The information in this user's guide is provided for reference only. Kontron does not assume any liability
arising out of the application or use of the information or products described herein. This user's guide may
contain or reference information and products protected by copyrights or patents and does not convey any
license under the patent rights of Kontron, nor the rights of others.
Kontron is a registered trademark of Kontron. All trademarks, registered trademarks, and trade names used
in this user's guide are the property of their respective owners. All rights reserved. Printed in Canada. This
user's guide contains information proprietary to Kontron. Customers may reprint and use this user's guide in
other publications. Customers may alter this user's guide and publish it only after they remove the Kontron
name, cover, and logo.
Kontron reserves the right to make changes without notice in product or component design as warranted by
evolution in user needs or progress in engineering or manufacturing technology. Changes that affect the
operation of the unit will be documented in the next revision of this user's guide.
Before handling the board, read the instructions and safety guidelines on the following pages to prevent
damage to the product and to ensure your own personal safety. Refer to the "Advisories" section in the
Preface for advisory conventions used in this user's guide, including the distinction between Warnings,
Cautions, Important Notes, and Notes.
• Always use caution when handling/operating the product. Only qualified, experienced, authorized
electronics service personnel should access the interior of the product. The power supplies produce
high voltages and energy hazards, which can cause bodily harm.
• Use extreme caution when installing or removing components. Refer to the installation
instructions in this user's guide for precautions and procedures. If you have any questions, please
contact Kontron Technical Support
WARNING
High voltages are present inside the chassis when the unit's power cord is plugged
into an electrical outlet. Turn off system power, turn off the power supply, and then
disconnect the power cord from its source before removing the chassis cover. Turning
off the system power switch does not remove power to components.
viRTM8242
Safety Instructions
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Preventing Electrostatic Discharge
Static electricity can harm system boards. Perform service at an ESD workstation and follow proper ESD
procedure to reduce the risk of damage to components. Kontron strongly encourages you to follow proper
ESD procedure, which can include wrist straps and smocks, when servicing equipment.
Take the following steps to prevent damage from electrostatic discharge (ESD):
•When unpacking a static-sensitive component from its shipping carton, do not remove the
component's antistatic packing material until you are ready to install the component in a
computer. Just before unwrapping the antistatic packaging, be sure you are at an ESD workstation
or grounded. This will discharge any static electricity that may have built up in your body.
•When transporting a sensitive component, first place it in an antistatic container or packaging.
•Handle all sensitive components at an ESD workstation. If possible, use antistatic floor pads and
workbench pads.
•Handle components and boards with care. Don't touch the components or contacts on a board. Hold
a board by its edges or by its metal mounting bracket.
•Do not handle or store system boards near strong electrostatic, electromagnetic, magnetic, or
radioactive fields.
•When you want to remove the protective foil (if present), make sure you are properly grounded and
that you touch a metallic part of the board.
CAUTION
Removing the protective foil from the top and bottom cover might create static.
When you remove those protections, make sure you follow the proper ESD procedure.
viiRTM8242
Preface
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Preface
How to Use This Guide
This user's guide is designed to be used as step-by-step instructions for installation, and as a reference for
operation, troubleshooting, and upgrades.
For the circuits, descriptions and tables indicated, Kontron assumes no responsibility as far as patents or
other rights of third parties are concerned.
The following is a summary of chapter contents:
•Chapter 1, Product Description
•Chapter 2, Board Features
•Chapter 3, Hot Swap and Installation
•Appendix A, Connector Pinout
•Appendix B, Getting Help
•Appendix C, Glossary
viiiRTM8242
Preface
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Customer Comments
If you have any difficulties using this user's guide, discover an error, or just want to provide some feedback,
please send a message to: support@ca.kontron.com
problems as soon as possible and post the revised user's guide on our Web site. Thank you.
. Detail any errors you find. We will correct the errors or
Advisory Conventions
Seven types of advisories are used throughout the user guides to provide helpful information or to alert you
to the potential for hardware damage or personal injury. They are Note, Signal Paths, Jumpers Settings, BIOS
Settings, Software Usage, Cautions, and Warnings. The following is an example of each type of advisory. Use
caution when servicing electrical components.
