Kyocera S2400, TNT! User Guide

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TNT! User Guide

This manual is based on the production version of the Kyocera TNT! phone. Software changes may have occurred after this printing. Kyocera reserves the right to make changes in technical and product specifications without prior notice. The products and equipment described in this documentation are manufactured under license from QUALCOMM Incorporated under one or more of the following U.S. patents:

4,901,307 5,109,390 5,267,262 5,416,797 5,506,865 5,544,196 5,657,420 5,101,501 5,267,261 5,414,796 5,504,773 5,535,239 5,600,754 5,778,338 5,228,054 5,337,338 5,710,784 5,056,109 5,568,483 5,659,569 5,490,165 5,511,073

The Kyocera Wireless Corp. (“KWC”) products described in this manual may include copyrighted KWC and third party software stored in semiconductor memories or other media. Laws in the United States and other countries preserve for KWC and third party software providers certain exclusive rights for copyrighted software, such as the exclusive rights to distribute or reproduce the copyrighted software. Accordingly, any copyrighted software contained in the KWC products may not be modified, reverse engineered, distributed or reproduced in any manner not permitted by law.

Furthermore, the purchase of the KWC products shall not be deemed to grant—either directly or by implication, estoppel, or otherwise—any license under the copyrights, patents, or patent applications of KWC or any third party software provider, except for the normal, non-exclusive royalty-free license to use that arises by operation of law in the sale of a product.

Kyocera is a registered trademark of Kyocera Corporation. Brick Attack is a trademark of Kyocera Wireless Corp. QUALCOMM is a registered trademark of QUALCOMM Incorporated.

VIRGIN and the Virgin signature logo are registered trademarks of Virgin Enterprises Limited and are used under license.

Openwave is a trademark of Openwave Systems Incorporated. eZiText is a registered trademark of Zi Corporation.

All other trademarks are the property of their respective owners.

82-K8214-1EN, Rev. 001

FCC notice

This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation. To maintain compliance with FCC RF exposure guidelines, if you wear a handset on your body, use the Kyocera Wireless Corp. (KWC) supplied and approved accessory designed for this product. Using accessories that are not supplied or approved by KWC may violate FCC RF exposure guidelines. Other accessories used with this device for body-worn operations must not contain any metallic components and must provide at least 15mm separation distance including the antenna and the user’s body.

THIS MODEL PHONE MEETS TH E GOVERNMENT’S REQUIREMENTS FOR EXPOSURE TO RADIO WAVES.

Your wireless phone is a radio transmitter and receiver. It is designed and manufactured to not exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission of the U.S. Government.

These limits are part of comprehensive guidelines and establish permitted levels of RF energy for the general population. The guidelines are based on standards that were developed by independent scientific organizations through periodic and thorough evaluation of scientific studies. The standards include a substantial safety margin designed to assure the safety of all persons, regardless of age and health.

The exposure standard for wireless mobile phones employs a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC is 1.6 W/kg.*

Tests for SAR are conducted using standard operating positions specified by the FCC with the phone transmitting at its highest certified power level in all tested frequency bands.

Although the SAR is determined at the highest certified power level, the actual SAR level of the phone while operating can be well below the maximum value.

This is because the phone is designed to operate at multiple power levels so as to use only the power required to reach the network. In general, the closer you are to a wireless base station antenna, the lower the power output.

Before a phone model is available for sale to the public, it must be tested and certified by the FCC that it does not exceed the limit established by the government-adopted requirement for safe exposure. The tests are performed in positions and locations (e.g., at the ear and worn on the body) as required by the FCC for each model.

Body-worn measurements differ among phone models, depending upon availability of accessories and FCC requirements. While there may be differences between the SAR levels of various phones and at various positions, they all meet the government requirement for safe exposure.

