Kenmore 11610325510 Owner’s Manual
Use & Care Guide
Manual de Uso y Cuidado
Kenmore
V uu_ CI n
116o10325
Vacuum Cleaner Help Line:
1-877-531-7321
8:00am-5:00pm EST, M-F
Sears Brands Management Corporation
Hoffman Estates, IL 60179 USA
www.kenmore.com
Before Using Your New Vacuum Cleaner .................................................................................. 2
Packing List ....................................................................................................................................... 2
Kenmore Vacuum Cleaner Warranty .......................................................................................... 3
Important Safety Instructions ........................................................................................................ 4
Parts and Features ........................................................................................................................... 5
Assembty Instructions ................................................................................................................. 6-7
Operating Instructions ................................................................................................................ 8-11
Performance/Safety Features ................................................................................................. 12-13
Vacuum Cleaner Care .............................................................................................................. 14-21
Troubleshooting ....................................................................................................................... 23-24
Requesting Assistance Or Service ...................................................................................... Back page
Please read this guide. It will help you assemble and operate your new I<enmore vacuum
cleaner in the safest and most effective way.
For more information about vacuum cleaner care and operation, call the Vacuum Cleaner
Help Line at 1-877-531-7321. You will need the complete model and serial numbers when
requesting information. Your vacuum cleaner's model and serial numbers are located on the
Model and Serial Number Plate.
Use the space below to record the model number and serial number of your new I<enmore
vacuum cleaner.
Model No.
Serial No.
Date of Purchase
Keep this book and your sales check (receipt) in a safe place for future reference.
Your KENMORE VACUUM CLEANER is packaged with the following parts and
components assembled separately in the carton:
1 CrossOver Body 1 Pet HandiMate
1 Nozzle 1 Telescoping Wand
1 Floor Brush 1 Quick Start Guide
1 Handle & Hose Assembly 1 Use & Care Guide
1 Combination Tool 1 Repair Parts List
Each of the above assemblies are shown in detail inside the Repair Parts List.
-2-
KENMORE LiMiTED WARRANTY
FOR ONE YEAR from the date of sale this product is warranted against defects in ma-
terial or workmanship when it is assembled, operated and maintained according to all
supplied instructions.
WITH PROOF OF SALE, a defective appliance wilt be replaced free of charge.
For warranty coverage details to obtain free replacement, visit the web page:
www. ken more.cam/wa rra nty.
This warranty does not cover filters or belts, which are expendable parts that can wear
out from normal use within the warranty period.
This warranty is void if this product is ever used for other than private household
purposes.
This warranty gives you specific legal rights, and you may also have other rights which
vary from state to state.
Sears Brands Management Corporation, Hoffman Estates, IL 60179
-3-
Read all instructions in this guide before assembling or using your vacuum cleaner.
WARNING:
Your safety is important to us. To reduce the risk of fire, electrical shock, injury to
persons or damage when using your vacuum cleaner, follow basic safety
precautions including the following:
Use your vacuum cleaner only as
described in this manual. Use only with
Sears recommended attachments.
Disconnect electrical supply before
servicing or cleaning out the brush area.
Failure to do so could result in the brush
unexpectedly starting, causing personal
injury from moving parts.
Do not leave vacuum cleaner when
plugged in. Unplug from outlet when
not in use and before performing
maintenance.
To reduce the risk of electrical shock -
Do not use outdoors or on wet surfaces.
Do not allow to be used as a toy. Close
attention is necessary when used by or
near children.
Do not use with a damaged cord or
plug. if vacuum cleaner is not working
as it should, has been dropped,
damaged, left outdoors, or dropped in
water, return it to a Sears Service
Center for assessment before using
again.
Do not pull or carry by cord, use cord
as a handle, close a door on cord, or
pull cord around sharp edges or
corners. Do not run vacuum cleaner
over cord. Keep cord away from
heated surfaces.
Do not unplug by pulling on cord. To
unplug, grasp the plug, not the cord.
Do not handle plug or vacuum cleaner
with wet hands.
Do not put any objects into openings.
Do not use with any opening blocked;
keep free of dust, tint, hair, and
anything that may reduce air flow.
Keep hair, loose clothing, fingers, and
all parts of body away from openings
and moving parts.
Turn off all controls before unplugging.
Use extra care when cleaning on stairs.
Do not put on chairs, tables, etc. Keep
on floor.
