Kyocera S2100 User Manual

KYOCERA S2100

User Guide

™

S2100 User Guide

This manual is based on the production version of the Kyocera S2100 phone. Software changes may have occurred after this printing. Kyocera reserves the right to make changes in technical and product specifications without prior notice.

The Kyocera Communications Inc. (“KCI”) products described in this manual may include copyrighted KCI and third party software stored in semiconductor memories or other media. Laws in the United States and other countries preserve for KCI and third party software providers certain exclusive rights for copyrighted software, such as the exclusive rights to distribute or reproduce the copyrighted software. Accordingly, any copyrighted software contained in the KCI products may not be modified, reverse engineered, distributed or reproduced in any manner not permitted by law.

Furthermore, the purchase of the KCI products shall not be deemed to grant—either directly or by implication, estoppel, or otherwise—any license under the copyrights, patents, or patent applications of KCI or any third party software provider, except for the normal, non-exclusive royalty-free license to use that arises by operation of law in the sale of a product.

Kyocera is a registered trademark of Kyocera Corporation. QUALCOMM is a registered trademark of QUALCOMM Incorporated.

Openwave is a trademark of Openwave Systems Incorporated. eZiText is a registered trademark of Zi Corporation. TransFlash is a trademark of SanDisk Corporation. Bluetooth trademarks are owned by Bluetooth SIG, Inc. and used by Kyocera Communications Inc. under license.

The “Virgin” name and the Virgin signature logo are registered trademarks of Virgin Enterprises Limited and are used under license. All other trademarks are the property of their respective owners.

82-A6226-1EN, Rev. 002

FCC Notice

This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation. To maintain compliance with FCC RF exposure guidelines, if you wear a phone on your body, use the Kyocera Communications Inc. (KCI) supplied and approved accessory designed for this product. Using accessories that are not supplied or approved by KCI may violate FCC RF exposure guidelines.

Other accessories used with this device for body-worn operations must not contain any metallic components and must provide at least 15 mm separation distance including the antenna and the user’s body.

THIS MODEL PHONE MEETS THE GOVERNMENT’S REQUIREMENTS FOR EXPOSURE TO RADIO WAVES.

Your wireless phone is a radio transmitter and receiver. It is designed and manufactured to not exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission of the U.S. Government. These limits are part of comprehensive guidelines and establish permitted levels of RF energy for the general population. The guidelines are based on standards that were developed by independent scientific organizations through periodic and thorough evaluation of scientific studies. The standards include a substantial safety margin designed to assure the safety of all persons, regardless of age and health.

The exposure standard for wireless mobile phones employs a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC is 1.6 W/kg.*

Tests for SAR are conducted u sing standard operating positions specified by the FCC with the phone transmitting at its highest certified power level in all tested frequency bands.

Although the SAR is determined at the highest certified power level, the actual SAR level of the phone while operating can be well below the maximum value. This is because the phone is

designed to operate at multiple power levels so as to use only the power required to reach the network. In general, the closer you are to a wireless base station antenna, the lower the power output.

Before a phone model is available for sale to the public, it must be tested and certified to the FCC that it does not exceed the limit established by the government-adopted requirement for safe exposure. The tests are performed in positions and locations (e.g., at the ear and worn on the body) as required by the FCC for each model.

Body-worn measurements differ among phone models, depending upon availability of accessories and FCC requirements. While there may be differences between the SAR levels of various phones and at various positions, they all meet the government requirement for safe exposure.

The FCC has granted an Equipment Authorization for this model phone with all reported SAR levels evaluated as in compliance with the FCC RF emission guidelines.

The highest reported SAR values of this phone are:

PCS mode (Part 24)

Head: 1.52 W/kg; Body-worn: 1.04 W/kg SAR information on this model phone is on file with the FCC and

can be found under the Display Grant section

www.fcc.gov/oet/ea/fccid

OVF-K5501. Additional information on SAR can be found on the Cellular

Telecomm unications and Internet Association (CTIA) web-site at

www.ctia.org

* In the United States and Canada, the SAR limit for mobile phones used by the public is 1.6 watts/kg (W/kg) averaged over one gram of tissue.

after searching on the FCC ID:

Bluetooth® Certification

For information about S2100 Bluetooth Certification, visit the Bluetooth Qualification Program Web site at

www.bluetooth.org/tpg/listings.cfm

Caution

The user is cautioned that changes or modifications not expressly approved by the party responsible for compliance could void the warranty and user’s authority to operate the equipment.

Optimize your Phone’s Performance

Use the instructions in this guide to learn how to optimize the performance and life of your phone and battery.

Air Bags

If you have an air bag, DO NOT place installed or portable phone equipment or other objects over the air bag or in the air bag deployment area. If equipment is not properly installed, you and your passengers risk serious injury.

Medical Devices

Pacemakers

—Warning to pacemaker wearers: Wireless phones, when in the ‘on’ position, have been shown to interfere with pacemakers. The phone should be kept at least six (6) inches away from the pacemaker to reduce risk.

The Health Industry Manufacturers Association and the wireless technology research community recommend that you follow these guidelines to minimize the potential for interference.

• Always keep the phone at least six inches (15 centimeters)

away from your pacemaker when the phone is turned on.

• Do not carry your phone near your heart.

• Use the ear opposite the pacemaker.

• If you have any reason to suspect that interference is taking

place, turn off your phone immediately.

Hearing aids

hearing aids. In the event of such interference, you may want to call the customer service line to discuss alternatives.

Other medical devices

device, consult the manufacturer of the device to determine if it is adequately shielded from external RF energy. Your physician may be able to help you obtain this information.

—Some digital wireless phones may interfere with

—If you use any other personal medical

User Guide 3

In health care facilities

facilities when instructed. Hospitals and health care facilities may be using equipment that is sensitive to external RF energy.

—Turn your phone off in health care

Potentially unsafe areas

Posted facilities

posted notices require you to do so.

Aircraft

that is in the air. Turn your phone off or switch it to Airplane Mode before boarding aircraft.

Vehicles

inadequately shielded electronic systems in motor vehicles. Check with the manufacturer of the device to determine if it is adequately shielded from external RF energy.

Blasting areas

progress. Observe restrictions, and follow any regulations or rules.

Potentially explosive atmospheres

when you are in any area with a potentially explosive atmosphere. Obey all signs and instructions. Sparks in such areas could cause an explosion or fire, resulting in bodily injury or death. Areas with a potentially explosive atmosphere are often, but not always, clearly marked.

They include:

• fueling areas such as gas stations

• below deck on boats

• transfer or storage facilities for fuel or chemicals

• vehicles using liquefied petroleum gas, such as propane or

• areas where the air contains chemicals or particles such as

• any other area where you would normally be advised to turn

—Turn your phone off in any facility when

—FCC regulations prohibit using your phone on a plane

—RF signals may affect improperly installed or

—Turn off your phone where blasting is in

—Turn off your phone

butane

grain, dust, or metal powders

off your vehicle engine

Use with Care

Use only in normal position (to ear). Avoid dropping, hitting, bending, or sitting on the phone.

Avoid Magnetic Environments

Keep the phone away from magnets which can cause improper functioning of the phone.

Keep Your Phone Dry

Keep the phone dry. Damage can result if the phone gets wet. Water damage is not covered under warranty.

Resetting the Phone

If the screen seems frozen and the keypad does not respond to key presses, reset the phone by completing the following steps:

1. Remove the battery cover.

2. Remove and replace the battery. If the problem persists, return the phone to the dealer for

service.

Accessories

Use only Kyocera-approved accessories with Kyocera phones. Use of any unauthorized accessories may be dangerous and will void the phone warranty if said accessories cause damage or a defect to the phone.

Radio Frequency (RF) Energy

Your telephone is a radio transmitter and receiver . When it is on, it receives and sends out RF energy. Your service provider’s network controls the power of the RF signal. This power level can range from 0.006 to 0.6 watts.

In August 1996, the U.S. Federal Communications Commission (FCC) adopted RF exposure guidelines with safety levels for hand-held wireless phones. These guidelines are consistent with the safety standards previously set by both U.S. and international standards bodies in the following reports:

• ANSI C95.1 (American National Standards Institute, 1992)

• NCRP Report 86 (National Council on Radiation Protection and Measurements, 1986)

• ICNIRP (International Commission on Non-Ionizing Radiation Protection, 1996)

Your phone complies with the standards set by these reports and the FCC guidelines.

E911 Mandates

Where service is available, this phone complies with the Phase I and Phase II E911 Mandates issued by the FCC.

Hearing Aid Compatibility (HAC) Features

This payLo by Virgin Mobile phone has received a HAC performance rating (designated by the letter M followed by a number). The rating for this phone is identified on the outside of this phone’s original packaging. While there is no guarantee, digital wireless phones that receive a minimum of an M3 rating should provide acceptable performance with most hearing aids. Hearing loss and hearing aids are highly individualized, however, so optimal performance cannot be guaranteed. Other factors, such as type of hearing aid device or degree of hearing loss, also can affect a phone’s performance for a particular user.

Hearing Aids and Wireless Phones

A hearing aid uses a microphone to collect and convert sound waves to electrical signals. The hearing aid then amplifies and converts the electrical signals back to audible sounds for the hearing aid user to hear. Radio Frequency (RF) emissions generated by digital wireless phones often interfere with the operation of a hearing aid’s microphone, distorting the amplified audible sound. In addition, hearing aid microphones tend to collect ambient noise and amplify these sounds, interfering with the desired audio transmission.

ANSI Standard

To diminish interference between wireless phones and hearing aids, the FCC requires wireless carriers to offer phones that meet the American National Standards Institute (ANSI) C63.19 standard for reduced RF emissions. Wireless phones that comply with the FCC’s hearing aidcompatibility (HAC) regulations must receive a minimum rating of “M3” for RF emissions under the ANSI C63.19 standard. The “M” rating refers to the phone’s RF emissions level for use with hearing aids operating in the microphone setting.

The higher the phone’s “M” rating, the more likely the phone is compatible with a hearing aid operating in the microphone setting. Hearing aids also have ratings similar to wireless phones. Most newer hearing aid models receive at least an M2 rating.

To determ ine the level o f compatibility between your hea ring aid and this payLo by Virgin Mobile HAC certified phone, combine the M rating of your hearing aid and the M rating of this phone. For example, if you pair an M3 hearing aid with an M4 phone, you will achieve a combined rating of 7.

• Any combined rating equal to or greater than 6 provides excellent performance.

• Any combined rating equal to 5 offers good performance.

• Any combined rating equal to 4 offers acceptable performance.

T-Ratings—Phones rated T3 or T 4 m eet FC C requ ireme nts and are likely to be more usable with a hearing device’s telecoil (“T Switch” or “Telephone Switch”) than unrated phones. T4 is the better/higher of the two ratings. (Note that not all hearing devices have telecoils in them.)

Hearing devices may also be measured for immunity to this type of interference. Your hearing device manufacturer or hearing health professional may help you choose the proper rating for your mobile phone. The more immune your hearing aid is, the less likely you are to experience interference noise from mobile phones.

Please visit

www.virginmobileusa.com

additional questions about hearing aid-compatibility.

Kyocera Communications Inc.

www.kyocera-wireless.com

To purchase accessories, visit

kyocera.superiorcommunications.com

www.virginmobileusa.com

if you have any

User Guide 5

1 Getting Started. . . . . . . . . . . . . . . . . . . . . 9

Phone Battery . . . . . . . . . . . . . . . . . . . . . . . 9

Phone Accessories . . . . . . . . . . . . . . . . . . 11

Activate your Account . . . . . . . . . . . . . . . 11

Find the Serial Number. . . . . . . . . . . . . . . 11

Program your Phone . . . . . . . . . . . . . . . . . 11

Phone Overview . . . . . . . . . . . . . . . . . . . . 12

Main Menu . . . . . . . . . . . . . . . . . . . . . . . . 16

Guide Conventions. . . . . . . . . . . . . . . . . . 17

2 Call Features . . . . . . . . . . . . . . . . . . . . . 18

Power Phone Up. . . . . . . . . . . . . . . . . . . . 18

Make Phone Calls. . . . . . . . . . . . . . . . . . . 18

Answer Phone Calls . . . . . . . . . . . . . . . . . 18

End Phone Calls . . . . . . . . . . . . . . . . . . . . 18

Activate Voice Dialing. . . . . . . . . . . . . . . 19

Volume Control . . . . . . . . . . . . . . . . . . . . 19

Use Speed Dialing . . . . . . . . . . . . . . . . . . 19

Emergency Services . . . . . . . . . . . . . . . . . 19

3 Text Entry. . . . . . . . . . . . . . . . . . . . . . . . 21

Text Entry Modes. . . . . . . . . . . . . . . . . . . 21

Text Entry Quick Reference. . . . . . . . . . . 23

4 My Stuff. . . . . . . . . . . . . . . . . . . . . . . . . . 24

My Stuff Menu. . . . . . . . . . . . . . . . . . . . . 24

Ringtones . . . . . . . . . . . . . . . . . . . . . . . . . 24

Ringback Tones . . . . . . . . . . . . . . . . . . . . 25

Games. . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Graphics . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Apps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Themes . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Media File Options. . . . . . . . . . . . . . . . . . 26

