Write model number here:
Écrire le numéro du modèle ici:
Escriba el número de modelo aquí: ___________________
M product numbers are for Mexico (i.e. K-12345M)
Los números de productos seguidos de M corresponden a México
(Ej. K-12345M)
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Español, página ″Español-1″
1022209-5-E
Operating Instructions
INSTRUCTIONS PERTAINING TO A RISK OF FIRE,
ELECTRICAL SHOCK, OR INJURY TO PERSONS
READ AND FOLLOW ALL INSTRUCTIONS
SAVE THESE INSTRUCTIONS
WARNING: When using electrical products, basic precautions should always be followed,
including the following:
DANGER: Risk of personal injury. To reduce the risk of injury, do not permit children to use this
unit unless they are closely supervised at all times.
WARNING: Risk of personal injury. To avoid injury, exercise care when entering or exiting the
whirlpool.
WARNING: Risk of electric shock. Do not permit electric appliances (such as a hair dryer, lamp,
telephone, radio, or television) within 5’ (1.5 m) of this whirlpool.
WARNING: Risk of hyperthermia. People using medications and/or having an adverse medical
history should consult a physician before using a whirlpool equipped with a heater.
WARNING: Risk of scalding. Do not allow the water temperature in the whirlpool to exceed
104°F (40°C).
Use this whirlpool only for its intended purpose as described in this manual. Do not use attachments not
recommended by the manufacturer.
Never drop or insert any object into any opening. Keep small objects such as bath toys and bathing
accessories out of the whirlpool while the unit is running.
Do not operate this unit without the guard (cover) over the suction fitting.
The whirlpool must be connected only to a supply circuit that is protected by a Ground-Fault
Circuit-Interrupter (GFCI) or Residual Current Device (RCD). Such a GFCI or RCD should be provided by
the installer and should be tested on a routine basis. To test the GFCI or RCD, press the test button. The
GFCI or RCD should interrupt power. Press the reset button. Power should be restored. If the GFCI or RCD
fails to operate in this manner, the GFCI or RCD is defective. If the GFCI or RCD interrupts power to the
bath without the test button being pressed, a ground current is flowing, indicating the possibility of an
electric shock. Do not use this whirlpool bath. Disconnect the whirlpool and have the problem corrected by a
qualified service representative before using.
WARNING: The use of alcohol, drugs, or medication can greatly increase the risk of fatal
hyperthermia. Prolonged immersion in hot water may induce hyperthermia. Hyperthermia occurs
when the internal temperature of the body reaches a level several degrees above the normal body
temperature of 98.6°F (37°C). The symptoms of hyperthermia include an increase in the internal
temperature of the body, dizziness, lethargy, drowsiness, and fainting. The effects of hyperthermia
include: (a) failure to perceive heat, (b) failure to recognize the need to exit the bath, (c)
unawareness of impending hazard, (d) fetal damage in pregnant women, (e) physical inability to
exit the bath, and (f) unconsciousness resulting in the danger of drowning.
Flush your whirlpool system twice a month or more depending upon usage, as described in the ″Flush
System″ section.
Repeated use of personal care products containing oils can damage plastic whirlpool components. Do not use
heavy, vegetable-based shampoos or bath oils.
Whirlpool hydro-massage action can cause even a small amount of bubble bath, bath soap, shampoo, or bath
oil to foam excessively. For this reason, please don’t use these products during whirlpool operation.
1022209-5-E2Kohler Co.
Thank You For Choosing Kohler Company
Thank you for choosing Kohler Company. Your Kohler Company product reflects the true passion for design,
craftsmanship, artistry, and innovation Kohler Company stands for. We are confident its dependability and
beauty will surpass your highest expectations, satisfying you for years to come.
All information in this guide is based upon the latest product information available at the time of
publication. At Kohler Company, we strive to fulfill our mission of improving the level of gracious living for
each person who is touched by our products and services. We reserve the right to make changes in product
characteristics, packaging, or availability at any time without notice.
Please take a few minutes to review this guide. Pay special attention to the care and cleaning instructions.
Kohler Co.31022209-5-E
Waterfall Mode
Riverjets - Whitewater Mode
Whirlpool Flexjet Mode
Riverjets - Rapids Mode
Your Kohler Whirlpool
The whirlpool is equipped with the following components:
•
Bath - The bath acts as a reservoir for water and provides a location for the hydro-massage action.
