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1022231-5-C
Important Information
INSTRUCTIONS PERTAINING TO A RISK OF FIRE,
ELECTRICAL SHOCK, OR INJURY TO PERSONS
READ AND FOLLOW ALL INSTRUCTIONS
SAVE THESE INSTRUCTIONS
WARNING: When using electrical products, basic precautions should always be followed,
including the following:
DANGER: Risk of personal injury. To reduce the risk of injury, do not permit children to use this
unit unless they are closely supervised at all times.
WARNING: Risk of personal injury. To avoid injury, exercise care when entering or exiting the
whirlpool.
WARNING: Risk of electric shock. Do not permit electric appliances (such as a hair dryer, lamp,
telephone, radio, or television) within 5’ (1.5 m) of this whirlpool.
WARNING: The use of alcohol, drugs, or medication can greatly increase the risk of fatal
hyperthermia. Prolonged immersion in hot water may induce hyperthermia. Hyperthermia occurs
when the internal temperature of the body reaches a level several degrees above the normal body
temperature of 98.6°F (37°C). The symptoms of hyperthermia include an increase in the internal
temperature of the body, dizziness, lethargy, drowsiness, and fainting. The effects of hyperthermia
include: (a) failure to perceive heat, (b) failure to recognize the need to exit the bath, (c)
unawareness of impending hazard, (d) fetal damage in pregnant women, (e) physical inability to
exit the bath, and (f) unconsciousness resulting in the danger of drowning.
WARNING: Risk of hyperthermia. People using medications and/or having an adverse medical
history should consult a physician before using a whirlpool equipped with a heater.
WARNING: Risk of scalding. Do not allow the water temperature in the whirlpool to exceed 104°F
(40°C).
The heater will automatically maintain the water temperature when the whirlpool is running, as long as the
water temperature does not exceed 104°F (40°C). The heater will disengage at higher temperatures.
An equipment grounding terminal is provided in the field wiring compartment. To reduce the risk of electric
shock, this terminal must be connected to the grounding means provided in the electric supply panel with a
conductor equivalent in size to the circuit conductors supplying this whirlpool.
A pressure wire connector is provided on the exterior of the pump or control within this unit to permit
connection of a bonding conductor between this unit and all other exposed metal in the vicinity, as needed to
comply with local requirements.
Use this whirlpool only for its intended purpose as described in this guide. Do not use attachments not
recommended by the manufacturer.
Never drop or insert any object into any opening. Keep small objects such as bath toys and bathing
accessories out of the whirlpool while the unit is running.
Do not operate this unit without the guard (cover) over the suction fitting.
The whirlpool must be connected only to a supply circuit that is protected by a Ground-Fault
Circuit-Interrupter (GFCI) or Residual Current Device (RCD). Such a GFCI or RCD should be provided by
the installer and should be tested on a routine basis. To test the GFCI or RCD, press the test button. The
GFCI or RCD should interrupt power. Press the reset button. Power should be restored. If the GFCI or RCD
fails to operate in this manner, the GFCI or RCD is defective. If the GFCI or RCD interrupts power to the
bath without the test button being pressed, a ground current is flowing, indicating the possibility of an
1022231-5-C2Kohler Co.
Important Information (cont.)
electric shock. Do not use this whirlpool bath. Disconnect the whirlpool and have the problem corrected by a
qualified service representative before using.
Flush your whirlpool system twice a month or more depending upon usage, as described in the ″Flush
System″ section of this guide.
Repeated use of personal care products containing oils can damage plastic whirlpool components. Do not use
heavy, vegetable-based shampoos or bath oils.
Whirlpool hydro-massage action can cause even a small amount of bubble bath, bath soap, shampoo, or bath
oil to foam excessively. For this reason, please don’t use these products during whirlpool operation.
Table of Contents
Important Information.............................................................. 2
Thank You For Choosing Kohler Company.............................................. 3
Your Kohler Whirlpool............................................................. 3
Service Parts................................................................... 10
Thank You For Choosing Kohler Company
Thank you for choosing Kohler Co. Your Kohler Co. product reflects the true passion for design,
craftsmanship, artistry, and innovation Kohler Co. stands for. We are confident its dependability and beauty
will surpass your highest expectations, satisfying you for years to come.
All information in this guide is based upon the latest product information available at the time of
publication. At Kohler Co. we strive to fulfill our mission of improving the level of gracious living for each
person who is touched by our products and services. We reserve the right to make changes in product
characteristics, packaging, or availability at any time without notice.
Please take a few minutes to review this guide. Pay special attention to the care and cleaning instructions.
