Index .........................................................................................................................................94
TOC vi
Get Started
This section gives you all the information you need to set up your phone and use your service
the first time.
Your Phone at a Glance
Set Up Your Phone
Set Up Voicemail
Customer Support
Your Phone at a Glance
The following illustration outlines your phone’s primary external features.
Get Started 1
Set Up Your Phone
You must first install and charge the battery to begin setting up your phone.
1. Install the battery.
Hook your fingernail into the slot at the bottom of the battery cover and lift the cover
off gently (Figure ).
Insert the battery, contacts end first, and gently press into place (Figure ).
Get Started 2
Replace the cover, making sure all the locking tabs of the cover are seated with no
gaps (Figure ).
2. Charge your battery.
Plug the USB connector into the charger/accessory jack on the lower left side of your
phone.
Plug the AC adapter into an electrical outlet.
Note: Your phone’s battery should have enough charge for your phone to turn on and find a
signal, set up your voicemail, and make a call. You should fully charge your battery as
soon as possible.
3. Press to turn the phone on.
Set Up Voicemail
Your phone automatically transfers all unanswered calls to your voicemail, even if your phone is
in use or turned off. You should set up your voicemail and personal greeting as soon as your
phone is activated. Always use a password to protect against unauthorized access.
1. From standby mode, press and hold to dial your voicemail number.
2. Follow the system prompts to:
Create your password.
Record your name announcement.
Record your greeting.
Note: Voicemail Password – It is strongly recommended that you create a password when
setting up your voicemail to protect against unauthorized access. Without a password,
anyone who has access to your phone is able to access your voicemail messages.
Get Started 3
For more information about using your voicemail, see Voicemail.
Customer Support
Please contact Public Mobile through one of the options below:
● Use our Support page on PublicMobile.ca which has answers to a range of questions.
● Contact us by email at support@publicmobile.ca. We’ll get back to you within 72 hours.
● Dial *611 from your Public Mobile phone.
● Call Customer Service at 1-855-4PUBLIC (1-855-478-2542).
For questions about the phone features, refer to the materials provided with your phone, or visit
http://www.publicmobile.ca/.
Get Started 4
Phone Basics
Your phone is packed with features that simplify your life and expand your ability to stay
connected to the people and information that are important to you. The topics in this section will
introduce the basic functions and features of your phone.
Your Phone’s Layout
Turn Your Phone On and Off
Battery and Charger
View the Display Screen
Navigate Through the Menus
Enter Text
Phone Basics 5
Your Phone’s Layout
The illustrations and descriptions below outline your phone’s basic layout.
Phone Basics 6
Key Functions
●
Earpiece
●Main Screen displays all the information needed to operate your phone, such as the call
status, the Contacts list, the date and time, and the signal and battery strength.
●OK Key () lets you access the phone’s menus and select the highlighted choice
when navigating through a menu.
●Camera Key () lets you access the Photos menu. Press and hold to activate the
camera mode and take pictures.
●Talk Key () allows you to place or receive calls, answer Call Waiting, use 3-Way
Calling, or activate Automatic Speech Recognition (ASR).
● Speaker Key () lets you place or receive calls in speakerphone mode, turn the
speakerphone on and off during a call, or activate Automatic Speech Recognition (ASR).
● Microphone allows other callers to hear you clearly when you are speaking to them.
● Softkeys () let you select softkey actions or menu items corresponding to the
bottom left and right lines on the screen.
lets you hear the caller and automated prompts.
●Navigation Keyscrolls through the phone’s menu options and acts as a shortcut key in
standby mode. These keys can be reassigned to create customized shortcuts. See
Navigation Key Shortcuts.
●Back Key () deletes characters from the display in text input mode. When in a menu,
pressing it returns you to the previous menu. This key also allows you to return to the
previous screen in a data session.
●End/Power Key () lets you turn the phone on or off, end a call, or cancel your
input and return to standby mode.
● Keypad lets you enter numbers, letters, and characters, and perform functions.
