Kenmore 116.38412 User Manual [en, es]

Owner’s Manual
Kenmore
Vacuum Cleaner
Mode! 116.38412
CAUTION:
Read and follow all safety and operating instructions before first use of this product-

Sears, Roebuck and Co., Hoffman Estates, IL 60179 U.S.A.

Part No. C01ZAPY00U00-4370481 Printed in U.S.A.

TABLE OF CONTENTS

Before Using Your New Vacuum ..... 2
Kenmore Vacuum Cleaner Warranty ,. 2 Important Safety Instructions ... Parts and Features Assembly Instructions
Operating Instructions.............. .., 6
Plie Height Selection and Setting Carpet/Bare Fioor Seiector
Releasing the Handie ................ .8
On/Off Switch ...........
Attachments
Attachment Use Chart .....................10
Vacuuming Tips
Parformance Features .............11-12
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...
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.8-10
4
5
.8
11
Vacuum Cleaner Cara .....
Vacuum Storage
3
7
.7
Cleaning Exterior and Attachments Bag Changing
Motor Safety Filter Changing ....... .14-15
Exhaust Filter Cleaning ..............15
Beit Changing and Brush Cleaning .. .16-18
Clog Removal.............................. .19
Light Bulb Changing , ..................... .20
Brush Servicing
Agitator Assembly ..........................21
Troubleshooting ..
Requesting Assistance Or Service .. .23
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....................... 22
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12
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12
12
13
21

BEFORE USING YOUR NEW VACUUM

Piease read this guide. It wiil help you assemble and operate your new Kenmore vacuum in the safest and most effective way.
For more information about the care and operation, call your nearest Sears store. You will need the complete model and serial numbers when requesting information. Your vacuum's mode! and serial numbers are located on the Mode! and Serial Number Plate,
Use the space below to record the model number and serial number of your new Kenmore vacuum.
Model No._ Serial No. Date of Purchase
Keep this book and your sales check (receipt) in a safe place for future reference.

KENMORE VACUUM CLEANER WARRANTY

LIMITED ONE YEAR WARRANTY ON KENMORE VACUUM CLEANER
This warranty is for one year from the date of purchase, and includes only private household vacuum cleaner use. During the warranty year, when this vacuum cleaner is operated and maintained according to the owner’s manual instructions, Sears will repair any defects in material or workmanship free of charge.
This warranty excludes vacuum bags, belts, light bulbs, and filters, which are expendable parts and become worn during normal use.
For warranty service, return this vacuum cleaner to the nearest Sears Service Center in the United States.
This warranty applies only while this product is in use in the United States. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
Sears, Roebuck and Co., D/817 WA, Hoffman Estates, IL 60179

МШШЫТ SAFETY ШЗТШСТЮЫЗ

I

WARNING

Your safety is important to us. To reduce the risk of fire, electrical shock, Injury
to persons or damage when using your vacuum cleaner, follow basic safety pre* cautions including the following;
Read this manual before assembling or using your vacuum cleaner.
Use your cleaner only as described in this manual. Use only with Sears recom mended attachments.
To reduce the risk of electrical shock - Do not use outdoors or on wet surfaces,
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servicing or cleaning. Failure to do so could result in electrical shock or person al injury
Always turn cleaner off before unplug ging.
Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.
Do not use with damaged cord or plug. If cleaner is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, return it to a Sears Service Center/Dapartment.
Do not pull or carry by cord, use cord as a handle, dose door on cord, or pull cord around sharp edges or corners. Do not run cleaner over cord. Keep cord away from heated surfaces
Do not leave cleaner when plugged in Unplug from outlet when not in use and before servicing.
Do not allow to be used as a toy. Close attention is necessary when used by or near children.
Do not handle plug or cleaner with wet hands.
Do not put any objects into openings.
4
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Do not use with any opening blocked; keep free of dust, lint, hair and anything that may reduce air flow.
Keep hair, loose clothing, fingers, and all parts of body away from openings and moving parts.
Do not use cleaner without dust bag and/or filters in place.
Always change the dust bag after vacu uming carpet cleaners or freshener, pow ders and fine dust. These products clog the bag, reduce airflow and can cause the bag to burst Failure to change bag could cause permanent damage to the cleaner.
Do not use the cleaner to pick up sharp hard objects, small toys, pins, paper, etc. They may damage the cleaner or dust bag.
Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
Do not use cleaner to pick up flammable
or combustible liquids (gasoline, cleaning fluids, perfumes, etc.), or use in areas where they may be present The fumes from these substances can create a fire hazard or explosion.
Use extra care when cleaning on stairs. Do not put on chairs, tables, etc. Keep on floor.
You are responsible for making sure that your vacuum cleaner is not used by any one unable to operate it properly.

