Konica Minolta PSNETCARE UM 551 User Manual

Table of contents

1 System Requirements

1.1 Network Environment ...................................................................... 1-3

1.2 Server ................................................................................................. 1-3

1.3 Client .................................................................................................. 1-4

2 Installing and Starting Up the Server

2.1 Installing the Server .......................................................................... 2-3

Windows platform .......................................................................... 2-3

Solaris and Linux platform ............................................................. 2-3

2.2 Upgrade Installation ......................................................................... 2-5

2.3 Starting Up the Server ...................................................................... 2-6

Windows 98 or Me platform ........................................................... 2-6

Windows NT 4.0 or 2000 platform ................................................. 2-6

Windows Server 2003 platform ...................................................... 2-6

Windows XP platform .................................................................... 2-6

Solaris and Linux platforms ........................................................... 2-7

2.4 Starting Up Console Tools ............................................................... 2-8

Procedure ....................................................................................... 2-8

2.5 Restarting the Server ....................................................................... 2-9

Procedure ....................................................................................... 2-9

2.6 Shutting Down the Server .............................................................. 2-10

Windows 98 or Me platform ......................................................... 2-10

Windows NT 4.0 or 2000 platform ............................................... 2-10

Windows Server 2003 platform .................................................... 2-10

Windows XP platform .................................................................. 2-10

Solaris and Linux platforms ......................................................... 2-11

2.7 Uninstalling ...................................................................................... 2-12

Windows 98 or Me platform ......................................................... 2-12

Windows NT 4.0 or 2000 platform ............................................... 2-12

Windows XP/Server 2003 platform .............................................. 2-13

Solaris and Linux platforms ......................................................... 2-13

3 Using PageScope Net Care Client

3.1 Starting Up Client ............................................................................. 3-3

3.2 Displaying Help ................................................................................. 3-5

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To display the help information from the login screen ....................3-5

To display the help information from any of the

screens for specifying settings .......................................................3-5

3.3 Logging In ..........................................................................................3-6

Procedure .......................................................................................3-6

3.4 Specifying the Discovery Range ......................................................3-8

Procedure .......................................................................................3-8

4 Device Management

4.1 Displaying the Device Management Screen ...................................4-3

Procedure .......................................................................................4-3

4.2 Device Panel Window ........................................................................4-5

4.3 Functions ............................................................................................4-6

5 Using Multi-Setting

5.1 Displaying the Multi-Setting menu ...................................................5-4

5.2 Creating a Template ..........................................................................5-5

Procedure .......................................................................................5-5

5.3 Performing a Multi-Setting Operation .............................................5-7

To retrieve a template .....................................................................5-7

To apply the settings of a retrieved template .................................5-7

6 Configuring PageScope Net Care Settings

6.1 Displaying the Server Setting menu ................................................6-3

6.2 Preferences ........................................................................................6-4

Displaying the setting screen ..........................................................6-4

To configure Preference settings ....................................................6-4

6.3 Initializing Settings ............................................................................6-6

Displaying the Initialize screen ........................................................6-6

To initialize settings .........................................................................6-6

6.4 Selecting Managed Devices .............................................................6-8

Displaying the List Manager screen ................................................6-8

To select managed devices ............................................................6-8

6.5 Removing a Managed Device ...........................................................6-9

Displaying the List Manager screen ................................................6-9

To remove a device ........................................................................6-9

6.6 Specifying the Device Discovery Range ........................................6-10

Displaying the Discovery Setting screen ......................................6-10

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Discovery Network/Range section ............................................... 6-10

Discovery Setting section ............................................................ 6-11

SNMP Setting section .................................................................. 6-11

Device Discovery section ............................................................. 6-12

To add a network to the discovery range .................................... 6-13

To remove a network from the discovery range .......................... 6-14

When automatic device discovery fails ........................................ 6-14

To add settings used with a search for devices compatible with

SNMPv1 ....................................................................................... 6-14