● Volume Button allows you to adjust the ringer volume in standby mode or the voice
volume during a call.
●Outer Screenlets you monitor the phone’s status and see who is calling without
opening the phone.
●Charger/Accessory Jack allows you to connect a compatible charging cable or USB
data cable (not included).
●Camera Lens, as part of the built-in camera, lets you take pictures.
Phone Basics 7
● Speaker lets you hear the different ringers and sounds. The speaker also lets you hear
the caller‘s voice in speakerphone mode.
● Headset Jack allows you to plug in an optional headset for convenient, hands-free
conversations.
●Internal Antennas facilitate reception and transmission. To maximize performance, do
not obstruct while using the phone.
● Battery Cover Slot lets you open the battery cover to replace the battery.
CAUTION! Inserting an accessory into the incorrect jack may damage the phone.
Turn Your Phone On and Off
The instructions below explain how to turn your phone on and off.
Turn Your Phone On
► Open the phone and press .
Turn Your Phone Off
► Open the phone and press and hold for two seconds until you see the powering-
down animation on the main screen.
Battery and Charger
Warning:Use only Kyocera-approved batteries and chargers with your phone. The failure
to use a Kyocera-approved battery and charger may increase the risk that your
phone will overheat, catch fire, or explode, resulting in serious bodily injury,
death, or property damage.
Battery Capacity
Your phone is equipped with a Lithium Ion (Li-Ion) battery. It allows you to recharge your battery
before it is fully drained.
For a quick check of your battery level, glance at the battery charge indicator located in the
upper left side of your phone’s display screen. When there are approximately five minutes of
talk time left, the battery icon () turns red and the phone sounds a warning tone.
After an additional five minutes or so, the phone sounds a warning tone three times and then
turns off.
Note: Long backlight settings, searching for service, vibrate mode, browser use, and other
variables may reduce the battery’s talk and standby times.
Phone Basics 8
Service Icon
Description
Signal Strength - Your phone’s current signal strength. (More bars
= stronger signal.)
No Service - Your phone cannot find a usable signal.
Roaming - Your phone is “roaming” off the Public Mobile network.
Data Service Available - Data service is available. When active,
the icon is animated.
Data Service Dormant - Data service is currently dormant.
Data Service Unavailable - Data service is currently unavailable.
Not activated - Your phone is not activated.
Status Icon
Description
Missed Call - You have one or more missed voice calls.
Battery - Your phone’s current battery charge level. (The icon to the
left shows the battery is fully charged.) The icon is animated while
the battery is charging.
Tip:Watch your phone’s battery level indicator and charge the battery before it runs out of
power.
Install the Battery
► See Set Up Your Phone.
Remove the Battery
1. Make sure the power is off so that you don’t lose any stored numbers or messages.
2. Hook your fingernail into the slot at the bottom of the battery cover and lift the cover off
gently.
3. Remove the battery from the phone and replace the cover.
Warning: Do not handle a damaged or leaking Li-Ion battery as you can be burned.
View the Display Screen
The status bar at the top of your phone’s display screen provides information about your
phone’s status and options. The following tables identify the symbols you’ll see on your phone’s
display screen.
Phone Basics 9
Location On - Your phone’s location feature is on and available for
location-based services such as GPS Navigation.
Location Off - Your phone’s location feature is off. Your location is
available only for 911.
Silence All - Your phone’s sound is turned off.
Vibrate All - Your phone’s sound is turned off but vibrate is turned
on.
Ringer Off - Your phone’s ringer is turned off.
1 Beep - A beep sounds when you receive an incoming call, a
message, etc.
1 Beep & Vibrate - 1 Beep and vibrate are set.
Ringer & Vibrate - The volume level is set to between 1 and 8 and
vibrate is turned on.
Messages and
Alert Icon
Description
New SMS Messages - You have one or more new SMS messages
waiting.
New MMS Messages - You have one or more new MMS messages
waiting.
New Voicemail - You have one or more new voicemail messages
waiting.
