Jenn-Air JPK42FNXWSY, JPK42FNXWSS, JPK42FNXWSR, JPK42FNXWSF, JPK42FNXWPS User Manual

JENN-AIR® BOTTOM MOUNT BUILT-IN REFRIGERATOR

REFRIGERADOR EMPOTRADO CON

CONGELADOR EN LA PARTE INFERIOR JENN-AIR

®

RÉFRIGÉRATEUR ENCASTRÉ AVEC

CONGÉLATEUR EN BAS JENN-AIR

®

USE & CARE GUIDE

For questions about features, operation/performance, parts, accessories, or service, call:

1-800-JENNAIR (1-800-536-6247) or visit our website at www.jennair.com.

In Canada, call: 1-800-807-6777, or visit our website at www.jennair.ca.

MANUAL DE USO Y CUIDADO

Si tiene preguntas respecto a las características, funcionamiento, rendimiento, partes, accesorios o servicio técnico, llame al:

1-800-JENNAIR (1-800-536-6247) o visite nuestro sitio de internet: www.jennair.com.

En Canadá, llame al: 1-800-807-6777, o visite nuestro sitio de internet: www.jennair.ca.

GUIDE D’UTILISATION ET D’ENTRETIEN

Au Canada, pour assistance, installation ou service, composez le 1-800-807-6777 ou visitez notre site web à www.jennair.ca.

Table of Contents/Índice/Table des matières ......................................................................................2

W10231365B

TABLE OF CONTENTS

REFRIGERATOR SAFETY...........................................................................3

Proper Disposal of Your Old Refrigerator.................................................3

BEFORE USE ...............................................................................................4

REFRIGERATOR USE .................................................................................4

Power On/Off Switch................................................................................4

Water Supply Requirements.....................................................................5

Water System Preparation........................................................................5

Using the Controls ....................................................................................6

REFRIGERATOR FEATURES .....................................................................7

Refrigerator Shelves ................................................................................. 7

Temperature Controlled Deli Drawer........................................................8

FREEZER FEATURES .................................................................................9

Freezer Basket..........................................................................................9

DOOR FEATURES .......................................................................................9

Utility Compartment..................................................................................9

Door Bins ..................................................................................................9

Water Filtration System ..........................................................................10

Ice Maker and Storage Bin.....................................................................11

ÍNDICE

SEGURIDAD DEL REFRIGERADOR........................................................19

Cómo deshacerse adecuadamente de su refrigerador viejo................. 19

ANTES DE USAR .......................................................................................20

USO DE SU REFRIGERADOR..................................................................20

Interruptor de On/Off (Encendido/Apagado)..........................................20

Requisitos del suministro de agua .........................................................21

Preparación del sistema de agua...........................................................21

Uso de los controles...............................................................................22

CARACTERÍSTICAS DEL REFRIGERADOR ...........................................23

Estantes del refrigerador ........................................................................23

Cajón para carnes frías con temperatura controlada ............................24

CARACTERÍSTICAS DEL CONGELADOR ..............................................25

Canastilla del congelador .......................................................................25

CARACTERÍSTICAS DE LA PUERTA ......................................................25

Compartimiento de uso general.............................................................25

Recipientes de la puerta.........................................................................25

Sistema de filtración de agua .................................................................26

Fábrica de hielo y depósito ....................................................................27

REFRIGERATOR CARE ............................................................................ 11

Cleaning.................................................................................................. 11

Changing the Light Bulbs....................................................................... 12

Power Interruptions ................................................................................ 12

Vacation Care .........................................................................................12

TROUBLESHOOTING ...............................................................................13

Refrigerator Operation............................................................................13

Temperature and Moisture..................................................................... 14

Ice and Water.......................................................................................... 14

ASSISTANCE OR SERVICE......................................................................14

ACCESSORIES ..........................................................................................15

WATER FILTER CERTIFICATIONS..........................................................15

PERFORMANCE DATA SHEETS .............................................................16

WARRANTY ............................................................................................... 18

CUIDADO DE SU REFRIGERADOR ........................................................ 27

Limpieza..................................................................................................27

Cómo cambiar los focos ........................................................................28

Cortes de corriente.................................................................................28

Cuidado durante las vacaciones............................................................ 29

SOLUCIÓN DE PROBLEMAS................................................................... 29

Funcionamiento del refrigerador ............................................................ 29

Temperatura y humedad ........................................................................30

Hielo y agua ............................................................................................ 30

AYUDA O SERVICIO TÉCNICO................................................................ 31

ACCESORIOS............................................................................................31

HOJA DE DATOS DEL RENDIMIENTO ................................................... 32

GARANTÍA ................................................................................................. 34

TABLE DES MATIÈRES

SÉCURITÉ DU RÉFRIGÉRATEUR ...........................................................35

Mise au rebut de votre vieux réfrigérateur .............................................35

AVANT L’UTILISATION .............................................................................36

UTILISATION DU RÉFRIGÉRATEUR.......................................................36

Interrupteur d'alimentation On/Off (marche/arrêt)..................................36

Spécifications de l’alimentation en eau..................................................37

Préparation du système d’eau................................................................37

Utilisation des commandes ....................................................................38

CARACTÉRISTIQUES DU RÉFRIGÉRATEUR ........................................40

Tablettes du réfrigérateur .......................................................................40

Bac pour spécialités alimentaires à température contrôlée................... 40

CARACTÉRISTIQUES DU CONGÉLATEUR............................................41

Panier de congélateur.............................................................................41

CARACTÉRISTIQUES DE LA PORTE......................................................42

Compartiment utilitaire ...........................................................................42

Balconnets de porte ...............................................................................42

Système de filtration d'eau.....................................................................42

Machine à glaçons et bac d’entreposage..............................................43

2

ENTRETIEN DU RÉFRIGÉRATEUR.........................................................44

Nettoyage ............................................................................................... 44

Remplacement des ampoules d’éclairage............................................. 45

Pannes de courant.................................................................................. 45

Entretien avant les vacances..................................................................45

DÉPANNAGE .............................................................................................46

Fonctionnement du réfrigérateur............................................................46

Température et humidité ........................................................................47

Glaçons et eau........................................................................................ 47

ASSISTANCE OU SERVICE......................................................................48

ACCESSOIRES ..........................................................................................48

FEUILLES DE DONNÉES SUR LA PERFORMANCE .............................49

GARANTIE.................................................................................................. 51

REFRIGERATOR SAFETY

Your safety and the safety of others are very important.

