KitchenAid KSSC36QMS00, KSSC42QMU00, KSSC42FMS00, KSSC42QMS00, KSSC48FMS00 Use & Care Manual

...

SIDE BY SIDE BUILT-IN REFRIGERATOR

Use & Care Guide

For questions about features, operation/performance, parts, accessories or service, call: 1-800-422-1230

In Canada, call for assistance 1-800-461-5681, for installation and service, call: 1-800-807-6777 or visit our website at...

www.kitchenaid.com or www.KitchenAid.ca

REFRIGERADOR EMPOTRADO DE DOS

PUERTAS

Manual de Uso y Cuidado

Para consultas respecto a características, operación/desempeño, partes, accesorios o servicio, llame al: 1-800-422-1230

En Canadá, para obtener asistencia llame al 1-800-461-5681, para instalación y servicio llame al: 1-800-807-6777 o

visite nuestra página de Internet... www.kitchenaid.com o www.KitchenAid.ca

RÉFRIGÉRATEUR ENCASTRÉ CÔTE À CÔTE

Guide d’utilisation et d’entretien

Au Canada, pour assistance composez le 1-800-461-5681, pour installation ou service composez le 1-800-807-6777 ou visitez notre site web à...

www.KitchenAid.ca

Table of Contents/Índice/Table des matières..................................................................2

2266808A

TABLE OF CONTENTS

REFRIGERATOR SAFETY .............................................................3

Proper Disposal of Your Old Refrigerator....................................3

BEFORE USE..................................................................................4

REFRIGERATOR USE....................................................................4

Power On/Off Switch ...................................................................4

Water System Preparation........................................................... 5

Normal Sounds ............................................................................6

Ensuring Proper Air Circulation....................................................6

Using Controls..............................................................................6

Water and Ice Dispensers............................................................ 8

Water Filtration System................................................................9

Ice Maker and Storage Bin ........................................................10

REFRIGERATOR FEATURES ......................................................11

Refrigerator Shelves...................................................................11

Ingredient Care Center...............................................................11

Crisper and Covers ....................................................................12

Covered Utility Bin .....................................................................12

Wine Rack ..................................................................................12

ÍNDICE

SEGURIDAD DEL REFRIGERADOR...........................................21

Cómo deshacerse adecuadamente de su refrigerador viejo....21

ANTES DE USAR..........................................................................22

USO DE SU REFRIGERADOR.....................................................22

Interruptor de Encendido/Apagado...........................................22

Preparación del sistema de agua ..............................................23

Sonidos normales ......................................................................24

Cómo asegurar la debida circulación del aire ...........................24

Uso de los controles ..................................................................24

Despachadores de agua y hielo ................................................27

Sistema de filtración de agua ....................................................28

Fábrica de hielo y depósito........................................................29

CARACTERÍSTICAS DEL REFRIGERADOR..............................30

Estantes del refrigerador............................................................30

Centro de cuidado de ingredientes ...........................................30

Cajones para verduras y tapas..................................................31

Compartimiento de uso general con tapa.................................31

Portabotellas ..............................................................................31

FREEZER FEATURES ..................................................................12

Freezer Shelf...............................................................................12

Freezer Basket............................................................................12

DOOR FEATURES ........................................................................13

Utility Compartment ...................................................................13

Door Bins....................................................................................13

REFRIGERATOR CARE ...............................................................13

Cleaning......................................................................................13

Changing the Light Bulbs...........................................................14

Power Interruptions....................................................................14

Vacation Care.............................................................................15

TROUBLESHOOTING ..................................................................15

ASSISTANCE OR SERVICE.........................................................18

In the U.S.A. ...............................................................................18

In Canada ...................................................................................18

Accessories ................................................................................18

WATER FILTER CERTIFICATIONS.............................................18

PRODUCT DATA SHEETS...........................................................19

WARRANTY ..................................................................................20

CARACTERÍSTICAS DEL CONGELADOR .................................31

Estante del congelador ..............................................................31

Canastilla del congelador...........................................................32

CARACTERÍSTICAS DE LA PUERTA .........................................32

Compartimiento utilitario............................................................32

Recipientes de las puertas.........................................................32

CUIDADO DE SU REFRIGERADOR............................................32

Limpieza .....................................................................................32

Cómo cambiar los focos............................................................33

Cortes de corriente.....................................................................34

Cuidado durante las vacaciones................................................34

SOLUCIÓN DE PROBLEMAS......................................................34

AYUDA O SERVICIO TÉCNICO...................................................38

En los EE.UU. .............................................................................38

En Canadá..................................................................................38

Accesorios..................................................................................38

HOJA DE DATOS DEL PRODUCTO...........................................39

GARANTÍA.....................................................................................40

TABLE DES MATIÈRES

SÉCURITÉ DU RÉFRIGÉRATEUR ..............................................41

Mise au rebut de votre vieux réfrigérateur.................................41

AVANT L’UTILISATION................................................................42

UTILISATION DU RÉFRIGÉRATEUR..........................................42

Commutateur marche/arrêt .......................................................42

Préparation du système d’eau...................................................43

Sons normaux ............................................................................44

Pour s’assurer d’une circulation d’air appropriée .....................44

Utilisation des commandes........................................................44

Distributeurs d’eau et de glaçons..............................................47

Système de filtration d'eau ........................................................48

Machine à glaçons et bac/seau d’entreposage ........................49

CARACTÉRISTIQUES DU RÉFRIGÉRATEUR ...........................50

Tablettes du réfrigérateur...........................................................50

Centre de soins des ingrédients ................................................50

Bac à légumes et couvercles.....................................................51

Casier utilitaire couvert...............................................................51

Casier à vin.................................................................................51

CARACTÉRISTIQUES DU CONGÉLATEUR...............................51

Tablette de congélateur .............................................................51

Panier du congélateur ................................................................52

CARACTÉRISTIQUES DE LA PORTE.........................................52

Compartiment utilitaire...............................................................52

Compartiments dans la porte ....................................................52

ENTRETIEN DU RÉFRIGÉRATEUR ............................................52

Nettoyage ...................................................................................52

Remplacement des ampoules d’éclairage ................................53

Pannes de courant .....................................................................54

Entretien avant les vacances .....................................................54

DÉPANNAGE.................................................................................55

ASSISTANCE OU SERVICE.........................................................58

Accessoires ................................................................................58

FEUILLES DE DONNÉES SUR LE PRODUIT.............................59

GARANTIE.....................................................................................60

REFRIGERATOR SAFETY

Your safety and the safety of others are very important.

We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages.

This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or hurt you and others. All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.”

These words mean:

You can be killed or seriously injured if you don't immediately

DANGER

WARNING

All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed.

IMPORTANT SAFETY INSTRUCTIONS

WARNING:

■ Plug into a grounded 3 prong outlet.

■ Do not remove ground prong.

■ Do not use an adapter.

■ Do not use an extension cord.

■ Disconnect power before servicing.

■ Replace all panels before operating.

■ Remove doors from your old refrigerator.

To reduce the risk of fire, electric shock, or injury when using your refrigerator, follow these basic precautions:

SAVE THESE INSTRUCTIONS

follow instructions.

can be killed or seriously injured if you don't

You instructions.

