Kenmore W10026670B User Manual [en, es, fr]
Washer
Lavadora
Laveuse
KGnmorG
Table of Contents / índice / Table des matières
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2
W1O02667OB
Sears Roebuck and Co., Hoffman Estates, IL 60179 U.S.A.
Sears Canada Inc., Toronto, Ontario, Canada MSB 2B8
www.sears.com
www.sears.ca
Table of Contents / indice / Table des matières
WASHER SAFETY................................2
WASHER USE
WASHER CARE
STAIN REMOVAL GUIDE
TROUBLESHOOTING
PROTECTION AGREEMENTS
WARRANTY.........................................10
SERVICE NUMBERS........BACK COVER
For service or warranty assistance, you wiii need the foiiowing
information. Have this information avaiiabie to you when you
contact Sears concerning your appiiance.
To contact Sears, piease refer to the Warranty and the back page
of this manuai.
in the space foiiowing, record your compiete modei number,
sériai number, and purchase date. You can find this information
on the modei and sériai number iabei, iocated under the washer
iid.
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SEGURIDAD DE LA LAVADORA
3
USO DE LA LAVADORA....................12
5
CUIDADO DE LA LAVADORA...........14
6
GUÍA PARA LA REMOCIÓN DE
MANCHAS
7
9 SOLUCIÓN DE PROBLEMAS
CONTRATOS DE PROTECCIÓN
GARANTÍA..........................................20
NÚMEROS
DE SERVICIO
Product Record
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CONTRAPORTADA
Model number 110.
Serial number
Purchase date
Inlet Hose replacement date_
Inlet Hose replacement date_
Inlet Hose replacement date_
Replace inlet hoses after 5 years of use to reduce the risk of hose
failure.
Save these instructions and your saies receipt for future
reference.
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16
16
19
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SECURITE DE LA LAVEUSE
UTILISATION DE LA LAVEUSE
ENTRETIEN DE LA LAVEUSE
GUIDE D’ÉLIMINATION
DES TACHES
DÉPANNAGE
CONTRATS DE PROTECTION
GARANTIE
NUMÉROS
DE SERVICE.... COUVERTURE ARRIÉRE
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22
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26
27
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31
WASHER SAFETY
Your safety and the safety of others are very important.
We have provided many Important safety messages In this manual and on your appliance. Always read and obey all safety
messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.”
These words mean:
You can be killed or seriously injured if you don't immediately
ADANGER
AWARNING
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can
happen if the instructions are not followed.
follow instructions.
You can be killed or seriously injured if you don't follow
instructions.
IMPORTANT SAFETY INSTRUCTIONS
WARNING: To reduce the risk of fire, electric shock, or injury to persons when using the washer, follow basic precautions,
including the following:
Read all instructions before using the washer.
Do not wash articles that have been previously cleaned
in, washed in, soaked in, or spotted with gasoline,
dry-cleaning solvents, other flammable, or explosive
substances as they give off vapors that could ignite or
explode.
Do not add gasoline, dry-cleaning solvents, or other
flammable, or explosive substances to the wash water.
These substances give off vapors that could ignite or
explode.
Under certain conditions, hydrogen gas may be
produced in a hot water system that has not been used
for 2 weeks or more. HYDROGEN GAS IS
EXPLOSIVE. If the hot water system has not been
used for such a period, before using the washing
machine, turn on all hot water faucets and let the water
flow from each for several minutes. This will release
any accumulated hydrogen gas. As the gas is
flammable, do not smoke or use an open flame during
this time.
SAVE THESE INSTRUCTIONS
I Do not allow children to play on or in the washer. Close
supervision of children is necessary when the washer is used
near children.
1
Before the washer is removed from service or discarded,
remove the door or lid.
1
Do not reach into the washer if the drum, tub or agitator is
moving.
1
Do not install or store the washer where it will be exposed to
the weather.
1
Do not tamper with controls.
1
Do not repair or replace any part of the washer or attempt any
servicing unless specifically recommended in this manual or in
published user-repair instructions that you understand and
have the skills to carry out.
1
See “Electrical Requirements” for grounding instructions.