We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety
messages.

This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.”

These words mean:

You can be killed or seriously injured if you don't immediately

DANGER

WARNING

All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can
happen if the instructions are not followed.

IMPORTANT SAFETY INSTRUCTIONS

WARNING:

■

Plug into a grounded 3 prong outlet.

■

Do not remove ground prong.

■

Do not use an adapter.

■

Do not use an extension cord.

■

Disconnect power before servicing.

■

Replace all parts and panels before operating.

■

Remove doors from your old refrigerator.

To reduce the risk of fire, electric shock, or injury when using your refrigerator, follow these basic precautions:

SAVE THESE INSTRUCTIONS

follow instructions.

can be killed or seriously injured if you don't

You
instructions.

■

Use nonflammable cleaner.

■

Keep flammable materials and vapors, such as gasoline,
away from refrigerator.

■

Use two or more people to move and install refrigerator.

■

Disconnect power before installing ice maker (on ice maker
kit ready models only).

■

Use a sturdy glass when dispensing ice (on some models).

■

Do not hit the refrigerator glass doors (on some models).

follow

Proper Disposal of Your Old Refrigerator

WARNING

Suffocation Hazard
Remove doors from your old refrigerator.
Failure to do so can result in death or brain damage.

IMPORTANT: Child entrapment and suffocation are not problems
of the past. Junked or abandoned refrigerators are still dangerous
– even if they will sit for “just a few days.” If you are getting rid of
your old refrigerator, please follow these instructions to help
prevent accidents.

Before You Throw Away Your Old Refrigerator or Freezer:

■ Take off the doors.

■ Leave the shelves in place so that children may not easily

climb inside.

3

BEFORE USE

CAUTION

Pinch Hazard

Installation of door panels with less than a ³⁄₈" (0.95 cm) gap
between the door panel and the adjacent cabinet increases
the risk of potential pinching.

Remove the Packaging

■ Remove tape and glue residue from surfaces before turning

on the refrigerator. Rub a small amount of liquid dish soap
over the adhesive with your fingers. Wipe with warm water
and dry.

■ Do not use sharp instruments, rubbing alcohol, flammable

fluids, or abrasive cleaners to remove tape or glue. These
products can damage the surface of your refrigerator. For
more information, see “Refrigerator Safety.”

■ Dispose of/recycle all packaging materials.

REFRIGERATOR USE

WARNING

Clean Before Using

After you remove all of the packaging materials, clean the inside of
your refrigerator before using it. See the cleaning instructions in
“Refrigerator Care.”

Important information to know about glass shelves
and covers:

Do not clean glass shelves or covers with warm water when
they are cold. Shelves and covers may break if exposed to
sudden temperature changes or impact, such as bumping.
Tempered glass is designed to shatter into many small,
pebble-size pieces. This is normal. Glass shelves and covers
are heavy. Use both hands when removing them to avoid
dropping.

Power On/Off Switch

If you need to turn the power to your refrigerator On or Off, you
must remove the top grille panel to access the power switch. Turn
the power to the refrigerator Off when cleaning your refrigerator or
changing light bulbs.

B BA

Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,

fire, or electrical shock.

WARNING

Explosion Hazard

Keep flammable materials and vapors, such as
gasoline, away from refrigerator.

Failure to do so can result in death, explosion, or fire.

A. Top grille
B. Cabinet sides

Standard Installation - Flush Grille

To remove the top grille panel:

1. Open the door(s).

2. Lift the top grille panel straight up, then pull straight out. Place

the panel on a soft surface.

To replace the top grille panel:

1. Hook the panel brackets onto the mounting bolts extending

from the top of the refrigerator.

2. Pull the grille panel down slightly to lock into place.

4

Integrated Installation - Full Height Grille

A

Water Pressure

To install the grille panel to the refrigerator:

1. Slide the upper and lower slots in each bracket onto the

mounting pins extending upward from the top of the
refrigerator.

2. Push the grille panel forward to fully engage the spring clips

and fasten the grille panel.

To remove the grille panel from the refrigerator:

1. Open the door(s).

2. Place both hands under the grille panel, grasping the bottom

edge between your fingers and thumbs.

3. Pull the grille panel straight out until the grille stops. Then, lift

up on the grille panel to remove.

Power On or Off Switch

1. Remove the top grille panel.

2. Press power switch to the On or Off position.

3. Replace the top grille panel.
IMPORTANT: Be sure the power switch is set to the On position

after cleaning refrigerator or changing light bulbs.

A cold water supply with water pressure between 30 and 120 psi
(207 and 827 kPa) is required to operate the water dispenser and
ice maker. If you have questions about your water pressure, see
“Troubleshooting” or call a licensed, qualified plumber.

Reverse Osmosis Water Supply

IMPORTANT: The pressure of the water supply coming out of a

reverse osmosis system going to the water inlet valve of the
refrigerator needs to be between 30 and 120 psi (207 and
827 kPa).

If a reverse osmosis water filtration system is connected to your
cold water supply, the water pressure to the reverse osmosis
system needs to be a minimum of 40 psi (276 kPa).

If the water pressure to the reverse osmosis system is less than
40 psi (276 kPa):

■ Check to see whether the sediment filter in the reverse

osmosis system is blocked. Replace the filter if necessary.

■ Allow the storage tank on the reverse osmosis system to refill

after heavy usage.

■ If your refrigerator has a water filter, it may further reduce the

water pressure when used in conjunction with a reverse
osmosis system. Remove the water filter. See “Water Filtration
System.”

If you have questions about your water pressure, call a licensed,
qualified plumber.

Water System Preparation

Please read before using the water system.
Immediately after installation, follow the steps below to make sure

that the water system is properly cleaned.