Do not use vacuum cleaner to pick up
flammable or combustible liquids
(gasoline, cleaning fluid, perfumes, etc.),
or use in areas where they may be
present. The fumes from these
substances can create a fire hazard or
explosion.
Do not pick up anything that is burning
or smoking, such as cigarettes, matches,
or hot ashes.
Do not use vacuum cleaner without dust
cup and/or filters in place.
Always clean the dust cup after
vacuuming carpet cleaners or freshener,
powders, and fine dust. These products
clog the filters, reduce airflow and can
cause damage to the vacuum cleaner.
Failure to clean the dust cup could
cause permanent damage to the
vacuum cleaner.
Do not use the vacuum cleaner to pick
up sharp hard objects, small toys, pins,
paper clips, etc. They may damage the
vacuum cleaner or dust cup.
Unplug before connecting Pet
HandiMate
You are responsible for making sure
that your vacuum cleaner is not used by
anyone unable to operate it properly.
SAVE THESEiNSTRUCTiONS
Proper assembly and safe use of your vacuum cleaner are your responsibilities. Your
vacuum cleaner is intended for Household use. Read this Use & Care Guide carefully for
important use and safety information. This guide contains safety statements under
warning and caution symbols.
-4-
It is important to know your vacuum cleaner's parts and features to assure its proper and
safe use. Review these before using your vacuum cleaner.
REPLACEMENT PARTS
Part Part No.
Exhaust Filter 60102
Secondary Filter KC44KDMTZ000
Belt KC28SEDCZO00
To order a repJacement part caJl 1-844-553-6667
WAND 1
Suction
Wand
ON/OFF /
Switch_
Cord Hook
Exhaust Filter /
Cover (HEPA \
Media Exhaust"
filter inside)
Tool
Cord Hook
AGITATOR
RESET-
Brush
=5=
Please pay special attention to these hazard alert boxes, and follow any instruc-
_ tions given. WARNING statements alert you to such hazards as fire, electric
shock, burns and personal injury. CAUTION statements alert you to such hazards
as personal injury and/or property damage.
Before assembling the vacuum cleaner,
check the PACKING LIST. (Page2) Use this
list to verify that you have received all the
components of your new I<enmore
vacuum cleaner.
1. Place the
body onto the
nozzle until
body snaps into
place.
Body
N
2. Insert the hose
into body until the
hose snaps into
place.
Telescoplng telescoping wand
Wand-_L, I_ into the floor
5. Insert hose clip
into the slot on the
telescoping wand.
J 4. Insert the
brush until the
wand snaps into
1__ place.
Hose
Clip-_
/
_-Slot
6. Place the floor brush onto the socket.
3. Insert the
handle into wand
until the handle
snaps into place.
Brush
;ocket
-6-
7. Push wand forward until the
telescoping wand snaps in place.
ATTACHMENTS
POWER CORD - WRAPPING
WARNING
Electrical Shock and Personal Injury Hazard
Wrapping the cord too tightly puts stress on
the cord and can cause cord damage. A
damaged cord isan electrical shock hazard
and could cause personal injury or damage.
1. Make sure that
upper cord hook
is in upright
position as shown.
Cord
2. Wrap power
cord loosely
around cord
hooks.
Hook
Insert the combination tool into the holder
on the back of the vacuum cleaner as
shown.
FCombination
- Lower
Cord
Hook
3. Lock plug retainer onto the power cord.
Power
Plug
-7-
_CAUTION
Moving parts! To reduce the risk of personal injury, DO
NOT touch the agitator when vacuum cleaner is on.
Contacting the agitator while it is rotating cart cut,
bruise or cause other injuries. Always turn off and
unplug from electrical outlet before servicing.
Usecaution when operating near children.
POWER CORD - RELEASE & USE
4. Plug the polarized power cord into a
1. Turn the upper
cord hook to
Cord either side and
•{oak down to release
the power cord,
WARNING
To reduce the risk of electric shock,
this vacuum cleaner has a polarized
plug (one blade is wider than the
other).
120 Volt outlet located near the floor,
WARNING
Personal Injury and Product Damage
Hazard
When any abnormality/failure occurs,
stop using the product immediately and
disconnect the power plug.
DO NOT use outlets above counters.
Damage from cord to items in
surrounding area could occur.
The plug will fit in a polarized outlet
only one way. if the plug does not fit
fully in the outlet, reverse the plug. if
it still does not fit, contact a qualified
technician to install the proper outlet.
