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QMS, Inc.
ManualNotice
QMS, Inc. reserves the right to m ake changes to this manual and to the eq uipment
described herein w ithout notice. Considerable effor t has been mad e to ensure tha t this
manual is free of inaccuracies and omissions. However, QMS, Inc. makes no warranty
of any kind including, but not limited to, any implied warranties of merchantability
and fitness for a particular pur pose w ith regard to t his ma nual. QMS, Inc. assumes
no responsibility for, or liability for, errors contained in this manual or for incidental,
special, or conseque ntial damages ar ising out of the fur nishing of this manual, or the
use of this manual in operating the equipm ent, or in con nection with the performanc e of
the equipment when so ope rated.
.
Contents
1Introduction
About the Documentation .................................................1-2
About This Manual .............................................................1-2
The Configuration Menu 4-7
Accessing the Configuration Menu 4-8
Selecting Configuration Menu Options 4-8
Setting the Message Window Language 4-9
Setting Energy Conservation 4-10
Setting the Internet Address 4-10
Setting the Subnet Mask 4-11
Setting the Router Address 4-12
Setting the Ethernet Hardware Address 4-13
Using the Service Menu 4-13
Using the Board Test Menu 4-13
Media Jams .......................................................................8-15
Locating Print Media Jams 8-15
Clearing a Media Jam Inside the Printer 8-16
Clearing Cassette Area Jams 8-18
Clearing Multipurpose Tray Area Jams 8-20
Clearing a Duplexer Media Jam 8-23
Control Panel Problems ..................................................8-24
Data Indicator Continues to Blink 8-24
Jam Message Stays On 8-24
Printing Message Stays On 8-25
Paper Mismatch Message Stays On 8-25
Windows 95 .............................................. ..................8-40
Placing a Service Call ......................................................8-41
AQMS Customer Support
Sources of Support ........................................................... A-2
Your QMS Vendor A-2
Your Application Vendor A-2
Q-FAX A-2
The QMS Corporate Bulletin Board System A-3
CompuServe A-3
Internet A-3
QMS Customer Resp onse Center (CRC) A-4
Internet Routi ng ........................................... ..................... C-5
Index
v
Subnet Masks C-4
Class A, B, and C Internet Addresses C-5
QMS2060WXPrintSystemUser’sGuidex
1
Introduction
In This Chapter . . .
n
“About the Documentat ion ” on page 1-2
n
“About This Manual” on page 1-2
n
“Typographic Conventions” on page 1-4
AbouttheDocumentation
About the Documentation
You received the following document atio n with your QMS 2060 WX
Print System:
&
&
QMS 2060 WX
Print System
Getting Started
QMS 2060 WX
Print System
User’s Guide
This manual contains d etai led,
illustrated instr u ction s to guide you as
you unpack and set up your printer,
connect it to a PC via the parallel or
Etherne t interface, and install th e
Windows 95 or Windows NT printer
drivers.
You’re looking at this document right
now. The following section, “About this
Manual,” later in this chapt er, tells you
what’s included in this manual.
About This Manual
This manual guides you through the day-to-day operation of your
printer and provides troubleshooting informat ion . It is organized as
follows:
Introduction
1
Working with the
2
Printer Drivers
Presents an overview of this
manual.
Explains how to configure the
printer drivers, share the printer,
and use the QMS Network Prin t
Monitor.
3
Printing
QMS2060WXPrintSystemUser’sGuide1-2
Describes how to refill the media
cassette, print on different types of
media, prevent media jams, and
cancel a print job.
AboutThisManual
Control Panel
4
Printer Options
5
Maintenance
6
Repacking the
7
Printer
Troubleshooting
8
QMS Customer
A
Support
Introduces the parts of the control
panel and discusses how to use the
keys and the configuration menu.
Explains how to remove and
replace the printer controller board,
how to install available options, and
how to update system software and
printer drivers.
Describes how to handle and clean
your printer as well as how to
replace a toner cartridge.
Provides printer repacking
instructions.
