KitchenAid KCM1209 Owner's Manual
KCM1209
PARTS AND FEATURES
PARTS AND ACCESSORIES
Brew basket lid
Dosage ladder
Gold tone
filter
Water tank lid
Showerhead
Water tank
handle
AM
Auto 12
PM
Brew/Cancel
Auto Set 1
Auto Set 2
Hour
Minute
Plate Temp
Plate Timer
Bold
Clean
Water tank
Cord storage in base
Brew/Cancel
Glass carafe
(not shown)
Warming plate
Brew button
NOTE: Default measurement for 1 cup = approximately 5 oz (147 ml).
Brew
basket
Carafe lid
Carafe
handle
2 | PARTS AND FEATURES
PARTS AND FEATURES
DISPLAY AND CONTROL PANEL FEATURES
Programmable display
Clock
ENGLISH
Brew icon
Remaining Keep
Warm Time icon
Bold icon
Clean icon
Control panel
AM
PM
Auto 12 12
x
Brew/Cancel
Auto Set 2Auto Set 1
Hour Minute
Plate Temp Plate Timer
CleanBold
A.M./P.M. indicator
Auto icon 1 or 2
High Plate Temperature
Low Plate Temperature
PARTS AND FEATURES | 3
COFFEE MAKER SAFETY
IMPORTANT SAFEGUARDS
When using electrical appliances, basic safety precautions should always
be followed, including the following:
1. Read all instructions.
2. Do not touch hot surfaces. Use handles or knobs.
3. Do not operate any appliance with a damaged cord or plug or after the appliance
malfunctions or is dropped or damaged in any manner. Return appliance to the
nearest Authorized Service Center for examination, repair or adjustment.
4. To protect against re, electric shock and injury to persons do not immerse
appliance in water or other liquid.
5. Unplug from outlet when not in use and before cleaning. Allow to cool before
putting on or taking off parts, and before cleaning the appliance.
6. Close supervision is necessary when any appliance is used by or near children.
7. Do not let cord hang over the edge of table or counter or touch hot surfaces.
8. Do not place on or near a hot gas or electric burner, or in a heated oven.
9. The use of attachments not recommended or sold by KitchenAid may cause re,
electrical shock, or injury.
10. Do not use the appliance outdoors.
11. Do not use appliance for other than intended use.
12. Do not use appliance without lid properly placed on carafe.
13. The carafe is designed for use with this appliance. It must never be used on a
range top or in a microwave oven.
14. Do not set a hot carafe on a wet or cold surface.
15. To disconnect, turn any control to “off,” then remove plug from wall outlet.
16. Scalding may occur if the lid is removed during the brewing cycles.
17. Do not use a cracked carafe or a carafe having a loose or weakened handle.
4 | COFFEE MAKER SAFETY
COFFEE MAKER SAFETY
18. Do not clean carafe with abrasive cleaners, steel wool pads, or other abrasive
material.
19. Do not ll the water tank above the marked maximum ll line.
SAVE THESE INSTRUCTIONS
This product is designed for household use only.
ELECTRICAL REQUIREMENTS
Voltage: 120 VAC
Frequency: 60 Hz
Wattage: 1100 Watts
NOTE: If the plug does not fit in the outlet,
contact a qualified electrician. Do not
modify the plug in any way. Do not use an
adapter.
Do not use an extension cord. If the power
supply cord is too short, have a qualified
electrician or service technician to install an
outlet near the appliance.
The cord should be arranged so that it will
not drape over the countertop or tabletop
where it can be pulled on by children or
tripped over unintentionally.
ENGLISH
COFFEE MAKER SAFETY | 5
AM
Auto Set 1
Brew/Cancel
Auto Set 2
Hour
Minute
Plate Temp
Plate Timer
Clean
Bold
AM
Auto Set 1
Brew/Cancel
Auto Set 2
Hour
Minute
Plate Temp
Plate Timer
Clean
Bold
USING THE COFFEE MAKER
AM
Auto Set 1
Brew/Cancel
Auto Set 2
Hour
Minute
Plate Temp
Plate Timer
Clean
Bold
SETTING THE CLOCK
NOTE: When the Coffee Maker is first plugged in or when power is restored after an
interruption, the display will initially show 12:00 A.M.
