KOHLER K-11842, K-11843 Installation Manual

Installation and Care Guide

Wall-Mount Valve

K-11842, K-11843

M product numbers are for Mexico (i.e. K-12345M)
Los números de productos seguidos de
M corresponden a México (Ej.
K-12345M)
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Español, página “Español-1”

1207552-2-B

September 22, 2009

08

EC DECLARATION OF CONFORMITY

Kohler Company

444 Highland Drive, Kohler, WI 53044
Phone [phone]

We declare under our sole responsibility that the product AC models:

Electronic Wall-Mount Lavatory
Faucet (Tap) – AC Power

K-11842
K-11842W
K-11842IN
K-11842M
K-11842D
K-11842T
K-E 11842

AC Power Supply

K-13480

to which this declaration relates, are in conformity with the relevant European Community
Directive(s):

Electromagnetic Compatibility (EMC) Directive 2004/108/EC

Conformity to this directive is based on compliance with the following harmonized standards:

• EN 61000-6-2: 2005

Electromagnetic Compatibility (EMC) – Radiated Immunity, 80MHz to 1GHz
(Test method: IEC 61000-4-3: 2008)

• EN 61000-6-3: 2007

Radiated Emission(Test Method: CISPR 16-2-3): CLASS B

On behalf of Kohler Co.,

K-11843
K-11843W
K-11843IN
K-11843M
K-11843D
K-11843T
K-E 11843

K-13481

Timothy J. Stessman
Codes & Standards Dept.

Kohler Company

Signature

September 22, 2009

Date

Declaration of Conformity

1207552-2-B 2 Kohler Co.

Tools

Plus:

• Wire Fasteners

Adjustable
Wrench

Screwdrivers

Sealant Tape

Hex WrenchAssorted

• Woodworking Tools

• Pipe Fitting Tools

• Wood Screws

• 2x4s

Important Information

NOTE: Follow the installation dimensions precisely as there is no
deep rough-in kit available for this product.

Observe all local plumbing and building codes.
Shut off the main water supply.
Inspect the supply tubing for damage. Replace as necessary.
Site preparation and wall finishing may require additional tools

and materials.

Kohler Co. 3 1207552-2-B

Drop-In
Sinks

1/2"
(13 mm)

*

Countertop

Finished Wall

Y

11" (279 mm)

Motion
Zone

20˚

X

Under-Mount
Sinks

Above-Counter
Sinks

Important:

Measure "Y"
from the sink rim,
not the countertop.

1/2"
(13 mm)

*

Countertop

1/2"
(13 mm)

*

Countertop

Y

Y

Finished Wall

11" (279 mm)

20˚

X

Finished Wall

11" (279 mm)

20˚

X

Motion
Zone

Motion
Zone

* Consult the specification sheet for the spout that will be paired with
this valve for specific installation dimensions.

1. Determine the Sensor Location

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Determine the Sensor Location (cont.)

IMPORTANT! It is critical for proper operation that the sensor be
installed with the motion zone clear of any obstructions, including
the edge of the countertop or the bathroom sink.

NOTE: Before installation, consult the specification sheet for the
spout to determine the correct wall rough-in for your installation.

Measure the distance (X) from the finished wall to the inside edge
of the countertop or bathroom sink.

Determine the sensor height (Y) using the chart below. If you
cannot determine Y from the chart, use the formula .5″ + X(0.364)
to determine (Y).

If dimension X is: Then the sensor height (Y) is:

1″ (25 mm) 7/8″ (48 mm)
2″ (51 mm) 1-1/4″ (32 mm)
3″ (76 mm) 1-9/16″ (40 mm)
4″ (102 mm) 2″ (51 mm)
5″ (127 mm) 2-3/8″ (60 mm)
6″ (151 mm) 2-9/16″ (65 mm)
7″ (179 mm) 3″ (76 mm)
8″ (203 mm) 3-7/16″ (87 mm)
9″ (229 mm) 3-3/4″ (95 mm)

Kohler Co. 5 1207552-2-B

Six Round Holes (Typical)

Wall Plate

Screws

Finished
Wall

*

*Consult the spout
specification sheet
for specific installation
dimentions.

16"
(406 mm)

7" (178 mm)

*

2x4 Stud Framing

Sink Height

2. Prepare the Site

IMPORTANT! The valve requires special framing and support
considerations. Consult the specification sheet for the spout that will
be installed with your valve at www.kohler.com for specific
dimensions.

NOTE: Mount the valve with the sensor at the height determined in
the previous step.

NOTE: A suggested framing example is shown. Each installation
may have different framing requirements than those shown.

Construct the framing for your installation.
If a thermostatic mixing valve will be included with your

installation, install the valve now following the directions
provided with the valve.

