Kohler K-1460 User Manual [en, es, fr]

Installation Guide

Drop-In Bath Whirlpool

K-1014, K-1110, K-1158,
K-1167, K-1168, K-1170,

K-1173, K-1174, K-1368,
K-1369, K-1375, K-1418,
K-1433, K-1457, K-1460,
K-1461, K-1477, K-1487,
K-1492, K-1822, K-1835,

K-1849, K-1969

M product numbers are for Mexico (i.e. K-12345M)
Los números de productos seguidos de M corresponden a México
(Ej. K-12345M)
Français, page “Français-1”
Español, página “Español-1”

1019749-2-M

Important Information

WARNING: When using electrical products, basic precautions should always be followed,
including the following:

DANGER: Risk of electric shock. Connect only to circuits protected by a Ground-Fault

Circuit-Interrupter (GFCI) or Residual Current Device (RCD).

Building materials and wiring should be routed away from the pump body and other heat-producing
components of the unit.

Install to permit access for servicing.
Install this unit in accordance with the Canadian Electrical Code, Part 1.
A pressure wire connector marked ″Earth/Ground″ is provided within the wiring compartment. To reduce

the risk of electric shock, connect this connector to the grounding terminal of your electric service or supply
panel with copper wire equivalent in size to the circuit conductor supplying this equipment.

Pressure wire connectors are provided on the exterior of the junction box or control within this unit to permit
connection of a bonding conductor between this unit and all other exposed metal in the vicinity, as needed to
comply with local requirements.

Grounding is required. The unit should be installed by a qualified service representative, and grounded.

WARNING: Risk of electric shock. A licensed electrician should make all electrical connections.

WARNING: Risk of electric shock. Disconnect power before servicing.

WARNING: Risk of injury or property damage. Please read all instructions thoroughly before

beginning installation, including the following requirements.

NOTICE: Follow all local plumbing and electrical codes.

Product Information

Electrical Requirements

The installation must have a Class A Ground-Fault Circuit-Interrupter (GFCI) or Residual Current Device
(RCD). The GFCI or RCD protect against line-to-ground shock hazard. Use a 220 - 240 V, 20 A, 50/60 Hz

dedicated service for the whirlpool.

Product Notices

WARNING: Unauthorized modification may cause unsafe operation and poor performance of the
whirlpool. Do not relocate the whirlpool pump, or make other modifications to the whirlpool

system, as this could adversely affect the performance and safe operation of the whirlpool. Kohler
Co. shall not be liable under its warranty or otherwise for personal injury or damage caused by any
such unauthorized modification.

Features

″-N1″ Series: Components include a pump, heater, control, shut-off valve, neckjets, pulse cannister, and
illuminated switch (user keypad).

″-H2″ Series: Components include a pump, heater, control and illuminated switch (user keypad).
The whirlpool pump and piping are factory-assembled.

1019749-2-M 2 Kohler Co.

Product Information (cont.)

Connections and Service Access

Before installation, ensure proper access to the final connections.

NOTICE: Provide generous, unrestricted service access to the pump. You must provide access for
servicing the pump and controls. The access must be located immediately next to the pump. Study the
roughing-in information packed with the whirlpool.

Table of Contents

Important Information .............................................................. 2

Product Information ............................................................... 2

Electrical Requirements .......................................................... 2

Product Notices ................................................................ 2

Features ..................................................................... 2

Connections and Service Access ................................................... 3

Tools and Materials ............................................................... 3

Before You Begin ................................................................. 4

Prepare the Site ................................................................. 5

Prepare the Site ................................................................. 6

Prepare the Whirlpool ............................................................. 6

Install the K-1168 Whirlpool ......................................................... 7

Secure the Whirlpool to the Subfloor .................................................. 8

Cut the Pump Banding Straps ....................................................... 9

Install the Plumbing ............................................................... 9

Install the Optional Pillow - For Models Without Neckjets .................................... 9

Make Electrical Connections ........................................................ 10

Install the Whirlpool Trim Kit ........................................................ 11

Install the Neckjet Pillow (″-N1″ Series Only) ............................................ 11

Test Run the Whirlpool ............................................................ 11

Install the Optional Apron .......................................................... 13

