PLEASE NOTEThe information contained herein is based on the experience and knowledge relating to the
subject matter gained by Eastman Kodak Company prior to publication.
No patent license is granted by this information.
Eastman Kodak Company reserves the right to change this information without notice, and
makes no warranty, express or implied, with respect to this information. Kodak shall not be liable
for any loss or damage, including consequential or special damages, resulting from any use of
this information, even if loss or damage is caused by Kodak’s negligence or other fault.
Introduction• The 500 BOARD monitors the PROCESSOR functions during normal
operations, and continually checksforerrors. When an error occurs,anerror
code is displayed on the DISPLAY PANEL.
• Error codes are displayed by priority.
• The lower the error code number, the higher the priority.
• More than one error code can occur at one time.
• When 2 or more error codes occur, only the error code with the highest
priority will be displayed.
• When a high priority error code is corrected, the next priority error code is
displayed.
• All errors are stored in an error log on the 500 BOARD. Use a PORTABLE
COMPUTER and the correct software for access to the error log. The error
log records the number of times an error occurred.
• There are 3 types of error code: Fatal, Non-Fatal and Warning.
NOTE: When errors occur, the MICROPROCESSOR BOARD might disable
some components.
Use the PORTABLE COMPUTER and the diagnostic tests to analyze the
components.
Fatal ErrorsA Fatal Error indicates a problem which can cause a dangerous condition if the
PROCESSOR continues to operate. If a sheet of film is being processed when a
fatal error occurs, the film will exit the PROCESSOR. The PROCESSOR will
stop operating and no new films can be inserted into the PROCESSOR. If
additional sheets of film are inserted before the PROCESSOR stops operating,
the film will exit the PROCESSOR, then the PROCESSOR will stop operating
and no films canbe inserted. If aFatalError occurs when thePROCESSOR is in
the standby mode, the PROCESSOR will not operate and no films can be
inserted. The operator cannot correct Fatal Errors. The operator should move
BREAKER CB2, on the PROCESSOR, to the “off” or “O” position and make a
call for service.
Non-Fatal ErrorsA Non-Fatal Error will not prevent the PROCESSOR from operating. Filmcan be
inserted into the PROCESSOR, but the image quality might decrease. The
operator cannot correct most Non-Fatal errors.The operator should make a call
for service.
Warning ErrorsA Warning Error indicates a temporary condition or a problem which can be
corrected by the operator. The PROCESSOR will operate and films can be
inserted. Image quality might decrease.
All Errors
Important
When you check an electrical component or BOARD, also check all the:
• connections and CABLES for the component or BOARD
• voltages from the POWER SUPPLY for the component or BOARD
7C8290 – 28JAN983
Page 4
DIAGNOSTICS
Fatal Errors
CodeDescriptionPossible MalfunctionAction
E001500 BOARDCorrupted software on the 500
BOARD
E002Dryer over maximum
temperature
Note
Themaximumtemperature
is 79 C (175 F).
Normally, the DRYER DC
OVER-TEMPERATURE
THERMOSTAT opens
beforetheDRYERreaches
this temperature.
E004Inoperative transportSee E041 in the Non-Fatal Errors Table.
E005Dryer over-temperature
thermostat open
E006Initialization
communication error
E007Developer thermistor
failure
E008Fixer thermistor failureThe FIXER HEATER is disabled when this error occurs.
E009Dryer thermistor failureThe DRYER HEATER is disabled when this error occurs.
E010Analog-to-digital converter
failure
DRYER THERMISTORCheck that the resistance at 25 C
SOLID STATE RELAY U3 that
controls the DRYER HEATER
500 BOARDInstall a new BOARD.
When this error occurs, the DRYER HEATER and BLOWER are disabled.
CABLE between PROCESSOR
and MULTILOADER 500 BOARD
The DEVELOPER HEATER is disabled when this error occurs.
DEVELOPER THERMISTORInstall a new THERMISTOR.
