Kenmore 10641179711, 10641179710, 10641173710, 10641172711, 10641172710 Owner’s Manual

Use & Care Guide

Manual de uso y cuidado

Guide d’utilisation et d’entretien

English / Español / Français

Models/Modelos/Modèles: 106.4113*, 106.4117*

Kenmore®

Side by Side Refrigerator Refrigerador de dos puertas Réfrigérateur côte à côte

* = color number, número de color, le numéro de la couleur

P/N W11105302A

Sears Brands Management Corporation

Hoffman Estates, IL, U.S.A. 60179

www.kenmore.com

www.sears.com

Sears Canada Inc.

Toronto, Ontario, Canada M5B 2C3

www.sears.ca

TABLE OF CONTENTS

TABLE OF CONTENTS................................................................	2
KENMORE APPLIANCE WARRANTY..........................................	2
REFRIGERATOR SAFETY............................................................	3
INSTALLATION INSTRUCTIONS................................................	4
Unpack the Refrigerator................................................................	4
Door Removal, Leveling, and Alignment.....................................	5
Handle Installation and Removal.................................................	7
Location Requirements...................................................................	8
Electrical Requirements..................................................................	8
REFRIGERATOR USE..................................................................	8
Ensuring Proper Air Circulation....................................................	8
Using the Controls..........................................................................	9
REFRIGERATOR FEATURES........................................................	9
Refrigerator Shelves.......................................................................	9
Deli Drawer.....................................................................................	9
Convertible Vegetable/Meat Drawer, Crispers, and Covers..	10
Crisper Humidity Control..............................................................	10

FREEZER FEATURES.................................................................	10
Freezer Shelf..................................................................................	10
Freezer Bin.......................................................................................	11
DOOR FEATURES......................................................................	11
Door Bins..........................................................................................	11
Door Rails or Bins............................................................................	11
REFRIGERATOR CARE...............................................................	11
Cleaning...........................................................................................	11
Lights...............................................................................................	12
Power Interruptions........................................................................	12
Vacation and Moving Care..........................................................	12
TROUBLESHOOTING...............................................................	13
ACCESSORIES...........................................................................	15
PERFORMANCE DATA SHEET..................................................	16
SERVICE NUMBER..................................................	BACK COVER
ÍNDICE.....................................................................................	17
TABLE DES MATIÈRES..............................................................	31

KENMORE APPLIANCE WARRANTY

ONE YEAR LIMITED WARRANTY

When installed, operated and maintained according to all instructions supplied with the product, if this appliance fails due to a defect in material or workmanship within one year from the date of purchase, call 1-800-4-MY-HOME® to arrange for free repair.

This warranty applies for only 90 days from the date of purchase if this appliance is ever used for other than private family purposes.

THIS WARRANTY COVERS ONLY DEFECTS IN MATERIAL AND WORKMANSHIP. SEARS WILL NOT PAY FOR:

1.Expendable items that can wear out from normal use, including but not limited to filters, belts, incandescent light bulbs, and bags.

2.A service technician to instruct the user in correct product installation, operation or maintenance.

3.A service technician to clean or maintain this product.

4.Damage to or failure of this product if it is not installed, operated or maintained according to all instructions supplied with the product.

5.Damage to or failure of this product resulting from accident, abuse, misuse or use for other than its intended purpose.

6.Damage to or failure of this product caused by the use of detergents, cleaners, chemicals or utensils other than those recommended in all instructions supplied with the product.

7.Damage to or failure of parts or systems resulting from unauthorized modifications made to this product.

DISCLAIMER OF IMPLIED WARRANTIES; LIMITATION OF REMEDIES

Customer’s sole and exclusive remedy under this limited warranty shall be product repair as provided herein. Implied warranties, including warranties of merchantability or fitness for a particular purpose, are limited to one year or the shortest period allowed by law. Sears shall not be liable for incidental or consequential

damages. Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages, or limitations on the duration of implied warranties of merchantability or fitness, so these exclusions or limitations may not apply to you.

This warranty applies only while this appliance is used in the United States or Canada.

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

Sears Brands Management Corporation

Hoffman Estates, IL 60179

Sears Canada Inc.

Toronto, Ontario, Canada M5B 2C3

PRODUCT RECORD

Record your complete model number, serial number, and purchase date. You can find this information on the model and serial number label located on the product.

Have this information available to help you obtain assistance or service more quickly whenever you contact Sears concerning your appliance.

Model number __ __ __. ________________________________

Serial number _________________________________________

Purchase date_________________________________________

Save these instructions and your sales receipt for future reference.

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REFRIGERATOR SAFETY

Your safety and the safety of others are very important.

many important safety messages in this manual and on your appliance. Always read and obey all

.

safety alert symbol.

alerts you to potential hazards that can kill or hurt you and others.

messages will follow the safety alert symbol and either the word “DANGER” or

.” These words mean:

You can be killed or seriously injured if you don't immediately follow instructions.

You can be killed or seriously injured if you don't follow instructions.

All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed.

IMPORTANT SAFETY INSTRUCTIONS

WARNING: To reduce the risk of fire, electric shock, or injury when using your refrigerator, follow these basic precautions:

■Plug into a grounded 3 prong outlet.

■Do not remove ground prong.

■Do not use an adapter.

■Do not use an extension cord.

■Disconnect power before servicing.

■Replace all parts and panels before operating.

■Remove doors from your old refrigerator.

■Connect to a potable water supply only.

■Use nonflammable cleaner.

■Keep flammable materials and vapors, such as gasoline, away from refrigerator.

■Use two or more people to move and install refrigerator.

■Disconnect power before installing ice maker (on ice maker kit ready models only).

■Use a sturdy glass when dispensing ice (on some models).

■Do not hit the refrigerator glass doors (on some models).

■This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.

■Children should be supervised to ensure that they do not play with the appliance.

SAVE THESE INSTRUCTIONS

State of California Proposition 65 Warnings:

WARNING: This product contains one or more chemicals known to the State of California to cause cancer.

