KitchenAid KSSC36QTS, KSSC36FTS, KSSC42FTS, KSSC48QTS, KSSC48FTS Use And Care Manual

...

SIDE BY SIDE BUILT-IN REFRIGERATOR

Use & Care Guide

For questions about features, operation/performance, parts, accessories or service, call: 1-800-422-1230

or visit our website at www.kitchenaid.com

In Canada call: 1-800-807-6777 or visit our website at www.KitchenAid.ca

REFRIGERADOR EMPOTRADO

DE DOS PUERTAS

Manual de uso y cuidado

Para consultas respecto a características, operación/desempeño, partes, accesorios o servicio, llame al: 1-800-422-1230

En Canadá, llame al: 1-800-807-6777 o visite nuestra página de internet www.KitchenAid.ca

o visite nuestra página de internet www.kitchenaid.com

RÉFRIGÉRATEUR ENCASTRÉ CÔTE À CÔTE

Guide d’utilisation et d’entretien

Au Canada, pour assistance, installation ou service composez le 1-800-807-6777 ou visitez notre site web à www.KitchenAid.ca

Table of Contents/Índice/Table des matières..................................................................2

W10161714A

TABLE OF CONTENTS

REFRIGERATOR SAFETY .............................................................3

Proper Disposal of Your Old Refrigerator....................................3

BEFORE USE..................................................................................4

REFRIGERATOR USE....................................................................4

Power On/Off Switch ...................................................................4

Water Supply Requirements........................................................5

Water System Preparation........................................................... 5

Normal Sounds ............................................................................6

Ensuring Proper Air Circulation....................................................6

Using Controls..............................................................................6

Holiday Mode ...............................................................................7

Water and Ice Dispensers............................................................ 8

Water Filter Indicator.................................................................... 9

Water Filtration System..............................................................10

Ice Maker and Storage Bin ........................................................11

REFRIGERATOR FEATURES ......................................................12

Refrigerator Shelves...................................................................12

Ingredient Care Center...............................................................12

Crisper and Covers ....................................................................12

Wine Rack ..................................................................................13

ÍNDICE

SEGURIDAD DEL REFRIGERADOR...........................................23

Cómo deshacerse adecuadamente de su refrigerador viejo....23

ANTES DE USAR..........................................................................24

USO DE SU REFRIGERADOR.....................................................24

Interruptor de encendido/apagado............................................24

Requisitos del suministro de agua.............................................25

Preparación del sistema de agua ..............................................25

Sonidos normales ......................................................................26

Cómo asegurar la debida circulación del aire ...........................26

Uso de los controles ..................................................................26

Holiday Mode (Modo de día de fiesta).......................................28

Despachadores de agua y hielo ................................................28

Indicador del filtro de agua ........................................................30

Sistema de filtración de agua ....................................................30

Fábrica de hielo y depósito........................................................31

CARACTERÍSTICAS DEL REFRIGERADOR..............................32

Estantes del refrigerador............................................................32

Centro de cuidado de ingredientes ...........................................32

Cajones para verduras y tapas..................................................33

FREEZER FEATURES ..................................................................13

Freezer Shelf...............................................................................13

Freezer Basket............................................................................13

DOOR FEATURES ........................................................................13

Utility Compartment ...................................................................13

Door Bins....................................................................................13

REFRIGERATOR CARE ...............................................................14

Cleaning......................................................................................14

Changing the Light Bulbs...........................................................14

Power Interruptions....................................................................15

Vacation Care.............................................................................15

TROUBLESHOOTING ..................................................................15

ASSISTANCE OR SERVICE.........................................................18

In the U.S.A. ...............................................................................18

In Canada ...................................................................................18

Accessories ................................................................................19

WATER FILTER CERTIFICATIONS.............................................19

PERFORMANCE DATA SHEETS ................................................20

WARRANTY ..................................................................................22

Portabotellas ..............................................................................33

CARACTERÍSTICAS DEL CONGELADOR .................................33

Estante del congelador ..............................................................33

Canastilla del congelador...........................................................33

CARACTERÍSTICAS DE LA PUERTA .........................................34

Compartimiento utilitario............................................................34

Recipientes de las puertas.........................................................34

CUIDADO DE SU REFRIGERADOR............................................34

Limpieza .....................................................................................34

Cómo cambiar los focos............................................................35

Cortes de corriente.....................................................................35

Cuidado durante las vacaciones................................................36

SOLUCIÓN DE PROBLEMAS......................................................36

AYUDA O SERVICIO TÉCNICO...................................................40

En los EE.UU. .............................................................................40

En Canadá..................................................................................40

Accesorios..................................................................................40

HOJA DE DATOS DEL RENDIMIENTO ......................................41

GARANTÍA.....................................................................................43

TABLE DES MATIÈRES

SÉCURITÉ DU RÉFRIGÉRATEUR ..............................................44

Mise au rebut de votre vieux réfrigérateur.................................44

AVANT L’UTILISATION................................................................45

UTILISATION DU RÉFRIGÉRATEUR..........................................45

Commutateur marche/arrêt .......................................................45

Spécifications de l’alimentation en eau.....................................46

Préparation du système d’eau...................................................46

Sons normaux ............................................................................47

Pour s’assurer d’une circulation d’air appropriée .....................47

Utilisation des commandes........................................................47

Holiday Mode (mode vacances) ................................................49

Distributeurs d'eau et de glaçons..............................................49

Indicateur du filtre à eau.............................................................51

Système de filtration d'eau ........................................................51

Machine à glaçons et bac d’entreposage .................................52

CARACTÉRISTIQUES DU RÉFRIGÉRATEUR ...........................53

Tablettes du réfrigérateur...........................................................53

Centre de soins des ingrédients ................................................54

Bac à légumes et couvercles.....................................................54

Casier à vin.................................................................................54

CARACTÉRISTIQUES DU CONGÉLATEUR...............................55

Tablette de congélateur .............................................................55

Panier du congélateur ................................................................55

CARACTÉRISTIQUES DE LA PORTE.........................................55

Compartiment utilitaire...............................................................55

Compartiments dans la porte ....................................................55

ENTRETIEN DU RÉFRIGÉRATEUR ............................................56

Nettoyage ...................................................................................56

Remplacement des ampoules d’éclairage ................................56

Pannes de courant .....................................................................57

Entretien avant les vacances .....................................................57

DÉPANNAGE.................................................................................58

ASSISTANCE OU SERVICE.........................................................61

Accessoires ................................................................................61

FEUILLES DE DONNÉES SUR LA PERFORMANCE.................62

GARANTIE.....................................................................................64

REFRIGERATOR SAFETY

Your safety and the safety of others are very important.

We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages.

This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or hurt you and others. All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.”

These words mean:

You can be killed or seriously injured if you don't immediately

DANGER

WARNING

All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed.

IMPORTANT SAFETY INSTRUCTIONS

WARNING:

■ Plug into a grounded 3 prong outlet.

■ Do not remove ground prong.

■ Do not use an adapter.

■ Do not use an extension cord.

■ Disconnect power before servicing.

■ Replace all parts and panels before operating.

■ Remove doors from your old refrigerator.

To reduce the risk of fire, electric shock, or injury when using your refrigerator, follow these basic precautions:

follow instructions.

can be killed or seriously injured if you don't

You instructions.

■ Use nonflammable cleaner.

■ Keep flammable materials and vapors, such as gasoline,

away from refrigerator.

■ Use two or more people to move and install refrigerator.

■ Disconnect power before installing ice maker (on ice maker

kit ready models only).

■ Use a sturdy glass when dispensing ice (on some models).

SAVE THESE INSTRUCTIONS

Proper Disposal of Your Old Refrigerator

WARNING

Suffocation Hazard Remove doors from your old refrigerator. Failure to do so can result in death or brain damage.

IMPORTANT: Child entrapment and suffocation are not problems of the past. Junked or abandoned refrigerators are still dangerous – even if they will sit for “just a few days.” If you are getting rid of your old refrigerator, please follow these instructions to help prevent accidents.