Complete the Finished Wall/Deck .................................................... 13

Complete the Concrete Installation ................................................... 13

Clean-Up After Installation ......................................................... 13

Confirm Proper Operation .......................................................... 14

Operating Sequence ............................................................. 14

Troubleshooting Procedures ........................................................ 15

Tools and Materials

Silicone Sealant Measuring Tape Pencil Level

Plus:

• Conventional woodworking or concrete

installation tools and materials

• Drop cloth

Safety Glasses Pipe Wrench

Kohler Co. 3 1019749-2-M

Before You Begin

NOTICE: Do not lift the whirlpool by the piping or pump, or use the piping or pump for structural
support of the whirlpool. To avoid damage to the whirlpool, lift at the sides of the whirlpool.

NOTICE: Do not support the load weight of the whirlpool by the perimeter of the rim. To avoid damage
to the product, support the whirlpool by its base or feet.

We recommend this whirlpool for drop-in or alcove installation.

Inspect the whirlpool for damage before you begin installation.

You must install this whirlpool to an adequately supported, level subfloor.

If an optional apron will be used: construct the required additional support and install the optional

apron before the finished floor and wall materials are completed. Refer to the installation

instructions packed with the apron.

Confirm adequate support for a rim-mounted faucet; large faucets that may be inadvertently used

as a means of support are not appropriate or safe for this installation.

Kohler Co. reserves the right to make revisions in the design of products without notice, as specified

in the Price Book.

1019749-2-M 4 Kohler Co.

Bath

Tile

Approved
Tile Backing

Brick

Tile

Approved
Tile Backing

Brick

Typical
access
panel

Whirlpool may be installed
next to the wall or as an
island installation.

Install an access panel to allow
the pump to be serviced.

1. Prepare the Site

Concrete Construction

NOTICE: Adequate floor support must be provided. Consult the roughing-in sheet packed with your
whirlpool for specific floor loading requirements.

NOTICE: Do not support the load weight of the whirlpool by the perimeter of the rim. To avoid damage
to product, support the whirlpool by its base or feet.

Make sure the flooring offers adequate support for your whirlpool, and verify that the subfloor is

flat and level.

This whirlpool may be installed next to the wall or in an island installation. An island installation

requires a four side surround. In both instances, make sure the deck is supported by brick or

concrete.

Install an access panel to allow the pump to be serviced.

Construct brick or concrete supports.

For all installations: To ensure the whirlpool does not rest on the rim, frame the floor or construct a

frame for a raised installation. Refer to the roughing-in information packed with this bath.

If an apron will be installed, construct the required additional support at this time. Refer to the

installation instructions packed with the apron.

Position the plumbing according to the roughing-in information packed with this bath. Cap the

supplies, and check for leaks.

Kohler Co. 5 1019749-2-M

Frame the floor according to
the roughing-in information.

Typical access panel

Position
the rough
plumbing.

Verify that the subfloor
offers adequate support,
and is flat and level.

Construct 2x4
stud framing
according to
the roughing-in
information.

Typical access panel

Position the
rough plumbing.

Verify that the subfloor offers
adequate support, and is flat
and level.

2. Prepare the Site

Wood Construction

NOTICE: Adequate floor support must be provided. Consult the roughing-in sheet packed with your
whirlpool for specific floor loading requirements.

NOTICE: Do not support the load weight of the whirlpool by the perimeter of the rim. To avoid damage
to product, support the whirlpool by its base or feet.

Make sure the flooring offers adequate support for your whirlpool, and verify that the subfloor is

flat and level.

The whirlpool may be used in a drop-in or alcove installation. Construct 2x4 stud framing designed

for your particular installation. Frame the floor, or construct a frame for a raised installation in

accordance with the roughing-in information packed with the whirlpool.

Use the roughing-in cut-out information to carefully lay out and cut the rough deck material.

Install an access panel to allow the pump to be serviced.

For all installations: To ensure the whirlpool does not rest on the rim, frame the floor or construct a

frame for a raised installation. Refer to the roughing-in information packed with this bath.

If an apron will be installed, construct the required additional support at this time. Refer to the

installation instructions packed with the apron.

Position the plumbing according to the roughing-in information. Cap the supplies, and check for

leaks.

