Keurig Rivo R500 User Guide

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Keurig® Rivo® R500

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Use and Care Guide

IMPORTANT SAFEGUARDS

Safe Operation & Use

When using electrical appliances, basic safety precautions should be followed, including the following:

1. Read all instructions before using.

2. Do not touch hot surfaces. Use handles

and knobs when available.

3. This appliance must be properly installed

and located in accordance with these instructions before it is used.

4. The use of accessory attachments

not recommended by the appliance manufacturer may result in fire, electrical shock or injury to persons.

5. Do not place on or near a hot gas or

electric burner, or in a heated oven.

6. Do not use outdoors.

7. To protect against fire, electric shock and

injury do not immerse cords, plugs or the appliance in water or any other liquid.

8. Do not overfill the Water Reservoir

with water.

9. Use only water in this appliance! Do not

put any other liquids or foods in the Water Reservoir except as instructed in the Cleaning Instructions in this guide.

10. Unplug system before cleaning or

maintenance. Allow to cool before putting on or taking off parts and before cleaning the appliance. System automatically enters standby mode after 2 minutes of non use.

11. For best operation, plug the appliance

into its own electrical outlet on a dedicated circuit to prevent flickering of lights, blowing of fuses or tripping a circuit breaker.

12. Do not operate any appliance with a

damaged cord or plug or after the appliance malfunctions or is damaged in any manner. Contact Keurig Customer Service to report any malfunction of or damage to the system.

13. Do not let the cord hang over the

edge of the table or counter, or touch hot surfaces.

14. Close supervision is necessary when any

appliance is used by or near children.

15. Do not lift the Handle to open the system

while brewing is in progress.

16. Always keep the Water Reservoir Lid

on the Water Reservoir unless you are refilling it.

17. This appliance is equipped with a

Power Cord having a grounding wire with a grounding plug. The appliance must be grounded using a 3-hole properly grounded outlet. In the event of an electrical short circuit, grounding reduces the risk of electrical shock.

18. If the outlet is a standard 2-prong wall

outlet, it is your personal responsibility and obligation to have it replaced with a properly grounded 3-prong wall outlet.

19. Do not, under any circumstances, cut

or remove the third (ground) prong from the Power Cord or use an adapter.

20. Consult a qualified electrician if

the grounding instructions are not completely understood, or if doubt exists as to whether the appliance is properly grounded.

21. Do not use the appliance for other than

its intended use.

2 3

SAVE THESE INSTRUCTIONS.

DO NOT permit children to use system unless there is adult supervision. System dispenses very hot water.

CAUTION: There are sharp needles that puncture the Rivo Pack Holder and in the bottom of the Rivo® Pack Holder. To avoid risk of injury, do not put your fingers in the Rivo

CAUTION: There is extremely hot water in the Rivo To avoid risk of injury, do not lift the Handle or open the Rivo during the brewing process.

CAUTION: The Frothing Whisk is detachable and may pose a choking hazard.

WARNING: Very hot steam and liquid. Use only with Frothing Pitcher included. Operation

with any other pitcher or operation with no pitcher may result in injury. Failure to use the included Frothing Pitcher invalidates the Warranty.

SHORT CORD INSTRUCTIONS: A short power supply cord is provided to reduce the risk of becoming entangled in or tripping over a longer cord. If an extension cord is used, (1) the marked electrical rating of the cord set or extension cord should be at least as great as the electrical rating of the appliance; (2) the cord should be arranged so that it will not drape over the countertop or tabletop where it can be pulled on by children or tripped over unintentionally; and (3) the extension cord must include a 3-prong grounding plug.

THIS PRODUCT IS FOR HOUSEHOLD USE ONLY.

Pack Assembly Housing.

pack located above the Rivo

Pack Holder during the brew process.

Pack Assembly Housing

WARNING THIS PRODUCT CONTAINS CHEMICALS, INCLUDING LEAD, WHICH IS KNOWN

TO THE STATE OF CALIFORNIA TO CAUSE CANCER, BIRTH DEFECTS OR OTHER REPRODUCTIVE HARM.

WARNING

RISK OF FIRE OR ELECTRIC SHOCK

DO NOT OPEN

WARNING TO USERS AND PARENTS: DO NOT permit children to use system unless there is adult supervision. System dispenses very hot water.

WARNING: TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT REMOVE THE BOTTOM COVER. NO USER SERVICEABLE PARTS ARE INSIDE. REPAIR SHOULD BE DONE BY AUTHORIZED SERVICE PERSONNEL ONLY.