WARNING: This product contains one or more chemicals known to the State of California to cause birth defects or other reproductive harm.

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Proper Disposal of Your Old Refrigerator

WARNING

Suffocation Hazard Remove doors from your old refrigerator.

Failure to do so can result in death or brain damage.

IMPORTANT: Child entrapment and suffocation are not problems of the past. Junked or abandoned refrigerators are still dangerous, even if they will sit for “just a few days.” If you are getting rid of your old refrigerator, please follow these instructions to help prevent accidents.

Before You Throw Away Your Old Refrigerator or Freezer:

■■Take off the doors.

■■Leave the shelves in place so that children may not easily climb inside.

Important information to know about disposal of refrigerants:

Dispose of refrigerator in accordance with Federal and Local regulations. Refrigerants must be evacuated by a licensed, EPA certified refrigerant technician in accordance with established procedures.

INSTALLATION INSTRUCTIONS

Unpack the Refrigerator

ARNING

Excessive Weight Hazard

Use two or more people to move and install panels. Failure to do so can result in back or other injury.

Remove the Packaging

■■ Remove tape and glue residue from surfaces before turning on the refrigerator. Rub a small amount of liquid dish soap over the adhesive with your fingers. Wipe with warm water and dry.

■■ Do not use sharp instruments, rubbing alcohol, flammable fluids, or abrasive cleaners to remove tape or glue. These products can damage the surface of your refrigerator. For more information see the “Refrigerator Safety" section.

When Moving Your Refrigerator:

Your refrigerator is heavy. When moving the refrigerator for cleaning or service, be sure to cover the floor with cardboard or hardboard to avoid floor damage. Always pull the refrigerator straight out when moving it. Do not wiggle or “walk” the refrigerator when trying to move it, as floor damage could occur.

Clean Before Using

■■ After you remove all of the packaging materials, clean the inside of your refrigerator before using it. See the cleaning instructions in the “Refrigerator Care” section.

Important information to know about glass shelves and covers:

Do not clean glass shelves or covers with warm water when they are cold. Shelves and covers may break if exposed to sudden temperature changes or impact, such as bumping. Tempered glass is designed to shatter into many small, pebble-size pieces. This is normal. Glass shelves and covers are heavy. Use both hands when removing them to avoid dropping.

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Door Removal, Leveling, and Alignment

Gather the required tools and parts and read all instructions before starting installation. Save these instructions for future reference.

NOTE: Before moving your product into your home, measure the doorway of your home to see whether you need to remove the refrigerator and freezer doors. If door removal is necessary, see the instructions below.

IMPORTANT: Before you begin, unplug refrigerator or disconnect power. Remove food, the ice storage bin (on some models), and any adjustable door or utility bins from doors.

TOOLS NEEDED: Bubble level; flat-blade screwdriver; 5/16" and 11/16" wrench; 1/4", 3/8", and 5/16" hex-head socket wrenches,

TORX® T30®† screwdriver.

WARNING

Electrical Shock Hazard

Disconnect power before removing doors.

Failure to do so can result in death or electrical shock.

6	Top Left Hinge		7	Door Removal			8 Top Right Hinge
							A
A
Do not remove A screws.
5	Wiring						Do not remove A screws.
					1	Full Refrigerator		Cabinet
	A	B	C
A. Wiring plugs
B. Wiring clip
C. Grommets
4	Water Dispenser
	Tubing
	A
			Freezer		Water		Base	Refrigerator
			door
					filter door		grille	door
A. Face of fitting.		A			Adjustable front wheels
3	Base Grille				2	Water Filter Door and
						Base Grille
A. Pull to the right for extraction.							Pull toward you.
B. Twist and pass underneath door.

9 Left and Right Bottom Hinge

Do not remove B screws.

10	Leveling screws
Lower		Raise
Raise		Lower
11	Locking Nut
		11/16"
		wrench
		Tighten
Loosen
12 Alignment Screw
		Raise
	Lower	5/16"
		wrench

†®TORX and T30 are registered trademarks of Acument Intellectual Properties, LLC.

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Remove the Doors

If your refrigerator does not fit through the doorway or you are getting rid of your old refrigerator, follow the steps below for door removal.

WARNING

Electrical Shock Hazard Disconnect power before removing doors.

Failure to do so can result in death or electrical shock.

1.Unplug your refrigerator or disconnect power.

2.Fully open both doors. See graphic 1.

3.If your model has water dispensing, please open the water filter door by pulling it towards you. See graphic 2. It is not necessary to remove the water filter itself.

4.Pull the base grille toward you from the sides and then from the center until it dislodges. See graphic 2.

5.To remove the base grille, twist and pull the right side until this side passes underneath the refrigerator door. See graphic 3. Then pull the left side of the base grille for complete removal.

6.If your model has water dispensing in the door, disconnect the water dispenser tubing located below the freezer door.

■■ Press the blue outer ring against the face of fitting and pull the dispenser tubing free. See graphic 4.

NOTE: Keep the water tubing connector attached to the tube that runs underneath the freezer. The door cannot be removed if the connector is still attached to the tube that runs through the door hinge.

7.If your model has water dispensing in the door, disconnect the wiring located below the freezer door. See graphic 5.

■■ Remove the wiring clip and the bracket wire using a

1/4" hex-head socket wrench.

■■ Disconnect the wiring plugs from the bracket wire.

8.Close the freezer door and use a TORX® T30® screwdriver to remove the top hinge completely. See graphic 6.

IMPORTANT: Do not remove either screw A. Hold the door while hinge is being removed.

9.Lift the freezer door straight up off from the bottom hinge. See graphic 7. The water dispenser tubing and wiring will remain attached to the freezer door.

NOTE: This may require two people, one to lift the door and another to feed the water tubing and wiring into the bottom hinge pin.

IMPORTANT: Rest the door on its side on a soft, clean surface, such as a towel, blanket, or piece of cardboard.