SAVE THESE INSTRUCTIONS

Proper assembly and safe use of your vacuum cleaner are your responsibilities. Your cleaner is intended only for household use. Read this Owner's Manual carefully for important use and safety information. This guide contains safety statements under warning and caution symbols. Please pay special attention to these boxes and follow any instructions given, WARNING statements alert you to such dangers as fire, electri cal shock, burns and personal Injury CAUTION statements alert you to such dangers as personal injury and/or property damage.

UPRIGHT VACUUM CLEANER PARTS AND FEATURES

It is important to know your vacuum cleaner parts and features to assure its proper and safe use. Review these before using your cleaner.
item
Part No.
In U.S.
mm- mmm-mm ^ 20**50688 20-50680
Dust Baa Headlight Bulb Belt
20-5240 20-5275 20-40096
Motor Safety Filter 20-86886
Quiek Rsfease
Cord Hook
Part No,
In Canada
20-40600
20-86886C
Height Adjus tment Lever
Handle
On/Off Switch Handle Mounted (Some Models) —
On/Off Switch
Body Mounted (Some Models)
Bag Cover Release
Performance , Indicator
(Some Models) -''i
Carry Handle Crevice Tool
Telescoping Wand
Ciesn-Oui
Port Cover
Dusting Brush
Upholstery Tool
/■
Handle
ITelease
Pedal
Modet/Serlal Numbers
Furniture Guard
Headlight
Ready-to-Use Swivel Hose
Agitator
Nozzle
Belt
Carpet/Bare Floor Selector (Same Models)
Base Plate
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Before assembling vacuum, check the PACKING LIST on the cover of the separate Repair Paris List. Use this list to verify that you have received al! the components of your new Kenmore vacuum.
WARNING
Electricai Shock Hazard Do not plug Into the electrical sup
ply until the assembly Is complete. Failure to do so could result in electrical shock or injury.
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Before assembling your vacuum cleaner be sure you have ali the parts shown
AecciyiRiY
Remove the screw located just below the
carry handle on the back side of the
vacuum.
Position the handle so the cord hooks are
toward the back of the cleaner.
Insert the handle into the opening at the
top of the vacuum.
Align the screw
hole in the handle
with the screw hole
in the vacuum. Insert the screw so
it passes through the back of the vacuum into the
handle.
Begin to tighten the screw with your fingers. It may be
necessary to adjust the handle
slightly.
Using a screw driver, tighten the screw.

CAUTION

CORD ASSEMBLY

Make sure the quick release upper cord hook is in the upright position. Remove the wire tie from the power cord.
Lock the cord
into piace by forcing it into the iocking notch on the body of the upper cord hook as shown. This helps keep the power cord out from under the vacuum cleaner agitator.
Locking Notch
Power Cord
\
/1
Do not overtighten. Overtightening could strip the
screw holes.
Do not operate the cleaner without
the screw In place.

OPERATING INSTRUCTIONS

HOWTO START

I.Turn the quick release cord hook to eiUier side and down to release the power cord.
Quick
Refesse Cord
Hook
..........
Power Cord
Lower Cord Hook
Ized plug, one blade is wider than the
other. This plug will fit in a polarized outlet only one way. If the plug does not fit fully
in the outlet, reverse the plug. If it still
does not fit, contact a qualified technician to Install the proper outlet. Do not change the plug in any way.
4. Plug the polarized power cord into a 120 Volt outlet located near the floor.
Wrap the
power cord around the upper and lower cord hooks and lock the power cord
plug onto the power cord.
2. Release the power cord plug from the power cord and pull the cord off the upper cord hook. Check to be sure the power cord Is still locked into the lock In the upper cord hook.
3. Check to see if the cleaner has bag Installed. See BAG CHANGING.
NOTE: To reduce the risk of electric shock, this vacuum cleaner has a polar-
A

WARNING

Personal Injury and Product Damage Hazard
• DO NOT plug in if switch is in the ON position. Personal injury or damage could result.
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Damage to items In surrounding area could occur.