WELCOME

Thank you for purchasing the Keurig® Rivo® Cappuccino & Latte System. Before operating

the Rivo clean and care for the system. We hope you enjoy crafting the perfect espresso, cappuccino, latte and more!

system, we recommend carefully reading these instructions to learn how to use,

TABLE OF CONTENTS

SYSTEM OVERVIEW 6

PREPARING YOUR SYSTEM 8

THE CONTROL PANEL 10

TIPS BEFORE YOU BEGIN 11

USING YOUR SYSTEM 12

HELPFUL HINTS 16

CLEANING AND MAINTENANCE 18

TROUBLESHOOTING 20

WARRANTY 22

Record Your Rivo® System Serial Number Above

The serial number can be found on the bottom of the Rivo® system gift box and on the side of the system behind the Water Reservoir. Removing the serial

number label from the Rivo® system will void warranty.

4 5

SYSTEM OVERVIEW

CONTROL PANEL

RIVO® SYSTEM

A Water Reservoir Lid

B Water Reservoir

C Power Cord

D Rivo

E Beverage Platform

F Drip Tray Lid

FROTHING PITCHER

M Frothing Lid

N Frothing Whisk

(Detachable)

O Steaming Wand

(Detachable)

P Frothing Pitcher

Pack Bin

G Drip Tray Overﬂow Indicator

H Drip Tray

I Power Button

(located on back of system)

J Handle

K Rivo

L Rivo

Pack Assembly Housing

Pack Holder

CONTROL PANEL

Q Short Espresso Button

R Espresso Lungo Button

S Cappuccino Froth Button

T Latte Froth Button

U Cold Froth Button

Indicates components which are top-rack dishwasher safe.

Do not place any other components in the dishwasher.

The Keurig® Rivo® system only uses Rivo® packs.

6 7

FROTHING

PITCHER

PREPARING YOUR SYSTEM

STEP 1: Prepare the Water Reservoir

STEP 1: Remove all packing materials from the Keurig

system and Frothing Pitcher. Place the system on a ﬂat,

Rivo stable surface away from water and heat sources. Remove all adhesive tape and labels.

STEP 2: Lift and remove the Water Reservoir Lid, then

remove the Water Reservoir by lifting up and away from the Rivo® system.

STEP 3: Rinse the Water Reservoir. Fill the Water Reservoir

with bottled or ﬁltered water.

Hot water or any other liquid may damage the Water Reservoir. Always ensure the Water Reservoir is ﬁlled to the REFILL line

before turning on the Rivo

system.

STEP 2: Prime the Frothing System

STEP 1: Remove packing material and static cling from

Frothing Pitcher.

STEP 2: Plug the Power Cord into a grounded outlet and

press the Power Button located on the back of the system.

You will hear a single beep when the Frothing Pitcher has been positioned securely. If the Frothing Pitcher has not been positioned securely, you will hear three beeps when selecting your frothing mode. Simply remove the Frothing Pitcher and re-insert securely until you hear a single beep.

STEP 6: Remove the Frothing Pitcher from the system

and carefully remove the Frothing Lid. Discard the water and dry all the components.

STEP 3: Prime the Brewing System

STEP 1: Place a 12 oz. mug on the Drip Tray.

STEP 2: Press the Espresso Lungo Button to run the ﬁrst

cleansing brew. When brew is complete, discard the hot

water from the mug.

The ﬁrst cleansing froth and cleansing brew cycles prepare the

system for your ﬁrst beverage. It is normal for the system to be slightly louder during these initial cycles.

After brewing, the Rivo

your next brew.

system will automatically prepare for

1 Min

STEP 3: Fill Frothing Pitcher to MIN FILL with water and

secure the Frothing Lid on the Frothing Pitcher.

STEP 4: Place the sealed Frothing Pitcher into the system.

After about one minute, the Control Panel will ﬂash and you

will hear a beep. This indicates the Rivo

STEP 5: Press the Latte Froth Button to run the ﬁrst

cleansing froth.

system is ready.

As a safety feature, your system will automatically shut off at any stage when it is idle for longer than two minutes. Press

the Power Button to restart.

You are now ready to craft your

ﬁrst beverage!

THE CONTROL PANEL TIPS BEFORE YOU BEGIN

DO NOT FROTH THE MILK TwICE

Do not froth the milk twice. This could lead to overﬂowing the Frothing Pitcher and scalding the milk.

