User’s Manual
Functions and Features of the
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Version:
Last Updated:
1.03
Jan 12, 2004
1. General Information ......................... 4
1.1. Software License Notice ........................... 4
1.1.1. Software License Agreement .............. 4
1.2. Introduction................................................ 5
1.3. Software Package ..................................... 5
2. Installation ........................................ 6
2.1. Minimum System Requirements ............... 6
2.2. Software Installation.................................. 6
2.2.1. Installing FleetDispatchPRO................ 6
2.2.2. Installing System Driver....................... 8
2.3. Mobile Radio Requirements...................... 9
4.3.2. Define a Short Text Message ............21
4.4. FleetDispatchPRO Settings..................... 21
4.4.1. Select Communication Port ...............22
4.4.2. Change Password.............................. 23
4.4.3. Skip Password ...................................23
4.4.4. Define System Name......................... 23
4.4.5. Select Base Radio .............................23
4.4.6. Select Base Radio Model ..................24
4.4.7. Specify Radio Identifiers .................... 24
4.4.8. Adjust Response Timeout.................. 24
4.4.9. Message List Display Option .............25
4.4.10. Specify an Alternate Database ........25
4.4.11. Message Alert Options ....................26
4.4.12. Select an Alternate Alert Sound.......26
3. FleetDispatchPRO Basics ............. 10
3.1. Before Starting FleetDispatchPRO ......... 10
3.2. Starting FleetDispatchPRO ..................... 10
3.3. User Interface Quick Tour ....................... 10
3.4. Menus, Buttons and Status Bar .............. 11
3.4.1. Title Bar ............................................. 11
3.4.2. Menu Bar ........................................... 11
3.4.2.1. Selecting a Menu or Menu Item... 11
3.4.2.1.1. Using the Mouse .................... 11
3.4.2.1.2. Using Keyboard Shortcuts ..... 11
3.4.3. Toolbar (Shortcut) Buttons ................ 11
3.4.4. Status Bar.......................................... 11
3.5. Online Help.............................................. 11
3.6. Modes of Operation................................. 12
3.7. Communication between PC and Base
Radio .............................................................. 12
3.8. General Usage of Grid Window .............. 12
3.8.1. Data Records..................................... 13
3.8.2. Editing in Grid .................................... 13
3.8.3. State of Current Data Record, and
Saving Modifications
3.8.4. Adding New Data Record .................. 13
.................................... 13
4. Configuration.................................. 14
4.1. Enter/Exit Configure Mode ...................... 14
4.2. User Administration................................. 14
4.2.1. Define a Fleet .................................... 14
4.2.2. Define a Radio Unit ........................... 16
4.2.3. Define a Supervisor ........................... 18
4.3. Define Messages .................................... 19
4.3.1. Define a Status Message .................. 19
5. Operation ........................................ 28
5.1. Select Shortcut List.................................. 28
5.2. Radio Units Docking Window .................. 29
5.3. Connect to Base Radio............................ 29
5.4. Disconnect from Base Radio................... 29
5.5. Send a Status Message ..........................30
5.5.1. Using Status Message List ................30
5.5.2. Using Quick Status List...................... 31
5.6. Send a Text Message.............................. 31
5.6.1. Using Text Window............................ 31
5.6.2. Using Quick Message List .................33
5.7. Request Status ........................................ 34
5.8. Display Messages ...................................35
5.8.1. Full Screen.........................................35
5.8.2. Exit Full Screen..................................36
5.8.3. Full Screen on Startup ....................... 36
5.9. Clear Messages....................................... 36
5.10. Recall Messages ...................................36
5.11. Export Messages...................................37
5.11.1. Export Currently Active Database.... 37
5.11.2. Abort Export ..................................... 37
5.11.3. Export Alternate Database............... 37
5.11.4. Specify Alternate CSV Name........... 38
5.11.5. Use Default CSV Name ................... 38
5.11.6. Specify Date and Time Criteria........ 38
5.12. Make Calls.............................................39
5.13. Volume Control......................................41
