konica-minolta sigma, sigma2 Service Manual

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Page 1

Service Manual

Contents

REGIUS

Σ / Σ



Contents

Safety Warnings & Precautions

Before Repairing

Troubleshooting

Using a Service Tool to Confirm Behavior

Disassembly & Assembly

Adjustments

Maintenance & Inspection

Appendix

Revision History

 1-1

Page 2

Blank Sheet

Page 3

Contents

Introduction.................................................................................... i

Cautions .............................................................................. i

Trademarks......................................................................... i

How to Read this Manual ............................................................. i

Structure of This Manual..................................................... i

Difference between REGIUS  and REGIUS  II.......................ii

Parts changed.....................................................................ii

Board Compatibility.............................................................ii

Chapter 1 Safety Warnings & Precautions....... 1-1

1.1 Symbols relating to Safety ...........................................1-2

1.1.1 Safety Alert Symbol.............................................. 1-2

1.1.2 Warning Notice (Signal Words)........................... 1-2

1.1.3 Description of Graphic Symbols.......................... 1-2

1.2 Warning Labels.............................................................1-3

1.3 Safety Precautions .......................................................1-4

1.3.1 Precautions Necessary to Follow Legal and

Regulatory Requirements..................................... 1-4

1.3.2 General Precautions .............................................. 1-4

1.3.3 Handling Precautions............................................ 1-4

1.3.4 Precautions Relating to Handling

Cassettes/Plates...................................................... 1-4

1.3.5 Servicing Precautions............................................ 1-5

1.3.6 Disposal Cautions.................................................. 1-5

Chapter 2 Before Repairing............................... 2-1

2.1 Names of Parts.............................................................2-2

2.1.1 External View of the device.................................. 2-2

2.1.2 Status lamps........................................................... 2-3

2.2 Configuration ................................................................2-4

2.3 Main Specifications.......................................................2-5

2.3.1 Device Specifications............................................ 2-5

2.3.2 Image Reading & Erasing .................................... 2-5

2.3.3 Control Part Functions.......................................... 2-7

2.4 Block Diagram ..............................................................2-8

2.5 Main Part Locations .....................................................2-9

2.5.1 Frame...................................................................... 2-9

2.5.2 Upper Insertion Unit ...........................................2-10

2.5.3 Lower Insertion Unit........................................... 2-11

2.5.4 Sub-scan Unit ......................................................2-12

2.5.5 Exposure Unit...................................................... 2-13

2.5.6 Light Collection Unit .......................................... 2-13

2.5.7 Eraser Unit ........................................................... 2-14

2.6 Behavior Explained ....................................................2-15

2.6.1 State Transition Diagram.................................... 2-15

2.6.2 Normal Operation (Image Reading).................. 2-16

2.6.3 Initialization Operation ....................................... 2-19

2.6.4 Erase Operation ................................................... 2-21

2.7 Cassette/Plate Handling ............................................2-22

2.8 Tools, Instruments, Jigs, etc. Needed for Service ....2-22

Chapter 3 Troubleshooting ................................ 3-1

3.1 Work Flow.....................................................................3-2

3.2 Recovery Operation .....................................................3-2

3.3 How to Retrieve Logs...................................................3-3

3.4 Error Message Content & Countermeasures.............3-4

3.4.1 70xx: Initialization Errors......................................3-4

3.4.2 71xx: Sensor Errors............................................. 3-12

3.4.3 72xx: Single Unit Operation Initialization

Errors.................................................................... 3-29

3.4.4 73xx: Single Unit Operation Sensor Errors ...... 3-35

3.4.5 74xx: Image Read Related Errors...................... 3-52

3.4.6 76xx: Single Unit Operation Image Read

Related Errors...................................................... 3-55

3.4.7 77xx: FPGA, SDRAM Related Errors.............. 3-59

3.4.8 780x: Other.......................................................... 3-65

3.4.9 781x: Door status ................................................ 3-65

3.4.10 782x: Warnings ................................................... 3-66

3.4.11 7999: Reader Program Destroyed ..................... 3-66

3.4.12 14xxx: Sensitivity Correction Error................... 3-66

3.4.13 24xxx: JM Communication Errors.................... 3-67

3.4.14 25xxx: ImagePilot Connection Error ................ 3-67

3.4.15 26xxx: the service tool Error.............................. 3-68

3.4.16 27xxx: USB Related Errors................................ 3-68

3.5 Countermeasures for dealing with problems not

displayed as error messages.................................... 3-70

3.5.1 Device Sound ...................................................... 3-70

3.5.2 If power cannot be turned ON............................ 3-70

3.5.3 Plate related.......................................................... 3-70

3.5.4 Defective image .................................................. 3-70

Chapter 4 Using a Service Tool to Confirm

Behavior............................................. 4-1

4.1 Behavior Confirmation Summary ................................4-2

4.2 [Unit Test] (Check) Screen Display..............................4-2

4.2.1 The [Unit test] Screen & Function Summary......4-2

4.2.2 The [Unit Test] Screen & Function Summary.....4-3

4.3 Confirming behavior of a single device .......................4-3

4.4 Sensor status Check ....................................................4-5

4.4.1 Sensor status Confirmation Process .....................4-5

4.4.2 Cassette size & sensor status.................................4-5

4.4.3 Insertion site sensor status .....................................4-6

Chapter 5 Disassembly & Assembly.................5-1

5.1 Before Disassembly .....................................................5-2

5.1.1 Disassembly/Assembly Cautions .........................5-2

5.1.2 Checking & adjustments needed after

assembly..................................................................5-2

5.1.3 Problems that often occur after assembly ............5-3

5.2 Fundamental Steps ......................................................5-3

5.2.1 Power OFF/ON......................................................5-3

5.2.2 Removing the external panel & parts ...................5-4

5.2.3 Removing & attaching the upper cover assy .......5-5

5.2.4 Removing & attaching the upper insertion unit...5-6

5.2.5 Removing & attaching the left side panel ............5-7

Contents

REGIUS /II Service Manual 1

Page 4

Contents

5.2.6 Removing & attaching the right side panel......... 5-8

5.2.7 Removing & attaching the rear panel patch assy.5-9

5.2.8 Removing & attaching the lower insertion unit.. 5-9

5.2.9 Removing/attaching the front panel assy .......... 5-11

5.2.10 Removing & attaching the Sub-scan unit.......... 5-12

5.2.11 Removing and attaching the eraser unit ............ 5-17

5.2.12 Removing & attaching the exposure unit.......... 5-20

5.2.13 Removing & attaching light collection unit...... 5-21

5.2.14 Removing & attaching the upper door assy...... 5-23

5.3 Changing electrical parts............................................5-25

5.3.1 Changing the status LED board ......................... 5-25

5.3.2 Changing the LED drive2 board........................ 5-25

5.3.3 Changing the Eraser Unit Assy (Eraser LED).. 5-27

5.3.4 Changing the main board.................................... 5-28

5.3.5 Changing the SW power supply ........................5-30

5.3.6 Changing the power supply circuit breaker....... 5-31

5.3.7 Changing the Inlet-NF wiring Assy................... 5-32

5.3.8 Changing size detection sensors 1 and 2 ........... 5-33

5.3.9 Changing the cassette sensor.............................. 5-34

5.3.10 Changing the plate sensor (light receiving)....... 5-34

5.3.11 Changing the plate sensor (light emitting) ........5-35

5.3.12 Changing the V-SYNC sensor and V-SYNC

assembly............................................................... 5-37

5.3.13 Changing the entrance NIP sensor..................... 5-38

5.3.14 Changing the exit NIP sensor............................. 5-39

5.4 Changing mechanical parts.......................................5-40

5.4.1 Changing the loading/feeding motor ................. 5-40

5.4.2 Changing the sub-scan NIP motor and

sub-scan drive Assy............................................. 5-41

5.4.3 Changing the sub-scan feeding motor ............... 5-43

5.4.4 Changing the Eraser LED cooling fan............... 5-44

5.4.5 Changing the magnetic clutch............................ 5-45

5.4.6 Changing the upper door guide.......................... 5-46

5.4.7 Changing the link assemblies............................. 5-47

5.4.8 Changing the entrance guide.............................. 5-48

5.4.9 Changing the drive rollers................................... 5-49

5.5 Changing cassette parts ............................................5-51

5.5.1 Disassembling a cassette..................................... 5-51

8.2 Device Wiring Diagram ................................................8-9

8.2.1 REGIUS  Device Wiring Diagram..............8-9

8.2.2 REGIUS II Device Wiring Diagram......... 8-10

Chapter 9 Revision History ................................ 9-1

9.1 Manual revision history.................................................9-2

Chapter 6 Adjustments ...................................... 6-1

6.1 Oblique adjustments ....................................................6-2

Chapter 7 Maintenance & Inspection................ 7-1

7.1 Maintenance/Inspection Schedule..............................7-2

7.2 Plate feeding path cleaning .........................................7-2

Chapter 8 Appendix ........................................... 8-1

8.1 Service Tool Screen (Unit test) ....................................8-2

8.1.1 [Unit test] Screen................................................... 8-2

8.1.2 [Unit Test] (Check) Screen................................... 8-3

8.1.3 [Error Hist] Screen ................................................ 8-7

8.1.4 [Warning setting] Screen....................................... 8-8

8.1.5 [Report of reader] Screen...................................... 8-8

2REGIUS /II Service Manual

Page 5

IMPORTANT

Introduction

The Direct Digitizer REGIUS  and/or REGIUS  II (called the "device" hereinafter) is an X-ray image cassette reading device that uses photostimulable phosphor as an X-ray detector.

This manual states the cautions and steps for service engineers to perform repair or maintenance of this device (or a system including this device).

After reading through this manual, make sure it is readily accessible for future reference.

How to Read this Manual

Structure of This Manual

This manual is divided into the following 9 chapters describing device repair and maintenance methods, as well as safety precautions and operation.

Chapter 1: Safety Warnings & Cautions

An explanation of the safety warnings and cautions to follow while repairing or maintaining this device.

Chapter 2: Before Repairing

An explanation of device fundamentals that need to be understood before attempting to repair or maintain this device.

Chapter 3: Troubleshooting

An explanation of the various methods for dealing with devicerelated troubles.

Chapter 4: Using a Service Tool to Confirm Behavior

An explanation of how to confirm device operation.

Chapter 5: Disassembly & Assembly

An explanation of the steps needed to disassemble and assemble the device.

Cautions

1) Unauthorized reproduction of any part of this manual is prohibited.

2) The contents of this manual are subject to change without notice.

3) Any discrepancies, errors or omissions noted should be communicated to the manufacturer.

4) Notwithstanding item 3) above, the manufacturer accepts no responsibility whatsoever for any loss or decrease in profi ts arising from usage of the product.

Chapter 6: Making Adjustments

An explanation of part adjustments necessary for repair and maintenance.

Chapter 7: Maintenance & Inspection

An explanation of how to maintain and inspect the device.

Chapter 8: Appendix

A list of technical information for reference during device repair or maintenance.

Chapter 9: Revision History

Settings and behavior confirmation of the device are performed with the service tools of REGIUS ImagePilot (hereinafter ImagePilot).Service tool operation details can be found in the ImagePilot Installation & Service Manual, so you are recommended to refer to it when necessary.

Trademarks

Company names and product names in this manual are trademarks or registered trademarks of their respective owners.

©, ® and ™, representing these ownerships, are omitted in the following pages.

REGIUS /II Service Manual i

Page 6

Difference between REGIUS  and REGIUS  II

Parts changed

The following REGIUS  parts are replaced in the REGIUS  II.

Category Name Outline of the change

No.

1 Parts Front panel Logo (REGIUS II) is

2 Parts Rating plate -

printed

3 Parts Sensor on each

part_relay Assy

4 Parts LED_BOARD LED2_BOARD

5 Parts LED_DRIVE_BOARD LED_DRIVE2_BOARD

6 Parts FFC cable_Assy Number of pins,

7 Parts SW power supply -

MAIN_BOARD_Assy

8 Unit Eraser Unit

Pin-out

Connector connection method

With a ferrite core

• LED2_BOARD

• LED_DRIVE2_BOARD

• FFC cable_Assy

Board Compatibility

Equipment and Board

• REGIUS  can use both new and old boards.

• REGIUS  is also be planned to be integrated in the new board.

Equipment

REGIUS 

REGIUS II

Board

• LED_BOARD

• LED_DRIVE_BOARD

Old

• LED2_BOARD

• LED_DRIVE2_BOARD



 

New

LED and Drive Board

• The new and old boards are not compatible with each other when

combined.

Drive Board

LED

REGIUS 

REGIUS II

ii REGIUS /II Service Manual

LED_DRIVE_BOARD LED_DRIVE2_BOARD

 

 

Page 7

Chapter

Chapter 1 Safety Warnings &

Precautions

An explanation of the safety warnings and cautions to follow while repairing or maintaining this device.

1.1 Symbols relating to Safety ....................................................... 1-2

1.1.1 Safety Alert Symbol...................................................1-2

1.1.2 Warning Notice (Signal Words) ................................1-2

1.1.3 Description of Graphic Symbols ............................... 1-2

1.2 Warning Labels......................................................................... 1-3

1.3 Safety Precautions ................................................................... 1-4

1.3.1 Precautions Necessary to Follow Legal and

Regulatory Requirements ......................................... 1-4

1.3.2 General Precautions..................................................1-4

1.3.3 Handling Precautions................................................ 1-4

1.3.4 Precautions Relating to Handling

Cassettes/Plates........................................................1-4

1.3.5 Servicing Precautions................................................ 1-5

1.3.6 Disposal Cautions......................................................1-5

Safety Warnings & Precautions

Page 8

Chapter 1 Safety Warnings & Precautions

1.1 Symbols relating to Safety

1.1.1 Safety Alert Symbol

This is the "safety alert symbol." This symbol alerts you to matters and/or operation potentially hazardous to yourself and other people. Read these messages and follow the instructions carefully.

1.1.2 Warning Notice (Signal Words)

Signal words indicate the degree of potential hazards in the use of

the product.

Signal words include the following three types, which are used according to risk of damage caused by danger and the severity of damage.

DANGER

Indicates a imminently hazardous situation which, if not avoided, will result in death or serious injury.

WARNING

Indicates a potentially hazardous situation which, if not avoided, could result in death or serious injury.

1.1.3 Description of Graphic Symbols

A triangle indicates a danger against which you should take precaution.

e.g.)

This symbol warns against "Danger of Electrical Shocks".

A diagonal line indicates a prohibited course of action.

e.g.)

This symbol indicates you "Do Not Disassemble".

A solid circle indicates an imperative course of action.

e.g.)

This symbol indicates you must "Remove Plug from Power Outlet".

Graphic

symbols

Indicates items that cannnot be touched.

Explanation

CAUTION

Indicates a potentially hazardous situation which, if not avoided, could result in minor or moderate injury. It may also be used to

1.1 Symbols relating to Safety

indicate hazardous situation where only physical damage is likely to occur.

Indicates that AC power is being used.

Indicates the off position for the main power switch of this device.

Indicates the on position for the main power switch of this device.

Indicates that a plate is jammed inside the device.

1-2 REGIUS /II Service Manual

Page 9

Chapter 1 Safety Warnings & Precautions

CAUTIONCAUTION

1.2 Warning Labels

Warning labels are attached to the following areas of the device.

Before performing maintenance such as installation or repair, make sure to fully understand the meaning of each warning label, and how to handle each section they are located in.

Laser warning label

Exposure Unit

1.2 Warning Labels

REGIUS /II Service Manual 1-3

Page 10

Chapter 1 Safety Warnings & Precautions

1.3 Safety Precautions

Read all safety precautions thoroughly before using the device.

Be sure to observe the safety precautions described in this section.

1.3.1 Precautions Necessary to Follow Legal and Regulatory Requirements

CAUTION

Caution as to laser control

To prevent danger, make sure that only service engineers who received proper formal training will remove the exterior cover or touch the inside of the equipment.

Specifications of laser unit

Item Specifications

Class 3B

Medium Semiconductor laser

Wavelength 659 nm

Maximum output 130 mW

This device is a Class 1 laser product.

1.3.2 General Precautions

WARNING

Do not perform any work or operations that are not

•

described in this manual.

If you do accidentally conduct work not described in this manual, you may suffer from burns or electric shock due to touching a hot section or high voltage component of this machine.

• Be sure to follow safety precautions for warning labels.

Be sure to follow the safety precautions contained in this manual and shown on warning labels attached to this machine. Failure to observe these precautions may result in personal injury or damage to this machine.

• This device is equipped with a laser generator (class 3B).

Avoid exposing the eyes or skin to direct laser, as it could cause a serious injury.

• Removing exterior covers

To prevent danger, make sure that only service engineers who received proper formal training will remove the exterior cover or touch the inside of the device.

1.3.3 Handling Precautions

WARNING

If unusual noises, odor, or smoke comes from this device,

•

stop operation.

If unusual noises, odor, or smoke coming from this device is detected, immediately stop operation. If you continue to operate it with the abnormal condition left as it is, it could cause an electric shock, fire, or damage to the device.

• Be careful not to trip over or trample on the power cable.

If you continue to use the damaged cable, it could cause an electric shock, heat generation or fire.

• Do not remove the power plug by pulling on the power

cable.

Doing so may cause the power cable to break, resulting in heat generation or fire.

• Do not put drinks or foreign objects on the device.

Do not put drinks such as juice or foreign objects such as clips and pins on this machine. If you use this device after liquids or foreign objects such as metals have entered the machine, it can cause a short in the internal circuit, resulting in fire.

CAUTION

Do not block air intakes or outlets of the device.

•

If air intakes or outlets of the device are blocked, it can cause the device to fail or reduce the accuracy of image reading.

• Do not leave objects standing on the device or do not

step on it.

Doing so may lead to the risk of injury due to falling, or damage the device.

• Do not use equipment such as mobile phones that emit

electromagnetic waves.

If you use equipment such as mobile phones that emit electromagnetic waves near the device, it can have a negative effect on the device.

1.3.4 Precautions Relating to Handling Cassettes/Plates

WARNING

Do not scratch the plate.

•

The photostimulable luminescent material used on the plate can cause problems if it enters the human body. If the protective layer on the plate surface has been severely damaged and the photostimulable luminescent material is exposed, take the following actions.

- If swallowed, consult a physician immediately.

- If the eyes are exposed to it, flush them with clean

water and consult a physician immediately.

- If the skin is exposed to it, rinse with clean water

immediately.

- Even if the photostimulable luminescent material does

not enter the human body, take preventive measures against contact and dispose of the plate immediately in accordance with the applicable standards.

1-4 REGIUS /II Service Manual

Page 11

1.3.5 Servicing Precautions

WARNING

Do not insert a piece of wire or metal.

•

Do not insert foreign objects such as metal strip or wire through vent or gap in the main device. Doing so may result in electric shock.

• Be sure to turn OFF when servicing.

Pulling the circuit board out of this machine or removing connectors and cables while the power is turned on may result in a serious accident. Make sure to turn off the power supply circuit breaker before starting these operations.

CAUTION

When handling internal electronic components of the

•

device, wear a wristband.

When handling internal electronic components, wear an antistatic wristband.

If you touch an electronic component such as circuit board with an electrostaticallycharged hand, it can cause damage.

• Before cleaning, make sure to unplug the power supply,

or switch OFF the power supply circuit breaker.

Be sure to unplug or turn OFF the power switch before cleaning this machine.

You could get your finger caught in sliding or rotating parts.

Chapter 1 Safety Warnings & Precautions

1.3 Safety Precautions

1.3.6 Disposal Cautions

CAUTION

Please follow the rules and regulations of your relevant

•

authorities in the disposal of this device, accessories, options, consumables, media and their packing materials.

REGIUS /II Service Manual 1-5

Page 12

Blank Sheet

Page 13

Chapter

Chapter 2 Before Repairing

An explanation of device fundamentals that need to be understood before attempting to repair or maintain this device.

2.1 Names of Parts......................................................................... 2-2

2.1.1 External View of the device....................................... 2-2

2.1.2 Status lamps............................................................... 2-3

2.2 Configuration............................................................................. 2-4

2.3 Main Specifications................................................................... 2-5

2.3.1 Device Specifications................................................. 2-5

2.3.2 Image Reading & Erasing......................................... 2-5

2.3.3 Control Part Functions...............................................2-7

2.4 Block Diagram ..........................................................................2-8

2.5 Main Part Locations.................................................................. 2-9

2.5.1 Frame......................................................................... 2-9

2.5.2 Upper Insertion Unit................................................. 2-10

2.5.3 Lower Insertion Unit................................................. 2-11

2.5.4 Sub-scan Unit ..........................................................2-12

2.5.5 Exposure Unit ..........................................................2-13

2.5.6 Light Collection Unit.................................................2-13

2.5.7 Eraser Unit ...............................................................2-14

2.6 Behavior Explained ................................................................2-15

2.6.1 State Transition Diagram.........................................2-15

2.6.2 Normal Operation (Image Reading).......................2-16

2.6.3 Initialization Operation.............................................2-19

2.6.4 Erase Operation.......................................................2-21

2.7 Cassette/Plate Handling ........................................................2-22

2.8 Tools, Instruments, Jigs, etc. Needed for Service ................2-22

Before Repairing

Page 14

Chapter 2 Before Repairing

6 7 98

8 14

17 18

FrontLeft

RearRight

2.1 Names of Parts

Part names are indicated here that should be known in order to repair the device.

2.1.1 External View of the device

2.1 Names of Parts

No.

1 Intake vent 2 Light Collection Unit

5 Left side panel

9 Front panel

13 Right side panel

17 Upper cover

Common Name

(Part Name)

(Left side panel)

(Front panel Assy)

(Right side panel)

(Upper cover Assy)

No.

6 USB Cover

10 Cassette insertion slot 11 Status lamps

14 Power supply port

18 Upper Door

Common Name

(Part Name)

Cleaning Handle (Handle)

(USB cover)

(Inlet-NF wiring Assy)

(Upper door Assy)

No.

3 Unjamming dial

7 Power supply circuit

Common Name

(Part Name)

(Handle)

breaker (Circuit protector)

• Refer to Page 2-3.

15 Rear door

(Rear Assy)

No.

4 Left Door

8 Exhaust outlet

12 Erase button

16 Rear panel

Common Name

(Part Name)

(Left door Assy)

(Erase button)

(Rear panel patch Assy)

2-2 REGIUS /II Service Manual

Page 15

2.1.2 Status lamps

The 4 LEDs that indicate this device's current status are called "Status Lamps."

Name Color Function

Ready Lamp Green Indicates when a cassette is loaded or ejected.

• Lit: The cassette can be loaded.

• Blinking: The process has finished, and the cassette can be ejected.

Chapter 2 Before Repairing

Ready

Busy

Error

Erase

Busy Lamp Blue Indicates the process status.

• Lit: Process in progress.

• Blinking: Preparing to start process (inspection questions during image reading)

• Unlit: The process has stopped.

Error Lamp Yellow Indicates error and warning status.

• Lit: Warning status alert, or connection with ImagePilot not established.

• Blinking: Error status alert

Erase Lamp Orange Indicates Erase Mode status.

• Lit: Image erase in progress, or the Erase switch is being pressed.

• Blinking: Image erase mode is selected, and device is in standby mode for cassette loading (5

seconds).

2.1 Names of Parts

REGIUS /II Service Manual 2-3

Page 16

Chapter 2 Before Repairing

2.2 Configuration

A description of how the device is configured.

2.2 Configuration

4 85

No. Name Function

1 External Unit Protects the device's interior parts from light, vibration, and other outside influences.

2 Frame Make up the device's frame.

3 Upper Insertion Unit Has a mechanism to release the loaded cassette's lock, and to eject or return the plate to normal.

4 Lower Insertion Unit

It is made up of a upper panel, side panels, and a door for accessing interior parts of the device.

Control parts, an inlet for power supply, and power sources are also included.

Display and operational parts are also included.

5 Sub-scan Unit Feeds the plate (with sub scan).

6 Eraser Unit Erases any image information remaining on the plate.

7 Exposure Unit Scan excited laser light for the plate.

8 Light Collection Unit Gathers phosphor light generated from the plate and converts it into electric signals.

2-4 REGIUS /II Service Manual

Page 17

Chapter 2 Before Repairing

IMPORTANT

2.3 Main Specifications

2.3.1 Device Specifications

Item Content

External dimensions

Mass Approximately 28 kg (excluding cassette

Noise level (Excluding noise originating from user operation (such as cassette loading).)

Maximum power consumption

Power source

Hygrothermal environment

External connection

Service life 7 years (10 cassettes per day × 25 days per

Accessories • Power cable (length: 3 m)

Japan 100 V ± 10% (50/60 Hz)

Other areas

510 (W) × 610 (D) × 355 (H) mm

and plate)

During operation

During standby

100 VA or less (100 V, 1 A or less)

115/120 V ± 10% (60 Hz) 110/220/230/240 V ± 10%(50/60 Hz) 200 V ± 10% (50 Hz)

Transport packing status

During operation

When not operating

USB 2.0 (Konica Minolta independent communications specifications)

month × 12 months per year × 7 years = 21,000 cassettes)

User should consider service life 6 years. (A 6year service life is also mentioned in the operation manual.)

Average = 53 dB or less Maximum = 61 dB or less

Average = 25 dB or less

-20 to 60 ℃ / 90% RH or less (no condensation)

0.7 to 1.0 atmospheric pressure (= 709 to 1013 (hPa))

10 to 30 ℃ / 15 to 80% RH (no condensation)

-10 to 40 ℃ / 90% RH or less (no condensation)

• USB Cable

(length: 5 m, USB 2.0 High Speed compatible)

• Operation manual

• Opening tools for cassette

Compatible Cassettes & Plates

Item Content

Readable cassette types

Readable plate types

RC-300 cassettes with isolated open/close structures and equivalent

Japan 14" × 17", 14" × 14", 11" × 14",

10" × 12", 8" × 10", 15cm × 30 cm

Other areas

Regius Plate FP-1S or equivalent

14" × 17", 14" × 14", 11" × 14", 10" × 12", 8" × 10", 24cm × 30 cm, 18cm × 24 cm, 15cm × 30 cm

Cassettes/plates that can be used with this device are device exclusive. Rigid type cassettes used with the REGIUS MODEL 110, etc. cannot be used for this device.

2.3.2 Image Reading & Erasing

Processing Ability

Item Content

Reading resolution

Cycle time REGIUS Japan Up to 75 seconds

Normal read mode (175 µm) High-definition read mode (87.5 µm)

• According to ImagePilot licensing. There

are no resolution settings for this unit.

per cassette (14" × 14" / normal read mode)

REGIUS II

Other areas

Japan Up to 54 seconds

Other areas

Up to 80 seconds per cassette (14" × 17" / normal read mode)

per cassette (14" × 14" / normal read mode)

Up to 60 seconds per cassette (14" × 17" / normal read mode)

2.3 Main Specifications

Parts requiring periodic change

None

• The fastest time from the cassette being

loaded and locked, to the end of the reading process when the cassette is removed. The fastest erase speed for standard dose exposure. Cassette replacement time = 0 seconds.

REGIUS /II Service Manual 2-5

Page 18

Chapter 2 Before Repairing

Item Content

Processing Ability

REGIUS Japan About 48 cassettes

Other areas

REGIUS II

Japan About 66 cassettes

Other areas

per hour (14" × 14" / normal read mode)

About 45 cassettes per hour (14" × 17" / normal read mode)

per hour (14" × 14" / normal read mode)

About 60 cassettes per hour (14" × 17" / normal read mode)

• When continuous cassette loading, for the

number of cassettes going through the process per hour.

Digital gradation level

12-bit (4096 gradation)

Read image size (Other areas)

Cassette

type

14"  17" 365.75 442.05 2090 2526 4180 5052

14"  14" 365.75 365.75 2090 2090 4180 4180

11"  14" 289.10 365.75 1652 2090 3304 4180

10"  12" 264.25 315.35 1510 1802 3020 3604

8"  10" 213.50 264.25 1220 1510 2440 3020

24 cm  30 cm

18 cm  24 cm

15 cm  30 cm

Read capacity

(mm)

X way Y way X way Y way X way Y way

250.25 310.10 1430 1772 2860 3544

190.40 250.25 1088 1430 2176 2860

310.45 160.30 1774 916 3548 1832

Read pixel count

Normal read

mode

High-definition

read mode

Exposure Unit

Read image size (Japan)

Cassette

type

2.3 Main Specifications

14"  17" 365.75 442.05 2090 2526 4180 5052

X way Y way X way Y way X way Y way

Read capacity

(mm)

Read pixel count

Normal read

mode

High-definition

read mode

Item Content

Method Laser scanning by polygon mirror

Laser wavelength

659  5 nm

14"  14" 365.75 365.75 2090 2090 4180 4180

11"  14" 289.10 365.75 1652 2090 3304 4180

10"  12" 264.25 315.35 1510 1802 3020 3604

8"  10" 213.50 264.25 1220 1510 2440 3020

15 cm  30 cm

310.45 160.30 1774 916 3548 1832

Light Collection Unit

Item Content

Method Light collecting mirror + reed-shaped light

guide + angled excitation light cut filter + rounded photomultiplier tube (PMT)

Excitation light elimination

An angled excitation light cut filter is placed in the light guide window to eliminate excitation light.

Eraser Unit

Item Content

Method Erasing done by white LED.

2-6 REGIUS /II Service Manual

Page 19

Sub-scan Unit

Item Content

Method Exposure unit fixed plate feed method

• Sub-scan (read/erase) of feeded

photostimulable phosphor plate by optical/ light collection unit.

Chapter 2 Before Repairing

Driving method The sheet-type plate roller feed method using

Operation

a 3-phase stepping motor.

• When reading:

reading is outward, erasing is out and back.

• When erasing:

reading is outward (max signal value confirmation), erasing is out and back.

2.3.3 Control Part Functions

The main control part functions are as follows.

Function name Content

Image data generation function

Image data revision/ calculation function

Communication function

• This function generates image data via laser

scanning.

• Moire elimination calculation

• Gain/offset revision calculation

• Shading irregularity correction, polygon

revision

• Erase speed calculation

• Command receiving function

• This function transmits read image data to a

console PC.

• This function provides a device status

notification.

2.3 Main Specifications

Control function

Calibration function (during maintenance/ shipment settings)

• This function is triggered by cassette

loading, and performs a series of controls including mechanical control, optical control, signal processing control, communication control, etc.

• This function performs the controls needed

to execute commands received via USB 2.0 interface communication.

• This function saves the base board serial

number to device memory which should recognize the device's uniqueness.

Mainly the following functions are performed.

• Gain/offset function

• Irregularity calibration function

• Sensitivity calibration function

• Image position/size adjustment function

REGIUS /II Service Manual 2-7

Page 20

Chapter 2 Before Repairing

2.4 Block Diagram

Tray Moving Motor

Loading NIP Motor

Size Detecting Sensor 3

Size Detecting Sensor 4

Left Cassette Lock Sensor

Right Cassette Lock Sensor

Loading NIP HP Sensor

Loading NIP Open/Close Sensor

Tray Lock Release Sensor

Plate Sensor (light emitting)

Tray Sensor

Tray HP Sensor

Upper Door Interlock SW

AC100V to 240V

<Frame>

Eraser LED Cooling Fan

Magnetic Clutch

Loading/Feeding Motor

Left Door Open/Close Detection Sensor

Plate Sensor (light receiving)

Cassette Sensor

Size Detecting Sensor 1

Size Detecting Sensor 2

MAIN_BOARD

LED_DRIVE2_BOARD

DC24/5V

Sub-scan NIP Motor

Sub-scan Feeding Motor

Entrance NIP Sensor

Rear Door Interlock SW

LED2_BOARD

<Sub-scan Unit>

V-SYNC Sensor

Exit NIP Sensor

SW power supply

LD_DRIVE_BOARD

LD_BOARD

H-SYNC_BOARD

Polygon

(DC24V)

STATUS_LED_BOARD

Photomultiplier Tube

ANALOG_BOARD

DC24V

External IF

USB24V

ImagePilot PCAC Power Source Inlet Noise Filter

Excluding what is listed in the diagram, motors are supplied 24V, and other devices are supplied 5V of electricity from the main board.

2-8 REGIUS /II Service Manual

Page 21

2.5 Main Part Locations

This is an explanation of where each device's main parts are positioned and how they function.

2.5.1 Frame

Chapter 2 Before Repairing

5 6 9 1084

No. Name Function Reference for how to change

1 Cassette Sensor Turned ON when the cassette is loaded. "5.3.9 Changing the cassette sensor (Page 5-34)"

2 Feeding Roller The loading/feeding motor operates to remove or

insert the plate from/into the cassette.

3 Magnetic Clutch Regulates power sent to feeding roller. "5.4.5 Changing the magnetic clutch (Page 5-45)"

4 Left Door Open/Close

Detection Sensor

5 Power supply circuit breaker Used to turn the device's power ON/OFF. "5.3.6 Changing the power supply circuit breaker

6 SW power supply - "5.3.5 Changing the SW power supply (Page 5-

7 MAIN_BOARD A base board that controls the device. "5.3.4 Changing the main board (Page 5-28)"

8 Insertion feed motor Removes or inserts the plate from/into the

9 Eraser LED Cooling Fan Takes in outside air to keep the eraser unit LED

10 Inlet-NF wiring Assy - "5.3.7 Changing the Inlet-NF wiring Assy (Page 5-

Turned ON when the left door is open. -

cassette.

cool.

"5.4.5 Changing the magnetic clutch (Page 5-45)"

(Page 5-31)"

30)"

"5.4.1 Changing the loading/feeding motor (Page 5-40)"

"5.4.4 Changing the Eraser LED cooling fan (Page 5-44)"

32)"

2.5 Main Part Locations

11 Noise filter - -

12 Plate Sensor (light receiving) Works together with the plate sensor (light

emitting) of the upper insertion unit to detect whether a plate exists or not. Turns ON when a plate exists.