FROTHING MODES

CAPPUCCINO FROTH

Creates more foam and less

steamed milk. Perfect for a

cappuccino or macchiato.

For a cappuccino ﬁll with milk to MIN FILL and for a latte ﬁll with milk to MAX FILL.

SHORT ESPRESSO (1.4 OZ.)

Perfect for espresso beverages such

as a cappuccino, latte or macchiato.

In order to ensure ideal pressure for espresso and frothed milk, the Rivo®

system is designed to perform one function at a time.

*Be sure to add enough milk to ﬁll to MIN FILL, but do not ﬁll beyond

MAX FILL. Do not add ice, syrup or any other ingredients to the milk prior to frothing. Doing so may damage the system.

LATTE FROTH

Creates less foam and

more steamed milk.

Perfect for a latte.

ESPRESSO LUNGO (2.8 OZ.)

Perfect for an americano or iced latte.

ESPRESSO SIZES

COLD FROTH

Keeps your milk cold, creates less foam and more milk. Perfect for an iced latte.

READy TO FROTH

NOT SECURELy

POSITIONED

STOP

ONLy USE COLD MILK

Be sure the milk is cold, as milk at room temperature will not froth as well as cold milk.

FROTHING PITCHER NOTIFICATION

ICED BEvERAGES

Do not brew espresso directly into a glass cup ﬁlled with ice. Doing so may cause the glass to crack or break. Do not add ice, syrup or any other ingredients to the milk prior to

frothing. Doing so may damage the system.

STOPPING THE FROTHING FUNCTION

Should you need to stop the frothing function at any time, simply press the frothing button selected.

THE DRIP TRAy AND RIvO

Do not remove the Drip Tray/Pack Bin while frothing or brewing.

PACK BIN

10 11

USING YOUR SYSTEM

Crafting a Short and Lungo Espresso

Please see “Tips Before You Begin” on page 11 before you begin the brewing process.

STEP 1:

STEP 2: Lift the Handle and place a Rivo® pack in the

Rivo

STEP 3: Select your desired espresso size on the

Control Panel:

The Short Espresso Button will deliver a 1.4 oz. espresso

into you mug. This is perfect for espresso beverages such as a cappuccino, latte or macchiato.

The Espresso Lungo Button will deliver a 2.8 oz. espresso

into your mug. This is perfect for an americano or iced latte.

Place a mug on the Drip Tray.

Pack Holder. Lower the Handle.

Crafting a Cappuccino

Please see “Tips Before You Begin” on page 11 before you begin the brewing process.

STEP 1:

Frothing Pitcher (4.5 oz.) and place the Frothing Lid on the Frothing Pitcher.

Be sure to add enough milk to ﬁll to MIN FILL, but do not ﬁll beyond MAX FILL. Do not add ice, syrup or any other ingredients to the milk prior to frothing. Doing so may damage the system.

STEP 2: Return the sealed Frothing Pitcher to the

system and press the Cappuccino Froth Button.

Pour COLD MILK to MIN FILL of the

MIN FILL

STEP 4: When the espresso is complete, remove the

mug from the Drip Tray and enjoy! Or craft your favorite espresso beverage using recipes on the following pages or in the enclosed Welcome Book.

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STEP 3: Place a 12 oz. mug on the Drip Tray and prepare

a Short Espresso (1.4 oz.) by selecting the Short Espresso Button on the Control Panel.

STEP 4: When the espresso is complete, pull the Frothing

Pitcher from the system and carefully remove the Frothing Lid. Pour the milk over the espresso and enjoy!

CARING FOR YOUSING YOUR SYSTEM

MAX FILL

Crafting a Latte

Please see “Tips Before You Begin” on page 11 before you begin the brewing process.

STEP 1:

Frothing Pitcher (6 oz.) and place the Frothing Lid on the Frothing Pitcher.

Be sure to add enough milk to ﬁll to MIN FILL, but do not ﬁll beyond MAX FILL. Do not add ice, syrup or any other ingredients to the milk prior to frothing. Doing so may damage the system.

STEP 2: Return the sealed Frothing Pitcher to the system

and press the Latte Froth Button.

Pour COLD MILK to MAX FILL of the

Crafting an Iced Latte

Please see “Tips Before You Begin” on page 11 before you begin the brewing process.

STEP 1:

Frothing Pitcher (6 oz.) and place the Frothing Lid on the Frothing Pitcher.