WARNING
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death, fire, or
electrical shock.
Cord is stored in base. If needed, gently pull cord
1
outwards until fully extended, or just long enough to
reach the outlet. Plug into a grounded 3 prong outlet.
2
Auto Set 1
Plate Temp
AM
Brew/Cancel
Auto Set 2
Hour
Minute
Plate Timer
Bold
Clean
To set the hour: Press HOUR.
The Hour setting will begin to blink. The Hour digits
will change with each press; or press and hold
to scroll rapidly.
To set the minutes: Press MINUTE.
The Hour setting will switch to a solid display and the
Minute setting will begin to blink. The Minute digits
will change with each press; or press and hold to scroll
3
rapidly.
To save the current displayed time and exit clock
setup: Press any other button (Auto Set1, Auto Set 2,
Plate Temp, Plate Timer, Bold, Clean or Brew); or do
not press any button for 10 seconds.
SETTING BREW STRENGTH
To switch between Regular and Bold brew strengths:
1
NOTE: Regular is the default brew strength setting.
6 | USING THE COFFEE MAKER
Press the BOLD button.
Please note: While brewing small batches (2-4 cups),
using the “Bold Setting” is recommended.
USING THE COFFEE MAKER
AM
FILLING THE COFFEE MAKER WITH WATER FOR BREWING
TIP: Brew 2 pots of fresh, cool water and discard before brewing the first pot of coffee.
Remove the water tank lid and pour with enough fresh,
1
cool water to make the desired amount of coffee.
Use the level markings on the water tank window.
Close the water tank lid properly.
OR
Remove the water tank lid and then lift the water tank
up gently using handle. Pour enough fresh, cool water
1
to make the desired amount of coffee. Place the water
tank back in position. Use the alignment feature on the
water tank to make sure the water tank is properly in
place.
IMPORTANT: Make sure to fill the water tank with only the amount of water needed to
brew your desired number of cups. If you put in 12 cups of water, the Coffee Maker will
brew all 12 cups.
AM
Brew/Cancel
Auto Set 1
Auto Set 2
Hour
Minute
2
Plate Temp
Plate Timer
Bold
Clean
Brew/Cancel
Place the Carafe in the Coffee Maker. Make sure the
lid is securely in position and bottom of the carafe is
fully seated; otherwise, the Pause and pour feature
may not engage, causing water and coffee to overflow
the brew basket.
ENGLISH
ASSEMBLY AND USAGE OF BREW BASKET
1
2
IMPORTANT: Do not use both types of filters at the same time.
Using both filters might cause water and coffee to overflow the brew basket.
Raise the brew basket lid and remove the brew basket.
Insert the Gold Tone permanent filter or cone paper
filter into the brew basket.
TIP: The coffee filter can also be inserted and coffee
grounds added with or without removing the brew
basket from the Coffee Maker.
USING THE COFFEE MAKER | 7
USING THE COFFEE MAKER
Auto 12
AM
PM
x
If using the Gold Tone permanent filter, add enough
amount of coffee ground by using Dosage Ladder
3
3
NOTE: Use a medium grind appropriate for automatic drip Coffee Makers. Too fine a grind
will produce bitterness and may clog the coffee filter.
4
NOTE: Do not operate the Coffee Maker without the brew basket in place.
provided inside the Gold Tone permanent filter.
For example: If you need 12 cups of Brew Coffee, then
add coffee grounds till 12 cups scale level.
OR
If using a cone paper coffee filter, place the filter inside
the brew basket, by gently pressing the filter into the
sides of the brew basket. Pre-wetting the paper filter is
not required.