5 My Account . . . . . . . . . . . . . . . . . . . . . . 28

Check your Account Balance . . . . . . . . . . 28

Top-Up your Account. . . . . . . . . . . . . . . . 28

User Guide 7

For More Information . . . . . . . . . . . . . . . .29

6 Pictures . . . . . . . . . . . . . . . . . . . . . . . . . 30

Camera Tips. . . . . . . . . . . . . . . . . . . . . . . .30

Take a Picture. . . . . . . . . . . . . . . . . . . . . . .30

Send a Picture. . . . . . . . . . . . . . . . . . . . . . .30

Go to Pictures. . . . . . . . . . . . . . . . . . . . . . .30

Other Camera Options . . . . . . . . . . . . . . . .30

7 Downloads. . . . . . . . . . . . . . . . . . . . . . . 32

Access Downloads . . . . . . . . . . . . . . . . . . .32

Navigate Downloads . . . . . . . . . . . . . . . . .32

End a Downloads Session . . . . . . . . . . . . .32

8 Messaging . . . . . . . . . . . . . . . . . . . . . . . 33

Messaging Menu . . . . . . . . . . . . . . . . . . . .33

Send Messages. . . . . . . . . . . . . . . . . . . . . .34

Manage Received Messages . . . . . . . . . . .37

Manage Voicemail . . . . . . . . . . . . . . . . . . .38

Manage Sent Messages . . . . . . . . . . . . . . .39

Review Virgin Alerts. . . . . . . . . . . . . . . . .39

Message Settings . . . . . . . . . . . . . . . . . . . .39

Erase Messages . . . . . . . . . . . . . . . . . . . . .41

Check Message Count . . . . . . . . . . . . . . . .41

9 Contacts. . . . . . . . . . . . . . . . . . . . . . . . . 42

Contacts Menu . . . . . . . . . . . . . . . . . . . . . .42

Access Contacts. . . . . . . . . . . . . . . . . . . . .42

Add Contacts . . . . . . . . . . . . . . . . . . . . . . .43

Use Contacts . . . . . . . . . . . . . . . . . . . . . . .43

Customize Contacts . . . . . . . . . . . . . . . . . .44

Erase Contacts . . . . . . . . . . . . . . . . . . . . . .45

Contact Groups . . . . . . . . . . . . . . . . . . . . .46

Speed Dial List. . . . . . . . . . . . . . . . . . . . . .47

Voice Dial List. . . . . . . . . . . . . . . . . . . . . .47

View Phone Number . . . . . . . . . . . . . . . . .47

10 Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . .48

Tools Menu . . . . . . . . . . . . . . . . . . . . . . . .48

Voice Memo . . . . . . . . . . . . . . . . . . . . . . .48

Calendar. . . . . . . . . . . . . . . . . . . . . . . . . . .49

Alarm Clock. . . . . . . . . . . . . . . . . . . . . . . .51

Use Tip Calculator. . . . . . . . . . . . . . . . . . .52

Use Calculator . . . . . . . . . . . . . . . . . . . . . . 52

World Clock. . . . . . . . . . . . . . . . . . . . . . . .53

Use Timer . . . . . . . . . . . . . . . . . . . . . . . . .53

Use Stopwatch. . . . . . . . . . . . . . . . . . . . . .53

Memopad. . . . . . . . . . . . . . . . . . . . . . . . . .53

11 Settings . . . . . . . . . . . . . . . . . . . . . . . . . .55

Settings Menu . . . . . . . . . . . . . . . . . . . . . .55

Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . .56

Display. . . . . . . . . . . . . . . . . . . . . . . . . . . .57

Sounds . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Convenience . . . . . . . . . . . . . . . . . . . . . . .60

Call Options. . . . . . . . . . . . . . . . . . . . . . . .62

Security . . . . . . . . . . . . . . . . . . . . . . . . . . .63

Messaging . . . . . . . . . . . . . . . . . . . . . . . . .65

Network. . . . . . . . . . . . . . . . . . . . . . . . . . .65

Accessories . . . . . . . . . . . . . . . . . . . . . . . .65

Phone Info . . . . . . . . . . . . . . . . . . . . . . . . .66

12 Launch Connect . . . . . . . . . . . . . . . . . . .67

13 Surf the Web . . . . . . . . . . . . . . . . . . . . . .68

Launch Browser. . . . . . . . . . . . . . . . . . . . .68

Browse the Web. . . . . . . . . . . . . . . . . . . . .68

Add a Bookmark . . . . . . . . . . . . . . . . . . . .68

14 Recent Calls . . . . . . . . . . . . . . . . . . . . . .69

Recent Calls Menu. . . . . . . . . . . . . . . . . . .69

Work with Call Lists . . . . . . . . . . . . . . . . .69

Erase Call List Records . . . . . . . . . . . . . . .70

Work with Call Timers . . . . . . . . . . . . . . .70

15 Voice Commands . . . . . . . . . . . . . . . . . .71

Call a Contact . . . . . . . . . . . . . . . . . . . . . .71

Call a Number . . . . . . . . . . . . . . . . . . . . . .71

Use a Shortcut. . . . . . . . . . . . . . . . . . . . . . 71

Find a Contact. . . . . . . . . . . . . . . . . . . . . . 72

16 Get Help . . . . . . . . . . . . . . . . . . . . . . . . . 73

User Guide . . . . . . . . . . . . . . . . . . . . . . . . 73

Customer Support . . . . . . . . . . . . . . . . . . . 73

Qualified Service. . . . . . . . . . . . . . . . . . . . 73

Phone Accessories. . . . . . . . . . . . . . . . . . . 73

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

1 Getting Started

Phone Battery

Install the Battery

1. Hold the phone face down.

2. Find notch directly below the back cover. It is square. Using your thumbnail, lift the cover to remove.

3. Place the battery in the battery casing with the metal contacts facing toward the bottom of the phone. The metal contacts of the battery must make contact with the metal contacts of the battery casing.

4. Replace the battery door by lining up the notches with the openings at the top and on each side of the battery casing.

5. Snap the cover into place.

User Guide 9

Charge the Battery

1. Connect the AC adapter to the Micro-USB jack on the side of the phone.

2. Plug the adapter into a wall outlet.

The battery icon in the upper-right corner of the screen tells you whether the phone is:

– Charging (the icon is animated) – Partially charged – Fully charged

You must have at least a partial charge in the battery to make or receive calls. You can safely recharge the battery at any time, even if it has a partial charge.

Note:

Before removing the battery, make sure

the phone is powered off.

Battery Safety Guidelines

• Do not disassemble or open the battery.

• Do not crush, bend, deform, puncture, or shred the battery.

• Do not attempt to insert foreign objects into the battery.

• Do not immerse the battery or expose it to water or other liquids. Even if a battery appears to dry out and operate normally, internal parts can slowly corrode and pose a safety hazard.

• Always keep the battery between 15 °C and 25 °C (59 °F and 77 °F). Do not expose the battery to extremes of temperature (heat or cold), fire, or other hazards such as a cooking surface, iron, or radiator.

• Never use any damaged battery.

• Only use the battery for its intended phone.

• Only use the battery with a qualified charger. Use of an unqualified battery charger may present a risk of fire, explosion, leakage, or other hazard. If you are unsure about whether a charger is qualified, contact customer support.

• Do not short-circuit the battery or allow metallic conductive objects—such as keys, coins, or jewelry—to contact the battery’s terminals.

10 Phone Battery

• Replace the battery only with another qualified battery. Use of an unqualified battery may present a risk of fire, explosion, leakage, or other hazard. If you are unsure about whether a replacement battery is compatible, contact customer support.

• Promptly dispose of used batteries in accordance with local regulations and recycle if possible. Do not dispose as household waste.

• Supervise all battery usage by children.

• Avoid dropping the phone or battery . If the phone or battery is dropped, especially on a hard surface, an internal short-circuit can occur and pose a safety hazard. If you suspect battery damage, take it to a service center for inspection.

• Improper battery use may result in a fire, explosion, or other hazard.

Common Causes of Battery Drain

• Playing games or using the Web.

• Taking pictures with the flash on.

• Keeping backlighting on.

• Operating when far away from a base station or cell site.

• Using data cables or accessories.

• Operating when no service is available, or service is available intermittently.

• High earpiece and ringtone volume settings.

• Repeating sound, vibration, or lighted alerts.

Phone Accessories

To shop for accessories for your phone, visit

www.virginmobileusa.com kyocera.superiorcommunications.com

Activate your Account

Before using your phone, you need to activate its service with payLo by Virgin Mobile. To activate your payLo by Virgin Mobile account:

•Go to

www.virginmobileusa.com

click on

Activate

• Call Virgin Mobile At Your Service at 1-888-322-1122.

, or

and

Find the Serial Number

To activate your payLo by Virgin Mobile account, you need your phone’s serial number. From

Phone Info

your phone’s serial number. You can also dial ##6343# from the main

screen to display your phone’s serial number.

, select

My Number

to find

Program your Phone

Once you have activated your account, you need to program your payLo by Virgin Mobile phone number into your phone. When ready, follow these steps:

1. Turn on your phone.

2. Dial ##847446#.

3. Select

4. When your phone connects to the network,

5. When your phone displays your new payLo

6. Select

It may take a couple hours for payLo by Virgin Mobile to set you up on their network. They will send you a text message to let you know when you can start making calls. It may also take up to 4 hours for and

Activate

select

Get Started Now!

by Virgin Mobile phone number, write it down.

Restart To Use

activation process. Your phone restarts by itself.

Top-Up

features to work.

at the prompt.

to complete the

Downloads, Voicemail

User Guide 11

Phone Overview

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TUV

SPACESHIFT

PQRS WXYZ

456

7809

3 9

Get to Know Your Phone

The phone is shown here in the open position.

1. Earpiece speaker.

2. Main screen.

Left

option button selects items that appear on the lower

left of the display. At the main screen, you can select

Navigation

and accesses the following shortcuts from the main screen. – Scroll left to launch – Scroll right to go to – Scroll up to launch – Scroll down to go to

Speakerphone

answers incoming calls.

Send

recent calls list or twice to redial the last number dialed. Press and hold to activate voice commands.

7. Keypad for entering numbers, letters, or symbols.

* Shift

Right

right of the display. At the main screen, you can select

10.

press the

11.

Back

navigating through menus.

12.

End

screen.

13.

# Space

mode.

14.

0 Next

15.Microphone.

12 Phone Overview

key scrolls through lists and text entry fields

Downloads

Messaging

My Account

Recent Calls

key activates the speakerphone and

key starts or answers a call. Press once to display the

key changes the text mode in text entry.

option button selects items that appear on the lower

Contacts

key selects a menu item or option. At the main screen, you go to the main menu when you

key.

key erases characters in text entry and returns you to the previous screen when

key turns the phone on and off, ends a call or browser session, and returns you to the main

key enters a space during text entry. Press and hold to activate or deactivate vibrate

key cycles through word choices during text entry.

The phone is shown here in the closed position. When the phone is closed, the keys are locked to prevent accidental key presses.

1. Jack for a hands-free headset (sold separately).

2. Camera lens.

Volume

key raises or lowers ringtone volume.

Camera

key activates camera mode. Press and hold the

Camera

key to activate camera mode.

5. External screen displays time and phone status.

6. Jack for AC adapter (included) and Micro-USB cable (sold separately).

7. Speakerphone speaker.

Warning:

Inserting an accessory into the incorrect jack will damage the phone.

Attach the Lanyard

1. Hold the phone face down.

2. Find notch directly below the back cover. It is square. Using your thumbnail, lift the cover to remove.

3. Thread the lanyard around the notch on the upper left side.

4. Replace the battery door by lining up the notches with the openings at the top and on each side of the battery casing.

5. Snap the cover into place.

User Guide 13

Screen Icons

These icons may appear on your phone’s screen.

The phone is operating in IS2000 (1X) digital mode.

The phone is in airplane mode. The alarm clock is set. The phone is set to auto answer. The battery is fully charged. The more black

bars, the greater the charge. The phone is transferring data with

Bluetooth. A headset or other hands free device is in

operation. A headset or other hands free device is

transferring data. Bluetooth wireless technology is invisible

(Off). Bluetooth wireless technology is visible

(On). A call is in progress. The phone is in camera mode. The battery will not charge. Data service is available and active on your

phone. Check with payLo by Virgin Mobile for availability.

Data service is available, but the phone is dormant.

(blinking) The phone is receiving high-speed data.

(blinking) The phone is sending high-speed data.

The phone is operating in IS95 digital mode.

Position location is set to payLo by Virgin Mobile and to emergency services.

The phone has a high speed data connection.

New message. New photo and text message. New photo and voice message. New photo message. New photo, voice and text message. New text message. New voice and text message. New voice message. The phone is not receiving a signal. You

cannot make or receive calls. The phone is roaming outside of its home

service area. The phone is in privacy mode or is

accessing a secure Web site.

14 Phone Overview

The phone is receiving a signal. You can make and receive calls. Fewer bars indicate a weaker signal.

The phone is set to silence all mode. The speaker phone is turned on. A T-coil hearing aid is in operation. A traffic channel is active. The phone is in TTY device mode. The phone is set to vibrate or to vibrate and

then ring. New Virgin alert.

User Guide 15

Main Menu

From the main screen, press the OK key or select

Idle State > Level 1 > Level 2 Menu My Stuff

My Account Pictures

Downloads Messaging

Contacts

T oo ls + Setting s Connect Surf the Web

Access these options:

Graphics, Apps, Themes

Manage your payLo by Virgin Mobile account. Access these options:

Pictures, Info

Download an application, ringtone, or graphic. Access these options:

Email + IM, V oicemail, Virgin Alerts, Sent, Outbox Saved, Drafts, Msg Settings, Erase Msgs, Message Count

and

Help

Access these options:

List, Voice Dial List, My Number

Access these options: Launches the social networking application. Browse the web.

to access the main menu.

Ringtones, Ringback Tones, Games

, and

Take a Picture, Send Pic Msg

, and

Help

Inbox, Send Text Msg, Send Pic Msg

Find, Add New, Groups, Speed Dial

Tools

and

Help

, and

Settings

Help

16 Main Menu

Guide Conventions

In this guide, the following conventions are used when describing phone features.

Select

means to press the

Right

option button or OK key to select an

item seen on the display. For example, “Select

” tells you to physically press the left option button to choose display.

