Kenwood Axcess Remote Portal User Manual

Complete Guide to Your New Kenwood Axcess Remote Portal

Congratulations on your purchase of the Kenwood Axcess. With Axcess, you’ll open a door to the media stored on your Entré, allowing you to enjoy music and Internet Radio anywhere you place the Portal. You’ll quickly find the music or radio stations you’re looking for, since you can browse your library on Axcess as you do using Entré.
Axcess is easy to set up, and easy to use. With this guide, you’ll familiarize yourself with Axcess’ capabilities, and quickly enjoy its state-of-the-art technology.
OpenGlobe, the OpenGlobe logo, CE-Commerce and entertain simplicity are trademarks of OpenGlobe, Inc.
CDDB is a registered trademark of GraceNote.
All other trademarks are property of their registered owners.
1. Hold the Standby, MUSIC, NET RADIO, AUX and OG lights flash momentarily.
Then release the
2. When the Standby light stays lit
POWER ON button down on the remote control until the
POWER ON button.

Table of Contents

Complete Guide to Your New Kenwood Axcess
Remote Portal................................................................... ii
Chapter 1: Setting Up and Configuring Your Axcess ....... 1
What’s Included with Axcess? .............................................1
How Do I Use Axcess Safely? ..............................................1
Resetting Axcess............................................................................ 2
How Do I Connect Axcess to Entré and the Internet? ..........2
Establishing a Connection via Dial-Up........................................... 2
How Do I Connect Axcess to My Phone Line? ....................5
How Do I Connect Axcess to My Speakers? ........................5
How Do I Set Up My Remote?............................................5
How Do I Connect Axcess to an Auxiliary Audio Source?....6
How Do I Connect Axcess to an External Power
Amplifier? ...........................................................................6
How Do I Set Up Entré to be Recognized By Axcess?..........6
How Do I Power Up Axcess for the Very First Time? ...........7
Configuring Axcess Manually......................................................... 7
Network Configuration........................................................... 7
Manual Media Server (Entré) Selection ................................... 8
Chapter 2: Getting to Know Your Axcess ......................... 9
What’s On the Front Panel of My Axcess? .........................10
What’s On the Axcess Remote?.........................................11
How Do I Turn On Axcess?...............................................12
Complete Guide to Your Axcess Remote Portal xiii
What if I Have More Than One Entré (Manual Media
Server Selection)?..............................................................14
How Do I Switch Modes? .................................................14
How Do I Navigate Axcess? ..............................................15
How Do I Control Music Play? ..........................................15
Chapter 3: Enjoying Your Music Collection ................... 17
How Do I Browse and Play My Music Collection? .............17
Playing Music.............................................................................. 17
Browsing Groups, Channels and Tracks....................................... 17
Controlling Music Play Order ...................................................... 19
Chapter 4: Enjoying Internet Radio................................ 21
How Do I Connect to Internet Radio? ...............................21
How Do I Browse and Listen to Internet Radio? ................21
Browsing Groups and Channels................................................... 22
How Do I Purchase the Music I Hear on Internet Radio?...23
Chapter 5: Controlling Audio Settings ........................... 25
How Do I Adjust the Volume? ..........................................25
How Do I Adjust the Speaker Balance? .............................25
How Do I Adjust the Bass Setting?.....................................26
How Do I Adjust the Treble Setting? .................................26
Chapter 6: Troubleshooting ........................................... 29
How Do I Contact Kenwood? ...........................................30
xiv Complete Guide to Your Axcess Remote Portal
How Do I Solve Sound Problems?.....................................30
There’s No Sound ....................................................................... 30
The Volume Suddenly Decreases ................................................ 30
Internet Radio Stops Playing........................................................ 30
I Can’t Hear Anything from My TV or Other Connected Device .. 31
How Do I Solve a Problem with Axcess? ...........................31
The display on Axcess reads “Server Not Found” ......................... 31
Axcess Doesn’t Respond When I Press a Button on the
Remote or Front Panel.......................................................... 32
My Music Repeats or Plays Out of Order..................................... 32
I Can’t Control Internet Radio ..................................................... 32
Axcess Doesn’t Work .................................................................. 32
How Do I Solve a Problem with the Remote?....................32
The Remote Is Not Responding................................................... 32
How Do I Solve a Problem with Entré?..............................32
Glossary.......................................................................... 33
Index............................................................................... 35
Specifications ................................................................. 37
Stereo Power Output............................................................ 37
Signal-to-Noise Ratio ............................................................ 37
Residual noise ...................................................................... 37
Channel separation............................................................... 37
Input impedance.................................................................. 37
Dimensions .......................................................................... 37
Weight ................................................................................. 37
Complete Guide to Your Axcess Remote Portal xv
xvi Complete Guide to Your Axcess Remote Portal

