Index ....................................................................................................................................... 178
TOC ix
Get Started
This section gives you all the information you need to set up your phone and Sprint service the
first time.
Your Phone at a Glance
Set Up Your Phone
Activate Your Phone
Set Up Voicemail
Sprint ID
Sprint Account Information and Help
Your Phone at a Glance
The following illustration outlines your phone’s primary external features.
Get Started 1
Set Up Your Phone
You must first install and charge the battery to begin setting up your phone.
1. Install the battery.
Hook your thumb- or fingernail into the slot on the side of the battery compartment
cover () and lift the cover off gently ().
Insert the battery, contacts end first, and gently press into place ().
Get Started 2
Replace the cover, making sure all tabs have seated and there are no gaps ().
2. Charge your battery.
Plug the USB connector into the charger/accessory jack on the lower left side of your
phone.
Plug the AC adapter into an electrical outlet.
Your phone’s battery should have enough charge for the phone to turn on and find a
Note:
signal, set up voicemail, and make a call. You should fully charge your battery as soon
as possible.
3. Press and hold the
If your phone is activated, it will turn on and search for Sprint service.
If your phone is not yet activated, see Activate Your Phone for more information.
To remove the battery, after removing the battery compartment cover (see Install the battery),
grasp the tab extending from the battery pack and pull the battery out of its compartment.
Warning:Do not handle a damaged or leaking Li-Ion battery as you can be burned.
Get Started 3
Power
button to turn your phone on.
Activate Your Phone
Follow the instructions below to activate your phone if it has not already been activated.
Depending on your account or how and where you purchased your phone, it may be ready to
use or you may need to activate it on your Sprint account.
● If you purchased your phone at a Sprint Store, it is probably activated and ready to use.
● If you received your phone in the mail and it is for a new Sprint account or a new line of
service, it is designed to activate automatically.
When you turn the phone on for the first time, you should see a
Activation
● If you received your phone in the mail and you are activating a new phone for an existing
number on your account (you’re swapping phones), you can activate on your computer
online or directly on your phone.
Activate on your computer:
Go to sprint.com/activate and complete the online instructions to activate your
phone.
Activate on your phone:
Turn on your new phone. (Make sure the old one is turned off.) Your phone will
automatically attempt Hands-Free Activation.
Touch
wizard.
Follow the on-screen prompts to complete the activation process.
● To confirm activation, make a phone call. If your phone is still not activated or you do not
have access to the Internet, contact Sprint Customer Service at
assistance.
screen. Follow the onscreen instructions to continue.
Activate
to override auto-activation and start the manual activation
Hands Free
1-888-211-4727
for
Do not press the
Tip:
button cancels the activation process.
If you are having any difficulty with activation, contact Sprint Customer Service by calling
Note:
1-888-211-4727
Get Started 4
Power
from any other phone.
button while the phone is being activated. Pressing the
Power
Set Up Voicemail
You should set up your Voicemail and personal greeting as soon as your phone is activated.
Always use a password to protect against unauthorized access. Your phone automatically
transfers all unanswered calls to your voicemail, even if your phone is in use or turned off. See
Visual Voicemail and Voicemail (Traditional) for details.
To set up visual voicemail:
1. Touch
to turn on the display and then flick to unlock the screen.)
2. Touch
Create a password (part of standard voicemail).
Record your name announcement.
Record your greeting.
3. When prompted to enter information, touch
enter your numeric responses.
4. Once you have completed the setup process, return to the voicemail page (see step 1).
5. Touch the
the voicemail services.
Note: Voicemail Password – Sprint strongly recommends that you create a password when
setting up your voicemail to protect against unauthorized access. Without a password,
anyone who has access to your phone is able to access your voicemail messages.
Home
Personalize now
Welcome to Voicemail
> >
Voicemail
and follow the system prompts to:
. (If your screen is locked, press the
Dialpad
message on the screen to play a brief explanation of
to bring up the onscreen dialpad to
Power
button
To set up traditional voicemail:
1. Touch
display and then flick to unlock the screen.)