The FCC has granted an Equipment Authorization for this model phone with all reported SAR levels evaluated as in compliance with the FCC RF emission guidelines. SAR information on this model phone is on file with the FCC and can be found under the Display Grant section

www.fcc.gov/oet/fccid after searching on the

FCC ID: OVF-K33BI01. Additional information on SAR can be found on the

Cellular Telecommunications and Internet Association (CTIA) web-site at

www.wow-com.com.

* In the United States and Canada, the SAR limit for mobile phones used by the public is 1.6 watts/kg (W/kg) averaged over one gram of tissue. The standard incorporates a substantial margin of safety to give additional protection for the public and to account for any variations in measurements.

Caution

The user is cautioned that changes or modifications not expressly approved by the party responsible for compliance could void the warranty and user’s authority to operate the equipment.

Optimizing your phone’s perf orm ance

Use the guidelines in this guide to learn how to optimize the performance and life of your phone and battery.

Air bags

If you have an air bag, DO NOT place installed or portable phone equipment or other objects over the air bag or in the air bag deployment area. If equipment is not properly installed, you and your passengers risk serious injury.

Medical device s

Pacemakers—Warning to pacemaker wearers:

Wireless phones, when in the ‘on’ position, have been shown to interfere with pacemakers. The phone should be kept at least six (6) inches away from the pacemaker to reduce risk.

User Guide iii

The Health Industry Manufacturers Association and the wireless technology research community recommend that you follow these guidelines to minimize the potential for interference.

• Always keep the phone at least six inches (15 centimeters) away from your pacemaker when the phone is turned on.

• Do not carry your phone near your heart.

• Use the ear opposite the pacemaker.

• If you have any reason to suspect that

interference is taking place, turn off your phone immediately.

Hearing aids—Some digital wireless phones may

interfere with hearing aids. In the event of such interference, you may want to consult Virgin Mobile or call the customer service line to discuss alternatives.

Other medical devices—If you use any other

personal medical device, consult the manufacturer of the device to determine if it is adequately shielded from external RF energy. Your physician may be able to help you obtain this information.

In health care facilities—Turn your phone off in

health care facilities when instructed. Hospitals and health care facilities may be using equipment that is sensitive to external RF energy.

Potentially unsafe areas

Posted facilities—Turn your phone off in any

facility when posted notices require you to do so.

Aircraft—FCC regulations prohibit using your

phone on a plane that is in the air. Turn your phone off before boarding aircraft.

Vehicles—RF signals may affect improperly

installed or inadequately shielded electronic systems in motor vehicles. Check with the manufacturer of the device to determine if it is adequately shielded from external RF energy. Your auto manufacturer may be able to help you obtain this information.

Blasting areas—Turn off your phone where

blasting is in progress. Observe restrictions, and follow any regulations or rules.

Potentially explosive atmospheres—Turn off your

phone when you are in any area with a potentially explosive atmosphere. Obey all signs and instructions. Sparks in such areas could cause an explosion or fire, resulting in bodily injury or death.Areas with a potentially explosive atmosphere are often, but not always, clearly marked.

They include:

• fueling areas such as gas stations

• below deck on boats

• transfer or storage facilities for fuel or chemicals

• vehicles using liquefied petroleum gas, such as

propane or butane

• areas where the air contains chemicals or particles such as grain, dust, or metal powders

• any other area where you would normally be advised to turn off your vehicle engine

Using phone with care

Use only in normal position (to ear). Avoid dropping, hitting, bending, or sitting on the phone.

Avoiding magnetic environments

Keep the phone away from magnets which can cause improper functioning of the phone.

Keeping phone dry

Keep the phone dry. Damage can result if the phone gets wet. Water damage is not covered under warranty.

Resetting the phone

If the screen seems frozen and the keypad does not respond to keypresses, reset the phone by completing the following steps:

1. Remove the battery door.

2. Remove and replace the battery.

If the problem persists, return the phone to the dealer for service.

Accessories

Use only Kyocera-approved accessories with Kyocera phones. Use of any unauthorized accessories may be dangerous and will invalidate the phone warranty if said accessories cause damage or a defect to the phone.