PILE HEIGHT SELECTION AND SETTING

To select a pile height setting:
Turn off cleaner. Select a pile height set ting by tilting the cleaner back until front wheels are lifted slightly off the floor as
Illustrated,
Slide the adjustment lever to the correct setting.
SUGGESTED PILE HEIGHT SETTINGS
You may need to raise the height to make
some jobs easier, such as scatter rugs and longer pile carpets. Suggested set
tings are:
HIGH; shag carpet, long pile, plush, scat
ter rugs, MED; medium to iong pile.
LOW; short to medium pile, EX LOW: very low pile.

WARNING

Personal Injury Hazard

DO NOT place hands or feet
underneath the unit when chang ing from the bare floor to the car pet pile height setting. The agitator begins to revolve rapidly when the vacuum Is turned on and Is In the carpet setting.

CARPET/BARE FLOOR SELECTOR

SOME MODELS Bare floor setting: Rotate the
carpet/bare floor selector all the way back and down toward the bottom of the nozzle until it locks into place.
in this position the agitator does not revolve. This setting should be used for cleaning hardwood and tile floors and
when any attachments (tools) are used.
Carpet setting: Slide the selector all the way forward and up to the carpet
position. In this position the agitator will turn.
When carpets are being cleaned the selector should be in this position.
Note: For longer belt life, turn vacuum off
before moving selector, otherwise make sure the selector is pushed fully and
quickly as possible to the desired posi
tion. Failure to do so can cause the belt to rub on the selector shaft and may result in the belt becoming hot and creating a burning rubber smell.
Carpet/MaF0 Floor Sahcior
To Carpal
Position
To Bara Floor \
Position

RELEASING THE HANDLE

Release the handle by pressing down on
the handle release pedal with your foot
and pulling back and down on the handle
with your hand.

ON/OFF SWITCH

HANDLE MOUNTED

SOME MODELS
To start the vacuum cleaner, slide the On/Off switch from the OFF position to the ON position. To stop the vacuum cleaner, slide the On/Off switch to the OFF position.
Crevice
Tool
Telescoping
Wand
Dusting Brush
Upholstery
Tool

BODY MOUNTED

SOME MODELS
To start the vacuum cleaner, put the
On/Off switch on the top of the body in the ON position. To stop the cleaner, put the On/Off
switch in
the OFF
position.

ATTACHMENTS

When returning the bare floor selector to the carpet setting, use caution as the
selector can move quickly to that setting due to tension created by the belt
Remove the lower end of the stretch hose from the cleaner by grasping the hose collar, twisting and pulling straight out
NOTE: The motor protector may open
when using attachments or when cleaning
new carpet, due to reduced airflow by the attachments themselves or by new carpet fuzz filling the bag quickly. See the TROUBLESHOOTING section.
Identify each of the attachments shown
above.

TO USE ATTACHMENTS:

Flace the bare floor selector In the bare floor setting by rotating the selector back and down to the bare floor setting. See
CARPET/BARE FLOOR SELECTOR section.
WARNING
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Electrical Shock And Persona! Injury Hazard
Disconnect electrical supply before servicing or cleaning the unit. Failure to do so could result In electrical shock or pei^onal injury from cleaner suddenly starting.
The attached
hose end swivels
to make cleaning
easier in every
direction.
Swivel
Align the tabs on the extension wand with the "J" slots in the hose. Push the wand into the hose and twist to the right to lock.
To achieve maximum reach|l|Mhe attach ments, add the crevice toj^S^^nd of the wand by inserting and twp
Hose
Suction
Control
Slide
Telescoping Wand
Remove the telescoping
wand from
its storage
position.
Remove the crevice tool from its storage position In the wand. Turn the locking ring to the UNLOCK position. Extend the wand to Its full length. Turn the locking ring to the
LOCK position. Attach the extension wand
onto the open end of the hose.
Lower
Wand ^
^^_^Wand
flacking Ring
i Unlock
Wand
Locking Ring
Suction
^ Control
Slide
Upper
Wand
leloscaplitg
Vf vVlCo'^^’
Tool
The dusting brush and the upholstery too!