Note:
Indicate information that is important for you to know.
Signal Path:
Indicate the places where you can find the signal on the board.
Jumper Settings:
Indicate the jumpers that are related to this section.
Software Usage:
Indicates how you can access this feature through software.
CAUTION
Indicate potential damage to hardware and tells you how to avoid the problem.
WARNING
Indicates potential for bodily harm and tells you how to avoid the problem.
ESD Sensitive Device:
This symbol and title inform that electronic boards and their components are sensitive to static
electricity. Therefore, care must be taken during all handling operations and inspections of this
product, in order to ensure product integrity at all times.
Please read also the section "Special Handling and Unpacking Instructions".
CE Conformity:
This symbol indicates that the product described in this manual is in compliance with all applied CE
standards. Please refer also to the section "Regulatory Compliance Statements" in this manual.
Disclaimer: We have tried to identify all situations that may pose a warning or a caution condition in this
user's guide. However, Kontron does not claim to have covered all situations that might require the use of a
Caution or a Warning.
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Unpacking
Follow these recommendations while unpacking:
•Remove all items from the box. If any items listed on the purchase order are missing, notify Kontron
customer service immediately.
•Inspect the product for damage. If there is damage, notify Kontron customer service immediately.
•Save the box and packing material for possible future shipment.
Powering Up the System
Before any installation or setup, ensure that the board is unplugged from power sources or subsystems.
If you encounter a problem, verify the following items:
•Make sure that all connectors are properly connected.
Preface
•Verify your boot devices.
•If the system does not start properly, try booting without any other I/O peripherals attached,
including AMC adapters.
Make sure your system provides the minimum DC voltages required at the board's slot, especially if DC power
is carried by cables.
If you are still not able to get your board running, contact our Technical Support for assistance.
Storing Boards
Electronic boards are sensitive devices. Do not handle or store device near strong electrostatic,
electromagnetic, magnetic or radioactive fields.
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Regulatory Compliance Statements
FCC Compliance Statement for Class A Devices
This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generated, uses and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions
may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment
off and on, the user is encouraged to try to correct the interference by one or more of the following
measures:
•Reorient or relocate the receiving antenna.
•Increase the separation between the equipment and receiver.
•Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
Preface
•Consult the dealer or an experience radio/TV technician for help.
WARNING
This is a Class A product. If not installed in a properly shielded enclosure and used in
accordance with this User's Guide, this product may cause radio interference in
which case users may need to take additional measures at their own expense.
Safety Certification
All Kontron equipment meets or exceeds safety requirements based on the IEC/EN/UL/CSA 609501 family of standards entitled, "Safety of information technology equipment." All components are
chosen to reduce fire hazards and provide insulation and protection where necessary. Testing and
reports when required are performed under the international IECEE CB Scheme. Please consult the
"Kontron Safety Conformity Policy Guide" for more information. For Canada and USA input voltage
must not exceed -60Vdc for safety compliance.
CE Certification
The product(s) described in this user's guide complies with all applicable European Union (CE)
directives if it has a CE marking. For computer systems to remain CE compliant, only CE-compliant
parts may be used. Maintaining CE compliance also requires proper cable and cabling techniques.
Although Kontron offers accessories, the customer must ensure that these products are installed
with proper shielding to maintain CE compliance. Kontron does not offer engineering services for
designing cabling systems. In addition, Kontron will not retest or recertify systems or components
that have been reconfigured by customers.
xiRTM8242
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Limited Warranty
Kontron grants the original purchaser of Kontron's products a TWO YEAR LIMITED HARDWARE WARRANTY as
described in the following. However, no other warranties that may be granted or implied by anyone on behalf
of Kontron are valid unless the consumer has the express written consent of Kontron.
Kontron warrants their own products, excluding software, to be free from manufacturing and material
defects for a period of 24 consecutive months from the date of purchase. This warranty is not transferable nor
extendible to cover any other users or long- term storage of the product. It does not cover products which
have been modified, altered or repaired by any other party than Kontron or their authorized agents.
