Jenn-Air JGC3215GS0, JGC3115GS0 Owner’s Manual

JENN-AIR® GAS COOKTOP

TABLE DE CUISSON À GAZ JENN-AIR®

Use & Care Guide

For questions about features, operation/performance, parts, accessories, or service in the U.S.A., call:

1-800-JENNAIR (1-800-536-6247) or visit our website at www.jennair.com.

In Canada, call: 1-800-JENNAIR (1-800-536-6247), or visit our website at www.jennair.ca.

Guide d’utilisation et d’entretien

Au Canada, pour assistance, installation ou service, composez le 1-800-JENNAIR (1-800-536-6247) ou visitez notre site web à www.jennair.ca.

Table of Contents/Table des matières ...................

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W11027460A

TABLE OF CONTENTS
COOKTOP SAFETY........................................................................	2
PARTS AND FEATURES.................................................................	4
COOKTOP USE...............................................................................	5
Cooktop Controls.........................................................................	5
Sealed Surface Burners................................................................	5
Surface Grates..............................................................................	6
Home Canning..............................................................................	7
Cookware......................................................................................	7
COOKTOP CARE............................................................................	7
General Cleaning..........................................................................	7
TROUBLESHOOTING.....................................................................	8
ASSISTANCE OR SERVICE............................................................	9
In the U.S.A...................................................................................	9
In Canada......................................................................................	9
Accessories...................................................................................	9
WARRANTY...................................................................................	10

TABLE DES MATIÈRES
SÉCURITÉ DE LA TABLE DE CUISSON.....................................	12
PIÈCES ET CARACTÉRISTIQUES...............................................	14
UTILISATION DE LA TABLE DE CUISSON.................................	15
Commandes de la table de cuisson...........................................	15
Brûleurs de surface scellés........................................................	15
Grilles de surface........................................................................	16
Préparation de conserves à la maison.......................................	17
Ustensiles de cuisson.................................................................	17
ENTRETIEN DE LA TABLE DE CUISSON...................................	17
Nettoyage général......................................................................	17
DÉPANNAGE.................................................................................	18
ASSISTANCE OU SERVICE..........................................................	20
Aux É.-U......................................................................................	20
Au Canada..................................................................................	20
Accessoires.................................................................................	20
GARANTIE ....................................................................................	21

COOKTOP SAFETY

Your safety and the safety of others are very important.

many important safety messages in this manual and on your appliance. Always read and obey all safety

safety alert symbol.

alerts you to potential hazards that can kill or hurt you and others.

messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.” mean:

DANGER WARNING

You can be killed or seriously injured if you don't immediately follow instructions.

You can be killed or seriously injured if you don't follow instructions.

All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed.

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WARNING: If the information in these instructions is not followed exactly, a fire or explosion may result causing property damage, personal injury or death.

–Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.

–WHAT TO DO IF YOU SMELL GAS:

•Do not try to light any appliance.

•Do not touch any electrical switch.

•Do not use any phone in your building.

•Immediately call your gas supplier from a neighbor's phone. Follow the gas supplier's instructions.

•If you cannot reach your gas supplier, call the fire department.

–Installation and service must be performed by a qualified installer, service agency or the gas supplier.

WARNING: Gas leaks cannot always be detected by smell.

Gas suppliers recommend that you use a gas detector approved by UL or CSA.

For more information, contact your gas supplier.

If a gas leak is detected, follow the “What to do if you smell gas” instructions.

IMPORTANT SAFETY INSTRUCTIONS

WARNING: To reduce the risk of fire, electrical shock, injury to persons, or damage when using the cooktop, follow basic precautions, including the following:

■ WARNING: NEVER use this appliance as a space heater to heat or warm the room. Doing so may result in carbon monoxide poisoning and overheating of the cooktop.

■ CAUTION: Do not store items of interest to children in cabinets above the cooktop – children climbing on the cooktop to reach items could be seriously injured.

■Proper Installation – The cooktop, when installed, must be electrically grounded in accordance with local codes or, in the absence of local codes, with the National Electrical Code, ANSI/NFPA70 or the Canadian Electrical Code, Part 1. Be sure the cooktop is properly installed and grounded by a qualified technician.

■This cooktop is equipped with a three-prong grounding plug for your protection against shock hazard and should be plugged directly into a properly grounded receptacle. Do not cut or remove the grounding prong from this plug.

■Disconnect the electrical supply before servicing the cooktop.

■Injuries may result from the misuse of the cooktop such as stepping, leaning, or sitting on the top surface.

■Maintenance – Keep cooktop area clear and free from combustible materials, gasoline, and other flammable vapors and liquids.

■Storage on the cooktop – Flammable materials should not be stored on or near surface units.

■Top burner flame size should be adjusted so it does not extend beyond the edge of the cooking utensil.