"5.3.10 Changing the plate sensor (light receiving) (Page 5-34)"

REGIUS /II Service Manual 2-9

Page 22

Chapter 2 Before Repairing

2.5.2 Upper Insertion Unit

1 2 10 11

5 7 13126 8 9 14

1 2

1311 14

2.5 Main Part Locations

65 9

No. Name Function Reference for how to change

1 Switch (interlock 1) Turned OFF when the upper door is open.

This is not a safety interlock, but when turned OFF, power is disconnected from the following.

• Mechanical control power for motors, fans, etc.

• Eraser LED, power for high-voltage generation

• LD power

2 Adjusting cam, adjusting

board

3 Loading NIP Open/Close

Sensor

4 Tray Lock Release Sensor

5 Loading NIP HP Sensor

Used for oblique adjustments. Refer to "6.1 Oblique adjustments (Page 6-2)".

Detects NIP status, the tray's lock status, etc. when the plate is moving in and out of the cassette. Refer to "4.4.3 Insertion site sensor status (Page

4-6)".

Not changed as a single unit.

6 Insertion nip motor Performs NIP operation, or moves the tray's

abutment plate up and down when the image plate is moving in and out of the cassette.

7 Left Cassette Lock Sensor Turned ON when the cassette is locked on the left

side.

8 Size Detection Sensor 4 Determines cassette size in a group of 4 sensors

9 Size Detection Sensor 3 Not changed as a single unit.

together with size detection sensors 1 and 2 of the lower insertion unit. Refer to "4.4.2 Cassette size & sensor status

(Page 4-5)".

Not changed as a single unit.

2-10 REGIUS /II Service Manual

Page 23

Chapter 2 Before Repairing

No. Name Function Reference for how to change

10 Plate Sensor (light emitting) Works together with the frame's plate sensor (light

receiving) to detect whether a plate exists or not.

"5.3.11 Changing the plate sensor (light emitting) (Page 5-35)"

11 Tray Sensor Turned ON when the tray is outside of the

cassette.

12 Right Cassette Lock Sensor Turned ON when the cassette is locked on the

right side.

13 Casette tray move motor Moves the tray in and out, and corrects cassette

tilt.

14 Tray HP Sensor Turned ON when the notches used for moving the

tray in and out are in their home position.

2.5.3 Lower Insertion Unit

Not changed as a single unit.

No. Name Function Reference for how to change

1 Status LED board A base board for status display (status lamps) and

operations (Erase switch).

2 Size Detection Sensor 1 Determines cassette size in a group of 4 sensors

3 Size Detection Sensor 2

together with size detection sensors 3 and 4 of the upper insertion unit. Refer to "4.4.2 Cassette size & sensor status

(Page 4-5)".

"5.3.1 Changing the status LED board (Page 5-

25)"

"5.3.8 Changing size detection sensors 1 and 2

(Page 5-33)"

2.5 Main Part Locations

REGIUS /II Service Manual 2-11

Page 24

Chapter 2 Before Repairing

2.5.4 Sub-scan Unit

5 8111 2 3 4

2.5 Main Part Locations

No. Name Function Reference for how to change

1 Entrance NIP Sensor Turned ON when Drive Roller U is in NIP status. "5.3.13 Changing the entrance NIP sensor (Page

5-38)"

2 Drive Roller U Feeds the plate via a Sub-scan Feeding Motor. "5.4.9 Changing the drive rollers (Page 5-49)"

3 Drive Roller D

4 Sub-scan NIP Motor Performs NIP for Drive Roller U and Drive Roller D."5.4.2 Changing the sub-scan NIP motor and sub-

scan drive Assy (Page 5-41)"

5 Sub-scan Feeding Motor Feeds the plate. "5.4.3 Changing the sub-scan feeding motor

6 Handle

(Unjamming dial)

7 Exit NIP Sensor Turned ON when Drive Roller D is in NIP status. "5.3.14 Changing the exit NIP sensor (Page 5-39)"

8 Driven entrance assembly -

driven roller

9 Driven exit assembly - driven

roller

10 Switch (interlock 2) Turned OFF when the rear door is open.

Used to rotate Drive Rollers U and D when a plate jam occurs.

Operates via Sub-scan NIP motor to perform NIP for Drive Roller U and Drive Roller D.

This is not a safety interlock, but when turned OFF, power is disconnected from the following.

(Page 5-43)"

9 10

• Mechanical control power for motors, fans, etc.

• Eraser LED, power for high-voltage generation

• LD power

11 V-SYNC assembly Detects when passage is available for the plate in

12 V-SYNC Sensor

a reading area. Sensor is ON when a plate exists.

2-12 REGIUS /II Service Manual

"5.3.12 Changing the V-SYNC sensor and VSYNC assembly (Page 5-37)"

Page 25

Chapter 2 Before Repairing

IMPORTANT

2.5.5 Exposure Unit

Parts within the exposure unit cannot be changed individually. If a problem occurs within the exposure unit, the entire exposure unit must be changed.

Do not disassemble the exposure unit.

2.5.6 Light Collection Unit

2.5 Main Part Locations

No. Name Function Reference for how to change

1 Handle

(Light Collection Unit Cleaning Handle)

2 Analog board A base board that takes in analog signals from the

Activates a cleaning mechanism to keep the light guide and laser scanning line of the light collection unit free of dust.

photomultiplier tube and converts them.

REGIUS /II Service Manual 2-13

"5.2.10 Removing & attaching the Sub-scan unit (Page 5-12)"

Not changed as a single unit.

Page 26

Chapter 2 Before Repairing

2.5.7 Eraser Unit

No. Name Function Reference for how to change

1 LED_DRIVE2_BOARD A base board that controls the Eraser LED. "5.3.2 Changing the LED drive2 board (Page 5-

25)"

2.5 Main Part Locations

2-14 REGIUS /II Service Manual

Page 27

2.6 Behavior Explained

Power Supply Circuit Breaker ON

Power Supply Circuit Breaker OFF

(Constant)

Cassette Ejected

Cassette Inserted

Erase Switch

pressed for 2 seconds

Cassette Inserted

Door Opened/Closed

Cassette Ejected

Routine Mode

Boot

Initialization Process

Erase Mode

Erase Process

Error Occurs

Image Reading

2.6.1 State Transition Diagram

Chapter 2 Before Repairing

No sleep mode as with REGIUS MODELS 110/210 is available. (No operation switch.)

2.6 Behavior Explained

REGIUS /II Service Manual 2-15

Page 28

Chapter 2 Before Repairing

Upper Insertion Unit

Cassette

Abutment Plate

NIP Roller

Size Detection Sensor 3

9 ON

13 ON

Feeding Roller

Drive Roller U Drive Roller D

NIP Roller

Abutment Plate

Power

2.6.2 Normal Operation (Image Reading)

Operation/

Initialization

User loads cassette

Plate is ejected

2.6 Behavior Explained

Plate is sent (feed)

2-16 REGIUS /II Service Manual

control

No.

Feed (letters in parenthesis correspond to the diagram)

1 Notch (A) for tray removal

retracts.

• Drive source: Tray moving

motor (F)

2 The tray's lock release Notch (B)

retracts.

• Drive source: Loading NIP

motor (G)

3 Notch (C) locks the cassette.

• No drive source

4 Notch (D) releases tray lock (bolt

mechanism). (For large cassettes only)

• No drive sourcePart (E) is

pushed into operation by the cassette.

5 Notch (A) is lowered, and

connects to the cassette's tray ejection notch (cassette open/ close lever).

• Drive source: Loading NIP

motor (G)

6 Notch (A) moves in the tray's

return direction and corrects the cassette's position.

• Drive source: Tray moving

motor (F)

7 Notch (B) is lowered, and the tray

lock is released.

• Drive source: Loading NIP

motor (G)

8 Notch (A) ejects the tray, and

bumps it against the abutment plate.

• Drive source: Tray moving

motor (F)

9 Magnetic Clutch (H) is turned

ON. (Feeding roller connects to drive source.)

10 The NIP roller is lowered, and

moves into NIP status with the feeding roller.

• Drive source: Loading NIP

motor (G)

11 The abutment plate is raised with

the tray attached, and the image plate is removed from the tray.

• Drive source: Loading NIP

motor (G)

12 Notch (A) slightly returns the tray

(to avoid tray and roller contact).

• Drive source: Tray moving

motor (F)

13 Loading/Feeding Motor (I) starts

the plate into send feed. At the same time, Sub-scan Feeding Motor (J) starts up.

• Drive source: Loading/

Feeding Motor (I)

Exposure / Optical /

Eraser

• Polygon starts to

rotate for cassette detection.

• Seven seconds later,

the polygon lock is confirmed, the laser emits low level light, and PMT high voltage is turned ON. (PMT voltage level rises until V-SYNC detection)

Diagram (Numbers here correspond with the "No."

column)

Page 29

Chapter 2 Before Repairing

14 OFF

12 ON

V-SYNC Detection

Driven Entrance Assembly

Driven Exit Assembly

18 ON18 ON18 ON

20 ON

18 ON

Plate Detected

V-SYNC Detection

22 OFF

23 OFF

No Plate Detected

Operation/

control

(V-SYNC detection)

Plate is returned (feed)

(V-SYNC detection)

(Plate detected)

(No plate detected)

No.

Feed (letters in parenthesis correspond to the diagram)

14 Loading/Feeding Motor (I) stops.

Magnetic Clutch (H) is turned OFF. The feeding roller is released from NIP status. (Otherwise the plate will scrape against the roller.)

15 Drive Roller D goes into NIP

status. (The timing is the same regardless of cassette size.)

• Drive source: Sub-scan NIP

Motor (K)

16 Drive Roller U is released from

NIP status. (Timing differs according to cassette size.)

• Drive source: Sub-scan NIP

Motor (K)

17 Send feed stops at 10 mm from

V-SYNC detection.

18 Sub-scan Feeding Motor (J)

begins the plate's return feed. At the same time, an operation begins in which Drive Roller U moves into NIP status.

• Drive source: Sub-scan

Feeding Motor (J)

• From V-SYNC detection to 45

mm, feed speed gets faster, then slows down.

20 When the plate sensor detects a

plate (at the front end of its return direction), the Magnetic Clutch turns ON, and the feeding roller begins its return operation. (Timing differs according to plate size.)

21 The NIP roller is lowered, and

moves into NIP status with the feeding roller.

• Drive source: Loading NIP

motor (G)

22 When the plate sensor does not

detect a plate (at the far end of its return direction), the plate is determined to be stored in the cassette, and the tray's abutment plate is lowered. At the same time, Notch (B) is enabled to release the tray lock to take in tray storage.

• Drive source: Loading NIP

motor (G)

23 The Magnetic Clutch is turned

OFF.

Exposure / Optical /

Eraser

• When V-SYNC

detection has 42 line counts (H-SYNC) remaining, the laser emits strong light, and image reading begins.

• The Eraser LED lights

up.

• The Eraser LED shuts

down.

Diagram (Numbers here correspond with the "No."

column)

2.6 Behavior Explained

REGIUS /II Service Manual 2-17

Page 30

Chapter 2 Before Repairing

Plate Sensor (light emitting)

Operation/

control

Plate storage

No.

Feed (letters in parenthesis correspond to the diagram)

24 Notch (A) returns the tray to the

cassette. (Max send: Abutment)

Exposure / Optical /

Eraser

Diagram (Numbers here correspond with the "No."

column)

• Drive source: Tray moving

motor (F)

25 Notch (A) moves slightly in the

extraction direction. (To relieve the tray of push stress.)

• Drive source: Tray moving

motor (F)

26 Notch (C) releases the cassette

lock.

• Drive source: Loading NIP

motor (G)

User ejects the cassette (and initialization begins).

27 Moves into standby mode to

prepare for the next image reading.

2.6 Behavior Explained

2-18 REGIUS /II Service Manual

Page 31

Chapter 2 Before Repairing

Power ON/When door is closed

Initialization Operation

Normal Shutdown Abnormal Shutdown

Error Detection

Gain Offset Calculated

Eraser LED / Cooling Fan

Disconnection Check

Motor HP Eject Operation

Plate Residue Check

Sensor Check

Error Detection

Optic Device

Operation Check

2.6.3 Initialization Operation

By switching the power supply circuit breaker to ON, device operation will begin, starting with the initialization process.

After starting up, firmware initialization content is as follows.

1) CPU Initialization Process

2) OS Initialization Process

3) FPGA Configuration & Initialization

4) Generation of all resources, such as each firmware task, etc.

5) Kernel runs

Each task operation will begin from this point, and the device will start up. USB communication initialization, mechanical and optical initialization etc. will also be performed simultaneously.

Mechanical Initialization Operation

Summary

Sensor Check

All sensors are checked, then checks are made of whether or not there is a cassette in the Cassette Insertion Slot, and whether or not a plate is inside the device. If one is detected, error notification is provided. For details, refer to " Sensor Check Flow (Page 2-20)".

Plate Residue Check

The Sub-scan Feeding Motor is rotated for a certain amount of time, and if the V-SYNC sensor is turned ON (plate detected) at that time, the following operation is performed.

1. After the Sub-scan Feeding Motor has stopped, it will turn a determined number of revolutions, and the plate is sent to an area where it can easily be ejected from the upper Door (unjamming send process).

2. An error message is displayed.

Motor HP Eject Operation

The Tray Moving Motor, Loading NIP Motor, and Sub-scan NIP Motor HP eject operation is performed. During each operation, changes to the sensors attached to each motor are confirmed to make sure that no errors have occurred in the sensors. Tray Moving Motor: Tray HP Sensor Loading NIP Motor: Lock Release Sensor

Sub-scan NIP Motor: Entrance NIP Sensor

Eraser LED/Cooling Fan Disconnection Check

The Eraser LED and Eraser LED Cooling Fan are turned ON for a certain time, and if an Eraser LED error signal or Erase Fan error signal is detected during that time, error notification is given. For details, refer to " Moving into Eraser LED/Cooling Fan

Disconnection Check Status (Page 2-21)".

Optic Device Operation Check

Polygon is rotated, and confirmation is made that polygon lock signal detection can be performed. Laser is activated to emit light, while HSYNC updates and PID (Polygon-ID) detection are confirmed. If HSYNC updates and PID detection cannot be confirmed, error notification is provided. For details, refer to " Moving into Optical Device Operation Check

Status (Page 2-20)".

Gain Offset Calculated

Pixel values are entered with two reference current source types, and the gain offset is calculated from each average.

• Motor HP Eject Operation and Eraser LED/Cooling Fan Disconnection

Check will be performed in parallel.

Loading NIP HP Sensor Loading NIP Open/Close Sensor

Exit NIP Sensor

2.6 Behavior Explained

REGIUS /II Service Manual 2-19

Page 32

Chapter 2 Before Repairing

Sensor Check

Normal Shutdown

Abnormal Shutdown

Error Notification to Status Management Task

(Error Code = E7413)

OFF (High Voltage OFF)

High Voltage SW

Error Notification to Status Management Task

(Error Code = E7000)

ON (Tray Ejection)

Tray Sensor

Error Notification to Status Management Task

(Error Code = E7001)

OFF (Plate Attached)

Plate Sensor

Error Notification to Status Management Task

(Error Code = E7002)

Error Notification to Status Management Task

(Error Code = E7003)

ON (Plate Attached)

ON (Cassette Attached)

V-SYNC Sensor

Cassette Sensor

Cassette Status Monitor notified that Cassette Insertion Monitoring will begin

Sensor Check Flow

2.6 Behavior Explained

Moving into Optical Device Operation Check Status

Polygon Rotation Begins Polygon Rotation Stability Standby Timer Begins

Polygon Rotation

Check in Progress

Timeout

Polygon Lock Detected

Polygon Rotation Stability Standby Timer Stops Laser ON (half size 87.5 μm setting)

PID Signal Detection

Standby

PID Signal Detection OK

Laser OFF Polygon stopped

PID Signal Detection Failure

Laser OFF Polygon stopped

2-20 REGIUS /II Service Manual

Page 33

Chapter 2 Before Repairing

Timeout

Eraser LED Error Detection

Error Signal Monitoring

Erase Fan Error Detection

Eraser LED ON Eraser LED Cooling Fan ON Error Monitor Timer Begins

Eraser LED OFF Eraser LED Cooling Fan OFF

Moving into Eraser LED/Cooling Fan Disconnection Check Status

2.6.4 Erase Operation

When the device's status is READY, holding down the Erase switch for at least 2 seconds will put it into Erase Mode status. Loading a cassette while the Erase Lamp is blinking will start the Erase operation.

The Erase operation adjusts to the plate status to perform at the optimal speed.

2.6 Behavior Explained

REGIUS /II Service Manual 2-21

Page 34

Chapter 2 Before Repairing

IMPORTANT

2.7 Cassette/Plate Handling

Carefully adhere to the following instructions when handling a cassette or plate.

Maintaining image quality

Always make sure the plate's reading surface has not

•

been scratched or contaminated with foreign objects.

• If you find any foreign objects on the plate's reading

surface, immediately clean it off.

• When handling a plate, wear the proper type of gloves

according to film handling.

2.7 Cassette/Plate Handling

• Keep the plate away from sunlight.

• If the plate is exposed to fluorescent light during cleaning,

etc. make sure to complete the task as quickly as possible and immediately load the plate into the cassette when finished.

• Do not let the cassette get scratched or dirty.

Transport & storage

Follow the specifications below in regards to temperature

•

and humidity.

- Temperature: 10 to 30 °C

- Humidity: 15 to 80% RH (with no condensation)

• Do not expose it to X-rays,  rays or any other sort of

radiation.

• A plate which has been unsealed must be loaded and

stored in the cassette.

• Do not drop or bump the cassette.

• Stand the cassette in a rack for storage during operation.

Things to confirm before insertion

To prevent trouble during feed of the plate, insert the cassette only after confirming the following points.

• Make sure the cassette has not been altered in form or

damaged.If the cassette is found to have a problem, do not insert it into the device.

• Confirm that no memo clips, paper, or other such objects

are caught inside.

• Confirm that the cassette is locked.

Disposal

Refer to "1.3.6 Disposal Cautions (Page 1-5)"

•

Only cassettes and plates exclusively produced for this device can be used with it. Rigid cassettes that are used with REGIUS MODEL 110 etc. cannot be used.

2.8 Tools, Instruments, Jigs, etc. Needed for Service

The following tools, instruments, jigs are needed to service this device.

Jig / Tool Comment

Standard Tools

• Phillips-head screwdriver

(#1 bit): for cassette

• Phillips-head screwdriver

(#2 bit): for device

• Flathead screwdriver

• Hex wrench

• Wrench

• Nippers

• Tray

A static electricity countermeasure type wristband (for grounding)

Laser safety glasses Capable of protecting against

Te st e r

Gloves

Portable vacuum cleaner Used to clean the plate's

Cloth Used to clean the device's

Plastic sheet Use to cover light collection

Cloth, cardboard, etc.

Maintenance PC

USB Cable Used to connect a

A 14" × 17" size cassette and plate

Supplies

Jig / Tool Comment

Alcohol

Zip ties

Snap bands

The tray is used to store loose screws and parts.

659 nm laser wavelength

feeding path.

external parts after servicing.

unit when removing them to keep dust out.

maintenance PC to the device.

Used when performing oblique light adjustment. (If not possessed by the user)

2-22 REGIUS /II Service Manual

Page 35

Chapter

Chapter 3 Troubleshooting

An explanation of the various methods for dealing with device-related troubles.

3.1 Work Flow................................................................................. 3-2

3.2 Recovery Operation ................................................................. 3-2

3.3 How to Retrieve Logs............................................................... 3-3

3.4 Error Message Content & Countermeasures.........................3-4

3.5 Countermeasures for dealing with problems not displayed

as error messages.................................................................. 3-70

Troubleshooting

Page 36

Chapter 3 Troubleshooting

CAUTIONCAUTION

HINT

3.1 Work Flow

The following flow provides countermeasures to various issues that may occur with the device.

Problem Countermeasure Flow

1. If the plate is still inside the device,

remove it.

2. Restart the device.

- Refer to "3.2 Recovery

Operation (Page 3-2)".

3. Check if the error occurs again.

An error message is displayed on the ImagePilot for this problem.

An error message is not displayed on the ImagePilot for this problem.

3.1 Work Flow

Contact Information

When contacting our service window regarding a problem, provide the following information with as much detail as possible.

Item Content

Log, etc.

Facility connection format

Recovery information

System Information

Image Data If a defective image is created, make a backup of

Other Details

4. Refer to "3.4 Error Message

Content & Countermeasures (Page 3-4)" and perform the appropriate

countermeasure.

If unable to perform the countermeasure.

Contact our service window with a detailed explanation of the problem (refer to " Contact Information").

Refer to "3.5 Countermeasures for

dealing with problems not displayed as error messages (Page 3-70)" and

perform the appropriate countermeasure. If the plate is still inside the device, remove it before doing anything else.

If unable to perform the countermeasure.

Contact our service window with a detailed explanation of the problem (refer to " Contact Information").

• When trouble occurs with the device, extract a

device log etc. from the ImagePilot. (refer to "3.3 How to Retrieve Logs")

• If a defective image is created, compile the

following log from the ImagePilot.

- App Log

- System Log

- Reader Log

- JM Log

• Did the device recover with the door opened/

closed?

• Did the breaker have to be switched OFF/

ON?

the defective image from the ImagePilot.

3.2 Recovery Operation

When an error occurs, restart this device and check if the error occurs again. The following is an explanation on how to restart.

If the plate is still inside the device, remove it before performing a recovery operation.

For details on how to eject a plate, refer to the operation manual.

1. Open and close the upper door.

Opening and closing the upper Door triggers the device's initialization process.

Opening/closing any other door on the device will also work. The initialization process will be triggered in the same fashion.

If a sensor, etc. has gone bad, the initialization process will be halted, and the error will occur again.

Dealing with a Service Call Error

If a V-SYNC error occurs during the image read process, or a basic operation failure occurs in the base board (RAM/ROM cannot be accessed), the reader will be in Service Call Error status. Opening/ closing the door or turning the power OFF/ON will not correct the error in this case.

If a Service Call Error (Error code 7118, 7125, 7318, etc.) occurs, repair/replace the part that caused the error, then have a service engineer perform the following steps for recovery.

1. Start up the Reader Settings Service Tool on an

ImagePilot connected to this device.

The [Service Tool] screen will be displayed for reader settings.

2. Select [Reader Settings], then click the [Settings]

button for [Unit test].

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Chapter 3 Troubleshooting

IMPORTANT

The [Unit test] screen is displayed.

3. Click the [Clear Service Call error] button.

The error will be cleared.

4. Turn the device power OFF and ON.

3.3 How to Retrieve Logs

This section describes how to retrieve logs.

Retrieve logs before powering ON/OFF.

1. Launch the reader setting service tool using Image

Pilot with this device connected.

The [Service Tool] screen for reader setting is displayed.

2. Select [Reader Setting] and click on the [Setting]

button of [Reader log].

The [Reader log] screen is displayed.

3. Click the [Get reader log] button.

The behavior depends on the Image Pilot version.

• For V1.50/1.51

The log is stored in the following location: C:¥Konicaminolta¥kim¥Server¥ReaderSetting¥Prog¥ Pegasus¥ ～ Board Number ～ ¥Log¥

Board number example r170-0001_A1P5H1010-00050

• V1.52 or higher

Select the save destination folder from the [Browse for Folder] screen, and click the [OK] button.

The log is saved in the selected folder.

3.3 How to Retrieve Logs

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Chapter 3 Troubleshooting

3.4 Error Message Content & Countermeasures

3.4.1 70xx: Initialization Errors

Possible causes if solutions Error code

7000

Error Name/Description

Tray ejection detected during initialization

When sensors are checked upon initialization:

• Tray Sensor is OFF. (tray

ejection)

7001

Plate detection during initialization

When sensors are checked upon initialization:

• Plate Sensor is OFF.

(There is a plate.)

provided in Operation Manual

do not resolve the issue (including reoccurrence)

• Sensor malfunction

• Deformation of detector

• Cassette not removed

• Foreign object

• No solid connection

• Disconnection

• MAIN_BOARD

malfunction

• Sensor malfunction

• Plate not removed

• Foreign object

• No solid connection

• Disconnection

• MAIN_BOARD

malfunction

(Please take the following steps to diagnose and the problem.)

1. Use the service tool to confim that the Tray Sensor is detecting the tray.

If not, take the following steps and replace parts as required:

- Confirm that all connectors are secure, there is no deformation of

the detector, and that the spring is loaded.

Confirm that the Tray Sensor (JP26)-(JP28-1)(JP28-2)-(JP30-1) (JP30-2)-(MCN6) is working.

- Confirm that all wires are firmly connected.

- Replace the upper insertion unit.(Sensors do not require

replacing)

2. Change the main board.

3. Replace the upper insertion unit.

1. Use the service tool to confirm that the Plate Sensor detects a plate. If not, take the following steps and replace parts as required:

- Confirm that all connectors are secure.

Confirm that the Plate Sensor (light receiving) (JP12)-(JP11-1) (JP11-2)-(MCN7) is working.

Confirm that the Plate Sensor (light emitting) (JP27)-(JP29-1) (JP29-2)-(JP30-1)(JP30-2)-(MCN6) is working. Confirm that all wires are firmly connected.

- Change the sensor.

2. Change the main board.

7002

Plate detection via V-SYNC during initialization

When sensors are checked upon initialization:

• V-SYNC Sensor is ON.

(There is a plate.)

• Sensor malfunction

• Deformation of detector

• Detector not securely

attached

• Plate not removed

• Foreign object

• No solid connection

• Disconnection

• MAIN_BOARD

malfunction

1. Use the service tool to confirm that the V-SYNC Sensor is working. If not, take the following steps and replace parts as required:

- Confirm that all connectors are secure, there is no deformation of

detector, the spring is loaded, and the detector is securely attached.

Confirm that the V-SYNC Sensor (JP32)-(JP31-1)(JP31-2)(JP36-1)(JP36-2)-(MCN5) is working. Confirm that all wires are firmly connected.

- Change the sensor.

2. Change the main board.

Countermeasure

3.4 Error Message Content & Countermeasures

3-4 REGIUS /II Service Manual

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Error code

7003

Error Name/Description

Cassette L/R lock detection during initialization

When sensors are checked upon initialization:

• Size Detection Sensors 1

to 4 are in any status other than "no cassette detected."

• Cassette Sensor is ON.

(There is a cassette.)

Possible causes if solutions

provided in Operation Manual

do not resolve the issue (including reoccurrence)

• Sensor malfunction

• Deformation of detector

• Plate not removed

• Foreign object

• No solid connection

• Disconnection

• MAIN_BOARD

malfunction

Chapter 3 Troubleshooting

Countermeasure

(Please take the following steps to diagnose and the problem.)

1. Use the service tool to confirm that Size Detection Sensor 1 to 4, Cassette Sensor and Right/Left Cassette Lock Sensor are working. If any are not working, take the following steps and replace parts as required:

- Confirm that all connectors are secure, there is no deformation of

the detector, and that the spring is loaded.

Confirm that Size Detection Sensor 1(JP14)-(JP16-1)(JP16-2)(MCN7) is working.

Confirm that Size Detection Sensor 2(JP15)-(JP16-1)(JP16-2)(MCN7) is working.

Confirm that Size Detection Sensor 3 (JP23)-(JP30-1)(JP30-2)(MCN6) is working.

Confirm that Size Detection Sensor 4(JP17)-(JP30-1)(JP30-2)(MCN6) is working.

Confirm that Right Cassette Lock Sensor (JP25)-(JP30-1) (JP30-2)-(MCN6) is working.

Confirm that Left Cassette Lock Sensor (JP21)-(JP30-1)(JP30-2)(MCN6) is working.

Confirm that Cassette Sensor (JP10)-(MCN7) is working.

- Confirm that all wires are firmly connected.

- If Size Detection Sensor 1/2 is malfunctioning, replace the

sensor.

- If Size Detection Sensor 3/4, Cassette Sensor or Right/Left

Cassette Lock Sensor is malfunctioning, replace the upper insertion unit.(Sensors do not require replacing)

2. Use the service tool to confirm that Loading NIP Motor is working. If not, take the following steps and replace parts as required:

- Confirm that all connectors are secure.

Confirm that the Loading NIP Motor (JP2)-(JP3-1)(JP3-2)(MCN4) is working.

- Confirm that all wires are firmly connected.

- Replace the upper insertion unit.(No motor should be replaced.)

3. Change the main board.

4. Replace the upper insertion unit.

REGIUS /II Service Manual 3-5

3.4 Error Message Content & Countermeasures

Page 40

Chapter 3 Troubleshooting

Possible causes if solutions Error code

7004

Error Name/Description

Cassette L lock detection during initialization

When sensors are checked upon initialization:

• Size Detection Sensors 1

to 4 are in any status other than "no cassette detected."

• Cassette Sensor is OFF.

(There is no cassette.)

• Right Cassette Lock

Sensor is ON. (unlocked)

• Left Cassette Lock Sensor

is OFF. (locked)

provided in Operation Manual

do not resolve the issue (including reoccurrence)

• Sensor malfunction

• Deformation of detector

• Plate not removed

• Foreign object

• No solid connection

• Disconnection

• MAIN_BOARD

malfunction

(Please take the following steps to diagnose and the problem.)

1. Use the service tool to confirm that Size Detection Sensor 1 to 4 and Cassette Sensor are working. If any are not working, take the following steps and replace parts as required:

- Confirm that all connectors are secure, there is no deformation of

the detector, and that the spring is loaded.

Confirm that Size Detection Sensor 1(JP14)-(JP16-1)(JP16-2)(MCN7) is working.

Confirm that Size Detection Sensor 2(JP15)-(JP16-1)(JP16-2)(MCN7) is working.

Confirm that Size Detection Sensor 3 (JP23)-(JP30-1)(JP30-2)(MCN6) is working.

Confirm that Size Detection Sensor 4(JP17)-(JP30-1)(JP30-2)(MCN6) is working.

Confirm that Cassette Sensor (JP10)-(MCN7) is working.

Countermeasure

- Confirm that all wires are firmly connected.

- If Size Detection Sensor 1/2 is malfunctioning, replace the

sensor.

- If Size Detection Sensor 3/4 or Cassette Sensor is

malfunctioning, replace the upper insertion unit.(Sensors do not require replacing)

2. Use the service tool to confirm that Loading NIP Motor is working. If not, take the following steps and replace parts as required:

- Confirm that all connectors are secure.

Confirm that the Loading NIP Motor (JP2)-(JP3-1)(JP3-2)(MCN4) is working.

- Confirm that all wires are firmly connected.

- Replace the upper insertion unit.(No motor should be replaced.)

3. Change the main board.

4. Replace the upper insertion unit.

7005

Cassette R lock detection during initialization

When sensors are checked upon initialization:

• Size Detection Sensors 1

to 4 are in any status other than "no cassette detected."

• Cassette Sensor is OFF.

(There is no cassette.)

• Sensor malfunction

• Deformation of detector

• Plate not removed

• Foreign object

• No solid connection

• Disconnection

• MAIN_BOARD

malfunction

• Left Cassette Lock Sensor

3.4 Error Message Content & Countermeasures

is ON. (unlocked)

• Right Cassette Lock

Sensor is OFF. (locked)

- Confirm that all connectors are secure, there is no deformation of

the detector, and that the spring is loaded.

Confirm that Size Detection Sensor 1(JP14)-(JP16-1)(JP16-2)(MCN7) is working.

Confirm that Size Detection Sensor 2(JP15)-(JP16-1)(JP16-2)(MCN7) is working.

Confirm that Size Detection Sensor 3 (JP23)-(JP30-1)(JP30-2)(MCN6) is working.

Confirm that Size Detection Sensor 4(JP17)-(JP30-1)(JP30-2)(MCN6) is working.

Confirm that Right Cassette Lock Sensor (JP25)-(JP30-1) (JP30-2)-(MCN6) is working.

Confirm that Left Cassette Lock Sensor (JP21)-(JP30-1)(JP30-2)(MCN6) is working.

Confirm that Cassette Sensor (JP10)-(MCN7) is working.

- Confirm that all wires are firmly connected.

- If Size Detection Sensor 1/2 is malfunctioning, replace the

sensor.

- If Size Detection Sensor 3/4, Cassette Sensor or Right/Left

Cassette Lock Sensor is malfunctioning, replace the upper insertion unit.(Sensors do not require replacing)

2. Change the main board.

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HINT

Error code

7006

7007

7008

7009

Error Name/Description

Plate remnant detection during initialization

When the sensor searches for a plate during initialization:

• A plate is detected.

Tray HP Sensor error during initialization

When the tray is ejected from HP during initialization:

• When Tray Motor moves

the tray from HP:

- Tray HP Sensor is OFF.

(light interception)

Tray HP Ejection Sensor error during initialization

When the tray is ejected from HP during initialization:

• When Tray Motor ejected

the tray from HP:

- Tray HP Sensor is ON.

(transparent)

Loose sub-scan connector detection during initialization

During initialization:

• Sensor detected that a

sub-scan connecter is loose.

Possible causes if solutions

provided in Operation Manual

do not resolve the issue (including reoccurrence)

• Sensor malfunction

• Deformation of detector

• Detector not securely

attached

• Plate not removed

• Foreign object

• Sensor malfunction

• Deformation of detector

• Motor malfunction

• No solid connection

• Disconnection

• MAIN_BOARD

malfunction

• Sensor malfunction

• Deformation of detector

• Motor malfunction

• No solid connection

• Disconnection

• MAIN_BOARD

malfunction

• Old FPGA version.

• No solid connection

• Disconnection

• (Sensor malfunction)

• (MAIN_BOARD

malfunction)

Chapter 3 Troubleshooting

Countermeasure

(Please take the following steps to diagnose and the problem.)