1. Turn off the ice maker. Slide the ice maker On/Off control,

located on the left-hand side of the ice bin, to the OFF (down)
position as shown.

A. Power switch

Water Supply Requirements

Read all directions before you begin.

IMPORTANT:

■ When your refrigerator was installed, the water connection

from the water source should have been connected to your
refrigerator. If your refrigerator is not connected to a water
source, see “Connect to Water Line” in the Installation
Instructions. If you have any questions about your water
connection, see “Troubleshooting” or call a licensed, qualified
plumber.

■ If you turn the refrigerator on before the water line is

connected, turn the ice maker OFF. See “Ice Maker and
Storage Bin.”

■ All installations must meet local plumbing code requirements.

A

A. On/Off control

NOTE: If your model has a base grille water filter, make sure the
water filter is properly installed so that the Eject button is out. See
“Water Filtration System.”

Do not use with water that is microbiologically unsafe or of
unknown quality without adequate disinfection before or
after the system.

2. Turn on the ice maker. Slide the ice maker On/Off control,

located on the left-hand side of the ice bin, to the ON (up)
position. Please refer to “Ice Maker and Storage Bin” for
further instructions on the operation of your ice maker.

■ Allow 24 hours to produce the first batch of ice.

■ Discard the first three batches of ice produced.

5

Using the Controls

IMPORTANT:

■ Wait 24 hours after you turn on the refrigerator before you put

food into it. If you add food before the refrigerator has cooled
completely, your food may spoil.

NOTE: Adjusting the refrigerator and freezer controls to a
lower (colder) setting will not cool the compartments any
faster.

■ If the temperature is too warm or too cold in the refrigerator or

freezer, first check the air vents to be sure they are not
blocked before adjusting the controls.

■ After the refrigerator is turned on, the Over Temperature audio

alarm and indicator light may activate every 1¹⁄₂ hours until the
refrigerator and freezer temperatures are below 48°F (9°C) and
15°F (-9°C), respectively, or until the alarm is turned off. To
turn off the audio alarm and indicator light, see “Master Alarm
Reset.”

Turning Refrigerator On/Off and Viewing Set Points

The On/Off touch pad on the control panel shuts down refrigerator
functions such as cooling, some lighting, fans and compressors.
To turn the power off completely, use the power On/Off switch
located behind the top grille. See “Power On/Off Switch.”

■ Press and hold the ON/OFF touch pad for 3 seconds. The

LED will light up to indicate that cooling is Off. Press the touch
pad again to turn on cooling. The LED will turn off.

To Adjust Set Point Temperatures:

The set point range for the freezer is -5°F to 5°F (-21°C to -15°C).
The set point range for the refrigerator is 33°F to 45°F
(0°C to 7°C).

■ Press the refrigerator or freezer PLUS (+) or MINUS (-) touch

pad until the desired temperature is reached.

CONDITION/REASON: TEMPERATURE

REFRIGERATOR too cold
Not set correctly for conditions

REFRIGERATOR too warm
High use or room very warm

FREEZER too cold
Not set correctly for conditions

FREEZER too warm/too little ice
High use or heavy ice use

ADJUSTMENT:

REFRIGERATOR Control
1° higher

REFRIGERATOR Control
1° lower

FREEZER Control
1° higher

FREEZER Control
1° lower

Viewing the Celsius Temperatures

■ Press F/C touch pad. To redisplay degrees Fahrenheit, press

F/C again.
NOTE: If the freezer temperature is below zero, the negative

sign next to the freezer display will light up. This is normal.

Adjusting Controls

IMPORTANT:

■ The preset settings should be correct for normal household

usage. The controls are set correctly when milk or juice is as
cold as you like and when ice cream is firm.

NOTE: Wait at least 24 hours between adjustments. Recheck
the temperatures before other adjustments are made.

■ Press the SET TO RECOMMENDED touch pad to reset the set

points to the factory recommended temperatures.
NOTE: The factory recommended set points are 0°F (-18°C)

for the freezer and 37°F (2°C) for the refrigerator.

■ The actual temperature may differ from the display when a

door is open for an extended period of time.

Alarm Functions

Master Alarm Reset

Pressing Alarm Reset once will turn off the audio alarm and
indicator light. The audio alarm will not sound again for the current
condition that caused the alarm until a new condition occurs or
until a Master Alarm Reset is performed.

A Master Alarm Reset can be performed by pressing ON/OFF
twice or by turning the power to the refrigerator off and on again.
See “Power On/Off Switch.” After performing a Master Alarm
Reset, the indicator light will reactivate if the condition that caused
the alarm is still present. See “Over Temperature,” “Call Service,”
or “Door Alarm.”

Door Alarm

The Door Alarm indicator light will flash, an alarm will sound and
the interior lights will turn off when a door has been open for
longer than 10 minutes. When the door is closed, the audio alarm
will reset and turn off, but the Door Alarm indicator light will
continue to flash until the temperature is equal to or below 45°F
(7°C) and 15°F (-9°C) for the refrigerator and freezer
compartments, respectively.

NOTE: To deactivate the audio alarm and indicator light, see
“Master Alarm Reset.”

6

Over Temperature

IMPORTANT: If the Over Temperature Alarm activates, your food

may spoil. See “Power Interruptions.” Minimize door openings
until temperatures return to normal.

The Over Temperature feature is designed to let you know when
either the refrigerator temperature rises above 48°F (9°C) or the
freezer temperature rises above 15°F (-9°C) for longer than
1¹⁄₂ hours. The audio alarm will shut off automatically when the
temperature returns to normal, but the indicator light will continue
to flash until the Alarm is pressed to let you know that an over
temperature condition has occurred.

If the over temperature condition is still present when an Over
Temperature Reset is performed, the indicator light will continue
to reactivate every 1¹⁄₂ hours until refrigerator and freezer
temperatures are below 48°F (9°C) and 15°F (-9°C), respectively.

NOTE: To deactivate the audio alarm and indicator light, see
“Master Alarm Reset.”

Call Service

If the Call Service indicator light is flashing, call for service. See
the “Assistance or Service” section for information on calling for
service.

NOTE: To deactivate the audio alarm and indicator light, see
“Master Alarm Reset.”

