Before You Begin .............................................................................................................................................1-2
Recommended Air Flow Clearances ...........................................................................................................1-2
Removing the Packing Material ........................................................................................................................1-3
Installing the Trim Tray.................................................................................................................................... 1-4
Installing the Print Catcher...............................................................................................................................1-4
Loading the Ribbon..........................................................................................................................................1-5
Connecting the Cables ......................................................................................................................................1-7
Connecting the Power Cable.......................................................................................................................1-7
Connecting the USB Cable ..........................................................................................................................1-8
Turning On the Printer.....................................................................................................................................1-8
Loading the Paper ............................................................................................................................................1-8
Making a Test Print ........................................................................................................................................1-10
Online User Guide..........................................................................................................................................1-11
2 Installing the Printer Driver Software
Installing the Printer Driver..............................................................................................................................2-1
Uninstalling the Printer and Printer Driver .......................................................................................................2-2
3 Calibrating the Printer
Installing the Calibration Software....................................................................................................................3-1
Using the Calibration Utility ..............................................................................................................................3-1
Uninstalling the Calibration Software................................................................................................................3-8
Making Prints...................................................................................................................................................4-1
Handling and Storing Prints .............................................................................................................................4-1
Understanding the Operator Panel Lights .........................................................................................................4-1
Using Setup Mode to Review Printer Settings ....................................................................................................4-2
Accessing the Printer Settings.....................................................................................................................4-2
v
Page 8
Table of Contents
5 Maintaining the Printer
Cleaning the Cabinet.........................................................................................................................................5-1
Cleaning the Thermal Head and Stripper Plate ...........................................................................................5-2
Cleaning the Platen Roller ..........................................................................................................................5-3
Cleaning the Cleaning Rollers.....................................................................................................................5-3
Clearing a Paper Jam........................................................................................................................................6-3
Recovering from a Power Interruption.............................................................................................................6-4
Appendix A: Important Printer Information
System Requirements .......................................................................................................................................A-1
Paper and Ribbon ......................................................................................................................................A-2
Handling and Storing the Paper and Ribbon.........................................................................................A-3
Packing and Transporting the Printer...............................................................................................................A-3
ENERGY STAR Partner......................................................................................................................................A-3
Getting Help .....................................................................................................................................................A-4
Appendix B: Safety and Regulatory Information
Important Safety Information ...........................................................................................................................B-1
Regulatory and Safety Compliance....................................................................................................................B-3
9. User Guide and software CD, not pictured (in some countries, the User
Guide is provided on the CD, not in printed form)
1-1
Page 10
Setting Up the Printer
Before You Begin
IMPORTANT: Your KODAK Photo Printer comes with several power cables.
Be sure to select the correct power cable required for your
country.
For the KODAK Photo Printer 6800, have the following items available
before you begin your printer setup:
• KODAK Photo Print Kit 6800/4R or KODAK Photo Print Kit 6800/6R
which contains the correct paper and ribbon for your printer. See
Appendix A for details on the Photo Print Kit (sold separately).
• KODAK Photo Printer 6800/6R Print Catcher to catch 6 x 8 in. finished
prints. See Appendix A for details on the Print Catcher (sold separately).
• USB cable (included).
For the KODAK Photo Printer 6805, have the following items available
before you begin your printer setup:
Recommended Air
Flow Clearances
• KODAK Photo Print Kit 6805/3R which contains the correct paper and
ribbon for your printer. See Appendix A for details on the Photo Print Kit
(sold separately).
• USB cable (included).
IMPORTANT: The printer weighs 56 pounds (25 kg) and is heavier at the
front than at the back. Use caution when lifting or moving
the printer.
If you plan to set up the printer in a restricted space, such as in a cabinet,
refer to the following illustration for the recommended air flow clearances for
this type of setup.
10 mm
50 mm
50 mm
1-2
50 mm
Page 11
Removing the Packing Material
The printer is packaged with protective inserts that prevent damage during
shipping. Remove these inserts before using the printer. Keep the packing
inserts; reinstall them when repacking and transporting the printer.
Setting Up the Printer
Ta pe
1. Remove the tape that holds the upper cover closed.
2. Slide the cover release toward you, then open the upper cover carefully.
IMPORTANT: Cover does not open beyond a 90° angle.
90˚
1-3
Page 12
Setting Up the Printer
3. Remove the packing material.
Installing the Trim Tray
The trim tray collects paper trimmings that are generated when the printer
cuts the prints.
• Slide the trim tray into the printer as shown.
CAUTION:
There are sharp cutter blades inside the printer. Do not insert
hands or objects.
IMPORTANT: To keep your prints dust-free and to prevent paper jams,
empty the trim tray each time you change the paper.
Trim tray
Installing the Print Catcher
The print catcher that comes with the printer collects 3.5 x 5 in. and 4 x 6 in.
Print exit
slot
Print
catcher
finished prints as they exit the printer. The KODAK Photo Printer 6800/6R
Print Catcher is available for purchase with the KODAK Photo Printer 6800 to
catch 6 x 8 in. finished prints. See Appendix A for details on the Print Catcher
(sold separately).
• Hang the print catcher from the print exit slot as shown.
1-4
Page 13
Loading the Ribbon
For the KODAK Photo Printer 6800, have a KODAK Photo Print Kit
6800/4R or KODAK Photo Print Kit 6800/6R available. These kits contain the
correct size ribbon for your printer. See Appendix A for details on the Photo
Print Kits (sold separately).
For the KODAK Photo Printer 6805, have a KODAK Photo Print Kit
6805/3R available. This kit contains the correct size ribbon for your printer.
