JENNAIR JIM1550ACX, JIM1550ARB, JIM1550ARS, JIM1550ARW Owner's Manual

I C E M A K E R

OWN E R’S

GU I DE

T A B L E O F C O N T E N T S
Introduction..............................................................................	2
Safety .......................................................................................	3
Installation............................................................................	4-9
Operation................................................................................	10
Care and Cleaning .......................................................	11-12
Before Calling for Service .........................................	13-18
Warranty..................................................................................	20
Guide du Propriétaire ........................................................	21
Guía del Propietario ...........................................................	41

41007621

Introduction

Congratulations on the purchase of a Jenn-Air ice maker.

We appreciate your purchase decision and feel confident you will be happy with this appliance for years to come. For best results, please read this guide carefully. You will find instructions on the proper operation and maintenance of your ice maker.

Should you ever need future assistance with your ice maker, a complete model and serial number recorded in the spaces below will be extremely helpful. These numbers are found on the data plate inside on the lower front of the ice maker cabinet.

Model Number ________________________

Serial Number ________________________

Purchase Date ________________________

Dealer Name _________________________

Dealer Address________________________

Dealer Phone _________________________

Before Calling for Service . . .

If something seems unusual, please check the “Before Calling For Service” section, which is designed to help you solve basic problems before calling a servicer.

What if These Features are Different from Mine?

This book is intended to show the variety of features that are available in the product line. If you have questions, write us (include your model number and phone number) or call:

Maytag ServicesSM

Attn: Jenn-Air CAIR® Center P.O. Box 2370

Cleveland, TN 37320-2370

U.S.A. and Canada 1-800-JENNAIR (1-800-536-6247)

1-800-688-2080 (U.S.A. TTY for hearing or speech impaired)

(Mon.-Fri., 8 a.m.-8 p.m. Eastern Time) Internet: http://www.jennair.com

What You Need to Know About Safety Instructions

Warning and Important Safety Instructions appearing in this manual are not meant to cover all possible conditions and situations that may occur. Common sense, caution and care must be exercised when installing, maintaining or operating this appliance.

Always contact your dealer, distributor, service agent or manufacturer about problems or conditions you do not understand.

Recognize Safety Symbols, Words,

Labels

DANGER

DANGER – Immediate hazards which WILL result in severe personal injury or death.

WARNING

WARNING – Hazards or unsafe practices which COULD result in severe personal injury or death.

CAUTION

CAUTION – Hazards or unsafe practices which COULD result in minor personal injury.

2

Important Safety Instructions

WARNING

•When using your appliance, always follow basic precautions.

•Use the ice maker only for its intended purpose.

•To prevent possibility of hazard due to electrical shock, never plug the ice maker into a receptacle which has not been grounded adequately and in

accordance with the local and national electrical codes. See warning and the grounding instructions that follow.

•Disconnect power to the ice maker before cleaning, servicing or replacing a light bulb.

•In case of power failure, minimize door openings.

•Any electrical service cord that becomes frayed or damaged should be immediately repaired or replaced. Never unplug your appliance by pulling on the power cord.

•Your ice maker should not be operated in the presence of gasoline or other flammable vapors and liquids.

•Children should not climb, hang or stand on or in this refrigeration product.

•Read and follow manufacturer’s warnings on ice machine cleaner products. Personal injury can result when used improperly.

DANGER

Child entrapment and suffocation are not problems of the past. Junked or abandoned refrigeration products are still dangerous…even if they will sit for “just a few days.” If you are getting rid of your old refrigeration products, please follow the instructions below to help prevent accidents.

•Take off the doors.

•Leave the shelves in place

so that children may not easily climb inside.

WARNING

•This appliance is designed to operate on a normal 115 volt, 15 amp, 60 cycle line. There should be a separate, grounded circuit serving this appliance only. Do not use an extension cord. Do not use any device that will alter the electrical performance of this appliance.

This appliance is equipped with a three-pronged grounding plug for your protection against possible electrical shock hazards. It must be plugged into a grounding receptacle. Where a standard two-prong wall receptacle is encountered, it is the personal responsibility and obligation of the customer to have it replaced with a properly grounded three-prong wall receptacle. Do not under any circumstances, cut or remove the third (ground) prong from the power cord.