Max Cold

The Max Cold feature assists with periods of heavy ice usage, full
grocery loads, or temporarily warm room temperatures.

■ Press MAX COLD to turn on the Max Cold feature. The Max

Cold indicator light will remain on for 24 hours unless manually
turned off.

NOTE: The temperature display will remain at 34°F (1°C) and -5°F
(-21°C) for the refrigerator and freezer compartments,
respectively, while the Max Cold feature is enabled. After
24 hours, the refrigerator returns to the previous temperature set
points.

Sabbath Mode (on some models)

The Sabbath Mode feature is designed for the traveler or for those
whose religious observances require turning off the lights and ice
maker. By selecting this feature, the temperature set points and
Deli drawer settings remain unchanged, the ice maker will be
disabled and the interior lights will turn off. For most efficient
refrigerator operation, turn off Sabbath Mode when it is no longer
required.

■ Press SABBATH MODE to turn on this feature.

■ Press SABBATH MODE again to turn off this feature.

Energy Saver Feature (42" Bottom Mount Only)

The Energy Saver feature controls the heaters located inside the
hinged seal between the refrigerator doors. The heaters help keep
external moisture from forming on the hinged seal.

■ Press ENERGY SAVER to turn on this feature for low humidity

conditions. The ring around the control will be lit when Energy
Saver is on. If moisture begins to collect on the hinged seal
between the doors, press ENERGY SAVER again to turn off
this feature.

Water Filter Status

The Reset Filter control allows you to restart the water filter status
tracking feature each time you replace the water filter. See “Water
Filtration System.”

■ Press and hold RESET FILTER for 3 seconds, until the Order

or Replace light turns off.

REFRIGERATOR FEATURES

Refrigerator Shelves

Important information to know about glass shelves
and covers:

Do not clean glass shelves or covers with warm water when
they are cold. Shelves and covers may break if exposed to
sudden temperature changes or impact, such as bumping.
Tempered glass is designed to shatter into many small,
pebble-size pieces. This is normal. Glass shelves and covers
are heavy. Use both hands when removing them to avoid
dropping.

The shelves in your refrigerator are adjustable to meet your
individual storage needs.

Storing similar food items together in your refrigerator and
adjusting the shelves to fit different heights of items will make
finding the exact item you want easier. It will also reduce the
amount of time the refrigerator door is open, and save energy.

Remove and Replace a Shelf/Frame

NOTES:

■ If the refrigerator is operating in Sabbath mode and you press

SABBATH MODE to turn off the feature, close the doors and
drawer (on some models) to reset the interior lighting.

■ If the Max Cold feature has been selected prior to turning on

the Sabbath Mode feature, then the set points will remain at
34°F (1°C) and -5°F (-21°C) for the refrigerator and freezer
compartments, respectively, until the Max Cold feature times
out. The refrigerator will then return to the previous
temperature set points chosen prior to the selection of the
Max Cold feature, but the lights and ice maker will remain off
until Sabbath Mode is pressed again.

1. Remove the shelf by tilting it up at the front and lifting it out of

the shelf supports. Pull shelf straight out.

2. Reposition the shelf supports in the desired location. Check

that they are level and firmly inserted in the support rails.

3. Place the back of the shelf in the shelf supports.

4. Lower the front of the shelf and make sure that it is in position.

7

Temperature Controlled Deli Drawer

The control for the deli drawer adjusts the temperature of the
drawer. Cold air flows into the drawer through the air duct
between the freezer and the refrigerator. Adjusting the control
allows more or less cold air through the air duct.

The 42" (106.7 cm) model includes two crisper drawers, two deli
drawers, and a control panel as shown.

The 36" (91.4 cm) model has one crisper and one deli drawer, and
a control panel as shown.

Adjust the Temperature

There are three temperature settings: Deli, Produce, Meats (Cold
to Coldest) and the Quick Chill setting. Select the appropriate
setting for the food being stored.

1. Choose a setting based on the item to be stored in the drawer.

2. Push the button that corresponds to that setting.

3. The indicator light for that setting will illuminate to let you

know that the drawer is ready to be loaded.

Quick Chill Setting

The deli drawer has a Quick Chill setting. Selecting Quick Chill
lowers the temperature of the deli drawer for a 1-hour period.

NOTE: The deli drawer temperature will be lower than the freezing
point for liquids. Remove items that may freeze, before setting the
deli drawer to Quick Chill.

Crisper and Deli Drawers

The larger drawers are the crispers for your larger produce items.

To remove and replace the top cover:

1. Remove food from the top cover. Pull drawer out about 4"

(10.16 cm). Reach under the glass shelf with both hands and
lift gently upward until back of shelf is free. Tilt the shelf at an
angle and remove the shelf from the refrigerator. Do not bump
the glass.

2. Replace the cover by holding the glass shelf firmly with both

hands, tilt the shelf at an angle and position it above the
support rails. Place shelf gently on support rails on side wall.

To remove and replace the crisper and deli drawers:

1. Slide the crisper/deli drawer straight out to the stop. Lift the

front of the drawer with one hand while supporting the bottom
with the other hand. Slide the drawer out the rest of the way.

Meat Storage Guide

Store most meat in original wrapping as long as it is airtight and
moisture-proof. Rewrap if necessary. See the following chart for
storage times. When storing meat longer than the times given,
freeze the meat.

Fresh fish or shellfish ........................ use same day as purchased

Chicken, ground beef, variety meat (liver, etc.)................ 1-2 days

Cold cuts, steaks/roasts.................................................. 3-5 days

Cured meats .................................................................. 7-10 days

Leftovers - Cover leftovers with plastic wrap, aluminum foil, or
plastic containers with tight lids.

2. To replace the crisper drawer or deli drawer, pull out the

drawer slides until they are fully extended and set the drawer
on the slides. Be sure the small bracket on the side of the
crisper drawer is behind the pin on the side.

A
B

A. Bracket
B. Pin

3. Push the drawer in toward the back until it is in closed

position. Reopen the crisper drawer or deli drawer to make
sure it has been replaced properly.

