Kramer VS-44H2A Users Guide

P/N: 2900-301078 Rev 3 www.KramerAV.com
USER MANUAL
VS-44H2A 4K HDMI 4x4 Matrix Switcher
VS-44H2A – Contents
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Contents
Introduction 1
Getting Started 1 Overview 2 Typical Applications 3 Controlling your VS-44H2A 3
Defining VS-44H2A 4K HDMI 4x4 Matrix Switcher 4 Mounting VS-44H2A 6 Connecting VS-44H2A 7
Connecting to VS-44H2A via RS-232 8 Connecting VS-44H2A via ETHERNET Port 8
Operating VS-44H2A via Front Panel Buttons 11
Powering On VS-44H2A 11 Understanding Illuminated Buttons and LEDs 11 Locking/Unlocking Control Panel Buttons 12 Routing an AV Output to an Input 12 Routing All Outputs to a Single Input 13 Muting an Output 13 Muting All Outputs 13 Storing and Recalling a Routing Setup 14 Copying an EDID 14
Firmware Upgrade 16 Using Embedded Web pages 17
Browsing Web Pages 18 Switching and Setting Ports 19 Changing Device Settings and Upgrading Firmware 26 Managing EDID 27 Managing Web page Security 30 Setting Timeout 31 Displaying OSD Information 32 Setting Step-In Devices 33 Viewing About Page 34
Technical Specifications 35
Default Communication Parameters 35 Default Parameters 36
Protocol 3000 37
Understanding Protocol 3000 37 Protocol 3000 Commands 38 Result and Error Codes 44
Kramer Electronics Ltd.
VS-44H2A – Introduction
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Introduction

Welcome to Kramer Electronics! Since 1981, Kramer Electronics has been providing a world of unique, creative, and affordable solutions to the vast range of problems that confront the video, audio, presentation, and broadcasting professional on a daily basis. In recent years, we have redesigned and upgraded most of our line, making the best even better!

Getting Started

We recommend that you:
Unpack the equipment carefully and save the original box and packaging materials for possible future shipment.
Review the contents of this user manual.
Go to www.kramerav.com/downloads/VS-44H2A to check for up-to-date user manuals, application programs, and to check if firmware upgrades are available (where appropriate).

Achieving Best Performance

Use only good quality connection cables (we recommend Kramer high-performance, high-resolution cables) to avoid interference, deterioration in signal quality due to poor matching, and elevated noise levels (often associated with low quality cables).
Do not secure the cables in tight bundles or roll the slack into tight coils.
Avoid interference from neighboring electrical appliances that may adversely influence
signal quality.
Position your Kramer VS-44H2A away from moisture, excessive sunlight and dust.

Safety Instructions

Caution:
This equipment is to be used only inside a building. It may only be connected to other equipment that is installed inside a building.
For products with relay terminals and GPI\O ports, please refer to the permitted rating for an external connection, located next to the terminal or in the User Manual.
There are no operator serviceable parts inside the unit.
Warning:
Use only the power cord that is supplied with the unit.
Disconnect the power and unplug the unit from the wall before installing.
Do not open the unit. High voltages can cause electrical shock! Servicing by qualified
personnel only.
To ensure continuous risk protection, replace fuses only according to the rating specified on the product label which located on the bottom of the unit.
Kramer Electronics Ltd.
VS-44H2A – Introduction
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Recycling Kramer Products

The Waste Electrical and Electronic Equipment (WEEE) Directive 2002/96/EC aims to reduce the amount of WEEE sent for disposal to landfill or incineration by requiring it to be collected and recycled. To comply with the WEEE Directive, Kramer Electronics has made arrangements with the European Advanced Recycling Network (EARN) and will cover any costs of treatment, recycling and recovery of waste Kramer Electronics branded equipment on arrival at the EARN facility. For details of Kramer’s recycling arrangements in your particular country go to our recycling pages at www.kramerav.com/support/recycling.

Overview

Congratulations on purchasing your Kramer VS-44H2A.
VS-44H2A is a high-performance 4x4 matrix switcher for 18G 4K@60Hz (4:4:4) HDR HDMI
signals. It and equalizes the signals and can route any one of four HDMI, HDCP-compliant sources (selectable) to any or all outputs simultaneously.
The VS-44H2A provides exceptional quality, advanced and user-friendly operation, and flexible control.

Exceptional Quality

High-Performance AV Matrix – Switches 4 4K@60Hz (4:4:4) HDR HDMI HDCP-compliant signals to 4 18G 4K@60Hz (4:4:4) HDR HDMI HDCP-compliant outputs at up to 18G data rate. Signals are HDCP 2.2/1.4 compliant, supporting HDR10, color, Dolby /DTS-HD Master Audio, 3D Video as specified in HDMI 2.0.
Features Kramer Equalization & reKlocking™ Technology – Rebuilds the digital signal to travel longer distances.

Advanced and User-friendly Operation

Easy Step-In Collaboration Function – When used with a Kramer Step-In enabled switcher, just plug in your device and press the Step-In button. Your device becomes the active signal on the main display.
EDID Management – Individual EDID management per input. Captures and stores the EDID from a display device.
Quick Access to Common Configurations – Save up to four preset configurations.
Convenient Unit Control and Configuration Options – Local control via front panel
switching, memory, lock and EDID buttons, Input/Output LED display and IR remote control. Distance control via user-friendly embedded web pages via the Ethernet, Protocol 3000 API, and RS-232 serial commands transmitted by a PC, touch screen system or other serial controller.
Cost-Effective Maintenance – IR and Input Selection indicators facilitate easy local maintenance and troubleshooting. Firmware upgrade via Ethernet or USB using a user-friendly software upgrade tool.
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VS-44H2A – Introduction
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Flexible Connectivity

Analog and Digital Audio De-embedding (Extraction) – De-embeds the audio signal and outputs it as balanced analog audio with separate volume control on each of the outputs and S/PDIF digital audio.
Flexible Content Protection – Selectable HDCP per input.
Easy Installation – 19” enclosure for rack mounting a unit in a 1U rack space with
included rack ears and universal 100–240V AC power connection.

Typical Applications

The VS-44H2A is ideal for the following typical applications:
Control rooms with multiple displays.
Presentation and multimedia applications.

Controlling your VS-44H2A

Control your VS-44H2A directly via the front panel push buttons, or:
By RS-232 serial commands transmitted by a touch screen system, PC, or other serial controller.
Via the Ethernet using built-in user-friendly web pages.
Kramer Electronics Ltd.
VS-44H2A – Defining VS-44H2A 4K HDMI 4x4 Matrix Switcher
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Defining VS-44H2A 4K HDMI 4x4 Matrix Switcher

This section defines the VS-44H2A.
Front Panel
Figure 1: VS-44H2A 4K HDMI 4x4 Matrix Switcher Front Panel
The behavior of the front panel buttons and the 7-segment display changes along with the operation modes. For further details see Operating VS-44H2A via Front Panel Buttons on page 11.
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Feature
Function
IR Sensor
Receives signals from the infrared remote-control transmitter.
IR LED
Lights yellow when receiving an IR signal.
ALL Button
Press to perform an action on all outputs. For switching, press ALL and then a specific INPUT button to route the selected input to all outputs. For example, press ALL and then IN 2 to route input 2 to all the outputs (see Routing All Outputs to a Single Input on page 13).
OFF Button
Press after pressing an OUT Button (1 to 4) to disconnect the selected output from the inputs.
To disconnect all the outputs, press ALL followed by OFF (see Muting All
Outputs on page 13).
IN Buttons (1 to 4)
Press to select the input to switch after selecting an output (also used for storing machine setups in the STO-RCL (see Storing and Recalling a
Routing Setup on page 14).
OUT Buttons (1 to 4)
Press to select an output (1 to 4) to which the input is routed. Also used for storing machine presets.
STO Button
Press STO followed by an IN button (1 to 4) to store the current switching configuration to the location corresponding to that INPUT number (see Storing and Recalling a Routing Setup on page 14).
RCL Button
Press RCL followed by the corresponding IN button (1 to 4) to recall the preset switching configuration saved in that location (see Storing and
Recalling a Routing Setup on page 14).
LOCK Button
Press and hold to toggle between locking and releasing the front panel buttons.
EDID Button
Press EDID + STO buttons to enter the EDID mode (see Copying an
EDID on page 14).
OUTPUT/INPUT 7-segment LED Display
Displays the selected inputs switched to the outputs (marked above each input).
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VS-44H2A – Defining VS-44H2A 4K HDMI 4x4 Matrix Switcher
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Rear Panel
Figure 2: VS-44H2A 4K HDMI 4x4 Matrix Switcher Rear Panel
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Feature
Function
HDMI IN Connectors (1 to 4)
Connect to up to 4 HDMI sources.
S/PDIF OUT (coaxial) RCA Connectors (1 to 4)
Connect to up to 4 digital audio acceptors. HDMI OUT Connectors (1 to 4)
Connect to up to 4 HDMI acceptors.
BALANCED AUDIO OUT Terminal Block Connectors (1 to 4)
Connect to up to 4 balanced stereo audio acceptors.
PROG USB Connector
Connect to a USB stick to perform firmware upgrades (see Firmware Upgrade on page 16).
ETHERNET RJ-45 Connector
Connect to a PC via a LAN.
RS-232 9-pin D-sub Connector
Connect to a PC/serial controller.
IR IN 3.5mm Mini Jack Connector
Connect to an external IR receiver for controlling the device via IR remote controller Covered by a cap. The 3.5mm jack at the end of the internal IR connection cable fits into this opening.
Mains Power Connector and Fuse
Plug in the power cord.
Mains Power Fuse
Fuse for protecting the device.
Power Illuminated Switch
Turn the device on and off.
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VS-44H2A – Mounting VS-44H2A
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Mounting VS-44H2A

