Kodak 6B6640 User Manual

Using the
KODAK PROFESSIONAL Device Calibration Software with the
KODAK PROFESSIONAL LED II Printers 20P/20R
Part No. 6B6640
©Eastman Kodak Company, 2001
Contents
1 Calibrating the Printer ...........................................................................................................................1-1
Starting the Device Calibration Software ..............................................................................................1-2
Starting the Calibration Application and Exposing a Test Target .........................................................1-3
Obtaining Densities ...............................................................................................................................1-6
Obtaining Densities from a File ......................................................................................................1-6
Using the Densitometer to Read Densities ....................................................................................1-7
Obtaining Densities from the Centralized Densitometer (NT Only) ................................................1-8
Completing the Calibration .................................................................................................................1-10
2 Troubleshooting ....................................................................................................................................2-1
Calibration Graph ..................................................................................................................................2-1
Calibration Errors ..................................................................................................................................2-2
Numeric Calibration Error Codes ...................................................................................................2-2
Non-Numeric Calibration Error Messages ...................................................................................2-11
Densitometer Errors ............................................................................................................................2-12
3 Using Additional Calibration Features ..................................................................................................3-1
Installing the Calibration Software .... ....... ...... ............................................. ....... ...................................3-1
System Requirements ... ....... ...... ....... ...... ....... ...... ....... ...... ............................................. ....... .........3-1
Installation Procedure ....................................................................................................................3-2
About the Kodak Professional Device Calibration Software .................................................................3-5
Application Window Definitions ......................................................................................................3-5
Starting the Device Calibration Software ..............................................................................................3-7
Editing the Log Settings .................... ....... ...... ....... ...... ....... ............................................. .... ..................3-7
Adding, Updating, and Deleting Devices ..............................................................................................3-9
Adding a Device .............................................................................................................................3-9
Updating a Device ........................................................................................................................3-10
Deleting a Device .........................................................................................................................3-12
March 2001 iii
Contents
Advanced Features of the LED II Calibration Software ......................................................................3-13
Viewing Graphs .................... ............................................. ...... .....................................................3-13
Applying a Master Balance (NT Systems Only) ................ ...... .............................................. ...... .3-18
Sending LUTs ................................... ...... ....... ...... ....... ............................................. ...... ..............3-20
Sending Targets .......................................................... ...... ...... .....................................................3-22
Editing the Device Configuration ..................................................................................................3-25
Creating a Density File for Use with Calibration ...........................................................................3-36
File Formats .................................................................................................................................3-36
Installing the Densitometer ......... ...... ....... ...... ....... ............................................. ...... ...........................3-37
4 Installing and Using the Centralized Densitometer Application ............................................................4-1
Installing the Centralized Densitometer Applic at ion ............................. ...... ........................................ ..4-1
System Requirements ... ....... ...... ....... ...... ....... ...... ....... ...... ............................................. ....... .........4-1
Installation Procedure ....................................................................................................................4-2
Using the Centralized Densitometer Application ..................................................................................4-5
Adding a Printer .............................................................................................................................4-6
Deleting a Printer ...........................................................................................................................4-7
Changing Printer Information .........................................................................................................4-9
Changing the Densitometer Port ..................................................................................................4-10
Measuring Densities During a Calibration Cycle ..........................................................................4-12
Viewing Calibration Graphs .................................. ....... ...... ............................................. ....... . ......4-13
iv March 2001