8

FREEZER FEATURES

DOOR FEATURES

Freezer Basket

The freezer basket can be used to store bags of frozen fruits and
vegetables that may slide off freezer shelves.

Remove and Replace the Freezer Basket

1. Pull the basket forward out to the stop.

2. Lift the front of the basket and slide it out the rest of the way.

3. Replace the basket by positioning it on the side wall guide

rails. Lift the basket front slightly while pushing it past the
guide rail stops and slide basket in the rest of the way.

Frozen Food Storage Guide

Storage times will vary according to the quality and type of food,
the type of packaging or wrap used (should be airtight and
moisture-proof), and the storage temperature. Ice crystals inside a
sealed package are normal. This simply means that moisture in
the food and air inside the package have condensed, creating ice
crystals.

Put no more unfrozen food into the freezer than will freeze within
24 hours (no more than 2 to 3 lbs of food per cubic foot
[907-1,350 g per 28 L] of freezer space). Leave enough space in
the freezer for air to circulate around packages. Be sure to leave
enough room for the door to close tightly.

For more information on preparing food for freezing, check a
freezer guide or reliable cookbook.

Utility Compartment

(on some models)

The utility compartment can be placed in any position on the
refrigerator door.

Remove and Replace the Utility Bin

1. Remove utility compartment by grasping both ends and lifting

compartment up and out.

2. Replace the bin by sliding it in above the desired support and

pushing it down until it stops.

Door Bins

Large door bins hold gallon containers and the smaller door bins
hold 2-liter bottles. The door bins are adjustable and removable
for easy cleaning and adjusting.

Gallon Door Bin

NOTE: The gallon door bin can only be placed on the lower

support.

1. Insert the attachment brackets into the adjustment slots on

the door.

2. Push down on the bin to secure tabs.

3. If necessary, adjust interior shelves to allow for milk jugs and

tall beverage containers stored in the gallon door bin.

Door Bins

1. Remove the bin by lifting it up and pulling it out.

2. Replace the bin by sliding it in above the desired support and

pushing it down until it stops.

9

B

Water Filtration System

Do not use with water that is microbiologically unsafe or of
unknown quality without adequate disinfection before or
after the system.

Water Filter Indicator (on some models)

The water filter indicator, located on the control panel, will help
you know when to change the water filter.

A new water filter should display a reading of 99%. The reading in
the display will decrease as the filter life is used. A replacement
water filter should be ordered when “Order Filter” is displayed. It is
recommended that you replace the filter when “Change Filter” is
displayed or when water flow to your water dispenser and/or ice
maker decreases noticeably. See “Changing the Water Filter” later
in this section.

3. Align the ridge on the cap with the arrow on the new filter and

turn the cap until it snaps into place.

A
B

A. Cover
B. O-rings

4. Remove the covers from the O-rings. Be sure the O-rings are

still in place after the covers are removed.

5. Place the cap (removed in Step 2) on the new filter. Align the

ridge on the cap with the arrow on the filter. Turn the cap
clockwise until it snaps into place.

B

After changing the water filter, press and hold RESET for
2 seconds until the status display changes to 99%.

Changing the Water Filter

The water filter is located in the base grille below the freezer
compartment door. It is not necessary to remove the base grille to
remove the filter.

1. Remove the filter by pressing the eject button and pulling

straight out on the filter cap.
NOTES:

■ Avoid twisting the cap when removing the filter because

this could cause the cap to come off. If this occurs,
replace the cap and pull the filter straight out.

■ There will be water in the filter. Some spilling may occur.

A

A. Eject button
B. Filter cap

2. Remove the cap by turning it counterclockwise until it stops.
IMPORTANT: Do not discard the cap. It is part of your

refrigerator. Keep the cap to use with the replacement filter.

C

A

A. Eject button
B. Arrow on filter
C. Ridge on cap

6. Push the new filter into the opening in the base grille. As the

filter is inserted, the eject button will depress. The eject button
will pop back out when the filter is fully engaged.

7. Pull gently on the cap to check that the filter is securely in

place.

8. Discard the first three batches of ice produced after replacing

the filter.

Using the Ice Maker Without a Water Filter

You can operate the ice maker without a water filter. Your ice will
not be filtered.

1. Remove the filter by pressing the eject button and pulling on

the cap. See “Changing the Water Filter” earlier in this section.

2. Remove the cap by turning it counterclockwise until it stops.
IMPORTANT: Do not discard the cap. It is part of your

refrigerator. Keep the cap to use with the replacement filter.

3. With the cap in a horizontal position, insert the cap into the
base grille until it stops.

10

4. Turn the cap counterclockwise until the cap slips into the

attachment slot. Then, turn the cap clockwise until it is in a
horizontal position.

NOTE: The cap will not be even with the base grille.

REFRIGERATOR CARE

Ice Maker and Storage Bin

Turn the Ice Maker On/Off

The ice maker On/Off control is located on the left-hand side of
the ice bin.

1. To turn on the ice maker, slide the ice maker On/Off control to

the ON (up) position.
NOTE: Your ice maker has an automatic shutoff. As ice is

made, the ice cubes will fill the ice storage bin. The ice maker
sensors will automatically stop ice production, but the ice
maker control will remain in the ON (up) position.

2. To manually turn off the ice maker, slide the ice maker On/Off

control to the OFF (down) position as shown.

A

A. On/Off control

Ice Storage Bin Care

1. Slide the ice bin out of the freezer and lift up and out.

2. Empty the ice bin. Use warm water to melt the ice if

necessary.
NOTE: Do not use anything sharp to break up the ice in the

bin. This can cause damage to the ice container and the
dispenser mechanism.

3. Wash ice bin with warm water and a mild detergent, rinse well

and dry thoroughly. Do not use harsh or abrasive cleaners or
solvents.

REMEMBER:

■ Allow 24 hours to produce the first batch of ice.

■ Discard the first three batches of ice produced to avoid

impurities that may be flushed out of the system.

■ It may take 3 to 4 days for the ice bin to completely fill, if no

ice is used.

■ The quality of your ice will be only as good as the quality of the

water supplied to your ice maker.

■ Avoid connecting the ice maker to a softened water supply.