Use the “Coffee Dosage Chart” provided on water
tank to add the enough amount of ground coffee.
Shake the brew basket slightly to even out the bed of
coffee ground. Place the basket into the Coffee Maker
and rotate the handle toward the front of the Coffee
Maker to lock the brew basket in place. Be sure the
brew basket lid is fully closed before brewing.
AUTO SET 1 AND AUTO SET 2 FEATURE
Your Coffee Maker comes with two preset time options. Auto Set 1 and Auto Set 2 provide you
the ability to preset the coffee brewing time twice in week or day.
As desired, you can use Auto Set 1 to preset coffee brewing time for weekdays and Auto Set 2
can be preset for weekends. Or as per your preference, you can use Auto Set 1 to preset coffee
brewing time for morning coffee and Auto Set 2 can be preset for evening coffee.
NOTE: When the Coffee Maker is first plugged in or when power is restored after an
interruption, the display will initially show 12:00 A.M.
IMPORTANT: Be sure to set the correct time as per the instructions in “Setting the clock”
before using Auto Set 1 or Auto Set 2 feature.
PROGRAMMING THE AUTO SET 1 OR AUTO SET 2
AM
Auto 1
Brew/Cancel
Auto Set 1
Auto Set 2
Hour
Minute
1
Plate Temp
Plate Timer
Bold
Clean
8 | USING THE COFFEE MAKER
To Program the Coffee Maker to brew coffee at a
preset time: Press the AUTO SET 1 or AUTO SET 2
button one time. The “Auto 1 or 2” icon will flash
respectively and the time display will change to the
currently set Auto Set 1or 2 time.
(12:00 A.M. is the default time.)
USING THE COFFEE MAKER
Auto 1
AM
Auto Set 1
Brew/Cancel
Auto Set 2
Hour
Minute
Plate Temp
Plate Timer
Clean
Bold
Auto 1
AM
Auto Set 1
Brew/Cancel
Auto Set 2
Hour
Minute
Plate Temp
Plate Timer
Clean
Bold
To set the time the Coffee Maker should begin
AM
Auto 1
Brew/Cancel
Auto Set 1
Auto Set 2
Hour
Minute
2
Plate Temp
Plate Timer
Bold
Clean
3
NOTE: Please consider the default Brewing cycle time for a full pot (12 cups) is
approximately 10-minutes.
USING THE PREVIOUSLY PROGRAMMED AUTO SET 1 OR 2 TIME
These steps can be followed to save the Auto Set 1 or Auto Set 2 time after following the
steps in the “Programming the Auto Set 1 or 2 feature” section.
AM
Auto 1
Brew/Cancel
Auto Set 1
Auto Set 2
Hour
Minute
1
Plate Temp
Plate Timer
Bold
Clean
brewing: Press the HOUR button. The hour digits will
change with each press; or press and hold to scroll
rapidly.
Next, press the MINUTE button. The Hour setting will
stay solid and the Minute setting will begin to blink.
The minute digits will change with each press; or press
and hold to scroll rapidly.
To save the current displayed time and exit Auto Set
1 or Auto Set 2: Wait for 10 seconds, or press any
button (Clean, Bold or Brew). The Auto 1 or 2 indicator
will remain lit and the time display will go back to the
current time.
To cancel the Auto Set 1 or 2 time after programming
is complete: Press AUTO SET 1 or AUTO SET 2 again;
or press the BREW/CANCEL button.
Press the AUTO SET 1 or AUTO SET 2 button.
The Auto indicator will flash and the time display will
show the previously set Auto time.
ENGLISH
AM
2
Auto Set 1
Hour
Plate Temp
Auto 1
Brew/Cancel
Auto Set 2
Minute
Plate Timer
Bold
Clean
To save the current displayed time and exit Auto Set:
Wait for 10 seconds, or press any button (Clean, Bold
or Brew). The Auto indicator will remain lit and the
time display will go back to the current time.