This error code indicates that a plate has been detected.To correct this error, remove the detected plate.

If this error code continues to be displayed, V-SYNC Sensor or Plate Sensor may be malfunctioning.

1. Use the service tool to confirm that V-SYNC Sensor and Plate Sensor are working. If any are not working, take the following steps and replace parts as required:

- Confirm that all connectors are secure, there is no deformation of

detector, the spring is loaded, and the detector is securely attached.

Confirm that the V-SYNC Sensor (JP32)-(JP31-1)(JP31-2)(JP36-1)(JP36-2)-(MCN5) is working.

Confirm that the Plate Sensor (light receiving) (JP12)-(JP11-1) (JP11-2)-(MCN7) is working.

Confirm that the Plate Sensor (light emitting) (JP27)-(JP29-1) (JP29-2)-(JP30-1)(JP30-2)-(MCN6) is working.

- Confirm that all wires are firmly connected.

- Change the sensor.

1. Use the service tool to check if Tray Motor and Tray HP Sensor are working. If not, take the following steps for the malfunctioning motor or sensor and replace parts as required:

- Confirm that all connectors are secure and there is no

deformation of detector.

Confirm that Tray Motor (JP1)-(JP3-1)(JP3-2)-(MCN4) is working.

Confirm that Tray HP Sensor (JP24)-(JP30-1)(JP30-2)-(MCN6) is working.

- Confirm that all wires are firmly connected.

- Change the sensor.

- Replace the upper insertion unit.(No motor should be replaced.)

2. Change the main board.

1. Use the service tool to check if Tray Motor and Tray HP Sensor are working.

If not, take the following steps for the malfunctioning motor or sensor and replace parts as required:

- Confirm that all connectors are secure and there is no

deformation of detector.

Confirm that Tray Motor (JP1)-(JP3-1)(JP3-2)-(MCN4) is working.

Confirm that Tray HP Sensor (JP24)-(JP30-1)(JP30-2)-(MCN6) is working.

- Confirm that all wires are firmly connected.

- Change the sensor.

- Replace the upper insertion unit.(No motor should be replaced.)

2. Change the main board.

1. Check the version of the FPGA and update it when the version is older than V110R00001.

2. Check the wiring between main board and sub-scan unit.

- Confirm that all connectors are secure.

From (JP36-1)(JP36-2) to (MCN5)

- Confirm that all wires are firmly connected.

3. Change the main board.

3.4 Error Message Content & Countermeasures

This error code indicates that three connectors for sub-scan unit are loose.Please make sure that all connections are secure after replacing unit or taking other corrective actions.

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Chapter 3 Troubleshooting

Possible causes if solutions Error code

7010

Error Name/Description

Loading NIP ejection from HP error during initialization

When Loading NIP Motor ejects NIP from HP during initialization:

• Loading NIP HP Sensor

did not detect any change.

provided in Operation Manual

do not resolve the issue (including reoccurrence)

• Sensor malfunction

• Deformation of detector

• Motor malfunction

• No solid connection

• Disconnection

• MAIN_BOARD

malfunction

(Please take the following steps to diagnose and the problem.)

1. Use the service tool to confirm that Loading NIP Motor and Loading NIP HP Sensor are working. If not, take the following steps for the malfunctioning motor or sensor and replace parts as required:

- Confirm that all connectors are secure and there is no

deformation of detector.

Confirm that the Loading NIP Motor (JP2)-(JP3-1)(JP3-2)(MCN4) is working.

Confirm that Loading NIP HP Sensor (JP18)-(JP30-1)(JP30-2)(MCN6) is working.

Countermeasure

- Confirm that all wires are firmly connected.

- Change the sensor.

- Replace the upper insertion unit.(No motor should be replaced.)

2. Change the main board.

7011

Loading NIP HP ejection HP / lock release sensor error during initialization

When Loading NIP Motor ejects NIP from HP during initialization:

• Loading NIP HP Sensor

and Tray Lock Release Sensor did not detect any change.

• Sensor malfunction

• Deformation of detector

• Motor malfunction

• No solid connection

• Disconnection

• MAIN_BOARD

malfunction

1. Use the service tool to confirm that Loading NIP Motor and Loading NIP HP Sensor and Tray Lock Release Sensor are working.

If not, take the following steps for the malfunctioning motor or sensor and replace parts as required:

- Confirm that all connectors are secure and there is no

deformation of detector.

Confirm that the Loading NIP Motor (JP2)-(JP3-1)(JP3-2)(MCN4) is working.

Confirm that Loading NIP HP Sensor (JP18)-(JP30-1)(JP30-2)(MCN6) is working.

Confirm that Tray Lock Release Sensor (JP19)-(JP30-1)(JP30-2)(MCN6) is working.

- Confirm that all wires are firmly connected.

- Change the sensor.

- Replace the upper insertion unit.(No motor should be replaced.)

2. Change the main board.

7012

3.4 Error Message Content & Countermeasures

Loading NIP HP ejection HP / lock release / open/close sensor error during initialization

When Loading NIP Motor ejects NIP from HP during initialization:

• Loading NIP HP Sensor,

Tray Lock Release Sensor and Loading NIP Open/ Close Sensor did not detect any change.

• Sensor malfunction

• Deformation of detector

• Motor malfunction

• No solid connection

• Disconnection

• MAIN_BOARD

malfunction

1. Use the service tool to confirm that Loading NIP Motor and Loading NIP HP Sensor, Tray Lock Release Sensor and Loading NIP Open/ Close Sensor are working.

If not, take the following steps for the malfunctioning motor or sensor and replace parts as required:

- Confirm that all connectors are secure and there is no

deformation of detector.

Confirm that the Loading NIP Motor (JP2)-(JP3-1)(JP3-2)(MCN4) is working.

Confirm that Loading NIP HP Sensor (JP18)-(JP30-1)(JP30-2)(MCN6) is working.

Confirm that Tray Lock Release Sensor (JP19)-(JP30-1)(JP30-2)(MCN6) is working.

Confirm that Loading NIP Open/Close Sensor (JP20)-(JP30-1) (JP30-2)-(MCN6) is working.

- Confirm that all wires are firmly connected.

- Change the sensor.

- Replace the upper insertion unit.(No motor should be replaced.)

2. Change the main board.

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Page 43

Error code

7013

7014

7015

Error Name/Description

Loading NIP HP ejection lock release sensor error during initialization

When Loading NIP Motor ejects NIP from HP during initialization:

• Tray Lock Release Sensor

did not detect any change.

Loading NIP HP ejection lock release / open/close sensor error during initialization

When Loading NIP Motor ejects NIP from HP during initialization:

• Tray Lock Release Sensor

and Loading NIP Open/ Close Sensor did not detect any change.

Loading NIP HP ejection and Loading NIP Open/Close Sensor error during initialization

When Loading NIP Motor ejects NIP from HP during initialization:

• Loading NIP Open/Close

Sensor did not detect any change.

Possible causes if solutions

provided in Operation Manual

do not resolve the issue (including reoccurrence)

• Sensor malfunction

• Deformation of detector

• Motor malfunction

• No solid connection

• Disconnection

• MAIN_BOARD

malfunction

• Sensor malfunction

• Deformation of detector

• Motor malfunction

• No solid connection

• Disconnection

• MAIN_BOARD

malfunction

• Sensor malfunction

• Deformation of detector

• Motor malfunction

• No solid connection

• Disconnection

• MAIN_BOARD

malfunction

Chapter 3 Troubleshooting

Countermeasure

(Please take the following steps to diagnose and the problem.)

1. Use the service tool to confirm that Loading NIP Motor and Tray Lock Release Sensor are working. If not, take the following steps for the malfunctioning motor or sensor and replace parts as required:

- Confirm that all connectors are secure and there is no

deformation of detector.

Confirm that the Loading NIP Motor (JP2)-(JP3-1)(JP3-2)(MCN4) is working.

Confirm that Tray Lock Release Sensor (JP19)-(JP30-1)(JP30-2)(MCN6) is working.

- Confirm that all wires are firmly connected.

- Change the sensor.

- Replace the upper insertion unit.(No motor should be replaced.)

2. Change the main board.

1. Use the service tool to confirm that Loading NIP Motor and Tray Lock Release Sensor and Loading NIP Open/Close Sensor are working.

If not, take the following steps for the malfunctioning motor or sensor and replace parts as required:

- Confirm that all connectors are secure and there is no

deformation of detector.

Confirm that the Loading NIP Motor (JP2)-(JP3-1)(JP3-2)(MCN4) is working.

Confirm that Tray Lock Release Sensor (JP19)-(JP30-1)(JP30-2)(MCN6) is working.

Confirm that Loading NIP Open/Close Sensor (JP20)-(JP30-1) (JP30-2)-(MCN6) is working.

- Confirm that all wires are firmly connected.

- Change the sensor.

- Replace the upper insertion unit.(No motor should be replaced.)

2. Change the main board.

1. Use the service tool to confirm that Loading NIP Motor and Loading NIP Open/Close Sensor are working. If not, take the following steps for the malfunctioning motor or sensor and replace parts as required:

- Confirm that all connectors are secure and there is no

deformation of detector.

Confirm that the Loading NIP Motor (JP2)-(JP3-1)(JP3-2)(MCN4) is working.

Confirm that Loading NIP Open/Close Sensor (JP20)-(JP30-1) (JP30-2)-(MCN6) is working.

- Confirm that all wires are firmly connected.

- Change the sensor.

- Replace the upper insertion unit.(No motor should be replaced.)

2. Change the main board.

3.4 Error Message Content & Countermeasures

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Page 44

Chapter 3 Troubleshooting

Possible causes if solutions Error code

7016

Error Name/Description

Loading NIP HP ejection HP / open/close sensor error during initialization

When Loading NIP Motor ejects NIP from HP during initialization:

• Loading NIP HP Sensor

and Loading NIP Open/ Close Sensor did not detect any change.

provided in Operation Manual

do not resolve the issue (including reoccurrence)

• Sensor malfunction

• Deformation of detector

• Motor malfunction

• No solid connection

• Disconnection

• MAIN_BOARD

malfunction

(Please take the following steps to diagnose and the problem.)

1. Use the service tool to confirm that Loading NIP Motor and Loading NIP HP Sensor and Loading NIP Open/Close Sensor are working. If not, take the following steps for the malfunctioning motor or sensor and replace parts as required:

- Confirm that all connectors are secure and there is no

deformation of detector.

Confirm that the Loading NIP Motor (JP2)-(JP3-1)(JP3-2)(MCN4) is working.

Confirm that Loading NIP HP Sensor (JP18)-(JP30-1)(JP30-2)(MCN6) is working.

Confirm that Loading NIP Open/Close Sensor (JP20)-(JP30-1) (JP30-2)-(MCN6) is working.

Countermeasure

- Confirm that all wires are firmly connected.

- Change the sensor.

- Replace the upper insertion unit.(No motor should be replaced.)

2. Change the main board.

7017

Loading NIP HP Passing Loading NIP HP error during initialization

When scanning is re-erased:

• When Loading NIP Motor

has passed HP:

- Loading NIP HP Sensor

is OFF. (light interception)

• Sensor malfunction

• Deformation of detector

• Motor malfunction

• No solid connection

• Disconnection

• MAIN_BOARD

malfunction

1. Use the service tool to confirm that Loading NIP HP Sensor is working.

If not, take the following steps and replace parts as required:

- Confirm that all connectors are secure and there is no

deformation of detector.

Confirm that Loading NIP HP Sensor (JP18)-(JP30-1)(JP30-2)(MCN6) is working.

- Confirm that all wires are firmly connected.

- Change the sensor.

2. Change the main board.

7018

Sub-scan NIP HP ejection entrance NIP sensor error during initialization

When the tray is ejected from HP during initialization:

• When sub-scan NIP motor

completes HP ejection:

- Entrance NIP Sensor is

ON. (Entrance NIP is open.)

• Sensor malfunction

• Deformation of detector

• Motor malfunction

• No solid connection

• Disconnection

• MAIN_BOARD

malfunction

1. Use the service tool to confirm that Sub-scan NIP Motor and Entrance NIP Sensor are working.

If not, take the following steps for the malfunctioning motor or sensor and replace parts as required:

- Confirm that all connectors are secure, there is no deformation of

detector, and spring is loaded. (The spring for the driven roller at entrance may be loose.)

Confirm that Sub-scan NIP Motor (JP5)-(JP7-1)(JP7-2)-(MCN4) is working.

Confirm that Entrance NIP Sensor (JP33)-(JP31-1)(JP31-2)(JP36-1)(JP36-2)-(MCN5) is working.

- Confirm that all wires are firmly connected.

- Replace the motor/sensor.

2. Change the main board.

3.4 Error Message Content & Countermeasures

7019

Sub-scan NIP HP ejection exit NIP sensor error during initialization

When the tray is ejected from HP during initialization:

• When sub-scan NIP motor

completes HP ejection:

- Exit NIP Sensor is OFF.

(Exit NIP is closed.)

• Sensor malfunction

• Deformation of detector

• Motor malfunction

• No solid connection

• Disconnection

• MAIN_BOARD

malfunction

1. Use the service tool to confirm that Sub-scan NIP Motor and Exit NIP Sensor are working.

If not, take the following steps for the malfunctioning motor or sensor and replace parts as required:

- Confirm that all connectors are secure and there is no

deformation of detector.

Confirm that Sub-scan NIP Motor (JP5)-(JP7-1)(JP7-2)-(MCN4) is working.

Confirm that Exit NIP Sensor (JP34)-(JP36-1)(JP36-2)-(MCN5) is working.

- Confirm that all wires are firmly connected.

- Replace the motor/sensor.

2. Change the main board.

7020

Inerasable cassette detection

After the sensor detects incomplete insertion of a cassette during initialization:

- This error code indicates that a cassette is inserted during initialization.To correct this error, remove the cassette.

• Cassette is locked inside

when it is being removed.

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Page 45

Error code

7021

7022

7023

Error Name/Description

Tray HP Ejection Sensor malfunction during initialization

When the tray is ejected from HP during initialization:

• When Tray Motor ejects a

tray from HP:

- Tray HP Sensor did not

detect any change.

Loading NIP Sensor error when cassette lock release

When cassette is being unlocked:

• Loading NIP HP Sensor is

ON (transparent) or Tray Lock Release Sensor is OFF (light interception).

Main unit/erase identification error during initialization

During initialization

• The erase identification

detected it as the eraser unit for , although the main unit identification is II.

Chapter 3 Troubleshooting

Possible causes if solutions

provided in Operation Manual

do not resolve the issue (including reoccurrence)

• Sensor malfunction

• Deformation of detector

• Motor malfunction

• No solid connection

• Disconnection

• MAIN_BOARD

malfunction

(Please take the following steps to diagnose and the problem.)

1. Use the service tool to check if Tray Motor and Tray HP Sensor are working. If not, take the following steps for the malfunctioning motor or sensor and replace parts as required:

- Confirm that all connectors are secure and there is no

deformation of detector.

Confirm that Tray Motor (JP1)-(JP3-1)(JP3-2)-(MCN4) is working.

Confirm that Tray HP Sensor (JP24)-(JP30-1)(JP30-2)-(MCN6) is working.

Countermeasure

- Confirm that all wires are firmly connected.

- Change the sensor.

- Replace the upper insertion unit.(No motor should be replaced.)

2. Change the main board.

No cassette A cassette must be inserted in order to execute a feeding

command during a unit test.

• The eraser unit for  is

installed.

• Eraser unit malfunction

(LED2_BOARD or LED_DRIVE2_BOARD malfunction)

• Disconnection

(disconnection of a bundle wire, etc.)

• MAIN_BOARD

malfunction

1. Check the eraser unit. If the eraser unit for  (LED_BOARD, LED_DRIVE_BOARD) is installed, replace it with the eraser unit for II (LED2_BOARD,

LED_DRIVE2_BOARD).

2. Change the eraser unit.

3. Confirm that all wires are firmly connected, and replace wires as required: Confirm that LED_DRIVE2_BOARD(CN1, CN2, CN3, CN4) (LCN2)-(JP35-1)(JP35-2)-(JP36-1)(JP36-2)-(MCN5)

(LCN3)-(JP37)(JJ37)-(MCN2) is working.

4. Change the main board.

REGIUS /II Service Manual 3-11

3.4 Error Message Content & Countermeasures

Page 46

Chapter 3 Troubleshooting

3.4.2 71xx: Sensor Errors

For sensor errors, please take the following steps:

1. Check the sensor-side connector.

2. Check the relay connectors between main device and other devices.

3. Confirm that motor is working.

4. Check interaction between motor and detector.

 in the SC (Service Call) error column indicates that error cannot be corrected by opening/closing the door or turning power on/off.In order to clear error, use the service tool.Please refer to Section "3.2 Recovery Operation", " Dealing with a Service Call Error (Page 3-2)".

Possible causes if solutions Error code

7100

Error Name/Description

Tray HP Sensor error during cassette insertion

When a cassette is being inserted:

• Tray HP Sensor is ON.

(transparent)

provided in Operation Manual

do not resolve the issue (including reoccurrence)

• Sensor malfunction

• Deformation of detector

• No solid connection

• Disconnection

• MAIN_BOARD

malfunction

(Please take the following steps to diagnose and the

1. Use the service tool to confirm that Tray HP Sensor is working.

If not, take the following steps and replace parts as required:

- Confirm that all connectors are secure and there is no

deformation of detector.

Confirm that Tray HP Sensor (JP24)-(JP30-1)(JP30-2)(MCN6) is working.

- Confirm that all wires are firmly connected.

- Change the sensor.

7101

Tray Sensor error during cassette insertion

When a cassette is being inserted:

• Tray Sensor is OFF. (tray

ejection)

• Sensor malfunction

• Deformation of detector

• No solid connection

• Disconnection

• MAIN_BOARD

malfunction

2. Change the main board.

1. Use the service tool to confim that the Tray Sensor is detecting the tray.

If not, take the following steps and replace parts as required:

- Confirm that all connectors are secure, there is no

deformation of the detector, and that the spring is loaded.

Confirm that the Tray Sensor (JP26)-(JP28-1)(JP28-2)(JP30-1)(JP30-2)-(MCN6) is working.

- Confirm that all wires are firmly connected.

- Replace the upper insertion unit.(Sensors do not require

replacing)

2. Change the main board.

7102

Loading NIP HP sensor error during cassette insertion

When a cassette is being inserted:

• Loading NIP HP Sensor is

ON. (transparent)

• Sensor malfunction

• Deformation of detector

• No solid connection

• Disconnection

• MAIN_BOARD

malfunction

1. Use the service tool to confirm that Loading NIP HP Sensor is working. If not, take the following steps and replace parts as required:

- Confirm that all connectors are secure, there is no

deformation of the detector, and that the spring is loaded.

Confirm that Loading NIP HP Sensor (JP18)-(JP30-

1)(JP30-2)-(MCN6) is working.

- Confirm that all wires are firmly connected.

- Change the sensor.

2. Change the main board.

3.4 Error Message Content & Countermeasures

7103

Lock release sensor error during cassette insertion

When a cassette is being inserted:

• Tray Lock Release Sensor

is OFF. (light interception)

• Sensor malfunction

• Deformation of detector

• Motor malfunction

• No solid connection

• Disconnection

• MAIN_BOARD

malfunction

- Confirm that all connectors are secure and there is no

deformation of detector.

Confirm that the Loading NIP Motor (JP2)-(JP3-1)(JP3-2)(MCN4) is working.

Confirm that Tray Lock Release Sensor (JP19)-(JP30-

1)(JP30-2)-(MCN6) is working.

- Confirm that all wires are firmly connected.

- Change the sensor.

- Replace the upper insertion unit.(No motor should be

replaced.)

2. Change the main board.

Countermeasure

problem.)

Error

3-12 REGIUS /II Service Manual

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Chapter 3 Troubleshooting

Error code

7104

7105

7106

7107

Error Name/Description

Loading NIP open/close sensor error during cassette insertion

When a cassette is being inserted:

• Loading NIP Open/Close

Sensor is OFF. (light interception)

Plate detection sensor error during cassette insertion

When a cassette is being inserted:

• Plate Sensor is OFF.

(There is a plate.)

V-SYNC sensor error during cassette insertion

When a cassette is being inserted:

• V-SYNC Sensor is ON.

(There is a plate.)

Loading NIP Sensor error during scanning tray lock release

When Loading NIP Motor completes unlocking the tray for scanning:

• Three loading NIP sensors

are malfunctioning.

Possible causes if solutions

provided in Operation Manual

do not resolve the issue (including reoccurrence)

• Sensor malfunction

• Deformation of detector

• Motor malfunction

• No solid connection

• Disconnection

• MAIN_BOARD

malfunction

• Sensor malfunction

• No solid connection

• Disconnection

• MAIN_BOARD

malfunction

• Sensor malfunction

• Deformation of detector

• Detector not securely

attached

• No solid connection

• Disconnection

• MAIN_BOARD

malfunction

• Sensor malfunction

• Deformation of detector

• Motor malfunction

• No solid connection

• Disconnection

• MAIN_BOARD

malfunction

Countermeasure

(Please take the following steps to diagnose and the

problem.)

- Confirm that all connectors are secure and there is no

deformation of detector.

Confirm that the Loading NIP Motor (JP2)-(JP3-1)(JP3-2)(MCN4) is working.

Confirm that Loading NIP Open/Close Sensor (JP20)(JP30-1)(JP30-2)-(MCN6) is working.

- Confirm that all wires are firmly connected.

- Change the sensor.

- Replace the upper insertion unit.(No motor should be

replaced.)

2. Change the main board.

1. Use the service tool to confirm that the Plate Sensor detects a plate. If not, take the following steps and replace parts as required:

- Confirm that all connectors are secure.

Confirm that the Plate Sensor (light receiving) (JP12)(JP11-1)(JP11-2)-(MCN7) is working.

Confirm that the Plate Sensor (light emitting) (JP27)(JP29-1)(JP29-2)-(JP30-1)(JP30-2)-(MCN6) is working.

- Confirm that all wires are firmly connected.

- Change the sensor.

2. Change the main board.

1. Use the service tool to confirm that the V-SYNC Sensor is working.

If not, take the following steps and replace parts as required:

- Confirm that all connectors are secure, there is no

deformation of detector, the spring is loaded, and the detector is securely attached.

Confirm that the V-SYNC Sensor (JP32)-(JP31-1) (JP31-2)-(JP36-1)(JP36-2)-(MCN5) is working.

- Confirm that all wires are firmly connected.

- Change the sensor.

2. Change the main board.

1. Use the service tool to confirm that Loading NIP Motor and Loading NIP HP Sensor, Tray Lock Release Sensor and Loading NIP Open/Close Sensor are working. If not, take the following steps for the malfunctioning motor or sensor and replace parts as required:

- Confirm that all connectors are secure and there is no

deformation of detector.

Confirm that the Loading NIP Motor (JP2)-(JP3-1) (JP3-2)-(MCN4) is working.

Confirm that Loading NIP HP Sensor (JP18)-(JP30-

1)(JP30-2)-(MCN6) is working.

Confirm that Tray Lock Release Sensor (JP19)-(JP30-

1)(JP30-2)-(MCN6) is working.

Confirm that Loading NIP Open/Close Sensor (JP20)(JP30-1)(JP30-2)-(MCN6) is working.

- Confirm that all wires are firmly connected.

- Change the sensor.

- Replace the upper insertion unit.(No motor should be

replaced.)

2. Change the main board.

Error

3.4 Error Message Content & Countermeasures

REGIUS /II Service Manual 3-13

Page 48

Chapter 3 Troubleshooting

Error code

7108

Error Name/Description

Tray detection sensor error during read/lowering of NIP

When Loading NIP Motor completes lowering the loading NIP for scanning:

• Tray Sensor is ON. (no tray

ejection)

Possible causes if solutions

provided in Operation Manual

do not resolve the issue (including reoccurrence)

• Sensor malfunction

• Deformation of detector

• Motor malfunction

• No solid connection

• Disconnection

• MAIN_BOARD

malfunction

(Please take the following steps to diagnose and the

1. Use the service tool to confirm that Loading NIP Motor and Tray Sensor are working. If not, take the following steps for the malfunctioning motor or sensor and replace parts as required:

- Confirm that all connectors are secure and there is no

deformation of detector.

Confirm that the Loading NIP Motor (JP2)-(JP3-1) (JP3-2)-(MCN4) is working.

Confirm that the Tray Sensor (JP26)-(JP28-1)(JP28-2)(JP30-1)(JP30-2)-(MCN6) is working.

Countermeasure

problem.)

Error

- Confirm that all wires are firmly connected.

- Replace the upper insertion unit.(No motor/sensor should

be replaced.)

2. Change the main board.

7109

Tray HP Sensor error during scanning tray ejection

When Tray Motor ejects the tray for scanning:

• Tray HP Sensor is OFF.

(light interception)

• Sensor malfunction

• Deformation of detector

• Motor malfunction

• No solid connection

• Disconnection

• MAIN_BOARD

malfunction

1. Use the service tool to check if Tray Motor and Tray HP Sensor are working. If not, take the following steps for the malfunctioning motor or sensor and replace parts as required:

- Confirm that all connectors are secure and there is no

deformation of detector.

Confirm that Tray Motor (JP1)-(JP3-1)(JP3-2)-(MCN4) is working.

Confirm that Tray HP Sensor (JP24)-(JP30-1)(JP30-2)(MCN6) is working.

- Confirm that all wires are firmly connected.

- Change the sensor.

- Replace the upper insertion unit.(No motor should be

replaced.)

2. Change the main board.

7110

Plate Sensor error during scanning tray ejection

When Tray Motor ejects the tray for scanning:

• Plate Sensor is ON. (There

is no plate.)

• No plate in the cassette

• Sensor malfunction

• Motor malfunction

• No solid connection

• Disconnection

• MAIN_BOARD

malfunction

1. Use the service tool to check if Tray Motor and Plate Sensor are working.

If not, take the following steps for the malfunctioning motor or sensor and replace parts as required:

- Confirm that all connectors are secure.

Confirm that Tray Motor (JP1)-(JP3-1)(JP3-2)-(MCN4) is working.

Confirm that the Plate Sensor (light receiving) (JP12)(JP11-1)(JP11-2)-(MCN7) is working.

Confirm that the Plate Sensor (light emitting) (JP27)(JP29-1)(JP29-2)-(JP30-1)(JP30-2)-(MCN6) is working.

- Confirm that all wires are firmly connected.

3.4 Error Message Content & Countermeasures

- Change the sensor.

- Replace the upper insertion unit.(No motor should be

replaced.)

2. Change the main board.

7111

Tray Sensor error during scanning tray ejection

When Tray Motor ejects the tray for scanning:

• Tray Sensor is ON. (no tray

ejection)

• Cassette jam

• Sensor malfunction

• Deformation of detector

• Motor malfunction

• No solid connection

• Disconnection

• MAIN_BOARD

malfunction

1. Use the service tool to check if Tray Motor and Tray Sensor are working.

If not, take the following steps for the malfunctioning motor or sensor and replace parts as required:

- Confirm that all connectors are secure and there is no

deformation of detector.

Confirm that Tray Motor (JP1)-(JP3-1)(JP3-2)-(MCN4) is working.

Confirm that the Tray Sensor (JP26)-(JP28-1)(JP28-2)(JP30-1)(JP30-2)-(MCN6) is working.

- Confirm that all wires are firmly connected.

- Replace the upper insertion unit.(No motor/sensor should

be replaced.)

2. Change the main board.

3-14 REGIUS /II Service Manual

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Chapter 3 Troubleshooting

Error code

7112

7113

7114

Error Name/Description

Loading NIP sensor error during read/lowering of NIP

When Loading NIP Motor completes lowering the loading NIP for scanning:

• Three loading NIP sensors

are malfunctioning.

Loading NIP Sensor error during raising scanning tray

When Loading NIP Motor completes raising the tray for scanning:

• Three loading NIP sensors

are malfunctioning.

Tray Sensor error during scanning/loading/feeding

When Loading/Feeding Motor completes feed a plate for scanning:

• Tray Sensor is ON. (no tray

ejection)

Possible causes if solutions

provided in Operation Manual

do not resolve the issue (including reoccurrence)

• Sensor malfunction

• Deformation of detector

• Motor malfunction

• No solid connection

• Disconnection

• MAIN_BOARD

malfunction

• Sensor malfunction

• Deformation of detector

• Motor malfunction

• No solid connection

• Disconnection

• MAIN_BOARD

malfunction

• Sensor malfunction

• Deformation of detector

• Motor malfunction

• No solid connection

• Disconnection

• MAIN_BOARD

malfunction

Countermeasure

(Please take the following steps to diagnose and the

problem.)

1. Use the service tool to confirm that Loading NIP Motor and Loading NIP HP Sensor, Tray Lock Release Sensor,and Loading NIP Open/Close Sensor are working. If not, take the following steps for the malfunctioning motor or sensor and replace parts as required:

- Confirm that all connectors are secure and there is no

deformation of detector.

Confirm that the Loading NIP Motor (JP2)-(JP3-1) (JP3-2)-(MCN4) is working.

Confirm that Loading NIP HP Sensor (JP18)-(JP30-

1)(JP30-2)-(MCN6) is working.

Confirm that Tray Lock Release Sensor (JP19)-(JP30-

1)(JP30-2)-(MCN6) is working.

Confirm that Loading NIP Open/Close Sensor (JP20)(JP30-1)(JP30-2)-(MCN6) is working.

- Confirm that all wires are firmly connected.

- Change the sensor.

- Replace the upper insertion unit.(No motor should be

replaced.)

2. Change the main board.

1. Use the service tool to confirm that Loading NIP Motor and Loading NIP HP Sensor, Tray Lock Release Sensor and Loading NIP Open/Close Sensor are working.

If not, take the following steps for the malfunctioning motor or sensor and replace parts as required:

- Confirm that all connectors are secure and there is no

deformation of detector.

Confirm that the Loading NIP Motor (JP2)-(JP3-1) (JP3-2)-(MCN4) is working.

Confirm that Loading NIP HP Sensor (JP18)-(JP30-

1)(JP30-2)-(MCN6) is working.

Confirm that Tray Lock Release Sensor (JP19)-(JP30-

1)(JP30-2)-(MCN6) is working.

Confirm that Loading NIP Open/Close Sensor (JP20)(JP30-1)(JP30-2)-(MCN6) is working.

- Confirm that all wires are firmly connected.

- Change the sensor.

- Replace the upper insertion unit.(No motor should be

replaced.)

2. Change the main board.

1. Use the service tool to check if Loading/Feeding Motor and Tray Sensor are working.

If not, take the following steps for the malfunctioning motor or sensor and replace parts as required:

- Confirm that all connectors are secure and there is no

deformation of detector.

Confirm that Loading/Feeding Motor (JP4)-(MCN4) is working.

Confirm that the Tray Sensor (JP26)-(JP28-1)(JP28-2)(JP30-1)(JP30-2)-(MCN6) is working.

- Confirm that all wires are firmly connected.

- Replace the motor/sensor.

2. Change the main board.

Error

3.4 Error Message Content & Countermeasures

REGIUS /II Service Manual 3-15

Page 50

Chapter 3 Troubleshooting

Possible causes if solutions Error code

7115

Error Name/Description

Entrance NIP sensor error during read/sub-scan/NIP HP removal

When Sub-scan NIP Motor completes HP ejection for scanning:

• Entrance NIP Sensor is

ON (entrance NIP is open) or OFF (entrance NIP is closed). This OFF state will soon be turned to ON (entrance NIP is open).

7116

Exit NIP sensor error during read/sub-scan/NIP HP removal

When Sub-scan NIP Motor completes HP ejection for scanning:

• Exit NIP Sensor is OFF.

(Exit NIP is closed.)

provided in Operation Manual

do not resolve the issue (including reoccurrence)

• Sensor malfunction

• Deformation of detector

• Motor malfunction

• No solid connection

• Disconnection

• MAIN_BOARD

malfunction

• Sensor malfunction

• Deformation of detector

• Motor malfunction

• No solid connection

• Disconnection

• MAIN_BOARD

malfunction

(Please take the following steps to diagnose and the

1. Use the service tool to confirm that Sub-scan NIP Motor and Entrance NIP Sensor are working. If not, take the following steps for the malfunctioning motor or sensor and replace parts as required:

- Confirm that all connectors are secure and there is no

deformation of detector.

Confirm that Sub-scan NIP Motor (JP5)-(JP7-1) (JP7-2)-(MCN4) is working.

Confirm that Entrance NIP Sensor (JP33)-(JP31-1) (JP31-2)-(JP36-1)(JP36-2)-(MCN5) is working.

- Confirm that all wires are firmly connected.

- Replace the motor/sensor.

2. Change the main board.

3. Replace sub-scan drive Assy.

1. Use the service tool to confirm that Sub-scan NIP Motor and Exit NIP Sensor are working. If not, take the following steps for the malfunctioning motor or sensor and replace parts as required:

- Confirm that all connectors are secure and there is no

deformation of detector.

Confirm that Sub-scan NIP Motor (JP5)-(JP7-1) (JP7-2)-(MCN4) is working.

Confirm that Exit NIP Sensor (JP34)-(JP36-1)(JP36-2)(MCN5) is working.

Countermeasure

problem.)

Error

- Confirm that all wires are firmly connected.

- Replace the motor/sensor.

2. Change the main board.

3.4 Error Message Content & Countermeasures

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Chapter 3 Troubleshooting

Error code

7117

7118

Error Name/Description

Plate detection sensor error during read/sub-scan/send

When Sub-scan Feeding Motor completes feed a plate for scanning:

• V-SYNC Sensor is OFF.

(There is no plate.)

• Plate Sensor is OFF.

(There is a plate.)

V-SYNC sensor error during scanning/loading/feeding

When Loading/Feeding Motor completes feed a plate for scanning:

• V-SYNC Sensor is OFF.