1 Calibrating the Printer

This section includes instructions for calibrating the Kodak Professional LED Printers 20P/20R, Generations l and ll.
Kodak provides calibration applications for Windows NT and Macintosh systems. See “Installing the Calibration Software” on page 3-1 for installation instructions.
See Section 3, Using Additional Calibration Features, for details about the windows and dialog boxes for the application software and for additional procedures not performed with each calibration.
Calibration is the process for creating and maintaining a Look-Up Table (LUT) that produces the correct color balance for all images printed on the Printer. There is sufficient variation among printers that each printer must be calibrated separately.
Before calibrating, make sure that:
the paper path is threaded
the printer status is Online and Ready
no other printer applications are active
the calibration application is running
within the Kodak Professional Device Calibration software:
at least one device is defined (see “Adding, Updating, and Deleting
Devices on page 3-9)
any needed changes to the configuration file are in place (see “Editing the
Device Configuration on page 3-25)
the densitometer is connected and calibrated
the paper processor is in control
March 2001 1-1
Calibrating the Printer
You need to calibrate the printer when you start the system up each day. You also need to calibrate the printer when
you change paper
print quality is questionable
the temperature at the site changes more than 5° F (2.8° C)
if running more than one shift, at the beginning of each shift
NOTE: Most windows displayed in this section are from the Windows NT version
of the software. The windows for the Macintosh version of the software are similar.
For information about editing the calibration settings (for example, you may want to display a calibration graph only if calibration is out of tolerance), see “Editing
the Device Configuration on page 3-25.

Starting the Device Calibration Software

1. Open the KODAK PROFESSIONAL Device Calibration application. The display shows the KODAK PROFESSIONAL Device Calibration window.
If the device you need to calibrate does not appear on the window, you need to add a calibration device. See “Adding, Updating, and Deleting Devices” on
page 3-9.
LED Printer icon
2. Select the icon for the LED Printer.
3. Click the Calibrate icon.
1-2 March 2001
Calibrating the Printer
The display shows the LED Calibration Application window.

Starting the Calibration Application and Exposing a Test Target

IMPORTANT: The settings in the configuration file for the selected device
determine some of the actions and messages in this procedure. The configuration file is specific to your lab and its operations. For more information about the configuration file, see “Editing the
Device Configuration” on page 3-25.
1. Click Go to start the calibration cycle.
Downloading LUTs and Sending Test Print highlights.
March 2001 1-3
Calibrating the Printer
NOTE: Once the application has started, the red stoplight is active and you
can click the icon to stop the calibration procedure.
If you click the red stoplight icon, the display shows the following dialog box.
Otherwise, if the configuration file specifies to Ask if processor is in control, the display shows the Process In Control dialog box.
The processor is critical to printer calibration. You can calibrate the printer only if the processor is in control.
1-4 March 2001
Calibrating the Printer
2. Click Yes. The display shows the Choose Start LUT dialog box.
NOTE: The highlighted LUT in the dialog box above is the most recent
calibration LUT.
3. Click either Load Selected LUT or Load Custom LUT (or Cancel to cancel the calibration process).
If you click Load Selected LUT, the system automatically down lo ads the highlighted LUT to the printer to create a test print. When the test print has been sent, the Scanning Processed Print with Densitometer status icon on the LED Printer Calibration window highlights.
Continue with “Obtaining Densities on page 1-6.
4. If you selected Load Custom LUT in step 3: From the Open dialog box, select or type the name of the LUT file you want
and click Open.
The system automatically downloads the LUT file to the printer. When the test print has been sent to the printer, the Scanning Processed
Print with Densitometer status icon on the KODAK LED Printer Calibration window highlights.
March 2001 1-5
Calibrating the Printer