3. Prepare the Whirlpool

We recommend a tiling-in bead for straight-rimmed whirlpools, if one or more sides of the

whirlpool contact a wall. This bead prevents water from seeping between the whirlpool rim and the

wall. Follow the instructions packed with the tiling-in bead to install the bead now.

Install the drain to the whirlpool according to the drain manufacturer’s instructions. Do not connect

the trap at this time.

Position a clean drop cloth or similar material in the bottom of the whirlpool. Be careful not to

scratch the surface of the whirlpool.

1019749-2-M 6 Kohler Co.

Control
Cable

Pump
Control
Outlet

Tilt the whirlpool so the pump end enters the cutout first.

Heater Nuts

O-Ring

Pump
Banding
Straps

Pump
Motor
Assembly

Pump Intake
Nut

4. Install the K-1168 Whirlpool

NOTICE: Follow these required steps to install the K-1168 whirlpool.

Completely loosen the pump intake nut. Retain the O-ring if it is loose.

Completely loosen the two heater nuts. Retain the O-rings if they are loose.

Cut and remove the two pump banding straps.

Unplug the control cable from the pump control outlet.

Lift the pump motor and heater assembly out of the area.

NOTICE: Do not lift the whirlpool by the piping or pump, or use the piping or pump for structural
support of the whirlpool. To avoid damage to the whirlpool, lift at the sides of the whirlpool.

With help, carefully position the whirlpool in the drop-in cutout. Tilt the whirlpool as needed so the

pump end enters the cutout first.

Secure the whirlpool to the subfloor as described in ″Secure the Whirlpool to the Subfloor.″

Reposition the pump motor and heater assembly.

Be sure the O-rings are in place, and securely hand tighten the pump intake and heater nuts.

Plug the control cable into the pump control outlet.

Kohler Co. 7 1019749-2-M

Spread a 2" (51 mm)
layer of cement or
mortar bed material.

Apply a bead of
silicone sealant
around the entire
rim

or

Apply construction
adhesive to the support
blocks.

Clear space
for pump.

Clear spaces for
support blocks.

5. Secure the Whirlpool to the Subfloor

NOTICE: Do not lift the whirlpool by the piping or pump, or use the piping or pump for structural
support of the whirlpool. To avoid damage to the whirlpool, lift at the sides of the whirlpool.

Choose the installation option that best applies to your particular installation. Follow the

appropriate instructions.

If the subfloor is not level, shim the whirlpool support blocks as necessary.

Option for Using a Cement or Mortar Bed

Spread a 2″ (51 mm) thick layer of cement or mortar on the subfloor where the whirlpool will be

set. This will help secure, level, and support the unit. Clear all the material away from the pump

control and support block locations.

NOTE: Do not use gypsum cement or drywall compound for this application, as they will not provide an
acceptable, durable bond.

NOTE: The pump control (when the pump banding straps are cut) and support blocks must rest
directly on the subfloor.

Position a piece of plastic drop cloth material on top of the cement or mortar bed. With help,

carefully lift the whirlpool into place, and make sure the pump control and support blocks do not

rest in the bed material.

Insert the drain tailpiece into the trap. Make sure the whirlpool is level and resting on all support

blocks.

Option for Using Construction Adhesive

Apply a generous amount of high-quality construction adhesive to the bottom of the support blocks.

With help, carefully lift the whirlpool into position.

Insert the drain tailpiece into the trap. Make sure the whirlpool is level and resting on all support

blocks.

Option for Using Silicone Sealant

With help, carefully lift the whirlpool into position.

Insert the drain tailpiece into the trap. Make sure the whirlpool is level and resting on all support

blocks.

Apply a continuous bead of high-quality silicone sealant around the entire rim of the whirlpool.

1019749-2-M 8 Kohler Co.

Pump

Wiring
Harness

Moisten the back of the pillow and
firmly press the suction cups against
the whirlpool surface.

Rubber Isolation Feet

Control

Cut the pump banding straps.

Optional Pillow­For Models
Without Neckjets

6. Cut the Pump Banding Straps

IMPORTANT! This step is necessary to make your KOHLER whirlpool operate more quietly.

