Juniper Networks, the Juniper Networks logo, NetScreen, and ScreenOS are registered trademarks of Juniper Networks, Inc. in the United States and other
countries. JUNOS and JUNOSe are trademarks of Juniper Networks, Inc. All other trademarks, service marks, registered trademarks, or registered service
marks are the property of their respective owners.
Juniper Networks assumes no responsibility for any inaccuracies in this document. Juniper Networks reserves the right to change, modify, transfer, or
otherwise revise this publication without notice.
Products made or sold by Juniper Networks or components thereof might be covered by one or more of the following patents that are owned by or licensed
to Juniper Networks: U.S. Patent Nos. 5,473,599, 5,905,725, 5,909,440, 6,192,051, 6,333,650, 6,359,479, 6,406,312, 6,429,706, 6,459,579, 6,493,347,
6,538,518, 6,538,899, 6,552,918, 6,567,902, 6,578,186, and 6,590,785.
Writing: John Borelli
Editing: Fran Mues
Illustration: John Borelli
Cover Design: Edmonds Design
Revision History
6 April 2007—Revision 1
The information in this document is current as of the date listed in the revision history.
SOFTWARE LICENSE
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extent applicable, to any reseller agreement or end-user purchase agreement executed between you and Juniper Networks. By using this software, you
indicate that you understand and agree to be bound by those terms and conditions.
Generally speaking, the software license restricts the manner in which you are permitted to use the software and may contain prohibitions against certain
uses. The software license may state conditions under which the license is automatically terminated. You should consult the license for further details.
For complete product documentation, please see the Juniper Networks Web site at www.juniper.net/techpubs.
ii■
End User License Agreement
READ THIS END USER LICENSE AGREEMENT (“AGREEMENT”) BEFORE DOWNLOADING, INSTALLING, OR USING THE SOFTWARE. BY DOWNLOADING,
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b. Customer shall use the Software on a single hardware chassis having a single processing unit, or as many chassis or processing units for which Customer
has paid the applicable license fees; provided, however, with respect to the Steel-Belted Radius or Odyssey Access Client software only, Customer shall use
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restricting access to the Software to Customer employees and contractors having a need to use the Software for Customer’s internal business purposes.
■iii
7. Ownership. Juniper and Juniper's licensors, respectively, retain ownership of all right, title, and interest (including copyright) in and to the Software,
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avis qui s'y rattaché, soient redigés en langue anglaise. (Translation: The parties confirm that this Agreement and all related documentation is and will be
in the English language)).
Locating Component Serial Numbers ............................................................54
Information You Might Need to Supply to JTAC .............................................54
Tools and Parts Required ..............................................................................55
Returning Products for Repair or Replacement .............................................55
Packing Instructions for Returning a Chassis ...........................................55
Table of Contents■vii
C2000 and C4000 1.0.x Hardware Guide
Chapter 11Declaration of Conformity57
Declaration of Conformity .............................................................................57
Part 4Index
Index .............................................................................................................61
viii■Table of Contents
About This Guide
This preface provides the following guidelines for using the Hardware Guide:
■Objectives on page ix
■Audience on page ix
■Documentation Conventions on page x
■Related Juniper Networks Documentation on page xi
■Obtaining Documentation on page xiii
■Documentation Feedback on page xiii
■Requesting Support on page xiv
Objectives
This guide provides the information you need to install, start, maintain, and
troubleshoot a C-series Controller.
NOTE: If the information in the latest SRC Release Notes differs from the information
in this guide, follow the SRC Release Notes.
Audience
This guide is intended for experienced system and network specialists working with
JUNOSe routers and JUNOS routing platforms in an Internet access environment.
We assume that readers know how to use the routing platforms, directories, and
RADIUS servers that they will deploy in their SRC networks. For users who deploy
the SRC software on a Solaris platform, we also assume that readers are familiar
with the Lightweight Directory Access Protocol (LDAP) and the UNIX operating system.
If you are using the SRC software in a cable network environment, we assume that
you are familiar with the PacketCable Multimedia Specification (PCMM) as defined
by Cable Television Laboratories, Inc. (CableLabs) and with the Data-over-Cable
Service Interface Specifications (DOCSIS) 1.1 protocol. We also assume that you are
familiar with operating a multiple service operator (MSO) multimedia-managed IP
network.
Objectives■ix
C2000 and C4000 1.0.x Hardware Guide
Documentation Conventions
Table 1 on page x defines the notice icons used in this guide. Table 2 on page
x defines text conventions used throughout the documentation.
Table 1: Notice Icons
DescriptionMeaningIcon
Indicates important features or instructions.Informational note
Indicates a situation that might result in loss of data or hardware damage.Caution
Alerts you to the risk of personal injury or death.Warning
With each SRC software release, we provide the SRC Documentation CD, which
contains the documentation described in Table 3 on page xii.
With each SRC Application Library release, we provide the SRC Application Library
CD. This CD contains both the software applications and the SRC Application Library
Guide.
