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Release Notes
Fiery X3e 31C-M Color Server, version 1.1
Setup
This document contains information about Fiery X3e 31C-M Color Server
™
server
software version 1.1. Before using the Fiery X3e 31C-M Color Server with version 1.1,
make a copy of these Release Notes and distribute them to all users.
OTE
This document uses the term “Fiery X3e” to refer to the Fiery X3e 31C-M
N
:
Color Server.
Before printing to the Fiery X3e:
•Verify that system software version 1.1 is installed on the Fiery X3e.
•Install user software onto client computers. For instructions, see the User Software
Installation Guide .
Changing between copier and printer versions
If you convert the copier to a printer, and then back to a copier again, the Fiery X3e loses all
settings, except for fonts.
Administrator user name
When you log in to perform the Point and Print method of printer driver installation and
other administrative functions, use “efi_admin_efi” as the user name, and not
“Administrator.”
AppleTalk zones
In Setup from Command WorkStation or Fiery WebSetup, AppleTalk zones are sometimes
not displayed. To select an AppleTalk zone, use Setup from the Fiery X3e Control Panel.
2003 Electronics For Imaging, Inc.
If the Fiery X3e tries to detect the AppleTalk zone and is unsuccessful, a System error
occurs. Large networks are more likely to cause this situation.
System Date
When you perform Server Setup, you can enter any number for the system date and the
Fiery X3e will accept it, even if the date is invalid. Make sure that you enter the date
correctly.
E-mail Services
You cannot enter more than 20 characters for the host name.
Part Number: 45031167
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Some entries in Setup are not displayed after saving and exiting
The values for Jobs Saved in Printed Queue, Port Timeout in Seconds, and Polling Interval
are not displayed after you enter and save them, and then exit Setup. Print a Configuration
page to confirm these values. The possible range of values, where applicable, and the default
values in brackets are as follows:
Jobs Saved in Printed Queue
1–99 [10]
Port Timeout in Seconds
5–60 [5]
Polling Interval
[15]
For more information on these options, see the Configuration Guide .
Setup entries from Control Panel not saved
Some changes you make to Setup from the Fiery X3e Control Panel are not saved. These
include the options: No Account Printing (Server Setup), Default Paper Size (PS Setup),
and Change Password. To set these options, use WebSetup.
PageScope Light
Printing
Accessing Administrator menus through the Fiery X3e Control Panel
To log in to access the Fiery X3e Administrator menus, wait at least one minute after the
Fiery X3e Control Panel displays “Idle.” You can log in without waiting by logging in first
through PageScope Light to access the Fiery X3e Administrator menus.
Canceling large numbers of jobs
If you cancel many jobs in quick succession, sometimes the Fiery X3e Control Panel fails to
respond. If this occurs, restart the Fiery X3e. To cancel large numbers of jobs, use
Command WorkStation to cancel first the job currently printing, and then cancel the job
currently processing. This approach is successful, even if the Fiery X3e Control Panel
continues to display “Canceling.”
PostScript files
Some PostScript files created by printer drivers other than the printer drivers supplied with
the Fiery X3e cause a PostScript error and are not printed. To print the files, do one of the
following:
•Use Acrobat Distiller to create a PDF from the PostScript file. If Distiller is successful,
print the PDF to the Fiery X3e.
•Print the file from the originating application.
Background watermark prints over text
When you select the background watermark printing option in the PCL printer driver, the
watermark does not print as a background watermark, but overlays the text.
Missing page border for N-up printing jobs
When 2-up or more is selected from the Layout options in the printer driver and Print
Page Borders is enabled, the page border on the edge that feeds into the printer first may
not print.
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Printing with Lock Job and Account Control enabled
If the PS driver installed on Windows XP is shared as a Windows print server, you may not
be able to use Lock Job or Account Control from a Windows NT 4.0 client computer.
Printing documents over 330%
If you select scaling to over 330% from the Layout print options in the Fiery Printing tab
of the PostScript printer driver, the job does not print and a blank page is output from
the copier/printer.
Euro symbol
The Windows 2000 printer driver only supports the following fonts for printing the Euro
symbol: Times New Roman, Arial, and Courier New. Printing the Euro symbol with any
other font may not print correctly.
PCL fonts in Windows 2000
Some characters are missing or garbled when True Type Fonts are substituted. Character
spacing is also incorrect. These problems occur whether you select Bitmaps or Outlines for
Font Downloading.
Tr ue Type Fonts are garbled when “Always use built-in printer fonts instead of host fonts” is
selected on the Font tab.
[PCL] Some ATM Fonts are not printed at PCL (NT series)
In Windows NT 4.0, Windows 2000, and Windows XP, some ATM fonts are not printed
from the PCL printer driver. Use the PostScript printer driver instead.
PS Cover Page is also printed for PCL jobs
If the PS Setup option Print Cover Page is enabled, the Cover Page is also printed for PCL
jobs and is rotated 180 degrees.
Mixed paper sizes with N-up or Duplex
Printing mixed paper size PCL jobs with the N-up option or the Duplex option is not
supported.
Paper could not be fed after alert message for custom requested
If you print a Custom size job and the custom size is not available to the printer, you will
receive an error message to load the custom size. Even after configuring the printer for the
custom size, the printer does not feed the paper, and the job is not printed.
Custom landscape jobs
Punch and staple positions are incorrect on Custom page size jobs that are printed
landscape. For example, if you print a job with a punch or staple on the left, the job is
punched or stapled on the top. Conversely, if you request the punch or staple on the top,
the printed job has the punch or staple on the left.
Duplex positions are not correct on Custom page size jobs that are printed landscape. For
example, if you print a job as Duplex Left, it is instead printed as Duplex Top, and vice
versa.