Use tin snips to cut the two pump banding straps from the whirlpool pump.

NOTE: Do not raise the pump higher than it was before you cut the pump banding straps. If the pump is
raised too high, it will not prime properly. Make sure the rubber isolation feet are in place.

To minimize whirlpool noise and vibration, be sure the pump is not in direct contact with the

shipping bracket after the pump banding straps are cut. The pump control contains rubber isolation

feet to reduce pump noise.

7. Install the Plumbing

CAUTION: Risk of property damage. Ensure a watertight seal on the whirlpool drain.

Connect the drain to the trap according to the drain manufacturer’s instructions.

NOTICE: An access panel will simplify future maintenance.

Install the faucet valving according to the faucet manufacturer’s instructions. Do not install the

faucet trim until instructed. Open the hot and cold water supplies, and check the supply

connections for leakage.

Run water into the whirlpool, and check the drain connections for leakage.

If required, install the grip rails. Refer to the installation instructions packed with the grip rails.

8. Install the Optional Pillow - For Models Without Neckjets

CAUTION: Risk of property damage. Do not submerge the pillow underwater, or use as a seat
cushion.

Clean the whirlpool surface of any soap film or oils. Suction cups are located on the back side of the

pillow. Moisten the back side of the pillow at the suction cup locations, and position the pillow in

the appropriate location on the whirlpool. Press firmly at the suction cup locations with the heel of

your hand.

Detach the pillow by lifting it off the whirlpool surface.

Kohler Co. 9 1019749-2-M

Heater (models may vary) T-style (shown)
or In-line (not shown)

Bond in accordance with national and local codes.
Open bonding lugs are located at the top of the
junction box.

120/240 VAC
Source

L1 L2N

120 V

120 V

240 V

S/N

Breaker Box

Typical Two-Pole
Circuit Breaker
with GFCI

No Connection
(Load Neutral)

* Line Neutral
(White Curly
Wire)

Wiring Harness

Junction Box

Typical Wiring Connection for North America

* Connections to be Made
at the Circuit Breaker

*L2

240 V

*L1

Control

Blue (L1)

Heater Electrical Cord

Pump Electrical Cord

Wire
Connector

Ground
(Green with
Yellow Stripes)

From
Control

Brown (L2)

Wire Connectors
Neutral Bus
(In Breaker Box)

* Equipment Ground

Field Wiring
(From Junction Box
to GFCI Breaker)

Electrician to provide suitable
strain relief cable.

9. Make Electrical Connections

NOTE: The product model number is printed on a label on the pump side of the whirlpool bath. This
label also identifies the electrical rating of the product. All whirlpools come equipped with a wiring

junction box and are designed to operate between 220 V and 240 V at either 50 Hz or 60 Hz.

WARNING: Risk of electrical shock. Make sure the power has been disconnected before

performing the following procedures. Refer to the “Important Information” section.
WARNING: Risk of electrical shock. To reduce the risk of electrical shock, connect the pump to a

properly grounded Ground-Fault Circuit-Interrupter (GFCI) or Residual Current Device (RCD). This
will provide additional protection against line-to-ground shock hazard. A 220-240 V, 20 A, 50/60 Hz
dedicated circuit is required.

IMPORTANT! The load neutral is not used. There should be no connection to the load neutral terminal
on the Ground-Fault Circuit-Interrupter (GFCI) breaker. The green wire with the yellow stripe is the
equipment ground and needs to be connected to the neutral bus in the main circuit breaker box.

The whirlpool bath control and system have been pre-wired at the factory. A licensed electrician
should make a routine service connection to the junction box.

Connect service to the junction box. The junction box contains blue, brown, and green with a yellow
stripe colored wires.

Follow local electrical codes. Bond in accordance with national and local codes.
A wiring harness has been pre-wired at the factory, allowing communication between the keypad,

all features, and the control. No additional wiring is required, but ensure that all wires are securely
fastened.

NOTE: Your wiring harness included an antenna for the optional remote control. Do not alter or damage
this antenna during installation.

1019749-2-M 10 Kohler Co.

Slide the pillow onto

Housing

Inspect and
lubricate the
O-Ring.

Insert the jet into the housing,
and lightly push and rotate
until it snaps in position.

