
COLOR TELEVISION
For models:
C-13010
C-13011
C-20010
AV-20020
USER’S GUIDE
AV-20021
AV-27015
AV-27020
Model Number
(Illustration of AV-27020 and RM-C345)
IMPORTANT NOTE TO THE CUSTOMER:
In the spaces below, enter the model and serial number
for your television (located on the rear of the television cabinet).
Staple your sales receipt or invoice to the inside cover of this guide.
Keep this user’s guide in a convenient place for future reference.
Keep the carton and original packaging for future use.
Serial Number

IMPORTANT SAFEGUARDS
CAUTION:
Please read and retain for your safety.
Electrical energy can perform many useful functions. This TV
set has been engineered and manufactured to assure your
personal safety. But improper use can result in potential
electrical shock or fire hazards. In order not to defeat the
safeguards incorporated in this TV set, observe the following
basic rules for its installation, use and servicing.
And also follow all warnings and instructions marked on your
TV set.
INSTALLATION
1 Your TV set is equipped with a polarized AC line plug (one
blade of the plug is wider than the other).
This safety feature allows the plug to fit into the power
outlet only one way. Should you be unable to insert the
plug fully into the outlet, try reversing the plug.
Should it still fail to fit, contact your electrician.
2 Operate the TV set only from a power source as indicated
on the TV set or refer to the operating instructions for this
information. If you are not sure of the type of power supply
to your home, consult your TV set dealer or local power
company. For battery operation, refer to the operating
instructions.
3 Overloaded AC outlets and extension cords are danger-
ous, and so are frayed power cords and broken plugs.
They may result in a shock or fire hazard. Call your service
technician for replacement.
4 Do not allow anything to rest on or roll over the power
cord, and do not place the TV set where power cord is
subject to traffic or abuse. This may result in a shock or
fire hazard.
5 Do not use this TV set near water — for example, near a
bathtub, washbowl, kitchen sink, or laundry tub, in a wet
basement, or near swimming pool, etc.
IMPORTANT SAFETY PRECAUTIONS
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
C AU T I O N :To reduce the risk of electric shock .
Do not remove cover (or back ) .
No user serv i c e a ble parts inside.
R e fer servicing to qualified service pers o n n e l .
HAZARDS, DO NOT EXPOSE THIS
TV SET TO RAIN OR MOISTURE.
OBSERVE THE FOLLOWING
RULES REGARDING THE USE OF
THIS UNIT.
1. Operate only from the power source specified
on the unit.
2. Avoid damaging the AC plug and power cord .
3. Avoid Improper installation and never position
the unit where good ventilation is unattainable.
4. Do not allow objects or liquid into the cabinet
openings.
5. In the event of trouble, unplug the unit and
call a service technician. Do not attempt to
repair it yourself or remove the rear cover.
Changes or modifications not approved by JVC
could void the warranty.
* When you don’t use this TV set for a long
period of time, be sure to disconnect both the
power plug from the AC outlet and antenna for
your safety.
* To prevent electric shock do not use this
polarized plug with an extension cord, receptacle or other outlet unless the blades can be fully
inserted to prevent blade exposure.
The lightning flash with arrowhead symbol,
within an equilateral triangle is intended to alert
the user to the presence of uninsulated
“dangerous vo l t a g e ” within the product’s
enclosure that may be of sufficient magnitude
to constitute a risk of electric shock to persons.
The exclamation point within an equilateral
triangle is intended to alert the user to the
presence of important operating and maintenance (servicing) instructions in the literature
accompanying the appliance.
(POLARIZED-TYPE)

