This publication is protected by copyright, and all rights are reserved. No part of it may be reproduced or
transmitted in any form or by any means for any purpose without express prior written consent from Electronics
for Imaging, Inc. Information in this document is subject to change without notice and does not represent a
commitment on the part of Electronics for Imaging, Inc.
Auto-Count, BioVu, BioWare, ColorWise, Command WorkStation, Digital StoreFront, DocBuilder, DocBuilder Pro,
DocStream, EBEAM, EDOX, the EFI logo, Electronics For Imaging, Fabrivu, Fiery, the Fiery logo, Inkware, Jetrion,
MicroPress, OneFlow, PressVu, Printellect, PrinterSite, PrintFlow, PrintMe, PrintSmith Site, Prograph, RIP-WhilePrint, UltraVu and VUTEk are registered trademarks of Electronics for Imaging, Inc. in the U.S. and/or certain
other countries. BESTColor is a registered trademark of Electronics for Imaging GmbH in the U.S.
The APPS logo, AutoCal, Balance, ColorPASS, DSFdesign Studio, Dynamic Wedge, EFI, Estimate, Fast-4, Fiery
Driven, the Fiery Driven logo, Fiery Link, Fiery Prints, Fiery Spark, the Fiery Prints logo, FreeForm, Hagen, the
Jetrion logo, Logic, Pace, Pecas, Pecas Vision, Printcafe, PrintSmith, Print to Win, PSI, PSI Flexo, Radius, Rastek,
the Rastek logo, RIPChips, SendMe, Splash, Spot-On, UltraPress, UltraTex, UV Series 50, VisualCal, the VUTEk logo
and WebTools are trademarks of Electronics for Imaging, Inc. in the U.S. and/or certain other countries. Best, the
Best logo, Colorproof, Pecas, Pecas Vision, PhotoXposure, Remoteproof, Radius, and Screenproof are trademarks
of Electronics for Imaging GmbH in the U.S. and/or certain other countries.
All other terms and product names may be trademarks or registered trademarks of their respective owners, and
are hereby acknowledged.
Getting to the Site ...................................................................................................................................... 9
Registering on the Site .............................................................................................................................. 10
Logging Into the Site ................................................................................................................................. 13
Getting Help ............................................................................................................................................. 13
Contacting Customer Support .................................................................................................................. 14
Changing the Language on the Site .......................................................................................................... 14
Changing the Currency Displayed on the Site ........................................................................................... 15
If You Forget Your Password ..................................................................................................................... 16
Changing Your Password .......................................................................................................................... 17
Changing Your Security Question or Answer ............................................................................................ 18
Viewing and Changing Your Account (User Profile) .................................................................................. 18
Changing Your Print Shop ......................................................................................................................... 19
About Products ......................................................................................................................................... 21
Browsing and Searching for Products ....................................................................................................... 22
Index ................................................................................................................................................. 125
5
SSeeccttiioonn 11:: W
This section will answer the following questions:
What is Digital StoreFront?
What is the home page?
What Is Digital StoreFront?
Digital StoreFront® is an online shop where you can order and purchase print products such as
booklets, manuals, business cards, brochures, sell sheets, flyers, postcards, and so on.
You can:
• Browse and search through a catalog of products.
• Supply the documents you want printed.
• Customize products with a variety of printing and finishing options and proof the products before
adding them to the shopping cart.
• Check out and place your order using familiar online checkout techniques (for example, selecting
recipients, delivery methods, and payment methods).
• Check your order history at any time. (You also receive e-mail notifications throughout the order,
production, and delivery process.)
• Maintain an address book to avoid entering an address each time you want to ship an order to
someone; just select the recipient from your address book during the checkout process.
• Re-order products.
Weellccoo
mee
m
6
The header or banner is typically branded for the site.
Register on the site and/or retrieve your password.
from applications such as Word.
Click to see contents of your cart and to check out.
What Is the Home Page?
The page that opens when you come to the site is the home page. This is your starting point for
logging in, as well as finding and selecting products. To return to the home page from other places on
the site, click Home in the navigation bar at the top of the site; this navigation bar is always available
and includes other useful links such as Cart, My Account, and Order Status.
Here you log into the site (required before you can check out).
Product categories you can click to see the products they contain.
The number of items in your cart.
Search for products.
Links to install PrintMessenger, which lets you add content files to a print order directly
Copyright notice.
7
your spending account usage.
Click to change your print shop.
Click to obtain help on your current activity or to browse through the Help system.
Browse through the featured category.
The language currently in use on the site. Click to change it.
product.
Click to manage your profile and address book, upload files, review saved jobs, and check
Click to check your order history and status.