Slide the O-Ring
onto the first
shoulder of the jet.

the neckjet body.

Fit the slip cover
over the pillow.

Neckjet Body

10. Install the Whirlpool Trim Kit

Install the whirlpool trim kit according to the instructions packed with the trim kit. Pay particular
attention to the jet installation steps below - they are very important and are included here to help
you obtain smooth, trouble-free jet operation.

NOTE: The jet O-ring must be correctly positioned, must be lubricated, and must be in good condition to
permit easy rotation and proper operation of the jet.

Install the O-ring onto the first shoulder of the jet. Lubricate the O-ring with silicone lubricant to
prevent noisy operation of the jet.

Carefully insert the jet into the housing, and lightly push and rotate the jet until it snaps into
position. Do not force the jet.

NOTE: When installed correctly, the jet should turn smoothly both clockwise and counterclockwise.

11. Install the Neckjet Pillow (″-N1″ Series Only)

The whirlpool is supplied with one pillow and two slip covers. The pillow includes a built-in
magnetic reed switch. The neckjets will not operate unless the pillow is installed. Always use a slip
cover to prevent water from spraying from the whirlpool.

Choose a slip cover, and fit it over the pillow.
Carefully slide the pillow down onto the neckjet body grooves until it is secure. The neckjets are

now ready for use.
We recommend periodic cleaning of the slip cover. Follow the cleaning instructions on the label

attached to the slip cover.

12. Test Run the Whirlpool

Check all electrical connections, and make sure the electrical power to the whirlpool is turned on.
Make sure all union connections to the pump and heater are securely hand tightened.
Verify that the pump banding straps have been cut, and that the pump control is resting directly on

the subfloor. Ensure that the rubber isolation feet are in place.
Fill the whirlpool to a level at least 2″ (51 mm) above the top of the highest jet.
Operate the whirlpool for 5 minutes (refer to the ″Operating Sequence″ section) and check all

whirlpool piping connections, on the back side, for leaks.

Kohler Co. 11 1019749-2-M

Test Run the Whirlpool (cont.)

Turn on each of the whirlpool features and verify proper function. Check for any water leakage on
the whirlpool’s back side.

For additional information on whirlpool operation, see ″Confirm Proper Operation″ section.

1019749-2-M 12 Kohler Co.

Finished Wall
Material

Water-Resistant
Wall Material

Apply silicone sealant to

Whirlpool

Framing

Alcove Installation Drop-In Installation Concrete Installation

the edges of the water­resistant wall material
and the finished wall.

Tiling-in Bead

Finished Deck
Material

Whirlpool

Apply silicone
sealant to the
edges of the water­resistant deck
material and the
finished deck.

Water­Resistant
Deck Material

Framing Material

13. Install the Optional Apron

To install an optional apron, refer to the installation instructions included with the apron. Install this
apron now, before the finished floor and wall materials are completed.

14. Complete the Finished Wall/Deck

If you have not already done so, carefully remove the protective tape from the whirlpool rim.
Cover the framing with water-resistant wall/deck material. Seal the joints between the whirlpool

rim edge and the water-resistant wall/deck material with silicone sealant.
Tape and mud the water-resistant wall/deck material. Install the finished wall/deck to the

water-resistant wall/deck material. Seal the joints between the whirlpool rim and the finished
wall/deck material with silicone sealant.

Install the faucet trim according to the instructions packed with the trim.

Wall Material

Tile

Whirlpool

Apply
sealant

Tile

Brick

Approved
Tile
Backing

15. Complete the Concrete Installation

If you have not already done so, carefully remove the protective tape from the whirlpool rim.
Apply mortar and tile to the wall, deck and surround material as needed.
Apply a bead of sealant where the tile meets the whirlpool surface.
Install the faucet trim according to the instructions packed with the trim.

16. Clean-Up After Installation

When cleaning up after installation, do not use abrasive cleansers, as they may scratch and dull the
whirlpool surface. If necessary, use warm water and a liquid detergent to clean the surface of the
whirlpool, user keypad and remote control.