Press

means to press a phone key. For example, “Press the call” tells you to physically press the on your phone.

Scroll

means to use the move through a list on the display. For example, “Scroll through your contacts list to choose a contact” means to physically press the

Navigation

the list on the display.

(greater than symbol) tells you to select an option from a menu or list. For example, “

1. Press the left option button to select

2. Scroll to the

3. Press the

key up or down to scroll through

Settings

Left

Send

key to make a phone

Navigation

” means to:

Settings

option.

key to select

option button,

from the

Send

key

key to

Settings

User Guide 17

2 Call Features

This section describes the basic features related to calls.

Power Phone Up

• To turn your phone on, press and hold the

End

key until the phone display lights up.

• To turn your phone off, press and hold the

End

key until the phone plays a short

musical sound and turns off.

Make Phone Calls

Make sure you are in an area where a signal can be received. Look for the signal strength icon on the main screen. The more bars, the stronger the signal. If there are no bars, move to where the signal strength is better.

When the phone has been idle for a time, it cycles into power save mode. Press any key to return to normal operating mode. There are several ways you can make a phone call.

Call Using a Number

1. Enter a phone number.

2. Press the

Call Using a Contact

1. From

2. Press the

18 Power Phone Up

Send

key.

Find

, highlight a contact.

Send

key.

Call Using Voice Commands

You can use voice commands to call a contact from your voice dial list or to dial a phone number. For more information, see “Voice Commands” on page71.

Redial a Number

1. Press the

2. Highlight a phone number or contact and

Note:

received or missed, press the

Send

history.

press the

To redial the last number called,

key to open your call

Send

key.

Send

key twice.

Answer Phone Calls

When a call comes in, the phone rings, vibrates, or lights up. The phone number of the caller also appears if it is not restricted. If the number is stored in your contacts list, the contact’s name appears. There are several ways you can answer a phone call.

Answer Using Earpiece

Press the

Send

key.

Answer Using Speakerphone

Press the

Speakerphone

key.

End Phone Calls

Press the

End

key.

Activate Voice Dialing

1. Press and hold the

2. Follow the prompts. For more information, see “Voice Commands”

on page 71.

Send

key.

Volume Control

Adjust Volume during a Call

Press the

Volume

earpiece volume during a call.

Use the Speakerphone

Your phone has a built-in speakerphone.

• To turn on the speakerphone, press the

Speakerphone

appears on the main screen when the speakerphone is on.

• To turn off the speakerphone, press the

Speakerphone

Note:

If you press the during an incoming call, you will answer the call.

Silence an Incoming Call

• To silence the phone without answering the

call, press the

Volume

• To silence the phone and answer the call,

press the key up or down and then press the key.

key up or down to adjust the

key. The speakerphone icon

key again.

Speakerphone

Back

key up or down.

Back

key or press the

key

Volume

Send

Use Speed Dialing

Speed dialing allows you to assign a one- or two-digit shortcut to a contact. Before you can use speed dialing you must save a phone number as a contact and assign a speed dial location to it. See “Assign Speed Dials to Contacts” on page 45.

To call a contact that has a speed dial location:

1. Enter the one- or two-digit speed dial location.

2. Press the

Send

key.

Emergency Services

Call Emergency Services

You can call an emergency code even if your phone is locked or your account is restricted. When you call, your phone enters emergency mode. This enables the emergency service exclusive access to your phone to call you back, if necessary. To make or receive regular calls after dialing the code, you must exit this mode. To dial an emergency code:

1. Enter the 3-digit emergency code.

2. Press the

Note:

code (911, 111, 999, 000, etc.), your phone operates as described above.

Send

Regardless of the 3-digit emergency

key.

User Guide 19

Exit Emergency Services

When you have completed the emergency call:

1. Select

2. Select

Note:

location, see “Set Location Information” on page 65.

Exit

again to confirm your choice.

To determine who has access to your

20 Emergency Services

3 Text Entry

You can enter letters, numbers, and symbols in contacts, text messages, and your banner.

Text Entry Modes

The text entry screen has the following features:

1. The number of remaining characters you can type.

2. Text entry fields.

3. Current capitalization setting.

4. Current text entry mode.

Note:

The entry mode defaults depending on the task you are doing. For example, when entering a phone number, you are in a number mode. When entering a name for a contact, you are in a letter mode.

Enter Numbers with Number Keypad

From the text entry field, select

Numbers Only

press a key once. The icon indicates you are in

Only

input mode. Press and hold the

key to switch input modes.

User Guide 21

to enter a number when you

Options >

Numbers

* Shift

Enter Letters with Number Keypad

From the text entry field, select

Normal Alpha

text in the following ways:

• To enter a letter, press a key once for the first letter, twice for the second letter, and so on. If your phone is set to Spanish, accented letters are available. Wait for the cursor to move right and enter the next character. Press the space.

• To change case mode for a single letter, press that key until you see the letter case you want. To change the case mode, press the

• To enter a number , press and hold a number key until the number appears on the screen.

The icon indicates you are in

Alpha

key to switch input modes.

to enter letters. You can enter

* Shift

key.

input mode. Press and hold the

# Space

Options >

key to enter a

Normal

* Shift

Rapid Entry with Number Keypad

From the text entry field, select

Rapid Entry

spell against a dictionary of common words. You can enter text in the following ways:

• To enter words, press a key once. For

• To change case mode, press the

• To enter a number , press and hold a number

The icon indicates you are in input mode. Press and hold the key to switch input modes.

to check words you are trying to

example, to enter the word “Glow” press the 4 > 5 > 6 keys. If the word doesn’t match what you want, press look at other word matches. When you see the word you want, scroll right.

key until the number appears on the screen.

Options >

0 Next

key to

* Shift

Rapid Entry

* Shift

input

key.

Enter Symbols with Number Keypad

While entering text in you can enter symbols by pressing the until you see the symbol you want. Using this method, you have access to the following symbols:

. @ ? ! - , & : ‘

To access the full set of symbols:

1. From the text entry field, select

Add Symbols

2. Scroll up or down to view the list of symbols.

3. Press the number key corresponding to the symbols to enter it.

22 Text Entry Modes

Normal Alpha

mode,

key

Options

Text Entry Quick Reference

This table gives instructions for entering letters, numbers, and symbols.

To... Do this...

Use

Enter a letter

Enter a number Enter a symbol

Enter a space Erase a character Erase all characters Move the cursor right or left Move the cursor up or down Change input mode Change case mode Capitalize any letter

Lowercase any letter

Initial caps

Select options on the bottom of th e screen

Normal Alpha

see the letter your want. Use

Numbers Only

Use

Normal Alpha

you see the symbol you want. Press the Press the Press and hold the Scroll left or right. Scroll up or down. Press and hold the Press the In

Normal Alpha

Choose uppercase. In

Normal Alpha

Choose lowercase. In

Normal Alpha

Choose sentence case. Press the appropriate left or right option button.

mode and press a key until you

mode and press a key.

mode and press the 1 key until

# Space

key.

Back

key.

Back

* Shift

key.

mode, press the

key.

* Shift

key.

User Guide 23

4My Stuff

Use

My Stuff

to retrieve and playback media files and other downloads.

My Stuff Menu

Select

My Stuff

from the main menu to access the following functions:

Level 1 > Level 2 > Level 3 My Stuff Ringtones

Ringback Tones Games Graphics

Apps

Themes Help

Access ringtones.

Launch application to buy Access Access these options:

Screensavers, Pictures

Access applications.

View a list of color themes for your phone. Access the user guide on your phone.

Get More Ringtones

Get More Games

Get More Graphics, Wallpap ers

, and

Get More Apps

and other preloaded and downloaded

and view a list of your

Ringback Tones

and view a list of your games.

Caller IDs

for your account.

Ringtones

downloaded ringtones. You can download ringtones to your phone from the payLo by Virgin Mobile Web site at

www.virginmobileusa.com

your phone using

stores your preloaded and

or directly from

Downloads

. Charges apply.

Download a Ringtone

Before downloading, make sure you have enough money in your cash balance; otherwise you can Top-Up your account.

1. From

Ringtones

2. Follow the prompts to purchase and

, select

Get More

and search for a ringtone.

download the selected ringtone.

24 My Stuff Menu

Assign a Ringtone

1. From

Ringtones

2. Select

Note: Ringtones

contacts or groups.

Assign

assign the ringtone.

Downloaded ringtones are listed in

, highlight a ringtone.

and choose how you want to

and can be assigned to individual

Ringback Tones

Select

Ringback T ones

tones for your account. For more information, visit

www.virginmobileusa.com

to purchase ringback

Games

stores your preloaded and downloaded games. You can download games to your phone from the payLo by Virgin Mobile Web site at

www.virginmobileusa.com

from your phone using apply.

Downloads

Download a Game

Before downloading, make sure you have enough money in your cash balance; otherwise you can Top-Up your account.

1. From

Games

, select

search for a game.

2. Follow the prompts to purchase and

download the selected game.

Get More Games

or directly

. Charges

and

Play a Game

1. From

Games

, highlight a game.

2. Select

Play

to launch the game.

Graphics

stores your preloaded and downloaded graphics. You can download wallpapers and screensavers to your phone from the payLo by Virgin Mobile Web site at

www.virginmobileusa.com

your phone using

Downloads

Download a Graphic

Before downloading, make sure you have enough money in your cash balance; otherwise you can Top-Up your account.

1. From

Graphics

and search for a graphic.

2. Follow the prompts to purchase and

download the selected graphic.

Assign a Graphic

1. From

Graphics

Screensavers, Pictures

folders.

2. From a file list, select a graphic.

3. Select

Assign

assign the graphic.

and choose how you want to

, select

, browse

or directly from

. Charges apply.

Get More

Wallpapers

or other graphic

User Guide 25

Apps

stores your preloaded and downloaded applications. You can download applications to your phone from the payLo by Virgin Mobile Web site at directly from your phone using Charges apply.

www.virginmobileusa.com

Downloads

Download an Application

Before downloading, make sure you have enough money in your cash balance; otherwise you can Top-Up your account.

1. From

Apps

, select

search for an application.

Get More Apps

2. Follow the prompts to purchase and

download the selected application.

and

Run an Application

1. From

Apps

, highlight an application.

2. Select

Launch

to launch the application.

Themes

stores your preloaded payLo by Virgin Mobile color themes. When you assign a color theme, the colors for your background, headers and highlight bars are changed. You can also find this list of color themes in your

Display

settings.

Media File Options

Rename a File

1. From a media file list, highlight a file.

2. Select

3. Enter a new name and select Y ou can only rename unlocked files. Preloaded files on your phone are always locked.

Send a File

1. From a media file list, highlight a file.

2. Select

3. Complete the message.

Assign a File

1. From a media file list, highlight a file.

2. Select

3. Complete the appropriate task.

Lock a File

1. From a media file list, highlight a file.

2. Select

View File Details

1. From a media file list, highlight a file.

2. Select

3. Select

Options > Rename

Send Msg

multimedia message.

Options > Assign

to assign the file.

Options > Lock

from being accidently erased. To unlock the file, select

details such as file size or save date.

Options > Unlock

Options > Details

to exit.

Save

to attach the file to a

and choose how

to protect a file

to view the

26 Apps

Modify a File

1. From a media file list, select a file.

2. Select

3. Select

4. When done, select

Options > Modify Options

resize, and so on.

existing file or as a new one.

and an option to rotate,

Save

to save over an

Use the Zoom

1. From a media file list, select a file.

2. Select

3. Use the

4. Select

Options > Zoom

Navigation

Cancel

key to zoom in and out.

to exit.

View a Slideshow

1. From

Pictures

, select

Slideshow

contained in the current folder.

2. Select

Options

With automatically pauses the slideshow.

3. When you are done, select

to play the slideshow of the files

Pause

(to access more features).

Options

Options >

(to stop),

Play

(to resume), or

selected, your phone

Options > Exit

Erase a Single File

1. From a media file list, highlight a file.

2. Select You can only erase unlocked files. Preloaded

files on your phone are always locked.

Options > Erase > Yes

Erase All Files in a Folder

From a media file list, select

All > Yes

Note:

You can only erase unlocked files. Preloaded files on your phone are always locked.

Options > Erase

User Guide 27

5 My Account

You can manage your payLo by Virgin Mobile account directly from your phone. The basic tasks are summarized in this chapter. For more information about your account, go to

www.virginmobileusa.com Note:

You cannot make calls, receive calls, or access any other phone functions while you are accessing your account information.

Check your Account Balance

You can check your payLo by Virgin Mobile account status in one of two ways.

• From the main screen, scroll up.

• From the main menu, select Your account information appears. When your account is low or empty, you receive a notification to Top-Up.

Note:

Additional charges may apply for multiple balance checks in one day. Visi t

www.virginmobileusa.com

28 Check your Account Balance

My Account

for more details.

Top-Up your Account

Top-Up is how you add money to your payLo by Virgin Mobile account. You can Top-Up your payLo by Virgin Mobile account right from your phone. First, buy a Top-Up card from one of the thousands of retailers that carry them or register your debit card, credit card, or PayPal account at

Note:

Y ou cannot register a debit or credit card using your phone. You must first register online before you can Top-Up via this method from your phone.

When your balance is low, you can Top-Up

your payLo by Virgin Mobile account from your phone.

Top-Up with a Top-Up Card

1. From the main menu, select

2. Scroll down to the

the

3. Enter your Top-Up card's PIN number and

press the

4. Scroll down to select

press the

5. You are now Topped-Up. Press the

key to exit.

www.virginmobileusa.com

Top-Up

key.

Top-Up Now

key.

My Account

link and press

and

End

Top-Up with a Debit Card, Credit Card, or PayPal Account

1. From the main menu, select

2. Scroll down to the the

key.