See Appendix A for details on the Photo Print Kits (sold separately).
To load the ribbon into the printer:
1. Slide the cover release toward you, then open the upper cover carefully.
IMPORTANT: Cover does not open beyond a 90° angle.
Setting Up the Printer
CAUTION:
The thermal head becomes extremely hot during normal
operation. Do not touch it.
Wrapper
90˚
2. If you are replacing a ribbon, remove the used ribbon from the printer.
NOTE: Images remain on the ribbon after printing. If you need to maintain
confidentiality, dispose of the used ribbon appropriately.
3. Insert your fingers into the holes in the plastic on the end of the ribbon.
Remove the plastic cover from the ribbon.
IMPORTANT: Do not remove the wrapper from the ribbon at this time.
1-5
Page 14
Setting Up the Printer
Supply spool
4. Push the bar code end of the supply spool into the spool holder on the
right.
5. Place the left side of the supply spool into the spool holder on the left.
Lugs
Thumb wheel
Notches
Bar code
Label
6. Rotate the thumb wheel until the lugs on the spool holder lock into the
notches on the supply spool.
7. Remove the label and wrapper from the ribbon.
Take-up spool
1-6
8. Push the right side of the take-up spool into the spool holder on the
right.
9. Place the left side of the take-up spool into the spool holder on the left.
10. Adjust the take-up spool until the lugs on the spool holder lock into the
notches on take-up spool.
11. If there is any slack in the ribbon, remove it by turning the supply spool.
IMPORTANT: Slack in the ribbon can cause a paper jam when making
prints.
Page 15
12. Close the upper cover by pressing on the center of the cover until it clicks
A
in place.
Connecting the Cables
If you plan to install the printer driver software on your computer, you will
need to install the software before you connect the cables. See Chapter 2 ,
Installing the Printer Driver Software.
Setting Up the Printer
Connecting the Power
Cable
OFF
IMPORTANT: You must install the printer driver software before connecting
the cables or your printer will not work.
You may have received more than one power cable with your printer. Be sure
to use the correct power cable required for your country.
1. Check that the power switch is turned off ().
CAUTION:
The power outlet must be grounded. An ungrounded outlet can
cause fire, electric shock, or harmful interference to nearby
electrical devices.
2. Connect the power cable to the power connector on the back of the
printer and to a grounded power outlet.
1-7
Page 16
Setting Up the Printer
Connecting the USB
Use the included USB cable.
Cable
1. Check that the power switch is turned off ().
2. Connect the USB cable to the USB connector on the back of the printer
and to the USB connector on the computer.
OFF
Turning On the Printer
1. Press the power switch to on ( | ).
On the operator panel, the orange Power light and the green Ready
light illuminate, and the Ready message appears when the printer is
initialized.
OFF
ON
Loading the Paper
2. To turn off the printer, press the power switch to off ().
For the KODAK Photo Printer 6800, have a KODAK Photo Print Kit
6800/4R or KODAK Photo Print Kit 6800/6R available. These kits contain the
correct size paper for your printer. See Appendix A for details on the Photo
Print Kits (sold separately).
For the KODAK Photo Printer 6805, have a KODAK Photo Print Kit
6805/3R available. This kit contains the correct size paper for your printer.
See Appendix A for details on the Photo Print Kit (sold separately).
IMPORTANT: To keep your prints dust-free and to prevent paper jams,
empty the trim tray each time you change the paper.
1-8
Page 17
Label
Setting Up the Printer
To load the paper into the printer:
1. Remove the plastic cover from the new paper roll.
IMPORTANT: Do not remove the label from the paper roll until you have
successfully loaded the paper into the printer.
Green paper flange
Lugs
Black paper flange
Paper spacers
Notches
2. Attach the paper flanges to each end of the paper roll.
a. Line up the lugs on the green paper flange with the notches on the left
side of the paper roll.
b. Place the green paper flange on the left side of the paper roll.
c. Place the black paper flange on the right side of the paper roll.
NOTE: Be sure to match up the lugs on the green paper flange with the
notches on the left side of the paper roll. If you do not attach the
paper flange properly, the paper roll will not fit into the printer.
3. For the KODAK Photo Printer 6805, attach the paper spacers before
attaching the paper flanges.
4. Open the paper door.
The operator panel displays the Cover Open message.
5. Set the paper roll into the printer according to the green and black
arrows on the label.
6. Remove the label from the paper roll.
1-9
Page 18
Setting Up the Printer
Paper guide
Red line
Paper feeding knob
Alignment
marks
Pinch roller
7. Align the edge of the paper with the alignment marks on the paper guide.
• Use the 5" alignment marks when loading paper into the
KODAK Photo Printer 6805.
• Use the 6" alignment marks when loading paper into the
KODAK Photo Printer 6800.
8. Insert the paper under the pinch roller.
IMPORTANT: Do not advance the paper past the red line or you may
cause the paper to jam.
9. Advance the paper to the red line by turning the paper feeding knob.
10. Carefully close the paper door.
The operator panel displays the Paper Empty message.
11. Press Paper Advance to load the paper into the printer.
Photo Printer 6800
Kodak
Paper
Power
Ready
Error
Menu Advance
Paper
Enter
Rewind/Clear
Making a Test Print
Make a test print to check that the printer is installed and set up correctly.
1
Photo Printer 6800
Kodak
Paper
Power
Ready
Error
Menu Advance
Paper
Enter
Rewind/Clear
2
3
For more information on using the operator panel in Setup mode, see “Using
Setup Mode to Review Printer Settings” on page 4-2.
