JENNAIR JIM1550ACX, JIM1550ARB, JIM1550ARS, JIM1550ARW Owner's Manual

I CE M AKER

OWNER’S

GUIDE

TABLE OF C O NTENTS

Introduction..............................................................................2

Safety ....................................................................................... 3

Installation............................................................................4-9

Operation................................................................................10

Care and Cleaning .......................................................11-12

Before Calling for Service .........................................13-18

Warranty..................................................................................20

Guide du Propriétaire ........................................................21

Guía del Propietario ...........................................................41

41007621

Introduction

Congratulations on the purchase of a Jenn-Air ice maker.

We appreciate your purchase decision and feel confident you will be happy with this appliance for years to come. For best results, please read this guide carefully. You will find instructions on the proper operation and maintenance of your ice maker.

Should you ever need future assistance with your ice maker, a complete model and serial number recorded in the spaces below will be extremely helpful. These numbers are found on the data plate inside on the lower front of the ice maker cabinet.

Model Number ________________________

Serial Number ________________________

Purchase Date ________________________

Dealer Name _________________________

Dealer Address________________________

Dealer Phone _________________________

Before Calling for Service . . .

If something seems unusual, please check the “Before Calling For Service” section, which is designed to help you solve basic problems before calling a servicer.

What if These Features are Different from Mine?

This book is intended to show the variety of features that are available in the product line. If you have questions, write us (include your model number and phone number) or call:

Maytag Services Attn: Jenn-Air CAIR®Center P.O. Box 2370 Cleveland, TN 37320-2370 U.S.A. and Canada 1-800-JENNAIR

1-800-688-2080 (U.S.A. TTY for hearing or speech impaired) (Mon.-Fri., 8 a.m.-8 p.m. Eastern Time) Internet: http://www.jennair.com

(1-800-536-6247)

What You Need to Know About Safety Instructions

Warning and Important Safety Instructions appearing in this manual are not meant to cover all possible conditions and situations that may occur. Common sense, caution and care must be exercised when installing, maintaining or operating this appliance.

Always contact your dealer, distributor, service agent or manufacturer about problems or conditions you do not understand.

Recognize Safety Symbols, Words, Labels

DANGER

DANGER – Immediate hazards which WILL result in

severe personal injury or death.

WARNING

WARNING – Hazards or unsafe practices which COULD result in severe personal injury or death.

CAUTION

CAUTION – Hazards or unsafe practices which COULD

result in minor personal injury.

Important Safety Instructions

WARNING

•When using your appliance, always follow basic precautions.

• Use the ice maker only for its intended purpose.

•To prevent possibility of hazard due to electrical shock, never plug the ice maker into a receptacle which has not been grounded adequately and in accordance with the local and national electrical codes. See warning and the grounding instructions that follow.

• Disconnect power to the ice maker before cleaning, servicing or replacing a light bulb.

• In case of power failure, minimize door openings.

• Any electrical service cord that becomes frayed or damaged should be immediately repaired or replaced. Never unplug your appliance by pulling on the power cord.

•Your ice maker should not be operated in the presence of gasoline or other flammable vapors and liquids.

WARNING

•This appliance is designed to operate on a normal 115 volt, 15 amp, 60 cycle line. There should be a separate, grounded circuit serving this appliance only. Do not use an extension cord. Do not use any device that will alter the electrical performance of this appliance.

This appliance is equipped with a three-pronged grounding plug for your protection against possible electrical shock hazards. It must be plugged into a grounding receptacle. Where a standard two-prong wall receptacle is encountered, it is the personal responsibility and obligation of the customer to have it replaced with a properly grounded three-prong wall receptacle. Do not under any circumstances, cut or remove the third (ground) prong from the power cord.

Do not use an adapter plug.

Power Supply Cord With 3-prong Grounding Plug

• Children should not climb, hang or stand on or in this refrigeration product.