3. Scroll down to select either

PayPal

and press the OK key.

4. Enter your Account PIN and press the key.

5. Enter the amount you want to Top-Up and press the

amount $10 or more.

6. Scroll down to select press the

7. You are now Topped-Up. Press the key to exit.

Note:

You can also Top-Up over the Web at

www.virginmobileusa.com

key. You can Top-Up any

key.

Top-Up

Top-Up Now

My Account

link and press

Credit Card

and

End

For More Information

For more information about your payLo by Virgin Mobile account or payLo by Virgin Mobile service, visit

www.virginmobileusa.com

User Guide 29

6Pictures

Send

Camera Tips

Your phone has a camera. Before using your phone’s camera, here are some tips:

• Y ou cannot activate the camera while on an active call or while browsing the Internet.

• Once the camera is active, the main screen acts as the viewfinder.

• If you get a “Low memory” error, check your resolution and quality compression settings.

• If there is no activity within 30 seconds after you turn your camera on, the camera times out and returns to the previous launch point.

• Menu settings and options can only be accessed when the camera is active.

• Numbers in the top right corner indicate the number of snapshots remaining before the phone runs out of memory.

Take a Picture

1. To activate the camera, press and hold the

Camera

key. You can also select

> Take a Picture

2. Focus on the image using the phone’s display as a viewfinder.

3. Press the

Pictures

30 Camera Tips

from the main menu.

key to take a picture (saved to

Pictures

4. Select message or your phone.

5. Press the

Send a Picture

From new multimedia message.

Go to Pictures

From the pictures you have taken and saved.

Other Camera Options

Camera Setting Options

Adjust the Resolution

From camera mode, select

> Resolution

Numbers in the bottom left corner indicate the current resolution setting.

Set Self Timer

From camera mode, select

> Self Timer

The icon indicates the timer is activated. When you take a picture, a beep plays three seconds from the time the shutter snaps the picture.

to create a multimedia

Erase

to delete the picture from

End

key to exit camera mode.

Pictures

, select

Send Pic Msg

Pictures

, select

Pictures

and a size for your pictures.

and a time.

to create a

to view all of

Options > Settings

Enable Date/Time Stamp

From camera mode, select

> Date/Time > On

on each picture taken. The icon indicates when the date/time

stamp is on.

Options > Settings

to place a date/time stamp

Enable Multishot Mode

From camera mode, select

> Multishot > On

The icon indicates multishot mode is enabled. When you take a picture, press and hold the

pictures. A single tone plays for each picture taken.

Your camera is set to a lower resolution during multishot mode. The resolution setting returns to the previous setting when you are done.

key to take multiple (up to six)

Options > Settings

to take multiple pictures.

Set Shutter Sound

1. From camera mode, select

Settings > Shutter Sound

2. Select a sound to play when the shutter takes a picture.

Options >

Set White Balance

1. From camera mode, select

Settings > White Balance

2. Scroll left or right to select the white balance setting. Look at the display to see how each setting looks.

Options >

Set Color T o ne

1. From camera mode, select

Settings > Color Tone

2. Scroll left or right to select a color tone. Look at the viewfinder to see how each setting looks.

Options >

Set Picture Quality

From camera mode, select

> Picture Quality

picture. When you select a higher quality level, the size of the file is bigger.

Options > Settings

and a quality level for your

Set Brightness Level

1. From camera mode, select

Brightness

2. Scroll left or right to change the brightness level. Press the brightness.

Options >

key to set the

Take a Picture in a Frame

1. From camera mode, select

Frames

2. Scroll left or right to view the frames available.

3. Select

4. Take a picture with the frame. The frame is

to choose a frame.

part of the image and can not be removed.

Options >

User Guide 31

7 Downloads

Access Downloads

With

Downloads

entertainment, and information services from your phone. Download games, ringtones, wallpapers, screensavers, and other content; surf the web; and more. Check payLo by Virgin Mobile’s Web site at

www.virginmobileusa.com

and pricing, or check directly from your phone through the

To launch main screen or select main menu.

Note:

You cannot make calls, receive calls, or

access any other phone functions during a

Downloads

, you can access music,

Downloads

session.

menu. Charges apply.

, scroll left from the

Downloads

for availability

from the

End a Downloads Session

Press the

End

key from within

Downloads

Navigate Downloads

1. Scroll through the available items and highlight the one you want.

2. Press the

A scroll bar on the right side of the screen indicates that there is more text. Scroll down to go to the next screen of text. Press the key to move back one screen.

32 Access Downloads

menu item or options.

key to select a

Downloads

Back

8 Messaging

Use

Messaging

Messaging Menu

Select

Level 1 > Level 2 > Level 3 Messaging Inbox

to send, receive, and erase messages from your phone.

Messaging

from the main menu to access the following functions:

Shows a list of received text and multimedia messages.

Send T ex t Msg Send Pic Msg Email + IM Voicemail Virgin Alerts Sent Outbox

Saved Drafts

Msg Settings

Erase Msgs

Message Count Help

Compose a text message. Compose a multimedia message. Check email and send instant messages. Shows how many voicemails are waiting. Shows a list of received Shows a list of messages you have successfully sent. Shows a list of messages you have sent, but are pending or

failed. Shows a list of messages you have saved. Shows a list of messages that have been started, but saved to

be completed at a later time. Access these options:

Chat View, Signature, Auto Text, Erase Recent List, CC and BCC

Access these options: and

Check how many messages you have. Access the user guide on your phone.

Save to Sent, Auto Erase

All

Virgin Alerts

Text Tone, Msg List View, Reminder

Inbox, Outbox, Sent, Saved, Drafts

, and

Text Entry

User Guide 33

Send Messages

Create a Text Message

You can send and receive text messages with most mobile phones and email addresses.

1. From

Send Text Msg

phone number or email address. (Select

Options

to access contacts, groups or recently used addresses. Scroll down to move to the next field when done.)

You can send a single message to up to ten recipients at once. Use a comma or space to separate each address.

2. Enter the message. (Select access more features.)

3. When done, select

Create a Multimedia Message

Y ou can send and receive multimedia messages with most multimedia phones and email addresses. If you reach the character or file size limit for a single multimedia message, you need to edit the message to meet the size limitation.

1. From

Send Pic Msg

phone number or email address. (Select

Options

to access contacts, groups or recently used addresses. Scroll down to move to the next field when done.) You can send a single message to up to ten recipients at once. Use a comma or space to separate each address.

34 Send Messages

, enter a recipient’s

Options

Send

, enter a recipient’s

2. Repeat the first step for CC and BCC, if needed.

3. Enter a subject.

4. Enter a message.

5. Attach an image file. (Select access more features.)

6. Attach a sound file. (Select access more features.)

7. When done, select

Send

Options

Create an Instant Message

From

Email + IM

messages (IMs) from your phone. Check payLo by Virgin Mobile’s Web site at

www.virginmobileusa.com for pricing.

, you can send instant

Create an Email Message

From

Email + IM

messages from your phone. Check payLo by Virgin Mobile’s Web site at

www.virginmobileusa.com for pricing.

, you can send email

Receive Calls while Creating Messages

If you receive a call while creating a message a notification appears. Do one of the following:

•Select

•Press the

Ignore

to the message screen.

your phone automatically saves the message to

to ignore the call and return

Send

key to answer the call and

Drafts

Enter Message Recipients

The following describes how to add recipients to your messages.

Add Recipients from Contacts

1. At the compose message screen, select

Options > Contacts

number or email address.

2. Select a contact from the contacts list.

3. Select a number or address.

4. Complete your message.

Add Recipients from Recent List

1. At the compose message screen, select

Options > Recent List

phone number or email address.

2. Select a number or address.

3. Complete your message.

Add Recipients from Recent Calls

1. At the compose message screen, select

Options > Recent Calls

phone number or email address.

2. Select a number.

3. Complete your message.

Send to Groups

1. At the compose message screen, select

Options > Groups

number or email address.

2. Select a group.

3. Complete your message.

when entering a phone

when entering a

when entering a phone

Save Recipients as Contacts

1. At the compose message screen, select

Options > Save Address

phone number or email address.

2. Select a number or address.

3. Select

Options > Save New Contact

create a new contact) or

Contact

(to add the number or address to

an existing contact).

when entering a

Options > Add to

Add Recipients from Message Text

1. At the compose message screen, select

Options > Add Address

text to add more recipients.

2. Enter a number or address to add.

3. Complete your message.

when entering the

Save Messages to Drafts

At the compose message screen, select

Options > Save Message

text. Your phone saves the message to for you to complete at a later time.

when entering the

Drafts

Complete Messages in Drafts

1. From

Drafts

message.

2. Select

3. Complete your message.

, highlight your desired

Edit

Options > Edit

(to

User Guide 35

Use Auto Text

Add Auto Text

1. At the compose message screen, select

Options > Insert Auto Text

the text.

2. Select an auto text entry.

3. Complete your message.

when entering

Save Messages as Auto Text

1. At the compose message screen, select

Options > Save as Auto Text

entering the text to use it later as auto text.

2. Complete your message.

when

Save Received Messages as Auto Text

When viewing a received message, select

Options > Save as Auto T ext

auto text.

to use it later as

Attaching Files to Messages

The following describes how to select to add various files to your messages when entering the text, depending on the services provided.

Add Media Files to Messages

1. At the compose message screen, select the applicable option. For example, to add an image, select

2. Select a file to add to your message. To remove a media file, select the

applicable option. For example, to remove a sound, select

3. Complete your message.

36 Send Messages

Options > Pictures

Options > Remove Sound

Options

Take Pictures for Messages

1. At the compose message screen, select

Options > Take a Picture

image.

2. Take a picture.

3. Select it to add to your message.

4. Complete your message.

when adding an

Record Sounds for Messages

1. At the compose message screen, select

Options > Record Sound

sound.

2. Record a sound.

3. Select it to add to your message.

4. Complete your message.

when adding a

Set Writing Language

1. At the compose message screen, select

Options > Writing Language

the language you compose your message in.

2. Complete your message.

Preview Messages

1. At the compose message screen, select

Options > Preview Message

entering the message or media file.

2. Do one of the following: –Select –Select

Send

to send message.

Options

to access more features.

to change

when

Manage Received Messages

Reply to Text Messages

When receiving a message, your phone displays a notification and the message icon appears at the top of your screen.

1. When a message notification appears, select

Inbox

Ignore

An icon appears at the top of your screen when you have an unread message.

2. From

View > Reply

3. Complete your message and select

Reply to Multimedia Messages

When receiving a message, your phone automatically downloads it with a notification.

Note:

phone downloads the message after the call.

1. At a message notification, select view the message) or later).

2. After viewing the message, select

Options > Reply

than one slide. Select

3. Complete your message and select

(to view the message) or

(to clear the notification).

Inbox

, highlight a message and select

Options

If receiving a message during a call, the

(to compose your message)

(to access more features).

Later

if the message has more

Options

to access more features.

Send

View

(to check it

Send

(to

Forward Messages

1. When viewing a received message, select

Options > Forward

2. Enter a number or address.

3. Complete your message and select

Send

Reply with a Copy of the Message

1. When viewing a received message, select

Options > Reply with Copy

The original message appears in your reply message.

2. Complete your message and select

Send

Call Sender

When viewing a received message, press the

Send

key to call the sender.

Save Received Messages

When viewing a received message, select

Options > Save Message

to save it to

Saved

Lock Messages

When viewing a received message, select

Options > Lock

deletion. To unlock the message, select

Options > Unlock

to protect it from accidental

Sort Messages in Inbox

1. From

Inbox

, select

Options > Sort

2. Select a sort option.

User Guide 37

Go to Web Addresses in Messages

When viewing a received message, select

Options > Go

in the message.

to go to a web address included

Manage Attached Files

Play Attached Files

When viewing a received message with applicable files, they will play automatically. Select

Options > Mute

Save Attached Files

When viewing a received message with files attached, select the applicable save option to save the attached files, including graphics or sounds. For example, to save a contact, select

Options > Save Contact

View Message Information

When viewing a received message, select

Options > Message Info

priority, sent time, size, etc.

Replay Messages

When viewing a received message, select

Options > Replay

(including a slide or sound if contained) from the beginning.

to turn off the sound.

to view the message

to restart the message

Manage Voicemail

Set Up your Voicemail

Before your phone can receive voicemail messages, you must set up a 4-10 digit passcode and record a personal voicemail greeting.

When you have set up your voicemail, all unanswered calls to your phone are automatically transferred to voicemail, even if your phone is in use or turned off.

1. Press and hold the 1 key.

2. Follow the system prompts to create a password and record a greeting.

Check your Voicemail

When you receive a voicemail message, a notification with a voicemail message icon appears at the top of your screen.

• At the voicemail notification, select call your voicemail number and follow the system prompts to retrieve the message. Select

Ignore

without checking messages. The notification icon remains on top of the screen until you listen to the message.

• When only the voicemail message icon appears on top of the screen, select

Voicemail

to retrieve the message.

to clear the notification

and follow the system prompts

Call

38 Manage Voicemail

Manage Sent Messages

Check Message Status in Sent Folder

Use the following symbols to check the Sent folder for the status of messages successfully sent.

The message was sent. You cannot cancel delivery of the message.

The message has been received. The message has been sent to more than

one recipient.

Check Message Status in Outbox

Use the following symbols to check your

Outbox

for the status of messages sent but still

in process.

The message is pending and will be sent when possible. You can cancel delivery of the message.

The message cannot be sent because service is not available. An alert appears on your phone if the message cannot be sent.

Unable to Send Messages

You may not be able to send or receive messages if your phone’s memory is nearly full, or if digital service is not available at the time. To free up memory, erase old messages. See “Erase Messages” on page 41.

Review Virgin Alerts

Your phone automatically saves all the Virgin Alerts received.