Contact information for support on the site.
Featured categories of products.
Featured products.
Click Begin to start the order process.
Click for a hierarchical list of categories and products so you can go directly to a particular
Version information.
8
9
SSeeccttiioonn 22:: B
This section will answer the following questions:
How do I get to the site?
How do I register and set up an account on the site?
How do I log into the site?
Is online Help available?
How do I contact Customer Support?
How do I change the language on the site?
How do I change the currency displayed on the site?
What if I forget my password?
How do I change my password?
How do I change my security question or answer?
Can I change my account information?
Can I change my print shop?
Getting to the Site
Baassiiccss
You can access the site from a web browser (such as Internet Explorer, Mozilla Firefox, Apple Safari, or
Google Chrome).
To access the site
1. Connect to the Internet by starting your web browser.
2. Enter the URL or web address for the site in the address field at the top of the browser window.
The address is: _____________________________.
3. Press the Enter key on your keyboard or click the Go button in your browser. The home page of
the site opens. (For information about the home page, see page 6.)
You can add products to the cart without being logged in, but you must be logged in before you
can check out and place your order.
10
Registering on the Site
Before you can order products on the site and check out using the shopping cart, you must register on
the site by creating an account.
To register on the site
1.On the site’s home page, click Register in the Login box that contains the User Name and
Password fields.
11
2. On the Create an Account page, complete the fields under Contact Information. A required field is
identified by * (asterisk) and shading.
An address can consist of three lines (Address 1, Address 2, and Address 3) so that you can
include lines for building names or floors if necessary.
3. Under Account Information,
a. In the User Name field, enter the name you want to use when logging into the site.
12
b. In the Password field, enter the password you want to use and then enter it again in the Re-
enter password field.
c. In the Security Question field, either select one of the pre-defined questions or select Other
and enter your own question.
d. In the Security Answer field, enter the answer to the question you selected (or entered).
The answer you provide is case-sensitive. Suppose that you enter Lassie in the New
Security Answer field. If you ever forget your password, and the system asks for your
security answer, you must enter the answer exactly as you entered it here (with an
uppercase L). The system will reject any forms of the answer if the case does not match,
for example, lassie, LaSsie, or LASSIE.
4. Read the Terms and Conditions and then select the I accept the terms in the license agreement
check box.
5. Click Continue.
13
Logging Into the Site
Once you are registered on the site, you log in each time you come to the site. (You can add products
to the cart without being logged in, but you must be logged in before you can check out and place
your order.)
1. On the home page under Login, enter your User Name and Password.
2. Select the Remember User Name check box if you want the system to remember your user name
(but not your password).
For security reasons, you may not want your user name remembered on public computers.
3. Click Login.
To log out, click Logout (on the right side of the site under the navigation bar).
Getting Help
As you use the site, online Help is available to you at all times.
Click for information about the current page. For example, if you are reviewing your order history
and click , you get a Help topic about My Order History.
In addition, you can use the Contents, Index, and Search tabs in the left-hand pane of the Help
window to find the information you need.
14
Contacting Customer Support
At times you may need to contact the site’s customer support staff.
• Click Contact Us in the navigation bar.
The contact information for your selected print shop is shown.
Navigation bar
Changing the Language on the Site
A link at the bottom of the site identifies the lang uage that you see on the site, for example, English
(United States) or English (United Kingdom).
You can click this link to
change the language for your current session, w hi ch is helpful when speakers of several langu ages all
use the same site. For example, if you speak Fre nch but someone else speaks German, you can each
select your own language after you come to the sit e (even before you log in).
If your site supports it, you can set a language preference in your user profile so that when you log into
the site, this language is always used.
To change the language for the current session
1. Click the language that is displayed at the bottom of the site.
2. In the Language Preference field, select the language you want used on the site.
3. Click Save.
This language remains in effect until you exit the site.
15
To select the language you always want used when you log in
1. Click My Accountin the navigation bar. The Profile page opens.
2. Click Edit.
3. In the Language Preference field (under Contact Information), select the language you always
want used on the site after you log in. (If the Language Preference field is unavailable, you cannot
change the language in your profile, but you can still change it for the current session as described
on page 14.)
4. Click Save.
Whenever you log into the site, the language that you selected is used.
Changing the Currency Displayed on the Site
A link at the bottom of the site identifies the currency that is currently in use, for example, US Dollar
($). You can click this link to change the currency just for your current session. You can also set a
default currency in your user profile so that when you log into the site, this currency is always
displayed.
Although you can change the currency that is displayed on the site, any purchases you make are
still charged in the default currency for the site.