3. Secure the Valve

IMPORTANT! Make sure the location of the valve is correct before
securing it in place. The centerline of the drain and faucet should be
in line with each other.

1207552-2-B 6 Kohler Co.

Secure the Valve (cont.)

Secure the wall plate to the studs using six wood screws (not
provided).

Kohler Co. 7 1207552-2-B

Plaster Guard

1-1/2"
(38 mm)

Ell

harness to the wall.

4. Install the Pipe and Finished Wall

Install 1/2″ supply pipe to the valve assembly.
At the point where the supply will exit the wall, install a drop ear

ell flush or slightly behind the finished wall.
Feed the sensor wire through the sensor mount and plaster

guard, leaving 1-1/2″ (38 mm) minimum of exposed wire
protruding.

Connect the sensor wire harness to the wall.
Temporarily connect the water supply to the supply ell.
Turn on the water.
Check the system for leaks.
Turn off the water.
Install the finished wall.

Secure wire

NOTE: The diameter of the faucet hole cutout is 1-3/4″ (44 mm).
The diameter of the sensor hole cutout is 1-3/8″ (35 mm).

1207552-2-B 8 Kohler Co.

Install the Pipe and Finished Wall (cont.)

NOTE: The diameter of the supply inlet opening is determined by
the ell diameter.

Kohler Co. 9 1207552-2-B

Sensor Wire

Bezel

Discard the
plaster guard.

Sensor

5. Install the Sensor

Install the Bezel

Loosen the screws in the plaster guard.
Remove the plaster guard and discard.
Feed the sensor wire through the back of the bezel.
Position the bezel over the screw heads and turn 1/8 turn

counterclockwise.
Tighten the screws.

Connect the Sensor

Connect the sensor to the wire harness and feed the wire into the
wall.

Position the sensor in front of the bezel with the wire on the back
of the sensor to the right.

Push the sensor into place.

1207552-2-B 10 Kohler Co.

Control Box

Screws

6. Install the Control Box

NOTE: Locate the sensor box underneath the countertop, between
the ell and the water supply stop.

NOTE: Do not connect the control box wiring in this step.

Drill a 1/2″ (13 mm) hole at the control box location.
Route the sensor wire through the hole.
Remove the control box cover. Keep the screws and cover.
Mark the screw hole locations using the control box as a template.

Make sure the wire harness hole in the wall is covered by the
box.

Install appropriate wall anchors (not provided) at the marks.
Feed the wires through the back of the valve and control box.
Attach the control box to the wall with two screws (not

provided).
Connect the solenoid wires (red and green).

Kohler Co. 11 1207552-2-B

Hex Hole

Ell

Outlet

Inlet

Round Hole

Outlet

Inlet

7. Install the Supplies

IMPORTANT! It is critical that the inlet and outlet holes be aligned
correctly. The inlet hole is round, the outlet hole is hex shaped.
There is a label on the outlet side identifying it.

Slide the escutcheon over the elbow and attach the elbow to the
ell.

Slide the escutcheon tight against the wall.
Attach one end of the hose to the elbow and attach the other end

of the hose to the control box outlet.
Attach the supply hose to the control box inlet.

NOTE: If the water supply does not route through a mixing valve,
the water from the faucet will be cold.

Attach the other end of the line to a thermostatic mixing valve
(recommended), mixing valve, or supply stop.

1207552-2-B 12 Kohler Co.

AC Supply

Faucet
Wire

Plug the AC supply
into the wall outlet.

Secure any excess
wire under the counter.

8. Install AC Single Supply

Single Faucet Installations

Connect the faucet wire to the AC supply.
Plug the AC supply into the wall outlet.
Secure the excess wire under the counter.

IMPORTANT! The area in front of the sensor must be free of
objects during the 2 minute learning cycle or faucet may not
function properly.

Allow 2 minutes for the sensor to cycle through the automatic
sensing distance.

Kohler Co. 13 1207552-2-B

AC Supply

AC Gang
Supply

Black

Red

9. Install AC Multi-Outlet Supply

Multiple Faucet Installations - AC Only

Mount the AC supply under the counter using two screws (not
supplied). Orient as shown.

Remove the cover.
Connect the faucet wire to the faucets.
If needed, cut and strip the AC supply wires to length.
Connect the stripped ends to the bottom terminal block (TB2) in

the supply box.

NOTE: If a hard wired installation is required go to the next
installation section.

Plug the AC supply into the wall outlet.
Secure any excess wire under the counter.

IMPORTANT! The area in front of the sensor must be free of
objects during the 2 minute learning cycle or the faucet may not
function properly.

Allow 2 minutes for the sensor to cycle through the automatic
sensing distance.

