appear on your phone’s screen.

The phone is operating in IS2000 (1X) digital mode.

The phone is in airplane mode.

The alarm clock is set.

The phone is set to auto answer.

The battery is fully charged. The more black bars, the greater the charge.

The phone is transferring data with

Bluetooth.

A headset or other hands free device is in operation.

A headset or other hands free device is transferring data.

Bluetooth wireless technology is invisible (Off).

Bluetooth wireless technology is visible (On).

A call is in progress.

The phone is in camera mode.

The battery will not charge.

Data service is available and active on your phone. Check with payLo by Virgin Mobile for availability.

Data service is available, but the phone is dormant.

14

(blinking) The phone is receiving high-speed data.

(blinking) The phone is sending high-speed data.

The phone is operating in IS95 digital mode.

Position location is set to payLo by Virgin Mobile and to emergency services.

The phone has a high speed data connection.

New message.

New photo and text message.

New photo and voice message.

New photo message.

New photo, voice and text message.

New text message.

New voice and text message.

New voice message.

The phone is not receiving a signal. You cannot make or receive calls.

The phone is roaming outside of its home service area.

The phone is in privacy mode or is accessing a secure Web site.

Phone Overview

The phone is receiving a signal. You can make and receive calls. Fewer bars indicate a weaker signal.

The phone is set to silence all mode.

The speaker phone is turned on.

A T-coil hearing aid is in operation.

A traffic channel is active.

The phone is in TTY device mode.

The phone is set to vibrate or to vibrate and then ring.

New Virgin alert.

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Main Menu

From the main screen, press the OK key or select Menu to access the main menu.

Idle State >	Level 1 >	Level 2
Menu	My Stuff	Access these options: Ringtones, Ringback Tones, Games,
		Graphics, Apps, Themes, and Help.
	My Account	Manage your payLo by Virgin Mobile account.
	Pictures	Access these options: Take a Picture, Send Pic Msg,
		Pictures, Info, and Help.
	Downloads	Download an application, ringtone, or graphic.
	Messaging	Access these options: Inbox, Send Text Msg, Send Pic Msg,
		Email + IM, Voicemail, Virgin Alerts, Sent, Outbox,
		Saved, Drafts, Msg Settings, Erase Msgs, Message Count,
		and Help.
	Contacts	Access these options: Find, Add New, Groups, Speed Dial
		List, Voice Dial List, My Number, and Help.
	Tools + Settings	Access these options: Tools and Settings.
	Connect	Launches the social networking application.
	Surf the Web	Browse the web.

16

Main Menu

Guide Conventions

In this guide, the following conventions are used when describing phone features.

Select means to press the Left option button, Right option button or OK key to select an item seen on the display. For example, “Select Menu” tells you to physically press the left option button to choose Menu from the display.

Press means to press a phone key. For example, “Press the Send key to make a phone call” tells you to physically press the Send key on your phone.

Scroll means to use the Navigation key to move through a list on the display. For example, “Scroll through your contacts list to choose a contact” means to physically press the Navigation key up or down to scroll through the list on the display.

> (greater than symbol) tells you to select an option from a menu or list. For example, “Menu > Settings” means to:

1.Press the left option button to select Menu.

2.Scroll to the Settings option.

3.Press the OK key to select Settings.

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2 Call Features

This section describes the basic features related to calls.

Power Phone Up

•To turn your phone on, press and hold the End key until the phone display lights up.

•To turn your phone off, press and hold the End key until the phone plays a short musical sound and turns off.

Make Phone Calls

Make sure you are in an area where a signal can be received. Look for the signal strength icon on the main screen. The more bars, the stronger the signal. If there are no bars, move to where the signal strength is better.

When the phone has been idle for a time, it cycles into power save mode. Press any key to return to normal operating mode.

There are several ways you can make a phone call.

Call Using a Number

1.Enter a phone number.

2.Press the Send key.

Call Using a Contact

1.From Find, highlight a contact.

2.Press the Send key.

Call Using Voice Commands

You can use voice commands to call a contact from your voice dial list or to dial a phone number. For more information, see “Voice Commands” on page 71.

Redial a Number

1.Press the Send key to open your call history.