Remove stubborn stains, paint, or tar with turpentine or paint thinner. Do not allow cleaners

containing petroleum distillates to remain in contact with any whirlpool surfaces for long periods
of time. Remove plaster by carefully scraping with a wood edge. Do not use metal scrapers, wire

brushes, or other metal tools. Use a powder-type detergent on a damp cloth to provide mild
abrasive action to any residual plaster.

Kohler Co. 13 1019749-2-M

Heater
On/Off

Heater Indicator Light

Increases Flow

Flow Mode

Indicator Bar - Shows
water flow volume

Activates Mode
Selected

Increases Flow

Neckjet Mode ­Adjust Pulse

Decreases Flow

Turn the jet trim
clockwise to
decrease the flow.

Power
On/Off

Lighted User Keypad
(for whirlpools without neckjets)

Decreases Flow

Power On/Off

Lighted User Keypad
(for whirlpools with neckjets)

Heater On/Off

Turn the jet trim
counterclockwise to
increase the flow.

17. Confirm Proper Operation

Fill the Whirlpool

NOTE: Please read these steps carefully before you operate your whirlpool.

Position the jet nozzles so they face down toward the basin. Turn the jet trim rings fully
counterclockwise.

Fill the whirlpool to a water level at least 2″ (51 mm) above the top of the highest jet.

NOTE: The water temperature in the whirlpool should not exceed 104°F (40°C). The heater will

automatically turn off as the water temperature approaches 104°F (40°C) and will remain off until the
water cools.

18. Operating Sequence

Models without Neckjets

NOTE: A built-in heater automatically helps to maintain the water temperature when the whirlpool is
running, as long as the water temperature does not exceed 104°F (40°C). The heater will disengage at
higher temperatures.

IMPORTANT! Please refer to your Homeowners Guide for detailed instructions on the user keypad and
optional remote control.

Press the Power On/Off button to turn on the whirlpool. The whirlpool will start at medium flow.
Increase or decrease the water flow by pressing either the up or down arrow buttons on the keypad.

An indicator bar in the center of the keypad shows the water flow volume.
Adjust each jet for optimum air/water mixture. Turn the jet trim clockwise to reduce the air flow,

and counterclockwise to increase the air flow.
Press the heater button to turn the heater off and back on. When illuminated, the indicator light

shows that the water temperature will be maintained up to 104°F (40°C).
Press the Power On/Off button a second time to turn the whirlpool off.

NOTE: A built-in timer automatically stops the pump and motor after approximately 20 minutes of
operation.

Models with Neckjets

1019749-2-M 14 Kohler Co.

Operating Sequence (cont.)

NOTE: A built-in heater automatically helps to maintain the water temperature when the whirlpool is
running, as long as the water temperature does not exceed 104°F (40°C). The heater will disengage at
higher temperatures.

IMPORTANT! Please refer to your Homeowners Guide for detailed instructions on the user keypad and
remote control.

Press Power to turn on the whirlpool. The whirlpool will start at medium flow.
Increase or decrease the water flow by pressing either the up or down arrow buttons on the keypad.

An indicator bar in the center of the keypad shows the water flow volume.
Adjust each jet for optimum air/water mixture. Turn the jet trim clockwise to reduce the air flow,

and counterclockwise to increase the air flow.
Make sure the slip cover is in place on the pillow, and the pillow is attached to the neckjet body.
With the whirlpool operating, rotate the outer ring until the neckjet icon is flashing. Press ″OK″ to

activate the neckjets. The neckjet pulsing action will start at medium speed.
Increase or decrease the neckjet pulsing action by pressing either the up or down arrow buttons on

the keypad.
To activate or deactivate different modes while the neckjets are operating, rotate the outer ring until

the desired mode is flashing and press ″OK″. (Example: To turn the heater off, rotate the dial until
the heater icon is flashing and press ″OK″).

Press ″OK″ while the neckjet mode is flashing to turn off the neckjets.
Press the Power On/Off button a second time to turn the whirlpool off.

NOTE: A built-in timer automatically stops the pump and motor after approximately 20 minutes of
operation.

19. Troubleshooting Procedures

This troubleshooting guide is for general aid only. A KOHLER Authorized Service Representative or qualified
electrician should correct all electrical problems. For warranty service, contact your dealer or wholesale
distributor.

