Microsoft is a U.S. registered trademark of Microsoft Corporation.
Windows and MS-DOS are trademarks of Microsoft Corporation.
IBM, PC, AT, XT are registered trademarks of International
Business Machines Corp.
Other brands and product names herein are trademarks or
registered trademarks of their respective holders.
Copyright
All rights reserved. No part of this publication may be
reproduced, transmitted, transcribed, stored in a retrieval system,
or translated into any language or computer language, in any
form or by any means, electronic, mechanical, magnetic, optical,
chemical, manual, or otherwise, without the prior written
permission of the manufacturer.
Material scanned by this product may be protected by
governmental laws and other regulations, such as copyright laws,
the customer is solely responsible for complying with all such
laws and regulations.
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Page 3
iii
Warranty
The information contained in this document is subject to change
without notice.
The manufacturer makes no warranty of any kind with regard to
this material, including, but not limited to, the implied warranties
of fitness for a particular purpose.
The manufacturer shall not be liable for errors contained herein
or for incidental or consequential damages in connection with the
furnishing, performance, or use of this material.
Page 4
iv
FCC Radio Frequency Interference Statement
This equipment has been tested and found to comply with the limits for
a Class A digital device, pursuant to Part 15 of the FCC rules. These
limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful
interference to radio communication. However, there is no guarantee
that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or
more of the following measures:
* Reorient or relocate the receiving antenna.
* Increase the separation between the equipment and receiver.
* Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected.
* Consult the dealer or an experienced radio/TV technician for help.
FCC CAUTION: To assure continued compliance,(example- use only
shielded interface cables when connecting to computer or peripheral
devices). Any changes or modifications not expressly approved by the party
responsible for compliance could void the user's authority to operate the
equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
The QMS SC-200 produces better printing quality and is
free from maintenance, compared with traditional copy
machines. Its high printing quality, maintenance-free
operation and affordability make QMS SC-200 the best
convenience copier solution for office.
The following sections introduce the unpacking,
hardware and software installation, the operation, and
maintenance information to you. Please spend a few
minutes reading through them to keep quality scanning
result possible.
Figure 1-1 shows how the QMS SC-200 is packed.
Please check all the items against Figure 1-1. If there is
any missing or damaged, please contact your nearest
dealer immediately for the replacement.
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1-3
Package Contents
1. Software CD
2. Power Adapter
3. QMS SC-200 Cable
4. Quick Installation Guide
5. QMS SC-200 main unit
Page 10
2-1
2. QMS SC-200 INSTALLATION
2.1 PRECAUTIONS
Ÿ Keep the QMS SC-200 out of direct sunlight. Direct
exposure to the sun or excessive heat may cause
damage to the unit.
Ÿ Do not install the QMS SC-200 in a humid or dusty
place.
Ÿ Be sure to use the proper AC power source.
Ÿ Place the QMS SC-200 securely on an even, flat
surface. Tilted or uneven surfaces may cause
mechanical or paper-feeding problems.
Ÿ Retain the QMS SC-200 box and packing materials for
shipping purposes.
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2-2
2.2 UNLOCKING THE QMS SC-200
To protect the scanning head from damage during
shipment, the QMS SC-200 is designed with a lock
switch beneath the main unit. Therefore, before using the
QMS SC-200, it is required to unlock QMS SC-200 by
moving the lock switch to the Use position.(See Figure 2-
1)
1. “Shipping” Position 2. “Use” Position
Figure 2-1 Unlocking the QMS SC-200
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2-3
2.3 CONNECTING THE CABLE
1. QMS SC-200 main unit
2.3.1 CONNECTING QMS SC-200 TO WORK AS A
COPIER
Connect the power cable and signal cable as shown
below.
1
4
2
5
2. “To Printer” port
3. Printer Cable
4. Power Jack
5. Power Adapter
6. Printer
Figure 2-2 Connect QMS SC-200 to a printer
3
6
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2-4
2.3.2 CONNECTING QMS SC-200 TO WORK AS A
SCANNER
1. QMS SC-200 main unit
2. Power Adapter
3. QMS SC-200 Cable
4. PC Parallel Port
5. Printer Cable
Figure 2-3 QMS SC-200 Cable Connection
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2-5
2.4 DOCUMENT PLACEMENT
As shown in Figure 2-4, place the document on the glass
face (text) down.