FIXER THERMISTORInstall a new THERMISTOR.
DRYER THERMISTORInstall a new THERMISTOR.
All 3 HEATERS are disabled when this error occurs.
500 BOARDInstall a new BOARD.
• Load the current software again.
or
• Install new PROMS/EEPROMS:
U17, U19, and U20 on the 500
BOARD.
(77 F) is approximately 10 KW.
Check SSR U3.
Allow THERMOSTAT to reset. If the
THERMOSTAT opens again, determine
the cause of the over-temperature
condition. See E002.
Install a new CABLE. Install a new
BOARD.
428JAN98 – 7C8290
Page 5
Non-Fatal Errors
CodeDescriptionPossible MalfunctionAction
E032Developer tank fill
error
This error will occur if the:
• DEVELOPER TANK:
– does not fill in 4 minutes in normal operation.
– does not fill in 15 minutes in the Tank Fill Mode.
– is empty and the operator does not select the Tank Fill Mode.
• REPLENISHER TANK is empty.
• REPLENISHMENT HOSE has an obstruction.
• TANKS of the PROCESSOR are filledwithwaterduringthe initial installation.
The following parts will be disabled:
• DEVELOPER REPLENISHMENT PUMP
• RECIRCULATION PUMP
• Temperature control for the fixer and developer
To prevent the error from occurring during the initial installation:
• add 240 mL (8 fl oz) of developer to the DEVELOPER TANK before you fill
the PROCESSOR with water.
• energize the RECIRCULATION PUMP to move the developer and remove
any air bubbles. Use the diagnostics to energize the PUMP.
LEVEL PROBESClean and check the PROBES.
The solution level in the
REPLENISHER TANK is low.
Solution does not flow through the
HOSES between the
REPLENISHMENT TANK and the
REPLENISHMENT PUMP.
The DEVELOPER DRAIN VALVE
is open.
SOLID STATE RELAY SSR U2
that controls the DEVELOPER
REPLENISHMENT PUMP
POPPET VALVES in the
DEVELOPER REPLENISHMENT
PUMP
DEVELOPER REPLENISHMENT
PUMP
The500BOARDdoesnotenergize
the SOLID STATE RELAY
SSR U2.
Mix new developer solution.
Check:
• HOSE CLAMPS are tight
• HOSES:
– are round and opened
– have no obstructions or air bubbles
Close the VALVE.
Check SSR U2.
Clean and check the VALVES.
Check FUSE F1 and the
REPLENISHMENT PUMP MOTOR B3.
If necessary, install a new BOARD.
Error Codes
7C8290 – 28JAN985
Page 6
DIAGNOSTICS
CodeDescriptionPossible MalfunctionAction
E033Fixer tank fill errorThis error will occur if the:
• FIXER TANK
– does not fill in 4 minutes in normal operation.
– does not fill in 15 minutes in the Tank Fill Mode.
– is empty and the operator does not select the Tank Fill Mode.
• REPLENISHMENT TANK is empty.
• REPLENISHMENT HOSE has an obstruction.
• TANKS of the PROCESSORarefilled with water during theinitialinstallation.
The following parts will be disabled:
• FIXER REPLENISHMENT PUMP
• RECIRCULATION PUMP
• Temperature control for the fixer and developer
To prevent the error from occurring during the initial installation:
• add 240 mL (8 fl oz) of fixer to the FIXER TANK before you fill the
PROCESSOR with water.
• energize the RECIRCULATION PUMP tomove the fixer and removeany air
bubbles. Use the diagnostics to energize the PUMP.
LEVEL PROBESClean and check the PROBES.
The solution level in the
Mix new fixer solution.
REPLENISHER TANK is low.
Solution does not flow through the
HOSES between the
REPLENISHMENT TANK and the
Check:
• HOSE CLAMPS are tight
• HOSES:
REPLENISHMENT PUMP.