Do not use an adapter plug.

Power Supply Cord With

3-prong Grounding Plug

Grounding Type

Wall Receptacle

Save These Instructions for Future Reference

3

Service

Loop

Installation

Materials Needed

•1⁄8" Allen wrench

•5⁄16" socket

•Phillips screwdriver

•Putty knife

•Carpenter’s level

•1⁄4" O.D. copper tubing for water supply

•5⁄8" I.D. plastic tubing and hose clamp

(for gravity drain)

Select Location

The ice maker was designed to be installed under the counter. Its proper location will ensure peak performance. Choose a location indoors, away from heat and out of direct sunlight. Best performance will be maintained when installed within the following parameters:

Ideal Ambient

Temperature Range

Built-In..........................................................

55-80° F

NOTE: Ice maker will not perform correctly in ambient temperatures less than 55° F.

Cabinet Clearance

The ice maker may be enclosed on the sides, rear and top. The front should be open and clear of any obstructions.

Do not obstruct air flow through the lower front grille area.

NOTE: Install the ice maker so that it can be moved forward if service is

ever required. Do this by adding enough copper tubing to create a service loop.

Use care to avoid kinks in tubing when creating the service loop.

Dimensions

143⁄4"

243⁄4"

231⁄2"

255⁄8"

341⁄4"

Supplied

Water Line

Fitting

11⁄4" 211⁄8"

4

Cabinet Cut-Out Dimensions

Leveling Legs

and Specifications

Install leveling legs (located in the literature pack):

Cut-out Height:

341⁄2" minimum

• With at least 2 people, tip ice maker backwards

Cut-out Width:

15"

until there is approximately 12" of clearance

Cut-out Depth:

24" minimum

between the floor and the ice maker.

• Screw one front leveling leg into the screw

impression found in each corner. Leveling legs

Locate outlet

should be screwed in until snug.

on back wall

to local codes.

341⁄2"

Min.

24"

to

Min.

351⁄4" Max.

243⁄4"

Floor Drain

15"

Screw

Impressions

Water supply should enter

341⁄4" Min.

cutout from right rear wall.

Adjustable

to 35"

Bottom

143⁄4"

of Unit

• Secure the door and repeat the above procedures to install the rear leveling legs.

WARNING

• One person should not attempt to tilt the ice maker by themself. Have someone else assist to prevent the ice maker from falling during leveling leg installation.

CAUTION

• The ice maker should remain upright at least 30 minutes prior to plugging it in.

Level the Ice Maker

Using a carpenter’s level, check to be sure the ice maker is level from side to side and from front to back. Leveling adjustments can be made by turning the leveling legs counter-clockwise to increase height and clockwise to reduce height.

NOTE: The ice maker should not wobble. Use shims to add stability when needed.

5

Installation, cont.

Drainage

Your ice maker uses a gravity drain that requires 5⁄8" I.D. tubing from the back of the ice maker to a plumbed connection to a sanitary sewer (see illustration to the below). Remove the access panel to plumb in drain connection. Gravity drain location for built-in units can be within the shaded area shown. An optional drain pump can be purchased for your ice maker if a gravity drain is not accessible.

NOTE: Avoid kinks and check for proper water drainage after ice maker installation.

OBSERVE AND FOLLOW ALL LOCAL CODES WHEN INSTALLING ICE MAKER.

			11⁄4"
		63⁄4"	143⁄4"
Front	Top
of Unit	of Unit		23⁄8"
		41⁄16"
	211⁄8"		Baseplate
	231⁄2"		Opening for
	Gravity Drain Location		Gravity Drain

Locate standpipe as shown.

3"

8"15"

WARNING

•Failure to use adequate drainage system will result in surrounding water damage and/or poor ice production.

•Water damage due to the use of an inadequate drainage system may cause mold/mildew growth.

Gravity Drain

5⁄8" I.D. Drain

Tubing and

Hose Clamp

11⁄2" Drain Pipe

Access

Drain Panel

Drain from

Ice Maker

Trap

Ice Maker

Power Cord

Drain Pump (sold separately)

	Tubing	Vent	Discharge tube goes
	Clamps	Tube
			through this opening
			in the access panel.
			Drain from Ice Maker	Access
		Drain Pump		Panel
		Drain Pump
		Power Cord
		Vent tube goes through this
		opening in the access panel.

