Kodak 8500 - USER', S GUIDE 240V, Professional 8500 User Manual
USER'S GUIDE
CONTENTS PRINTER DRIVER GUIDE SEARCH HELP
CONTENTS
Introduction
Setting up the 8500
Printer
Operating the 8500
Printer
Troubleshooting
Site Specifications
Accessories and
Supplies
Contents
User’s Guide
Introduction
About the 8500 printer
About the online documentation
Safety Precautions
Paper and Image Sizes
Printer Driver
Interfaces
Setting up the 8500 Printer
Finding a Location for the 8500 Printer
Unpacking the 8500 Printer
Loading the Ribbon Cartridge
Connecting the Cables
Handling Paper
Storing Paper
Loading the Paper Tray
Installing the Dust Covers
About Printer Initialization
Making a Test Print
CONTENTS PRINTER DRIVER GUIDE SEARCH HELP
CONTENTS
Introduction
Setting up the 8500
Printer
Operating the 8500
Printer
Troubleshooting
Site Specifications
Accessories and
Supplies
Operating the 8500 Printer
Looking at the Buttons and Lights
Working with Paper
Canceling the continuous printing
Handling and Storing Prints
Keeping the 8500 Printer in Good Working Condition
Cleaning the 8500 Printer
Troubleshooting
Light Indications and How to Resolve Them
If the Printer Does Not Operate Correctly
Clearing a Paper Jam
Repairing a Torn Ribbon
Cleaning the Thermal Head
Repacking the Printer
Getting Additional Help
ERROR light off, MEDIA light red
ERROR light red, MEDIA light off
ERROR light red, MEDIA light red
8500 Printer does not turn on
Printing takes much longer than usual
Nothing happens when a job is sent
White or colored lines and scratches
CONTENTS PRINTER DRIVER GUIDE SEARCH HELP
CONTENTS
Introduction
Setting up the 8500
Printer
Operating the 8500
Printer
Troubleshooting
Site Specifications
Accessories and
Supplies
Troubleshooting (cont.)
White or multicolored spots appear on the prints
Smudges, smears and fingerprints
Paper does not feed
8500 Printer does not respond when you press buttons
Site Specifications
Printer Specifications
Space Requirements
Operating Environment
Power Requirements
Accessories and Supplies
Accessories
Ribbons
Paper
Introduction
Setting up the 8500
Printer
Operating the 8500
Printer
Troubleshooting
Site Specifications
Accessories and
Supplies
Introduction
Setting up the 8500
Printer
Operating the 8500
Printer
Troubleshooting
Site Specifications
Accessories and
Supplies
CONTENTS PRINTER DRIVER GUIDE SEARCH HELP
About the 8500 printer
The 8500 printer is the latest model of Kodak Professional’s page size
thermal dye printers. Kodak’s dye-sublimination printers produce superb
photographic prints and proofs. The 8500 printer is easy to install and
set up, and its interface is compatible with virtually all computer
environments.
Printer Features
The 8500 printer includes the following features:
Wide Range of Paper Sizes
The 8500 printer prints on a variety of paper sizes. 3-colour YMC
ribbons can be used in the 8500 printer.
Printer Driver
The printer driver supports Macintosh operating system 9.0 and
above and Windows 98, Windows Me, Windows NT 4.0 (SP6.0 or
later), Windows 2000 and Windows XP.
Introduction
Setting up the 8500
Printer
Operating the 8500
Printer
Troubleshooting
Site Specifications
Accessories and
Supplies
CONTENTS PRINTER DRIVER GUIDE SEARCH HELP
About the online documentation
This manual is comprised of the six sections listed at the right:
● Introduction—describes the 8500 printer, available papers, printer
drivers and interfaces.
● Setting up the 8500 Printer—describes how to set up the 8500
printer.
● Operating the 8500 printer—contains information on maintaining the
8500 printer and working with the paper and ribbon.
● Troubleshooting—describes the problems and how to resolve them.
● Site Specifications—describes the 8500 printer specfications, space
requirements and operating conditions.
● Accessories and Supplies—lists the accessories and supplies for the
8500 printer.