2. Touch and hold to dial your voicemail number.
3. Follow the system prompts to:
Create your password.
Record your name announcement.
Record your greeting.
Get Started 5
Home
> . (If your screen is locked, press the
Power
button to turn on the
Note: Voicemail Password
setting up your voicemail to protect against unauthorized access. Without a password,
anyone who has access to your phone is able to access your voicemail messages.
– Sprint strongly recommends that you create a password when
Sprint ID
Once your phone is activated, you will be prompted to install an initial ID Pack. ID Packs are
bundles of applications, ringtones, wallpapers, settings, and more. ID Packs are installed using
an application called Sprint ID.
You can install as many as five ID Packs at any one time in addition to the default My ID Pack.
You can easily switch from one ID Pack to another without losing any applications already
installed. For example, when you install the Sprint pack, Sprint applications such as Sprint TV &
Movies, TeleNav GPS Navigator, and NASCAR Sprint Cup Mobile will remain in your
applications.
Install Your ID Pack
Switch ID Packs
Install Your ID Pack
A variety of ID Packs are available. Select your favorite pack and install it.
Your phone must be activated, your battery should be fully charged, and you should be
Note:
in a network coverage area before you install an ID Pack.
1. Touch
display and then flick to unlock the screen.)
2. Touch
3. Touch an ID Pack on the
4. Read the information screen for a description of the ID Pack and touch
5. Read the Terms & Conditions and touch
6. Wait for the download to finish and the ID Pack will then begin installation automatically.
– or –
Touch
slide the status bar down, and touch ID ready to install to complete the installation.
Home
Get New ID Packs
Continue
> . (If your screen is locked, press the
on the
Get New ID Packs
to continue using your phone. When the notification icon appears,
Choose your ID
Agree
screen.
screen.
to begin the download.
Power
button to turn on the
Install
.
Switch ID Packs
You can switch to an installed ID Pack or install a new one.
1. Touch
Get Started 6
Home
> .
2. Touch an ID Pack to replace your current pack.
– or –
Note:
Touch
ID Pack.
Certain features of Sprint ID are subject to change. For the most up-to-date information
about using Sprint ID, please visit sprint.com.
Get New ID Packs
to install a new ID Pack and follow steps 3-6 of Install Your
Sprint Account Information and Help
Find out about account passwords and information about managing your account and finding
help.
Sprint Account Passwords
Manage Your Account
Sprint Support Services
Sprint Account Passwords
You will need to create passwords to protect access to your personal account information, your
voicemail account, and your data services account. As a Sprint customer, you enjoy unlimited
access to all your information.
Account User Name and Password
If you are the account owner, you will create an account user name and password when you
sign on to sprint.com. (Click
are not the account owner (if someone else receives the bill for your Sprint service), you can get
a sub-account password at sprint.com.
Sign in/Sign up
and then click
Sign up now!
to get started.) If you
Voicemail Password
You’ll create your voicemail password when you set up your voicemail. See Set Up Voicemail
for more information on your voicemail password.
Data Services Password
With your Sprint phone, you may elect to set up an optional data services password to control
access and authorize Premium Service purchases.
For more information, or to change your passwords, sign on to sprint.com or call Sprint
Customer Service at
1-888-211-4727
.
Manage Your Account
Manage your Sprint account from your computer, your Sprint phone, or any other phone.
Get Started 7
Online:
From Your Sprint Phone
sprint.com
● Access your account information.
● Check your minutes used (depending on your Sprint service plan).
● View and pay your bill.
● Enroll in Sprint online billing and automatic payment.
● Purchase accessories.
● Shop for the latest Sprint phones.
● View available Sprint service plans and options.
● Learn more about data services and other products like games, ring tones, screen
savers, and more.
1. Touch
2. Do any of the following:
Touch to check minute usage and account balance.
Touch to make a payment.