• Read and follow manufacturer’s warnings on ice machine cleaner products. Personal injury can result when used improperly.

DANGER

Child entrapment and suffocation are not problems of the past. Junked or abandoned refrigeration products are still dangerous…even if they will sit for “just a few days.” If you are getting rid of your old refrigeration products, please follow the instructions below to help prevent accidents.

•Take off the doors.

•Leave the shelves in place so that children may not easily climb inside.

Grounding Type Wall Receptacle

Save These Instructions for Future Reference

Installation

Materials Needed

•

⁄8" Allen wrench

⁄16" socket

•

• Phillips screwdriver

•Putty knife

• Carpenter’s level

⁄4" O.D. copper tubing for water supply

•

⁄8" I.D. plastic tubing and hose clamp

(for gravity drain)

Select Location

The ice maker was designed to be installed under the counter. Its proper location will ensure peak performance. Choose a location indoors, away from heat and out of direct sunlight. Best performance will be maintained when installed within the following parameters:

Ideal Ambient

Temperature Range

Built-In..........................................................55-80° F

Cabinet Clearance

The ice maker may be enclosed on the sides, rear and top. The front should be open and clear of any obstructions.

Do not obstruct air flow through the lower front grille area.

NOTE: Install the ice maker so that it can be moved forward if service is ever required. Do this by

adding enough copper tubing to

Service

Loop

create a service loop.

Use care to avoid kinks in tubing when creating the service loop.

Dimensions

⁄4"

NOTE: Ice maker will not perform correctly in ambient temperatures less than 55° F.

⁄4"

⁄2"

⁄8"

⁄4"

Supplied

Water Line

Fitting

⁄4"

⁄

Cabinet Cut-Out Dimensions and Specifications

Cut-out Height: 34 Cut-out Width: 15" Cut-out Depth: 24" minimum

⁄2" Min.

⁄4" Max.

Water supply should enter cutout from right rear wall.

⁄2" minimum

Locate outlet

on back wall

to local codes.

Floor Drain

15"

24"

Min.

⁄

⁄4" Min.

Adjustable

to 35"

Leveling Legs

Install leveling legs (located in the literature pack):

•With at least 2 people, tip ice maker backwards until there is approximately 12" of clearance between the floor and the ice maker.

• Screw one front leveling leg into the screw impression found in each corner. Leveling legs should be screwed in until snug.

Screw

Impressions

⁄4"

of Unit

• Secure the door and repeat the above procedures to install the rear leveling legs.

WARNING

Bottom

• One person should not attempt to tilt the ice maker

by themself. Have someone else assist to prevent the ice maker from falling during leveling leg installation.

CAUTION

• The ice maker should remain upright at least

30 minutes prior to plugging it in.

Level the Ice Maker

Using a carpenter’s level, check to be sure the ice maker is level from side to side and from front to back. Leveling adjustments can be made by turning the leveling legs counter-clockwise to increase height and clockwise to reduce height.

NOTE: The ice maker should not wobble. Use shims to add stability when needed.

Installation, cont.

Drainage

Your ice maker uses a gravity drain that requires tubing from the back of the ice maker to a plumbed connection to a sanitary sewer (see illustration to the below). Remove the access panel to plumb in drain connection. Gravity drain location for built-in units can be within the shaded area shown. An optional drain pump can be purchased for your ice maker if a gravity drain is not accessible.

NOTE: Avoid kinks and check for proper water drainage after ice maker installation.

OBSERVE AND FOLLOW ALL LOCAL CODES WHEN INSTALLING ICE MAKER.

⁄4"

Front

of Unit

Top

of Unit

⁄8"

⁄16"

⁄8" I.D.

⁄4"

Gravity Drain

⁄8" I.D. Drain

Tubing and

Hose Clamp

Drain

Drain from Ice Maker

Ice Maker

Trap

Power Cord

Drain Pump (sold separately)

⁄2" Drain Pipe

Access Panel

⁄8"

⁄2"

Gravity Drain Location

Baseplate

Opening for

Gravity Drain

Locate standpipe

as shown.