Chapter 1: Setting Up and Configuring Your Axcess

Welcome to the Complete Guide to your new Kenwood Axcess. With Axcess, you can enjoy Internet Radio and
the music stored in your Entré library anywhere in your home. Axcess doesn’t require extensive setup—with a
few simple connections, you’ll be able to access your media remotely.
OpenGlobe, the OpenGlobe logo, CE-Commerce and entertain simplicity are trademarks of OpenGlobe, Inc.
CDDB is a registered trademark of GraceNote.
All other trademarks are property of their registered owners.

What’s Included with Axcess?

Unpack your new Axcess carefully and make sure you have all the accessories:
Batteries
Phone cord
Remote

How Do I Use Axcess Safely?

Read this section carefully to ensure safe operation.
The Kenwood Axcess is designed for operation only on AC 120V current. Axcess must be connected to a 120V
AC outlet that supplies constant voltage. Do not use an outlet controlled by a switch, or the switched power
outlet on a receiver or other audio component.
Prevent electric shock:
•Do not expose your Axcess to rain or moisture.
•Do not remove the cover.
There are no user-serviceable parts inside. If your Axcess requires repair, take it to an authorized service outlet.
The icon to the left indicates the presence of un-insulated dangerous voltage that may be of sufficient magnitude to cause electric shock.
Complete Guide to Your Axcess Remote Portal 1
Setting Up and Configuring Your Axcess

Resetting Axcess

If Axcess fails to respond to front panel or remote commands, or if it responds erroneously, reset it:
1. Hold the OG lights flash momentarily. Then release the
2. When the Standby light stays lit, press the panel to turn Axcess on.
POWER ON button down on the remote control until the Standby, MUSIC, NET RADIO, AUX and
POWER ON button.
POWER ON button on the remote or the POWER button on the front

How Do I Connect Axcess to Entré and the Internet?

Because Axcess is designed to play back content MP3s from Entré or Internet Radio via Entré, you must connect Axcess to Entré, either via a common telephone line or directly. Since Axcess connects to the Internet through Entré, the way you set up Entré’s Internet connection affects how Internet Radio works on Axcess. There are two ways to connect Entré to the Internet:
Dial-up, via Entré’s internal modem
Broadband (through DSL, a cable modem, or other high-speed connection)
To learn more about connecting Entré to the Internet, see “How Do I Connect My Entré to the Internet?” on page 17 of How to Connect and Set Up Your Entré Entertainment Hub.
Because there are many different ways to set up a home network, the following connection
diagrams only show the most common ways to connect Axcess and Entré.
Do not plug Axcess’ power cord into a wall outlet until you have completed all the
connections.