1. Document Cover
2. Home Position Mark
3. Document
4. Document Glass
5. Control Panel
Figure 2.4 Document Placement
Page 15
3-1
3. USING QMS SC-200 AS A COPIER
12
13
3.1 THE CONTROL PANEL
14
17
1. Copy(Color): Press to start a color copy.
2. Copy(B/W): Press to start a black-and-white copy
3. Power/Copy LED: The LED indicator turns green when power is on and
turns flashing during copying.
4. All Clear: Clear your current settings and return to the default settings.
5. Document Type: Press to respectively concentrate on photo, text, or auto
copying.
6. Copy Quality: Select your Copy quality: Normal (300 dpi), or Quality (600
dpi).
7. Copy Count: Choose the number of copies from 1 to 99. Increase the
value of the numeric entries by the ( ) button or decrease the value by the
( ) button.
8. Select: Press to select your desired setting. (A star sign, "*", appearing in the
right-hand side indicates the latest selection you make .)
9. : Go to the next item displayed in the Message Display window or
increase the value of the numeric entries.
10. : Go to the previous item displayed in the Message Display window or
decrease the value of the numeric entries.
11. Menu: Select a paper size, a printer type, a printer language, an image
pattern, or the Mirror function.
1516
9
1011
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3-2
12. Message Display window: Display current settings.
88723165
4
13. Light/Dark: Lighten or darken your image.
Increase level of brightness or darkness by the ( ) button.Decrease level of brightness or darkness by the ( ) button.
14. Color Intensity: Intensify the image copied or scanned.
Increase level of color intensity by the ( ) button.Decrease level of color intensity by the ( ) button.
15. Reduce/Enlarge: Reduce, enlarge or auto zoom your original document.
Press to select the preset ratios: 100%, 115%, 122%, 141%, 200%, 400%,
Auto, 25%, 50%, and 86%.
Choose your desired ratio or adjust the ratio in 1% increment by the ( ) or
( ) button.
Auto: Automatically scale your original document to fit your output paper.
16. Paper Type: Press to select one of the preset paper types of your original
including Plain paper, Transparency, and Glossy.
17. Scan: Press to start the scanning-assistant application - Quick Selector or
other applications.
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3-3
Tips:
To use other settings than the one displayed in the Message
Display window, simply repress the button of that setting to
select other options. (For example, when you choose paper size
with the Paper Size button, if the Message Display window
shows A4 and you prefer Letter, you can just press the Paper
Size button again to select it.)
Note:
(1). An item message in the Message Display Windows ending
with a “∗ “ means the last setting.
(2). The default settings are: Letter Size, Normal Print Quality,
100% ratio, 1 copy.
IMPORTANT!
PRINTER MEMORY
To make good use of QMS SC-200, it is recommended to install
at least 4 MB of memory in your printer. If you want to print
your document using Quality mode - 600 dpi as your Copy
Quality mode, you need to add more RAM for your printer as
using this feature requires more processing time and memory.
See the following chart for printer memory recommendations.
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3-4
It is strongly recommended that you refer to the following table
to ensure a successful color copy.
Copy QualityDocument SizeMin. Printer Memory
NormalLetter Size
Legal Size
QualityLetter Size
Legal Size
4MB
8 MB
16MB
20MB
If there is not enough memory in your printer, you may probably
encounter the following results:
1. The printer does not print.
2. The print quality is bad.
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3-5
3.2 BEFORE MAKING COPIES
QMS SC-200 provides three paper sizes, A4, letter, and legal.
Check or select the paper size to match your paper supply to
ensure smooth operations.
To check or select paper size,
1. Press the Paper Size button. The Message window displays
“Letter *” (default). If your current paper supply is Letter
size, you can skip the following steps. Otherwise, please do
the following steps.
2. Repress the Paper Size button. The Message window displays “A4 “.
• If your current paper supply is letter size, please press the
Select button. The Message window now displays “A4
*”. This means you have successfully changed the
default size to A4.
• If legal size is your current paper supply, please repress
the Paper Size button. The Message window displays
“Legal “. Press the Select button to change the default
size to Legal.
ãã Note:
Each time when you press the “All Clear”button on the QMS
SC-200, the QMS SC-200 automatically returns to the factory
default setting. As a result, you may have to reconfigure the
factory default setting to custom default settings when you clear
the settings on the QMS SC-200.
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3-6
3.3 MAKING SIMPLE COPIES
The Operating Steps:
1. Place your original face down on the document glass.
2. Press the Copy button. The Message window displays
“Copy…” and the Ready LED is flashing.