5.14. Turn Off Emergency Alert...................... 41
5.15. Launch Online Help............................... 41
5.15.1. Using Context-sensitive Help Button41
5.15.2. Using Help Topics Menu Item.......... 42
5.15.3. Green Underlined Help Links........... 43
6. Software Functions ........................ 44
6.1. Menus...................................................... 44
6.1.1. System Menu..................................... 44
6.1.1.1. Configure Command.................... 44
6.1.1.2. Alarm Off Command .................... 44
6.1.1.3. Connect Command ...................... 44
6.1.1.4. Disconnect Command.................. 45
6.1.1.5. Exit Command ............................. 45
6.1.2. Edit Menu........................................... 45
6.1.2.1. Undo Command........................... 45
6.1.2.2. Cut Command.............................. 45
6.1.2.3. Copy Command ........................... 45
6.1.2.4. Paste Command .......................... 46
6.1.2.5. Delete Command ......................... 46
6.1.2.6. Select All Command .................... 46
6.1.2.7. Mark as Unread Command.......... 46
6.1.3. View Menu......................................... 46
6.1.3.1. Message Dispatch View Command
.................................................................. 47
6.1.3.1.1. Message List .......................... 47
6.1.3.1.2. Voice Call List......................... 47
6.1.3.1.3. Dispatch Control Panel........... 47
6.1.3.2. User Administration View Command
.................................................................. 48
6.1.3.2.1. Define Fleets Tab ................... 48
6.1.3.2.2. Define Units Tab..................... 49
6.1.3.2.3. Define Supervisors Tab.......... 50
6.1.3.3. Define Messages View Command50
6.1.3.3.1. Status Messages Tab............. 50
6.1.3.3.2. Predefined Messages Tab ..... 51
6.1.3.4. Settings View Command.............. 51
6.1.3.5. Clear Messages Command ......... 53
6.1.3.6. Recall Messages Command........ 53
6.1.3.7. Full Screen Command ................. 53
6.1.3.8. Full Screen on Startup Command 53
6.1.3.9. Toolbar Command ....................... 53
6.1.3.10. Status Bar Command................. 53
6.1.4. Tools Menu........................................ 54
6.1.4.1. Export… Command ..................... 54
6.1.5. Help Menu ......................................... 54
6.1.5.1. Help Topics Command ................ 54
6.2. Toolbar .................................................... 54
6.2.1. Toolbar Buttons ................................. 55
6.2.2. Connect/Disconnect Base Radio....... 55
6.2.3. Configure FleetDispatchPRO ............ 55
6.3. Status Bar................................................ 55
6.4. Shortcut Docking Window ....................... 56
6.4.1. Select View Shortcut Buttons ............ 56
6.4.2. Quick Status Message List ................ 56
6.4.3. Quick Message List ........................... 57
6.5. Radio Unit Docking Window.................... 57
7. Troubleshooting............................. 58
3
1. General Information
1.1. Software License Notice
The copyright for the software is owned by
Kenwood U.S.A. Corporation. The software must
not be used or copied except as authorized in
writing by Kenwood U.S.A. Corporation.
Kenwood U.S.A. Corporation accepts no
responsibility for the damages, consequential or
otherwise, caused by the use of the software.
The specifications of the software are subject to
change without notice. The software has been
carefully designed; however, after reviewing the
given descriptions, if you have questions,
encounter difficulties, or need additional
information, please contact Kenwood U.S.A.
Corporation.
IBM is a trademark registered by International
Business Machines Corporation. Microsoft,
Windows 95, Windows 98, Windows ME,
Windows NT, Windows 2000, Windows XP and
the Windows logo are registered trademarks of
Microsoft Corporation. All other product names
referenced herein are trademarks or registered
trademarks of their respective manufacturers.
1.1.1. Software License Agreement
The following are the terms of use and other
conditions for the copyright and the Products
which consist of the Software and related
documents including manuals attached to the
Products, and for which Kenwood U.S.A.
Corporation (hereinafter "Kenwood") owns the
right to grant license to the users. Any user is
required to agree with the terms and conditions
provided in this License Agreement to use the
Software. Upon the user's first use of the
Software, this Agreement shall be deemed as
entered. (Any user who does not agree with the
terms and conditions herein is requested to return
the Products unused to the place where he/she
purchased the Products, within 30 days from the
purchase of the Products.)