This section provides instructions for mounting VS-44H2A. Before installing, verify that the environment is within the recommended range:
Operation temperature – 0 to 40C (32 to 104F).
Storage temperature – -40 to +70C (-40 to +158F).
Humidity – 10% to 90%, RHL non-condensing.
Caution:
Mount VS-44H2A before connecting any cables or power.
Warning:
Ensure that the environment (e.g., maximum ambient temperature & air flow) is compatible for the device.
Avoid uneven mechanical loading.
Appropriate consideration of equipment nameplate ratings should be used for avoiding
overloading of the circuits.
Reliable earthing of rack-mounted equipment should be maintained.
To mount VS-44H2A in a rack
Attach both rack ears by removing the screws from each side of the machine and replacing those screws through the rack ears or place the machine on a table.
For more information go to www.kramerav.com/downloads/VS-44H2A
Kramer Electronics Ltd.
VS-44H2A – Connecting VS-44H2A
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Connecting VS-44H2A

Always switch off the power to each device before connecting it to your VS-44H2A. After connecting your VS-44H2A, connect its power and then switch on the power to each device.
Figure 3: Connecting to the VS -44H2A Rear Panel
To connect VS-44H2A as illustrated in the example in Figure 3:
1. Connect up to four video sources to the HDMI inputs (from HDMI IN 1 to HDMI IN 4). For example, connect:
A laptop to the HDMI IN 1 and another laptop to HDMI IN 4 using HDMI connectors. Blu-ray players to the HDMI IN 2 and HDMI IN 3 using HDMI connectors.
2. Connect the four video HDMI outputs (from HDMI OUT 1 to HDMI OUT 4) to up to four acceptors. For example:
Connect HDMI OUT 1 HDMI connector to a projector. Connect HDMI OUT 2, HDMI OUT 3 and HDMI OUT 4 HDMI connectors each to a
display.
3. Connect the power cord . We recommend that you use only the power cord that is supplied with this machine.
4. Connect ETHERNET port to a system controller.
5. Connect RS-232 3-pin terminal block connector to a system controller.
6. If required, connect the PROG USB Connector (5V/2A) to a device to charge it.
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VS-44H2A – Connecting VS-44H2A
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Connecting to VS-44H2A via RS-232

You can connect to the VS-44H2A via an RS-232 connection using, for example, a PC. Connect the RS-232 terminal block on the rear panel of the VS-44H2A to a PC/controller, as
follows:
RS-232 Device
VS-44H2A
9-pin D-sub Female Connector (from PC)
Figure 4: RS-232 Connection

Connecting VS-44H2A via ETHERNET Port

You can connect to VS-44H2A via Ethernet using either of the following methods:
Directly to the PC using a crossover cable (see Connecting the Ethernet Port Directly to
a PC on page 8).
Via a network hub, switch, or router, using a straight-through cable (see Connecting the
Ethernet Port via a Network Hub or Switch on page 10).
If you want to connect via a router and your IT system is based on IPv6, speak to your IT department for specific installation instructions.

Connecting the Ethernet Port Directly to a PC

You can connect the Ethernet port of the VS-44H2A directly to the Ethernet port on your PC using a crossover cable with RJ-45 connectors.
This type of connection is recommended for identifying the VS-44H2A with the factory configured default IP address.
After connecting the VS-44H2A to the Ethernet port, configure your PC as follows:
1. Click Start > Control Panel > Network and Sharing Center.
2. Click Change Adapter Settings.
3. Highlight the network adapter you want to use to connect to the device and click Change settings of this connection. The Local Area Connection Properties window for the selected network adapter appears as shown in Figure 5.
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PIN 5 Connected to Ground PIN 3 Connected to Rx PIN 2 Connected to Tx
Pin 5 Pin 3
Pin 2
Ground
Rx Tx
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VS-44H2A – Connecting VS-44H2A
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Figure 5: Local Area Connection Properties Window
4. Highlight either Internet Protocol Version 6 (TCP/IPv6) or Internet Protocol Version 4 (TCP/IPv4) depending on the requirements of your IT system.
5. Click Properties. The Internet Protocol Properties window relevant to your IT system appears as shown in
Figure 6 or Figure 7.
Figure 6: Internet Protocol Version 4 Properties Window
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VS-44H2A – Connecting VS-44H2A
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Figure 7: Internet Protocol Version 6 Properties Window
6. Select Use the following IP Address for static IP addressing and fill in the details as shown in Figure 8. For TCP/IPv4 you can use any IP address in the range 192.168.1.1 to 192.168.1.255 (excluding 192.168.1.39) that is provided by your IT department.
Figure 8: Internet Protocol Properties Window
7. Click OK.
8. Click Close.

Connecting the Ethernet Port via a Network Hub or Switch

You can connect the Ethernet port of the VS-44H2A to the Ethernet port on a network hub or using a straight-through cable with RJ-45 connectors.

Control Configuration via Ethernet Port

To control several units via Ethernet, connect the Master unit (Device 1) via the Ethernet port to the Ethernet port of your PC. Use your PC provide initial configuration of the settings (see
Connecting VS-44H2A via ETHERNET Port on page 8).
Kramer Electronics Ltd.
VS-44H2A – Operating VS-44H2A via Front Panel Buttons
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Operating VS-44H2A via Front Panel Buttons

The VS-44H2A front panel buttons enable performing the following functions:
Powering On VS-44H2A on page 11.
Understanding Illuminated Buttons and LEDs on page 11.
Locking/Unlocking Control Panel Buttons on page 12.
Routing an AV Output to an Input on page 12.
Routing All Outputs to a Single Input on page 13.
Muting an Output on page 13.
Muting All Outputs on page 13.
Storing and Recalling a Routing Setup on page 14.
Copying an EDID on page 14.

Powering On VS-44H2A

After connecting the power cord, press the Power Switch to power on the device.
When powering on VS-44H2A, it undergoes a 10-second initialization process during which the front panel displays the following:
The 7-segment display LEDs are on. All the front panel buttons illuminate.
The FPGA/EPLD version (P), the firmware version (F) and the build version (b) appear in
succession.

Understanding Illuminated Buttons and LEDs

Illuminated or flashing front panel buttons indicate signal and acceptor information.
An illuminated IN button indicates an active signal connected to the input.
An illuminated OUT button indicates an output connected to an acceptor.
A flashing OUT button indicates a non-HDCP display connected to an output.
If an HDCP-encrypted input is routed through VS-44H2A to a non-HDCP acceptor, the video is not presented and the non-HDCP acceptor displays black.
The LED Display indicates routing and muting information.
A digit (from 1 to 4) indicates the input number that is currently routed to the output.
0” under an output number indicates a muted video signal.
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VS-44H2A – Operating VS-44H2A via Front Panel Buttons
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Figure 9: 7-segment display

Locking/Unlocking Control Panel Buttons

Locking control panel buttons prevents accidentally switching an AV signal to a different input.

Locking Control Panel Buttons

To lock control panel buttons:
Press LOCK for 3 seconds. The LOCK button illuminates, and control panel buttons are no longer operational.

Unlocking Control Panel Buttons

To unlock control panel buttons:
Press the illuminated LOCK button for 3 seconds. The LOCK button is no longer illuminated, and control panel buttons are now
operational.

Routing an AV Output to an Input

Use the IN buttons (1 to 4) and the OUT buttons (1 to 4) to route a selected input to an output.
To route a video output to an input:
1. Press an OUT button (1 to 4) . The selected OUT button illuminates.
2. Press an IN button (1 to 4) . The output is routed to the selected input and the LED Display indicates the change.
You can route multiple outputs to a single input.
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VS-44H2A – Operating VS-44H2A via Front Panel Buttons
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Routing All Outputs to a Single Input

Use the IN buttons (1 to 4) and the OUT buttons (1 to 4) to route a selected input to all outputs.
To route all video outputs to a single input:
1. Press ALL . The ALL button illuminates.
2. Press an IN button (1 to 4) . All the outputs are routed to the selected input and the LED Display indicates the
change.

Muting an Output

VS-44H2A enables you to mute each audio and video output individually (muting the volume
and displaying black on the screen).
To mute a audio/video output:
1. Press an OUT button (1 to 4) . The selected OUT button illuminates.
2. Press OFF . The output selected audio and video is muted, and the LED Display indicates the
change.

Muting All Outputs

VS-44H2A enables you to mute all audio and video outputs at once (muting the volume and
displaying black on all the screens).
To mute all audio/video outputs:
1. Press ALL . The ALL button illuminates.
2. Press OFF . All the outputs audio and video are muted, and the LED Display indicates the
change.
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VS-44H2A – Operating VS-44H2A via Front Panel Buttons
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Storing and Recalling a Routing Setup

VS-44H2A can store up to 4 setups. Each setup includes the signal routing state and the
EDID. In Store-Recall mode each IN button (1 to 4) corresponds to a setup:
IN 1 corresponds to setup 1.
IN 2 corresponds to setup 2.
IN 3 corresponds to setup 3.
IN 4 corresponds to setup 4.