– are round and opened
– have no obstructions or air bubbles
The FIXER DRAIN VALVE is open. Close the VALVE.
SOLID STATE RELAY SSR U4
Check SSR U4.
that controls the FIXER
REPLENISHMENT PUMP
POPPET VALVES in the FIXER
Clean and check the VALVES.
REPLENISHMENT PUMP
FIXER REPLENISHMENT PUMPCheck FUSE F1 and the
REPLENISHMENT PUMP MOTOR B4.
The500BOARDdoesnotenergize
If necessary, install a new BOARD.
the SOLID STATE RELAY
SSR U4.
628JAN98 – 7C8290
Page 7
CodeDescriptionPossible MalfunctionAction
E034Unable to determine
developer temperature
The DEVELOPER HEATER and the DEVELOPER COOLING SOLENOID is
disabled when this error occurs.
DEVELOPER THERMISTOR:
• open•circuit or short•circuit
• Resistance not correct
• Check that the resistance at 25 C
(77 F) is approximately 10k ohms.
• If necessary, install a new
DEVELOPER THERMISTOR
500 BOARD:
Install a new 500 BOARD.
• A/D CONVERSION
ELECTRONICS malfunction
• PRECISION RESISTOR test
failure
Ambient temperature is below
15 C (59 F).
Increase the ambient temperature, or deenergize and then energize the
PROCESSOR.
See EO37 for additional actions.
E035Unable to determine
fixer temperature
The FIXER HEATER is disabled when this error occurs.
FIXER THERMISTOR:
• open•circuit or short•circuit
• Resistance not correct
• Check that the resistance at 25 C
(77 F) is approximately 10k ohms.
• If necessary, install a new FIXER
THERMISTOR.
500 BOARD:
Install a new 500 BOARD.
• A/D CONVERSION
ELECTRONICS malfunction
• PRECISION RESISTOR test
failure
Ambient temperature is below
15 C (59 F).
Increase the ambient temperature, or deenergize and then energize the
PROCESSOR.
See EO39 for additional actions.
Error Codes
CodeDescriptionPossible MalfunctionAction
E036Unable to determine
DRYER temperature
The DRYER HEATER is disabled when this error occurs.
DRYER THERMISTOR:
• open•circuit or short•circuit
• Resistance not correct
• Check that the resistance at 25 C
(77 F) is approximately 10k ohms.
• If necessary, install a new DRYER
THERMISTOR
500 BOARD:
Install a new 500 BOARD.
• A/D CONVERSION
ELECTRONICS malfunction
• PRECISION RESISTOR test
failure
See EO40 for additional actions.
7C8290 – 28JAN987
Page 8
DIAGNOSTICS
CodeDescriptionPossible MalfunctionAction
E037Loss of developer heating
ability
DEVELOPER HEATER HR1 has an internal OVERTEMPATURE
THERMOSTAT. When the HEATER is too hot, the OVERTEMPERATURE
THERMOSTAT opens. Wait for the HEATER to cool and allow the
THERMOSTAT to reset before you measure the resistance.
SOLID STATE RELAY
U1(controls the DEVELOPER
HEATER)
DEVELOPER HEATER HR1:
• open•circuit
• Incorrect resistance
Check for correct operation of SOLID
STATE RELAY U1. If necessary, install a
new RELAY U1.
• Check FUSE F2.
• Check that the resistance at 25 C
(77 F) is approximately 50 ohms.
• Install a new DEVELOPER HEATER
HR1.
500 BOARD does not energize
Install a new 500 BOARD.
the SOLID STATERELAY U1:
Malfunction of RELAY K504A
DEVELOPER COOLING
SOLENOID L2
• Check that DEVELOPER COOLING
SOLENOID L2 stops the developer flow
through the HEAT EXCHANGER.
• If necessary, install anew DEVELOPER
COOLING SOLENOID L2.
RECIRCULATION PUMP• Check FUSE F1.
• Check for the correct operation of
MOTOR B5.