Article 1: Definition.
The term "Software" means all computer
programs offered together with this Agreement.
They are offered to the users as a package and
may not be divided and used by more than one
user. Any copyright owned by a third party, and
incorporated in or combined with the Products
under the license agreement between such third
party and Kenwood, shall be included in the term
"Software" and subject to this Agreement unless
otherwise provided separately from this
Agreement. The term "Use of Software" means
the acts to install the Software in RAM and other
devices in the computer, or the execution and use
of the Software on the computer.
Article 2: Ownership of Rights.
Kenwood shall own all copyrights and other
intellectual properties for the Products and all
manuals and documents attached to the Products.
The user shall be hereby allowed to use, not sell,
the Software packed in the Products by Kenwood.
While the disc in which the Software is stored is
possessed by the user, the ownership for the
Software itself shall be reserved for Kenwood.
Article 3: Terms of Use.
Any user may use the Software by installing it in
one computer. As far as the Software is installed
in the computer that is in the possession and
under the control of the user, the user may let a
third party use the Software installed in such
computer.
Article 4: Prohibited Matters.
Any user may not be engaged in the following
acts:
• To install the Software in more than one
computer;
• To assign, rent, lease, resell or distribute the
Software or establish a network with the
Software; To copy part or all of the Products
without the consent of Kenwood, for the
purpose other than a back-up file; and
• To revise, change, edit, merge, de-compile or
reverse engineer the Software.
Article 5: Scope of Warranty.
In case any physical defect is found in the Media
within 90 days from the date of purchase of the
Products, such Products shall be replaced with
another one at no charge. THE QUALITY AND
PERFORMANCE OF THE PRODUCTS SHALL
NOT WARRANT THE APPLICABILITY TO THE
PURPOSE OF ANY USER. KENWOOD SHALL
NOT ASSUME ANY LIABILITY FOR THE
DEFECT, OR WARRANT ANYTHING OTHER
THAN EXPRESSLY PROVIDED IN THE
AGREEMENT. THE SELECTION AND
INTRODUCTION OF THE PRODUCTS AS WELL
AS THE RESULTS THEREFROM SHALL BE
UPON THE RESPONSIBILITY OF THE USERS.
THIS ARTICLE SHALL WARRANT THE
PHYSICAL DEFECTS OF THE PRODUCTS.
ANY DIRECT OR INDIRECT DAMAGE
RESULTING FROM THE USE OR NON-USE OF
THE PRODUCTS SHALL NOT BE
WARRANTED.
Article 6: Duration.
This Agreement shall remain effective from the
entering of this Agreement until the user's
termination of use of the Products. In case any
user did not comply with the terms and conditions
herein or infringes the copyright of Kenwood, the
Agreement may be terminated without notice from
Kenwood. Upon termination of the Agreement,
users must immediately destroy the Products and
all copies thereof on their own cost. Any user
may terminate this Agreement at any time by
destroying the Products and all copies thereof.
Article 7: Export Regulations.
Any user is required to agree and certify not to
export or re-export, whether directly or indirectly,
the Software, or any direct Products thereof,
outside the user's country without first obtaining
the appropriate government approvals.
• Radio Status Request
• Short / Long Text Messaging
• Selective Calling
• Call Logging / Message Logging
• Emergency Display & Alert
• Send/Receive KDS-100 FleetSync™
Messages
• Export database to CSV File
1.3. Software Package
The FleetDispatchPRO product package includes
the following components:
• FleetDispatchPRO CD-ROM
• FleetDispatchPRO User’s Manual
• Hardware Key
1.2. Introduction
This manual describes the use of the
FleetDispatchPRO application.
The FleetDispatchPRO software uses a standard
Windows interface. This manual assumes you
have a basic knowledge of working in Windows
and using a mouse. If you are familiar with
Windows, you should find the instructions easy to
understand.
All instructions assume you are using a mouse.
However, some keyboard shortcuts are available
to perform the same functions as the mouse.