Storing a Routing Setup

To store a setup:
1. Press STO . The STO button flashes.
2. Press an IN button (1 to 4). For example, when pressing IN 4, the current device state is stored to setup 4.
3. Press STO again. The current device state is stored and the STO button no longer flashes.
Press STO within 9 seconds to apply settings, otherwise the action times out.

Recalling a Routing Setup

To recall a setup:
1. Press RCL . The RCL button flashes.
2. Press an IN button (1 to 4). The selected button illuminates.
3. Press RCL again. The setup stored for that button is restored and the LED Display indicates the
change.

Copying an EDID

You can copy the EDID to an input from a connected output or use the default EDID.
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VS-44H2A – Operating VS-44H2A via Front Panel Buttons
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Copying the EDID from a Connected Display

To copy the EDID from a connected display:
1. Press and hold EDID and STO simultaneously until both buttons flash.
VS-44H2A enters EDID mode and the LED Display shows the current EDID status.
2. Press one or more IN buttons (1 to 4) (or ALL). The selected inputs on the LED Display flash.
3. Press an OUT button (1 to 4) connected to a display and press EDID . Wait about 5 seconds for the device to copy the EDID the connected display to the
selected inputs.
Press EDID within 9 seconds to apply settings, otherwise the action times out.

Copying the Default EDID

To copy the default EDID:
1. Press and hold EDID and STO simultaneously until both buttons flash.
VS-44H2A enters EDID mode and the LED Display shows the current EDID status.
2. Press one or more IN buttons (1 to 4) (or ALL). The selected inputs on the LED Display flash.
3. Press an OUT button (1 to 4) not connected to a display and press EDID . Wait about 5 seconds for the device to copy the default EDID.
Press EDID within 9 seconds to apply settings, otherwise the action times out.
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VS-44H2A – Firmware Upgrade
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Firmware Upgrade

You can upgrade the VS-44H2A via:
The Ethernet, using embedded web pages.
By USB or RS-232 using Kramer K-UPLOAD tool.
The latest firmware version and the latest version of K-UPLOAD and installation instructions can be downloaded from the Kramer Website at www.kramerav.com/downloads/VS-44H2A.
Kramer Electronics Ltd.
VS-44H2A – Using Embedded Web pages
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Using Embedded Web pages

The web pages let you control the VS-44H2A via the Ethernet. The web pages include all the OSD items and are accessed using a Web browser and an Ethernet connection (see Browsing Web Pages on page 18).
Before attempting to connect:
Perform the procedures described in Connecting VS-44H2A via ETHERNET Port on page 8.
Ensure that your browser is supported.
The following operating systems and Web browsers are supported:
Operating Systems
Browser
Windows 7 IE
Firefox
Chrome
Safari
Windows 10 IE
Edge
Firefox
Chrome
Mac
Safari
iOS
Safari
Android
N/A
The VS-44H2A webpage enables performing the following functions:
Browsing Web Pages on page 18.
Switching and Setting Ports on page 19.
Changing Device Settings and Upgrading Firmware on page 26.
Managing EDID on page 27.
Managing Web page Security on page 30.
Setting Timeout on page 31.
Displaying OSD Information on page 32.
Setting Step-In Devices on page 33.
Viewing About Page on page 34.
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VS-44H2A – Using Embedded Web pages
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Browsing Web Pages

To browse the VS-44H2A web pages:
1. Open your Internet browser.
2. Type the IP address of the device in the address bar of your browser. For example, the default IP address:
The Authentication window appears (Figure 10) if set, security is enabled:
Figure 10: Using the Embedded Web pages – Authentication
3. Enter the User Name and Password (Admin, empty string, by-default) and click OK. The Switching page appears:
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VS-44H2A – Using Embedded Web pages
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Figure 11: Switching Page with Navigation List on Left
4. Click the desired web page or click the arrow to hide the navigation list.

Switching and Setting Ports

The Switching web page enables performing the following functions:
Viewing and Adjusting Output Settings on page 20.
Muting Video on page 20.
Muting Audio on page 20.
Changing Output Name on page 21.
Switching an Output to an Input on page 21.
Ensuring Output Is Always HDCP on page 21.
Adjusting Output Volume on page 22.
Viewing and Adjusting Input Settings on page 23.
Changing Input Name on page 24.
Setting Input HDCP Behavior on page 24.
Controlling a Connected Device Remotely on page 25.
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VS-44H2A – Using Embedded Web pages
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Viewing and Adjusting Output Settings

To view and adjust output settings:
You can view the status of the outputs and adjust their settings via the output buttons.
Figure 12: Switching Page – Output button
The Output button contains the following elements:
Name (in Figure 12, the name is HDMI1).
Input source (in Figure 12, HDMI2 is the input source for output HDMI1).
Acceptor Resolution (in Figure 12, 1920x1080@60 is the acceptor resolution).
HDCP status appears when output behavior is set to always be HDCP.
Edit Output icon to edit the output button name or to designate HDCP behavior for
the output button.
Video Mute icon to substitute the video signal with a black screen.

Muting Video

To Mute Video:
1. In the Navigation pane, click Switching. The Switching page appears (Figure 11).
2. Click the Video Mute icon from a specific output button (1 to 4). The Video Mute icon displays an x and the output selected displays a black screen.

Muting Audio

To Mute Audio:
1. In the Navigation pane, click Switching. The Switching page appears (Figure 11).
2. Click the speaker icon located under a volume slider (Figure 14). The Audio Mute icon displays an x and the volume of the output selected is muted.
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VS-44H2A – Using Embedded Web pages
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Changing Output Name

It may be convenient to change output names to reflect the video acceptors connected to them.
To change output name:
1. In the Navigation pane, click Switching. The Switching page appears (Figure 11).
2. Click the Edit Output icon from an Output button (Figure 12). The Output Settings group appears.
Figure 13: Output Settings group
3. Type a new name (up to 11 characters) and click Save
The output name changes.

Switching an Output to an Input

To switch an output to an input:
1. In the Navigation pane, click Switching. The Switching page appears (Figure 11).
2. Click an Output button to route an input (Figure 12). The Output button’s color changes from black to purple.
3. Click the Switch Video icon from a specific input button (1 to 4) (Figure 16). The Output button displays input name selected.

Ensuring Output Is Always HDCP

It may be convenient (to prevent flickering when switching from an HDCP input to a non-HDCP input) to set an output to always stream HDCP (whether the input is HDCP or not).
To ensure output is always HDCP:
1. In the Navigation pane, click Switching.
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VS-44H2A – Using Embedded Web pages
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The Switching page appears (Figure 11).
2. Click the Edit Output icon from an Output button (Figure 12). The Output Settings group appears (Figure 13).
3. Select Output HDCP follow Output. The HDCP status appears and the output is now always HDCP (independent of the
input).

Adjusting Output Volume

To adjust output volume:
1. In the Navigation pane, click Switching. The Switching page appears (Figure 11).
2. Slide a volume slider (1 to 4) or type a number in the field above the slider and press Enter (Figure 14).
The output volume in accordance with the slider value.
Figure 14: Volume Adjustment Sliders
Figure 15: Switching Page – Changing the Output Label
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VS-44H2A – Using Embedded Web pages
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Viewing and Adjusting Input Settings

You can view the status of the inputs and adjust their settings via the input buttons.
To view and adjust output settings:
1. In the Navigation pane, click Switching. The Switching page appears (Figure 11).
Figure 16: Switching Page – Input button
2. Click the Edit Input icon from an Input button (Figure 16). The Input Settings group appears (Figure 17).
Figure 17: Input Settings group
The Input button contains the following elements:
Name (in Figure 16, the name is HDMI1).
Signal status (either “No Signal” or “Signal Lock”).
Edit Input icon to edit the Input button name, set input HDCP behavior (i.e. designate
whether input device supports HDCP), or set Step-In functionality (see Setting Step-In
Devices on page 33).
Switch Video icon to switch a selected output to this input.
Remote device setting to manage a Step-In device (for example, Kramer DIP-30)
connected to VS-44H2A (see Setting Step-In Devices on page 33).
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VS-44H2A – Using Embedded Web pages
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Changing Input Name

It may be convenient to change input names to reflect the video sources connected to them.
To change input name:
1. In the Navigation pane, click Switching. The Switching page appears (Figure 11).
2. Click the Edit Input icon from an Input button (Figure 16). The Input Settings group appears (Figure 17).
3. Type a new name (up to 11 characters) and click Save . The input name changes.