SAVE THESE INSTRUCTIONS

State of California Proposition 65 Warnings:

WARNING: This product contains one or more chemicals known to the State of California to cause cancer.

WARNING: This product contains one or more chemicals known to the State of California to cause birth defects or other reproductive harm.

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PARTS AND FEATURES

This manual covers different models. The cooktop you have purchased may have some or all of the items listed. The locations and appearances of the features shown here may not match those of your model.

15" (38.1 cm) Cooktops

IMPORTANT: See “Sealed Surface Burners” in the “Cooktop Use” section for proper burner base and cap positioning. Do not interchange burner caps.

A	B
E	D	C

A.Surface burner grate

B.Dual flame burner

C.Control panel

D.Lighted control knob

E.Surface burner locator

A		B
			C
G	F	E	D

A.Surface burner grate

B.Rear burner

C.Front burner

D.Control panel

E.Lighted rear control knob

F.Lighted front control knob

G.Surface burner locator

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COOKTOP USE

Cooktop Controls

WARNING

Fire Hazard

Do not let the burner flame extend beyond the edge of the pan.

Turn off all controls when not cooking.

Failure to follow these instructions can result in death or fire.

Electric igniters automatically light the surface burners when control knobs are turned to Ignite and will automatically reignite if the flame is extinguished.

If a cross draft is present, the flame may be affected and some sparking may occur. This is normal.

Before setting a control knob, place filled cookware on the grate. Do not operate a burner using empty cookware or without cookware on the grate.

NOTE: Lighted ring illuminates when valve is open.

To Set:

1.Push in and turn knob counterclockwise to Ignite.

2.Turn knob to anywhere between HI and LO. Use the following chart as a guide when setting heat levels.

SETTING	RECOMMENDED USE
HI	■■	Start food cooking.
	■■ Bring liquid to a boil.
	■■ Hold a rapid boil.
	■■ Quickly brown or sear food.
	■■	Fry chicken.
Medium	■■	Maintain a slow boil.
Between HI and LO	■■	Fry or sauté foods.
	■■ Cook soups, sauces and gravies.
	■■ Stew or steam food.
LO	■■	Simmer.
	■■ Keep food warm.
Simmer	■■	Simmer sauces.

REMEMBER: When cooktop is in use, the entire cooktop area may become hot.

Power failure

In case of power failure, the surface burners can be lit manually. Hold a lit match near a burner and turn knob counterclockwise to Ignite. After burner lights, turn knob to setting.

IMPORTANT: Burner reignition feature does not work without power.

Sealed Surface Burners

	A
	B
	C
Single Burner	Double Burner
A. Cap	A. Cap
B. Spreader	B. Spreader
C. Electrode	C. Electrode
	A
	B
	C
	D

Dual Flame Burner

A.Inner cap

B.Outer cap

C.Spreader

D.Electrode

Burner installation:

To install the burner base, insert the igniter electrode into the burner base hole or notch.

IMPORTANT: Do not obstruct the flow of combustion and ventilation air around the burner grate edges.

Burner cap: Always keep the burner cap in place when using a surface burner. A clean burner cap will help avoid poor ignition and uneven flames. Always clean the burner cap after a spillover and routinely remove and clean the caps according to the “General Cleaning” section.

Gas tube opening: Gas must flow freely throughout the gas tube opening for the burner to light properly. Keep this area free of soil and do not allow spills, food, cleaning agents or any other material to enter the gas tube opening. Keep spillovers out of gas tube by always using a burner cap.

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Burner ports: Check burner flames occasionally for proper size and shape. A good flame is blue in color, not yellow. Keep this area free of soil and do not allow spills, food, cleaning agents or any other material to enter the burner ports.

A

B

Standard burner

A.Low flame

B.High flame

A

B

Dual flame burner

A.Simmer flame

B.High flame

To Clean:

IMPORTANT: Before cleaning, make sure all controls are off and cooktop is cool. Do not use oven cleaners, bleach or rust removers.

1.Remove the burner cap from the burner base and clean according to the “General Cleaning” section.

2.Clean the gas tube opening with a damp cloth.

3.Replace burner bases and burner caps.

IMPORTANT:

■■ Be sure that the igniter electrode aligns with the slot or notch in the burner base. The igniter electrode is ceramic and could break during installation of the burner base.

4.Turn on the burner. If the burner does not light, check burner cap and base alignment. See “Burner installation” in the “Sealed Surface Burners” section. If the burner still does not light, do not service the burner yourself. Contact a trained repair specialist.

A.Correct

B.Incorrect

Surface Grates

The surface grate is positioned correctly when the thick ribs form a frame around the outer edge and the thin ribs are located across the middle. All burners will be centered with the burner openings in the grates. See the following illustration.

