Kohler K1124RAW0 Installation Manual

Installation and Care Guide

Whirlpool Bath with Heated Surface

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1204118-2-D

Installation Instructions

WARNING: When using electrical products, basic precautions should always be followed, including the following:

DANGER: Risk of electric shock. Connect only to a circuit protected by a Ground-Fault

Circuit-Interrupter (GFCI)*.

Building materials and wiring should be routed away from the pump body and other heat-producing components of the unit.

Install to permit access for servicing. A pressure wire connector marked ″Earth/Ground″ is provided within the wiring compartment. To reduce

the risk of electric shock, connect this connector to the grounding terminal of your electric service or supply panel with copper wire equivalent in size to the circuit conductor supplying this equipment.

Pressure wire connectors are provided on the exterior of the junction box or control within this unit to permit connection of a bonding conductor between this unit and all other exposed metal in the vicinity, as needed to comply with local requirements.

Grounding is required. The unit should be installed by a qualiﬁed service representative, and grounded.

WARNING: Risk of injury or property damage. Please read all instructions thoroughly before

beginning installation, including the following requirements.

WARNING: Risk of electric shock. A qualiﬁed electrician should make all electrical connections.

WARNING: Risk of electric shock. Disconnect power before servicing.

NOTICE: Follow all local plumbing and electrical codes. In Canada, install this unit in accordance with

the Canadian Electrical Code, Part 1.

*Outside North America, this device may be known as a Residual Current Device (RCD).

Product Information

Electrical Requirements

WARNING: Risk of burns, ﬁre, electric shock, or injury. Do not operate the heater if the power supply cord is damaged. For proper guidance to have this product repaired, please call: 1-800-4KOHLER from within the USA or Canada, or 001-800-456-4537 from within Mexico.

The installation must have a Class A Ground-Fault Circuit-Interrupter (GFCI)*. The GFCI protect against line-to-ground shock hazard. Use a 120 V, 15 A, 60 Hz dedicated service for the bath.

If the pump supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualiﬁed persons in order to avoid a hazard.

*Outside North America, this device may be known as a Residual Current Device (RCD).

Product Notices

WARNING: Unauthorized modiﬁcation may cause unsafe operation and poor performance of the whirlpool. Do not relocate the whirlpool pump, or make other modiﬁcations to the whirlpool

system, as this could adversely affect the performance and safe operation of the whirlpool. Kohler Co. shall not be liable under its warranty or otherwise for personal injury or damage caused by any such unauthorized modiﬁcation.

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Product Information (cont.)

Features

Factory-installed components include a whirlpool pump with power supply cord, harness, and an air switch transmitter, a heated surface with power supply cord, user keypad, and a keypad cable.

The whirlpool pump and piping are factory-assembled.

Tools and Materials

Plus:

• Conventional Woodworking

Tools and Materials

• Drop Cloth

• Construction Adhesive (Optional)

• Cement* or Mortar (Optional)

• 2x4s

* Do not use gypsum cement.

100% Silicone Sealant

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Alcove Drop-In

Position the rough plumbing.

Construct 2x4 stud framing according to the

Position the rough plumbing.

product dimensions.

Construct according to the product dimensions.

Access Panel

Verify that the subfloor offers adequate support, and is flat and level.

1. Prepare the Site

NOTICE: Measure your actual product for site preparation. Note the model number located on the whirlpool pump, then visit the product page at www.kohler.com for additional information.

NOTICE: Provide generous, unrestricted access to the pump. You must provide access for servicing the pump. The access must be located immediately next to the pump.

NOTICE: Do not lift the whirlpool by the piping or pump, or use the piping or pump for structural support of the whirlpool. To avoid damage to the whirlpool, lift at the sides of the whirlpool.

NOTICE: Do not support the load weight of the whirlpool by the rim.

NOTE: Drop-in, alcove, or corner installation is possible, depending on the product chosen.

Carefully unpack and inspect the new whirlpool for damage before installation. If there is damage do not install the whirlpool; contact your dealer.

Make sure the ﬂooring offers adequate support for your whirlpool, and verify that the subﬂoor is ﬂat and level.