Do not change the plug in any way.
2. Detach the power cord plug from the
power cord and pull the cord off the
upper cord hook.
3. Be sure the power
cord is locked into the
locking notch as
shown. This will help
manage the cord
when operating
vacuum cleaner.
Locking
5. To restore cord after use turn upper
cord hook to the up position, then wrap
cord loosely around cord hooks.
WARNING
Electrical Shock And Personal injury Hazard
Wrapping the cord too tightly puts stress on
the cord and can cause cord damage. A
damaged cord is an electrlcal shock hazard
and could cause personal injury or damage.
-8-
OPERATION MODES
UPRIGHTMODE
1. Release the
handle by
placing foot
on the nozzle
and pu[[ back
to change
handle
position.
'2. Press the ON/OFF button to turn the
vacuum cleaner on or off.
NOTE: The agitator does not rotate when
the vacuum cleaner is in the upright
position.
ON/OFF
When using the vacuum cleaner on bare
floors, press the BARE FLOOR selector to
turn off the agitator.
CROSSOVER MODE
1. Place vacuum cleaner
in the upright position.
'2. Press and hold body release.
Release
3. Lift body off
of nozzle.
Pressing the BARE FLOORselector again will
turn the agitator on.
BARE FLOOR
-9-
FLOOR BRUSH MODE
USING ATTACHMENTS ON HANDLE
1. PressWAND RELEASEbutton.
2. Pull back to release wand with floor
brush.
3. Lift wand and floor brush from vacuum
cleaner
O WAND
RELEASE
1. Place the vacuum cleaner in the upright
locked position.
2. Remove the handle
from the wand by
pressing the HANDLE
RELEASE button.
3. Slide attachment
collar over open end
of handle. Use
attachments as
RELEASE
Button
needed. See
ATTACHMENT USE
TABLE.(page 11).
_CAUTION
When using attachments, be careful not
to overextend the stretch hose when
reaching. Trying to reach beyond the
hose stretch capability could cause the
vacuum cleaner to tip over.
i AUTION
_DO NOT pull the vacuum cleaner
_around the room by the hose. Property
_damage or personal injury could result.
ABOVE FLOOR MODE
1. PressWAND
RELEASEbutton. O
2. Pullup to
release wand for
above floor
cleaning.
-- Handle
O
Release
Button
3. Slide attachment collar over open end
of wand. Use attachments as needed. See
ATTACHMENT USE TABLE. (page 11)
- 10 -
ATTACHMENTS
The combination tool can be attached to
either the handle or the telescoping
wand. Slide the collar of the tool over
the open end of the handle or wand.
Use the combination tool in crevice toot
mode for cleaning in tight spaces such as
furniture, between cushions, and stairs.
See ATTACHMENT USE TABLE. (page 11)
Crevice
Set the combination tool in dusting brush
mode by pressing the release button and
sliding the dusting brush to the end of the
combination toot. Use in dusting brush
mode for cleaning loose surfaces such as
drapes. See ATTACHMENT USE TABLE.
(page 11).
To return the combination tool to crevice
tool mode press the release button and slide
the dusting brush down the combination
tool.
TELESCOPINGWANDCOMBiNATiON TOOL
The wand length is adjustable and requires
no assembly. To adjusb grip collar and slide
to desired position.
PET HANDIMATE
The Pet HandiMate
can be attached to
either the handle or
the telescoping wand.
Pet HandiMate pivots
for more convenient
cleaning.
ATTACHMENT USE TABLE
CLEANING AREA v" = Applicable
Between
ATTACHMENT Furniture* Cushions* Drapes* Stairs Floors
Carpe|Bare
CREVICE TOOL
DUSTING BRUSH
PETHANDIMATE
* Always clean attachments before using on fabrics.
- 11-
MOTOR PROTECTION SYSTEM
THERMAL PROTECTOR
This vacuum cleaner has a thermal
protector which automatically trips to
protect the vacuum cleaner suction motor.
if a clog preventsthe normal flow of air
to the motor, the thermal protector turns
the motor off automatically. This allows
the motor to cool in order to prevent
possible damage to the vacuum cleaner.
To reset thermal protector: Turn the
vacuum cleaner off and unplug the power
cord from the outlet to allow the vacuum
cleaner to cool and the thermal
protectors to reset.