The C-Web interface, which is based on the J-Web interface, is available for monitoring
the C-series platforms and the SRC software. For general information about the J-Web
interface, see the J-Web Interface User Guide.
A complete list of abbreviations used in this document set, along with their spelled-out
terms, is provided in the SRC Getting Started Guide.
Related Juniper Networks Documentation■xi
C2000 and C4000 1.0.x Hardware Guide
Table 3: Juniper Networks C-series and SRC Technical Publications
DescriptionDocument
Core Documentation Set
C-series Hardware Guide
Describes the hardware platforms and how to install, maintain, replace,
and troubleshoot them. The guide also includes specifications.
SRC-PE Getting Started Guide
SRC-PE CLI User Guide
SRC-PE Network Guide: SAE, Juniper Networks Routers,
and NIC
SRC-PE Integration Guide: Network Devices, Directories,
and RADIUS Servers
SRC-PE Services and Policies Guide
SRC-PE Subscribers and Subscriptions Guide
Describes the SRC software and explains how to set up an initial
configuration and manage a C-series platform. The guide describes how
to set up and start the SRC CLI and C-Web, as well as other SRC
configurations. It provides information about setting up an initial SRC
configuration on a Solaris platform. The guide also describes how to
upgrade the SRC software and how to use the SRC configuration tools.
It includes reference material for the SRC documentation.
Describes how to use the SRC CLI, configure and monitor the platform
with the CLI, and control the CLI environment. The guide also describes
how to manage SRC components with the CLI.
Describes how to use and configure the SAE and the NIC. This guide
also provides detailed information for using JUNOSe routers and JUNOS
routing platforms in the SRC network.
Describes how to integrate external components—network devices,
directories, and RADIUS servers—into the SRC network. The guide
provides detailed information about integrating specific models of the
external components.
Describes how to work with services and policies. The guide provides
an overview, configuration procedures, and management information.
The guide also provides information about the SRC tools for configuring
policies.
Describes how to work with residential and enterprise subscribers and
subscriptions. The guide provides an overview, configuration procedures,
and management information. This guide also provides information
about the sample residential portals and enterprise service portals,
including the Enterprise Manager Portal.
SRC-PE Monitoring and Troubleshooting Guide
SRC-PE Solutions Guide
SRC-PE CLI Command Reference, Volume 1
SRC-PE CLI Command Reference, Volume 2
xii■Related Juniper Networks Documentation
Describes how to use logging, the SNMP agent, the SRC CLI, and the
C-Web interface to monitor and troubleshoot SRC components. This
guide also describes the SNMP traps.
Provides high-level instructions for SRC implementations. The guide
documents the following scenarios: managing QoS services on JUNOSe
routers; managing subscribers in a wireless roaming environment;
providing voice over IP (VoIP) services; integrating the SRC software in
a PCMM environment, including the use of the Juniper Policy Server
(JPS); mirroring subscriber traffic on JUNOSe routers; demonstrating
network resource management features in a sample IP television (IPTV)
application; and demonstrating the integration of prepaid services in
a sample application.
Together provide information about command and statement syntax;
descriptions of commands, configuration statements, and options;
editing level of statement options; and a history of when a command
was added to the documentation.
Table 3: Juniper Networks C-series and SRC Technical Publications (continued)
DescriptionDocument
About This Guide
SRC-PE Comprehensive Index
Application Library
SRC Application Library Guide
Release Notes
SRC-PE Release Notes
SRC Application Library Release Notes
Provides a complete index of the SRC guides, excluding the C-series
Hardware Guide and the SRC-PE Command Reference.
Provides general information about the J-Web interface.J-Web User Interface Guide
Describes how to install and work with applications that you can use
to extend the capabilities of the SRC software. The guide documents
the following applications: SRC-SG (SOAP Gateway) Web applications,
applications to integrate the Juniper Networks Intrusion Detection and
Protection (IDP) software into an SRC-managed environment, an
application to provide endpoint security by integrating Juniper Networks
Instant Virtual Extranet (IVE) Host Checker, a traffic-mirroring Web
application, an application to integrate IP address managers with the
SAE, an application to provide tracking and QoS control at the
application level by integrating the SRC software with the Ellacoya deep
packet inspection (DPI) platform, an application to control volume
usage, and the SRC-ACP (Admission Control Plug-In) application.
In the Release Notes, you will find the latest information about features,
changes, known problems, resolved problems, supported platforms
and network devices (such as Juniper Networks routers and CMTS
devices), and third-party software. If the information in the ReleaseNotes differs from the information found in the documentation set,
follow the Release Notes.
Release notes are included in the corresponding software distribution
and are available on the Web.
Obtaining Documentation
To obtain the most current version of all Juniper Networks technical documentation,
see the products documentation page on the Juniper Networks Web site at
http://www.juniper.net/.
To order printed copies of this guide and other Juniper Networks technical documents,
or to order a documentation CD, which contains this guide, contact your sales
representative.
Copies of the Management Information Bases (MIBs) available in a software release
are included on the documentation CDs and at http://www.juniper.net/.