■ Use nonflammable cleaner.

■ Keep flammable materials and vapors, such as gasoline,

away from refrigerator.

■ Use two or more people to move and install refrigerator.

■ Disconnect power before installing ice maker (on ice maker

kit ready models only).

■ Use a sturdy glass when dispensing ice or water (on some

models).

Proper Disposal of Your Old Refrigerator

WARNING

Suffocation Hazard Remove doors from your old refrigerator. Failure to do so can result in death or brain damage.

IMPORTANT: Child entrapment and suffocation are not problems of the past. Junked or abandoned refrigerators are still dangerous – even if they will sit for “just a few days.” If you are getting rid of your old refrigerator, please follow these instructions to help prevent accidents.

Before you throw away your old refrigerator or freezer:

■ Take off the doors.

■ Leave the shelves in place so that children may not easily

climb inside.

BEFORE USE

REFRIGERATOR USE

Removing Packaging Materials

■ Remove tape and glue residue from surfaces before turning on

the refrigerator. Rub a small amount of liquid dish soap over the adhesive with your fingers. Wipe with warm water and dry.

■ Do not use sharp instruments, rubbing alcohol, flammable

fluids, or abrasive cleaners to remove tape or glue. These products can damage the surface of your refrigerator. For more information, see “Refrigerator Safety.”

Cleaning Before Use

After you remove all of the packaging materials, clean the inside of your refrigeratoer before using it. See the cleaning instructions in “Refrigerator Care.”

Important information to know about glass shelves and covers:

Do not clean glass shelves or covers with warm water when they are cold. Shelves and covers may break if exposed to sudden temperature changes or impact, such as bumping. For your protection, tempered glass is designed to shatter into many small, pebble-size pieces. This is normal. Glass shelves and covers are heavy. Use special care when removing them to avoid impact from dropping.

WARNING

Electrical Shock Hazard Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter. Do not use an extension cord. Failure to follow these instructions can result in death,

fire, or electrical shock.

WARNING

Explosion Hazard

Keep flammable materials and vapors, such as gasoline, away from refrigerator.

Failure to do so can result in death, explosion, or fire.

Power On/Off Switch

If you need to turn the power to your refrigerator ON or OFF, you must remove the top grille assembly to access the On/Off switch. Turn the power to the refrigerator OFF when cleaning product or changing light bulbs.

Classic, Overlay and Complete Series

To remove top grille:

1. Grasp both ends of the top grille.

2. Push the top grille straight up, then pull straight out. Lay the

grille on a soft surface.

B BA

A. Top grille B. Cabinet side trims

To replace top grille:

1. Insert top grille hooks (located on the back of the top grille)

into the slots on the side trim.

2. Pull grille down slightly to lock into place.

Architect® Series

To remove top grille:

1. Grasp both ends of louver panel. Push louver panel straight

up, then pull straight out. Lay the panel on a soft surface.

2. Grasp both ends of the top grille. Push top grille straight up,

then pull straight out. Lay the top grille on a soft surface.

A. Top grille B. Cabinet side trim C. Louver panel

To replace top grille:

1. Insert top grille hooks (located on the back of the top grille

panel) into the slots on side trim. Pull grille down slightly to lock into place.

2. Insert louver panel hooks (located on the back of the louver

panel) into the slots on the side trim. Pull panel down slightly to lock into place.

Pro LineTM Series

To remove top grille:

1. Grasp both ends of the top grille.

2. Push the top grille straight up, and then pull straight out.

3. Disconnect the wiring harness from the back of the top grille.

IMPORTANT: Be sure the power switch is set to the ON position

after cleaning refrigerator or changing light bulbs.

A. Power On/Off switch

Water System Preparation

Please read before using the water system. Immediately after installation, follow the steps below to make

sure that the water system is properly cleaned.

1. Open the freezer door and turn off the ice maker. For Style 1, lift up the wire shutoff arm as shown. For Style 2, move the switch to the OFF (right) setting as shown. The ON/OFF switch is located on the top right side of the freezer compartment.

Style 1

4. Lay the grille on a soft surface.

5. Place wiring on the top of the cabinet, ensuring it is out of the

way of the doors.

To replace top grille:

1. Reattach wiring harness into grille back.

2. Insert top grille hooks into slots on the side trim. Pull grille

down slightly to lock into place.

To Turn Power On or Off:

1. Remove top grille.

2. Press main power switch to the ON or OFF position.

3. Replace top grille.

Style 2

NOTES:

■ If your model has a base grille filter system, make sure the

base grille filter is properly installed and the cartridge cap handle is in the horizontal position.

■ Do not use with water that is microbiologically unsafe or

of unknown quality without adequate disinfection before or after the system. Systems certified for cyst reduction may be used on disinfected waters that may contain filterable cysts.

2. Use a sturdy container to depress the water dispenser bar

until the water begins to flow. Flush the water system by dispensing and discarding 2 to 3 gal. (8 to 12 L) of water. Cleaning the system will take approximately 6 to 7 minutes and will help clear air from the line. Additional flushing may be required in some households.

NOTE: As air is cleared from the system, water may spurt out of the dispenser.

3. Open the freezer door and turn on the ice maker. For Style 1, lower the wire shutoff arm. For Style 2, move the switch to the ON (left) position. Please refer to the “Ice Maker and Storage Bin” section for further instructions on the operation of your ice maker.

■ Allow 24 hours to produce the first batch of ice.

■ Discard the first three batches of ice produced.

■ Depending on your model, you may want to select the

maximum ice feature to increase the production of ice.

Normal Sounds

Your new refrigerator may make sounds that your old one didn’t make. Because the sounds are new to you, you might be concerned about them. Most of the new sounds are normal. Hard surfaces, such as the floor, walls, and cabinets, can make the sounds seem louder. The following describes the kinds of sounds and what may be making them.

■ If your refrigerator is equipped with an ice maker, you will hear

a buzzing sound when the water valve opens to fill the ice maker for each cycle.

■ Your refrigerator is designed to run more efficiently to keep

your food items at the desired temperatures and to minimize energy usage. The high efficiency compressor and fans may cause your refrigerator to run longer than your old one. You may also hear a pulsating or high-pitched sound from the compressor or fans adjusting to optimize performance.

■ You may hear the evaporator fan motor circulating air through

the refrigerator and freezer compartments. The fan speed may increase as you open the doors or add warm food.

■ Rattling noises may come from the flow of refrigerant, the

water line, or items stored on top of the refrigerator.

■ Water dripping on the defrost heater during a defrost cycle

may cause a sizzling sound.

■ As each cycle ends, you may hear a gurgling sound due to

the refrigerant flowing in your refrigerator.

■ Contraction and expansion of the inside walls may cause a

popping noise.

■ You may hear air being forced over the condenser by the

condenser fan.

■ You may hear water running into the drain pan during the

defrost cycle.

Do not block any of these vents with food such as soda, cereal, bread, etc. If the vents are blocked, airflow will be prevented and the temperature controls will not function properly.

IMPORTANT: Because air circulates between both sections, any odors formed in one section will transfer to the other. You must thoroughly clean both sections to eliminate odors. To prevent odor transfer from food, wrap or cover foods tightly.

