JOYCE WELL 3170IB User Manual

JOYCE ČR, s.r.o., Venhudova 6, 614 00 Brno, ČR, IČ: 25317571, DIČ: CZ25317571, Tel.: [phone]

Fax: [phone], E-mail: [e-mail], Web: www.joyce.cz, www.joyce-energie.cz

WELL 3170IB

User manual

About This Guide

Thank you for your purchase of VOGTEC products ---- 3170IB entry-level IP phones. You have made an
excellent choice. We hope you fully enjoy all the features of the product.
3170IB is an innovative IP telephone for entry-level usage, to provide you basic VoIP features and
beautiful sound quality. 3170IB fully comply with SIP protocol standard and Interconnection with the
majority of SIP interoperability of hardware and software equipment of the market.
The content of this manual would change without prior notice.

HTTP://www.vogtec.com/

CONTENT

ABOUT THIS GUIDE ............................................................................................................................. 2

PART ONE BEFORE USING 3170IB VOIP PHONE ................................................................................... 5

1-1. PACKAGE CONTENT .............................................................................................................................. 5

1-2. HOW TO ASSEMBLE THE PHONE ............................................................................................................. 6

1-3. GENERAL APPEARANCE OF 3170IB PHONE .............................................................................................. 7

- LCD Display ...................................................................................................................................... 7

- Key Definitions ................................................................................................................................. 8

PART TWO PHONE INTERFACE OPERATION .......................................................................................... 9

JOYCE ČR, s.r.o., Venhudova 6, 614 00 Brno, ČR, IČ: 25317571, DIČ: CZ25317571, Tel.: [phone]
Fax: [phone], E-mail: [e-mail], Web: www.joyce.cz, www.joyce-energie.cz

3170IB VoIP Phone User Manual V2.0

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OVERVIEW OF 3170IB VOIP PHONE LCD MENU AND SUB MENUS ..................................................... 10

2-1. ADJUST VOLUME ............................................................................................................................... 10

2-2. ENABLE HEADSET FUNCTION ................................................................. CHYBA! ZÁLOŽKA NENÍ DEFINOVÁNA.

2-3. MANAGE CONTACT LISTS .................................................................................................................... 11

- Adding Contacts ............................................................................................................................ 11

- Editing Contacts ............................................................................ Chyba! Záložka není definována.

- Deleting Contacts .......................................................................................................................... 11

2-4. MAKE A CALL ................................................................................................................................... 11

Regular Call...................................................................................................................................... 11

Point to Point Call ............................................................................................................................ 11

2-5. REDIAL A NUMBER............................................................................................................................. 12

- Redial incoming call ....................................................................................................................... 12

- Redial an outgoing number ........................................................................................................... 12

2-6. ACTIVATE HOLD FUNCTION .................................................................................................................. 12

2-7. MAKE CONFERENCE CALL ................................................................................................................... 12

2-8. TRANSFER A CALL .............................................................................................................................. 12

Performing a Blind Transfer ............................................................................................................. 12

Performing a Half Attended Transfer ............................................................................................... 13

Performing an Attended Transfer .................................................................................................... 13

2-11. ACTIVATE DO NOT DISTURB FUNCTION ................................................................................................ 14

2-12. CONFIGURE SPEED DIAL KEYS ............................................................................................................ 14

2-13. VOICE MAIL FUNCTION .................................................................................................................... 14

2-14. EDIT BLACK/LIMIT LIST ..................................................................................................................... 14

2-15. REJECT A CALL ................................................................................................................................ 14

PART THREE WEB INTERFACE OPERATION ......................................................................................... 15

3-1.LOGON WEB ..................................................................................................................................... 15

3-2.BASIC ............................................................................................................................................... 16

-STATUS ............................................................................................................................................ 16

-WIZARD .......................................................................................................................................... 17

-CALL LOG ........................................................................................................................................ 17

-MMI SET ......................................................................................................................................... 17

3-3.NETWORK ......................................................................................................................................... 17

-WAN ............................................................................................................................................... 17

-LAN ................................................................................................................................................. 19

-SERVICE PORT ................................................................................................................................. 19

-DHCP SERVER ................................................................................................................................. 20

-SNTP ............................................................................................................................................... 20

3-4.VOIP ............................................................................................................................................... 21

-SIP ................................................................................................................................................... 21

JOYCE ČR, s.r.o., Venhudova 6, 614 00 Brno, ČR, IČ: 25317571, DIČ: CZ25317571, Tel.: [phone]
Fax: [phone], E-mail: [e-mail], Web: www.joyce.cz, www.joyce-energie.cz

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-IAX2 ................................................................................................................................................ 22

-STUN ............................................................................................................................................... 23

-DIAL PEER ....................................................................................................................................... 23

3-5.PHONE ........................................................................................................................................... 26

-DSP ................................................................................................................................................. 26

-CALL SERVICE .................................................................................................................................. 27

-PHONE BOOK .................................................................................................................................. 28

-FUNCTION KEY ................................................................................................................................ 28

3-6.MAINTENANCE .............................................................................................................................. 29

-AUTO PROVISION ........................................................................................................................... 29

-CONFIG ........................................................................................................................................... 29

-UPDATE ........................................................................................................................................... 30

-ACCOUNT ........................................................................................................................................ 30

-REBOOT .......................................................................................................................................... 31

3-7.SECURITY ....................................................................................................................................... 31

-MMI FILTER ..................................................................................................................................... 32

-FIREWALL ........................................................................................................................................ 32

-NAT ................................................................................................................................................. 33

-VPN ................................................................................................................................................. 33