6 If an outside antenna is connected to the TVset, be sure the
this purpose. Such additions may result in a hazard .
13 For added protection of the TVset during a lightning storm or
when the TV set is to be left unattended for an extended period
of time, unplug it from the wall outlet and disconnect the
antenna. This will prevent damage to product due to lightning
s t o rms or power line surg e s .
14 A TVset and cart combination should be moved with care .
Quick stops, excessive force, and uneven surfaces may cause
the TV set and cart combination to overt u rn .
SERVICE
15 Unplug this TV set from the wall outlet and refer servicing to
q u a l i fied service personnel under the following conditions:
A. When the power cord or plug is damaged or frayed.
B. If liquid has been spilled into the TV set.
C. If the TV set has been exposed to rain or water.
D. If the TV set does not operate normally by following the
operating instructions. Adjust only those controls that are
c o v e red in the operating instructions as improper adjustment of other controls may result in damage and will often
re q u i re extensive work by a qualified technician to re s t o re
the TV set to normal operation.
E. If the TVset has been dropped or damaged in any way.
F. When the TV set exhibits a distinct change in perfor-
mance — this indicates a need for service.
1 6 Do not attempt to service this TVset yourself as opening or
removing covers may expose you to dangerous voltage or
other hazards. Refer all servicing to qualified service personnel.
17 When replacement parts are re q u i red, have the serv i c e
technician verify in writing that the replacement parts he uses
have the same safety characteristics as the original part s .
Use of manufacture r’s specified replacement parts can
p revent fire, shock, or other hazard s .
18 Upon completion of any service or repairs to this TV s e t ,
please ask the service technician to perf o rm the safety check
described in the manufacture r’s service literature .
19 When a TV set reaches the end of its useful life, impro p e r
disposal could result in a picture tube implosion. Ask a
q u a l i fied service technician to dispose of the TV set.
20 Note to CATV system installer.
This reminder is provided to call the CATV system installer’s
attention to Article 820-40 of the NEC that provides
guidelines for proper grounding and, in particular, specifies
that the cable ground shall be connected to the grounding
system of the building, as close to the point of cable entry
as practical.
antenna system is grounded so as to provide some pro t e c t i o n
against voltage surges and built-up static charges. Section 810
of the National Electrical Code provides information with re s p e c t
to proper grounding of the mast and supporting stru c t u re ,
g rounding of the lead-in wire to an antenna discharge unit, size
of grounding conductors, location of antenna discharge unit,
connection re q u i rements for the grounding electro d e .
7 An outside antenna system should not be located in the
vicinity of overhead power lines or other electric light or
power circuits, or where it can fall into such power lines or
circuits. When installing an outside antenna system, extreme
care should be taken to keep from touching such power
lines or circuits as contact with them might be fatal.
EXAMPLE OF ANTENNA GROUNDING
AS PER NATIONAL ELECTRICAL CODE
8 TV sets are provided with ventilation openings in the cabinet
to allow heat generated during operation to be released.
Therefore:
— Never block the bottom ventilation slots of a portable TV
set by placing it on a bed, sofa, rug, etc.
— Never place a TV set in a “built-in” enclosure unless
proper ventilation is provided.
— Never cover the openings with a cloth or other material.
— Never place the TV set near or over a radiator or heat re g i s t e r.
9 To avoid personal injury:
— Do not place a TVset on a sloping shelf unless properly secure d .
— Use only a cart or stand recommended by the TV s e t
m a n u f a c t u re r.
— Do not try to roll a cart with small casters across thresh-
olds or deep pile carpets.
— Wall or shelf mounting should follow the manufacturer’s
instructions, and should use a mounting kit approved by
the manufacturer.
USE
10 Caution children about dropping or pushing objects into the TV set
t h rough cabinet openings. Some internal parts carry hazard o u s
voltages and contact can result in a fire or electrical shock.
11 Unplug the TV set from the wall outlet before cleaning. Do
not use liquid or an aerosol cleaner.
12 Never add accessories to a TV set that has not been designed for