FleetDispatchPRO is computer aided dispatcher
software designed to enable radio dispatchers to
send and receive data messages, communicate
with field radios, and monitor voice traffic.
FleetDispatchPRO is stand-alone software that
runs on a single computer; it does not operate
across a computer network.
Key features include:
• User-friendly Graphical User Interface
• Radio ID List in Tree Format
• PTT ID Display
• Status Messaging
5
2. Installation
2.1. Minimum System Requirements
• Pentium II 450 MHz or newer
• 64 MB RAM
• 10 MB hard disk space for installation,
additional space for message log
• CD-ROM drive
• 1 Serial Port
• 1 Parallel Port (for hardware security key)
• Mouse
• Sound card and driver
• Speakers
• Super VGA color monitor or better
• 1024x768 or higher resolution
• Microsoft Windows 98 or later
The Setup program begins.
2.2. Software Installation
FleetDispatchPRO software package is contained
on one CD-ROM. Use this CD-ROM to install the:
1. FleetDispatchPRO application, and
2. Sentinel System Driver.
They both have their own Setup programs. The
FleetDispatchPRO’s Setup installs all necessary
files for FleetDispatchPRO application to run
properly, and the driver’s Setup program only
installs the driver. Sentinel System Driver is
required for the hardware key to work.
2.2.1. Installing FleetDispatchPRO
To install FleetDispatchPRO application:
1. Insert the FleetDispatchPRO CD-ROM into
the CD-ROM drive.
2. Select the Start button on the Windows
taskbar, then select Run… menu item.
3. In the Run dialog box, type D:\SETUP (if your
CD-ROM drive is not on “D”, substitute the
letter of your CD-ROM drive for “D”). Press
Enter key or select OK button.
Note: While stepping through the InstallShield
Wizard screens, at any time, you may select
the Back button to return to a previous screen
or select the Cancel button to cancel the
installation.
4. Follow the instructions on the Welcome
screen of the InstallShield Wizard. Click Next
when ready to continue.
5. The InstallShield Wizard displays the
Information screen to inform you of the
second part of the installation process. Read
the information and click Next to continue.
6. The next screen displays the default
destination folder.
To accept the default Program Folder name,
click Next.
To use a different name, type it in the
“Program Folders:” field, and click Next.
To use an existing Program Folder, select one
from the “Existing Folders:” list, and click
Next.
8. The next screen lets you review all the
installation settings you specified. To change
any settings, click Back. When ready to copy
files, click Next.
To accept the default folder, click Next. We
recommend that you use this folder.
To install to a different location, click Browse,
select the folder you want to use, and click
Next.
7. The InstallShield Wizard displays the next
screen.
9. The InstallShield displays installation in
progress.
10. Once the setup program finishes copying all
files, it displays the final screen. Read the
instructions, and select Finish to complete the
FleetDispatchPRO portion of the installation.
7
Now that you have finished installing the
FleetDispatchPRO application, the next step
is to install the Sentinel System Driver.
2.2.2. Installing System Driver
The driver's Setup program is located in \Sysdrvr
directory on your FleetDispatchPRO CD-ROM.
The driver's Setup program is provided by
Rainbow Technologies.
To install the system driver:
While the FleetDispatchPRO CD-ROM is still in
the CD-ROM drive:
1. Select the Start button on the Windows
taskbar, then select Run… menu item.
2. In the Run dialog box, type D:\Sysdrvr\setup
(if your CD-ROM drive is not on “D”, substitute
the letter of your CD-ROM drive for “D”).
Press Enter key or select OK button.
mouse cursor briefly turns into an hourglass
and back to an arrow. Therefore, the only
way to verify whether the driver is installed is
to run the "Add or Remove Programs"
program in the Control Panel menu (or
program folder) of your operating system, and
then check to see if "Sentinel System Driver"
is in the list of "Currently installed programs".
To verify that the driver is installed, do one of the
following:
A) If you are NOT running Windows XP:
1. Select the Start button on the Windows
taskbar, select Settings, and then select
Control Panel. Depending on the version of
Windows running on your computer, a Control
Panel window similar to the following opens
up:
Double-click on the icon labeled “Add/Remove
Programs”.