To purchase an optional drain pump, contact the dealer where you purchased the ice maker or Jenn-Air Customer Assistance: 1-800-JENNAIR (1-800-536- 6247). Drain pump model number: JIMPUMPAXX.

NOTE: Detailed installation instructions are provided with the drain pump kit.

6

Water Supply

•This ice maker must be connected to a potable, active cold water supply line delivering water pressure at a minimum pressure of 20 psi and maximum of 120 psi.

•A water filter is recommended for this unit. A quality in-line filter can remove particles as well as remove taste and odors from water.

To purchase an in-line water filter, call our parts specialists at 1-877-232-6771 inside the U.S.A. from 7 a.m. to 7 p.m. central time Monday through Friday. Outside the U.S.A., contact your local appliance dealer or parts distributor. Ask for water filter part number 18001010.

NOTES:

•Softened water is not recommended. This will produce mushy, cloudy ice cubes that will stick together.

•De-ionized water is not recommended. This water will not form solid ice cubes.

•Do not use any type of thread sealer.

Adapter

		Compression
		Fitting
Rubber	Fitting	Compression
Washer	Valve	Nut
5⁄8" I.D. Drain
Tubing Barb
Make certain
all hose clamps
are secure.	Compression Fitting
Garden	51⁄2"	1⁄4" Tubing
Hose Fitting
		from Cold
	21⁄8"	Water Line

Rear View of Ice Maker

Connecting to the Water Supply

WARNING

•The water line fitting supplied with your ice maker is to be used on a 1⁄4" copper water supply line only. Do not attach a plastic supply line to your unit using this fitting.

1.Shut off the main water supply.

2.Drain water from the nearest faucet by the ice maker.

3.Use a shut-off valve between the ice maker and the water supply. The shut-off should be a drilled saddle valve. Do not use a self-tapping valve. The valve should be installed in a vertical water pipe.

NOTE: If the valve is installed in a horizontal water pipe, make the connection at the top side of the pipe.

4.Water connection is made through a 1⁄4" compression right angle garden hose fitting (fitting is packaged in the literature kit).

1⁄4" Copper Water

Supply Line*

From water

supply to

ice maker

* Supplied by Customer

In compliance with local codes and ordinances, use 1⁄4" O.D. copper tubing from the cold water line and the ice maker.

NOTE: Install the ice	Service
maker so that it can be	Loop
moved forward if service is
ever required. Do this by
adding enough copper tubing
to create a service loop.

Use care to avoid kinks in tubing when creating the service loop.

5.Turn main water supply on.

6.Flush the water line for any foreign material and check for leaks.

7.Make sure there are no sharp bends or kinks in the water line.

7

Installation, cont.

Reversing the Door

WARNING

• Disconnect power to the ice maker before reversing the door.

	1. Turn OFF the ice maker	Top of	Hinge
	and disconnect the
		Unit
	power. Remove top			Pin
	hinge pin with a
	1⁄8" Allen wrench.	Out
	Remove door by pulling
	it out and upward off	Hinge
	bottom hinge pin. Set
		Bracket
	aside, face down on
	surface that will not	Up
	scratch the finish.
	Remove the small plastic washer from bottom
	hinge pin.
	2. Remove the six small	Hole Plugs
	plastic hole plugs from the
	left hand hinge holes
	using the putty knife.		Move
	Using a 5⁄16" socket,
	wrench or nut-driver,
	remove bottom hinge.
	Reinstall hinge, moving it
	to the top left hand side.

Using a 1⁄8" Allen wrench, remove the hinge pin from the top left hinge, and install in top right hinge. Now move top right hinge to left bottom. Flip the door over and reinstall the small plastic washer on the bottom hinge pin. Install hole plugs in right side.

3. Reinstall the door by

locating it over the	Hinge
	Pin
bottom hinge pin and
		Top of
pushing down and in.
Reinstall the top	Hinge	Unit
hinge pin. Check the	Bracket
door for proper	In
alignment. The top
and sides of the door
should run parallel to	Down
the top and side edges

of the cabinet. Some

misalignment is acceptable, but the door gasket must seal fully against the cabinet.