•
User Keypad - Located within easy reach, the keypad allows you to turn the whirlpool on and off.
It also allows you to access all the whirlpool modes and regulate the water flow or pulse speed.
Available modes will be illuminated in blue. Active modes will be illuminated in green.
•
Pump Motors - The pump motors provide quiet, variable speed power to circulate the water and
create the soothing hydro-massage action. Your whirlpool uses two pump motors. One pump motor
powers the Waterfall and the second pump propels water through the Flexjets and Riverjets.
•
Heater - The heater is designed to automatically help maintain the temperature of the water up to
104°F (40°C) to enhance your hydro-massage experience. The heater turns on automatically when
the Flexjet/Riverjet pump is operating, and turns off when the pump motor is turned off. The heater
may be turned off through the keypad at any time while the pumps are operating.
•
Pillows - The pillows provide a comfortable place to rest your head as you relax.
•
Remote Control - The waterproof remote control allows control of the whirlpool functions from
either inside or outside the bath.
Your bath offers several distinct whirlpool experiences:
•
Waterfall Mode - A continuous stream of water (less heat) flows behind the neck at a medium
volume within seconds. This mode may be used alone or with the Flexjet Flow Mode, Riverjet Whitewater Mode, or Riverjet - Rapids Mode.
•
Whirlpool Flexjet Mode - An immediate invigorating whirlpool action is created at a medium
volume. The eight Flexjets are located lower in your whirlpool than the Riverjets. Positioned to
optimize their hydro-massage effect, the jets allow you to adjust the air and water flow and control
the flow direction as you desire.
•
Riverjets - Whitewater Mode - A swirling action from the two outside Riverjets is created behind
the neck at a medium volume.
•
Riverjets - Rapids Mode - A swirling action from all four Riverjets is created behind the neck.
•
Tidepool - Turns off the air flow to the jets for a soothing, relaxing effect (not illustrated). This mode
may be used at any time while any of the jets are operating. This mode does not affect the Waterfall
mode.
1022209-5-E4Kohler Co.
Activates Mode
Selected
Waterfall
Mode
Rotate outer ring to
access desired mode.
Flexjet Flow Mode
Riverjet Whitewater Mode
Increases Flow
Riverjet Rapids Mode
Indicator Bar - Shows
water flow volume
Tidepool
Power On/Off
Chromatherapy-Specific Color
(H2 models only)
Heater
Lighted User Keypad
Decreases Flow
Chromatherapy Cycle
(H2 models only)
User Keypad
Available modes will be illuminated in blue. Active modes will be illuminated in green.
PowerTurns the whirlpool pump on and off.
Outer RingRotate the outer ring to the desired mode. The selected mode will flash blue.
Waterfall ModeRotate the outer ring to select this mode, then press OK. Press the up or down arrow icons
OKActivates the desired mode.
Flexjet Flow
Mode
Riverjet
Whitewater
Mode
Up ArrowIncreases the water flow.
Riverjet Rapids
Mode
Indicator BarDisplays the water flow volume.
TidepoolRotate the outer ring to select this mode, then press OK. Press the up or down arrow icons
Down ArrowDecreases the water flow.
Chromatherapy
Cycle
HeaterAutomatically engages when the power icon is selected. Rotate the outer ring until the
Chromatherapy
Specific Color
to increase or decrease the water flow. The indicator bar will display the water flow volume.
This mode may be used alone or with the Flexjet Flow, Riverjet Whitewater, or Riverjet
Rapids mode.
Rotate the outer ring to select this mode, then press OK. Press the up or down arrow icons
to increase or decrease the water flow. The indicator bar will display the water flow volume.
Rotate the outer ring to select this mode, then press OK. Press the up or down arrow icons
to increase or decrease the water flow. The indicator bar will display the water flow volume.
Rotate the outer ring to select this mode, then press OK. Press the up or down arrow icons
to increase or decrease the water flow. The indicator bar will display the water flow volume.
to increase or decrease the water flow. The indicator bar will display the water flow volume.
This mode may be used at any time while any of the jets are operating. This mode does not
affect the Waterfall mode. Some air may flow from one or more jets for a short time after
this mode has been activated.