Multiple Alerts - You have different kinds of alerts waiting.
Bluetooth Icon
Description
Visible - Your phone is discoverable by (visible to) other Bluetooth
devices.
Connected - Your phone is connected to a Bluetooth device.
Enabled - Your phone’s Bluetooth feature is enabled.
Other Icon
Description
TTY - Your phone is connected to a TTY device.
Alarm - An alarm or countdown is set.
Note: The above icons will blink while your phone is communicating with a Bluetooth device.
Phone Basics 10
Calendar - You have event notifications.
HAC Enabled - Your phone’s HAC (hearing aid compatibility)
setting is enabled.
Airplane Mode - Your phone is in Airplane mode.
Navigate Through the Menus
The navigation key on your phone lets you scroll through onscreen items. To navigate through a
menu, press the navigation key up or down.
Many menus feature a scroll bar on the right to help you keep track of your position in the menu.
Select Menu Items
As you navigate through the menu, menu options are highlighted. Select any option by
highlighting it and pressing . If the option is numbered, you can select it by pressing the
corresponding number on the phone’s keypad.
For example, to switch to French Menus:
1. Press to access the main menu.
2. Select Settings by highlighting it and pressing .
3. Select Others by highlighting it and pressing .
4. Select Language by highlighting it and pressing .
5. Select Français by highlighting it and pressing .
For the purposes of this guide, the above steps condense into:
► Press > Settings > Others > Language > Français.
Back Up Within a Menu
To go to the previous menu:
► Press .
To return to standby mode:
► Press .
Phone Basics 11
Enter Text
You can type on your phone using various input modes.
Select a Text Input Mode
T9 Text Input
Abc Mode
Set Text Entry Options
Select a Text Input Mode
Your phone provides convenient ways to enter letters, numbers, and symbols whenever you are
prompted to enter text.
1. From a screen where you can enter text, press OPTIONS (right softkey) to change the
text mode. (If you are in the message entry screen, press OPTIONS [right softkey] >
Text Mode.)
2. Select one of the following options:
Abc to enter characters by using the alphabet mode. See Abc Mode.
T9Word to enter text using a predictive text system that reduces the number of key
presses required while entering a word.
123 to enter numeric characters.
Symbols to enter symbols.
Smileys to enter smile icons.
Emoticonsto enter “emoticons.” (This is available, for example, when composing a
message or when editing a Schedule or To Do description in Calendar.)
Paste List to paste copied or cut text (if applicable).
Web Shortcuts to enter Web shortcuts (for example, www., http://, or .com).
Text Options to display the text entry options menu (if applicable). See Set Text
Entry Options.
Tip: When entering text, press to change the capitalization style as Abc > ABC > abc
(ABC mode), or as T9Word > T9WORD > T9word (T9Word mode). The selected style
is displayed in the bottom-right corner of the screen, above the right softkey label (if
applicable).
Phone Basics 12
T9 Text Input
T9 Text Input lets you enter text by pressing keys just once per letter. To select the T9 Word
mode when entering text, see Select a Text Input Mode.
T9 Text Input uses an intuitive word database to analyze the letters you enter and create a
suitable word. (The word may change as you type.)
1. Select the T9Word text input mode.
2. Press the corresponding keys once per letter to enter a word. (For example, to enter the
word “Bill,” press .) (If you make a mistake, press to
erase a single character. Press and hold to erase an entire word.)
If the word you want is not displayed after you have entered all the letters, press the navigation
key to scroll through additional word selections. To accept a word and insert a space, press
.
Add a Word to the T9 Database
If a word you want to enter is not displayed in a T9 word choice list when you are using T9 Input,
add it to the database.
1. While you are in T9Word mode, enter a letter. (A word choice list opens.)
2. Scroll down the list and select <Add Word>.
3. Enter a word and press SAVE (left softkey). The word will appear as an option the next
time you scroll through options during T9 Text Input.
For more information about T9 Text Input, visit the Nuance website at nuance.com/t9/xt9/.
