Kodak 6850 User Guide
KODAK Photo Printer 6850
User Guide
Eastman Kodak Company
343 State Street
Rochester, New York 14650
© Eastman Kodak Company, 2011
Kodak is a trademark of Eastman Kodak Company.
ENERGY STAR is a U.S. registered trademark.
Part Number 4J7961_US
Safety and Regulatory Information
CAUTION:
Important Safety Information
Use of controls or adjustments, or performance of
procedures other than those specified in this manual may
result in injury and/or damage to the printer.
• The power outlet should be easily accessible and installed
near the printer.
• Position the power cable so that it cannot be pulled on or
tripped over.
• Never allow the power cable to contact hot surfaces.
• The power outlet must be grounded. An ungrounded outlet
can cause fire, electric shock, or harmful interference to
nearby electrical devices.
• Use only the power cable provided with the printer.
• Do not operate the printer with a damaged power cable.
• Always unplug the power cable from the printer before
cleaning or when the printer is not in use.
• If the printer has been dropped or damaged, be sure a
qualified service person examines the printer before you use
it.
• Do not block the filter openings on the printer cabinet.
• Do not expose the printer to moisture or water.
• Do not allow any foreign objects or liquids to fall or spill inside
the printer. Fire or electric shock could result.
• The thermal head becomes extremely hot during normal
operation. Do not touch it.
• Alcohol pads are used to clean the thermal head and other
internal printer components. In the United States for health,
safety, and environment information, call 585-722-5151.
Customers outside the U.S. can contact their local KODAK
Service Representative.
November 2011 1
Safety Labels
This label is posted behind the trim tray.
CAUTION HOT SURFACE
To avoid burns, use caution when closing the cover.
CAUTION HOT SURFACE
The thermal head becomes extremely hot
during normal operation. Do not touch it.
CAUTION SHARP OBJECTS
The metal edges of the printer may be sharp.
CAUTION SHARP CUTTER BLADE
There are sharp cutter blades inside the printer. Do not
insert hands or objects.
P/N 2J5439
1641132233
P/N 2J5452
1641132183
P/N 2J5451
1641132182
Please observe the important safety warnings that are posted on
the printer.
2 November 2011
Regulatory and Safety Compliance
CAUTION:
Safety
Complies with UL 60950-1:2006 Third Edition—CAN/CSA C22.2
No. 60950-1-03
EN 60950-1:2006+A11:2009
IEC 60950-1:2005 2nd Edition
Tested for Norwegian IT Power systems 240V phase to phase
Electromagnetic Compatibility (EMC)
NOTE: This equipment has been tested and found to comply with
the limits for a Class A digital device, pursuant to part 15
of the FCC rules. These limits are designed to provide
reasonable protection against interference when the
equipment is operated in a commercial environment. This
equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in
accordance with the instruction manual, may cause
interference to radio communications. Operation of this
equipment in a residential area is likely to cause
interference in which case the user will be required to
correct the interference at his or her own expense.
Requirements of the EMC directive 89/336/EEC were met
through compliance with the following:
• EN 55022: 94 (class A) with Amendments A1:95 and A2:97
• EN 55024: 98 ITE Immunity includes the following:
EN 61000-4-2 ESD
EN 61000-4-3 Radiated RF immunity
EN 61000-4-4 EFT
EN 61000-4-5 Surge
EN 61000-4-6 Conducted RF immunity
EN 61000-4-11 Voltage dips and interruptions
• EN 61000-3-2 Harmonics
• EN 61000-3-3 Flicker
This is a class A product. In a domestic environment this
product may cause radio interference in which case the user
may be required to take adequate measures.
“Changes or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to
operate the equipment.”
This is a Class A product based on the standard of the Voluntary
November 2011 3
Noise Emission
Control Council for Interference from Information Technology
Equipment (VCCI). If this is used near a radio or television
receiver in a domestic environment, it may cause radio
interference. Install and use the equipment according to the
instruction manual.
The operator-position noise emission value is less than 70 dB(A).*
* Average value specified in accordance to JIS Z8731
Disposal
This product contains a small amount of lead in the solder on the
circuit boards. Disposal of this material may be regulated due to
environmental considerations. For disposal or recycling
information, please contact your local authorities. In the USA,
contact the Electronics Industry Alliance at www.eiae.org.
In the European Union, this symbol indicates that
when the last user wishes to discard this product,
it must be sent to appropriate facilities for recovery
and recycling. Contact your local KODAK
Representative or refer to
www.kodak.com/go/recycle for additional
information on the collection and recovery
programs available for this product.