Using Controls

IMPORTANT:

■ The refrigerator control adjusts the refrigerator compartment

temperature. The freezer control adjusts the freezer compartment temperature.

■ Wait 24 hours after you turn on the refrigerator before you put

food into it. If you add food before the refrigerator has cooled completely, your food may spoil.

NOTE: Adjusting the refrigerator and freezer controls to a lower (colder) setting will not cool the compartments any faster.

■ If the temperature is too warm or too cold in the refrigerator or

freezer, first check the air vents to be sure they are not blocked before adjusting the controls.

■ The preset settings should be correct for normal household

usage. The controls are set correctly when milk or juice is as cold as you like and when ice cream is firm.

NOTE: The factory recommended set points are 0°F (-18°C) for the freezer and 37°F (3°C) for the refrigerator.

Turning Refrigerator On and Viewing Set Points

■ Press and hold POWER (ON/OFF) for 2 seconds.

NOTE: After the refrigerator is turned on, the Over Temperature audio alarm and indicator light will activate every 1¹⁄₂ hours until the refrigerator and freezer temperatures are below 48°F (9°C) and 15°F (-9°C), respectively, or until the alarm is turned off. To turn off the audio alarm and indicator light, see “Master Alarm Reset.”

Ensuring Proper Air Circulation

In order to ensure proper temperatures, you need to permit airflow between the two sections. Cold air enters the bottom of the freezer section and moves up. It then enters the refrigerator section through the top vent. Air then returns to the freezer as shown.

Viewing the Celsius Temperatures

■ Press °C SELECT touch pad. The negative sign (-) will light

up. To redisplay degrees Fahrenheit, press °C SELECT again.

NOTE: If the freezer temperature is below zero, the negative sign next to the freezer display will light up. This is normal.

Adjusting Controls

NOTE: Wait at least 24 hours between adjustments. Recheck the

temperatures before other adjustments are made.

To adjust set point temperatures:

■ Press the refrigerator or freezer PLUS (+) or MINUS (-) key

pad until the desired temperature is reached.

NOTE: The set point range for the freezer is -5°F to 6°F (-21°C to

-14°C). The set point range for the refrigerator is 34°F to 46°F

(1°C to 8°C).

CONDITION/REASON: TEMPERATURE

ADJUSTMENT:

REFRIGERATOR too cold Not set correctly for conditions

REFRIGERATOR too warm High use or room very warm

FREEZER too cold

REFRIGERATOR Control 1° higher

REFRIGERATOR Control 1° lower

FREEZER Control 1° higher

Not set correctly for conditions FREEZER too warm/too little

FREEZER Control 1° lower

ice High use or heavy ice use

Holiday Mode

The Holiday Mode feature is designed for the traveler or for those whose religious observances require turning off the lights and icemaker. By selecting this feature, the temperature set points remain unchanged, the ice maker will be disabled and the interior lights will turn off. On some models, the Holiday Mode feature won't disable the ice and water dispenser. For these models the lock button can be used to disable the ice and water functions, but depressing the ice or water lever will still turn on the dispenser light. For most efficient refrigerator operation, it is recommended to exit the Holiday Mode when it is no longer required.

■ Press HOLIDAY MODE to turn on the Holiday Mode feature.

This feature will remain on until the Holiday Mode key is pressed again.

Water Filter Status & Reset

NOTE: Do not use with water that is microbiologically unsafe or of unknown quality without adequate disinfection before or after the system. Systems certified for cyst reduction may be used on disinfected waters that may contain filterable cysts.

The water filter display will help you know when it is time to change your filter. To change the filter, see the “Water Filtration System” section.

INDICATOR: STATUS:

99 percent New filter installed

10 percent Order replacement filter

0 percent or flow decreases Replace filter

■ After replacing the water filter, press RESET and hold for

2 seconds to change the water filter display to 99 percent.

Max Cool

The Max Cool feature assists with periods of heavy ice usage, full grocery loads, or temporarily warm room temperatures.

■ Press MAX COOL to turn on the Max Cool feature. The Max

Cool indicator light will remain on for 24 hours unless manually turned off.

NOTE: The temperature display will remain at 34°F (1°C) and -5°F (-21°C) for the refrigerator and freezer compartments, respectively, while the Max Cool feature is enabled. After 24 hours, the refrigerator returns to the previous temperature set points.

NOTE: If the Max Cool feature has been selected prior to turning on the Holiday Mode feature, then the set points will remain at 34°F (1°C) and -5°F (-21°C) for the refrigerator and freezer compartments, respectively, until the Max Cool feature times out. The refrigerator will then return to the previous temperature set points chosen prior to the selection of the Max Cool feature, but the lights and ice maker will remain off until the Holiday Mode key is pressed again.

Alarm Functions

Master Alarm Reset

Pressing the OVER TEMPERATURE RESET will shut off the audio alarm, but this does not affect the indicator light the first time the OVER TEMPERATURE RESET is pressed. The indicator light will shut off once the OVER TEMPERATURE RESET is pressed the second time. The audio alarm will not sound again for the current condition that caused the alarm until a new condition occurs or until a Master Alarm Reset is performed.

A Master Alarm Reset can be performed by pressing the POWER (ON/OFF) twice or by turning the power to the refrigerator off and on again. See “Power On/Off Switch.” The indicator light will reactivate after the OVER TEMPERATURE RESET is pressed if the condition that caused the alarm is still present. See “Over Temperature,” “Call Service,” or “Door Open.”

Over Temperature

The Over Temperature feature is designed to let you know when either the refrigerator temperature rises above 48°F (9°C) or the freezer temperature rises above 15°F (-9°C) for longer than 1¹⁄₂ hours. The audio alarm will shut off automatically when the temperature returns to normal, but the indicator light will continue to flash to let you know that an over temperature condition has occurred until the OVER TEMPERATURE RESET is pressed.

If the over temperature condition is still present when an Over Temperature Reset is performed, the indicator light will continue to reactivate every 1¹⁄₂ hours until refrigerator and freezer temperatures are below 48°F (9°C) and 15°F (-9°C), respectively.

IMPORTANT: If the Over Temperature Alarm activates, your food may spoil. See the “Power Interruptions” section for more information and minimize door openings until temperatures return to normal.

NOTE: To deactivate the audio alarm and indicator light, see “Master Alarm Reset.”

Call Service

The Ice Dispenser

If the Call Service indicator light is flashing, call for service. See the “Assistance or Service” section for information on calling for service.

NOTE: To deactivate the audio alarm and indicator light, see “Master Alarm Reset.”

Door Open

The Door Open indicator light will flash, an alarm will sound and the interior lights will turn off when a door has been open for longer than 10 minutes. When the door is closed, the audio alarm will reset and turn off, but the Door Open indicator light will continue to flash until the temperature is equal to or below 45°F (7°C) and 15°F (-9°C) for the refrigerator and freezer compartments, respectively.

NOTE: To deactivate the audio alarm and indicator light, see “Master Alarm Reset.”

Top Grille Temperature Display (Pro Line™ Models Only)

The top grille temperature display shows the freezer and refrigerator temperatures. The display will show either Fahrenheit or Celsius, depending on the selected reading inside the refrigerator.

