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Kenwood Limited, New Lane, Havant, Hampshire PO9 2NH, UK
www.kenwoodworld.com
57475/1
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WK970 series
WK990 series
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x 2
0
45
15
30
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before using your Kenwood appliance
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Read these instructions carefully and retain for future
reference.
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Remove all packaging and any labels.
safety
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Never overfill - boiling water may splash out or the
kettle may not operate.
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Take care not to immerse the base of the kettle in
water when filling from the tap.
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Avoid contact with steam coming out of the spout area
when pouring and out of the lid when refilling.
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Never let the cord hang down where a child could
grab it.
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Always unplug your kettle when not in use.
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Never put the kettle, powerbase, cord or plug in liquid.
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Never use a damaged appliance. Get it checked or
repaired: see ‘service’.
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Caution: Do not operate the kettle on an inclined
surface.
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Only use the powerbase supplied and keep it clean
and dry.
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Make sure the lid is secure before switching the kettle
on.
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Warning: Do not open the lid while the water is
boiling.
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Make sure the kettle is switched off before lifting or
pouring.
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Remove the kettle from the powerbase before filling or
pouring.
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Never put the kettle near or on cooker hot plates or
gas burners and keep out of direct sunlight.
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Do not let infirm people use the appliance without
supervision.
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Do not let children use or play with the appliance.
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Only use the appliance for its intended domestic use.
Kenwood will not accept any liability if the appliance is
subject to improper use, or failure to comply with these
instructions.
cartridge
IMPORTANT NOTES
Always treat the filtered water as a “food stuff” and
follow the hygiene guidelines below:
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Always wash your hands before handling the
unwrapped filter cartridges, especially if you have been
preparing raw food such as meat or poultry.
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Consume filtered water immediately. Discard any
unused filtered water after 24 hours.
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The filter is for treating cold mains tap water only.
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During prolonged period of non use (eg holiday), any
unwrapped or partly-used cartridges should be stored
in the refrigerator.
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If the filter has not been used for 48 hours, flush the
cartridge through by filling the hopper twice and
discarding the water.
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For hygiene reasons and regardless of usage always
change the cartridge every 30 days.
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Like tap water, filtered water should be boiled and
cooled before being given to babies and young infants.
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Always check the date code on the cartridge wrapper.
If past the use by date, discard.
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Do not store the cartridges next to household
chemicals or cleaning products.
●
In the event of your water supplier issuing a “boil
notice” (or similar emergency indicating that your water
supply may be temporarily unsafe) the filter system
should not be used, and any cartridge in use should be
disposed of.
before plugging in
●
Make sure your electricity supply is the same as the
one shown on the underside of your kettle.
Important – UK only
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The wires in the cord are coloured as follows:
Green and Yellow = Earth,
Blue = Neutral,
Brown = Live.
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The appliance must be protected by a 13A approved
(BS1362) fuse.
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WARNING: THIS APPLIANCE MUST BE
EARTHED.
Note:
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For non-rewireable plugs the fuse cover MUST be
refitted when replacing the fuse. If the fuse cover is lost
then the plug must not be used until a replacement can
be obtained. The correct fuse cover is identified by
colour and a replacement may be obtained from your
Kenwood Authorised Repairer (see Service).
●
If a non-rewireable plug is cut off it must be
DESTROYED IMMEDIATELY. An electric shock hazard
may arise if an unwanted non-rewireable plug is
inadvertently inserted into a 13A socket outlet.
●
This kettle complies with European Economic
Community Directive 89/336/EEC.
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before using for the first time
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Wrap any excess cord around the underside of the
powerbase.
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Fit the hopper . Your water filter kettle will not
operate without the hopper fitted.
key
30 day cartridge life indicator
flip top lid
lid release
cartridge
hopper release lever
Aquaflow sensor
hopper - 1L max
water level indicators - 1.2L max
dual action on/off switch with indicator light
kettle body
360° powerbase
cord wrap
preparing the cartridge
1 Remove wrapper and immerse the cartridge in cold
water. Gently agitate the cartridge until the air bubbles
cease and leave to soak for 10 minutes .
2 Open the flip top lid and insert the cartridge into the
hopper and press gently to seal.
3 Fill the hopper from the tap and allow the water to filter.
Discard the filtered water . Repeat.
4 To set the cartridge life indicator press and hold the
button until (30) appears on the display .
5 The display will countdown automatically. When the
display reaches ‘05’ the display will start flashing until it
reaches ‘00’ to indicate that the cartridge should be
changed . If the display is blank, repeat step 4.
to use your water filter jug kettle
1 Open the flip top lid and fill the hopper. Never fill the
kettle or hopper above the maximum mark - kettle
1.2 litre and hopper 1 litre. Minimum amount of water
for boiling 500mls.
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The kettle is designed to filter and boil water at the
same time, to take advantage of the “Aquaflow”
technology, fill and boil a maximum of 1 litre at a time. If
you intend to filter and boil more than 1 litre, allow the
water to filter through the cartridge first and then switch
on to boil the water.
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To improve the quality of your drinks always use fresh
water.
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Empty the kettle after each use.
2 Check the lid is closed.
3 Plug in and switch on. The kettle will automatically filter
the water and then switch to boiling.
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During filtering the indicator light will glow blue.
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During boiling the indicator light will glow orange.
4 Your kettle will boil and switch off automatically. To re-
boil, wait a few seconds - the on/off switch needs time
to reset.
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If you find drops of water under your kettle, don’t worry
- it is just condensation.