The printer advances the paper, then cuts and discharges about 24
in. (607 mm) of blank paper. This reduces the possibility of
fingerprints or other damage to the prints. It does not decrease the
750 4 x 6 in. print capacity of the paper roll (see page A-2).
The operator panel displays the Ready message.
1. Press Menu once until Test Print Mode appears.
2. Press Enter to start printing the test print.
3. Press Clear to return to Ready after the test print is printed.
1-10
Page 19
Online User Guide
Setting Up the Printer
This User Guide and the Quick etup Guide are also provided on the CD that
came with your printer. The Guides are in PDF format; ADOBE ACROBAT
Reader (also provided) is required to read them.
Follow the on-screen directions to install ADOBE ACROBAT Reader if you do
not already have it installed on your system.
1-11
Page 20
Page 21
2
Installing the Printer
Driver Software
A printer driver is software that allows the operating software to access the
printer features.
The WINDOWS 2000/XP 6800/6805 printer driver requires the following:
Operating SystemService PackMinimum
Memory
WINDOWS 2000 ProfessionalSP3128 MB
WINDOWS 2000 ServerSP3256 MB
WINDOWS 2000 Advanced ServerSP3256 MB
WINDOWS XP HomeSP1128 MB
WINDOWS XP ProfessionalSP1128 MB
The printer driver also requires a functional USB port to communicate with
the printer. The printer is compliant with the USB 2.0 protocol.
NOTE: If your equipment only supports the USB 1.1 protocol, data
communication to the printer will be slower and may affect print
times.
Installing the Printer Driver
NOTE: You must have Administrator privileges to install the printer driver.
1. Insert the CD that came with the printer into your CD-ROM drive.
The CD Browser launches automatically. If it does not, double-click
the Kodak680x.exe file in the CD root directory.
2. Select your language.
3. Click Software.
NOTE: Before installing the software, read the Printer Driver Readme file for
important information and updates about the software.
4. Click Printer Driver to start the installer.
5. Follow the on-screen instructions to install the printer driver.
2-1
Page 22
Installing the Printer Driver Software
Customizing Printer Properties
The Printer Properties dialog box displays options for setting the printer
properties.
2. Right-click the printer icon for your printer model.
3. Select Printing Preferences.
4. On the Layout tab, click Advanced.
The Advanced Options dialog box appears.
5. Adjust the printing preferences appropriately for your printer.
Uninstalling the Printer and Printer Driver
NOTE: You must have Administrator privileges to uninstall the printer and
printer driver.
1. For your operating system, do the following:
WINDOWS 2000WINDOWS XP
•Select Start > Settings >
Printers.
• Select Start > Printers and
Faxes.
2-2
• Double-click Printers.
The Printers dialog box
appears.
2. Right-click the printer you want to remove and select Delete.
3. Click Yes to delete the printer.
• Double-click Printers.
The Printers and Faxes
dialog box appears.
Page 23
Installing the Printer Driver Software
4. Select File > Server Properties.
5. Select Drivers.
6. Highlight the printer driver you want to remove and click Remove.
7. Click Yes to delete the printer driver.
8. Click Close.
2-3
Page 24
Page 25
3
Calibrating the Printer
The KODAK Calibration Utility (calibration utility) allows the KODAK Photo
Printer to produce the best possible color response. Printer calibration
adjusts the response of the printer so that a specific data input value yields a
specific color density output. When a printer is properly calibrated, it
generates the correct density for each given data value.
Your KODAK Photo Printer is shipped with default factory calibration values.
You should be able to set up your printer and begin printing right away
without having to first calibrate the printer. However, if you are dissatisfied
with your prints, follow the steps in this chapter to calibrate your printer.
Installing the Calibration Software
1. Insert the CD that came with the printer into your CD-ROM drive.
The CD Browser launches automatically. If it does not, double-click
the Kodak680x.exe file in the CD root directory.
2. Select your language.
3. Click Software.
NOTE: Before installing the software, read the Calibration Software Readme
file for important information and updates about the software.
4. Click Calibration Software to start the installer.
5. Follow the on-screen instructions to install the calibration software.
Using the Calibration Utility
Before you use the calibration utility, make sure you are familiar with how
your KODAK Photo Printer operates.
Calibrate your printer whenever the color balance of prints does not look
right. You may also want to calibrate your printer after it has been serviced.
Easy Cal is a five-step process that quickly calibrates your printer using the
Visual Gray Balance method. Before using Easy Cal, start the calibration utility.
4. Select your printer from the Printer Model list.
• If the printer you want to calibrate is on the list, select it and
go to Step 8.
• If the printer you want to calibrate does not appear in the list, locate
and select the export module for that printer. Continue with Step 5.
5. Click Locate Export Modules Folder.
A file selection dialog box appears.
6. Browse to C:/WINNT/Kodak/Plug-Ins (Printing) folder.
NOTE: The exact path to the export module folder may differ depending on
your operating system.
7. Select the folder that the export module is in and then click OK.
8. Click Next.
The following dialog box appears.
9. Confirm that the printer model listed is the printer you want to calibrate.
• If the printer model you want to calibrate is listed, go to Step 13.
• If you want to calibrate a different printer model than the one that is
listed, continue with Step 10.
3-3
Page 28
Calibrating the Printer
10. Click Select Printer.
The following dialog box appears.
NOTE: The appearance of this dialog box may vary, depending on your
printer setup and the media file you selected.
11. From the Printer ID: list, select your printer ID.
NOTE: Click Blink to Identify to locate a specific printer if you have more
than one printer. The Ready light on the operator panel of the printer
will blink five times.
Click Update if you want to update the printer information on the
dialog box. You may need to do this if your printer is accidentally
shut off.
