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If you need to relocate or ship your QMS 2425/2425 TURBO Print System after it has been installed, you must follow the procedures in this section to prevent damage to the printer and to keep your warranty valid.
▲Caution: QMS cannot be held responsible for damage to your printer during shipment that results from the improper packaging of your printer. You must use the instructions given in this section before repacking the printer in its original shipping box with the original packing materials.
If you need replacement packaging, in the US call QMS National Service at 1 (334) 633-4300 x 2530. If you need to return the printer for service, in the US call QMS Customer Service at 1 (334) 633-1072 for an RMA (Return Merchandise Authorization) number before shipping the printer. In other countries, refer to appendix A, “QMS Customer Support.”
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1Turn off the printer.
2Remove the power cable and all interface cables.
3Remove the paper cassette(s) from the printer.
4Remove the paper from the cassette(s).
5Repack the cassettes in their original shipping boxes for shipping or storage.
»Note: If you’re returning the printer for service, you don’t need to return the power cable, interface cables, sheet feeder, output stacker, or cassettes.
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»Note: The toner cartridge is sensitive to bright light. Do not remove the cartridge from the printer until you’re ready to return it to its protective bag. Store the cartridge in an environment that is not subject to extreme heat or humidity, salty air, or corrosive gases, such as aerosols. Keep the toner cartridge away from your computer. The magnets in the cartridge can damage data, particularly on your floppy disks.
1Lift the top cover as far as it will open.
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