Your Kohler Whirlpool
Your new whirlpool is designed to stimulate, invigorate, and energize your body with comforting
hydro-massage therapy. The whirlpool consists of the following components:
Lighted User Keypad - Located within easy reach, allows you to turn the pump and heater on and
off and regulate the water flow through the jets.
Pump Motor - Provides quiet, variable speed power to circulate the water.
Adjustable Jets - Positioned to optimize their hydro-massage effect, the jets allow you to adjust the
air and water flow and control the flow direction as you desire.
Heater - Automatically helps maintain a 104°F (40°C) water temperature, turns on when the
whirlpool is operating, and turns off when the pump motor is turned off. Using the lighted user
keypad, the heater may be turned off at any time while the pump is operating.
Kohler Co.31022231-5-C
Heater On/Off
Heater Indicator Light
Increases Flow
Indicator Bar Shows water
flow volume
Turn the jet trim ring
clockwise to
decrease the flow.
Fill with water at least 2" (5.1 cm)
above the highest jet.
Position the jet
nozzles to direct
the water flow as
desired.
Power On/Off
Decreases Flow
Turn the jet trim ring counterclockwise
Lighted User Keypad
to increase the flow.
Operation
Lighted User Keypad
PowerTurns the whirlpool pump on and off.
Up ArrowIncreases the water flow.
Down ArrowDecreases the water flow.
HeaterAutomatically engages when the whirlpool pump is powered on. Press the heater button
Indicator BarDisplays the water flow volume.
NOTE: If the whirlpool is not operating properly, consult the ″Troubleshooting″ section of this guide
before calling a qualified service representative.
Whirlpool
Turn the jet trim fully counterclockwise. Position the jet nozzles so they face down toward the basin.
NOTICE: Do not allow the water temperature in the whirlpool to exceed 104°F (40°C). The heater will
automatically maintain the water temperature when the whirlpool is running, as long as the water
temperature does not exceed 104°F (40°C). The heater will disengage at higher temperatures.
Close the drain, then fill the whirlpool to a level at least 2″ (5.1 cm) above the highest jet. Using
your hand, test the water temperature for comfort and safety. Carefully enter the bath.
Press the power icon to turn on the whirlpool pump and heater. Water will flow at medium volume.
Press the up or down arrow icons to increase or decrease the water flow. The indicator bar will
display the water flow volume.
Adjust the jets for optimum air/water mixture. Turn the jet trim clockwise to reduce the flow or
counterclockwise to increase the flow. If desired, position the jet nozzles to direct the water flow to
maximize your hydro-massage experience.
If desired, turn the heater off by pressing the heater icon. Press the button a second time to turn the
heater back on.
Press the power icon a second time to turn off the whirlpool pump and heater.
once to turn the heater off. Press the button a second time to turn the heater back on.
NOTE: The pump and heater will automatically stop after approximately 20 minutes of continuous
operation. If desired, press the power icon to reactivate the pump and heater.
Carefully exit the bath, then open the drain to empty the whirlpool.
1022231-5-C4Kohler Co.
Care and Cleaning
For best results, keep the following in mind when caring for your KOHLER product:
•
Always test your cleaning solution on an inconspicuous area before applying to the entire surface.
•
Wipe surfaces clean and rinse completely with water immediately after applying cleaner. Rinse and
dry any overspray that lands on nearby surfaces.
•
Do not allow cleaners to soak on surfaces.
•
Use a soft, dampened sponge or cloth. Never use an abrasive material such as a brush or scouring
pad to clean surfaces.
For detailed cleaning information and products to consider, visit www.kohler.com/clean. To order Care &
Cleaning information, call 1-800-456-4537.
Flush System
NOTE: Flush your whirlpool system twice a month or more, depending upon usage.
Turn the jet trim rings fully clockwise to remove air induction.
Fill the whirlpool with warm water to a level at least 2″ (5.1 cm) above the highest jets, or leave
water in the whirlpool after using.
Add 2 teaspoons (10 ml) of a low-foaming, powder automatic dishwasher detergent and 20 ounces
(590 ml) of household bleach (5% - 6% sodium hypochlorite) to the water.
Run the whirlpool for 5 to 10 minutes. Turn off the whirlpool and drain.
If desired, rinse the bath surfaces with water.
Rinse the surfaces of the jets, faucet, handrails, and drain, and wipe them dry with a soft cloth.
Warranty
ONE-YEAR LIMITED WARRANTY
KOHLER plumbing products are warranted to be free of defects in material and workmanship for one year
from date of installation.