Before You Throw Away Your Old Refrigerator or Freezer:

■ Take off the doors.

■ Leave the shelves in place so that children may not easily

climb inside.

BEFORE USE

Remove the Packaging

■ If the ice storage bin is located on the door, remove the

temporary shield from underneath the ice storage bin. See “Ice Maker and Storage Bin.”

■ Remove tape and glue residue from surfaces before turning

on the refrigerator. Rub a small amount of liquid dish soap over the adhesive with your fingers. Wipe with warm water and dry.

■ Do not use sharp instruments, rubbing alcohol, flammable

fluids, or abrasive cleaners to remove tape or glue. These products can damage the surface of your refrigerator. For more information, see “Refrigerator Safety.”

■ Dispose of/recycle all packaging materials.

REFRIGERATOR USE

WARNING

Electrical Shock Hazard Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter. Do not use an extension cord. Failure to follow these instructions can result in death,

fire, or electrical shock.

Clean Before Using

After you remove all of the packaging materials, clean the inside of your refrigerator before using it. See the cleaning instructions in “Refrigerator Care.”

Important information to know about glass shelves and covers:

Do not clean glass shelves or covers with warm water when they are cold. Shelves and covers may break if exposed to sudden temperature changes or impact, such as bumping. For your protection, tempered glass is designed to shatter into many small, pebble-size pieces. This is normal. Glass shelves and covers are heavy. Use special care when removing them to avoid impact from dropping.

Power On/Off Switch

If you need to turn the power to your refrigerator On or Off, you must remove the top grille assembly to access the power switch. Turn the power to the refrigerator Off when cleaning your refrigerator or changing light bulbs.

To Remove Top Grille:

1. Grasp both ends of the top grille.

2. Push the top grille straight up, then pull straight out. Lay the

grille on a soft surface.

B BA

WARNING

Explosion Hazard

Keep flammable materials and vapors, such as gasoline, away from refrigerator.

Failure to do so can result in death, explosion, or fire.

A. Top grille B. Cabinet side trims

To Replace Top Grille:

1. Insert top grille hooks (located on the back of the top grille)

onto mounting bolts on the side trim.

2. Pull grille down slightly to lock into place.

Turn Power On or Off:

1. Remove top grille.

2. Press power switch to the On or Off position.

3. Replace top grille.

IMPORTANT: Be sure the power switch is set to the On position

after cleaning refrigerator or changing light bulbs.

A. Power switch

Water Supply Requirements

Read all directions before you begin.

IMPORTANT:

■ When your refrigerator was installed, the water connection

from the water source should have been connected to your refrigerator. If your refrigerator is not connected to a water source, see “Connect to Water Line” in the Installation Instructions. If you have any questions about your water connection, see “Troubleshooting” or call a licensed, qualified plumber.

■ If you turn the refrigerator on before the water line is

connected, turn the ice maker OFF. See “Ice Maker and Storage Bin.”

■ All installations must meet local plumbing code requirements.

Water Pressure

A cold water supply with water pressure between 30 and 120 psi (207 and 827 kPa) is required to operate the water dispenser and ice maker. If you have questions about your water pressure, see “Troubleshooting” or call a licensed, qualified plumber.

Reverse Osmosis Water Supply

IMPORTANT: The pressure of the water supply coming out of a

reverse osmosis system going to the water inlet valve of the refrigerator needs to be between 30 and 120 psi (207 and 827 kPa).

If a reverse osmosis water filtration system is connected to your cold water supply, the water pressure to the reverse osmosis system needs to be a minimum of 40 psi (276 kPa).

If the water pressure to the reverse osmosis system is less than 40 psi (276 kPa):

■ Check to see whether the sediment filter in the reverse

osmosis system is blocked. Replace the filter if necessary.

■ Allow the storage tank on the reverse osmosis system to refill

after heavy usage.

■ If your refrigerator has a water filter, it may further reduce the

water pressure when used in conjunction with a reverse osmosis system. Remove the water filter. See “Water Filtration System.”

If you have questions about your water pressure, call a licensed, qualified plumber.

Water System Preparation

Please read before using the water system. Immediately after installation, follow the steps below to make

sure that the water system is properly cleaned.

1. Open the freezer door and turn off the ice maker. For Style 1, lift up the wire shutoff arm as shown. For Style 2, move the switch to the OFF (right) setting as shown. The On/Off switch is located on the top right side of the freezer compartment.

Style 1 – Non-Dispenser Models

Style 2 – Dispenser Models

NOTE: If your model has a base grille filter system, make sure the

base grille filter is properly installed and the cap is in the horizontal position.

Do not use with water that is microbiologically unsafe or of unknown quality without adequate disinfection before or after the system.

2. Use a sturdy container to depress and hold the water dispenser lever for 5 seconds, then release it for 5 seconds. Repeat until water begins to flow. Once water begins to flow, continue depressing and releasing the dispenser lever (5 seconds on, 5 seconds off) for an additional 2 minutes. This will flush air from the filter and water dispensing system. Additional flushing may be required in some households.

NOTE: As air is cleared from the system, water may spurt out of the dispenser.

3. Open the freezer door and turn on the ice maker. For Style 1, lower the wire shutoff arm. For Style 2, move the switch to the ON (left) position.

■ Allow 24 hours to produce the first batch of ice.

■ Discard the first three batches of ice produced.

■ Depending on your model, you may want to select the

maximum ice feature to increase the production of ice.

Normal Sounds

Your new refrigerator may make sounds that your old one didn’t make. Because the sounds are new to you, you might be concerned about them. Most of the new sounds are normal. Hard surfaces, such as the floor, walls, and cabinets, can make the sounds seem louder. The following describes the kinds of sounds and what may be making them.

■ If your refrigerator is equipped with an ice maker, you will hear

a buzzing sound when the water valve opens to fill the ice maker for each cycle.

■ Your refrigerator is designed to run more efficiently to keep

your food items at the desired temperatures and to minimize energy usage. The high efficiency compressor and fans may cause your refrigerator to run longer than your old one. You may also hear a pulsating or high-pitched sound from the compressor or fans adjusting to optimize performance.

■ You may hear the evaporator fan motor circulating air through

the refrigerator and freezer compartments. The fan speed may increase as you open the doors or add warm food.

■ Rattling noises may come from the flow of refrigerant, the

water line, or items stored on top of the refrigerator.

■ Water dripping on the defrost heater during a defrost cycle

may cause a sizzling sound.

■ As each cycle ends, you may hear a gurgling sound due to

the refrigerant flowing in your refrigerator.

■ Contraction and expansion of the inside walls may cause a

popping noise.

■ You may hear air being forced over the condenser by the

condenser fan.

■ You may hear water running into the drain pan during the

defrost cycle.

Ensuring Proper Air Circulation

In order to ensure proper temperatures, you need to permit airflow between the two sections. Cold air enters the bottom of the freezer section and moves up. It then enters the refrigerator section through the top vent. Air then returns to the freezer as shown.

Using Controls

IMPORTANT:

■ The refrigerator control adjusts the refrigerator compartment

temperature. The freezer control adjusts the freezer compartment temperature.

■ Wait 24 hours after you turn on the refrigerator before you put

food into it. If you add food before the refrigerator has cooled completely, your food may spoil.

NOTE: Adjusting the refrigerator and freezer controls to a lower (colder) setting will not cool the compartments any faster.

■ If the temperature is too warm or too cold in the refrigerator or

freezer, first check the air vents to be sure they are not blocked before adjusting the controls.

■ The preset settings should be correct for normal household

usage. The controls are set correctly when milk or juice is as cold as you like and when ice cream is firm.

■ The actual temperature may differ from the display when a

door is open for an extended period of time.

NOTE: The factory recommended set points are 0°F (-18°C) for the freezer and 37°F (3°C) for the refrigerator.

Turning Refrigerator On and Viewing Set Points

■ Press the Cooling (ON/OFF) touch pad.