Construct 2x4 stud framing. Install an access panel for future pump servicing. The access panel must be at least 30″ (762 mm)

wide by 15″ (381 mm) high. Install the rough plumbing. Install the drain to the whirlpool according to the drain manufacturer’s instructions. Protect the whirlpool surface by positioning a clean drop cloth in the basin bottom.

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Option 1

Apply construction adhesive.

Option 2

Clear space for pump.

Cement or Mortar Bed

Three Wall Alcove or Corner Installations

Cut the Pump Banding Straps

Drill a small hole through the nailing-in flange at each stud.

Support Blocks

Furring Strip

Stud

Nail

Banding Straps

2. Install the Whirlpool

NOTICE: Do not lift the whirlpool by the piping or pump, or use the piping or pump for structural support of the whirlpool. To avoid damage to the whirlpool, lift at the sides of the whirlpool.

If the subﬂoor is not level, shim the whirlpool support blocks or molded supports as necessary.

Option 1: Install Using Construction Adhesive

NOTE: Some models come with support blocks; some models have molded supports.

Apply a generous amount of high-quality construction adhesive to the bottom of the support blocks or molded supports. With help, carefully lift the whirlpool into position.

Option 2: Install Using a Cement or Mortar Bed

NOTE: Do not use gypsum cement or drywall compound for this application, as they will not provide an acceptable, durable bond.

Set the basin area in 1″ (25 mm) to 2″ (51 mm) of mortar cement.

NOTE: The pump support (when the pump banding straps are cut) must rest directly on the subﬂoor. The pump control should not be in contact with mortar.

Secure the Nailing-in Flanges (Alcove Units)

Drill a small pilot hole through the nailing-in ﬂange at each stud. Add shims as needed. Use large-head galvanized nails to secure the nailing-in ﬂange to the studs. Nail 1/4″ (6 mm) thick furring strips to the studs.

Cut the Pump Banding Straps

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Install the Whirlpool (cont.)

IMPORTANT! Perform this step to make the whirlpool operate more quietly.

Cut the two pump banding straps from the whirlpool pump.

NOTE: Do not raise the pump higher than it was before you cut the straps. If the pump is raised too high, it will not prime properly. Make sure the rubber isolation feet are in place.

Install the Plumbing

Insert the drain tailpiece into the trap. Secure the drain tailpiece to the trap. Install the faucet valve. Check the drain connections for leakage. If required, install the grab bars according to the instructions.

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Bond in accordance with applicable codes.

Install a GFCI-protected 120 V, 15 A grounded outlet.

3. Make the Electrical Connections

WARNING: Risk of electric shock. Make sure the power has been disconnected before performing the following procedures.

WARNING: Risk of electric shock. Connect the junction box and whirlpool pump to a properly grounded, grounding-type duplex receptacle protected by a Ground-Fault Circuit-Interrupter (GFCI) or Residual Current Device (RCD). Do not remove the grounding pins from the plugs. Do not use grounding adapters.

24" (610 mm) Maximum Distance

Power Supply

Junction Box

NOTE: A label identifying the model number and electrical rating of the whirlpool is located near the whirlpool pump.

NOTICE: The whirlpool pump and junction box are equipped with two cords and plugs. A qualiﬁed electrician must install a dedicated GFCI- or RCD-protected, 120 V, 15 A, grounded duplex outlet. No other load should be on this circuit.

Install a duplex electrical outlet behind the bath, and within reach of the 24″ (610 mm) power cord. Plug the whirlpool pump and junction box into this outlet.

NOTE: Make sure the air actuator tubing is securely attached to the pump, and is not kinked or damaged.

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Fill with water at least 2" (51 mm) above the highest jet.

Turn the jet trim ring clockwise to decrease the flow.

Turn the jet trim ring counterclockwise to increase the flow.

Position the jet nozzles to direct the water flow as desired.

4. Complete the Installation

Test Run the Heated Surface

Operate the user keypad to test the temperature settings. For additional information on heated surface operation, see the ″Operating Instructions - Heated

Surface″ section.

Test Run the Whirlpool

Fill the whirlpool to a level at least 2″ (51 mm) above the top of the highest jet. Operate the whirlpool for 5 minutes and check all whirlpool piping connections for leaks. Check for

leakage along the front, sides, and back of the whirlpool. For additional information on whirlpool operation, see the ″Operating Instructions - Whirlpool″

section.