2. Depending on the version of Windows, a
dialog box similar to one of the following
opens up:
The driver's Setup program will detect the
version of the Windows operating system, and
launch the correct version of Sentinel System
Installation program in the background.
NOTE that the driver's Setup program runs in
quiet mode in the background and it only
takes a few seconds, you will only see that the
or
8
You have completed the entire FleetDispatchPRO
software installation. For information on how to
start using FleetDispatchPRO, please refer to
section 3 FleetDispatchPRO Basics.
2.3. Mobile Radio Requirements
• 80-Series Mobile Radio (Version 2 or later)
• FleetSync™ Enhanced Enabled (already
factory installed except for 800/900 MHz
products)
• Installed KCT-31 PC Serial Interface Cable
• KMC-9C Base station Desktop Microphone
recommended
Scroll down the list box to see if "Sentinel
System Driver" is in the list.
3. After you have verified the driver is installed,
click Close or Cancel to close the dialog box.
4. Close the Control Panel window.
B) If you are running Windows XP:
1. Select the Start button on the Windows
taskbar, select Control Panel, and then
select Add or Remove Programs. The Add
or Remove Programs window similar to the
following opens up:
Scroll down the list box to see if "Sentinel
System Driver" is in the list.
2. After you have verified the driver is installed,
click Close to close the window.
9
3. FleetDispatchPRO Basics
This section provides an overview of the user
interface of the FleetDispatchPRO software. It
describes the types of windows and controls used
within the main window, the operational modes,
and the communication between the software and
the base radio.
For detailed descriptions of each software
function, please refer to section 6 Software
Functions.
The FleetDispatchPRO software uses a standard
Windows interface. This manual assumes you
have a basic knowledge of working in Windows
and using a mouse.
3.1. Before Starting FleetDispatchPRO
In order to run FleetDispatchPRO, you need to
attach the hardware key to your computer’s
parallel port. The parallel port is a 25-pin
connector typically located in the back panel of
the computer, also known as the printer port.
3.2. Starting FleetDispatchPRO
To start FleetDispatchPRO, do one of the
following:
If you are NOT running Windows XP:
1. Select the Start button on the Windows
taskbar.
2. On the Start menu, point to Programs, point
to FleetDispatchPRO 1.10, then select
FleetDispatchPRO.
OR
If you are running Windows XP:
1. Select the Start button on the Windows
taskbar.
2. On the Start menu, point to All Programs,
point to FleetDispatchPRO 1.10, then select
FleetDispatchPRO.
3.3. User Interface Quick Tour
At the top portion of the software’s main window,
there are a title bar, a menu bar, and a toolbar.
The status bar is located at the bottom.
The main window contains several child windows
designed to allow easy access to information and
dispatch control.
When you start FleetDispatchPRO, it displays
three child windows in the main window. The
Shortcut docking window and the Radio Units
docking window are on the left, and there is
always a view window displayed on the right.
The Shortcut docking window contains three
shortcut list bars:
• Select View
• Quick Status
• Quick Message
For more information on view windows and
docking windows, please refer to sections:
• 6.1.3 View Menu
• 6.4 Shortcut Docking Window
• 6.5 Radio Unit Docking Window
The only view window available in Run mode is
Message Dispatch view. In Configure mode,
Message Dispatch, User Administration, Define
Messages, and Settings views are accessible.
However, the Message Dispatch view is read-only
in Configure mode, meaning that it is viewable but
the user cannot send or receive messages.
Note: System configuration is allowed (and thus
Configure mode is available) only when
FleetDispatchPRO is not connected to the base
radio.
3.4. Menus, Buttons and Status Bar
3.4.1. Title Bar
The title bar displays the software title, followed by
the name of the currently visible view window.
The three buttons at the right end of the title bar
are:
• Minimize button allows you to minimize the
main window of the software.
• Maximize or Restore button resizes the main
window.
• Close button closes the software.