SETTING THE PLATE TEMPERATURE AND TIMER FEATURE
NOTE: Default Plate temperature for Coffee Maker is set at High Temperature.(icon)
AM
Auto 1
1
Brew/Cancel
Auto Set 1
Auto Set 2
Hour
Minute
Plate Temp
Plate Timer
Bold
Clean
To set Plate Temperature: Press PLATE TEMP button.
By each press, you can select between Low Plate
temperature or High Plate temperature.
USING THE COFFEE MAKER | 9
USING THE COFFEE MAKER
Au
to 12
AM
PM
x
Auto S
e
t
Ho
ur
B
ol
d
Cle
an
Minute
Br
e
w
/
Cance
l
Brew
Auto 12
AM
Auto Set 1
Brew/Cancel
Auto Set 2
Hour
Minute
Plate Temp
Plate Timer
Clean
Bold
Au
to 12
AM
PM
x
Auto S
e
t
Ho
ur
B
old
Cle
an
Minute
Br
e
w
/
Cance
l
Brew
Auto 12
AM
Auto Set 1
Brew/Cancel
Auto Set 2
Hour
Minute
Plate Temp
Plate Timer
Clean
Bold
Auto Set 1
Brew/Cancel
Auto Set 2
Hour
Minute
Plate Temp
Plate Timer
Clean
Bold
Auto Set 1
Brew/Cancel
Auto Set 2
Hour
Minute
Plate Temp
Plate Timer
Clean
Bold
Brew/Cancel
Auto Set 1
Auto Set 2
Hour
Minute
2
Plate Temp
Plate Timer
Bold
Clean
3
IMPORTANT: You can select time for Plate temperature from 0:00 to maximum 4:00 hours.
NOTE: Heating the brewed coffee for more time adds bitterness to the coffee taste.
It is advised to consume brewed coffee as early after brewing cycle completes.
BREWING COFFEE
TIP: Brew 2 pots of fresh, cool water and discard before brewing the first pot of coffee.
To set time for Plate temperature: Press PLATE TIMER
button. The display will show Keep Warm Time and
Keep Warm Time icon.
Press the HOUR button. The hour digits will change
with each press between 0 to 4.
Next, press the MINUTE button. The Hour setting will
stay solid and the Minute setting will begin to blink.
The minute digits will change with each press by 0 or
30 minutes.
To save the current displayed time and exit Keep
Warm setup: Press any other button (Auto Set1, Auto
Set 2, Plate Temp, Plate Timer, Bold, Clean or Brew);
or do not press any button for 10 seconds.
Press the BREW button to begin brewing coffee. You
can use any of the BREW buttons provided on side or
1
on front. The Coffee Maker will beep 1 time, and the
“Brew” icon will light up in the display when the Brew
cycle is started. Also, front Brew button will light up.
NOTE: Default Standard Brewing cycle time for a full pot (12 cups) is approximately
10-minutes.
The Coffee Maker will beep 3 times when the Brew
2
Auto 12
x
AM
PM
cycle is complete, then will automatically initiate the
Keep Warm mode. The Brewing icon will turn off and
the Warming icon will light up. The screen will display
remaining time of Warm mode. After the Warm mode
completes, one long beep will sound.
NOTE: Allow the Coffee Maker to cool for 5 minutes before starting the next brew cycle.
After Warm mode countdown is finished, the front
brew button light will go off and the coffee maker will
3
automatically turn off.
To Cancel the Brew cycle or Warm mode : Press the
BREW button once. The Brew cycle or Warm mode will
NOTE: Opening the brew basket while coffee is brewing will interrupt the brew process
and impair flavor.
10 | USING THE COFFEE MAKER
be cancelled.
USING THE COFFEE MAKER
PAUSE AND POUR FEATURE
The “Pause and pour” feature enables you to remove the carafe from the Coffee Maker and
pour a cup of coffee before brewing is finished. When the carafe is removed, a special valve
stops the flow of coffee from the brew basket. However, brewing does not stop.