Abc Mode
In Abc mode, also known as multi-tap entry, you press keys one, two, three, or four times to
enter the letters you see on the keypad.
By default, the first letter of a sentence is capitalized and the following letters are lowercased.
To switch between lowercase and uppercase, press the key. After a character is entered,
the cursor automatically advances to the next space after two seconds or when you enter a
character on a different key.
1. Select the Abc text input mode. See Select a Text Input Mode.
2. Press the corresponding key repeatedly until the correct letter appears. For example, to
enter “Abc,” press once for “a,” twice for “b,” and three times for “c.”
Phone Basics 13
Set Text Entry Options
The text entry options menu allows you to specify a suitable feature during the text entry
process. Note that some of the options are applicable to T9Word mode only.
1. When entering text, press OPTIONS (right softkey) > Text Options.
– or –
From standby mode, press > Settings > Text Entry.
2. Highlight an option and press .
Word Complete to suggest possible words based on letters you have entered.
Next Word Complete to automatically display the word that may follow the current
text input.
Phrase Complete to set the phone to predict possible phrases after one word with a
space is entered.
Word Scan to allow the predictive text input system to recognize words by searching
Contacts.
Word Choice List to select whether to display the word choice list.
Input Language to select the language to enter (English or French).
My Words to edit or delete custom words you have added to the predictive text
database.
Add Word to store words that you frequently use.
Select Text to select text for copying, cutting or adding (if applicable).
Delete All to delete all text (if applicable).
Help to view the T9 instructions.
Phone Basics 14
Phone Calls & Settings
With the network and your phone’s calling feature, you can enjoy clear calling across the
country. This section explains the features related to phone calls.
Make Phone Calls
Receive Phone Calls
End Phone Calls
Voicemail
Phone Call Options
Call Setup Options
Roaming
Make Phone Calls
There are several convenient ways to place calls from your phone.
Call Using the Phone Keypad
Call From Recent Calls
Call From Contacts
Call Using the Plus (+) Code
Call Using a Speed Dial Number
Call Using Abbreviated Dialing Features
Call a Phone Number With Pauses
Call a Phone Number in a Message
Call Emergency Numbers
Call Using the Phone Keypad
The most “traditional” way to place a call is by using the phone’s keypad.
1. Enter a phone number from standby mode. (If you make a mistake while dialing, press
to erase the numbers.)
2. Press or .
Phone Calls & Settings 15
3. Press when you are finished.
Call From Recent Calls
Place a call to the numbers in your recent calls.
1. From standby mode, press RECENT CALLS (left softkey).
– or –
Press > Recent Calls.
2. Highlight an entry and press .
Tip: To redial your last outgoing call, press twice.
Note: You cannot make calls from Recent Calls to entries identified as Unknown, Number
Restricted, or Number not Available.
Call From Contacts
Place a call to the numbers stored in your Contacts.
1. From standby mode, press CONTACTS (right softkey).
2. Highlight the entry you want to call.
3. Press to dial the entry’s default phone number.
– or –
To dial another number from the same entry, press to select the entry, highlight a
number, and then press .
Call Using the Plus (+) Code
When placing international calls, use Plus Code Dialing to automatically enter the international
access code for your location (for example, 011 for international calls made from Canada).
1. Press and hold to display “+” on your phone screen.
2. Enter the country code and phone number, and then press . (The phone
automatically prepends the access code for international dialing, followed by the country
code and phone number.)
Call Using a Speed Dial Number
You can store up to 98 numbers in your phone’s speed dial memory to make contacting friends
and family easier.
Phone Calls & Settings 16
You must have already assigned a speed dial number to an existing phone number. See Assign
Speed Dial Numbers.
To use speed dial for locations 2-9:
► From standby mode, press and hold the appropriate key for approximately two seconds.
To use speed dial for locations 10-99:
► From standby mode, enter a two-digit speed dial number, and then press .
The display confirms that the number has been dialed when it shows “Connecting...”