To remove settings used with a search for devices compatible with

SNMPv1 ....................................................................................... 6-15

To add settings used with a search for devices compatible with

SNMPv3 ....................................................................................... 6-15

To remove settings used with a search for devices compatible with

SNMPv3 ....................................................................................... 6-16

6.7 Adding a Device Manually .............................................................. 6-17

Displaying the Add Device screen ............................................... 6-17

To add a device manually ............................................................ 6-17

6.8 Assigning an IP Address to a Device ............................................ 6-19

Displaying the Assign IP Address screen .................................... 6-19

To assign an IP address to a device ............................................ 6-19

6.9 Configuring Device Link Settings .................................................. 6-21

Displaying the Device Link Setting screen ................................... 6-21

To link devices ............................................................................. 6-21

To unlink devices ......................................................................... 6-22

6.10 Registering Users and Unregistering Users ................................ 6-23

Displaying the User List screen ................................................... 6-23

Device Settings ............................................................................ 6-23

PageScope Net Care Server Settings .......................................... 6-23

To register a user ......................................................................... 6-24

To modify user registration settings ............................................. 6-25

To delete a user ........................................................................... 6-26

6.11 Configuring Custom Group Settings ............................................ 6-27

Displaying the Custom Group Setting screen .............................. 6-27

To create a custom group ............................................................ 6-27

To view custom group settings .................................................... 6-28

To modify custom group settings ................................................ 6-28

To copy a custom group .............................................................. 6-29

To delete a custom group ............................................................ 6-29

6.12 Registering Usable Devices for Each User .................................. 6-30

Displaying the My Device Setting screen .................................... 6-30

To configure device settings ........................................................ 6-30

To remove a device from My Device ........................................... 6-31

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6.13 Specifying E-Mail Transmission/Reception Settings ...................6-32

E-mail transmission/reception settings ........................................6-33

6.14 Specifying Settings for Counter Notification, Device Status Notification, Server Information Notification and Command Mail

Support .............................................................................................6-35

To specify the device status notification, server information

notification and command mail support settings .........................6-35

Configuring counter notification settings ......................................6-37

To configure the counter notification settings ..............................6-37

Configuring device status notification settings .............................6-40

To configure device status notification settings ...........................6-40

Command Mail Syntax .................................................................6-42

Example: When the device IP address is 192.9.200.100 .............6-42

6.15 Specifying Security Settings for PageScope Net Care ................6-43

Displaying the Security Setting screen .........................................6-43

To configure the security settings .................................................6-44

To configure SSL transmission settings .......................................6-45

To request a server certificate from an external

certification authority ....................................................................6-46

To install the approved certificate as a file ...................................6-51

To install the approved certificate as text data .............................6-51

6.16 Checking Models Compatible With PageScope Net Care ..........6-52

To display the Supported Models screen .....................................6-52

6.17 Checking Languages Compatible With PageScope Net Care ....6-54

To display the Supported Language screen .................................6-54

6.18 Checking the PageScope Net Care Version .................................6-55

Displaying the Version screen .......................................................6-55

7 Centralized Management for Controlling Multiple

Servers

7.1 Linking With Other PageScope Net Care Servers ..........................7-5

Procedure .......................................................................................7-5

7.2 Specifying PageScope Net Care Server Information .....................7-7

Procedure .......................................................................................7-7

7.3 Viewing Device Information From a PageScope Net Care Client .7-9

Procedure .......................................................................................7-9

7.4 Unlinking a Server ...........................................................................7-11

Procedure .....................................................................................7-11

8 Automatically Checking for and Downloading Update

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Files

8.1 Specifying Settings for Automatically Checking for Update Files 8-4

Procedure ....................................................................................... 8-4

8.2 Checking Update Files ..................................................................... 8-6

Procedure ....................................................................................... 8-6

8.3 Downloading Update Files ............................................................... 8-7

Procedure ....................................................................................... 8-7