Touch to access the Sprint Zone, where you can check your account,
From Any Other Phone
● Sprint Customer Service:
● Business Customer Service:
Home
update your phone, watch video tutorials, or contact Sprint Customer Service.
> .
1-888-211-4727
1-888-788-4727
.
.
Sprint Support Services
Sprint 411 and Sprint Operator Services let you easily access information and calling assistance
from your Sprint phone.
Sprint 411
Sprint 411 gives you access to a variety of services and information, including residential,
business, and government listings; movie listings or showtimes; driving directions, restaurant
reservations, and major local event information. You can get up to three pieces of information
per call, and the operator can automatically connect your call at no additional charge.
Get Started 8
There is a per-call charge to use Sprint 411, and you will be billed for airtime.
► Touch
Home
> , and then touch .
Sprint Operator Services
Sprint Operator Services provides assistance when you place collect calls or when you place
calls billed to a local telephone calling card or third party.
► Touch
For more information or to see the latest in products and services, visit us online at sprint.com.
Home
> , and then touch .
Get Started 9
Phone Basics
Your phone is packed with features that simplify your life and expand your ability to stay
connected to the people and information that are important to you. The topics in this section will
introduce the basic functions and features of your phone.
Your Phone’s Layout
Turn Your Phone On and Off
Turn Your Screen On and Off
Touchscreen Navigation
Your Home Screen
Status Bar
Enter Text
Your Phone’s Layout
The illustrations and descriptions below outline your phone’s basic layout.
Phone Basics 10
Key Functions
●
Power Button
This button can be configured to end a call.
●
LED Indicator
pending notifications.
●
Proximity Sensor/Light Sensor
hold the phone near your face. This prevents you from unintentionally activating phone
functions during a call. It also automatically turns off the keyboard backlight and
brightens the display when you are in sunlight or a bright room, and turns on the
keyboard backlight and dims the display in darker places.
●
Volume Button
a call, or the voice volume during a call.
●
Charger/Accessory Jack
charge the battery or to transfer files to and from a computer.
Phone Basics 11
lets you turn the phone on or off, or turn the screen backlight on or off.
shows your phone’s battery status. It also flashes for incoming calls or
automatically deactivates the touchscreen when you
allows you to adjust the ringer and media volumes when you are not on
allows you to connect the micro-USB cable (included) to
CAUTION!
Inserting an accessory into the incorrect jack may damage the phone.
●
Back Key
●
Home Key
●
Recent Apps Key
●
Menu Key
●
Camera Button
videos.
●
Battery Cover Slot
●
Display Screen
gestures to navigate and interact with items on the screen.
●
Earpiece
●
Headset Jack
conversations.
CAUTION!
() returns you to the previous screen or closes the dialog box.
() returns you to the Home screen.
() allows you to show the Recent Apps screen.
() lets you open the menus of the current screen or application.
lets you activate the camera and camcorder and take pictures and
lets you open the battery cover to replace the battery.
displays all the information needed to operate your phone. Use finger
lets you hear the caller and automated prompts.
allows you to plug in an optional headset for convenient, hands-free
Inserting an accessory into the incorrect jack may damage the phone.
●
●
●
●
●
●
●
●
Note:
QWERTY Keyboard
Camera Flash
Self Portrait Mirror
Microphone
Internal Antennas
not obstruct while using the phone.
Speaker
voice in speakerphone mode.
Camera Lens
microSD Card Slot (Internal)
memory.
Your phone comes with the microSD card preinstalled.
allows you to take pictures in low light conditions.
allows other callers to hear you clearly when you are speaking to them.
lets you hear the different ringers and sounds. It also lets you hear the caller’s
, as part of the built-in camera, lets you take pictures and videos.
slides out from the left side of the phone.
allows you to see your reflection when you take pictures and videos.
facilitate reception and transmission. To maximize performance, do
allows you to insert a microSD card to support external
Turn Your Phone On and Off
The instructions below explain how to turn your phone on and off.
Phone Basics 12
Turn Your Phone On
► Press and hold the
Power
button.