Call Using Abbreviated Dialing Features
Abbreviated Dialing is similar to speed dialing. You can use either of the following abbreviated
dialing features.
●Contacts Match - Retrieve any number saved in your Contacts by entering four or more
digits of any part of the number.
●Prepend - Prepend the first five or six digits (for example, the area code and prefix) to
any four or five digits you enter.
1. Enter the four or more digits of any part of a Contacts entry’s phone number to use the
Contacts Match feature.
– or –
Enter the last four or five digits of the number to use the Prepend feature.
Note: Contacts Match will not retrieve numbers if you enter 911 or reserved three-digit service
numbers such as 611.
2. Press to call the displayed number. (If there are two or more matched numbers in
your Contacts, a list is displayed. Highlight the name or the phone number you want to
call, and then press to place a call.)
Phone Calls & Settings 17
Call a Phone Number With Pauses
You can dial or save phone numbers with pauses for use with automated systems, such as
voicemail or credit card billing numbers.
There are two types of pauses available on your phone:
● Hard Pause sends the next set of numbers when you press SEND TONES (left softkey).
● 2-Sec. Pause automatically sends the next set of numbers after two seconds.
Note: You can have multiple pauses in a phone number and combine two-second and hard
pauses.
To dial or save phone numbers with pauses:
1. Enter all or part of a number.
2. Press OPTIONS (right softkey) > Hard Pause or 2-Sec. Pause.
3. Enter additional numbers.
4. Press to dial the number.
– or –
Press OPTIONS (right softkey) > Save. (You can save to a new or existing Contacts
entry.)
Note: When dialing a number with a hard pause, press SEND TONES (left softkey) to send the
next set of numbers.
Call a Phone Number in a Message
You can place a call to a number that appears in a message.
1. Press > Messages > Messages.
2. Select a message with the number you want to call and press .
For more information on utilizing the information in a message, see Simple Data Exchange.
Call Emergency Numbers
You can place calls to 911 even if your phone is locked or your account is restricted.
► Press
Note: After you have placed an emergency call, your phone automatically enters the
Emergency Mode.
Phone Calls & Settings 18
.
During an emergency call, press OPTIONS (right softkey) to display your options. Highlight an
option and press .
● Transfer Audio to switch the call to an external device (if applicable).
● Contacts to show the Contacts list.
● Voice Memo to record the other party’s voice.
● Phone Info to display information about your phone.
Tip:Press MY PHONE# (left softkey) to display your phone number during an emergency
call.
To exit emergency mode:
1. Press to end a 911 call.
2. Press
.
Enhanced 911 (E911) Information
This phone features an embedded Global Positioning System (GPS) chip necessary for utilizing
E911 emergency location services where available.
When you place an emergency 911 call, the GPS feature of your phone seeks information to
calculate your approximate location. Depending on several variables, including availability and
access to satellite signals, it may take up to 30 seconds or more to determine and report your
approximate location.
Important:Always report your location to the 911 operator when placing an emergency
call. Some designated emergency call takers, known as Public Safety
Answering Points (PSAPs) may not be equipped to receive GPS location
information from your phone.
Receive Phone Calls
You can select the most convenient way to respond to a call.
Your phone notifies you of incoming calls in the following ways:
● The phone rings or vibrates.
● The backlight illuminates.
● The screen displays an incoming call message.
If the incoming call is from a number stored in your Contacts, the entry’s name is displayed. The
caller’s phone number may also be displayed, if available.
Phone Calls & Settings 19
Note: If your phone is turned off, all calls automatically go to voicemail.
Note: Your phone will answer an incoming call by opening the phone by default. To change the
setting, see Call Answer Mode.
Answer an Incoming Call
► Press to answer an incoming call. (Depending on your settings, you may also
answer incoming calls by pressing other keys. See Call Answer Mode.)
Answer an Incoming Call in Speakerphone Mode
► Press .
Mute the Ringer and Stop the Vibration
► Select Silence on the screen.
– or –
Press or the volume button up or down.
Send an Incoming Call to Voicemail
► Select Send to Voicemail on the screen.
