KitchenAid KCM1209 Owner's Manual

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KCM1209

PARTS AND FEATURES

PARTS AND ACCESSORIES

Dosage ladder

 

Gold tone

Brew basket lid

filter

Water tank lid

Showerhead

 

Water tank

Brew

handle

basket

 

Carafe lid

Auto

AM 12PM

Auto

Brew/Cancel

 

Set1

Auto

 

Hour

Set2

Plate

Temp

Minute

 

Plate

 

 

Bold

Timer

 

 

 

 

Clean

 

Carafe

Water tank

handle

 

Cord storage base

Glass carafe

(not shown)

Warming

 

 

Brew button

NOTE: Default measurement for 1 cup = approximately 5 oz (147 ml).

2 | PARTS AND FEATURES

PARTS AND FEATURES

DISPLAY AND CONTROL PANEL FEATURES

 

Programmable display

 

Clock

 

 

 

 

 

AM

A.M./P.M. indicator

Brew icon

 

PM

 

 

Auto 12 12

Auto icon 1 or 2

Remaining Keep

 

 

 

 

Warm Time icon

 

x

 

 

 

High Plate Temperature

Bold icon

 

 

 

 

 

Clean icon

 

 

Low Plate Temperature

Brew/Cancel

 

 

 

 

Auto Set 1

Auto Set 2

 

Control panel

Hour

Minute

 

 

 

 

 

Plate Temp

Plate Timer

 

 

Bold

Clean

 

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PARTS AND FEATURES | 3

KitchenAid KCM1209 Owner's Manual

COFFEE MAKER SAFETY

IMPORTANT SAFEGUARDS

When using electrical appliances, basic safety precautions should always be followed, including the following:

1.Read all instructions.

2.Do not touch hot surfaces. Use handles or knobs.

3.Do not operate any appliance with a damaged cord or plug or after the appliance malfunctions or is dropped or damaged in any manner. Return appliance to the nearest Authorized Service Center for examination, repair or adjustment.

4.To protect against fire, electric shock and injury to persons do not immerse appliance in water or other liquid.

5.Unplug from outlet when not in use and before cleaning. Allow to cool before putting on or taking off parts, and before cleaning the appliance.

6.Close supervision is necessary when any appliance is used by or near children.

7.Do not let cord hang over the edge of table or counter or touch hot surfaces.

8.Do not place on or near a hot gas or electric burner, or in a heated oven.

9.The use of attachments not recommended or sold by KitchenAid may cause fire, electrical shock, or injury.

10.Do not use the appliance outdoors.

11.Do not use appliance for other than intended use.

12.Do not use appliance without lid properly placed on carafe.

13.The carafe is designed for use with this appliance. It must never be used on a range top or in a microwave oven.

14.Do not set a hot carafe on a wet or cold surface.

15.To disconnect, turn any control to “off,” then remove plug from wall outlet.

16.Scalding may occur if the lid is removed during the brewing cycles.

17.Do not use a cracked carafe or a carafe having a loose or weakened handle.

4 | COFFEE MAKER SAFETY

COFFEE MAKER SAFETY

18.Do not clean carafe with abrasive cleaners, steel wool pads, or other abrasive material.

19.Do not fill the water tank above the marked maximum fill line.

SAVE THESE INSTRUCTIONS

This product is designed for household use only.

ELECTRICAL REQUIREMENTS

Voltage: 120 VAC

Frequency: 60 Hz

Wattage: 1100 Watts

NOTE: If the plug does not fit in the outlet, contact a qualified electrician. Do not modify the plug in any way. Do not use an adapter.

Do not use an extension cord. If the power supply cord is too short, have a qualified electrician or service technician to install an outlet near the appliance.

The cord should be arranged so that it will not drape over the countertop or tabletop where it can be pulled on by children or tripped over unintentionally.

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COFFEE MAKER SAFETY | 5

USING THE COFFEE MAKER

SETTING THE CLOCK

NOTE: When the Coffee Maker is first plugged in or when power is restored after an interruption, the display will initially show 12:00 A.M.

WARNING

Electrical Shock Hazard Plug into a grounded 3 prong outlet.

Do not remove ground prong. Do not use an adapter.

Do not use an extension cord.

Failure to follow these instructions can result in death, fire, or electrical shock.

1

Cord is stored in base. If needed, gently pull cord

outwards until fully extended, or just long enough to

reach the outlet. Plug into a grounded 3 prong outlet.