Kohler Co. will, at its election, repair, replace or make appropriate adjustment where Kohler Co. inspection
discloses any such defects occurring in normal usage within one (1) year after installation. Kohler Co. is not
responsible for removal or installation costs. Use of in-tank toilet cleaners will void the warranty.
To obtain warranty service contact Kohler Co. either through your Dealer, Plumbing Contractor, Home
Center or E-tailer, or by writing Kohler Co., Attn.: Customer Care Center, 444 Highland Drive, Kohler, WI
53044, USA, or by calling 1-800-4-KOHLER (1-800-456-4537) from within the USA and Canada, and
001-800-456-4537 from within Mexico, or visit www.kohler.com within the USA, www.ca.kohler.com from
within Canada, or www.mx.kohler.com in Mexico.
IMPLIED WARRANTIES INCLUDING THAT OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE ARE EXPRESSLY LIMITED IN DURATION TO THE DURATION OF THIS
WARRANTY. KOHLER CO. AND/OR SELLER DISCLAIM ANY LIABILITY FOR SPECIAL,
INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states/provinces do not allow limitations on
how long an implied warranty lasts, or the exclusion or limitation of special, incidental or consequential
damages, so these limitations and exclusions may not apply to you. This warranty gives you specific legal
rights. You may also have other rights which vary from state/province to state/province.
This is Kohler Co.’s exclusive written warranty.
Warranty
KOHLER CO.
It is recommended that at the time of purchase, you verify that all accessories and components are complete
in this package.
Kohler Co.51022231-5-C
Warranty (cont.)
This Kohler product is warranted to be free of defects in material and workmanship for one (1) year from the
date of purchase as shown on the invoice or receipt.
1. Kohler Co. will only service its commercialized products through its authorized distributors.
2. To obtain warranty service, please present the invoice and corresponding warranty.
3. Through its authorized distributors, Kohler Co. promises to repair the defective product or provide a new
replacement or an equivalent model (in those cases that the model has been discontinued) when the product
is beyond repair, without any charge to the consumer.
4. The time of repair will not exceed six (6) weeks commencing on the date the product is received.
5. It is recommended that the consumer save the invoice or receipt as additional protection, as it may
substitute the warranty in the case that there is a discrepancy in the validity of the warranty.
EXCEPTIONS AND RESTRICTIONS
The Warranty will not be valid in the following cases:
1. When the product is not operated in accordance with the instructions concerning use and operation set
forth in the owner’s manual or installation instructions, and when the recommendations and warnings
included are not observed.
2. When the product has been modified or dismantled partially or totally; or has been used in a negligent
fashion and as a consequence has suffered damages attributable to the consumer, individual, or hardware not
authorized by Kohler Co.
3. This warranty does not cover the damages as a result of disaster such as fire or acts of God, including
flooding, earthquake, or electric storms, etc. To obtain a list of distributors in your area where you can
exercise your rights under this warranty, please call 001-800-456-4537.
KOHLER CO., KOHLER, WI 53044 U.S.A.
IMPORTER:
INTERNACIONAL DE CERÁMICA, S.A.B. DE C.V.
AV. CARLOS PACHECO NO. 7200
CHIHUAHUA, CHIH., MEXICO C.P. 31060
TEL: 52 (14) 29-11-11
1022231-5-C6Kohler Co.
Remove the Jets
Reinstall the Jets
Insert the tool hook as shown and pull the jet out of the
housing. The jet should be facing up when this is done.
Housing
Inspect and
lubricate the O-ring.
Slide the O-ring
onto the first
shoulder of the jet.
Insert the jet into the housing, and lightly
push and rotate until it snaps in position.
Troubleshooting
NOTICE: This section is for general aid only. A Kohler Authorized Service Representative or qualified
electrician should correct any electrical problems. For warranty service, contact your dealer or wholesale
distributor.
Remove the Jets
Position the ball nozzle of the jet facing up. This will ensure the jet tool will not slip off.
Position the jet tool (provided) with the hook facing up.
Insert the jet tool into the opening of the jet and hook the inside top of the nozzle.
Place your thumb against the whirlpool wall while firmly grasping the jet tool.
Steadily pull the jet tool until the jet assembly pulls free from the housing. Be careful not to lose the
O-ring.
Reinstall the Jets
NOTE: To allow easy rotation and proper operation of the jet, the O-ring must be: (1) correctly positioned,
(2) lubricated, and (3) in good condition.
Install the O-ring onto the first shoulder of the jet.