Finish the Installation

Install water-resistant wallboard and all ﬁnished wall, deck, and ﬂoor materials. Apply silicone sealant to seal all areas where the whirlpool and ﬁnished wall or deck meet. Install the faucet trim.

Clean-up After Installation

When cleaning up after installation, do not use abrasive cleansers, as they may scratch and dull the whirlpool surface. Use warm water and a liquid detergent to clean the surface of the whirlpool.

Remove stubborn stains or paint with turpentine or paint thinner. Do not allow cleaners containing

petroleum distillates to remain in contact with any whirlpool surface for long periods of time.

Remove plaster by carefully scraping with a wood edge. Do not use metal scrapers, wire brushes, or other metal tools. Use a powder-type detergent on a damp cloth to provide mild abrasive action to any residual plaster.

Important Safety Instructions

READ AND FOLLOW ALL INSTRUCTIONS

SAVE THESE INSTRUCTIONS

INSTRUCTIONS PERTAINING TO A RISK OF FIRE, ELECTRIC SHOCK, OR INJURY TO PERSONS

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Important Safety Instructions (cont.)

WARNING: When using electrical products, basic precautions should always be followed, including the following:

DANGER: Risk of accidental injury or drowning. To reduce the risk of injury, do not permit

children to use this unit unless they are closely supervised at all times.

WARNING: Risk of personal injury. To avoid injury, exercise care when entering or exiting the whirlpool.

WARNING: Risk of electric shock. Do not permit electric appliances (such as a hair dryer, lamp, telephone, radio, or television) within 5’ (1.5 m) of this whirlpool.

WARNING: The use of alcohol, drugs, or medication can greatly increase the risk of fatal hyperthermia. Prolonged immersion in hot water may induce hyperthermia. Hyperthermia occurs

when the internal temperature of the body reaches a level several degrees above the normal body temperature of 98.6°F (37°C). The symptoms of hyperthermia include an increase in the internal temperature of the body, dizziness, lethargy, drowsiness, and fainting. The effects of hyperthermia include: (a) failure to perceive heat, (b) failure to recognize the need to exit the whirlpool, (c) unawareness of impending hazard, (d) fetal damage in pregnant women, (e) physical inability to exit the whirlpool, and (f) unconsciousness resulting in the danger of drowning.

WARNING: Risk of fetal injury. Pregnant or possibly pregnant women should consult a physician before using the whirlpool.

WARNING: Risk of hyperthermia or drowning. Do not use the whirlpool immediately following strenuous exercise.

WARNING: Risk of hyperthermia or drowning. Water temperature in excess of 100°F (38°C) may cause injury. Test and adjust the water temperature before use.

WARNING: Risk of personal injury or drowning. Do not operate this unit without the guard (cover) over the suction ﬁtting.

WARNING: Risk of personal injury. Never drop or insert any object into any opening.

Use this whirlpool only for its intended purpose as described in this guide. Do not use attachments not recommended by Kohler Co.

The whirlpool must be connected only to a supply circuit that is protected by a Ground-Fault Circuit-Interrupter (GFCI)*. Such a GFCI should be provided by the installer and should be tested on a routine basis. To test the GFCI, press the test button. The GFCI should interrupt power. Press the reset button. Power should be restored. If the GFCI fails to operate in this manner, the GFCI is defective. If the GFCI interrupts power to the whirlpool without the test button being pressed, a ground current is ﬂowing, indicating the possibility of an electric shock. Do not use this whirlpool. Disconnect the whirlpool and have the problem corrected by a qualiﬁed service representative before using.

Flush your whirlpool system twice a month or more depending upon usage, as described in the ″Flush the System″ section of this guide.

Repeated use of personal care products containing oils can damage plastic whirlpool components. Avoid using bath oils.

Whirlpool hydro-massage action can cause even a small amount of bubble bath, bath soap, shampoo, or bath oil to foam excessively. For this reason, please do not use these products during whirlpool operation.

Your new KOHLER whirlpool has been listed by Underwriter’s Laboratories, ensuring safety for you and your family. This whirlpool also conforms to rigid ANSI and IAPMO standards set within the plumbing industry.