NOTE:

■ After the refrigerator is turned on, the Over Temperature audio

alarm and indicator light may activate every 1¹⁄₂ hours until the refrigerator and freezer temperatures are below 48°F (9°C) and 15°F (-9°C), respectively, or until the alarm is turned off. To turn off the audio alarm and indicator light, see “Master Alarm Reset.”

■ The ON/OFF touch pad on the control panel shuts down

refrigerator functions such as cooling, lighting, fans and compressors. To turn the power off completely, use the power ON/OFF switch located behind the top grille. See “Power On/Off Switch.”

Do not block any of these vents with food such as soda, cereal, bread, etc. Do not block any airflow vents. If the vents are blocked, airflow will be obstructed and temperature and moisture problems may occur.

IMPORTANT: Because air circulates between both sections, any odors formed in one section will transfer to the other. You must thoroughly clean both sections to eliminate odors. To avoid odor transfer and drying out of food, wrap or cover foods tightly.

Viewing the Celsius Temperatures

■ Press °C touch pad. To redisplay degrees Fahrenheit, press

°C again.

NOTE: If the freezer temperature is below zero, the negative sign next to the freezer display will light up. This is normal.

Adjusting Controls

NOTE: Wait at least 24 hours between adjustments. Recheck the

temperatures before other adjustments are made.

To Adjust Set Point Temperatures:

■ Press the refrigerator or freezer PLUS (+) or MINUS (-) touch

pad until the desired temperature is reached.

■ Press the Set To Recommended touch pad to reset the set

points to the factory recommended temperatures. NOTE: The set point range for the freezer is -5°F to 5°F

(-21°C to -15°C). The set point range for the refrigerator is 33°F to 45°F (0°C to 7°C).

CONDITION/REASON: TEMPERATURE

REFRIGERATOR too cold Not set correctly for conditions

REFRIGERATOR too warm High use or room very warm

FREEZER too cold Not set correctly for conditions

FREEZER too warm/too little ice High use or heavy ice use

ADJUSTMENT:

REFRIGERATOR Control 1° higher

REFRIGERATOR Control 1° lower

FREEZER Control 1° higher

FREEZER Control 1° lower

Water Filter Indicator & Reset

See “Water Filter Indicator” section.

A Master Alarm Reset can be performed by pressing Cooling (ON/OFF) twice or by turning the power to the refrigerator off and on again. See “Power On/Off Switch.” After performing a Master Alarm Reset, the indicator light will reactivate if the condition that caused the alarm is still present. See “Over Temperature,” “Call Service,” or “Door Open.”

Door Open

The Door Open indicator light will flash, an alarm will sound and the interior lights will turn off when a door has been open for longer than 10 minutes. When the door is closed, the audio alarm will reset and turn off, but the Door Open indicator light will continue to flash until the temperature is equal to or below 45°F (7°C) and 15°F (-9°C) for the refrigerator and freezer compartments, respectively.

NOTE: To deactivate the audio alarm and indicator light, see “Master Alarm Reset.”

Over Temperature

IMPORTANT: If the Over Temperature Alarm activates, your food

may spoil. See the “Power Interruptions.” Minimize door openings until temperatures return to normal.

The Over Temperature feature is designed to let you know when either the refrigerator temperature rises above 48°F (9°C) or the freezer temperature rises above 15°F (-9°C) for longer than 1¹⁄₂ hours. The audio alarm will shut off automatically when the temperature returns to normal, but the indicator light will continue to flash until the Alarm is pressed to let you know that an over temperature condition has occurred.

If the over temperature condition is still present when an Over Temperature Reset is performed, the indicator light will continue to reactivate every 1¹⁄₂ hours until refrigerator and freezer temperatures are below 48°F (9°C) and 15°F (-9°C), respectively.

NOTE: To deactivate the audio alarm and indicator light, see “Master Alarm Reset.”

Max Cool

The Max Cool feature assists with periods of heavy ice usage, full grocery loads, or temporarily warm room temperatures.

■ Press MAX COOL to turn on the Max Cool feature. The Max

Cool indicator light will remain on for 24 hours unless manually turned off.

NOTE: The temperature display will remain at 34°F (1°C) and -5°F (-21°C) for the refrigerator and freezer compartments, respectively, while the Max Cool feature is enabled. After 24 hours, the refrigerator returns to the previous temperature set points.

Alarm Functions

Master Alarm Reset

Pressing Alarm Reset once will turn off the audio alarm and indicator light. The audio alarm will not sound again for the current condition that caused the alarm until a new condition occurs or until a Master Alarm Reset is performed.

Call Service

If the Call Service indicator light is flashing, call for service. See the “Assistance or Service” section for information on calling for service.

NOTE: To deactivate the audio alarm and indicator light, see “Master Alarm Reset.”

Holiday Mode

The Holiday Mode feature is designed for the traveler or for those whose religious observances require turning off the lights and ice maker. By selecting this feature, the temperature set points and Deli Pan settings remain unchanged, the ice maker will be disabled and the interior lights will turn off. For most efficient refrigerator operation, it is recommended to exit the Holiday Mode when it is no longer required.

To fully activate Holiday Mode, you must follow the instructions below for both the control panel and dispenser panel (on some models).

IMPORTANT: If you do not activate Holiday Mode in both ways listed below, some functions you wish to disable will remain active.

Control Panel

In Holiday Mode, the temperature set points remain unchanged and the interior lights turn off.

■ Press HOLIDAY MODE to turn on Holiday Mode.

■ Press HOLIDAY MODE again to turn Holiday Mode off.

Dispenser Panel (on some models)

In Holiday Mode, the dispenser levers are disabled and the dispenser lights turn off.

■ To turn on Holiday Mode, press and hold ICE, LIGHT and

LOCKOUT at the same time for 3 seconds. When the feature turns on, the indicator light around the LOCKOUT button will blink and “HOL” will appear on the dispenser display.

■ To turn Holiday Mode off, press and hold ICE, LIGHT and

LOCKOUT at the same time for 3 seconds again. NOTE: If the Max Cool feature has been selected prior to

turning on the Holiday Mode feature, then the set points will remain at 34°F (1°C) and -5°F (-21°C) for the refrigerator and freezer compartments, respectively, until the Max Cool feature times out. The refrigerator will then return to the previous temperature set points chosen prior to the selection of the Max Cool feature, but the lights and ice maker will remain off until the Holiday Mode is pressed again.

Water Dispenser

To Dispense Water:

1. Press a sturdy glass against the water dispenser pad.

NOTES:

■ While dispensing water and for 3 seconds after

dispensing has stopped, the digital display will show how many ounces of water have been dispensed.

■ To switch from ounces to cups, press and hold ICE and

LOCK at the same time until the dispenser beeps after 3 seconds. To switch from cups to liters, press and hold the buttons for another 3 seconds. To switch back to ounces, repeat the process a third time.

2. Remove the glass to stop dispensing.

NOTE: Water may have an off-flavor if you do not use the

dispenser periodically. Dispense enough water every week to maintain a fresh supply.

Ice Dispenser

Water and Ice Dispensers

(on some models)

Depending on your model, your water and ice dispensers may have one or more of the following features: a water level indicator in the dispenser tray, a special light that turns on when you use the dispenser, or a lock option to avoid unintentional dispensing.

NOTES:

■ The dispensing system will not operate when the freezer door

is open.

■ After connecting the refrigerator to a water source, flush the

water system. Use a sturdy container to depress and hold the water dispenser lever for 5 seconds, then release it for 5 seconds. Repeat until water begins to flow. Once water begins to flow, continue depressing and releasing the dispenser lever (5 seconds on, 5 seconds off) for an additional 2 minutes. This will flush air from the filter and water dispensing system. Additional flushing may be required in some households. As air is cleared from the system, water may spurt out of the dispenser.

■ Allow 24 hours for the refrigerator to cool down and chill

water.

■ Allow 24 hours to produce the first batch of ice. Discard the

first three batches of ice produced.