Introduction
Setting up the 8500
Printer
Operating the 8500
Printer
Troubleshooting
Site Specifications
Accessories and
Supplies
Introduction
Setting up the 8500
Printer
Operating the 8500
Printer
Troubleshooting
Site Specifications
Accessories and
Supplies
Introduction
Setting up the 8500
Printer
Operating the 8500
Printer
Troubleshooting
Site Specifications
Accessories and
Supplies
CONTENTS PRINTER DRIVER GUIDE SEARCH HELP
In the interest of safety, please observe the following precautions:
POWER REQUIREMENT
This product is designed for operation on 120V AC 60Hz. Never connect to any outlet or power
supply having a different voltage or frequency.
WARNING: THIS APPARATUS MUST BE GROUNDED.
PROTECTIVE MEASURES
IF ABNORMALITIES ARISE, ....
If the printer emits smoke or abnormal sounds, immediately unplug the power cord from the
printer or power outlet. Continued use is dangerous. Contact your dealer about having the printer
checked and serviced.
NEVER INSERT ANY OBJECT INTO THE UNIT
Nothing other than supplies for this printer should ever be inserted into the printer. Other items
can cause a safety hazard and extensive damage to the mechanism and electronics.
DO NOT SET HEAVY OBJECTS ON TOP OF THE UNIT
Heavy objects can damage the unit and/or cause misoperation.
AVOID DAMAGING THE POWER CORD
Do not set anything heavy on the power cord or allow it to become pinched, or cut. If the power
cord becomes damaged, replace it immediately to avoid shock hazard or electrical fire.
When the power cord is replaced, use the same type as originally supplied; it is designed to
reduce interference to radio & TV reception.
When unplugging the power cord, hold the plug, and remove it carefully.
Introduction
Setting up the 8500
Printer
Operating the 8500
Printer
Troubleshooting
Site Specifications
Accessories and
Supplies
CONTENTS PRINTER DRIVER GUIDE SEARCH HELP
KEEP THE UNIT DRY - DO NOT PLACE WATER OR OTHER LIQUID CONTAINERS,
FLOWER VASES/POTS ON TOP OF THE UNIT.
Liquids that get into the unit can cause serious damage to the unit and potential shock or fire
danger. If liquid is spilled into or seeps into the unit, unplug the Power Cord immediately and
seek service as soon as possible to avoid additional or possible damage due to corrosion.
Avoid handling liquids near the unit.
DO NOT REMOVE THE CABINET. THERE ARE NO USER SERVICEABLE PARTS
INSIDE AND YOU WILL EXPOSE YOURSELF TO HAZARDOUS VOLTAGES AND/OR
YOU MAY CAUSE DAMAGE TO THE UNIT.
Touching internal parts is dangerous, and may cause a malfunction. Contact your dealer to carry
out internal checks and adjustments. Disconnect the power cord before opening the cover to
clear a paper jam, etc.
UNPLUG THE POWER CORD DURING A LONG ABSENCE OR DURING AN
ELECTRICAL STORM
Turn off the Main Power switch and unplug the power cord during a long absence or during an
electrical storm.
WHEN TRANSPORTING THE UNIT
When transporting the unit, remove the sheet cartridge and paper.
DO NOT INSERT YOUR FINGERS OR ANY OBJECT INTO THE PAPER OUTLET
DURING PRINTING
Inside the paper outlet is a roller for taking out the print paper. If you insert your fingers, you may
get injured.
Introduction
Setting up the 8500
Printer
Operating the 8500
Printer
Troubleshooting
Site Specifications
Accessories and
Supplies
CONTENTS PRINTER DRIVER GUIDE SEARCH HELP
DO NOT TOUCH THE THERMAL HEAD
It becomes hot during printing and may remain hot for a time, causing injury. Oils, salts and
moisture from your hands will contaminate the head and may spoil the prints.
BE CAREFUL WITH THE PRINTING MECHANISM
Do not move the printer while the top cover is open. This may cause injury.
Be careful not to catch your fingers in the printing mechanism.
Introduction
Setting up the 8500
Printer
Operating the 8500
Printer
Troubleshooting
Site Specifications
Accessories and
Supplies
CONTENTS PRINTER DRIVER GUIDE SEARCH HELP
CONNECTING CABLES
Use the power cord supplied with the printer.
INSTALLATION LOCATIONS
MAINTAIN GOOD VENTILATION
Ventilation slots and holes are provided on the top, rear and sides of this unit. Place the unit on a
hard and level surface and locate at least 40 cm (15.8 in) (top) and 5 cm (2 in) (sides),
from walls to insure proper ventilation. When installing the unit in a system rack, leave space
between the unit and the back of the rack.