During the defrost cycle, the temperature display will show the temperature set points.

Ice dispenses from the ice maker storage bin in the freezer. When the dispenser lever is pressed:

■ A trap door opens in a chute between the dispenser and the

ice bin. Ice moves from the bin and falls through the chute.

■ When you release the dispenser lever, the trap door closes

and the ice dispensing stops. The dispensing system will not operate when the freezer door is open.

Some models dispense both cubed and crushed ice. Before dispensing ice, select which type of ice you prefer. The button controls are designed for easy use and cleaning.

ICE

CRUSH CUBE

For crushed ice, cubes are crushed before they are dispensed. This may cause a slight delay when dispensing crushed ice. Noise from the ice crusher is normal, and pieces of ice may vary in size. When changing from crushed to cubed, a few ounces of crushed ice will be dispensed along with the first cubes.

To Dispense Ice:

1. Press button for the desired type of ice.

2. Press a sturdy glass against the ice dispenser lever. Hold the

glass close to the dispenser opening so ice does not fall outside of the glass.

IMPORTANT: You do not need to apply a lot of pressure to the lever in order to activate the ice dispenser. Pressing hard will not make the ice dispense faster or in greater quantities.

A. Freezer temperature display B. Refrigerator temperature display

Water and Ice Dispensers

(on some models)

WARNING

Cut Hazard Use a sturdy glass when dispensing ice or water. Failure to do so can result in cuts.

Depending on your model, you may have one or more of the following options: the ability to select either crushed or cubed ice, a special light that turns on when you use the dispenser, or a lock option to avoid unintentional dispensing.

3. Remove the glass to stop dispensing. NOTE: The first few batches of ice may have an off-flavor

from new plumbing and parts. Throw the ice away. Also, take large amounts of ice from the ice bin, not through the dispenser.

The Water Dispenser

If you did not flush the water system when the refrigerator was first installed, press the water dispenser bar with a sturdy glass or jar until you draw and discard 2 to 3 gal. (8 to 12 L) or approximately 6 to 7 minutes of water after water begins dispensing. It will take 3 to 4 minutes for the water to begin dispensing. The water you draw and discard cleans the system and helps clear air from the lines. Allow several hours for the refrigerator to cool down and chill water.

IMPORTANT: Depending on your model, the small removable tray at the bottom of the dispenser is designed to catch small spills and allow for easy cleaning. There is no drain in the tray. The tray can be removed from the dispenser and carried to the sink to be emptied or cleaned.

To Dispense Water:

1. Press a sturdy glass against the water dispenser lever.

2. Remove the glass to stop dispensing. NOTE: Water may have an off-flavor if you do not use the

dispenser periodically. Dispense enough water every week to maintain a fresh supply.

A new water filter should display a reading of 99% and will continue to decrease as the filter life is used. When display reads 10%, it is time to order a replacement filter. It is recommended that you replace the base grille water filter cartridge when the water filter indicator light changes to 0% OR when water flow to your water dispenser or ice maker decreases noticeably. See “Changing the Base Grille Filter.”

The Dispenser Light

The dispenser area has a light. It can be turned on manually by pressing the ON button (touchpad or rocker switch).

On some models: Whenever you use the dispenser, the lever will automatically turn the light on.

LIGHT

OFF ON

NOTE: See the “Changing the Light Bulbs” section for information on changing the dispenser light bulb.

The Dispenser Lock (on some models)

Your dispenser can be turned off for easy cleaning or to prevent unintentional dispensing by small children and pets.

NOTE: The lock feature does not shut off power to the refrigerator, to the ice maker, or to the dispenser light. It simply deactivates the dispenser levers.

To turn off the dispenser, press the LOCK button. The indicator will appear above the LOCK button and the ice and water dispensers will not work. To unlock the dispenser, press the UNLOCK button until the indicator appears. Then continue to dispense ice or water as usual.

After changing the water filter cartridge, reset the water filter status light by pressing and holding the RESET button for 2 seconds. The indicator light will change to 99% when the filter indicator is reset.

Changing the Base Grille Filter

1. Locate the water filter cartridge cap in the front base grille.

Rotate the cap counterclockwise to a vertical position and pull the cap and filter cartridge out through the base grille.

NOTE: There will be water in the cartridge. Some spilling may occur.

2. Remove the cartridge cap by sliding it off the end of the old cartridge. The cap will slide to the left or right.

IMPORTANT: Do not discard the cartridge cap. It is part of your refrigerator. Keep the cartridge cap to use with the replacement filter.

DISPENSER

LOCK

UNLOCK

Water Filtration System

The Base Grille Water Filter Status Light

The water filter indicator display will help you know when to change your water filter cartridge. The display or light is located at the top of the refrigerator compartment.

3. Take the new cartridge out of its packaging and remove

protective cover from o-rings.

4. Slide the cartridge cap onto the new cartridge. See illustration in Step 2.

5. With cartridge cap handle in the vertical position, push the new filter cartridge into the base grille until it stops. Rotate the cartridge cap clockwise to a horizontal position. Flush the water system. See “Flushing the Water System After Replacing Filter.”

Flushing the Water System After Replacing Filter

To remove and replace the ice bin:

1. Flip up the covering panel.

Use a sturdy container to depress the water dispenser bar until the water begins to flow. Flush the water system by dispensing and discarding 2 to 3 gal. (8 to 12 L) of water. Cleaning the system will take approximately 6 to 7 minutes and will help clear air from the line. Additional flushing may be required in some households.

NOTE: As air is cleared from the system, water may spurt out of the dispenser.

Using the Dispenser Without the Water Filter

You can run the dispenser without a water filter cartridge. Your water will not be filtered.

1. Remove the base grille water filter cartridge.

2. Slide the cartridge cap off the end of the filter cartridge. With

the cartridge cap handle in the vertical position, insert the cartridge cap into the base grille until it stops.

IMPORTANT: Do not discard the cap. It is part of your refrigerator. Keep the cap to use with the replacement filter.

3. Rotate the cartridge cap to a horizontal position. The

cartridge cap might not be even with the base grille.

Ice Maker and Storage Bin

(on some models - Accessory)

Style 1

A. Ice maker cover

2. Lift the wire shutoff arm so it clicks into the OFF (up) position. Ice can still be dispensed, but no more can be made.

3. Lift up the front of the storage bin and pull the ice bin forward.

4. Replace the bin by pushing it in all the way or the dispenser

will not work. Push the wire shutoff arm down to the ON position to restart ice production. Make sure the door is closed tightly.

Style 2

To turn the ice maker on/off:

The on/off switch is located on the top right side of the freezer compartment.

1. To turn the ice maker on, slide the control to the ON (left) position.

NOTE: Your ice maker has an automatic shutoff. The ice maker sensors will automatically stop ice production, but the control will remain in the ON (left) position.

2. To manually turn the ice maker off, slide the control to the OFF (right) position.

To turn the ice maker on/off:

The on/off switch for the ice maker is a wire shutoff arm located on the side of the ice maker.

1. To turn the ice maker on, simply lower the wire shutoff arm. NOTE: Your ice maker has an automatic shutoff. As ice is

made, the ice cubes will fill the ice storage bin and the ice cubes will raise the wire shutoff arm to the OFF (arm up) position.