Radio Frequency (RF) energy

Your telephone is a radio transmitter and receiver. When it is on, it receives and sends out RF energy. Virgin Mobile’s network controls the power of the RF signal. This power level can range from 0.006 to

0.6 watts. In August 1996, the U.S. Federal Communications Commission (FCC) adopted RF exposure guidelines with safety levels for hand-held wireless phones. These guidelines are consistent with the safety standards previously set by both U.S. and international standards bodies in the following reports:

• ANSI C95.1 (American National Standards Institute, 1992)

• NCRP Report 86 (National Council on Radiation Protection and Measurements, 1986)

• ICNIRP (International Commission on NonIonizing Radiation Protection, 1996)

Your phone complies with the standards set by these reports and the FCC guidelines.

E911 mandates

Where service is available, this handset complies with the Phase I and Phase II E911 Mandates issued by the FCC.

Hearing Aid Compatibility (HAC) features

This Virgin Mobile phone has received a HAC performance rating (designated by the letter M followed by a number). The rating for this phone is identified on the outside of this phone’s original packaging. While there is no guarantee, digital wireless phones that receive a minimum of an M3 rating should provide acceptable performance with most hearing aids.

Hearing loss and hearing aids are highly individualized, however, so optimal performance cannot be guaranteed. Other factors, such as type of hearing aid device or degree of hearing loss, also can affect a phone’s performance for a particular user.

Hearing aids and wireless phones

A hearing aid uses a microphone to collect and convert sound waves to electrical signals. The hearing aid then amplifies and converts the electrical signals back to audible sounds for the hearing aid user to hear. Radio Frequency (RF) emissions generated by digital wireless phones often interfere with the operation of a hearing aid’s microphone, distorting the amplified audible sound. In addition, hearing aid microphones tend to collect ambient noise and amplify these sounds, interfering with the desired audio transmission.

ANSI standard

To diminish interference between wireless phones and hearing aids, the FCC requires wireless carriers to offer phones that meet the American National Standards Institute (ANSI) C63.19 standard for reduced RF emissions. Wireless phones that comply with the FCC’s hearing aidcompatibility (HAC) regulations must receive a minimum rating of “M3” for RF emissions under the ANSI C63.19 standard. The “M” rating refers to the phone’s RF emissions level for use with hearing aids operating in the microphone setting.

The higher the phone’s “M” rating, the more likely the phone is compatible with a hearing aid operating in the microphone setting. Hearing aids also have ratings similar to wireless phones. Most newer hearing aid models receive at least an M2 rating.

User Guide v

To determine the level of compatibility between your hearing aid and this Virgin Mobile HACcertified phone, combine the M rating of your hearing aid and the M rating of this phone. For example, if you pair an M3 hearing aid with an M4 phone, you will achieve a combined rating of 7.

• Any combined rating equal to or greater than 6 provides excellent performance.

• Any combined rating equal to 5 offers good performance.

• Any combined rating equal to 4 offers acceptable performance.

T-Ratings—Phones rated T3 or T4 meet FCC requirements and are likely to be more usable with a hearing device’s telecoil (“T Switch” or “Telephone Switch”) than unrated phones. T4 is the better/higher of the two ratings. (Note that not all hearing devices have telecoils in them.)

Hearing devices may also be measured for immunity to this type of interference. Your hearing device manufacturer or hearing health professional may help you choose the proper rating for your mobile phone. The more immune your hearing aid is, the less likely you are to experience interference noise from mobile phones.

Please visit www.virginmobileusa.com if you have any additional questions about hearing aid-compatibility.

Kyocera Wireless Corp.

www.kyocera-wireless.com

To purchase accessories, visit

www.kyocera-wireless.com/store or

www.virginmobileusa.com.

