JENNAIR JIM158XYCX, JIM159XYCX, JIM159XYRS, JIM158XYRS Owner's Manual

JENN-AIR™ ICE MAKER
FÁBRICA DE HIELO JENN-AIR™
MACHINE À GLAÇONS JENN-AIR™

USE & CARE GUIDE

For questions about features, operation/performance, parts, accessories, or service, call:
1-800-JENNAIR (1-800-536-6247) or visit our website at www.jennair.com.
In Canada, call: 1-800-JENNAIR (1-800-536-6247) or visit our website at www.jennair.ca.
MANUAL DE USO Y CUIDADO
Si tiene preguntas respecto a las características, funcionamiento, rendimiento, partes, accesorios o servicio técnico, llame al:
1-800-JENNAIR (1-800-536-6247) o visite nuestro sitio web en www.jennair.com..

GUIDE D’UTILISATION ET D’ENTRETIEN

Pour des questions à propos des caractéristiques, du fonctionnement/rendement, des pièces, des accessoires ou du service, composer le:
1800JENNAIR (1800536-6247) ou visiter notre site Web au www.jennair.com.
Au Canada, composer le: 1800JENNAIR (1800536-6247) ou visiter notre site Web au www.jennair.ca.
W10519943E
1
TABLE OF CONTENT
USE & CARE GUIDE .......................................................................1
ICE MAKER SAFETY ......................................................................3
INSTALLATION INSTRUCTIONS ...................................................4
Unpack the Ice Maker ..................................................................4
Location Requirements ................................................................4
Electrical Requirements ...............................................................5
Water Supply Requirements ........................................................5
Vacation or Extended Time
Without Use ..................................................................................5
Connect Water Supply .................................................................5
Drain Pump Installation
(on some models) .............................................................6
Drain Connection .........................................................................9
Door Reversal—Side Swing Only ..............................................10
Leveling ......................................................................................12
Water Filtration System ..............................................................12
ICE MAKER USE ..........................................................................13
How Your Ice Maker Works ........................................................13
Using the Controls .....................................................................14
Normal Sounds ..........................................................................14
CONTENIDO
MANUAL DE USO Y CUIDADO .....................................................1
SEGURIDAD DE LA FÁBRICA DE HIELO ..................................23
INSTRUCCIONES DE INSTALACIÓN ......................................... 24
Cómo desempacar la fábrica de hielo .......................................24
Requisitos de ubicación .............................................................24
Requisitos eléctricos ..................................................................25
Requisitos de suministro de agua .............................................25
Vacaciones o tiempo prolongado sin uso .................................25
Conexión del suministro de agua ..............................................26
Sistema de la bomba de desagüe
(en algunos modelos) .....................................................27
Conexión de desagüe ................................................................30
Reversión de puertas—Solo lado de apertura ..........................31
Nivelación ...................................................................................33
Sistema de ltración de agua ....................................................33
USO DE LA FÁBRICA DE HIELO ................................................34
Para entender el funcionamiento de su fábrica de hielo ...........34
Uso de los controles ..................................................................35
Sonidos normales ......................................................................35
ICE MAKER CARE........................................................................15
Cleaning .....................................................................................15
Vacation and Moving Care .........................................................17
TROUBLESHOOTING ..................................................................18
Ice Maker Operation...................................................................18
Ice Production ............................................................................19
Ice Quality ...................................................................................19
Plumbing Problems ....................................................................20
ASSISTANCE OR SERVICE .........................................................20
In the U.S.A. ...............................................................................20
In Canada ...................................................................................20
Accessories ................................................................................21
PERFORMANCE DATA SHEET ...................................................21
WARRANTY ..................................................................................22
CUIDADO DE LA FÁBRICA DE HIELO .......................................36
Limpieza .....................................................................................36
Cuidado durante las vacaciones ylas mudanzas .....................38
SOLUCIÓN DE PROBLEMAS......................................................39
Funcionamiento de la fábrica de hielo .......................................39
Producción de hielo ...................................................................40
Calidad del hielo .........................................................................40
Problemas de plomería ..............................................................41
ASISTENCIA O SERVICIO TÉCNICO .........................................41
En Estados Unidos .....................................................................41
En Canadá ..................................................................................41
Accesorios ..................................................................................42
HOJA DE DATOS DE RENDIMIENTO.........................................42
GARANTÍA.....................................................................................43
CONTENU
GUIDE D’UTILISATION ET D’ENTRETIEN ................................... 1
SÉCURITÉ DE LA MACHINE À GLAÇONS ................................45
INSTRUCTIONS D’INSTALLATION .............................................46
Déballage de la machine à glaçons ...........................................46
Exigences d’emplacement .........................................................46
Spécications électriques ..........................................................47
Spécications de l’alimentation eneau .....................................47
Vacances ou longue période d’inutilisation ...............................47
Raccordement à la canalisationd’eau ......................................48
Installation de la pompe devidange
(sur certains modèles) ....................................................49
Raccord au drain ........................................................................51
Inversion du sens de la porte– porte à ouverture latérale unique-
ment............................................................................................52
Réglage de l’aplomb ..................................................................54
Système de ltration de l’eau ....................................................55
2
UTILISATION DE LA MACHINE À GLAÇONS ............................ 56
Comment utiliser la machine àglaçons .....................................56
Utilisation des commandes .......................................................56
Sons normaux ............................................................................57
ENTRETIEN DE LA MACHINE À GLAÇONS ..............................58
Nettoyage ...................................................................................58
Précautions à prendre lors de vacances ou d’un déménagement 60
DÉPANNAGE .................................................................................61
Fonctionnement de la machine à glaçons .................................61
Production de glaçons ...............................................................62
Qualité des glaçons ....................................................................62
Problèmes de plomberie ............................................................63
ASSISTANCE OU SERVICE .........................................................63
Aux É.-U. ....................................................................................63
Au Canada ..................................................................................63
Accessoires ................................................................................64
FEUILLES DE DONNÉES SUR LA PERFORMANCE ................64
GARANTIE. ....................................................................................65