H2 models: Rotate the outer ring to select this mode, then press OK. The chromatherapy
lights will automatically and continuously cycle through eight colors. One cycle through all
eight colors takes approximately one minute. Only one of the two keypads controls this
mode.
heater mode is flashing, then press OK to turn the heater off. Press OK again to turn the
heater back on.
H2 models: Rotate the outer ring to select this mode, then press OK. Press the up or down
arrow to select a color, then press OK again. Only one of the two keypads controls this
mode.
Sleep Mode
Approximately 15 seconds after user keypad inactivity, only the last mode selected on the user
keypad will illuminate. Press any mode or turn the outer ring to illuminate the entire user keypad.
Approximately 60 seconds after the whirlpool is powered off, the keypad will darken completely to
conserve power. Press the power button or turn the outer ring to reactivate the user keypad.
Kohler Co.51022209-5-E
Operation
Fill Whirlpool
Turn the jet trim fully counterclockwise. Position the jet nozzles so they face down toward the basin.
NOTICE: Do not allow the water temperature in the whirlpool to exceed 104°F (40°C). The heater will
automatically maintain the water temperature when the whirlpool is running, as long as the water
temperature does not exceed 104°F (40°C). The heater will disengage at higher temperatures.
Close the drain, then fill the whirlpool with water. For ″Waterfall″ mode only, fill the whirlpool at
least 2″ (5.1 cm) above the top of the suction covers. For ″Waterfall″ or ″Flexjet″ mode less
″Riverjets″, fill the whirlpool at least 2″ (5.1 cm) above the top of the highest Flexjet. For all modes,
fill the whirlpool above the water-level sensors on either side of the Riverjets.
Using your hand, test the water temperature for comfort and safety. Carefully enter the bath.
Press the power icon to turn on the whirlpool pump and heater or rotate the outer ring to access a
desired mode.
Press the up or down arrow icons to increase or decrease the water flow. The indicator bar will
display the water flow volume.
Adjust the jets for optimum air/water mixture (when ″Tidepool″ mode is not activated). Turn the jet
trim clockwise to reduce the flow or counterclockwise to increase the flow. If desired, position the jet
nozzles to direct the water flow to maximize your hydro-massage experience.
NOTE: A built-in timer automatically stops the pump and motor after approximately 20 minutes of
operation.
If desired, turn the heater off by rotating the outer ring until the heater button is flashing and
pressing ″OK.″ Press ″OK″ again to turn the heater back on.
Press the power icon a second time to turn off the whirlpool pump and heater.
Carefully exit the bath, then open the drain to empty the whirlpool.
NOTE: If the whirlpool is not operating properly, consult the ″Troubleshooting″ section of this guide
before calling a qualified service representative.
Remote Control
Refer to the Homeowners Guide packed with the remote control for proper operation.
Care and Cleaning
For best results, keep the following in mind when caring for your KOHLER product:
•
Always test your cleaning solution on an inconspicuous area before applying to the entire surface.
•
Wipe surfaces clean and rinse completely with water immediately after applying cleaner. Rinse and
dry any overspray that lands on nearby surfaces.
•
Do not allow cleaners to soak on surfaces.
•
Use a soft, dampened sponge or cloth. Never use an abrasive material such as a brush or scouring
pad to clean surfaces.
For detailed cleaning information and products to consider, visit www.kohler.com/clean. To order Care &
Cleaning information, call 1-800-456-4537.
Flush System
NOTE: Flush your whirlpool system twice a month or more, depending upon usage.
Turn the jet trim rings fully clockwise to remove air induction.
Fill the whirlpool with warm water above the backjet level probes or leave water in the whirlpool
after using.
Add 2 teaspoons (10 ml) of a low-foaming, powder automatic dishwasher detergent and 20 ounces
(590 ml) of household bleach (5% - 6% sodium hypochlorite) to the water.
1022209-5-E6Kohler Co.
Flush System (cont.)
Run the whirlpool for 5 to 10 minutes. Turn off the whirlpool and drain the water.
If desired, rinse the bath surfaces with water.
Rinse the surfaces of the jets, faucet, handrails, and drain, and wipe them dry with a soft cloth.