Interprets printer and QMS Network
Print Monitor status me ssage s,
explains how to remove a media
jam, discusses various output
problems, and describes how to
install the printer driver manually.
Provides product sales and support
telephone numbers and describes
how to communicate with QMS
through the QMS Bul let in Bo ard,
CompuSer ve, Internet, and Q-FAX
Defines TCP/IP ter minolo gy and
then discusses subnetting and
Internet ro uting.
1-3
AboutThisManual
Typographic Conventions
The following typographic conventions are used in this manual:
Mixed-Case
Courier
Mixed-Case
Italic
Courier
UPPERCASE
COURIER
lowercase boldPostScript operators and DOS commands
lowercase italic
UPPERCASEFile and utility na mes
↵Press the Ent er key (PC) or Retur n key
^Press and hold down the Ctrl key (PC)
»Note:
▲ Caution:
M
Notes contain tip s, extra information, or impo rtant infor m ati on
that deserves emphasis or reiteration.
Cautions present information that you need to know to a void
equipment damage, process failure, or extreme annoyance.
WARNING!
specific procedure is not performed exactly as des cribed in the
manual.
Warnings indicate the possibility of personal injury if a
Text you type, and messages and information
displayed on the screen
Variable text you type; replace the italicized
word(s) with information specific to your printer
or computer
Information displayed in the printer message
window
Variable information in text
(Macintosh)
ACHTUNG!
beschriebene Vorgehensweise, da sonst Verletzungsgefahr
bestehen könnte.
Bitte halten Sie sich exakt an die im Handbuch
v
QMS2060WXPrintSystemUser’sGuide1-4
2
Working with the
Printer Drivers
In This Chapter . . .
n
Configuring the Windows 95 printer dri ver on page 2-2
n
Configuring the Windows NT 3.51 print er driver on page 2-12
n
Configuring the Windows NT 4.0 printe r drivers on page 2-34
n
Sharing a printer on page 2-58
n
Using the QMS Network Print Monitor on page 2-64
Introduction
Introduction
This chapter explains how to configure the QMS 2060 WX printer
drivers, share the printer, and use the QMS Network Prin t Monit or.
Configuring the Windows 95
Printer Driver
This section e xpla ins ho w to c onfigu re the QMS 2060 WX Print System
Windows 95 printer driver. Windows on-line help is also available while
you’re configuring the printer driver. Just choose any Help button.
»Note:
If you’re using Windows NT, refer to either “Configu ring the
Windows NT 3.51 Printer Driver” on page 2-12 or “Configuring the
Windows NT 4.0 Printer Driver” on page 2-34.
Setting the Printer Driver Defaults
»Note:
Changes you make here apply to all documents. However,
most changes you make through your application override these
settings (see “Special Notes on Or ient ation” in chapter 3, “Printi ng”).
1Open the printer driver.
aFrom the Windows 95 Start menu choose Settings.
bChoose Printers.
2In the Printers window, select the QMS 2060
3From the File m enu choose Properti es.
The following tabs appear :
n
General—Allows you to name the printer, use a separator
page, and print a tes t p age. See y our Win dows documentatio n.
n
Details—Allows you to set interface connection details. See
your Windows documentation.
WX printer driver .
QMS2060WXPrintSystemUser'sGuide2-2
ConfiguringtheWindows95PrinterDriver
n
Sharing (optional)—Allows you to set up the printer so others
on the network can use it. See your Windows documentation.
n
Paper—Allows you to provide information about the type and
location of the media you want to print on. See “Configuring
Paper Options” on page 2-4.
n
Graphics—A llows you to provide information how the text
and images in your job will be printed . See “Co nfi guri ng
Graphics Options” on page 2-10.
4Make your selections, and then choose OK to save your
changes and return to the Printers window.
5Close the Printe rs window.
Configuring the Printer Driver for the Current
Print Job
»Note:
»Note:
Any changes you make here apply only to the current
document. These changes override most default settings you made
through the Printers window (see “Special Not es on Orie ntat ion ” in
chapter 3, “Printing”).