SAFETY NOTICES ................................................................................................................................ 35

JOYCE ČR, s.r.o., Venhudova 6, 614 00 Brno, ČR, IČ: 25317571, DIČ: CZ25317571, Tel.: [phone]
Fax: [phone], E-mail: [e-mail], Web: www.joyce.cz, www.joyce-energie.cz

3170IB VoIP Phone User Manual V2.0

5

Part One Before Using 3170IB VoIP Phone

1-1. Package Content

Phone package should include below items

- 3170IB VoIP Phone Base Unit

- 1 Handset

- 1 Coiled Handset Connecting Cord

- 1 Straight Ethernet Cable

- 1 Power Adapter

- 1 User Guide

- 2 Wall Mount Brackets

- 1 Table Bracket

JOYCE ČR, s.r.o., Venhudova 6, 614 00 Brno, ČR, IČ: 25317571, DIČ: CZ25317571, Tel.: [phone]
Fax: [phone], E-mail: [e-mail], Web: www.joyce.cz, www.joyce-energie.cz

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1-2. How to Assemble the Phone

- Connect the phone to Internet through WAN port

- Connect the phone to your PC through LAN port, using attached Ethernet cable

- Connect handset to phone base unit with coiled cord

- Connect brackets and wedge

As Desktop Phone

As Wall Mounting Phone

Insert the wedge

The wedge could be inserted as below two ways
Insert with narrow side down as Way No.1
Insert with narrow side up as Way No.2

Way No.1 Way No.2
It is advisable to choose Way No.2 when you assemble the phone with wall mount brackets

- Connect power adapter, power on the phone

- (Optional) If you has a headset, you could connect headset to realize headset function

JOYCE ČR, s.r.o., Venhudova 6, 614 00 Brno, ČR, IČ: 25317571, DIČ: CZ25317571, Tel.: [phone]
Fax: [phone], E-mail: [e-mail], Web: www.joyce.cz, www.joyce-energie.cz

3170IB VoIP Phone User Manual V2.0

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1-3. General Appearance of 3170IB Phone

- LCD Display

WAN Mode

Date and Time

JOYCE ČR, s.r.o., Venhudova 6, 614 00 Brno, ČR, IČ: 25317571, DIČ: CZ25317571, Tel.: [phone]
Fax: [phone], E-mail: [e-mail], Web: www.joyce.cz, www.joyce-energie.cz

3170IB VoIP Phone User Manual V2.0

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- Key Definitions

Key Button

Key Button Definitions

0 - 9, *, #

Digital, star and pound keys are also used for setting and

call process.

Function keys , functions as per silk print

Menu: enter the main menu

Transfer: used for blind transfer, attended transfer and

half attended transfer

JOYCE ČR, s.r.o., Venhudova 6, 614 00 Brno, ČR, IČ: 25317571, DIČ: CZ25317571, Tel.: [phone]
Fax: [phone], E-mail: [e-mail], Web: www.joyce.cz, www.joyce-energie.cz

3170IB VoIP Phone User Manual V2.0

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Conference: used for three party conference

Hold: hold the active call. Or used to enable/disable DND

function in idle status.

Call List: browse the call logs

Used to enter voice mail

Phone Book: Enter to the phonebook to save/amend

phone No., or to call out saved No.

Navigation key: used as UP in menu or increase handset

/ speakerphone volume

Navigation key: used as DOWM in menu or reduce

handset / speakerphone volume

Navigation key: used as LEFT in menu or to reduce

handset/speaker volume

Navigation key: used as RIGHT in menu or to increase

handset/speaker volume

Speaker: activate/deactivate hands-free function

Redial:dial a new number or redial previous outgoing call.

M1-M5

Speed dial: make speed dial calls saved in them

Used to enable or disable Mute function

Part Two Phone Interface Operation

JOYCE ČR, s.r.o., Venhudova 6, 614 00 Brno, ČR, IČ: 25317571, DIČ: CZ25317571, Tel.: [phone]
Fax: [phone], E-mail: [e-mail], Web: www.joyce.cz, www.joyce-energie.cz

3170IB VoIP Phone User Manual V2.0

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Overview of 3170IB VoIP phone LCD Menu and Sub Menus

Note: When you press

【 】

, you should input default password 123 to enter menu. During the

configuration, press

【 】

to confirm or 【EXIT】to quit

2-1. Adjust Volume

To adjust volume during a call

Press【 】or【 】to adjust receiver volume during a call

JOYCE ČR, s.r.o., Venhudova 6, 614 00 Brno, ČR, IČ: 25317571, DIČ: CZ25317571, Tel.: [phone]
Fax: [phone], E-mail: [e-mail], Web: www.joyce.cz, www.joyce-energie.cz

3170IB VoIP Phone User Manual V2.0

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2-3. Manage Contact Lists

- Adding Contacts

Press【 】. Select Add. Edit Name and Number. Press【 】to Save or 【EXIT】to Quit

- Deleting Contacts

Press【 】. Choose Current to view saved contacts. Select the one you would like to delete
Press 【DEL】to delete

2-4. Make a Call

You could make regular calls or point to point calls with 3170IB

Note: All numbers would be dialed out from SIP1 as default. If you would like to dial out with SIP2, you

need to set corresponding dial rules. Please refer to Web Interface Operation for dial rules details

- Regular Call

- Input your desired number, end with # to dial out

- Point to Point Call

- Input #Phone IP address**server port# to dial out. Use *(star) to replace .(dot)
For example, IP of your desired side is 192.168.0.91, your server port is 5060. You should input
#192*168*0*91**5060# to dial out