If the carafe is not placed back in the Coffee Maker within 25 seconds, water and coffee
grounds will overflow the brew basket.
TIPS FOR GREAT RESULTS
QUICK TIPS
Fresh Coffee Beans: Truly great coffee can only come from fresh coffee beans. To preserve
the freshness of your beans, keep them in an opaque, airtight container and store in a cool,
dry place. Refrigeration is not recommended since condensation tends to form on the beans
whenever the container is opened. Freezing can help preserve beans stored for an extended
period, but it will also impair flavor.
The Right Grind: The best cup of coffee comes from coffee beans that are properly ground
just before brewing. When grinding, be sure to grind your coffee to a medium grind level, the
appropriate grind for automatic drip Coffee Makers. Look for KitchenAid® Coffee Grinders at
your local retailer or online at www.KitchenAid.com.
The Proper Amount of Ground Coffee: Using the right dosage for coffee and water is critical
for obtaining great results. Use the markings provided in the gold tone filter and the dosage
guide at the back of the water tank as a reference and adjust as per taste. Finer grinds usually
require less coffee but may also produce bitterness and clog the filter. For weaker coffee, brew
using the suggested dosage of coffee grounds and water, then dilute with hot water. This
maximizes flavor and minimizes bitterness.
Brew Water Purity: Great tasting coffee starts with fresh water. The removable water tank
is easy to fill with water to give you great tasting coffee every time. It’s also easy to clean so
you can always make your coffee with the freshest water. Where local water is extremely poor,
you may wish to use bottled water. Do not use distilled water or mineral water since they can
damage your Coffee Maker.
ENGLISH
Coffee Maker Cleanliness: Since the coffee oils that build up on the brew basket and carafe
can go stale and impair the flavor of the brewed coffee, it’s important that these two items are
cleaned daily in order to make the best tasting coffee.
Consumption of Fresh Brewed Coffee: It is recommended to consume brewed coffee within
30 minutes from completion of the brewing cycle to get the great rich taste.
TIPS FOR GREAT RESULTS | 11
CARE AND CLEANING
x
ea
n
CLEANING THE COFFEE MAKER
NOTE: Before cleaning, always disconnect the Coffee Maker from the electrical outlet.
Make sure the Coffee Maker has cooled completely.
1
Brew basket and Gold Tone permanent filter are
dishwasher-safe, top rack only.
Carafe and Water Tank can be cleaned with warm,
2
soapy water, then rinse with clean water and dry.
Usage of Abrasives and Scouring agents of any kind
are not recommended.
3
AM
Auto 12
PM
Wipe the Showerhead with a damp cloth to remove
any coffee splashes.
REMOVING MINERAL DEPOSITS
Calcium deposits (scale) from water will build up in the Coffee Maker over time and impair
brewing efficiency and coffee quality. If you notice that it takes longer than usual to brew
or that the Coffee Maker is making unusual noises, then it is time to descale. The “Clean”
indicator will flash when the Coffee Maker has completed 100 brew cycles. Descaling should be
done as soon as possible to preserve the performance and life of your Coffee Maker.
NOTE: The Coffee Maker can be descaled using a vinegar and water solution, or by using
a packaged descaling agent, like Affresh®. Always mix the descaling solution using cool
water.
1
A
M
Aut
o
1
Bre
w
/
C
an
A
uto Se
cel
t 1
Au
to Se
Hour
t 2
Min
Plat
ute
e
Tem
p
Pl
at
e
Ti
m
Bo
er
ld
C
l
Cool water
2
Vinegar
12 | CARE AND CLEANING
Before descaling, always make sure the brew basket
contains no coffee grounds, gold tone filter or any
cone paper filters.
If using vinegar, fill the Water Tank with a solution
consisting of 6 cup vinegar and 6 cup cool water.
If using a descaling agent, fill the Water Tank with
descaling agent and cool water. Follow the directions on
the package for the recommended ratios of descaling
agent and cool water to use.
