Klark Teknik HELIX, HELIX DN9340E, HELIX DN9344E, HELIX DN9848E, HELIX DN9340 Hardware Setup Manual

HELIX Remote Control:

Hardware Set-up Guide

HELIX Remote Control: Hardware Set-up Guide

User Guide

3

Contact Details:

Klark Teknik,

Klark Teknik Building,

Walter Nash Road,

Kidderminster.

Worcestershire.

DY11 7HJ.

England.

Tel: [phone]

Fax: [phone]

Email: [e-mail]

Website: www.klarkteknik.com

HELIX Remote Control: Hardware Set-up Guide - User Guide

DOC00061 Issue A - August 2007

© Telex Communications (UK) Limited.

In line with the company’s policy of continual improve ment, specifications and function may be

subject to change without notice. This User Guide was correct at the time of writing. E&OE.

HELIX Remote Control: Hardware Set-up Guide

User Guide

4

HELIX Remote Control: Hardware Set-up Guide

User Guide

5

CONTENTS

1 INTRODUCTION .......................................................................................... 7

1.1 Associated documentation .......................................................................................... 7

2 CONTROLLING A NETWORK USING HELIX RCS .................................................... 8

2.1 Solo Tracking System (STS)........................................................................................ 8

2.2 Working with a RapidE (multi-master mode).................................................................. 8

3 HELIX UNIT INTERCONNECTIONS..................................................................... 9

3.1 Connecting the HELIX units in a ‘daisy chain’................................................................. 9

3.2 Connecting the HELIX units to an Ethernet switch or hub................................................10

4 ETHERNET CONNECTION ...............................................................................11

4.1 Ethernet connection – standard ..................................................................................11

4.2 Ethernet connection – wireless option..........................................................................12

4.3 Configuring the network devices .................................................................................13

4.3.1 HELIX unit/PC configuration ................................................................................... 13

4.3.2 RapidE unit/PC configuration .................................................................................. 13

4.3.3 Wireless and Lantronix UDS110 configuration ........................................................... 13

4.3.4 Fault Finding Tips ................................................................................................. 13

5 SERIAL CONNECTION (OPTION) ......................................................................14

5.1 Serial connection details............................................................................................14

5.2 Connection Procedure ...............................................................................................14

6 REMOTE CONTROL CONNECTION OPTIONS..........................................................16

6.1 Single-unit serial connections.....................................................................................16

6.2 Multiple-unit Ethernet connections .............................................................................. 17

6.3 Multiple-unit serial connections...................................................................................19

6.4 Ethernet and serial ................................................................................................... 20

6.5 RapidE ....................................................................................................................21

HELIX Remote Control: Hardware Set-up Guide

User Guide

6

HELIX Remote Control: Hardware Set-up Guide

User Guide

7

1 INTRODUCTION

This User Guide gives details of HELIX remote control, which is fundamental to the Show Command
system. It shows you how to control a network using HELIX Remote Control Software (RCS), how to
connect HELIX units together in a system or network, what types of system-to-PC/RapidE Ethernet
connections are available and details all of the remote connection options.

The Show Command units covered are: DN9340E, DN9344E, DN9848E, DN9340, DN9344, DN9848 and
DN9331. Units with the “E” suffix are Ethernet units and the DN9331 is the RapidE.

Please note the following when considering your remote control connection options:

• A system comprises two or more units of a single type (Ethernet or non-Ethernet) directly
interconnected or connected to the same Ethernet switch/hub.

• A network comprises one or more systems directly connected to a single port of a laptop/PC, a
wireless access point (Ethernet only) or external port of a RapidE (Ethernet only).

• Although there are many combinations available for remote operation, it is always worthwhile
remembering that Ethernet provides faster operation than serial.

• All units in a system must be running the same protocol version. The protocol version is
determined by the first digit in the software version, for example, if a DN9340E unit was running
host software version 4.00, the protocol version is 4.

• When using dual Ethernet-serial networks, both networks can be running different protocols.
However, the laptop/PC needs to be running an RCS program - of matching protocol - for each
network.

• To combine Ethernet and serial together in a single network, a Lantronix UDS1100 converter is
required. (The Lantronix UDS1100 is a lead-free version of the Lantronix UDS100.)

• Connection to the laptop/PC can be via Ethernet (direct or wireless), serial or USB.

• Wireless operation is only available using Ethernet.

1.1 Associated documentation

To carry out some of the procedures detailed in this guide you will need the following User Guides:

• “ELGAR Library Manager”, part number DOC00045-ELGAR.

• “HELIX Remote Control Software: Brief Guide to Setting Up an Ethernet System”, part number

DOC02-UDS1100.

We also recommend that this User Guide is read in conjunction with the Operator Manual and User
Guide appropriate to your equipment.

The User Guide “A Brief Introduction To Show Command”, part number DOC00062 gives useful
background information on Show Command.

All of this documentation can be found on our website www.klarkteknik.com.