WASHER USE
AWARNING
Ml
Fire Hazard Electrical Shock Hazard
Never place items in the washer that are dampened
with gasoline or other flammable fluids.
No washer can completely remove oil.
Do not dry anything that has ever had any type of oil on
it (including cooking oils).
Doing so can result in death, explosion, or fire.
1. Measure detergent and pour it into the washer. If desired, add
powdered or liquid color safe bleach.
AWARNING
>0
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death.
fire, or electrical shock.
2. Drop a sorted load of clothes loosely into your washer.
■ Load evenly to maintain washer balance. Mix large and
small items. Items should move easily through the wash
water.
Load only to the top of the basket as shown. Overloading
can cause poor cleaning.
Style 1: With liquid fabric softener dispenser (on some models)
■ Use only liquid fabric softener in this dispenser. Pour
measured liquid fabric softener into the dispenser.
Softener is added automatically during the rinse portion
of the cycle. Dilute liquid fabric softener by filling the
dispenser with warm water until liquid reaches the lowest
edge in the dispenser opening.
NOTE: If your unit has a Fabric Softener Switch (on some
models), make sure to turn on this selection when using
fabric softener.
3. (Optional Step) Add liquid chlorine bleach.
NOTE: Follow the garment and the chlorine bleach
manufacturers’ directions for proper use. Undiluted bleach
will damage any fabric it touches. The damage appears as
rips, holes, tears, or color loss and may not show up until
several washings later. To avoid spilling, use a cup with a
pouring spout. Do not let bleach splash, drip, or run down
into the washer basket. Always measure liquid chlorine
bleach. Do not guess. Do not use more than the
manufacturer’s recommended amount for a full load.
Use less with a smaller load size.
Style 1: With liquid chlorine bleach dispenser (on some models)
■ Use only liquid chlorine bleach in this dispenser. Do not
use this dispenser to add powdered chlorine or color-safe
bleach to your wash load. Pour measured liquid chlorine
bleach into the liquid chlorine bleach dispenser. Bleach is
immediately fed into washer and is diluted automatically
during the wash part of the cycle.
Liquid chiarine
bieach dispenser
Style 2: Without liquid chlorine bleach dispenser
(on some models)
■ Let the washer fill and begin agitating the load.
■ Add bleach 5 minutes into the wash cycle for best cleaning
and so that bleach can be removed in the rinse cycle. Pour
bleach around the agitator, not directly onto the load to
avoid damaging clothing or other items in the load.
4.
(Optional Step) Add liquid fabric softener.
NOTE: Do not spill or drip any fabric softener onto the
clothes. Undiluted fabric softener can stain fabrics. Always
dilute fabric softener with warm water. Too much fabric
softener can make some items (diapers and towels)
nonabsorbent. If this happens, do not use it on every load,
or use less of it in each load.
Style 2: Without liquid fabric softener dispenser (on
some models)
■ In the final rinse only, add fabric softener that has been
diluted with V2 to 1 cup (125 to 250 mL) warm water.
5.
Close the washer lid.
6.
Turn the WATER LEVEL selector to the correct setting for your
wash load size and the type of fabric being washed. You may
change the water level selection after the washer has started
filling by turning the selector to a different setting.
NOTE: Your washer may be equipped with an Auto Load
sensing water level feature that will automatically sense the
size of the load and add enough water to efficiently clean
the load. To insure the washer calculates the proper amount
of water for the load size, do not open the lid or stop the
washer once the cycle has started.
Medium
Small
Ex Small О
Load
7.
Set the TEMPERATURE selector to the correct setting for the
Large
О Ex Large
Load
type of fabric and soils being washed. Use the warmest wash
water safe for fabric. Follow garment label instructions.
NOTE: Your washer may be equipped with a Cool
temperature setting. Using this option will help save energy
and also ensure the detergent will dissolve properly.
Water Temp
Use for
Hot Whites and pastels
Heavy soils
Warm/Cool
Bright colors
Moderate to light soils
Cold
Colors that bleed or fade
Light soils
NOTES:
Your washer may be equipped with Automatic
Temperature Control (АТС). АТС electronically senses and
maintains the temperature in the wash tub by alternating
between incoming hot and cold water.