This will help to avoid scratching or damaging the door, water tubing, and wiring.

10.Close the refrigerator door and use a TORX® T30® screwdriver to remove completely top hinge. See graphic 8.

IMPORTANT: Do not remove either screw A. Hold the door while hinge is being removed.

11.Lift the refrigerator door straight up off from the bottom hinge.

See graphic 7.

IMPORTANT: Rest the door on its side on a soft, clean surface, such as a towel, blanket, or piece of cardboard.

This will help to avoid scratching or damaging the door.

12.If your refrigerator without doors does not pass through the doorway, you may remove both bottom hinges. Use a 5/16" nut driver to remove these. See graphic 9.

IMPORTANT: Do not remove either screw B.

Replacing or Reinstalling Door and Hinges

If your doors and bottom hinges have been removed, please follow the next instructions for reinstallation:

1.Reinstall both bottom hinges using a 5/16" nut driver to tighten screws. See graphic 9.

2.If your model has water dispensing in the door:

■■ Lift the freezer door enough to feed the water dispenser tubing and wiring through the bottom hinge pin.

NOTE: This may require two people, one to lift the door and the other to feed the water tubing and wiring into the bottom hinge pin. See graphic 7.

■■ Insert the freezer door into the bottom hinge pin. IMPORTANT: Hold the door while hinge is being installed.

3.Close the freezer door to align and reinstall the top hinge. Use a TORX® T30® screwdriver to tighten the screws. See graphic 8.

IMPORTANT: Provide additional support for the door while top hinge is being reinstalled. Do not depend on the door magnets to secure the door to the cabinet.

4.If your model has water dispensing in the door, connect the water dispenser tubing. For the connection, push the tubing into fitting until it stops and the black mark touches the face of the fitting. See graphic 4.

5.Connect the wiring. See graphic 5.

■■ Reinstall the wiring clip and the bracket wire using a 1/4" hexagonal head socket wrench.

■■ Connect the wiring plugs from the bracket wire.

6.Lift the refrigerator door enough to insert the door into the bottom hinge pin. See graphic 7.

IMPORTANT: Hold the door while hinge is being installed.

7.Close the refrigerator door to align and reinstall the top hinge. Use a TORX® T30® screwdriver to tighten the screws. See graphic 6.

IMPORTANT: Provide additional support for the door while top hinge is being reinstalled. Do not depend on the door magnets to secure the door to the cabinet.

Leveling and Door Closing

Your refrigerator has two front adjustable wheels. See graphic 1.

These are used to level the refrigerator under uneven floor conditions or allow the doors to close more easily. Please follow the instructions below:

1.Place the refrigerator into its final location in the kitchen and open both doors.

2.Fully open both doors. See graphic 1.

3.If your model has water dispensing in the door, please open the water filter door by pulling it toward you. See graphic 2.

It is not necessary to remove the water filter itself.

4.Pull the base grille toward you from the sides and then from the center until it dislodges. See graphic 2.

5.To remove the base grille, twist and pull the right side until this side passes underneath the refrigerator door. See graphic 3. Then pull the left side of the base grille for complete removal.

6.Use a 3/8" nut driver to turn the leveling screws located in both sides of the refrigerator. See graphic 10. Depending on uneven floor conditions, you must turn one or both screws to the right or left several times to raise or lower the refrigerator. Use a bubble level if necessary until the refrigerator is steady.

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7.Close both doors and check that they close as easily as you like. If not, turn both screws to the right to raise the refrigerator by tiling it more to the back until the doors close as easily as you like.

8.Check and make sure the technician sheet is placed in the base grille cavity before assembling the base grille into the cabinet.

9.Reinstall the base grille into the cabinet, first the left side of the base grille and then the right side. See graphic 3. You may insert the water dispenser tubing and wiring into base grille cavity below the left bottom hinge.

10.Attach the base grille pushing it by into the cabinet clips. See graphic 2.

Door Alignment

The refrigerator doors are designed to be slightly misaligned vertically when the refrigerator is empty. Please follow the next steps to align the refrigerator doors.

1.Use an 11/16" open-ended wrench tool to loosen the locking nut located below the refrigerator door. See graphic 11.

Accommodate the wrench tool so that it fits in the space.

2.Use a 5/16" open-ended wrench tool to turn the alignment screw. See picture 12. Depending on how the refrigerator door is misaligned in relation to the freezer door, you must turn the screw to the right to raise or to the left to lower the refrigerator door until both doors have been aligned vertically.

3.Tighten the 11/16" locking nut with the 11/16" wrench tool.

4.Reattach the base grille if it was dislodged.

Handle Installation and Removal

PARTS INCLUDED: Door handles (2), 1/8" hex key, spare setscrew(s)

To Install the Handles:

NOTE: The handle mounting setscrews are preinstalled in the handle.

1.Remove the handles, which are packed inside the refrigerator.

NOTE: To avoid scratching the finish, place the handles on a towel or other soft surface.

2.Open the freezer door. On the refrigerator door, place the handle on the shoulder screws with the setscrews facing the freezer.

A

B

A.Shoulder screws

B.Setscrews inside the handle

3.Firmly push the handle toward the door until the handle base is flush against the door.

4.While holding the handle, insert the short end of the hex key into the upper hole and slightly rotate the hex key until it is engaged in the setscrew.

5.Using a clockwise motion, tighten the setscrew until it begins to contact the shoulder screw.

6.Repeat steps 4 and 5 to begin fastening the lower setscrew.

7.Once both setscrews have been partially tightened as outlined in the previous steps, fully tighten both the upper and lower setscrews.

IMPORTANT: When the screws feel tight, tighten them an additional quarter-turn. The handle is not properly installed without this extra tightening.

8.Open the refrigerator door and close the freezer door. Repeat steps 2 through 7 to install the other handle onto the freezer door with the setscrews facing the refrigerator.

9.Save the hex key and all instructions.