Setting Input HDCP Behavior

To set input HDCP behavior On/Off:
1. In the Navigation pane, click Switching. The Switching page appears (Figure 11).
2. Click the Edit Input icon from an Input button (Figure 16). The Input Settings group appears (Figure 17).
3. Set input HDCP to On/Off. Input supports an HDCP device if HDCP is set to On.
There are video sources (e.g., some Apple devices) that automatically switch to HDCP mode if connected to a device that supports HDCP (e.g. VS-44H2A). If an acceptor/display connected to VS-44H2A does not support HDCP, you might want to set Input HDCP to Off, so that the video source does not auto-switch to HDCP mode and the acceptor does not display the video.
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Controlling a Connected Device Remotely

To manage a Step-In device (for example, Kramer DIP-30) connected to VS-44H2A remotely.
To control another device remotely:
1. In the Navigation pane, click Switching. The Switching page appears (Figure 11).
2. Click the Edit Input icon from an Input button (Figure 16). The Input Settings group appears (Figure 17).
3. Set input STEP-IN to On. The Remote device settings icon is enabled.
4. Click the Remote device settings icon from an Input button (Figure 16). The Step-In Settings group appears (Figure 18).
Figure 18: Step-In Settings group
For details on Setting Step-In Devices, see Setting Step-In Devices on page 33.
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Changing Device Settings and Upgrading Firmware

The Device Settings web page shows the device details, such as name, MAC address and firmware version and also enables performing the following functions:
Changing Ethernet Settings on page 26.
Performing a Factory Reset on page 27.
Performing Firmware Upgrade on page 27.

Changing Ethernet Settings

To change the Ethernet settings:
1. In the Navigation pane, click Device Settings. The Device Settings page appears (Figure 19).
Figure 19: Device Settings Page
2. Uncheck the DHCP check box to change any of the parameters (IP Address, Netmask and/or Gateway).
The parameters can be edited.
3. Edit IP Address, Netmask and/or Gateway Parameters and click Save Changes. The Ethernet changes are saved.
After changing the IP address, reload the web page with the new IP address.
After changing the subnet mask turn the VS-44H2A power off and then on again.
If DHCP is checked, you need to reload the web page with the new IP address.
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Performing a Factory Reset

To reset the device to its factory default values:
1. In the Navigation pane, click Device Settings. The Device Settings page appears (Figure 19).
2. Click Soft Factory Reset. The following window appears:
Figure 20: Device Settings Page – Factory Reset
3. Click OK to start factory reset and follow the instructions on-screen. The device resets to its default parameters.

Performing Firmware Upgrade

To perform firmware upgrade:
1. In the Navigation pane, click Device Settings. The Device Settings page appears (Figure 19).
2. Click Browse. A browse window appears.
3. Select the new firmware file, click Upgrade and follow the instructions on-screen. The new firmware reloads.

Managing EDID

The EDID Management page lets you read the EDID from:
Any of the outputs.
The default EDID.
Any of the inputs.
A file in your PC (File BROWSE).
The selected EDID can be copied to the selected input/s.
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To copy an EDID from the Default, an Input, or an Output EDID:
1. In the Navigation pane, click EDID. The EDID page appears (Figure 21).
Figure 21: EDID Page – Selecting an EDID Source
2. Select a connected input or output (from the left) as the EDID source.
When reading from an output, make sure that that output is connected to an acceptor.
3. Select an input or all the inputs (from the right) to which the EDID is copied.
4. Click COPY. A message appears.
Figure 22: Copy EDID Message
5. Click Close.
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To read the EDID from the Default, an Input, or an Output EDID:
1. In the Navigation pane, click EDID. The EDID page appears (Figure 21).
2. Click default, an Input, or an Output (from the left) The EDID details appear.
Figure 23: EDID details
To Copy the EDID from a file:
1. In the Navigation pane, click EDID. The EDID page appears (Figure 21).
2. Click File BROWSE and open the EDID file. The EDID details appear.
3. Select one or more inputs (on the right).
4. Click COPY. A message appears (Figure 22).
5. If required, Check adding stereo audio to the selected EDID.
6. Click OK.
7. Follow the instructions on-screen.
When viewing the 7-segment display in the EDID mode, the input with EDID read from a file displays L”.
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Managing Web page Security

Use the Authentication page to set web access permission:

Setting Web page Access Permission

To define access to the web pages In the Navigation pane, click Authentication. The Authentication page appears displaying the current status (password protected or free access).
Figure 24: Authentication Page
To enable web page security:
1. In the Navigation pane, click Authentication. The Authentication page appears (Figure 24).
2. Click the Authenticate Web Pages access checkbox. The Logout After checkbox is enabled.
3. Fill in a User Name, Password, how many minutes of inactivity is allowed before the webpage locks, and click the Set changes button.
A confirmation message appears and a key icon appears in the upper right corner.
A password must contain 5 to 15 alphanumeric characters and no spaces.
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4. Refresh webpage. The webpage username and password prompt appear.
Figure 25: Webpage username and password prompt
5. Enter username and password and click arrow button. The webpage unlocks.
To disable web page security:
1. In the Navigation pane, click Authentication. The Authentication page appears (Figure 24).
2. Uncheck the Authenticate Web Pages access checkbox and click the Set changes button.
The key icon in the upper right corner disappears and web page security is disabled.

Setting Timeout

Use the Timeout Settings web page to set the time delay before shutdown if no input signal is detected for each output.
To set the timeout:
1. In the Navigation pane, click Advanced Setting. The Advanced Setting page appears (Figure 26).
Figure 26: Advanced Setting page
2. Set the delay time 0-9999 seconds (where 0 is no timeout) and click SET. The timeout is set.
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Displaying OSD Information

The OSD has three settings:
Off – Never displayed.
On – Always displayed.
Auto – Displayed for a few seconds when a change in settings occurs.
To set the OSD display to On/Auto:
1. In the Navigation pane, click Advanced Setting. The Advanced Setting page appears (Figure 26).
2. Set OSD Information to On/Auto. The OSDs are displayed according to settings.
To set the OSD display to Off:
1. In the Navigation pane, click Advanced Setting. The Advanced Setting page appears (Figure 26).
2. Set OSD Information to Off. The OSDs are no longer displayed.
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Setting Step-In Devices

Use the Step-In Settings page to manage Step-In devices (for example, Kramer DIP-30).
To manage a Step-In device:
1. Connect the HDMI output of a Step-In device (for example, DIP-30) to an HDMI input on the VS-44H2A.
2. In the Navigation pane, click Switching. The Switching page appears (Figure 11).
3. Click the Remote device settings icon from an Input button (Figure 16). The Step-In Settings group appears and the input button/s to which the Step-In device/s
is connected appear/s purple.
Figure 27: Step-In Settings group
4. Select an input in the Step-In Settings group (HDMI IN 1, HDMI IN 2 or VGA). The respective button on DIP-30 illuminates.
Press an input button on the DIP-30. The selected input is displayed on the web page.
5. Check the outputs to which the inputs are routed.
6. Press the STEP-IN button on DIP-30. The selected Step-In input on the DIP-30 is routed to the selected outputs on the
VS-44H2A.
Any time the output Step-In configuration changes, press the STEP-IN button on the Step-In device to update the configuration.
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Viewing About Page

The VS-44H2A About Us page lets you view the web page version and Kramer Electronics Ltd details.
Figure 28: About Page
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VS-44H2A – Technical Specifications
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Technical Specifications

Inputs
4 HDMI
On female HDMI connectors
Outputs
4 HDMI
On female HDMI connectors
Ports
1 USB
On a mini USB connector
1 RS-232
On a 3-pin terminal block
1 Ethernet
On an RJ-45 female connector
1 USB
On a female USB-A connector for powering another device
Video
Max. Resolution
4K@60Hz (4:2:0) and 4K@30Hz (4:4:4)
Compliance
Supports HDMI and HDCP 1.4
Control
Front Panel Front panel buttons
7-segment display
Power
Consumption
42VA
Source
100-240V AC, 50/60Hz
Regulatory Compliance
Safety
CE, FCC
Environmental
RoHs, WEEE
Enclosure
Type
Aluminum
Cooling
Fan
Environmental Conditions
Operating Temperature
0° to +40°C (32° to 104°F)
Storage Temperature
-40° to +70°C (-40° to 158°F)
Humidity
10% to 90%, RH non-condensing
General
Net Dimensions (W, D, H)
19", 7.2", 1U, rack mountable
Shipping Dimensions (W, D, H)
52.5cm x 33cm x 10.7cm (20.7” x 13” x 4.2”)
Net Weight
1.9kg (4.2lbs) approx.
Shipping Weight
2.9kg (6.39lbs) approx.
Accessories
Included
Rack ears, power cord
Specifications are subject to change without notice at www.kramerav.com
The terms HDMI, HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc.

Default Communication Parameters

RS-232/Ethernet
Baud Rate:
115,200
Parity:
None
Data Bits:
8
Command Format:
ASCII Protocol 3000
Stop Bits:
1
Example (route video HDMI IN 2 to video HDMI OUT 4):
“#ROUTE 1,4,2”,0x0D
Ethernet Parameters
IP Address:
192.168.1.39
Default TCP Port #:
5000
Subnet Mask:
255.255.0.0
Default UDP Port #:
50000
Default Gateway:
192.168.0.1
Number of TCP ports:
8
Default username:
Admin
Number of web clients:
5
Default password:
Admin
Full Factory Reset
Front Panel Buttons:
Power off the device, press and hold the LOCK, EDID and STO buttons simultaneously for about 3 seconds while powering the device, and then release. Until all front panel buttons illuminate
Protocol 3000:
“#factory” command.
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Web pages:
In the Device Settings page, click Reset.