TABLE OF CONTENTS

1 Getting Started. . . . . . . . . . . . . . . . . . . . . .1

Phone battery. . . . . . . . . . . . . . . . . . . . . . . . . . . .1

Purchasing accessories . . . . . . . . . . . . . . . . . . . .3

Finding your phone’s serial number. . . . . . . . . . .3

Phone activation. . . . . . . . . . . . . . . . . . . . . . . . . .3

Phone overview . . . . . . . . . . . . . . . . . . . . . . . . . .4

Main menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Basic navigation. . . . . . . . . . . . . . . . . . . . . . . . . .8

Guide conventions . . . . . . . . . . . . . . . . . . . . . . . .8

2 Basic Functions . . . . . . . . . . . . . . . . . . . . .9

Powering up. . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Making phone calls . . . . . . . . . . . . . . . . . . . . . . .9

Answering phone calls . . . . . . . . . . . . . . . . . . . . .9

Ending phone calls. . . . . . . . . . . . . . . . . . . . . . .10

Verifying your phone number. . . . . . . . . . . . . . .10

Activating voice dialing. . . . . . . . . . . . . . . . . . . .10

3 Call Features . . . . . . . . . . . . . . . . . . . . . . 11

Volume control . . . . . . . . . . . . . . . . . . . . . . . . .11

Hold call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Speed dialing . . . . . . . . . . . . . . . . . . . . . . . . . . .11

1-Touch dialing . . . . . . . . . . . . . . . . . . . . . . . . .11

Voicemail. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Emergency services . . . . . . . . . . . . . . . . . . . . . .12

Airplane mode . . . . . . . . . . . . . . . . . . . . . . . . . .12

4 Text Entry . . . . . . . . . . . . . . . . . . . . . . . . . 13

Text entry modes . . . . . . . . . . . . . . . . . . . . . . . .13

Text entry quick reference . . . . . . . . . . . . . . . . .15

5 Recent Calls . . . . . . . . . . . . . . . . . . . . . . . 16

Call lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

View call timers . . . . . . . . . . . . . . . . . . . . . . . . .16

6 Messaging . . . . . . . . . . . . . . . . . . . . . . . . 17

Text messages . . . . . . . . . . . . . . . . . . . . . . . . . .17

Erase messages . . . . . . . . . . . . . . . . . . . . . . . . .18

Working with messages . . . . . . . . . . . . . . . . . . . 19

Message settings . . . . . . . . . . . . . . . . . . . . . . . .20

7 Contacts . . . . . . . . . . . . . . . . . . . . . . . . . .22

Viewing Contacts list . . . . . . . . . . . . . . . . . . . . .22

Adding contacts . . . . . . . . . . . . . . . . . . . . . . . . .22

Working with contacts . . . . . . . . . . . . . . . . . . . .23

Contact groups. . . . . . . . . . . . . . . . . . . . . . . . . . 25

Searching contacts. . . . . . . . . . . . . . . . . . . . . . .26

8 VirginXL . . . . . . . . . . . . . . . . . . . . . . . . . .27

Accessing VirginXL. . . . . . . . . . . . . . . . . . . . . . .27

Navigating VirginXL . . . . . . . . . . . . . . . . . . . . . . 27

Ending a VirginXL session . . . . . . . . . . . . . . . . . 27

9 My Account. . . . . . . . . . . . . . . . . . . . . . . .28

Checking your account balance. . . . . . . . . . . . .28

Top-Up your account. . . . . . . . . . . . . . . . . . . . .28

For more information . . . . . . . . . . . . . . . . . . . .29

10 My stuff. . . . . . . . . . . . . . . . . . . . . . . . . . .30

My ringtones . . . . . . . . . . . . . . . . . . . . . . . . . . .30

My graphics . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

11 Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Voice memo. . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Alarm clock. . . . . . . . . . . . . . . . . . . . . . . . . . . .33

Tip calculator . . . . . . . . . . . . . . . . . . . . . . . . . .34

Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

World clock. . . . . . . . . . . . . . . . . . . . . . . . . . . .34

Timer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Stopwatch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Memopad . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