12. Click OK to close the dialog box.
13. Click Next.
The following dialog box appears.
3-4
Page 29
Calibrating the Printer
14. Check that the printer setup listed is the printer setup you want to use for
calibration.
• If the printer setup listed is the correct printer setup for your printer,
go to Step 19.
• If you want a different printer setup than what is listed, continue with
Step 15.
15. Click Change Setup.
The following dialog box appears.
NOTE: The appearance of this dialog box may vary, depending on your
printer export module.
16. Click Select to change the media file for your printer.
A file selection dialog box appears.
17. Select the media file and then click OK.
18. Click OK to close the dialog box.
19. Click Next.
The following dialog box appears.
3-5
Page 30
Calibrating the Printer
20. Check that the Printer and Printer Setup information are correct.
• If the information is not correct and you have more than one media
file, click Back and go to Step 15.
• If the information is correct, click Next to send the default table to the
printer.
NOTE: The previous table is overwritten.
The following dialog box appears.
21. Click Printer Status to find out more information about your printer.
The following dialog box appears.
NOTE: Click Update if you want to update the information on the Printer
Status dialog box. You may need to do this if your printer is
accidentally shut off.
3-6
Page 31
Calibrating the Printer
22. Click OK to close the dialog box.
23. Click Print.
The information is processed and the calibration test print is printed
on the specified printer. Processing may take several minutes.
The following dialog box appears.
24. Look at the test print and determine which cluster appears the most
neutral (has the least amount of color).
25. Enter the number of the most neutral cluster in the Cluster Number box.
(in a range from 201-249)
26. Click Done.
The printer calibration begins. When calibration is complete, the
following dialog box appears.
27. Click Quit to close the Calibration Utility. Your printer is now calibrated.
NOTE: The neutral cluster should be in the center of the test print if the
printer was properly calibrated. If it is not, and you would like to
print another test print, click Back twice and go to Step 23.
3-7
Page 32
Calibrating the Printer
Uninstalling the Calibration Software
You can remove the calibration software from your computer in two ways:
• Select Start > Programs > KODAK Calibration Utility > Uninstall KODAK Calibration Utility and follow the directions to
uninstall the software.
• Select Start > Settings > Control Panel > Add/Remove Programs >KODAK Calibration Utility and follow the directions to remove the
software.
Resolving Calibration Error Messages
Refer to the following table to resolve errors reported during the printer
calibration process. If the problem persists, contact your KODAK
representative for service.
Error MessageDescription or CausePossible Solution
The printer cannot be found.The printer selected cannot be
located.
The media file, which
identifies the ribbon and
paper characteristics of the
media you are using, cannot
be found or is corrupt.
The selected file will not work
with this printer. Please
choose another.
Cannot load DLLs. Insufficient
memory.
The media file cannot be located or is
corrupt.
An inappropriate media file was
selected for the printer.
There is not enough memory available
for the calibration software to load all
the necessary DLLs.
• Check the printer connections.
• Make sure the printer is turned on.
• Select another printer. See Step 10 on
page 3-4.
•Click OK to locate the media file using the
File Selection dialog box. See Step 16 on
page 3-5.
• Uninstall then reinstall the calibration
software. See “Installing the Calibration
Software” on page 3-1.
•Click OK to locate the media file using the
File Selection dialog box. See Step 16 on
page 3-5.
• Uninstall then reinstall the calibration
software. See “Installing the Calibration
Software” on page 3-1.
• Close any other open programs to free up
memory.
• Reboot the computer then run only the
calibration software.
Cannot load the file
SDKColorMatch.dll.
Please reinstall the software.
Cannot load the file
SDKUsbCtrl.dll.
Please reinstall the software.
3-8
A file required by the calibration
software is missing or corrupt.
A file required by the calibration
software is missing or corrupt.
Uninstall then reinstall the calibration
software. See “Installing the Calibration
Software” on page 3-1.
Uninstall then reinstall the calibration
software. See “Installing the Calibration
Software” on page 3-1.
Page 33
Calibrating the Printer
Error MessageDescription or CausePossible Solution
Cannot open the USB port.
Please check the printer
The software is unable to
communicate with the printer.
cables and power.
Cannot access the file or read
the data.
Parameter error, such as
undefined tag or insufficient
A file required by the calibration
software is missing or corrupt.
An internal error has occurred within
the calibration software.
data.
The printer with the selected
ID number cannot be found.
The calibration software is unable to
find the printer with the selected
Printer ID.
The printer is not ready.The printer is not ready for
calibration.
The printer is busy.The printer is not ready for
calibration.
The ribbon is advancing.The printer is not ready for
calibration.
The operator panel is in use.The printer is not ready for
calibration.
• Check that the printer cables are secure.
• Check that the printer is turned on and the
operator panel Ready light is illuminated.
• Power the printer off then on.
• Reboot your computer.
Uninstall then reinstall the calibration
software. See “Installing the Calibration
Software” on page 3-1.
• Close the calibration software and try
calibrating the printer again.
• Uninstall then reinstall the calibration
software. See “Installing the Calibration
Software” on page 3-1.
• Check the KODAK web site for an updated
version of the calibration software.
• Close the calibration software.
• Check that the printer cables are secure.
• Check that the printer is turned on and the
operator panel Ready light is illuminated.
• Run the calibration software and try
choosing the printer again.
• Check that the printer cables are secure.
• Check that the printer is turned on and the
operator panel Ready light is illuminated.
• Wait a few minutes until the operator
panel Ready light is illuminated.
• If this message continues to occur, power
the printer off and then on.
• Wait a few minutes until the operator
panel Ready light is illuminated.