Warranty
ONE-YEAR LIMITED WARRANTY
KOHLER plumbing products are warranted to be free of defects in material and workmanship for one year
from date of installation.
Kohler Co. will, at its election, repair, replace or make appropriate adjustment where Kohler Co. inspection
discloses any such defects occurring in normal usage within one (1) year after installation. Kohler Co. is not
responsible for removal or installation costs. Use of in-tank toilet cleaners will void the warranty.
To obtain warranty service contact Kohler Co. either through your Dealer, Plumbing Contractor, Home
Center or E-tailer, or by writing Kohler Co., Attn.: Customer Care Center, 444 Highland Drive, Kohler, WI
53044, USA, or by calling 1-800-4KOHLER (1-800-456-4537) from within the USA and Canada, and
001-877-680-1310 from within Mexico.
IMPLIED WARRANTIES INCLUDING THAT OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE ARE EXPRESSLY LIMITED IN DURATION TO THE DURATION OF THIS
WARRANTY. KOHLER CO. AND/OR SELLER DISCLAIM ANY LIABILITY FOR SPECIAL,
INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states/provinces do not allow limitations on how
long an implied warranty lasts, or the exclusion or limitation of special, incidental or consequential damages,
so these limitations and exclusions may not apply to you. This warranty gives you specific legal rights. You
may also have other rights which vary from state/province to state/province.
This is Kohler Co.’s exclusive written warranty.
Warranty
KOHLER CO.
It is recommended that at the time of purchase, you verify that all accessories and components are complete
in this package.
This Kohler product is warranted to be free of defects in material and workmanship for one (1) year from the
date of purchase as shown on the invoice or receipt.
1. Kohler Co. will only service its commercialized products through its authorized distributors.
2. To obtain warranty service, please present the invoice and corresponding warranty.
3. Through its authorized distributors, Kohler Co. promises to repair the defective product or provide a new
replacement or an equivalent model (in those cases that the model has been discontinued) when the product
is beyond repair, without any charge to the consumer.
4. The time of repair will not exceed six (6) weeks commencing on the date the product is received.
5. It is recommended that the consumer save the invoice or receipt as additional protection, as it may
substitute the warranty in the case that there is a discrepancy in the validity of the warranty.
EXCEPTIONS AND RESTRICTIONS
The Warranty will not be valid in the following cases:
1. When the product is not operated in accordance with the instructions concerning use and operation set
forth in the owner’s manual or installation instructions, and when the recommendations and warnings
included are not observed.
2. When the product has been modified or dismantled partially or totally; or has been used in a negligent
Kohler Co.71022209-5-E
Warranty (cont.)
fashion and as a consequence has suffered damages attributable to the consumer, individual, or hardware not
authorized by Kohler Co.
3. This warranty does not cover the damages as a result of disaster such as fire or acts of God, including
flooding, earthquake, or electric storms, etc. To obtain a list of distributors in your area where you can
exercise your rights under this warranty, please call 001-877-680-1310.
KOHLER CO., KOHLER, WI 53044 U.S.A.
IMPORTER:
INTERNACIONAL DE CERÁMICA, S.A.B. DE C.V.
AV. CARLOS PACHECO NO. 7200
CHIHUAHUA, CHIH., MEXICO C.P. 31060
TEL: 52 (14) 29-11-11
Troubleshooting
This troubleshooting guide is for general aid only. A Kohler Authorized Service Representative or qualified
electrician should correct all electrical problems. For warranty service, contact your dealer or wholesale
distributor.
SymptomsProbable CausesRecommended Action
1.User keypad does not
illuminate when power
button is pressed or outer
ring is rotated.
2.Motor starts, but all jets
are not functioning.
3.User keypad is
illuminated, but does not
respond to buttons or
outer ring.
A. No power to control.A. Check wiring and connect power. If
B. GFCI or RCD tripped.B. Reset GFCI or RCD.
C. Wiring harness from user
keypad to control is loose,
disconnected, or damaged.
D. User keypad does not work.D. Replace user keypad. Refer to the
E. Control does not work.E. Replace control. Refer to the
A. Jet is closed.A. Rotate jet trim counterclockwise to
B. Jet not installed correctly.B. Reinstall jet; check for O-ring
C. Jets are blocked.C. Remove blockage.
A. Control program is locked.A. Reset GFCI or RCD.
B. Wiring harness from user
keypad to control is loose,
disconnected, or damaged.