15"

WARNING

•Failure to use adequate drainage system will result in surrounding water damage and/or poor ice production.

•Water damage due to the use of an inadequate drainage system may cause mold/mildew growth.

Tubing

Clamps

Vent Tube

Drain from Ice Maker

Drain Pump

Drain Pump Power Cord

Vent tube goes through this

opening in the access panel.

Discharge tube goes through this opening

in the access panel.

Access

Panel

To purchase an optional drain pump, contact the dealer where you purchased the ice maker or Jenn-Air Customer Assistance: 1-800-JENNAIR (1-800-536-

6247). Drain pump model number: JIMPUMPAXX.

NOTE: Detailed installation instructions are provided with the drain pump kit.

Water Supply

Connecting to the Water Supply

• This ice maker must be connected to a potable, active cold water supply line delivering water pressure at a minimum pressure of 20 psi and maximum of 120 psi.

•A water filter is recommended for this unit. A quality in-line filter can remove particles as well as remove taste and odors from water.

To purchase an in-line water filter, call our parts specialists at 1-877-232-6771 inside the U.S.A. from 7 a.m. to 7 p.m. central time Monday through Friday. Outside the U.S.A., contact your local appliance dealer or parts distributor. Ask for water filter part number 18001010.

NOTES:

• Softened water is not recommended. This will produce mushy, cloudy ice cubes that will stick together.

• De-ionized water is not recommended. This water will not form solid ice cubes.

•Do not use any type of thread sealer.

Adapter

WARNING

•The water line fitting supplied with your ice maker is to be used on a only. Do not attach a plastic supply line to your unit using this fitting.

1. Shut off the main water supply.

2. Drain water from the nearest faucet by the ice maker.

3. Use a shut-off valve between the ice maker and

the water supply. The shut-off should be a drilled saddle valve. Do not use a self-tapping valve. The valve should be installed in a vertical water pipe.

NOTE: If the valve is installed in a horizontal water pipe, make the connection at the top side of the pipe.

4. Water connection is made through a

right angle garden hose fitting (fitting is packaged in the literature kit).

⁄4" copper water supply line

⁄4" compression

⁄4" Copper Water

Supply Line*

Rubber Washer

⁄8" I.D. Drain

Tubing Barb

Make certain

all hose clamps

are secure.

Hose Fitting

Rear View of Ice Maker

Garden

Compression

Fitting

Compression

Valve

Compression Fitting

⁄2"

⁄8"

Fitting

Nut

⁄4" Tubing

from Cold

Water Line

From water

supply to

ice maker

* Supplied by Customer

In compliance with local codes and ordinances,

use

⁄4" O.D. copper tubing from the cold water line

and the ice maker.

NOTE: Install the ice maker so that it can be

Service

Loop

moved forward if service is ever required. Do this by

adding enough copper tubing to create a service loop.

Use care to avoid kinks in tubing when creating the service loop.

5. Turn main water supply on.

6. Flush the water line for any foreign material and

check for leaks.

7. Make sure there are no sharp bends or kinks in the water line.

Installation, cont.

Reversing the Door

WARNING

• Disconnect power to the ice maker before reversing the door.

1. Turn OFF the ice maker

and disconnect the power. Remove top hinge pin with a

⁄8" Allen wrench.

Remove door by pulling it out and upward off bottom hinge pin. Set aside, face down on surface that will not scratch the finish. Remove the small plastic washer from bottom hinge pin.

2. Remove the six small

plastic hole plugs from the left hand hinge holes using the putty knife. Using a wrench or nut-driver, remove bottom hinge. Reinstall hinge, moving it to the top left hand side. Using a from the top left hinge, and install in top right hinge. Now move top right hinge to left bottom. Flip the door over and reinstall the small plastic washer on the bottom hinge pin. Install hole plugs in right side.