Ice dispenses from the ice maker storage bin in the freezer when the dispenser pad is pressed. The dispensing system will not operate when the freezer door is open. To turn off the ice maker, see “Ice Maker & Storage Bin.”

Your ice maker can produce both crushed and cubed ice. The display screen reads “CRUSHED” or “CUBED”, indicating which type is selected. To change the setting, press the ICE button before dispensing ice.

For crushed ice, cubes are crushed before being dispensed. This may cause a slight delay when dispensing crushed ice. Noise from the ice crusher is normal, and pieces of ice may vary in size. When changing from crushed to cubed, a few ounces of crushed ice will be dispensed along with the first cubes.

To Dispense Ice:

1. Press the button to select the desired type of ice.

Dispenser Lock (on some models)

WARNING

Cut Hazard Use a sturdy glass when dispensing ice. Failure to do so can result in cuts.

2. Press a sturdy glass against the ice dispenser pad. Hold the

glass close to the dispenser opening so ice does not fall outside of the glass.

IMPORTANT: You do not need to apply a lot of pressure to the pad in order to activate the ice dispenser. Pressing hard will not make the ice dispense faster or in greater quantities.

3. Remove the glass to stop dispensing. NOTE: Ice may continue to dispense for up to 10 seconds

after removing the glass from the pad. The dispenser may continue to make noise for a few seconds after dispensing.

Dispenser Tray with Water Level Indicator (on some models)

Your dispenser may include a small tray at the bottom of the dispenser. It is designed to catch small spills and allow for easy cleaning. The tray can be removed from the dispenser and carried to the sink to be emptied or cleaned.

NOTE: There is no drain in the tray. When the tray is full of water and needs to be emptied, a small red indicator pops up at the back of the tray.

Dispenser Light (on some models)

The dispenser can be turned off for easy cleaning or to avoid unintentional dispensing by small children and pets.

NOTE: The lock feature does not shut off power to the product, to the ice maker, or to the dispenser light. It simply deactivates the ice and water dispensers. To turn off the ice maker, see “Ice Maker & Storage Bin.”

■ Press and hold LOCK for 3 seconds to lock the dispenser.

While the dispenser is locking, “LOCKING” will appear on the display screen and the blue indicator light around the LOCK button will flash. When the dispenser is locked, the indicator light will change to red for a few seconds, then turn off.

■ Press and hold LOCK a second time to unlock the dispenser.

While the dispenser is unlocking, “UNLOCKING” will appear on the display screen and the red indicator light around the LOCK button will flash. When the dispenser is unlocked, the indicator light will change to blue for a few seconds, then turn off.

Water Filter Status Light (on some models)

The water filter status light and display screen help you know when to change your water filter. Press the FILTER button to check the status of your water filter.

If the filter is new:

You must press FILTER to view the filter’s status. For a few seconds, the status light will be blue and the display screen will show what percentage of your filter’s life remains.

If it is almost time to change the filter:

The status light will automatically illuminate and will remain on, appearing yellow. The words “ORDER FILTER” will appear on the display screen. Press FILTER to see what percentage of your filter’s life remains. You should order the appropriate replacement filter. See “Accessories.”

If it is time to change the filter:

The status light will remain on, changing to red. The words “REPLACE FILTER” and “HOLD BUTTON TO RESET” will appear on the display screen until the filter has been changed and the status light has been reset.

To reset the water filter status light:

After changing the filter, reset the status light by pressing and holding the FILTER button for 3 seconds. The status light will blink red and change to blue, then turn off when the system is reset.

When you use the dispenser, the light will automatically turn on. If you want the light to be on continuously, you may choose either ON or AUTO.

ON: Press LIGHT to turn the dispenser light on. AUTO: Press LIGHT a second time to select AUTO mode. The

dispenser light will automatically adjust to become brighter as the room brightens, dimmer as the room darkens.

OFF: Press LIGHT a third time to turn the dispenser light off. The dispenser lights are LEDs that can not be changed. If it

appears that your dispenser lights are not working, be sure that the light sensor is not blocked (in AUTO mode). See “Troubleshooting” for more information.

Water Filter Indicator

(on some models)

The water filter indicator, located on the control panel, will help you know when to change the water filter.

A new water filter should display a reading of 99%. The reading in the display will decrease as the filter life is used. A replacement water filter should be ordered when “Order Filter” is displayed. It is recommended that you replace the filter when “Change Filter” is displayed or when water flow to your water dispenser and/or icemaker decreases noticeably. See “Changing the Water Filter” later in this section.

After changing the water filter, press and hold RESET for 2 seconds until the status display changes to 99%.

Water Filtration System

Do not use with water that is microbiologically unsafe or of unknown quality without adequate disinfection before or after the system.

5. Place the cap (removed in Step 2) on the new filter. Align the

ridge on the cap with the arrow on the filter. Turn the cap clockwise until it snaps into place.

Changing the Water Filter

The water filter is located in the base grille below the freezer compartment door. It is not necessary to remove the base grille to remove the filter.

1. Remove the filter by pressing the eject button and pulling straight out on the filter cap.

NOTES:

■ Avoid twisting the cap when removing the filter because

this could cause the cap to come off. If this occurs, replace the cap and pull the filter straight out.

■ There will be water in the filter. Some spilling may occur.

A Eject button B. Filter cap

2. Remove the cap by turning it counterclockwise until it stops. IMPORTANT: Do not discard the cap. It is part of your

refrigerator. Keep the cap to use with the replacement filter.

3. Align the ridge on the cap with the arrow on the new filter and turn the cap until it snaps into place.

A B

A. Eject button B. Arrow on filter C. Ridge on cap

6. Push the new filter into the opening in the base grille. As the

filter is inserted, the eject button will depress. The eject button will pop back out when the filter is fully engaged.

7. Pull gently on the cap to check that the filter is securely in

place.

8. Discard the first three batches of ice produced after replacing

the filter.

Using the Ice Maker Without a Water Filter

You can operate the ice maker without a water filter. Your ice will not be filtered.

1. Remove the filter by pressing the eject button and pulling on

the cap. See “Changing the Water Filter” earlier in this section.

2. Remove the cap by turning it counterclockwise until it stops. IMPORTANT: Do not discard the cap. It is part of your

refrigerator. Keep the cap to use with the replacement filter.

3. With the cap in a horizontal position, insert the cap into the base grille until it stops.

A. Protective cover B. O-rings

4. Remove the protective covers from the O-rings. Be sure the

O-rings are still in place after the covers are removed.

4. Turn the cap counterclockwise until the cap slips into the attachment slot. Then, turn the cap clockwise until it is in a horizontal position.

NOTE: The cap will not be even with the base grille.

Ice Maker and Storage Bin (on some models - Accessory)

Style 1

To Turn the Ice Maker On/Off:

The On/Off switch for the ice maker is a wire shutoff arm located on the side of the ice maker.

1. To turn the ice maker on, simply lower the wire shutoff arm. NOTE: Your ice maker has an automatic shutoff. As ice is

made, the ice cubes will fill the ice storage bin and the ice cubes will raise the wire shutoff arm to the OFF (arm up) position.

2. To manually turn the ice maker off, lift the wire shutoff arm to the OFF (arm up) position and listen for the click to make sure the ice maker will not continue to operate.

To Remove and Replace the Ice Bin:

1. Flip up the covering panel.

2. To manually turn the ice maker off, slide the control to the

OFF (right) position.

To Remove and Replace the Ice Storage Bin:

1. Hold the base of the storage bin with both hands and press

the release button to lift the storage bin up and out. NOTE: It is not necessary to turn the ice maker control to the

OFF (right) position when removing the storage bin. The sensor cover (“flipper door”) on the left wall of the freezer stops the ice maker from producing ice if the door is open or the storage bin is removed.

2. Replace the storage bin on the door and push down to make

sure it is securely in place.

A. Ice maker cover

2. Lift the wire shutoff arm so it clicks into the OFF (up) position. Ice can still be dispensed, but no more can be made.