ICE MAKER SAFETY

Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.”
These words mean:
You can be killed or seriously injured if you don't immediately
DANGER
WARNING
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed.
IMPORTANT SAFETY INSTRUCTIONS
WARNING
precautions
Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter. Do not use an extension cord.
: To reduce the risk of fire, electric shock, or injury when using your ice maker, follow these basic
:
follow instructions.
You
can be killed or seriously injured if you don't
instructions.
Disconnect power before manually cleaning the inside components. Disconnect power before servicing.
Replace all parts and panels before operating.
Use two or more people to move and install ice maker.
follow
SAVE THESE INSTRUCTIONS
State of California Proposition 65 Warnings:
WARNING: This product contains one or more chemicals known to the State of California to cause cancer.
WARNING: This product contains one or more chemicals known to the State of California to cause birth defects or other reproductive harm.
3

INSTALLATION INSTRUCTIONS

B
A

Unpack the Ice Maker

WARNING
Excessive Weight Hazard
Use two or more people to move and install ice maker.
Failure to do so can result in back or other injury.
Removing packaging materials
Remove tape and glue from your ice maker before using.
■ To remove any remaining tape or glue from the exterior of the
ice maker, rub the area briskly with your thumb. Tape or glue residue can also be easily removed by rubbing a small amount of liquid dish soap over the adhesive with your ngers. Wipe with warm water and dry.
■ Do not use sharp instruments, rubbing alcohol, ammable
uids, or abrasive cleaners to remove tape or glue. Do not use chlorine bleach on the stainless steel surfaces of the ice maker. These products can damage the surface of your ice maker.
Cleaning before use
After you remove all of the packaging materials, clean the inside of your ice maker before using it. See the cleaning instructions in the “Ice Maker Care” section.

Location Requirements

■ To ensure proper ventilation for your ice maker, the front
side must be completely unobstructed. The ice maker may be closed-in on the top and three sides, but the installation should allow the ice maker to be pulled forward for servicing if necessary.
■ Installation of the ice maker requires a cold water supply inlet
of ¼" (6.35 mm) OD soft copper tubing with a shutoff valve or a Whirlpool supply line Part Number 8212547RB, and a Whirlpool approved drain pump, Part Number 1901A, only to carry the water to an existing drain.
■ Choose a well ventilated area with temperatures above 55°F
(13°C) and below 110°F (43°C). Best results are obtained between 70°F and 90°F (21ºC and 32°C).
■ The ice maker be installed in an area sheltered from the
elements, such as wind, rain, water spray, or drip.
■ When installing the ice maker under a counter, follow the
recommended opening dimensions shown. Place electrical and plumbing xtures in the recommended location as shown.
NOTES:
■ Check that the power supply cord is not damaged,
pinched or kinked between the ice maker and the cabinet.
■ Check that the water supply line is not damaged, pinched
or kinked between the ice maker and the cabinet.
■ Check that the drain line (on some models) is not
damaged, pinched or kinked between the ice maker and the cabinet.
■ Check that the ice maker door is not ush with the
standard cabinets to avoid problems with opening the ice maker door.
14¹⁄₂"
(36.8 cm)
34"
(86.4 cm)
Min.
¹⁄₂"
34
(87.6 cm)
Max.
3¹⁄₂" (8.9 cm)
24"
(60.1 cm)
(45.7 cm)
9" (22.9 cm)
18"
28¹⁄₂"
(72.4 cm)
A. Recommended location for electrical and plumbing xtures B. Floor level
■ Choose a location where the oor is even. It is important for
the ice maker to be level in order to work properly. If needed, you can adjust the height of the ice maker by changing the height of the front and rear leveling legs. See “Leveling.”
4

Electrical Requirements

WARNING
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death, fire, or electrical shock.
Before you move your ice maker into its nal location, it is important to make sure you have the proper electrical connection:
A 115 volt, 60 Hz., AC-only, 15 or 20 amp electrical supply, properly grounded in accordance with the National Electrical Code and local codes and ordinances, is required.
It is recommended that a separate circuit, serving only your ice maker, be provided. Use a receptacle which cannot be turned off by a switch or pull chain.
IMPORTANT: If this product is connected to a GFCI (Ground Fault Circuit Interrupter) equipped outlet, nuisance tripping of the power supply may occur, resulting in loss of cooling. Ice quality may be affected. If nuisance tripping has occurred, and if the condition of the ice appears poor, dispose of it.
Recommended Grounding Method
The ice maker must be grounded. The ice maker is equipped with a power supply cord having a 3 prong grounding plug. The cord must be plugged into a mating, 3 prong, grounding-type wall receptacle, grounded in accordance with the National Electrical Code and local codes and ordinances. If a mating wall receptacle is not available, it is the personal responsibility of the customer to have a properly grounded, 3 prong wall receptacle installed by a qualied electrician.

Water Supply Requirements

Check that the water supply lines are insulated against freezing conditions. Ice formations in the supply lines can increase water pressure and damage your ice maker or home. Damage from frozen supply lines is not covered by the warranty.
Important: A cold water supply with water pressure of between 30 and 120 psi (207 and 827 kPa) is required to operate the ice maker.
Note: If the water pressure is less than what is required, ice cubes could be hollow or irregular shaped. If you have questions about your water pressure, call a licensed, qualied plumber.
Reverse Osmosis Water Supply IMPORTANT:
■ A reverse osmosis water ltration system is not recommended
for ice makers that have a drain pump installed.
■ For gravity drain systems only.
■ The pressure of the water supply coming out of a reverse
osmosis system going to the water inlet valve of the ice maker needs to be between 30 and 120 psi (207 and 827 kPa).
If a reverse osmosis water ltration system is connected to your cold water supply, the water pressure to the reverse osmosis system needs to be a minimum of 40 to 60 psi (276 to 414 kPa).
NOTE: The reverse osmosis system must provide 1 gal. (3.8 L) of water per hour to the ice maker for proper ice maker operation. If a reverse osmosis system is desired, only a whole-house capacity reverse osmosis system, capable of maintaining the steady water supply required by the ice maker, is recommended. Faucet capacity reverse osmosis systems are not able to maintain the steady water supply required by the ice maker.
If the water pressure to the reverse osmosis system is less than 40 to 60 psi (276 to 414 kPa):
■ Check to see whether the sediment lter in the reverse
osmosis system is blocked. Replace the lter if necessary.
■ Allow the storage tank on the reverse osmosis system to rell
after heavy usage.
If you have questions about your water pressure, call a licensed, qualied plumber.
Vacation or Extended Time
Without Use
■ When you will not be using the ice maker for an extended
period of time, turn off the water and power supply to the ice maker.
■ Check that the water supply lines are insulated against
freezing conditions. Ice formations in the supply lines can increase water pressure and cause damage to your ice maker or home. Damage from freezing is not covered by the warranty.