3.4.2. Menu Bar
The menu bar displays several pull-down menus,
and menus provide access to most
FleetDispatchPRO commands. The pull-down
menus are:
• System - allows you to configure the
software, connect to or disconnect from a
base radio, and exit the software.
• Edit - provides useful functions for editing text
messages or data records.
• View - allows you to change screen views.
• Tools - provides additional data utilities.
• Help - contains an on-line help system and
FleetDispatchPRO version information.
3.4.2.1. Selecting a Menu or Menu Item
You can use the mouse or the keyboard to select
menu commands.
To select a menu item on the pulled down menu,
move the mouse pointer to the desired menu item
and click the left mouse button.
3.4.2.1.2. Using Keyboard Shortcuts
To pull down a menu, press <Alt + the underlined
letter of the menu item>. For example, to pull
down the “S
To select a menu item on the pulled down menu,
use the arrow keys to highlight the desired menu
item and press <Enter>.
ystem” menu, press <Alt + S>.
3.4.3. Toolbar (Shortcut) Buttons
The toolbar contains shortcut buttons for some of
the items in the pull-down menus; this provides a
one-click access to some of the most-frequentlyused commands. If a button is not available
(disabled), its picture appears in gray color.
To execute a command, position the mouse
pointer on a button and click the left mouse button
once. For more information, see 6.2 Toolbar.
3.4.4. Status Bar
The status bar displays the program status and
error messages, serial communication traffic
status, menu item information, and toolbar button
information. For more information, see 6.3 Status
Bar.
3.4.2.1.1. Using the Mouse
To pull down a menu, move the mouse pointer to
the desired menu and click the left mouse button.
3.5. Online Help
Online Help provides useful guidance on how to
use FleetDispatchPRO software. There are two
ways of getting help information:
A. Enter Context-sensitive Help mode:
From within the FleetDispatchPRO main
window, the user can click on the Contextsensitive Help toolbar button to place the
application into “Help mode.”
11
While In Help mode, the mouse cursor
changes to a Help cursor (an arrow with a
question mark), and the user can use that
Help cursor to click any window, or button to
summon help information specific to the item.
Help mode ends when Help main screen is
displayed.
Also, while still in Help mode, pressing the
ESC key or switching away from the
FleetDispatchPRO application and back also
ends Help mode.
B. Using Help Topics menu item:
Selecting the Help Topics menu item invokes
the Help Topics dialog box. From the Help
Topics dialog box, you can jump to
instructions for using FleetDispatchPRO and
various types of reference information.
For more information, see 5.15 Launch Online
Help.
3.6. Modes of Operation
At any given time, FleetDispatchPRO operates in
one of the two modes: Run or Configure mode.
The software executes in Run mode when it is
started. In this mode, by selecting the appropriate
System menu items or toolbar buttons, the user is
able to configure the software, connect to a base
radio, or disconnect from the base radio.
Note: If this is the first time FleetDispatchPRO is
started, it is necessary to configure the software
before you attempt to connect to the base radio.
In Configure mode, FleetDispatchPRO allows the
user to configure the software to work with
Kenwood’s FleetSync™-enabled radios. The
user, in this case, is typically an authorized
personnel such as an administrator.
Note: System configuration is allowed (and thus
Configure mode is available) only when
FleetDispatchPRO is not connected to the base
radio.
For more information on FleetDispatchPRO
configuration, see section 4 Configuration.
3.7. Communication between PC and
Base Radio
FleetDispatchPRO connects to the base radio
through the PC’s serial communication port. The
user/administrator can select a desired
communication port in the Settings view.
Connecting to or disconnecting from the base
radio is as easy as selecting the appropriate
System menu items or toolbar buttons.
While connected, the user is able to send
messages to and receive messages from
mobile/portable radios in the field through the
base radio. The user can also control some
essential radio command buttons (PTT, volume,
etc.) on the base radio through the Dispatch
Control panel. See section 5 Operation for help
on sending and receiving messages, and radio
controls.