Water softener chemicals (such as salt) can damage parts of
the ice maker and lead to poor quality ice. If a softened water
supply cannot be avoided, make sure the water softener is
operating properly and is well maintained.

■ It is normal for the ice cubes to be attached at the corners.

They will break apart easily.

■ Do not store anything inside the ice bin.

Cleaning

WARNING

Explosion Hazard
Use nonflammable cleaner.
Failure to do so can result in death, explosion, or fire.

Both the refrigerator and freezer sections defrost automatically.
However, clean both sections about once a month to avoid
buildup of odors. Wipe up spills immediately.

To Clean Your Refrigerator:

1. Remove the top grille. See “Power On/Off Switch.”

2. Press power switch to OFF.

3. Remove all removable parts from inside, such as shelves,

crispers, etc.

4. Hand wash, rinse, and dry removable parts and interior

surfaces thoroughly. Use a clean sponge or soft cloth and a
mild detergent in warm water.

■ Do not use abrasive or harsh cleaners such as window

sprays, scouring cleansers, flammable fluids, cleaning
waxes, concentrated detergents, bleaches or cleansers
containing petroleum products on plastic parts, interior
and door liners or gaskets. Do not use paper towels,
scouring pads, or other harsh cleaning tools. These can
scratch or damage materials.

■ To help remove odors, you can wash interior walls with a

mixture of warm water and baking soda (2 tbs to 1 qt
[26 g to 0.95 L] of water).

5. Clean the exterior surfaces.

WARNING

Broken Glass Hazard
Do not hit refrigerator glass doors.
Protect glass surface and edges during installation or

removal of doors.
Failure to do so can result in serious eye injury or

minor cuts.

Glass door panels: Wash glass door panels with a clean
sponge or soft cloth and a mild detergent in warm water.

NOTE: Do not hit the glass with pots, pans, furniture, toys, or
other objects. Scratching, hitting, jarring or stressing the glass
may weaken its structure, causing an increased likelihood of
breakage at a later date.

11

Stainless steel panels: Wash stainless steel with a clean

A

A

sponge or soft cloth and a mild detergent in warm water.

■ To keep your stainless steel refrigerator looking like new

and to remove minor scuffs or marks, it is suggested that
you use the manufacturer’s approved Stainless Steel
Cleaner and Polish.

IMPORTANT: This cleaner is for Stainless Steel parts only!
Do not allow the Stainless Steel Cleaner and Polish to come

into contact with any plastic parts such as the trim pieces,
dispenser covers or door gaskets. If unintentional contact
does occur, clean plastic part with a sponge and mild
detergent in warm water. Dry thoroughly with a soft cloth. To
order the cleaner, see “Accessories.”

6. Press the power switch to ON.

7. Replace the top grille. See “Power On/Off Switch.”

Changing the Light Bulbs

NOTE: Not all appliance bulbs will fit your refrigerator. Be sure to
replace the bulb with one of the same size and shape. The lights
require a 40-watt maximum appliance bulb. Replacement bulbs
are available from your dealer.

Refrigerator Lights

There are three light bulbs located in the top front of the
refrigerator compartment behind a light shield.

1. Remove the top grille. See “Power On/Off Switch.”

2. Press power switch to the Off position.

3. Open the light shield. Grasp the light shield by the openings.

Gently push back and pull down, as shown, to access the
light bulbs.

A. Light shield

4. Remove the light bulb and replace it with one of the same

size, shape and wattage.

5. Close the light shield by raising it up into place.
NOTE: If needed, clean the light shield with a damp soft cloth.

6. Press the power switch to the On position.

7. Replace the top grille. See “Power On/Off Switch.”

Freezer Lights

There are two light bulbs located in the top of the freezer
compartment. One bulb is over the ice bin, and the other bulb is
over the freezer pan.

1. Slide open the ice bin or freezer pan to access the light bulb.

2. Remove the light bulb and replace it with one of the same

size, shape and wattage.

Power Interruptions

If the power will be out for 24 hours or less, keep the door or
doors closed (depending on your model) to help food stay cold
and frozen.

If the power will be out for more than 24 hours, do one of the
following:

■ Remove all frozen food and store it in a frozen food locker.

■ Place 2 lbs (907 g) of dry ice in the freezer for every cubic foot

(28 L) of freezer space. This will keep the food frozen for 2 to
4days.

■ If neither a food locker nor dry ice is available, consume or can

perishable food at once.

REMEMBER: A full freezer stays cold longer than a partially filled
one. A freezer full of meat stays cold longer than a freezer full of
baked goods. If you see that food contains ice crystals, it may be
refrozen, although the quality and flavor may be affected. If the
condition of the food is poor, dispose of it.

Vacation Care

Your refrigerator is equipped with the Sabbath Mode feature,
which is designed for the traveler who wishes to turn off the lights
and ice maker. By selecting this feature, the temperature set
points remain unchanged, the ice maker will be disabled and the
interior lights will turn off. For most efficient refrigerator operation,
it is recommended to exit the Sabbath Mode when it is no longer
required.

If You Choose to Leave the Refrigerator On
While You’re Away:

1. Use up any perishables and freeze other items.

2. Press SABBATH MODE pad.

3. If your refrigerator has an automatic ice maker, shut off the

water supply to the ice maker.

4. Empty the ice bin.

5. When you return from vacation, press SABBATH MODE to

return to normal operation.

If You Choose to Turn the Refrigerator Off
Before You Leave:

1. Remove all food from the refrigerator.

2. If your refrigerator has an automatic ice maker:

■ Turn off the water supply to the ice maker at least one day

ahead of time.

■ When the last load of ice drops, slide the ice maker control

to the OFF (down) position.

3. Depending on your model, turn the Thermostat Control

(or Refrigerator Control) to OFF. See “Using the Controls.”

4. Clean refrigerator, wipe it, and dry well.

5. Tape rubber or wood blocks to the tops of all doors to prop

them open far enough for air to get in. This stops odor and
mold from building up.

12

A

A. Light bulbs

TROUBLESHOOTING

Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.

Refrigerator Operation

The refrigerator will not operate

WARNING

Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,

fire, or electrical shock.