Furthermore, any product which has been, or is suspected of being damaged as a result of negligence,
improper use, incorrect handling, servicing or maintenance, or which has been damaged as a result of
excessive current/voltage or temperature, or which has had its serial number(s), any other markings or parts
thereof altered, defaced or removed will also be excluded from this warranty.
If the customer's eligibility for warranty has not been voided, in the event of any claim, he may return the
product at the earliest possible convenience to the original place of purchase, together with a copy of the
original document of purchase, a full description of the application the product is used on and a description
of the defect. Pack the product in such a way as to ensure safe transportation (see our safety instructions).
Kontron provides for repair or replacement of any part, assembly or sub-assembly at their own discretion, or
to refund the original cost of purchase, if appropriate. In the event of repair, refunding or replacement of
any part, the ownership of the removed or replaced parts reverts to Kontron, and the remaining part of the
original guarantee, or any new guarantee to cover the repaired or replaced items, will be transferred to cover
the new or repaired items. Any extensions to the original guarantee are considered gestures of goodwill, and
will be defined in the "Repair Report" issued by Kontron with the repaired or replaced item.
Kontron will not accept liability for any further claims resulting directly or indirectly from any warranty
claim, other than the above specified repair, replacement or refunding. In particular, all claims for damage
to any system or process in which the product was employed, or any loss incurred as a result of the product
not functioning at any given time, are excluded. The extent of Kontron liability to the customer shall not
exceed the original purchase price of the item for which the claim exists.
Kontron issues no warranty or representation, either explicit or implicit, with respect to its products
reliability, fitness, quality, marketability or ability to fulfil any particular application or purpose. As a result,
the products are sold "as is," and the responsibility to ensure their suitability for any given task remains that
of the purchaser. In no event will Kontron be liable for direct, indirect or consequential damages resulting
from the use of our hardware or software products, or documentation, even if Kontron were advised of the
possibility of such claims prior to the purchase of the product or during any period since the date of its
purchase.
Please remember that no Kontron employee, dealer or agent is authorized to make any modification or
addition to the above specified terms, either verbally or in any other form, written or electronically
transmitted, without the company's consent.
1.5Interfacing with the Environment ......................... 4
1RTM8242
Product Description
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1. Product Description
1.1Product Overview
The RTM8242 is an ATCA Rear Transition Module offering 84Gbps total uplinks with 4x 1GbE SFP and 8x 10GbE
SFP+. It has been designed for the AT8242 ATCA Dual Octeon-II CN68XX Processor Blade.
RTM architecture includes:
• Support for 4x SFP 1GbE uplink;
- 1000Base-SX/LX Optical Modules
- 1000Base-T Copper Module
• Support for 8x SFP/SFP+ 10/1GbE uplink;
- 10GBase-SR/LR Optical Modules
- 1000Base-SX/LX Optical Modules
- 1000Base-T Copper Module
1.2What’s Included
This board is shipped with the following items:
• One RTM8242 board
• One Quick Reference Sheet.
• One Documentation & Drivers disk
If any item is missing or damaged, contact the supplier.
•Management Controller compliant to PICMG 3.0, AMC.0 R2.0 and IPMI v2.0.
•Management Controller is run time field reprogrammable without payload impact.
•Robust fail safe reprogramming implementation (which includes two firmware images) that
performs automatic or manual rollback if a problem occurs during critical reprogramming
phase.
•Remote upgrade capability (via IPMB).
•Management Controller self test which can detect a failure in its code integrity and trigger an
automatic rollback.
•Hardware system monitor through IPMI sensors (voltages and temperatures), alarms, events,
power failure.