3. Lift up the front of the storage bin and pull the ice bin forward.

4. Replace the bin by pushing it in all the way or the dispenser

will not work. Push the wire shutoff arm down to the ON position to restart ice production. Make sure the door is closed tightly.

Style 2

To Turn the Ice Maker On/Off:

The On/Off switch is located on the top right side of the freezer compartment.

1. To turn the ice maker on, slide the control to the ON (left) position.

NOTE: Your ice maker has an automatic shutoff. The ice maker sensors will automatically stop ice production, but the control will remain in the ON (left) position.

Clean the Ice Storage Bin

1. Empty the ice container. Use warm water to melt the ice if

necessary. NOTE: Do not use anything sharp to break up the ice in the

bin or bucket. This can cause damage to the ice container and the dispenser mechanism.

2. Wash ice bin with a mild detergent, rinse well and dry

thoroughly. Do not use harsh or abrasive cleaners or solvents.

Remember

■ Allow 24 hours to produce the first batch of ice. Allow 3 days

to completely fill ice container.

■ Discard the first three batches of ice produced to avoid

impurities that may be flushed out of the system.

■ The quality of your ice will be only as good as the quality of

the water supplied to your ice maker.

■ Avoid connecting the ice maker to a softened water supply.

Water softener chemicals (such as salt) can damage parts of the ice maker and lead to poor quality ice. If a softened water supply cannot be avoided, make sure the water softener is operating properly and is well maintained.

■ It is normal for the ice cubes to be attached at the corners.

They will break apart easily.

■ For Style 1 ice maker, do not force the wire shutoff arm up or

down.

■ Do not store anything on top of the ice maker or in the ice

storage bin/bucket.

REFRIGERATOR FEATURES

Refrigerator Shelves

Important information to know about glass shelves and covers:

The shelves in your refrigerator are adjustable to meet your individual storage needs.

Storing similar food items together in your refrigerator and adjusting the shelves to fit different heights of items will make finding the exact item you want easier. It will also reduce the amount of time the refrigerator door is open, and help save energy.

Shelves and Shelf Frames

To remove and replace a shelf/frame:

1. Remove the shelf/frame by tilting it up at the front and lifting it

out of the shelf supports. Pull shelf straight out.

2. Replace the shelf/frame by guiding the rear shelf hooks into the shelf supports. Tilt the front of the shelf up until the rear shelf hooks drop into the shelf supports.

3. Lower the front of the shelf and check to make sure that the shelf is securely in position.

Remove and Replace the Ingredient Care Center Cover

1. Remove food from Ingredient Care Center cover. Pull drawer

out about 4" (10.16 cm). Reach under the glass shelf with both hands and lift gently upward until back of shelf is free. Tilt the shelf at an angle and remove the shelf from the refrigerator. Be sure not to bump the glass.

2. Replace the cover by holding the glass shelf firmly with both

hands, tilt the shelf at an angle and position it above the support rails. Place shelf gently on support rails on side wall.

Meat Storage Guide

Store most meat in original wrapping as long as it is airtight and moisture-proof. Rewrap if necessary. See the following chart for storage times. When storing meat longer than the times given, freeze the meat.

Fresh fish or shellfish..................use same day as purchased

Chicken, ground beef, variety meat (liver, etc.) .........1-2 days

Cold cuts, steaks/roasts ...........................................3-5 days

Cured meats............................................................7-10 days

Leftovers - Cover leftovers with plastic wrap, aluminum foil, or plastic containers with tight lids.

Ingredient Care Center

The control for the Ingredient Care Center adjusts the storage temperature of the pan. Cold air flows into the pan through the air duct between the freezer and the refrigerator. Setting the controls allows more or less cold air through the air duct.

To Adjust the Ingredient Care Center

1. Choose a setting based on the item to be stored in the pan.

2. Push the button that corresponds to that setting.

3. The indicator light for that setting will illuminate to verify that

the pan is ready to be loaded.

Crisper and Covers

To remove and replace the crispers:

1. Slide the crisper drawer straight out to the stop. Lift the front

of the drawer with one hand while supporting the bottom of the drawer with your other hand and slide the drawer out the rest of the way.

2. To replace the crisper drawer, place the drawer onto slides

and push the drawer back until securely in position.

3. Test the crisper drawer to make sure it has been replaced

properly.

To clean the crisper covers:

1. To clean the top crisper cover, remove the Ingredient Care

Center located above it.

2. To clean the bottom crisper cover, first remove the top crisper

drawer.

Wine Rack

To remove and replace the wine rack:

1. Remove the rack by pulling it straight out from the shelf.

2. Replace the rack by sliding it in between the shelf and the

wall of the refrigerator.

FREEZER FEATURES

Freezer Shelf

To remove and replace the shelf:

1. Remove the shelf by lifting it up and pulling it straight out.

2. Replace the shelf by putting it over the supports and lowering

it into place.

3. Replace the basket by positioning it on the side wall guide

rails. Lift the basket front slightly while pushing it past the guide rail stops and slide basket in the rest of the way.

DOOR FEATURES

Utility Compartment

(on some models)

The utility compartment can be placed in any position on the refrigerator door.

To remove and replace the utility bin:

1. Remove utility compartment by grasping both ends and lifting

compartment up and out.

2. Replace the bin by sliding it in above the desired support and

pushing it down until it stops.

Frozen Food Storage Guide

Storage times will vary according to the quality and type of food, the type of packaging or wrap used (should be airtight and moisture-proof), and the storage temperature. Ice crystals inside a sealed package are normal. This simply means that moisture in the food and air inside the package have condensed, creating ice crystals.

Put no more unfrozen food into the freezer than will freeze within 24 hours (no more than 2 to 3 lbs of food per cubic foot [907 to 1,350 g per 28 L] of freezer space). Leave enough space in the freezer for air to circulate around packages. Be sure to leave enough room for the door to close tightly.

For more information on preparing food for freezing, check a freezer guide or reliable cookbook.

Freezer Basket

The freezer basket can be used to store bags of frozen fruits and vegetables that may slide off freezer shelves.

To remove and replace the freezer basket:

1. Pull the basket straight out to the stop.

2. Lift the front of the basket and slide it out the rest of the way.

Door Bins

Large door bins hold gallon containers and the smaller door bins hold 2-liter bottles. The door bins are adjustable and removable for easy cleaning and adjusting.

Gallon Door Bin

To install gallon door bin: NOTE: The gallon door bin can only be placed on the lower

support.

1. Position gallon door bin above lowest door adjustment slot.

2. Push down to secure bin.

3. Adjust other bins, as necessary to allow for milk or beverage

container height.

Door Bins

To remove and replace the door bins:

1. Remove the bin by lifting it up and pulling it out.

2. Replace the bin by sliding it in above the desired support and

pushing it down until it stops.

REFRIGERATOR CARE

Cleaning

WARNING

Explosion Hazard Use nonflammable cleaner. Failure to do so can result in death, explosion, or fire.

Both the refrigerator and freezer sections defrost automatically. However, clean both sections about once a month to avoid buildup of odors. Wipe up spills immediately.

To Clean Your Refrigerator:

1. Remove the top grille. See “Power On/Off Switch.”

2. Press power switch to OFF.

3. Remove all removable parts from inside, such as shelves,

crispers, etc.

4. Hand wash, rinse, and dry removable parts and interior

surfaces thoroughly. Use a clean sponge or soft cloth and a mild detergent in warm water.

■ Do not use abrasive or harsh cleaners such as window

sprays, scouring cleansers, flammable fluids, cleaning waxes, concentrated detergents, bleaches or cleansers containing petroleum products on plastic parts, interior and door liners or gaskets. Do not use paper towels, scouring pads, or other harsh cleaning tools. These can scratch or damage materials.

■ To help remove odors, you can wash interior walls with a

mixture of warm water and baking soda (2 tbs to 1 qt [26 g to 0.95 L] of water).

5. Wash stainless steel and painted metal exteriors with a clean

sponge or soft cloth and a mild detergent in warm water. Do not use abrasive or harsh cleaners, or cleaners containing chlorine. Dry thoroughly with a soft cloth. For additional protection against damage to painted metal exteriors, apply appliance wax (or auto paste wax) with a clean, soft cloth. Do not wax plastic parts.