2. To manually turn the ice maker off, lift the wire shutoff arm to the OFF (arm up) position and listen for the click to make sure the ice maker will not continue to operate.

To increase ice production rate:

■ In normal ice production, the ice maker should produce

approximately 7 to 9 batches of ice in a 24-hour period. If ice is not being made fast enough, turn the Freezer Control toward a higher (colder) number. Wait 24 hours between each increase.

To remove and replace the ice storage bin:

1. Hold the base of the storage bin with both hands and press

the release button to lift the storage bin up and out. NOTE: It is not necessary to turn the ice maker control to the

OFF (right) position when removing the storage bin. The sensor cover (“flipper door”) on the left wall of the freezer stops the ice maker from producing ice if the door is open or the storage bin is removed.

2. Replace the storage bin on the door and push down to make

sure it is securely in place.

Clean the ice storage bin

Shelves and Shelf Frames

1. Empty the ice container. Use warm water to melt the ice if

necessary. NOTE: Do not use anything sharp to break up the ice in the

bin or bucket. This can cause damage to the ice container and the dispenser mechanism.

2. Wash ice bin with a mild detergent, rinse well and dry thoroughly. Do not use harsh or abrasive cleaners or solvents.

REMEMBER

■ Allow 24 hours to produce the first batch of ice. Allow 3 days

to completely fill ice container.

■ Discard the first three batches of ice produced to avoid

impurities that may be flushed out of the system.

■ The quality of your ice will be only as good as the quality of

the water supplied to your ice maker.

■ Avoid connecting the ice maker to a softened water supply.

Water softener chemicals (such as salt) can damage parts of the ice maker and lead to poor quality ice. If a softened water supply cannot be avoided, make sure the water softener is operating properly and is well maintained.

■ It is normal for the ice cubes to be attached at the corners.

They will break apart easily.

■ For Style 1 ice maker, do not force the wire shutoff arm up or

down.

■ Do not store anything on top of the ice maker or in the ice

storage bin/bucket.

To remove and replace a shelf/frame:

1. Remove the shelf/frame by tilting it up at the front and lifting it

out of the shelf supports. Pull shelf straight out.

2. Replace the shelf/frame by guiding the rear shelf hooks into

the shelf supports. Tilt the front of the shelf up until the rear shelf hooks drop into the shelf supports.

3. Lower the front of the shelf and check to make sure that the

shelf is securely in position.

Ingredient Care Center

The control for the ingredient care center adjusts the storage temperature of the pan. Cold air flows into the pan through the air duct between the freezer and the refrigerator. Setting the controls allows more or less cold air through the air duct.

To adjust the ingredient care center:

1. Choose a setting based on the item to be stored in the pan.

2. Push the button that corresponds to that setting.

3. The indicator light for that setting will illuminate to verify that

the pan is ready to be loaded.

REFRIGERATOR FEATURES

Refrigerator Shelves

Important information to know about glass shelves and covers:

The shelves in your refrigerator are adjustable to meet your individual storage needs.

Storing similar food items together in your refrigerator and adjusting the shelves to fit different heights of items will make finding the exact item you want easier. It will also reduce the amount of time the refrigerator door is open, and save energy.

To remove and replace the ingredient care center cover:

1. Remove food from ingredient care center cover. Pull drawer

out about 4" (10.16 cm). Reach under the glass shelf with both hands and lift gently upward until back of shelf is free. Tilt shelf at an angle and remove shelf from refrigerator being careful not to bump the glass.

2. Replace the cover by holding the glass shelf firmly with both

hands, tilt the shelf at an angle and position it above the support rails. Place shelf gently on support rails on side wall.

Meat Storage Guide

Store most meat in original wrapping as long as it is airtight and moisture-proof. Rewrap if necessary. See the following chart for storage times. When storing meat longer than the times given, freeze the meat.

Fresh fish or shellfish .................use same day as purchased

Chicken, ground beef, variety meat (liver, etc.)......... 1-2 days

Cold cuts, steaks/roasts ...........................................3-5 days

Cured meats ...........................................................7-10 days

Leftovers - Cover leftovers with plastic wrap, aluminum foil, or plastic containers with tight lids.

Crisper and Covers

To remove and replace the crispers:

1. Slide the crisper drawer straight out to the stop. Lift the front

of the drawer with one hand while supporting the bottom of the drawer with your other hand and slide the drawer out the rest of the way.

2. To replace the crisper drawer, place the drawer onto slides and push the drawer back until securely in position.

3. Carefully test the crisper drawer to make sure it has been replaced properly.

FREEZER FEATURES

Freezer Shelf

To remove and replace the shelf:

1. Remove the shelf by lifting it up and pulling it straight out.

2. Replace the shelf by putting it over the supports and lowering

it into place.

Frozen Food Storage Guide

Storage times will vary according to the quality and type of food, the type of packaging or wrap used (should be airtight and moisture-proof), and the storage temperature. Ice crystals inside a sealed package are normal. This simply means that moisture in the food and air inside the package have condensed, creating ice crystals.

Put no more unfrozen food into the freezer than will freeze within 24 hours (no more than 2 to 3 lbs. of food per cubic foot [907-1,350 g per 28 L] of freezer space). Leave enough space in the freezer for air to circulate around packages. Be careful to leave enough room for the door to close tightly.

For more information on preparing food for freezing, check a freezer guide or reliable cookbook.

To clean the crisper covers:

1. To clean the top crisper cover, remove the ingredient care

center located above it.

2. To clean the bottom crisper cover, first remove the top crisper drawer.

Covered Utility Bin

NOTE: For long-term storage, store eggs in a covered container or in their original carton on an interior shelf.

Wine Rack

To remove and replace the wine rack:

1. Remove the rack by pulling it straight out from the shelf.

2. Replace the rack by sliding it in between the shelf and the

wall of the refrigerator.

Freezer Basket

The freezer basket can be used to store bags of frozen fruits and vegetables that may slide off freezer shelves.

To remove and replace the freezer basket:

1. Pull the basket straight out to the stop.

2. Lift the front of the basket and slide it out the rest of the way.

3. Replace the basket by positioning it on the side wall guide

rails. Lift the basket front slightly while pushing it past the guide rail stops and slide basket in the rest of the way.

DOOR FEATURES

REFRIGERATOR CARE

Utility Compartment

(on some models)

The utility compartment can be placed in any position on the refrigerator door.

To remove and replace the utility bin:

1. Remove utility compartment by grasping both ends and lifting

compartment up and out.

2. Replace the bin by sliding it in above the desired support and pushing it down until it stops.

Door Bins

Large door bins hold gallon containers and the smaller door bins hold 2-liter bottles. The door bins are adjustable and removable for easy cleaning and adjusting.

Gallon Door Bin

To install gallon door bin:

NOTE: The gallon door bin can only be placed on the lower

support.

1. Position gallon door bin above lowest door adjustment slot.

2. Push down to secure bin.

3. Adjust other bins, as necessary to allow for milk or beverage

container height.

Door Bins

To remove and replace the door bins:

1. Remove the bin by lifting it up and pulling it out.

2. Replace the bin by sliding it in above the desired support and

pushing it down until it stops.