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Even though your kettle is fitted with a water
filter cartridge if you experience problems
with your kettle switching on and off during
use or switching off before boiling, check
that the flat element is free from scale - see
“descaling”. If descaling does not solve the
problem contact Kenwood customer care.
boil-dry protection
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If you switch on with too little water, your kettle will cut
out automatically. Switch off, remove from the
powerbase and let it cool down before re-filling. When
it has cooled down, the switch will reset itself.
care and cleaning
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Before cleaning, unplug your kettle and let it cool
down.
the outside and powerbase
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Wipe with a damp cloth, then dry. Do not use abrasives
- they will scratch the plastic surfaces.
cartridge life indicator
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When not in regular use, the display can be
switched off to prolong the battery life. Press and hold
the button until the display disappears. The unit can
then be stored.
hopper
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Lift the hopper out using the hopper release lever .
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Wash in warm soapy water, rinse and dry.
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Do not place the hopper in the dishwasher.
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Do not use abrasive cleaners.
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descaling
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Even though your kettle is fitted with a water filter
cartridge descaling of the flat element may on occasion
be required to maintain the performance of your kettle.
If the kettle is not descaled regularly the build up of
limescale may result in the following:
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problems may be experienced with the kettle
switching on and off during use or switching off
before boiling.
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the kettle may take longer to boil.
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the flat element may be damaged.
Please note: failure to descale your kettle may invalidate
your guarantee.
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When limescale starts to build up on the heating
element, buy a suitable descaler and descale your
kettle. After descaling, boil with fresh water several
times and discard. Clean any descaler off the kettle - it
can damage the parts.
service and customer care
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If the cord is damaged it must, for safety reasons, be
replaced by KENWOOD or an authorised KENWOOD
repairer.
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The cartridge life indicator is sealed for life. When the
life indicator has reached the end of its useful life,
please unclip and dispose of it separately according
to local recycling recommendations for the disposal of
batteries. Contact spares and attachments for a
replacement.
UK
If you need help with:
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using your kettle
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servicing or repairs (in or out of guarantee)
call Kenwood customer care on 023 9239 2333.
Have your model number and date code
ready - it is located on the underside of your kettle
and powerbase.
EXAMPLE
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spares and attachments
call 0870 2413653.
other countries
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Contact the shop where you bought your kettle.
guarantee (UK only)
If your kettle goes wrong within one year from the date
you bought it, we will repair or replace it free of charge
provided:
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you have not misused, neglected or damaged it;
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it has not been modified (unless by Kenwood);
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it is not second-hand;
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it has not been used commercially;
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you have not fitted a plug incorrectly; and
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you supply your receipt to show when you
bought it.
This guarantee does not affect your statutory rights.
children and burns or scalds
advice from the British Burn Association
Every year, 30,000 children go to hospital with burns.
What might be a minor burn for an adult could
horrifically injure - or even kill - a child.
take these precautions
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Keep hot drinks out of children’s reach.
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Don’t drink while holding your baby. If you’re passing
someone a drink, make sure a child isn’t underneath.
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Keep your kettle, and its cord, well back from the
worktop edge so that children can’t grab them.
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Keep children away from the kitchen work area.
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For baby’s bath, run the cold water first, then add the
hot. Mix well and test the temperature with your elbow
before you put baby in.
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Teach children about hot things.
run cold water over a burn immediately, then
get medical help. Don’t stop to remove clothing.
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model no.
date code
WK990 SERIES
5T04
KENWOOD
220-240V
~ 50/60Hz 13A
USE WITH WK990 SERIES KETTLE ONLY
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5
kettle trouble shooting guide
problem possible cause solution
Kettle does not switch on (no No power Check power to kettle
indicator light)
Hopper not fitted The kettle will not operate without the
hopper fitted.
Fuse blown Check the fuse/circuit breaker for your
installation and replace the fuse if
necessary.
No filtering (indicator light glowing blue) Airlock in cartridge Remove cartridge and repeat step 1 in
“preparing the cartridge” section.
Kettle overfilled Do not fill above the kettle or hopper
Max mark.
Pour off excess water.
Kettle not boiling (indicator light not Filtering not complete The kettle will not switch to boiling mode
glowing orange) until the hopper is empty.
Aquaflow sensor not Carefully remove hopper and gently tap
operating sensor area.
Kettle switching off early/not boiling Scale on element See descaling section
Kettle switching off after a few seconds No water added/boil Minimum amount of water for
dry activated boiling 500mls.
Allow to cool and follow instruction under
boil dry protection.
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cartridge trouble shooting guide
question answer
The cartridge is damp and there is moisture in the bag. Yes
Is this normal?
Why do you need to soak the cartridges? The cartridge contains a filtration medium that needs to be
kept moist to do its job effectively. The plastic wrapper
helps to retain the moisture during transit, but to ensure
the cartridge works effectively it needs to be soaked for
10 minutes before use.
Why should the water be used straight away? Like any foodstuff, water is a perishable product. Filtering
removes chlorine, which is used to sterilise the water,
thus reducing the shelf life of the filtered water. Any unused
filtered water should be discarded after 24hours.
Why does the cartridge only last for 30 days? For hygiene reasons the cartridge should be changed every
30 days regardless of usage.
Why is the water sometimes tinted black/blue when On occasions when using a new cartridge the first few litres
first used? can appear to be tinted black/blue. This colour is due to a
small amount of carbon dust being flushed out of the
cartridge. This is not harmful as the carbon is food grade
and will usually disappear if the cartridge is flushed
through a couple of times.
What is inside the cartridge? The cartridge has mesh filters top and bottom, which trap
fine particles. A special food grade resin removes heavy
metals and limescale. Activated carbon removes chlorine
and some organic pollutants.
Is filtered water suitable for those on a low sodium diet? Yes
Is filtered water suitable for babies? Yes, filtered water is suitable for babies and making up
baby formula. However like tap water, it must be boiled
and cooled before being given to babies and infants.
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