Realigning the door may be necessary. Using a 1⁄8" Allen wrench, loosen the two screws on the top and bottom adjustable door hinge bracket. Adjust the door to proper alignment. Make sure door gasket seals fully against the cabinet front. Retighten screws after making adjustments.

4.Plug the ice maker in and turn the control back to the ON setting.

Installing the Custom Door

Panel (select models)

WARNING

•Disconnect power to ice maker before installing the custom door panel.

The dimensions for a decorative custom door panel are:

143⁄4" Width

255⁄8" Height

3⁄4" Thickness (maximum)

	1. Turn off the ice maker	A
	disconnect the power
	2. Remove 1⁄8" set
	screw (A) from the
	top hinge. Remove
	the door off of the	B
	lower hinge, noting
	washer location.

3.Remove the door seal (B) to expose holes.

Custom Handle

1.A custom handle (not supplied) must be installed.

2.Drill pilot holes through the custom panel to match the handle. Countersink the holes on the back of the panel.

3.Attach the custom handle to the front door panel assembly.

NOTE: The custom handle screws should be installed through custom panel and into the custom handle. The screw heads should be countersunk so the inside panel surface can be installed flush with the ice maker door.

8

Wood Screws

1.#8 pan head wood screws are recommended to properly secure the custom wood panel to the ice maker door.

2.A total of 10 screws are needed.

3.Use only pan head screws.

4.Be sure the screw length is NOT longer than the wood thickness at the screw locations.

5.Use the following pilot hole drill sizes.

Type of	Pilot Hole Drill Size for
Wood	#8 Pan Head Wood Screws
Hardwood	3⁄32" (.23 cm)
Softwood	5⁄64" (.20 cm)

Prepare the Wood Panel

143⁄4"

(37.47 cm) Custom panel thickness:

5⁄8" to 3⁄4"

(1.57-1.91 cm)

10 Pilot Hole Locations

255⁄8"

(65.07 cm)

Inside of Door

Attach the Wood Panel to the Ice Maker Door

1.Place the custom wood panel on a non-abrasive surface, protected by towels or rugs, to avoid accidental damage to the door finish.

2.Place the ice maker door flush with the inside surface of the custom wood panel. Clamp the wood panel to the door, if necessary.

3.Mark the hole locations with a pencil.

4.Drill the pilot holes into the custom panel.

5.Insert the wood screws through the back of the door and into the pilot holes in the custom wood panel and tighten.

6.Reinstall the door seal by pressing it into the door channel. Making certain the corners are fully inserted.

7.Install the door back on to the ice maker using the supplied plastic washers (as shown below).

8.Realigning the door may be necessary (see page 8).

CAUTION

•Door can become disengaged if washers are not installed.

•Door may not swing properly if all nylon components are not installed as shown.

Cabinet Hinge

	Washer
	(Optional)
Top Hinge Corner	Shoulder Bushing
	Door Hinge
	Door Hinge
Bottom Hinge
Corner	Shoulder Bushing
	Washer
Cabinet Hinge

9

Operation

C

O O L

N F E

F A

N

Setting The Controls (see page 13)

1.To start the normal ice making cycle, select ON.

2.To stop ice maker operation, select OFF.

NOTE: The CLEAN setting is used whenever solutions are circulated through the ice maker for cleaning. See the Care and Cleaning section (page 11).

IMPORTANT: If the water supply to the ice maker is turned off, be sure to set the ice maker control to OFF.

How Your Icemaker Works

Your ice maker is unique in forming ice. It uses fractional freezing to form a slab of ice that is clear and has less mineral content than the water it is produced from. This is accomplished

by running water over the cold evaporator plate which gradually freezes the water to produce the ice slab. Mineral deposits are left in the reservoir.

When the ice slab reaches the correct thickness determined by the temperature of the evaporator plate, the electronic control switches to the harvest cycle to harvest the ice slab. During the harvest cycle, the ice slab falls from the evaporator to the ice grid cutter. Here, the ice slab is cut into 3⁄4" squares by the grid cutter’s low voltage

heated wires. During the harvest cycle, the drain valve will remain open for 45 seconds to drain the reservoir of remaining deposits. After that, the water valve will open for 2 minutes providing 2 quarts of water to the reservoir for the next ice production cycle.