(There is no plate.) This OFF state will soon change to ON (with a

plate).(remains OFF)

Possible causes if solutions

provided in Operation Manual

do not resolve the issue (including reoccurrence)

• Plate jam

• Sensor malfunction

• Deformation of detector

• Detector not securely

attached

• Motor malfunction

• No solid connection

• Disconnection

• Upper Door not installed

properly

• MAIN_BOARD

malfunction

• Plate jam

• Sensor malfunction

• Deformation of detector

• Detector not securely

attached

• Motor malfunction

• No solid connection

• Disconnection

• MAIN_BOARD

malfunction

Countermeasure

(Please take the following steps to diagnose and the

problem.)

1. Use the service tool to check if Loading/Feeding Motor and Magnetic Clutch are working. Check the motor to see if it operates normally in both directions. If the motor runs fine, check belt tension.

If the motor does not run normally, take the following steps and replace parts as required:

- Confirm that all connectors are secure.

Confirm that Loading/Feeding Motor (JP4)-(MCN4) is working.

Confirm that Magnetic Clutch (JP9)-(MCN4) is working.

- Confirm that all wires are firmly connected.

- Replace motor/magnetic clutch.

2. Use the service tool to confirm that Sub-scan NIP Motor and Check the motor to see if it operates normally in both

directions. If the motor runs fine, check belt tension. If the motor does not run normally, take the following steps

and replace parts as required:

- Confirm that all connectors are secure.

Confirm that Sub-scan NIP Motor (JP5)(JP7-1)(JP7-2)(MCN4) is working.

- Confirm that all wires are firmly connected.

- Replace motor.

3. Reinstall upper door.(Feeding guide may be out of alignment.)

4. Use the service tool to check if Sub-scan Feeding Motor and V-SYNC Sensor and Plate Sensor are working. If not, take the following steps for the malfunctioning motor or sensor and replace parts as required:

- Confirm that all connectors are secure, there is no

deformation of detector, the spring is loaded, and the detector is securely attached.

Confirm that Sub-scan Feeding Motor (JP6)(JP7-1)(JP7-2)-(MCN4) is working.

Confirm that the V-SYNC Sensor (JP32)-(JP31-1) (JP31-2)-(JP36-1)(JP36-2)-(MCN5) is working.

Confirm that the Plate Sensor (light receiving) (JP12)(JP11-1)(JP11-2)-(MCN7) is working.

Confirm that the Plate Sensor (light emitting) (JP27)(JP29-1)(JP29-2)-(JP30-1)(JP30-2)-(MCN6) is working.

- Confirm that all wires are firmly connected.

- Replace the motor/sensor.

5. Change the main board.

1. Use the service tool to check if Loading/Feeding Motor and V-SYNC Sensor are working. If not, take the following steps for the malfunctioning motor or sensor and replace parts as required:

- Confirm that all connectors are secure, there is no

deformation of detector, the spring is loaded, and the detector is securely attached.

Confirm that Loading/Feeding Motor (JP4)-(MCN4) is working.

Confirm that the V-SYNC Sensor (JP32)-(JP31-1) (JP31-2)-(JP36-1)(JP36-2)-(MCN5) is working.

- Confirm that all wires are firmly connected.

- Replace the motor/sensor.

2. Change the main board.

Error

3.4 Error Message Content & Countermeasures



REGIUS /II Service Manual 3-17

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Chapter 3 Troubleshooting

Error code

7119

Error Name/Description

Entrance NIP sensor error during read/closing of exit NIP

When Sub-scan NIP Motor completes closing exit NIP for scanning:

• Entrance NIP Sensor is

ON. (Entrance NIP is open.)

Possible causes if solutions

provided in Operation Manual

do not resolve the issue (including reoccurrence)

• Sensor malfunction

• Deformation of detector

• Motor malfunction

• No solid connection

• Disconnection

• MAIN_BOARD

malfunction

(Please take the following steps to diagnose and the

1. Use the service tool to confirm that Sub-scan NIP Motor and Entrance NIP Sensor are working. If not, take the following steps for the malfunctioning motor or sensor and replace parts as required:

- Confirm that all connectors are secure, there is no

deformation of detector, and spring is loaded. (The spring for the driven roller at entrance may be loose.)

Confirm that Sub-scan NIP Motor (JP5)-(JP7-1) (JP7-2)-(MCN4) is working.

Confirm that Entrance NIP Sensor (JP33)-(JP31-1) (JP31-2)-(JP36-1)(JP36-2)-(MCN5) is working.

Countermeasure

problem.)

Error

- Confirm that all wires are firmly connected.

- Replace the motor/sensor.

2. Change the main board.

7120

Exit NIP sensor error during read/closing of exit NIP

When Sub-scan NIP Motor completes closing exit NIP for scanning:

• Exit NIP Sensor is ON.

(Exit NIP is open.)

• Sensor malfunction

• Deformation of detector

• Motor malfunction

• No solid connection

• Disconnection

• MAIN_BOARD

malfunction

1. Use the service tool to confirm that Sub-scan NIP Motor and Exit NIP Sensor are working. If not, take the following steps for the malfunctioning motor or sensor and replace parts as required:

- Confirm that all connectors are secure, there is no

deformation of detector, and spring is loaded. (The spring for the driven roller at exit may be loose.)

Confirm that Sub-scan NIP Motor (JP5)-(JP7-1) (JP7-2)-(MCN4) is working.

Confirm that Exit NIP Sensor (JP34)-(JP36-1)(JP36-2)(MCN5) is working.

- Confirm that all wires are firmly connected.

- Replace the motor/sensor.

2. Change the main board.

7121

Entrance NIP sensor error during read/opening of entrance NIP

When Sub-scan NIP Motor completes opening entrance NIP for scanning:

• Entrance NIP Sensor is

OFF. (Entrance NIP is closed.)

• Sensor malfunction

• Deformation of detector

• Motor malfunction

• No solid connection

• Disconnection

• MAIN_BOARD

malfunction

1. Use the service tool to confirm that Sub-scan NIP Motor and Entrance NIP Sensor are working.

If not, take the following steps for the malfunctioning motor or sensor and replace parts as required:

- Confirm that all connectors are secure and there is no

deformation of detector.

Confirm that Sub-scan NIP Motor (JP5)-(JP7-1) (JP7-2)-(MCN4) is working.

Confirm that Entrance NIP Sensor (JP33)-(JP31-1) (JP31-2)-(JP36-1)(JP36-2)-(MCN5) is working.

- Confirm that all wires are firmly connected.

- Replace the motor/sensor.

2. Change the main board.

3.4 Error Message Content & Countermeasures

7122

Exit NIP sensor error during read/opening of entrance NIP

When Sub-scan NIP Motor completes opening entrance NIP for scanning:

• Exit NIP Sensor is ON.

(Exit NIP is open.)

• Sensor malfunction

• Deformation of detector

• Motor malfunction

• No solid connection

• Disconnection

• MAIN_BOARD

malfunction

1. Use the service tool to confirm that Sub-scan NIP Motor and Exit NIP Sensor are working. If not, take the following steps for the malfunctioning motor or sensor and replace parts as required:

- Confirm that all connectors are secure, there is no

deformation of detector, and spring is loaded. (The spring for the driven roller at exit may be loose.)

Confirm that Sub-scan NIP Motor (JP5)-(JP7-1) (JP7-2)-(MCN4) is working.

Confirm that Exit NIP Sensor (JP34)-(JP36-1)(JP36-2)(MCN5) is working.

- Confirm that all wires are firmly connected.

- Replace the motor/sensor.

2. Change the main board.

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Chapter 3 Troubleshooting

Error code

7123

7124

7125

7126

Error Name/Description

Entrance NIP sensor error during read/closing of entrance NIP

When Sub-scan NIP Motor completes closing entrance NIP for scanning:

• Entrance NIP Sensor is

ON. (Entrance NIP is open.)

Exit NIP sensor error during read/closing of entrance NIP

When Sub-scan NIP Motor completes closing entrance NIP for scanning:

• Exit NIP Sensor is ON.

(Exit NIP is open.)

V-SYNC Sensor error as subscan returns

When Sub-scan Feeding Motor completes return plate for scanning:

• V-SYNC Sensor does not

come on (with a plate) when Sub-scan Feeding Motor is returning the plate, or the sensor remains ON after the operation is complete.

Tray Sensor error 1 during read/sub-scan/send

When Sub-scan Feeding Motor completes feed a plate for scanning:

• V-SYNC Sensor is ON.

(There is a plate.) and Tray Sensor is ON. (no tray ejection)

Possible causes if solutions

provided in Operation Manual

do not resolve the issue (including reoccurrence)

• Sensor malfunction

• Deformation of detector

• Motor malfunction

• No solid connection

• Disconnection

• MAIN_BOARD

malfunction

• Sensor malfunction

• Deformation of detector

• Motor malfunction

• No solid connection

• Disconnection

• MAIN_BOARD

malfunction

• Plate jam

• Sensor malfunction

• Deformation of detector

• Detector not securely

attached

• Motor malfunction

• No solid connection

• Disconnection

• MAIN_BOARD

malfunction

• Slipping of the slowdown

pulley and drive belt.

• Sensor malfunction

• Deformation of detector

• Detector not securely

attached

• Motor malfunction

• No solid connection

• Disconnection

• MAIN_BOARD

malfunction

Countermeasure

(Please take the following steps to diagnose and the

problem.)

1. Use the service tool to confirm that Sub-scan NIP Motor and Entrance NIP Sensor are working. If not, take the following steps for the malfunctioning motor or sensor and replace parts as required:

- Confirm that all connectors are secure, there is no

deformation of detector, and spring is loaded. (The spring for the driven roller at entrance may be loose.)

Confirm that Sub-scan NIP Motor (JP5)-(JP7-1) (JP7-2)-(MCN4) is working.

Confirm that Entrance NIP Sensor (JP33)-(JP31-1) (JP31-2)-(JP36-1)(JP36-2)-(MCN5) is working.

- Confirm that all wires are firmly connected.

- Replace the motor/sensor.

2. Change the main board.

1. Use the service tool to confirm that Sub-scan NIP Motor and Exit NIP Sensor are working. If not, take the following steps for the malfunctioning motor or sensor and replace parts as required:

- Confirm that all connectors are secure, there is no

deformation of detector, and spring is loaded. (The spring for the driven roller at exit may be loose.)

Confirm that Sub-scan NIP Motor (JP5)-(JP7-1) (JP7-2)-(MCN4) is working.

Confirm that Exit NIP Sensor (JP34)-(JP36-1)(JP36-2)(MCN5) is working.

- Confirm that all wires are firmly connected.

- Replace the motor/sensor.

2. Change the main board.

1. Use the service tool to check if Sub-scan Feeding Motor and V-SYNC Sensor are working.

If not, take the following steps for the malfunctioning motor or sensor and replace parts as required:

- Confirm that all connectors are secure, there is no

deformation of detector, the spring is loaded, and the detector is securely attached.

Confirm that Sub-scan Feeding Motor (JP6)(JP7-1)(JP7-2)-(MCN4) is working.

Confirm that the V-SYNC Sensor (JP32)-(JP31-1) (JP31-2)-(JP36-1)(JP36-2)-(MCN5) is working.

- Confirm that all wires are firmly connected.

- Replace the motor/sensor.

2. Change the main board.

3. Treat the slowdown pulley surface.

1. Use the service tool to check if Sub-scan Feeding Motor, V-SYNC Sensor and Tray Sensor are working. If not, take the following steps for the malfunctioning motor or sensor and replace parts as required:

- Confirm that all connectors are secure, there is no

deformation of detector, the spring is loaded, and the detector is securely attached.

Confirm that Sub-scan Feeding Motor (JP6)(JP7-1)(JP7-2)-(MCN4) is working.

Confirm that the V-SYNC Sensor (JP32)-(JP31-1) (JP31-2)-(JP36-1)(JP36-2)-(MCN5) is working.

Confirm that the Tray Sensor (JP26)-(JP28-1)(JP28-2)(JP30-1)(JP30-2)-(MCN6) is working.

- Confirm that all wires are firmly connected.

- Replace the motor/sensor.

2. Change the main board.

Error



3.4 Error Message Content & Countermeasures

REGIUS /II Service Manual 3-19

Page 54

Chapter 3 Troubleshooting

Error code

7127

Error Name/Description

Tray Sensor error when scanning NIP tray is being lowered

When Loading NIP Motor completes opening roller NIP and tray is lowered for scanning:

• Tray Sensor is ON. (no tray

ejection)

Possible causes if solutions

provided in Operation Manual

do not resolve the issue (including reoccurrence)

• Plate jam

• Sensor malfunction

• Deformation of detector

• Motor malfunction

• No solid connection

• Disconnection

• MAIN_BOARD

malfunction

(Please take the following steps to diagnose and the

1. Use the service tool to confirm that Loading NIP Motor and Tray Sensor are working. If not, take the following steps for the malfunctioning motor or sensor and replace parts as required:

- Confirm that all connectors are secure and there is no

deformation of detector.

Confirm that the Loading NIP Motor (JP2)-(JP3-1) (JP3-2)-(MCN4) is working.

Confirm that the Tray Sensor (JP26)-(JP28-1)(JP28-2)(JP30-1)(JP30-2)-(MCN6) is working.

Countermeasure

problem.)

Error

- Confirm that all wires are firmly connected.

- Change the sensor.

- Replace the upper insertion unit.(No motor should be

replaced.)

2. Change the main board.　

7128

Loading NIP Sensor error when scanning NIP tray is lowered

When Loading NIP Motor completes opening roller NIP and tray is lowered for scanning:

• Three loading NIP sensors

are malfunctioning.

• Sensor malfunction

• Deformation of detector

• Motor malfunction

• No solid connection

• Disconnection

• MAIN_BOARD

malfunction

1. Use the service tool to confirm that Loading NIP Motor and Loading NIP HP Sensor, Tray Lock Release Sensor, and Loading NIP Open/Close Sensor are working. If not, take the following steps for the malfunctioning motor or sensor and replace parts as required:

- Confirm that all connectors are secure and there is no

deformation of detector.

Confirm that the Loading NIP Motor (JP2)-(JP3-1) (JP3-2)-(MCN4) is working.

Confirm that Loading NIP HP Sensor (JP18)-(JP30-

1)(JP30-2)-(MCN6) is working.

Confirm that Tray Lock Release Sensor (JP19)-(JP30-

1)(JP30-2)-(MCN6) is working.

Confirm that Loading NIP Open/Close Sensor (JP20)(JP30-1)(JP30-2)-(MCN6) is working.

- Confirm that all wires are firmly connected.

- Change the sensor.

- Replace the upper insertion unit.(No motor should be

replaced.)

2. Change the main board.

7129

3.4 Error Message Content & Countermeasures

Plate detection sensor error during read/insertion/feed (return)

When Loading/Feeding Motor completes returning a plate for scanning:

• Plate Sensor is OFF.

(There is a plate.)

• Plate jam

• Cassette defect

• Plate defect

• Sensor malfunction

• Motor malfunction

• No solid connection

• Disconnection

• MAIN_BOARD

malfunction

1. Check cassette and plate.

- Confirm that nonwoven fabric inside cassette is intact.

- Confirm that there is any deformation/damage to plate

slot.

- Confirm that there is any damage to plate.

2. Use the service tool to check if Loading/Feeding Motor and Plate Sensor are working.

If not, take the following steps for the malfunctioning motor or sensor and replace parts as required:

- Confirm that all connectors are secure.

Confirm that Loading/Feeding Motor (JP4)-(MCN4) is working.

Confirm that the Plate Sensor (light receiving) (JP12)(JP11-1)(JP11-2)-(MCN7) is working.

Confirm that the Plate Sensor (light emitting) (JP27)(JP29-1)(JP29-2)-(JP30-1)(JP30-2)-(MCN6) is working.

- Confirm that all wires are firmly connected.

- Replace the motor/sensor.

3. Change the main board.　

3-20 REGIUS /II Service Manual

Page 55

Chapter 3 Troubleshooting

Error code

7130

7131

7132

Error Name/Description

Size detection error during cassette insertion

After inserting a cassette and position control operation is launched:

• None of Size Detection

Sensor 1 to 4 matches any cassette size.

Tray HP Sensor error when scanning tray returns

When Tray Motor completes returning the tray for scanning:

• Tray HP Sensor is ON.

(transparent)

Tray Sensor error when scanning tray returns

When Tray Motor completes returning the tray for scanning:

• Tray Sensor is OFF. (tray

ejection)

Possible causes if solutions

provided in Operation Manual

do not resolve the issue (including reoccurrence)

• Wrong cassette (not

supported by this device)

• Sensor malfunction

• No solid connection

• Disconnection

• MAIN_BOARD

malfunction

• Cassette defect

• Deformation of detector

• Sensor malfunction

• Motor malfunction

• No solid connection

• Disconnection

• MAIN_BOARD

malfunction

• Cassette jam

• Sensor malfunction

• Deformation of detector

• Motor malfunction

• No solid connection

• Disconnection

• MAIN_BOARD

malfunction

Countermeasure

(Please take the following steps to diagnose and the

problem.)

1. Check to see that the link spring of lower insertion unit is intact.

2. Use the service tool to confirm that Size Detection Sensor 1 to 4 are working. If any are not working, take the following steps and replace parts as required:

- Confirm that all connectors are secure.

Confirm that Size Detection Sensor 1(JP14)-(JP16-1) (JP16-2)-(MCN7) is working.

Confirm that Size Detection Sensor 2(JP15)-(JP16-1) (JP16-2)-(MCN7) is working.

Confirm that Size Detection Sensor 3 (JP23)-(JP30-1) (JP30-2)-(MCN6) is working.

Confirm that Size Detection Sensor 4(JP17)-(JP30-1) (JP30-2)-(MCN6) is working.

- Confirm that all wires are firmly connected.

- If Size Detection Sensor 1/2 is malfunctioning, replace

the sensor.

- If Size Detection Sensor 3/4 is malfunctioning, replace

the upper insertion unit.(Sensors do not require replacing)

3. Change the main board.　

1. Confirm that cassette tray can be inserted/ejected smoothly. If not, replace the cassette.

2. Use the service tool to check if Tray Motor and Tray HP Sensor are working. If not, take the following steps for the malfunctioning motor or sensor and replace parts as required:

- Confirm that all connectors are secure and there is no

deformation of detector.

Confirm that Tray Motor (JP1)-(JP3-1)(JP3-2)-(MCN4) is working.

Confirm that Tray HP Sensor (JP24)-(JP30-1)(JP30-2)(MCN6) is working.

- Confirm that all wires are firmly connected.

- Change the sensor.

- Replace the upper insertion unit.(No motor should be

replaced.)

3. Change the main board.

1. Use the service tool to check if Tray Motor and Tray Sensor are working. If not, take the following steps for the malfunctioning motor or sensor and replace parts as required:

- Confirm that all connectors are secure and there is no

deformation of detector.

Confirm that Tray Motor (JP1)-(JP3-1)(JP3-2)-(MCN4) is working.

Confirm that the Tray Sensor (JP26)-(JP28-1)(JP28-2)(JP30-1)(JP30-2)-(MCN6) is working.

- Confirm that all wires are firmly connected.

- Replace the upper insertion unit.(No motor/sensor should

be replaced.)

2. Change the main board.

Error

3.4 Error Message Content & Countermeasures

REGIUS /II Service Manual 3-21

Page 56

Chapter 3 Troubleshooting

Error code

7133

Error Name/Description

Lock sensor error during read/cassette lock release

When Loading NIP Motor completes unlocking the cassette for scanning:

• Either Left or Right

Cassette Lock Sensor is OFF. (locked)

Possible causes if solutions

provided in Operation Manual

do not resolve the issue (including reoccurrence)

• Cassette jam

• Sensor malfunction

• Deformation of detector

• Motor malfunction

• No solid connection

• Disconnection

• MAIN_BOARD

malfunction

(Please take the following steps to diagnose and the

1. Use the service tool to confirm that Loading NIP Motor and Cassette Lock Sensor Left/Right are working. If not, take the following steps for the malfunctioning motor or sensor and replace parts as required:

- Confirm that all connectors are secure, there is no

deformation of the detector, and that the spring is loaded.

Confirm that the Loading NIP Motor (JP2)-(JP3-1) (JP3-2)-(MCN4) is working.

Confirm that Left Cassette Lock Sensor (JP21)-(JP30-1) (JP30-2)-(MCN6) is working.

Confirm that Right Cassette Lock Sensor (JP25)(JP30-1)(JP30-2)-(MCN6) is working.

Countermeasure

problem.)

Error

- Confirm that all wires are firmly connected.

- Replace the upper insertion unit.(No motor/sensor should

be replaced.)

2. Change the main board.

7134

Tray Sensor error when releasing scanning cassette lock

When Loading NIP Motor completes unlocking the cassette for scanning:

• Tray Sensor is OFF. (tray

ejection)

• Sensor malfunction

• Deformation of detector

• Motor malfunction

• No solid connection

• Disconnection

• MAIN_BOARD

malfunction

1. Use the service tool to confirm that Loading NIP Motor and Tray Sensor are working. If not, take the following steps for the malfunctioning motor or sensor and replace parts as required:

- Confirm that all connectors are secure and there is no

deformation of detector.

Confirm that the Loading NIP Motor (JP2)-(JP3-1) (JP3-2)-(MCN4) is working.

Confirm that the Tray Sensor (JP26)-(JP28-1)(JP28-2)(JP30-1)(JP30-2)-(MCN6) is working.

- Confirm that all wires are firmly connected.

- Replace the upper insertion unit.(No motor/sensor should

be replaced.)

2. Change the main board.

7135

Loading NIP sensor error during read/cassette lock release

When Loading NIP Motor completes unlocking the cassette for scanning:

• Three loading NIP sensors

are malfunctioning.

• Sensor malfunction

• Deformation of detector

• Motor malfunction

• No solid connection

• Disconnection

• MAIN_BOARD

malfunction

3.4 Error Message Content & Countermeasures

- Confirm that all connectors are secure and there is no

deformation of detector.

Confirm that the Loading NIP Motor (JP2)-(JP3-1) (JP3-2)-(MCN4) is working.

Confirm that Loading NIP HP Sensor (JP18)-(JP30-

1)(JP30-2)-(MCN6) is working.

Confirm that Tray Lock Release Sensor (JP19)-(JP30-

1)(JP30-2)-(MCN6) is working.

Confirm that Loading NIP Open/Close Sensor (JP20)(JP30-1)(JP30-2)-(MCN6) is working.

- Confirm that all wires are firmly connected.

- Change the sensor.

- Replace the upper insertion unit.(No motor should be

replaced.)

2. Change the main board.

3-22 REGIUS /II Service Manual

Page 57

Chapter 3 Troubleshooting

Error code

7136

7137

Error Name/Description

Plate long check error during read/sub-scan/send

When Sub-scan Feeding Motor is feeding a plate for scanning:

• The feeding distance by

Sub-scan Feeding Motor (from V-SYNC Sensor is ON to OFF) differs from inserted cassette plate length.

No cassette when controlling cassette position and releasing cassette lock

When cassette position control and unlocking operations are initiated:

• Either Cassette Sensor or

Cassette Lock Sensor Left/ Right is OFF.

Possible causes if solutions

provided in Operation Manual

do not resolve the issue (including reoccurrence)

• Wrong length plate

inserted

• Plate jam

• Sensor malfunction

• Deformation of detector

• Detector not securely

attached

• Feeding guide malfunction

• Foreign object in feeding

path

• Feeding roller slippage

• Motor malfunction

• No solid connection

• Disconnection

• MAIN_BOARD

malfunction

(Please take the following steps to diagnose and the

1. Use the service tool to confirm that Size Detection Sensor properly detects cassette size. If any are not working, take the following steps and replace parts as required:

- Confirm that all connectors are secure, there is no

deformation of the detector, and that the spring is loaded.

Confirm that Size Detection Sensor 1(JP14)-(JP16-1) (JP16-2)-(MCN7) is working.

Confirm that Size Detection Sensor 2(JP15)-(JP16-1) (JP16-2)-(MCN7) is working.

Confirm that Size Detection Sensor 3 (JP23)-(JP30-1) (JP30-2)-(MCN6) is working.

Confirm that Size Detection Sensor 4(JP17)-(JP30-1) (JP30-2)-(MCN6) is working.

- Confirm that all wires are firmly connected.

- If Size Detection Sensor 1/2 is malfunctioning, replace

the sensor.

Countermeasure

problem.)

- If Size Detection Sensor 3/4 is malfunctioning, replace

the upper insertion unit.(Sensors do not require replacing)

2. Check detector of V-SYNC assembly.

- Confirm that spring is intact.

- Confirm that there is no deformation.

- Confirm that the plate moves smoothly.

3. Check feeding path.

- Confirm that there is a foreign object on feeding path.

- Confirm that there is no protrusion on feeding guide.

- Confirm that there is a foreign object on the roller.

- Confirm that roller has any condensation.

4. Use the service tool to check if Sub-scan Feeding Motor and V-SYNC Sensor are working.

If not, take the following steps for the malfunctioning motor or sensor and replace parts as required:

- Confirm that all connectors are secure.

Confirm that Sub-scan Feeding Motor (JP6)(JP7-1)(JP7-2)-(MCN4) is working.

Confirm that the V-SYNC Sensor (JP32)-(JP31-1) (JP31-2)-(JP36-1)(JP36-2)-(MCN5) is working.

- Confirm that all wires are firmly connected.

- Replace the motor/sensor.

5. Change the main board.

No cassette A cassette must be inserted in order to execute a feeding

command during a unit test.

Error

3.4 Error Message Content & Countermeasures

REGIUS /II Service Manual 3-23

Page 58

Chapter 3 Troubleshooting

Error code

7138

Error Name/Description

Tray Sensor error 2 during read/sub-scan/send

When Sub-scan Feeding Motor completes feed a plate for scanning:

• V-SYNC Sensor is OFF

(There is no plate.) and Tray Sensor is ON. (no tray ejection)

Possible causes if solutions

provided in Operation Manual

do not resolve the issue (including reoccurrence)

• Sensor malfunction

• Deformation of detector

• Motor malfunction

• No solid connection

• Disconnection

• MAIN_BOARD

malfunction

(Please take the following steps to diagnose and the

1. Use the service tool to check if Sub-scan Feeding Motor and Tray Sensor are working. If not, take the following steps for the malfunctioning motor or sensor and replace parts as required:

- Confirm that all connectors are secure, and there is no

deformation of detector.

Confirm that Sub-scan Feeding Motor (JP6)(JP7-1)(JP7-2)-(MCN4) is working.

Confirm that the Tray Sensor (JP26)-(JP28-1)(JP28-2)(JP30-1)(JP30-2)-(MCN6) is working.

Countermeasure

problem.)

Error

- Confirm that all wires are firmly connected.

- Replace the motor/sensor.

2. Change the main board.

7139

V-SYNC Sensor error 2 during scanning/loading/feeding/ returning

When Loading/Feeding Motor completes returning a plate for scanning:

• V-SYNC Sensor is ON.

(There is a plate.)

• Plate Sensor is ON. (There

is no plate.)

• Tray Sensor is ON. (no tray

ejection)

• Plate jam

• Deformation of detector

• Detector not securely

attached

• Feeding guide malfunction

• Foreign object in feeding

path

• Feeding roller slippage

• Cassette defect

• Plate defect

• Upper door not installed

properly

• Sensor malfunction

• Motor malfunction

• No solid connection

• Disconnection

• MAIN_BOARD

malfunction

1. Check detector of V-SYNC assembly.

- Confirm that spring is intact.

- Confirm that there is no deformation.

- Confirm that the plate moves smoothly.

2. Check feeding path.

- Confirm that there is a foreign object on feeding path.

- Confirm that there is no protrusion on feeding guide.

- Confirm that there is a foreign object on the roller.

- Confirm that roller has any condensation.

3. Check cassette and plate.

- Confirm that nonwoven fabric inside cassette is intact.

- Confirm that there is any deformation/damage to plate

slot.

- Confirm that there is any damage to plate.

4. Use the service tool to check if Loading/Feeding Motor, Magnetic Clutch, V-SYNC Sensor and Tray Sensor are working.

Check the motor to see if it operates normally in both directions. If not, take the following steps for the malfunctioning motor or sensor and replace parts as required:

- Confirm that all connectors are secure.

Confirm that Loading/Feeding Motor (JP4)-(MCN4) is working.

Confirm that Magnetic Clutch (JP9)-(MCN4) is working.

Confirm that the V-SYNC Sensor (JP32)-(JP31-1) (JP31-2)-(JP36-1)(JP36-2)-(MCN5) is working.

3.4 Error Message Content & Countermeasures

Confirm that the Tray Sensor (JP26)-(JP28-1)(JP28-2)(JP30-1)(JP30-2)-(MCN6) is working.

- Confirm that all wires are firmly connected.

- Replace motor/magnetic clutch/sensor.

5. Reinstall upper door.(Feeding guide may be out of alignment.)

6. Change the main board.

3-24 REGIUS /II Service Manual

Page 59

Chapter 3 Troubleshooting

Error code

7143

Error Name/Description

V-SYNC sensor error 2 when sub-scan

When Sub-scan Feeding Motor completes feed a plate for scanning:

• V-SYNC Sensor is ON.

(There is a plate.)

• Tray Sensor is OFF. (tray

ejection)

Possible causes if solutions

provided in Operation Manual

do not resolve the issue (including reoccurrence)

• Plate jam

• Deformation of detector

• Detector not securely

attached

• Feeding guide malfunction

• Foreign object in feeding

path

• Feeding roller slippage

• Cassette defect

• Plate defect

• Upper door not installed

properly

• Sensor malfunction

• Motor malfunction

• No solid connection

• Disconnection

• MAIN_BOARD

malfunction

Countermeasure

(Please take the following steps to diagnose and the

problem.)

1. Check detector of V-SYNC assembly.

- Confirm that spring is intact.

- Confirm that there is no deformation.

- Confirm that the plate moves smoothly.

2. Check feeding path.

- Confirm that there is a foreign object on feeding path.

- Confirm that there is no protrusion on feeding guide.

- Confirm that there is a foreign object on the roller.

- Confirm that roller has any condensation.

3. Check cassette and plate.

- Confirm that nonwoven fabric inside cassette is intact.

- Confirm that there is any deformation/damage to plate

slot.

- Confirm that there is any damage to plate.

4. Use the service tool to check if Loading/Feeding Motor and Magnetic Clutch are working. Check the motor to see if it operates normally in both directions. If the motor runs fine, check belt tension.

If the motor does not run normally, take the following steps and replace parts as required:

- Confirm that all connectors are secure.

Confirm that Loading/Feeding Motor (JP4)-(MCN4) is working.

Confirm that Magnetic Clutch (JP9)-(MCN4) is working.

- Confirm that all wires are firmly connected.

- Replace motor/magnetic clutch.

5. Reinstall upper door.(Feeding guide may be out of alignment.)

6. Use the service tool to check if Sub-scan Feeding Motor, VSYNC Sensor and Tray Sensor are working. If not, take the following steps for the malfunctioning motor or sensor and replace parts as required:

- Confirm that all connectors are secure.

Confirm that Sub-scan Feeding Motor (JP6)(JP7-1)(JP7-2)-(MCN4) is working.

Confirm that the V-SYNC Sensor (JP32)-(JP31-1) (JP31-2)-(JP36-1)(JP36-2)-(MCN5) is working.

Confirm that the Tray Sensor (JP26)-(JP28-1)(JP28-2)(JP30-1)(JP30-2)-(MCN6) is working.

- Confirm that all wires are firmly connected.

- Replace the motor/sensor.

7. Change the main board.

Error

3.4 Error Message Content & Countermeasures

REGIUS /II Service Manual 3-25

Page 60

Chapter 3 Troubleshooting

Possible causes if solutions Error code

7144

Error Name/Description

V-SYNC Sensor error 1 during scanning/loading/feeding/ returning

When Loading/Feeding Motor completes returning a plate for scanning:

• V-SYNC Sensor is ON.

(There is a plate.)

• Plate Sensor is ON. (There

is no plate.)

• Tray Sensor is OFF. (tray

ejection)

provided in Operation Manual

do not resolve the issue (including reoccurrence)

• Plate jam

• Deformation of detector

• Detector not securely

attached

• Feeding guide malfunction

• Foreign object in feeding

path

• Feeding roller slippage

• Cassette defect

• Plate defect

• Upper door not installed

properly

• Sensor malfunction

• Motor malfunction

• No solid connection

• Disconnection

• MAIN_BOARD

malfunction

(Please take the following steps to diagnose and the

1. Check detector of V-SYNC assembly.

- Confirm that spring is intact.

- Confirm that there is no deformation.

- Confirm that the plate moves smoothly.

2. Check feeding path.

- Confirm that there is a foreign object on feeding path.

- Confirm that there is no protrusion on feeding guide.

- Confirm that there is a foreign object on the roller.

- Confirm that roller has any condensation.

3. Check cassette and plate.

- Confirm that nonwoven fabric inside cassette is intact.

- Confirm that there is any deformation/damage to plate

slot.

- Confirm that there is any damage to plate.

4. Use the service tool to check if Loading/Feeding Motor and Magnetic Clutch are working.V-SYNC Sensor are working. Check the motor to see if it operates normally in both directions. If not, take the following steps for the malfunctioning motor or sensor and replace parts as required:

Countermeasure

problem.)

Error

- Confirm that all connectors are secure.

Confirm that Loading/Feeding Motor (JP4)-(MCN4) is working.

Confirm that Magnetic Clutch (JP9)-(MCN4) is working.

Confirm that the V-SYNC Sensor (JP32)-(JP31-1) (JP31-2)-(JP36-1)(JP36-2)-(MCN5) is working.

- Confirm that all wires are firmly connected.

- Replace the motor/magnetic clutch/sensor.