Troubleshooting the Whirlpool System

Symptoms Probable Causes Recommended Action

1. User keypad does not

illuminate when power
button is pressed or outer
ring is rotated.

2. Motor starts, but all jets

are not functioning.

3. User keypad is

illuminated, but does not
respond to buttons or
outer ring.

A. No power to control. A. Check wiring and connect power.

B. GFCI or RCD tripped. B. Reset GFCI or RCD.
C. Wiring harness from user

keypad to control is loose,
disconnected or damaged.

D. User keypad does not work. D. Replace user keypad.
E. Control does not work. E. Replace control.
A. Jet is closed. A. Rotate jet trim counterclockwise to

B. Jet not installed correctly. B. Reinstall jet; check for O-ring

C. Jets are blocked. C. Remove blockage.
A. Control program is locked. A. Reset GFCI or RCD.

C. Check wiring for proper

connections. Replace wiring
harness if necessary.

open.

damage.

Kohler Co. 15 1019749-2-M

Troubleshooting Procedures (cont.)

Symptoms Probable Causes Recommended Action

B. Wiring harness from user

keypad to control is loose,
disconnected or damaged.

C. User keypad does not work. C. Replace user keypad.
D. Control does not work. D. Replace control.

4. User keypad indicator bar

keeps scanning at
power-up.

5. User keypad is

illuminated, but pump
won’t start.

6. Motor runs but pump

won’t prime (cavitates).

7. Pump stops before 18

minutes.

8. Pump does not

automatically stop after 22
minutes.

9. Pump won’t turn off

when the power button
on user keypad is
pressed.

10. Pump operates but

variable speed feature
does not work.

11. Bath water cools while

pump is operating.

12. Noisy operation. A. Pump banding straps have not

A. Control program is locked. A. Reset GFCI or RCD.

B. Wiring harness from user

keypad to control is loose,
disconnected or damaged.

C. User keypad does not work. C. Replace user keypad.
D. Control does not work. D. Replace control.
A. Power cord from pump to

control is loose, disconnected or
damaged.

B. Pump does not work. B. Replace pump.
C. Control does not work. C. Replace control.
A. Pump is shimmed too high. A. Lower pump/control to subfloor

B. Small air leak at pump inlet. B. Securely tighten nut(s) on intake

C. Motor/pump does not work. C. Replace motor/pump.
D. Control does not work. D. Replace control.
A. GFCI or RCD tripped. A. Identify source of fault, and correct.

B. Suction is blocked. B. Remove obstruction.
C. Jets are blocked. C. Remove blockage.
D. Motor overheated and

protection device activated.

A. 20-minute timer inadvertently

disabled.

A. User keypad does not work. A. Replace user keypad.

B. Control does not work. B. Replace control.
A. Motor/pump does not work. A. Replace motor/pump.

B. Control does not work. B. Replace control.
A. Water temperature above 104°F

(40°C).

B. Heater is turned off on user

keypad.

C. Wiring from heater to control is

loose, disconnected or damaged.

D. Heater does not work. D. Replace heater.
E. Control does not work. E. Replace control.

been cut.

B. Check wiring for proper

connections. Replace wiring
harness if necessary.

B. Check wiring for proper

connections. Replace wiring
harness if necessary.

A. Check wiring for proper

connections.

level.

side of pump.

Reset GFCI or RCD.

D. Check for blockage at suction

and/or jets. Remove blockage and
allow motor to cool.

A. See service manual.

A. Allow bath water to cool.

B. Turn heater on.

C. Check wiring for proper

connections.

A. Cut pump banding straps with tin

snips.

1019749-2-M 16 Kohler Co.

Troubleshooting Procedures (cont.)

Symptoms Probable Causes Recommended Action

13. Remote control (if

equipped) does not work.

B. Dry or dislodged jet O-ring

(squeal).

A. Batteries improperly installed or

dead.

B. Antenna on wiring harness is

B. Remove jet, replace and lubricate

O-ring, and reinstall jet.

A. Replace batteries.

B. Replace wiring harness.

damaged.

C. Remote control not

programmed correctly.

C. See homeowners guide or service

manual.