Documentation Feedback
We encourage you to provide feedback, comments, and suggestions so that we can
improve the documentation. You can send your comments to
techpubs-comments@juniper.net, or fill out the documentation feedback form at
Obtaining Documentation■xiii
C2000 and C4000 1.0.x Hardware Guide
http://www.juniper.net/techpubs/docbug/docbugreport.html. If you are using e-mail, be
sure to include the following information with your comments:
■Document name
■Document part number
■Page number
■Software release version
Requesting Support
For technical support, open a support case with the Case Manager link at
http://www.juniper.net/support/ or call 1-888-314-JTAC (from the United States, Canada,
or Mexico) or 1-408-745-9500 (from elsewhere).
xiv■Requesting Support
Part 1
Product Overview
■C-series Platform Overview on page 3
Product Overview■1
C2000 and C4000 1.0.x Hardware Guide
2■Product Overview
Chapter 1
C-series Platform Overview
This chapter provides introductory information about the C-series platform. It contains
the following topics:
■System Description on page 3
■C-series Platform Models on page 3
■C-series Model Components on page 5
■Network Management Tools on page 6
System Description
The C-series platform enables you to easily install, configure, and support Juniper
Networks Session and Resource Control-Policy Engine (SRC-PE) software. It provides
easy access to troubleshooting information, such as reporting events, logs, and system
dumps while providing session resource controller functionality.
There are two C-series platform models: the C2000 model and the C4000 model.
Each model is composed of two hard drives, fans, redundant power supplies, two
USB ports, a console management port, and four Ethernet ports. The main difference
between the two models is the number of service session licenses and concurrent
subscribers allowed on each unit.
C-series Platform Models
Two C-series platform models are available:
■C2000
■C4000
Both models use the same software. However, the specific model determines the
number of service session licenses and concurrent subscribers allowed on each unit.
(See Table 4 on page 4.)
System Description■3
C2000 and C4000 1.0.x Hardware Guide
Table 4: C-series Model Differences
NOTE: The models illustrated in this book might look different from your model
because of configuration variations.
The C2000 model and C4000 model contain the following components:
■Internal memory
Chapter 1: C-series Platform Overview
■CPU
■Hard drive—Each model has two hot-swappable, redundant drives in a redundant
array of independent disks (RAID) 1 (mirror) configuration. The C2000 model
has two hard drives located in the front, and the C4000 model has two hard
drives located in the rear.
■Fans—The C2000 model has two hot-swappable fans located in the rear. The
C4000 model has two hot-swappable fan trays located in the rear. Each fan tray
contains three fans.
■Power supply—Each model has two hot-swappable, redundant AC-power supplies
located in the rear. Depending on the model, each power supply module has
either two (C2000 model) or one (C4000 model) associated fan.
Figure 5: C2000 Power Supply
C-series Model Components■5
C2000 and C4000 1.0.x Hardware Guide
Figure 6: C4000 Power Supply
■Console management port—Each model has one RS-232 port that accepts a
DB-9 (female) connector for direct CLI access from a console terminal.
■USB port—Each model has two ports that can be used for memory storage
devices.
■Ethernet interfaces—Each model has two 10/100/1000Base-T Ethernet ports
(ETH0 and ETH1) that accept an RJ-45 (male) connector, providing an out-of-band
connection for LAN access through a Telnet session, SSH, or SNMP. ETH0 provides
access from a network that is behind a firewall. ETH1 provides access for
applications on an external network, such as the Internet.
■Generic interfaces—Each model has two generic ports (ETH2 and ETH3) that
enable you to use standard connectors, such as small form-factor pluggable
transceivers (SFPs), to create fiber-optic or Gigabit Ethernet connections and
provide additional LAN connectivity.
■Status LEDs—Each model has LEDs that provide information about hard drive,
power supply, and interface status.
■USB storage device—Contains the latest system software, including the operating
system for the C-series platform. The device is read-only and should be used to
recover from a major software failure. See the SRC Release Notes for more
information about recovering from a software failure.
■Rack-mount and rail kit.
Network Management Tools
You can use different management tools to configure the system to meet the specific
networking requirements.
CLI Management
The command-line interface (CLI) provides fully developed and automated
configuration and status functionality through a local RS-232 port, Telnet, or SSH
over any reachable network. For a full discussion of the CLI, see the SRC–PE CLI UserGuide.
6■Network Management Tools
SNMP MIB Management
The system offers a complete SNMP interface for configuration, status, and alarm
reporting. For more information, see SRC–PE Monitoring and Troubleshooting Guide.
Chapter 1: C-series Platform Overview
Network Management Tools■7
C2000 and C4000 1.0.x Hardware Guide
8■Network Management Tools
Part 2
Initial Installation
■Unpacking and Inspecting the C-series Platform on page 11
■Installing and Cabling the C-series Platform on page 13
■Powering Up the C-series Platform on page 19
■Setting the Initial Configuration on page 21
Initial Installation■9
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