The ice maker will keep producing ice until the ice maker’s bin is full and will restart automatically when ice needs to be replenished in the bin.

Due to variables in installation and use, individual results may vary. Room and water supply temperatures affect the output of ice. Ice will also melt away, especially at the start of an empty bin, but this will slow down as ice accumulates.

NOTE: When using the ice maker for the first time, discard at least the first two harvests of ice cubes.

10

Drain

Plug

Care and Cleaning

CAUTION

•Avoid leaning on the cabinet door, you may bend the door hinge or tip the ice maker.

Both the ice making system and the condenser need to be cleaned regularly.

Cleaning the Ice Maker

System

Some impurities and minerals will remain and build-up in the ice maker and stick to the ice maker’s parts over time. This build-up must be removed for proper ice production, ice quality, and ice maker life. Your ice maker is equipped with a cleaning mode that will help in cleaning out these impurities.

Clean the ice and water system at least annually to remove buildup. Frequency of cleaning depends on water hardness. With very hard water ( >14 gpg), cleaning may be required as frequently as every

6 months.

To clean the ice maker:

1. Switch the selector switch to the		O	C
	O		L
		F	E
OFF position (see page 13).	N	F	A
			N

2.Wait approximately 10 minutes for the ice to fall into the storage bin. Remove all ice from the storage bin.

3.Remove the drain plug at the bottom of the reservoir to drain any remaining water and then reinstall.

4.Unscrew and remove interior stainless steel front cover panel to gain access to the reservoir.

5.Determine the amount of ice maker cleaner needed, based on 3 quarts

of water (refer to the cleaner manufacturer’s directions). Pour this amount of ice

maker cleaner into the

Reservoir

reservoir of the ice maker.

NOTE: “Ice Maker Cleaner Appliance” by Vapco Products, a Division of Garman Co., Inc. is recommended. It is available from www.vapcoproducts.com (1-800-466-5150) or many refrigeration supply and hardware stores.

WARNING

•Read and follow manufacturer’s warnings on ice machine cleaner products. Personal injury can result when used improperly.

6.Replace front cover panel and close door.

7.Switch selector switch on the grill of the machine to the CLEAN position. Three quarts of water will automatically be added to ice maker cleaner.

8.The total cleaning time will end in approximately 49 minutes. The cleaning cycle will automatically rinse the evaporator plate and also drain the cleaning solution and rinse water.

9.After the cleaning cycle has ended, remove the front cover panel again and check that build up has been removed. The evaporator plate should be clean, shiny, and smooth to the touch. If not and build up is still visible, repeat the cleaning cycle above. If build up is removed, continue below.

10.Disconnect power to the ice maker.

CAUTION

• Disconnect power to the ice maker for steps 11-14.

11.Remove the distributor tube, hose clamp, hose and its rubber ends.

12.Thoroughly clean the inside of the distributor tube and the spray holes. You can use the same cleaning solution as before and an old tooth brush to reach the inside of the distributor tube, rinse thoroughly.

13.Reinstall the rubber end, hose, and hose clamp to the distributor and then reinstall the distributor tube to the evaporator with the spray holes pointed to the bottom of the evaporator plate. Reinstall the front cover panel.

14.Clean the ice maker’s interior, ice scoop, interior door panel, and door gasket with mild detergent and water. Using two tablespoons of baking soda in one quart of warm water while cleaning will help remove odors. Rinse with fresh water. DO NOT USE ANY ABRASIVE CLEANING PRODUCTS.

Your ice maker is now clean and may be put back into operation by reconnecting the power and switching the selector switch to the ON position.

NOTE: Discard the first harvest of ice cubes produced after the clean cycle has been run.

11

Care and Cleaning, cont.

CAUTION

• Disconnect power to the ice maker before cleaning.

Condenser

For best performance, brush or vacuum lint and dirt from the condenser at least once a year. Unscrew the grille on the bottom front of the cabinet to access the condenser.