UNSUITABLE LOCATIONS
Avoid installing the printer in unstable locations with high vibration or in hot-springs areas where
hydrogen sulfide and acidic ions are likely to be generated.
PLACES WITH HIGH HUMIDITY AND DUST
Do not place the unit in locations with high humidity and dust. They can cause
extensive damage. Avoid places where the unit is likely to be exposed to oily fumes
and vapours.
PLACES LIKELY TO BE EXTREMELY HOT
Places exposed to direct sunlight, or near heating appliances can attain extremely
high temperatures which may deform the cabinet, or cause other damage.
PLACE THE UNIT ON A HORIZONTAL SURFACE
The unit is likely to be affected if it is operated when tilted, inclined or in unstable places.
PROTECT AGAINST DEW FORMATION
When the unit is moved from a cold area into a warm area, moisture can condense inside the
unit and prevent operation. Allow the temperature to stabilize before use.
OPERATING AMBIENT TEMPERATURE RANGE
The operating temperature range is 15-30oC (59-86oF) and humidity of 30 - 85%. When
using the unit in a system rack, make sure that the temperature inside the rack does not exceed
this range.
Introduction
Setting up the 8500
Printer
Operating the 8500
Printer
Troubleshooting
Site Specifications
Accessories and
Supplies
CONTENTS PRINTER DRIVER GUIDE SEARCH HELP
FOR LONG OPERATING LIFE
UNSUITABLE MATERIALS FOR THE PRINTER
Paint coat flaking and plastic deformation are likely to occur if the unit is wiped with chemical
dusters, benzine, thinner or any other solvent, if rubber or PVC items are left in contact with the
unit for a extended period, or if the unit is sprayed with insecticide.
CARE OF THE CABINET
Unplug and clean with a soft cloth slightly moistened with a mild soap and water solution. Allow
to dry completely before operating. Never use petroleum base solutions or abrasive cleaners.
HEAD ABRASION
The thermal print head, like a video head, wears out. When it is worn, it becomes hard to print
out fine details of the picture. Then it is necessary to replace the thermal head. Consult your
dealer about having the head replaced.
CONNECTING DEVICES
Read thoroughly the Safety Notices, Cautions and “Operating Precautions” of the instruction
booklets for the other devices connected with the unit.
CAUTION ON RELOCATING
When transporting this unit, make sure it is not likely to be subjected to impacts. They can be a
primary cause for damage. Before moving the unit, make sure to disconnect the power cord
from the power outlet, and the cables from the connected devices. Also make sure to remove the
paper tray.
Introduction
Setting up the 8500
Printer
Operating the 8500
Printer
Troubleshooting
Site Specifications
Accessories and
Supplies
CONTENTS PRINTER DRIVER GUIDE SEARCH HELP
OTHER CAUTIONS
Dust or other foreign matter adhering to the print paper or the sheet cartridge, or deformation
resulting from exposure to extremely low or high temperatures could cause loss of colour, uneven colour
or lines, or wrinkles in the print images.
NOTE: MEMORIZED IMAGES ARE STORED IN VOLATILE MEMORY AND MAY BE LOST IN THE
EVENT OF POWER FLUCTUATION OR MALFUNCTION.
Introduction
Setting up the 8500
Printer
Operating the 8500
Printer
Troubleshooting
Site Specifications
Accessories and
Supplies
203 x 254 mm
(8.0 x 10.0”)
203 x 239 mm
(8.0 x 9.4”)
203 x 254 mm
(8.0 x 10.0”)
830 8728
874 7032
825 4989
Size
Catalog
Numbers
Introduction
Setting up the 8500
Printer
Operating the 8500
Printer
Troubleshooting
Site Specifications
Accessories and
Supplies
CONTENTS PRINTER DRIVER GUIDE SEARCH HELP
Printer Driver
The printer driver developed for the 8500 printer is based on highquality Kodak photographic printing methods. The color-rendering
processes that evolved are highly sophisticated. This printer driver
allows you to access advanced printing options based on Kodak colour
science.
The printer driver is provided for use with the following operating
systems:
● Windows 98
● Windows Me
● Windows XP
● Windows 2000
● Windows NT 4.0
● Macintosh 9.1 and above (OS X is not supported)
Introduction
Setting up the 8500
Printer
Operating the 8500
Printer
Troubleshooting
Site Specifications
Accessories and
Supplies
CONTENTS PRINTER DRIVER GUIDE SEARCH HELP
Interfaces
The 8500 printer has standard communication ports.