NOTE: To keep your Stainless Steel refrigerator looking like new and to remove minor scuffs or marks, it is suggested that you use the manufacturer’s approved Stainless Steel Cleaner & Polish.

IMPORTANT: This cleaner is for Stainless Steel parts only! Do not allow the Stainless Steel Cleaner & Polish to come into

contact with any plastic parts such as the trim pieces, dispenser covers or door gaskets. If unintentional contact does occur, clean plastic part with a sponge and mild detergent in warm water. Dry thoroughly with a soft cloth. To order the cleaner, see “Accessories.”

6. Press the power switch to ON.

7. Replace the top grille. See “Power On/Off Switch.”

Changing the Light Bulbs

NOTE: Not all appliance bulbs will fit your refrigerator. Be sure to replace the bulb with one of the same size and shape. All lights require a 40-watt maximum appliance bulb. Replacement bulbs are available from your dealer or appliance store.

1. Remove the top grille. See “Power On/Off Switch.”

2. Press the power switch to OFF.

3. Remove light shield when applicable as shown. NOTE: To clean a light shield, wash it with warm water and a

liquid detergent. Rinse and dry the shield well.

4. Remove light bulb and replace with one of the same size, shape and wattage.

5. Replace light shield when applicable as shown.

6. Press the power switch ON.

7. Replace the top grille. See “Power On/Off Switch.”

Refrigerator Control Panel Lights

There are two or three light bulbs located in the top front of the refrigerator compartment behind a light shield.

■ Open the light shield. Grasp the light shield by the openings.

Gently push back and pull down, as shown, to access the light bulbs.

A. Light shield

■ Remove the light bulb and replace it with one of the same

size, shape and wattage.

■ Close the light shield by raising it up into place.

NOTE: If needed, clean the light shield with a damp soft cloth.

Freezer and Crisper Lights

■ Remove the light shield by grasping the sides and squeezing

in toward the center. Once the side hooks of the shield are free from the freezer or crisper lining, pull down the shield.

■ Replace the light shield by squeezing the top and bottom

toward the center and inserting the hooks into the slotted holes. Once the hooks are in place, snap the front tab into the slotted hole.

Power Interruptions

If the power will be out for 24 hours or less, keep the door or doors closed (depending on your model) to help food stay cold and frozen.

If the power will be out for more than 24 hours, do one of the following:

■ Remove all frozen food and store it in a frozen food locker.

■ Place 2 lbs (907 g) of dry ice in the freezer for every cubic foot

(28 L) of freezer space. This will keep the food frozen for 2 to 4days.

■ If neither a food locker nor dry ice is available, consume or

can perishable food at once.

REMEMBER: A full freezer stays cold longer than a partially filled one. A freezer full of meat stays cold longer than a freezer full of baked goods. If you see that food contains ice crystals, it may be refrozen, although the quality and flavor may be affected. If the condition of the food is poor, dispose of it.

Vacation Care

Your refrigerator is equipped with the Holiday Mode feature, which is designed for the traveler who wishes to turn off the lights and ice maker. By selecting this feature, the temperature set points remain unchanged, the ice maker will be disabled and the interior lights will turn off. For most efficient refrigerator operation, it is recommended to exit the Holiday Mode when it is no longer required.

If You Choose to Leave the Refrigerator On While You’re Away:

1. Use up any perishables and freeze other items.

2. Press HOLIDAY MODE pad.

3. If your refrigerator has an automatic ice maker, shut off water

supply to the ice maker.

4. Empty the ice bin.

5. When you return from vacation, press HOLIDAY MODE to

return to normal operation.

If You Choose to Turn the Refrigerator Off Before You Leave:

1. Remove all food from the refrigerator.

2. If your refrigerator has an automatic ice maker:

■ Turn off the water supply to the ice maker at least one day

ahead of time.

■ When the last load of ice drops, raise the wire shutoff arm

to the OFF (up) position.

3. Depending on your model, turn the Thermostat Control (or Refrigerator Control) to OFF. See “Using Controls.”

4. Clean refrigerator, wipe it, and dry well.

5. Tape rubber or wood blocks to the tops of both doors to prop

them open far enough for air to get in. This stops odor and mold from building up.

TROUBLESHOOTING

Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.

Your refrigerator will not operate

WARNING

Electrical Shock Hazard Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter. Do not use an extension cord. Failure to follow these instructions can result in death,

fire, or electrical shock.

■ Is the power supply cord unplugged? Plug into a grounded

3 prong outlet.

■ Has a household fuse or circuit breaker tripped? Replace

the fuse or reset the circuit breaker.

■ Is the refrigerator or freezer control turned to the OFF

position? See “Using the Control(s).”

■ Is the refrigerator defrosting? Recheck to see if the

refrigerator is operating in 30 minutes. Your refrigerator will regularly run an automatic defrost cycle.

■ Is the refrigerator not cooling? For models with digital

controls, turn the unit OFF then ON again to reset. See “Using the Control(s).” If this does not correct the problem, call for service.

The lights do not work

■ Is the refrigerator in “Holiday Mode?” See “Holiday Mode.”

■ Is a light bulb loose in the socket or burned out? See

“Changing the Light Bulb(s).”

■ Has the door been open more than 10 minutes? When the

door is held open for more than 10 minutes, the “Door Open” indicator light will flash and the interior lights will shut off. See “Door Open” in “Using the Control(s).”

The motor seems to run too much

■ Is the room temperature hotter than normal? The motor

will run longer under warm conditions. At normal room temperatures, expect your motor to run about 80% of the time. Under warmer conditions, it will run even more.

■ Has a large amount of food just been added to the

refrigerator? Adding a large amount of food warms the refrigerator. The motor normally will run longer to cool the refrigerator back down.

■ Are the doors opened often? The motor will run longer

when this occurs. Conserve energy by getting all items out at one time, keeping food organized, and closing the door as soon as possible.

■ Are the controls not set correctly for the surrounding

conditions? See “Using the Control(s).”

■ Are the doors not closed completely? Close the doors

firmly. If they do not close completely, see “The doors will not close completely” later in this section.

■ Are the door gaskets not sealed all the way around?

Contact a technician or other qualified person. NOTE: Your new refrigerator will run longer than your old one

due to its high-efficiency motor.

The refrigerator seems to make too much noise

The sounds may be normal for your refrigerator. See “Normal Sounds.”

The ice maker is not producing ice or not enough ice

■ Has the ice maker just been installed? The ice bin holds

14 to 17 lbs (6.4 to 7.7 kg) of ice. The ice bin can take three to four days to completely fill, if no ice is used during this time.

■ Is the freezer temperature cold enough to produce ice?

Wait 24 hours after ice maker hookup for ice production. See “Using the Control(s).”

■ Is the ice maker wire shutoff arm in the OFF (arm up)

position (on some models)? Lower the wire shutoff arm to the ON (arm down) position. See “Ice Maker and Storage Bin.”

■ Is the ice maker switch in the OFF (right) position (on

some models)? Move ice maker switch to the ON (left) position. See “Ice Maker and Storage Bin.”

■ Is the water line shutoff valve to the refrigerator turned

on? Turn on the water valve. See “Connect Water Line to Refrigerator” in the Installation Instructions.

■ Does the ice maker mold have water in it or has no ice

been produced? Make sure your refrigerator has been connected to a water supply and the supply shutoff valve is turned on. See “Connect Water Line to Refrigerator” in the Installation Instructions.

■ Is an ice cube jammed in the ice maker ejector arm?

For models with an interior ice bin, remove the ice from the ejector arm with a plastic utensil. For models with an ice bin located on the freezer door, access the ice maker by depressing the ice sensor door on the upper left side of the freezer interior. While depressing the sensor door, lift the ice maker service door and remove the ice from the ejector with a plastic utensil. See “Ice Maker and Storage Bin.”