Ice Maker Cleaning Chart

EXTERIOR
Painted metal surfaces:	Detergent and water	Dry with a clean, soft cloth.
Cabinet, doors	Mild liquid sprays	DO NOT wipe the ice maker with a soiled
		dishwashing cloth or wet towel. These may leave
		residue that can scratch and weaken the paint. Do
		not use scouring pads, powdered cleansers, bleach
		or cleaners containing bleach. These products can
		scratch and erode the paint finish.
		DO NOT wax plastic or vinyl parts.
Stainless steel doors	Light cleaning: mild	Use a soft cloth or sponge.
(certain models)	detergent and water	Always wipe with the grain of the stainless steel.
	Moderate soil: Bon Ami*	DO NOT use chlorine bleach or any cleaning product
	Discoloration: Cameo	that contains chlorine bleach.
	Stainless Steel Cleaner*	After cleaning, rinse and dry.
		To restore luster and remove streaks follow with
		Stainless Steel Magic Spray* (Jenn-Air model A912,
		Part No. 20000008).
INTERIOR
Door gasket	Baking soda and water	Use 1–2 tablespoons baking soda per quart of
	Detergent and water	water. Be sure to wring out excess water from
		sponge or cloth when cleaning around controls,
		lights or electrical parts.
Interior and door liner	Detergent and water	See above for baking soda solution.
	Baking soda and water	DO NOT use abrasive cleaners, concentrated
		detergents, bleaches, cleaning waxes, solvents or
		polish cleaners to clean the ice maker interior.

* Brand names are the trademarks of the respective manufacturer.

12

Before Calling for Service

Things to Remember

1.Allow your ice maker to run for at least 48 hours to accumulate ice in ice maker’s bin.

2.The ice maker will cycle often between ice production and ice harvest cycles.

3.Your ice maker will automatically shut down when the ice bin is full.

4.Disconnect power to the ice maker before working on it.

5.Keep your ice maker clean for proper ice quality, production, and unit life.

6.If ice maker is to be left unattended for a month or longer, turn off its water supply, switch the control to OFF and disconnect the power supply. Remove any ice that remains in the bin.

	Make sure that distributor
	tubing is not in the path
	of the ice slab.
Distributor	Evaporator	Reservoir	Evaporator
	Front Cover
	Panel
			Distributor
	Phillips
	Screw		Circulation
	Grid Cutter		Pump
Ice Scoop		Ice
		Deflector
		Bin	Reservoir
		Thermostat
			Drain
			Plug
	ON/OFF/CLEAN
	Selector Switch

Front View

Side View

13

Before Calling for Service, cont.

Check the following items:

1.Make sure the ice maker is plugged into outlet.

2.Check the outlet for power. Test outlet with a lamp to make certain outlet has power.

3.Make sure the ice maker’s selector switch is in the ON position (see page 13).

4.Make sure that there is cold water supplied to the ice maker.

5.Make sure drain plug on bottom of reservoir is inserted.

6.Make certain unit is level from front to back and side to side.

7.Make certain that the drain line to the ice maker is not restricted or kinked.

If you are not able to correct the problem, contact your dealer or the manufacturer. Be sure to have the model number and the serial number handy before you call.

The model and the serial number are located on the data plate inside on the lower front of the ice maker cabinet.

	PROBLEM	POSSIBLE CAUSE	SOLUTION
	Ice maker does	The ice maker is unplugged.	Plug in the ice maker.
	not operate.
		Breaker is tripped or fuse is blown.	Reset the breaker or replace fuse.
		Ice machine selector switch is in	Set the rocker switch on the grille of the ice
		the OFF position.	machine to the ON position.
		Water supply is turned off.	Turn on water supply to the ice maker.
	Ice maker operates	The ice maker has just been started	Ice produced when the unit is initially started
	but does not produce	and it has been less than 6 hours.	will melt off in the bin. In 6 hours there can be
	any ice.		a few cubes in the bin. This is normal
			operation.
		Typical ice production cycle can	Check the unit in 24 hours for ice
		take up to 11⁄2 hours. Initial startup	accumulation in the bin.
		cycles can be longer.
		The selector switch is in the OFF or	Set the rocker switch on the grille of the ice
		CLEAN position.	machine to the ON position.
		No water in the reservoir.	Make sure that the reservoir drain plug is
			installed. Check the water line to make sure it
			is on and that there are no restrictions or
			kinks. Check all filters to make sure they are
			not restricted or plugged.
		Distributor tube is restricted.	See Cleaning the Ice Maker System (page 11).
		Build up of deposits on evaporator	See Cleaning the Ice Maker System (page 11).
		plate.
		Condenser fan air flow is restricted.	Make certain the grille in the front of the unit
			is free and open for proper air circulation.
			Check and clean the condenser coil by
			removing the grille in the front of the unit.
			Clean the condenser with a vacuum and brush
			attachment.