To Remove the Handles:

1.While holding the handle, insert the short end of the hex key into the lower setscrew hole and slightly rotate the hex key until it is engaged in the setscrew.

2.Using a counterclockwise motion, loosen the setscrew a quarterturn at a time.

3.Repeat steps 1 and 2 for the upper setscrew. Gently pull the handle away from the door.

4.If necessary, use a Phillips screwdriver to remove the shoulder screws from the door.

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Location Requirements

WARNING

Explosion Hazard

Keep flammable materials and vapors, such as gasoline, away from refrigerator.

Failure to do so can result in death, explosion, or fire.

IMPORTANT: This refrigerator is designed for indoor household use only.

To ensure proper ventilation for your refrigerator, allow for 1/2" (1.27 cm) of space on each side and at the top. Allow for

2" (5.08 cm) of space behind the refrigerator. If your refrigerator has an ice maker, allow extra space at the back for the water line connections. When installing your refrigerator next to a fixed wall, leave a 2" (5.08 cm) minimum space on each side (depending on your model) to allow the doors to swing open.

1/2" (1.27 cm)

2" (5.08 cm)

NOTES:

■■ This refrigerator is intended for use in a location where the temperature ranges from a minimum of 55°F (13°C) to a maximum of 110°F (43°C). The preferred room temperature range for optimum performance, which reduces electricity usage and provides superior cooling, is between 60°F (15°C) and 90°F (32°C). It is recommended that you do not install the refrigerator near a heat source, such as an oven or radiator.

■■ Normal minimum cabinet cut-out width required for product installation is 36" (91.44 cm). However, if the product is placed against an extended wall and the ability to remove the crisper pans is desired, an additional 18" (45.72 cm) of cabinet width is required, so a total cabinet opening width of 54" (137.16 cm) is recommended.

Electrical Requirements

WARNING

Electrical Shock Hazard Plug into a grounded 3 prong outlet. Do not remove ground prong.

Do not use an adapter.

Do not use an extension cord.

Failure to follow these instructions can result in death, fire, or electrical shock.

Before you move your refrigerator into its final location, it is important to make sure you have the proper electrical connection.

Recommended Grounding Method

A 115-volt, 60 Hz, AC-only 15or 20-amp fused, grounded electrical supply is required. It is recommended that a separate circuit serving only your refrigerator be provided. Use an outlet that cannot be turned off by a switch. Do not use an extension cord.

NOTE: Before performing any type of installation or cleaning, or removing a light bulb, disconnect the refrigerator from the

electrical source. When you are finished, reconnect the refrigerator to the electrical source and reset the control (Thermostat, Refrigerator or Freezer Control depending on the model) to the desired setting. See the “Using the Controls” section.

REFRIGERATOR USE

Ensuring Proper Air Circulation

In order to ensure proper temperatures, you need to permit air to flow between the two sections. Cold air enters the bottom of the freezer section and moves up. It then enters the refrigerator section through the top vent. Air then returns to the freezer as shown.

Do not block any airflow vents. If the vents are blocked, airflow will be obstructed and temperature and moisture problems may occur.

8

IMPORTANT: Because air circulates between both sections, any odors formed in one section will transfer to the other. You must thoroughly clean both sections to eliminate odors. To avoid odor transfer and drying out of food, wrap or cover foods tightly.

Using the Controls

For your convenience, your refrigerator controls are preset at the factory. When you first install your refrigerator, make sure that the controls are still preset. The Refrigerator Control and the Freezer

Control should both be set to the “mid-settings”.

REFRIGERATOR FREEZER

IMPORTANT:

The Refrigerator Control adjusts the refrigerator compartment temperature. Every click on “Temp Setting” button makes the refrigerator compartment more colder. Once you get the last level the system will go back to the initial level.

■■ The Freezer Control adjusts the freezer compartment temperature. Settings to the front of the mid-setting make the temperature less cold. Settings to the back of the mid-setting make the temperature colder.

■■ Wait 24 hours before you put food into the refrigerator. If you add food before the refrigerator has cooled completely, your food may spoil.

NOTE: Adjusting the Refrigerator and Freezer Controls to a higher (colder) than recommended setting will not cool the comparments any faster.

Adjusting the Controls

Give the refrigerator time to cool down completely before adding food. It is best to wait 24 hours before you put food into the refrigerator. The settings indicated in the previous section should be correct for normal household refrigerator useage. The controls are set correctly when milk or juice is as cold as you like and when ice cream is firm.

If you need to adjust temperatures in the refrigerator or freezer, use the settings listed in the chart below as a guide. Wait at least 24 hours between adjustments.

Condition/Reason:	Adjustment:
Refrigerator too warm	Refrigerator control one setting
	higher
Freezer too warm/	Freezer control one setting higher
too little ice
Refrigerator too cold	Refrigerator control one setting lower
Freezer too cold	Freezer control one setting lower

REFRIGERATOR FEATURES

Your model may have some or all of these features.

Important information to know about glass shelves and covers:

Do not clean glass shelves or covers with warm water when they are cold. Shelves and covers may break if exposed to sudden temperature changes or impact, such as bumping. Tempered glass is designed to shatter into many small, pebble-size pieces. This is normal. Glass shelves and covers are heavy. Use both hands when removing them to avoid dropping.

Refrigerator Shelves

(number of shelves varies by model)

Store similar foods together and adjust the shelves to fit different heights. This reduces the time the refrigerator door is open and saves energy.

To Remove and Replace a Shelf:

1.Lift the back of the shelf to remove from the ribs. Pull the shelf forward until it is released.

2.Replace the shelf by aligning the shelf with the ribs. Slide the shelf onto the shelf supports. Be sure that the shelf is securely in position.

Deli Drawer

(on some models)

The deli drawer stores raisins, nuts, spreads, and other small items at normal refrigerator temperatures.

To Remove and Replace the Deli Drawer:

1.Remove the deli drawer by sliding it straight out to the stop. Lift the front up and out of the ribs. Tilt the drawer sideways to remove it from the refrigerator compartment.