Establishing a Connection via Dial-Up

If you use a dial-up connection for Entré, you will not be able to listen to Internet Radio on Axcess. All of Axcess’ other functions will operate normally. Connect the components according to the following illustration:
Entré Dial-Up Internet Connection
2 Complete Guide to Your Axcess Remote Portal
How Do I Connect Axcess to Entré and the Internet?
Establishing a Connection via Broadband
If you use a broadband Internet connection and you connect Entré to the Internet via a Home Phone Network Alliance (HPNA)/Ethernet bridge, you will be able to use all of Axcess’ functions including Internet Radio. Connect the components according to the following illustration:
Entré Broadband Internet Connection via HPNA
If you use a broadband Internet connection and you connect Entré to the Internet via a Universal Serial Bus (USB)/Ethernet adaptor and an HPNA/Ethernet bridge, you will be able to use all of Axcess’ functions including Internet Radio. Connect the components according to the following illustration:
Entré Broadband Internet Connection via USB with HPNA/Ethernet Bridge
Complete Guide to Your Axcess Remote Portal 3
Setting Up and Configuring Your Axcess
The following HPNA/Ethernet bridge models are verified by Kenwood to work with Axcess and Entré:
•D-Link DHN-100
LinkSys HPB200
LinkSys HPR0200
NetGear PE102
You can purchase an Ethernet adaptor (the CATC NetMate) directly from Kenwood USA. Visit our website at www.kenwoodusa.com.
You can also make a broadband connection from Entré to the Internet via its USB connector
and an Ethernet adaptor without using an HPNA/Ethernet bridge for Axcess. However, you will not be able to listen to Internet Radio on Axcess. All of Axcess’ other functions will operate normally.
Entré Broadband Internet Connection via USB without HPNA/Ethernet Bridge (No Internet Radio on Axcess)
4 Complete Guide to Your Axcess Remote Portal

How Do I Connect Axcess to My Phone Line?

How Do I Connect Axcess to My Phone Line?
No matter how your home network is configured, you will connect Axcess to it in the same way.
1. Connect one end of the included telephone cord to the telephone connector labeled WALL on the back of Axcess.
2. Connect the other end of the telephone cord to the telephone jack on the wall or directly to Entré.
Axcess Connection to Wall Telephone Jack
If you have more than one phone line, be sure to connect Axcess to the same phone line that
Entré uses.
Axcess Connection Directly to Entré

How Do I Connect Axcess to My Speakers?

Connect the wires from the left and right speakers to the speaker connectors on the back of Axcess.
Make sure to connect the speaker's positive (+) terminals to the positive (+) terminals on Axcess.
Do not allow the + and
- wires to touch (short­circuit), as this could damage Axcess.
The speakers must have a nominal impedance of more than 6 ohms.
Connecting Axcess to speakers with a nominal impedance of less than 6 ohms may cause it to get too hot. If this happens, Axcess will automatically reduce its power output until it cools down, causing the volume to become quieter.

How Do I Set Up My Remote?

AA BATTERY
1. Remove the cover.
SUM-2 AA
2. Insert two AA batteries, as shown at right.
3. Close the cover.
IECR6, 1.5V
IECR6, 1.5V
SUM-2 AA
AA BATTERY
Complete Guide to Your Axcess Remote Portal 5
Setting Up and Configuring Your Axcess

How Do I Connect Axcess to an Auxiliary Audio Source?

This is an optional connection. You don’t have to complete it to use Axcess.
You can use the speakers connected to Axcess to listen to sound from another device (such as your TV's audio output).
Connect stereo audio cables from the device's audio outputs to Axcess' AUX inputs.
Once you’ve made this connection, press on your remote or on the front panel of Axcess to listen to this device. For more information about using Axcess’ auxiliary function, see “How Do I Switch Modes?” on page 14 in How to Use and Enjoy Your Axcess Remote Portal.
AUX
Do not connect Axcess' AUX IN and LINE OUT terminals to the same device (such as a tape recorder). This can create a feedback loop that could damage Axcess and the connected device.

How Do I Connect Axcess to an External Power Amplifier?

You can use Axcess as the audio source for a more powerful audio system by connecting it to an external power amplifier, which can then be used to drive larger speakers. Once you've connected Axcess to the external amplifier, Axcess' volume control will control the volume of the amplifier and the speakers connected to it.
Connect stereo audio cables from Axcess' LINE OUT outputs to the amplifier's inputs. To connect the amplifier to the speakers, refer to the amplifier and speaker instruction manuals.
Do not connect Axcess' AUX IN and LINE OUT terminals to the same device (such as a tape recorder). This can create a feedback loop that could damage Axcess and the connected device.

How Do I Set Up Entré to be Recognized By Axcess?

Once you have connected Axcess and Entré to your network, you need to activate Entré’s secondary network connection and name the network. Once you do, Axcess will be able to recognize Entré on your network.
1. Press
2. Select
3. Select
SETUP on the Entré remote.
INTERNET CONFIGURATION.
NETWORK CONNECTIONS.
6 Complete Guide to Your Axcess Remote Portal

How Do I Power Up Axcess for the Very First Time?