• If this message continues to occur, power
the printer off and then on.
• Wait a few minutes until the operator
panel Ready light is illuminated.
• If this message continues to occur, power
the printer off and then on.
3-9
Page 34
Calibrating the Printer
Error MessageDescription or CausePossible Solution
The printer is initializing.The printer is not ready for
calibration.
• Wait a few minutes until the operator
panel Ready light is illuminated.
• If this message continues to occur, power
the printer off and then on.
Paper error.The paper is empty or not loaded.Load the paper. See “Loading the Paper” on
page 1-8.
Paper empty.The paper is empty.Reload the paper. See “Loading the Paper”
on page 1-8.
Ribbon empty.The ribbon is empty.Reload the ribbon. See “Loading the Ribbon”
on page 1-5.
Paper jam.The paper is stuck in the printer or
paper path.
Cover open.The upper cover is open or not
latched.
Printer error: 2500. Please
_Contact your KODAK representative for
call for service.
Clear the paper jam. See “Clearing a Paper
Jam” on page 6-3.
Close the upper cover by pressing on the
center of the cover until it clicks.
service. Have available:
• the error code number
• the printer model number and serial
number (listed on the printer data plate)
Printer error 2504. Please call
_Contact your KODAK representative for
for service.
USB communication error.The software is unable to
communicate with the printer.
service. Have available:
• the error code number
• the printer model number and serial
number (listed on the printer data plate)
• Check the USB cable connection.
• Replace the USB cable.
• Try using a different USB port on the
computer.
• If the printer is connected through a USB
hub, try connecting directly to the
computer.
3-10
Page 35
4
Operating the Printer
Making Prints
You make prints using photo printing software applications. For
application-specific printing information, see the user’s guide or online Help
for the software application.
Handling and Storing Prints
For best results:
• Make sure hands are clean and free of food, oil, and grease.
• Store prints in a cool, dry environment free of chemical contamination.
• Store prints at temperatures below 72° F (25° C) for extended periods.
• Store prints at a relative humidity between 30% and 50%.
• Avoid exposure to high-intensity light sources, particularly fluorescent
light and sunlight, which are rich in ultraviolet radiation.
• Avoid exposure to vinyl items (those made of polyvinyl chloride, PVC) or
any plastic that contains plasticizer. If you use transparent sleeves, make
sure that they are not PVC-based.
Understanding the Operator Panel Lights
LightColorPrinter Status
PowerOrangeThe printer power is on.
ReadyGreenThe printer is ready to make prints.
ErrorRedAn error has occurred. See the message on the operator panel, then see
“Resolving Operator Panel Error Messages” on page 6-2.
4-1
Page 36
Operating the Printer
Using Setup Mode to Review Printer Settings
Use the operator panel to review printer settings in Setup mode.
Printer settings
are displayed here
Kodak
Photo Printer 6800
1,2
3
Paper
Menu Advance
Power
Ready
Error
1. Press Menu to enter Setup Mode.
2. Press Menu repeatedly to scroll
through the printer settings.
4
4. Press Enter to initiate an action
or accept a change.
5. Press Clear to exit Setup Mode.
Enter
Paper
Rewind/Clear
5
3. Press +/- to scroll through selections.
Accessing the Printer
Settings
Printer SettingOperator Panel
Display
Press Menu repeatedly to scroll through the printer settings in the following
order.
Action Required
Printer readyReadyNone. The printer is on and ready to make prints.
Making a test printTest Print ModePress enter to make a test print. See “Making a Test Print” on
page 1-10.
Check remaining
paper status
Checking the ribbon
status
Checking the printer
total print count
Checking the printer
firmware version
Checking the image
processing firmware
version
4-2
Remain = XXX/YYYNone. XXX represents how many remaining prints you can make
with the current paper roll. YYY represents the total number of
prints on a paper roll. The counter is reset each time you press
Paper Rewind.
DonorRemain = XX[%]None. XX[%] represents the percentage of the installed ribbon that
is available for making prints.
Printed = XXXXXNone. XXXXX represents the total number of prints made since the
printer was manufactured. This counter cannot be reset.
Main Firm =None. The printer control firmware version number is displayed.
DSP Firm =None. The image processing firmware version is displayed.
Page 37
5
Maintaining the Printer
To ensure good printer performance and high-quality prints, keep the printer
and its environment clean and dust-free.
Cleaning the Cabinet
Clean the exterior cabinet and filter openings regularly to eliminate dust
build-up and to prevent dirt from entering the printer.
1. Wipe the exterior cabinet, print catcher, and trim tray with a damp,
lint-free cloth.
CAUTION:
Never use abrasives or harsh chemicals to clean any part of the
printer. Do not allow any foreign objects or liquids to fall or
spill inside the printer. Fire or electric shock could result. If
any foreign object enters the printer, turn off the printer power
immediately, remove the power cord, and contact your KODAK
representative for service.
2. Vacuum the filter openings to remove dust.
Performing Routine Maintenance
To maintain good print quality:
1. Clean the stripper plate, platen roller, and cleaning rollers monthly,
using the alcohol pads included in the KODAK Thermal Printer Cleaning
Kit.
2. Only clean the thermal head when necessary. Do not include the thermal
head in your monthly cleaning process.
NOTE: If there is paper or ribbon loaded in the printer, remove it before
performing maintenance procedures.
WARNING:
Alcohol is a flammable liquid. It can cause eye irritation
and dry skin. Prolonged or repeated skin contact may cause
drying, cracking or irritation. Wash your hands with soap
and water following any maintenance procedures where
you use alcohol pads. For additional information, see the
Material Safety Data Sheet (MSDS).