3. Within a few seconds, the copying is done. The
Message window then displays “1 Copy @100%” and
the Ready LED is now steadily on until next task.
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3-7
3.4 MAKING COPIES WITH COPY FEATURES
3.4.1 MIRROR FUNCTION
This function allows you to horizontally flip the copied image
as if the image were reflected in a mirror.
The Operating Steps
1. Place your document face-down on the document glass.
2. Keep on pressing Menu button till the message, “Mirror:
off”,appears.
3. Press the or button to get the message, “Mirror: on”.
4. Press Copy button.The printout shows the original image is
flipped horizontally as if it were reflected in a mirror.
Mirror function is off Mirror function is on
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3-8
3.4.2 ENLARGING OR REDUCING YOUR
ORIGINAL
Like a normal copier, the QMS SC-200 also features auto
enlargement/reduction function to resize your original.
The Operating Steps:
1. Place your document face-down on the document glass.
2. Press the “Reduce/Enlarge” button, the Message Window
displays “Ratio:100%”.
3. Repress the button to see more options. For example, if
you need 150% enlargement, select “141%” then press the
“s” button to increase the percentage to 150 in 1%
increment.
4. Press the Copy button. And then the printout shows
enlargement of 150% of your original.
Ratio:100% Ratio: 150%
ã Note:
• Another option to reduce your original is to firstly repeat the
enlargement or reduction steps 1 to 3 and then press the “t”
button to decrease the percentage in 1% increment.
• The maximum magnification rate is 400% while the minimum
reduction rate is 25%.
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3-9
3.4.3 AUTO ZOOMING YOUR ORIGINAL
Before Auto Zoom (Ratio:100%) After Auto Zoom
Auto Zoom is a convenient function to resize your original
without giving additional thought to whether the magnification
or reduction will be larger than the existing paper size set on
the SC-200.
The Operating Steps:
1. Repeat the above Enlargement Step 1 & 2.
2. Repress the “Enlarge/Reduce” button until the Message
Window displays “Auto ”.
3. Press the Copy button. The printout shows your original
automatically scales to your paper size.
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3-10
3.4.4 CHANGING YOUR COPY DENSITY
Copy density refers to the degree of darkness which the QMS
SC-200 has reproduced. There are times when your original
is unsatisfactorily darker or lighter. It is of great advantage
to use the density feature to compensate the unsatisfactory
original.
The Operating Steps:
1. Place your original face down on the document glass.
2. Press the “Lighter/Darker” button. The Message Window
displays the default degree of darkness.
3. Repress the “Lighter/Darker” button to select one of the
other levels. Or you may press the “s” to increase the
level, press the “t” button to decrease the level.
4. Press the Copy button. Your printout shows the darkness
or brightness has been compensated.
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3-11
3.4.5 CHANGING COLOR INTENSITY
Color intensity refers to the saturation of color reproduced by
SC-200 . There are times when the saturation of the original
image doesn’t fit your preference. By making a great use of
this function, you could get the most optimal color preference
desired.
The Operating Steps:
1. Place your original face-down on the document glass.
2. Press the “Color Intensity” button. The Message Window
displays the default saturation.
3. Repress the “Color Intensity” button to select one of the
other levels. Or you may press the “s” to increase the
level, press the “t” button to decrease the level.
4. Press the Copy button.
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3-12
3.4.6 CHOOSING YOUR COPY QUANTITY
The Operating Steps:
1. Place your original face-down on the document glass .
2. The default copy count is 1. If you need to make 3 copies,
for example, press the “Copy Count” button and the
Message Window displays “2 copy @100%”.
3. Repress the “Copy Count” button and the Message
Window displays “3 copy …”.
4. Press the Copy button. After a few seconds, you have 3
copies from your printer.
ãNote:
• Another option to change your copy quantity is to press the
“s” button to increase the number or the “t“ button to
decrease the number.
• The maximum copy quantity is 99.
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3-13
3.4.7 ENHANCING YOUR COPY QUALITY
The QMS SC-200 provides “Quality mode” option to improve
your copy quality particularly when your original comes with
a photo in it. Quality mode allows your printout to
impressively reveals more image(photo) details.
The Operating Steps:
1. Place your document face-down on the document glass.
2. Press the “Copy Quality” button. The Message Window
displays “Normal mode”.
3. Repress the “Copy Quality” button and the Message
Window displays “Quality mode”.
4. Press the Copy button. The copying begins processing
with the Quality mode.
See following photo/text reproduction between normal
copier v.s. QMS SC-200 in quality mode.