3.8. General Usage of Grid Window
The User Administrative view and Define
Messages view in FleetDispatchPRO contains
several tab windows. Each tab window has a grid
for data entry. The following shows the grid in the
Define Fleets tab of the User Administrative view:
12
3.8.1. Data Records
The rows in a grid represent data records in the
database; a data record typically consists of a
number of data fields. These data fields are
organized into columns of cells in the grid. For
example, as illustrated in the Define Fleets tab
window, a data record (a row of cells) consists of
Fleet Number, Fleet Name, Fleet Description,
and Include data fields.
3.8.2. Editing in Grid
To enter a new data in a particular cell:
1. Click on the cell to activate it.
2. Start typing.
To modify existing data in a particular cell:
1. Click on the cell to activate it and a flashing
vertical caret appears. Depending on where
you click, the caret may appear in the
beginning, the end, or somewhere in the
middle of the existing data.
2. Use the arrow keys on your keyboard to
position the caret to the right of the
character(s) you want to delete.
3. Press the “Backspace” key on your keyboard
one or more times until the unwanted
character(s) is/are deleted.
4. Position the caret at where you want to add
the new data and type it in.
When a cell in the grid is active, the user can
move from that cell to another by pressing the
arrow keys.
If the current row is modified, the user has to click
on a different row to save the new changes. After
the changes are saved into the database, the
pencil symbol on the row header column changes
back to an arrow.
3.8.4. Adding New Data Record
Note: This feature applies only to Define Units
tab and Define Supervisors tab because they
contain variable size grids.
The grids in Define Units tab and Define
Supervisors tab allow the user to add a new data
record (row) at the bottom. The last row at the
bottom of the grid (marked with an asterisk in the
row header) is where the user adds a new record
to the grid. When the user enters data in the last
row, the asterisk turns into a pencil symbol, and a
new row is appended to the grid for future
addition.
3.8.3. State of Current Data Record,
and Saving Modifications
The very first column of a grid is a row header,
which shows the state of the current row. An
arrow symbol indicates the current row (or data
record) as unmodified, while a pencil symbol
indicates that the current row has been modified.
13
4. Configuration
For FleetDispatchPRO to operate properly, it is
necessary to configure the software before you
attempt to connect to the base radio.
This section provides a step by step procedure of
configuring the FleetDispatchPRO software. For
detail descriptions of configure-mode view
windows and how to use a grid window, please
refer to sections:
• 6.1.3.2 User Administration View
Command
• 6.1.3.3 Define Messages View Command
• 6.1.3.4 Settings View Command
• 3.8 General Usage of Grid Window
Note: The User Administration, Define Messages,
and Settings views are available only in Configure
mode.
3. Note: The FleetDispatchPRO software is
shipped with this password set to “Kenwood”,
we recommend that you change it to
something only you can remember. You can
change the password in the Settings view, the
maximum length of the password is 8
characters long.
Enter your password in the text box next to
the “Password:” label, and click OK.
FleetDispatchPRO is now in Configure mode,
as the status bar indicated.
To exit Configure mode, click on System menu,
and then click on Configure menu item.
FleetDispatchPRO is now in Run mode.
4.1. Enter/Exit Configure Mode
The Configure menu item under System menu
works as a toggle switch. It switches the
FleetDispatchPRO in or out of the Configure
mode.
To enter Configure mode:
1. Click on System menu, and then click on
Configure menu item.
2. An “Enter password” dialog appears.
4.2. User Administration
User configuration consists of at least two stages,
the third stage is optional:
• Define Fleets
• Define Units
• Define Supervisors
The next three subsections illustrate how to add a
radio to the system with this example radio:
Fleet number: 150
Fleet name: Fleet 150
Unit ID: 1500
Unit Name: Mobile2
User Name: Bobby
Serial Number: 0000000003
4.2.1. Define a Fleet
1. While FleetDispatchPRO is in Configure
mode, to access the User Administration view,
either click on the “User Administration” button
in the Select View shortcut window:
Or, you can select the User Administration
menu item under the View menu:
The bold-text tab label under the grid
indicates which tab window you are looking at;
in this case, it is “Define Fleets”.
3. Scroll down the grid to look for fleet number
150, click on the cell to its right (under the
Fleet Name column) to make the cell active,
and enter the fleet name “Fleet 150”.