2 

 

 

 

AM

Auto

 

Brew/Cancel

 

Set1

Auto

 

Hour

 

Set2

 

 

 

 

 

 

Timer

To set the hour: Press HOUR.

The Hour setting will begin to blink. The Hour digits will change with each press; or press and hold

to scroll rapidly.

3 

 

 

 

AM

Auto

 

Brew/Cancel

 

Set1

Auto

 

Hour

 

Set2

Plate

 

Minute

 

 

AM

Auto

Brew/Cancel

 

Set1

Auto

 

Hour

Set2

 

Plate

Temp

Minute

 

Plate

 

 

Bold

Timer

 

 

 

 

Clean

SETTING BREW STRENGTH

To set the minutes: Press MINUTE.

The Hour setting will switch to a solid display and the Minute setting will begin to blink. The Minute digits will change with each press; or press and hold to scroll rapidly.

To save the current displayed time and exit clock setup: Press any other button (Auto Set1, Auto Set 2, Plate Temp, Plate Timer, Bold, Clean or Brew); or do not press any button for 10 seconds.

1

 

 

 

AM

Auto

 

Brew/Cancel

 

Set1

Auto

 

Hour

 

Set2

 

 

Plate

Temp

Minute

 

Plate

 

 

 

 

Timer

 

 

 

 

To switch between Regular and Bold brew strengths: Press the BOLD button.

Please note: While brewing small batches (2-4 cups), using the “Bold Setting” is recommended.

NOTE: Regular is the default brew strength setting.

6 | USING THE COFFEE MAKER

USING THE COFFEE MAKER

FILLING THE COFFEE MAKER WITH WATER FOR BREWING

TIP: Brew 2 pots of fresh, cool water and discard before brewing the first pot of coffee.

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1

1

Remove the water tank lid and pour with enough fresh, cool water to make the desired amount of coffee.

Use the level markings on the water tank window. Close the water tank lid properly.

OR

Remove the water tank lid and then lift the water tank up gently using handle. Pour enough fresh, cool water to make the desired amount of coffee. Place the water tank back in position. Use the alignment feature on the water tank to make sure the water tank is properly in place.

IMPORTANT: Make sure to fill the water tank with only the amount of water needed to brew your desired number of cups. If you put in 12 cups of water, the Coffee Maker will brew all 12 cups.

AutoSet1Brew/Cancel

Hour

Auto Set2

Plate

Temp

Minute

 

Plate

Timer

 

Bold

 

 

 

Clean

2

Place the Carafe in the Coffee Maker. Make sure the lid is securely in position and bottom of the carafe is fully seated; otherwise, the Pause and pour feature may not engage, causing water and coffee to overflow the brew basket.

ASSEMBLY AND USAGE OF BREW BASKET

1

Aut

2

Raise the brew basket lid and remove the brew basket.

Insert the Gold Tone permanent filter or cone paper filter into the brew basket.

TIP: The coffee filter can also be inserted and coffee grounds added with or without removing the brew basket from the Coffee Maker.

IMPORTANT: Do not use both types of filters at the same time.

Using both filters might cause water and coffee to overflow the brew basket.

USING THE COFFEE MAKER | 7

USING THE COFFEE MAKER

 

If using the Gold Tone permanent filter, add enough

3

amount of coffee ground by using Dosage Ladder

provided inside the Gold Tone permanent filter.

 

For example: If you need 12 cups of Brew Coffee, then

 

add coffee grounds till 12 cups scale level.

 

OR

 

If using a cone paper coffee filter, place the filter inside

 

the brew basket, by gently pressing the filter into the

3

sides of the brew basket. Pre-wetting the paper filter is

not required.

 

Use the “Coffee Dosage Chart” provided on water

 

tank to add the enough amount of ground coffee.

NOTE: Use a medium grind appropriate for automatic drip Coffee Makers. Too fine a grind will produce bitterness and may clog the coffee filter.

4

Shake the brew basket slightly to even out the bed of coffee ground. Place the basket into the Coffee Maker and rotate the handle toward the front of the Coffee Maker to lock the brew basket in place. Be sure the brew basket lid is fully closed before brewing.

NOTE: Do not operate the Coffee Maker without the brew basket in place.

AUTO SET 1 AND AUTO SET 2 FEATURE

Your Coffee Maker comes with two preset time options. Auto Set 1 and Auto Set 2 provide you the ability to preset the coffee brewing time twice in week or day.