CONNECTIONS
Connections Checklist . . . . . . . . . . . . . 5
Front Panel Diagrams . . . . . . . . . . . . . . 5
Rear Panel Diagrams . . . . . . . . . . . . . . 6
Cable Box Connection . . . . . . . . . . . . . 6
Connecting to a Camcorder . . . . . . . . . . 7
Connecting to External Amplifier . . . . . . . . 7
Connecting to Headphones/Earphones . . . . 7
GETTING STARTED
Remote Controls . . . . . . . . . . . . . . . . . 8
Power . . . . . . . . . . . . . . . . . . . . . . 9
Adjusting Volume . . . . . . . . . . . . . . . . 9
Changing Channels . . . . . . . . . . . . . . . 9
Remote Programming . . . . . . . . . . . . . 10
CATV & Satellite Codes . . . . . . . . . . . . 10
VCR Codes . . . . . . . . . . . . . . . . . . . 11
MENU FUNCTIONS
Using the Menu . . . . . . . . . . . . . . . . 12
Initial Setup
Auto Tuner Setup. . . . . . . . . . . . 13
Channel Summary. . . . . . . . . . . 13
Set Lock Code . . . . . . . . . . . . . 14
Picture Settings
Tint . . . . . . . . . . . . . . . . . . . 1 5
Color . . . . . . . . . . . . . . . . . . 1 5
P i c t u re . . . . . . . . . . . . . . . . . 1 5
Bright . . . . . . . . . . . . . . . . . . 15
Detail . . . . . . . . . . . . . . . . . . 15
Noise Muting . . . . . . . . . . . . . . 15
Set Video Status . . . . . . . . . . . . 15
WELCOME!
Congratulations on your new television purchase! We thank you for choosing JVC.
We know you are anxious to start watching your new television, but before you operate it,
please read this guide and then keep it handy for future re f e rence. After all, you just bought a
g reat TV with a lot of terr i fic features, you should know what each feature is and how to use it
p ro p e r l y !
Please note as you read through this guide, that there are illustrations of select models for
your reference. There are several models in this guide and therefore each illustration will not be of
the model you own. Just be sure to look for the similar feature on your TV.
Again, congratulations and thank you for choosing JVC! Enjoy!
TABLE OF CONTENTS
Menu Functions Cont...
Sound Settings
Bass . . . . . . . . . . . . . . . . . . 1 6
Treble . . . . . . . . . . . . . . . . . . 16
Balance . . . . . . . . . . . . . . . . . 16
MTS (Multi-channel TV Sound) . . . . 16
Some Sound Advice . . . . . . . . . . 16
General Items
TV Speaker . . . . . . . . . . . . . . . 17
Set Clock . . . . . . . . . . . . . . . . 17
On/Off Timer . . . . . . . . . . . . . . 18
Language . . . . . . . . . . . . . . . 1 8
Closed Caption . . . . . . . . . . . . 18
B a c k g round . . . . . . . . . . . . . . 1 8
BUTTON FUNCTIONS
Display . . . . . . . . . . . . . . . . . . . . . 1 9
Video Status . . . . . . . . . . . . . . . . . . 19
Sleep Timer . . . . . . . . . . . . . . . . . . . 19
Hyper Surround . . . . . . . . . . . . . . . . 19
Number Buttons (10 Key Pad) . . . . . . . . 20
100+ . . . . . . . . . . . . . . . . . . . . . . 2 0
Muting . . . . . . . . . . . . . . . . . . . . . 2 0
Menu Button . . . . . . . . . . . . . . . . . . 20
T V / Video . . . . . . . . . . . . . . . . . . . . 2 0
R e t u rn +. . . . . . . . . . . . . . . . . . . . 2 0
VCR Buttons . . . . . . . . . . . . . . . . . . 20
APPENDICES
Troubleshooting . . . . . . . . . . . . . . . . 2 1
Limited Warranty . . . . . . . . . . . . . . . . 22
Authorized Service Centers . . . . . . . . . . 23
S p e c i fications . . . . . . . . . . . . . . . . . 2 4