Reject an Incoming Call
► Press .
– or –
Press and hold .
Reject an Incoming Call and Send a Message
► Select Ignore with Text.
In-call Options
Pressing OPTIONS (right softkey) during a call displays a list of available in-call features. To
select an option, highlight the option and press .
● Transfer Audio to switch the call to a Bluetooth device (if applicable).
● Save to save the current call’s phone number in your Contacts.
● Contact Details to display information about the caller stored in your Contacts (if
applicable).
Phone Calls & Settings 20
● Main Menu to display the phone’s main menu.
● 3-Way Call to open a call with two other parties.
● Contacts to display your Contacts list.
● Voice Memo to record the other party’s voice.
● Phone Info to display information about your phone.
Further options may also be available.
► Press MUTE/UNMUTE (left softkey) to mute/unmute the microphone.
► Press the volume button up or down to adjust the receiver volume.
► Press to turn the speaker on. Press again to turn it off.
Warning: Because of higher volume levels, do not place the phone near your ear during
speakerphone use.
End Phone Calls
► Press .
After you have finished your call, the phone will display the caller’s name (if already in your
Contacts), phone number (if available), and the duration of the call. Pressing OPTIONS (right
softkey) will display the Recent Call History options. See Recent Calls Options for details.
Voicemail
Your phone automatically transfers all unanswered calls to your voicemail, even if your phone is
in use or turned off. Set up your voicemail account and retrieve your messages.
Set Up Voicemail
Voicemail Notification
New Voicemail Message Alerts
Retrieve Your Voicemail Messages
Set Up Voicemail
You should set up your Voicemail and personal greeting as soon as your phone is activated.
Always use a password to protect against unauthorized access.
1. Press and hold in standby mode to dial your voicemail number.
2. Follow the system prompts to:
Phone Calls & Settings 21
Create your password.
Record your name announcement.
Record your greeting.
Important: Voicemail Password – It is strongly recommended that you create a password
when setting up your voicemail to protect against unauthorized access. Without
a password, anyone who has access to your phone is able to access your
voicemail messages.
Voicemail Notification
There are several ways your phone alerts you to a new message.
You will be notified of a new voicemail:
● By displaying a message on the screen.
● By sounding the assigned ringer type.
● By displaying at the top of the screen.
New Voicemail Message Alerts
When you receive a new voicemail message, your phone alerts you and prompts you to call
your voicemail.
To call your voicemail from the notification screen:
1. Press .
2. Enter your voicemail password if prompted.
3. Follow the voice prompts to listen to and manage your voicemail messages.
Note: Your phone accepts messages even when it is turned off. However, your phone notifies
you of new messages only when it is turned on and you are in a Public Mobile service
area.
Retrieve Your Voicemail Messages
You can review your messages directly from your wireless phone or from any other touch-tone
phone.
Use Your Phone to Access Your Messages
1. Press and hold .
– or –
Phone Calls & Settings 22
From standby mode, press > Messages > Voicemail.
2. Enter your voicemail password if prompted.
3. Follow the voice prompts to listen to and manage your voicemail messages.
Note: You are charged for airtime minutes when you are accessing your voicemail from your
wireless phone.
Use Another Phone to Access Messages
1. Dial your wireless phone number.
2. When your voicemail answers, press the pound key (#).
3. Enter your password.
Phone Call Options
Your phone provides many useful features and options to help you make the most of your
calling experience.
Caller ID
Call Waiting
3-Way Calling
Call Forwarding
Caller ID
Caller ID identifies a caller before you answer the phone by displaying the number of the
incoming call. If you do not want your number displayed when you make a call, follow these
steps.
1. Enter .
2. Enter the number you want to call.
3. Press .
Call Waiting
When you are on a call, Call Waiting alerts you to incoming calls by sounding a beep. Your
phone’s screen informs you that another call is coming in and displays the caller’s phone
number (if available).
To respond to an incoming call while you are on a call:
Phone Calls & Settings 23
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