■ Power cord unplugged? Plug into a grounded 3 prong outlet.

■ Is outlet working? Plug in a lamp to see if the outlet is

working.

■ Household fuse blown or circuit breaker tripped? Replace

the fuse or reset the circuit breaker. If the problem continues,
call an electrician.

■ Are controls on? Make sure the refrigerator controls are on.

See “Using the Controls.”

■ Is refrigerator defrosting? Your refrigerator will regularly run

an automatic defrost cycle. Recheck in 30 minutes to see if it
is operating.

■ New installation? Allow 24 hours following installation for the

refrigerator to cool completely.
NOTE: Adjusting the temperature controls to coldest setting

will not cool either compartment more quickly.

The refrigerator is noisy

Refrigerator noise has been reduced over the years. Due to this
reduction, you may hear intermittent noises from your new
refrigerator that you did not notice from your old model. Below are
listed some normal sounds with an explanation.

■ Buzzing - heard when the water valve opens to fill the ice

maker

■ Pulsating - fans/compressor adjusting to optimize

performance

■ Rattling - flow of refrigerant, water line, or from items placed

on top of the refrigerator

■ Sizzling/Gurgling - water dripping on the heater during

defrost cycle

■ Popping - contraction/expansion of inside walls, especially

during initial cool-down

■ Water running - may be heard when water melts during the

defrost cycle and runs into the drain pan

■ Creaking/Cracking - occurs as ice is being ejected from the

ice maker mold.

The doors will not close completely

■ Door blocked open? Move food packages away from door.

■ Bin or shelf in the way? Push bin or shelf back in the correct

position.

The doors are difficult to open

WARNING

The motor seems to run too much

Your new refrigerator may run longer than your old one due to its
high-efficiency compressor and fans. The unit may run even
longer if the room is warm, a large food load is added, doors are
opened often, or if the doors have been left open.

Explosion Hazard
Use nonflammable cleaner.
Failure to do so can result in death, explosion, or fire.

■ Are the gaskets dirty or sticky? Clean gaskets with mild

soap and warm water.

The lights do not work

■ Is a light bulb loose in the socket or burned out? See

“Changing the Light Bulbs.”

■ Is the refrigerator in Sabbath Mode? See “Using the

Controls.”

■ Has the door been open more than 10 minutes? See “Using

the Controls.”

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Temperature and Moisture

Temperature is too warm

■ New installation? Allow 24 hours following installation for the

refrigerator to cool completely.

■ Door(s) opened often or left open? Allows warm air to enter

refrigerator. Minimize door openings and keep doors fully
closed.

■ Large load of food added? Allow several hours for

refrigerator to return to normal temperature.

■ Controls set correctly for the surrounding conditions?

Adjust the controls a setting colder. Check temperature in
24 hours. See “Using the Controls.”

■ Refrigerator not cooling? For models with digital controls,

turn the refrigerator OFF and then ON to reset. If this does not
correct the problem, call for service.

■ Air vents blocked? Remove any item from in front of the air

vents.

There is interior moisture buildup

NOTE: Some moisture buildup is normal.

■ Humid room? Contributes to moisture buildup.

■ Door(s) opened often or left open? Allows humid air to enter

refrigerator. Minimize door openings and keep doors fully
closed.

Ice and Water

The ice maker is not producing ice or not enough ice

■ Refrigerator connected to a water supply and the supply

shutoff valve turned on? Connect refrigerator to water
supply and turn water shutoff valve fully open.

■ Kink in the water source line? A kink in the line can reduce

water flow. Straighten the water source line.

■ Ice maker turned on? Make sure wire shutoff arm or switch

(depending on model) is in the ON position.

■ New installation? Wait 24 hours after ice maker installation

for ice production to begin. Wait 72 hours for full ice
production.

■ Large amount of ice recently removed? Allow 24 hours for

ice maker to produce more ice.

■ Ice cube jammed in the ice maker ejector arm?

Remove ice from the ejector arm with a plastic utensil.

■ Reverse osmosis water filtration system connected to

your cold water supply? This can decrease water pressure.
See “Water Supply Requirements” in either the Installation
Instruction booklet or the Use & Care Guide.

The ice cubes are hollow or small

NOTE: This is an indication of low water pressure.

■ Water shutoff valve not fully open? Turn the water shutoff

valve fully open.

■ Kink in the water source line? A kink in the line can reduce

water flow. Straighten the water source line.

■ Reverse osmosis water filtration system connected to

your cold water supply? This can decrease water pressure.
See “Water Supply Requirements.”

■ Questions remain regarding water pressure? Call a

licensed, qualified plumber.

Off-taste, odor or gray color in the ice

■ New plumbing connections? New plumbing connections

can cause discolored or off-flavored ice.

■ Ice stored too long? Discard ice. Wash ice bin. Allow

24 hours for ice maker to make new ice.

■ Odor transfer from food? Use airtight, moisture-proof

packaging to store food.

■ Are there minerals (such as sulfur) in the water? A water

filter may need to be installed to remove the minerals.

■ Is there a water filter installed on the refrigerator? Gray or

dark discoloration in ice indicates that the water filtration
system needs additional flushing.

ASSISTANCE OR SERVICE

If you need assistance or service, first see the “Troubleshooting”
section. Additional help is available. Call us at 1-800-JENNAIR

(1-800-536-6247) from anywhere in the U.S.A., or write:

Jenn-Air Brand Home Appliances

Customer eXperience Center

553 Benson Road

Benton Harbor, MI 49022-2692

Information may also be obtained by visiting our website at
www.jennair.com.

In Canada, for assistance, installation or service, call us at

1-800-807-6777, or write:

Jenn-Air Brand Home Appliances

Customer eXperience Centre

1901 Minnesota Court

Mississauga, Ontario L5N 3A7

In Canada, visit www.jennair.ca.
Please include a daytime phone number in your correspondence.

14

Keep this book and your sales slip together for future
reference. You must provide proof of purchase or installation
date for in-warranty service.

Write down the following information about your appliance to help
you obtain assistance or service if you ever need it. You will need
to know your complete model number and serial number. You can
find this information on the model and serial number label, located
on the inside wall of the refrigerator compartment.