•Operating: 0-55°C/32-131°F with 3.8CFM airflow
•Storage and Transit: -40 to +70°C/-40 to 158°F
•Operating: 15% to 90% @55°C/131°F non-condensing
•Storage and Transit: 5% to 95% @ 40°C/104°F non-condensing
•Operating: 4,000 m / 13,123 ft
•Storage and Transit: 15,000 m / 49,212 ft
•Operating: 3G, half-sine 11ms, each axis
•Storage and Transit: 18G, half-sine 6ms, each axis
•Swept sine: 5-200Hz. 0.2G, each axis
•Operating random: 5Hz to 10Hz @ +12dB/oct (slope up)
10Hz to 50Hz @ 0.02m2/s3 (0.0002g2 /Hz) (flat)
50Hz to 100Hz @ -12dB/oct (slope down)
•Safety: CE Mark to EN 60950-1:2001. Meets or exceeds UL 60950-1/CSA C22.2 No 60950-1-07
•Designed to meet GR-1089-CORE
•EMI/EMC: FCC 47 CFR Part 15, Class A; CE Mark to EN55022/EN55024/EN300386
Product Description
* Designed to meet or exceed
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Product Description
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1.4Hot-Swap Capability
The RTM8242 supports Full Hot Swap capability as per PICMG3.0 R3.0. It can be removed from or installed in
the system while it is on (without powering-down the system). Please refer to the PICMG3.0 R3.0
specification for additional details.
1.5Interfacing with the Environment
1.5.1RTM (rear transition module)
The RTM8242 is a single slot (6HP, 30.48mm) AdvancedTCA Rear Transition Module. This module provides
additional connectivity for AT8242 front boards.
1.5.1.1FRU Data EEPROM
• FRU Data EEPROM size is 128Kbit and it includes board identification and serial number information.
1.5.1.2Hot Swap
As a Hot Swappable Intelligent Managed FRU, the RTM8242 (FRU2) includes a Management Controller, the
AdvancedTCA Hot Swap indicator (Blue LED) and the standard AdvancedTCA handle switch.
1.5.1.2.1Insertion and Removal of the Managed FRUs
After insertion, the front board detects and activates the management components of the FRU. When the
handle is closed, the power budget and the e-keying negotiations start. Then, the front board's IPMC
activates the payload components of the FRU.
Opening the bottom handle on the RTM will start the deactivation process of the RTM8242.
The operational state of the FRU is reported through the management subsystem’s FRU Hot Swap sensors.
The BLUE LED is 100% off when a FRU is operational and unsafe for extraction. An always on(100%) indicates
that a FRU can safely be extracted; transitional states are identified through blinking patterns. Additional
details on the standard FRU Hot Swap sensor and the BLUE LED usage can be found in the AdvancedTCA
specifications.
The RTM8242 has 4 SFP module connectors available on the RTM face plate. The SFP module signals come
from the front board at 1Gb through Zone 3 connectors.
The RTM8242 has 8 SFP/SFP+ module connectors available on the RTM face plate. The SFP+ module signals
come from the front board at 1/10Gb through Zone 3 connectors after passing through a signal conditioning
PHY.
10Gb/s 1310nm Single Mode Datacom SFP+
Tr ans ce ive r
Finisar
2.4MMC Boot Block
The MMC runs Boot Block and IPMI firmware from its internal 512KB flash memory.The Boot Block firmware
keeps the last two copies of the IPMI firmware in a dedicated external flash memory. The Boot Block
activates the selected IPMI image and can rollback a firmware update in case of problems.
2.5Hardware Management Overview
The RTM MMC communicates with the front board using the IPMB-L channel. Kontron’s Intelligent RTM
address on the IPMB-L is fixed and has a value of 0xA6.
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The memory subsystem of the MMC consists of an integrated flash memory to hold the MMC operation code
and integrated RAM for data. The field replacement unit (FRU) inventory information is stored in the
nonvolatile memory on an EEPROM connected via a local I2C interface to the MMC. It is possible to store up to
4 KBytes within the FRU inventory information.
The onboard voltages and temperatures are monitored by the MMC. The MMC will send an event to the front
board if any of the thresholds are exceeded. These and other events are sent over the IPMB-L bus to the front
board's IPMC which forwards them to the SHMC. This ensures that 'post-mortem' logging information is
available even if the power of the RTM is disabled.
To increase the reliability of the RTM8242 management subsystem, an external watchdog supervisor for the
MMC is implemented. If the MMC ceases to service the watchdog supervisor, the watchdog resets the MMC.
The external watchdog supervisor is not configurable and must not be confused with the IPMI watchdog timer
commands.