■ Has a large amount of ice just been removed? Allow three

to four days for an empty ice bin to completely fill, if no ice is used during this time.

■ Are the controls set correctly? See “Using the Control(s).”

■ Is there a water filter installed on the refrigerator? The

filter may be clogged or installed incorrectly. Check the filter installation instructions to ensure that the filter was installed correctly and is not clogged. If installation or clogging is not a problem, call a technician or other qualified person.

NOTE: If not due to any of the above, there may be a problem with the water line. Call for service.

Off-taste, odor or gray color in the ice

■ Are the plumbing connections new, causing discolored or

off-flavored ice? Discard the first few batches of ice.

■ Have the ice cubes been stored too long? Throw old ice

away and make a new supply.

■ Does the freezer and ice bin need to be cleaned? See

“Cleaning” or “Ice Maker and Storage Bin.”

■ Has food in the freezer or refrigerator been wrapped

properly? Use airtight, moisture-proof packaging to avoid odor transfer from stored food.

■ Does the water contain minerals (such as sulfur)? A filter

may need to be installed to remove the minerals.

■ Is there a water filter installed on the refrigerator? Gray or

dark discoloration in ice indicates that the water filtration system needs additional flushing. Run additional water through the water dispenser to flush the water filtration system more thoroughly (at least 6 qt. [5.7 L] or 3 to 4 minutes initially). Discard discolored ice.

The ice dispenser will not operate properly

■ Is the freezer door closed completely? Push the door firmly

shut. If it will not shut all the way, see “The doors will not close completely” later in this section.

■ Is the ice bin installed correctly? For models with an interior

ice bin, push the ice bin in all the way. If the ice bin does not go in all the way, it may not be put in straight. Pull it out and try again. For models with an ice bin located on the freezer door, the bin should sit level. To remove the bin, press the release button on the right side of the bin and lift straight up. Replace the bin in the door making sure it is properly aligned and snapped securely into place. See “Ice Maker and Storage Bin.”

■ Has the wrong ice been added to the bin? Use only cubes

produced by the current ice maker. If other cubes have been added, remove all cubes and check to see that none have become stuck in the delivery chute.

■ Has the ice frozen in the ice bin? Shake the ice bin to

separate cubes. If cubes do not separate, empty bin and wait 24 hours for ice to restock.

■ Has the ice melted around the auger (metal spiral) in the

ice bin? Empty the ice container. Use warm water to melt the ice if necessary.

■ Is ice stuck in the delivery chute? Clear the ice from the

delivery chute with a plastic utensil. Do not use anything sharp to remove the ice. You could cause damage.

WARNING

Cut Hazard Use a sturdy glass when dispensing ice. Failure to do so can result in cuts.

■ Is the ice dispenser stalling while dispensing “crushed”

ice? Stop dispensing ice. Change the ice button from “crushed” to “cubed.” Depress the ice dispenser arm using a sturdy glass. If cubed ice dispenses correctly, depress the button for “crushed” ice and begin dispensing again. See “Water and Ice Dispensers.”

■ Is there ice in the bin? See “The ice maker is not producing

ice” earlier in this section.

■ Has the dispenser pad been held in too long? Release

dispenser pad. Ice will stop dispensing when the pad is held in too long. Wait three minutes for dispenser motor to reset before using again. It is best to take large amounts of ice directly from the ice bin, not through the dispenser.

The ice storage bin is difficult to remove

Water flow from the dispenser decreases noticeably

Is there a water filter installed on the refrigerator?

The filter may be full or incorrectly installed. Remove the water filter cartridge. See “Water Filtration System.” Operate the dispenser. If the water flow increases noticeably, replace the filter.

The dispenser water is not cool enough

WARNING

Cut Hazard Use a sturdy glass when dispensing ice. Failure to do so can result in cuts.

Is the ice storage bin difficult to remove (on some models)?

For models with an ice storage bin located on the freezer door, select “cubed” ice. Using a sturdy glass, quickly depress and release the ice dispenser lever. Open the freezer door, depress the release button on the ice storage bin and lift upward. See “Ice Maker and Storage Bin.”

The water dispenser will not operate properly

■ Has the water system not filled? The water system needs

to be filled the first time it is used. Use a sturdy container to depress the water dispenser bar until the water begins to flow. Flush the water system by dispensing and discarding 6 qt (5.7 L) of water. Cleaning the system will take approximately 3 to 4 minutes and will help clear air from the line. Additional flushing may be required in some households. See “Water and Ice Dispensers.”

■ Is the water shutoff valve not turned on or the water line

connected at the source? Make sure the water shutoff valve is turned on and the water source is connected to the refrigerator. See “Connect Water Line to Refrigerator” in the Installation Instructions.

■ Is the water shutoff valve clogged or incorrectly installed?

See “Connect Water Line to Refrigerator” in the Installation Instructions. If clogging or installation is not a problem, call for service or contact a plumber.

■ Is there a kink in the home water source line? If you find or

suspect a kink in the water line, call for service.

■ Is there a water filter installed on the refrigerator? The

filter may be clogged or incorrectly installed. First, check the filter installation instructions to ensure that the filter was installed correctly and is not clogged. If installation or clogging is not a problem, call for service.

Water is leaking from the dispenser

■ Glass not being held under the dispenser long enough?

Hold the glass under the dispenser 2 to 3 seconds after releasing the dispenser pad.

■ Is there a water filter installed on the refrigerator? The

water filtration system may have air in the lines, causing water to drip. Additional flushing may help clear air from the lines. Normal dispenser use should flush air from the lines within 24 to 72 hours.

■ Has the refrigerator been newly installed? Allow 24 hours

for the refrigerator to cool completely.

■ Has a large amount of water been recently dispensed?

Allow 24 hours for the water to cool completely.

■ Has water not been recently dispensed? The first glass of

water may not be cool. Discard the first glass of water.

The divider between the two compartments is warm

The warmth is probably due to normal operation of the automatic exterior moisture control. If still concerned, call for service.

Temperature is too warm

■ Are the air vents blocked in either compartment? This

obstructs cold air movement between the compartments. Remove any objects from in front of the air vents. See “Ensuring Proper Air Circulation” for the location of air vents.

■ Are the door(s) opened often? The refrigerator will warm

when this occurs. Keep the refrigerator cool by getting all items out at one time, keeping food organized, and closing the door as soon as possible.

■ Has a large amount of food just been added to the

refrigerator or freezer? Adding a large amount of food warms the refrigerator. It can take several hours for the refrigerator to return to the normal temperature.

■ Are the controls set correctly for the surrounding

conditions? See “Using the Control(s).”

■ Is the refrigerator not cooling? For models with digital

controls, turn the unit OFF then ON again to reset. See “Using the Control(s).” If this does not correct the problem, call for service.

There is interior moisture buildup

■ Are the air vents blocked in the refrigerator? Remove any

objects from in front of the air vents. See “Ensuring Proper Air Circulation” for the location of air vents.

■ Are the door(s) opened often? Avoid humidity buildup by

getting all items out at one time, keeping food organized, and closing the door as soon as possible.

■ Is the room humid? It is normal for moisture to build up

inside the refrigerator when the room air is humid.

■ Is the food packaged correctly? Check that all food is

securely wrapped. Wipe off damp food containers before placing in the refrigerator.

■ Are the controls set correctly for the surrounding

conditions? See “Using the Control(s).”

■ Was a self-defrost cycle completed? It is normal for

droplets to form after the refrigerator self-defrosts.

The doors will not close completely

■ Are food packages blocking the door open? Rearrange

containers so that they fit more tightly and take up less space.

■ Is the ice bin out of position? For models with an interior ice

bin, push the ice bin in all the way. If the ice bin does not go in all the way, it may not be put in straight. Pull it out and try again. For models with an ice bin located on the freezer door, the bin should sit level. To remove the bin, press the release button on the right side of the bin and lift straight up. Replace the bin in the door making sure it is properly aligned and snapped securely into place. See “Ice Maker and Storage Bin.”