As desired, you can use Auto Set 1 to preset coffee brewing time for weekdays and Auto Set 2 can be preset for weekends. Or as per your preference, you can use Auto Set 1 to preset coffee brewing time for morning coffee and Auto Set 2 can be preset for evening coffee.

NOTE: When the Coffee Maker is first plugged in or when power is restored after an interruption, the display will initially show 12:00 A.M.

IMPORTANT: Be sure to set the correct time as per the instructions in “Setting the clock” before using Auto Set 1 or Auto Set 2 feature.

PROGRAMMING THE AUTO SET 1 OR AUTO SET 2

1

 

AM

 

Auto1

Auto

Brew/Cancel

 

Set2

 

Timer

 

Clean

To Program the Coffee Maker to brew coffee at a preset time: Press the AUTO SET 1 or AUTO SET 2 button one time. The “Auto 1 or 2” icon will flash respectively and the time display will change to the currently set Auto Set 1or 2 time.

(12:00 A.M. is the default time.)

8 | USING THE COFFEE MAKER

USING THE COFFEE MAKER

2

 

 

 

AM

 

 

Auto1

 

Auto

 

Brew/Cancel

 

Set1

Auto

 

Hour

 

Set2

 

 

 

 

 

 

Timer

To set the time the Coffee Maker should begin brewing: Press the HOUR button. The hour digits will change with each press; or press and hold to scroll rapidly.

Next, press the MINUTE button. The Hour setting will stay solid and the Minute setting will begin to blink. The minute digits will change with each press; or press and hold to scroll rapidly.

3

 

 

 

AM

 

 

Auto1

 

Auto

 

Brew/Cancel

 

Set1

Auto

 

Hour

 

Set2

 

 

 

 

 

Minute

 

 

AM

 

Auto1

 

Auto

Brew/Cancel

 

Set1

Auto

 

Hour

Set2

 

Plate

Temp

Minute

 

Plate

 

 

Bold

Timer

 

 

 

 

Clean

To save the current displayed time and exit Auto Set 1 or Auto Set 2: Wait for 10 seconds, or press any

button (Clean, Bold or Brew). The Auto 1 or 2 indicator will remain lit and the time display will go back to the current time.

To cancel the Auto Set 1 or 2 time after programming is complete: Press AUTO SET 1 or AUTO SET 2 again; or press the BREW/CANCEL button.

NOTE: Please consider the default Brewing cycle time for a full pot (12 cups) is approximately 10-minutes.

USING THE PREVIOUSLY PROGRAMMED AUTO SET 1 OR 2 TIME

These steps can be followed to save the Auto Set 1 or Auto Set 2 time after following the steps in the “Programming the Auto Set 1 or 2 feature” section.

Auto1AM

1

Auto Brew/Cancel

Press the AUTO SET 1 or AUTO SET 2 button.

Set2

The Auto indicator will flash and the time display will

 

Clean

show the previously set Auto time.

 

Timer

 

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2

 

 

 

AM

 

 

Auto1

 

Auto

 

Brew/Cancel

 

Set1

Auto

 

Hour

 

Set2

 

 

Plate

Temp

Minute

 

Plate

 

 

 

 

Timer

 

 

 

 

To save the current displayed time and exit Auto Set: Wait for 10 seconds, or press any button (Clean, Bold or Brew). The Auto indicator will remain lit and the time display will go back to the current time.

SETTING THE PLATE TEMPERATURE AND TIMER FEATURE

NOTE: Default Plate temperature for Coffee Maker is set at High Temperature.(icon)

1

 

 

 

AM

 

 

Auto1

 

Auto

 

Brew/Cancel

 

Set1

Auto

 

Hour

 

Set2

 

 

Plate

 

Minute

 

 

 

 

Timer

To set Plate Temperature: Press PLATE TEMP button.

By each press, you can select between Low Plate temperature or High Plate temperature.

USING THE COFFEE MAKER | 9

USING THE COFFEE MAKER

2

Auto

 

Brew/Cancel

 

Set1

Auto

 

Hour

 

Set2

 

 

Plate

Temp

Minute

 

Plate

 

 

 

 

 

To set time for Plate temperature: Press PLATE TIMER button. The display will show Keep Warm Time and Keep Warm Time icon.

3

Auto

 

Brew/Cancel

 

Set1

Auto

 

Hour

 

Set2

 

 

 

 

 

Minute

Auto

Brew/Cancel

 

Set1

Auto

 

Hour

Set2

 

Plate

Temp

Minute

 

Plate

 

 

Bold

Timer

 

 

 

 

Clean

Press the HOUR button. The hour digits will change with each press between 0 to 4.