5-1
Page 38
Maintaining the Printer
Cleaning the Thermal
Head and Stripper
Plate
In the United States for health, safety, and environment information, call
585-722-5151. Customers outside the U.S. can contact their local KODAK
Customer Service representative.
CAUTION:
Fingerprints can damage the thermal head, which looks like a
glass bar. Never touch it with your bare hands or fingers.
1. Make sure the power switch is turned off ().
2. Slide the cover release toward you, then open the upper cover carefully.
90˚
Thermal head
IMPORTANT: Cover does not open beyond a 90° angle.
CAUTION:
The thermal head becomes extremely hot during normal
operation. Wait approximately five minutes to begin cleaning
the head after you open the upper cover.
3. Remove an alcohol pad from its packaging. Move the pad along the
entire length of the thermal head, in one direction only. When you clean
the thermal head:
– Apply firm, even pressure.
– Make three passes along the thermal print head.
– Use a clean part of the pad for each pass.
4. Use another clean alcohol pad to wipe the edge of the stripper plate.
Stripper plate
5-2
Page 39
Cleaning the Platen
Roller
Maintaining the Printer
Platen roller
Cleaning the Cleaning
Rollers
1. Remove an alcohol pad from its packaging. Wipe the rubber section of
the platen roller with the pad.
2. Rotate the roller to clean the entire surface.
3. Allow the alcohol to dry completely (about five minutes) before you
resume printing.
It is essential to keep the cleaning rollers clean to prevent dirt from
transferring back onto the prints and keep the printer operating correctly.
IMPORTANT: There are two cleaning rollers in the printer. They are not
interchangeable. Clean them separately to prevent
reinstalling them in the wrong position.
1. Remove the rear cleaning roller by pulling up on the black knob.
Rear cleaning roller
Front cleaning roller
2. Remove an alcohol pad from its packaging. Wipe the rubber section of
the roller with the pad.
3. Reinstall the rear cleaning roller in the printer. Push the black knob until
the roller clicks into place.
WARNING:
There are sharp cutter blades inside the front roller area.
Do not insert hands or objects.
4. Repeat steps 1 - 3 to remove, clean, and reinstall the front cleaning
roller.
5-3
Page 40
Maintaining the Printer
5. Close the upper cover by pressing on the center of the cover until it
clicks in place.
6. Allow the alcohol to dry completely (about five minutes) before you
resume printing.
5-4
Page 41
6
Troubleshooting
Resolving Potential Problems
ProblemDescription or CausePossible Solution
Paper jam; error light is on,
printer does not operate
Prints have linear streaksThe thermal head is dirty.Clean the thermal head. See “Cleaning the
Prints have streaks made up of
small dots
Print size or aspect ratio is not
what you expected
The paper is stuck in the
printer.
The cleaning rollers are dirty. Clean the cleaning rollers. See “Cleaning the
The image file or printing
options need to be adjusted in
your photo printing software
application.
Clear the paper jam. See “Clearing a Paper Jam”
on page 6-3.
Thermal Head and Stripper Plate” on page 5-2.
If the problem persists, the heating element may
be damaged. Contact your KODAK
representative for service.
Cleaning Rollers” on page 5-3.
In your photo printing software application:
• Use the Fit to Page or Clip options (may not
be offered by all photo printing
applications).
• Adjust the image size to match the paper
size.
• Make sure the Portrait / Landscape setting
matches the orientation of the picture.
• For details, see the photo printing
application online Help.
Insufficient Memory errors occur
on your computer (not on the
printer) after making a substantial
number of prints
Your computer is low on RAM
and/or disk caching memory.
This can happen when you are
manipulating (rotating,
scaling, retouching, etc.)
high-resolution images (>72
dpi).
NOTE: It is not necessary to adjust the image
resolution (dpi) to match the printer
resolution. The printer driver
automatically scales your image to
match the printer resolution.
• Minimize the number of images that are open
at the same time.
• Purge the contents of the clipboard often.
• Close all applications except the photo
printing software application.
• See the photo printing software application
online Help for tips on memory optimization.
• See page A-1 for minimum and
recommended system requirements.
6-1
Page 42
Troubleshooting
Resolving Operator Panel Error Messages
Photo Printer 6800
Kodak
Power
Ready
Error
Paper
Menu Advance
Paper
Enter
Rewind/Clear
Refer to the following table to resolve errors reported on the operator panel.
If the problem persists, contact your KODAK representative for service.
Error MessageDescription or CausePossible Solution
Paper EmptyThe paper is empty or is not loaded.Load the paper. See “Loading the Paper”
on page 1-8.
Ribbon EmptyThe ribbon is empty or is not loaded.Load the ribbon. See “Loading the Ribbon”
on page 1-5.
Incorrect Paper/
Incorrect Ribbon
The loaded paper and ribbon are not the
same width.
Make sure the paper and ribbon are the
same width. Load the correct paper or
ribbon. See page 1-8 or page 1-5.
Paper Jam XXThe paper is stuck in the printer or paper
See “Clearing a Paper Jam” on page 6-3.
path.
Cover OpenThe upper cover is open or not latched.Close the cover by pressing on the center of
the cover until it clicks.
Paper Guide ErrorThe paper and paper guide sizes are
different.
Load the correct paper. See “Loading the
Paper” on page 1-8.
Data ErrorThere is a communication problem
Check the host computer.
between the printer and host computer.
Mecha Error XXThe printer has a mechanical problem.Contact your KODAK representative for
Control Error XXThe printer has a system control problem.
service. Have available:
• the error code number (XX)
TempSensErr XXThe printer has a problem with the
temperature sensor.