CAUTION
Always return the vacuum cleaner to the
upright position before using the hose
and attachments. Failure to do so may
result inoverheating of the agitator
motors and can cause the thermal
protectors to trip.
[beck for and remove clogs, and empty
dust cup if necessary. Also check and
replace any clogged filters. Wait
approximately 50 minutes before
restarting vacuum cleaner.
BY-PASS VALVE
This vacuum cleaner has a By-PassValve
which prevents motor overheating and
damage. The valve opens to provide
cooling air when a clog prevents normal
air flow to the vacuum cleaner suction
motor. You will notice a change of sound
as air rushes through the valve opening.
Tocorrect problem, empty the dust cup
and clean the primary filter and pre-filter.
if using attachments, adjust suction
control to allow for greater air flow.
NOTE: The By-PassValve may open when
using attachments or when cleaning new
carpet due to reduced airflow caused by
the attachments themselves or by new
carpet lint filling the dust cup quickly.
NOTE: Do not block By-Pass Valve.
-By-pass
- 12 -
Valve
AGITATOR RESET
SUCTION CONTROL
The agitator has built-in protection
against motor damage should the
agitator jam. If the agitator slows down
or stops, the agitator overload protector
shutsoff the agitator motor. The vacuum
cleaner suction motor will continue to run.
RESET
To correct problem: Turn off and unplug
vacuum cleanern remove obstruction, then
press the AGITATOR RESET button.
NOTE: Once the agitator motor shuts
down, clear jam from agitator and
wait a minimum of 20 seconds before
resetting.
If the problem persists, have the vacuum
cleaner serviced by a qualified
technician.
The suction control allows you to change
vacuum cleaner suction for different fabric
and carpet weight.
Increase
Suction
Suction
Control-
Dec"_ease_J_f
Suction _"
* Opening control decreases suction for
draperies and lightweight rugs.
* Closing control increases suctionfor
upholstery and carpets.
- 13-
Always follow all safety precautions when performing maintenance to the vacuum cleaner.
WARNING
Electrical Shock And Personal injury Hazard
Disconnect electrical supply before servicing or cleaning the vacuum cleaner. Failure to do
so could result in electrical shock or personal injury from vacuum cleaner suddenly
starting.
CLEANING EXTERIOR AND ATTACHMENTS
1.Turn off and unplug vacuum cleaner. DO
NOT drip water on vacuum cleaner.
2. Toclean exterior, or to reduce static elec-
tricity and dust build-up, wipe outer surface
of vacuum cleaner and attachments. Use a
clean, soft cloth that has been dipped ina
solution of mild liquid detergent and water,
then wrung dry. Wipe dry after cleaning.
Wash crevice tool and dusting brush in
warm soapy water, rinse and air dry. Do not
clean in dishwasher.
VACUUM CLEANER STORAGE
Replace hose and wand in storage position
if necessary(see Page6 & 7).
Gather the cord and wrap it loosely around
the upper and lower cord hooks. Lock plug
retainer onto the power cord.
Store the vacuum cleaner in a dry, indoor
area, on the floor with the handle locked in
the upright position.
CAUTION
Do not use attachments if they are wet.
Attachments used in dirty areas, such
as under a refrigerator, should not be
used on other surfaces until they are
washed. They could leave marks.
WARN ING
Electrical Shock And Personal injury Hazard
Wrapping the cord too tightly puts stress on
the cord and can cause cord damage. A
damaged cord is an electrical shock hazard
and could cause personal injury or damage.
=14=
EMPTYING DUST CUP
WARNING
Always unplug power cord from
electrical outlet before performing
any service on vacuum cleaner.
TO REMOVE DUST CUP
1. Lift dust cup handle located at the top
of the dust cup.
Handle
TO EMPTY DUST CUP
1. Raise dust cup handle to the vertical
position.
2. Hold dust cup over a trash container.
3. Press the dust
cup latch Cup
downward to Handle
release the door.
The door wilt
swing open and \
the debris will
fall into the
trash container.
\
2. Pull the dust cup handle up and lift dust
cup up and out of the vacuum cleaner.
3. Remove any
clogs that might
be located in the
suction port or
filter port area.
Port
Port
4. Shake the
dust cup to
release any
debris that
might hang in
the pre-fiiter.
Cup
Latch
5. After the dust cup
is empty of debris,
firmly close the
door. Make sure you
hear a "click" sound
to indicate that the
door is fully latched.
=15 =
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