5. Reinstall upper door.(Feeding guide may be out of alignment.)

6. Change the main board.

7145

Plate detection sensor error during read/sub-scan/return

When Sub-scan Feeding Motor completes returning a plate for scanning:

• Plate Sensor is ON. (There

is no plate.)

• Plate jam

• Feeding guide malfunction

• Foreign object in feeding

path

• Feeding roller slippage

• Upper door not installed

properly

• Sensor malfunction

3.4 Error Message Content & Countermeasures

• Motor malfunction

• No solid connection

• Disconnection

• MAIN_BOARD

malfunction

1. Check feeding path.

- Confirm that there is a foreign object on feeding path.

- Confirm that there is no protrusion on feeding guide.

- Confirm that there is a foreign object on the roller.

- Confirm that roller has any condensation.

2. Reinstall upper door.(Feeding guide may be out of alignment.)

3. Use the service tool to check if Sub-scan Feeding Motor and Plate Sensor are working. If not, take the following steps for the malfunctioning motor or sensor and replace parts as required:

- Confirm that all connectors are secure.

Confirm that Sub-scan Feeding Motor (JP6)(JP7-1)(JP7-2)-(MCN4) is working.

Confirm that the Plate Sensor (light receiving) (JP12)(JP11-1)(JP11-2)-(MCN7) is working.

Confirm that the Plate Sensor (light emitting) (JP27)(JP29-1)(JP29-2)-(JP30-1)(JP30-2)-(MCN6) is working.

- Confirm that all wires are firmly connected.

- Replace the motor/sensor.

4. Change the main board.

3-26 REGIUS /II Service Manual

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Chapter 3 Troubleshooting

Error code

7146

7147

7148

Error Name/Description

Loading NIP open/close sensor error during read/subscan/send

When Sub-scan Feeding Motor completes feed a plate for scanning:

• Loading NIP Open/Close

Sensor is ON (transparent).

Tray Sensor error during scanning/loading/NIP closing

When Loading NIP Motor completes closing the loading NIP for scanning:

• Tray Sensor is ON. (no tray

ejection)

Loading NIP sensor error during lowering of notch to regulated position

After inserting a cassette and position control operation is launched:

• Three loading NIP sensors

are malfunctioning.

Possible causes if solutions

provided in Operation Manual

do not resolve the issue (including reoccurrence)

• Sensor malfunction

• Deformation of detector

• Motor malfunction

• No solid connection

• Disconnection

• MAIN_BOARD

malfunction

• Sensor malfunction

• Deformation of detector

• Motor malfunction

• No solid connection

• Disconnection

• MAIN_BOARD

malfunction

• Cassette jam

• Sensor malfunction

• Deformation of detector

• Motor malfunction

• No solid connection

• Disconnection

• MAIN_BOARD

malfunction

Countermeasure

(Please take the following steps to diagnose and the

problem.)

1. Use the service tool to check if Sub-scan Feeding Motor and Loading NIP Open/Close Sensor are working. If not, take the following steps for the malfunctioning motor or sensor and replace parts as required:

- Confirm that all connectors are secure and there is no

deformation of detector.

Confirm that Sub-scan Feeding Motor (JP6)(JP7-1)(JP7-2)-(MCN4) is working.

Confirm that Loading NIP Open/Close Sensor (JP20)(JP30-1)(JP30-2)-(MCN6) is working.

- Confirm that all wires are firmly connected.

- Replace the motor/sensor.

2. Change the main board.

1. Use the service tool to confirm that Loading NIP Motor and Tray Sensor are working.

If not, take the following steps for the malfunctioning motor or sensor and replace parts as required:

- Confirm that all connectors are secure and there is no

deformation of detector.

Confirm that the Loading NIP Motor (JP2)-(JP3-1) (JP3-2)-(MCN4) is working.

Confirm that the Tray Sensor (JP26)-(JP28-1)(JP28-2)(JP30-1)(JP30-2)-(MCN6) is working.

- Confirm that all wires are firmly connected.

- Replace the motor/sensor.

2. Change the main board.

- Confirm that all connectors are secure and there is no

deformation of detector.

Confirm that the Loading NIP Motor (JP2)-(JP3-1) (JP3-2)-(MCN4) is working.

Confirm that Loading NIP HP Sensor (JP18)-(JP30-

1)(JP30-2)-(MCN6) is working.

Confirm that Tray Lock Release Sensor (JP19)-(JP30-

1)(JP30-2)-(MCN6) is working.

Confirm that Loading NIP Open/Close Sensor (JP20)(JP30-1)(JP30-2)-(MCN6) is working.

- Confirm that all wires are firmly connected.

- Change the sensor.

- Replace the upper insertion unit.(No motor should be

replaced.)

2. Change the main board.

Error

3.4 Error Message Content & Countermeasures

REGIUS /II Service Manual 3-27

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Chapter 3 Troubleshooting

Error code

7149

Error Name/Description

Plate detection sensor error during read/lowering of NIP

When Loading NIP Motor completes lowering the loading NIP for scanning:

• Plate Sensor is ON. (There

is no plate.)

Possible causes if solutions

provided in Operation Manual

do not resolve the issue (including reoccurrence)

• No plate

• Cassette defect

• Sensor malfunction

• Motor malfunction

• No solid connection

• Disconnection

• MAIN_BOARD

malfunction

(Please take the following steps to diagnose and the

1. Check cassette.

- Confirm that there is a cassette.

- Confirm that there is any deformation/damage to

cassette plate loading lever.

- Check to see that tray can be inserted/ejected without

any problem.

2. Use the service tool to confirm that Loading NIP Motor and Plate Sensor are working. If not, take the following steps for the malfunctioning motor or sensor and replace parts as required:

Countermeasure

problem.)

Error

- Confirm that all connectors are secure.

Confirm that the Loading NIP Motor (JP2)-(JP3-1) (JP3-2)-(MCN4) is working.

Confirm that the Plate Sensor (light receiving) (JP12)(JP11-1)(JP11-2)-(MCN7) is working.

Confirm that the Plate Sensor (light emitting) (JP27)(JP29-1)(JP29-2)-(JP30-1)(JP30-2)-(MCN6) is working.

- Confirm that all wires are firmly connected.

- Change the sensor.

- Replace the upper insertion unit.(No motor should be

replaced.)

3. Change the main board.

7150

Tray Sensor error while raising tray for scanning

When Loading NIP Motor completes raising the tray for scanning:

• Tray Sensor is ON. (no tray

ejection)

• Sensor malfunction

• Deformation of detector

• Motor malfunction

• No solid connection

• Disconnection

• MAIN_BOARD

malfunction

1. Use the service tool to confirm that Loading NIP Motor and Tray Sensor are working. If not, take the following steps for the malfunctioning motor or sensor and replace parts as required:

- Confirm that all connectors are secure and there is no

deformation of detector.

Confirm that the Loading NIP Motor (JP2)-(JP3-1) (JP3-2)-(MCN4) is working.

Confirm that the Tray Sensor (JP26)-(JP28-1)(JP28-2)(JP30-1)(JP30-2)-(MCN6) is working.

- Confirm that all wires are firmly connected.

- Replace the motor/sensor.

2. Change the main board.

7151

3.4 Error Message Content & Countermeasures

Loading NIP sensor error during read/insertion/opening of NIP

When Loading NIP Motor completes opening the loading NIP for scanning:

• Three loading NIP sensors

are malfunctioning.

• Sensor malfunction

• Deformation of detector

• Motor malfunction

• No solid connection

• Disconnection

• MAIN_BOARD

malfunction

1. Use the service tool to confirm that Loading NIP Motor and Loading NIP HP Sensor, Tray Lock Release Sensor and Loading NIP Open/Close Sensor are working.

If not, take the following steps for the malfunctioning motor or sensor and replace parts as required:

- Confirm that all connectors are secure and there is no

deformation of detector.

Confirm that the Loading NIP Motor (JP2)-(JP3-1) (JP3-2)-(MCN4) is working.

Confirm that Loading NIP HP Sensor (JP18)-(JP30-

1)(JP30-2)-(MCN6) is working.

Confirm that Tray Lock Release Sensor (JP19)-(JP30-

1)(JP30-2)-(MCN6) is working.

Confirm that Loading NIP Open/Close Sensor (JP20)(JP30-1)(JP30-2)-(MCN6) is working.

- Confirm that all wires are firmly connected.

- Change the sensor.

- Replace the upper insertion unit.(No motor should be

replaced.)

2. Change the main board.

3-28 REGIUS /II Service Manual

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Chapter 3 Troubleshooting

Possible causes if solutions Error code

7152

Error Name/Description

Loading NIP sensor error during read/insertion/closing of NIP

When Loading NIP Motor completes closing the loading NIP for scanning:

• Three loading NIP sensors

are malfunctioning.

provided in Operation Manual

do not resolve the issue (including reoccurrence)

• Sensor malfunction

• Deformation of detector

• Motor malfunction

• No solid connection

• Disconnection

• MAIN_BOARD

malfunction

1. Use the service tool to confirm that Loading NIP Motor and

2. Change the main board.

3.4.3 72xx: Single Unit Operation Initialization Errors

Countermeasure

(Please take the following steps to diagnose and the

problem.)

Loading NIP HP Sensor, Tray Lock Release Sensor and Loading NIP Open/Close Sensor are working. If not, take the following steps for the malfunctioning motor or sensor and replace parts as required:

- Confirm that all connectors are secure and there is no

deformation of detector.

Confirm that the Loading NIP Motor (JP2)-(JP3-1) (JP3-2)-(MCN4) is working.

Confirm that Loading NIP HP Sensor (JP18)-(JP30-

1)(JP30-2)-(MCN6) is working.

Confirm that Tray Lock Release Sensor (JP19)-(JP30-

1)(JP30-2)-(MCN6) is working.

Confirm that Loading NIP Open/Close Sensor (JP20)(JP30-1)(JP30-2)-(MCN6) is working.

- Confirm that all wires are firmly connected.

- Change the sensor.

- Replace the upper insertion unit.(No motor should be

replaced.)

Error

Error code

7200

7201

7202

Error Name/Description

Single unit operation: Tray ejection detection during initialization

When sensors are checked upon initialization:

• Tray Sensor is OFF. (tray

ejection)

Single unit operation: Plate detection during initialization

When sensors are checked upon initialization:

• Plate Sensor is OFF.

(There is a plate.)

Single unit operation: Plate detection via V-SYNC during initialization

When sensors are checked upon initialization:

• V-SYNC Sensor is ON.

(There is a plate.)

Possible causes if solutions

provided in Operation Manual

do not resolve the issue (including reoccurrence)

• Sensor malfunction

• Deformation of detector

• Cassette not removed

• Foreign object

• No solid connection

• Disconnection

• MAIN_BOARD

malfunction

• Sensor malfunction

• Plate not removed

• Foreign object

• No solid connection

• Disconnection

• MAIN_BOARD

malfunction

• Sensor malfunction

• Deformation of detector

• Detector not securely

attached

• Plate not removed

• Foreign object

• No solid connection

• Disconnection

• MAIN_BOARD

malfunction

Countermeasure

(Please take the following steps to diagnose and the problem.)

1. Use the service tool to confim that the Tray Sensor is detecting the tray. If not, take the following steps and replace parts as required:

- Confirm that all connectors are secure, there is no deformation of

the detector, and that the spring is loaded.

Confirm that the Tray Sensor (JP26)-(JP28-1)(JP28-2)-(JP30-1) (JP30-2)-(MCN6) is working.

- Confirm that all wires are firmly connected.

- Replace the upper insertion unit.(Sensors do not require

replacing)

2. Change the main board.

1. Use the service tool to confirm that the Plate Sensor detects a plate. If not, take the following steps and replace parts as required:

- Confirm that all connectors are secure.

Confirm that the Plate Sensor (light receiving) (JP12)-(JP11-1) (JP11-2)-(MCN7) is working.

Confirm that the Plate Sensor (light emitting) (JP27)-(JP29-1) (JP29-2)-(JP30-1)(JP30-2)-(MCN6) is working.

- Confirm that all wires are firmly connected.

- Change the sensor.

2. Change the main board.

1. Use the service tool to confirm that the V-SYNC Sensor is working. If not, take the following steps and replace parts as required:

- Confirm that all connectors are secure, there is no deformation of

detector, the spring is loaded, and the detector is securely attached.

Confirm that the V-SYNC Sensor (JP32)-(JP31-1)(JP31-2)(JP36-1)(JP36-2)-(MCN5) is working.

- Confirm that all wires are firmly connected.

- Change the sensor.

2. Change the main board.

3.4 Error Message Content & Countermeasures

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Chapter 3 Troubleshooting

Possible causes if solutions Error code

7203

Error Name/Description

Single unit operation: Cassette L/R lock detection during initialization

When sensors are checked upon initialization:

• Size Detection Sensors 1

to 4 are in any status other than "no cassette detected."

• Cassette Sensor is ON.

(There is a cassette.)

provided in Operation Manual

do not resolve the issue (including reoccurrence)

• Sensor malfunction

• Deformation of detector

• Plate not removed

• Foreign object

• No solid connection

• Disconnection

• MAIN_BOARD

malfunction

(Please take the following steps to diagnose and the problem.)

1. Use the service tool to confirm that Size Detection Sensor 1 to 4 and Cassette Sensor are working. If any are not working, take the following steps and replace parts as required:

- Confirm that all connectors are secure, there is no deformation of

the detector, and that the spring is loaded.

Confirm that Size Detection Sensor 1(JP14)-(JP16-1)(JP16-2)(MCN7) is working.

Confirm that Size Detection Sensor 2(JP15)-(JP16-1)(JP16-2)(MCN7) is working.

Confirm that Size Detection Sensor 3 (JP23)-(JP30-1)(JP30-2)(MCN6) is working.

Confirm that Size Detection Sensor 4(JP17)-(JP30-1)(JP30-2)(MCN6) is working.

Confirm that Cassette Sensor (JP10)-(MCN7) is working.

Countermeasure

- Confirm that all wires are firmly connected.

- If Size Detection Sensor 1/2 is malfunctioning, replace the

sensor.

7204

Single unit operation: Cassette L lock detection during initialization

When sensors are checked upon initialization:

• Size Detection Sensors 1

to 4 are in any status other than "no cassette detected."

• Cassette Sensor is OFF.

(There is no cassette.)

• Right Cassette Lock

Sensor is ON. (unlocked)

• Left Cassette Lock Sensor

is OFF. (locked)

3.4 Error Message Content & Countermeasures

• Sensor malfunction

• Deformation of detector

• Plate not removed

• Foreign object

• No solid connection

• Disconnection

• MAIN_BOARD

malfunction

- If Size Detection Sensor 3/4 or Cassette Sensor is

malfunctioning, replace the upper insertion unit.(Sensors do not require replacing)

2. Change the main board.

- Confirm that all connectors are secure, there is no deformation of

the detector, and that the spring is loaded.

Confirm that Size Detection Sensor 1(JP14)-(JP16-1)(JP16-2)(MCN7) is working.

Confirm that Size Detection Sensor 2(JP15)-(JP16-1)(JP16-2)(MCN7) is working.

Confirm that Size Detection Sensor 3 (JP23)-(JP30-1)(JP30-2)(MCN6) is working.

Confirm that Size Detection Sensor 4(JP17)-(JP30-1)(JP30-2)(MCN6) is working.

Confirm that Right Cassette Lock Sensor (JP25)-(JP30-1) (JP30-2)-(MCN6) is working.

Confirm that Left Cassette Lock Sensor (JP21)-(JP30-1)(JP30-2)(MCN6) is working.

Confirm that Cassette Sensor (JP10)-(MCN7) is working.

- Confirm that all wires are firmly connected.

- If Size Detection Sensor 1/2 is malfunctioning, replace the

sensor.

- If Size Detection Sensor 3/4, Cassette Sensor or Right/Left

Cassette Lock Sensor is malfunctioning, replace the upper insertion unit.(Sensors do not require replacing)

2. Change the main board.

3-30 REGIUS /II Service Manual

Page 65

Error code

7205

7206

7207

7208

Error Name/Description

Single unit operation: Cassette R lock detection during initialization

When sensors are checked upon initialization:

• Size Detection Sensors 1

to 4 are in any status other than "no cassette detected."

• Cassette Sensor is OFF.

(There is no cassette.)

• Left Cassette Lock Sensor

is ON. (unlocked)

• Right Cassette Lock

Sensor is OFF. (locked)

Single unit operation: Plate remnant detection during initialization

When the sensor searches for a plate during initialization:

• A plate is detected.

Single unit operation: Tray HP Sensor error during initialization

When the tray is ejected from HP during initialization:

• When Tray Motor moves

the tray from HP:

- Tray HP Sensor is OFF.

(light interception)

Single unit operation: Tray HP Ejection Sensor error during initialization

When the tray is ejected from HP during initialization:

• When Tray Motor ejected

the tray from HP:

- Tray HP Sensor is ON.

(transparent)

Possible causes if solutions

provided in Operation Manual

do not resolve the issue (including reoccurrence)

• Sensor malfunction

• Deformation of detector

• Plate not removed

• Foreign object

• No solid connection

• Disconnection

• MAIN_BOARD

malfunction

• Sensor malfunction

• Deformation of detector

• Plate not removed

• Foreign object

• Sensor malfunction

• Deformation of detector

• Motor malfunction

• No solid connection

• Disconnection

• MAIN_BOARD

malfunction

• Sensor malfunction

• Deformation of detector

• Motor malfunction

• No solid connection

• Disconnection

• MAIN_BOARD

malfunction

Chapter 3 Troubleshooting

Countermeasure

(Please take the following steps to diagnose and the problem.)

- Confirm that all connectors are secure, there is no deformation of

the detector, and that the spring is loaded.

Confirm that Size Detection Sensor 1(JP14)-(JP16-1)(JP16-2)(MCN7) is working.

Confirm that Size Detection Sensor 2(JP15)-(JP16-1)(JP16-2)(MCN7) is working.

Confirm that Size Detection Sensor 3 (JP23)-(JP30-1)(JP30-2)(MCN6) is working.

Confirm that Size Detection Sensor 4(JP17)-(JP30-1)(JP30-2)(MCN6) is working.

Confirm that Right Cassette Lock Sensor (JP25)-(JP30-1) (JP30-2)-(MCN6) is working.

Confirm that Left Cassette Lock Sensor (JP21)-(JP30-1)(JP30-2)(MCN6) is working.

Confirm that Cassette Sensor (JP10)-(MCN7) is working.

- Confirm that all wires are firmly connected.

- If Size Detection Sensor 1/2 is malfunctioning, replace the

sensor.

- If Size Detection Sensor 3/4, Cassette Sensor or Right/Left

Cassette Lock Sensor is malfunctioning, replace the upper insertion unit.(Sensors do not require replacing)

2. Change the main board.

This error code indicates that a plate has been detected.To correct this error, remove the detected plate.

1. Use the service tool to check if Tray Motor and Tray HP Sensor are working.

If not, take the following steps for the malfunctioning motor or sensor and replace parts as required:

- Confirm that all connectors are secure and there is no

deformation of detector.

Confirm that Tray Motor (JP1)-(JP3-1)(JP3-2)-(MCN4) is working.

Confirm that Tray HP Sensor (JP24)-(JP30-1)(JP30-2)-(MCN6) is working.

- Confirm that all wires are firmly connected.

- Change the sensor.

- Replace the upper insertion unit.(No motor should be replaced.)

2. Change the main board.

1. Use the service tool to check if Tray Motor and Tray HP Sensor are working. If not, take the following steps for the malfunctioning motor or sensor and replace parts as required:

- Confirm that all connectors are secure and there is no

deformation of detector.

Confirm that Tray Motor (JP1)-(JP3-1)(JP3-2)-(MCN4) is working.

Confirm that Tray HP Sensor (JP24)-(JP30-1)(JP30-2)-(MCN6) is working.

- Confirm that all wires are firmly connected.

- Change the sensor.

- Replace the upper insertion unit.(No motor should be replaced.)

2. Change the main board.

3.4 Error Message Content & Countermeasures

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Chapter 3 Troubleshooting

Possible causes if solutions Error code

7209

7210

Error Name/Description

Single unit operation: Loose sub-scan connector detection during initialization

During initialization:

• Sensor detected that a

sub-scan connecter is loose.

Single unit operation: Loading NIP ejection from HP error during initialization

When Loading NIP Motor ejects NIP from HP during initialization:

• Loading NIP HP Sensor

did not detect any change.

provided in Operation Manual

do not resolve the issue (including reoccurrence)

• Old FPGA version.

• Sensor malfunction

• No solid connection

• Disconnection

• MAIN_BOARD

malfunction

• Sensor malfunction

• Deformation of detector

• Motor malfunction

• No solid connection

• Disconnection

• MAIN_BOARD

malfunction

(Please take the following steps to diagnose and the problem.)

1. Check the version of the FPGA and update it when the version is older than V110R00001.

2. Check the wiring between main board and sub-scan unit.

- Confirm that all connectors are secure.

From (JP36-1)(JP36-2) to (MCN5)

- Confirm that all wires are firmly connected.

3. Change the main board.

1. Use the service tool to confirm that Loading NIP Motor and Loading NIP HP Sensor are working. If not, take the following steps for the malfunctioning motor or sensor and replace parts as required:

- Confirm that all connectors are secure and there is no

deformation of detector.

Confirm that the Loading NIP Motor (JP2)-(JP3-1)(JP3-2)(MCN4) is working.

Confirm that Loading NIP HP Sensor (JP18)-(JP30-1)(JP30-2)(MCN6) is working.

Countermeasure

- Confirm that all wires are firmly connected.

- Change the sensor.

- Replace the upper insertion unit.(No motor should be replaced.)

2. Change the main board.

7211

Single unit operation: Loading NIP HP ejection HP / lock release sensor error during initialization

When Loading NIP Motor ejects NIP from HP during initialization:

• Loading NIP HP Sensor

and Tray Lock Release Sensor did not detect any change.

• Sensor malfunction

• Deformation of detector

• Motor malfunction

• No solid connection

• Disconnection

• MAIN_BOARD

malfunction

1. Use the service tool to confirm that Loading NIP Motor and Loading NIP HP Sensor and Tray Lock Release Sensor are working.

If not, take the following steps for the malfunctioning motor or sensor and replace parts as required:

- Confirm that all connectors are secure and there is no

deformation of detector.

Confirm that the Loading NIP Motor (JP2)-(JP3-1)(JP3-2)(MCN4) is working.

Confirm that Loading NIP HP Sensor (JP18)-(JP30-1)(JP30-2)(MCN6) is working.

Confirm that Tray Lock Release Sensor (JP19)-(JP30-1)(JP30-2)(MCN6) is working.

- Confirm that all wires are firmly connected.

- Change the sensor.

- Replace the upper insertion unit.(No motor should be replaced.)

2. Change the main board.

7212

3.4 Error Message Content & Countermeasures

Single unit operation: Loading NIP HP ejection HP / lock release / open/close sensor error during initialization

When Loading NIP Motor ejects NIP from HP during initialization:

• Sensor malfunction

• Deformation of detector

• Motor malfunction

• No solid connection

• Disconnection

• MAIN_BOARD

malfunction

• Loading NIP HP Sensor,

Tray Lock Release Sensor and Loading NIP Open/ Close Sensor did not detect any change.

1. Use the service tool to confirm that Loading NIP Motor and Loading NIP HP Sensor, Tray Lock Release Sensor and Loading NIP Open/ Close Sensor are working.

If not, take the following steps for the malfunctioning motor or sensor and replace parts as required:

- Confirm that all connectors are secure and there is no

deformation of detector.

Confirm that the Loading NIP Motor (JP2)-(JP3-1)(JP3-2)(MCN4) is working.

Confirm that Loading NIP HP Sensor (JP18)-(JP30-1)(JP30-2)(MCN6) is working.

Confirm that Tray Lock Release Sensor (JP19)-(JP30-1)(JP30-2)(MCN6) is working.

Confirm that Loading NIP Open/Close Sensor (JP20)-(JP30-1) (JP30-2)-(MCN6) is working.

- Confirm that all wires are firmly connected.

- Change the sensor.

- Replace the upper insertion unit.(No motor should be replaced.)

2. Change the main board.

3-32 REGIUS /II Service Manual

Page 67

Error code

7213

7214

7215

Error Name/Description

Single unit operation: Loading NIP HP ejection lock release sensor error during initialization

When Loading NIP Motor ejects NIP from HP during initialization:

• Tray Lock Release Sensor

did not detect any change.

Single unit operation: Loading NIP HP ejection lock release / open/close sensor error during initialization

When Loading NIP Motor ejects NIP from HP during initialization:

• Tray Lock Release Sensor

and Loading NIP Open/ Close Sensor did not detect any change.

Single unit operation: Loading NIP HP ejection and Loading NIP Open/Close Sensor error during initialization

When Loading NIP Motor ejects NIP from HP during initialization:

• Loading NIP Open/Close

Sensor did not detect any change.

Possible causes if solutions

provided in Operation Manual

do not resolve the issue (including reoccurrence)

• Sensor malfunction

• Deformation of detector

• Motor malfunction

• No solid connection

• Disconnection

• MAIN_BOARD

malfunction

• Sensor malfunction

• Deformation of detector

• Motor malfunction

• No solid connection

• Disconnection

• MAIN_BOARD

malfunction

• Sensor malfunction

• Deformation of detector

• Motor malfunction

• No solid connection

• Disconnection

• MAIN_BOARD

malfunction

Chapter 3 Troubleshooting

Countermeasure

(Please take the following steps to diagnose and the problem.)

- Confirm that all connectors are secure and there is no

deformation of detector.

Confirm that the Loading NIP Motor (JP2)-(JP3-1)(JP3-2)(MCN4) is working.

Confirm that Tray Lock Release Sensor (JP19)-(JP30-1)(JP30-2)(MCN6) is working.

- Confirm that all wires are firmly connected.

- Change the sensor.

- Replace the upper insertion unit.(No motor should be replaced.)

2. Change the main board.

1. Use the service tool to confirm that Loading NIP Motor and Tray Lock Release Sensor and Loading NIP Open/Close Sensor are working.

If not, take the following steps for the malfunctioning motor or sensor and replace parts as required:

- Confirm that all connectors are secure and there is no

deformation of detector.

Confirm that the Loading NIP Motor (JP2)-(JP3-1)(JP3-2)(MCN4) is working.

Confirm that Tray Lock Release Sensor (JP19)-(JP30-1)(JP30-2)(MCN6) is working.

Confirm that Loading NIP Open/Close Sensor (JP20)-(JP30-

1)(JP30-2)-(MCN6) is working.

- Confirm that all wires are firmly connected.

- Change the sensor.

- Replace the upper insertion unit.(No motor should be replaced.)

2. Change the main board.

- Confirm that all connectors are secure and there is no

deformation of detector.

Confirm that the Loading NIP Motor (JP2)-(JP3-1)(JP3-2)(MCN4) is working.

Confirm that Loading NIP Open/Close Sensor (JP20)-(JP30-1) (JP30-2)-(MCN6) is working.

- Confirm that all wires are firmly connected.

- Change the sensor.

- Replace the upper insertion unit.(No motor should be replaced.)

2. Change the main board.

3.4 Error Message Content & Countermeasures

REGIUS /II Service Manual 3-33

Page 68

Chapter 3 Troubleshooting

Possible causes if solutions Error code

7216

Error Name/Description

Single unit operation: Loading NIP HP ejection HP / open/close sensor error during initialization

When Loading NIP Motor ejects NIP from HP during initialization:

• Loading NIP HP Sensor

and Loading NIP Open/ Close Sensor did not detect any change.

provided in Operation Manual

do not resolve the issue (including reoccurrence)

• Sensor malfunction

• Deformation of detector

• Motor malfunction

• No solid connection

• Disconnection

• MAIN_BOARD

malfunction

(Please take the following steps to diagnose and the problem.)

- Confirm that all connectors are secure and there is no

deformation of detector.

Confirm that the Loading NIP Motor (JP2)-(JP3-1)(JP3-2)(MCN4) is working.

Confirm that Loading NIP HP Sensor (JP18)-(JP30-1)(JP30-2)(MCN6) is working.

Confirm that Loading NIP Open/Close Sensor (JP20)-(JP30-1) (JP30-2)-(MCN6) is working.

Countermeasure

- Confirm that all wires are firmly connected.

- Change the sensor.

- Replace the upper insertion unit.(No motor should be replaced.)

2. Change the main board.

7218

Single unit operation: Subscan NIP HP ejection entrance NIP sensor error during initialization

When the tray is ejected from HP during initialization:

• When sub-scan NIP motor

completes HP ejection:

• Sensor malfunction

• Deformation of detector

• Motor malfunction

• No solid connection

• Disconnection

• MAIN_BOARD

malfunction

- Entrance NIP Sensor is

ON. (Entrance NIP is open.)

1. Use the service tool to confirm that Sub-scan NIP Motor and Entrance NIP Sensor are working.

If not, take the following steps for the malfunctioning motor or sensor and replace parts as required:

- Confirm that all connectors are secure, there is no deformation of

detector, and spring is loaded. (The spring for the driven roller at entrance may be loose.)

Confirm that Sub-scan NIP Motor (JP5)-(JP7-1)(JP7-2)-(MCN4) is working.

Confirm that Entrance NIP Sensor (JP33)-(JP31-1)(JP31-2)(JP36-1)(JP36-2)-(MCN5) is working.

- Confirm that all wires are firmly connected.

- Replace the motor/sensor.

2. Change the main board.

7219

Single unit operation: Subscan NIP HP ejection exit NIP sensor error during initialization

When the tray is ejected from HP during initialization:

• When sub-scan NIP motor

completes HP ejection:

- Exit NIP Sensor is OFF.

(Exit NIP is closed.)

• Sensor malfunction

• Deformation of detector

• Motor malfunction

• No solid connection

• Disconnection

• MAIN_BOARD

malfunction

1. Use the service tool to confirm that Sub-scan NIP Motor and Exit NIP Sensor are working.

If not, take the following steps for the malfunctioning motor or sensor and replace parts as required:

- Confirm that all connectors are secure and there is no

deformation of detector.

Confirm that Sub-scan NIP Motor (JP5)-(JP7-1)(JP7-2)-(MCN4) is working.

Confirm that Exit NIP Sensor (JP34)-(JP36-1)(JP36-2)-(MCN5) is working.

- Confirm that all wires are firmly connected.

3.4 Error Message Content & Countermeasures

7220

Single unit operation: Inerasable cassette detection

After the sensor detects incomplete insertion of a cassette during initialization:

- This error code indicates that a cassette is inserted during

- Replace the motor/sensor.

2. Change the main board.

initialization.

1. Open the upper door and remove cassette while pulling the lever.

• Cassette is locked inside

when it is being removed.

7221

Single unit operation: cassette tray ejection failure

Tray cannot be ejected due to cassette bolt mechanism failure to unlock.

No cassette A cassette must be inserted in order to execute a feeding

command during a unit test.

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Error code

7223

7224

Error Name/Description

Single unit operation: Main unit/erase identification error during initialization

During initialization

• The erase identification

detected it as the eraser unit for , although the main unit identification is II.

Single unit operation: Main unit/erase identification error during initialization

During initialization

• The erase identification

detected it as the eraser unit for II, although the main unit identification is .

Possible causes if solutions

provided in Operation Manual

do not resolve the issue (including reoccurrence)

• The eraser unit for  is

installed.

• Eraser unit malfunction

(LED2_BOARD or LED_DRIVE2_BOARD malfunction)

• Disconnection

(disconnection of a bundle wire, etc.)

• MAIN_BOARD

malfunction

• The eraser unit for II is

installed.

• Eraser unit malfunction

(LED2_BOARD or LED_DRIVE2_BOARD malfunction)

• Disconnection

(disconnection of a bundle wire, etc.)

• MAIN_BOARD

malfunction

Chapter 3 Troubleshooting

Countermeasure

(Please take the following steps to diagnose and the problem.)

1. Check the eraser unit. If the eraser unit for  (LED_BOARD, LED_DRIVE_BOARD) is

installed, replace it with the eraser unit for II (LED2_BOARD, LED_DRIVE2_BOARD).

2. Change the eraser unit.

3. Confirm that all wires are firmly connected, and replace wires as required:

Confirm that LED_DRIVE2_BOARD(CN1, CN2, CN3, CN4) (LCN2)-(JP35-1)(JP35-2)-(JP36-1)(JP36-2)-(MCN5) (LCN3)-(JP37)(JJ37)-(MCN2) is working.

4. Change the main board.

1. Check the eraser unit. If the eraser unit for II (LED2_BOARD, LED_DRIVE2_BOARD) is installed, replace it with the eraser unit for  (LED_BOARD, LED_DRIVE_BOARD).

2. Change the eraser unit.

3. Confirm that all wires are firmly connected, and replace wires as required:

Confirm that LED_DRIVE2_BOARD(CN1, CN2, CN3, CN4) (LCN2)-(JP35-1)(JP35-2)-(JP36-1)(JP36-2)-(MCN5) (LCN3)-(JP37)(JJ37)-(MCN2) is working.

4. Change the main board.

3.4.4 73xx: Single Unit Operation Sensor Errors

For sensor errors, please take the following steps:

1. Check the sensor-side connector.

2. Check the relay connectors between main device and other devices.

3. Confirm that motor is working.

4. Check interaction between motor and detector.

 in the SC (Service Call) error column indicates that error cannot be corrected by opening/closing the door or turning power on/off. In order to clear error, use the service tool.Please refer to Section "3.2 Recovery Operation", " Dealing with a Service Call Error (Page 3-2)".

Error code

7300

7301

Error Name/Description

Single unit operation: Tray HP sensor error during cassette insertion

When a cassette is being inserted:

• Tray HP Sensor is ON.