Cleaning

WARNING

Explosion Hazard Use nonflammable cleaner. Failure to do so can result in death, explosion, or fire.

Both the refrigerator and freezer sections defrost automatically. However, clean both sections about once a month to prevent odors from building up. Wipe up spills immediately.

To clean your refrigerator:

1. Remove the top grille. See “Power On/Off Switch.”

2. Press power switch to OFF.

3. Remove all removable parts from inside, such as shelves,

crispers, etc.

4. Hand wash, rinse, and dry removable parts and interior

surfaces thoroughly. Use a clean sponge or soft cloth and a mild detergent in warm water.

■ Do not use abrasive or harsh cleaners such as window

sprays, scouring cleansers, flammable fluids, cleaning waxes, concentrated detergents, bleaches or cleansers containing petroleum products on plastic parts, interior and door liners or gaskets. Do not use paper towels, scouring pads, or other harsh cleaning tools. These can scratch or damage materials.

■ To help remove odors, you can wash interior walls with a

mixture of warm water and baking soda (2 tbs. to 1 qt. [26 g to .95 L] of water).

5. Wash stainless steel and painted metal exteriors with a clean

sponge or soft cloth and a mild detergent in warm water. Do not use abrasive or harsh cleaners. Dry thoroughly with a soft cloth. For additional protection against damage to painted metal exteriors, apply appliance wax (or auto paste wax) with a clean, soft cloth. Do not wax plastic parts.

NOTE: To keep your Stainless Steel refrigerator looking like new and to remove minor scuffs or marks, it is suggested that you use the manufacturer’s approved Stainless Steel Cleaner & Polish.

IMPORTANT: This cleaner is for Stainless Steel parts only! Do not allow the Stainless Steel Cleaner & Polish to come into

contact with any plastic parts such as the trim pieces, dispenser covers or door gaskets. If accidental contact does occur, clean plastic part with a sponge and mild detergent in warm water. Dry thoroughly with a soft cloth. To order the cleaner, see “Accessories.”

6. Clean the condenser coils located behind the top grille

ventilation panel regularly. Coils may need to be cleaned as often as every other month. This may help save energy.

■ Use a vacuum cleaner with an extended attachment to

clean the condenser coils when they are dusty or dirty.

7. Clean defrost pan using mild detergent in warm water. Dry

thoroughly.

■ Remove the base grille by removing a screw at each end.

■ Remove the defrost pan by pushing up on the retaining

clip under the refrigerator while sliding the pan forward.

Dispenser Light (on some models)

Reach through the dispenser area to remove and replace light bulb.

A. Dispenser Light

Refrigerator Control Panel Light

Style 1

Reach behind the refrigerator control panel to remove and replace light bulb.

A. Defrost pan B. Retaining clip

■ Replace the defrost pan by positioning the edge of the

defrost pan approximately 7" (17.8 cm) from the left side of the refrigerator. Lift defrost pan into guides and push back and place pan inside of retaining clip. Replace the base grille and base grille screws.

8. Press the power switch to the ON position.

9. Replace the top grille. See “Power On/Off Switch.”

Changing the Light Bulbs

NOTE: Not all appliance bulbs will fit your refrigerator. Be sure to replace the bulb with one of the same size and shape. The dispenser light requires a heavy duty 10-watt bulb. All other lights require a 40-watt maximum appliance bulb. Replacement bulbs are available from your dealer or appliance store.

1. Remove the top grille. See “Power On/Off Switch.”

2. Press the power switch to OFF.

3. Remove light shield when applicable as shown. NOTE: To clean a light shield, wash it with warm water and a

liquid detergent. Rinse and dry the shield well.

4. Remove light bulb and replace with one of the same size, shape and wattage.

5. Replace light shield when applicable as shown.

6. Press the power switch ON.

7. Replace the top grille. See “Power On/Off Switch.”

Style 2

Use a ¹⁄₄" hex-head screw driver to remove and replace the light shield.

Freezer and Crisper Lights

■ Remove the light shield by grasping the sides and squeezing

in toward the center. Once the side hooks of the shield are free from the freezer or crisper lining, pull down the shield.

■ Replace the light shield by squeezing the top and bottom

toward the center and inserting the hooks into the slotted holes. Once the hooks are in place, snap the front tab into the slotted hole.

Power Interruptions

If the power will be out for 24 hours or less, keep the door or doors closed (depending on your model) to help food stay cold and frozen.

If the power will be out for more than 24 hours, do one of the following:

■ Remove all frozen food and store it in a frozen food locker.

■ Place 2 lbs. (907 g) of dry ice in the freezer for every cubic

foot (28 L) of freezer space. This will keep the food frozen for 2to 4days.

■ If neither a food locker nor dry ice is available, consume or

can perishable food at once.

REMEMBER: A full freezer stays cold longer than a partially filled one. A freezer full of meat stays cold longer than a freezer full of baked goods. If you see that food contains ice crystals, it may be refrozen, although the quality and flavor may be affected. If the condition of the food is poor, dispose of it.

If you choose to turn the refrigerator off before you leave:

Vacation Care

Your refrigerator is equipped with the Holiday Mode feature, which is designed for the traveler who wishes to turn off the lights and icemaker. By selecting this feature, the temperature set points remain unchanged, the ice maker will be disabled and the interior lights will turn off. For most efficient refrigerator operation, it is recommended to exit the Holiday Mode when it is no longer required.

If you choose to leave the refrigerator on while you’re away:

1. Use up any perishables and freeze other items.

2. Press HOLIDAY MODE pad.

3. If your refrigerator has an automatic ice maker, shut off water

supply to the ice maker.

4. Empty the ice bin.

5. When you return from vacation, press HOLIDAY MODE to

return to normal operation.

1. Remove all food from the refrigerator.

2. If your refrigerator has an automatic ice maker:

■ Turn off the water supply to the ice maker at least one day

ahead of time.

■ When the last load of ice drops, raise the wire shutoff arm

to the OFF (up) position.

3. Depending on your model, turn the Thermostat Control

(or Refrigerator Control) to OFF. See “Using the Controls.”

4. Clean refrigerator, wipe it, and dry well.

5. Tape rubber or wood blocks to the tops of both doors to prop

them open far enough for air to get in. This stops odor and mold from building up.

TROUBLESHOOTING

Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.

Your refrigerator will not operate

■ Is the power supply cord unplugged? Plug into a grounded

3 prong outlet.

■ Has a household fuse or circuit breaker tripped? Replace

the fuse or reset the circuit breaker.

■ Is the refrigerator or freezer control turned to the OFF

position? See “Using the Control(s).”

■ Is the refrigerator defrosting? Recheck to see if the

refrigerator is operating in 30 minutes. Your refrigerator will regularly run an automatic defrost cycle.

■ Is the refrigerator not cooling? For models with digital

controls, turn the unit OFF then ON again to reset. See “Using the Control(s).” If this does not correct the problem, call for service.

The lights do not work

■ Is the power supply cord unplugged? Plug into a grounded

3 prong outlet.

■ Is a light bulb loose in the socket or burned out? See

“Changing the Light Bulb(s).”