Make copies with a Make copies with
normal copier a SC-200 in quality mode
ãNote:
• To proceed copies using quality mode, make sure your
printer has at least 4M memory as this requires more
processing time.
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3-14
3.4.8 FOCUS ON PHOTO COPY, TEXT COPY, OR
MIXED PHOTO & TEXT COPY
If the content in the original is occupied by photo images only
or by photo images with a little text on it, press to select the
Photo function to get a photo-concentrated image copy. On
the contrary, the Text function helps you get a textconcentrated copy. However, if the proportion of the photo
image is almost the same as that of text in the original to be
copied, it is recommended to utilize the Auto function from
Document Type button in order to get the most optimal
printout with photo and text mixed.
The Operating Steps:
1. Place your document face-down on the document glass.
2. Keep on pressing “Document Type” button to select any
one of these 3 document-type functions, called Photo,
Text, and Auto.
3. Press the Copy button, and the printout shows the best
reproduction with the document-type concentration
selected.
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3-15
3.4.9 MAKING COPIES OF A 3D OBJECT
The QMS SC-200 solution improves your copy reproduction
significantly and even makes a 3D object copies amazingly
clear.
The Operating Steps:
1. Place your 3D object on the document glass.
2. Press the “Copy Quality” button and the Message Window
displays “Normal mode”.
3. Repress the “Copy Quality” and the Message Window
displays “Quality mode”.
4. Press the Copy button. Your 3D object copy is done.
The 3D copy The amazing 3D copy
using a normal copier using the QMS SC-200
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3-16
3.4.10 AUTOMATIC POWER SAVING
The QMS SC-200 features automatic power saving without
unplugging the power cable. If you have not used the SC-200
over an hour, it automatically turns into power saving status.
At this moment, the Message Window displays “Power
Saving…” while the Ready LED is flashing.
To resume the ready status, press any one of the button on the
Control Panel. The Message Window displays “Warming
up…” and then “1 Copy @100%”, the ready status. The
Ready LED now turns steadily on.
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4-17
4. USING QMS SC-200 AS A SCANNER
To run QMS SC-200 at optimum speed, the following
minimum requirements are recommended:
• IBM compatible PC 386/486, Pentium or later;
• Microsoft Windows 95/98, Windows NT;
• One printer port available :EPP(enhanced parallel
port);
• 20 Megabytes of available hard disk space for
installation;
• 16 Megabytes of RAM (32 Megabytes or higher
recommended);
• A video graphics array (VGA) monitor;
• A Microsoft Windows-compatible pointing device
(e.g., mouse);
• A CD ROM drive.
4.1 INSTALLATION PROCEDURE
Installation procedures of QMS SC-200 driver are as
follows:
1. Start Windows 98,Windows 95 ,or NT
2. Insert software CD into your CD ROM drive.
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4-18
3. Press the Start button, choose RUN, type d:\driver\SC-
200.exe (d: the CD-ROM drive in use), and then click
O.K. (See Figure 3-1,3-2)
4. Follow the on-screen instructions to complete the
installation.
Fig. 3.1
Fig. 3.2
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4-19
4.2 UNINSTALL THE QMS SC-200 DRIVER
You can uninstall the QMS SC-200 driver by selecting
Start>Programs>QMS SC-200 and clicking the
Uninstall driver icon from QMS SC-200 group.
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5-1
5. SCANNER OPERATION &
DOCUMENT PRINTING
Scanning Images from within an Application (TWAIN)
1. Open your application and choose Select Source
from the File menu. If the Select Source menu
options are not available from the File menu, see
the user guide of your application to learn how the
TWAIN link is used.
2. A dialog box appears containing the different
TWAIN sources that you can choose to bring an
image into your application.
3. Select SC-200 /32 Vx.xx as the source.
4. When you have used the dialog box to select a
different source, you will need to select QMS SC-200 as the source again before you can reuse the
QMS SC-200.
5. Place the image to be scanned face down on the
glass.
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5-2
6. From the File menu, select Acquire.
7. The TWAIN user interface will pop up on the
screen. Click on the Preview or Scan button to get
the image.
The TWAIN user interface:
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5-3
5.1 IMAGE TYPE
The QMS SC-200 provides five image types as explained
below:
Scanning Source Halftone
Scanning Source
Two scanning sources are provided- flatbed as
well as transparency.
Line art
Line art presents the image in black and white
only and there are no intermediate shades of gray
in between.