Default Parameters

Parameter
Value
Protocol:
K3000
K3000 Model Name:
V', 'S', '-', '4', '4', 'U', 'H', 'D'''
K3000 Serial Number:
00000000000001
Model name and serial number will not change back to the default status after a factory reset.
DHCP enable:
Disable (OFF)
EDID status:
Default, all input ports use the default EDID data.
Input port HDCP:
All ON, support HDCP.
Step-In button setting:
Default, all the output checked for an input.
Video status:
Output 1 to 4 route to input 1 to 4 separately.
Audio status:
Output 1 to 4 route to digital input 1 to 4 separately.
All setups:
All empty. No preset status.
EDID data:
All input ports use the default EDID data.
V-mute:
Open the video.
Mute:
Open the audio.
Switch mode:
Manual.
Switch speed:
Ex-fast switch.
Default EDID
Kramer default EDID with "monitor name"= "VS-44H2A"
Lock EDID state
Not locked
HDCP mode
ENABLED
Video Signal loss timeout (no 5V)
0
Video Signal loss timeout (5V is on)
10 sec
New video signal gain timeout
0
Output inactivity timeout
15 min
Apply switch mode configuration on startup
10
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Protocol 3000

Kramer devices can be operated using Kramer Protocol 3000 commands sent via serial or Ethernet ports.

Understanding Protocol 3000

Protocol 3000 commands are a sequence of ASCII letters, structured according to the following.
Command format:
Prefix
Command Name
Constant (Space)
Parameter(s)
Suffix
#
Command
Parameter
<CR>
Feedback format:
Prefix
Device ID
Constant
Command Name
Parameter(s)
Suffix
~
nn @ Command
Parameter
<CR><LF>
Command parameters – Multiple parameters must be separated by a comma (,). In addition, multiple parameters can be grouped as a single parameter using brackets ([ and ]).
Command chain separator character – Multiple commands can be chained in the same string. Each command is delimited by a pipe character (|).
Parameters attributes Parameters may contain multiple attributes. Attributes are indicated with pointy brackets (<…>) and must be separated by a period (.).
The command framing varies according to how you interface with the VS-88UT. The following figure displays how the # command is framed using terminal communication software (such as Hercules):
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Protocol 3000 Commands