To change the currency for the current session
1. Click the currency that is displayed at the bottom of the site.
2. In the Currency field, select the currency you want to display on the site. The conversion rate
(relative to the default currency for the site) is updated based on the currency you selected.
3. Click Save.
To change the currency you always want to see when you log in
1. Click My Accountin the navigation bar. The Profile page opens.
2. Click Edit.
3. In the Default Currency field (under Contact Information), select the currency you always want
displayed on the site when you are logged.
4. Click Save.
16
If You Forget Your Password
If you forget your password and are therefore unable to log into the site, you can obtain a new
password by providing your user name and the answer to your security question. After you receive the
new password, you can change it as described on page 17.
1. Under Login on the home page, click Forgot your password? The Password Retrieval page opens.
2. Enter your user name and click Next.
3. The security question that you selected when you registered is displayed. Enter the answer to the
security question and click Submit. Your password is e-mailed to you.
The answer to the security question is case-sensitive.
17
Changing Your Password
You can change your password at any time, but if you did not register yourself, you may also be
required to change your password after you first log into the site. In addition, if you forget your
password, a new password is e-mailed to you (see page 16). For security reasons, it is a good idea to
change this password.
To change your password
1. Click My Accountin the navigation bar. The Profile page opens.
2. Click Change to the right of Password. The Change Password page opens.
3. In the Password field, enter your current password.
4. In the New Password field, enter a different password and then enter it again in the Confirm New
Password field.
5. Click Save.
18
Changing Your Security Question or Answer
Your user profile includes a security question and your answer to the question. If you forget your
password, you must answer the security question before a new password is e-mailed to you.
You can either change the answer to the security question that you previously selected or change
both the question and the answer. To verify your identity, you will need to enter your password
before you can change the security question and answer.
To change your security question or answer
1. Click My Accountin the navigation bar. The Profile page opens.
2. Click Change to the right of the Security Question field. The Change Security Question page opens.
3. Enter your current password.
4. In the New Security Question field, either select a question or select Other and enter your own
question.
5. In the New Security Answer field, enter the answer to the question.
The answer you provide is case-sensitive. Suppose that you enter Lassie in the New Security
Answer field. If you ever forget your password, and the system asks for your security answer, you
must enter the answer exactly as you entered it here (with an uppercase L). The system will reject
any forms of the answer if the case does not match, for example, lassie, LaSsie, or LASSIE.
6. Click Save.
Viewing and Changing Your Account (User Profile)
You can change information related to your user account (your profile), for example, your phone
number or e-mail address.
If you did not yet register on the site (so have no account), see “Registering on the Site” on page 10.
To view and change your account (user profile)
1. Click My Accountin the navigation bar. The Profile page opens.
2. Click Edit at the bottom of the page. The Edit My Profile page opens.
3. Make your changes and Save.
19
Changing Your Print Shop
A print shop is a place that handles the orders placed on the site, for example, a print center, copy
shop, or warehouse. When you first register on the site, you select a default print shop if several print
shops are available. If necessary, you can change your print shop, perhaps to make pickup more
convenient or to keep shipping costs lower.
To change your print shop
1.Click Print Shops in the navigation bar. (Alternatively, click My Account and then click Selected
Print Shop.) The Selected Print Shop page opens.
2. If many print shops are listed, do any of the following to help you find the print shop you want to
use:
• In the Show field, select a different number of print shops to display at the same time.
• Click Name, City, or State to sort the list of print shops in a different order.
• Click Prev or Next to move to the previous or next group of print shops.
3. Select the shop you want to use and click Save.
20
21
SSeeccttiioonn 33:: O
This section will answer the following questions:
Orrddeerriinngg PPrroodduuccttss
What are products?
How do I find a product?
What is the process for ordering products?
How do I customize products in Visual Product Builder?
How do I customize products in Classic Product Builder?
How do I supply documents that I want to have printed?
How do I order kits?
What are personalized products?
How do I personalize DSFdesign Studio products?
How do I personalize VDPs (variable data products)?
How do I check out and place my order?
About Products
Here are some examples of the kinds of products that might be available for ordering:
• Booklets, brochures, or specialized copy jobs for which you supply the content (typically a PDF).
You also customize the product with print options (type of paper, binding, and so on).
• Posters or banners (superwide format products) for which you supply the content. You also
customize the product with print options (substrate, color mode, wind slits, and so on).
• Application forms or course materials for which the content is fixed. You can still, however,
customize the product with print options (type of paper, stapling, and so on).