Obtaining Densities

There are three methods for obtaining densities:
from a file
from a densitometer
from a centralized densitometer (NT only and if the Centralized Densitometer
application is installed on your network)
The contents of the calibration configuration file determine which method you use (see “Editing the Device Configuration” on page 3-25).
Obtaining Densities from a File
If the configuration settings include obtaining the density data from a file, the display shows the Waiting for Density File dialog box.
If the configuration settings do not include obtaining the density data from a file, go to either:
Using the Densitometer to Read Densitie s on page 1-7
Obtaining Densities from the Centralized Densitometer (NT Only) on
page 1-8
NOTE: T o create a density file, see “Creating a Density File for Use with Calibration”
on page 3-36.
1. Click OK to continue with the calibration process.
2. Go to “Completing the Calibration” on page 1-10.
1-6 March 2001
Calibrating the Printer
Using the Densitometer to Read Densities
NOTE: For LED Gen I devices, you read only one neutral strip. Do the following to scan the neutral (gray) patches on the processed test print into
the densitometer (refer to your densitometer manual for detailed instructions on using the densitometer):
1. Slide the lever on the densitometer to position 15. Align the edge of the test print with the lever on the densitometer. Gently feed the test print through the densitometer to scan the patches labeled “even”.
2. Slide the lever on the densitometer to position 20. Align the edge of the test print with the lever on the densitometer. Gently feed the test print through the densitometer to scan the patches labeled “odd”.
3. Slide the lever on the densitometer to position 30. Align the edge of the test print with the lever on the densitometer. Gently feed the test print through the densitometer to scan the patches labeled “both”.
Lever
Test print
If the test print is read successfully, several messages will appear in the status bar; the final message indicates that the densitometer values have been successfully received. Go to “Completing the Calibration on page 1-10.
If the test print is not read successfully, refer to Section 2, Troubleshooting.
March 2001 1-7
Calibrating the Printer
Obtaining Densities from the Centralized Densitometer (NT Only)
NOTE: For more information about installing and using the Centralized
Densitometer Application, see Section 4, Installing and Using the
Centralized Densitometer Application.
If the configuration settings include obtaining the density data from the centralized densitometer application, the status bar shows a message.
1. Open the Centralized Densitometer Application.
1-8 March 2001
Calibrating the Printer
The display shows the window for the Centralized Densitometer Application.
2. Highlight the device.
3. Click Measure (or select Operations->Measure) to measure the target images.
4. At the densitometer, measure the densities (see “Using the Densit ome ter to
Read Densities on page 1-7).
When the densities are measured, the status bar on the Centralized Densitometer Application window shows “Ready.
The density measurements are automatically sent to the LED printers host computer.
Continue with “Completing the Calibr at ion .”
March 2001 1-9
Calibrating the Printer

Completing the Calibration

1. If calibration is in tolerance, the display shows the LUT Attributes dialog box.
a. Type a name or comment in the dialog box. The comment you enter will
appear on the Send LUT to Printer dialog box to identify the LUT file with a name that is meaningful to you (up to 75 characters).
b. Click OK.
The new printing LUT is calculated and downloaded. The status bar shows Calibration Complete.
2. If calibration is out of tolerance, it may be necessary to run four or more iterations of the calibration cycle to achieve a successful calibration.
1-10 March 2001
Calibrating the Printer
If the print densities are out of tolerance, the display shows a graph that allows you to select the type of data and planes that you want to see displayed.
a. Click OK.
March 2001 1-11
Calibrating the Printer
If specified in the configuration file, the display shows a list of options.
Re-read the densitometer values is most useful when the graphs show an unusual plot. Rereading the test print lets you validate the graph, then returns you to the Out of Tolerance dialog box.
Iterate again using a newly calculated calibration LUT allows you to keep printing test prints with the newly created LUT without having to save the LUT table.
Calculate and download a printing LUT and s top: When you select this option, the LUT is calculated and the file is saved with the creation date and time as its name.
Cancel and return the printer to its original state saves nothing. Any corrupted data created after you saved the last time is thrown away.
b. Select one of the four options to try to complete the calibration
successfully.
1-12 March 2001
This section describes the problems that you may occasionally have when using:
the KODAK Device Calibration Software and the Calibration Software for the
KODAK PROFESSIONAL LED II Printer
the X-RITE DTP36 Densitometer

Calibration Graph

The graph below is an indication that the calibration performed was out of tolerance.