CAUTION

When using attachments, be careful not to overextend the stretch hose when reaching. Trying to reach beyond the hose stretch capability could cause the cleaner to tip over.
may be attached directly to the wand or
placed on the crevice tool for additional reach.
TO OPERATE SUCTION CONTROL
SLIDE
TELESCOPING WAND
When using attachments for cleaning
draperies, small rugs with low pile and other delicate items, twist the suction control slide to the open position. This slide is located on the telescoping wand, close to the hose.
This will reduce suction for ease of cleaning,
NOTE - Return the suction control slide to the closed position for norma! cleaning.

TO STORE ATTACHMENTS:

Remove dusting brush or uphoistery tool Snap into appropriate storage location.
Remove crevice tool from the wand by twisting. Lay aside.
Remove the extension wand from the hose. Twist the wand to the ieft and pull from the hose end.
qq-i_*u rroj
Lock
p Lacking
\
Ufjpor
Wand

CAUTION

DO NOT pull the vacuum cleaner
around the room by the hose.
Property damage could result
ijrtec.
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TO

SOME MODELS

The stretch hose attached to the vacuum cleaner has two "J” shaped slots in the end where attachments fit.
Unlock the wand by turning the wand
locking ring to the UNLOCK position.
Slide the lower wand into the upper wand. Turn the wand locking ring to the LOCK
position.
Place the crevice tool down into the com»
pressed wand. Snap Into the appropriate storage location.
Be sure the unit is turned off. Reinsert the
hose fully into the opening on the lower
body from which it was removed. Press firmly to assure connection.

WARNING

Personal Injury Hazard DO NOT place hands or feet under
neath the unit when Inserting the hose. The agitator begins to revolve rapidly when the vacuum is
turned on.
The extension hose has two tabs on the end that can be pushed into the slots and twisted to attach the two hoses together.
Attachments and the telescoping wand can be attached to the other end of the extension hose for additional reach.
If your model did not come with an e)dension hose, you can purchase one at any SEARS retail store with pari number 20-52571. In Canada 20-40975.
CAUTION
When using the regular hose or with the extension hose attached, the cleaner should be on a solid surface on the same level or below the level of the user's feet. DO NOT
use the hoses when the cleaner is
above the level of the user’s feet.
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ATTACHMENT
DUSTING BRUSH CREVICE TOOL FABRIC BRUSH
"Always dean attachments before using on fabrics.
CLEANING AREA
Between
Furniture*
X X X X
X X X
Cushions* Drapes* Stairs Watts
X X
10

VACUUMING TIPS

Carpet edges. For best cleaning
Guide either side or the front of the noz results, keep the Ij ^ ^
zle along a baseboard. The full length airflow passage
brushes help remove dirt at carpet edges.
1 lljM
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1
Stairs.
Put handle in full upright position. Use the check each of
crevice too! or fabric brush. the areas indi-
Gated for clogs.
Unplug the cleaner from the outlet before checking.
Occasionally, imi^y

WARNING

Personal Injury Hazard Use care If vacuum cleaner is
placed on stairs, if it faiis, person* al injury or property damage could result.

PERFORMANCE FEATURES

A

CAUTION

When using the regular hose or with the extension hose attached,
the cleaner should be on a solid surface, such as the fioor, on the same ievei or below the level of the user's feet. Do NOT use the hoses
when the cleaner is above the ievei
of the user’s feet.
, 1
7
A

WARNING

Eiectricai Shock And Personai injury Hazard

Disconnect eiectricai supply before servicing or cleaning the unit. Failure to do so could result In electrical shock or personal Injury from cieaner suddenly starting.
MOTOR PROTECTION
SYSTEM
This vacuum has a motor protector by
pass valve which automatically opens to
provide cooling air to the motor when a clog prevents the normal flow of air to the
motor. If the by-pass valve opens to
prevent motor overheating and possible damage to the vacuum, you will notice a change of sound as air
rushes through the valve^ opening, '
To correct problem:
See the TROUBLE
SHOOTING chart
Motor
Protector <Behlná Hose)
11
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SOME MODELS When the unit is running with normal air flow, the lines on the
performance indicator are white. Red lines appear in the performance indicator whenever the airflow becomes blocked. If that occurs, check the disposable dust bag, motor safety filter and other possible clog locations shown in CLOG REMOVAL.
NOTE: Red lines may appear when using attachments, due to reduced air flow through the attachment
To correct problem: See the TROUBLESHOOTING chart

VACUUM CLEANER CARE

Always follow all safety precautions when
cleaning and servicing the vacuum cleaner.
Electrical Shock And Personal
Injury Hazard
Disconnect electrical supply before servicing or cleaning the unit. Failure to do so could result In electrical shock or personal injury from cleaner suddenly starting.
IN C5
Gather the cord and wrap it loosely around the upper and lower cord hooks.
Store the cleaner in a dry, indoor
area, on the floor
with the handle
locked in the upright position.