■ Has the door been open more than 10 minutes? When the

door is held open for more than 10 minutes, the “Door Open” indicator light will flash and the interior lights will shut off. See “Door Open” in “Using the Control(s).”

■ Has a large amount of food just been added to the

refrigerator? Adding a large amount of food warms the refrigerator. The motor normally will run longer to cool the refrigerator back down.

■ Are the doors opened often? The motor will run longer

when this occurs. Conserve energy by getting all items out at one time, keeping food organized, and closing the door as soon as possible.

■ Are the controls not set correctly for the surrounding

conditions? See “Using the Control(s).”

■ Are the doors not closed completely? Close the doors

firmly. If they do not close completely, see “The doors will not close completely” later in this section.

■ Are the condenser coils dirty? This prevents air transfer and

makes the motor work harder. Clean the condenser coils. Refer to the “Cleaning” section.

■ Are the door gaskets not sealed all the way around?

Contact a technician or other qualified person. NOTE: Your new refrigerator will run longer than your old one

due to its high-efficiency motor.

The refrigerator seems to make too much noise

■ The sounds may be normal for your refrigerator. See “Normal

Sounds.”

The ice maker is not producing ice or not enough ice

There is water in the defrost drain pan

■ Is the refrigerator defrosting? The water will evaporate. It is

normal for water to drip into the defrost pan.

■ Is it more humid than normal? When it is humid, expect that

the water in the defrost pan will take longer to evaporate.

The motor seems to run too much

■ Is the room temperature hotter than normal? The motor

will run longer under warm conditions. At normal room temperatures, expect your motor to run about 80% of the time. Under warmer conditions, it will run even more.

■ Has the ice maker just been installed? The ice bin holds

14 to 17 lbs (6.4 to 7.7 kg) of ice. The ice bin can take three to four days to completely fill, if no ice is used during this time.

■ Is the freezer temperature cold enough to produce ice?

Wait 24 hours after ice maker hookup for ice production. See “Using the Control(s).”

■ Is the ice maker wire shutoff arm in the OFF (arm up)

position (on some models)? Lower the wire shutoff arm to the ON (arm down) position. See “Ice Maker and Storage Bin.”

■ Is the ice maker switch in the OFF (right) position (on

some models)? Move ice maker switch to the ON (left) position. See “Ice Maker and Storage Bin.”

■ Is the water line shutoff valve to the refrigerator turned

on? Turn on the water valve. See “Connect Water Line to Refrigerator” in the Installation Instructions.

■ Does the ice maker mold have water in it or has no ice

been produced? Make sure your refrigerator has been connected to a water supply and the supply shutoff valve is turned on. See “Connect Water Line to Refrigerator” in the Installation Instructions.

■ Is an ice cube jammed in the ice maker ejector arm?

For models with an interior ice bin, remove the ice from the ejector arm with a plastic utensil. For models with an ice bin located on the freezer door, access the ice maker by depressing the ice sensor door on the upper left side of the freezer interior. While depressing the sensor door, lift the ice maker service door and remove the ice from the ejector with a plastic utensil. See “Ice Maker and Storage Bin.”

■ Has a large amount of ice just been removed? Allow three

to four days for an empty ice bin to completely fill, if no ice is used during this time.

■ Are the controls set correctly? See “Using the Control(s).”

■ Is there a water filter installed on the refrigerator? The

filter may be clogged or installed incorrectly. Check the filter installation instructions to ensure that the filter was installed correctly and is not clogged. If installation or clogging is not a problem, call a technician or other qualified person.

NOTE: If not due to any of the above, there may be a problem with the water line. Call for service.

Off-taste, odor or gray color in the ice

■ Are the plumbing connections new, causing discolored or

off-flavored ice? Discard the first few batches of ice.

■ Have the ice cubes been stored too long? Throw old ice

away and make a new supply.

■ Does the freezer and ice bin need to be cleaned? See

“Cleaning” or “Ice Maker and Storage Bin.”

■ Has food in the freezer or refrigerator been wrapped

properly? Use airtight, moisture-proof packaging to help prevent odor transfer to stored food.

■ Does the water contain minerals (such as sulfur)? A filter

may need to be installed to remove the minerals.

■ Is there a water filter installed on the refrigerator? Gray or

dark discoloration in ice indicates that the water filtration system needs additional flushing. Run additional water through the water dispenser to flush the water filtration system more thoroughly (at least 2 to 3 gal. [8 to 12 L] or 6 to 7 minutes initially). Discard discolored ice.

The ice dispenser will not operate properly

■ Is the freezer door closed completely? Push the door firmly

shut. If it will not shut all the way, see “The doors will not close completely” later in this section.

■ Is the ice bin installed correctly? For models with an interior

ice bin, push the ice bin in all the way. If the ice bin does not go in all the way, it may not be put in straight. Pull it out and try again. For models with an ice bin located on the freezer door, the bin should sit level. To remove the bin, press the release button on the right side of the bin and lift straight up. Replace the bin in the door making sure it is properly aligned and snapped securely into place. See “Ice Maker and Storage Bin.”

■ Has the wrong ice been added to the bin? Use only cubes

produced by the current ice maker. If other cubes have been added, remove all cubes and check to see that none have become stuck in the delivery chute.

■ Has the ice frozen in the ice bin? Shake the ice bin to

separate cubes. If cubes do not separate, empty bin and wait 24 hours for ice to restock.

■ Has the ice melted around the auger (metal spiral) in the

ice bin? Dump the ice cubes and clean the ice bin completely. Allow 24 hours for the ice maker to restock. Do not try to remove the melted ice with a sharp object. You could damage the ice bin.

■ Is ice stuck in the delivery chute? Clear the ice from the

delivery chute with a plastic utensil. Do not use anything sharp to remove the ice. You could cause damage.

■ Is the ice dispenser stalling while dispensing “crushed”

ice? Stop dispensing ice. Change the ice button from

“crushed” to “cubed.” Depress the ice dispenser arm using a sturdy glass. If cubed ice dispenses correctly, depress the button for “crushed” ice and begin dispensing again. See “Water and Ice Dispensers.”

■ Is there ice in the bin? See “The ice maker is not producing

ice” earlier in this section.

■ Has the dispenser arm been held in too long? Release

dispenser arm. Ice will stop dispensing when the arm is held in too long. Wait three minutes for dispenser motor to reset before using again. It is best to take large amounts of ice directly from the ice bin, not through the dispenser.

Ice bin difficult to remove

■ Is the ice bin difficult to remove (on some models)? For

models with an ice bin located on the freezer door, select “cubed” ice. Using a sturdy glass, quickly depress and release the ice dispenser arm. Open the freezer door, depress the release button on the ice bin and lift upward. See “Ice Maker and Storage Bin.”

The water dispenser will not operate properly

■ Has the water system not filled? The water system needs

to be filled the first time it is used. Use a sturdy container to depress the water dispenser bar until the water begins to flow. Flush the water system by dispensing and discarding 2 to 3 gal. (8 to 12 L) of water. Cleaning the system will take approximately 6 to 7 minutes and will help clear air from the line. Additional flushing may be required in some households. See “Water and Ice Dispensers.”