Line art
Error Diffusion
Gray
Color
Halftone
In addition to the black and white display,
Halftone can present a somehow gray shade of
image by using different size of dots.
Error Diffusion
While taking up but a minimum storage space,
error diffusion gives good image texture and
excellent image details.
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5-4
Gray (Internal 4096 levels of gray scale)
12-bit Gray presents a 4096 shades of gray in an
image.
Color(Internal 68.7 billion colors)
The 36-bit True Color internally presents 68.7
billion-color levels with much more tonal range
and color-image details.
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5-5
5.2 SCANNING PARAMETERS & IMAGE CONTROL
Brightness
Resolution
Contrast
Resolution:The number of dpi (dots per inch) that the QMS
SC-200 uses for a scan. Usually the greater the
number, the higher the resolution. Yet up to a
certain level, the resolution will not be visually
increased but the disk space will be increased.
Brightness:Adjusts the lightness or darkness of an image.
The higher the value, the brighter the image.
Contrast:Adjusts the range between the darkest and the
lightest shades in the image. The higher the
contrast, the bigger the different gray scales.
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5-6
Auto Level
Color
Auto Area
Descreen
Matching
Reset
Invert
Advance_Settings
Quality Mode
Speed Mode
Pixel/Inch/Cm
Set Gamma
Image Information
Auto Level:Optimizes the scanned image.
Auto Area:Automatically sets the whole document as the
scan area, no matter what its size.
Descreen:Eliminates the Moire patterns commonly found in
printed matter.
Before descreen After descreen
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5-7
Color Matching:
Adjusts the color quality of the image to make it
close to the original. This function uses default
parameters to adjust the image.
Reset:Resets the scanning parameters you set.
Invert:The invert command reverses the brightness and
the color in the image. For color images, each
pixel will be changed into its complementary color
at the command of Invert.
Advance Settings:
The Advance Settings provide several functions such as
Dynamic Background Removal and Color Drop-out.These
functions are briefly explained as below:
1). DBR(Dynamic Background Removal) - Apply
exclusively when you need to scan as an Lineart image .
The DBR function incorporates a few enhanced options to
allow you to remove background color to sharpen your
text or drawing.
Original(Color picture)After applying DBR option
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5-8
2). Color drop-out - Apply exclusively when you need to
scan as a black and white image
The Color drop-out function allows you to remove one of
the R(Red), G(Green), or B(Blue) color or to convert all
the color data into Neutral Gray. For example, if you want
to remove the text or background in blue color, simply
check the Blue Channel then the text or background in
blue color will be removed. On the other hand, if your
original contains various color data, then check the
Neutral Gray to retain all the color data in gray since
removing either one of the red, green, or blue color will
inadvertently affect the rest color data as every color
contains different elements of each of the red, green, and
blue channel. See the result below:
Your original with blue color backgroundAfter click the B(Blue) channel
Your original with red watermarkAfter click the R(Red) channel
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5-9
Quality/Speed Mode:
Users can select the mode to perform scanning
according to their own need. Select quality mode
scanning if your emphasis is on the quality of the
scanned image. Or you can select speed mode
scanning if you want to speed up the scanning
process.
Pixel/Inch/Cm:
Represents the different measuring systems to be
used in each scan.
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5-10
Set Gamma: Adjusts the midtone of the image yet without
losing details of the lightest and the darkest areas
at the same time.
Image Information:
Gives related information of the scanned image.
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5-11
5.3 SCANNING
Preview:Previews your image roughly and allocates the
area to be scanned.
Scan:Executes thescan action.
Exit:Cancels the current job.
Document Size: To designate the size of your document, just
click on its icon on the margin of the preview
window.
As shown in the figure below, in the Preview window, you can
define the area to be scanned by dragging the four cursor
auxiliary lines.
Document Size
Cursor Auxiliary
Lines
Preview Window
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5-12
5.4 PRINTING
Connect the printer cable as shown below.
1. QMS SC-200 main unit
2. Power Adapter
3. QMS SC-200 Cable
4. PC Parallel port
5. Printer Cable
Figure 5.1 QMS SC-200 Cable Connection
Caution:
1. Be sure to power on the QMS SC-200 if you want to do
pass-through printing.
2. Do not scan and print at the same time.
3. If your PC does not support EPP mode or has pass-through
compatibility problem, please contact your authorized local
dealer for an EPP card or an additional interface card.
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6-1
6. MAINTENANCE
Cleaning:
The QMS SC-200 is designed to be maintenance-free.
However, it still needs to be cleaned occasionally to ensure
optimum image quality and performance.