1From the applicati on’s File menu choo se Prin t (or, in some
cases, Print Setup or Page Setup).
2In the Print, Print Setup, or Page Setup dialog box, select the
QMS 2060 WX printer driver.
3Choose the Properti es but ton.
Two tabs appear:
n
Paper—Allows you to provide information about the type and
location of the media you want to print on. See “Configuring
Paper Options” on page 2-4.
n
Graphics—Allows you to provide information on how the text
and images in your job will be printed . See “Co nfi guri ng
Graphics Options” on page 2-10.
General, Details, and Sharing tabs are not available. See
“Setting the P rinter Driver Defaults” on page 2-2 for information.
WorkingwiththePrinterDrivers
2-3
ConfiguringtheWindows95PrinterDriver
4Make your selections, and then choose the OK button to
return to the Print, Print Setup, or Page Setup dialog box.
5Either print the fil e or close the dial og box.
Configuring Paper Options
The Paper tab allows you to provide information about the type and
location of the media you want to print on.
QMS2060WXPrintSystemUser'sGuide2-4
ConfiguringtheWindows95PrinterDriver
PaperSize
s
Caution
into the printer short-edge first. If you’re using LEF media, choose the
page orientati on in your application (in th e Page Setup or similar
dialog box) before you choose the media size. This ensures proper
printed output (and the proper icon in appl icati ons such as Microsoft
Word that display media icons in the Page Setup dialog box).
Choosing the page size first will yield unexpected results.
PurposeSets the media size.
ChoicesSizeInchesMillimeters
DefaultLetter
NotesMore media sizes may be listed in the Microsoft printer driver
: LEF refers to “long-edge feed.” All other page sizes are fed
A311.69 x 16.53297.0 x 420.0
A48.27 x 11.69210.0 x 297.0
A4 LEF11.69 x 8.27297.0 x 210.0
A55.85 x 8.27148.5 x 210.0
B4 (JIS)10.12 x 14.33257.0 x 364.0
B5 (JIS)7.17 x 10.12182.0 x 257.0
Envelope #104.125 x 9.50104.8 x 241.3
Envelope C56.38 x 9.02162.0 x 229.0
Envelope DL4.33 x 8.66110.0 x 220.0
Executive7.25 x 10.50185.0 x 267.0
Legal8.50 x 14.00215.9 x 355.6
Letter8.50 x 11.00215.9 x 279.4
Letter LEF11.0 x 8.50279.4 x 215.9
Monarch3.875 x 7.5098.4 x 190.5
Postcard3.94 x 5.83100.0 x 148.0
Statement5.50 x 8.50139.7 x 215.9
Tabloid (11x17)11.00 x 17.00279.4 x 431.8
Universal13.00 x 19.00330.2 x 482.6
than are actually supported by the printer. Refer to the table
above to ensure that you chose a printer-supported media size.
If a media size other than that chosen in the driver is installed
in the cassette, an error message displays, but the job still
prints on the currently installed media size.
WorkingwiththePrinterDrivers
2-5
ConfiguringtheWindows95PrinterDriver
Orientation
s
Caution:
choose the page orientat ion in your application (in the Page Setup or
similar dialog box) before you choose the media si ze. This ensures
proper printed output (and the proper icon in applications such as
Microsoft Word that display media icons in the Page Setup dialog
box). Choosing the page size first will yield unexpected results.
PurposeSets the orientation (printing direction) of the print media.
ChoicesPortrait—Printing along the short edge of the page
DefaultPortrait
NotesPortrait Letter/A4 LEF is the same as landscape Letter/A4, and
PaperSource
If you’re using LEF media (see “Paper Size” on page 2-5),
Landscape—Printing along the long edge of the page
Landsc ape Letter/A4 LEF is the same as portrait Letter/ A4.