2.5.1Sensor Data Record (SDR)
Every sensor on the RTM is associated with a Sensor Data Record (SDR). Sensor Data Records contain
information about the sensor’s identification such as sensor type, sensor name and sensor unit. The SDR also
contains the configuration of a specific sensor such as threshold/hysteresis and event generation
capabilities that specify sensor behaviour. Some fields of the SDR are configurable through IPMI command
and are set with built-in initial values. Finally, the sensor owner field must reflect the module addresses that
allows a system management software to identify the owner of the SDR when it is scanned from the front
board IPMC and merged within the IPMC Device SDR repository.
From an IPMI perspective, the RTM8242 management controller is set up as a satellite management
controller (SMC). It supports sensor devices, and uses the IPMI static sensor population feature of IPMI to
merge the hot swapped RTM sensor with the front board sensors population. The SHMC is informed about an
RTM insertion through the RTM Module Hot Swap sensor and a radial presence line on the RTM connector. All
SDRs can be queried using Device SDR commands. Module sensors that have been implemented are listed
below.
The RTM8242 has an IPMB-L link to communicate with the processor board and other devices in the chassis
through IPMB-0 bus. MMC monitors the bus for any link failure and sends the bus failure event to the front
board upon the recovery occurs.
2.5.3Field Replaceable Unit (FRU) Information
The FRU Information provides inventory data about the boards where the FRU Information Device is located.
The part number or version number can be read through software.
FRU information in the RTM8242 includes data describing the RTM8242 board according to AMC.0 R2.0
specification requirements. This information is retrieved from the RTM, enabling reporting of board-specific
information through a standardized mechanism.
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Table 2-5:Board Information Area
Board Information Area
Field DescriptionValue (hex)
Format Version0x01
Board Area Length*Calculated
Language code0x00
Manufacturing Date / Time*Based on mfg. date
Board Manufacturer type/length*Calculated
Board Manufacturer“Kontron”
Board Product Name type/length*Calculated
Board Product Name“RTM8242”
Board Serial Number type/length*Calculated
Board Serial NumberManufacturer S/N
Board Part Number type/length*Calculated
Board Customer Part Number"T5709###_R"
FRU File ID type/length*Calculated
FRU File ID"FRU5709-YY"
No more fields0xC1
Padding0x00
Board Area Checksum*Calculated
Table 2-6:Product Information Area
Product Information Area
Field DescriptionValue (hex)
Format Version0x01
Product Area Length*Calculated
Language Code0x00
Manufacturer Name type/length*Calculated
Manufacturer Name“Kontron”
Product Name type/length*Calculated
Product Name“RTM8242”
Product Part/Model Number type/length*Calculated
Product Part/Model Number"T5709_XX"*
Product Version type/length*Calculated
Product Version“XX” *
Product Serial Number type/length*Calculated
Product Serial NumberManufacturer S/N
Asset Tag type/length0xC0
Asset Tag
FRU File ID type/length*Calculated
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Product Information Area
FRU File ID bytes"FRU5709-YY"**
No more fields0xC1
Padding0x00
Product Info Area Checksum*Calculated
Table 2-7:Type 16 Module Current Requirements Records
Type 16 – Module Current Requirements Record
Record Type IDC0h
Record format version02h
Manufacturer ID00315Ah (PICMG Record ID)
PICMG Record ID16h (Module Power Descriptor table)
Record Format Version00h
Current Draw15h (2.1 Amps at 12 V => 25.2 Watts)
2.5.4MMC Firmware Code
MMC firmware code is organized into boot code and operational code, both of which are stored in internal
flash memory. Upon an MMC reset, the MMC executes the boot code and performs the following:
1 Self test to verify the status of its hardware and memory.
2 Performs a checksum of the operational code.
3 Set operational state that tells the Boot Block that the firmware operates correctly.
Upon successful verification of the operational code checksum, the firmware will jump to the operational
code.
2.5.5MMC Firmware Upgrade Procedure
The upgrade procedure is compliant to PICMG HPM.1. MMC Firmware upgrades can be done by using IPMITOOL
from sourceforge
from the front board or remotely on the chassis. It has been designed to be upgradeable
through any IPMI interface without payload impact.