Procedure
1. Open the document cover as shown in Figure 6-1.
2. Dip a soft clean cloth with isopropyl alcohol (95%).
3. Gently wipe the document glass and the white sheet
beneath the document cover to remove the dust or any
toner particles.
4. Close the document cover. The QMS SC-200 is now
ready for use.
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6-2
1. Document Cover
2. White Sheet
3. Document Glass
Figure 6-1 Cleaning
1
2
3
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7-1
7. TROUBLESHOOTING
If you have any operational problem, please refer to the
following troubleshooting hints.
7.1 QUESTIONS AND ANSWERS
Question:Why does the scanned image always come out to
be too dark?
Answer:1) Modify the Gamma setting to 1.8 for your
monitor and, when printing, set Gamma to 2.2
for your printer.
2) Use the Brightness setting of the TWAIN
user interface to get a brighter image.
Question:The scanning speed of my QMS SC-200 is
much slower than that of those installed at other
computers. Can I speed it up?
Answer:Set you PC printer port to the EPP mode from
BIOS setting.
Question:Why does my QMS SC-200 scan at a very low
speed?
Answer:If you have installed Works for Windows, it will
install Window Printing System (WPS) in your
WIN.INI file. This will take up the printer port
time remarkably. You can remove the WPS
from your WIN.INI file, as follows:
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7-2
From:
[MS Text Converters]
MSWorksWin=Works for Windows 2.0,C:\WINDOWS\MSAPPS\TEXTCONV\worksdos.cnv,wps
Works for Dos 2.0=Works for DOS 2.0 MSAPPS\TEXTCONV\workswin.con,wps
To:
[MS Text Converters]
MSWorksWin=Works for Windows 2.0,C:\WINDOWS\MSAPPS\TEXTCONV\worksdos.cnv
Works for DOS 2.0=Works for DOS 2.0, C:\WINDOWS\MSAPPS\TEXTCONV\workswin.con
Question:The printer does not print the documents. Why?
Answer:Pass-through printing may pose a problem for
some printers. It is suggested to add a second
printer card for printing purpose, or you may call
your authorized local dealer for further support.
Question:Does it take long for the QMS SC-200 to
initialize itself ?
Answer:If your printer port supports SPP mode only, it
takes about two minutes for the QMS SC-200
to initialize itself. If your printer port supports
EPP mode, the initialization speed is much
faster, about 20 seconds.
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7-3
Question:Why sometimes pass-through printing does not
work at all?
Answer:It may be that you fail to power on the QMS
SC-200. When doing pass-through printing,
please be sure to power on the QMS SC-200.
Else, without power, the QMS SC-200 can not
transfer the printing data/signals to the printer.
Question:Why my GDI printer does not work with the
QMS SC-200?
Answer:Disable the Auto Scan function in the
application, then your printer will function in
normal working condition.
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7-4
Question:Why some parallel port devices and software’s
keypro do not work with the QMS SC-200?
Answer:The QMS SC-200 do pass-through printing all
right , but the pass-through printing may not
work if you connect the parallel port with
devices other than printer. Therefore, if you
would like to connect some parallel port devices
other than printer, please do not connect them to
the same parallel port that the QMS SC-200
currently uses. It is suggested to use other
parallel ports to connect these devices or
keypro. For instance, you can connect the
QMS SC-200 to LPT1, and connect other
parallel port devices to LPT2. Or you can add a
data switch to avoid the problem.
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7-5
7.2 TECHNICAL SERVICE
Technical support for QMS scanner is provided at the
QMS Technical Assistance Centers. Before you contact
us, please prepare the following information for a quick
solution:
Ÿ Scanner serial & revision number (located on the
bottom of the scanner);
Ÿ Hardware configuration (e.g., your host CPU type,
RAM size, free disk space, display card, interface
card);
Ÿ The name and version of your scanning software
application;
Ÿ The version of your scanner driver.
Ÿ The brand and model name of your printer.
Corporate
Product Information
QMS Technical Support
QMS Service Dispatch:
Contacts:
QMS, Inc.
1 Magnum Pass
Mobile, AL 36618
Phone: 334-633-4300
Fax: 334-633-4866
QMS Australia
QMS Canada
QMS France
QMS Germany and Austria
QMS Italy
QMS Sweden, Finland, Norway, and Denmark
QMS Republic of South Africa
QMS United Kingdom and Ireland
QMS Netherlands and all unlisted countries
Internet http://www.qms.nl