2 Troubleshooting

This may be result from invalid densitometer readings. It is necessary to perform another calibration cycle if you see a graph that looks like the one above.
March 2001 2-1
Troubleshooting

Calibration Errors

Numeric Calibration Error Codes
Code Status Message Possible Cause/Subsystem Possible Solution
1 The following file is
locked:_filename_.
2 The following file is
protected:_filename_.
3 The following file was not
found:_filename_.
4 Error:_oserror_occurred
during operation:_operation_ on file:_filename_.
5 The following file is in an
incorrect format:_filename_.
6 The following file already
exists:_filename_.
7 There is not enough space to
create:_filename_.
8 There are too many files to
open _filename_.
9 You do not have permission
to open file _filename_.
The system is trying to access a file that is currently in use.
The system is trying to access a protected file.
The system was trying to access a file that it could not find.
An operating system error occurred.
The file does not conform to the application specification.
The system is trying to save to a file that already exists.
The system is trying to save a file but there is not enough disk space.
Too many files are open. Close some files and or
The file permission is invalid. Rerun the application.
Close any other applications that may be accessing the file.
Change the protections on the file to grant access to the user.
Verify that the filename on one of the configuration dialog windows i s correct.
Rerun the application.
Reboot the operating system
Verify the file format.
Delete the existing file.
Change the filename.
Remove any unnecessa ry fil es to increase free disk space.
applications.
10 Error copying print LUT to
DP2 folder (cant open
_filename_.
2-2 March 2001
The folder doesnt ex is t o r is read­only.
Modify the protection on the folder.
Troubleshooting
Code Status Message Possible Cause/Subsystem Possible Solution
11 Error creating DP2 LUT
folder
101 No response from
device:_devicename_.
102 Device not
found:_devicename_.
103 The following device is
indicating it is not ready:_devicename_.
104 The following device is
busy:_devicename_.
105 The following device is not a
TTY port:_devicename_.
106 The following device is
closed:_devicename_.
107 No data on
device:_devicename_.
A folder of the same name may exist.
The device is not responding to the system.
The system was trying to access a device that it could not find.
The device is not ready. Wait several minutes and try the
The device is busy. Wait several minutes and try the
The port name in the configuration file do es no t re fer t o a valid serial port.
The serial port closed during system reading.
No data is available for the system to read on the serial port.
Change the selected folder name.
Verify tha t the dev ic e i s c onn ec ted and on-line.
Verify that the device n ame on on e of the configuration dialog windows is correct.
activity again.
activity again. Change the port name in the
configuration file to a valid serial port.
Verify that no other application is accessing the port.
Restart the application.
Verify that the densitometer is
connected correctly.
Restart the application.
108 Error:_oserror_occurred
during operation: _operation_ on device:
_devicename_.
109 Invalid Device ID:
_devicename_.
An operating system error occurred.
A new device was created with an incorrect device ID.
Rerun the application.
Reboot the operating system
If problem continues, call for
service.
Edit the device ID to reflect the correct device ID.
March 2001 2-3
Troubleshooting
Code Status Message Possible Cause/Subsystem Possible Solution
110 Unable to perform operation:
_operation_ Status Message:_statmsg_ Error Message:_errmsg_.
111 There is insufficient memory
for the requested operation on device:_devicename_.
112 A communications time-out
occurred during operat ion on device:_devicename_.
113 A device driver for the
following device c ould not b e found:_devicename_.
114 An error occurred during
communications to the following device:
_devicename_.
115 An operation error occurred
during communications to the following device:_
devicename_.
An unknown device error occurred.
The application does not have enough memory to complete the operation.
The connection between the printer and host computer was lost.
The application could not find the necessary device software to communicate with the printer.
The cable between the printer and the host computer is worn.
One or more of the connections between the printer and the host computer has malfunctioned.
The cable between the printer and the host computer is worn.
One or more of the connections between the printer and the host computer has malfunctioned.
Use the information in the status message and error message to resolve the device error.
Close the other applications and unnecessary windows.
Check that all cables are properly connected.