• If necessary, install a new
RECIRCULATION PUMP.
See EO34 for additional actions.
828JAN98 – 7C8290
Page 9
CodeDescriptionPossible MalfunctionAction
E038Loss of developer
cooling ability
Water does not enter the WASH
TANK.
Check:
• that water is supplied to the
PROCESSOR.
– The water supply is turned on.
– The FILTER is clean.
• WASH WATER SOLENOID L1
– The operation is correct.
– The SCREEN has no obstructions.
• DEVELOPER COOLING SOLENOID
L2
• QUICK DISCONNECT
The temperature of the water
entering the WASH TANK is too
hot.
Decrease the temperature of the water
supply. The wash water must be a
minimum of 5.5 C (10 F) below the
set•point of the developer.
HEAT EXCHANGER in the WASH
TANK
The 500 BOARD does not energize
SOLENOIDS L1 or L2
Remove any obstructions from the
EXCHANGER.
Check for 24 V DC at TERMINALS 1 and 2
on the:
• WASH WATER SOLENOID L1
• DEVELOPER COOLING SOLENOID
L2
If necessary, install a new BOARD.
RECIRCULATION PUMPCheck the RECIRCULATION PUMP
MOTOR B5. If necessary, install a new
PUMP.
The WASH TANK CLIP is not fully
seated or is not installed.
Check that the CLIP is fully seated. If
necessary, install the CLIP.
Error Codes
7C8290 – 28JAN989
Page 10
DIAGNOSTICS
CodeDescriptionPossible MalfunctionAction
E039Loss of fixer heating ability FIXER HEATER HR2 has an internal OVERTEMPATURE THERMOSTAT.
When the HEATER is too hot, the OVERTEMPERATURE THERMOSTAT
opens. Wait for the HEATER to cool and allow the THERMOSTAT to reset
before you measure the resistance.
SOLID STATE RELAY U5
(controls the FIXER HEATER)
Check for correct operation of SOLID
STATE RELAY U5. If necessary, install a
new RELAY U5.
FIXER HEATER HR2:
• open•circuit
• Incorrect resistance
• Check FUSE F2.
• Check that the resistance at 25 C
(77 F) is approximately 50 ohms.
• Install a new FIXER HEATER HR2.
500 BOARD does not energize
Install a new 500 BOARD.
the SOLID STATERELAY U5:
Malfunction of RELAY K504B
RECIRCULATION PUMP• Check FUSE F1.
• Check for the correct operation of
MOTOR B5.
• If necessary, install a new
RECIRCULATION PUMP.
See EO35 for additional actions.
CodeDescriptionPossible MalfunctionAction
E040Loss of dryer heating ability A PANEL or DRYER RACK is
Install the part.
not installed.
SOLID STATE RELAYU3 that
Check SSR U3.
controls the DRYER HEATER
RELAY K1 that enables the
Check K1.
DRYER HEATER
No continuity for the DRYER
HEATER
DRYER
OVER-TEMPERATURE
THERMOSTAT
Check that the resistance at 25 C (77 F) is
approximately 16 W.
Allow the THERMOSTAT to reset. If the
THERMOSTAT opens again, determine the
cause of the high temperature. If you cannot
determine the causeof the problem, installa
new THERMOSTAT.
No continuity for the DRYER
HEATER THERMAL CUTOFF
500 BOARD:
Check that the DRYER BLOWER operates
correctly. Install a new CUTOFF.
If necessary, install a new BOARD.
• The 500 BOARD does not
energize the SOLID
STATE RELAY SSR U3.
• The RELAY K501
malfunctions.
1028JAN98 – 7C8290
Page 11
CodeDescriptionPossible MalfunctionAction
E041Loss oftransportspeedcontrol
Note
This error occurs when the
transport speed is set for 10
seconds and the speed is not
within 7.6 cm/min (3 in./min) of
the set•point.