• the printer model number and serial
number (listed on the printer data
plate)
6-2
Page 43
Clearing a Paper Jam
If the Paper Jam message is displayed on the operator panel, there are two
methods that you can use to try to clear the paper jam.
Method 1
Troubleshooting
Kodak
Kodak
Power
Ready
Error
Power
Ready
Error
Photo Printer 6800
Photo Printer 6800
Paper
Menu Advance
Paper
Enter
Rewind/Clear
Paper
Menu Advance
Paper
Enter
Rewind/Clear
1. Press Paper Rewind until the Paper Empty message appears.
2. Press Paper Advance to re-load the paper into the printer.
The printer advances the paper, then cuts and discharges about 20 in.
(508 mm) of blank paper. This reduces the possibility of fingerprints
or other damage to the prints. It does not decrease the 750 4 x 6 in.
print capacity of the paper roll (see page A-2).
The operator panel displays the Ready message.
Method 2If the Paper Jam message is still displayed on the operator panel:
1. Turn off the printer and open the upper cover.
2. Remove the ribbon from the printer.
CAUTION:
Prevent damage to the printer. Do not pull abruptly on the
paper.
3. Slowly and carefully pull the jammed paper out of the printer.
4. Cut off any damaged or printed areas of the paper.
NOTE: Do not damage or mark any of the rollers.
6-3
Page 44
Troubleshooting
5. Close the upper cover and turn on the printer.
6. Press Paper Rewind to rewind the paper into the printer.
Photo Printer 6800
Kodak
Power
Ready
Error
Paper
Menu Advance
Paper
Enter
Rewind/Clear
If the Paper Jam message still appears on the operator panel, press
Paper Rewind again.
7. Open the upper cover and reload the ribbon. See “Loading the Ribbon”
on page 1-5.
8. Close the upper cover.
9. Reload the paper. See “Loading the Paper” on page 1-8.
NOTE: If the Paper Jam message is still displayed on the operator panel, and
you are at the end of a paper roll, it is possible that a segment of
paper is too short to automatically exit the printer. Remove the front
cleaning roller (see “Cleaning the Cleaning Rollers” on page 5-3)
and remove the segment of paper.
Recovering from a Power Interruption
CAUTION:
If the printer loses power while printing, the printer stops with
the thermal head positioned against the platen roller. The
platen roller could be deformed and damaged if the thermal
head is left in this position.
If a power outage occurs:
1. Open the upper cover immediately to release the pressure on the platen
roller. Leave the cover open until power is restored.
2. When power is restored, restart the printer by following the procedure
for “Clearing a Paper Jam” on page 6-3.
3. Submit your print job again.
6-4
Page 45
Appendix A: Important
Printer
Information
System Requirements
• Personal computer with MICROSOFT WINDOWS 2000 or
MICROSOFT WINDOWS XP operating system
• Minimum 1.0 GHz PENTIUM III microprocessor
• Minimum 128 MB of RAM; 2 GB of available hard disk space
NOTE: You may need up to 256 MB of RAM and 10 GB of hard disk space for
acceptable performance with some imaging applications on high
performance, multi-tasking operating systems.
• USB High Speed (2.0) compliant host device
Printer Specifications
DimensionsWidth
Depth
Height
Weight
(without ribbon and paper)
Operating
environment
Power Voltage/Frequency (auto
detection of the following ranges)
Power consumption 320 watts maximum
Print sizeKODAK Photo Printer 6800:
Temperature
Relative Humidity
11.4 in. (290 mm)
19.6 in. (496 mm)
13.6 in. (346 mm)
56 lbs (25 kG)
50 to 95° F (+10 to +35° C)
20 to 80%
90V to 132V / 48 Hz to 62 Hz
180V to 264V / 48 Hz to 62 Hz
• 4 x 6 in. (102 x 152 mm)
• 6 x 8 in. (152 x 203 mm) with border
• 6 x 8 in. (152 x 203 mm) borderless
KODAK Photo Printer 6805:
• 3.5 x 5 in. (90 x 127 mm)
A-1
Page 46
Important Printer Information
Printing time
(after file download)
4 x 6 in. (102 x 152 mm) - 11 seconds
6 x 8 in. (152 x 203 mm) - 19 seconds
3.5 x 5 in. (90 x 127 mm) - 11 seconds
Printer Supplies
Paper and RibbonEach Photo Print Kit contains the correct media set (roll-feed paper and
ribbon) for your printer model, either the KODAK Photo Printer 6800 or
KODAK Photo Printer 6805. Photo Print Kits are sold separately.
IMPORTANT: For best results, replace both the paper and ribbon at the
same time.
KODAK Photo Print Kit 6800 / 4R Specifications
Storage specifications86° F (30° C) or lower
60% relative humidity or lower
Capacity750 prints, paper and ribbon*
Paper and ribbon width 6 in. (152 mm)
Ribbon patch length4 in. (102 mm)
KODAK Photo Print Kit 6800 / 6R Specifications
Storage specifications86° F (30° C) or lower
60% relative humidity or lower
Capacity750 - 4 x 6 prints, paper, and ribbon* or
375 - 6 x 8 prints, paper, and ribbon*
Paper and ribbon width 6 in. (152 mm)
Ribbon patch length8 in. (203 mm)
KODAK Photo Print Kit 6805 / 3R Specifications
Storage specifications86° F (30° C) or lower
60% relative humidity or lower
Capacity750 prints, paper, and ribbon*
Paper and ribbon width 5 in. (127 mm)
* The paper roll contains a small amount of additional paper to allow for the
extra feed when loading the paper and to minimize end of roll impressions.