Turn Your Phone Off
► Press and hold the
to turn the phone off.
OK
Your screen remains blank while your phone is off.
Power
button to open the phone options menu. Touch
Power off
>
Turn Your Screen On and Off
Your phone allows you to quickly turn the screen off when not in use and to turn it back on and
unlock it when you need it.
Turn the Screen Off When Not in Use
► To quickly turn the screen off, press the
will turn on your phone screen and show the lock screen.
To save battery power, the phone automatically turns off the screen after a certain period of
time when you leave it idle. You will still be able to receive messages and calls while the
phone’s screen is off.
Note:
For information on how to adjust the time before the screen turns off, see Sleep.
Power
button. Pressing the
Power
button again
Turn the Screen On and Unlock It
1. To turn the screen on, press the
2. Flick to unlock the screen.
– or –
Open the slide-out QWERTY keyboard.
You can disable the screen lock or enable a more secure one from the Settings
menu. See Screen Lock.
Power
button.
Touchscreen Navigation
Your phone’s touchscreen lets you control actions through a variety of touch gestures.
Phone Basics 13
Touch
Touch once with your finger to select or launch a menu, option, or application. A light touch
works best.
Touch and Hold
To open the available options for an item (for example, options for a contact), touch and hold
the item.
Drag
Touch and hold your finger before you start to move it. Do not release your finger until you have
reached the target position.
Slide or Flick
To slide, quickly move your finger vertically or horizontally across the screen. To flick, move
your finger in lighter, quicker strokes than sliding.
Pinch and Spread
Pinch the screen using your thumb and forefinger to zoom out or spread the screen to zoom in
when viewing a picture or a Web page. (Move fingers inward to zoom out and outward to zoom
in.)
Rotate
For most screens, you can automatically change the screen orientation from portrait to
landscape by turning the phone sideways. When entering text, you can turn the phone sideways
to bring up a bigger keyboard. See Touchscreen Keyboard for more details.
Note:
The
Display
Auto-rotate screen
needs to be selected for the screen orientation to automatically change.
check box in
Home
>
Menu
>
System settings
>
Your Home Screen
The Home screen is the starting point for your phone’s applications, functions, and menus. You
can customize your Home screen by adding application icons, shortcuts, folders, widgets, and
more. Your Home screen extends beyond the initial screen. Swipe the screen left or right to
display additional screens.
Home Screen Overview
Extended Screens
Customize the Home Screen
Phone Basics 14
Home Screen Overview
The below explains some examples you see on the Home screen.
●
Status Bar:
display the Notifications panel.
●
Shortcut:
●
Application Launcher:
phone.
●
Favorites Tray:
customize these icons except the application launcher icon in the middle.
●
Screen Position Indicator:
●
Folder:
as a group.
●
Google Search Bar:
on the phone or on the Internet. Touch to enter text or touch to speak your keyword.
Displays the time, notification, and phone status icons. Slide down to
Allows users to quickly launch applications.
Touch to display available applications and widgets on the
Contains up to five icons and appears on every Home screen. You can
Indicates where you are among the five Home screens.
Allows users to organize screen items. You can store multiple application icons
Allows users to enter text or spoken keywords for a quick search
Extended Screens
In addition to the main Home screen, your phone has four extended Home screens to provide
more space for adding icons, widgets, and more. Touch
screen to move from the main screen to an extended screen.
Home
and then drag across the
Phone Basics 15
● You cannot add more screens.
● While on an extended screen, touch to return to the main Home screen.
Customize the Home Screen
Learn how to add, move, or remove items from the Home screen.
Add App Icons or Widgets to the Home Screen
1. Touch on the favorites tray.
2. Slide the
screen.
3. Touch and hold an app icon or a widget.
4. Touching the item, move your finger to find the place to add it to. The blue frames which
appear on the screens indicate where you might place the item.