Be sure to add enough milk to ﬁll to MIN FILL, but do not ﬁll beyond MAX FILL. Do not add ice, syrup or any other ingredients to the milk prior to frothing. Doing so may damage the system.

STEP 2: Return the sealed Frothing Pitcher to the system

and press the Cold Froth Button.

Pour COLD MILK to MAX FILL of the

MAX FILL

STEP 3: Place a 12 oz. mug on the Drip Tray and prepare

a Short Espresso (1.4 oz.) by selecting the Short Espresso Button on the Control Panel.

STEP 4: When the espresso is complete, pull the Frothing

Pitcher from the system and carefully remove the Frothing Lid. Pour the milk over the espresso and enjoy!

14 15

STEP 3: Fill a cup with ice and set aside. Place a separate

3 oz. mug on the Beverage Platform and prepare an

Espresso Lungo (2.8 oz.) by selecting the Espresso Lungo Button on the Control Panel. Pour the espresso over the ice.

Do not brew espresso directly into a glass cup ﬁlled with ice. Doing so may cause the glass to crack or break.

STEP 4: Pull the Frothing Pitcher from the system and

carefully remove the Frothing Lid. Pour the milk over the espresso and enjoy!

HELPFUL HINTS

1 AUTOMATIC SHUT-OFF — As a safety feature, your system will automatically shut off

after it is idle for longer than two minutes. Press the Power Button to restart.

2 COLD MILK — Be sure the milk is cold, as milk at room temperature will not froth as

well as cold milk. Additionally, depending on the type of milk, it will froth differently.

3 FROTHING PITCHER NOTIFICATION — If the Frothing Pitcher has not been

positioned securely, you will hear three beeps when selecting a frothing mode. Remove the Frothing Pitcher and re-insert, until you hear one beep, ensuring the Frothing Pitcher is securely in place.

4 FROTHING MILK — Do not froth milk twice. This could lead to over ﬂowing the Frothing

Pitcher and scalding the milk.

5 THE RIGHT wATER — For the best tasting espresso, cappuccino or latte we

recommend using bottled or ﬁltered water. We do not recommend using distilled or reverse osmosis water.

6 ICED BEvERAGES — Creating an iced latte or cappuccino is easy. Fill a cup with ice and

set aside. Brew espresso into a separate mug and pour the espresso over the ice. Use the Cold Froth Button to froth milk and add the milk to the iced espresso.

Do not brew espresso directly into a glass cup ﬁlled with ice. Doing so may cause the glass

to crack or break. Do not add ice, syrup or any other ingredients to the milk prior to frothing. Doing so may damage the system.

9 THE DRIP TRAy AND RIvO® PACK BIN — The Drip Tray is designed to capture

excess liquid from the brewing process and will ﬁll with liquid after 10 to 12 brews. The

Drip Tray Indicator will become visible when the Drip Tray is almost full. The Rivo

Bin holds up to 12 used Rivo

packs. Empty both components by carefully removing them

Pack

from the system. Empty contents of the Drip Tray into the sink and dispose of the used

packs. Clean and dry both components before returning them to the system. Do

Rivo not remove the Drip Tray/Pack Bin while brewing or frothing.

10 CLEAN yOUR SySTEM REGULARLy — To keep your system looking and performing

at its best, be sure to clean the external and internal components as indicated on page 18.

11 STORING — When storing your system, empty and dry all components. Store your

system upright in a safe, dry, frost-free environment.

7 STOPPING THE FROTHING FUNCTION — Should you need to stop the frothing

function at any time, simply press the frothing button selected.

8 EMPTy wATER RESERvOIR NOTIFICATION — If the Water Reservoir becomes

empty during brewing or frothing, the system will stop. The Control Panel will light up in a circular pattern, ﬂashing on the last mode used, and you will hear a series of beeps. If the Water Reservoir is ﬁlled within two minutes, simply press the last used mode and continue crafting your beverage. If more than two minutes have passed, the system will automatically shut off. Press the Power Button and begin a new brew. You will need a

new Rivo

pack.

16 1716

WARRANTYCLEANING AND MAINTENANCE

Before cleaning the Keurig® Rivo® system, unplug the Power Cord. Clean the external, detachable components with warm, soapy water and rinse thoroughly with water. Dishwasher-safe components (see page 6) can be placed on the top rack of the dishwasher. Do not use solvents, alcohol or other harsh substances. Do not place any components in oven.

wATER RESERvOIR — The Water Reservoir should be cleaned regularly. The Water

Reservoir is not dishwasher safe. Wash by hand with warm water and mild soap and rinse thoroughly with water.

