Jenn-air JIM158XYCX Warranty

https://jennair.custhelp.com
TO OBTAIN WARRANTY SERVICE.
JENN-AIR® REFRIGERATION
LIMITED WARRANTY
Applies to products purchased prior to April 1, 2015
Please have the following information available when you call the Customer eXperience Center:
Name, address and telephone number
Model number and serial number
A clear, detailed description of the problem
Proof of purchase including dealer or retailer name and address
IF YOU NEED SERVICE:
1. Before contacting us to arrange service, please determine whether your product requires repair. Some questions
can be addressed without service. Please take a few minutes to review the Troubleshooting or Problem Solver section of the Use and Care Guide, scan the QR code on the right to access additional resources, or visit https://jennair.custhelp.com.
2. All warranty service is provided exclusively by our authorized Jenn-Air Service Providers
Canada, direct all requests for warranty service to:
Jenn-Air Customer eXperience Center
1-800-JENNAIR (1-800-536-6247)
If outside the 50 United States or Canada, contact your authorized Jenn-Air dealer to determine whether another warranty applies.
FIVE YEAR LIMITED WARRANTY
WHAT IS COVERED WHAT IS NOT COVERED
THREE YEAR LIMITED WARRANTY (PARTS AND LABOR)
For three years from the date of purchase, when this major appliance is installed, operated and maintained according to instructions attached to or furnished with the product, Jenn-Air brand of Whirlpool Corporation or Whirlpool Canada LP (hereafter “Jenn-Air”) will pay for Factory Specified Replacement Parts and repair labor to correct defects in materials or workmanship that existed when this major appliance was purchased, or at its sole discretion replace the product. In the event of product replacement, your appliance will be warranted for the remaining term of the original unit's warranty period.
FOURTH THROUGH FIFTH YEAR LIMITED WARRANTY
(SEALED REFRIGERATION SYSTEM PARTS ONLY –
LABOR NOT INCLUDED)
In the fourth through the fifth years from the date of original purchase, when this major appliance is installed, operated and maintained according to the instructions attached to or furnished with the product, Jenn-Air will pay for factory specified parts for the following components to correct non-cosmetic defects in materials or workmanship in these parts that prevent function of this major appliance and that existed when this major appliance was purchased. This is a limited 5-year warranty on the below named parts only and does not include repair labor.
Sealed Refrigeration system (includes compressor, evaporator,
condenser, dryer/strainer, and connecting tubing).
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. Service must be provided by a Jenn-Air designated service company. This limited warranty is valid only in the United States or Canada and applies only when the major appliance is used in the country in which it was purchased. This limited warranty is effective from the date of original consumer purchase. Proof of original purchase date is required to obtain service under this limited warranty.
1. Commercial, non-residential or multiple-family use, or use inconsistent
with published user, operator or installation instructions.
2. In-home Instruction on how to use your product
3. Service to correct improper product maintenance or installation,
installation not in accordance with electrical or plumbing codes or correction of household electrical or plumbing (i.e. house wiring, fuses or water inlet hoses).
4. Consumable parts (i.e. light bulbs, batteries, air or water filters,
preservation solutions, etc.).
5. Damage from accident, misuse, abuse, fire, floods, acts of God or use
with products not approved by Jenn-Air.
6. Repairs to parts or systems to correct product damage or defects
caused by unauthorized service, alteration or modification of the appliance.
7. Cosmetic damage including scratches, dents, chips, and other damage
to appliance finishes unless such damage results from defects in materials and workmanship and is reported to Jenn-Air within 30 days.
8. Discoloration, rust or oxidation of surfaces resulting from caustic or
corrosive environments including but not limited to high salt concentrations, high moisture or humidity or exposure to chemicals.
9. Food or medicine loss due to product failure.
10. Pick-up or delivery. This product is intended for in-home repair.
11. Travel or transportation expenses for service in remote locations where
an authorized Jenn-Air servicer is not available.
12. Removal or reinstallation of inaccessible appliances or built-in fixtures
(i.e. trim, decorative panels, flooring, cabinetry, islands, countertops, drywall, etc.) that interfere with servicing, removal or replacement of the product.
13. Service or parts for appliances with original model/serial numbers
removed, altered or not easily determined.
The cost of repair or replacement under these excluded circumstances shall be borne by the customer.