Connect Water Supply

Read all directions before you begin.
IMPORTANT:
■ Plumbing shall be installed in accordance with the
International Plumbing Code and any local codes and ordinances.
■ Use copper tubing or Whirlpool supply line, Part Number
8212547RP, and check for leaks.
5
■ Install tubing only in areas where temperatures will remain
A B
B
C
A
A
C
B
DA B C
above freezing.
Tools Needed
Gather the required tools and parts before starting installation:
■ Flat-blade screwdriver
7
⁄16" and ½" open-end wrenches or two adjustable wrenches
■ ¼" nut driver
NOTE: Do not use a piercing-type or ³⁄16" (4.76 mm) saddle valve which reduces water ow and clogs more easily.
Connecting the Water Line
1. Turn off main water supply. Turn on nearest faucet long
enough to clear line of water.
2. Using a ½" copper supply line with a quarter-turn shutoff
valve or the equivalent, connect the ice maker as shown. NOTE: To allow sufcient water ow to the ice maker, a minimum ½" diameter home supply line is recommended.
Rear View
A. Copper tubing B. Water supply tube clamp
C. Inlet water tube clamp and
supply line connector
6. Remove and discard the short, black plastic tube from the
end of the water line inlet.
7. Thread the nut onto the end of the tubing. Tighten the nut by
hand. Then tighten it with a wrench two more turns. Do not overtighten.
NOTE: To avoid rattling, be sure the copper tubing does not touch the cabinet’s side wall or other parts inside the cabinet.
A. Bulb B. Nut
3. Now you are ready to connect the copper tubing. Use ¼"
(6.35 mm) OD soft copper tubing for the cold water supply.
■ Ensure that you have the proper length needed for the job.
Be sure both ends of the copper tubing are cut square.
■ Slip compression sleeve and compression nut on copper
tubing as shown. Insert end of tubing into outlet end squarely as far as it will go. Screw compression nut onto outlet end with adjustable wrench. Do not overtighten.
A. Compression sleeve B. Compression nut
C. Copper tubing
4. Place the free end of the tubing into a container or sink, and
turn on main water supply and ush out tubing until water is clear. Turn off shutoff valve on the water pipe.
IMPORTANT: Always drain the water line before making the nal connection to the inlet of the water valve to avoid possible water valve malfunction.
5. Bend the copper tubing to meet the water line inlet which is
located on the back of the ice maker cabinet as shown. Leave a coil of copper tubing to allow the ice maker to be pulled out of the cabinet or away from the wall for service.
A. Line to ice maker B. Nut (purchased)
C. Ferrule (purchased) D. Supplied line from ice maker
8. Install the water supply tube clamp around the water supply
line to reduce strain on the coupling.
9. Turn shutoff valve ON.
10. Check for leaks. Tighten any connections (including
connections at the valve) or nuts that leak.
Drain Pump Installation
(on some models)
NOTE: Connect drain pump to your drain in accordance with all state and local codes and ordinances. It may be desirable to insulate drain tube thoroughly up to drain inlet to minimize condensation on the drain tube. Insulated tube kit Part Number W10365792 is available for purchase. Drain pump is designed to pump water to a maximum height of 10 ft (3 m). Use only Whirlpool approved drain pump kit Part Number 1901A. Do not connect the outlet end of the drain tube to a closed pipe system to keep drain water from backing up into the ice maker.
Kit Contains:
■ Drain pump kit Part Number 1901A
5
⁄8" ID x 5¹⁄8" drain tube (ice maker bin to drain pump reservoir
inlet)
■ ½" ID x 10 ft (3 m) drain tube hose (drain pump discharge to
household drain)
5
⁄16" ID x 32" (81 cm) vent tube (drain pump reservoir vent to
ice maker cabinet back)
■ Cable clamps (secures vent tube to back of ice maker) (3)
6
■ #8-32 x
B
C
D
E
A
3
⁄8" pump mounting screws (secures drain pump to
baseplate and clamps to back of ice maker) (5)
5
⁄8" small adjustable hose clamp (secures vent to drain pump)
7
⁄8" large adjustable hose clamp, (secures drain tube to ice
maker bin and drain pump reservoir inlet) (3)
■ Rear panel (2)
■ Instruction sheet
If Ice Maker Is Currently Installed
NOTE: If ice maker is not installed, please proceed to “Drain
Pump Installation” section.
1. Push the selector switch to the Off position.
Water Supply Line
A
B
C
WARNING
Electrical Shock Hazard
Disconnect power before servicing.
Replace all parts and panels before operating.
Failure to do so can result in death or electrical shock.
2. Unplug ice maker or disconnect power.
3. Turn off water supply. Wait 5 to 10 minutes for the ice to fall
into the storage bin. Remove all ice from bin.
4. Unscrew the drain cap from the bottom of the water
pan located inside the storage bin. Allow water to drain completely. Replace drain cap. See “Drain Cap” illustration.
Drain Cap
A. ¼" copper tubing B. Cable clamp C. ¼" compression nut
D. Ferrule (sleeve) E. Ice maker connection
Drain Pump Installation
NOTE: Do not kink, smash or damage tubes or wires during
installation.
1. Unplug ice maker or disconnect power.
2. Remove rear panel. See “Rear Panel” illustration for 5 screw
locations. Pull rear panel away from the drain tube and discard.
Rear Panel
A
A
A. Drain cap
5. If ice maker is built into cabinets, pull ice maker out of the
opening.
6. Disconnect water supply line. See “Water Supply Line”
illustration.
A. Screw locations
3. Remove the old drain tube and clamp attached to the ice
maker bin.
NOTE: Discard old drain tube and clamp.
4. Install new drain tube (5⁄8" ID x 5¹⁄8") from ice maker bin to
drain pump reservoir inlet using new adjustable clamps. See “Drain Tube” illustration.
NOTES:
■ Do not kink.
■ Trim tube length, if required.
7
Drain Tube
A
B
C
D
A
Drain Pump Mounting Tab Slot
7
8
A.
" adjustable hose clamp
B. Drain tube (ice bin to drain pump)
7
8
C.
" adjustable hose clamp
D. Drain pump reservoir inlet
5. Install vent tube (5⁄16" ID x 32" [81 cm]) to drain pump reservoir
vent. Use one 5⁄8" small adjustable clamp, supplied. See “Parts Locations” illustration.
NOTE: Do not install household drain tube at this time.
Parts Locations
A
B
D
E
C
G
F
A. Vent tube
5
8
B.
" hose clamp C. Drain pump discharge tube D. Drain pump
E. Ice maker unit power cord F. #8-32 x G. Drain pump power cord, clamp
3
andscrew
8
" pump mounting screws
6. Remove power cord clamp and ground screw attached to ice
maker power cord, which is mounted to the unit base. See “Parts Locations” illustration.
NOTE: Clamp and screw will be reused.
7. Slide drain pump into the ice maker base on the right side.
The pump mounting tab should slip into the rectangular slot in the ice maker base. It will be necessary to tip the pump slightly to slip into the slot. See “Drain Pump Mounting Tab Slot” illustration.
A. Mounting tab slot
Drain Pump Installed
A
A. Drain pump installed
8. Align the 2 screw holes at the rear of the pump. Use two
#8-32 x 3⁄
8
" screws, supplied. See “Parts Locations”
illustration.
9. Connect drain tube to ice maker bin outlet (5⁄8" ID), using 7⁄8"
adjustable clamp, supplied. See “Drain Tube” illustration.
10. Coil ice maker power cord into a 4" (10.2 cm) diameter
coil. Wrap electrical tape around the power cord in several places to keep the cord in a coil. Locate coiled power cord between the drain pump and side of enclosure and plug into the receptacle of the drain pump. See “Parts Locations” illustration.
11. Attach the drain pump power cord to ice maker unit base with
clamp and screw (removed in Step 6) that was used to attach ice maker power cord. See “Parts Locations” illustration.
12. Place new rear panel (small one for 15" ice makers, large one
for 18") against the back of the ice maker. Route the vent tube and drain pump discharge tube through cutouts in the rear panel.
13. Secure rear panel with original screws. See “Rear Panel”
illustration.
14. Secure vent tube to back of ice maker using 3 clamps
and three #8-32 x 3⁄8" screws, supplied. See “Vent Tube” illustration.
8
Vent Tube
A
B
A
NOTE: Do not pinch, kink or damage the vent tube. Check that it is not damaged, or pinched or kinked between the cabinet and the ice maker.
A. Vent tube B. Clamps and screws
15. Attach ½" ID x 10 ft (3 m) drain tube to pump discharge tube.
See “Parts Locations” illustration.
16. Connect ice maker to water supply and install ice maker as
specied by the product installation instructions.
17. Check all connections for leaks.