Function
Description
Syntax
Parameters/Attributes
Example
#
Protocol handshaking.
Validates the Protocol 3000 connection and gets the machine number.
Step-in master products use this command to identify the availability of a device.
COMMAND
#<CR>
FEEDBACK
~nn@ok<CR><LF>
#<CR>
AUD-LVL
Set volume level.
COMMAND
#AUD-LVLio_mode, io_index, vol_level<CR>
FEEDBACK
~nn@AUD-LVLio_mode, io_index, vol_level<CR><LF>
io_mode – Input/Output
0 – Input 1 – Output
io_index – Number that indicates the
specific input or output port: 1-N (N= the total number of input or output ports)
vol_level – Volume level -60db to
30dB;
++ (increase current value by 1dB);
-- (decrease current value by 1dB)
Set AUDIO OUT 2 level to -50dB:
#AUD-LVL1,1,-50<CR>
AUD-LVL?
Get volume level.
COMMAND
#AUD-LVL?io_mode, io_index<CR>
FEEDBACK
~nn@AUD-LVLio_mode, io_index, vol_level<CR><LF>
io_mode – Input/Output
0 – Input 1 – Output
io_index – Number that indicates the
specific input or output port: 1-N (N= the total number of input or output ports)
vol_level – Volume level -60db to
30dB
Get AUDIO OUT 1 level
#AUD-LVL?1,1<CR>
AV-SW­TIMEOUT
N/A
AV-SW­TIMEOUT?
N/A
BUILD-DATE?
Get device build date.
COMMAND
#BUILD-DATE?<CR>
FEEDBACK
~nn@BUILD-DATEdate, time<CR><LF>
date – Format: YYYY/MM/DD where
YYYY = Year MM = Month DD = Day
time – Format: hh:mm:ss where
hh = hours mm = minutes ss = seconds
Get the device build date:
#BUILD-DATE?<CR>
CPEDID
Copy EDID data from the output to the input EEPROM.
Destination bitmap size depends on device properties (for 64 inputs it is a 64-bit word).
Example: bitmap 0x0013 means inputs 1,2 and 5 are loaded with the new EDID.
In certain products Safe_mode is an optional parameter. See the HELP command for its availability.
COMMAND
#CPEDIDedid_io, src_id, edid_io, dest_bitmap<CR>
or
#CPEDIDedid_io, src_id, edid_io, dest_bitmap, safe_mode<CR>
FEEDBACK
~nn@CPEDIDedid_io, src_id, edid_io, dest_bitmap<CR><LF>
~nn@CPEDIDedid_io, src_id, edid_io, dest_bitmap,
safe_mode<CR><LF>
edid_io – EDID source type (usually
output)
0 – Input 1 – Output 2 – Default EDID 3 – Custom EDID
src_id – Number of chosen source
stage
0 – Default EDID source 1 – Output 1 2 – Output 2
edid_io – EDID destination type
(usually input)
0 – Input 1 – Output 2 – Default EDID 3 – Custom EDID
dest_bitmap Bitmap representing
destination IDs. Format: XXXX…X,
where X is hex digit. The binary form of every hex digit represents corresponding destinations.
0 – indicates that EDID data is not
copied to this destination.
1 – indicates that EDID data is
copied to this destination.
safe_mode – Safe mode
0 – device accepts the EDID as is
without trying to adjust
1 – device tries to adjust the EDID
(default value if no parameter is sent)
Copy the EDID data from the Output 1 (EDID source) to the Input:
#CPEDID1,1,0,0x1<CR>
Copy the EDID data from the default EDID source to the Input:
#CPEDID2,0,0,0x1<CR>
DISPLAY?
Get output HPD status.
COMMAND
#DISPLAY?out_index<CR>
FEEDBACK
~nn@DISPLAYout_index, status<CR><LF>
out_index – Number that indicates
the specific output: 1-4
status – HPD status according to
signal validation
0 – Signal or sink is not valid 1 – Signal or sink is valid 2 – Sink and EDID is valid
Get the output HPD status of Output 1:
#DISPLAY?1<CR>
ETH-PORT
Set Ethernet port protocol.
If the port number you enter is already in use, an error is returned. The port number must be within the following range: 0-(2^16-1).
COMMAND
#ETH-PORTport_type, port_id<CR>
FEEDBACK
~nn@ETH-PORTport_type, port_id<CR><LF>
port_type – TCP/UDP port_id – TCP/UDP port number
(0 – 65535)
Set the Ethernet port protocol for TCP to port 12457:
#ETH-PORT0,12457<CR> ETH-PORT?
Get Ethernet port protocol.
COMMAND
#ETH-PORT?port_type<CR>
FEEDBACK
~nn@ETH-PORTport_type, port_id<CR><LF>
port_type – TCP/UDP
0 – TCP 1 – UDP
port_id – TCP / UDP port number
(0 – 65535)
Get the Ethernet port protocol for UDP:
#ETH-PORT?1<CR>
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Function
Description
Syntax
Parameters/Attributes
Example
FACTORY
Reset device to factory default configuration.
This command deletes all user data from the device. The deletion can take some time.
Your device may require powering off and powering on for the changes to take effect.
COMMAND
#FACTORY<CR>
FEEDBACK
~nn@FACTORYok<CR><LF>
Reset the device to factory default configuration:
#FACTORY<CR>
GEDID
Get EDID support on certain input/output.
For old devices that do not support this command, ~nn@ERR 002<CR><LF> is received.
COMMAND
#GEDIDio_mode, in_index<CR>
FEEDBACK
~nn@GEDIDio_mode, in_index, size<CR><LF>
io_mode – Input/Output
0 – Input 1 – Output 2 – Default EDID 3 – Custom EDID
in_index – Number that indicates the
specific input: 1-4
size – Size of data to be sent from
device, 0 means no EDID support
Get EDID support information for input 1:
#GEDID1<CR>
HDCP-MOD
Set HDCP mode.
Set HDCP working mode on the device input:
HDCP supported ­HDCP_ON [default].
HDCP not supported ­HDCP OFF.
HDCP support changes following detected sink ­MIRROR OUTPUT.
When you define 3 as the mode, the HDCP status is defined according to the connected output in the following priority: OUT 1, OUT 2. If the connected display on OUT 2 supports HDCP, but OUT 1 does not, then HDCP is defined as not supported. If OUT 1 is not connected, then HDCP is defined by OUT
2.
COMMAND
#HDCP-MODin_index, mode<CR>
FEEDBACK
~nn@HDCP-MODin_index, mode<CR><LF>
in_index – Number that indicates the
specific input: 1-4
mode – HDCP mode:
0 – HDCP Off 3 – HDCP defined according to the
connected output
Set the input HDCP-MODE of IN 1 to Off:
#HDCP-MOD1,0<CR>
HDCP-MOD?
Get HDCP mode.
Set HDCP working mode on the device input:
HDCP supported ­HDCP_ON [default].
HDCP not supported ­HDCP OFF.
HDCP support changes following detected sink ­MIRROR OUTPUT.
COMMAND
#HDCP-MOD?in_index<CR>
FEEDBACK
~nn@HDCP-MODin_index, mode<CR><LF>
in_index – Number that indicates the
specific input: 1-4
mode – HDCP mode:
0 – HDCP Off 3 – HDCP defined according to the
connected output
Get the input HDCP-MODE of IN 1 HDMI:
#HDCP-MOD?1<CR> HDCP-STAT?
Get HDCP signal status.
io_mode =1 – get the HDCP signal status of the sink device connected to the specified output.
io_mode =0 – get the HDCP signal status of the source device connected to the specified input.
COMMAND
#HDCP-STAT?io_mode, in_index<CR>
FEEDBACK
~nn@HDCP-STATio_mode, in_index, status<CR><LF>
io_mode – Input/Output
0 – Input 1 – Output
in_index – Number that indicates the
specific input: 1-4
status – Signal encryption status -
valid values On/Off
0 – HDCP Off 1 – HDCP On
Get the output HDCP-STATUS of IN 1:
#HDCP-STAT?0,1<CR>
HELP
Get command list or help for specific command.
COMMAND
#HELP<CR>
#HELPcmd_name<CR>
FEEDBACK
1. Multi-line:
~nn@Devicecmd_name, cmd_name…<CR><LF>
To get help for command use: HELP (COMMAND_NAME)<CR><LF>
~nn@HELPcmd_name:<CR><LF>
description<CR><LF>
USAGE:usage<CR><LF>
cmd_name – Name of a specific
command
Get the command list:
#HELP<CR>
To get help for AV-SW-TIMEOUT: HELPav-sw-timeout<CR>
INFO-IO?
LEGACY COMMAND. Get in/out count.
COMMAND
#INFO-IO?<CR>
FEEDBACK
~nn@INFO-IOINin_count, OUTout_count<CR><LF>
in_count – Number of inputs in the
unit
out_count – Number of outputs in the
unit
Get inputs count:
#INFO-IO?<CR>
INFO-PRST?
LEGACY COMMAND. Get maximum preset count.
In most units, video and audio presets with the same number are stored and recalled together by commands #PRST-STO and #PRST-RCL.
COMMAND
#INFO-PRST?<CR>
FEEDBACK
~nn@INFO-PRSTvidvideo_preset_count,
audaudio_preset_count<CR><LF>
video_preset_count – Maximum
number of video presets in the unit
audio_preset_count – Maximum
number of audio presets in the unit
Get number of video and audio presets:
#INFO-PRST?<CR>
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VS-44H2A – Protocol 3000
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Function
Description
Syntax
Parameters/Attributes
Example
LDEDID
Write EDID data from external application to device.
When the unit receives the LDEDID command it replies with READY and enters the special EDID packet wait mode. In this mode the unit can receive only packets and not regular protocol commands.
If the unit does not receive correct packets for 30 seconds or is interrupted for more than 30 seconds before receiving all packets, it sends timeout error
~nn@LDEDIDerr01<CR
><LF> and returns to the
regular protocol mode. If the unit received data that is not a correct packet, it sends the corresponding error and returns to the regular protocol mode.
COMMAND
Multi-step syntax
FEEDBACK
Step 1:
#LDEDIDedid_io, dest_bitmask, edid_size, safe_mode<CR>
Response 1:
~nn@LDEDIDedid_io, dest_bitmask, edid_size,
safe_modeready<CR><LF>
or
~nn@LDEDIDerrnn<CR><LF>
Step 2: If ready was received, send EDID_DATA Response 2:
~nn@LDEDIDedid_io, dest_bitmask, edid_size,
safe_modeok<CR><LF>
or
~nn@LDEDIDerrnn<CR><LF>
edid_io – EDID destination type
(usually input)
0 – Input 1 – Output 2 – Default EDID 3 – Custom EDID
dest_bitmask – Bitmap representing
destination IDs. Format: 0x********, where * is ASCII presentation of hex digit. The binary presentation of this number is a bit mask for destinations.
Setting ‘1’ means EDID data has to be
copied to this destination
edid_size – EDID data size safe_mode – Safe mode
0 – Device accepts the EDID as is
without trying to adjust
1 – Device tries to adjust the EDID
edid_data – Data in protocol packets
Using the Packet Protocol
Send a command: LDRV, LOAD,
IROUT, LDEDID Receive Ready or ERR### If Ready:
a. Send a packet,
b. Receive OK on the last packet,
c. Receive OK for the command
Packet structure:
Packet ID (1, 2, 3…) (2 bytes in
length)
Length (data length + 2 for
CRC) – (2 bytes in length)
Data (data length -2 bytes)
CRC – 2 bytes
01
02
03
04
05 Packet ID
Length
Data
CRC
5. Response: ~nnnnok<CR><LF>
(Where NNNN is the received
packet ID in ASCII hex digits.)
Write the EDID data from an external application to the HDMI In 1 input without adjustment attempts:
#LDEDID0,0x1,2340,0<CR
>
Write the EDID data from an external application to HDMI In 1 and PC In inputs with adjustment attempts:
#LDEDID0,0x5,2340,1<CR
>
LOAD
Load file to device.
COMMAND
#LOADfile_name, size<CR>
FEEDBACK
Data sending negotiation: * Device -
~01@LOADfile_name, sizeready<CR><LF>
* End User (+Device)­Send file in Protocol Packets * Device -
~01@LOADfile_name, sizeok<CR><LF>
file_name – Name of file to save on
device
size – Size of file data that is sent
Using the Packet Protocol
Send a command: LDRV, LOAD,
IROUT, LDEDID Receive Ready or ERR### If Ready:
a. Send a packet,
b. Receive OK on the last packet,