■ Are the pans, shelves, bins, or baskets out of position?

Put the crisper cover and all pans, shelves, bins, and baskets back into their correct positions. See “Crisper Drawers and Covers” for more information.

■ Does the refrigerator wobble or seem unstable? Level the

refrigerator. See “Adjust Doors” and “Level Refrigerator” in the Installation Instructions.

ASSISTANCE OR SERVICE

Before calling for assistance or service, please check “Troubleshooting.” It may save you the cost of a service call. If you still need help, follow the instructions below.

When calling, please know the purchase date and the complete model and serial number of your appliance. This information will help us to better respond to your request.

If You Need Replacement Parts

If you need to order replacement parts, we recommend that you use only factory specified parts. Factory specified parts will fit right and work right because they are made with the same precision used to build every new KITCHENAID

To locate factory specified parts in your area, call us or your nearest designated service center.

In the U.S.A.

Call the KitchenAid Customer eXperience Center toll free: 1-800-422-1230.

Our consultants provide assistance with:

■ Features and specifications on our full line of appliances.

■ Installation information.

■ Use and maintenance procedures.

■ Accessory and repair parts sales.

■ Specialized customer assistance (Spanish speaking, hearing

impaired, limited vision, etc.).

■ Referrals to local dealers, repair parts distributors, and

service companies. KitchenAid designated service technicians are trained to fulfill the product warranty and provide after-warranty service, anywhere in the United States.

To locate the KitchenAid designated service company in your area, you can also look in your telephone directory Yellow Pages.

appliance.

The doors are difficult to open

WARNING

Explosion Hazard Use nonflammable cleaner. Failure to do so can result in death, explosion, or fire.

Are the gaskets dirty or sticky? Clean gaskets according to the directions in “Cleaning.”

For Further Assistance

If you need further assistance, you can write to KitchenAid with any questions or concerns at:

KitchenAid Brand Home Appliances Customer eXperience Center 553 Benson Road Benton Harbor, MI 49022-2692

Please include a daytime phone number in your correspondence.

In Canada

Call the KitchenAid Canada Customer Interaction Centre toll free:

1-800-807-6777. Our consultants provide assistance with:

■ Features and specifications on our full line of appliances.

■ Use and maintenance procedures.

■ Accessory and repair parts sales.

■ Referrals to local dealers, repair parts distributors, and

service companies. KitchenAid Canada designated service technicians are trained to fulfill the product warranty and provide after-warranty service, anywhere in Canada.

For Further Assistance

If you need further assistance, you can write to KitchenAid Canada with any questions or concerns at:

Customer Interaction Centre KitchenAid Canada 1901 Minnesota Court Mississauga, Ontario L5N 3A7

Please include a daytime phone number in your correspondence.

Accessories

To order accessories, call 1-800-442-9991 and ask for the appropriate part number listed below or contact your authorized KitchenAid

dealer. In Canada, call 1-800-807-6777.

Stainless Steel Cleaner & Polish

Order Part #4396920

WATER FILTER CERTIFICATIONS

Replacement Water Filter:

Order Part #4396841 (T2RFWG2) In Canada, Order Part #4396841B (T2RFWG2)

PERFORMANCE DATA SHEETS

Base Grille Water Filtration System

Model T2WG2L/T2RFWG2 Capacity 200 Gallons (758 Liters)

Model T2WG2/T2RFWG2 Capacity 200 Gallons (758 Liters)

System tested and certified by NSF International against NSF/ANSI Standard 42 for the reduction of Chlorine Taste and Odor, Particulate Class II*; and against NSF/ANSI Standard 53 for the reduction of Mercury, Benzene, Toxaphene, O-dichlorobenzene, and Carbofuran.

This system has been tested according to NSF/ANSI Standards 42 and 53 for the reduction of the substances listed below. The concentration of the indicated substances in water entering the system was reduced to a concentration less than or equal to the permissible limit for water leaving the system, as specified in NSF/ANSI Standards 42 and 53.

Substance Reduction Aesthetic Effects

Chlorine Taste/Odor Particulate Class II

Contaminant Reduction

Lead: @ pH 6.5*** Lead: @ pH 8.5***

Mercury: @ pH 6.5 Mercury: @ pH 8.5

Benzene 0.005 mg/L 0.0154 mg/L 0.015 mg/L ± 10% 0.0012 mg/L 0.0006 mg/L 92.22 96.34 O-Dichlorobenzene 0.6 mg/L 1.7571 mg/L 1.8 mg/L ± 10% 0.0250 mg/L 0.0066 mg/L 98.58 99.63 Toxaphene 0.003 mg/L 0.015 mg/L 0.015 mg/L ± 10% 0.001 mg/L 0.001 mg/L 93.33 93.33 Carbofuran 0.04 mg/L 0.0819 mg/L 0.08 mg/L ± 10% 0.0400 mg/L 0.0213 mg/L 51.13 74.00

Test Parameters: pH = 7.5 ± 0.5 unless otherwise noted. Flow = 0.85 gpm (3.2 Lpm). Pressure = 60 psig (413.7 kPa). Temp. = 68°F to 71.6°F (20°C to 22°C).

■ It is essential that operational, maintenance, and filter

replacement requirements be carried out for the product to perform as advertised.

■ Use replacement filter T2RFWG2, part #4396841. In Canada,

use replacement filter T2RFWG2, part #4396841B. 2007 suggested retail price of $39.99 U.S.A./$49.99 Canada. Prices are subject to change without notice.

Model T2WG2L: Style 1 – Press FILTER to check the status of your water filter. If the filter indicator light is yellow, order a new filter. If the filter indicator light is red, it is recommended that you replace the filter.

Style 2 – When the filter indicator reads 10%, order a new filter. When the filter indicator reads 0%, it is recommended that you replace the filter.

Model T2WG2: Change the water filter every 6 months depending upon your usage. If the water flow to the water dispenser or ice maker decreases noticeably before 6 months have passed, replace the water filter more often.

■ These contaminants are not necessarily in your water supply.

While testing was performed under standard laboratory conditions, actual performance may vary.

NSF Reduction Requirements

50% reduction 85% reduction

NSF Reduction Requirements

0.010 mg/L

0.002 mg/L

Average Influent

2.0182 mg/L 1333333 #/mL

Average Influent

0.1533 mg/L

0.1400 mg/L

0.0058 mg/L

0.0059 mg/L

Influent Challenge Concentration

2.0 mg/L ± 10% At least 10,000 particles/mL

Influent Challenge Concentration

0.15 mg/L ± 10%

0.006 mg/L ± 10%

■ The product is for cold water use only.

■ Do not use with water that is microbiologically unsafe or of

unknown quality without adequate disinfection before or after the system.

■ Refer to the “Assistance or Service” section for the

Manufacturer’s name, address and telephone number.

■ Refer to the “Warranty” section for the Manufacturer’s limited

warranty.

Application Guidelines/Water Supply Parameters

Water Supply Water Pressure Water Temperature Service Flow Rate

Maximum Effluent

0.06 mg/L 6600 #/mL

Maximum Effluent

0.0005 mg/L

0.0007 mg/L

0.0002 mg/L

0.0005 mg/L

Average Effluent

0.0536 mg/L

2325 #/mL

Average Effluent

0.0005 mg/L

0.0006 mg/L

0.0002 mg/L

0.0003 mg/L

Minimum % Reduction

97.03

99.51

Minimum % Reduction

99.67

99.50

96.54

91.57

Average % Reduction

97.34

99.83

Average % Reduction

99.67

99.57

96.54

94.92

City or Well 30 - 120 psi (207 - 827 kPa) 33° - 100°F (0.6° - 37.8°C)

0.85 gpm (3.2 Lpm) @ 60 psi

Class II particle size: 1 um to <5 um

Test requirement is at least 100,000 particles/mL of AC Fine Test Dust.

Compliant for Lead reduction requirements under NSF/ANSI Standard 53 as tested by Pace Analytical Services, Inc.

***

® NSF is a registered trademark of NSF International.

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