A-2
Page 47
Important Printer Information
Handling and Storing the
Paper and Ribbon
Thermal Printer
Cleaning Kit
For the best quality prints, carefully handle and store your paper and ribbon:
• To avoid fingerprints, handle the ribbon by the spool ends; do not touch
the ribbon material. Do not touch the glossy side of the paper.
• Store the paper and ribbon away from direct sunlight.
Use the KODAK Thermal Printer Cleaning Kit when performing routine
maintenance on the printer (see page 5-1). One Thermal Printer Cleaning Kit
is included with your printer.
KODAK Thermal Printer Cleaning Kit
Catalog number172-1117
ContentsIndividually packaged alcohol pads (10)
WARNING:
Alcohol is a flammable liquid. It can cause eye irritation
and dry skin. Wash your hands with soap and water
following any maintenance procedures where you use
alcohol pads.
Print CatcherThe KODAK Photo Printer 6800/6805 comes with a print catcher that collects
3.5 x 5 in. and 4 x 6 in. finished prints. Use the KODAK Photo Printer 6800/6R
Print Catcher to collect 6 x 8 in. finished prints.
KODAK Photo Printer 6800/6R Print Catcher
Catalog number816-9690
ContentsPrint Catcher (1)
Packing and Transporting the Printer
1. Remove the paper and ribbon from the printer.
2. Reinstall the packing materials; see page 1-3.
3. Repack the printer in the original packing box. See the
packing/unpacking instructions included with the box.
ENERGY STAR Partner
As an ENERGY STAR Partner, Eastman Kodak Company has determined that
this product meets the ENERGY STAR guidelines for energy efficiency.
A-3
Page 48
Important Printer Information
Getting Help
Help with your printer is available from the following sources:
• Troubleshooting section in this manual, Chapter 6.
• Your KODAK Customer Service representative.
A-4
Page 49
Appendix B: Safety and
Regulatory
Information
Important Safety Information
CAUTION:
Use of controls or adjustments, or performance of procedures
other than those specified in this manual may result in injury
and/or damage to the printer.
• The power outlet should be easily accessible and installed near the
printer.
• Position the power cable so that it cannot be pulled on or tripped over.
• Never allow the power cable to contact hot surfaces.
• The power outlet must be grounded. An ungrounded outlet can cause
fire, electric shock, or harmful interference to nearby electrical devices.
• Use only the power cable provided with the printer.
• Do not operate the printer with a damaged power cable.
• Always unplug the power cable from the printer before cleaning or when
the printer is not in use.
• If the printer has been dropped or damaged, be sure a qualified service
person examines the printer before you use it.
• Do not block the filter openings on the printer cabinet.
• Do not expose the printer to moisture or water.
• Do not allow any foreign objects or liquids to fall or spill inside the
printer. Fire or electric shock could result.
• The thermal head becomes extremely hot during normal operation. Do
not touch it.
• Alcohol pads are used to clean the thermal head and other internal
printer components. In the United States for health, safety, and
environment information, call 585-722-5151. Customers outside the
U.S. can contact their local KODAK Customer Service representative.
B-1
Page 50
Safety and Regulatory Information
Safety Labels
Please observe the important safety warnings that are posted on the printer.
CAUTION HOT SURFACE
To avoid burns, use caution when closing the cover.
CAUTION HOT SURFACE
The thermal head becomes extremely hot
during normal operation. Do not touch it.
P/N 2J5451
1641132182
P/N 2J5452
1641132183
CAUTION SHARP OBJECTS
The metal edges of the printer may be sharp.
P/N 2J5439
1641132233
CAUTION SHARP CUTTER BLADE
There are sharp cutter blades inside the printer. Do not
insert hands or objects.
This label is posted behind the trim tray.
B-2
Page 51
Safety and Regulatory Information
Regulatory and Safety Compliance
SafetyComplies with UL 60950 Third Edition—CAN/CSA C22.2
No. 60950 Third Edition
EN 60950:2000
IEC 60950 Fourth Edition
Radio Frequency
Interference
NOTE: This equipment has been tested and found to comply with the limits
for a Class A digital device, pursuant to part 15 of the FCC rules. These
limits are designed to provide reasonable protection against
interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with
the instruction manual, may cause interference to radio
communications. Operation of this equipment in a residential area is
likely to cause interference in which case the user will be required to
correct the interference at his or her own expense.
Requirements of the EMC directive 89/336/EEC were met through compliance
with the following:
• EN 55022: 94 (class B) with Amendments A1:95 and A2:97
• EN 55024: 98 ITE Immunity includes the following:
EN61000-4-2 ESD
EN61000-4-3 Radiated rf immunity
EN61000-4-4 EFT
EN61000-4-5 Surge
EN61000-4-6 Conducted rf immunity
EN61000-4-11 Voltage dips and interruptions
• EN 61000-3-2 Harmonics
• EN 61000--3-3 Flicker
"Changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment."
This is a Class A product based on the standard of the Voluntary Control
Council for Interference from Information Technology Equipment (VCCI). If
this is used near a radio or television receiver in a domestic environment, it
may cause radio interference. Install and use the equipment according to the
instruction manual.
B-3
Page 52
Safety and Regulatory Information
Noise EmissionThe operator-position noise emission value is 58 dB(A).*
* Average value specified in accordance to JIS Z8731
DisposalThis product contains a small amount of lead in the solder on the circuit
boards. Disposal of this material may be regulated due to environmental
considerations. For disposal or recycling information, please contact your
local authorities. In the USA, contact the Electronics Industry Alliance at
http://www.eiae.org.