9

2.Replace the deli drawer by sliding it back past the stop and pushing it into place.

Convertible Vegetable/Meat Drawer,

Crispers, and Covers

(on some models)

Crisper and Convertible Vegetable/Meat Drawers

To Remove and Replace Drawers:

1.Slide crisper or meat drawer straight out to the stop. Lift the front of drawer with one hand while supporting the bottom of drawer with the other hand and slide the drawer out the rest of the way.

2.Replace the crisper or meat drawer by sliding it back in fully past the drawer stop.

Crisper and Convertible Vegetable/

Meat Drawer Covers

To Remove and Replace Covers:

1.Remove the crisper and meat drawer. Tilt the front of the shelf up and pull to release the stoppers from the ribs. Pull the cover forward until it is released. Repeat steps to remove the meat drawer cover.

2.Replace the meat drawer cover into supports or slides on sidewalls of the refrigerator and slide the front of the cover frame into place. Repeat steps to replace the crisper cover.

Meat Storage Guide

Store most meat in original wrapping as long as it is airtight and moisture-proof. Rewrap if necessary. See the following chart for storage times. When storing meat longer than the times given, freeze the meat.

Fresh fish or shellfish	Use same day as purchased
Chicken, ground beef, variety	1-2 days
meat (liver, etc.)
Cold cuts, steaks/roasts	3-5 days
Cured meats	7-10 days

Leftovers - Cover leftovers with plastic wrap, aluminum foil, or plastic containers with tight lids.

Crisper Humidity Control

(on some models)

You can control the amount of humidity in the moisture-sealed crisper. Adjust the control to any setting between Fruit (left side) and Vegetables (right side).

FRUIT (left side) (open) lets moist air out of the crisper for best storage of fruits and vegetables with skins.

■■ Fruit: Wash, let dry and store in refrigerator in plastic bag or crisper. Do not wash or hull berries until they are ready to use. Sort and keep berries in original container in crisper, or store in a loosely closed paper bag on a refrigerator shelf.

■■ Vegetables with skins: Place in plastic bag or plastic container and store in crisper.

VEGETABLES (right side) (closed) keeps moist air in the crisper for best storage of fresh, leafy vegetables.

■■ Leafy vegetables: Wash in cold water, drain and trim or tear off bruised and discolored areas. Place in plastic bag or plastic container and store in crisper.

FREEZER FEATURES

Your model may have some or all of these features.

Frozen Food Storage Guide

Storage times will vary according to the quality and type of food, the type of packaging or wrap used (should be airtight

and moisture-proof), and the storage temperature. Ice crystals inside a sealed package are normal. This simply means that moisture in the food and air inside the package have condensed, creating ice crystals.

Put no more unfrozen food into the freezer than will freeze within 24 hours (no more than 2 to 3 lbs of food per cubic foot

[907 to 1,350 g per 28 L] of freezer space). Leave enough space in the freezer for air to circulate around packages. Be certain to leave enough room for the door to close tightly.

For more information on preparing food for freezing, check a freezer guide or reliable cookbook.

Freezer Shelf

(number of shelves varies by model) To Remove and Replace the Bottom Shelf

1.Lift up the front and back of the shelf, and remove from the cabinet. Be sure not to remove the retaining rods.

2.Replace the shelf aligning the rods with the cabinet ribs. Apply a little pressure on the shelf to attach the rods to the ribs of the cabinet.

To Remove and Replace the Mid and Top Shelf

1.With your hand, push the shelf from bottom to top until it is released from the holding rod. Pull the shelf until it is released from the rear rod. Remove from the cabinet.

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2. To replace the shelf:

■■ Replace rods into the support holes. Push the rods down so it clicks into the hole.

■■ Identify the front and rear trim of the shelf.

■■ Place the rear trim on the rear rod and push the shelf so it clicks the rod into the trim rear (Keep the front raised while pushing).

■■ Lower the front of the shelf until the front trim is on the rod and push the shelf down so it clicks the rod into the trim rear.

NOTE: Be sure that both sides of the shelf are positioned evenly in the shelf support holes and the shelf is secure.

Freezer Bin

(on some models)

The freezer bin can be used to store bags of frozen fruits and vegetables that may slide off freezer shelves.

To Remove and Replace the Freezer Bin:

1.Remove the bin by sliding it out to the stop. Lift the front to slide the bin out the rest of the way.

Door Rails or Bins

(on some models)

The door rails or bins may be removed for easier cleaning.

Snap-On Door Rails or Bins

To Remove and Replace the Rails or Bins:

1.Remove the rails or bins by pushing in slightly on the front of the bracket while pulling out on the inside tab. Repeat these steps for the other end of the rail or bin.

2.Replace the rails or bins by aligning the ends of the brackets with the buttons on the sides of the door liner. Firmly snap bracket onto the tabs above the shelf as shown.

Drop-In Door Rails

To Remove and Replace the Rails:

1.Remove the rails by pulling straight up on each end of the rail.

2.Replace the rails by sliding the shelf rail into the slots on the door and pushing the rail straight down until it stops.

2.Replace the bin by positioning it on the rails. Lift the bin front slightly while pushing it in fully past the stops.

DOOR FEATURES

Your model may have some or all of these features.

Door Bins

(on some models) To Remove and Replace the Bins:

1.Remove the bin by lifting it and pulling it straight out.

2.Replace the bin by sliding it in above the desired supports and pushing it down until it stops.

REFRIGERATOR CARE

Cleaning

WARNING

Explosion Hazard Use nonflammable cleaner.

Failure to do so can result in death, explosion, or fire.

Both the refrigerator and freezer sections defrost automatically. However, clean both compartments about once a month to avoid buildup of odors. Wipe up spills immediately.

To Clean Your Refrigerator:

1.Unplug refrigerator or disconnect power.

2.Remove all removable parts from inside, such as shelves, crispers, etc.