2.Highlight a phone number or contact and press the Send key.

Note: To redial the last number called, received or missed, press the Send key twice.

Answer Phone Calls

When a call comes in, the phone rings, vibrates, or lights up. The phone number of the caller also appears if it is not restricted. If the number is stored in your contacts list, the contact’s name appears. There are several ways you can answer a phone call.

Answer Using Earpiece

Press the Send key.

Answer Using Speakerphone

Press the Speakerphone key.

End Phone Calls

Press the End key.

18	Power Phone Up

Activate Voice Dialing

1.Press and hold the Send key.

2.Follow the prompts.

For more information, see “Voice Commands” on page 71.

Volume Control

Adjust Volume during a Call

Press the Volume key up or down to adjust the earpiece volume during a call.

Use the Speakerphone

Your phone has a built-in speakerphone.

•To turn on the speakerphone, press the Speakerphone key. The speakerphone icon appears on the main screen when the speakerphone is on.

•To turn off the speakerphone, press the

Speakerphone key again.

Note: If you press the Speakerphone key during an incoming call, you will answer the call.

Silence an Incoming Call

•To silence the phone without answering the call, press the Back key or press the Volume key up or down.

•To silence the phone and answer the call, press the Back key or press the Volume key up or down and then press the Send key.

Use Speed Dialing

Speed dialing allows you to assign a oneor two-digit shortcut to a contact. Before you can use speed dialing you must save a phone number as a contact and assign a speed dial location to it. See “Assign Speed Dials to Contacts” on page 45.

To call a contact that has a speed dial location:

1.Enter the oneor two-digit speed dial location.

2.Press the Send key.

Emergency Services

Call Emergency Services

You can call an emergency code even if your phone is locked or your account is restricted. When you call, your phone enters emergency mode. This enables the emergency service exclusive access to your phone to call you back, if necessary. To make or receive regular calls after dialing the code, you must exit this mode.

To dial an emergency code:

1.Enter the 3-digit emergency code.

2.Press the Send key.

Note: Regardless of the 3-digit emergency code (911, 111, 999, 000, etc.), your phone operates as described above.

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Exit Emergency Services

When you have completed the emergency call:

1.Select Exit.

2.Select Exit again to confirm your choice.

Note: To determine who has access to your location, see “Set Location Information” on page 65.

20	Emergency Services

3 Text Entry

You can enter letters, numbers, and symbols in contacts, text messages, and your banner.

Text Entry Modes

The text entry screen has the following features:

1. The number of remaining characters you can type.

2. Text entry fields.

3. Current capitalization

setting. 4. Current text entry mode.

Note: The entry mode defaults depending on the task you are doing. For example, when entering a phone number, you are in a number mode. When entering a name for a contact, you are in a letter mode.

Enter Numbers with Number Keypad

From the text entry field, select Options > Numbers Only to enter a number when you press a key once.

The icon indicates you are in Numbers Only input mode. Press and hold the * Shift key to switch input modes.

Enter Letters with Number Keypad

From the text entry field, select Options > Normal Alpha to enter letters. You can enter text in the following ways:

•To enter a letter, press a key once for the first letter, twice for the second letter, and so on. If your phone is set to Spanish, accented letters are available. Wait for the cursor to move right and enter the next character. Press the # Space key to enter a space.

•To change case mode for a single letter, press that key until you see the letter case you want. To change the case mode, press the * Shift key.

•To enter a number, press and hold a number key until the number appears on the screen.

The icon indicates you are in Normal Alpha input mode. Press and hold the * Shift key to switch input modes.

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Rapid Entry with Number Keypad

From the text entry field, select Options > Rapid Entry to check words you are trying to spell against a dictionary of common words. You can enter text in the following ways:

•To enter words, press a key once. For example, to enter the word “Glow” press the 4 > 5 > 6 keys. If the word doesn’t match what you want, press 0 Next key to look at other word matches. When you see the word you want, scroll right.

•To change case mode, press the * Shift key.

•To enter a number, press and hold a number key until the number appears on the screen.

The icon indicates you are in Rapid Entry input mode. Press and hold the * Shift input key to switch input modes.