■ Is the water shutoff valve not turned on or the water line

connected at the source? Make sure the water shutoff valve is turned on and the water source is connected to the refrigerator. See “Connect Water Line to Refrigerator” in the Installation Instructions.

■ Is the water shutoff valve clogged or incorrectly installed?

See “Connect Water Line to Refrigerator” in the Installation Instructions. If clogging or installation is not a problem, call for service or contact a plumber.

■ Is there a kink in the home water source line? If you find or

suspect a kink in the water line, call for service.

■ Is there a water filter installed on the refrigerator? The

filter may be clogged or incorrectly installed. First, check the filter installation instructions to ensure that the filter was installed correctly and is not clogged. If installation or clogging is not a problem, call for service.

Water or ice is leaking from the dispenser

■ Is the glass not being held under the ice dispenser long

enough, causing the ice to spill? Hold the container under the ice chute for two to three seconds after releasing the dispenser lever. Water or ice may continue to dispense during this time.

■ Is an ice cube stuck in the chute and holding the trap

door open? Remove the cube.

■ Is there a water filter installed on the refrigerator? The

water filtration system may have air in the lines, causing water to drip. Additional flushing may help clear air from the lines. Normal dispenser use should flush air from the lines within 24 to 72 hours.

■ Has a large amount of food just been added to the

refrigerator or freezer? Adding a large amount of food warms the refrigerator. It can take several hours for the refrigerator to return to the normal temperature.

■ Are the controls set correctly for the surrounding

conditions? See “Using the Control(s).”

■ Is the refrigerator not cooling? For models with digital

controls, turn the unit OFF then ON again to reset. See “Using the Control(s).” If this does not correct the problem, call for service.

There is interior moisture buildup

■ Are the air vents blocked in the refrigerator? Remove any

objects from in front of the air vents. See “Ensuring Proper Air Circulation” for the location of air vents.

■ Are the door(s) opened often? Avoid humidity buildup by

getting all items out at one time, keeping food organized, and closing the door as soon as possible.

■ Is the room humid? It is normal for moisture to build up

inside the refrigerator when the room air is humid.

■ Is the food packaged correctly? Check that all food is

securely wrapped. Wipe off damp food containers before placing in the refrigerator.

■ Are the controls set correctly for the surrounding

conditions? See “Using the Control(s).”

■ Was a self-defrost cycle completed? It is normal for

droplets to form after the refrigerator self-defrosts.

The doors will not close completely

Water flow from the dispenser decreases noticeably

■ Is there a water filter installed on the refrigerator?

The filter may be full or incorrectly installed. Remove the water filter cartridge. See “Water Filtration System.” Operate the dispenser. If the water flow increases noticeably, replace the filter.

The dispenser water is not cool enough

■ Has the refrigerator been newly installed? Allow 24 hours

for the refrigerator to cool completely.

■ Has a large amount of water been recently dispensed?

Allow 24 hours for the water to cool completely.

■ Has water not been recently dispensed? The first glass of

water may not be cool. Discard the first glass of water.

The divider between the two compartments is warm

The warmth is probably due to normal operation of the automatic exterior moisture control. If still concerned, call for service.

Temperature is too warm

■ Are the air vents blocked in either compartment? This

prevents the movement of cold air from the freezer to the refrigerator. Remove any objects from in front of the air vents. See “Ensuring Proper Air Circulation” for the location of air vents.

■ Are the door(s) opened often? The refrigerator will warm

when this occurs. Keep the refrigerator cool by getting all items out at one time, keeping food organized, and closing the door as soon as possible.

■ Are food packages blocking the door open? Rearrange

containers so that they fit more tightly and take up less space.

■ Is the ice bin out of position? For models with an interior ice

bin, push the ice bin in all the way. If the ice bin does not go in all the way, it may not be put in straight. Pull it out and try again. For models with an ice bin located on the freezer door, the bin should sit level. To remove the bin, press the release button on the right side of the bin and lift straight up. Replace the bin in the door making sure it is properly aligned and snapped securely into place. See “Ice Maker and Storage Bin.”

■ Are the pans, shelves, bins, or baskets out of position?

Put the crisper cover and all pans, shelves, bins, and baskets back into their correct positions. See “Crisper Drawers and Covers” for more information.

■ Are the gaskets sticking? Clean gaskets according to the

directions in “Cleaning.”

■ Does the refrigerator wobble or seem unstable? Level the

refrigerator. See “Adjust Doors” and “Level Refrigerator” in the Installation Instructions.

The doors are difficult to open

■ Are the gaskets dirty or sticky? Clean gaskets according to

the directions in “Cleaning.”

ASSISTANCE OR SERVICE

Before calling for assistance or service, please check “Troubleshooting.” It may save you the cost of a service call. If you still need help, follow the instructions below.

When calling, please know the purchase date and the complete model and serial number of your appliance. This information will help us to better respond to your request.

If you need replacement parts

If you need to order replacement parts, we recommend that you only use factory specified replacement parts. Factory specified replacement parts will fit right and work right because they are made with the same precision used to build every new KITCHENAID

To locate factory specified replacement parts in your area, call our Customer Interaction Center telephone number or your nearest designated service center.

Call the KitchenAid Customer Interaction Center toll free: 1-800-422-1230.

Our consultants provide assistance with:

■ Features and specifications on our full line of appliances.

■ Installation information.

■ Use and maintenance procedures.

■ Accessory and repair parts sales.

■ Specialized customer assistance (Spanish speaking, hearing

impaired, limited vision, etc.).

■ Referrals to local dealers, repair parts distributors, and

service companies. KitchenAid designated service technicians are trained to fulfill the product warranty and provide after-warranty service, anywhere in the United States.

To locate the KitchenAid designated service company in your area, you can also look in your telephone directory Yellow Pages.

appliance.

In the U.S.A.

For further assistance

If you need further assistance, you can write to KitchenAid Canada with any questions or concerns at:

KitchenAid Canada Customer Interaction Center 1901 Minnesota Court Mississauga, Ontario L5N 3A7

Please include a daytime phone number in your correspondence.

Accessories

To order accessories, call 1-800-442-9991 and ask for the appropriate part number listed below or contact your authorized KitchenAid dealer. In Canada, call 1-800-807-6777.

Stainless Steel Cleaner & Polish

Order Part #8171420

Base grille water filter cartridge:

Standard Cartridge:

Order Part #4396548 (LC 400V)

WATER FILTER

CERTIFICATIONS

For further assistance

If you need further assistance, you can write to KitchenAid with any questions or concerns at:

KitchenAid Brand Home Appliances Customer Interaction Center 553 Benson Road Benton Harbor, MI 49022-2692

Please include a daytime phone number in your correspondence.

In Canada

Call the KitchenAid Canada Customer Interaction Center toll free: 1-800-461-5681 Monday to Friday 8:00 a.m. - 6:00 p.m. (EST). Saturday 8:30 a.m. - 4:30 p.m. (EST).

Our consultants provide assistance with:

■ Features and specifications on our full line of appliances.

■ Referrals to local dealers.

For service in Canada

Call 1-800-807-6777. KitchenAid Canada designated service technicians are trained to fulfill the product warranty and provide after-warranty service, anywhere in Canada.

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