Dealer name____________________________________________________
Serial number __________________________________________________
Address ________________________________________________________
Phone number __________________________________________________
Model number __________________________________________________
Purchase date __________________________________________________

ACCESSORIES

To order stainless steel cleaner or replacement filters, call
1-800-688-1100 and ask for the part number listed below or
contact your authorized Jenn-Air dealer. In Canada, call
1-800-807-6777.

WATER FILTER CERTIFICATIONS

Stainless Steel Cleaner and Polish:

Order Part #4396095

Replacement Water Filter:

Order Part #4396841 (T2RFWG2)

15

PERFORMANCE DATA SHEETS

Base Grille Water Filtration System

Model T2WG2L/T2RFWG2 Capacity 200 Gallons (757 Liters)

Model T2WG2/T2RFWG2 Capacity 200 Gallons (757 Liters)

System tested and certified by NSF International against NSF/ANSI
Standard 42 for the reduction of Chlorine Taste and Odor, Particulate
Class II*; and against NSF/ANSI Standard 53 for the reduction of Mercury,
Benzene, Toxaphene, O-dichlorobenzene, and Carbofuran.

This system has been tested according to NSF/ANSI Standards 42 and 53 for the reduction of the substances listed below. The
concentration of the indicated substances in water entering the system was reduced to a concentration less than or equal to the
permissible limit for water leaving the system, as specified in NSF/ANSI Standards 42 and 53.

Substance Reduction
Aesthetic Effects

Chlorine Taste/Odor
Particulate Class II

Contaminant
Reduction

Lead: @ pH 6.5***
Lead: @ pH 8.5***

Mercury: @ pH 6.5
Mercury: @ pH 8.5

Benzene 0.005 mg/L 0.0154 mg/L 0.015 mg/L ± 10% 0.0012 mg/L 0.0006 mg/L 92.22 96.34
O-Dichlorobenzene 0.6 mg/L 1.7571 mg/L 1.8 mg/L ± 10% 0.0250 mg/L 0.0066 mg/L 98.58 99.63
Toxaphene 0.003 mg/L 0.015 mg/L 0.015 mg/L ± 10% 0.001 mg/L 0.001 mg/L 93.33 93.33
Carbofuran 0.04 mg/L 0.0819 mg/L 0.08 mg/L ± 10% 0.0400 mg/L 0.0213 mg/L 51.13 74.00

Test Parameters: pH = 7.5 ± 0.5 unless otherwise noted. Flow = 0.85 gpm (3.2 Lpm). Pressure = 60 psig (413.7 kPa).
Temp. = 68°F to 71.6°F (20°C to 22°C). Rated service capacity = 200 gallons (757 liters).

■ It is essential that operational, maintenance, and filter

replacement requirements be carried out for the product to
perform as advertised.

■ Use replacement filter T2RFWG2, part #4396841.

2009 suggested retail price of $39.99 U.S.A./$43.99 Canada.
Prices are subject to change without notice.

Model T2WG2L: Style 1 – When the filter indicator reads 10%,
order a new filter. When the indicator reads 0%, it is
recommended that you replace the filter.

Style 2 – When the filter indicator changes from green to yellow,
order a new filter. When the indicator changes from yellow to red,
it is recommended that you replace the filter.

Style 3 – When the water filter status display changes from
“GOOD” to “ORDER,” order a new filter. When the filter indicator
reads “REPLACE,” it is recommended that you replace the filter.

Style 4 – Press FILTER to check the status of your water filter. If
the filter indicator light is yellow, order a new filter. If the filter
indicator light is red, it is recommended that you replace the filter.

Model T2WG2: Change the water filter cartridge every 6 months.
If the water flow to the water dispenser or ice maker decreases
noticeably before 6 months have passed, replace the water filter
cartridge more often.

NSF Reduction
Requirements

50% reduction

*

85% reduction

NSF Reduction
Requirements

0.010 mg/L

0.010 mg/L

0.002 mg/L

0.002 mg/L

Average
Influent

2.0182 mg/L
1333333 #/mL

Average
Influent

0.1533 mg/L

0.1400 mg/L

0.0058 mg/L

0.0059 mg/L

Influent Challenge
Concentration

2.0 mg/L ± 10%
At least 10,000 particles/mL

Influent Challenge
Concentration

0.15 mg/L ± 10%

0.15 mg/L ± 10%

0.006 mg/L ± 10%

0.006 mg/L ± 10%

■ These contaminants are not necessarily in your water supply.

Maximum
Effluent

0.06 mg/L
6600 #/mL

Maximum
Effluent

0.0005 mg/L

0.0007 mg/L

0.0002 mg/L

0.0005 mg/L

Average
Effluent

0.0536 mg/L

**

2325 #/mL

Average
Effluent

0.0005 mg/L

0.0006 mg/L

0.0002 mg/L

0.0003 mg/L

Minimum %
Reduction

97.03

99.51

Minimum %
Reduction

99.67

99.50

96.54

91.57

Average %
Reduction

97.34

99.83

Average %
Reduction

99.67

99.57

96.54

94.92

While testing was performed under standard laboratory
conditions, actual performance may vary.

■ The product is for cold water use only.

■ Do not use with water that is microbiologically unsafe or of

unknown quality without adequate disinfection before or after the
system.

■ Refer to the “Warranty” section for the Manufacturer’s name,

address and telephone number.

■ Refer to the “Warranty” section for the Manufacturer’s limited

warranty.

Application Guidelines/Water Supply Parameters

Water Supply
Water Pressure
Water Temperature
Service Flow Rate

City or Well
30 - 120 psi (207 - 827 kPa)
33° - 100°F (0.6° - 37.8°C)

0.85 gpm (3.2 Lpm) @ 60 psi

Class II particle size: 1 um to <5 um

*

Test requirement is at least 100,000 particles/mL of AC Fine Test Dust.

**

Compliant for Lead reduction requirements under NSF/ANSI Standard 53 as tested by Pace Analytical Services, Inc.

***

® NSF is a registered trademark of NSF International.

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