(transparent)

Single unit operation: Tray Sensor error during cassette insertion

When a cassette is being inserted:

• Tray Sensor is OFF. (tray

ejection)

Possible causes if solutions

provided in Operation Manual

do not resolve the issue (including reoccurrence)

• Sensor malfunction

• Deformation of detector

• No solid connection

• Disconnection

• MAIN_BOARD

malfunction

• Sensor malfunction

• Deformation of detector

• No solid connection

• Disconnection

• MAIN_BOARD

malfunction

(Please take the following steps to diagnose and the

1. Use the service tool to confirm that Tray HP Sensor is working.

If not, take the following steps and replace parts as required:

- Confirm that all connectors are secure and there is no

deformation of detector.

Confirm that Tray HP Sensor (JP24)-(JP30-1)(JP30-2)(MCN6) is working.

- Confirm that all wires are firmly connected.

- Change the sensor.

2. Change the main board.

1. Use the service tool to confim that the Tray Sensor is detecting the tray.

If not, take the following steps and replace parts as required:

- Confirm that all connectors are secure, there is no

deformation of the detector, and that the spring is loaded.

Confirm that the Tray Sensor (JP26)-(JP28-1)(JP28-2)(JP30-1)(JP30-2)-(MCN6) is working.

- Confirm that all wires are firmly connected.

- Replace the upper insertion unit.(Sensors do not require

replacing)

2. Change the main board.

Countermeasure

problem.)

Error

3.4 Error Message Content & Countermeasures

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Chapter 3 Troubleshooting

Error code

7302

Error Name/Description

Single unit operation: Loading NIP HP sensor error during cassette insertion

When a cassette is being inserted:

• Loading NIP HP Sensor is

ON. (transparent)

Possible causes if solutions

provided in Operation Manual

do not resolve the issue (including reoccurrence)

• Sensor malfunction

• No solid connection

• Disconnection

• MAIN_BOARD

malfunction

(Please take the following steps to diagnose and the

1. Use the service tool to confirm that Loading NIP HP Sensor is working. If not, take the following steps and replace parts as required:

- Confirm that all connectors are secure, there is no

deformation of the detector, and that the spring is loaded.

Confirm that Loading NIP HP Sensor (JP18)-(JP30-

1)(JP30-2)-(MCN6) is working.

Countermeasure

problem.)

Error

- Confirm that all wires are firmly connected.

- Change the sensor.

2. Change the main board.

7303

Single unit operation: Lock release sensor error during cassette insertion

When a cassette is being inserted:

• Tray Lock Release Sensor

is OFF. (light interception)

• Sensor malfunction

• Deformation of detector

• Motor malfunction

• No solid connection

• Disconnection

• MAIN_BOARD

malfunction

- Confirm that all connectors are secure and there is no

deformation of detector.

Confirm that the Loading NIP Motor (JP2)-(JP3-1) (JP3-2)-(MCN4) is working.

Confirm that Tray Lock Release Sensor (JP19)-(JP30-

1)(JP30-2)-(MCN6) is working.

- Confirm that all wires are firmly connected.

- Change the sensor.

- Replace the upper insertion unit.(No motor should be

replaced.)

2. Change the main board.

7304

Single unit operation: Loading NIP open/close sensor error during cassette insertion

When a cassette is being inserted:

• Loading NIP Open/Close

Sensor is OFF. (light interception)

• Sensor malfunction

• Deformation of detector

• Motor malfunction

• No solid connection

• Disconnection

• MAIN_BOARD

malfunction

1. Use the service tool to confirm that Loading NIP Motor and Loading NIP Open/Close Sensor are working.

If not, take the following steps for the malfunctioning motor or sensor and replace parts as required:

- Confirm that all connectors are secure and there is no

deformation of detector.

Confirm that the Loading NIP Motor (JP2)-(JP3-1) (JP3-2)-(MCN4) is working.

Confirm that Loading NIP Open/Close Sensor (JP20)(JP30-1)(JP30-2)-(MCN6) is working.

- Confirm that all wires are firmly connected.

- Change the sensor.

- Replace the upper insertion unit.(No motor should be

replaced.)

2. Change the main board.

3.4 Error Message Content & Countermeasures

7305

Single unit operation: Plate detection sensor error during cassette insertion

When a cassette is being inserted:

• Plate Sensor is OFF.

(There is a plate.)

• Sensor malfunction

• No solid connection

• Disconnection

• MAIN_BOARD

malfunction

1. Use the service tool to confirm that the Plate Sensor detects a plate.

If not, take the following steps and replace parts as required:

- Confirm that all connectors are secure.

Confirm that the Plate Sensor (light receiving) (JP12)(JP11-1)(JP11-2)-(MCN7) is working.

Confirm that the Plate Sensor (light emitting) (JP27)(JP29-1)(JP29-2)-(JP30-1)(JP30-2)-(MCN6) is working.

- Confirm that all wires are firmly connected.

- Change the sensor.

2. Change the main board.

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Chapter 3 Troubleshooting

Error code

7306

7307

7308

7309

Error Name/Description

Single unit operation: V-SYNC Sensor error during cassette insertion

When a cassette is being inserted:

• V-SYNC Sensor is ON.

(There is a plate.)

Single unit operation: Loading NIP Sensor error during scanning tray lock release

When plate is being feeded:

• When Loading NIP Motor

completes unlocking the tray:

- Three loading NIP

sensors are malfunctioning.

Single unit operation: Tray Sensor error during lowering the scanning NIP

When plate is being feeded:

• When Loading NIP Motor

completes lowering the loading NIP:

- Tray Sensor is ON. (no

tray ejection)

Single unit operation: Tray HP Sensor error during scanning tray ejection

When plate is being feeded:

• When Tray Motor

completes tray ejection:

- Tray HP Sensor is OFF.

(light interception)

Possible causes if solutions

provided in Operation Manual

do not resolve the issue (including reoccurrence)

• Sensor malfunction

• Deformation of detector

• Detector not securely

attached

• No solid connection

• Disconnection

• MAIN_BOARD

malfunction

• Sensor malfunction

• Deformation of detector

• Motor malfunction

• No solid connection

• Disconnection

• MAIN_BOARD

malfunction

• Sensor malfunction

• Deformation of detector

• Motor malfunction

• No solid connection

• Disconnection

• MAIN_BOARD

malfunction

• Sensor malfunction

• Deformation of detector

• Motor malfunction

• No solid connection

• Disconnection

• MAIN_BOARD

malfunction

Countermeasure

(Please take the following steps to diagnose and the

problem.)

1. Use the service tool to confirm that the V-SYNC Sensor is working. If not, take the following steps and replace parts as required:

- Confirm that all connectors are secure, there is no

deformation of detector, the spring is loaded, and the detector is securely attached.

Confirm that the V-SYNC Sensor (JP32)-(JP31-1) (JP31-2)-(JP36-1)(JP36-2)-(MCN5) is working.

- Confirm that all wires are firmly connected.

- Change the sensor.

2. Change the main board.

1. Use the service tool to confirm that Loading NIP Motor and Loading NIP HP Sensor, Tray Lock Release Sensor and Loading NIP Open/Close Sensor are working.

If not, take the following steps for the malfunctioning motor or sensor and replace parts as required:

- Confirm that all connectors are secure and there is no

deformation of detector.

Confirm that the Loading NIP Motor (JP2)-(JP3-1) (JP3-2)-(MCN4) is working.

Confirm that Loading NIP HP Sensor (JP18)-(JP30-

1)(JP30-2)-(MCN6) is working.

Confirm that Tray Lock Release Sensor (JP19)-(JP30-

1)(JP30-2)-(MCN6) is working.

Confirm that Loading NIP Open/Close Sensor (JP20)(JP30-1)(JP30-2)-(MCN6) is working.

- Confirm that all wires are firmly connected.

- Change the sensor.

- Replace the upper insertion unit.(No motor should be

replaced.)

2. Change the main board.

1. Use the service tool to confirm that Loading NIP Motor and Tray Sensor are working. If not, take the following steps for the malfunctioning motor or sensor and replace parts as required:

- Confirm that all connectors are secure and there is no

deformation of detector.

Confirm that the Loading NIP Motor (JP2)-(JP3-1) (JP3-2)-(MCN4) is working.

Confirm that the Tray Sensor (JP26)-(JP28-1)(JP28-2)(JP30-1)(JP30-2)-(MCN6) is working.

- Confirm that all wires are firmly connected.

- Replace the upper insertion unit.(No motor/sensor should

be replaced.)

2. Change the main board.

1. Use the service tool to check if Tray Motor and Tray HP Sensor are working. If not, take the following steps for the malfunctioning motor or sensor and replace parts as required:

- Confirm that all connectors are secure and there is no

deformation of detector.

Confirm that Tray Motor (JP1)-(JP3-1)(JP3-2)-(MCN4) is working.

Confirm that Tray HP Sensor (JP24)-(JP30-1)(JP30-2)(MCN6) is working.

- Confirm that all wires are firmly connected.

- Change the sensor.

- Replace the upper insertion unit.(No motor should be

replaced.)

2. Change the main board.

Error

3.4 Error Message Content & Countermeasures

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Chapter 3 Troubleshooting

Error code

7310

Error Name/Description

Single unit operation: Plate Sensor error during scanning tray ejection

When plate is being feeded:

• When Tray Motor

completes tray ejection:

- Plate Sensor is ON.

(There is no plate.)

Possible causes if solutions

provided in Operation Manual

do not resolve the issue (including reoccurrence)

• No plate in the cassette

• Sensor malfunction

• Motor malfunction

• No solid connection

• Disconnection

• MAIN_BOARD

malfunction

(Please take the following steps to diagnose and the

1. Use the service tool to check if Tray Motor and Plate Sensor are working. If not, take the following steps for the malfunctioning motor or sensor and replace parts as required:

- Confirm that all connectors are secure.

Confirm that Tray Motor (JP1)-(JP3-1)(JP3-2)-(MCN4) is working.

Confirm that the Plate Sensor (light receiving) (JP12)(JP11-1)(JP11-2)-(MCN7) is working.

Confirm that the Plate Sensor (light emitting) (JP27)(JP29-1)(JP29-2)-(JP30-1)(JP30-2)-(MCN6) is working.

Countermeasure

problem.)

Error

- Confirm that all wires are firmly connected.

- Change the sensor.

- Replace the upper insertion unit.(No motor should be

replaced.)

2. Change the main board.

7311

Single unit operation: Tray Sensor error during scanning tray ejection

When plate is being feeded:

• When Tray Motor

completes tray ejection:

- Tray Sensor is ON. (no

tray ejection)

• Cassette jam

• Sensor malfunction

• Deformation of detector

• Motor malfunction

• No solid connection

• Disconnection

• MAIN_BOARD

malfunction

1. Use the service tool to check if Tray Motor and Tray Sensor are working.

If not, take the following steps for the malfunctioning motor or sensor and replace parts as required:

- Confirm that all connectors are secure and there is no

deformation of detector.

Confirm that Tray Motor (JP1)-(JP3-1)(JP3-2)-(MCN4) is working.

Confirm that the Tray Sensor (JP26)-(JP28-1)(JP28-2)(JP30-1)(JP30-2)-(MCN6) is working.

- Confirm that all wires are firmly connected.

- Replace the upper insertion unit.(No motor/sensor should

be replaced.)

2. Change the main board.

7312

Single unit operation: Loading NIP sensor error during lowering of read/NIP

When plate is being feeded:

• When Loading NIP Motor

completes lowering the loading NIP:

- Three loading NIP

sensors are malfunctioning.

• Sensor malfunction

• Deformation of detector

• Motor malfunction

• No solid connection

• Disconnection

• MAIN_BOARD

malfunction

3.4 Error Message Content & Countermeasures

1. Use the service tool to confirm that Loading NIP Motor and Loading NIP HP Sensor, Tray Lock Release Sensor and Loading NIP Open/Close Sensor are working.

If not, take the following steps for the malfunctioning motor or sensor and replace parts as required:

- Confirm that all connectors are secure and there is no

deformation of detector.

Confirm that the Loading NIP Motor (JP2)-(JP3-1) (JP3-2)-(MCN4) is working.

Confirm that Loading NIP HP Sensor (JP18)-(JP30-

1)(JP30-2)-(MCN6) is working.

Confirm that Tray Lock Release Sensor (JP19)-(JP30-

1)(JP30-2)-(MCN6) is working.

Confirm that Loading NIP Open/Close Sensor (JP20)(JP30-1)(JP30-2)-(MCN6) is working.

- Confirm that all wires are firmly connected.

- Change the sensor.

- Replace the upper insertion unit.(No motor should be

replaced.)

2. Change the main board.

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Chapter 3 Troubleshooting

Error code

7313

7314

7315

Error Name/Description

Single unit operation: Loading NIP Sensor error while raising scanning tray

When plate is being feeded:

• When Loading NIP Motor

completes raising the tray:

- Three loading NIP

sensors are malfunctioning.

Single unit operation: Tray Sensor error during scanning/ loading/feeding

When Loading/Feeding Motor completes feed a plate for scanning:

• Tray Sensor is ON. (no tray

ejection)

Single unit operation: Entrance NIP sensor error during read/sub-scan/NIP HP ejection

When plate is being feeded:

• When Sub-scan NIP Motor

completes tray ejection from HP:

- Entrance NIP Sensor is

ON (entrance NIP is open) or OFF (entrance NIP is closed).

This OFF state will soon be turned to ON (entrance NIP is open).

Possible causes if solutions

provided in Operation Manual

do not resolve the issue (including reoccurrence)

• Sensor malfunction

• Deformation of detector

• Motor malfunction

• No solid connection

• Disconnection

• MAIN_BOARD

malfunction

• Sensor malfunction

• Deformation of detector

• Motor malfunction

• No solid connection

• Disconnection

• MAIN_BOARD

malfunction

• Sensor malfunction

• Deformation of detector

• Motor malfunction

• No solid connection

• Disconnection

• MAIN_BOARD

malfunction

Countermeasure

(Please take the following steps to diagnose and the

problem.)

- Confirm that all connectors are secure and there is no

deformation of detector.

Confirm that the Loading NIP Motor (JP2)-(JP3-1) (JP3-2)-(MCN4) is working.

Confirm that Loading NIP HP Sensor (JP18)-(JP30-

1)(JP30-2)-(MCN6) is working.

Confirm that Tray Lock Release Sensor (JP19)-(JP30-

1)(JP30-2)-(MCN6) is working.

Confirm that Loading NIP Open/Close Sensor (JP20)(JP30-1)(JP30-2)-(MCN6) is working.

- Confirm that all wires are firmly connected.

- Change the sensor.

- Replace the upper insertion unit.(No motor should be

replaced.)

2. Change the main board.

1. Use the service tool to check if Loading/Feeding Motor and Tray Sensor are working.

If not, take the following steps for the malfunctioning motor or sensor and replace parts as required:

- Confirm that all connectors are secure and there is no

deformation of detector.

Confirm that Loading/Feeding Motor (JP4)-(MCN4) is working.

Confirm that the Tray Sensor (JP26)-(JP28-1)(JP28-2)(JP30-1)(JP30-2)-(MCN6) is working.

- Confirm that all wires are firmly connected.

- Replace the motor/sensor.

2. Change the main board.

1. Use the service tool to confirm that Sub-scan NIP Motor and Entrance NIP Sensor are working. If not, take the following steps for the malfunctioning motor or sensor and replace parts as required:

- Confirm that all connectors are secure and there is no

deformation of detector.

Confirm that Sub-scan NIP Motor (JP5)-(JP7-1) (JP7-2)-(MCN4) is working.

Confirm that Entrance NIP Sensor (JP33)-(JP31-1) (JP31-2)-(JP36-1)(JP36-2)-(MCN5) is working.

- Confirm that all wires are firmly connected.

- Replace the motor/sensor.

2. Change the main board.

Error

3.4 Error Message Content & Countermeasures

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Chapter 3 Troubleshooting

Error code

7316

Error Name/Description

Single unit operation: Exit NIP sensor error during read/subscan/NIP HP ejection

When plate is being feeded:

• When Sub-scan NIP Motor

completes tray ejection from HP:

- Exit NIP Sensor is OFF.

(Exit NIP is closed.)

Possible causes if solutions

provided in Operation Manual

do not resolve the issue (including reoccurrence)

• Sensor malfunction

• Deformation of detector

• Motor malfunction

• No solid connection

• Disconnection

• MAIN_BOARD

malfunction

(Please take the following steps to diagnose and the

1. Use the service tool to confirm that Sub-scan NIP Motor and Exit NIP Sensor are working. If not, take the following steps for the malfunctioning motor or sensor and replace parts as required:

- Confirm that all connectors are secure and there is no

deformation of detector.

Confirm that Sub-scan NIP Motor (JP5)-(JP7-1) (JP7-2)-(MCN4) is working.

Confirm that Exit NIP Sensor (JP34)-(JP36-1)(JP36-2)(MCN5) is working.

Countermeasure

problem.)

Error

- Confirm that all wires are firmly connected.

- Replace the motor/sensor.

2. Change the main board.

7317

Single unit operation: Plate detection sensor error during read/sub-scan/send

When plate is being feeded:

• When Sub-scan Feeding

Motor completes feed a plate:

- V-SYNC Sensor is OFF.

(There is no plate.)

- Plate Sensor is OFF.

(There is a plate.)

• Plate jam

• Sensor malfunction

• Deformation of detector

• Detector not securely

attached

• Motor malfunction

• No solid connection

• Disconnection

• Upper door not installed

properly

• MAIN_BOARD

malfunction

1. Use the service tool to check if Loading/Feeding Motor and Magnetic Clutch are working.

Check the motor to see if it operates normally in both directions.

If the motor runs fine, check belt tension. If the motor does not run normally, take the following steps and replace parts as required:

- Confirm that all connectors are secure.

Confirm that Loading/Feeding Motor (JP4)-(MCN4) is working.

Confirm that Magnetic Clutch (JP9)-(MCN4) is working.

- Confirm that all wires are firmly connected.

- Replace motor/magnetic clutch.

2. Use the service tool to confirm that Sub-scan NIP Motor and Check the motor to see if it operates normally in both directions. If the motor runs fine, check belt tension. If the motor does not run normally, take the following steps

and replace parts as required:

- Confirm that all connectors are secure.

Confirm that Sub-scan NIP Motor (JP5)(JP7-1) (JP7-2)-(MCN4) is working.

- Confirm that all wires are firmly connected.

- Replace motor.

3. Reinstall upper door.(Feeding guide may be out of alignment.)

4. Use the service tool to check if Sub-scan Feeding Motor and V-SYNC Sensor and Plate Sensor are working.

3.4 Error Message Content & Countermeasures

If not, take the following steps for the malfunctioning motor or sensor and replace parts as required:

- Confirm that all connectors are secure, there is no

deformation of detector, the spring is loaded, and the detector is securely attached.

Confirm that Sub-scan Feeding Motor (JP6)(JP7-1)(JP7-2)-(MCN4) is working.

Confirm that the V-SYNC Sensor (JP32)-(JP31-1) (JP31-2)-(JP36-1)(JP36-2)-(MCN5) is working.

Confirm that the Plate Sensor (light receiving) (JP12)(JP11-1)(JP11-2)-(MCN7) is working.

Confirm that the Plate Sensor (light emitting) (JP27)(JP29-1)(JP29-2)-(JP30-1)(JP30-2)-(MCN6) is working.

- Confirm that all wires are firmly connected.

- Replace the motor/sensor.

5. Change the main board.

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Chapter 3 Troubleshooting

Error code

7318

7319

7320

7321

Error Name/Description

Single unit operation: V-SYNC Sensor error during scanning/ loading/feeding

When plate is being feeded:

• When Loading/Feeding

Motor completes feeding a plate:

- V-SYNC Sensor is OFF.

(There is no plate.)

This OFF state will soon change to ON (with a plate).(remains OFF)

Single unit operation: Entrance NIP sensor error during read/closing of exit NIP

When plate is being feeded:

• When Sub-scan NIP Motor

completes closing exit NIP:

- Entrance NIP Sensor is

ON. (Entrance NIP is open.)

Single unit operation: Exit NIP sensor error during read/ closing of exit NIP

When plate is being feeded:

• When Sub-scan NIP Motor

completes closing exit NIP:

- Exit NIP Sensor is ON.

(Exit NIP is open.)

Single unit operation: Entrance NIP sensor error during read/opening of entrance NIP

When plate is being feeded:

• When Sub-scan NIP Motor

completes opening entrance NIP:

- Entrance NIP Sensor is

OFF. (Entrance NIP is closed.)

Possible causes if solutions

provided in Operation Manual

do not resolve the issue (including reoccurrence)

• Plate jam

• Sensor malfunction

• Deformation of detector

• Detector not securely

attached

• Motor malfunction

• No solid connection

• Disconnection

• MAIN_BOARD

malfunction

• Sensor malfunction

• Deformation of detector

• Motor malfunction

• No solid connection

• Disconnection

• MAIN_BOARD

malfunction

• Sensor malfunction

• Deformation of detector

• Motor malfunction

• No solid connection

• Disconnection

• MAIN_BOARD

malfunction

• Sensor malfunction

• Deformation of detector

• Motor malfunction

• No solid connection

• Disconnection

• MAIN_BOARD

malfunction

Countermeasure

(Please take the following steps to diagnose and the

problem.)

1. Use the service tool to check if Loading/Feeding Motor andV-SYNC Sensor are working. If not, take the following steps for the malfunctioning motor or sensor and replace parts as required:

- Confirm that all connectors are secure, there is no

deformation of detector, the spring is loaded, and the detector is securely attached.

Confirm that Loading/Feeding Motor (JP4)-(MCN4) is working.

Confirm that the V-SYNC Sensor (JP32)-(JP31-1) (JP31-2)-(JP36-1)(JP36-2)-(MCN5) is working.

- Confirm that all wires are firmly connected.

- Replace the motor/sensor.

2. Change the main board.

1. Use the service tool to confirm that Sub-scan NIP Motor and Entrance NIP Sensor are working. If not, take the following steps for the malfunctioning motor or sensor and replace parts as required:

- Confirm that all connectors are secure, there is no

deformation of detector, and spring is loaded. (The spring for the driven roller at entrance may be loose.)

Confirm that Sub-scan NIP Motor (JP5)-(JP7-1) (JP7-2)-(MCN4) is working.

Confirm that Entrance NIP Sensor (JP33)-(JP31-1) (JP31-2)-(JP36-1)(JP36-2)-(MCN5) is working.

- Confirm that all wires are firmly connected.

- Replace the motor/sensor.

2. Change the main board.

1. Use the service tool to confirm that Sub-scan NIP Motor and Exit NIP Sensor are working.

If not, take the following steps for the malfunctioning motor or sensor and replace parts as required:

- Confirm that all connectors are secure, there is no

deformation of detector, and spring is loaded. (The spring for the driven roller at exit may be loose.)

Confirm that Sub-scan NIP Motor (JP5)-(JP7-1) (JP7-2)-(MCN4) is working.

Confirm that Exit NIP Sensor (JP34)-(JP36-1)(JP36-2)(MCN5) is working.

- Confirm that all wires are firmly connected.

- Replace the motor/sensor.

2. Change the main board.

1. Use the service tool to confirm that Sub-scan NIP Motor and Entrance NIP Sensor are working.

If not, take the following steps for the malfunctioning motor or sensor and replace parts as required:

- Confirm that all connectors are secure and there is no

deformation of detector.

Confirm that Sub-scan NIP Motor (JP5)-(JP7-1) (JP7-2)-(MCN4) is working.

Confirm that Entrance NIP Sensor (JP33)-(JP31-1) (JP31-2)-(JP36-1)(JP36-2)-(MCN5) is working.

- Confirm that all wires are firmly connected.

- Replace the motor/sensor.

2. Change the main board.

Error



3.4 Error Message Content & Countermeasures

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Chapter 3 Troubleshooting

Error code

7322

Error Name/Description

Single unit operation: Exit NIP sensor error during read/ opening of entrance NIP

When plate is being feeded:

• When Sub-scan NIP Motor

completes opening entrance NIP:

- Exit NIP Sensor is ON.

(Exit NIP is open.)

Possible causes if solutions

provided in Operation Manual

do not resolve the issue (including reoccurrence)

• Sensor malfunction

• Deformation of detector

• Motor malfunction

• No solid connection

• Disconnection

• MAIN_BOARD

malfunction

(Please take the following steps to diagnose and the

1. Use the service tool to confirm that Sub-scan NIP Motor and Exit NIP Sensor are working. If not, take the following steps for the malfunctioning motor or sensor and replace parts as required:

- Confirm that all connectors are secure, there is no

deformation of detector, and spring is loaded. (The spring for the driven roller at exit may be loose.)

Confirm that Sub-scan NIP Motor (JP5)-(JP7-1) (JP7-2)-(MCN4) is working.

Confirm that Exit NIP Sensor (JP34)-(JP36-1)(JP36-2)(MCN5) is working.

Countermeasure

problem.)

Error

- Confirm that all wires are firmly connected.

- Replace the motor/sensor.

2. Change the main board.

7323

Single unit operation: Entrance NIP sensor error during read/closing of entrance NIP

When plate is being feeded:

• When Sub-scan NIP Motor

completes closing entrance NIP:

• Sensor malfunction

• Deformation of detector

• Motor malfunction

• No solid connection

• Disconnection

• MAIN_BOARD

malfunction

- Entrance NIP Sensor is

ON. (Entrance NIP is open.)

1. Use the service tool to confirm that Sub-scan NIP Motor and Entrance NIP Sensor are working. If not, take the following steps for the malfunctioning motor or sensor and replace parts as required:

- Confirm that all connectors are secure, there is no

deformation of detector, and spring is loaded. (The spring for the driven roller at entrance may be loose.)

Confirm that Sub-scan NIP Motor (JP5)-(JP7-1) (JP7-2)-(MCN4) is working.

Confirm that Entrance NIP Sensor (JP33)-(JP31-1) (JP31-2)-(JP36-1)(JP36-2)-(MCN5) is working.

- Confirm that all wires are firmly connected.

- Replace the motor/sensor.

2. Change the main board.

7324

Single unit operation: Exit NIP sensor error during read/ closing of entrance NIP

When plate is being feeded:

• When Sub-scan NIP Motor

completes closing entrance NIP:

- Exit NIP Sensor is ON.

(Exit NIP is open.)

• Sensor malfunction

• Deformation of detector

• Motor malfunction

• No solid connection

• Disconnection

• MAIN_BOARD

malfunction

1. Use the service tool to confirm that Sub-scan NIP Motor and Exit NIP Sensor are working.

If not, take the following steps for the malfunctioning motor or sensor and replace parts as required:

- Confirm that all connectors are secure, there is no

deformation of detector, and spring is loaded. (The spring for the driven roller at exit may be loose.)

Confirm that Sub-scan NIP Motor (JP5)-(JP7-1) (JP7-2)-(MCN4) is working.

Confirm that Exit NIP Sensor (JP34)-(JP36-1)(JP36-2)(MCN5) is working.

- Confirm that all wires are firmly connected.

- Replace the motor/sensor.

3.4 Error Message Content & Countermeasures

7325

Single unit operation: V-SYNC Sensor error during scanning/ sub-scan/returning

When plate is being feeded:

• V-SYNC Sensor does not

come on (with a plate) when Sub-scan Feeding Motor is returning the plate, or the sensor remains ON after the operation is complete.

• Plate jam

• Sensor malfunction

• Deformation of detector

• Detector not securely

attached

• Motor malfunction

• No solid connection

• Disconnection

• MAIN_BOARD

malfunction

• Slipping of the slowdown

pulley and drive belt.

2. Change the main board.

1. Use the service tool to check if Sub-scan Feeding Motor and V-SYNC Sensor are working.

If not, take the following steps for the malfunctioning motor or sensor and replace parts as required:

- Confirm that all connectors are secure, there is no

deformation of detector, the spring is loaded, and the detector is securely attached.

Confirm that Sub-scan Feeding Motor (JP6)(JP7-1)(JP7-2)-(MCN4) is working.

Confirm that the V-SYNC Sensor (JP32)-(JP31-1) (JP31-2)-(JP36-1)(JP36-2)-(MCN5) is working.

- Confirm that all wires are firmly connected.

- Replace the motor/sensor.

2. Change the main board.

3. Treat the slowdown pulley surface.



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Chapter 3 Troubleshooting

Error code

7326

7327

7328

Error Name/Description

Single unit operation: Tray Sensor error 1 during read/ sub-scan/send

When Sub-scan Feeding Motor completes feed a plate for scanning:

• V-SYNC Sensor is ON.

(There is a plate.) and Tray Sensor is ON. (no tray ejection)

Single unit operation: Tray Sensor error when scanning NIP tray is being lowered

When plate is being feeded:

• When Loading NIP Motor

completes opening roller NIP and tray is lowered:

- Tray Sensor is ON. (no

tray ejection)

Single unit operation: Loading NIP Sensor error when scanning NIP tray is lowered

When plate is being feeded:

• When Loading NIP Motor

completes opening roller NIP and tray is lowered:

- Three loading NIP

sensors are malfunctioning.

Possible causes if solutions

provided in Operation Manual

do not resolve the issue (including reoccurrence)

• Sensor malfunction

• Deformation of detector

• Detector not securely

attached

• Motor malfunction

• No solid connection

• Disconnection

• MAIN_BOARD

malfunction

• Sensor malfunction

• Deformation of detector

• Motor malfunction

• No solid connection

• Disconnection

• MAIN_BOARD

malfunction

• Sensor malfunction

• Deformation of detector

• Motor malfunction

• No solid connection

• Disconnection

• MAIN_BOARD

malfunction

Countermeasure

(Please take the following steps to diagnose and the

problem.)

- Confirm that all connectors are secure, there is no

deformation of detector, the spring is loaded, and the detector is securely attached.

Confirm that Sub-scan Feeding Motor (JP6)(JP7-1)(JP7-2)-(MCN4) is working.

Confirm that the V-SYNC Sensor (JP32)-(JP31-1) (JP31-2)-(JP36-1)(JP36-2)-(MCN5) is working.

Confirm that the Tray Sensor (JP26)-(JP28-1)(JP28-2)(JP30-1)(JP30-2)-(MCN6) is working.

- Confirm that all wires are firmly connected.

- Replace the motor/sensor.

2. Change the main board.

1. Use the service tool to confirm that Loading NIP Motor and Tray Sensor are working. If not, take the following steps for the malfunctioning motor or sensor and replace parts as required:

- Confirm that all connectors are secure and there is no

deformation of detector.

Confirm that the Loading NIP Motor (JP2)-(JP3-1) (JP3-2)-(MCN4) is working.

Confirm that the Tray Sensor (JP26)-(JP28-1)(JP28-2)(JP30-1)(JP30-2)-(MCN6) is working.

- Confirm that all wires are firmly connected.

- Change the sensor.

- Replace the upper insertion unit.(No motor should be

replaced.)

2. Change the main board.　

- Confirm that all connectors are secure and there is no

deformation of detector.

Confirm that the Loading NIP Motor (JP2)-(JP3-1) (JP3-2)-(MCN4) is working.

Confirm that Loading NIP HP Sensor (JP18)-(JP30-

1)(JP30-2)-(MCN6) is working.

Confirm that Tray Lock Release Sensor (JP19)-(JP30-

1)(JP30-2)-(MCN6) is working.

Confirm that Loading NIP Open/Close Sensor (JP20)(JP30-1)(JP30-2)-(MCN6) is working.

- Confirm that all wires are firmly connected.

- Change the sensor.

- Replace the upper insertion unit.(No motor should be

replaced.)

2. Change the main board.

Error

3.4 Error Message Content & Countermeasures

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Page 78

Chapter 3 Troubleshooting

Error code

7329

Error Name/Description

Single unit operation: Plate detection sensor error during read/insertion/feed (return)

When plate is being feeded:

• When Loading/Feeding

Motor completes returning a plate:

- Plate Sensor is OFF.

(There is a plate.)

Possible causes if solutions

provided in Operation Manual

do not resolve the issue (including reoccurrence)

• Plate jam

• Cassette defect

• Plate defect

• Sensor malfunction

• Motor malfunction

• No solid connection

• Disconnection

• MAIN_BOARD

malfunction

(Please take the following steps to diagnose and the

1. Check cassette and plate.

- Confirm that nonwoven fabric inside cassette is intact.

- Confirm that there is any deformation/damage to plate

slot.

- Confirm that there is any damage to plate.

2. Use the service tool to check if Loading/Feeding Motor and Plate Sensor are working. If not, take the following steps for the malfunctioning motor or sensor and replace parts as required:

- Confirm that all connectors are secure.

Confirm that Loading/Feeding Motor (JP4)-(MCN4) is working.

Confirm that the Plate Sensor (light receiving) (JP12)(JP11-1)(JP11-2)-(MCN7) is working.

Confirm that the Plate Sensor (light emitting) (JP27)(JP29-1)(JP29-2)-(JP30-1)(JP30-2)-(MCN6) is working.

Countermeasure

problem.)

Error

- Confirm that all wires are firmly connected.

- Replace the motor/sensor.

7330

Single unit operation: Size detection error during cassette insertion

After inserting a cassette and position control operation is launched:

• None of Size Detection

Sensor 1 to 4 matches any cassette size.

• Wrong cassette (not

supported by this device)

• Sensor malfunction

• No solid connection

• Disconnection

• MAIN_BOARD

malfunction

3. Change the main board.　

1. Check to see that the link spring of lower insertion unit is intact.

2. Use the service tool to confirm that Size Detection Sensor 1 to 4 are working.

If any are not working, take the following steps and replace parts as required:

- Confirm that all connectors are secure.

Confirm that Size Detection Sensor 1(JP14)-(JP16-1) (JP16-2)-(MCN7) is working.

Confirm that Size Detection Sensor 2(JP15)-(JP16-1) (JP16-2)-(MCN7) is working.

Confirm that Size Detection Sensor 3 (JP23)-(JP30-1) (JP30-2)-(MCN6) is working.