4. Under
5. Select
6. Select
SECONDARY NETWORK CONNECTION (LAN), select HOMEPNA.
SAVE.
NETWORK NAME.
7. Enter a name for this Entré. (If you have more than one Entré, repeat the process, entering a different name for each.)
8. Select
SAVE.
After changing the network setting and naming the network, you’ll need to reset Entré. See “Resetting Axcess” on page 2 for more information.
How Do I Power Up Axcess for the Very First Time?
Once you’ve connected Axcess to Entré and your speakers, set up the remote, and set up Entré to recognize Axcess, you can begin using the Remote Portal. Plug Axcess’ power cord directly into a wall outlet that receives constant power.
After you plug Axcess’ power cord into the wall, its Standby, Music, Net Radio and AUX indicators illuminate momemtarily, then it enters Standby mode. Once the Standby indicator stays lit, press the Axcess on. Axcess goes through an automatic network configuration, which may include automatically downloading updated software from Entré. If Axcess finds updated software to download from Entré, the following screen appears for about 2–3 seconds:
POWER button to turn
Do not press any buttons on either Axcess’ front panel or remote control until the configuration process is complete. If you do, Axcess will be unusable because it has no valid Read-Only Memory (ROM). Return your unit to an authorized service outlet for repair.
Once this process is complete, Axcess enters the AUX input mode. You can then choose to listen to an auxiliary souce (if connected), or switch to playing music or Internet Radio. For more information about using Axcess, see “Enjoying Your Music Collection” on page 17 or “Enjoying Internet Radio” on page 21 in How to Use and Enjoy Your Axcess Remote Portal.

Configuring Axcess Manually

If Axcess is not able to automatically configure the network settings itself or if your network has a static IP address, Axcess automatically enters the manual configuration mode. You can also choose to manually configure your Axcess by pressing and holding the select button when the following screen appears:
Network Configuration
Axcess will prompt you to manually enter the network settings (IP address, gateway address, network mask and DNS address). Get this information from your Internet Service Provider (ISP). If your network uses a static IP address, you can also get the information directly from your Entré:
1. Press the
2. Select
SETUP button on Entré’s remote.
INTERNET CONFIGURATION.
Complete Guide to Your Axcess Remote Portal 7
Setting Up and Configuring Your Axcess
3. Select
PRIMARY TCP/IP SETTINGS.
4. Write the settings down or leave Entré set to this screen while you configure Axcess.
Once Axcess enters the manual configuration mode, the IP address appears:
1. Use the left/right arrow buttons to select the number you want to enter (the selected number will blink).
2. Use the up/down arrow buttons to change the number.
3. Repeat steps 1–2 until the correct IP address shows on the display.
4. Once you have entered the correct IP address, press the
SELECT button. The gateway address appears:
5. Use the left/right and up/down arrow buttons as before to enter the correct gateway address.
6. Press the
SELECT button. The network mask appears. Use the left/right and up/down arrow buttons as before
to enter the correct network mask.
7. Press the
SELECT button. The DNS address. appears. Use the left/right and up/down arrow buttons as before
to enter the correct DNS address.
8. Press the
SELECT button. “Done?” appears in the top line.
9. If you entered all the network information correctly, press the up or down buttons until the bottom line reads “Yes” and press the
SELECT button.
If you made a mistake entering any of the network information, press the up or down buttons until the bot­tom line reads “No”, and press the
SELECT button. Axcess returns to the network configuration screens.
Repeat steps 1–9.
Manual Media Server (Entré) Selection
Axcess can connect “on the fly” to any Entré connected to your HomePNA network. If you have more than one Entré on your network, you will need to select which one Axcess should use. You can perform this step at any time to setup or change which Entré Axcess uses.
Skip this step if you have only one Entré on your network.
1. Hold the top line of the display, and the name you entered for one of your Entrés appears in the bottom line.
2. Use the up/down arrow buttons so the display’s bottom line shows the name of the Entré you want Axcess to connect to.
3. Press the
SELECT button on Axcess’ front panel down for at least 4 seconds. “Select Server” appears in the
SELECT button.
8 Complete Guide to Your Axcess Remote Portal
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