Phone User Guide vii

12 Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Menu options . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Sounds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Convenience . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Call options. . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Messaging. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Phone information . . . . . . . . . . . . . . . . . . . . . . 46

13 Voice Commands. . . . . . . . . . . . . . . . . . . 47

Voice dial list . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Voice commands. . . . . . . . . . . . . . . . . . . . . . . . 47

14 Getting Help . . . . . . . . . . . . . . . . . . . . . . . 49

Customer Support. . . . . . . . . . . . . . . . . . . . . . . 49

Qualified service . . . . . . . . . . . . . . . . . . . . . . . . 49

Phone accessories. . . . . . . . . . . . . . . . . . . . . . . 49

Product evaluation . . . . . . . . . . . . . . . . . . . . . . 49

15 Consumer Limited Warranty. . . . . . . . . . 50

Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

viii

1GETTING STARTED

Phone battery

Installing the battery

To install the battery:

1. With the back of the

phone facing you, locate the notch near the bottom of the phone.

2. With your thumbnail in

the notch, lift up on the back cover to remove it.

3. Place the battery in the

phone casing with the metal contacts toward the top of the phone.

4. Replace the back

cover and press to snap it into place.

Note: Before removing the battery, make sure the phone is turned off.

Charging the battery

You must have at least a partial charge in the battery to make or receive calls.

To charge the battery:

1. Connect the AC adapter to the jack on the side of the phone.

2. Plug the adapter into a wall outlet.

The battery icon on the right side of the external screen shows whether the phone is:

• Charging (animated icon)

• Partially charged

• Fully charged

Warning: The battery does not charge if you are

in a call while it is connected to an AC adapter.

Recharging the battery

You can safely recharge the battery at any time, even if it has a partial charge.

User Guide 1

Battery care

General safety guidelines

• Do not disassemble or open the battery.

• Do not crush, bend, deform, puncture, or

shred the battery.

• Do not attempt to insert foreign objects into the battery.

• Do not immerse the battery or expose it to water or other liquids. Even if a battery appears to dry out and operate normally, internal parts can slowly corrode and pose a safety hazard.

• Always keep the battery between 15°C and 25°C (59°F and 77°F). Do not expose the battery to extremes of temperature, fire, or other hazards such as a cooking surface, iron, or radiator.

• Never use a damaged battery.

• Only use the battery for its intended phone.

• Only use the battery with a qualified charger.

Use of an unqualified battery charger may present a risk of fire, explosion, leakage, or other hazard. If you are unsure about whether a charger is qualified, contact customer support.

• Do not short-circuit the battery or allow metallic conductive objects—such as keys, coins, or jewelry—to contact the battery’s terminals.

• Replace the battery only with another qualified battery. Use of an unqualified battery may present a risk of fire, explosion, leakage, or other hazard. If you are unsure about whether a replacement battery is compatible, contact customer support.

• Promptly dispose of used batteries in accordance with local regulations and recycle if possible. Do not dispose as household waste.

• Supervise all battery usage by children.

• Avoid dropping the phone or battery. If the

phone or battery is dropped, especially on a hard surface, an internal short-circuit can occur and pose a safety hazard. If you suspect battery damage, take it to a service center for inspection.

• Improper battery use may result in fire, explosion, or other hazard.

Common causes of battery drain

• Playing games or using the Web.

• Keeping backlighting on.

• Operating in digital mode when far away from

a base station or cell site.

• Using data cables or accessories.

• Operating when no service is available, or

service is available intermittently.

• High earpiece and ringtone volume settings.

• Repeating sound, vibration, or lighted alerts.

2 Phone battery

Purchasing accessories

To purchase accessories for your new phone, such as a hands-free headset, carrying case, or car power adapter, please visit www.virginmobileusa.com.

Finding your phone’s serial number

To activate your Virgin Mobile account, you need your phone's serial number. With your phone turned on, select

Phone info > My Phone Number to find your

phone’s serial number. You can also dial ##6343# from the main screen to display your phone’s serial number.