Make sure that the Calibration Application and ASPI SCS I de vice driver are installed correctly.
Check that all cables are properly connected.
Check the cables and connections between the printer and the host computer for wear and if necessary, replace them.
Check that all cables are properly connected.
Check the cables and connections between the printer and the host computer for wear and if necessary, replace them.
116 A software warning has be en
issued by the following device: _devicename_ Error Message: _errmsg_
A software error has occurred on the printer.
Resolve printer error condition.
2-4 March 2001
Troubleshooting
Code Status Message Possible Cause/Subsystem Possible Solution
117 A software error has been
detected by the following device: _devicename_ Error Message: _errmsg_
118 A SCSI ID for the following
device was not found: _devicename_.
119 The wrong SCSI ID was
specified for the following device: _devicename_.
120 This device has been setup
for the wrong model of printer: _devicename_.
121 Unable to read ST A T US from
device: _devicename_.
122 The se lected LUT contains
data that exceeds the limits of this printer .
201 An error occurred while
trying to allocate memory.
202 The following parameter is
invalid:_parametername:
_parametervalue_.
An error has occurred on the printer.
SCSI driver not found. Reinstall the SCSI driver on host
SCSI ID is incorrect. Set the Target SCSI ID to the
The chosen device has not been found.
Unable to see the printer. Check SCSI cable connections.
Trying to send a 12-bit LUT to a 10-bit printer.
The system is trying to allocate memory; however, no memory is available.
An internal error occurred wi th the software.
Resolve printer error condition.
computer.
printer SCSI ID.
Verify chosen device matches the printer model.
Select a 10-bit LUT file.
Close any unnecessary applications.
Restart the application.
If problem continues, call for
service.
203 The function is not support ed
by the class.
204 This function has not been
implemented.
An internal error occurred wi th the software.
An internal error occurred wi th the software.
Restart the application.
If problem continues, call for
service.
Restart the application.
If problem continues, call for
service.
March 2001 2-5
Troubleshooting
Code Status Message Possible Cause/Subsystem Possible Solution
205 Must enter the following
field:_field_.
301 The following key was not
found: _key_.
302 The following grouper was
not found:_grouper_.
303 The call depends on a
current grouper, but the current grouper has not be en set.
501 An error occurred while
applying the data.
601 A bad count was entered.
The expected count was:_count_.
The operator left a configuration field blank.
An internal error occurred with the software.
One of the files was edited manually and a key was changed.
An internal error occurred with the software.
One of the files was edited manually and a grouper was changed.
An internal error occurred wi th the software.
A file was edited manually and an incorrect number of rows was entered.
An internal software error occurred.
Enter information in the blank configuration field.
Restart the application.
Restore the key to its previous
value.
If problem continues, call for service.
Restart the application.
Restore the grouper to its
previous value.
If problem continues, call for service.
Restart the application.
If problem continues, call for
service.
Manually enter the correct number of rows in the file.
If problem continues, call for service.
602 An error occurred during the
calculation process.
701 Patch _patch_, column
_column_, value _value_ is beyond tolerance _tolerance_ for aim _aim_.
An internal error occurred wi th the software.
A density patch was out of tolerance.
Restart the application.
If problem continues, call for
service.
Perform another calibration cycle.
2-6 March 2001
Troubleshooting
Code Status Message Possible Cause/Subsystem Possible Solution
702 Patch _patch_ has a spread
of _spread_ which is out of range _range_.
703 CalT ol eranceFile can on ly be
initialized once.
704 CalToleranceFile::
initialize must be called first.
801 Could not find row:_row_. An internal error occurred with th e
802 Could not find
column:_column_.
803 Could not find element -
column:_column_. row:_row_.
804 Row value was not set
before using.
805 Column value was not set
before using.
The spread between colors for a given density patch is out of tolerance.
An internal error occurred wi th the software.
An internal error occurred wi th the software.
software.
An internal error occurred wi th the software.
An internal error occurred wi th the software.
An internal error occurred wi th the software.
An internal error occurred wi th the software.
Perform another calibration cycle.
Restart the application.
If problem continues, call for
service.
Restart the application.
If problem continues, call for
service.
Restart the application.
If problem continues, call for
service.