*Outside North America, this device may be known as a Residual Current Device (RCD).

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Heat/Temperature Indicator

Increase Temperature

Decrease TemperaturePower On/Off

Operating Instructions – Heated Surface

Keypad Operation

Power Icon - Turns the heater on and off.

Heat/Temperature Indicator - The [Flame] icon illuminates yellow, orange, or red depending on the

heat level. Yellow indicates low heat, orange indicates medium heat, and red indicates high heat.

Up Arrow - Increases the temperature. Down Arrow - Decreases the temperature.

NOTICE: The heater will remain on until it is manually turned off by pressing the [Power] icon.

NOTE: After 60 minutes of inactivity, the heater will automatically reset to low heat if the temperature

was set to medium or high.

NOTE: The heater will turn on at the last selected temperature setting.

Error Codes

Heat indicator blinking red - The heater is not functioning. Heat indicator blinking yellow - The temperature sensor is not functioning or is loose.

Refer to the ″Troubleshooting Procedures″ section to troubleshoot any problems.

Conﬁrm Heating System Operation

Press the [Power] icon on the user keypad. Observe that the heat indicator turns yellow and the heater produces low heat. Press the [Up] arrow. Verify that the heat indicator turns orange and the temperature increases. Press the [Up] arrow a second time. Verify that the heat indicator turns red and the temperature

increases. Press the [Down] arrow. Verify that the heat indicator turns orange and the temperature decreases. Press the [Down] arrow a second time. Verify that the heat indicator turns yellow and the

temperature decreases. Press the [Power] icon to turn the heater off.

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Fill with water at least 2" (51 mm) above the highest jet.

Turn the jet trim ring clockwise to decrease the flow.

Turn the jet trim ring counterclockwise to increase the flow.

Position the jet nozzles to direct the water flow as desired.

Operating Instructions – Whirlpool

NOTE: The water temperature in the whirlpool should never exceed 104°F (40°C).

Close the drain, then ﬁll the whirlpool at least 2” (51 mm) above the top of the highest jet. Use your hand to test the water temperature for comfort and safety, then carefully enter the

whirlpool. Press the air switch to turn on the pump. Adjust the jets for optimum air/water mixture. Turn the jet trim rings clockwise to reduce the ﬂow

or counterclockwise to increase the ﬂow. Position the jet nozzles to direct the water ﬂow as desired. Press the air switch a second time to turn off the pump. Carefully exit the whirlpool, then open the drain and empty the water.

NOTE: If the whirlpool does not function properly, refer to the ″Troubleshooting Procedures″ section.

Care and Cleaning

For best results, keep the following in mind when caring for your KOHLER product:

•

Always test your cleaning solution on an inconspicuous area before applying to the entire surface.

•

Wipe surfaces clean and rinse completely with water immediately after applying cleaner. Rinse and dry any overspray that lands on nearby surfaces.

•

Do not allow cleaners to soak on surfaces.

•

Use a soft, dampened sponge or cloth. Never use an abrasive material such as a brush or scouring pad to clean surfaces.

For detailed cleaning information and products to consider, visit www.kohler.com/clean. To order Care & Cleaning information, call 1-800-456-4537.

Flush the System

NOTE: Flush your whirlpool system twice a month or more, depending upon usage.

Turn the jet trim rings fully clockwise to reduce air induction.

Fill the whirlpool with hot water to a level at least 2″ (51 mm) above the highest jet. Add 2 teaspoons (10 ml) of a low-foaming, powder automatic dishwasher detergent and 20 ounces

(590 ml) of household bleach (5% - 6% sodium hypochlorite) to the water. Run the whirlpool for 5 to 10 minutes. Turn off the whirlpool and drain. If desired, rinse the bath surfaces with water.

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Flush the System (cont.)

Rinse the surfaces of the jets, faucet, grab bars, and drain, and wipe them dry with a soft cloth.

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Remove the Jets

Reinstall the Jets

Insert the tool hook as shown and pull the jet out of the housing. The jet should be facing up when this is done.

Housing

Inspect and lubricate the O-ring.