PurposeSets the input source (cassette/tray) from which print media is
pulled into the printer
Choices
DefaultUpper Tray
Printer Default—The tray
or casse tte chosen through
the Tray Select Key on the
printer control panel
Manual Feed—The multipurpose tray
Upper T ray—The standard
media cassette
Lower Tray—The optional
lower media cassette
QMS2060WXPrintSystemUser'sGuide2-6
ConfiguringtheWindows95PrinterDriver
Media
PurposeSets the type of media to be printed
ChoicesStandard—Nor mal weight paper, envelopes, and labels
DefaultStandard
Choice
Copies
PurposeSets the number of copies to be printed.
Choices1-999
Default1
only
NotesThis scroll box is available
driver defaults. If you’re configuring the printer for the current
print job, set the number of copies in the Print dialog box.
when you’re setting the printer
About...Button
The About... button displays the version number of the printe r dri ver.
RestoreDefaultsButton
The Restore Defaults button allows you to reset all of the selections
on the Paper tab to their default settings.
ApplyandOKButtons
The Apply button allows you to save your changes and continue working in the Properties window, while the OK button allows you to save
your changes and exit from the Properties window.
CancelButton
The Cancel button allows you to cancel your changes and exit from
the Properties window.
WorkingwiththePrinterDrivers
2-7
ConfiguringtheWindows95PrinterDriver
Configuring More Paper Options
Use the More Option s... button on th e Paper tab to display the
Paper—More Options window.
QMS2060WXPrintSystemUser'sGuide2-8
ConfiguringtheWindows95PrinterDriver
PrintingonBothSides
»Note:
You must have an optional duplexer installed to print duplex.
PurposeSelect between simplex (single-sided) and duplex (double-
sided) printing.
ChoicesNone—Simplex printing
Flip on Long Edge—Duple x printing; choose this option when
you’re feeding media by the long edge
Flip on Short Edge—Duplex printing; choose th is option when
you’r e fe ed ing media by t he short e dge
DefaultNone
NotesSee “Special Notes on Duplexing” in chapter 3, “Printing.”
(DuplexPrinting)
RestoreDefaultsButton
The Restore Defaults button allows you to reset all of the selections
on the Paper tab to their default settings.
OKButton
The OK button allows you to save your changes and exit from the
Paper—More Options window.
CancelButton
The Cancel button allows you to cancel your changes and exit from
the Properties window.
WorkingwiththePrinterDrivers
2-9
ConfiguringtheWindows95PrinterDriver
Configuring Graphics Options
The Graphics tab allows you to provide information on how the text
and images in your job will be printed. Each option and button is
explained in detail in this section.
QMS2060WXPrintSystemUser'sGuide2-10
ConfiguringtheWindows95PrinterDriver
Resolution
Resolution is the measurement of the dots per inch (dpi) at which
your documents are printed. Your printer is capable of printing at 600
dpi.
PurposeSets the printing resolution.
Choices6 00 dots per inch—For printing documents at 600x 600 dpi
Default600 dots per inch
Dithering
Dithering, a technique for placing dots, allows the printe r to create
halftones, in which areas of print
appear
ues and densities and thus simulate a full range of grays.
PurposeSets the dither pattern.
ChoicesNone—No dithering
Fine—For printing at resolutions less than 200 dpi (not
recommended for this printer)
Coarse—For printing text and most graphics at 600 dpi
Error Diffusion—For printing photographs or pictures that
don’t have sharp, well-defined edges at 600 dpi
Line Art—For printing monochrome graphics with clearly
defined lines
DefaultCoarse
to contain many dif ferent val-
Intensity
Intensity speci fies how light or dar k to p rint the g raphics in your document.
PurposeSets the degree of lightness/darkness at which graphics are
printed.
Range
Default100
WorkingwiththePrinterDrivers
0 (darkest)–200 (lightest)
2-11
ConfiguringtheWindowsNT
3.51PrinterDriver
RestoreDefaultsButton
The Restore Defaults button allows you to reset all of the selections
on the Paper tab to their default settings.
ApplyandOKButtons
The Apply button allows you to save your changes and continue working in the Properties window, while the OK button allows you to save
your changes and exit from the Properties window.
CancelButton
The Cancel button allows you to cancel your changes and exit from
the Properties window.