C O N N E C T I O N S 5
CONNECTIONS CHECKLIST — READ ME FIRST!
The Connections Checklist — Read Me First! section of this guide is a list of ideas to keep in mind
when you set out to perform your connections. It is designed to help us not-so-technicallyadvanced individuals. If you read this section, and can’t identify the plugs, connectors, and
components you have, do not be afraid to seek help.
1) Always refer to the connection instructions in the user’s
guide for your components first! The manufacturer will
provide the most detailed information about their products.
2) Know your jacks and plugs — most are color coded:
• Yellow plugs are Video connections
• Red plugs are Right Audio connections
A/V input plug
• White or black plugs are Left Audio (Mono) connections (if your VCR is mono, it will have a white or black
plug, no red)
3) Perform one hookup at a time. If you have many
accessories to connect, make sure each connection is
correct by checking to see that it works properly before
attempting the next connection.
4) Unplug the power cord between each connection.
5) In and Out Concept. Remember In and Out. The Output jack from one
piece will go to the Input jack of the other — read the jack panels, they
are all labeled.
FRONT PANEL DIAGRAMS
AV-27020 • AV-27015 Front Panel
RF Connectors
S-Video Plug
AV-20020 • AV-20021 • C-20010 Front Panel
C-13010 • C-13011 Front Panel

6 C O N N E C T I O N S
REAR PANEL DIAGRAMS
C-13010 • C-13011
AV-20020 • AV-20021
C-20010
AV-27015 AV-27020
CABLE BOX CONNECTION
If you do not re q u i re a cable box to access any or all channels, refer to the Quick Setup Guide.
If you use a cable box to access any or all channels, use the diagram below.
Illustration of AV-27020
CABLE or
ANTENNA OUT
CABLE
BOX
VCR
1) Connect the cable wire out from
the wall in to the cable box RF
input.
2) Connect an RF cable out from
the cable box, in to VCR RF
input.
3) Connect an RF cable o u t f ro m
V C R RF output, i nto TV VHF/UHF
i n p u t .
4) Plug the power cord into a nearby
A C o u t l e t
❒ Refer to the VCR and/or cable
box instructions.

C O N N E C T I O N S 7
CONNECTING TO A CAMCORDER
You can connect a camcorder right to your TV. For other video/VCR connections see the Quick Setup Guide.
Illustration of AV-27020
1) Connect a white audio cable from the
camcorder output into the TV’s Left Audio input
jack.
2) Connect a yellow video cable from the camc o rder output into the TV’s Video input jack.
3) If you have both a stereo model TV and
camcorder, connect the red audio cable from
the camcorder output into the TV Right audio
input jack.
❒ Refer to the camcord e r’s instru c t i o n s .
CONNECTING TO AN EXTERNAL AMPLIFIER
AV-20020, AV-20021 & AV-27020 only. If you set the TV Speaker to off (see page 17 for special setup), you
can adjust the amplifier’s sound with the TV remote’s VOLUME -/+ button!
1) Connect a white audio cable
from the TV Left Audio output
jack into the Amplifier’s Left
Audio input.
2) Connect a red audio cable
from the TV Right Audio output
jack into the Amplifier’s Right
Audio input.
Illustration of AV-27020
❒ Refer to the amplifie r’s
i n s t ru c t i o n s .
CONNECTING TO HEADPHONES/EARPHONES
You can connect headphones to the TV’s front panel headphone jack on the AV-20020 and AV-20021. You can
connect earphones to the C-13010, C-13011, and the C-20010.
1) Connect the headphones plug
to the TV’s headphones input jack
on the front panel.
❒ Refer to the headphones or
earphones instru c t i o n s .
Headphones/
Earphones

8 G E T T I N G S T A R T E D
REMOTE CONTROLS
RM-C345
AV-27020
RM-C340
AV-20020 • AV-20021
CHANGING THE BATTERIES
Be sure to use only size AA batteries.
Push down or raise the latch on the remote's back
1
cover to remove it.
Insert the two supplied AA batteries, carefully noting
2
the “+” and “–” markings on the batteries and remote
control. To avoid a short circuit, insert “–” end first.
Snap the cover back into place.
3
❒ If the remote control acts erratically, replace the batteries.
Typical battery life is usually about six months to one year.
❒ We recommend alkaline batteries for a longer battery life.
RM-C340/RM-C345 USERS NOTE:
When you change the batteries, try to complete the task
within three minutes. If it takes longer than 3 minutes, the
remote control codes for your VCR and/or Cable box will
have to be reset (page 10).
RM-C241
C-13010 • C-13011
C-20010 • AV-27015
RM-C241
RM-C340 • RM-C345