CLEANING EXTERIOR AND ATTACHMENTS

Unplug cord from wall outlet DO NOT drip
water on cleaner. Clean ©derior using a clean, soft cloth that has
been dipped in a solution of miid liquid deter« gent and water, then wmng dry. Wipe dry after cleaning.
To reduce static electricity and dust build-up, wipe outer siiriacB of cleaner and attadiments.
Wash attachments in warm soapy vi/ater, rinse and air dry. Do not clean In dishwasher.
IIIRÄ QTIADÂrîC

WARNING

Electrical Shock And Personal injury Hazard
Wrapping the cord too tightly puts stress on the cord and can cause cord damage. A damaged cord is an electrical shock hazartl and could cause personal injury or damage.
DO NOT USE ATTACHMENTS IF THEY ARE WET.

CAUTION

Attachments used in dirty areas,
such as under a refrigerator, should not be used on other surfaces until they are washed.
They could leave marks.
12

BAG CHANGING

TO REMOVE BAG:

WARNING

Always unpiug powar cord from
electrical outlet before performing any service on vacuum.
Press the release button located on the top of the bag cover.
Grasp the dust bag collar and
pull gently, care fully removing the dust bag.
Throw away the used dust bag.
Do not reuse.
A

CAUTION

HsisssB
Button
Bag
Caver
Pull the bag cover forward. Remove and lay aside.
Dirt Tube/ Bag Holder
Check the dust
tube and the
motor safety
Bacf
Cavity
filter.
If either is blocked, check
Motar Safety Filter
the TROUBLE SHOOTING chart.
TO REPLACE BAG:
Fold the safety seal tab on the new dust bag away from the opening that fits on the dust tube,
NOTE: See PARTS AND FEATURES for
Bag #. Unfold the new dust bag.
Be sure bottom of dust bag Is completely
within bag cavity prior to replacing the
bag cover.
Position the bag cover so
its posi tioning tab fits into the body
positioning tab slot.
Dust Bao
Caver
Body
-------------
Positioning Slot
Bag Cover Positioning Tab
Safety Seal Tab
Insert the dust bag onto the dust tube completely by holding the bag
collar. Snap the dust bag collar into position.
».
.. .. .. ..........
.. .. ..... .. .. ..... .. .. ..... .. .. ..... .. .. ..
.
NEVER REUSE A DUST BAG. Very fine materials, such as carpet freshener, face powder, fine dust, piaster, soot, etc. can clog the bag and cause It to burst before It Is full. Change bag more often when vacuuming these materials.
13
Bag~j Cover \
Close the bag cover.
You wiii hear a distinct snap when cover Is securely closed.
MOTOR SAFETY FILTER CHANGING
Check motor safety filter frequently and change when dirty.
WARNING
Electrical Shock Hazard Do not operate the cleaner without
the motor safety filter. Be sure the filter Is dry and properly Installed to prevent motor failure and/or electrical shock.
Always unplug power cord from electrical outlet before performing any service on vacuum.
REMOVE BAG:
Press the release Release button located on Button the top of the bag cover.
Sag
Cover
MOTOR SAFETY FILTER
ELECTROSTATIC
This white and grey filter must be replaced when dirty. !t should be replaced regularly depending on use conditions.
The filter cannot be washed as it will
lose its dust trapping ability. NOTE: See PARTS AND FEATURES for
motor safety filter #.
Electrostatic Filter (White Side Up)
If the motor safety filter located at the base of the bag cavity is dirty, remove it by pulling fonvard out from under the ribs.
Replace the filter, white side up, by slid ing it back into place under the ribs in the bag cavity.
Grasp the dust
bag collar and
pull gently, care fully removing the dust bag.
Pull the bag cover forward. Remove and lay aside.
TO REPLACE BAG;
Dust Bag
Safety Seal Tab
A
14

CAUTION

fine materials, such as carpet fresheners, face powder, fine dust, piaster, soot, etc. can clog the bag and cause it to burst before it Is full. Change bag more often when vacuuming these materials.
Fold the safety seal tab on the new bag away from the opening that fits on the dirt tube.
^ BAG. Very
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