⁄16" socket,

⁄8" Allen wrench, remove the hinge pin

Top of

Unit

Out

Hinge

Bracket

Hole Plugs

Move

Hinge

Realigning the door may be necessary. Using a Allen wrench, loosen the two screws on the top and bottom adjustable door hinge bracket. Adjust the door to proper alignment. Make sure door gasket seals fully against the cabinet front. Retighten screws after making adjustments.

4. Plug the ice maker in and turn the control

back to the ON setting.

⁄8"

Installing the Custom Door Panel (select models)

WARNING

• Disconnect power to ice maker before installing the custom door panel.

The dimensions for a decorative custom door panel are:

⁄4" Width

⁄8" Height

⁄4" Thickness (maximum)

1. Turn off the ice maker and

disconnect the power.

2. Remove

screw (A) from the top hinge. Remove the door off of the lower hinge, noting washer location.

3. Remove the door

seal (B) to expose the screw holes.

⁄8" set

3. Reinstall the door by locating it over the bottom hinge pin and pushing down and in. Reinstall the top hinge pin. Check the door for proper alignment. The top and sides of the door should run parallel to the top and side edges of the cabinet. Some misalignment is acceptable, but the door gasket must seal fully against the cabinet.

Hinge

Bracket

Down

Hinge

Top of

Unit

Custom Handle

1. A custom handle (not supplied) must be installed.

2. Drill pilot holes through the custom panel to match the handle. Countersink the holes on the back of the panel.

3. Attach the custom handle to the front door panel assembly.

NOTE: The custom handle screws should be installed through custom panel and into the custom handle. The screw heads should be countersunk so the inside panel surface can be installed flush with the ice maker door.

Wood Screws

Attach the Wood Panel to the

1. #8 pan head wood screws are recommended to properly secure the custom wood panel to the ice maker door.

2. A total of 10 screws are needed.

3. Use only pan head screws.

4. Be sure the screw length is NOT longer than the wood thickness at the screw locations.

5. Use the following pilot hole drill sizes.

Type of Pilot Hole Drill Size for

Wood #8 Pan Head Wood Screws

Hardwood

Softwood

⁄32" (.23 cm)

⁄64" (.20 cm)

Prepare the Wood Panel

⁄4"

⁄8"

(65.07 cm)

(37.47 cm)

10 Pilot Hole

Locations

Custom panel

thickness:

⁄8" to 3⁄4"

(1.57-1.91 cm)

Ice Maker Door

1. Place the custom wood panel on a non-abrasive surface, protected by towels or rugs, to avoid accidental damage to the door finish.

2. Place the ice maker door flush with the inside surface of the custom wood panel. Clamp the wood panel to the door, if necessary.

3. Mark the hole locations with a pencil.

4. Drill the pilot holes into the custom panel.

5. Insert the wood screws through the back of the door and into the pilot holes in the custom wood panel and tighten.

6. Reinstall the door seal by pressing it into the door channel. Making certain the corners are fully inserted.

7. Install the door back on to the ice maker using the supplied plastic washers (as shown below).

8. Realigning the door may be necessary (see page 8).

CAUTION

• Door can become disengaged if washers are not

installed.

• Door may not swing properly if all nylon components

are not installed as shown.

Cabinet Hinge

Inside of Door

Top Hinge Corner

Bottom Hinge

Corner

Cabinet Hinge

Washer

(Optional)

Shoulder Bushing

Door Hinge

Shoulder Bushing

Washer

Operation

O N

O F F

L E A N

Setting The Controls (see page 13)

1. To start the normal ice making cycle, select ON.

2. To stop ice maker operation, select OFF.

NOTE: The CLEAN setting is used whenever solutions are circulated through the ice maker for cleaning. See the Care and Cleaning section (page 11).

IMPORTANT: If the water supply to the ice maker is turned off, be sure to set the ice maker control to OFF.