Enter Symbols with Number Keypad

While entering text in Normal Alpha mode, you can enter symbols by pressing the 1 key until you see the symbol you want. Using this method, you have access to the following symbols:

. @ ? ! - , & : ‘

To access the full set of symbols:

1.From the text entry field, select Options >

Add Symbols.

2.Scroll up or down to view the list of symbols.

3.Press the number key corresponding to the symbols to enter it.

22	Text Entry Modes

Text Entry Quick Reference

This table gives instructions for entering letters, numbers, and symbols.

To...	Do this...
Enter a letter	Use Normal Alpha mode and press a key until you
	see the letter your want.
Enter a number	Use Numbers Only mode and press a key.
Enter a symbol	Use Normal Alpha mode and press the 1 key until
	you see the symbol you want.
Enter a space	Press the # Space key.
Erase a character	Press the Back key.
Erase all characters	Press and hold the Back key.
Move the cursor right or left	Scroll left or right.
Move the cursor up or down	Scroll up or down.
Change input mode	Press and hold the * Shift key.
Change case mode	Press the * Shift key.
Capitalize any letter	In Normal Alpha mode, press the * Shift key.
	Choose uppercase.
Lowercase any letter	In Normal Alpha mode, press the * Shift key.
	Choose lowercase.
Initial caps	In Normal Alpha mode, press the * Shift key.
	Choose sentence case.
Select options on the bottom of the screen	Press the appropriate left or right option button.

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4 My Stuff

Use My Stuff to retrieve and playback media files and other downloads.

My Stuff Menu

Select My Stuff from the main menu to access the following functions:

Level 1 >	Level 2 >	Level 3
My Stuff	Ringtones	Access Get More Ringtones and view a list of your
		ringtones.
	Ringback Tones	Launch application to buy Ringback Tones for your account.
	Games	Access Get More Games and view a list of your games.
	Graphics	Access these options: Get More Graphics, Wallpapers,
		Screensavers, Pictures, and Caller IDs.
	Apps	Access Get More Apps and other preloaded and downloaded
		applications.
	Themes	View a list of color themes for your phone.
	Help	Access the user guide on your phone.

Ringtones

Ringtones stores your preloaded and downloaded ringtones. You can download ringtones to your phone from the payLo by Virgin Mobile Web site at www.virginmobileusa.com or directly from your phone using Downloads. Charges apply.

Download a Ringtone

Before downloading, make sure you have enough money in your cash balance; otherwise you can Top-Up your account.

1.From Ringtones, select Get More Ringtones and search for a ringtone.

2.Follow the prompts to purchase and download the selected ringtone.

24	My Stuff Menu

Assign a Ringtone

1.From Ringtones, highlight a ringtone.

2.Select Assign and choose how you want to assign the ringtone.

Note: Downloaded ringtones are listed in Ringtones and can be assigned to individual contacts or groups.

Ringback Tones

Select Ringback Tones to purchase ringback tones for your account. For more information, visit www.virginmobileusa.com.

Games

Games stores your preloaded and downloaded games. You can download games to your phone from the payLo by Virgin Mobile Web site at www.virginmobileusa.com or directly from your phone using Downloads. Charges apply.

Download a Game

Before downloading, make sure you have enough money in your cash balance; otherwise you can Top-Up your account.

1.From Games, select Get More Games and search for a game.

2.Follow the prompts to purchase and download the selected game.

Play a Game

1.From Games, highlight a game.

2.Select Play to launch the game.

Graphics

Graphics stores your preloaded and downloaded graphics. You can download wallpapers and screensavers to your phone from the payLo by Virgin Mobile Web site at www.virginmobileusa.com or directly from your phone using Downloads. Charges apply.

Download a Graphic

Before downloading, make sure you have enough money in your cash balance; otherwise you can Top-Up your account.

1.From Graphics, select Get More Graphics and search for a graphic.

2.Follow the prompts to purchase and download the selected graphic.

Assign a Graphic

1.From Graphics, browse Wallpapers, Screensavers, Pictures or other graphic folders.

2.From a file list, select a graphic.

3.Select Assign and choose how you want to assign the graphic.

User Guide

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