Confirm that Size Detection Sensor 4(JP17)-(JP30-1) (JP30-2)-(MCN6) is working.

- Confirm that all wires are firmly connected.

- If Size Detection Sensor 1/2 is malfunctioning, replace

the sensor.

- If Size Detection Sensor 3/4 is malfunctioning, replace

the upper insertion unit.(Sensors do not require replacing)

3.4 Error Message Content & Countermeasures

7331

Single unit operation: Tray HP Sensor error when scanning tray returns

When plate is being feeded:

• When Tray Motor

completes returning the tray:

- Tray HP Sensor is ON.

(transparent)

• Cassette defect

• Deformation of detector

• Sensor malfunction

• Motor malfunction

• No solid connection

• Disconnection

• MAIN_BOARD

malfunction

3. Change the main board.　

1. Confirm that cassette tray can be inserted/ejected smoothly. If not, replace the cassette.

2. Use the service tool to check if Tray Motor and Tray HP Sensor are working.

If not, take the following steps for the malfunctioning motor or sensor and replace parts as required:

- Confirm that all connectors are secure and there is no

deformation of detector.

Confirm that Tray Motor (JP1)-(JP3-1)(JP3-2)-(MCN4) is working.

Confirm that Tray HP Sensor (JP24)-(JP30-1)(JP30-2)(MCN6) is working.

- Confirm that all wires are firmly connected.

- Change the sensor.

- Replace the upper insertion unit.(No motor should be

replaced.)

3. Change the main board.

3-44 REGIUS /II Service Manual

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Chapter 3 Troubleshooting

Error code

7332

7333

7334

7335

Error Name/Description

Single unit operation: Tray Sensor error when scanning tray returns

When plate is being feeded:

• When Tray Motor

completes returning the tray:

- Tray Sensor is OFF. (tray

ejection)

Single unit operation: Lock sensor error during read/ cassette lock release

When plate is being feeded:

• When Loading NIP Motor

completes unlocking the cassette:

- Either Left or Right

Cassette Lock Sensor is OFF. (locked)

Single unit operation: Tray Sensor error when releasing scanning cassette lock

When plate is being feeded:

• When Loading NIP Motor

completes unlocking the cassette:

- Tray Sensor is OFF. (tray

ejection)

Single unit operation: Loading NIP sensor error during read/cassette lock release

When plate is being feeded:

• When Loading NIP Motor

completes unlocking the cassette:

- Three loading NIP

sensors are malfunctioning.

Possible causes if solutions

provided in Operation Manual

do not resolve the issue (including reoccurrence)

• Cassette jam

• Sensor malfunction

• Deformation of detector

• Motor malfunction

• No solid connection

• Disconnection

• MAIN_BOARD

malfunction

• Cassette jam

• Sensor malfunction

• Deformation of detector

• Motor malfunction

• No solid connection

• Disconnection

• MAIN_BOARD

malfunction

• Sensor malfunction

• Deformation of detector

• Motor malfunction

• No solid connection

• Disconnection

• MAIN_BOARD

malfunction

• Sensor malfunction

• Deformation of detector

• Motor malfunction

• No solid connection

• Disconnection

• MAIN_BOARD

malfunction

Countermeasure

(Please take the following steps to diagnose and the

problem.)

1. Use the service tool to check if Tray Motor and Tray Sensor are working. If not, take the following steps for the malfunctioning motor or sensor and replace parts as required:

- Confirm that all connectors are secure and there is no

deformation of detector. Confirm that Tray Motor (JP1)-(JP3-1)(JP3-2)-(MCN4) is working. Confirm that the Tray Sensor (JP26)-(JP28-1)(JP28-2)(JP30-1)(JP30-2)-(MCN6) is working.

- Confirm that all wires are firmly connected.

- Replace the upper insertion unit.(No motor/sensor should

be replaced.)

2. Change the main board.

1. Use the service tool to confirm that Loading NIP Motor and Cassette Lock Sensor Left/Right are working.

If not, take the following steps for the malfunctioning motor or sensor and replace parts as required:

- Confirm that all connectors are secure, there is no

deformation of the detector, and that the spring is loaded. Confirm that the Loading NIP Motor (JP2)-(JP3-1) (JP3-2)-(MCN4) is working. Confirm that Left Cassette Lock Sensor (JP21)-(JP30-1) (JP30-2)-(MCN6) is working. Confirm that Right Cassette Lock Sensor (JP25)(JP30-1)(JP30-2)-(MCN6) is working.

- Confirm that all wires are firmly connected.

- Replace the upper insertion unit.(No motor/sensor should

be replaced.)

2. Change the main board.

1. Use the service tool to confirm that Loading NIP Motor and Tray Sensor are working.

If not, take the following steps for the malfunctioning motor or sensor and replace parts as required:

- Confirm that all connectors are secure and there is no

deformation of detector. Confirm that the Loading NIP Motor (JP2)-(JP3-1) (JP3-2)-(MCN4) is working. Confirm that the Tray Sensor (JP26)-(JP28-1)(JP28-2)(JP30-1)(JP30-2)-(MCN6) is working.

- Confirm that all wires are firmly connected.

- Replace the upper insertion unit.(No motor/sensor should

be replaced.)

2. Change the main board.

1. Use the service tool to confirm that Loading NIP Motor and Loading NIP HP Sensor, Tray Lock Release Sensor and Loading NIP Open/Close Sensor are working.

If not, take the following steps for the malfunctioning motor or sensor and replace parts as required:

- Confirm that all connectors are secure and there is no

deformation of detector. Confirm that the Loading NIP Motor (JP2)-(JP3-1) (JP3-2)-(MCN4) is working. Confirm that Loading NIP HP Sensor (JP18)-(JP30-

1)(JP30-2)-(MCN6) is working. Confirm that Tray Lock Release Sensor (JP19)-(JP30-

1)(JP30-2)-(MCN6) is working. Confirm that Loading NIP Open/Close Sensor (JP20)(JP30-1)(JP30-2)-(MCN6) is working.

- Confirm that all wires are firmly connected.

- Change the sensor.

- Replace the upper insertion unit.(No motor should be

replaced.)

2. Change the main board.

Error

3.4 Error Message Content & Countermeasures

REGIUS /II Service Manual 3-45

Page 80

Chapter 3 Troubleshooting

Error code

7336

Error Name/Description

Single unit operation: Plate long check error during read/ sub-scan/send

When plate is being feeded:

• When Sub-scan Feeding

Motor is feeding a plate:

- The feeding distance by

Sub-scan Feeding Motor (from V-SYNC Sensor is ON to OFF) differs from inserted cassette plate length.

Possible causes if solutions

provided in Operation Manual

do not resolve the issue (including reoccurrence)

• Wrong length plate

inserted

• Plate jam

• Sensor malfunction

• Deformation of detector

• Detector not securely

attached

• Feeding guide malfunction

• Foreign object in feeding

path

• Feeding roller slippage

• Motor malfunction

• No solid connection

• Disconnection

• MAIN_BOARD

malfunction

(Please take the following steps to diagnose and the

1. Use the service tool to confirm that Size Detection Sensor properly detects cassette size. If any are not working, take the following steps and replace parts as required:

- Confirm that all connectors are secure, there is no

deformation of the detector, and that the spring is loaded.

Confirm that Size Detection Sensor 1(JP14)-(JP16-1) (JP16-2)-(MCN7) is working.

Confirm that Size Detection Sensor 2(JP15)-(JP16-1) (JP16-2)-(MCN7) is working.

Confirm that Size Detection Sensor 3 (JP23)-(JP30-1) (JP30-2)-(MCN6) is working.

Confirm that Size Detection Sensor 4(JP17)-(JP30-1) (JP30-2)-(MCN6) is working.

- Confirm that all wires are firmly connected.

- If Size Detection Sensor 1/2 is malfunctioning, replace

the sensor.

Countermeasure

problem.)

Error

- If Size Detection Sensor 3/4 is malfunctioning, replace

the upper insertion unit.(Sensors do not require replacing)

2. Check detector of V-SYNC assembly.

- Confirm that spring is intact.

- Confirm that there is no deformation.

- Confirm that the plate moves smoothly.

3. Check feeding path.

- Confirm that there is a foreign object on feeding path.

- Confirm that there is no protrusion on feeding guide.

- Confirm that there is a foreign object on the roller.

- Confirm that roller has any condensation.

4. Use the service tool to check if Sub-scan Feeding Motor and V-SYNC Sensor are working.

If not, take the following steps for the malfunctioning motor or sensor and replace parts as required:

- Confirm that all connectors are secure.

Confirm that Sub-scan Feeding Motor (JP6)(JP7-1)(JP7-2)-(MCN4) is working.

Confirm that the V-SYNC Sensor (JP32)-(JP31-1) (JP31-2)-(JP36-1)(JP36-2)-(MCN5) is working.

- Confirm that all wires are firmly connected.

- Replace the motor/sensor.

3.4 Error Message Content & Countermeasures

7337

Single unit operation: No cassette when controlling cassette position and releasing cassette lock

When cassette position control and unlocking operations are initiated:

No cassette A cassette must be inserted in order to execute a feeding

5. Change the main board.

command during a unit test.

• Either Cassette Sensor or

Cassette Lock Sensor Left/ Right is OFF.

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Chapter 3 Troubleshooting

Error code

7338

7339

Error Name/Description

Single unit operation: Tray Sensor error 2 during read/ sub-scan/send

When Sub-scan Feeding Motor completes feed a plate for scanning:

• V-SYNC Sensor is OFF

(There is no plate.) and Tray Sensor is ON. (no tray ejection)

Single unit operation: V-SYNC Sensor error 2 during scanning/loading/feeding/ returning

When Loading/Feeding Motor completes returning a plate for scanning:

• V-SYNC Sensor is ON.

(There is a plate.)

• Plate Sensor is ON. (There

is no plate.)

• Tray Sensor is ON. (no tray

ejection)

Possible causes if solutions

provided in Operation Manual

do not resolve the issue (including reoccurrence)

• Sensor malfunction

• Deformation of detector

• Motor malfunction

• No solid connection

• Disconnection

• MAIN_BOARD

malfunction

• Plate jam

• Deformation of detector

• Detector not securely

attached

• Feeding guide malfunction

• Foreign object in feeding

path

• Feeding roller slippage

• Cassette defect

• Plate defect

• Upper door not installed

properly

• Sensor malfunction

• Motor malfunction

• No solid connection

• Disconnection

• MAIN_BOARD

malfunction

Countermeasure

(Please take the following steps to diagnose and the

problem.)

1. Use the service tool to check if Sub-scan Feeding Motor and Tray Sensor are working. If not, take the following steps for the malfunctioning motor or sensor and replace parts as required:

- Confirm that all connectors are secure, and there is no

deformation of detector.

Confirm that Sub-scan Feeding Motor (JP6)(JP7-1)(JP7-2)-(MCN4) is working.

Confirm that the Tray Sensor (JP26)-(JP28-1)(JP28-2)(JP30-1)(JP30-2)-(MCN6) is working.

- Confirm that all wires are firmly connected.

- Replace the motor/sensor.

2. Change the main board.

1. Check detector of V-SYNC assembly.

- Confirm that spring is intact.

- Confirm that there is no deformation.

- Confirm that the plate moves smoothly.

2. Check feeding path.

- Confirm that there is a foreign object on feeding path.

- Confirm that there is no protrusion on feeding guide.

- Confirm that there is a foreign object on the roller.

- Confirm that roller has any condensation.

3. Check cassette and plate.

- Confirm that nonwoven fabric inside cassette is intact.

- Confirm that there is any deformation/damage to plate

slot.

- Confirm that there is any damage to plate.

4. Use the service tool to check if Loading/Feeding Motor, Magnetic Clutch, V-SYNC Sensor and Tray Sensor are working.

Check the motor to see if it operates normally in both directions. If not, take the following steps for the malfunctioning motor or sensor and replace parts as required:

- Confirm that all connectors are secure.

Confirm that Loading/Feeding Motor (JP4)-(MCN4) is working.

Confirm that Magnetic Clutch (JP9)-(MCN4) is working.

Confirm that the V-SYNC Sensor (JP32)-(JP31-1) (JP31-2)-(JP36-1)(JP36-2)-(MCN5) is working.

Confirm that the Tray Sensor (JP26)-(JP28-1)(JP28-2)(JP30-1)(JP30-2)-(MCN6) is working.

- Confirm that all wires are firmly connected.

- Replace motor/magnetic clutch/sensor.

5. Reinstall upper door.(Feeding guide may be out of alignment.)

6. Change the main board.

Error

3.4 Error Message Content & Countermeasures

REGIUS /II Service Manual 3-47

Page 82

Chapter 3 Troubleshooting

Possible causes if solutions Error code

7343

Error Name/Description

Single unit operation: V-SYNC sensor error 2 when sub-scan

When plate is being feeded:

• When Sub-scan Feeding

Motor completes feed a plate:

- V-SYNC Sensor is ON.

(There is a plate.)

- Tray Sensor is OFF. (tray

ejection)

provided in Operation Manual

do not resolve the issue (including reoccurrence)

• Plate jam

• Deformation of detector

• Detector not securely

attached

• Feeding guide malfunction

• Foreign object in feeding

path

• Feeding roller slippage

• Cassette defect

• Plate defect

• Upper door not installed

properly

• Sensor malfunction

• Motor malfunction

• No solid connection

• Disconnection

• MAIN_BOARD

malfunction

(Please take the following steps to diagnose and the

1. Check detector of V-SYNC assembly.

- Confirm that spring is intact.

- Confirm that there is no deformation.

- Confirm that the plate moves smoothly.

2. Check feeding path.

- Confirm that there is a foreign object on feeding path.

- Confirm that there is no protrusion on feeding guide.

- Confirm that there is a foreign object on the roller.

- Confirm that roller has any condensation.

3. Check cassette and plate.

- Confirm that nonwoven fabric inside cassette is intact.

- Confirm that there is any deformation/damage to plate

slot.

- Confirm that there is any damage to plate.

If the motor does not run normally, take the following steps and replace parts as required:

Countermeasure

problem.)

Error

- Confirm that all connectors are secure.

Confirm that Loading/Feeding Motor (JP4)-(MCN4) is working.

Confirm that Magnetic Clutch (JP9)-(MCN4) is working.

- Confirm that all wires are firmly connected.

- Replace motor/magnetic clutch.

5. Reinstall upper door.(Feeding guide may be out of alignment.)

- Confirm that all connectors are secure.

Confirm that Sub-scan Feeding Motor (JP6)(JP7-1)(JP7-2)-(MCN4) is working.

Confirm that the V-SYNC Sensor (JP32)-(JP31-1) (JP31-2)-(JP36-1)(JP36-2)-(MCN5) is working.

Confirm that the Tray Sensor (JP26)-(JP28-1)(JP28-2)(JP30-1)(JP30-2)-(MCN6) is working.

3.4 Error Message Content & Countermeasures

- Confirm that all wires are firmly connected.

- Replace the motor/sensor.

7. Change the main board.

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Chapter 3 Troubleshooting

Error code

7344

7345

Error Name/Description

Single unit operation: V-SYNC Sensor error 1 during scanning/loading/feeding/ returning

When plate is being feeded:

• When Loading/Feeding

Motor completes returning a plate:

- V-SYNC Sensor is ON.

(There is a plate.)

- Plate Sensor is ON.

(There is no plate.)

- Tray Sensor is OFF. (tray

ejection)

Single unit operation: Plate detection sensor error during read/sub-scan/return

When plate is being feeded:

• When Sub-scan Feeding

Motor completes returning a plate:

- Plate Sensor is ON.

(There is no plate.)

Possible causes if solutions

provided in Operation Manual

do not resolve the issue (including reoccurrence)

• Plate jam

• Deformation of detector

• Detector not securely

attached

• Feeding guide malfunction

• Foreign object in feeding

path

• Feeding roller slippage

• Cassette defect

• Plate defect

• Upper door not installed

properly

• Sensor malfunction

• Motor malfunction

• No solid connection

• Disconnection

• MAIN_BOARD

malfunction

• Plate jam

• Feeding guide malfunction

• Foreign object in feeding

path

• Feeding roller slippage

• Upper door not installed

properly

• Sensor malfunction

• Motor malfunction

• No solid connection

• Disconnection

• MAIN_BOARD

malfunction

Countermeasure

(Please take the following steps to diagnose and the

problem.)

1. Check detector of V-SYNC assembly.

- Confirm that spring is intact.

- Confirm that there is no deformation.

- Confirm that the plate moves smoothly.

2. Check feeding path.

- Confirm that there is a foreign object on feeding path.

- Confirm that there is no protrusion on feeding guide.

- Confirm that there is a foreign object on the roller.

- Confirm that roller has any condensation.

3. Check cassette and plate.

- Confirm that nonwoven fabric inside cassette is intact.

- Confirm that there is any deformation/damage to plate

slot.

- Confirm that there is any damage to plate.

- Confirm that all connectors are secure.

Confirm that Loading/Feeding Motor (JP4)-(MCN4) is working.

Confirm that Magnetic Clutch (JP9)-(MCN4) is working.

Confirm that the V-SYNC Sensor (JP32)-(JP31-1) (JP31-2)-(JP36-1)(JP36-2)-(MCN5) is working.

- Confirm that all wires are firmly connected.

- Replace the motor/magnetic clutch/sensor.

5. Reinstall upper door.(Feeding guide may be out of alignment.)

6. Change the main board.

1. Check feeding path.

- Confirm that there is a foreign object on feeding path.

- Confirm that there is no protrusion on feeding guide.

- Confirm that there is a foreign object on the roller.

- Confirm that roller has any condensation.

2. Reinstall upper door.(Feeding guide may be out of alignment.)

3. Use the service tool to check if Sub-scan Feeding Motor and Plate Sensor are working. If not, take the following steps for the malfunctioning motor or sensor and replace parts as required:

- Confirm that all connectors are secure.

Confirm that Sub-scan Feeding Motor (JP6)(JP7-1)(JP7-2)-(MCN4) is working.

Confirm that the Plate Sensor (light receiving) (JP12)(JP11-1)(JP11-2)-(MCN7) is working.

Confirm that the Plate Sensor (light emitting) (JP27)(JP29-1)(JP29-2)-(JP30-1)(JP30-2)-(MCN6) is working.

- Confirm that all wires are firmly connected.

- Replace the motor/sensor.

4. Change the main board.

Error

3.4 Error Message Content & Countermeasures

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Chapter 3 Troubleshooting

Error code

7346

Error Name/Description

Single unit operation: Loading NIP open/close sensor error during read/subscan/send

When plate is being feeded:

• When Sub-scan Feeding

Motor completes feed a plate:

- Loading NIP Open/Close

Sensor is ON (transparent).

Possible causes if solutions

provided in Operation Manual

do not resolve the issue (including reoccurrence)

• Sensor malfunction

• Deformation of detector

• Motor malfunction

• No solid connection

• Disconnection

• MAIN_BOARD

malfunction

(Please take the following steps to diagnose and the

- Confirm that all connectors are secure and there is no

deformation of detector.

Confirm that Sub-scan Feeding Motor (JP6)(JP7-1)(JP7-2)-(MCN4) is working.

Confirm that Loading NIP Open/Close Sensor (JP20)(JP30-1)(JP30-2)-(MCN6) is working.

- Confirm that all wires are firmly connected.

Countermeasure

problem.)

Error

- Replace the motor/sensor.

2. Change the main board.

7347

Single unit operation: Tray Sensor error during scanning/ loading/NIP closing

When plate is being feeded:

• When Loading NIP Motor

completes closing the loading NIP:

- Tray Sensor is ON. (no

tray ejection)

• Sensor malfunction

• Deformation of detector

• Motor malfunction

• No solid connection

• Disconnection

• MAIN_BOARD

malfunction

1. Use the service tool to confirm that Loading NIP Motor and Tray Sensor are working.

If not, take the following steps for the malfunctioning motor or sensor and replace parts as required:

- Confirm that all connectors are secure and there is no

deformation of detector.

Confirm that the Loading NIP Motor (JP2)-(JP3-1) (JP3-2)-(MCN4) is working.

Confirm that the Tray Sensor (JP26)-(JP28-1)(JP28-2)(JP30-1)(JP30-2)-(MCN6) is working.

- Confirm that all wires are firmly connected.

- Replace the motor/sensor.

2. Change the main board.

7348

Single unit operation: Loading NIP sensor error during lowering of notch to regulated position

After inserting a cassette and position control operation is launched:

• Three loading NIP sensors

are malfunctioning.

• Cassette jam

• Sensor malfunction

• Deformation of detector

• Motor malfunction

• No solid connection

• Disconnection

• MAIN_BOARD

malfunction

3.4 Error Message Content & Countermeasures

- Confirm that all connectors are secure and there is no

deformation of detector.

Confirm that the Loading NIP Motor (JP2)-(JP3-1) (JP3-2)-(MCN4) is working.

Confirm that Loading NIP HP Sensor (JP18)-(JP30-

1)(JP30-2)-(MCN6) is working.

Confirm that Tray Lock Release Sensor (JP19)-(JP30-

1)(JP30-2)-(MCN6) is working.

Confirm that Loading NIP Open/Close Sensor (JP20)(JP30-1)(JP30-2)-(MCN6) is working.

- Confirm that all wires are firmly connected.

- Change the sensor.

- Replace the upper insertion unit.(No motor should be

replaced.)

2. Change the main board.

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Chapter 3 Troubleshooting

Error code

7349

7350

7351

Error Name/Description

Single unit operation: Plate detection sensor error during read/lowering of NIP

When plate is being feeded:

• When Loading NIP Motor

completes lowering the loading NIP:

- Plate Sensor is ON.

(There is no plate.)

Single unit operation: Tray Sensor error while raising tray for scanning

When plate is being feeded:

• When Loading NIP Motor

completes raising the tray:

- Tray Sensor is ON. (no

tray ejection)

Single unit operation: Loading NIP sensor error during read/insertion/opening of NIP

When plate is being feeded:

• When Loading NIP Motor

completes opening the loading NIP:

- Three loading NIP

sensors are malfunctioning.

Possible causes if solutions

provided in Operation Manual

do not resolve the issue (including reoccurrence)

• No plate

• Cassette defect

• Sensor malfunction

• Motor malfunction

• No solid connection

• Disconnection

• MAIN_BOARD

malfunction

• Sensor malfunction

• Deformation of detector

• Motor malfunction

• No solid connection

• Disconnection

• MAIN_BOARD

malfunction

• Sensor malfunction

• Deformation of detector

• Motor malfunction

• No solid connection

• Disconnection

• MAIN_BOARD

malfunction

Countermeasure

(Please take the following steps to diagnose and the

problem.)

1. Check cassette.

- Confirm that there is a cassette.

- Confirm that there is any deformation/damage to

cassette plate loading lever.

- Check to see that tray can be inserted/ejected without

any problem.

2. Use the service tool to confirm that Loading NIP Motor and Plate Sensor are working. If not, take the following steps for the malfunctioning motor or sensor and replace parts as required:

- Confirm that all connectors are secure.

Confirm that the Loading NIP Motor (JP2)-(JP3-1)(JP3-

2)-(MCN4) is working.

Confirm that the Plate Sensor (light receiving) (JP12)(JP11-1)(JP11-2)-(MCN7) is working.

Confirm that the Plate Sensor (light emitting) (JP27)(JP29-1)(JP29-2)-(JP30-1)(JP30-2)-(MCN6) is working.

- Confirm that all wires are firmly connected.

- Change the sensor.

- Replace the upper insertion unit.(No motor should be

replaced.)

3. Change the main board.

1. Use the service tool to confirm that Loading NIP Motor and Tray Sensor are working. If not, take the following steps for the malfunctioning motor or sensor and replace parts as required:

- Confirm that all connectors are secure and there is no

deformation of detector.

Confirm that the Loading NIP Motor (JP2)-(JP3-1) (JP3-2)-(MCN4) is working.

Confirm that the Tray Sensor (JP26)-(JP28-1)(JP28-2)(JP30-1)(JP30-2)-(MCN6) is working.

- Confirm that all wires are firmly connected.

- Replace the motor/sensor.

2. Change the main board.

1. Use the service tool to confirm that Loading NIP Motor and Loading NIP HP Sensor, Tray Lock Release Sensor and Loading NIP Open/Close Sensor are working.

If not, take the following steps for the malfunctioning motor or sensor and replace parts as required:

- Confirm that all connectors are secure and there is no

deformation of detector.

Confirm that the Loading NIP Motor (JP2)-(JP3-1) (JP3-2)-(MCN4) is working.

Confirm that Loading NIP HP Sensor (JP18)-(JP30-

1)(JP30-2)-(MCN6) is working.

Confirm that Tray Lock Release Sensor (JP19)-(JP30-

1)(JP30-2)-(MCN6) is working.

Confirm that Loading NIP Open/Close Sensor (JP20)(JP30-1)(JP30-2)-(MCN6) is working.

- Confirm that all wires are firmly connected.

- Change the sensor.

- Replace the upper insertion unit.(No motor should be

replaced.)

2. Change the main board.

Error

3.4 Error Message Content & Countermeasures

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Chapter 3 Troubleshooting

Error code

7352

Error Name/Description

Single unit operation: Loading NIP sensor error during read/insertion/closing of NIP

When plate is being feeded:

• When Loading NIP Motor

completes closing the loading NIP:

- Three loading NIP

sensors are malfunctioning.

Possible causes if solutions

provided in Operation Manual

do not resolve the issue (including reoccurrence)

• Sensor malfunction

• Deformation of detector

• Motor malfunction

• No solid connection

• Disconnection

• MAIN_BOARD

malfunction

(Please take the following steps to diagnose and the

- Confirm that all connectors are secure and there is no

deformation of detector.

Confirm that the Loading NIP Motor (JP2)-(JP3-1) (JP3-2)-(MCN4) is working.

Confirm that Loading NIP HP Sensor (JP18)-(JP30-

1)(JP30-2)-(MCN6) is working.

Confirm that Tray Lock Release Sensor (JP19)-(JP30-

1)(JP30-2)-(MCN6) is working.

Confirm that Loading NIP Open/Close Sensor (JP20)(JP30-1)(JP30-2)-(MCN6) is working.

Countermeasure

problem.)

Error

- Confirm that all wires are firmly connected.

- Change the sensor.

- Replace the upper insertion unit.(No motor should be

replaced.)

2. Change the main board.

3.4.5 74xx: Image Read Related Errors

Error code

7400

7401

3.4 Error Message Content & Countermeasures

7402

Error Name/Description

Polygon lock timeout during initialization

When optical device operation is checked during initialization:

• Within a set time frame

after Polygon is turned on, Polygon lock is not detected.

HSYNC count error during initialization

When optical device operation is checked during initialization:

• Within a set time frame

after Laser is turned on, HSync counter only goes up to 7.

PID signal detection error during initialization

When optical device operation is checked during initialization:

• When HSync counter

exceeds 7 after Laser is turned on, PID signal is not ON.

Possible causes if solutions

provided in Operation Manual

do not resolve the issue (including reoccurrence)

• No solid connection

• Polygon malfunction

• No solid connection

• Hsync Sensor malfunction

• Laser malfunction

• No solid connection

• Polygon malfunction

Countermeasure

(Please take the following steps to diagnose and the problem.)

1. Confirm that all connectors on MAIN_BOARD are secure. (CN8, CN9)

2. Replace exposure unit.

1. Confirm that all connectors on MAIN_BOARD are secure. (CN8, CN9)

2. Replace exposure unit.

1. Confirm that all connectors on MAIN_BOARD are secure. (CN8, CN9)

2. Replace exposure unit.

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CAUTIONCAUTION

IMPORTANT

Error code

7403

Error Name/Description

Eraser LED error detected during initialization

When Eraser LED cooling fan connection is checked during initialization:

• Eraser LED error is

detected.

Possible causes if solutions

provided in Operation Manual

do not resolve the issue (including reoccurrence)

• No solid connection

• Disconnection

• Eraser LED malfunction

Chapter 3 Troubleshooting

Countermeasure

(Please take the following steps to diagnose and the problem.)

1. Use the service tool and confirm that the Eraser LED comes on with the upper door open. If not, take the following steps and replace parts as required:

- Confirm that all connectors are secure.

LED_DRIVE2_BOARD(CN1, CN2, CN3, CN4) (LCN2)-(JP35-1)(JP35-2)-(JP36-1)(JP36-2)-(MCN5) (LCN3)-(JP37)(JJ37)-(MCN2)

- Confirm that all wires are firmly connected.

- Replace Eraser Unit Assy.

The luminous intensity of LED is high. Do not look directly at the LED.

Even if the Eraser LED comes on when the service tool is used, a connector may be loose or the Eraser LED malfunctioning.

7404

7405

7406

7407

7408

7409

Erase fan error detection during initialization

When Eraser LED cooling fan connection is checked during initialization:

• Eraser LED cooling fan

error is detected.

Analog board disconnection error

Gain Offset calculation during initialization

• The difference between

average pixels at 10A and 100A is smaller than threshold value.

Gain overflow

Gain Offset calculation during initialization

• Gain value is larger than

0x00020000.

Gain underflow

Gain Offset calculation during initialization

• Gain value is smaller than

0x00000000.

Offset overflow

Gain Offset calculation during initialization

• Off set value is larger than

0x30000000.

Offset underflow

Gain Offset calculation during initialization

• Off set value is smaller

than 0xe0000000.

• No solid connection

• Disconnection

• Eraser LED cooling Fan

malfunction

• No solid connection

• Disconnection

• ANALOG_BOARD

malfunction

• No solid connection

• Disconnection

• ANALOG_BOARD

malfunction (AD Converter malfunction)

• No solid connection

• Disconnection

• ANALOG_BOARD

malfunction (AD Converter malfunction)

• No solid connection

• Disconnection

• ANALOG_BOARD

malfunction (AD Converter malfunction)

• No solid connection

• Disconnection

• ANALOG_BOARD

malfunction (AD Converter malfunction)

1. Use the service tool and confirm that Eraser LED cooling Fan is working.

If not, take the following steps and replace parts as required:

- Confirm that all connectors are secure.

Eraser LED cooling Fan (JP8)-(MCN4)

- Replace Eraser LED cooling Fan.

1. Confirm that all connectors on MAIN_BOARD are secure. (CN3, CN10, CN11, CN12)

2. Confirm that all connectors on ANALOG_BOARD are secure. (CN1, CN2, CN3, CN4)

3. Confirm that all wires are firmly connected.

4. Replace light collection unit.

1. Confirm that all connectors on MAIN_BOARD are secure. (CN3, CN10, CN11, CN12)

2. Confirm that all connectors on ANALOG_BOARD are secure. (CN1, CN2, CN3, CN4)

3. Confirm that all wires are firmly connected.

4. Replace light collection unit.

1. Confirm that all connectors on MAIN_BOARD are secure. (CN3, CN10, CN11, CN12)

2. Confirm that all connectors on ANALOG_BOARD are secure. (CN1, CN2, CN3, CN4)

3. Confirm that all wires are firmly connected.

4. Replace light collection unit.

1. Confirm that all connectors on MAIN_BOARD are secure. (CN3, CN10, CN11, CN12)

2. Confirm that all connectors on ANALOG_BOARD are secure. (CN1, CN2, CN3, CN4)

3. Confirm that all wires are firmly connected.

4. Replace light collection unit.

1. Confirm that all connectors on MAIN_BOARD are secure. (CN3, CN10, CN11, CN12)

2. Confirm that all connectors on ANALOG_BOARD are secure. (CN1, CN2, CN3, CN4)

3. Confirm that all wires are firmly connected.

4. Replace light collection unit.

3.4 Error Message Content & Countermeasures

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Chapter 3 Troubleshooting

CAUTIONCAUTION

IMPORTANT

Error code

7410

Error Name/Description

Eraser LED error detected during scanning

When plate is feeded:

• Eraser LED error is

detected while Eraser LED lamp is on.

Possible causes if solutions

provided in Operation Manual

do not resolve the issue (including reoccurrence)

• No solid connection

• Disconnection

• Eraser LED malfunction

(Please take the following steps to diagnose and the problem.)

Countermeasure

1. Use the service tool and confirm that the Eraser LED comes on with the upper door open. If not, take the following steps and replace parts as required:

- Confirm that all connectors are secure.

LED_DRIVE2_BOARD(CN1, CN2, CN3, CN4) (LCN2)-(JP35-1)(JP35-2)-(JP36-1)(JP36-2)-(MCN5) (LCN3)-(JP37)(JJ37)-(MCN2)

- Confirm that all wires are firmly connected.

- Replace Eraser Unit Assy.

The luminous intensity of LED is high. Do not look directly at the LED.

Even if the Eraser LED comes on when the service tool is used, a connector may be loose or the Eraser LED malfunctioning.

7411

7412

7413

Erase fan error detected during read

When plate is feeded:

• Eraser LED cooling fan

error is detected when Eraser LED cooling Fan is running.

Polygon lock error

After Polygon is turned on, Polygon lock is not detected until V-SYNC Sensor is turned on.

High voltage switch OFF error

When sensors are checked upon initialization:

• No solid connection

• Disconnection

• Eraser LED cooling Fan

malfunction

• No solid connection

• Polygon malfunction

DIPSW setting error Turn on HV (high voltage) switch on MAIN_BOARD.

1. Use the service tool and confirm that Eraser LED cooling Fan is working.

If not, take the following steps and replace parts as required:

- Confirm that all connectors are secure.

Eraser LED cooling Fan (JP8)-(MCN4)

- Replace Eraser LED cooling Fan.

1. Confirm that all connectors on MAIN_BOARD are secure. (CN8, CN9)

2. Replace exposure unit.

• High voltage switch is OFF.

7414

Read complete timeout

When plate is feeded:

MAIN_BOARD malfunction (FPGA abnormality)

If this error reoccurs, replace MAIN_BOARD.

• Timeout occurs before

confirmation of completion of image scanning.