14

PROBLEM	POSSIBLE CAUSE	SOLUTION
Ice maker operates	Room and/or water temperature is	Move the ice maker to an area where ambient
but does not produce	too warm.	temperature is below 80° F. The ice maker
any ice, cont.		should not be placed next to a heat source such
		as an oven. Check for cold water connection.
	Leaking drain valve.	See Cleaning the Ice Maker System (page 11).
		This will also dissolve and flush out foreign
		material in the drain valve which may be causing
		it to leak.
	Inadequate drain system.	Restriction in drain lines will cause ice in the
		bin to melt. If using a gravity drain, make
		certain there are no kinks or restrictions in the
		drain lines. If using a drain pump, check the
		inlet screen, discharge line, and vent line for
		any buildup or restrictions.
	Grid cutter is unplugged.	Remove the front cover panel and plug the
		grid cutter into the receptacle on the side of
		the liner.
Ice cubes are too	Low ice consumption.	Ice is slowly melting on the ice bin and will
small (less than		affect the size of the ice cube. This is normal
1⁄2" thick).		operation. When the ice bin needs to be
		replenished, cubes will return to regular size.
	Not enough water in reservoir.	Make sure that the reservoir drain plug is
		installed properly. Check the water line to the
		ice maker to make sure there are no
		restrictions or kinks. Check all filters to make
		sure they are not restricted or plugged.
	Distributor tube is restricted.	See Cleaning the Ice Maker System (page 11).
	Build up of deposits on evaporator	See Cleaning the Ice Maker System (page 11).
	plate.
	Inadequate drain system.	Restriction in drain lines will cause ice in the
		bin to melt to a thinner cube. If using a gravity
		drain, make certain there are no kinks or
		restrictions in the drain lines. If using a drain
		pump, check the inlet screen, discharge line,
		and vent line for any build or restrictions.
	Leaking drain valve.	See Cleaning the Ice Maker System (page 11).
		This will also dissolve and flush out foreign
		material in the drain valve which may be
		causing it to leak.
	Room temperature is too warm.	Move to an area where temperature is below
		80° F.

15

Before Calling for Service, cont.

	PROBLEM	POSSIBLE CAUSE	SOLUTION
	Ice cubes are too big	Ice slab not releasing.	See Cleaning the Ice Maker System (page 11).
	(greater than 3⁄4" thick).
		Condenser fan air flow is restricted.	Make certain the grille in the front of the unit is
			free and open for proper air circulation. Check
			and clean the condenser coil by removing the
			grille in the front of the unit. Clean the condenser
			with a vacuum and brush attachment.
		Room temperature is too warm.	Move to an area where temperature is below 80° F.
	Hollow ice slab.	Distributor tube is restricted.	See Cleaning the Ice Maker System (page 11).
		Build up of deposits on evaporator	See Cleaning the Ice Maker System (page 11).
		plate.
		Low water level in reservoir.	Make sure that the reservoir drain plug is
			installed properly. Check the water line to the
			unit to make sure there are no restrictions or
			kinks in the line. Check all filters to make sure
			they are not restricted or plugged.
	Ice is not clear.	Low water level in reservoir.	Make sure that the reservoir drain plug is
			installed properly. Check the water line to the
			ice maker to make sure there are no restrictions
			or kinks in the line. Check all filters to make
			sure they are not restricted or plugged.
		Softened water supply.	Make certain that water line is not connected
			to the water softener.
		Room temperature is too cold.	Move the ice maker to an area where room
			temperature is above 55° F.
	Low ice production.	Low water level in reservoir.	Make sure that the reservoir drain plug is
	Unit is running, has		installed properly. Check the water line to the
	run over a 48 hour		ice maker to make sure there are no
			restrictions or kinks. Check all filters to make
	period, and there is
			sure they are not restricted or plugged.
	little ice in bin.
		Distributor tube is restricted.	See Cleaning the Ice Maker System (page 11).
		Build up of deposits on evaporator	See Cleaning the Ice Maker System (page 11).
		plate.
		Inadequate drain system.	Restriction in drain lines will cause ice in the
			bin to melt. If using a gravity drain, make
			certain there are no kinks or restrictions in the
			drain lines. If using a drain pump, check the
			inlet screen, discharge line, and vent line for
			any buildup or restrictions.
		Condenser fan air flow is restricted.	Make certain the grille in the front is free and
			open for proper air circulation. Check and
			clean the condenser coil by removing the grille
			in the front. Clean the condenser with a
			vacuum and brush attachment.