Configuring the Windows NT
3.51 Printer Driver
This section explains how to configure the QMS 2060 WX Print
System Windows NT 3.51 printer driver, and it describes all of the
available options. Windows on-line help is also available while you’re
configuring the print er driver. Just choose the Help button in the
appropriate dialog box.
»Note:
If you’re using Windows 95, refer to “Configuring the Windows
95 Printer Driver” on page 2-2 for complete configuration information.
If you’ re using Windows NT 4.0, refer to “Configuring the Windows NT
4.0 Printer Dr iver” on page 2-34 for complete confi guration
informat ion.
Setting Printer Properties
Usually, you set printer properties when you create the printer (see
QMS 2060 WX Setup Gui de
the
change them later by using the following instructions:
1Open Print Manag er.
QMS2060WXPrintSystemUser'sGuide2-12
for informat ion). However, you can
2Select the printer’s icon or window.
3From the Printer menu choose Prop er ties .
A Printer Proper ties window displays.
ConfiguringtheWindowsNT
3.51PrinterDriver
4Make your changes.
Printer proper ties include the following:
n
Identifyinginform atio n— Print er Name, Driver, Description,
and Print to (port)
See your Windows NT documentation for more information.
n
Sharing informati on —S hare th is printer on the net wo rk,
Share Name, and Location
See “Windows NT 3.51” on page 2-60 for more information.
n
Printer setupoptions—Forms and Half ton e
Choose the Setup... button to access these options. See
“Setting Printer Se tup Op tio ns ” on page 2-14 for more information.
WorkingwiththePrinterDrivers
2-13
ConfiguringtheWindowsNT
3.51PrinterDriver
n
n
Printer details—Availability From/To, Separator File, Pr int to
Additional Ports, Delete Port, Priority, Print Processor, Default
Datatype, Prin t Directly to Ports, Hold Misma tched Jobs,
Delete Jobs After P rint ing , Job Print s Wh ile S poolin g, Prin t
Spooled Jobs First, and Job Defaults
Choose the Details... button to access t hese options. See
your Windows NT documentation for more information on all
of these except Job Defaults. For more information on Job
Defaults see “Setting Job Defaults (Document Properties)” on
page 2-22, “Setting Job Defaults (Advanced Document Properties)” on page 2-25, and “Setting Job Defaults (Halftone
Color Adjustment Proper t ies)” on page 2-28.
QMS port configuration—Timer s, Events to Log, and
Au di ble Ale rt
Choose the Settings... button to access these options for the
QMS Network Print Monitor. See the on-line help (choose the
Help button in the Configure QMS Port dialog box) or the
QMS Network Print Mon itor for Windows NT Administrat or’s
for more information.
Guide
5Make your changes.
6Choose OK.
Setting Printer Setup Options
»Note:
Changes you make here apply to all documents. However,
most changes you make through your application override these
settings (see “Special Notes on Orient ati on” in chapter 3, “Printing”).
Use the following procedure to access these options:
1Open Print Manag er.
2Select the printer’s icon or window.
3From the Printer menu choose Prop er ties .
QMS2060WXPrintSystemUser'sGuide2-14
ConfiguringtheWindowsNT
3.51PrinterDriver
4In the Printer Properties di alo g box choose the Setup. ..
button.
WorkingwiththePrinterDrivers
2-15
ConfiguringtheWindowsNT
3.51PrinterDriver
Forms
The Forms box in the Printer Setup dialog box allows you to match a
specific input source to a specific media size.
Source
PurposeAllows you to select a specific input source.
Choices
DefaultNo default
NotesSelect an input source from the drop-down list box, and then
Printer Default—The tray or
cassette chosen through the
T ra y Select Key on the printer
control panel
Manual Paper Feed—The
multipurpose tray
Upper Paper Tray—The
standard media cassette
Lower Paper T ray—Th e
optional lower media cassette
select a media name (size) in the Name drop-down list box.
Not all media sizes are supported by all input sources. See
“More About Print Media” in chapter 3, “Printing,” for more
information.
QMS2060WXPrintSystemUser'sGuide2-16
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