CARE AND CLEANING
Au
to 12
AM
PM
x
Auto S
e
t
Ho
ur
B
ol
d
Cle
an
Minute
Br
e
w
/
Cance
l
Brew
Auto 12
AM
Auto Set 1
Brew/Cancel
Auto Set 2
Hour
Minute
Plate Temp
Plate Timer
Clean
Bold
When the “Clean” indicator begins to flash on the
display, run a clean cycle: Press the CLEAN button.
The “Clean” indicator will stop flashing. Then press the
BREW button to begin the Clean cycle.
When the Clean cycle is complete (approximately
3
Auto Set 1
Plate Temp
AM
Auto 1
Brew/Cancel
Auto Set 2
Hour
Minute
Plate Timer
Bold
Clean
30 minutes), 3 beeps will sound, and the “Clean”
indicator will turn off.
4
Run at least 2 fresh, cool water-only cycles after the
Clean cycle is complete.
NOTE: The Coffee Maker should be run through a complete Clean cycle using a full Water
Tank of the descaling solution.
TROUBLESHOOTING
descaling. Please refer to the “Care and
cleaning” section.
3. If you hear 3 rapid tones:
• There is no water in the water tank. The
Coffee Maker will not brew. Fill the water
tank with fresh, cool water and continue
with the brewing cycle as described in
the “Filling the Coffee Maker with water
for brewing” section.
4. If “Er1” flashes on the display and you hear
1 tone:
• A button may be jammed. Unplug the
Coffee Maker and press each button
several times. Plug the Coffee Maker
into a grounded 3 prong outlet. If “Er1”
appears again on the display, repeat this
procedure.
5. If coffee overflows the brew basket:
• The brew basket is not correctly in place.
Check if the brew basket is locked in
place.
• Too much coffee was placed in to the
brew basket.
• Used both Gold tone filter and paper
filter together.
If your Coffee Maker should fail to operate
as expected, please check the following:
1. If the display is not illuminated:
• Check to see whether the Coffee Maker
is plugged into a grounded 3 prong
outlet. If it is, check the fuse or circuit
breaker on the electrical circuit the
Coffee Maker is connected to and make
sure the circuit is closed.
2. If only a portion of the water added to the
Coffee Maker actually brews:
• The Coffee Maker requires immediate
6. If water exits from the back of the Coffee
Maker:
• Too much water was poured into the
water tank.
If the problem is not due to one of the
above items, see the “Arranging for Service”
chapter in the “Warranty and service” section.
NOTE: Do not return the Coffee Maker to the
retailer as they do not provide service.
TROUBLESHOOTING | 13
ENGLISH
WARRANTY AND SERVICE
KITCHENAID COFFEE MAKER WARRANTY FOR THE 50 UNITED STATES,
THE DISTRICT OF COLUMBIA, PUERTO RICO, AND CANADA
This warranty extends to the purchaser and any succeeding owner for COFFEE MAKERs
operated in the 50 United States, the District of Columbia, Puerto Rico, and Canada.
Length of Warranty: One Year Full Warranty from date of purchase.
KitchenAid Will Pay
for Your Choice of:
Hassle-Free Replacement of your COFFEE MAKER. See the next
page for details on how to arrange for service, or call the Customer
eXperience Center toll-free at 1-800-541-6390.
OR
The replacement parts and repair labor costs to correct defects
in materials and workmanship. Service must be provided by an
Authorized KitchenAid Service Center.
KitchenAid Will
Not Pay for:
DISCLAIMER OF IMPLIED WARRANTIES; LIMITATION OF REMEDIES
IMPLIED WARRANTIES, INCLUDING TO THE EXTENT APPLICABLE WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE EXCLUDED TO THE
EXTENT LEGALLY PERMISSIBLE. ANY IMPLIED WARRANTIES THAT MAY BE IMPOSED
BY LAW ARE LIMITED TO ONE YEAR, OR THE SHORTEST PERIOD ALLOWED BY LAW.