. In the U.S. and
IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states and provinces do not allow limitations on the duration of implied warranties of merchantability or fitness, so this limitation may not apply to you. This warranty gives you specific legal rights, and you also may have other rights that vary from state to state or province to province.
Jenn-Air makes no representations about the quality, durability, or need for service or repair of this major appliance other than the representations contained in this warranty. If you want a longer or more comprehensive warranty than the limited warranty that comes with this major appliance, you should ask Jenn-Air or your retailer about buying an extended warranty.
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. JENN-AIR SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives you specific legal rights, and you also may have other rights that vary from state to state or province to province.
W10794332A
DISCLAIMER OF IMPLIED WARRANTIES
DISCLAIMER OF REPRESENTATIONS OUTSIDE OF WARRANTY
LIMITATION OF REMEDIES; EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGES
5/14
ATTACH YOUR RECEIPT HERE. PROOF OF PURCHASE IS REQUIRED
https://jennair.custhelp.com
TO OBTAIN WARRANTY SERVICE.
JENN-AIR® REFRIGERATION
LIMITED WARRANTY
Applies to products purchased on or after April 1, 2015
Please have the following information available when you call the Customer eXperience Center:
Name, address and telephone number
Model number and serial number
A clear, detailed description of the problem
Proof of purchase including dealer or retailer name and address
IF YOU NEED SERVICE:
1. Before contacting us to arrange service, please determine whether your product requires repair. Some questions
can be addressed without service. Please take a few minutes to review the Troubleshooting or Problem Solver section of the Use and Care Guide, scan the QR code on the right to access additional resources, or visit https://jennair.custhelp.com.
2. All warranty service is provided exclusively by our authorized Jenn-Air Service Providers
Canada, direct all requests for warranty service to:
Jenn-Air Customer eXperience Center
1-800-JENNAIR (1-800-536-6247)
If outside the 50 United States or Canada, contact your authorized Jenn-Air dealer to determine whether another warranty applies.
FIVE YEAR LIMITED WARRANTY
WHAT IS COVERED WHAT IS NOT COVERED
TWO YEAR LIMITED WARRANTY (PARTS & LABOR)
For two years from the date of purchase, when this major appliance is installed, operated and maintained according to instructions attached to or furnished with the product, Jenn-Air brand of Whirlpool Corporation or Whirlpool Canada LP (hereafter “Jenn-Air”) will pay for Factory Specified Replacement Parts and repair labor to correct defects in materials or workmanship that existed when this major appliance was purchased, or at its sole discretion replace the product. In the event of product replacement, your appliance will be warranted for the remaining term of the original unit's warranty period.
THIRD THROUGH FIFTH YEAR LIMITED WARRANTY
(SEALED REFRIGERATION SYSTEM PARTS ONLY –
LABOR NOT INCLUDED)
In the third through the fifth years from the date of original purchase, when this major appliance is installed, operated and maintained according to the instructions attached to or furnished with the product, Jenn-Air will pay for factory specified parts for the following components to correct non-cosmetic defects in materials or workmanship in these parts that prevent function of this major appliance and that existed when this major appliance was purchased. This is a limited 5-year warranty on the below named parts only and does not include repair labor.
Sealed Refrigeration system (includes compressor, evaporator,
condenser, dryer/strainer, and connecting tubing).
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. Service must be provided by a Jenn-Air designated service company. This limited warranty is valid only in the United States or Canada and applies only when the major appliance is used in the country in which it was purchased. This limited warranty is effective from the date of original consumer purchase. Proof of original purchase date is required to obtain service under this limited warranty.
1. Commercial, non-residential or multiple-family use, or use inconsistent
with published user, operator or installation instructions.
2. In-home Instruction on how to use your product.
3. Service to correct improper product maintenance or installation,
installation not in accordance with electrical or plumbing codes or correction of household electrical or plumbing (i.e. house wiring, fuses or water inlet hoses).
4. Consumable parts (i.e. light bulbs, batteries, air or water filters,
preservation solutions, etc.).
5. Defects or damage caused by the use of non-genuine Jenn-Air parts or
accessories.
6. Damage from accident, misuse, abuse, fire, floods, acts of God or use
with products not approved by Jenn-Air.
7. Repairs to parts or systems to correct product damage or defects
caused by unauthorized service, alteration or modification of the appliance.