Menu > Settings >

Phone activation

Step 1: Activating your Virgin Mobile account

Before you can start talking, messaging, or downloading, you need to activate service with Virgin Mobile. To activate your Virgin Mobile account:

• Go to www.virginmobileusa.com and click on Activate.

• Call Virgin Mobile At Your Service at 1-888-322-1122.

Step 2: Programming your phone

Once your account is activated, you’ll need to program your Virgin Mobile phone number into your phone. When you are ready, follow these steps to program your phone:

1. Turn on your phone.

2. Dial ##VIRGIN# (that's #-#-8-4-7-4-4-6-#).

3. You are now in the Programming menu.

Select “Activate Phone” and press “OK”.

4. Your screen will say, “Do you want to activate your phone now?” Select “Yes”.

5. Your phone will connect to the network, and then the screen will say “Hi. Press Start to continue the activation process”. Scroll down to “Start” and hit “OK”.

6. Your phone will say “We’re getting your phone number for you,” then your phone will display your new Virgin Mobile phone number. Write it down.

7. Scroll down to “Finish” and hit “OK” to complete the activation process. Your phone will turn off and back on by itself.

It might take a couple of hours for VIrgin Mobile to set you up on their network. You'll receive a text message from Virgin Mobile to let you know when you can start making calls. Also, it may take up to 4 hours for Top-Up features to come online.

VirginXL, Voicemail, and

User Guide 3

Phone overview

Getting to know your phone

The following illustration shows the phone in open position.

1. Earpiece speaker.

2. Main screen.

3. Navigation key scrolls through lists and text entry fields

and accesses shortcuts from the main screen.

4. Left option button selects items that appear on the lower left of the display, or accesses the

Speakerphone key activates the speakerphone and

answers incoming calls.

Send key starts or answers a call. Press once to display the

All calls list and twice to redial the last number dialed. Press and hold to activate voice command.

7. Keypad for entering numbers, letters, or symbols.

Shift * key changes the text mode in text entry. Press and

hold to activate or deactivate Silent (no vibration) mode.

OK key selects a menu item or option.

10. Right option button selects items that appear on the lower

right of the display, or accesses the main screen.

11.

Back key returns you to the previous screen and erases

characters in text entry.

12.

End key turns the phone on and off, ends a call or browser

session, and returns you to the main screen.

13.

Space # key enters a space during text entry. Press and hold to activate or deactivate Vibe mode.

14. 0 Next key cycles through word choices during text entry.

15. Microphone.

Menu at the main screen.

Contacts menu at the

4 Phone overview

The following illustration shows the phone in closed position. With the phone closed, the keys are locked to prevent accidental key presses.

1. Jack for hands-free headset only (sold separately).

Volume key to raise or lower speaker volume.

3. External screen displays time, caller ID, signal, and

battery strength.

4. Jack for AC adapter (included) and data cable (sold separately). Warning: Inserting an accessory into the incorrect jack may

damage the phone.

5. External speaker.

Common keys

The following list the frequently-pressed keys. Throughout this user guide, these keys are referred as follows:

Navigation key

OK key

Left option button

Right option button

Send key (also referred to as the Talk key)

End key (also referred to as the Power key)

Back key

Speakerphone key

User Guide 5

Screen icons

These icons may appear on your phone’s screen:

The phone is operating in IS95 digital mode.

The phone is operating in 1X digital mode.

The phone is receiving a signal. You can make and receive calls. Fewer bars indicate a weaker signal.

A call is in progress.

The phone has a standard speed data connection.

The phone is not receiving a signal. You cannot make or receive calls.

Content is DRM protected.

Data service is available and active on your phone. Check with your service provider for availability.

(blinking) The phone is sending high-speed data.

(blinking) The phone is receiving high-speed data.

Data service is available, but the phone is dormant.

The phone is roaming outside of its home service area.