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PROBLEM	POSSIBLE CAUSE	SOLUTION
Unit continues to run	Ice bin is not full.	The ice maker will automatically shut down
and produce ice.		when ice reaches the thermostat.
	Room temperature is too warm.	Move the ice maker to an area where room
		temperature is below 80° F.
	Ice maker is not level.	Use a level to check the unit for level from
		side to side and front to rear.
Grid cutter is not	The selector switch is not in the ON	Set the rocker switch on the grille of the ice
cutting the ice slab.	position.	machine to the ON position.
	The grid cutter is not plugged into	Remove the front cover panel and plug the
	the receptacle.	grid cutter into the receptacle on the side of
		the liner.
	Time to cut through the slab.	It can take up to 35 minutes to cut through a
		harvested ice slab. This is normal operation.
Ice cubes are sticking	Ice consumption is low.	Use the ice in the bin frequently. Ice will stick
together.		together if left in insulated bin over long
		periods of time.
	Room temperature is too warm.	Move the ice maker to an area where
		temperature is below 80° F.
Ice level is too high.	The ice machine is not level.	Use a level to check the ice maker for level
		from side to side and front to rear.
	Room temperature is too warm.	Move the ice maker to an area where
		temperature is below 80° F.
	Ice deflector is not in place or	Check to see that the ice deflector is in place
	secured properly.	and secured below the grid cutter.
	Bin level thermostat needs	You can adjust the bin thermostat tube by
	adjusted.	simply pressing directly down on the tube 5"
		from the front of the tube to get a desired bin
		level.
Ice level is too low.	The ice machine is not level.	Use a level to check the unit for level from
		side to side and front to rear.
	Room temperature is too cold.	Move the unit to an area where temperature is
		above 55° F.
	The selector switch is not in the ON	Set the rocker switch on the grille of the ice
	position.	machine to the ON position (see page 13).

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Before Calling for Service, cont.

PROBLEM	POSSIBLE CAUSE	SOLUTION
Water keeps backing	Inadequate drain system.	Restriction or improperly installed drain lines
up into the ice bin		will cause water to back up into the ice bin.
(gravity drain).		Make certain there are no kinks or restrictions
		in the drain lines. If necessary, consult a
		qualified plumber.
	Foreign material in ice bin drain.	Foreign material is restricting or blocking the
		ice bin drain located at the right rear corner of
		the ice bin. The drain will need to be cleared.
Water keeps backing	Drain pump tubing kinked or	Check inlet, discharge, and vent line tubing for
up into the ice bin	restricted.	any kinks or restrictions and repair as
(drain pump).		necessary.
	Inlet screen to the drain pump is	Clean the inlet screen to the drain pump.
	restricted or blocked.
	Drain pump and/or the ice machine	Check and level is necessary the drain pump
	are not level.	as well as the ice machine.
The drain pump cycles	Vent line to the drain pump is	Check the vent line for any restrictions or
on and off erratically.	restricted or kinked.	kinks and repair as necessary.
	Discharge line is restricted or	Check the discharge line and connection to
	kinked.	the desired drain for any restrictions or kinks
		and repair as necessary.
	The drain pump is not level.	The drain pump must be level. Check for level
		on the top of the drain pump case and adjust
		the tubing or use shims to level.

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