8. Cosmetic damage including scratches, dents, chips, and other damage
to appliance finishes unless such damage results from defects in materials and workmanship and is reported to Jenn-Air within 30 days.
9. Discoloration, rust or oxidation of surfaces resulting from caustic or
corrosive environments including but not limited to high salt concentrations, high moisture or humidity or exposure to chemicals.
10. Food or medicine loss due to product failure.
11. Pick-up or delivery. This product is intended for in-home repair.
12. Travel or transportation expenses for service in remote locations where
an authorized Jenn-Air servicer is not available.
13. Removal or reinstallation of inaccessible appliances or built-in fixtures
(i.e. trim, decorative panels, flooring, cabinetry, islands, countertops, drywall, etc.) that interfere with servicing, removal or replacement of the product.
14. Service or parts for appliances with original model/serial numbers
removed, altered or not easily determined.
The cost of repair or replacement under these excluded circumstances shall be borne by the customer.
. In the U.S. and
IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states and provinces do not allow limitations on the duration of implied warranties of merchantability or fitness, so this limitation may not apply to you. This warranty gives you specific legal rights, and you also may have other rights that vary from state to state or province to province.
Jenn-Air makes no representations about the quality, durability, or need for service or repair of this major appliance other than the representations contained in this warranty. If you want a longer or more comprehensive warranty than the limited warranty that comes with this major appliance, you should ask Jenn-Air or your retailer about buying an extended warranty.
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. JENN-AIR SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives you specific legal rights, and you also may have other rights that vary from state to state or province to province.
2
LIMITATION OF REMEDIES; EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGES
DISCLAIMER OF REPRESENTATIONS OUTSIDE OF WARRANTY
DISCLAIMER OF IMPLIED WARRANTIES
12/14
GARANTIE LIMITÉE DES
APPAREILS DE
RÉFRIGÉRATION
S’applique aux produits achetés avant le 1er avril 2015
JENN-AIR
®
ATTACHEZ ICI VOTRE REÇU DE VENTE. UNE PREUVE D’ACHAT EST OBLIGATOIRE POUR OBTENIR L'APPLICATION DE LA GARANTIE.
Lorsque vous appelez le centre d'eXpérience de la clientèle, veuillez garder à disposition les renseignements suivants :
Nom, adresse et numéro de téléphone
Numéros de modèle et de série
Une description claire et détaillée du problème rencontré
Une preuve d'achat incluant le nom et l'adresse du marchand ou du détaillant
SI VOUS AVEZ BESOIN DE SERVICE :
1. Avant de nous contacter pour obtenir un dépannage, veuillez déterminer si des réparations sont nécessaires pour votre
produit. Certains problèmes peuvent être résolus sans intervention de dépannage. Prenez quelques minutes pour parcourir la section Dépannage ou Résolution de problèmes du guide d'utilisation et d'entretien, scannez le code QR ci-contre avec votre téléphone intelligent pour accéder à des ressources supplémentaires, ou rendez-vous sur le site http://www.jennair.ca.
2. Tout service sous garantie doit être effectué exclusivement par nos fournisseurs de dépannage autorisés Jenn-Air
É.-U. et au Canada, dirigez toutes vos demandes de service sous garantie au
Centre d’eXpérience de la clientèle Jenn-Air
1-800-JENNAIR (1-800-536-6247)
Si vous résidez à l'extérieur du Canada et des 50 États des États-Unis, contactez votre marchand Jenn-Air autorisé pour déterminer si une autre garantie s'applique.
GARANTIE LIMITÉE DE CINQ ANS
CE QUI EST COUVERT CE QUI N’EST PAS COUVERT
GARANTIE LIMITÉE DE TROIS ANS
Pendant trois ans à compter de la date d'achat, lorsque ce gros appareil ménager est installé, utilisé et entretenu conformément aux instructions jointes à ou fournies avec le produit, la marque Jenn-Air de Whirlpool Corporation ou Whirlpool Canada, LP (ci­après désignées “Jenn-Air”) décidera à sa seule discrétion de remplacer le produit ou de couvrir le coût des pièces spécifiées par l’usine et de la main-d’œuvre nécessaires pour corriger les vices de matériaux ou de fabrication qui existaient déjà lorsque ce gros appareil ménager a été acheté. S’il est remplacé, l'appareil sera couvert pour la période restant à courir de la garantie limitée d’un an du produit d’origine.