C. User keypad does not work.C. Replace user keypad. Refer to the
D. Control does not work.D. Replace control. Refer to the
problem persists, refer to the
installer/dealer.
C. Check wiring for proper
connections. Replace wiring
harness if necessary. Refer to the
installer/dealer.
installer/dealer.
installer/dealer.
open.
damage.
B. Check wiring for proper
connections. Replace wiring
harness if necessary. Refer to the
installer/dealer.
installer/dealer.
installer/dealer.
1022209-5-E8Kohler Co.
Troubleshooting (cont.)
SymptomsProbable CausesRecommended Action
4.User keypad indicator bar
keeps scanning at
power-up.
A. Control program is locked.A. Reset GFCI or RCD.
B. Wiring harness from user
keypad to control is loose,
disconnected, or damaged.
B. Check wiring for proper
connections. Replace wiring
harness if necessary. Refer to the
installer/dealer.
C. User keypad does not work.C. Replace user keypad. Refer to the
installer/dealer.
D. Control does not work.D. Replace control. Refer to the
installer/dealer.
5.User keypad is
illuminated, but pump
will not start.
A. Power cord from pump to
control is loose, disconnected, or
damaged.
A. Check wiring for proper
connections. If problem persists,
Refer to the installer/dealer.
B. Pump does not work.B. Replace pump. Refer to the
installer/dealer.
C. Control does not work.C. Replace control. Refer to the
installer/dealer.
6.Motor runs but pump will
not prime (cavitates).
A. Motor/Pump is shimmed too
high.
A. Lower pump/control to subfloor
level.
B. Small air leak at pump inlet.B. Securely tighten nut(s) on intake
side of pump.
C. Motor/pump does not work.C. Replace motor/pump. Refer to the
installer/dealer.
D. Control does not work.D. Replace control. Refer to the
installer/dealer.
7.Little or poor water flow
from dual fill ports (if
included).
8.Little or poor water flow
from Waterfall.
A. Water supply lines blockedA. Remove blockage.
B. Transfer valve not fully open.B. Rotate transfer valve handle.
A. Suction or harness blocked.A. Remove blockage.
B. Pump does not work.B. Replace pump. Refer to the
installer/dealer.
C. Control does not work.C. Replace control. Refer to the
installer/dealer.
9.Riverjets run, but
Whitewater/Rapids jets
do not operate as
described.
A. Insufficient water in whirlpool
basin.
B. User keypad does not work.B. Replace user keypad. Refer to the
A. Fill whirlpool so water covers
water-level sensors.
installer/dealer.
C. Butterfly valve does not work.C. Check wiring. Replace butterfly
valve. Refer to the installer/dealer.
D. Control does not work.D. Replace control. Refer to the
installer/dealer.
10. Up/down volume control
arrows do not change
water flow as described.
A. User keypad does not work.A. Check wiring. Replace user keypad.
Refer to the installer/dealer.
B. Pump does not work.B. Replace pump. Refer to the
installer/dealer.
C. Control does not work.C. Replace control. Refer to the
installer/dealer.
11. Air flow through jets does
not stop when Tidepool
mode is activated.
A. User keypad does not work.A. Check wiring. Replace user keypad.
Refer to the installer/dealer.
B. Butterfly valve does not work.B. Check wiring. Replace butterfly
valve. Refer to the installer/dealer.
C. Control does not work.C. Replace control. Refer to the
installer/dealer.
Kohler Co.91022209-5-E
Troubleshooting (cont.)
SymptomsProbable CausesRecommended Action
12. Air continues to flow
through one or more jets
A. Normal operation - air will stop
flowing in a short time.
A. No action required.
for several seconds after
Tidepool mode is
activated.
13. Pump stops before 18
minutes.
A. GFCI or RCD tripped.A. Identify source of fault, and correct.
Reset GFCI or RCD.
B. Suction is blocked.B. Remove obstruction.
C. Jets are blocked.C. Remove blockage.
D. Motor overheated and
protection device activated.
D. Check for blockage at suction
and/or jets. Remove blockage and
allow motor to cool.