How Your Icemaker Works

The ice maker will keep producing ice until the ice maker’s bin is full and will restart automatically when ice needs to be replenished in the bin.

Due to variables in installation and use, individual results may vary. Room and water supply temperatures affect the output of ice. Ice will also melt away, especially at the start of an empty bin, but this will slow down as ice accumulates.

NOTE: When using the ice maker for the first time, discard at least the first two harvests of ice cubes.

Your ice maker is unique in forming ice. It uses fractional freezing to form a slab of ice that is clear and has less mineral content than the water it is produced from. This is accomplished by running water over the cold evaporator plate which gradually freezes the water to produce the ice slab. Mineral deposits are left in the reservoir.

When the ice slab reaches the correct thickness determined by the temperature of the evaporator plate, the electronic control switches to the harvest cycle to harvest the ice slab. During the harvest cycle, the ice slab falls from the evaporator to the ice grid cutter. Here, the ice slab is

cut into

⁄4" squares by the

grid cutter’s low voltage heated wires. During the harvest cycle, the drain valve will remain open for 45 seconds to drain the reservoir of remaining deposits. After that, the water valve will open for 2 minutes providing 2 quarts of water to the reservoir for the next ice production cycle.

Care and Cleaning

CAUTION

•Avoid leaning on the cabinet door, you may bend the door hinge or tip the ice maker.

Both the ice making system and the condenser need to be cleaned regularly.

Cleaning the Ice Maker System

Some impurities and minerals will remain and build-up in the ice maker and stick to the ice maker’s parts over time. This build-up must be removed for proper ice production, ice quality, and ice maker life. Your ice maker is equipped with a cleaning mode that will help in cleaning out these impurities.

Clean the ice and water system at least annually to remove buildup. Frequency of cleaning depends on water hardness. With very hard water ( >14 gpg), cleaning may be required as frequently as every 6 months.

To clean the ice maker:

1. Switch the selector switch to the

OFF position (see page 13).

2. Wait approximately 10 minutes for the ice to fall

into the storage bin. Remove all ice from the storage bin.

3. Remove the drain plug at the bottom of the

reservoir to drain any remaining water and then reinstall.

WARNING

• Read and follow manufacturer’s warnings on ice machine cleaner products. Personal injury can result when used improperly.

6. Replace front cover panel and close door.

7. Switch selector switch on the grill of the machine to the CLEAN position. Three quarts of water will automatically be added to ice maker cleaner.

8. The total cleaning time will end in approximately 49 minutes. The cleaning cycle will automatically rinse the evaporator plate and also drain the cleaning solution and rinse water.

9. After the cleaning cycle has ended, remove the front cover panel again and check that build up has been removed. The evaporator plate should be clean, shiny, and smooth to the touch. If not and build up is still visible, repeat the cleaning cycle above. If build up is removed, continue below.

10. Disconnect power to the ice maker.

CAUTION

• Disconnect power to the ice maker for steps 11-14.

11. Remove the distributor tube, hose clamp, hose and its rubber ends.

12. Thoroughly clean the inside of the distributor tube and the spray holes. You can use the same cleaning solution as before and an old tooth brush to reach the inside of the distributor tube, rinse thoroughly.

4. Unscrew and remove interior stainless steel front cover panel to gain access to the reservoir.

5. Determine the amount of ice maker cleaner needed, based on 3 quarts of water (refer to the cleaner manufacturer’s directions). Pour this amount of ice maker cleaner into the reservoir of the ice maker.

Reservoir

Drain

Plug

NOTE: “Ice Maker Cleaner Appliance” by Vapco Products, a Division of Garman Co., Inc. is recommended. It is available from www.vapcoproduct

s.com (1-800-466-5150) or

many refrigeration supply and hardware stores.

13. Reinstall the rubber end, hose, and hose clamp to the distributor and then reinstall the distributor tube to the evaporator with the spray holes pointed to the bottom of the evaporator plate. Reinstall the front cover panel.