Business cards, note cards, or promotional flyers that you can personalize. Products that you can
•
personalize fall into two categories:
• DSFdesign Studio products. Here you can personalize the product in various ways, for
example, position and size text, images, and shapes; add new text, images, and shapes; edit
and format text; or enhance images.
• Variable data products (VDPs). Here you can personalize the product by supplying data such as
a name and address and/or by adding an image. Sometimes you can create several versions of
the same product, each personalized differently, for example, 500 copies of a promotional
flyer, with each flyer addressed to a different prospect
• Logo merchandise, coffee mugs, or boxes of pencils (non-print or fulfillment products). Here no
customization is required.
Each kind of product follows a slightly different order/customization workflow, after which you add
the product to the shopping cart. At this point you can either check out and place your order or
continue shopping and check out later. Your final order may therefore include several products (also
referred to as jobs).
Some products may be packaged together in a kit. For example, a wedding kit might include an
invitation photo card, envelopes, a wedding program, and some key chains. Each product that
makes up the kit is customized individually (if applicable), but the order is placed for the kit itself.
22
Some products require a price quote from the print shop before you can place an order for them.
During the checkout process a request for a quote is sent to the print shop. When you receive the
quote, you either accept it (and finish placing the order) or decline it.
Depending on your company, orders may need to go through an approval process – someone at
your company must “sign off” on your order before it can be placed.
Browsing and Searching for Products
The products on the site are organized in a catalog and grouped in categories. You can look for and
find products in several ways as described below.
1. From the home page, find products in any of these ways:
• Check Featured Categories.
• Check Featured Products.
23
• Select a category that contains the type of product you want to order and review the products
in that category.
• In the Search pane, look for a product by selecting Product Name, Keywords, or Product ID;
entering a search string (for example, part of a product name); and clicking Go.
• Click Sitemap at the bottom of the page for a hierarchical list of the categories and products
available for ordering.
2. To learn more about a product, click its name.
Click to find
out more.
3. After you find a product you want to order, do one of the following:
•If the product has an Add to Cart button, enter or select the quantity you want and then click
Add to Cart to proceed with the checkout process described on page 103. (If you are not
ready to check out, click Continue Shopping.) The remaining steps do not apply to you.
24
• If the product has a Begin button, click it to start the customization process.
4. If you clicked Begin, customize the product. This process depends on how the print shop
configured the product you selected.
5. After you click Begin, click for instructions for customizing the particular type of product you
are ordering.
25
Ordering Products: Visual Product Builder vs. Classic Product Builder
After you click Begin next to a product to start the ordering process, the page that opens can vary, as
can the tasks that you must complete to customize the product.
Two ways of customizing – or building – products are possible:
• Visual Product Builder
Products that you customize with Visual Product Builder may include brochures, flyers, and copies
(where you supply the content); application forms or course materials (where the content is
fixed); or superwide format products such as banners and posters. Here you select print options,
provide your files, and preview your selections in a single window. As you make selections, you
can see your changes immediately.
Some single-record variable data products (VDPs) such as business cards, invitations, or note cards
also use Visual Product Builder. These VDPs are personalized with information such as a name,
address, phone number, and so on, or with an image.
In addition, DSFdesign Studio products (such as notecards or flyers that you can personalize with
your own text and graphics) use a visual interface with features related to adding, editing, and
manipulating text, graphics, and shapes.
The figure below shows an order for a copy of a user guide in Visual Product Builder.
26
• Classic Product Builder
Products that you customize with Classic Product Builder and that require you to provide content
files may include brochures, flyers, and copies, as well as superwide format products such as
banners and posters. Here you select print options, add files, and then preview your selections on
separate pages in a series of steps. The top of each page shows your progress.
Some products do not require you to provide a file, for example, the content of products such as
application forms or course materials is fixed, but you may have a choice of media, collation, or
binding.
Some variable-data products (VDPs) like business cards or promotional flyers also use Classic
Product Builder. These VDPs include a Personalization step so that you can customize the product
with variable information such as a name, address, phone number, and so on, or with an image.
Customizing Products for Which You Supply Content (Visual Product Builder)
Overview
In Visual Product Builder, after you click Begin next to a product in the catalog, you provide the
content file(s) for the job, customize the product, and preview the effects of your selections all on the
same page. When you are satisfied with your selections, you add the product to the shopping cart.
Fixed-content products have a slightly different workflow since you do not need to supply files.
See page 35.
Variable data products that use Visual Product builder also have a different workflow. See page
92.
If the product is part of a kit, some fields will not apply and some information may already be
filled in for you. You will also see a Finish button instead of Add to Cart. For more information
about ordering kits, see page 63.
At any time you can save your work by clicking Save My Job at the top of the page. This allows
you to return to the job later.