■ In wash water temperatures colder than 60°F (15.6°C),
detergents do not dissolve well. Soils can be difficult to
remove. Some fabrics can retain wear wrinkles and have
Increased pilling (the formation of small lint-llke balls on
the surface of garments).
8. (Optional Step) OPTIONS selector (on some models). For an
additional rinse and spin at the end of a wash cycle, set the
Options selector to 2nd Rinse. On some models, the 2nd
Rinse feature Is part of the cycle.
9. (Optional Step) SOIL LEVEL selector (on some models). Each
soil level setting Is designed for different types of fabric and
soil levels.
WASHER CARE
Use a soft, damp cloth or sponge to wipe up any spills such as
detergent or bleach from the outside of your washer.
Clean your washer Interior by mixing 1 cup (250 mL) of chlorine
bleach and enough detergent to equal twice the manufacturer’s
recommended amount for a normal wash load. Pour this mixture
Into your washer and run It through a complete cycle using hot
water. Repeat this process If necessary.
NOTE: If your washer has the Auto Load Sensing feature, use
the Bulky cycle.
Remove any hard water deposits using only cleaners labeled as
washer safe.
Cleaning the liquid fabric softener dispenser (on some models):
Style 1: To remove dispenser, grasp the top of the dispenser
with both hands. Squeeze and push upward with both thumbs
to remove. Flush the dispenser with warm water.
10. Push In the Cycle Control knob and turn It clockwise to the
wash cycle you want. Reduce the wash time when using a
small water level setting. Pull out the Cycle Control knob to
start the washer.
To stop or restart your washer:
■ To stop the washer at any time, push In the Cycle
Control knob.
■ To restart the washer, close the lid (If open) and pull out
the Cycle Control knob.
3. Reinstall the dispenser by aligning the two locking tabs on the
base of the dispenser with the two small slots on the top of the
agitator. Push the dispenser down until you hear It snap Into
place. If you cannot get the locking tabs to snap Into place,
check the seal. It must be positioned as shown In Step 2.
A. Dispenser assembly
B. Locking tab on
dispenser base
C. Small slots on
agitator
D. Agitator assembly
B
c
Style 2:
1. Hold the top agitator section with one hand. Using the
other hand, rotate the dispenser clockwise until It stops
(approximately 1 " [2.54 cm]). To remove, lift the dispenser
straight up. Using a rocking motion, separate the top and base
of the dispenser. Wash three parts (the base, the cone-shaped
cup, and the top) with a mild detergent and warm water.
2. Making sure the pointed end of the cone-shaped cup Is
pointed toward the base, assemble the three parts by
pressing the top and bottom sections together. For ease of
assembly, reassemble the dispenser with the parts upside
down. If the seal came off while removing the dispenser
from the agitator. Install the seal as shown below.
A. Top
B. Cone-shaped
cup
C. Base
D. Seal
A
IMPORTANT: Some models are equipped with a liquid fabric
softener dispenser. To avoid damage to the washer or clothing,
do not wash clothes with the liquid fabric softener dispenser
removed or add detergent or bleach to this dispenser; It Is for
liquid fabric softener only.
Replace Inlet hoses after 5 years of use to reduce the risk of hose
failure. Periodically Inspect and replace Inlet hoses If bulges,
kinks, cuts, wear, or leaks are found.
When replacing your Inlet hoses, mark the date of replacement
on the hose with a permanent marker or In the product record
section of this book.
Because some water may stay In the hoses, freezing can damage
your washer. If storing or moving your washer during freezing
weather, winterize It.
Winterizing your washer
1. Shut off both water faucets. Disconnect and drain water Inlet
hoses. Pour 1 qt (1 L) of R.V.-type antifreeze Into the basket.
2. Run washer on a drain and spin setting for about 30 seconds
to mix the antifreeze and remaining water.
3. Unplug washer or disconnect power.
To use washer again
1. Flush water pipes and hoses. Reconnect water inlet hoses.
Turn on both water faucets.
3. Run the washer through a complete cycle with 1 cup (250 mL)
of detergent to clean out antifreeze.