4 November 2011
Product Overview
A161_3004AC
Rear
8
12
9
7
10
11
1
2
4
6
3
Front
1. Filter openings
2. Cover release
3. Upper cover
4. Operator panel
5. Print exit slot (print catcher not shown)
8. Paper door
9. Data plate (location may vary)
10. Serial number/Bar code label
11. Power connector
7. USB connector
5
6. Trim tray
12. Power switch
(location may vary)
November 2011 i
Product Overview
Internal View with Ribbon Installed
1
2
1. Thermal head
2. Stripper plate
Internal View with Ribbon Removed
3
5
4
3. Cleaning roller, rear
4. Platen roller
5. Cleaning roller, front
ii November 2011
Product Overview
Kodak
Photo Printer 6850
Power
Ready
Error
Rewind/Clear
Paper
Enter
Paper
AdvanceMenu
Operator Panel
November 2011 iii
Table of Contents
1 Setting Up the Printer
Package Contents............................................................................................................................................ 1-1
Before You Begin .............................................................................................................................................1-2
Recommended Air Flow Clearances ....................................................................................................1-2
Removing the Packing Material ...................................................................................................................1-2
Installing the Trim Tray................................................................................................................................. 1-4
Installing the Print Catcher........................................................................................................................... 1-4
Loading the Ribbon..........................................................................................................................................1-5
Connecting the Cables ...................................................................................................................................1-7
Connecting the Power Cable..................................................................................................................1-7
Connecting the USB Cable..................................................................................................................... 1-8
Turning On the Printer .................................................................................................................................. 1-8
Loading the Paper........................................................................................................................................... 1-8
Making a Test Print.......................................................................................................................................1-10
Online User Guide ..........................................................................................................................................1-11
2 Installing the Printer Driver Software
Installing the Printer Driver...........................................................................................................................2-1
Customizing Printer Properties...................................................................................................................2-2
Customizing Printing Preferences..............................................................................................................2-2
Uninstalling the Printer and Printer Driver............................................................................................... 2-3
3 Calibrating the Printer
Installing the Calibration Application Software.......................................................................................3-1
4 Operating the Printer
Making Prints................................................................................................................................................... 4-1
Handling and Storing Prints ......................................................................................................................... 4-1
Understanding the Operator Panel Lights................................................................................................4-2
Using Setup Mode to Review Printer Settings ........................................................................................4-2
Accessing the Printer Settings ..............................................................................................................4-3
5 Maintaining the Printer
Cleaning the Cabinet ......................................................................................................................................5-1
Performing Routine Maintenance ...............................................................................................................5-1
Cleaning the Thermal Head and Stripper Plate ................................................................................5-2
Cleaning the Platen Roller ......................................................................................................................5-3
Cleaning the Cleaning Rollers ...............................................................................................................5-3
6 Troubleshooting
Resolving Potential Problems ...................................................................................................................... 6-1
Resolving Operator Panel Error Messages ..............................................................................................6-3
Clearing a Paper Jam .................................................................................................................................... 6-4
Method 1.................................................................................................................................................... 6-4
Method 2 ................................................................................................................................................... 6-4
November 2011 v
Table of Contents
Recovering from a Power Interruption ..................................................................................................... 6-5
Appendix A: Important Printer Information
Printer Specifications .....................................................................................................................................A-1
Printer Supplies ..............................................................................................................................................A-2
Paper and Ribbon.....................................................................................................................................A-2
Handling and Storing the Paper and Ribbon...............................................................................A-2
Thermal Printer Cleaning Kit ................................................................................................................ A-3
Packing and Transporting the Printer.......................................................................................................A-3
ENERGY STAR Partner.................................................................................................................................A-3
Getting Help ....................................................................................................................................................A-3
vi November 2011
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61_3000BC
1
2
3
5
4
6
7
Setting Up the Printer
Package Contents
The KODAK Photo Printer 6850 is packaged with the following
items:
1. Printer
2. KODAK Thermal Printer Cleaning Kit
3. Trim Tray (not installed)
4. Print Catcher (not installed)
5. (4) 6850 Power Cable (1 US, 1 Europe, 1 Australia, 1 China)
6. USB Cable
7. (2) Paper Flange
8. User Guide and software CD, not pictured (in some countries,
the User Guide is provided on the CD, not in printed form)
November 2011 1-1
Setting Up the Printer
50 mm
50 mm
50 mm
10 mm
Before You Begin
IMPORTANT: Your KODAK Photo Printer comes with several power
Have the following items available before you begin your printer
setup:
• KODAK Photo Print Kit 6800/4R or KODAK Photo Print Kit
6800/6R which contains the correct paper and ribbon for the
best print quality and print life from your printer. See
Appendix A for details on the Photo Print Kit (sold
separately).
• USB cable (included).
IMPORTANT: The printer weighs 56 lb (25 kg) and is heavier at the
Recommended Air Flow Clearances
cables. Be sure to select the correct power cable required
for your country.
front than at the back. Use caution when lifting or
moving the printer.
If you plan to set up the printer in a restricted space, such as in a
cabinet, refer to the following illustration for the recommended air
flow clearances for this type of setup.
Removing the Packing Material
The printer is packaged with protective inserts that prevent
1-2 November 2011
damage during shipping. Remove these inserts before using the
printer. Keep the carton and packing inserts; reinstall them when
repacking and transporting the printer.
Setting Up the Printer
Tape
90˚
1. Remove the tape from the upper cover.
2. Slide the cover release toward you, then open the upper cover
carefully.
IMPORTANT: Cover does not open beyond a 90° angle.
3. Remove the packing material.
November 2011 1-3
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