Next, press the MINUTE button. The Hour setting will stay solid and the Minute setting will begin to blink. The minute digits will change with each press by 0 or 30 minutes.

To save the current displayed time and exit Keep Warm setup: Press any other button (Auto Set1, Auto Set 2, Plate Temp, Plate Timer, Bold, Clean or Brew); or do not press any button for 10 seconds.

IMPORTANT: You can select time for Plate temperature from 0:00 to maximum 4:00 hours.

NOTE: Heating the brewed coffee for more time adds bitterness to the coffee taste. It is advised to consume brewed coffee as early after brewing cycle completes.

BREWING COFFEE

TIP: Brew 2 pots of fresh, cool water and discard before brewing the first pot of coffee.

 

 

 

 

 

 

 

 

Press the BREW button to begin brewing coffee. You

 

 

 

1

 

can use any of the BREW buttons provided on side or

 

on front. The Coffee Maker will beep 1 time, and the

 

 

 

“Brew” icon will light up in the display when the Brew

 

 

 

cycle is started. Also, front Brew button will light up.

 

 

 

 

 

NOTE: Default Standard Brewing cycle time for a full pot (12 cups) is approximately 10-minutes.

 

AM

2

PM

Auto 12

 

x

The Coffee Maker will beep 3 times when the Brew cycle is complete, then will automatically initiate the Keep Warm mode. The Brewing icon will turn off and the Warming icon will light up. The screen will display remaining time of Warm mode. After the Warm mode completes, one long beep will sound.

NOTE: Allow the Coffee Maker to cool for 5 minutes before starting the next brew cycle.

 

 

After Warm mode countdown is finished, the front

 

 

brew button light will go off and the coffee maker will

3

 

automatically turn off.

 

To Cancel the Brew cycle or Warm mode : Press the

 

 

BREW button once. The Brew cycle or Warm mode will

 

 

be cancelled.

 

 

 

NOTE: Opening the brew basket while coffee is brewing will interrupt the brew process and impair flavor.

10 | USING THE COFFEE MAKER

USING THE COFFEE MAKER

PAUSE AND POUR FEATURE

The “Pause and pour” feature enables you to remove the carafe from the Coffee Maker and pour a cup of coffee before brewing is finished. When the carafe is removed, a special valve stops the flow of coffee from the brew basket. However, brewing does not stop.

If the carafe is not placed back in the Coffee Maker within 25 seconds, water and coffee grounds will overflow the brew basket.

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TIPS FOR GREAT RESULTS

QUICK TIPS

Fresh Coffee Beans: Truly great coffee can only come from fresh coffee beans. To preserve the freshness of your beans, keep them in an opaque, airtight container and store in a cool, dry place. Refrigeration is not recommended since condensation tends to form on the beans whenever the container is opened. Freezing can help preserve beans stored for an extended period, but it will also impair flavor.

The Right Grind: The best cup of coffee comes from coffee beans that are properly ground just before brewing. When grinding, be sure to grind your coffee to a medium grind level, the appropriate grind for automatic drip Coffee Makers. Look for KitchenAid® Coffee Grinders at your local retailer or online at www.KitchenAid.com.

The Proper Amount of Ground Coffee: Using the right dosage for coffee and water is critical for obtaining great results. Use the markings provided in the gold tone filter and the dosage guide at the back of the water tank as a reference and adjust as per taste. Finer grinds usually require less coffee but may also produce bitterness and clog the filter. For weaker coffee, brew using the suggested dosage of coffee grounds and water, then dilute with hot water. This maximizes flavor and minimizes bitterness.

Brew Water Purity: Great tasting coffee starts with fresh water. The removable water tank is easy to fill with water to give you great tasting coffee every time. It’s also easy to clean so

you can always make your coffee with the freshest water. Where local water is extremely poor, you may wish to use bottled water. Do not use distilled water or mineral water since they can damage your Coffee Maker.

Coffee Maker Cleanliness: Since the coffee oils that build up on the brew basket and carafe can go stale and impair the flavor of the brewed coffee, it’s important that these two items are cleaned daily in order to make the best tasting coffee.

Consumption of Fresh Brewed Coffee: It is recommended to consume brewed coffee within 30 minutes from completion of the brewing cycle to get the great rich taste.