c. Receive OK for the command
Packet structure:
Packet ID (1, 2, 3…) (2 bytes in
length)
Length (data length + 2 for
CRC) – (2 bytes in length)
Data (data length -2 bytes)
CRC – 2 bytes
01
02
03
04
05 Packet ID
Length
Data
CRC
5. Response: ~nnnnok<CR><LF>
(Where NNNN is the received
packet ID in ASCII hex digits.)
Load the file_response.dat file to the device:
#LOADfile_response.dat ,5360<CR>
LOCK-FP
Lock the front panel.
In NT-52N, this command includes the PortNumber (1-2) parameter.
COMMAND
#LOCK-FPlock/unlock<CR>
FEEDBACK
~nn@LOCK-FPlock/unlock<CR><LF>
lock/unlock – On/Off
0 – Off unlocks EDID 1 – On locks EDID
Unlock front panel:
#LOCK-FP0<CR>
LOCK-FP?
Get the front panel lock state.
In NT-52N, this command includes the PortNumber (1-2) parameter.
COMMAND
#LOCK-FP?<CR>
FEEDBACK
~nn@LOCK-FPlock/unlock<CR><LF>
lock/unlock – On/Off
0 – Off unlocks EDID 1 – On locks EDID
Get the front panel lock state:
#LOCK-FP?<CR>
MODEL?
Get device model.
This command identifies equipment connected to VS-44H2A and notifies of identity changes to the connected equipment. The Matrix saves this data in memory to answer REMOTE-INFO requests.
COMMAND
#MODEL?<CR>
FEEDBACK
~nn@MODELmodel_name<CR><LF>
model_name – String of up to 19
printable ASCII chars
Get the device model:
#MODEL?<CR>
MUTE
Set audio mute.
COMMAND
#MUTEout_index, mute_mode<CR>
FEEDBACK
~nn@MUTEout_index, mute_mode<CR><LF>
out_index – Number that indicates
the specific output: 1-4
mute_mode – On/Off
0 – Off 1 – On
Set Output 1 to mute:
#MUTE1,1<CR>
MUTE?
Get audio mute.
COMMAND
#MUTE?out_index<CR>
FEEDBACK
~nn@MUTEout_index, mute_mode<CR><LF>
out_index – Number that indicates
the specific output: 1-4
mute_mode – On/Off
0 – Off 1 – On
Get mute status of output 1
#MUTE1?<CR>
Kramer Electronics Ltd.
VS-44H2A – Protocol 3000
41
Function
Description
Syntax
Parameters/Attributes
Example
NAME
Set machine (DNS) name.
The machine name is not the same as the model name. The machine name is used to identify a specific machine or a network in use (with DNS feature on).
COMMAND
#NAMEmachine_name<CR>
FEEDBACK
~nn@NAMEmachine_name<CR><LF>
machine_name – String of up to 15
alpha-numeric chars (can include hyphen, not at the beginning or end)
Set the DNS name of the device to room-442:
#NAMEroom-442<CR>
NAME?
Get machine (DNS) name.
The machine name is not the same as the model name. The machine name is used to identify a specific machine or a network in use (with DNS feature on).
COMMAND
#NAME?<CR>
FEEDBACK
~nn@NAMEmachine_name<CR><LF>
machine_name – String of up to 15
alpha-numeric chars (can include hyphen, not at the beginning or end)
Get the DNS name of the device:
#NAME?<CR>
NAME-RST
Reset machine (DNS) name to factory default.
Factory default of machine (DNS) name is
“KRAMER_” + 4 last digits
of device serial number.
COMMAND
#NAME-RST<CR>
FEEDBACK
~nn@NAME-RSTok<CR><LF>
Reset the machine name (S/N last digits are 0102):
#NAME­RSTkramer_0102<CR>
NET-DHCP
Set DHCP mode.
Only 1 is relevant for the mode value. To disable DHCP, the user must configure a static IP address for the device.
Connecting Ethernet to devices with DHCP may take more time in some networks.
To connect with a randomly assigned IP by DHCP, specify the device DNS name (if available) using the NAME command. You can also get an assigned IP by direct connection to USB or RS­232 protocol port, if available.
For proper settings consult your network administrator.
For Backward compatibility, the id parameter can be omitted. In this case, the Network ID, by default, is 0, which is the Ethernet control port.
COMMAND
#NET-DHCPnetw_id, dhcp_state<CR>
FEEDBACK
~nn@NET-DHCPnetw_id, dhcp_state<CR><LF>
netw_id – Network ID–the device
network interface (if there are more than one). Counting is 0 based,
meaning the control port is ‘0’, additional ports are 1,2,3….
dhcp_state
1 – Try to use DHCP. (If unavailable,
use the IP address set by the factory or the net-ip command).
Enable DHCP mode for port 1, if available:
#NET-DHCP1,1<CR>
NET-DHCP?
Get DHCP mode.
For Backward compatibility, the id parameter can be omitted. In this case, the Network ID, by default, is 0, which is the Ethernet control port.
COMMAND
#NET-DHCP?netw_id<CR>
FEEDBACK
~nn@NET-DHCPnetw_id, dhcp_mode<CR><LF>
netw_id – Network ID–the device
network interface (if there are more than one). Counting is 0 based,
meaning the control port is ‘0’, additional ports are 1,2,3….
dhcp_mode
0 – Do not use DHCP. Use the IP set
by the factory or using the net- ip or net-config command.
1 – Try to use DHCP. If unavailable,
use the IP set by the factory or using the net-ip or net- config command.
Get DHCP mode for port 1:
#NET-DHCP?1<CR>
NET-GATE
Set gateway IP.
A network gateway connects the device via another network and maybe over the Internet. Be careful of security issues. For proper settings consult your network administrator.
COMMAND
#NET-GATEip_address<CR>
FEEDBACK
~nn@NET-GATEip_address<CR><LF>
ip_address – Format:
xxx.xxx.xxx.xxx
Set the gateway IP address to
192.168.0.1:
#NET­GATE192.168.000.001<CR
>
NET-GATE?
Get gateway IP.
A network gateway connects the device via another network and maybe over the Internet. Be aware of security problems.
COMMAND
#NET-GATE?<CR>
FEEDBACK
~nn@NET-GATEip_address<CR><LF>
ip_address – Format:
xxx.xxx.xxx.xxx
Get the gateway IP address:
#NET-GATE?<CR>
NET-IP
Set IP address.
For proper settings consult your network administrator.
COMMAND
#NET-IPip_address<CR>
FEEDBACK
~nn@NET-IPip_address<CR><LF>
ip_address – Format:
xxx.xxx.xxx.xxx
Set the IP address to
192.168.1.39:
#NET­IP192.168.001.039<CR>
NET-IP?
Get IP address.
COMMAND
#NET-IP?<CR>
FEEDBACK
~nn@NET-IPip_address<CR><LF>
ip_address – Format:
xxx.xxx.xxx.xxx
Get the IP address:
#NET-IP?<CR>
Kramer Electronics Ltd.
VS-44H2A – Protocol 3000
42
Function
Description
Syntax
Parameters/Attributes
Example
NET-MAC?
Get MAC address.
For backward compatibility, the id parameter can be omitted. In this case, the Network ID, by default, is 0, which is the Ethernet control port.
COMMAND
#NET-MAC?id<CR>
FEEDBACK
~nn@NET-MACid, mac_address<CR><LF>
id – Network ID–the device network
interface (if there are more than one). Counting is 0 based, meaning the
control port is ‘0’, additional ports are 1,2,3….
mac_address Unique MAC
address. Format: XX-XX-XX-XX-XX­XX where X is hex digit
#NET-MAC?id<CR>
NET-MASK
Set subnet mask.
For proper settings consult your network administrator.
COMMAND
#NET-MASKnet_mask<CR>
FEEDBACK
~nn@NET-MASKnet_mask<CR><LF>
net_mask – Format: xxx.xxx.xxx.xxx
Set the subnet mask to
255.255.0.0:
#NET­MASK255.255.000.000<CR
>
NET-MASK?
Get subnet mask.
COMMAND
#NET-MASK?<CR>
FEEDBACK
~nn@NET-MASKnet_mask<CR><LF>
net_mask – Format: xxx.xxx.xxx.xxx
Get the subnet mask:
#NET-MASK?<CR>
PROT-VER?
Get device protocol version.
COMMAND
#PROT-VER?<CR>
FEEDBACK
~nn@PROT-VER3000:version<CR><LF>
version – XX.XX where X is a
decimal digit
Get the device protocol version:
#PROT-VER?<CR>
PRST-LST?
Get saved preset list.
In most units, video and audio presets with the same number are stored and recalled together by commands #PRST-STO and #PRST-RCL.
COMMAND
#PRST-LST?<CR>
FEEDBACK
~nn@PRST-LSTpreset, preset, <CR><LF>
preset – Preset number
Show preset list:
#PRST-LST?<CR>
PRST-RCL
Recall saved preset list.
In most units, video and audio presets with the same number are stored and recalled together by commands #PRST-STO and #PRST-RCL.
COMMAND
#PRST-RCLpreset<CR>
FEEDBACK
~nn@PRST-RCLpreset<CR><LF>
preset – Preset number
Recall preset 1:
#PRST-RCL1<CR>
PRST-STO
Store current connections, volumes and modes in preset.
In most units, video and audio presets with the same number are stored and recalled together by commands #PRST-STO and #PRST-RCL.
COMMAND
#PRST-STOpreset<CR>
FEEDBACK
~nn@PRST-STOpreset<CR><LF>
preset – Preset number
Store preset 1:
#PRST-STO1<CR>
RESET
Reset device.
To avoid locking the port due to a USB bug in Windows, disconnect USB connections immediately after running this command. If the port was locked, disconnect and reconnect the cable to reopen the port.
COMMAND
#RESET<CR>
FEEDBACK
~nn@RESETok<CR><LF>
Reset the device:
#RESET<CR>
SIGNAL?
Get input signal status.
COMMAND
#SIGNAL?in_index<CR>
FEEDBACK
~nn@SIGNALin_index, status<CR><LF>
in_index – Number that indicates the
specific input: 1-4
status – Signal status according to
signal validation:
0 – Off 1 – On
Get the input signal lock status of IN 1:
#SIGNAL?1<CR>
SN?
Get device serial number.
COMMAND
#SN?<CR>
FEEDBACK
~nn@SNserial_num<CR><LF>
serial_num – 14 decimal digits,
factory assigned
Get the device serial number:
#SN?<CR>
VERSION?
Get firmware version number.
COMMAND
#VERSION?<CR>
FEEDBACK
~nn@VERSIONfirmware_version<CR><LF>
firmware_version – XX.XX.XXXX
where the digit groups are: major.minor.build version
Get the device firmware version number:
#VERSION?<CR>
VID
LEGACY COMMAND. Set video switch state.
The SET command is for remote input switching on Step-in clients (essentially via by the Web).
This is a legacy command. New Step-in modules support the ROUTE command.
COMMAND
#VIDin_id>out_id<CR>
FEEDBACK
~nn@VIDin_id>out_id<CR><LF>
in_id – Indicates the ID of the input:
1-n (n= the total number of inputs)
> – Connection character between in
and out parameters
out_id –Output number
* for all outputs
Switch IN 1 to OUT 3:
#VID1>3<CR> VID?
LEGACY COMMAND. Set video switch state.
The GET command identifies input switching on Step-in clients.
This is a legacy command. New Step-in modules support the ROUTE command.
COMMAND
#VID?out_id<CR>
FEEDBACK
~nn@VID>out_id<CR><LF>
in_id – Indicates the ID of the input:
1-n (n= the total number of inputs)
> – Connection character between in
and out parameters
out_id –Output number
* for all outputs
Get video switch state:
#VID?2<CR>
Kramer Electronics Ltd.
VS-44H2A – Protocol 3000
43
Function
Description
Syntax
Parameters/Attributes
Example
VMUTE
Set enable/disable video on output.
Video mute parameter 2 (blank picture) is not supported.
COMMAND
#VMUTEout_index, flag<CR>
FEEDBACK
~nn@VMUTEout_index, flag<CR><LF>
out_index – Number that indicates
the specific output: 1-4
flag – Video Mute
0 – Video enabled 1 – Video disabled 2 – Blank picture
Disable the video output on OUT 2:
#VMUTE2,0<CR>
VMUTE?
Get video on output status.
Video mute parameter 2 (blank picture) is not supported.
COMMAND
#VMUTE?out_index<CR>
FEEDBACK
~nn@VMUTEout_index, flag<CR><LF>
out_index – Number that indicates
the specific output: 1-4
flag – Video Mute
0 – Video enabled 1 – Video disabled 2 – Blank picture
Get video on output status:
#VMUTE?2<CR>
Kramer Electronics Ltd.
VS-44H2A – Protocol 3000
44