Drain Connection

Gravity Drain System
Connect the ice maker drain to your drain in accordance with all state and local codes and ordinances. If the ice maker is provided with a gravity drain system, follow these guidelines when installing drain lines. This will help keep water from owing back into the ice maker storage bin and potentially owing onto the oor, causing water damage.
■ Drain lines must have a minimum of
diameter.
■ Drain lines must have a 1" drop per 48" (2.54 cm drop per
122 cm) of run or ¼" drop per 12" (6.35 mm per 30.48 cm) of run and must not have low points where water can settle.
■ The oor drains must be large enough to accommodate
drainage from all drains.
■ The ideal installation has a standpipe with a 1½" (3.81 cm) to
2" (5.08 cm) PVC drain reducer installed directly below the outlet of the drain tube as shown. You must maintain a 1" (2.54 cm) air gap between the drain hose and the standpipe.
■ Do not connect the outlet end of the drain tube to a closed
pipe system to keep drain water from backing up into the ice maker.
IMPORTANT: A drain pump is necessary when a oor drain is not available. A Drain Pump kit, Part Number 1901A, is available for purchase.
Side View
5
⁄8" (15.88 mm) inside
WARNING
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
20" (50.80 cm)
1⁷⁄₈"
(1.9 cm)
1" (2.5 cm)
2" - 1¹⁄₂" (5 cm - 3.8 cm)
Failure to follow these instructions can result in death, fire, or electrical shock.
18. Plug in ice maker or reconnect power.
19. Turn on ice maker.
20. Wait for rinsing cycle, approximately 5 minutes, to be sure the
A. Drain hose B. 1" (2.54 cm) air gap C. PVC drain reducer
D. Center of drain should be 20" (50.8 cm) from front of door, with or without the ¾" (1.91 cm) panel on the door. The drain should also be centered from left to right
13
16
(8
" from either side of the ice maker).
ice maker is operating properly.
B
C
D
9
Drain Pump System (on some models)
A
IMPORTANT:
■ Connect the ice maker drain to your drain in accordance with
the International Plumbing Code and any local codes and ordinances.
■ The drain pump discharge line must terminate at an open
sited drain.
■ Maximum rise 10 ft (3.1 m)
■ Maximum run 100 ft (30.5 m)
NOTES:
■ If the drain hose becomes twisted and water cannot drain,
your ice maker will not work.
■ It may be desirable to insulate the drain line thoroughly
up to the drain inlet. An Insulation Sleeve kit, Part Number W10365792, is available for purchase.
■ Do not connect the outlet end of the drain tube to a closed
pipe system to keep drain water from backing up into the ice maker.
Connecting the Drain
After ensuring that the drain system is adequate, follow these steps to properly place the ice maker:

Door Reversal—Side Swing Only

Tools Needed
Gather the required tools and parts before starting installation.
5
⁄16" wrench ■ Flat putty knife
■ ¼" wrench ■ Phillips screwdriver
Hinge pin
Handle screw
Remove Stainless Steel Door Wrap Panel (on some models)
5
16
" hex-head hinge screw
End cap screw
WARNING
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death, fire, or electrical shock.
1. Plug into a grounded 3 prong outlet.
WARNING
Excessive Weight Hazard
Use two or more people to move and install ice maker.
Failure to do so can result in back or other injury.
A. Hex-head screws
1. Remove the 2 hex-head screws located under the stainless
steel door wrap panel ange on the bottom of the door.
2. Pull up and outward on the door wrap panel from the bottom.
3. Rotate the door wrap panel until it separates from the door
and pull up. NOTE: Be sure the edge guards do not separate from the
door wrap panel.
Door Stop and End-Cap Reversal
WARNING
2. Style 1—For gravity drain system, push the ice maker into
position so that the ice maker drain tube is positioned over the PVC drain reducer. See “Gravity Drain System.”
Style 2—For drain pump system connect the drain pump outlet hose to the drain. See “Drain Pump System.”
3. Recheck the ice maker to be sure that it is level. See
“Leveling.”
4. If it is required by your local sanitation code, seal the cabinet
to the oor with an approved caulking compound after all water and electrical connections have been made.
10
Electrical Shock Hazard
Disconnect power before servicing.
Replace all parts and panels before operating.
Failure to do so can result in death or electrical shock.
1. Unplug the ice maker or disconnect power.
2. Remove the handle screws and handle (on some models).
B
D
C
A
B
D
C
3. Remove the hinge pin from the top hinge.
4. Remove the door from the hinges and replace the top hinge
pin.
5. Remove the screw and door stop at corner A. Remove the
screw and end cap at corner C. Place the door stop at corner C, and tighten screw. Place the end cap at corner A, and tighten screw.
6. Remove the screw and door stop at corner D. Remove the
screw and end cap at corner B. Place the door stop at corner B, and tighten screw. Place the end cap at corner D, and tighten screw.
A
Top Hinge
A B
C
D
E
A. Top corner open (no end cap) B. Beginning top corner end cap
C. Beginning bottom corner end cap D. Bottom corner open (no end cap)
7. Depending on your model, the brand badge for the front door
of your ice maker may be in the package with the Use and Care Guide. Fasten the brand badge to the door.
8. Set the door aside.
Reverse Hinges
1. Unscrew and remove the top hinge. Replace the screws in the
empty hinge holes.
2. Remove the screws from the bottom of the opposite side of
the ice maker cabinet. Turn the top hinge upside down so that the hinge pin points up. Place the hinge on the bottom opposite side of the ice maker and tighten screws.
3. Remove the “old” bottom hinge screws and hinge. Replace
the screws in the empty hinge holes.
4. Remove the screws from the top of the opposite side of the
ice maker cabinet. Turn the hinge upside down so that the hinge pin points down. Place the hinge on the top opposite side of the ice maker and tighten the screws.
5. Remove the top hinge pin.
A. Hinge pin B. Phillips-head countersink screw C. Hinge pin sleeve
D. Hinge E. Hex-head hinge screw
Bottom Hinge
E
A. Hex-head hinge screw B. Hinge pin sleeve C. Phillips-head countersink screw
D. Hinge pin E. Hinge
Reverse Door Catch
1. Remove the white decorative screws from the opposite side
of the door and set aside.
2. Remove the screws from the magnetic door catch and replace
it on the opposite side of the door.
Replace Door
1. Place the door on the bottom hinge pin.
2. Align the door with the top hinge hole and replace the top
3. Replace the handle and handle screws.
hinge pin.
Replace Door Wrap (on some models)
1. Place the door wrap ange onto the door top and ensure that
it ts correctly.
2. Rotate the door wrap downward until it covers the door
surface completely.
3. Install the 2 hex-head screws into the bottom of the door.
11
3. Install the white decorative screws on the opposite side of the
door.
WARNING
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death, fire, or electrical shock.
4. Plug into a grounded 3 prong outlet.

Leveling

It is important for the ice maker to be level in order to work properly. Depending upon where you install the ice maker, you may need to make several adjustments to level it. You may also use the leveling legs to lower the height of the ice maker for undercounter installations.
Tools Needed
Gather the required tools and parts before starting installation.
■ 9" level
■ Adjustable wrench
NOTE: It is easier to adjust the leveling legs if you have another person to assist you.
1. Move the ice maker to its nal location. NOTE: If this is a built-in installation, move the ice maker as
close as possible to the nal location.
2. Place the level on top of the product to see whether the ice maker is level from front to back and side to side.
3. Push up on the top front of the ice maker, and then locate the leveling screws that are on the bottom front of the ice maker.
4. Using an adjustable wrench, change the height of the legs as follows:
■ Turn the leveling leg to the right to lower that side of the
ice maker.
■ Turn the leveling leg to the left to raise that side of the ice
maker.
NOTE: The ice maker should not wobble. Use shims to add stability when needed.
5. Push up on the top rear of the ice maker and locate the
leveling legs that are on the bottom rear of the ice maker.
6. Follow the instructions in Step 4 to change the height of the
legs.
7. Use the level to recheck the ice maker to see that it is even
from front to back and side to side. If the ice maker is not level, repeat steps 2 to 5. If the ice maker is level, go to the “Connect Water Supply” section.

Water Filtration System

Do not use with water that is microbiologically unsafe or of unknown quality without adequate disinfection before or after the system. Systems certified for cyst reduction may be used on disinfected waters that may contain filterable cysts.
Install the Water Filter
1. Purchase a Jenn-Air approved water lter.
2. Take the water lter out of its packaging and remove the cover
from the O-rings. Be sure the O-rings are still in place after the cover is removed.
A
B
C
A. Cover B. O-rings
3. The water lter compartment is located in the right-hand side
of the ice maker control panel. Push in on the door to release the latch, and then lower the door.
C. Alignment pin D. Alignment arrow
D
12
4. Using the arrow pointing to the alignment pin on the side of
A
D
E
the lter and the arrow inside the control housing, align the alignment pin with the cutout notch and insert the lter into the housing.
B
C
F
A. Alignment pin B. Unlocked symbol C. Locked symbol
5. Turn the lter clockwise until it locks into the housing. Ensure that the alignment arrow on the lter head aligns with the locked symbol on the control box housing.
NOTE: If the lter is not correctly locked into the housing, the ice maker will not produce ice.
D. Cutout notch inside control housing E. Arrow pointing to cutout notch F. Arrow pointing to alignment pin
A
The Water Filter Status Light
The water lter status lights will help you know when to change your water lter.
■ The “Order Filter” status light will be illuminated when it is
time to order a replacement lter.
■ The “Replace Filter” status light will be illuminated when it is
time to replace the lter.
■ Replacing the disposable water lter with a new lter will
automatically reset the lter status tracking feature. See “Using the Controls.”
Replace the Water Filter
To purchase a replacement water lter, see “Accessories.” Replace the disposable water lter when indicated on the water
lter status display or at least every 9 months. If the ice making rate decreases before the Replace Filter light illuminates, then replace the lter.
1. Locate the water lter compartment in the right-hand side of
the control housing. See Step 3 in the “Install Water Filter” section.
2. Turn the water lter counterclockwise (to the left), and pull it
straight out of the compartment. NOTE: There may be some water in the lter. Some spilling
may occur.
3. Install the replacement water lter by following steps 2
through 5 in the “Install the Water Filter” section.
A. Alignment arrow aligned with locked symbol