SOME STATES AND PROVINCES DO NOT ALLOW LIMITATIONS OR EXCLUSIONS ON
HOW LONG AN IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS LASTS, SO THE
ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.
IF THIS PRODUCT FAILS TO WORK AS WARRANTED, CUSTOMER’S SOLE AND EXCLUSIVE
REMEDY SHALL BE REPAIR OR REPLACEMENT ACCORDING TO THE TERMS OF THIS
LIMITED WARRANTY. KITCHENAID AND KITCHENAID CANADA DO NOT ASSUME ANY
RESPONSIBILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. This warranty gives
you specific legal rights and you may also have other rights which vary from state to state or
province to province.
A. Repairs when your COFFEE MAKER is used in other than
normal single family home use.
B. Damage resulting from accident, alteration, misuse or abuse.
C. Any shipping or handling costs to deliver your
COFFEE MAKER to an Authorized Service Center.
D. Replacement parts or repair labor costs for COFFEE MAKER
attachments operated outside the 50 United States, District of
Columbia, Puerto Rico, and Canada.
14 | WARRANTY AND SERVICE
WARRANTY AND SERVICE
HASSLE-FREE REPLACEMENT WARRANTY—50 UNITED STATES, DISTRICT
OF COLUMBIA, AND PUERTO RICO
We’re so confident the quality of our products
meets the exacting standards of KitchenAid
that, if your COFFEE MAKER should fail within
the first year of ownership, KitchenAid will
arrange to deliver an identical or comparable
replacement to your door free of charge and
arrange to have your original COFFEE MAKER
returned to us. Your replacement unit will also
be covered by our one year limited warranty.
If your COFFEE MAKER should fail within the
first year of ownership, simply call our toll-free
Customer eXperience Center at
HASSLE-FREE REPLACEMENT WARRANTY—CANADA
1-800-541-6390 Monday through Friday.
Please have your original sales receipt
available when you call. Proof of purchase
will be required to initiate the claim. Give the
consultant your complete shipping address
(no P.O. Box numbers, please).
When you receive your replacement COFFEE
MAKER, use the carton, packing materials,
and prepaid shipping label to pack up your
original COFFEE MAKER and send it back to
KitchenAid.
ENGLISH
We’re so confident the quality of our
products meets the exacting standards of
the KitchenAid brand that, if your COFFEE
MAKER should fail within the first year of
ownership, we will replace your COFFEE
MAKER with an identical or comparable
replacement. Your replacement unit will also
be covered by our one year limited warranty.
If your COFFEE MAKER should fail within the
first year of ownership, simply call our toll-free
Customer eXperience Center at
1-800-807-6777 Monday through Friday.
Please have your original sales receipt
available when you call. Proof of purchase
will be required to initiate the claim. Give the
consultant your complete shipping address.
When you receive your replacement COFFEE
MAKER, use the carton, packing materials,
and prepaid shipping label to pack up your
original COFFEE MAKER and send it back to
KitchenAid.
ARRANGING FOR SERVICE AFTER THE WARRANTY EXPIRES,
OR ORDERING ACCESSORIES AND REPLACEMENT PARTS
In the United States and Puerto Rico:
For service information, or to order
accessories or replacement parts, call
toll-free at 1-800-541-6390 or write to:
Customer eXperience Center,
KitchenAid Small Appliances,
P.O. Box 218, St. Joseph, MI 49085-0218
Outside the United States and Puerto Rico:
Consult your local KitchenAid dealer or the
store where you purchased the COFFEE
MAKER for information on how to obtain
service.
For service information in Canada:
Call toll-free 1-800-807-6777.
For service information in Mexico:
Call toll-free 01-800-0022-767.
®/™ ©2018 KitchenAid. All rights reserved. KITCHENAID and the design of the stand mixer
are trademarks in the U.S. and elsewhere. Used under license in Canada.
WARRANTY AND SERVICE | 15
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