5. Release your finger.
APPS
or
WIDGETS
screens to find the item you want to add to the Home
Move or Remove Items on the Home Screen
► Touch and hold the item you want to move or remove on the Home screen:
To move the item, drag it to a new area and release it.
To remove the item, drag it over “
when it turns red.
X Remove
” at the top of the screen and release it
Change Wallpaper
1. Touch and hold the empty area on the Home screen.
Phone Basics 16
2. Select one of the following options:
Gallery:
picture and crop it before setting it as wallpaper.
ID wallpapers:
wallpaper
Live Wallpapers:
wallpaper
Wallpapers:
wallpaper
Select to use saved or captured pictures on your phone. Touch to select a
Select to use ID wallpapers. Select the wallpaper and touch
.
Select to use Live wallpapers. Select the wallpaper and touch
.
Select to use preset wallpapers. Select the wallpaper and touch
.
Set
Set
Set
Favorites Tray
The favorites tray takes up to five icons and those icons in the tray remain visible on every
Home screen. You can change icons except the application launcher icon located in the center
of the tray.
To add a new icon to the favorites tray:
1. Remove the current icon on the tray. See Move or Remove Items on the Home Screen.
2. Touch and hold an app icon and drag it to the favorites tray.
3. Release your finger.
Use Folders
You can place several app icons in a folder. Drop an app icon over another on the Home
screen, and the two icons will be in the same folder.
1. Touch and hold an app icon and drag it over another icon on the Home screen.
2. Release your finger. You can see two icons piled within a folder (a black circle).
3. Touch a circle. You can see the app icons within the folder.
4. Touch
it, touch the name.
Unnamed Folder
. The keyboard opens and you can name the folder. To rename
Status Bar
The status bar at the top of the screen provides phone and service status information on the
right side and notification alerts on the left. To view notification alerts, touch the status bar and
drag it down.
Phone Basics 17
Status Icons
Icon
Description
Bluetooth® enabled
Wi-Fi® active (full signal)
Vibrate
Silent
Network (full signal)
Network (roaming, full signal)
Network (no signal)
3G (data service)
Airplane mode
Alarm set
Battery (charging)
Battery (full charge)
Battery (discharged)
Icon
Description
Missed call
New email
Notification Icons
Phone Basics 18
New Gmail
New message
Event
Music application is running background
USB connection
Alarm
When animating, GPS is active
Downloading
Enter Text
You can type on your phone using either the slide-out QWERTY keyboard or one of the
available touchscreen keyboards.
Slide-Out QWERTY Keyboard
Touchscreen Keyboard
Enter Text Using Swype
Enter Text Using the Android Keyboard
Copy and Paste Text
Slide-Out QWERTY Keyboard
Open the slide-out QWERTY keyboard to type faster and more conveniently. The slide-out
keyboard also comes with special keys that let you quickly access menus and search your
phone.
1. Hold the phone sideways, with the front panel buttons to your right.
2. Push the screen panel up with your thumbs to reveal the slide-out keyboard.
Note:
Phone Basics 19
When the slide-out keyboard is opened, the display stays in landscape mode and you
will not be able to use the onscreen keyboard.
3. Start an app or select a field that requires text or number entry.
4. Press the letter keys to enter text. Press the following keys to enter uppercase letters,
numbers, special characters, or symbols:
Shift key
Press once to capitalize the next letter you select.
Press twice to lock the key and type a series of uppercase letters (this works just
To unlock, press the shift key once again.
Function key
Press to enter the number or symbol located at the upper right corner of the key
Press twice to lock the function key.
To unlock, press the function key once again.
Do not confuse with the four keys at the bottom of your phone when closed and in
Note:
portrait orientation. These keys can also be referred to as “function keys.”
Symbol key
()
like the Caps Lock key on your computer keyboard).
()
(for example, #, *, &, +, ! ). Press this key first and then any corresponding key.
()
Press to open the Symbols window. Touch the symbol you want to insert into
your text.
5. Press these keys to perform other actions:
Navigation keys
Phone Basics 20
()
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