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3.Hand wash, rinse, and dry removable parts and interior surfaces thoroughly. Use a clean sponge or soft cloth and a mild detergent in warm water.

■■ Do not use abrasive or harsh cleaners such as window sprays, scouring cleansers, flammable fluids, cleaning waxes, concentrated detergents, bleaches or cleansers containing petroleum products on plastic parts, interior and door liners or gaskets. Do not use paper towels, scouring pads, or other harsh cleaning tools. These can scratch or damage materials.

■■ To help remove odors, you can wash interior walls with a mixture of warm water and baking soda

(2 tbs to 1 qt [26 g to 0.95 L] of water).

4.Determine whether your refrigerator exterior is painted metal,

Ultra Satin™ (stainless look) finish, brushed aluminum or stainless steel, and choose the appropriate cleaning method.

NOTE: Ultra Satin™ (stainless look) finish has a smooth, uniform color with a glossy finish that resists fingerprints.

Stainless steel has a distinct grainy texture with variation in color that is natural to steel.

Painted metal: Wash exteriors with a clean sponge or soft cloth and a mild detergent in warm water. Do not use abrasive or harsh cleaners, or cleaners designed for stainless steel. Dry thoroughly with a soft cloth. Additionally, to avoid damage to painted metal exteriors, apply appliance wax (or auto-paste wax) with a clean, soft cloth. Do not wax plastic parts.

Brushed aluminum: Wash with a clean sponge or soft cloth and a mild detergent in warm water. Do not use abrasive or harsh cleaners, or cleaners designed for stainless steel. Dry thoroughly with a soft cloth.

Ultra Satin™ (stainless look) finish: Wash with a clean sponge or soft cloth and a mild detergent in warm water. Do not use abrasive or harsh cleaners, or cleaners designed for stainless steel. Dry thoroughly with a soft cloth.

Stainless steel finish: Wash with a clean sponge or soft cloth and a mild detergent in warm water. Do not use abrasive or harsh cleaners. Dry thoroughly with a soft cloth.

■■ To keep your stainless steel refrigerator looking like new and to remove minor scuffs or marks, it is suggested that you use the manufacturer’s approved Stainless Steel Cleaner and Polish. To order the cleaner, see the “Accessories” section.

IMPORTANT: This cleaner is for stainless steel parts only.

■■ Do not allow the Stainless Steel Cleaner and Polish to come into contact with any plastic parts such as the trim pieces, dispenser covers or door gaskets. If unintentional contact does occur, clean plastic part with a sponge and mild detergent in warm water. Dry thoroughly with a soft cloth.

5.If your model has a touch screen display on the dispenser panel, clean the screen using a soft, lint-free cloth. Mix a mild detergent with water, then use the mixture to dampen the cloth and gently wipe the screen.

■■ To avoid unintentionally changing settings, make sure the refrigerator is unplugged or the power is disconnected before wiping the screen.

■■ Do not over-saturate the cloth. Do not spray or wipe liquids directly onto the screen. Do not use abrasive or harsh cleaners such as window sprays, scouring cleansers, flammable fluids, cleaning waxes, concentrated detergents, nail polish remover, bleaches or cleansers containing petroleum products. Do not use paper towels, scouring pads, or other harsh cleaning tools. These can scratch or damage materials.

6.There is no need for routine condenser cleaning in normal home operating environments. If the environment is particularly greasy or dusty, or there is significant pet traffic in the home, the condenser should be cleaned every 2 to 3 months to ensure maximum efficiency.

If you need to clean the condenser:

■■ Remove the base grille. See the “Base Grille” graphic or the “Base Grille” section.

■■ Use a vacuum cleaner with a soft brush to clean the grille, the open areas behind the grille and the front surface area of the condenser.

■■ Replace the base grille when finished.

7. Plug in refrigerator or reconnect power.

Lights

The interior lights are LEDs that cannot be changed.

■■ If the interior lights do not illuminate when either door is opened, call for assistance or service. See either the front cover or the Warranty for contact information.

Power Interruptions

If the power will be out for 24 hours or less, keep the door or doors closed (depending on your model) to help food stay cold and frozen.

If the power will be out for more than 24 hours, do one of the following:

■■ Remove all frozen food and store it in a frozen food locker.

■■ Place 2 lbs (907 g) of dry ice in the freezer for every cubic foot (28 L) of freezer space. This will keep the food frozen for 2 to 4 days.

■■ If neither a food locker nor dry ice is available, consume or can perishable food at once.

REMEMBER: A full freezer stays cold longer than a partially filled one. A freezer full of meat stays cold longer than a freezer full of baked goods. If you see that food contains ice crystals, it may be refrozen, although the quality and flavor may be affected. If the condition of the food is poor, dispose of it.

Vacation and Moving Care

Vacations

If You Choose to Leave Refrigerator On While You Are Away:

1.Use up any perishables and freeze other items.

2.If your refrigerator has an automatic ice maker and is connected to the household water supply, turn off the water supply to the refrigerator. Property damage can occur if the water supply is not turned off.

3.If you have an automatic ice maker, turn off the ice maker.

NOTE: Depending on your model, raise the wire shutoff arm to Off (up) position or press the switch to Off.

4.Empty the ice bin.

If You Choose to Turn Refrigerator Off Before You Leave:

1.Remove all food from the refrigerator.

2.If your refrigerator has an automatic ice maker:

■■ Turn off the water supply to the ice maker at least one day ahead of time.

■■ When the last load of ice drops, raise the wire shutoff arm to the Off (up) position or move the switch to the Off setting.

3.Unplug refrigerator.

4.Clean, wipe, and dry thoroughly.

5.Tape rubber or wood blocks to the tops of both doors to prop them open far enough for air to get in. This stops odor and mold from building up.

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Moving

When you are moving your refrigerator to a new home, follow these steps to prepare it for the move.

1. If your refrigerator has an automatic ice maker:

■■ Turn off the water supply to the ice maker at least one day ahead of time.

■■ Disconnect the water line from the back of the refrigerator.