To review a Virgin Alert, select it from

Alerts

. The most recent alerts appear at the

top.

Virgin

Message Settings

The following message settings affect all messages unless you change them for individual messages.

Set your Text Tone

1. From

Text Tone

list to alert you when you receive a new message. (Scroll through the list to hear the different ringtones.)

2. Follow the prompts to assign the ringtone to all incoming messages for all or specific numbers in your selected contact or group.

Set Message List View

From

Msg List View

following to set your message list display:

•

Sender & Preview

first part of messages.

•

Sender & Date-Time

and sent time of messages.

•

Msg Preview

messages.

•

Sender

, select a ringtone from the

, select one of the

displays the sender and

displays the sender

displays the first part of

displays the message sender.

User Guide 39

Set your Reminder

From

Reminder

reminder beep to sound every five minutes until you read the new message.

, select On to enable a

Set Chat View

From

Chat View

group sent and received messages by contact, phone number, or address. To view messages in the order they are received or sent, select

Classic

, select

Conversation

Set your Signature

You can create a signature to appear at the end of all outgoing messages.

1. From

Signature

signature use on or off. A checkmark will appear.

2. Enter your signature.

3. Select

Note:

The signature counts towards the

character limit of your message.

, press the OK key to turn

to save the signature.

Edit Auto Text

Your phone comes with auto text messages, such as “Please call me,” which you can insert into the body of a text message. You can edit or create up to 40 preset messages.

1. From

Auto Text

– Scroll to an auto text message and select

Edit

– Select

text message.

40 Message Settings

, do one of the following:

New Msg

to create a new auto

2. Enter or edit the text.

3. Select

Note:

written or received as auto text messages.

Save

You can also save messages you have

Erase Recent List

From

Erase Recent List

the list of recipients you have recently sent messages to.

, select

Yes

to clear

Enable CC/BCC Fields

From

CC and BCC

the CC and BCC fields) or them).

, select

Disabled

Enabled

(to hide

(to show

Enable Save to Sent

From

Save to Sent

automatically save outgoing messages to the

Sent

folder),

of outgoing messages to the

User Confirmation

them when sending them).

, select

Auto

(to

Off

(to disable automatic saving

Sent

(to choose whether to save

folder), or

Enable Auto Erase

Use

Auto Erase

messages automatically when it needs memory for incoming messages. From

Auto Erase

•

Disabled

•

Inbox Msgs

when memory is needed.

•

Sent Msgs

when memory is needed.

•

Both

and

to set your phone to erase

, select one of the following:

erases no messages.

erases old messages in

erases old messages in both

Sent

when memory is needed.

Inbox

Sent

Inbox

Set Default Text

You can change the default text entry mode when creating a text message. This setting applies only to the Message field, not the Send To field.

From

Text Entry

enter text letter by letter) or enter text with word recognition).

, select

Normal Alpha

Rapid Entry

(to

Erase Messages

Erasing old messages frees up memory in your phone. You can erase messages as you send or read them, erase them one at a time, or erase them all at once.

Erase a Single Message

When viewing a received message, select

Options > Erase > Yes Note:

You can erase a scheduled message, but

cannot cancel its delivery.

Erase Messages from a Folder

From

Erase Msgs

messages from. For example, to erase received messages, select

Note:

You cannot recover deleted information.

Erase All Messages

From

Erase Msgs

messages from all folders, except for voicemail messages.

Note:

You cannot recover deleted information.

, select a folder to erase

Inbox > Yes

, select

All > Yes

to erase all

Check Message Count

From

Message Count

many messages you have stored.

screen, check how

User Guide 41

9Contacts

Use

Contacts

to store information about a person or company.

Contacts Menu

Select

Contacts

from the main menu to access the following functions:

Level 1 > Level 2 > Level 3 Contacts Find

Add New Groups Speed Dial List V oice Dial List My Number Help

Access your existing contacts list. Add a new entry to your contacts list. View your groups of contacts. View your contacts assigned with speed dials. View your contacts assigned with voice dials. View your phone number. Access the user guide on your phone.

Access Contacts

Access Contacts List

1. From

Find

desired contact and scroll to highlight it.

2. Do one of the following: –Press the

–Press the

– Select

42 Contacts Menu

, enter the first letter of your

Send Msg

contact.

details.

functions.

key to view the contact’s

Options

to access more

key to call the

View Contact Details

1. From

Find

2. At the contact details screen, highlight a number, address or note.

3. Select the detail you want to view. For example, to view a phone number, select

Options > View Number

, select a contact.

Use Frequent List

With

Frequent List

of your most frequently called contacts. See “Enable Frequent List” on page 61.

enabled, you can view 15

Use Fast Find

With

Fast Find

two keys to view closer matches in your contacts list. See “Call Contact using Fast Find” on page 61.

enabled, you can press one or

Add Contacts

Add Contacts from Main Screen

1. From the main screen, enter a phone number to save (include the area code).

2. Select

3. Enter a name for the contact.

4. Enter additional phone numbers, email

5. When done, select

Add Contacts from Contacts Menu

1. From

2. Enter a primary number for the contact.

3. Enter additional phone numbers, email

4. When done, select

User Guide 43

Save > New Entry

addresses, and other contact details. (Scroll up or down to move through the contact fields.)

Add New

contact. Scroll down to the next field when done.

addresses, and other contact details. (Scroll up or down to move through the contact fields.)

, enter a name for the

Save

Add a Code or Extension

When saving the phone number of an automated service, you may include a pause for dialing an extension.

1. From the main screen, enter a phone number.

2. Select

3. Enter the remaining numbers and select

4. Complete the contact information and

Options

–

Time Pause

dialing for two seconds.

–

Hard Pause

until you select the call.

Save > New Entry

select

and a type of pause:

causes the phone to stop

causes the phone to wait

Save

Release

while making

Use Contacts

Call Contacts

1. From

Find

, select a contact.

2. At the contact details screen, highlight a number.

3. Select

Send a Text Message to Contacts

1. From

2. At the contact details screen, highlight a

3. Select

4. Complete your text message and select

Options > Call

Find

, select a contact.

number or email address.

Options > Send Text Msg

Send

Send a Multimedia Message to Contacts

1. From

Find

2. At the contact details screen, highlight a number or email address.

3. Select

4. Complete your multimedia message and select

, select a contact.

Options > Send Pic Msg

Send

Send a Contact vCard

1. From

Find

2. At the contact details screen, highlight the contact name.

3. Select a Bluetooth-enabled device.

4. Complete the appropriate task to send the contact information.

, select a contact.

Options > Send as vCard

to send to

Customize Contacts

Edit Contact Details

1. From

Find

2. At the contact details screen, select

3. Enter additional phone numbers, email addresses, and other contact details. (Scroll up or down to move through the contact fields.)

4. When done, select

, select a contact.

Save

Edit

Assign Number Types

1. From

Find

, select a contact.

2. At the contact details screen, select

3. Press down twice to scroll to the number type dropdown and press the

4. Select a number type. The appropriate icon appears next to the number in your contacts list.

5. Select

Save

Assign Ringtones to Contacts

1. From

Find

2. At the contact details screen, select the contact name.

3. Select (Scroll to select a ringtone.)

, select a contact.

Ringtone

to assign a ringtone.

Assign Message Tones to Contacts

1. From

Find

2. At the contact details screen, select the contact name.

3. Select

select a tone.)

, select a contact.

Text Tone

to assign a tone. (Scroll to

Assign Pictures to Contacts

1. From

Find

2. At the contact details screen, highlight the contact name.

3. Select to assign a picture .

, select a contact.

Options > Picture > Assign Picture

key.

Edit

44 Customize Contacts

Add a Prefix to Phone Numbers

Use

Prepend

code, to a phone number:

1. From

2. At the contact details screen, highlight a

3. Select

4. Select

to add a prefix, such as an area

Find

, select a contact.

number.

Options > Prepend

prefix at the beginning of the number.

Save

to enter the

Assign Speed Dials to Contacts

1. From

Find

2. At the contact details screen, highlight a number.

3. Select

4. Select a location from the list to assign the speed dial number.

, select a contact.

Options > Add Speed Dial

Change Primary Numbers

When a contact has more than one number, the first number becomes the primary number by default. To change the contact’s primary number:

1. From

Find

, select a contact.

2. At the contact details screen, highlight a number.

3. Select

Options > Primary Number > Yes

3. Select

4. Select groups from the list provided. A

5. When finished, select

Visit Web Addresses

1. From

2. At the contact details screen, highlight a

3. Select

Erase Contacts

Erase Contact Details

1. From

2. At the contact details screen, highlight a

3. Select your desired erase option and then

Erase an Entire Contact

1. From

2. At the contact details screen, highlight the

3. Select

Add Contacts to Groups

1. From

Find

, select a contact.

2. At the contact details screen, highlight a number or email address.

User Guide 45

Options > Add To Gr oup

checkmark appears next to each selection. You can also remove a checkmark.

Done

Find

, select a contact.

Web address.

Options > Launch Web

Find

, select a contact.

number, address or note.

select

Yes

. For example, to erase an email

address, select

Yes

contact name.

erase the entire contact.

Options > Erase Em ail >

Find

, select a contact.

Options > Erase Contact > Yes

Contact Groups

You can assign your contacts to groups. Your phone comes with default groups. You can also create your own groups.

View Groups

1. Select

2. Highlight a group and do one of the

Create a New Group

1. From

2. Enter a name for the group and select

3. Select contacts from the list provided. A

4. When finished, select Your new group appears the next time you view your groups list.

Send Text Messages to Groups

1. From

2. Select

3. Complete your text message and select

46 Contact Groups

Groups

groups, followed by the custom groups you have created.

following: –Press the

details. – Select – Select

functions.

checkmark appears next to each selection. You can also remove checkmarks.

Send

to view your preloaded

key to view the group

New

to create a new group.

Options

to access more

Groups

, select

New

Done

Groups

, highlight a group.

Options > Send Text Msg

Send Multimedia Messages to Groups

1. From

Groups

list, highlight a group.

2. Select

3. Complete your multimedia message and

Options > Send Pic Msg

select

Send

Add or Remove Contacts from Groups

1. From

Groups

, highlight a group.

2. Select

3. If you are modifying a group you created,

4. Select contacts from the list provided. A

5. When finished, select

Options > Edit

select

. Otherwise, go to the next step.

checkmark appears next to each contact in the group. Press the remove checkmarks.

Assign Ringtones to Groups

1. From

Groups

created.

2. At the group details screen, scroll to the group name.

3. Select ringtone. (Scroll to select a ringtone.)

, select a group you have

Options > Ringtone

Assign Message Tones to Groups

1. From

Groups

created.

2. At the group details screen, scroll to the group name.

3. Select ringtone. (Scroll to select a ringtone.)

, select a group you have

Options > T ext Tone

key to add or

Done

to assign a

Assign Pictures to Groups

1. From

Groups

created.

2. At the group details screen, scroll to the group name.

3. Select to assign a picture.

, select a group you have

Options > Picture > Assign Picture

Erase a Group

1. From

Groups

, highlight a group.

2. Select

Options > Erase > Yes

Speed Dial List

Assign Speed Dial Numbers

1. From

Speed Dial List

unassigned number (marked as

Unassigned

2. Select

3. At the contacts list, select a contact.

4. At the contact details screen, select a phone number.

Assign

Clear Speed Dial Numbers

1. From

Speed Dial List

assigned number.

2. Select

Erase > Yes

, highlight an

Voice Dial List

Enable Voice Dial Tags

Your phone creates a voice dial tag for each contact that has a name field which is not blank or a name that is more than five syllables. You can enable or disable the voice dial tags associated with your contacts.

1. From

Voice Dial List

add or remove checkmarks. A checkmark appears next to each enabled voice dial. (Scroll through the list to play the voice dial tags.)

2. When done, select

, press the OK key to

Save

Search Contact Voice

You can use voice commands to find a contact in your voice dial list. For more information, see “Find a Contact” on page 72.

View Phone Number

Select

My Number

phone number.

to view your phone’s

User Guide 47

10 Tools

Tools Menu

From

T ools + Settings

Level 2 > Level 3 > Level 4 T ools V oice Memo

Voice Memo

Use

Voice Memo

audio memos.

Record Voice Memos

1. From

Voice Memo

2. Record your voice memo and select when done.

48 Tools Menu

, select

T ools

to access the following functions:

Calendar Alarm Clock Tip Calculator Calculator World Clock Timer Stopwatch Memopad Help

to record and play back

, select

Record New

Access these options: Schedule an appointment. Set an alarm. Calculate a tip. Perform basic calculations. View times from different time zones. Set a countdown timer. Use a stopwatch timer. Access these options: Access the user guide on your phone.

3. Select If you receive an incoming call while recording

a memo, the memo is saved and the incoming call screen appears.

Play Voice Memos

1. From

Stop

2. Select

Record New

New Memo

Save

Recorded Memos

memo.

Play

access more features.

to play the memo or

and

Recorded Memos

and

View Memos

, highlight a

Options

Press the

Calendar

Use

Calendar

reminder alerts.

Create an Event

1. From Scroll down to move to the next field when done.

2. Press the from the list.

3. Press the needed. – Scroll left or right to move between

– Scroll up or down to change month,

Press the next field.

4. Press the needed. – Scroll left or right to move between

– Scroll up or down to change hour,

Press the next field.

5. Press the needed. – Scroll left or right to move between

– Scroll up or down to change hour and

User Guide 49

to schedule events and set

Add New Event

month, day, and year fields.

day, and year.

hour, minute, and AM/PM fields.

minute, and AM/PM.

hour and minute fields.

minute.

, enter a name.

key to select an event type

key to change the date, if

key to save and move to the

key to change the time, if

key to save and move to the

key to change the duration, if

next field.