Storage, non-use, or vacation care
AWARNING
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
2. Plug in washer or reconnect power.
STAIN REMOVAL GUIDE
Antiperspirants, Deodorants
Apply a prewash soil and stain remover. Let
stand for 5 to 10 minutes. Wash in hottest water
safe for fabric.
Operate your washer only when you are at home. If you will be on
vacation or not using your washer for an extended period of time,
you should:
1. Unplug washer or disconnect power.
2. Turn off the water supply to the washer. This helps avoid
flooding (due to a water pressure surge) while you are away.
Mud
Brush off the dry mud. Rinse under cold water.
Pretreat with a paste of detergent and water.
Launder using detergent and bleach safe for the
fabric.
• ••V
A
.....
Blood
Rinse immediately or soak in cold water with
detergent for 30 minutes. Rinse. Rub detergent
into any remaining stains. Rinse thoroughly.
Wash.
Cream, Milk, Ice Cream
Sponge immediately or apply a prewash soil
and stain remover. Rinse. Wash. Repeat if
necessary. If stain remains, apply a few drops of
liquid detergent. Rinse. If stain remains, soak.
Wash.
Grape, Wine
Soak immediately in cool water. Wash. If stain
remains, cover area with a paste made of colorsafe bleach and a few drops of hot water. Wait
15 to 20 minutes. Wash.
Grass
Use an enzyme presoak or rub enzyme
detergent on the stain. Launder with detergent
and bleach appropriate for the fabric.
Ketchup, Tomato Products
Sponge immediately or apply a prewash
soil and stain remover. Rinse. Wash. If stain
remains, apply a liquid detergent to stain or
soak in warm water with detergent. Rewash.
Ring around the Collar
Pretreat with heavy liquid laundry detergent or
soak garment in warm water with a granular
laundry detergent.
Chocolate/Coffee
Rinse immediately in cold water. Soak or
prewash in warm water using a detergent
containing enzymes. Wash. Difficult stains may
require using a bleach safe for the fabric.
Cosmetics
Dampen stain and rub with bar soap. Rinse.
Pretreat with laundry detergent (liquid or a paste
of granular detergent and water). Wash.
Dirty Motor Oil
Pretreat with a liquid laundry detergent or a
paste of granular detergent and water. Wash.
Do not tumble dry soiled or stained items. Heat may permanently set stains.
TROUBLESHOOTING
First try the solutions suggested here and possibly avoid the cost of a service call.
Dispenser operation
Noisy, vibrating, off-balance
Did you completely remove the yellow shipping strap with
cotter pins from the rear of the washer? See “Installation
Instructions.”
Is the floor flexing, sagging, or not level? Flooring that
flexes or is uneven can contribute to noise and vibration of
the washer. A
will reduce the sounds. See “Installation Instructions.”
3/4" (1.9 cm) piece of plywood under the washer
Is the washer level? The washer must be level. See
“Installation Instructions.”
Are the front feet installed? The front feet should be
properly installed and the nuts tightened. Reset the rear
leveling legs. All four feet must be firmly in contact with
the floor. See “Installation Instructions.”
Is the load balanced? Evenly distribute the load in the
washer basket and make sure the height of the load does
not exceed the top row of basket holes.
Are the gears engaging after the drain and before spin, or
is the upper part of agitator clicking during wash? These
are normal washer noises.
Is the washer gurgling or humming? When the washer
drains, the pump will make a continuous humming with
periodic gurgling or surging sounds as the final amounts
of water are removed. This is normal.
The washer basket moves while washing. This is normal.
Leaking
Are the fill hoses tight?
Are the fill hose gaskets properly seated? Check both
ends of each hose. See “Connect the Inlet Hoses” in the
Installation Instructions.
Is the drain hose properly installed? The drain hose should
be secured to the drainpipe or laundry tub. See “Secure the
Drain Hose” in the Installation Instructions.
Is the sink or drain clogged? Sink and drainpipe must be
able to carry away 17 gal. (64 L) of water per minute. If sink
or drainpipe is clogged or slow, water can back up out of
drainpipe or sink. Check household plumbing (laundry tubs,
faucets, drainpipe, water pipes) for leaks.