14. Clean the ice maker’s interior, ice scoop, interior door panel, and door gasket with mild detergent and water. Using two tablespoons of baking soda in one quart of warm water while cleaning will help remove odors. Rinse with fresh water. DO NOT

USE ANY ABRASIVE CLEANING PRODUCTS.

Your ice maker is now clean and may be put back into operation by reconnecting the power and switching the selector switch to the ON position.

NOTE: Discard the first harvest of ice cubes produced after the clean cycle has been run.

Care and Cleaning, cont.

CAUTION

• Disconnect power to the ice maker before cleaning.

Condenser

For best performance, brush or vacuum lint and dirt from the condenser at least once a year. Unscrew the grille on the bottom front of the cabinet to access the condenser.

Ice Maker Cleaning Chart

EXTERIOR

Painted metal surfaces: Cabinet, doors

Stainless steel doors (certain models)

INTERIOR

Door gasket

Detergent and water Mild liquid sprays

Light cleaning: mild detergent and water

Moderate soil: Bon Ami* Discoloration: Cameo

Stainless Steel Cleaner*

Baking soda and water Detergent and water

Dry with a clean, soft cloth. DO NOT wipe the ice maker with a soiled dishwashing cloth or wet towel. These may leave residue that can scratch and weaken the paint. Do not use scouring pads, powdered cleansers, bleach or cleaners containing bleach. These products can scratch and erode the paint finish. DO NOT wax plastic or vinyl parts.

Use a soft cloth or sponge. Always wipe with the grain of the stainless steel. DO NOT use chlorine bleach or any cleaning product that contains chlorine bleach. After cleaning, rinse and dry. To restore luster and remove streaks follow with Stainless Steel Magic Spray* (Jenn-Air model A912, Part No. 20000008).

Use 1–2 tablespoons baking soda per quart of water. Be sure to wring out excess water from sponge or cloth when cleaning around controls, lights or electrical parts.

Interior and door liner

* Brand names are the trademarks of the respective manufacturer.

Detergent and water Baking soda and water

See above for baking soda solution. DO NOT use abrasive cleaners, concentrated detergents, bleaches, cleaning waxes, solvents or polish cleaners to clean the ice maker interior.

Before Calling for Service

Things to Remember

1. Allow your ice maker to run for at least 48 hours to accumulate ice in ice maker’s bin.

2. The ice maker will cycle often between ice production and ice harvest cycles.

3. Your ice maker will automatically shut down when the ice bin is full.

Make sure that distributor

tubing is not in the path

of the ice slab.

Distributor Evaporator

Front Cover

Panel

Phillips

Screw

Grid Cutter

4. Disconnect power to the ice maker before working on it.

5. Keep your ice maker clean for proper ice quality, production, and unit life.

6. If ice maker is to be left unattended for a month or longer, turn off its water supply, switch the control to OFF and disconnect the power supply. Remove any ice that remains in the bin.

EvaporatorReservoir

Distributor

Circulation

Pump

Ice Scoop

ON/OFF/CLEAN

Selector Switch

Front View Side View

Ice

Deflector

Bin

Thermostat

Reservoir

Drain

Plug

Before Calling for Service, cont.

Check the following items:

1. Make sure the ice maker is plugged into outlet.

2. Check the outlet for power. Test outlet with a lamp to make certain outlet has power.

3. Make sure the ice maker’s selector switch is in the ON position (see page 13).

4. Make sure that there is cold water supplied to the ice maker.

5. Make sure drain plug on bottom of reservoir is inserted.

PROBLEM

Ice maker does not operate.

POSSIBLE CAUSE

The ice maker is unplugged.

Breaker is tripped or fuse is blown.

Ice machine selector switch is in the OFF position.

Water supply is turned off.