Slide the O-ring onto the first shoulder of the jet.

Insert the jet into the housing, and lightly push and rotate until it snaps in position.

Troubleshooting Procedures

NOTICE: This section is for general aid only. A Kohler Co. Authorized Service Representative or qualiﬁed electrician should correct any electrical problems. For warranty service, call 1-800-4KOHLER from within the USA and Canada, or 001-800-456-4537 from within Mexico.

For service parts information, visit your product page at www.kohler.com.

Remove the Jets

NOTE: A special tool is provided with the replacement jets that will allow you to remove the jets from the whirlpool. This tool is also supplied with each trim kit.

Position the jet ball nozzle so it is pointing upward.

Insert the removal tool, hooked end up, into the opening of the jet and hook the inside top of the nozzle.

Grasp the tool ﬁrmly and place your thumb against the whirlpool wall. Pull steadily on the tool until the jet assembly pulls free of the hole. Be careful not to lose the O-ring.

Reinstall the Jets

NOTE: To allow easy rotation and proper operation of the jet, the O-ring must be: (1) correctly positioned, (2) lubricated, and (3) in good condition.

Install the O-ring onto the ﬁrst shoulder of the jet. Using the silicone lube packet (provided), lubricate the O-ring to prevent noisy operation of the jet. Carefully insert the jet into the housing, then lightly push and rotate the jet until it snaps into

position. Do not force the jet. Verify the jet is installed correctly. The jet should turn smoothly both clockwise and

counterclockwise. Remove and reinstall, if necessary.

Kohler Co. 13 1204118-2-D

Troubleshooting Procedures (cont.)

Whirlpool Symptoms Probable Causes Recommended Action

1. Whirlpool does not start

or stop.

2. Motor starts, not all jets

are functioning.

3. Pump does not prime. A. Pump shimmed too high. A. Lower pump support bracket.

4. Noisy operation. A. Pump banding straps have not

A. No power to motor. A. Check that the pump and heater

B. Air hose is loose or disconnected. B. Check that the hose is connected

C. Air hose is pinched or kinked. C. Adjust hose to clear the

D. Push button assembly is

damaged.

E. Push button has grease in the

bleed area.

F. Air hose is damaged. F. Replace the air hose. G. Motor/pump does not work. G. Replace the motor/pump. A. Jet is closed. A. Rotate jet trim ring

B. Jet not installed correctly. B. Reinstall jet; check for O-ring

C. Jets are blocked. C. Remove blockage.

been cut. (Models with support blocks only.)

B. Jet O-ring dislodged. B. Remove jet, replace and lubricate

are plugged in and that the GFCI or RCD is switched to the correct position. Plug in or reset the GFCI/RCD as needed.

at both the receiver/pump end and to the air switch. Reconnect if needed.

pinched/kinked area. If the tubing is pinched/kinked and cannot be readjusted, or no noticeable pinch/kink is apparent, poke a small hole in the tubing with a tack and try the system again.

D. Replace the push button assembly.

E. Disassemble the push button

assembly and wipe away any excess grease. Reassemble the button and retry the system.

counterclockwise to open.

damage.

A. Cut pump banding straps with tin

snips.

O-ring, and reinstall jet.

Heated Surface Symptoms Probable Causes Recommended Action

5. Heated bath does not turn

on.

6. Bath is turned on, but

there is little or no heat.

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A. No power to power supply. A. Set/reset GFCI or RCD breaker;

B. User keypad cable loose or

damaged.

C. User keypad does not work. C. Check wire connections. Replace

D. Power supply does not work. D. Replace power supply. A. Heater cable loose or damaged. A. Check wire connections. If

B. Heater/insulation loose on the

bath.

C. Heat indicator is yellow or

orange.

D. Heater does not work. D. Replace the heater.

check wiring.

B. Check wire connections. If

necessary, replace user keypad cable.

user keypad.

necessary, replace heater cable.

B. Secure the heater/insulation to the

bath.

C. Press the [Up] arrow to increase

temperature.

Troubleshooting Procedures (cont.)

Heated Surface Symptoms Probable Causes Recommended Action

7. Temperature does not

automatically reset to low after 1 hour.

8. Heat indicator is blinking

red.