Is water splashing off the tub ring? Center the tub before
starting the washer.
Is water splashing off the load? Evenly distribute the load in
the washer basket and make sure the height of the load does
not exceed the top row of basket holes. The fill or spray
rinses can splash off the load.
Is the washer properly installed? The washer must be level.
The front feet should be properly installed and the nuts
tightened. Reset the rear leveling legs. See “Level the
Washer” in the Installation Instructions.
Did you follow the manufacturer’s directions when adding
detergent and fabric softener to the dispensers (on some
models)? Measure detergent and fabric softener. Slowly pour
into the dispensers. Wipe up all spills. Dilute fabric softener in
the fabric softener dispenser.
Did you put powdered or liquid color-safe bleach into the
liquid chlorine bleach dispenser (on some models)? Add
powdered or liquid color-safe bleach directly to the washer
basket. Do not use the chlorine bleach dispenser for colorsafe bleach.
Is the fabric softener dispenser clogged? Clean the fabric
softener dispenser. See “Washer Care” for details.
Did you use the Fabric Softener option (on some models)?
When using fabric softener, make sure to turn the Fabric
Softener knob to the Softener Added position.
ikWARNING
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
Washer won’t run, fill, rinse, or agitate; washer stops
Is the power cord plugged into a grounded 3 prong
outlet? Plug power cord into a grounded 3 prong outlet.
Are you using an extension cord? Do not use an extension
cord.
Is the indicator on the Cycle Control knob properly lined
up with a cycle? Turn the Cycle Control knob to the right
slightly and pull to start.
Are the water inlet valve screens clogged? Turn off the
water and remove inlet hoses from the washer. Remove any
accumulated film or particles. Reinstall hoses, turn on water,
and check for leaks.
Are both the hot and cold water faucets turned on?
Turn on the water.
Is the water inlet hose kinked? Straighten the hoses.
Does the water ievel seem too iow, or does the washer
appear to not fill completely? The top of the agitator is
much higher than the highest water ievei. This is normai and
necessary for ciothes to move freeiy.
Has a fuse blown, or has a circuit breaker tripped?
Replace the fuse, or reset the circuit breaker, if the problem
continues, call an electrician.
Is the washer in a normal pause in the cycle? The washer
pauses for about 2 minutes during certain cycles. Allow the
cycle to continue. Some cycles feature periods of agitation
and soak.
Is the washer overloaded? Wash smaller loads.
Is the lid open? The lid must be closed during operation.
Washer will not agitate or spin with the lid open. On models
with Auto Load Sensing, water fill will not begin with the
lid open.
Washer continues to fill or drain, cycle seems stuck
Is the top of drain hose lower than the control knobs
on washer? The top of the drain hose must be at least 39"
(99 cm) above the floor. See “Drain System” in the Installation
Instructions.
Does the drain hose fit too tightly in the standpipe, or is it
taped to the standpipe? The drain hose should be loose yet
fit securely. Do not seal the drain hose with tape. The hose
needs an air gap. See “Secure the Drain Hose” in the
Installation Instructions.
Washer won’t drain or spin, water remains in washer
Is the drain hose dogged, or the end of the drain hose
more than 96" (244 cm) above the floor? See “Drain
System” in the Installation Instructions.
Is the lid open? The lid must be closed during operation.
Washer will not agitate or spin with the lid open.
Is there excessive sudsing? Always measure detergent.
Follow manufacturer’s directions. If you have very soft water,
you might need to use less detergent.
Wash/Rinse temperature
Are the hot and cold water inlet hoses reversed? See
“Connect the Inlet Hoses” in the Installation Instructions.
Are you washing many ioads? As your frequency of loads
washed increases, the water temperature may decrease for
hot and warm temperatures. This is normal.
Did you select a Warm/Warm temperature setting? On
models without AUTO TEMPERATURE CONTROL (АТС) that
do have a Warm/Warm temperature selection, the warm wash
will be followed by an energy saving cold rinse followed by
warm spray rinses. This saves energy while providing the
same rinse performance.
Do you have an ENERGY STAR washer? The wash water
temperatures may feel cooler to you than those of your
previous washer. This is normal.