6. Press the the list.

7. Press the the list.

8. Press the sound from the list.

9. Press the to enable silent mode or sounds.

10.Press the event from the list, if needed.

11. Select

View Events

View Events by Month

1. From month view. (Days with events are highlighted.)

2. Press the

3. Do one of the following: – Scroll left or right to move to another

– Select an event. – Scroll to a time and select

–Select

key to save and move to the

key to select a priority from

key to select a reminder from

key to select a reminder

key to select

key to select a recurring

Save

View Month

date.

create a new event.

, scroll through the

key to select a date.

Options

to access more features.

During Event

Off

to have normal

Add New

View Events by Date

From

View Day

• Scroll left or right to move to another date.

• Select an event.

• Scroll to a time and select create a new event.

• Select

, do one of the following:

Options

to access more features.

Add New

Go to a Specific Date

1. From

Go to Date

move between month, day, and year fields. Scroll up or down to change month, day, or year.

2. Press the

, scroll left or right to

key to select the date.

View Events by List

From

View All Events

the list or

Options

, select an event from

to access more features.

Return to the Current Date

From

View Day

Today

, select

to return to the current date.

Options > Go to

Sort Events by Time

From

View All Events

by Time

to sort events by time.

, select

Options > Sort

Sort Events by Type

From

View All Events

by Type

to sort events by their assigned type.

, select

Options > Sort

Sort Events by Priority

From

View All Events

by Priority

priority.

to sort events by their assigned

, select

Options > Sort

Modify Events

Edit an Event

1. From

View Day

2. At the event details screen, select

> Edit

3. Modify the event and select

, select an event.

Save

Send an Event

1. From

View Day

2. At the event details screen, select

> Send

3. Complete the appropriate task.

, select an event.

to send event details in a message.

Copy an Event

1. From

View Day

2. At the event details screen, select

> Copy

3. Enter a new name for the event.

4. Complete the event and select

, select an event.

Save

Erase Events

Erase an Event

1. From

View Day

2. At the event details screen, select

> Erase > Yes

, select an event.

Options

50 Calendar

Erase the Current Day’s Events

From

View Day

Today’s Events > Yes

that day.

, select

Options > Erase

to erase all events on

Erase All Events

From

View All Events

Erase All Events > Yes

from the phone.

Note:

You cannot recover deleted information.

, select

Options >

to erase all events

Erase All Past Events

From

View All Events

Erase All Past Events > Yes

events from the phone.

Note:

You cannot recover deleted information.

, select

to erase all past

Options >

Change Calendar Settings

From

Settings

features.

Set Calendar Hours

1. From and end times. – Scroll left or right to move between

– Scroll up or down to change hour,

2. Select

Erase Events Automatically

From list to set when to automatically erase your past events.

User Guide 51

, you can modify the following

Calendar Hours

hour, minute, and AM/PM fields. minute, and AM/PM.

Save

when done.

Auto Erase

, modify the start

, select an option from the

Set Event Priority

From

Priority

event you create with this priority type.

, select an option to set every

Set Event Reminder

From

Reminder

event you create with this reminder setting.

, select an option to set every

Set Event Reminder Alert

From

Reminder Sound

every event you create with this reminder alert. (Scroll to listen to sounds.)

, select an option to set

Set Event Silent Mode

From

Silent Mode

every event you create with this silent mode.

, select an option to set

Alarm Clock

You can set up to four alerts with your phone’s three alarm clocks and one quick alarm.

Note:

The alert occurs only if the phone is on.

Set an Alarm

1. From

Alarm Clock

alarms and select

2. Press the

needed. – Scroll left or right to move between

hour, minute and AM/PM fields.

– Scroll up or down to change hour,

minute and AM/PM.

Press the

the next field.

, scroll to one of the

Set

key to change the time, if

key to save time and move to

3. Press the OK key to select a sound from the list.

4. Press the

5. Press the

6. Select

When the alarm rings, select the alarm or another ten minutes.

alarm from the list, if needed.

key to select a recurring

key to enter a note.

Save

Snooze

to set the alarm to ring in

Stop

to turn off

Set the Quick Alarm

1. From

Alarm Clock

alarm and select

2. Choose a time. (A notification shows the quick alarm is on.)

When the quick alarm rings, select off the alarm, or again.

, scroll to the quick

Set

Reset

to set the quick alarm

Off

to turn

Change Alarm Clock Settings

From

Settings

features.

Set Snooze Duration

From how long before the alarm goes off again when you hit the snooze.

Set Snooze Limit

From how many times you can hit the snooze.

, you can modify the following

Snooze Duration

Snooze Limit

, select an option to set

Use Tip Calculator

1. From

Tip Calculator

your bill.

2. Select the percentage you want to tip.

3. Enter the number of people sharing the bill (or enter 1 if paying the entire bill).

4. Select

5. Select

to view the final bill.

Done

, enter the amount of

when finished.

Use Calculator

1. From

Calculator

2. Select a mathematical operation: – Scroll left to multiply. – Scroll right to divide. – Scroll up to add. – Scroll down to subtract.

Your selection will appear highlighted.

3. Enter the second number, and press the key to view the result.

4. Select

Exit

Options

–

Square

–

Square Root

the entered value.

–

Cube

–MS replaces the value currently stored

in memory with the displayed result on the screen.

–

M+

adds displayed result on the screen

to the value currently stored in memory.

–

memory on the screen.

–

memory.

, enter the first number.

to return to the menu, or

and one of the following:

squares the entered value.

shows the square root of

cubes the entered value.

displays value currently stored in clears value currently stored in

52 Use Tip Calculator

World Clock

Use

World Clock

around the world in relation to your local time.

to check times in cities

Set World Clock

1. From

World Clock

to select a time zone.

2. Check your local time and date on the first line, followed by your selected world city and its time and date.

, first scroll left or right

Search World Clock

1. From

World Clock

Search City

2. Enter the first letter(s) of your desired city or country.

3. Select a city or country from the list.

, select

Search Country

Options >

Use Timer

The timer counts down for the specified time. It beeps when that amount of time has elapsed.

1. From

Timer

, select

Set

2. Enter the time length. – Scroll left or right to move between

hours, minutes, or seconds fields.

– Scroll up or down to change hours,

minutes, or seconds.

3. Select

Sound

modify the sound.

, and choose from the list to

4. To work the timer, select from the following options: –

Start

begins the countdown.

–

Stop

pauses the countdown.

–

Reset

When the countdown is complete, select silence the alarm.

clears the timer.

Use Stopwatch

From

Stopwatch

options:

•

Start

•

Stop

•

Reset

Press the

, select from the following

begins counting.

pauses counting.

clears the stopwatch.

Back

key to exit.

Memopad

Write a Memo

1. From

New Memo

2. Select

Save

View a Memo

From

View Memos

memo or

Options

Edit a Memo

1. From

View Memos

2. Select

3. Edit the memo, and select

Options > Edit

, enter the memo.

, select

View

to access more features.

to open a

, highlight a memo.

Save

Off

User Guide 53

Send a Memo

1. From

View Memos

2. Select

3. Complete the message, and select

Options > Send as SMS

, highlight a memo.

Send

Call a Number in a Memo

If you have a phone number in a memo, you can call it.

1. From

View Memos

2. Select

3. Select a number, and press the

Options > Use Numbers

, highlight a memo.

Send

key.

Lock a Memo

You can lock a memo to prevent it from being edited or erased.

1. From

View Memos

2. Select To unlock a memo, select

Options > Lock Memo

, highlight a memo.

Unlock Memo

Erase a Memo

1. From

2. Select

View Memos

Options > Erase > Yes

, highlight a memo.

Erase All Memos

From

View Memos

All > Yes

Note:

Selecting

unlocked memos.

, select

Erase All

Options > Erase

only erases

54 Memopad

11 Settings

Settings Menu

From

T ools + Settings

Level 2 > Level 3 > Level 4 Settings Bluetooth

, select

Display

Sounds

Convenience

Call Options

Security

Messaging

Network Accessories

Phone Info

Help

Settings

to access the following functions:

Access these options: Access these options:

Banner Format

Access these options:

Ringtones, Personal Ringtones, Power On/Off Sound, Flip Sounds Minute Alert, Earpiece Volume

Access these options: enabled),

Message, 1-Touch Dialing, Customize Keys Alert

Access these options:

Answer

Access these options:

Numbers, Erase Contacts, Erase Downloads

Access these options:

View, Signature, Auto Text, Erase Recent List, CC and BCC Save to Sent, Auto Erase

Access these options: Access these options:

and Access these options:

Version Info, Icon Keys

Access the user guide on your phone.

My Devices

Language, Backlight, Auto Hyphen, Time/Date

, and

Key Volume, Key Length, Text Tone, Smart Volume

Airplane Mode, Fast Find, Frequent List, Hold Call

, and

Hearing Aid

Graphics, Menu Style, Themes, Greeting

Brightness

Ringtone Volume, Ringtones, Business

Set Date/Time

Voice Dialing, Open to Answer, Auto

Any Key

Lock Phone, Change Lock Code, Special

Text Tone, Msg List View, Reminder, Chat

Privacy Alert Headset Sound, Power Backlighting, TTY

My Number, Activation, Phone Memory

, and

and

Settings

, and

Speakerphone Volume

(with

Text Entry

User Guide

and

Location

Airplane Mode

, and

Missed Call

, and

Reset Phone

User Guide 55

Bluetooth

Bluetooth® wireless technology enables wireless connectivity with accessories such as headsets, portable GPS devices, and more.

Y ou can connect compatible Bluetooth devices to your phone. To buy payLo by V ir gin Mobile authorized Bluetooth accessories for your phone, visit

Pair with a Device

To enable your phone to communicate with a Bluetooth device, you need to "pair" the device with your phone. The following instructions describe the process. You may also need to reference the user guide provided with your Bluetooth device.

1. Prepare the Bluetooth device (accessory)

2. From

3. At the device list, highlight a device and

4. If necessary, enter the password provided

With the password accepted, the device appears in your device list.

www.virginmobileus a.com

for pairing as described in the device’s user guide.

My Devices

phone then searches and detects any available Bluetooth devices in the vicinity.

You must enable the Bluetooth feature on your phone.

select

Add

Accept the pairing if prompted.

with the Bluetooth device and select

, select

Find New

. Your

Use Bluetooth Devices

Connect to a Device

Before you can use Bluetooth, you must get your phone ready to communicate with a device. This is called “connecting.”

To connect your phone to a Bluetooth device, from

My Devices

Connect

A notification appears confirming the connection. You can now use the device with your phone.

Disconnect from a Device

From

My Devices

device and select

Rename a Device

1. From

2. Select

3. Enter a new name and select

Delete a Device

You can delete a Bluetooth device that you have paired your phone with.

1. From

2. Select

, highlight a device and select

, highlight a connected

Disconnect

My Devices

Options > Rename

My Devices

Options > Delete > Yes

, highlight a device.

Save

56 Bluetooth

View Device Services

A Bluetooth device paired with your phone may have more than one service profile (such as Headset, Handsfree, and so on). Do the following to check the services available:

1. From

2. Select

My Devices

Options > Services

, highlight a device.

Change Bluetooth Settings

From

Settings

Bluetooth

Enable Bluetooth

Before you can connect your phone with a Bluetooth device, you need to enable the Bluetooth feature on your phone.

From

Limit V is ibi li ty

You can limit the time your phone is visible to other Bluetooth devices.

From phone visible for your selected time before becoming invisible.

Change Phone’s Name

You can change the name presented for other Bluetooth devices’ search of your phone. From select

, you can modify the following

features.

On/Off

, select On.

Visibility

, select an option to set the

Device Name

Save

, enter a new name and

View Supported Services

Select

Device Info

Bluetooth service profiles your phone supports.

to view a list of the

Display

Graphics

stores your preloaded and downloaded graphics. You can download wallpapers and screensavers to your phone from the payLo by Virgin Mobile Web site at

www.virginmobileusa.com

your phone using

Downloads

Download a Graphic

Before downloading, make sure you have enough money in your cash balance; otherwise you can Top-Up your account.

1. From

Graphics

2. Follow the prompts to purchase and

and search for a graphic.

download the selected graphic.

Assign a Graphic

1. From

Graphics

Screensavers, Pictures

folders.

2. From a file list, select a graphic.

3. Select

4. Complete the appropriate task.

Assign

assign the graphic.

and choose how you want to

or directly from

, select

Get More

, browse the

or other graphic

. Charges apply.

Wallpapers

User Guide 57

Set Main Menu View

From

Menu Style

•

Icon Grid

item, with its name at the top of the screen.

•

List

displays a list of all menu items.

The next time you view the selected menu style appears.

, select one of the following:

displays icons of each menu

, your

Set Theme

From

Themes

display background.

, select a color theme for the

Set Greeting Banner

The banner is the personal label for your phone, appearing on the main screen above the time and date.

1. From

Greeting Banner

2. Press the

3. Enter your new text (up to 14 characters).

4. Select

banner.

Save

Back

, select

Edit

key to clear the current

Set Language

From

Language

, select a language.

Backlight

Set Display Duration

From

Backlight

one of the following:

•

Always Dim

dim before turning off.

•

7 Seconds, 10 Seconds, 15 Seconds Seconds

time after your last keypress.

•

Always Bright

remain bright before turning off.

, select

Display Duration

forces the backlight to remain

turns backlighting on for the set

forces the backlight to

and

, or,

Set Keypad Duration

From

Backlight

one of the following:

•

Off

before turning off.

•

7 Seconds, 10 Seconds, 15 Seconds, 30 Seconds

on for the set time after your last keypress.