■■ When the last load of ice drops, raise the wire shutoff arm to the Off (up) position or move the switch to the Off setting.

2.Remove all food from the refrigerator and pack all frozen food in dry ice.

3.Empty the ice bin.

4.Unplug refrigerator.

5.Clean, wipe, and dry thoroughly.

6.Take out all removable parts, wrap them well, and tape them together so they don’t shift and rattle during the move.

7.Depending on the model, raise the front of the refrigerator so it rolls more easily or screw in the leveling legs so they don't scrape the floor. See the "Adjust the Doors" or "Door Removal,

Leveling, and Adjustments" sections.

8.Tape the doors closed and tape the power cord to the back of the refrigerator.

When you get to your new home, put everything back and refer to the Installation Instructions for preparation instructions. Also, if your refrigerator has an automatic ice maker, remember to reconnect the water supply to the refrigerator.

TROUBLESHOOTING

First try the solutions suggested here or visit our website to possibly avoid the cost of a service call.

WARNING

Electrical Shock Hazard Plug into a grounded 3 prong outlet. Do not remove ground prong.

Do not use an adapter.

Do not use an extension cord.

Failure to follow these instructions can result in death, fire, or electrical shock.

GENERAL OPERATION	Possible Causes and/or Recommended Solutions
Refrigerator will not operate	■■	Not connected to an electrical supply - Plug the power cord into a grounded 3 prong outlet. Do
		not use an extension cord.
	■■	No power to the electrical outlet - Plug in a lamp to see if the outlet is working.
	■■	Household fuse has blown or circuit breaker has tripped - Replace the fuse or reset the circuit
		breaker. If the problem continues, contact a licensed electrician.
	■■	New installation - Following installation, allow 24 hours for the refrigerator and freezer to cool
		completely.
		NOTE: Adjusting the temperature control(s) to the coldest setting will not cool either
		compartment (refrigerator or freezer) more quickly.
Motor seems to run too much	■■	Your new refrigerator has an energy-efficient motor - The refrigerator may run longer than

you’re used to, because the compressor and fans operate at lower speeds that are more energy-efficient. This is normal.

NOTE: Your refrigerator may run even longer if the room is warm, a large load of food is added, the doors are opened often, or if a door has been left open.

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GENERAL OPERATION	Possible Causes and/or Recommended Solutions
Refrigerator seems noisy	The compressor in your new refrigerator regulates temperature more efficiently and uses less energy
	than older models. During various stages of operation, you may hear normal operating sounds that
	are unfamiliar.
	The following noises are normal:
	■■	Popping - Heard when the inside walls contract/expand, especially during initial cooldown.
	■■	Pulsating/Whirring - Heard when the fans/compressor adjust to optimize performance during
		normal operation.
	■■	Rattling - Heard when water passes through the water line, or due to the flow of refrigerant.
		Rattling may also come from items placed on top of the refrigerator.
	■■	Water running or gurgling - Heard when ice melts during the defrost cycle and water runs into
		the drain pan.
	■■	Sizzling - Heard when water drips onto the heater during the defrost cycle.
Temperature is too warm	■■	New installation - Following installation, allow 24 hours for the refrigerator and freezer to cool
		completely.
		NOTE: Adjusting the temperature control(s) to the coldest setting will not cool either
		compartment (refrigerator or freezer) more quickly.
	■■	Doors are opened often or not closed completely - This allows warm air to enter the
		refrigerator. Minimize door openings, keep the doors fully closed, and make sure both doors are
		properly sealed.
	■■	Air vents are blocked - Remove items that are immediately in front of the vents.
	■■	Large amount of warm food recently added - Allow several hours for the refrigerator to return
		to its normal temperature.
	■■	Controls are not set correctly for the surrounding conditions - Adjust the controls to a colder
		setting. Check the temperature again in 24 hours.
Temperature is too cold	■■	Controls are not set correctly for the surrounding conditions - Adjust the controls to a warmer
		setting. Check the temperature again in 24 hours.
	■■	Top refrigerator shelf is colder than lower shelves - On some models, air from the freezer
		enters the refrigerator compartment through vents near the top refrigerator shelf. As a result, the
		top shelf can be slightly colder than lower shelves.
	■■	Air vents are blocked - Remove items that are immediately in front of the vents.
Interior moisture buildup	NOTE: Some moisture buildup is normal. Clean with a soft dry cloth.
	■■	Room is humid - A humid environment contributes to moisture buildup. Only use the refrigerator
		in an indoor location, with as little humidity as possible.
	■■	Doors are opened often or not closed completely - This allows humid air to enter the
		refrigerator. Minimize door openings, keep the doors fully closed, and make sure both doors are
		properly sealed.
Interior lights do not work	■■	Doors have been open for an extended period of time - Close the doors to reset the lights.
	■■	Light bulb is loose in the socket or has burned out - On models with incandescent interior light
		bulbs, tighten or replace the bulb. See the “Lights” section.

NOTE: On models with LED lights, call for assistance or service if the interior lights do not illuminate when either door is opened. See either the front cover or the Warranty for contact information.

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WARNING

Explosion Hazard

Use nonflammable cleaner.

Failure to do so can result in death, explosion, or fire.

DOORS AND LEVELING	Possible Causes and/or Recommended Solutions
Doors are difficult to open	■■	Gaskets are dirty or sticky - Clean the gaskets and contact surfaces with mild soap and warm
		water. Rinse and dry with a soft cloth.
Doors will not close	■■	Door is blocked open - Move food packages away from the door. Make sure all bins and
completely		shelves are in their correct positions. Make sure all packaging materials have been removed.
Doors appear to be uneven	■■	Doors need to be aligned, or refrigerator needs to be leveled - See the leveling and door
		alignment instructions.
Refrigerator rocks and	■■	Refrigerator is not level - To stabilize the refrigerator, remove the base grille and lower the
is not stable		leveling feet until they touch the floor. See the leveling and door alignment instructions.