TIPS FOR GREAT RESULTS | 11

CARE AND CLEANING

CLEANING THE COFFEE MAKER

NOTE: Before cleaning, always disconnect the Coffee Maker from the electrical outlet. Make sure the Coffee Maker has cooled completely.

1

Brew basket and Gold Tone permanent filter are dishwasher-safe, top rack only.

2

Carafe and Water Tank can be cleaned with warm, soapy water, then rinse with clean water and dry. Usage of Abrasives and Scouring agents of any kind are not recommended.

3

Wipe the Showerhead with a damp cloth to remove

any coffee splashes.

 

Auto12

 

B

REMOVING MINERAL DEPOSITS

Calcium deposits (scale) from water will build up in the Coffee Maker over time and impair brewing efficiency and coffee quality. If you notice that it takes longer than usual to brew or that the Coffee Maker is making unusual noises, then it is time to descale. The “Clean”

indicator will flash when the Coffee Maker has completed 100 brew cycles. Descaling should be done as soon as possible to preserve the performance and life of your Coffee Maker.

NOTE: The Coffee Maker can be descaled using a vinegar and water solution, or by using a packaged descaling agent, like Affresh®. Always mix the descaling solution using cool water.

1

Before descaling, always make sure the brew basket

contains no coffee grounds, gold tone filter or any

 

cone paper filters.

Cool water

2

Vinegar

If using vinegar, fill the Water Tank with a solution consisting of 6 cup vinegar and 6 cup cool water.

If using a descaling agent, fill the Water Tank with descaling agent and cool water. Follow the directions on the package for the recommended ratios of descaling agent and cool water to use.

12 | CARE AND CLEANING

CARE AND CLEANING

3

 

 

AM

 

Auto1

 

Auto

Brew/Cancel

 

Set1

Auto

 

Hour

Set2

 

Plate

Temp

Minute

 

Plate

 

 

Bold

Timer

 

 

When the “Clean” indicator begins to flash on the display, run a clean cycle: Press the CLEAN button. The “Clean” indicator will stop flashing. Then press the BREW button to begin the Clean cycle.

When the Clean cycle is complete (approximately 30 minutes), 3 beeps will sound, and the “Clean” indicator will turn off.

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4

Run at least 2 fresh, cool water-only cycles after the

Clean cycle is complete.

NOTE: The Coffee Maker should be run through a complete Clean cycle using a full Water Tank of the descaling solution.

TROUBLESHOOTING

If your Coffee Maker should fail to operate as expected, please check the following:

1.If the display is not illuminated:

Check to see whether the Coffee Maker is plugged into a grounded 3 prong outlet. If it is, check the fuse or circuit breaker on the electrical circuit the Coffee Maker is connected to and make sure the circuit is closed.

2.If only a portion of the water added to the Coffee Maker actually brews:

The Coffee Maker requires immediate

descaling. Please refer to the “Care and cleaning” section.

3.If you hear 3 rapid tones:

There is no water in the water tank. The Coffee Maker will not brew. Fill the water tank with fresh, cool water and continue with the brewing cycle as described in the “Filling the Coffee Maker with water for brewing” section.

4.If “Er1” flashes on the display and you hear 1 tone:

A button may be jammed. Unplug the Coffee Maker and press each button several times. Plug the Coffee Maker into a grounded 3 prong outlet. If “Er1” appears again on the display, repeat this procedure.

5.If coffee overflows the brew basket:

The brew basket is not correctly in place. Check if the brew basket is locked in place.

Too much coffee was placed in to the brew basket.

Used both Gold tone filter and paper filter together.

6.If water exits from the back of the Coffee Maker:

Too much water was poured into the water tank.

If the problem is not due to one of the above items, see the “Arranging for Service”

chapter in the “Warranty and service” section.

NOTE: Do not return the Coffee Maker to the retailer as they do not provide service.

TROUBLESHOOTING | 13

WARRANTY AND SERVICE

KITCHENAID COFFEE MAKER WARRANTY FOR THE 50 UNITED STATES, THE DISTRICT OF COLUMBIA, PUERTO RICO, AND CANADA

This warranty extends to the purchaser and any succeeding owner for COFFEE MAKERs operated in the 50 United States, the District of Columbia, Puerto Rico, and Canada.

Length of Warranty:

One Year Full Warranty from date of purchase.

 

 

KitchenAid Will Pay

Hassle-Free Replacement of your COFFEE MAKER. See the next

for Your Choice of:

page for details on how to arrange for service, or call the Customer

 

eXperience Center toll-free at 1-800-541-6390.