•

Same as Display

the

, select

Keypad Duration

forces the backlight to remain dim

, or

60 Seconds

Display Duration

turns backlighting

matches the setting for

and

Enable Auto-Hyphenation

Auto-hyphenation, when enabled, automatically inserts hyphens into your phone numbers to be consistent with the U.S. dialing plan (or the North American Numbering Plan). From

Auto Hyphen

auto-hyphenation.

, select

Enabled

to turn on

58 Display

Set Time and Date Format

From

Time/Date Format

date format.

, select a time and

Set Brightness

1. From

Brightness

brightness level.

2. Select

Save

, scroll to change the

Sounds

Y our phone has several settings that control the sound. You can select from a variety of ringtones and adjust the volume.

Set Ringtone Volume

1. From

Ringtone Volume

to set the ringtone volume.

2. Select

Note:

also.

Save

to save.

Press the OK key to enable vibrate mode

Set your Ringtone

Use

Ringtones

preloaded or downloaded ringtone. See “Ringtones” on page 24 for more information.

to set your ringtone with a

Set your Business Ringtone

Use

Business Ringtones

your business group contacts with a preloaded or downloaded ringtone. See “Ringtones” on page 24 for more information.

, scroll right or left

to set the ringtone for

Set your Personal Ringtone

Use

Personal Ringtones

your personal group contacts with a preloaded or downloaded ringtone. See “Ringtones” on page 24 for more information.

to set the ringtone for

Set Power On/Off Sounds

From

Power On/Off Sound

to have your phone play the sound when turned on.

, select

Enabled

Set Flip Sounds

1. From

Flip Sounds

Flip Close

2. Select a sound. (Scroll down the list to play

the sounds.)

, select

Flip Open

Set Keypad Volume

1. From

Key V olume

the keypad volume.

2. Press the

, scroll right or left to set

key to save.

Set Key Tone Length

From

Key Length

set the length of the keypad tone.

, select

Normal

Long

Set your Text Tone

Use

Text Tone

ringtone with a preloaded or downloaded ringtone. See “Ringtones” on page 24 for more information.

to set your text message

User Guide 59

Enable Smart Volume

From

Smart Volume

automatically adjust the volume during a call, based on surrounding noise levels.

, select

Enabled

Enable Minute Alert

From

Minute Alert

phone alerts you with a short beep ten seconds before each minute passes during a call.

, select

Enabled

. Your

Set Earpiece Volume

1. From

Earpiece Volume

to set the earpiece volume.

2. Press the

key to save.

, scroll right or left

Set Speakerphone Volume

1. From

Speakerphone Volume

or left to set the speakerphone volume.

2. Press the

key to save.

, scroll right

Convenience

Use these settings to make your phone more convenient to use.

Set Date and Time

In Airplane mode, you can set the time and date manually.

Note:

Y ou can only access

Airplane Mode

1. From change the date: – Scroll left or right to move between the

60 Convenience

enabled.

Set Date/Time

month, day, and year fields.

Set Date/Time

, do the following to

with

– Scroll up or down to change the month,

day, and year.

2. Press the

3. Do the following to change the time:

4. Press the

5. Select

key to save the date.

– Scroll left or right to move between the

hour, minute, and AM/PM fields.

– Scroll up or down to change the hour,

minute, and AM/PM.

key to save the time.

Done

Enable Airplane Mode

While in an airplane, it is normally required that you turn off your mobile phone because it emits RF signals that interfere with air traffic control. In airplane mode, however, your phone does not emit RF signals. You cannot make or receive calls, send text messages, use the Browser or Bluetooth, but you can play games, use the Calendar, set the clock, and make emergency calls to designated emergency numbers. Please check with uniformed personnel before operating your phone in Airplane mode.

From

Airplane Mode

to activate airplane mode. With airplane mode enabled, you can also set

the time and date manually.

, select

Enabled > OK

Call Contact using Fast Find

1. From

Fast Find

fast find.

2. From the main screen, press the keys corresponding to the letters of the name you want to find. A matching contact or speed dial entry appears.

3. Scroll to your desired contact and press the

Send

key to call the number.

, select

Enabled

to turn on

Enable Frequent List

From

Frequent List

most frequently called contacts appear at the beginning of your contacts list. Scroll past the straight line to view the entire contacts list.

, select

Enabled

enabled, the last 15 of your

. With

Hold Call Message

Enable Hold Call

Use

Hold Call Message

calls on hold until you are ready to answer them.

1. From

Hold Call Message

If you have not recorded a hold message, you need to record one, such as “Please hold. I’ll answer in a minute.”

2. Record the message twice, as prompted.

3. Select

The next time a call comes in, you can place it on hold.

User Guide 61

Save

following: –

Play

to replay your message.

–

Re-Record

again.

–

Exit

to exit.

to place incoming

, select

Options

and one of the

to record your message

Enabled

Place a Call on Hold

You can place a call on hold with

Message

enabled.

Note:

If you are already on a call and you receive another call, you cannot place the incoming call on hold. With no call waiting enabled, the call goes to When a call comes in, do the following:

1. Select

2. Select

Options > Hold Call

caller on hold with your recorded hold message.

Answer

hold or speaking.

to speak to the caller on

End Call

to hang up without

Hold Call

Voicemail

to place the

Change Hold Call Message

1. From

Hold Call Message

Re-Record Msg

2. Record the message twice, as prompted.

3. Select

Save

and one of the following: – –

–

to save the message or

Play

to replay your message.

Re-Record

again.

Exit

to record your message

to exit.

, select

Use 1-Touch Dialing

The 1-Touch Dialing feature is the fastest way to call a speed dial location. To call a contact with speed dial, press and hold the speed dialing location.

Options

If it is a two-digit location, press the first digit briefly, then press and hold the second digit.

Note:

To use 1-Touch dialing, you must enable 1-Touch dialing on your phone and have a speed dial location assigned to a contact.

From

1-T ouch Dialing

on 1-touch dialing.

, select

Enabled

to turn

Customize Keys

Y ou can modify the set up your desired shortcut.

1. From

Customize Keys

RIGHT Key

2. Select your desired menu option for the

targeted key shortcut.

Navigation

, or

DOWN Key

key settings to

, select

LEFT Key

Set Missed Call Alert

From

Missed Call Alert

play an alert every five minutes after a missed call.

, select

Enabled

Call Options

Voice Dialing

Use the following features to customize the voice commands.

Enable Automatic Add

From

Automatic Add

automatically add a contact to your voice dial list when you create a new contact.

, select

Enabled

Set Expert Mode

Use

Expert Mode

you hear a tone instead of following the initial voice prompts.

From

Expert Mode

following:

•

Normal

prompts.

•

Expert

instead of voice prompts.

Set Display Results

You can set the phone to display up to three voice recognition contacts when calling or searching for a contact with voice commands. From

Display Results

Three Best

to speak a command after

, select one of the

sets the phone to default voice

sets the phone to sound tones

, select

Single Best

Set Digit Lengths

You can set the number of digits used for a phone number in your voice dial list.

From

Digit Lengths

following options:

•

North American

and 1 + 10 digits in a phone number.

•

Permit All

number.

, select one of the

recognizes only 7, 10,

allows 4-14 digits in a phone

62 Call Options

Voice Answer

– Enable Voice Answer

You can set your phone to answer a call with your voice when using a hands-free accessory.

1. From

Call Options > Auto Answer

Disabled

2. From

Accessories > Headset Sound

Out of Headset

3. From

Call Options > Voice Dialing >

Voice Answer

, select

With Accessory

, select

– Answer Using Voice Answer

When you receive an incoming call, the phone prompts “Incoming call, answer?” With the caller recognized as a contact entry in your phone, the phone prompts “Incoming call from (Name), answer?” Do one of the following:

• Say “Yes” or press any key except the key to answer the call.

• Say “No” or press the the call.

• Remain silent. The voice alert repeats twice and the phone rings once before returning to the main screen.

End

key to ignore

End

Use Voice Training

If your phone has trouble recognizing your voice, you can train your phone to recognize your specific voice for numbers.

1. From

Voice Training

and select

OK > Train Numbers > OK

, read the message

2. Follow the prompts for each number until training is complete.

Note:

Y ou must read the numbers digit by digit

for voice training to work.

Enable Open to Answer

From

Open to Answer

answer calls by opening the phone.

, select

Enabled

Enable Auto Answer

From

Auto Answer

The phone automatically answers after five seconds with a headset attached.

, select

After 5 Seconds

Enable Any Key

From

Any Key

•

Any Key Mute

press any key except for the

Speakerphone

•

Any Key Answer

you press any key except for the

Back

, select one of the following:

to silence calls when you

key.

to answer calls when

, or

Navigation

key.

Send

Security

This section describes the security features on your phone. You can adjust these features to prevent access to your personal information. All security features are shielded by a four-digit lock code (typically 0000 or the last 4 digits of your phone number).

End

User Guide 63

Lock Phone

Set Lock Phone

With your phone locked, you can call only emergency numbers or payLo by Virgin Mobile’s customer service number. You can still receive incoming calls.

1. From

Security

code.

2. Select following: –

On Power Up

time you turn it on.

–

Now

, enter your four-digit lock

Lock Phone > OK

locks the phone immediately.

and one of the

locks the phone every

Unlock the Phone

1. From the main screen, select

2. Enter your four-digit lock code.

Unlock

Change Lock Code

Change your lock code from the default.

1. From

Security

code.

2. Select

3. Enter a new four-digit code.

4. Re-enter your new lock code.

, enter your four-digit lock

Change Lock Code > Yes

Assign Special Numbers

Use

Special Numbers

numbers) to specify three personal phone numbers you can call with your phone locked.

1. From

Security

code.

64 Security

(in case of emergency

, enter your four-digit lock

2. Select

3. Select an

4. Enter the number and select You can view these numbers only when

entering them for the first time. To make a call to a special number from a locked phone, you must dial the number (including area code) exactly as stored in

Special Numbers

Erase All Contacts

1. From

2. Select

Note:

Erase All Downloads

1. From

2. Select

Note:

Reset your Phone Settings

1. From

2. Select

Note:

Special Numbers

Unassigned

Security

code.

all entries from your contacts list.

You cannot recover deleted information.

code.

erase all your downloaded (excluding the preloaded) content.

You cannot recover deleted information.

code.

phone settings to the factory default, deleting all your custom settings.

You cannot recover deleted information.

, enter your four-digit lock

Erase Contacts > Y es > Yes

Security

, enter your four-digit lock

Erase Downloads > Yes > Yes

Security

, enter your four-digit lock

Reset Phone > Yes

slot.

Done

to reset your

to erase

Messaging

Use

Messaging

all messages. See “Message Settings” on page 39 for more information.

to set up the settings affecting

Network

Enable Privacy Alert

From

Privacy Alert

your phone to alert you when enhanced digital CDMA privacy is lost or regained.

Set Location Information

Use

Location

information with network services other than emergency services (for example, 911, 111, 999 and 000) in serviced areas. This feature works only when your phone is in digital mode. Y ou do have the option of turning off the locator to emergency services.

From

Location

•

911 Only

information only with emergency services when you call your 3-digit emergency code.

•

Location On

information, in addition to emergency services.

, select

Enabled

to set

to share your location

, select one of the following:

(default) shares your position

shares your position

Accessories

Set Headset Sounds

With a headset attached to your phone, you can play the ringtone through the headset or phone speaker.

From

Headset Sound

(ringing from the phone speaker) or

Headset

(ringing from the headset).

Enable Power Backlighting

From

Power Backlighting

to have the backlight always on whenever the phone detects external power.

Charge time may increase, preventing the phone from reaching its complete charge level.

Connect to TTY Device

Y ou can connect the phone to a teletype (TTY) device for the hearing impaired.

Note:

Enable TTY only when using the phone

with a TTY device.

1. Connect the TTY device to your phone.

2. From

TTY

notification.

3. Select one of the following: –

TTY Off

–

TTY On

–

TTY On + Talk

and voice carry over.

–

TTY On + Hear

and hearing carry over.

, select

Out of Phone

, select

Always On

, select OK to clear the

disables TTY.

enables TTY devices.

enables TTY devices

Out of

User Guide 65

Connect to Hearing Aid Device

With a T-coil hearing aid device (sold separately) connected, you can enable the hearing aid feature.

1. Connect the T-coil hearing aid device to your phone.

2. From

Hearing Aid

, select

OK > Enabled

Phone Info

View Phone Number

Select

My Number

phone number, MSID, and serial number.

Activate Phone

Select

Activation

with payLo by Virgin Mobile. For more information, visit

Check your Phone Memory

Select

Phone Memory

usage of your phone.

View Version Information

Select

Version Info

software and hardware information.

View Phone Icons

Select

Icon Keys

your phone.

to view your phone’s

to activate phone service

www.virginmobileusa.com

to check the memory

to check your phone’s

to view the icons used in

Access User Guide

From

User Guide

your phone.

, access the user guide for

66 Phone Info

12 Launch Connect

Select

Connect

networking, chat, and dating sites with your phone. For more information, visit

www.virginmobileusa.com

to access your social

User Guide 67

13 Surf the Web

You can use your phone to browse the Internet.

Launch Browser

Select

Surf the Web

to launch the browser.

Browse the Web

The

Surf the Web

different categories with plenty of great sites to visit. Simply select the category you are intertested in and you will be taken to a new page with a list of applicable sites. Press the

Back

key to navigate back to the

homepage. To enter in your own URL simply select

Options > Go to URL

and select

Note:

Not all sites are optimized for your phone. For the best experience visit the sites listed in

Surf the Web

68 Launch Browser

homepage features many

. Enter the desired URL

Surf the Web

Add a Bookmark

1. Surf to the Web page you want to bookmark and select

Page

2. Edit the bookmark’s details, if needed.

3. Select

To access your saved bookmarks, select

Options > View Bookmarks

page. Scroll to a bookmark and press the key.

Options > Save

bookmark.