D. Remote control does not work. D. Replace remote control.
E. Control does not work. E. Replace control.

Troubleshooting the Neckjet System

Symptoms Probable Causes Recommended Action

14. Keypad does not respond

A. User keypad does not work. A. Replace user keypad.

when neckjet mode is
selected.

15. Pump operates but

neckjets do not turn on.

A. Pillow is not installed. A. Make sure the pillow is properly

attached to the neckjet body.
Indicator bar on user
keypad is flashing.

B. Reed switch does not work. B. Check reed switch wiring and

replace if necessary.

16. Pump operates but

neckjets do not turn on.

C. Wiring harness from neckjet to

control is loose, disconnected or
damaged.

A. Neckjet line is blocked. A. Disconnect neckjet hoses and

C. Check wiring for proper

connections. Replace wiring

harness if necessary.

remove blockage.
Indicator bar on user
keypad is NOT flashing.

B. Wiring harness from neckjet to

control is loose, disconnected or
damaged.

B. Check wiring for proper

connections. Replace wiring

harness if necessary.

C. Butterfly valve does not work. C. Replace butterfly valve.
D. Control does not work. D. Replace control.

17. Water flows from neckjets,

but neckjets do not pulse.

A. Wiring harness from neckjet

pulse cannister to control is
loose, disconnected or damaged.

A. Check wiring for proper

connections. Replace wiring

harness if necessary.

B. Pulse cannister does not work. B. Replace pulse cannister.
C. Control does not work. C. Replace control.

Kohler Co. 17 1019749-2-M

Guide d’installation

Baignoire à hydromassage encastrée

Informations importantes

AVERTISSEMENT: Lors de l’utilisation des produits électriques, des précautions de base doivent
toujours être observées, incluant ce qui suit:

DANGER: Risque d’électrocution. Raccorder uniquement à des circuits protégés par un Disjoncteur

de Fuite de Terre (GFCI) ou un appareil de courant résiduel (RCD).

Les matériaux de construction et le câblage devraient être acheminés loin du corps de la pompe et des autres
composants qui dégagent de la chaleur de l’unité.

Installer de façon à permettre l’accès pour l’entretien.
Installer l’unité conformément au Code canadien de l’électricité, 1ère partie.
Un connecteur à pression pour câbles marqué ″Terre/Masse″ est fourni dans le compartiment de câblage.

Afin de réduire les risques de choc électrique, raccorder le connecteur à une borne de terre du panneau de
service électrique avec un câble en cuivre ayant la même dimension que le fil conducteur qui alimente cet
équipement.

Un connecteur à pression par câble est prévu à l’extérieur de la boîte de jonction de la pompe ou de la
commande de cet appareil afin de permettre la connexion entre l’appareil et toutes autres surfaces de métal
avoisinantes, tel que requis par les normes locales.

Une mise à la terre est requise. L’unité doit être installée par un représentant qualifié et être mise à la terre.

AVERTISSEMENT: Risque d’électrocution. Un électricien agréé devrait faire tous les branchements

électriques.

AVERTISSEMENT: Risque d’électrocution. Débrancher l’alimentation avant de procéder à
l’entretien.

AVERTISSEMENT: Risque de blessures ou d’endommagement du matériel. Toutes les instructions
doivent être lues avec la plus grande attention avant de commencer l’installation, et toutes les
conditions suivantes doivent être respectées.

AVIS: Respecter tous les codes de plomberie et électriques locaux.

Information sur le produit

Branchements électriques requis

L’installation électrique doit avoir un Disjoncteur de Fuite de Terre (GFCI) ou un appareil de courant
résiduel (RCD) de classe A. Le GFCI ou le RCD protège contre une électrocution par la mise à la terre.

Raccorder la baignoire à hydromassage à une alimentation indépendante de 220/240 V, 20 A, 50/60 Hz.

Notices du produit

AVERTISSEMENT: Des modifications non approuvées pourraient provoquer un fonctionnement
dangereux ou un mauvais fonctionnement de la baignoire à hydromassage. Ne pas déplacer la

pompe d’hydromassage ou effectuer d’autres modifications au système d’hydromassage car cela
pourrait affecter les performances et la sécurité de la baignoire à hydromassage. Kohler Co. décline

Kohler Co. Français-1 1019749-2-M