KitchenAid KBF042FTS02, KBRC36FTS03, KBRC36FTS02, JB36SEFXRB00, KBRS36FTX00 Service Pointer

REFRIGERATION PRODUCTS KITCHEN PRODUCTSLAUNDRY PRODUCTS

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THIS SERVICE POINTER APPLIES TO THE FOLLOWING BRANDS:

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Jenn-Air and KitchenAid

Bottom Freezer Built-In Refrigerators

Models:

JB36SEFXLB00 KBRC36FTS03 KBLS36FTX02 KBLO36FTX03 KBF042FTS02
JB36SEFXRB00 KBRC36FTS02 KBRS36FTX00 KBLO36FTX02 KBF042FTX02
JB36SEFXLB00 KBLC36FTS00 KBRS36FTX03 KBLO36FTX00 KBF042FTX00
JB36PPFXRB00 KBLC36FTS03 KBRS36FTX02 KBFC42FSS00 JF42SEFXDB00
JB36CXFXLB00 KBLC36FTS02 KBRO36FTX03 KBFC42FST00 JF42CXFXDB00
JB36CXFXRB00 KBLS36FTX00 KBRO36FTX02 KBFC42FTS03 JF42PPFXDB00
KBRC36FTS00 KBLS36FTX03 KBRO36FTX00 KBF042FTX03

CUSTOMER CONCERN:

The gap between the freezer drawer and refrigerator door(s) is not even. See gure 1.

R4317440

December 2008

Figure 1

CORRECTION PROCEDURE

1. Check that the unit is level.Adjust if necessary.

2. Check that the RC door(s) are aligned. Adjust if necessary.

3. If the gap is still uneven, tighten the four freezer drawer bolts
and four freezer basket screws and recheck. See gures 2 and 3.

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Drawer Bolts

Figure 2

Four Basket

Screws

Figure 3

4. If the gap is still uneven, remove the four freezer basket screws, the basket, and the freezer drawer to access the drawer rails.
See gure 4.

Eight Rail Screws

Figure 4

5. If the rail screws are tight, and the gap is still uneven after replacing the freezer drawer and basket, order metal shim part
number W10123657, to be installed under the rail on the side of the drawer that needs to be raised. A maximum of two shims
can be added if necessary. See gure 5.

1.5mm

Metal Shim

Figure 5

6. To install shim(s), remove the four screws securing the rail to the cabinet.
See gure 6. Slide the shim under the rail; reinstall and tighten the screws.

7. Replace the freezer basket and freezer drawer. Check that the drawer gasket is
sealing completely and verify that the basket is activating the freezer light switch.

Four Rail Screws

Figure 6