Load too wet
Did you use the right cycle for the load being washed?
Select a cycle with a higher spin speed (if available).
Did you wash an extra large load? A large unbalanced load
could result in a reduced spin speed and wet clothes at the
end of the cycle. Evenly distribute the load and make sure the
height of the load does not exceed the top row of basket
holes.
Residue or lint on load
Did you sort properly? Sort lint givers (towels, chenille) from
lint takers (corduroy, synthetics). Also sort by color.
Did you overload the washer? The wash load must be
balanced and not overloaded. Clothes should move freely.
Lint or powdered detergent can be trapped in the load if
overloaded. Wash smaller loads.
Did you select the correct water level? The water level
should be correct for the load size. The load should be under
water.
Did you use enough detergent? Follow manufacturer’s
directions. Use enough detergent to hold the lint in the water.
Did you line dry your clothing? If so, you can expect some
lint on the clothing. The air movement and tumbling of a dryer
removes lint from the load.
Was paper or tissue left in the pockets?
Is your water colder than 60°F (15.6°C)? Wash water
colder than 60°F (15.6°C) may not completely dissolve
the detergent.
Did you use the proper cycle time and agitation speed for
the load? Reducing wash time (duration) and agitation speed
are ways to reduce lint.
Did you select the 2nd Rinse option (on some models)?
A second rinse may reduce residue or lint on the load.
Load is wrinkled, twisted, or tangled
Did you unload the washer promptly? Unload the washer
as soon as it stops.
Did you use the right cycle for the load being washed?
Use cycles with shorter wash times and low wash and spin
speeds (if available) to reduce wrinkling, tangling, and
twisting.
Did you overload the washer? The wash load must be
balanced and not overloaded. Loads should move freely
during washing to reduce wrinkling, tangling, and twisting.
Was the wash water warm enough to relax wrinkles?
If safe for the load, use warm or hot wash water. Use cold
rinse water.
Are the hot and cold water hoses reversed? Check to be
sure the hot and cold water hoses are connected to the right
faucets. A hot rinse followed by spin will cause wrinkling.;
“Connect the Inlet Hoses” in the Installation Instructions.
Did you wrap items around the agitator? Drop items
loosely into the washer. Do not wrap items around the
agitator.
Stains, gray whites, dingy colors Garments damaged
Did you properly sort the load? Transfer of dye can occur
when mixing whites and coiors in a ioad. Sort dark ciothes
from whites and iights.
Was the wash temperature too low? Use hot or warm
washes if safe for the ioad. Make sure your hot water system
is adequate to provide a hot water wash.
Did you use enough detergent, or do you have hard
water? Use more detergent for washing heavy soiis in coid
or hard water.
Are the hot and cold water hoses reversed? Check that
the hot and cold water hoses are connected to the right
faucets. See “Connect the Inlet Hoses” in the Installation
Instructions.
Did you follow the manufacturer’s directions when adding
detergent and fabric softener? Measure detergent and
fabric softener. Use enough detergent to remove soil and hold
it in suspension. Dilute fabric softener and add to the rinse
portion of a cycle only. Do not drip fabric softener onto
clothes.
Is there above average iron (rust) in water? You may need
to install an iron filter.
PROTECTION AGREEMENTS
Master Protection Agreements
Congratulations on making a smart purchase. Your new
Kenmore® product is designed and manufactured for years of
dependable operation. But like all products, it may require
preventive maintenance or repair from time to time. That’s when
having a Master Protection Agreement can save you money and
aggravation.
The Master Protection Agreement also helps extend the life of
your new product. Here’s what the Agreement* includes:
✓ Parts and labor needed to help keep products operating
properly under normal use, not just defects. Our coverage
goes well beyond the product warranty. No deductibles, no
functional failure excluded from coverage— real protection.
✓ Expert service by a force of more than 10,000 authorized
Sears service technicians, which means someone you can
trust will be working on your product.
✓ Unlimited service calls and nationwide service, as often
as you want us, whenever you want us.
✓ “No-lemon” guarantee - replacement of your covered
product if four or more product failures occur within twelve
months.
✓ Product replacement if your covered product can’t be fixed.