14. Pump does not
automatically stop after 22
A. 20-minute timer inadvertently
disabled.
A. See Service Manual.
minutes.
15. Pump will not turn off
when the power button
on user keypad is
pressed.
16. Pump operates but
variable speed feature
does not work.
A. User keypad does not work.A. Replace user keypad. Refer to the
installer/dealer.
B. Control does not work.B. Replace control. Refer to the
installer/dealer.
A. Motor/pump does not work.A. Replace motor/pump. Refer to the
installer/dealer.
B. Control does not work.B. Replace control. Refer to the
installer/dealer.
17. Bath water cools while
pump is operating.
A. Water temperature above 104°F
(40°C).
B. Heater is turned off on user
A. Allow bath water to cool.
B. Turn heater on.
keypad.
C. Wiring from heater to control is
loose, disconnected, or
damaged.
C. Check wiring for proper
connections. Refer to the
installer/dealer.
D. Heater does not work.D. Replace heater. Refer to the
installer/dealer.
E. Control does not work.E. Replace control. Refer to the
installer/dealer.
18. Noisy operation.A. Pump banding straps have not
been cut.
B. Dry or dislodged jet O-ring
(squeal).
19. Remote control does not
work.
A. Batteries improperly installed or
dead.
B. Antenna on wiring harness is
damaged.
C. Remote control not
programmed correctly.
A. Cut pump banding straps with tin
snips.
B. Remove jet, replace and lubricate
O-ring, and reinstall jet.
A. Replace batteries.
B. Replace wiring harness. Refer to
the installer/dealer.
C. See Homeowners Guide or Service
Manual.
D. Remote control does not work.D. Replace remote control.
E. Control does not work.E. Replace control. Refer to the
installer/dealer.
20. Chromatherapy lights (H2
models) do not work.
A. Loose, disconnected, or
damaged wiring/connections.
A. Check wiring for proper
connections. Replace wiring if
necessary. Refer to the
installer/dealer.
B. Control does not work.B. Replace control. Refer to the
installer/dealer.
1022209-5-E10Kohler Co.
1-1/2" Tubing
1-1/2" Tubing
1-1/4" Tubing
94821
O-Ring
Waterfall Pump
1018666
Control
**Finish/color code must be specified when ordering.
1012855
Nut
1080774
Union Assy
1019719
Connector
94821
O-Ring
Service Parts
Kohler Co.111022209-5-E
1-1/4" Tubing
1-1/4" Tubing
*Note:
All tubing 1" unless otherwise noted.
A
1-1/4" Tubing
1-1/2" Tubing
94821
O-Ring
C
1-1/2" Tubing
**Finish/color code must be specified when ordering.
1080774
Union Assy
D
B
94821
O-Ring
Flex/River Jet Pump
1018665
Control
1022209-5-E12Kohler Co.
*Note:
All tubing 1" unless otherwise noted.
See below for butterfly and
motor service parts detail.
A
Butterfly & Motor Service Parts Detail
96956
Butterfly Kit
94821
O-Ring
1080775
Te e
C
1-1/4" Tubing
To Heater Switch
B
D
1-1/4" Tubing
1024376
Butterfly Assembly
1080774
Connector
94821
O-Ring
See following pages for
butterfly/check valve detail.
1024381
Butterfly/Check
Valve Assembly
63149
Screw
50506
Screw
1016466
Motor
**Finish/color code must be specified when ordering.
Kohler Co.131022209-5-E
97539
Washer
97883
Flange
97540
Plug
97542
Adapter
97884
Gasket
97538
Diffuser Plate
97560
Plate
97747**
Pillow
97558-A (White)
97558-B (Bone)
97558-C (Black)
Cover
63270
Washer
95462**
Pillow
73519
Water Level Probe
60129
Nut
97885
Washer
97886
Elbow
63270
Washer
60129
Nut
1021777
Wire Harness
34033
Gasket
34033
Gasket
21293
Washer
97744
Spout
85969
Plug
65218
Washer
97744
Spout
34033
Gasket
97816
Nut
97767
Housing
85860
Gasket
67665
Plug
67095
Washer
23094
Nut
97768**
Flange
97769**
Jet Assembly
67665
Plug
**Finish/color code must be specified when ordering