9 Obtaining and Viewing Device Job History Data

9.1 Specifying Initial PageScope Net Care Server Settings for Obtaining

Job History Data-1 ............................................................................ 9-4

Procedure ....................................................................................... 9-4

9.2 Specifying Initial PageScope Net Care Server Settings for Obtaining

Job History Data-2 ............................................................................ 9-5

Procedure ....................................................................................... 9-5

9.3 Specifying Initial Device Settings for Obtaining Job History Data 9-7

Procedure ....................................................................................... 9-7

9.4 Viewing Job History Data ................................................................. 9-9

Procedure ....................................................................................... 9-9

9.5 Changing the Job History Data List View ..................................... 9-12

Procedure ..................................................................................... 9-12

10 Obtaining and Viewing Device Counter Information

What is the Copy Track function? ................................................ 10-4

10.1 Configuring E-Mail Transmission and Reception Settings for

Devices ............................................................................................ 10-6

10.2 Enabling the Copy Track Function on the Device ....................... 10-7

10.3 Enabling the User Authentication Function on the Device ......... 10-8

10.4 Specifying Initial PageScope Net Care Server Settings for

Using This Function—1 .................................................................. 10-9

Procedure ..................................................................................... 10-9

10.5 Specifying Initial PageScope Net Care Server Settings for

Using This Function—2 ................................................................ 10-10

Procedure ................................................................................... 10-10

10.6 Registering Devices Using This Function With the PageScope Net

Care Server ................................................................................... 10-11

Procedure ................................................................................... 10-11

10.7 Viewing Counter Information ....................................................... 10-12

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Procedure ...................................................................................10-12

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Welcome

- KONICA MINOLTA PageScope Net Care is utility software that provides

central control over printers, copiers, and other devices on a network. With KONICA MINOLTA PageScope Net Care, you can use a Web browser to check the status of each device on a network and configure device settings. KONICA MINOLTA PageScope Net Care uses SNMP, which is standard network protocol, which means it can be used to manage KONICA MINOLTA devices, as well as other network devices that support standard Printer-MIB. KONICA MINOLTA PageScope Net Care is implemented based on Java 2 technologies, enabling functions and operations that are equivalent to those found on a most platforms that support Java.

- This product is compatible with the screen reader software IBM JAWS

version 3.7

Note

When using screen reader software, be sure log in to the HTML mode.

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Trademark Acknowledgements

KONICA MINOLTA and KONICA MINOLTA logo are trademarks or registered trademarks of KONICA MINOLTA HOLDINGS, INC.

PageScope is a trademark or a registered trademark of KONICA MINOLTA BUSINESS TECHNOLOGIES, INC.

Apple and Macintosh are registered trademarks of Apple Computer, Inc.

Ethernet is a registered trademark of Xerox Corporation.

Linux is a registered trademark of Linus Torvalds.

Microsoft, Windows, and Windows NT are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.

Netscape and the Netscape N and Ship’s Wheel logos are registered trademarks of Netscape Communications Corporation in the U.S. and other countries. Netscape Navigator is also a trademark of Netscape Communications Corporation and may be registered outside the U.S.

Java and Solaris are trademarks of Sun Microsystems, Inc.

IBM is a trademark of IBM Corporation.

Red Hat is either a trademark or registered trademark of Red Hat, Inc. in the United States and other countries.

SUSE is a registered trademark of SUSE LINUX Products GmbH, a division of Novell, Inc. in the United States.

Turbolinux is a trademark or registered trademark of Turbolinux, Inc.

All other product names are trademarks or registered trademarks of their respective holders.

The information contained in this manual is subject to change without notice.

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System Requirements

1 System Requirements

The minimum system configuration detailed below is required to run PageScope Net Care.