6. Make certain unit is level from front to back and side to side.

7. Make certain that the drain line to the ice maker is not restricted or kinked.

If you are not able to correct the problem, contact your dealer or the manufacturer. Be sure to have the model number and the serial number handy before you call. The model and the serial number are located on the data plate inside on the lower front of the ice maker cabinet.

SOLUTION

Plug in the ice maker.

Reset the breaker or replace fuse.

Set the rocker switch on the grille of the ice machine to the ON position.

Turn on water supply to the ice maker.

Ice maker operates but does not produce any ice.

The ice maker has just been started and it has been less than 6 hours.

Typical ice production cycle can take up to 1 cycles can be longer.

The selector switch is in the OFF or CLEAN position.

No water in the reservoir.

Distributor tube is restricted.

Build up of deposits on evaporator plate.

Condenser fan air flow is restricted.

⁄2 hours. Initial startup

Ice produced when the unit is initially started will melt off in the bin. In 6 hours there can be a few cubes in the bin. This is normal operation.

Check the unit in 24 hours for ice accumulation in the bin.

Set the rocker switch on the grille of the ice machine to the ON position.

Make sure that the reservoir drain plug is installed. Check the water line to make sure it is on and that there are no restrictions or kinks. Check all filters to make sure they are not restricted or plugged.

See Cleaning the Ice Maker System (page 11).

Make certain the grille in the front of the unit is free and open for proper air circulation. Check and clean the condenser coil by removing the grille in the front of the unit. Clean the condenser with a vacuum and brush attachment.

PROBLEM

POSSIBLE CAUSE

SOLUTION

Ice maker operates but does not produce any ice, cont.

Ice cubes are too small (less than

⁄2" thick).

Room and/or water temperature is too warm.

Leaking drain valve.

Inadequate drain system.

Grid cutter is unplugged.

Low ice consumption.

Move the ice maker to an area where ambient temperature is below 80° F. The ice maker should not be placed next to a heat source such as an oven. Check for cold water connection.

See Cleaning the Ice Maker System (page 11). This will also dissolve and flush out foreign material in the drain valve which may be causing it to leak.

Restriction in drain lines will cause ice in the bin to melt. If using a gravity drain, make certain there are no kinks or restrictions in the drain lines. If using a drain pump, check the inlet screen, discharge line, and vent line for any buildup or restrictions.

Remove the front cover panel and plug the grid cutter into the receptacle on the side of the liner.

Ice is slowly melting on the ice bin and will affect the size of the ice cube. This is normal operation. When the ice bin needs to be replenished, cubes will return to regular size.

Not enough water in reservoir.

Distributor tube is restricted.

Build up of deposits on evaporator plate.

Inadequate drain system.

Leaking drain valve.

Room temperature is too warm.

Make sure that the reservoir drain plug is installed properly. Check the water line to the ice maker to make sure there are no restrictions or kinks. Check all filters to make sure they are not restricted or plugged.

See Cleaning the Ice Maker System (page 11).

Restriction in drain lines will cause ice in the bin to melt to a thinner cube. If using a gravity drain, make certain there are no kinks or restrictions in the drain lines. If using a drain pump, check the inlet screen, discharge line, and vent line for any build or restrictions.

See Cleaning the Ice Maker System (page 11). This will also dissolve and flush out foreign material in the drain valve which may be causing it to leak.

Move to an area where temperature is below 80° F.

Before Calling for Service, cont.

PROBLEM

Ice cubes are too big (greater than

Hollow ice slab.

Ice is not clear.

⁄4" thick).

POSSIBLE CAUSE

Ice slab not releasing.

Condenser fan air flow is restricted.

Room temperature is too warm.

Distributor tube is restricted.

Build up of deposits on evaporator plate.

Low water level in reservoir.

SOLUTION

See Cleaning the Ice Maker System (page 11).

Move to an area where temperature is below 80° F.

See Cleaning the Ice Maker System (page 11).