New text message.

New voice message.

New voice and text message.

The phone is set to light up instead of ring.

The phone is set to vibrate or to vibrate and then ring.

The speakerphone is on.

Position location is set to your service provider and to emergency services.

Position location is set to emergency services only.

The phone is set to auto answer.

The phone is in privacy mode, accessing a secure Web site or with files locked.

The alarm clock is set.

The battery is fully charged. The more bars you see, the greater charge you have left.

The phone is in Airplane Mode and cannot place or receive calls.

6 Phone overview

Main menu

The contents of the main menu are as follows:

My Stuff

My ringtones My graphics My games My themes

My Account

Accesses your Virgin Moble account

Settings

Display Sounds Convenience Call options Security Messaging Network Accessories Phone info

Contacts

Find name Add new Groups Speed dial list Voice dial list My phone #

VirginXL

Accesses VirginXL

Messaging

Send text msg Inbox Virgin Alerts Voicemail Sent Outbox Saved Drafts Msg settings Message Groups Erase msgs

Tools

Voice memo Calendar Alarm clock Tip calculator Calculator World Clock Tim er Stopwatch Memopad

Recent Calls

Missed calls Received calls Outgoing calls All calls Call timers

Surf the Web

Launches the web browser

User Guide 7

Basic navigation

Use these keys to access the basic functions on your phone:

•

Left option button: Select items that appear

on the lower left of the display. At the main screen, you can select

• Right option button: Select items that appear

on the lower right of the display. At the main screen, you can select

• Navigation key: Scroll through menus and

options. You can access the following shortcuts from the main screen.

– Press left to launch VirginXL. – Press right to access – Press up to access – Press down to view

OK key: Select a menu item.

•

• Back key: Return to the previous menu level.

• End/Power key: Return to the main screen.

Menu.

Contacts.

Send text msg.

My Account.

Recent calls.

Guide conventions

In this guide the following conventions are used when describing phone features.

Select means to press the left or right option

button, or the display. For example, “select press the left option button at the main screen to access the main menu.

Press means to press a phone key. For example,

“press the you to press the

Scroll means to press the Navigation key to move

though a list on the display. For example, “scroll through your contacts list to choose a contact” means to press the scroll through the list on the display.

The greater than symbol “>” tells you to select an option from a menu or list. For example,

Settings means to:

1. Press the left option button at the main

2. Scroll to the Settings option.

3. Press the OK key to select Settings.

OK key to select an item on the

Send key to make a phone call” tells

Send key on your phone.

screen to select

Menu” tells you to

Navigation key up or down to

Menu.

Menu >

8 Basic navigation

2BASIC FUNCTIONS

This section explains basic functionality of your phone. For more detailed explanations of your phone’s features, refer to the later chapters.

Powering up

To turn on your phone, press the End key and wait until the phone display lights up.

To turn off your phone, press and hold the key until the phone turns off.

End

Making phone calls

Make sure you are in an area where a signal can be received. Look for the signal strength icon on the main screen. The more bars you see in this symbol, the stronger the signal. If there are no bars, move to where the signal strength is better.

When the phone has been idle for a while with no signal, it changes to power save mode. When you see “Power Save” on your phone’s screen, press any key to return to normal operating mode.

You can make a phone call in one of the following ways.

Call using numbers

At the main screen:

1. Enter a phone number.

2. Press the Send key.

Call using contacts

At the main screen:

1. Select Contacts to open your Contacts list.

2. Highlight a contact and press the Send key.

Call using voice commands

You can use voice commands to call a contact from your voice dial list or to dial a phone number. For more information, see “Voice Commands” on page 47.

Redial a number

At the main screen:

1. Press the Send key once to open your call history.

2. Highlight a phone number or contact and press the

Send key.

Tip: To redial the last number called, received or

missed, press the

Send key twice.

Answering phone calls

When a call comes in, the phone rings, vibrates, or lights up. The phone number of the caller also appears if it is not restricted. If the number is stored in your Contacts list, the contact’s name appears.