When the PROCESSOR operates normally:
• The supply voltage from the QUAD POWER SUPPLY through the
7000 BOARD to the DRIVE MOTOR CONTROLLER is 24 V DC at
PIN 3 on the DRIVE MOTOR CONTROLLER.
• The control voltage at Test Point 10 on the 500 BOARD is
approximately:
1.0 V DC for the Extended Speed
1.9 V DC for the Standard Speed
2.6 V DC for the Rapid Speed
3.4 V DC for the K/RA Speed
Note
There might be large variations in control voltages between
PROCESSORS.
Feedback pulses from the DRIVE MOTOR CONTROLLER at Test Point
8 on the 500 BOARD indicate the speed of the DRIVE MOTOR.
Error Codes
If the transport operates slower than the set speed, the
MICROPROCESSOR increases the control voltage approximately 25
mV every second at Test Point 8 on the 500 BOARD. When the voltage
reaches 5 V DC, the MICROPROCESSOR stops increasing the voltage.
500 BOARDIf the control voltage is not correct at TP 10
on the 500 BOARD, install a new BOARD.
7000 BOARDInstall the PROCESSOR in the
MULTILOADER and check for the following
voltages on the 7000 BOARD:
• 24 V DC between PINS 1 and 10 of
PJ7003
• 5 V DC between PINS 4 and 10 of
PJ7003
DC DRIVE MOTOR B6 or
DRIVE MOTOR
CONTROLLER
E042Loss of accessory data linkLoose connectionsCheck all connections between any
500 BOARDInstall a new BOARD.
2000 BOARDInstall a new BOARD.
E045Display data link errorCABLES between the
3000 and 500 BOARD
If B6 operates, but no pulses occur at Test
Point 8 on the 500 BOARD, check:
• B6
• CONTROLLER
accessory and the PROCESSOR.
Check the CABLES.
7C8290 – 28JAN9811
Page 12
DIAGNOSTICS
Warnings
Error
CodeError DescriptionPossible MalfunctionAction
E128PROCESSOR is not
engaged in the
MULTILOADER
E129Tanks currently being
filled
E130Replenish pumps
disabled
E132Developer under set
temperature
E133Developer over set
temperature
E134Dryer under set
temperature
E141Low developer tank
level
E142Low fixer tank levelWhen this error occurs,
When this error occurs,
• the following function is disabled:
– film transport
• the following parts are disabled:
– DRYER HEATER
– BLOWER
PROCESSOR is extended. Engage the PROCESSOR in the MULTOLOADER.
INTERLOCK SWITCH S4Check S4. If necessary, install a new S4.
7000 BOARDInstall a new BOARD.
When this error occurs,
• the following function is disabled:
– film transport
• the following parts are disabled:
– RECIRCULATION PUMP
– 3 HEATERS
– DRYER BLOWER
NoneNone. This message will clear automatically.
NoneUse the KEYPAD to select either Automatic or
Flooded Replenishment to enable the PUMPS.
NoneNone. This message will clear automatically when
the developer reaches the set•point temperature.
NoneNone. This message will clear automatically when
the developer reaches the set•point temperature.
NoneNone. This message will clear automatically when
the DRYER reaches the set•point temperature.
When this error occurs,
• the RECIRCULATION PUMP is disabled.
• the temperature control for the fixer and developer is disabled.
NoneThis error will clear automatically when the
developer solution reaches the correct level.
• the RECIRCULATION PUMP is disabled.
• the temperature control for the fixer and developer is disabled.
NoneThis error clears automatically when the fixer
solution reaches the correct level.
1228JAN98 – 7C8290
Page 13
Section 2: Mechanical Diagnostics
Transport Malfunction
Possible CauseCheck
RACK and CROSSOVER
ASSEMBLIES
ROLLER ASSEMBLIESROLLERS
DRYERAIR TUBE BAFFLES
RACK and CROSSOVER ASSEMBLIES:correct positionsseated
correctly