Options > Bookmark

to save the

from any web

14 Recent Calls

Recent Calls Menu

From the main screen, press the

Level 1 > Level 2 > Level 3 Recent Calls Missed Calls

Received Calls Outgoing Calls All Calls Call Timers Help

Navigation

key down to access the following functions:

See a list of all voice calls you have missed. See a list of all voice calls you have received. See a list of all voice calls you have made. See a list of all voice calls. Access these options: Access the user guide on your phone.

Last Call

and

All Calls

Work with Call Lists

Return a Missed Call

1. From

Missed Calls

2. Press the select

Options

This list contains all calls you received, but did not answer.

, highlight a number.

Send

key to call the number or to access more features.

Manage a Missed Call Alert

When you have missed a call, a “Missed Call” alert appears on your screen. Y ou can do one of the following:

• To clear the screen, select

• To view the call details, select press the

• To return the call, select

Send

key.

Dismiss

View

and press the

View

Return a Received Call

1. From

Received Calls

2. Press the

This list contains all calls received.

User Guide 69

select

Send

Options

, highlight a number.

key to call the number or

to access more features.

Return an Outgoing Call

1. From

Outgoing Calls

2. Press the

This list contains all calls you have made.

select

Send

Options

, highlight a number.

key to call the number or to access more features.

Return Any Call

1. From

All Calls

, highlight a number.

2. Press the

This list contains all calls made and received.

select

Send

key to call the number or

Options

to access more features.

Call List Options

Save Number from Call List

1. At a call list, highlight a number.

2. Select

3. Select

View Contact from Call List

1. At a call list, highlight a contact.

2. Select

Send Text Message from Call List

1. At a call list, highlight a contact.

2. Select

3. Complete your text message and select

Options > Save New Entry

Add to Existing

existing contact.

Options > View

details screen.

Options > Send Text Msg

Send

to create a new contact

to add a number to an

to see the contact

Send Multimedia Message from Call List

1. At a call list, highlight a contact.

2. Select

3. Complete your multimedia message and

Options > Send Picture Msg

select

Send

Erase Call List Records

Erase a Single Record

1. At a call list, highlight a contact.

2. Select

Options > Erase > Yes

Erase a Call List

1. At a call list, highlight a contact.

2. Select

Options > Erase All > Yes

Work with Call Timers

View All Calls Timer

Select

All Calls

made and received and the total call time.

View Last Call Timer

Select your last call made or received. Select when finished.

to view the number of calls

Last Call

to view the total call time of

Done

70 Erase Call List Record s

15 Voice Commands

You can execute certain commands through voice recognition. To control the settings associated with voice commands, see “Voice Dialing” on page 62.

Call a Contact

1. From the main screen, press and hold the

Send

key. The phone prompts, “Say a

command”.

2. Say “Contact” and the name of the person you want to call. The phone prompts, “Please repeat” or “Say a name” if it does not recognize the name. If the name you spoke matches a contact in the voice dial list, the phone prompts: “Name, correct?” Say “Yes” to make the call, “No” to select a similar name, or “Cancel” to cancel the phone call.

If the phone finds multiple voice tags that sound like the name you said, the phone will list the names. You will be asked to verify which name you want to call. Say “Y es” when you hear the correct name. Say “No” when you hear an incorrect name.

3. Press the

To modify your voice dial list, see “Enable Voice Dial Tags” on page 47.

User Guide 71

End

key to end the call.

Call a Number

1. From the main screen, press and hold the

Send

key. The phone prompts, “Say a

command”.

2. Say “Dial Number” and then speak the digits of the number you want to call. If you pause, the phone prompts you, “Did you say <number>” or “Say a number” if it does not recognize the name. Say “Yes” to make the call, “No” to cancel the phone call.

3. Press the

End

key to end the call.

Use a Shortcut

1. From the main screen, press and hold the

Send

key. The phone prompts, “Say a

command”.

2. Say the name of the menu item you want to access or say “Shortcuts” to view a list of menu items. The phone prompts, “Say one of the shortcuts”.

3. Say the name of the menu item you want to access.

Find a Contact

1. From the main screen, press and hold the

Send

key. The phone prompts, “Say a

command”.

2. Say “Find Contact”. The phone prompts, “Say a name”.

The phone prompts, “Please repeat” or “Say a name” if it does not recognize the name. If the name you spoke matches a contact in the voice dial list, the phone prompts: “Name, correct?” Say “Y es” to display the contact, “No” to select a similar name, or “Cancel” to cancel the search.

Note:

Y ou can only search for contacts that are

in the voice dial list.

72 Find a Contact

16 Get Help

User Guide

From

Phone Info

the user guide for your phone. You can also find the user guide at

www.kyocera-wireless.com/support

, select

User Guide

to access

Phone Accessories

To shop for accessories for your phone, visit

www.virginmobileusa.com kyocera.superiorcommunications.com

Customer Support

To contact payLo by Virgin Mobile’s customer support department for information about your phone, account history, call coverage area, and specific features available to you, such as call forwarding or voicemail:

•Go to

www.virginmobileusa.com

• Dial

*VM

Mobile phone.

• Dial 888-322-1122 from any phone. For questions about the phone features, refer to

the materials provided with your phone, or visit

from your payLo by Virgin

www.virginmobileusa.com

Qualified Service

If the problem with your phone persists, return the phone with all accessories and packaging to the dealer for qualified service.

User Guide 73

74 Phone Accessories

Index

Numerics

1-touch dialing

accessories

headsets T-coil hearing aid TTY device

airplane mode

set date and time

alarm clock

snooze duration snooze reminder

alerts

calendar messages minute missed calls pages voice privacy

applications

downloading

running auto text auto-hyphenation

backlighting banner battery

charging

drain

installing

recharging

safety guidelines

User Guide 75

, 36, 40

, 58

, 10

, 11, 73

, 65

, 60

, 51

, 39

, 60

, 40

, 26

, 58

, 9

, 62

, 9

, 65

, 62

, 26

, 58

, 66

, 60

, 52

, 65

, 10

Bluetooth

activating adding devices changing phone name connecting connecting devices deleting devices pairing renaming devices

visibility bookmarks browser

alerts

bookmarks

launching

navigating

calculator calendar

alerts

auto erase

copying events

creating events

day view

editing events

erasing events

event priority

event reminders

finding dates

finding events

month view

sending events

silent mode

, 52

, 49

, 39

, 51

, 57

, 56, 57

, 57

, 68

, 51

, 50

, 56

, 68

, 49

, 51

, 56

, 50 , 49

, 50

, 50, 51

, 51

, 50

, 57

, 56

sorting events

work hours call history, see call lists call lists

all

, 70 erasing incoming missed outgoing calls saving numbers sending messages viewing contacts

call logs, see call lists call timers

all

, 70 incoming

calls

answering any key answer auto answer call lists emergency ending making missed open to answer placing on hold redialing silencing timing voice answer voice commands

camera

, 30 brightness color tone date stamp multishot

, 70

, 69

, 18

, 62

, 60

, 69

, 70

, 18 , 19

, 31

, 18

, 31

, 50

, 51

, 70

, 63

, 63, 65

, 19, 20

, 63

, 61

, 63

, 31

, 70

, 71

, 70

picture quality resolution self timer shutter sound taking pictures

white balance CDMA privacy contact groups contacts

, 42 adding adding prefixes assigning alerts assigning pictures calling changing primary number editing erasing number types sending messages sending vCard viewing voice search web addresses

contacts list conventions, using this guide countdown timer

display

brightness language time and date

downloads

ending erasing launching navigating

, 30

, 65

, 46

, 43

, 43 , 44

, 45, 64

, 42

, 59

, 58

, 32

, 64

, 32

, 72

, 53

, 31

, 30

, 31

, 44

, 45

, 59

, 45 , 44

, 44

, 43, 44

, 45

, 17

drafts folder

earpiece emergency calls emergency numbers emergency services

fast find flip sounds frequent list

games

graphics

groups

groups list

headset sounds headsets

hold calls

User Guide 77

, 35

, 18

, 19, 20

, 64

, 65

, 61

, 59

, 61

downloading playing

assigning downloading

adding adding contacts assigning alerts assigning pictures editing erasing sending messages viewing

, 25

, 46

, 47

, 46

, 25

, 25, 57

, 45 , 46

, 46

, 65

auto answer voice answer

activating

, 63, 65

, 63

, 61

changing message

, 47

, 46

, 61

icons

, 14

in case of emergency inbox

, 37 incoming calls Internet

keypad

tone length

language lanyard location information lock code

media files

assigning details erasing locking modifying renaming sending

zoom media gallery memopad

calling numbers

creating memos

editing memos

erasing memos

locking memos

sending memos

viewing memos menus

contacts

, 68

, 13

, 58

, 64

, 53

, 26

, 27

, 26

, 42

, 69

, 59

, 26

, 27

, 26

, 24

, 65

, 53

, 54

, 64

, 54 , 53

, 53

main

, 16 media gallery messaging recent calls setting main view settings

, 55

tools

, 48

messages

adding addresses adding auto text adding contacts adding groups adding media files alerts

, 39 attaching pictures attaching sounds calling numbers checking status completing drafts creating

, 25, 34

erasing

, 40, 41 forwarding incoming calls list view locking

, 37 playing attachments previewing recent calls recent list replaying replying saving

, 37, 40 saving addresses saving attachments saving auto text saving drafts signature

, 33

, 69

, 37

, 39

, 36 , 35

, 35, 40

, 38

, 37

, 40

, 24

, 35

, 58

, 35

, 36, 40

, 35

, 36

, 37

, 39

, 35

, 34

, 35

, 36

, 38

sorting

, 37 unable to send viewing information web addresses writing language

missed calls multimedia multimedia messages

my account

my games my graphics my other stuff my phone number my ringtones my themes

navigation shortcuts notifications

number prefixes number types

outbox outgoing calls

pages phone

, 69

, 24 auto retrieve

CC/BCC fields activating

check balance programming phone top-up

, 28

, 28, 29

, 25

, 25, 57

, 24, 59

, 11

, 26

, 37

, 28

, 47, 66

, 26

messages

, 37

voicemail

, 38

, 44

, 45

, 39

, 70

alerts

, 40

, 39 , 38

, 36

, 25, 34

, 40

, 12, 62

, 38

, 11

accessories answering calls build information changing lock code check memory codes extensions icons locking making calls overview programming serial number service turning on

user guide picture messages, see multimedia messages pictures

frames

slideshow

taking

viewing power on sounds primary number

quick alarm

ringtones

downloading

security sent messages folder settings

accessories

alarm clock

User Guide 79

, 43

, 14, 66

, 30, 36

, 63

, 64

, 73

, 31

, 30

, 52

, 11, 73

, 43

, 18

, 12

, 18 , 66, 73

, 27

, 59

, 45

, 24, 25

, 65

, 52

, 18

, 66

, 11 , 11

, 39, 40

, 66

, 64

Bluetooth calendar camera convenience network security sounds

voice commands slideshow smart sound social networks sounds

power

recording speakerphone speed dial list

adding contact

editing

using stopwatch symbols

T-coil hearing aid teletype device text entry

letters

modes

numbers

rapid entry

symbols text messages themes timer tip calculator tools

, 48

alarm clock

, 53

, 22

, 21, 23

, 58

, 51

, 30

, 65

, 63

, 59

, 27

, 60

, 59

, 18, 19

, 47 , 19 , 53

, 21

, 21, 41

, 21 , 22

, 34, 37

, 52

, 57

, 36

, 65

, 60

, 62

, 67

, 45

, 66

, 22

, 51

calculator calendar

, 49 memopad stopwatch timer

, 53 tip calculator voice memos world clock

top-up

, 28

user guide

Virgin Mobile voice commands

voice dial list

voice dialing voice memos

voicemail

volume

, 66, 73

account information display results

expert mode finding contacts making calls shortcuts

, 71

voice training automatic add

digit lengths editing

, 47

, 19

, 48

playing

, 48

recording

, 48

checking

, 38

configuring adjusting

, 19

earpiece

, 60

keypad

, 59

, 52 , 53

, 53

, 62, 71

, 62 , 71

, 62

, 38

, 52 , 48

, 63

, 62

, 72

, 28, 29

ringtones smart sound speakerphone

web browser world clock

, 68

, 53

, 59

, 60

User Guide 81

Kyocera Communications Inc. www.kyocera-wireless.com 82-A6226-1EN, Rev. 002

Kyocera S2100 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Table of Contents

1 Getting Started

Phone Battery

Phone Accessories

Activate your Account

Find the Serial Number

Program your Phone

Phone Overview

Main Menu

Guide Conventions

2 Call Features

Power Phone Up

Make Phone Calls

Answer Phone Calls

End Phone Calls

Activate Voice Dialing

Volume Control

Use Speed Dialing

Emergency Services

3 Text Entry

Text Entry Modes

Text Entry Quick Reference

4My Stuff

My Stuff Menu

Ringtones

Ringback Tones

Games

Graphics

Apps

Themes

Media File Options

5 My Account

Check your Account Balance

Top-Up your Account

For More Information

6Pictures

Camera Tips

Take a Picture

Send a Picture

Go to Pictures

Other Camera Options

7 Downloads

Access Downloads

End a Downloads Session

Navigate Downloads

8 Messaging

Messaging Menu

Send Messages

Manage Received Messages

Manage Voicemail

Manage Sent Messages

Review Virgin Alerts

Message Settings

Erase Messages

Check Message Count

9Contacts

Contacts Menu

Access Contacts

Add Contacts

Use Contacts

Customize Contacts

Erase Contacts

Contact Groups

Speed Dial List

Voice Dial List

View Phone Number

10 Tools

Tools Menu

Voice Memo

Calendar

Alarm Clock

Use Tip Calculator

Use Calculator

World Clock

Use Timer

Use Stopwatch