Using the silicone lube packet (provided), lubricate the O-ring to prevent noisy operation of the jet.
Carefully insert the jet into the housing, then lightly push and rotate the jet until it snaps into
position. Do not force the jet.
Verify the jet is installed correctly. The jet should turn smoothly both clockwise and
counterclockwise. Remove and reinstall, if necessary.
Troubleshooting Table
User Keypad and Pump
SymptomsProbable CausesRecommended Action
1.User keypad does
not illuminate when
power button is
pressed.
A. No power to control.A. Check wiring and connect power.
B. GFCI or RCD tripped.B. Reset GFCI or RCD.
C. Wiring harness from user
keypad to control is loose,
disconnected or damaged.
D. User keypad does not work.D. Replace user keypad.
E. Control does not work.E. Replace control.
C. Check wiring for proper connections.
Replace wiring harness if necessary.
Kohler Co.71022231-5-C
Troubleshooting (cont.)
User Keypad and Pump
SymptomsProbable CausesRecommended Action
2.Motor starts, but all
jets are not
functioning.
3.User keypad is
illuminated, but does
not respond to the
buttons.
4.User keypad
indicator bar keeps
scanning at
power-up.
5.User keypad is
illuminated, but
pump will not start.
6.Motor runs but
pump will not prime
(cavitates).
7.Pump stops before
18 minutes.
8.Pump does not
automatically stop
after 22 minutes.
9.Pump will not turn
off when the power
button on user
keypad is pressed.
10. Pump operates but
variable speed
feature does not
work.
11. Bath water cools
while pump is
operating.
A. Jet is closed.A. Rotate jet trim counterclockwise to
B. Jet not installed correctly.B. Reinstall jet; check for O-ring damage.
C. Jets are blocked.C. Remove blockage.
A. Control program is locked.A. Reset GFCI or RCD.
B. Wiring harness from user
keypad to control is loose,
disconnected or damaged.
C. User keypad does not work.C. Replace user keypad.
D. Control does not work.D. Replace control.
A. Control program is locked.A. Reset GFCI or RCD.
B. Wiring harness from user
keypad to control is loose,
disconnected or damaged.
C. User keypad does not work.C. Replace user keypad.
D. Control does not work.D. Replace control.
A. Power cord from pump to
control is loose, disconnected or
damaged.
B. Pump does not work.B. Replace pump.
C. Control does not work.C. Replace control.
A. Pump is shimmed too high.A. Lower pump/control to subfloor level.
B. Small air leak at pump inlet.B. Securely tighten nut(s) on intake side of
C. Motor/pump does not work.C. Replace motor/pump.
D. Control does not work.D. Replace control.
A. GFCI or RCD tripped.A.
B. Suction is blocked.B. Remove obstruction.
C. Jets are blocked.C. Remove blockage.
D. Motor overheated and protection
device activated.
A. 20-minute timer inadvertently
disabled.
A. User keypad does not work.A. Replace user keypad.
B. Control does not work.B. Replace control.
A. Motor/pump does not work.A. Replace motor/pump.
B. Control does not work.B. Replace control.
A. Water temperature above 104°F
(40°C).
B. Heater is turned off on user
keypad.
C. Wiring from heater to control is
loose, disconnected or damaged.
D. Heater does not work.D. Replace heater.
E. Control does not work.E. Replace control.
open.
B. Check wiring for proper connections.
Replace wiring harness if necessary.
B. Check wiring for proper connections.
Replace wiring harness if necessary.
A. Check wiring for proper connections.
pump.
Identify source of fault, and correct.
Reset GFCI or RCD.
D. Check for blockage at suction and/or
jets. Remove blockage and allow motor
to cool.
A. See service manual.
A. Allow bath water to cool.
B. Turn heater on.
C. Check wiring for proper connections.
1022231-5-C8Kohler Co.
Troubleshooting (cont.)
User Keypad and Pump
SymptomsProbable CausesRecommended Action
12. Noisy operation.A. Pump banding straps have not
been cut.
B. Dry or dislodged jet O-ring
(squeal).
A. Cut pump banding straps with tin
snips.
B. Remove jet, replace and lubricate
O-ring, and reinstall jet.
Optional Remote Control
SymptomsProbable CausesRecommended Action
1.Remote control does not
work.
A. Batteries improperly installed or
dead.
B. Antenna on wiring harness is
A. Replace batteries.
B. Replace wiring harness.
damaged.
C. Remote control not programmed
correctly.
C. See homeowners guide or service
manual.
D. Remote control does not work.D. Replace remote control.
E. Control does not work.E. Replace control.