7415

3.4 Error Message Content & Countermeasures

7416

7417

High voltage error detected during initialization

When optical device operation is checked during initialization:

• High voltage error is

detected while Laser is on.

High voltage error detected during read

When plate is feeded:

• An error is detected during

high voltage output.

High voltage READY standby timeout

Ready signal is not activated and a timeout occurs when high voltage value is being specified.

• No solid connection

• Disconnection

• ANALOG_BOARD

malfunction (high voltage)

• No solid connection

• Disconnection

• ANALOG_BOARD

malfunction (high voltage)

• No solid connection

• Disconnection

• ANALOG_BOARD

malfunction (high voltage)

1. Confirm that all connectors on MAIN_BOARD are secure. (CN3, CN10, CN11, CN12)

2. Confirm that all connectors on ANALOG_BOARD are secure. (CN1, CN2, CN3, CN4)

3. Confirm that all wires are firmly connected.

4. Replace light collection unit.

1. Confirm that all connectors on MAIN_BOARD are secure. (CN3, CN10, CN11, CN12)

2. Confirm that all connectors on ANALOG_BOARD are secure. (CN1, CN2, CN3, CN4)

3. Confirm that all wires are firmly connected.

4. Replace light collection unit.

1. Confirm that all connectors on MAIN_BOARD are secure. (CN3, CN10, CN11, CN12)

2. Confirm that all connectors on ANALOG_BOARD are secure. (CN1, CN2, CN3, CN4)

3. Confirm that all wires are firmly connected.

4. Replace light collection unit.

3-54 REGIUS /II Service Manual

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Error code

7418

7419

7420

7421

7422

Error Name/Description

HSYNC count error during read

When plate is feeded:

• Within a set time frame

after Laser is turned on, HSync counter only goes up to 7.

PID signal detection error during read

When plate is feeded:

• When HSync counter

exceeds 7 after Laser is turned on, PID signal is not ON.

AD converter error detected during initialization

When Gain Offset is calculated during initialization:

• AD converter error is

detected.

AD converter error detected during read

When plate is feeded:

• AD converter error is

detected.

AD converter error detected during reference current read

When reference current value is being read:

• AD converter error is

detected.

Possible causes if solutions

provided in Operation Manual

do not resolve the issue (including reoccurrence)

• No solid connection

• Hsync Sensor malfunction

• Laser malfunction

• No solid connection

• Polygon malfunction

• Hsync Sensor malfunction

• Laser malfunction

MAIN_BOARD malfunction (AD converter abnormality)

Chapter 3 Troubleshooting

Countermeasure

(Please take the following steps to diagnose and the problem.)

1. Confirm that all connectors on MAIN_BOARD are secure. (CN8, CN9)

2. Replace exposure unit.

1. Confirm that all connectors on MAIN_BOARD are secure. (CN8, CN9)

2. Replace exposure unit.

1. Change the main board.

3.4.6 76xx: Single Unit Operation Image Read Related Errors

Possible causes if solutions Error code

7600

7601

Error Name/Description

Single unit operation: Polygon lock timeout during initialization

When optical device operation is checked during initialization:

• Within a set time frame

after Polygon is turned on, Polygon lock is not detected.

Single unit operation: HSYNC count error during initialization

When optical device operation is checked during initialization:

• Within a set time frame

after Laser is turned on, HSync counter only goes up to 7.

provided in Operation Manual

do not resolve the issue (including reoccurrence)

• No solid connection

• Polygon malfunction

• No solid connection

• Hsync Sensor malfunction

• Laser malfunction

(Please take the following steps to diagnose and the problem.)

1. Confirm that all connectors on MAIN_BOARD are secure. (CN8, CN9)

2. Replace exposure unit.

1. Confirm that all connectors on MAIN_BOARD are secure. (CN8, CN9)

2. Replace exposure unit.

Countermeasure

3.4 Error Message Content & Countermeasures

REGIUS /II Service Manual 3-55

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Chapter 3 Troubleshooting

CAUTIONCAUTION

IMPORTANT

Possible causes if solutions Error code

7602

Error Name/Description

Single unit operation: PID signal detection error during initialization

When optical device operation is checked during initialization:

provided in Operation Manual

do not resolve the issue (including reoccurrence)

• No solid connection

• Polygon malfunction

(Please take the following steps to diagnose and the problem.)

1. Confirm that all connectors on MAIN_BOARD are secure. (CN8, CN9)

2. Replace exposure unit.

Countermeasure

• When HSync counter

exceeds 7 after Laser is turned on, PID signal is not ON.

7603

Single unit operation: Eraser LED error detected during initialization

When Eraser LED cooling fan connection is checked during initialization:

• Eraser LED error is

detected.

• No solid connection

• Disconnection

• Eraser LED malfunction

1. Use the service tool and confirm that the Eraser LED comes on with the upper door open. If not, take the following steps and replace parts as required:

- Confirm that all connectors are secure.

LED_DRIVE2_BOARD(CN1, CN2, CN3, CN4) (LCN2)-(JP35-1)(JP35-2)-(JP36-1)(JP36-2)-(MCN5) (LCN3)-(JP37)(JJ37)-(MCN2)

- Confirm that all wires are firmly connected.

- Replace Eraser Unit Assy.

The luminous intensity of LED is high. Do not look directly at the LED.

Even if the Eraser LED comes on when the service tool is used, a connector may be loose or the Eraser LED malfunctioning.

7604

Single unit operation: Erase fan error detection during initialization

When Eraser LED cooling fan connection is checked during initialization:

• No solid connection

• Disconnection

• Eraser LED cooling Fan

malfunction

• Eraser LED cooling fan

error is detected.

7605

3.4 Error Message Content & Countermeasures

7606

7607

7608

Single unit operation: Analog board disconnection error

Gain Offset calculation during initialization

• The difference between

average pixels at 10A and 100A is smaller than threshold value.

Single unit operation: Gain overflow

Gain Offset calculation during initialization

• Gain value is larger than

0x00020000.

Single unit operation: Gain underflow

Gain Offset calculation during initialization

• Gain value is smaller than

0x00000000.

Single unit operation: Offset overflow

Gain Offset calculation during initialization

• Off set value is larger than

0x30000000.

• No solid connection

• Disconnection

• ANALOG_BOARD

malfunction

• No solid connection

• Disconnection

• ANALOG_BOARD

malfunction (AD Converter malfunction)

• No solid connection

• Disconnection

• ANALOG_BOARD

malfunction (AD Converter malfunction)

• No solid connection

• Disconnection

• ANALOG_BOARD

malfunction (AD Converter malfunction)

1. Use the service tool and confirm that Eraser LED cooling Fan is working. If not, take the following steps and replace parts as required:

- Confirm that all connectors are secure.

Eraser LED cooling Fan (JP8)-(MCN4)

- Replace Eraser LED cooling Fan.

1. Confirm that all connectors on MAIN_BOARD are secure. (CN3, CN10, CN11, CN12)

2. Confirm that all connectors on ANALOG_BOARD are secure. (CN1, CN2, CN3, CN4)

3. Confirm that all wires are firmly connected.

4. Replace light collection unit.

1. Confirm that all connectors on MAIN_BOARD are secure. (CN3, CN10, CN11, CN12)

2. Confirm that all connectors on ANALOG_BOARD are secure. (CN1, CN2, CN3, CN4)

3. Confirm that all wires are firmly connected.

4. Replace light collection unit.

1. Confirm that all connectors on MAIN_BOARD are secure. (CN3, CN10, CN11, CN12)

2. Confirm that all connectors on ANALOG_BOARD are secure. (CN1, CN2, CN3, CN4)

3. Confirm that all wires are firmly connected.

4. Replace light collection unit.

1. Confirm that all connectors on MAIN_BOARD are secure. (CN3, CN10, CN11, CN12)

2. Confirm that all connectors on ANALOG_BOARD are secure. (CN1, CN2, CN3, CN4)

3. Confirm that all wires are firmly connected.

4. Replace light collection unit.

3-56 REGIUS /II Service Manual

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CAUTIONCAUTION

IMPORTANT

Error code

7609

7610

Error Name/Description

Single unit operation: Offset underflow

Gain Offset calculation during initialization

• Off set value is smaller

than 0xe0000000.

Single unit operation: Eraser LED error detected during scanning

When plate is feeded:

• Eraser LED error is

detected while Eraser LED lamp is on.

Possible causes if solutions

provided in Operation Manual

do not resolve the issue (including reoccurrence)

• No solid connection

• Disconnection

• ANALOG_BOARD

malfunction (AD Converter malfunction)

• No solid connection

• Disconnection

• Eraser LED malfunction

Chapter 3 Troubleshooting

Countermeasure

(Please take the following steps to diagnose and the problem.)

1. Confirm that all connectors on MAIN_BOARD are secure. (CN3, CN10, CN11, CN12)

2. Confirm that all connectors on ANALOG_BOARD are secure. (CN1, CN2, CN3, CN4)

3. Confirm that all wires are firmly connected.

4. Replace light collection unit.

1. Use the service tool and confirm that the Eraser LED comes on with the upper door open. If not, take the following steps and replace parts as required:

- Confirm that all connectors are secure.

LED_DRIVE2_BOARD(CN1, CN2, CN3, CN4) (LCN2)-(JP35-1)(JP35-2)-(JP36-1)(JP36-2)-(MCN5) (LCN3)-(JP37)(JJ37)-(MCN2)

- Confirm that all wires are firmly connected.

- Replace Eraser Unit Assy.

The luminous intensity of LED is high. Do not look directly at the LED.

7611

7612

7613

7614

7615

7616

Single unit operation: Erase fan error detected during read

When plate is feeded:

• Eraser LED cooling fan

error is detected when Eraser LED cooling Fan is running.

Single unit operation: Polygon lock error

After Polygon is turned on, Polygon lock is not detected until V-SYNC Sensor is turned on.

Single unit operation: High voltage switch OFF error

When sensors are checked upon initialization:

• High voltage switch is OFF.

Single unit operation: Read complete timeout

When plate is feeded:

• Timeout occurs before

confirmation of completion of image scanning.

Single unit operation: High voltage error detected during initialization

When optical device operation is checked during initialization:

• High voltage error is

detected while Laser is on.

Single unit operation: High voltage error detected during read

When plate is feeded:

• An error is detected during

high voltage output.

Even if the Eraser LED comes on when the service tool is used, a connector may be loose or the Eraser LED malfunctioning.

• No solid connection

• Disconnection

• Eraser LED cooling Fan

malfunction

1. Use the service tool and confirm that Eraser LED cooling Fan is working. If not, take the following steps and replace parts as required:

- Confirm that all connectors are secure.

Eraser LED cooling Fan (JP8)-(MCN4)

- Replace Eraser LED cooling Fan.

• No solid connection

• Polygon malfunction

DIPSW setting error Turn on HV (high voltage) switch on MAIN_BOARD.

MAIN_BOARD malfunction (FPGA abnormality)

• No solid connection

• Disconnection

• ANALOG_BOARD

malfunction (high voltage)

• No solid connection

• Disconnection

• ANALOG_BOARD

malfunction (high voltage)

1. Confirm that all connectors on MAIN_BOARD are secure. (CN8, CN9)

2. Replace exposure unit.

If this error reoccurs, replace MAIN_BOARD.

1. Confirm that all connectors on MAIN_BOARD are secure. (CN3, CN10, CN11, CN12)

2. Confirm that all connectors on ANALOG_BOARD are secure. (CN1, CN2, CN3, CN4)

3. Confirm that all wires are firmly connected.

4. Replace light collection unit.

1. Confirm that all connectors on MAIN_BOARD are secure. (CN3, CN10, CN11, CN12)

2. Confirm that all connectors on ANALOG_BOARD are secure. (CN1, CN2, CN3, CN4)

3. Confirm that all wires are firmly connected.

4. Replace light collection unit.

3.4 Error Message Content & Countermeasures

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Chapter 3 Troubleshooting

Possible causes if solutions Error code

7617

7618

Error Name/Description

Single unit operation: High voltage READY standby timeout

Ready signal is not activated and a timeout occurs when high voltage value is being specified.

Single unit operation: HSYNC count error during read

When plate is feeded:

• Within a set time frame

after Laser is turned on, HSync counter only goes up to 7.

7619

7620

Single unit operation: PID signal detection error during read

When plate is feeded:

• When HSync counter

exceeds 7 after Laser is turned on, PID signal is not ON.

Single unit operation: AD converter error detected during initialization

When Gain Offset is calculated during initialization:

provided in Operation Manual

do not resolve the issue (including reoccurrence)

• No solid connection

• Disconnection

• ANALOG_BOARD

malfunction (high voltage)

• No solid connection

• Hsync Sensor malfunction

• Laser malfunction

• No solid connection

• Polygon malfunction

• Hsync Sensor malfunction

• Laser malfunction

MAIN_BOARD malfunction (AD converter abnormality)

(Please take the following steps to diagnose and the problem.)

1. Confirm that all connectors on MAIN_BOARD are secure. (CN3, CN10, CN11, CN12)

2. Confirm that all connectors on ANALOG_BOARD are secure. (CN1, CN2, CN3, CN4)

3. Confirm that all wires are firmly connected.

4. Replace light collection unit.

1. Confirm that all connectors on MAIN_BOARD are secure. (CN8, CN9)

2. Replace exposure unit.

1. Confirm that all connectors on MAIN_BOARD are secure. (CN8, CN9)

2. Replace exposure unit.

1. Change the main board.

Countermeasure

• AD converter error is

detected.

7621

Single unit operation: AD converter error detected during read

When plate is feeded:

MAIN_BOARD malfunction (AD converter abnormality)

1. Change the main board.

• AD converter error is

detected.

7622

Single unit operation: AD converter error detected during reference current read

When reference current value is being read:

MAIN_BOARD malfunction (AD converter abnormality)

1. Change the main board.

• AD converter error is

detected.

3.4 Error Message Content & Countermeasures

7650

Version inconsistency when reading: Communication control error

When reading

The communication control version is for .

1. Use the REGIUS SIGMA update kit V1.10R00 or higher, to update it.

• Detected that the

communication control version is for .

7651

Version inconsistency when reading: Reader error

When reading

The reader version is for .

1. Use the REGIUS SIGMA update kit V1.10R00 or higher, to update it.

• Detected that the reader

version is for .

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Chapter 3 Troubleshooting

3.4.7 77xx: FPGA, SDRAM Related Errors

Error code

7700

7701

7710

7711

7712

7713

7714

7715

Error Name/Description

FPGA configuration timeout

FPGA configuration timeout occurs.

SDRAM initialization timeout

SDRAM initialization timeout occurs.

Irregularity correction: SDRAM write error during startup process

During startup process:

• Irregularity correction data

is not transmitted to SDRAM.

FPGA setting error when image is being sent

When image is being sent:

• Clearing FPGA Out-FIFO

and setting up of DMA transmission has failed.

FPGA setting error when reference current/image is being read

When reference current is being read:

• Clearing FPGA Out-FIFO

and setting up of DMA transmission has failed.

Flash ROM erase failure during serial number change

When serial number is changed:

• Flash ROM sector cannot

be erased.

Flash ROM write failure during serial number process

When serial number is changed:

• Data is not recorded on

Flash ROM.

Flash ROM erase failure during mechanical counter count up

When mechanical counter is counting up:

• Flash ROM sector cannot

be erased.

Possible causes if solutions

provided in Operation Manual

do not resolve the issue (including reoccurrence)

MAIN_BOARD malfunction (FPGA abnormality)

• Firmware problem

• MAIN_BOARD

malfunction (SDRAM abnormality)

MAIN_BOARD malfunction (SDRAM abnormality)

MAIN_BOARD malfunction (FPGA abnormality)

MAIN_BOARD malfunction (Flash ROM abnormality)

(Please take the following steps to diagnose and the

If power OFF/ON does not clear the error, there may be a firmware problem. Upgrade the firmware and Confirm that the same error reoccurs. If reloading/upgrading firmware still does not clear the error, that indicates the main board is damaged.MAIN_BOARD needs to be replaced.

1. Upgrade the firmware.

2. Change the main board.

1. Change the main board.

Countermeasure

problem.)

Error



3.4 Error Message Content & Countermeasures

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Chapter 3 Troubleshooting

Error code

7716

Error Name/Description

Flash ROM write failure during mechanical counter count up

When mechanical counter is counting up:

Possible causes if solutions

provided in Operation Manual

do not resolve the issue (including reoccurrence)

MAIN_BOARD malfunction (Flash ROM abnormality)

(Please take the following steps to diagnose and the

1. Change the main board.

Countermeasure

problem.)

Error



• Data is not recorded on

Flash ROM.

7717

Flash ROM erase failure during mechanical counter clearing

When mechanical counter clearing is running:

MAIN_BOARD malfunction (Flash ROM abnormality)

1. Change the main board.



• Flash ROM sector cannot

be erased.

7718

7719

Sensitivity correction: SDRAM write failure during data transmission

When sensitivity correction data is being transmitted:

• Data not recorded to

SRAM.

Sensitivity correction: FPGA DMA transmission settings failure during data transmission

When sensitivity correction data is being transmitted:

MAIN_BOARD malfunction (SDRAM abnormality)

MAIN_BOARD malfunction (FPGA abnormality)

1. Change the main board.



• Clearing FPGA Out-FIFO

and setting up of DMA transmission have failed.

7720

Unit setup: SDRAM write failure during data transmission

When unit setting data is being transmitted:

MAIN_BOARD malfunction (SDRAM abnormality)

1. Change the main board.



• Data not recorded to

SRAM.

7721

3.4 Error Message Content & Countermeasures

7722

Unit setup: FPGA DMA transmission settings failure during data transmission

When unit setting data is being transmitted:

• Clearing FPGA Out-FIFO

and setting up of DMA transmission have failed.

Irregularity correction: SDRAM write failure during data transmission

When irregularity correction data is being transmitted:

MAIN_BOARD malfunction (FPGA abnormality)

MAIN_BOARD malfunction (SDRAM abnormality)

1. Change the main board.



• Data not recorded to

SRAM.

7723

Irregularity correction: FPGA DMA transmission settings failure during data transmission

When irregularity correction data is being transmitted:

MAIN_BOARD malfunction (FPGA abnormality)

1. Change the main board.



• Clearing FPGA Out-FIFO

and setting up of DMA transmission have failed.

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Chapter 3 Troubleshooting

Error code

7724

7725

7726

7727

7728

7729

7730

7731

Error Name/Description

Log: SDRAM write failure during data transmission

When log data is being transmitted:

• Data not recorded to

SRAM.

Log: FPGA DMA transmission settings failure during data transmission

When log data is being transmitted:

• Clearing FPGA Out-FIFO

and setting up of DMA transmission have failed.

Counter: SDRAM write failure during data transmission

When counter data is being transmitted:

• Data not recorded to

SRAM.

Counter: FPGA DMA transmission settings failure during data transmission

When counter data is being transmitted:

• Clearing FPGA Out-FIFO

and setting up of DMA transmission have failed.

CC save data: SDRAM write failure during data transmission

When CC save data is being transmitted:

• Data not recorded to

SRAM.

CC save data: FPGA DMA transmission settings failure during data transmission

When CC save data is being transmitted:

• Clearing FPGA Out-FIFO

and setting up of DMA transmission have failed.

Sensitivity correction: SDRAM read failure during data receiving

When sensitivity correction data is being received:

• SDRAM readout fails.

Sensitivity correction: Flash ROM erase failure during data receiving

When sensitivity correction data is being received:

• Flash ROM sector cannot

be erased.

Possible causes if solutions

provided in Operation Manual

do not resolve the issue (including reoccurrence)

MAIN_BOARD malfunction (SDRAM abnormality)

MAIN_BOARD malfunction (FPGA abnormality)

MAIN_BOARD malfunction (SDRAM abnormality)

MAIN_BOARD malfunction (FPGA abnormality)

MAIN_BOARD malfunction (SDRAM abnormality)

MAIN_BOARD malfunction (FPGA abnormality)

MAIN_BOARD malfunction (SDRAM abnormality)

MAIN_BOARD malfunction (Flash ROM abnormality)

Countermeasure

(Please take the following steps to diagnose and the

problem.)

1. Change the main board.

Error



3.4 Error Message Content & Countermeasures



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Chapter 3 Troubleshooting

Error code

7732

Error Name/Description

Sensitivity correction: Flash ROM write failure during data receiving

When sensitivity correction data is being received:

Possible causes if solutions

provided in Operation Manual

do not resolve the issue (including reoccurrence)

MAIN_BOARD malfunction (Flash ROM abnormality)

(Please take the following steps to diagnose and the

1. Change the main board.

Countermeasure

problem.)

Error



• Data is not recorded on

Flash ROM.

7733

Unit setup: SDRAM read failure during data receiving

When unit setting data is being received:

MAIN_BOARD malfunction (SDRAM abnormality)

1. Change the main board.



• SDRAM readout fails.

7734

Unit setup: Flash ROM erase failure during data receiving

When unit setting data is being received:

MAIN_BOARD malfunction (Flash ROM abnormality)

1. Change the main board.



• Flash ROM sector cannot

be erased.

7735

Unit setup: Flash ROM write failure during data receiving

When unit setting data is being received:

MAIN_BOARD malfunction (Flash ROM abnormality)

1. Change the main board.



• Data is not recorded on

Flash ROM.

7736

Irregularity correction: SDRAM read failure during data receiving

When irregularity correction data is being received:

MAIN_BOARD malfunction (SDRAM abnormality)

1. Change the main board.



• SDRAM readout fails.

7737

Irregularity correction: SDRAM development failure during data receiving

When irregularity correction data is being received:

MAIN_BOARD malfunction (SDRAM abnormality)

1. Change the main board.



• SDRAM development fails.

7738

3.4 Error Message Content & Countermeasures

7739

Irregularity correction: Flash ROM erase failure during data receiving

When irregularity correction data is being received:

• Flash ROM sector cannot

be erased.

Irregularity correction: Flash ROM write failure during data receiving

When irregularity correction data is being received:

MAIN_BOARD malfunction (Flash ROM abnormality)

1. Change the main board.



• Data is not recorded on

Flash ROM.

7740

Firmware: SDRAM read failure during data receiving

When firmware data is being received:

MAIN_BOARD malfunction (SDRAM abnormality)

1. Change the main board.



• SDRAM readout fails.

7741

Counter: SDRAM read failure during data receiving

When counter data is being received:

MAIN_BOARD malfunction (SDRAM abnormality)

1. Change the main board.



• SDRAM readout fails.

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Chapter 3 Troubleshooting

Error code

7742

7743

7744

7745

7746

7750

7751

7752

7753

Error Name/Description

Counter: Flash ROM erase failure during data receiving

When counter data is being received:

• Flash ROM sector cannot

be erased.

Counter: Flash ROM write failure during data receiving

When counter data is being received:

• Data is not recorded on

Flash ROM.

CC save data: SDRAM read failure during data receiving

When CC save data is being received:

• SDRAM readout fails.

CC save data: Flash ROM erase failure during data receiving

When CC save data is being received:

• Flash ROM sector cannot

be erased.

CC save data: Flash ROM write failure during data receiving

When CC save data is being received:

• Data is not recorded on

Flash ROM.

Sensitivity correction: Incoming data error during data receiving

When sensitivity correction data is being received:

• Problem is detected with

received data.

Unit setup: Incoming data error during data receiving

When unit setting data is being received:

• Problem is detected with

received data.

Irregularity correction: Incoming data error during data receiving

When irregularity correction data is being received:

• Problem is detected with

received data.

Firmware: Incoming data error during data receiving (FPGA configuration data)

When firmware data is being received:

• Problem is detected with

FPGA configuration data of firmware data.

Possible causes if solutions

provided in Operation Manual

do not resolve the issue (including reoccurrence)

MAIN_BOARD malfunction (Flash ROM abnormality)

MAIN_BOARD malfunction (SDRAM abnormality)

MAIN_BOARD malfunction (Flash ROM abnormality)

Damage to the data restored at the time of [PCB] (inside ImagePilot)

Damage to firmware update data (inside ImagePilot)

Countermeasure

(Please take the following steps to diagnose and the

problem.)

1. Change the main board.

1. Restore appropriate data.

1. Upgrade firmware using undamaged data.

Error



3.4 Error Message Content & Countermeasures

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Chapter 3 Troubleshooting

Error code

7754

Error Name/Description

Firm: Incoming data error during data receiving (boot loader)

When firmware data is being received:

Possible causes if solutions

provided in Operation Manual

do not resolve the issue (including reoccurrence)

Damage to firmware update data (inside ImagePilot)

(Please take the following steps to diagnose and the

1. Upgrade firmware using undamaged data.

Countermeasure

problem.)

Error

• Problem is detected with

boot loader data of firmware data.

7755

Firmware: Incoming data error during data receiving (main firm 1)

When firmware data is being received:

Damage to firmware update data (inside ImagePilot)

1. Upgrade firmware using undamaged data.

• Problem is detected with

main firm data 1 of firmware data.

7756

Firmware: Incoming data error during data receiving (main firm 2)

When firmware data is being received:

Damage to firmware update data (inside ImagePilot)

1. Upgrade firmware using undamaged data.

• Problem is detected with

main firm data 2 of firmware data.

7757

Firm: Incoming data error during data receiving (update)

When firmware data is being received:

Damage to firmware update data (inside ImagePilot)

1. Upgrade firmware using undamaged data.

• Problem is detected with

upgrade data of firmware data.

7758

7759

3.4 Error Message Content & Countermeasures

Firm: Incoming data error during data receiving (type code error)

When firmware data is being received:

• Problem is detected with

model code of firmware data.

Firm: Incoming data error during data receiving (size error)

When firmware data is being received:

• USB connection was lost

during data transfer.

• Update data for firmware

is damaged. (data inside ImagePilot)

Damage to the data restored at the time of [PCB] (inside ImagePilot)

1. Confirm that the USB cable connection is secure and update again.

2. Update using undamaged data.

1. Restore appropriate data.

• Problem is detected with

size of firmware data.

3-64 REGIUS /II Service Manual

Page 99

3.4.8 780x: Other

HINT

Error code

7800

7801

7802

7803

Error Name/Description

Cassette size inconsistency

Job search result and size of the loaded cassette do not match.

Irregularity correction data error

Cassette size obtained when irregularity correction data is received is smaller than cassette size for actual job.

Re-erase run error

At the time of re-erase:

• Abnormal value for erase

reference

Job parameter error

Parameter of job search result is abnormal.

Possible causes if solutions

provided in Operation Manual

do not resolve the issue (including reoccurrence)

Bugs

Irregularity calibration has been conducted with the cassette size smaller than the size for actual job.

• MAIN_BOARD

malfunction

• Light Collection Unit

malfunction

• Plate defect

Settings beyond capability Review setting for ImagePilot.

(Please take the following steps to diagnose and the problem.)

1. Turn Reader power OFF/ON.

2. Turn both the ImagePilot and Reader OFF/ON.

Perform irregularity calibration using cassette in maximum size for the facility.

1. Erase image for non-aeration plate and Confirm that this error occurs. If this error still occurs, Reader may be malfunctioning.Then, Confirm that image can be read.

- If so, replace MAIN_BOARD.

- If not, replace both light collection unit and MAIN_BOARD.

2. Change the plate. (If the problem persists when the same plate is used, the plate may be damaged.）

This device supports scanning only at 175/87.5m and standard

sensitivity.

Countermeasure

Chapter 3 Troubleshooting

3.4.9 781x: Door status

Error code

7810

7811

7812

Error Name/Description

Upper door open

Upper door is open.Rear door and left door are closed.

Rear Door: Open

Rear door is open.Left door is closed.(It is unknown if upper

Door is open.）

Left door: open

Left door is open.(It is unknown if upper door/rear

door is open.）

Possible causes if solutions

provided in Operation Manual

do not resolve the issue (including reoccurrence)

• Sensor malfunction

• No solid connection

• Disconnection

• Sensor malfunction

• No solid connection

• Disconnection

• Sensor malfunction

• No solid connection

• Disconnection

(Please take the following steps to diagnose and the problem.)

Countermeasure

1. Use the service tool to confirm that Interlock 1 (Upper Door Sensor) is working. If not, take the following steps and replace parts as required:

- Confirm that all connectors are secure.

Interlock 1 -(JP22-1)(JP22-2)-(JP30-1)(JP30-2)-(MCN6)

- Confirm that all wires are firmly connected.

- Change the sensor.

1. Use the service tool to confirm that Interlock 2 (Lower Door Sensor) is working. If not, take the following steps and replace parts as required:

- Confirm that all connectors are secure.

Interlock2 - (JP31-1)(JP31-2)-(JP36-1)(JP36-2)-(MCN5)

- Confirm that all wires are firmly connected.

- Change the sensor.

1. Use the service tool to confirm that Left Door Open/Close Sensor is working. If not, take the following steps and replace parts as required:

- Confirm that all connectors are secure.

Left Door Open/Close Sensor (JP13)-(MCN7)

- Confirm that all wires are firmly connected.

- Change the sensor.

3.4 Error Message Content & Countermeasures

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Chapter 3 Troubleshooting

IMPORTANT

3.4.10 782x: Warnings

These are warning messages. Error codes will not be displayed in message dialog window.

Possible causes if solutions Error code

7820

7821

7822

7823

Error Name/Description

Cassette not inserted completely

Cassette is not locked (is not properly inserted).

Cassette tray ejection failure

Tray cannot be ejected due to cassette bolt mechanism failure to unlock.

Temperature rise

Thermometer detects a value that exceeds threshold when cassette is inserted.

Eraser LED count

Eraser LED count exceeds threshold value during initialization.

provided in Operation Manual

do not resolve the issue (including reoccurrence)

• Not properly inserted

• Sensor malfunction

• Lock mechanism damage

Sensor malfunction (Eraser LED)

(Please take the following steps to diagnose and the problem.)

If warning message stays on after the cassette is properly inserted:

1. Check the cassette slot.

If this warning frequently appears:

1. Confirm that there is any damage to cassette.

1. Check device usage environment and take necessary steps if there is any problem.

- Confirm that the temperature is within specifications.

- Confirm that the exhaust and intake vents are clear of

obstructions.

2. Replace the Eraser Unit Assy.

1. Replace Eraser Unit Assy.

After eraser unit assy is replaced, perform [LED drive board counter clear.] on [Processing counter] screen of the service tool.

Countermeasure

3.4.11 7999: Reader Program Destroyed

Error code

7999

3.4.12 14xxx: Sensitivity Correction Error

3.4 Error Message Content & Countermeasures

Error code

14010

Error Name/Description

Reader program destroyed

Reader program is damaged and cannot be started. Retrieval function is running.(If retrieval function is not active,

Reader cannot be detected.）

Error Name/Description

Sensitivity Correction Error

Result of sensitivity correction exceeds prescribed value.

Possible causes if solutions

provided in Operation Manual

do not resolve the issue (including reoccurrence)

• Reader power turned OFF

during update.

• MAIN_BOARD

malfunction (Flash ROM abnormality)

Possible causes if solutions

provided in Operation Manual

do not resolve the issue (including reoccurrence)

• Improper scanning dose at

the time of sensitivity correction

• Wrong setting value for

sensitivity correction

• Plate defect

• ANALOG_BOARD

malfunction

Countermeasure

(Please take the following steps to diagnose and the problem.)

1. Upgrade the program.

2. Change the main board.

Countermeasure

(Please take the following steps to diagnose and the problem.)

1. Check X-ray dosage and "Exposure Dose" on [Sensitivity] screen and perform sensitivity correction again.

2. Perform sensitivity correction using different plate.

3. Replace light collection unit.

3-66 REGIUS /II Service Manual

konica-minolta sigma, sigma2 Service Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Introduction

How to Read this Manual

Structure of This Manual

Cautions

Trademarks

Parts changed

Board Compatibility

1.1.1 Safety Alert Symbol

1.1.2 Warning Notice (Signal Words)

1.1.3 Description of Graphic Symbols

1.1 Symbols relating to Safety

1.2 Warning Labels

1.3 Safety Precautions

1.3.1 Precautions Necessary to Follow Legal and Regulatory Requirements

1.3.2 General Precautions

1.3.3 Handling Precautions

1.3.4 Precautions Relating to Handling Cassettes/Plates

1.3.5 Servicing Precautions

1.3.6 Disposal Cautions

Chapter 2 Before Repairing

2.1.1 External View of the device

2.1 Names of Parts

2.1.2 Status lamps

2.2 Configuration

2.3.1 Device Specifications

2.3.2 Image Reading & Erasing

2.3 Main Specifications

2.3.3 Control Part Functions

2.4 Block Diagram

2.5.1 Frame

2.5 Main Part Locations

2.5.2 Upper Insertion Unit

2.5.3 Lower Insertion Unit

2.5.4 Sub-scan Unit

2.5.5 Exposure Unit

2.5.6 Light Collection Unit

2.5.7 Eraser Unit

2.6.1 State Transition Diagram

2.6 Behavior Explained

2.6.2 Normal Operation (Image Reading)

2.6.3 Initialization Operation

2.6.4 Erase Operation

2.7 Cassette/Plate Handling

2.8 Tools, Instruments, Jigs, etc. Needed for Service

Chapter 3 Troubleshooting

3.1 Work Flow

3.2 Recovery Operation

3.3 How to Retrieve Logs

3.4.1 70xx: Initialization Errors

3.4 Error Message Content & Countermeasures

3.4.2 71xx: Sensor Errors

3.4.3 72xx: Single Unit Operation Initialization Errors

3.4.4 73xx: Single Unit Operation Sensor Errors

3.4.5 74xx: Image Read Related Errors

3.4.6 76xx: Single Unit Operation Image Read Related Errors

3.4.7 77xx: FPGA, SDRAM Related Errors

3.4.8 780x: Other

3.4.9 781x: Door status

3.4.10 782x: Warnings

3.4.11 7999: Reader Program Destroyed

3.4.12 14xxx: Sensitivity Correction Error