FROTHING PITCHER — After each use, thoroughly clean all components of the Frothing

Pitcher. Place them on the top rack of the dishwasher or wash by hand with warm water and mild soap and rinse thoroughly with water.

Clean the interior components after every 10 to 12 beverages:

BREwING COMPONENTS — To clean the interior brewing components, place a mug on a

the Drip Tray. Lift and lower the Handle without inserting a Rivo® pack and press the Espresso Lungo Button. When the process is complete, discard the water from the mug.

FROTHING COMPONENTS — Fill Frothing Pitcher to MIN FILL with water. Secure the

Frothing Lid and place the Frothing Pitcher into the system. Press the Latte Froth Button and wait for the cycle to complete. Remove the Frothing Pitcher from the system and carefully remove the Frothing Lid. Discard the water and dry all components.

DRIP TRAy AND RIvO

from the brewing process and will ﬁll with liquid after 10 to 12 beverages. The Drip Tray Indicator will become visible when the Drip Tray is almost full. The Rivo® Pack Bin holds up to 12 used Rivo® packs. Empty both components by carefully removing them from the system. Empty contents of the Drip Tray into the sink and dispose of the used Rivo® packs. Clean both components with warm, soapy water and rinse thoroughly with water. Dry components before returning them to the system.

PACK BIN — The Drip Tray is designed to capture excess liquid

DESCALING — Mineral content in water varies from place to place. Depending on the

mineral content of the water in your area, calcium deposits or scale may build up in your

system. Scale is non-toxic, but left unattended, it can hinder system performance. Regularly

descaling your system every three to six months helps maintain the heating element, and other internal parts that come in contact with water. Calcium deposits may build up faster, making it necessary to descale more often.

You will need a large ceramic mug, a full bottle of Keurig™ Descaling Solution, fresh water and

access to a sink. Do not use a paper cup.

STEP 1: Descaling Solution Rinse

• Empty the Water Reservoir. Press the Power Button to turn the system on.

• Pour the entire bottle of Keurig

™

Descaling Solution into the Water Reservoir.

Then ﬁll the empty bottle with water and pour into the Water Reservoir.

• Place a large mug on the Drip Tray Plate and run a cleansing brew using the Espresso Lungo Button. Do not use a Rivo

pack. Pour the contents of the

mug into the sink.

STEP 2: Discard and Rinse

• Discard any residual solution and rinse the Water Reservoir thoroughly.

STEP 3: Fresh Water Rinse

• Ensure the Water Reservoir is ﬁlled with fresh water.

• Place a large mug on the Drip Tray Plate and run a cleansing brew using the

Espresso Lungo Button. Do not use a Rivo

pack. Pour the contents of

the mug into the sink.

• Repeat the brew process until you have completed at least 12 brews using the

Espresso Lungo Button. You will need to reﬁll the Water Reservoir at least one time during this process.

Visit www.keurig.com to purchase the Keurig

™

Descaling Solution.

18 19

TROUBLESHOOTING

SITUATION

System does not have power

System will not brew

when used for the ﬁrst time

System shuts off automatically

SOLUTION

• Plug system into an independent outlet.

• Make sure the Power Button has been pressed.

• During normal operation, the system will shut off when it is idle for longer than two minutes. Press the Power Button to restart.

• Check to be sure that the system is plugged in securely.

• Plug into a different outlet.

• Reset your home circuit breaker, if necessary.

• Make sure the system has power (see above).

• Check that the Water Reservoir is ﬁlled.

• System may be cold or frozen. Let system rest at room temperature for at least two hours before powering on.

• Make sure the system has power (see above).

• Under normal operation, the system will shut off when it is idle for longer than two minutes. Press the Power Button to restart.

• If the system shuts off in the middle of a brew (not from power outage), make sure the Water Reservoir is ﬁlled.

The Power Button does

not turn system off

Red Indicator appears

The system pump is

making a loud sound

The Handle won’t close

The espresso tastes weak

The milk does not froth

SITUATION

in Drip Tray

SOLUTION

• The Power Button will only restart or turn on the system. It will not turn the system off. The system will automatically shut off after two minutes (see “System shuts off automatically,” on the opposite page).

• This means that the Drip Tray is almost full. Carefully remove the Drip Tray (CAUTION: there may be hot liquid in it). Empty contents into the sink.