Make sure that the reservoir drain plug is installed properly. Check the water line to the unit to make sure there are no restrictions or kinks in the line. Check all filters to make sure they are not restricted or plugged.

Make sure that the reservoir drain plug is installed properly. Check the water line to the ice maker to make sure there are no restrictions or kinks in the line. Check all filters to make sure they are not restricted or plugged.

Low ice production. Unit is running, has run over a 48 hour period, and there is little ice in bin.

Softened water supply.

Room temperature is too cold.

Low water level in reservoir.

Distributor tube is restricted.

Build up of deposits on evaporator plate.

Inadequate drain system.

Condenser fan air flow is restricted.

Make certain that water line is not connected to the water softener.

Move the ice maker to an area where room temperature is above 55° F.

See Cleaning the Ice Maker System (page 11).

Make certain the grille in the front is free and open for proper air circulation. Check and clean the condenser coil by removing the grille in the front. Clean the condenser with a vacuum and brush attachment.

PROBLEM

POSSIBLE CAUSE

SOLUTION

Unit continues to run and produce ice.

Grid cutter is not cutting the ice slab.

Ice cubes are sticking together.

Ice level is too high.

Ice bin is not full.

Room temperature is too warm.

Ice maker is not level.

The selector switch is not in the ON position.

The grid cutter is not plugged into the receptacle.

Time to cut through the slab.

Ice consumption is low.

Room temperature is too warm.

The ice machine is not level.

The ice maker will automatically shut down when ice reaches the thermostat.

Move the ice maker to an area where room temperature is below 80° F.

Use a level to check the unit for level from side to side and front to rear.

Set the rocker switch on the grille of the ice machine to the ON position.

Remove the front cover panel and plug the grid cutter into the receptacle on the side of the liner.

It can take up to 35 minutes to cut through a harvested ice slab. This is normal operation.

Use the ice in the bin frequently. Ice will stick together if left in insulated bin over long periods of time.

Move the ice maker to an area where temperature is below 80° F.

Use a level to check the ice maker for level from side to side and front to rear.

Ice level is too low.

Room temperature is too warm.

Ice deflector is not in place or secured properly.

Bin level thermostat needs adjusted.

The ice machine is not level.

Room temperature is too cold.

The selector switch is not in the ON position.

Move the ice maker to an area where temperature is below 80° F.

Check to see that the ice deflector is in place and secured below the grid cutter.

You can adjust the bin thermostat tube by simply pressing directly down on the tube 5" from the front of the tube to get a desired bin level.

Use a level to check the unit for level from side to side and front to rear.

Move the unit to an area where temperature is above 55° F.

Set the rocker switch on the grille of the ice machine to the ON position (see page 13).

Before Calling for Service, cont.

PROBLEM

Water keeps backing up into the ice bin (gravity drain).

Water keeps backing up into the ice bin (drain pump).

The drain pump cycles on and off erratically.

POSSIBLE CAUSE

Inadequate drain system.

Foreign material in ice bin drain.

Drain pump tubing kinked or restricted.

Inlet screen to the drain pump is restricted or blocked.

Drain pump and/or the ice machine are not level.

Vent line to the drain pump is restricted or kinked.

Discharge line is restricted or kinked.

SOLUTION

Restriction or improperly installed drain lines will cause water to back up into the ice bin. Make certain there are no kinks or restrictions in the drain lines. If necessary, consult a qualified plumber.

Foreign material is restricting or blocking the ice bin drain located at the right rear corner of the ice bin. The drain will need to be cleared.

Check inlet, discharge, and vent line tubing for any kinks or restrictions and repair as necessary.

Clean the inlet screen to the drain pump.

Check and level is necessary the drain pump as well as the ice machine.

Check the vent line for any restrictions or kinks and repair as necessary.

Check the discharge line and connection to the desired drain for any restrictions or kinks and repair as necessary.

The drain pump is not level.

The drain pump must be level. Check for level on the top of the drain pump case and adjust the tubing or use shims to level.

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