9. Heat indicator is blinking

yellow.

E. Temperature sensor does not

work.

A. Temperature sensor does not

work.

A. Heating system needs to be

reset.

B. Heater does not work. B. Replace the heater. A. Heating system needs to be

reset.

B. Temperature sensor does not

work.

E. Replace the heater.

A. Replace the heater and/or keypad.

A. Press the [Power] icon to turn the

power off. Wait 10 seconds, then turn the power on.

A. Press the [Power] icon to turn the

power off. Wait 10 seconds, then turn the power on.

B. Replace the heater.

Warranty

ONE-YEAR LIMITED WARRANTY

KOHLER plumbing products are warranted to be free of defects in material and workmanship for one year from date of installation.

Kohler Co. will, at its election, repair, replace or make appropriate adjustment where Kohler Co. inspection discloses any such defects occurring in normal usage within one (1) year after installation. Kohler Co. is not responsible for removal or installation costs. Use of in-tank toilet cleaners will void the warranty.

To obtain warranty service contact Kohler Co. either through your Dealer, Plumbing Contractor, Home Center or E-tailer, or by writing Kohler Co., Attn.: Customer Care Center, 444 Highland Drive, Kohler, WI 53044, USA, or by calling 1-800-4-KOHLER (1-800-456-4537) from within the USA and Canada, and 001-800-456-4537 from within Mexico, or visit www.kohler.com within the USA, www.ca.kohler.com from within Canada, or www.mx.kohler.com in Mexico.

IMPLIED WARRANTIES INCLUDING THAT OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE EXPRESSLY LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY. KOHLER CO. AND/OR SELLER DISCLAIM ANY LIABILITY FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states/provinces do not allow limitations on how

long an implied warranty lasts, or the exclusion or limitation of special, incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives you speciﬁc legal rights. You may also have other rights which vary from state/province to state/province.

This is Kohler Co.’s exclusive written warranty.

Warranty

For Mexico

KOHLER CO. It is recommended that at the time of purchase, you verify that all accessories and components are complete

in this package. This Kohler product is warranted to be free of defects in material and workmanship for one (1) year from the

date of purchase as shown on the invoice or receipt.

1. Kohler Co. will only service its commercialized products through its authorized distributors.

2. To obtain warranty service, please present the invoice and corresponding warranty.

Kohler Co. 15 1204118-2-D

Warranty (cont.)

3. Through its authorized distributors, Kohler Co. promises to repair the defective product or provide a new replacement or an equivalent model (in those cases that the model has been discontinued) when the product is beyond repair, without any charge to the consumer.

4. The time of repair will not exceed six (6) weeks commencing on the date the product is received.

5. It is recommended that the consumer save the invoice or receipt as additional protection, as it may substitute the warranty in the case that there is a discrepancy in the validity of the warranty.

EXCEPTIONS AND RESTRICTIONS The Warranty will not be valid in the following cases:

1. When the product is not operated in accordance with the instructions concerning use and operation set forth in the owner’s manual or installation instructions, and when the recommendations and warnings included are not observed.

2. When the product has been modiﬁed or dismantled partially or totally; or has been used in a negligent fashion and as a consequence has suffered damages attributable to the consumer, individual, or hardware not authorized by Kohler Co.

3. This warranty does not cover the damages as a result of disaster such as ﬁre or acts of God, including ﬂooding, earthquake, or electric storms, etc. To obtain a list of distributors in your area where you can exercise your rights under this warranty, please call 001-800-456-4537.

KOHLER CO., KOHLER, WI 53044 U.S.A.

IMPORTER:

COMERCIALIZADORA INTERCERAMIC, S.A. DE C.V. AV. CARLOS PACHECO NO. 7200, COL. MADERA 65 CHIHUAHUA, CHIH., MEXICO C.P. 31060 R.F.C. CIN141022IE9 TEL: 52 (614) 429-11-11

IMPORTER:

GAMA MATERIALES Y ACEROS, S.A. DE C.V. AVE LOS ANGELES NO. 1800 COL VALLE DEL NOGALAR, SAN NICOLAS DE LOS GARZA N.L. MEXICO R.F.C. GMA901220U11 TEL: 81-1160-5500

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