ICE MAKER USE

How Your Ice Maker Works

When you rst start your ice maker, the water pan will ll and the system will rinse itself before starting to make ice. The rinsing process takes about 5 minutes.
Under normal operating conditions, the ice maker will cycle at preset temperatures. The ice level sensor located in the ice storage bin will monitor the ice levels.
IMPORTANT: If the water supply to the ice maker is turned off, be sure to set the ice maker control to OFF.
The Ice Making Process
1. Water is constantly circulated over a freezing plate. As the
water freezes into ice, the minerals in the water are rejected. This produces a sheet of ice with a low mineral content.
2. When the desired thickness is reached, the ice sheet is
released and slides onto a cutter grid. The grid divides the sheet into individual cubes.
3. The water containing the rejected minerals is drained after
each freezing cycle.
4. Fresh water enters the machine for the next ice making
cycle.
13
5. Cubes fall into the storage bin. When the bin is full, the ice
maker shuts off automatically and restarts when more ice is needed. The ice bin is not refrigerated, and some melting will occur. The amount of melting varies with room temperature.
Clean
It is recommended that you clean the ice maker when the “Cleaning Needed” light is illuminated, or 9 months has elapsed, or ice production decreases signicantly. To clean your ice maker, see “Ice Maker System” in the “Cleaning” section.
Door Ajar Alarm
The Door Ajar Alarm feature sounds an alarm when the ice maker door is open for 5 minutes. The alarm will repeat every 2 minutes. Close the door to turn off. The feature then resets and will reactivate when the door is left open again for 5 minutes.
NOTE: As the room and water temperatures vary, so will the amount of ice produced and stored. This means that higher operating temperatures result in reduced ice production.

Using the Controls

1. To start ice production, press ON/OFF.
2. To stop ice maker operation, press ON/OFF.
NOTES:
■ Pressing the On/Off button does not shut off power to the ice
maker.
■ Allow 24 hours to produce the rst batch of ice. Discard the
rst 2 batches produced.
Max Ice Mode
Select the Max Ice feature when you have an upcoming need for a large amount of ice and the ice bin is low or empty. Max Ice mode will produce a greater quantity of ice in a 24-hour period.
■ Press MAX ICE while the ice maker is on. The indicator light
will illuminate.
■ Press MAX ICE again to turn off the Max Ice feature. The
indicator light will turn off.
■ The Max Ice mode will be on when you rst turn on the
product. It will turn off after 24 hours. To turn Max Ice back on, press MAX ICE.

Normal Sounds

Your new ice maker may make sounds that are not familiar to you. Because the sounds are new to you, you might be concerned about them. Most of the new sounds are normal. Hard surfaces such as oors, walls and cabinets can make the sounds seem louder than they actually are. The following describes the kinds of sounds that might be new to you and what may be making them.
■ You will hear a buzzing sound when the water valve opens to
ll the water pan for each cycle.
■ Rattling noises may come from the ow of the refrigerant or
the water line. Items stored on top of the ice maker can also make noises.
■ The high-efciency compressor may make a pulsating or high
pitched sound.
■ Water running over the evaporator plate may make a
splashing sound.
■ Water running from the evaporator plate to the water pan may
make a splashing sound.
■ As each cycle ends, you may hear a gurgling sound due to the
refrigerant owing in your ice maker.
■ You may hear air being forced over the condenser by the
condenser fan.
■ During the harvest cycle, you may hear a “thud” when the ice
sheet slides from the evaporator onto the cutter grid.
■ When you rst start the ice maker, you may hear water
running continuously. The ice maker is programmed to run a rinse cycle before it begins to make ice.
■ If the ice maker is connected to a water supply pressure in
excess of 60 psi, you may hear a loud sound during water lling associated with the ow of water through the inlet valve. Call a licensed, qualied plumber to determine the best method to reduce the supply water pressure (50 psi is recommended).
14