✓ Annual Preventive Maintenance Check at your request -
no extra charge.
✓ Fast help by phone - we call it Rapid Resolution - phone
support from a Sears representative on all products. Think
of us as a “talking owner’s manual.”
Were sharp items removed from pockets before washing?
Empty pockets, zip zippers, snap or hook fasteners before
washing to avoid snagging and tearing of load.
Were strings and sashes tied to avoid tangling? Straps
and strings can easily become entangled in the load, causing
strain on seams and tearing.
Were items damaged before washing? Mend rips and
broken threads in seams before washing.
Did you overload the washer? The wash load must be
balanced and not overloaded. Loads should move freely
during washing.
Did you add chlorine bleach properly? Do not pour chlorine
bleach directly onto load. Wipe up bleach spills. Undiluted
bleach will damage fabrics. Do not place load items on top of
the bleach dispenser when loading and unloading the washer
(on some models). Do not use more than than the
manufacturer’s recommended amount for a full load.
Did you follow the manufacturer’s care label instructions?
✓ Power surge protection against electrical damage due to
power fluctuations.
✓ $250 Food Loss Protection annually for any food spoilage
that is the result of mechanical failure of any covered
refrigerator or freezer.
✓ Rental reimbursement if repair of your covered product takes
longer than promised.
✓ 10% discount off the regular price of any non-covered repair
service and related installed parts.
Once you purchase the Agreement, a simple phone call is all that
it takes for you to schedule service. You can call anytime day or
night, or schedule a service appointment online.
The Master Protection Agreement is a risk free purchase. If you
cancel for any reason during the product warranty period, we will
provide a full refund. Or, a prorated refund anytime after the
product warranty period expires. Purchase your Master
Protection Agreement today!
Some limitations and exclusions apply. For prices and
additional information in the U.S.A. call 1-800-827-6655.
^Coverage in Canada varies on some items. For full details
call Sears Canada at 1-800-361-6665.
Sears Installation Service
For Sears professional installation of home appliances, garage
door openers, water heaters, and other major home items, in the
U.S.A. or Canada call 1-800-4-MY-HOME®.
KENMORE APPLIANCE WARRANTY
ONE YEAR LIMITED WARRANTY
When installed, operated and maintained according to all
instructions supplied with the product, if this appliance fails due
to a defect in material or workmanship within one year from the
date of purchase, call 1-800-4-MY-HOME® to arrange for free
repair.
If this appliance is used for other than private family purposes,
this warranty applies for only 90 days from the date of purchase.
THIS WARRANTY COVERS ONLY DEFECTS IN MATERIAL
AND WORKMANSHIP. SEARS WILL NOT PAY FOR:
1. Expendable items that can wear out from normal use,
including but not limited to filters, belts, light bulbs, and bags.
2. A service technician to instruct the user in correct product
installation, operation or maintenance.
3. A service technician to clean or maintain this product.
4. Damage to or failure of this product if it is not installed,
operated or maintained according to all instructions supplied
with the product.
5. Damage to or failure of this product resulting from accident,
abuse, misuse or use for other than its intended purpose.
6. Damage to or failure of this product caused by the use of
detergents, cleaners, chemicals or utensils other than those
recommended in all instructions supplied with the product.
7. Damage to or failure of parts or systems resulting from
unauthorized modifications made to this product.
DISCLAIMER OF IMPLIED WARRANTIES; LIMITATION
OF REMEDIES
Customer’s sole and exclusive remedy under this limited
warranty shall be product repair as provided herein. Implied
warranties, including warranties of merchantability or fitness for a
particular purpose, are limited to one year or the shortest period
allowed by law. Sears shall not be liable for incidental or
consequential damages. Some states and provinces do not allow
the exclusion or limitation of incidental or consequential
damages, or limitations on the duration of implied warranties of
merchantability or fitness, so these exclusions or limitations may
not apply to you.
This warranty applies only while this appliance is used in the
United States and Canada.
This warranty gives you specific legal rights, and you may also
have other rights which vary from state to state.
Sears, Roebuck and Co.
Hoffman Estates, IL 60179
Sears Canada Inc.
Toronto, Ontario, Canada MSB 2B8
10
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