GARANTIE LIMITÉE DE LA QUATRIÈME À LA CINQUIÈME
ANNÉE (PIÈCES DU SYSTÈME DE RÉFRIGÉRATION SCELLÉ
UNIQUEMENT
De la quatrième à la cinquième année inclusivement à compter de la date d'achat, lorsque ce gros appareil ménager est installé, utilisé et entretenu conformément aux instructions jointes au produit ou fournies avec, la marque Jenn-Air paiera pour les pièces de rechange spécifiées par l'usine et la main-d'œuvre concernant les composants suivants pour corriger les défauts non esthétiques de matériau ou de fabrication de ladite pièce qui empêchent le réfrigérateur de fonctionner et qui étaient déjà présents lorsque ce gros appareil ménager a été acheté :
(PIÈCES ET MAIN-D’ŒUVRE)
– MAIN-D’ŒUVRE NON COMPRISE)
Système de réfrigération scellé (y compris le compresseur, l'évaporateur, le condenseur, le séchoir/filtre et les conduits de connexion).
LE SEUL ET EXCLUSIF RECOURS DU CLIENT DANS LE CADRE DE LA PRÉSENTE GARANTIE LIMITÉE CONSISTE EN LA RÉPARATION PRÉVUE PAR LA PRÉSENTE. Le service doit être fourni par une compagnie de service désignée par Jenn-Air. Cette garantie limitée est valide uniquement aux États-Unis ou au Canada et s’applique exclusivement lorsque le gros appareil ménager est utilisé dans le pays où il a été acheté. La présente garantie limitée est valable à compter de la date d'achat initial par le consommateur. Une preuve de la date d’achat initial est exigée pour obtenir un dépannage dans le cadre de la présente garantie limitée.
1. Usage commercial, non résidentiel ou par plusieurs familles, ou non-respect
des instructions de l'utilisateur, de l'opérateur ou des instructions d'installation.
2. Visite d'instruction à domicile pour montrer à l'utilisateur comment utiliser
l'appareil.
3. Visites de service pour rectifier une installation ou un entretien fautifs du
produit, une installation non conforme aux codes d’électricité ou de plomberie, ou la rectification de l'installation électrique ou de la plomberie du domicile (ex : câblage électrique, fusibles ou tuyaux d'arrivée d'eau du domicile).
4. Pièces consomptibles (ex : ampoules, batteries, filtres à air ou à eau, solutions
de conservation, etc.).
5. Dommages causés par : accident, mésusage, abus, incendie, inondations,
catastrophe naturelle ou l'utilisation de produits non approuvés par Jenn-Air.
6. Réparations aux pièces ou systèmes dans le but de rectifier un dommage ou
des défauts résultant d'une réparation, altération ou modification non autorisée faite à l'appareil.
7. Défauts d'apparence, notamment les éraflures, traces de choc, fissures ou tout
autre dommage subi par le fini de l'appareil ménager, à moins que ces dommages ne résultent de vices de matériaux ou de fabrication et ne soient signalés à Jenn-Air dans les 30 jours suivant la date d'achat.
8. Décoloration, rouille ou oxydation des surfaces résultant d'environnements
caustiques ou corrosifs incluant des concentrations élevées de sel, un haut degré d'humidité ou une exposition à des produits chimiques (exemples non exhaustifs).
9. Perte d'aliments ou de médicaments due à la défaillance du produit.
10. Enlèvement ou livraison. Ce produit est conçu pour être réparé à l'intérieur du
domicile.
11. Frais de déplacement et de transport pour le dépannage/la réparation dans
une région éloignée où une compagnie de service Jenn-Air autorisée n’est pas disponible.
12. Retrait ou réinstallation d'appareils inaccessibles ou de dispositifs préinstallés
(ex : garnitures, panneaux décoratifs, plancher, meubles, îlots de cuisine, plans de travail, panneaux de gypse, etc.) qui entravent le dépannage, le retrait ou le remplacement du produit.
13. Service et pièces pour des appareils dont les numéros de série et de modèle
originaux ont été enlevés, modifiés ou ne peuvent pas être facilement identifiés.
Le coût d’une réparation ou d’un remplacement dans le cadre de ces circonstances exclues est à la charge du client.
. Aux
http://www.jennair.ca
3
Loading...
+ 7 hidden pages