• Reﬁll the Water Reservoir.

• Empty the Rivo

• A Rivo® pack may have been inserted incorrectly. Lift and lower the Handle to adjust the Rivo® pack.

• Empty the Rivo® Pack Bin.

• Ensure you are using a new Rivo® pack. Rivo® packs cannot be reused.

• Make sure you are using cold milk. Milk at room temperature will not froth well.

Pack Bin.

There is liquid in the Drip Tray

• The Drip Tray is designed to capture excess liquid from the brewing process.

• When the Drip Tray is almost full, the red Drip Tray Overﬂow Indicator will appear. Carefully remove the Drip Tray (there may be hot liquid in it). Empty contents into the sink.

20 21

The Control Panel Buttons are

ﬂashing in a circular pattern

If other issues arise with your system, call Keurig Customer Service at

1.866.901.BREW (2739). Damage to the system resulting from the failure to follow these

• The Water Reservoir needs to be reﬁlled.

instructions will void the Warranty.

WARRANTY

Limited One Year Warranty

Keurig warrants that your brewer will be free of defects in materials or workmanship under normal home use for one year from the date of purchase. It is recommended that you ﬁll out and return the warranty card enclosed with your system so that your purchase information will be stored in our system. Keurig will, at its option, repair or replace a defective system without charge upon its receipt of proof of the date of purchase. If a replacement system is necessary to service this warranty, the replacement system may be new or reconditioned. If replacement system is sent, it will carry the remaining warranty of the original system.

This warranty only applies to systems operated in the United States and Canada. This warranty gives you speciﬁc legal rights, and you may also have other rights that vary from state to state and, in the case of Canada, from province to province.

Only the use of Keurig Brewed® Rivo® brand packs and accessories will guarantee the proper functioning and lifetime of your Keurig® system. Any damage to or malfunction of your system resulting from the use of non Keurig Brewed® Rivo® brand packs and accessories may not be covered by this warranty or may result in a service fee if the defect is determined to be caused by such use.

What is not covered by the Limited Warranty?

THIS WARRANTY DOES NOT COVER CONSEQUENTIAL OR INCIDENTAL DAMAGES SUCH AS PROPERTY DAMAGE AND DOES NOT COVER INCIDENTAL COSTS AND EXPENSES RESULTING FROM ANY BREACH OF THIS WARRANTY, EVEN IF FORESEEABLE. Some states or provinces do not allow the exclusion or limitations of incidental or consequential damages, so the above limitation or exclusion may not apply to you depending on the state or province of purchase. Nor does this warranty cover damages caused by use of non Keurig® Rivo® brand packs or accessories, services performed by anyone other than Keurig or its authorized service providers, use of parts other than genuine Keurig parts, or external causes such as abuse, misuse, inappropriate power supply or acts of God.

Other Limitations

THIS WARRANTY IS EXCLUSIVE AND IS IN LIEU OF ANY OTHER EXPRESS WARRANTY, WHETHER WRITTEN OR ORAL. IN ADDITION, KEURIG HEREBY SPECIFICALLY DISCLAIMS ALL OTHER WARRANTIES WITH RESPECT TO YOUR R500 SYSTEM, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE. Some states or provinces do not allow disclaimers of such implied warranties or limitations on how long an implied warranty lasts, so the above limitation may not apply to you depending on the state or the province of purchase.

How do you obtain warranty service?

Keurig® systems are high-quality appliances and, with proper care, are intended to provide years of satisfying performance. However, should the need arise for warranty servicing, simply call Keurig Customer Service at our toll free phone number 1.866.901.BREW (2739). Please do not return your system for servicing without ﬁrst speaking to Keurig Customer Service to obtain a Returns Material Authorization (RMA) number. Keurig® systems returned without an RMA number will be returned to the sender without servicing.

Keurig, Incorporated 55 Walkers Brook Drive Reading, MA 01867

1.866.901.BREW (2739)

Keurig, Incorporated 55 Walkers Brook Drive Reading, MA 01867

Keurig, Incorporated is a wholly-owned subsidiary of Green Mountain Coffee Roasters, Inc.

www.keurig.com | 1.866.901.BREW (2739)

P/N 60-2022 46-00 0 Rev B 07/13

Keurig Rivo R500 User Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

SYSTEM OVERVIEW

PREPARING YOUR SYSTEM

USING YOUR SYSTEM

HELPFUL HINTS

TROUBLESHOOTING

WARRANTY