There are several ways you can answer a phone call:

User Guide 9

Answer using earpiece

Press the Send key or any key with Any Key Answer enabled. For more information, see “Any key answer” on page 43.

Answer using speakerphone

Press the Speakerphone key.

Answer using flip

You can set the phone to answer immediately when you open the flip. This feature does not apply to incoming data or fax calls. For more information, see “Open to answer” on page 43.

Ending phone calls

To end a phone call, press the End key or close the flip.

Verifying your phone number

To verify your phone number, select Menu >

Settings > Phone Info > My phone number.

Activating voice dialing

At the main screen:

1. Press and hold the Send key.

2. Follow the prompts.

For more information, see “Voice Commands” on page 47.

10 Ending phone calls

3CALL FEATURES

This chapter describes call features such as volume, holding calls, speed dialing, and other features.

Volume control

You have several ways to control the volume of your phone.

Adjust volume during a call

To adjust the earpiece volume during a call, press the

Volume key up or down.

Use the speakerphone

Your phone has a built-in speakerphone. To turn on the speakerphone, press the key. The speakerphone icon appears on the main screen when the speakerphone is on. To turn off the speakerphone, press the key again.

Note: If you press the an incoming call, you will answer the call.

Speakerphone

Speakerphone key during

Silence an incoming call

To silence the phone without answering the call press the voicemail. To silence the phone and answer the call, press the

Volume key. The call will go to

Volume key and then press the Send key.

Hold call

Use this feature to place incoming calls on hold until you are ready to answer them. See “Hold call” on page 40.

User Guide 11

Speed dialing

Use the Speed Dial feature to assign a one- or two-digit shortcut to a contact. Before you can use speed dialing, you must save a phone number as a contact and assign a speed dial location to it. See “Contact number” on page 23. To call a contact that has a speed dial location.

1. Enter the one- or two-digit speed dial location.

2. Press the

Send key.

1-Touch dialing

This feature is the fastest way to speed dial a contact that has a speed dial location. See “1-Touch dialing” on page 41.

Voicemail

Configure your voicemail

Before your phone can receive voicemail messages, you must set up a password and record a personal greeting with your service provider. When you have set up your voicemail, all unanswered calls to your phone are automatically transferred to voicemail, even if your phone is in use or turned off.

1. Press and hold the

2. Follow the system prompts to create a

password and record a greeting.

1 key.

Send a call to voicemail

To immediately send a call to voicemail without answering it, select

Note: Make certain that Open to answer is Disabled, or else opening the flip will answer the call. See “Open to answer” on page 43.

Ignore.

Check voicemail

When a voice message is received, your screen displays a notification along with a voicemail message icon at the top of your screen. The symbol flashes if the message is urgent. If you see a notification:

1. Select

2. Follow the system prompts to retrieve

Note: To clear the screen without checking

messages, select If you see only the voicemail message icon:

1. Press and hold the 1 key to call your

2. Follow the system prompts to retrieve

Voicemail to call your

voicemail number.

the message.

Dismiss.

voicemail number.

the message.

Emergency services

Call emergency service

You can call an emergency code, even if your phone is locked or your account is restricted. When you call, your phone enters Emergency mode. This enables the emergency service exclusive access to your phone to call you back, if necessary. To make or receive regular calls after dialing the code, you must exit this mode.

To dial an emergency code:

1. Enter your 3-digit emergency code.

2. Press the

Note: Regardless of your 3-digit emergency code

(911, 111, 999, 000, etc.), your phone operates as described.

Send key.

Exit emergency services

When you have completed the emergency call:

1. Select Exit.

2. Select

Note: To determine who has access to your

location, see “Location” on page 44.

Exit again to confirm your choice.

Airplane mode

While in an airplane, you can set your phone to Airplane mode where your phone does not emit RF signals. See “Airplane mode” on page 39.

12 Emergency services

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