The following interfaces are provided with the printer:
● IEEE-1284 Parallel
● USB
Introduction
Setting up the 8500
Printer
Operating the 8500
Printer
Troubleshooting
Site Specifications
Accessories and
Supplies
CONTENTS PRINTER DRIVER GUIDE SEARCH HELP
Setting up the 8500 Printer
This section explains how to set up the 8500 printer. The steps are:
1. Finding an appropriate location for the 8500 printer
2. Unpacking the 8500 printer
3. Loading the ribbon cartridge
4. Connecting the cables
5. Connecting the power cord and turning on the 8500 printer
6. Loading paper
7. Installing the dust covers
8. Making a test print
The software for the 8500 printer, which enables you to take full
advantage of the 8500 printer’s capabilities, is on the CD shipped with
the 8500 printer. After you set up the 8500 printer, install the
appropriate printer driver.
For information on the printer driver,
refer to the KODAK
PROFESSIONAL 8500 Digital Photo Printer / Printer Driver Guide.
Introduction
Setting up the 8500
Printer
Operating the 8500
Printer
Troubleshooting
Site Specifications
Accessories and
Supplies
CONTENTS PRINTER DRIVER GUIDE SEARCH HELP
Allow 40 cm
(15.8 in) to open
the top door
Allow 82 cm (32.3 in)
to remove the paper tray
53.4 cm
(21.0 in)
Finding a Location for the 8500 Printer
As you look for an appropriate location for the 8500 printer, keep the
following guidelines in mind. Refer to “Site Specifications” for specific
requirements.
● Allow 5 cm (2 in) on the left and right sides, and 40 cm (15.8 in)
on the top side for air flow and cooling. The back of the 8500
printer may be placed flush against a wall.
● Avoid placing the 8500 printer in areas where ventilation ducts, open
doors, or frequent passers-by might expose it to debris. Airborne dirt
particles can cause image quality problems.
The space requirements for the 8500 printer are shown below.
Introduction
Setting up the 8500
Printer
Operating the 8500
Printer
Troubleshooting
Site Specifications
Accessories and
Supplies
CONTENTS PRINTER DRIVER GUIDE SEARCH HELP
Unpacking the 8500 Printer
The following accessories are included with the 8500 printer. If any are
missing, contact your dealer.
● Power cord
● CD containing the printer drivers and the documentation in PDF
format. The CD also contains Adobe Acrobat Reader for accessing,
viewing, and printing the documentation.
● Dust cover (for front and back panel)
● Ribbon carrier
● Paper tray
● Ribbons (matte, glossy)
● Print paper
To unpack the 8500 printer:
1. Open the shipping carton.
2. Carefully remove the top foam with the accessories.
3. Lift the printer out of the carton.
4. Remove the 8500 printer from the plastic sheet, and place the printer
in the desired location.
NOTE: Save the packaging in case you need to ship the 8500 printer.
Introduction
Setting up the 8500
Printer
Operating the 8500
Printer
Troubleshooting
Site Specifications
Accessories and
Supplies
CONTENTS PRINTER DRIVER GUIDE SEARCH HELP
Push toward the inner part. Hook the shipping
insert on the printer.
Hold the tab. Pull the shipping insert
to the center.
5. Remove the shipping inserts on both sides of the paper tray inserting
slot.
NOTE: When you do not use the 8500 printer for a long period, make
sure to attach the shipping inserts on the slot or the rollers
may be deformed.
Introduction
Setting up the 8500
Printer
Operating the 8500
Printer
Troubleshooting
Site Specifications
Accessories and
Supplies
CONTENTS PRINTER DRIVER GUIDE SEARCH HELP
Loading the Ribbon Cartridge
The ribbon provides dyes for printing images. The three-colour XtraLife
ribbon contains enough dye to make 50 prints. The XtraLife ribbons
contain additional patches that protect images from fingerprints.
Handling the Ribbon
● Do not expose the ribbon to direct sunlight, extreme heat, dust, or
liquids.
● Leave the top cover closed except when you need to access the
inside of the 8500 printer.
Storing Ribbons
For the highest image quality, store ribbons as follows:
● Store unopened ribbons at temperatures below 25
o
C (77oF). Avoid
exposure to temperatures higher than 38
o
C (100oC).
● Keep partially used ribbons in their original wrappers to protect them
from dust and dirt when they are not loaded in the 8500 printer. Dust
and dirt specks on the ribbon show up as much larger spots on
prints.
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