Restart the application.
If problem continues, call for
service.
Restart the application.
If problem continues, call for
service.
Restart the application.
If problem continues, call for
service.
Restart the application.
If problem continues, call for
service.
806 Error deleting row:_row_. An internal error occurred wi th the
software.
807 Element at row:_row_;
column:_col_ value:_val_ failed audit.
An input file had incorrectly formatted data in it at the loca tion indicated.
Restart the application.
If problem continues, call for
service.
Verify that you are using the correct file.
Edit the file and correct the format.
March 2001 2-7
Troubleshooting
Code Status Message Possible Cause/Subsystem Possible Solution
910 Configuration file
field:_filename_is invalid. Calibration will be cancelled.
911 Error_errcode_occurred.
Processing stopped.
919 Error occurred preparing to
handle exit from Kodak Device Calibration. Will not perform cleanup at exit.
921 Unable to return the printer
to its original state. Fix printer problem and re­calibrate.
922 There is already a printer
open. Please close the op en printer first.
923 An error occurred during the
loading of a printer. Please check to make sure the file chosen was of the correct type and/or format.
The user entered an incorrect value in a configuration file.
An internal error occurred wi th the software.
An internal error occurred wi th the software.
The application was trying to cancel but received an error when sending the original LUT back to the printer.
User tried to open a printer when the printer was already open.
An error occurred during the loading of a printer.
Enter the correct value.
Reinstall the application.
If problem continues, call for
service.
Restart the application.
Restart the application.
Printer is in an unknown state. Correct any printer problems and restart the application.
Close the open printer.
Check that the file chosen was the correct format or type.
924 No printer loaded. The operator has not yet opened
a printer.
941 The height and width values
do not agree with the size of the target file.
942 Unable to configure
densitometer. Densitometer configuration file may be corrupt or lost.
The specified size does not match the file size.
The file CalDevDensGen2.cfg is corrupt or lost.
Open a printer.
Enter the correct file size.
Restart the application. If problem continues, call for service.
2-8 March 2001
Troubleshooting
Code Status Message Possible Cause/Subsystem Possible Solution
1003 Unable to load default
configuration file:_filename_.
1004 Unable to set values
in new configuration file.
1005 Unable to save configu rati on
file:_filename_.
1006 Configuration file fiel d:_field_
is invalid.
1007 Unable to remove
directory:_directory_.
1101 Density DMIN/DMAX points
are invalid.
1102 Density data is not
monotonic increasing.
1 103 Exceeded maximum number
of allowable data errors.
The default configuration file was deleted or renamed or moved.
An internal error occurred wi th the software.
The system is trying to save a file but there is not enough disk space.
The user entered an incorrect value in a configuration file.
The user does not have the authority to update the directory.
Density po ints are invalid. Reread density values on
Density da ta is invalid. Reread density values on
Density da ta is invalid. Reread density values on
Restore the file manually or reinstall the software.
Restart the application.
Remove any unnecessa ry fil es to increase free disk space.
Enter the correct value.
Reinstall the application.
Verify that the user has update authority on the directory.
densitometer or make a new calibration print.
densitometer or make a new calibration print.
densitometer or make a new calibration print.
1104 Asymmetric Density
Groupings are invalid.
1201 Unknown response from
densitometer.
Density da ta is invalid. Reread density values on
densitometer or make a new calibration print.
During initialization , the application received an unknown response from the densitometer.
Verify that the baud rate of the densitometer matches that of the applications configuration.
March 2001 2-9
Troubleshooting
Code Status Message Possible Cause/Subsystem Possible Solution
1202 Error:_error_from
densitometer.
1203 Error: Number of patches
seen by densitometer is
incorrect. 1300 Values have not been loaded The matrix file is missing. Create a new device. 1301 Data or Matrix files have not
yet been loaded 1302 Data cannot be saved, must
first apply the matrix
An unexpected error was returned from the densitometer.
Unable densities on densitometer. Try adjusting frame counts or
The matrix file is missing. Create a new device.
The matrix file is missing. Create a new device.
Calibrate the densitometer. If the problem continues, check the manual for the densitometer.
reread the density patches on the densitometer.
2-10 March 2001
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