2. When the User Administration view is
displayed, the first tab window you see is
Define Fleets tab:
Notice that when you enter the first letter in
the Fleet Name cell, the arrow symbol in the
row header column (the first column of the
grid) turns into a pencil symbol, which
indicates that the current row has been
modified.
4. Check the Include checkbox in the same row.
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4.2.2. Define a Radio Unit
1. If the “Define Units” tab label is not currently in
bold-text, it is not on top of the other tabs.
Click on the “Define Units” tab label to bring it
on top. The tab label turns into bold text,
which indicates you are looking at Define
Units tab window.
5. Click on a different row to save the new
changes. For example, click on the Fleet
Name cell of row 151.
Notice the pen symbol changes back to an
arrow symbol indicating that the data has
been saved. The arrow symbol also points at
the row (151) that has the active cell (Fleet
Name cell).
Now that you have a new fleet number, you
can add new radios to it.
Note: Instead of creating a new fleet number, you
can modify the existing fleets. For example, you
can rename “Fleet 100” to “Service”.
You can also remove a fleet of radios from the
system without deleting the entire fleet by
unchecking the Include checkbox. This allows
you to keep the configuration data in case you
need to place the fleet group back into the system
in the future.
The last row at the bottom of the grid (marked
with an asterisk in the row header) is where
you add a new record (or row) to the grid.
The cells in the Fleet Number column are
actually combo boxes that list all allowable
fleet numbers.
2. Click on the Fleet Number cell in the last row
to make the cell active, and a down arrow
button appears on the right end of the cell.
3. Click on the down arrow button causes a
dropdown table to appear right below the
active cell. The dropdown table lists exactly
the same information as that in the Define
Fleets tab.
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4. Scroll down the dropdown table to look for
fleet number 150. Click on the row that
contains fleet number 150.
5. After the fleet number is selected, the
dropdown table closes and the fleet number is
inserted into the active Fleet Number cell.
Notice that the asterisk in the row header
turns into a pencil symbol and a new row is
appended to the grid for future addition.
6. Click on the Unit ID cell in the same row and
enter “1500”.
8. Similarly, enter the information for the User
Name and Serial Number cells:
“Bobby” for User Name cell
“0000000003” for Serial Number cell
9. If this radio is able to display long messages,
that is, if it is connected to a KDS-100
terminal, click on the Long Message
checkbox.
7. Click on the Unit Name cell in the same row
and enter “Mobile2”.
10. Click on a different row to save the new
changes. For example, click on the Serial
Number cell of the row above. The pen
symbol in the header row changes back to an
arrow symbol indicating that the data has
been saved.
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2. Click on the Supervisor ID cell in the last row
to make the cell active, and a down arrow
button appears on the right end of the cell.
You have just completed the procedure of adding
a new radio to a fleet group. The new radio will
be available in the Radio Units docking window,
and you can select this radio in the docking
window as a message recipient or a call recipient.
If you want to make this radio a supervisor radio,
proceed to the next section.
Note: Not all radios are supervisors.
If you need to define messages for
FleetDispatchPRO, proceed to section 4.3 Define
Messages.
If you are done with configuring
FleetDispatchPRO, exit Configure mode.
4.2.3. Define a Supervisor
To define a supervisor:
1. Click on the “Define Supervisor” tab label to
bring the tab window on top. The Define
Supervisor tab displays as the following:
3. Click on the down arrow button causes a
dropdown table to appear right below the
active cell. (The dropdown table lists
unique unit IDs defined in the Define Units
tab.) Click on unit ID 1500.
4. After unit ID 1500 is selected, the dropdown
table closes and the unit ID is inserted into the
active Supervisor ID cell. Notice that the
asterisk in the row header turns into a pencil
symbol, and a new row is appended to the
grid for future addition.
only
The last row at the bottom of the grid (marked
with an asterisk in the row header) is where
you add a new record (or row) to the grid.
The cells in the Supervisor ID column are
actually combo boxes that list unit IDs that
you can specify as supervisor IDs.
5. Click on the Supervisor Name cell in the
same row and enter a name, for example,
“Assistant supervisor”.
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