 

OR

 

The replacement parts and repair labor costs to correct defects

 

in materials and workmanship. Service must be provided by an

 

Authorized KitchenAid Service Center.

 

 

KitchenAid Will

A. Repairs when your COFFEE MAKER is used in other than

Not Pay for:

normal single family home use.

 

B. Damage resulting from accident, alteration, misuse or abuse.

 

C. Any shipping or handling costs to deliver your

 

COFFEE MAKER to an Authorized Service Center.

 

D. Replacement parts or repair labor costs for COFFEE MAKER

 

attachments operated outside the 50 United States, District of

 

Columbia, Puerto Rico, and Canada.

DISCLAIMER OF IMPLIED WARRANTIES; LIMITATION OF REMEDIES

IMPLIED WARRANTIES, INCLUDING TO THE EXTENT APPLICABLE WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE EXCLUDED TO THE EXTENT LEGALLY PERMISSIBLE. ANY IMPLIED WARRANTIES THAT MAY BE IMPOSED BY LAW ARE LIMITED TO ONE YEAR, OR THE SHORTEST PERIOD ALLOWED BY LAW. SOME STATES AND PROVINCES DO NOT ALLOW LIMITATIONS OR EXCLUSIONS ON

HOW LONG AN IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS LASTS, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.

IF THIS PRODUCT FAILS TO WORK AS WARRANTED, CUSTOMER’S SOLE AND EXCLUSIVE REMEDY SHALL BE REPAIR OR REPLACEMENT ACCORDING TO THE TERMS OF THIS LIMITED WARRANTY. KITCHENAID AND KITCHENAID CANADA DO NOT ASSUME ANY RESPONSIBILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. This warranty gives you specific legal rights and you may also have other rights which vary from state to state or province to province.

14 | WARRANTY AND SERVICE

WARRANTY AND SERVICE

HASSLE-FREE REPLACEMENT WARRANTY—50 UNITED STATES, DISTRICT OF COLUMBIA, AND PUERTO RICO

We’re so confident the quality of our products meets the exacting standards of KitchenAid that, if your COFFEE MAKER should fail within the first year of ownership, KitchenAid will arrange to deliver an identical or comparable replacement to your door free of charge and arrange to have your original COFFEE MAKER returned to us. Your replacement unit will also be covered by our one year limited warranty.

If your COFFEE MAKER should fail within the first year of ownership, simply call our toll-free Customer eXperience Center at

1-800-541-6390 Monday through Friday. Please have your original sales receipt available when you call. Proof of purchase will be required to initiate the claim. Give the consultant your complete shipping address (no P.O. Box numbers, please).

When you receive your replacement COFFEE MAKER, use the carton, packing materials, and prepaid shipping label to pack up your original COFFEE MAKER and send it back to KitchenAid.

HASSLE-FREE REPLACEMENT WARRANTY—CANADA

We’re so confident the quality of our products meets the exacting standards of the KitchenAid brand that, if your COFFEE MAKER should fail within the first year of ownership, we will replace your COFFEE MAKER with an identical or comparable replacement. Your replacement unit will also be covered by our one year limited warranty.

If your COFFEE MAKER should fail within the first year of ownership, simply call our toll-free Customer eXperience Center at

1-800-807-6777 Monday through Friday. Please have your original sales receipt available when you call. Proof of purchase will be required to initiate the claim. Give the consultant your complete shipping address.

When you receive your replacement COFFEE MAKER, use the carton, packing materials, and prepaid shipping label to pack up your original COFFEE MAKER and send it back to KitchenAid.

ARRANGING FOR SERVICE AFTER THE WARRANTY EXPIRES, OR ORDERING ACCESSORIES AND REPLACEMENT PARTS

In the United States and Puerto Rico:

For service information, or to order accessories or replacement parts, call toll-free at 1-800-541-6390 or write to:

Customer eXperience Center,

KitchenAid Small Appliances,

P.O. Box 218, St. Joseph, MI 49085-0218

Outside the United States and Puerto Rico:

Consult your local KitchenAid dealer or the store where you purchased the COFFEE MAKER for information on how to obtain service.

For service information in Canada:

Call toll-free 1-800-807-6777.

For service information in Mexico: Call toll-free 01-800-0022-767.

®/™ ©2018 KitchenAid. All rights reserved. KITCHENAID and the design of the stand mixer are trademarks in the U.S. and elsewhere. Used under license in Canada.

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WARRANTY AND SERVICE | 15

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