ACCESSORIES

Replacement Parts:

To order stainless steel cleaner or replacement filters, call

1-800-4-MY-HOME® and ask for the appropriate part number listed below or contact your authorized Kenmore dealer.

Stainless Steel Cleaner and Polish:

Order Part #D22 M40083 R

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PERFORMANCE DATASHEETS

Water Filtration System

Model P9WB2L/P9RFWB2L Capacity 200 Gallons (757 Liters)

System tested and certified by NSF International against NSF/ANSI Standard 42, Standard 53, and Standard 401 for the reduction of contaminants specified on the Performance Data Sheet.

This system has been tested according to NSF/ANSI Standards 42, 53 and 401 for the reduction of the substances listed below. The concentration of the indicated substances in water entering the system was reduced to a concentration less than or equal to the permissible limit for water leaving the system, as specified in NSF/ANSI Standards 42, 53, and 401.

Substance Reduction	Influent Challenge	Maximum Permissable	Average% Reduction
Aesthetic Effects	Concentration	Product Water Concentration
Chlorine Taste/Odor	2.0 mg/L ± 10%	50% reduction	97.0%
Particulate Class I*	At least 10,000 particles/mL	85% reduction	>99.9%
Contaminant Reduction	Influent Challenge	Maximum Permissable	Average% Reduction
	Concentration	Product Water Concentration
Lead*: @ pH 6.5 / @ pH 8.5	0.15 mg/L± 10%	0.010 mg/L	>99.3% / 98.6%
Benzene	0.015 mg/L ± 10%	0.005 mg/L	93.8%
p-Dichlorobenzene	0.225 mg/L ± 10%	0.075 mg/L	99.8%
Carbofuran	0.08 mg/L ± 10%	0.040 mg/L	81.9%
Toxaphene	0.015 ± 10%	0.003 mg/L	>95%
Atrazine	0.009 mg/L ± 10%	0.003 mg/L	87.0%
Asbestos	107 to 108 fibers/L††	99%	>99%
Live Cysts†	50,000/L min.	99.95%	>99.99%
Turbidity	11 NTU ± 10%	0.5 NTU	96.9%
Lindane	0.002 ± 10%	0.0002 mg/L	>99.2%
Tetrachloroethylene	0.015 mg/L ± 10%	0.005 mg/L	96.6%
o-Dichlorobenzene	1.8 mg/L ± 10%	0.60 mg/L	92.3%
Ethylbenzene	2.1 mg/L ± 10%	0.70 mg/L	86.9%
1,2,4-Trichlorobenzene	0.210 mg/L ± 10%	0.07 mg/L	>99.8%
2,4 - D	0.210 mg/L ± 10%	0.07 mg/L	88.5%
Styrene	2.0 mg/L ± 10%	0.1 mg/L	99.6%
Toluene	3.0 mg/L ± 10%	1.0 mg/L	93.5%
Endrin	0.006 mg/L ± 10%	0.002 mg/L	81.7%
Atenolol	200 ± 20%	30 ng/L	95.7%
Trimethoprim	140 ± 20%	20 ng/L	96.1%
Linuron	140 ± 20%	20 ng/L	96.3%
Estrone	140 ± 20%	20 ng/L	95.3%
Nonylphenol	1400 ± 20%	200 ng/L	95.5%
Carbamazepine	1400 ± 20%	200 ng/L	97.94%
Phenytoin	200 ± 20%	30 ng/L	93.58%
Naproxen	140 ± 20%	20 ng/L	96.04%
Bisphenol A	2000 ± 20%	300 ng/L	99.20%

Test Parameters: pH = 7.5 ± 0.5 unless otherwise noted. Flow = 0.6 gpm (2.27 lpm). Pressure = 60 psig (413.7 kPa). Temp. = 68°F to 71.6°F (20°C to 22°C). Rated service capacity = 200 gallons (757 liters).

The compounds certified under NSF 401 have been deemed as “emerging compounds/incidental contaminants.” Emerging compounds/incidental contaminants are those compounds that have been detected in drinking water supplies at trace levels. While occurring at only trace levels, these compounds can affect the public acceptance/perception of drinking water quality.

■It is important that operational, maintenance, and filter replacement requirements be carried out for the product to perform as advertised. Property damage can occur if all instructions are not followed.

■The disposable cartridge must be changed at least every 6 months.

■Use replacement filter P9RFWB2L, part #EDR2RXD1/EDR2RXD1B. 2015 suggested retail price of $49.99 U.S.A./$49.99 Canada. Prices are subject to change without notice.

■The filter monitor system measures the amount of water that passes through the filter and alerts you when it is time to replace the filter. Refer to the “Using the Controls” or “Water Filtration System” sections in the User Instructions or User Guide to learn how to check the water filter status.

■After changing the water filter, flush the water system. See the “Water and Ice Dispensers” or “Water Dispenser” sections in the User Instructions or User Guide.

■These contaminants are not necessarily in your water supply. While testing was performed under standard laboratory conditions, actual performance may vary.

*Class I particle size: >0.5 to <1 um

†Based on the use of Cryptosporidium parvum oocysts ††Fibers greater than 10 um in length

®NSF is a registered trademark of NSF International.

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■The product is for cold water use only.

■The water system must be installed in compliance with state and local laws and regulations.

■Do not use with water that is microbiologically unsafe or of unknown quality without adequate disinfection before or after the system. Systems certified for cyst reduction may be used on disinfected waters that may contain filterable cysts.

EPA Est. No. 082047-TWN-001

■Refer to the “Warranty” section in the User Instructions or User Guide for the Manufacturer’s limited warranty, name, and

telephone number.

Application Guidelines/Water Supply Parameters

Water Supply	Potable City or Well
Water Pressure	30	- 120 psi (207 - 827 kPa)
Water Temperature	33	- 100°F (0.6 - 37.8°C)
Service Flow Rate	0.6 gpm (2.27 lpm) @ 60 psi

07/17