2.5.6Hot-Swap Process
The RTM8242 has the ability to be hot-swapped in and out of the front board. The onboard MMC manages the
RTM's power-up and power-down transitions. The list below illustrates this process for power down request.
1 Ejector latch is opened. MMC firmware detects the event.
2 MMC sends "Module Handle Open" event message to the front board. The corresponding M state of
the RTM moves from M4-> M5.
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3 If the SHMC grants the request, the front board IPMC forwards the grant to the RTM. The RTM moves
from M5->M6.
4 The firmware deasserts payload power and sends "Module Quiesced" event message to the front
board and transitions from M6 to M1 state.
2.5.6.1Hot-Swap LED
The RTM8242 supports a blue Hot Swap LED mounted on the front panel. This LED indicates when it is safe to
remove the RTM from the front board. The on-board MMC drives this LED to indicate the hot-swap state. The
following states are possible:
Table 2-8:Hot-Swap LED Description
LED stateDescription
OFFM4 state; normal state when board is in operation.
ONM1 state; ready for hot swap.
Short blinkM5 state; deactivation request
Long blinkM2 state; activation request.
The SHMC or higher level software can reject the deactivation request. If this occurs, the RTM will return the
Hot Swap LED to a solid off condition, indicating that the RTM has returned to M4 state.
When request is granted and main RTM payload power is successfully removed from the RTM slot, the Hot
Swap LED is on continuously, indicating it is safe to remove the RTM from the chassis.
Refer to the AT8242 manual for information on "Managed FRU Deactivation Policies" affecting the FRU
deactivation process.
2.6Face Plate Indicators
The state of LED1 and LED2 can be controlled with standard PICMG LED APIs.
2.6.1Hot Swap LED (LED0)
The Blue / Hot Swap LED indicates the hot swap status of the RTM. The LED is ON when it is safe to remove the
RTM from the slot. During normal operation, this LED is OFF.
2.6.2Out Of Service (LED1)
The AdvancedTCA LED1 is red or amber and indicates an Out-of-Service (OOS) condition. During normal
operation, the OOS LED is OFF. This LED is ON during firmware upgrade and is user configurable if needed by a
customer application.
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2.6.3Healthy LED (LED2)
The AdvancedTCA LED2 is green or amber and indicates a Healthy condition. The healthy LED indicates if the
blade is powered up and all voltages and temperatures are within specifications. During normal operation,
this LED is ON (green). This LED is also ON (amber) when one of the RTM8242 voltage or temperature sensor
pass a threshold.
2.6.4SFP+ and SFP LED
The Green LEDs indicate the link status of the connection. The LED is ON when there is a link, otherwise it’s
OFF.
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Chapter 3
Hot Swap and Installation
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3.1RTM Hot Swap and Installation............................. 15
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3. Hot Swap and Installation
3.1RTM Hot Swap and Installation
Because of the high-density pinout of the hard-metric connectors in Zone 3, some precautions must be taken
when connecting or disconnecting a RTM to/from an AT8242:
1 Rail guides must be installed on the enclosure to slide the RTM to the AT8242.
2 Do not force the RTM if there is mechanical resistance while inserting it.
3 Screw the faceplate to the enclosure to firmly attach the RTM to its enclosure.
4 Use extractor handles to disconnect and extract the RTM from its enclosure.
WARNING
Always use a grounding wrist wrap before installing or removing the board from a
chassis.
3.1.1Installing the RTM in the chassis
To install the RTM:
1 Remove the filler panel from the slot.
2 Ensure the RTM is configured properly.
3 Carefully align the PCB edges at the bottom and top card guide.
4 Insert the RTM in the system until it makes contact with the front board.
5 Using both ejector handles, engage the RTM in the front board connectors until both ejectors are
locked.