27
General procedure
In the Visual Product Builder, these are the steps you complete after you click Begin for products that
require you to provide content files. (Superwide format products are slightly different; see page 37.)
Add files
You can either add your files first or select print options first; the order in which you do this does
not matter.
1. Click Add Files to supply the content for the job. After you do so, the files are listed under Files,
and a preview is automatically displayed on the right side of the page. (For more information
about adding files, see page 43.)
2. If you uploaded or selected more than one PDF file, the files are combined into one file in the
order they are listed. This is also the order in which they will be printed. To change the order of the
files, click next to a file and select Move file up in print order or Move file down in print order.
If you have added many files, you can expand the Files pane by dragging between the Files pane
and the Job Name pane.
Provide required information
1. In the Job Name field, enter a descriptive name for your customized product so you can identify it
easily. (A job is just your customized product. When an order includes several jobs, each is an item
in the order.)
2. In the Quantity field, specify the number you are ordering. This number affects the price. (If the
product is ordered in multiples, you are warned if the number you enter is not a valid multiple.)
3. In the Pages field, enter the number of pages you are providing. (When you add a file, the system
calculates the number of pages for you automatically.) This number affects the price.
Select print options
28
The options that are available to you depend on the product you selected.
1. In the left-hand pane, click an option, for example, Media or Binding.
2. Make further selections as necessary. For example, after clicking Bindingyou need to select a type
of binding and possibly a color.
3. For some products a Special Pages option may be available. Click this to indicate that you want
certain pages treated differently from the rest of the job. For example, if you are ordering a
booklet, you may want the cover on different stock. (For more information, see “Having different
pages (Visual Product Builder)” on page 30.)
4. If tabs are an option for the product, add tabs as necessary. (For more information, see page 31.)
5. If you have the option of providing non-content files, such as a mailing list or instructions, click
Upload file(s) and browse to the file you want to provide.
29
Preview the product
If a preview is not available for the product, you will see a job summary instead.
• Display different pages by using the blue navigation buttons:
Or enter a page number and click the double blue arrow:
• Use to switch between spread view and thumbnail view.
If you are in thumbnail view, click a page, and switch to spread view, the page you selected in
thumbnail view continues to be displayed.
• In thumbnail view, click a page to display a shortcut menu, for example, to quickly change the
media of the page.
• In thumbnail view, if you have tabbed pages, and want to move a tab to a different location, drag
the tab before or after the page where you want the tab.
• In spread view click to open a zoom pane so you can zoom in or out by moving the slider:
Use slider to zoom
in or out.
To restore the preview to its default size, click .
• Make the preview area wider or narrower by dragging between the left-hand pane and the
preview area.
To restore the pane and preview area to their original size, click on the right side of the pane.
View pricing details and job summary
1. To see more pricing details, move the pointer to the Unit Price/Total Price area in the bottom left
corner.
2. To see a summary of the job, click Review My Job at the top of the page. The Job Summary
window opens and lists information about the job, for example, files, number of pages, quantity,
and selected print options.
30
Add product to cart
1.When you are satisfied with your selections, click Add to Cart.
If the product is part of a kit, a Finish button is displayed instead of Add to Cart. Click Finish to
continue with the process of ordering the kit (see page 63).
2. If prompted, check the preview and the options you selected for accuracy.
3. Proceed with the checkout process when you are ready. (See page 103.)
Having different pages (Visual Product Builder)
For some products, you can indicate that you want some pages treated differently from the rest of the
job. These pages are also known as special pages. For example, you may want most of the job printed
in black-and-white, but want the cover printed in color on different paper.
In Visual Product Builder, if you can define special pages for a product, a Special Pages print option is
available.
To identify pages that should be treated differently
1. Click Special Pages in the Optionspane. A Special Pages window opens.
2. Click the Pages or Files tab. (If you are providing more than one content file, Files gives you the
option of making an entire file different, for example, the file that contains the cover pages.)
3. If you clicked the Pages tab,
a. Click Add (at the bottom of the window) and enter the numbers of the pages you want to
change in the Pages From and Pages To fields.
b. Make your selections in the Color/B&W, Sides, and Media columns.
c. Select the Scale to Fit check box so that the contents on the special pages are sized to fit the
selected media.
d. Repeat steps a through c for any additional pages you want to be different.
4. If you clicked the Files tab,
a. Click Add and select a file.
b. Make your selections in the Color/B&W, Sides, and Media columns. (The columns that are
displayed depend on the product.)
c. Select the Scale to Fit check box so that the contents on the special pages are sized to fit the
selected media.
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