ICE MAKER CARE

A
B

Cleaning

The ice making system and the air cooled condenser need to be cleaned regularly for the ice maker to operate at peak efciency and to avoid premature failure of system components. See the “Ice Maker System” and the “Condenser” sections.
Exterior Surfaces
Wash the exterior enamel surfaces and gaskets with warm water and mild soap or detergent. Wipe and dry. Regular use of a good household appliance cleaner and wax will help maintain the nish. Do not use abrasive cleaners on enamel surfaces as they may scratch the nish.
For products with a stainless steel exterior, use a clean sponge or soft cloth and a mild detergent in warm water. Do not use abrasive or harsh cleaners. Do not use chlorine bleach on the stainless steel surfaces.
Ice Maker System
Minerals that are removed from water during the freezing cycle will eventually form a hard scaly deposit in the water system. Cleaning the system regularly helps remove the mineral scale buildup. How often you need to clean the system depends upon how hard your water is. With hard water of 15 to 20 grains/gal. (4 to 5 grains/liter), you may need to clean the system as often as every 9 months.
NOTE: Use one 16 oz (473 mL) bottle of approved ice maker cleaner. To order, see “Accessories.”
1. Press the ON/OFF button.
2. Wait 5 to 10 minutes for the ice to fall into the storage bin.
Remove all ice from the storage bin.
3. Unscrew the drain cap from the bottom of the water pan located inside the storage bin as shown. Allow the water to drain completely.
4. Replace the drain cap securely on the water pan. If the drain cap is loose, water will empty from the water pan and you will have either thin ice or no ice.
5. Read and follow all handling information on the cleaner bottle before completing the steps below. Use one 16 oz (473 mL) bottle of approved ice maker cleaner.
6. Pour one bottle of solution into the water pan. Fill the bottle twice with tap water and pour it into the water pan.
7. Press the CLEAN button. See “Using the Controls.” The
Clean button will blink, indicating that the cleaning cycle is in process. When the “Cleaning Complete” light is illuminated (approximately 70 minutes), the cleaning cycle is complete. During the cleaning cycle, the system will both clean and rinse itself.
8. After the cleaning cycle is complete, remove the drain cap
from the water pan. Look for any cleaning solution left in the water pan. If cleaning solution drains from the water pan, you should run the clean cycle again. Be sure to rell the water pan with cleaner before starting the clean cycle again. Be sure to replace the drain cap securely on the water pan. If the drain cap is loose, water will empty from the water pan and you will have either thin ice or no ice.
NOTE: Severe scale buildup may require repeated cleaning with a fresh quantity of cleaning solution.
9. Press the ON/OFF button to resume ice production.
Condenser
A Dirty or Clogged Condenser
■ Obstructs proper airow.
■ Reduces ice making capacity.
■ Causes higher than recommended operating temperatures
which may lead to component failure.
WARNING
Electrical Shock Hazard
Disconnect power before cleaning.
Replace all parts and panels before operating.
Failure to do so can result in death or electrical shock.
1. Unplug ice maker or disconnect power.
2. Remove the 2 screws in the lower access panel and the
2 screws from the base grille area of the front panel support.
3. Pull the bottom forward and then pull down to remove the
lower access panel.
A. Water pan B. Drain cap
15
4. Remove dirt and lint from the condenser ns and the unit
A
D
E
F
D
B
A
compartment with a brush attachment on a vacuum cleaner.
5. Replace the lower access panel using the 4 screws.
6. Plug in ice maker or reconnect power.
Interior Components
1. Unplug ice maker or disconnect power.
2. Open the storage bin door and remove any ice that is in the
bin.
3. Remove the drain cap from the water pan and drain thoroughly. Replace the drain cap securely on the water pan. If the drain cap is loose, water will empty from the water pan, and you will have either thin ice or no ice.
4. Pull out on the bottom of the cutter grid cover until the snaps release to remove.
5. Unplug the wiring harness from the left side of the cutter grid.
8. Remove the mounting screw that holds the water pan in
place. Pull out on the front of the water pan.
9. Disconnect the pump bracket from the water pan and unplug
the water pan drain pump.
A B
C
A. Water pan B. Water pan screw
C. Drain cap D. Drain pump cover
10. Remove, clean and replace the ice scoop and ice scoop
holder.
NOTE: On some models, the ice scoop holder is located in the upper left of the unit, and on other models, the ice scoop holder is located in the lower left of the unit.
■ After removing the ice scoop, remove the holder by removing
the 2 screws.
■ Wash the ice scoop holder along with the other interior
components using the following instructions.
■ Replace the ice scoop holder by replacing the screws.
A
A. Screws
A. Cutter grid cover
6. Unplug the ice level sensor from the right side of the cutter grid. Pull the ice level sensor down and forward away from the cutter grid.
7. Remove the right-hand and left-hand screws. Lift the cutter grid up and out.
NOTE: Make sure the plastic spacer from the right-hand side of the cutter grid bracket stays with the cutter grid.
11. Wash the interior components (cutter grid, exterior of hoses,
and water pan) and the storage bin, door gasket, ice scoop, and ice scoop holder with mild soap or detergent and warm water. Rinse in clean water. Then clean the same parts with a solution of 1 tbs (15 mL) of household bleach in 1 gal. (3.8 L) warm water. Rinse again thoroughly in clean water.
NOTE: Do not remove hoses. Do not wash plastic parts in
B. Ice scoop holder
dishwasher. They cannot withstand temperatures above 145°F (63°C).
A B C
12. To replace the water pan, set the water pan inside the ice bin.
Hook up the water pan pump. Snap the pump bracket back onto the water pan and place back into position. Secure the water pan by replacing the mounting screw.
13. Check the following:
A. Cutter grid harness B. Screw C. Cutter grid
D. Ice level sensor harness E. Plastic spacer F. Screw
■ Drain cap from the water pan is securely in place. If the
drain cap is loose, water will empty from the water pan, and you will have either thin ice or no ice.
■ Hose from water pan is inserted into storage bin drain
opening.
16
14. Slide the cutter grid back into place and secure it by replacing
the right-hand screw and plastic spacer. Then tighten the left­hand screw. Reconnect the cutter grid harness and the ice level sensor harness.
15. Replace the cutter grid cover using the screw that was removed earlier.
16. Gently wipe the control panel with a soft, clean dishcloth using warm water and a mild liquid dish detergent.
17. Plug in ice maker or reconnect power.
18. After cleaning, make sure that all controls are set properly and
that no control indicators are ashing.

Vacation and Moving Care

WARNING
Electrical Shock Hazard
Disconnect power before servicing.
Replace all parts and panels before operating.
Failure to do so can result in death or electrical shock.
5. Disconnect the inlet and outlet lines to the water valve. Allow
these lines to drain and then reconnect to the valve.
6. Replace lower access panel and screws.
7. Drain water from water pan by removing the drain cap.
8. If the room temperature will drop below 32°F (0°C), water
must be removed from the drain line.
For Ice Makers with a Drain Pump Installed
■ Plug in ice maker or reconnect power.
■ Turn ice maker off and remove all remaining ice from ice
bin.
■ Pour 1 qt (0.95 L) of water into the ice bin near the drain
and let the ice maker stand for approximately 5 minutes. This will allow the water in the bin to drain into the drain pump so that the pump will remove the remaining water from the ice bin and the drain pump.
■ Unplug ice maker or disconnect power.
9. Before using again, clean the ice maker and storage bin.
10. Plug into a grounded 3 prong outlet. NOTE: All components of the ice maker are permanently
lubricated at the factory. They should not require any additional oiling throughout the normal life of the machine.
To Shut Down the Ice Maker:
1. Unplug ice maker or disconnect power.
2. Remove all ice from storage bin.
3. Shut off the water supply.
4. Remove the 2 screws in the lower access panel and the 2
screws from the base grille area of the front panel support. Pull forward to remove the lower access panel.
17

TROUBLESHOOTING

Try the solutions suggested here rst in order to avoid the cost of an unnecessary service call.