Result and Error Codes

Syntax

In case of an error, the device responds with an error message. The error message syntax:
~NN@ERR XXX<CR><LF> – when general error, no specific command
~NN@CMD ERR XXX<CR><LF> – for specific command
NN – machine number of device, default = 01
XXX – error code

Error Codes

Error Name
Error Code
Description
P3K_NO_ERROR
0
No error
ERR_PROTOCOL_SYNTAX
1
Protocol syntax
ERR_COMMAND_NOT_AVAILABLE
2
Command not available
ERR_PARAMETER_OUT_OF_RANGE
3
Parameter out of range
ERR_UNAUTHORIZED_ACCESS
4
Unauthorized access
ERR_INTERNAL_FW_ERROR
5
Internal FW error
ERR_BUSY
6
Protocol busy
ERR_WRONG_CRC
7
Wrong CRC
ERR_TIMEDOUT
8
Timeout
ERR_RESERVED
9
(Reserved)
ERR_FW_NOT_ENOUGH_SPACE
10
Not enough space for data (firmware, FPGA…)
ERR_FS_NOT_ENOUGH_SPACE
11
Not enough space – file system
ERR_FS_FILE_NOT_EXISTS
12
File does not exist
ERR_FS_FILE_CANT_CREATED
13
File can’t be created
ERR_FS_FILE_CANT_OPEN
14
File can’t open
ERR_FEATURE_NOT_SUPPORTED
15
Feature is not supported
ERR_RESERVED_2
16
(Reserved)
ERR_RESERVED_3
17
(Reserved)
ERR_RESERVED_4
18
(Reserved)
ERR_RESERVED_5
19
(Reserved)
ERR_RESERVED_6
20
(Reserved)
ERR_PACKET_CRC
21
Packet CRC error
ERR_PACKET_MISSED
22
Packet number isn't expected (missing packet)
ERR_PACKET_SIZE
23
Packet size is wrong
ERR_RESERVED_7
24
(Reserved)
ERR_RESERVED_8
25
(Reserved)
ERR_RESERVED_9
26
(Reserved)
ERR_RESERVED_10
27
(Reserved)
ERR_RESERVED_11
28
(Reserved)
ERR_RESERVED_12
29
(Reserved)
ERR_EDID_CORRUPTED
30
EDID corrupted
ERR_NON_LISTED
31
Device specific errors
ERR_SAME_CRC
32
File has the same CRC – no changed
ERR_WRONG_MODE
33
Wrong operation mode
ERR_NOT_CONFIGURED
34
Device/chip was not initialized
The warranty obligations of Kramer Electronics Inc. (“Kramer Electronics”) for this product are limited to the terms set forth below:
What is Covered
This limited warranty covers defects in materials and workmanship in this product.
What is Not Covered
This limited warranty does not cover any damage, deterioration or malfunction resulting from any alteration, modification, improper or unreasonable use or maintenance, misuse, abuse, accident, neglect, exposure to excess moisture, fire, improper packing and shipping (such claims must be presented to the carrier), lightning, power surges, or other acts of nature. This limited warranty does not cover any damage, deterioration or malfunction resulting from the installation or removal of this product from any installation, any unauthorized tampering with this product, any repairs attempted by anyone unauthorized by Kramer Electronics to make such repairs, or any other cause which does not relate directly to a defect in materials and/or workmanship of this product. This limited warranty does not cover cartons, equipment enclosures, cables or accessories used in conjunction with this product. Without limiting any other exclusion herein, Kramer Electronics does not warrant that the product covered hereby, including, without limitation, the technology and/or integrated circuit(s) included in the product, will not become obsolete or that such items are or will remain compatible with any other product or technology with which the product may be used.
How Long this Coverage Lasts
The standard limited warranty for Kramer products is seven (7) years from the date of original purchase, with the following exceptions:
1. All Kramer VIA hardware products are covered by a standard three (3) year warranty for the VIA hardware and a standard three (3) year warranty for firmware and software updates; all Kramer VIA accessories, adapters, tags, and dongles are covered by a standard one (1) year warranty.
2. Kramer fiber optic cables, adapter-size fiber optic extenders, pluggable optical modules, active cables, cable retractors, ring mounted adapters, portable power chargers, Kramer speakers, and Kramer touch panels are all covered by a standard one (1) year warranty.
3. All Kramer Cobra products, all Kramer Calibre products, all Kramer Minicom digital signage products, all HighSecLabs products, all streaming, and all wireless products are covered by a standard three (3) year warranty.
4. All Sierra Video MultiViewers are covered by a standard five (5) year warranty.
5. Sierra switchers & control panels are covered by a standard seven (7) year warranty (excluding power supplies and fans that are covered for three (3) years).
6. K-Touch software is covered by a standard one (1) year warranty for software updates.
7. All Kramer passive cables are covered by a ten (10) year warranty.
Who is Covered
Only the original purchaser of this product is covered under this limited warranty. This limited warranty is not transferable to subsequent purchasers or owners of this product.
What Kramer Electronics Will Do
Kramer Electronics will, at its sole option, provide one of the following three remedies to whatever extent it shall deem necessary to satisfy a proper claim under this limited warranty:
1. Elect to repair or facilitate the repair of any defective parts within a reasonable period of time, free of any charge for the necessary parts and labor to complete the repair and restore this product to its proper operating condition. Kramer Electronics will also pay the shipping costs necessary to return this product once the repair is complete.
2. Replace this product with a direct replacement or with a similar product deemed by Kramer Electronics to perform substantially the same function as the original product. If a direct or similar replacement product is supplied, the original product’s end warranty date remains unchanged and is transferred to the replacement product.
3. Issue a refund of the original purchase price less depreciation to be determined based on the age of the product at the time remedy is sought under this limited warranty.
What Kramer Electronics Will Not Do Under This Limited Warranty
If this product is returned to Kramer Electronics or the authorized dealer from which it was purchased or any other party authorized to repair Kramer Electronics products, this product must be insured during shipment, with the insurance and shipping charges prepaid by you. If this product is returned uninsured, you assume all risks of loss or damage during shipment. Kramer Electronics will not be responsible for any costs related to the removal or re-installation of this product from or into any installation. Kramer Electronics will not be responsible for any costs related to any setting up this product, any adjustment of user controls or any programming required for a specific installation of this product.
How to Obtain a Remedy Under This Limited Warranty
To obtain a remedy under this limited warranty, you must contact either the authorized Kramer Electronics reseller from whom you purchased this product or the Kramer Electronics office nearest you. For a list of authorized Kramer Electronics resellers and/or Kramer Electronics authorized service providers, visit our web site at www.kramerav.com or contact the Kramer Electronics office nearest you. In order to pursue any remedy under this limited warranty, you must possess an original, dated receipt as proof of purchase from an authorized Kramer Electronics reseller. If this product is returned under this limited warranty, a return authorization number, obtained from Kramer Electronics, will be required (RMA number). You may also be directed to an authorized reseller or a person authorized by Kramer Electronics to repair the product. If it is decided that this product should be returned directly to Kramer Electronics, this product should be properly packed, preferably in the original carton, for shipping. Cartons not bearing a return authorization number will be refused.
Limitation of Liability
THE MAXIMUM LIABILITY OF KRAMER ELECTRONICS UNDER THIS LIMITED WARRANTY SHALL NOT EXCEED THE ACTUAL PURCHASE PRICE PAID FOR THE PRODUCT. TO THE MAXIMUM EXTENT PERMITTED BY LAW, KRAMER ELECTRONICS IS NOT RESPONSIBLE FOR DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR CONDITION, OR UNDER ANY OTHER LEGAL THEORY. Some countries, districts or states do not allow the exclusion or limitation of relief, special, incidental, consequential or indirect damages, or the limitation of liability to specified amounts, so the above limitations or exclusions may not apply to you.
Exclusive Remedy
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THIS LIMITED WARRANTY AND THE REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES AND CONDITIONS, WHETHER ORAL OR WRITTEN, EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY LAW, KRAMER ELECTRONICS SPECIFICALLY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IF KRAMER ELECTRONICS CANNOT LAWFULLY DISCLAIM OR EXCLUDE IMPLIED WARRANTIES UNDER APPLICABLE LAW, THEN ALL IMPLIED WARRANTIES COVERING THIS PRODUCT, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL APPLY TO THIS PRODUCT AS PROVIDED UNDER APPLICABLE LAW. IF ANY PRODUCT TO WHICH THIS LIMITED WARRANTY APPLIES IS A “CONSUMER PRODUCT” UNDER THE MAGNUSON-MOSS WARRANTY ACT (15 U.S.C.A. §2301, ET SEQ.) OR OTHER APPLICABLE LAW, THE FOREGOING DISCLAIMER OF IMPLIED WARRANTIES SHALL NOT APPLY TO YOU, AND ALL IMPLIED WARRANTIES ON THIS PRODUCT, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR THE PARTICULAR PURPOSE, SHALL APPLY AS PROVIDED UNDER APPLICABLE LAW.
Other Conditions
This limited warranty gives you specific legal rights, and you may have other rights which vary from country to country or state to state. This limited warranty is void if (i) the label bearing the serial number of this product has been removed or defaced, (ii) the product is not distributed by Kramer Electronics or (iii) this product is not purchased from an authorized Kramer Electronics reseller. If you are unsure whether a reseller is an authorized Kramer Electronics reseller, visit our web site at www.kramerav.com or contact a Kramer Electronics office from the list at the end of this document. Your rights under this limited warranty are not diminished if you do not complete and return the product registration form or complete and submit the online product registration form. Kramer Electronics thanks you for purchasing a Kramer Electronics product. We hope it will give you years of satisfaction.
www.KramerAV.com info@KramerAV.com
P/N:
2900-301078
Rev:
3
SAFETY WARNING
Disconnect the unit from the power supply before opening and servicing
For the latest information on our products and a list of Kramer distributors, visit our website where updates to this user manual may be found.
We welcome your questions, comments, and feedback.
The terms HDMI, HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. All brand names, product names, and trademarks are the property of their respective owners.
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