1.1 Network Environment

LAN Type Protocol

Ethernet (10/100BaseT) TCP/IP

Token Ring (4/16 Mbps)

1.2 Server

Operating System Hardware

[Windows platform (IA32)]

•Windows 98/Me

• Windows NT 4.0 with Service Pack6a or later

• Windows 2000 Professional Service Pack 3 or later

• Windows 2000 Server

• Windows XP Home Service Pack 1 or later

• Windows XP Professional Service Pack 2 or later

• Windows Server 2003 Web/Standard/Enterprise/ Datacenter Editions

Solaris 7/8/9/10 SPARC Station

[Linux platform (IA32)]

• Red Hat Enterprise Linux 2.1 or later

• SUSE Linux Enterprise Server 8 or later

• SUSE 8.0 or later

• Turbo Linux 7.0 or later

CPU: Pentium 550 MHz or higher (800 MHz or faster recommended) RAM: 256 MB minimum

RAM: 256 MB minimum

CPU: Pentium 550 MHz or higher (800 MHz or faster recommended) RAM: 256 MB minimum

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1.3 Client

Java Mode

Operating System Web Browser Java Environment

[Windows platform (IA32)]

• Windows 98/Me*

• Windows NT 4.0 with Service Pack6a or later

• Windows 2000 Professional Service Pack 3 or later*

• Windows 2000 Server

• Windows XP Home Service Pack 1 or later*

• Windows XP Professional Service Pack 2 or later

• Windows Server 2003 Web/ Standard/Enterprise/Datacenter Editions

Solaris 7/8/9/10 • Netscape 6.2.2 or higher

[Linux platform (IA32)]

• Red Hat Enterprise Linux 2.1 or later

• SUSE Linux Enterprise Server 8 or later

• SUSE 8.0 or later

• Turbo Linux 7.0 or later

* Do not downgrade from the Web browser that comes installed with your operating system.

HTML Mode

• Microsoft Internet Explorer

5.5 Service Pack 2 or higher

• Netscape 6.2.2 or higher

System Requirements

Java Plug-in 1.4 or higher

Operating System Web Browser

[Windows platform (IA32)]

• Windows 98/Me*

• Windows NT 4.0 with Service Pack6a or later

• Windows 2000 Professional Service Pack 3 or later*

• Windows 2000 Server

• Windows XP Home Service Pack 1 or later*

• Windows XP Professional Service Pack 2 or later

• Windows Server 2003 Web/Standard/Enterprise/ Datacenter Editions

Solaris 7/8/9/10 • Netscape 6.2.2 or higher

[Linux platform (IA32)]

• Red Hat Enterprise Linux 2.1 or later

• SUSE Linux Enterprise Server 8 or later

• SUSE 8.0 or later

• Turbo Linux 7.0 or later

MacOS 8/9/X* • Microsoft Internet Explorer 5.x or

* Do not downgrade from the Web browser that comes installed with your operating system.

•Microsoft Internet Explorer 5.5 Service Pack 2 or higher

• Netscape 6.2.2 or higher

higher

• Netscape 6.2.2 or higher

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Installing and Starting Up the Server

2 Installing and Starting Up the Server

2.1 Installing the Server

Windows platform

1 Open the PageScope Net Care self-extracting archive.

This automatically starts the installer.

2 Follow the instructions that appear on the screen to complete the in-

stallation.

Solaris and Linux platform

1 Expand the PageScope Net Care tar archive (compressed with gzip) in

the directory you want.

This creates a temporary directory named PageScope_Net_Care.

2 Run the install.sh script, which is located in the PageScope_Net_Care

directory.

3 If you agree to be bound to the terms and conditions of the license

agreement, input Y to proceed with the installation. If you don’t agree, input N to terminate installation.

4 Specify the installation destination.

The initial default destination is: /opt/PageScope_Net_Care. If you already have an older version installed, the directory for that version appears first. You can leave the directory the way it is or change it to something else. Installation in the specified directory starts.

5 A message asking if you want to restart your computer will appear after

installation is complete. Input Y.

6 After completing installation, delete the temporary

PageScope_Net_Care directory, which was created at the beginning of this procedure.