1207552-2-B 14 Kohler Co.

Secure any excess
wire under counter.

10. Hard Wire Installation

CAUTION: Risk of electric shock. Make sure the power has
been disconnected before performing the following
procedures.

Loosen the terminal block screws and remove the wires from the
top terminal block.

Loosen the outside nut of the strain relief and remove the power
cord.

Put the supply wires through the strain relief and connect them
to the top terminal block.

NOTE: If a hard wired installation is required the strain relief may
need to be replaced depending on the wire used.

Tighten the nut on the strain relief.
Replace the cover, and install and tighten the four screws.
Turn on the AC supply power.
Secure any excess wire under the counter.

IMPORTANT! The area in front of the sensor must be free of
objects during the 2 minute learning cycle or the faucet may not
function properly.

Allow 2 minutes for the sensor to cycle through the automatic
sensing distance.

Kohler Co. 15 1207552-2-B

11. Complete the Installation

NOTE: Avoid the area in front of the sensor for 2 minutes after
connections are complete. The sensor will not function correctly if it
is triggered in the first 2 minutes. Disconnect and reconnect the
power to reset the sensor.

Avoid the area in front of the sensor for 2 minutes.
Install the faucet trim following the directions provided.
Turn the water on.
Test the faucet.
Check for leaks.

Warranty

KOHLER®Electronic Faucets, Valves and Controls
FIVE-YEAR LIMITED WARRANTY

Kohler Co. warrants that its electronic faucets, valves and controls will
be free of defects in material and workmanship during normal
residential use for five years from the date the product is installed.
This warranty applies only to electronic faucets, valves and controls
installed in the United States of America, Canada and Mexico (″North
America″).

If a defect is found in normal residential use, Kohler Co. will, at its
election, repair, provide a replacement part or product, or make
appropriate adjustment where Kohler Co.’s inspection discloses any
such defect. Damage caused by accident, misuse, or abuse is not
covered by this warranty. Improper care and cleaning will void the
warranty*. Proof of purchase (original sales receipt) must be provided
to Kohler Co. with all warranty claims. Kohler Co. is not responsible
for labor charges, installation, or other incidental or consequential costs
other than those noted above. In no event shall the liability of Kohler
Co. exceed the purchase price of the faucet, valve or control.

If the electronic faucets, valves or controls are used commercially or are
installed outside of North America, Kohler Co. warrants that the
faucet, valve or control will be free from defects in material and
workmanship for one (1) year from the date the product is installed,
with all other terms of this warranty applying except duration.

If you believe that you have a warranty claim, contact your Home
Center, Dealer, Plumbing Contractor or E-tailer. Please be sure to
provide all pertinent information regarding your claim, including a
complete description of the problem, the product, model number, the
date the product was purchased, from whom the product was
purchased and the installation date. Also include your original invoice.
For other information, or to obtain the name and address of the service

1207552-2-B 16 Kohler Co.

Warranty (cont.)

and repair facility nearest you, write Kohler Co., Attn: Customer Care
Center, Kohler, Wisconsin 53044 USA, or by calling 1-800-4-KOHLER
(1-800-456-4537) from within the USA and Canada, and
001-800-456-4537 from within Mexico, or visit www.kohler.com within
the USA, www.ca.kohler.com from within Canada, or
www.mx.kohler.com in Mexico.

THE FOREGOING WARRANTIES ARE IN LIEU OF ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT
LIMITED TO THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE.

KOHLER CO. AND/OR SELLER DISCLAIM ANY LIABILITY FOR
SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some
states/provinces do not allow limitations on how long an implied
warranty lasts or the exclusion or limitation of such damages, so
these limitations and exclusions may not apply to you. This warranty
gives the consumer specific legal rights. You may also have other
rights that vary from state/province to state/province. This warranty
is to the original consumer purchaser only, and excludes product
damage due to installation error, product abuse, or product misuse,
whether performed by a contractor, service company, or the
consumer.

This is Kohler Co.’s exclusive written warranty.
*Never use cleaners containing abrasive cleansers, ammonia, bleach,

acids, waxes, alcohol, solvents or other products not recommended
for chrome. This will void the warranty.

Troubleshooting

NOTE: For service parts information, visit your product page at
www.kohler.com/serviceparts.

This troubleshooting guide is for general aid only. For service and
installation issues or concerns, call 1-800-4KOHLER.

Symptoms Probable

1. No water

flow.

Kohler Co. 17 1207552-2-B

Causes
A. Filter is

plugged.
B. Sensor eyes

are dirty.

Recommended Action

A. Clean or replace the filter.

B. Wipe the sensor eyes with a

damp soft cloth. Wipe dry with a
dry soft cloth.