6 Fasten screws at the top and bottom of the faceplate.
3.1.2Removing the RTM from the chassis
1 Unscrew the top and the bottom screw of the faceplate.
2 Unlock the lower handle latch.
3 Wait until the blue LED is fully ON, this means that the hot swap sequence is ready for RTM removal.
4 Use both ejectors to disengage the RTM from the front board.
5 Pull the RTM out of the chassis.
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A. Connector Pinouts
A.1Connectors and Headers Summary
ConnectorDescription
J1 - J8SFP+ Connectors
J9 - J12SFP Connectors
J31RTM Connector
J32RTM Connector
A.2SFP+ Connectors (J1-J8)
PinSignal PinSignal
1Ve eT11VeeR
2TX_Fault12RD-
3TX_Disable13RD+
4SDA14VeeR
5SCL15VccR
6MOD-ABS16VccT
7Rate_Select 017VeeT
8RX_LOS18TD+
9Rate_Select 119TD-
10VeeR20VeeT
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A.3SFP Connectors (J9-J12)
PinSignal PinSignal
1Ve eT11VeeR
2TX_Fault12RD-
3TX_Disable13RD+
4SDA14VeeR
5SCL15VccR
6MOD-ABS16VccT
7Rate_Select 017VeeT
8RX_LOS18TD+
9Rate_Select 119TD-
10VeeR20VeeT
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B. Getting Help
If, at any time, you encounter difficulties with your application or with any of our products, or if you simply
need guidance on system setups and capabilities, contact our Technical Support at:
North AmericaEMEA
Tel.: (450) 437-5682Tel.: +49 (0) 8341 803 333
Fax: (450) 437-8053Fax: +49 (0) 8341 803 339
If you have any questions about Kontron, our products, or services, visit our Web site at: www.kontron.com
Before returning any merchandise please do one of the following:
•Call
1 Call our Technical Support department in North America at (450) 437-5682 and in EMEA at +49
(0) 8341 803 333. Make sure you have the following on hand: our Invoice #, your Purchase
Order #, and the Serial Number of the defective unit.
2 Provide the serial number found on the back of the unit and explain the nature of your problem
to a service technician.
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• E-mail
3 The technician will instruct you on the return procedure if the problem cannot be solved over
the telephone.
4 Make sure you receive an RMA # from our Technical Support before returning any merchandise.
1 Send us an e-mail at: RMA@ca.kontron.com
orderprocessing@kontron-modular.com
your company name, your address, your city, your postal/zip code, your phone number, and
your e-mail. You must also include the serial number of the defective product and a description
of the problem.
in North America and at:
in EMEA. In the e-mail, you must include your name,
B.2When Returning a Unit
• In the box, you must include the name and telephone number of a contact person, in case
further explanations are required. Where applicable, always include all duty papers and
invoice(s) associated with the item(s) in question.
• Ensure that the unit is properly packed. Pack it in a rigid cardboard box.
• Clearly write or mark the RMA number on the outside of the package you are returning.
• Ship prepaid. We take care of insuring incoming units.
MMCModule Management Controller. MMCs are linked to the IPMC.
NCNot Connected
OOSOut Of Service
PCI Express and Advanced Switching on AdvancedMC. A subsidiary specification to the Advanced
Mezzanine Card Base Specification (AMC.0).
Ethernet Advanced Mezzanine Card Specification. A subsidiary specification to the Advanced
Mezzanine Card Base Specification (AMC.0).
Advanced Mezzanine Card Specification for Storage. A subsidiary specification to the Advanced
Mezzanine Card Base Specification (AMC.0).
Complementary Metal Oxide Semiconductor. Also refers to the small amount of battery (or capacitor)
powered CMOS memory to hold the date, time, and system setup parameters.
Field Replaceable Unit. Any entity that can be replaced by a user in the field. Not all FRUs are hot
swappable.
C-1RTM8242
www.kontron.com
AcronymsDescriptions
OSOperating System
PICMGPCI Industrial Computer Manufacturers Group
PICMG®PCI Industrial Computer Manufacturers Group
POSTPower-On Self-Test
RAMRandom Access Memory
RS-232(Same as RS232). Recommended Standard 232.
RS232(Same as RS-232). Recommended Standard 232.
RTMRear Transition Module
RTSRequest To Send
SASSerial Attached SCSI
SFP, SFP+Small Form-factor Pluggable
SHMCShelf Management Controller
TXTr ans mit
TXDTr ansmit
USBUniversal Serial Bus
VCCPower supply
C-2RTM8242
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