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Installing and Starting Up the Server

Note

To use PageScope Net Care, you must agree to be bound to the terms and conditions of its License Agreement.

Do not use multi-byte characters in directory names.

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Installing and Starting Up the Server

2.2 Upgrade Installation

Upgrade from PageScope Net Care Version 4.0 or later is supported. You cannot upgrade from PageScope Version 3.x or earlier.

- If the older PageScope Net Care is running on the server, shut it down.

- Install PageScope Net Care Version 5.

If you specify the folder where the old version of PageScope Net Care is installed as the install destination and overwrite the older version, you will be able to access the data created with the older version.

Detail

If you are using the PageScope Net Care 4.x Account Management module...

The PageScope Net Care 5 Account Management module comes with standard functions for obtaining device job history data and for obtaining counter data. For more information, see “Obtaining and Viewing Device Job History Data” on page 9-3 and “Obtaining and Viewing Device Counter Information” on page 10-3

Note the following points.

PageScope Net Care 5 does not provide totals for each group.

Number of pages per department data is not passed on from the old version.

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2.3 Starting Up the Server

Windows 98 or Me platform

% Click [Start] % [Programs] % [KONICA MINOLTA] % [PageScope Net

Care] % [Start Server]. Note that when installing PageScope Net Care, you can configure the PageScope Net Care server to start up automatically whenever the system is booted.

Windows NT 4.0 or 2000 platform

1 Click [Start] % [Settings] % [Control Panel].

2 Double-click the [Services] icon. In the case of Windows 2000, the

Services icon is located inside the Administrative Tools folder.

3 Select [KONICA MINOLTA PageScope Net Care] on the list of services,

and then click the [Start] button. In the case of Windows 2000, select [KONICA MINOLTA PageScope Net Care], and then select [Start] on the Action menu.

Windows Server 2003 platform

1 Click [Start] % [Control Panel].

Installing and Starting Up the Server

2 Double-click [Administrative Tools].

3 Double-click the [Services] icon. In the Services window, select

[KONICA MINOLTA PageScope Net Care], and then click [Start the service] on the left side of the window.

Windows XP platform

1 Click [Start] % [Control Panel].

2 In the case of Windows XP Professional, click the [Performance and

Maintenance] icon. On the Performance and Maintenance window, click [Administrative Tools].

– In the case of Windows XP Home Edition, click the [Administrative

Tools] icon.

3 Double-click the [Services] icon. On the Services window, select

[KONICA MINOLTA PageScope Net Care], and then click [Start the service] on the left side of the window.

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Installing and Starting Up the Server

Solaris and Linux platforms

7 CAUTION

Important

% Perform the following operation under root privileges. % Change the path according to the environment.

% PageScope Net Care starts up automatically after you install it. You can

use the following command to start it up manually when necessary.

# /etc/init.d/nmu start

Execute the following command when PageScope Net Care is already running, and you want to momentarily shut it down and restart it.

# /etc/init.d/nmu restart

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2.4 Starting Up Console Tools

The Console Tools provide various functions for maintaining PageScope Net Care.

The following lists the operations you can perform using Console Tools.

- Change of the port used by PageScope Net Care Server (HTTP/HTTPS

server)

- Database initialization, backup, restore

- Download and installation of update files

- Upgrade PageScope Net Care

- Manual installation of update files

- Restart the PageScope Net Care server

Procedure

% On the log in screen, select the [Console Tools] link. This displays the

Console Tools screen.

Note

In order for the specified settings to be applied, the PageScope Net Care server must be restarted. For details, refer to “Restarting the Server” on page 2-9.

Installing and Starting Up the Server

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Installing and Starting Up the Server

2.5 Restarting the Server

Procedure

1 In the login screen, select the [Console Tools] link.

The Console Tools screen appears.

2 Click [Restart].

3 Click the [Restart] button.

A message appears, requesting confirmation to restart the server. Click the [Yes] button to restart the server.

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