Ice Maker Operation

WARNING
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death, fire, or electrical shock.
PROBLEM RECOMMENDED SOLUTIONS Ice Maker Will Not Operate Check that it is plugged into a grounded 3 prong outlet.
Check that the control is turned on. See “Using the Controls.” Replace the fuse or reset the circuit breaker. NOTE: If problems continue, contact an electrician. Room temperature must be above 45°F (7°C). Otherwise, bin thermostat may sense cold room
temperature and shut off even though the bin is not full of ice. The ice maker may not restart once it does shut off.
If there was a large amount of water added to the ice maker, wait a few minutes for the drain pump to clear. If there is still water in the bin, check to see whether the drain hose is kinked.
For models with drain pumps, check that the drain hose is not damaged, or kinked or pinched between cabinet and ice maker. Use only Whirlpool approved drain pump kit, Part Number 1901A.
Ice Maker Seems Noisy Is the water in the reservoir overowing? This is normal. This overow helps to purge minerals
that were removed from the water during the ice making process. Is there a “whooshing” sound? Check the following things:
■ Check that the water supply is hooked up and turned on.
■ Check that the drain cap is tight and the water drain pan pump is securely attached to the
water pan.
Is there ice between the evaporator plate and the cutting grid? Check that the ice maker is level. See “Leveling.” If the ice maker is level, and the problem persists, run a cleaning cycle. See “Cleaning.”
If the ice maker is connected to a water supply pressure in excess of 60 psi, you may hear a loud sound during water lling associated with the ow of water through the inlet valve. Call a licensed, qualied plumber to determine the best method to reduce the supply water pressure (50 psi is recommended).
18

Ice Production

WARNING
Electrical Shock Hazard
Disconnect power before servicing.
Replace all parts and panels before operating.
Failure to do so can result in death or electrical shock.
PROBLEM RECOMMENDED SOLUTIONS Ice Maker Runs But
Produces No Ice
Check that the control is turned on. Check that the water supply is properly connected and turned on. If the drain cap is loose, water will empty from the water pan, and you will have either thin ice or no ice.
Tighten the drain cap. Clean the drain tube. Check that there are no kinks in the drain line.
Ice Maker Runs But Produces Very Little Ice
Is the accelerated ice production feature turned on? This feature increases the ice production rate to
provide you with more ice in the same amount of time. See “Using the Controls.” Room temperatures of more than 90ºF (32ºC) will normally reduce ice production. Dirt or lint may be blocking the airow through the condenser. See “Condenser” in the “Cleaning”
section. If there is white scale buildup in the ice maker’s water or freezing system, you should clean the ice
maker. See “Interior Components” in the “Cleaning” section. If the drain cap is loose, water will empty from the water pan, and you will have either thin ice or no ice.
Tighten the drain cap. Ensure that the cutter grid is securely in place and that its harness plug is connected. See “Interior
Components” section of “Cleaning” for instructions on cutter grid removal. Check that water lter is properly installed.

Ice Quality

PROBLEM RECOMMENDED SOLUTIONS Off Taste, Odor or Gray
Color in the Ice
Thin, Soft or Clumps of Ice Is there unusually high mineral content in the water supply? The water may need to be treated.
Is there unusually high mineral content in the water supply? The water may need to be treated. Is there mineral scale buildup? Clean your ice maker. See “Ice Maker System” in the “Cleaning”
section. Do not store any foods in the ice bin. Check that all packaging materials were removed at the time of installation.
Is there mineral scale buildup? Clean your ice maker. See “Ice Maker System” in the “Cleaning” section.
Are there clumps of ice in the bin? If ice is not used regularly, it will melt and form clumps. Break the clumps with the ice scoop provided.
19

Plumbing Problems

WARNING
Excessive Weight Hazard
Use two or more people to move and install ice maker.
Failure to do so can result in back or other injury.
PROBLEM RECOMMENDED SOLUTIONS Water Not Entering Drain
Properly
Is the drain hose aligned over the drain? Move the ice maker to align the drain. See “Connect
Water Supply.” NOTE: Service technicians cannot repair plumbing problems outside of the ice maker. Call a licensed,
qualied plumber.

ASSISTANCE OR SERVICE

Before calling for assistance or service, please check “Troubleshooting.” It may save you the cost of a service call. If you still need help, follow the instructions below.

In the U.S.A.

When calling, please know the purchase date and the complete model and serial number of your appliance. This information will help us to better respond to your request.
If the problem is not due to one of the items listed in the “Troubleshooting” section…
Call the dealer from whom your appliance was purchased, or call Jenn-Air at 1-800-JENNAIR (1-800-536-6247) to locate an authorized service company. When calling, please know the purchase date and the complete model and serial number of your appliance. Be sure to retain proof of purchase to verify warranty status.
If the dealer or service company cannot resolve your problem, write to:
Jenn-Air Brand Home Appliances Customer eXperience Center 553 Benson Road Benton Harbor, MI 49022-2692
Web address: www.jennair.com Or call: 1-800-JENNAIR (1-800-536-6247)

In Canada

If the problem is not due to one of the items listed in the “Troubleshooting” section…
Call the dealer from whom your appliance was purchased, or call Jenn-Air at 1-800-JENNAIR (1-800-536-6247) to locate an authorized service company. When calling, please know the purchase date and the complete model and serial number of your appliance. Be sure to retain proof of purchase to verify warranty status.
If the dealer or service company cannot resolve your problem, write to:
Jenn-Air Brand Home Appliances Customer eXperience Center 200 - 6750 Century Ave. Mississauga, ON L5N 0B7
Web address: www.jennair.ca Or call: 1-800-JENNAIR (1-800-536-6247).
U.S. customers using TTY for deaf, hearing impaired or speech impaired, call: 1-800-688-2080.
NOTE: When writing or calling about a service problem, please include the following information:
1. Your name, address and daytime telephone number.
2. Appliance model number and serial number.
3. Name and address of your dealer or servicer.
4. A clear description of the problem you are having.
5. Proof of purchase (sales receipt).
User’s guides, service manuals and parts information are available from Jenn-Air Brand Home Appliances, Customer eXperience Center.
NOTE: When writing or calling about a service problem, please include the following information:
1. Your name, address and daytime telephone number.
2. Appliance model number and serial number.
3. Name and address of your dealer or servicer.
4. A clear description of the problem you are having.
5. Proof of purchase (sales receipt).
User’s guides, service manuals and parts information are available from Jenn-Air Brand Home Appliances, Customer eXperience Center.
20
Loading...
+ 46 hidden pages