A	B
C

A	B
	C

A.Thick ribs

B.Thin ribs

C.End grates

A.Burner cap

B.Igniter electrode

C.Burner base

■■ Be sure that the cap is properly positioned on the burner and that you have placed the cap on the correct burner. The ring on the bottom of the cap will align with the tabs on the burner. Do not interchange caps.

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Home Canning

When canning for long periods, alternate the use of surface burners between batches. This allows time for the most recently used areas to cool.

■■ Center the canner on the grate above the burner.

■■ Do not place canner on 2 surface burners at the same time.

■■ For more information, contact your local agricultural department. Companies that manufacture home canning products can also offer assistance.

Cookware

IMPORTANT: Do not leave empty cookware on a hot surface cooking area, element, or surface burner.

Ideal cookware should have a flat bottom, straight sides, and a well-fitting lid and the material should be of medium-to-heavy thickness.

Rough finishes may scratch the cooktop. Aluminum and copper may be used as a core or base in cookware. However, when used as a base they can leave permanent marks on the cooktop or grates.

Cookware material is a factor in how quickly and evenly heat is transferred, which affects cooking results. A nonstick finish has the same characteristics as its base material.

For example, aluminum cookware with a nonstick finish will take on the properties of aluminum.

Use the following chart as a guide for cookware material characteristics.

Cookware	Characteristics
Aluminum	■■ Heats quickly and evenly.
	■■ Suitable for all types of cooking.
	■■ Medium or heavy thickness is best for
		most cooking tasks.
Cast iron	■■ Heats slowly and evenly.
	■■ Good for browning and frying.
	■■ Maintains heat for slow cooking.
Ceramic or	■■	Follow manufacturer’s instructions.
ceramic glass	■■ Heats slowly, but unevenly.
	■■ Ideal results on low-to-medium heat
		settings.
Copper	■■ Heats very quickly and evenly.
Earthenware	■■	Follow manufacturer’s instructions.
	■■ Use on low heat settings.
Porcelain enamel	■■ See stainless steel or cast iron.
on steel or cast
iron
Stainless steel	■■ Heats quickly, but unevenly.
	■■ A core or base of aluminum or copper
		on stainless steel provides even
		heating.

COOKTOP CARE

General Cleaning

IMPORTANT: Before cleaning, make sure all controls are off and the cooktop is cool. Always follow the label instructions on cleaning products.

Soap, water and a soft cloth or sponge are suggested first unless otherwise noted.

STAINLESS STEEL

To avoid damage to stainless steel surfaces, do not use soapfilled scouring pads, abrasive cleaners, cooktop cleaner, steelwool pads, gritty washcloths, abrasive paper towels, or stainless steel brightener.

Rub in the direction of the grain to avoid damaging.

Cleaning Method:

■■ affresh® Stainless Steel Cleaner Part Number W10355016 (not included):

See the “Assistance or Service” section to order.

■■ Liquid detergent or all-purpose cleaner:

Rinse with clean water and dry with a soft, lint-free cloth. ■■ Vinegar for hard water spots

COOKTOP CONTROLS

To avoid damage to the cooktop controls, do not use steel wool, abrasive cleansers or oven cleaner. Do not spray cleaners in the control area when the knobs are removed. Apply spray cleaners to a soft cloth or sponge, not directly on the control area.

To avoid damage, do not soak the knobs.

When replacing the knobs, make sure the knobs are in the Off position.

On some models, do not remove seals under the knobs.

Cleaning Method:

■■ Soap and water:

Pull the knobs straight away from the control panel to remove them.

CONTROL PANEL

To avoid damage to the control panel, do not use abrasive cleaners, steel-wool pads, gritty washcloths, or abrasive paper towels.

Cleaning Method:

■■ affresh® Kitchen and Appliance Cleaner Part Number W10355010 (not included):

See the “Assistance or Service” section to order.

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PORCELAIN-COATED GRATES AND CAPS

Food spills containing acids, such as vinegar and tomato, should be cleaned as soon as the cooktop, grates and caps are cool. These spills may affect the finish.

To avoid chipping, do not bang the grates and caps against each other or hard surfaces such as cast iron cookware.

Do not reassemble the caps on burners while wet.

Cleaning Method:

■■ Nonabrasive plastic scrubbing pad and mildly abrasive cleanser:

Clean as soon as the cooktop, grates and caps are cool.

■■ Dishwasher (grates only, not caps): Use the most aggressive cycle.

■■ Gas Grate and Drip Pan Cleaner Part Number 31617 (not included):

See the “Assistance or Service” section to order.

SURFACE BURNERS AND ELECTRONIC IGNITER

Surface Burners

See the “Sealed Surface Burners” section.

Electronic Igniter

Cleaning Method:

■■ Clean the ceramic post with a cotton swab:

affresh® Kitchen and Appliance Cleaner Part Number W10355010 (not included):

See the “Assistance or Service” section to order.

TROUBLESHOOTING

First try the solutions suggested here. If you need further assistance or more recommendations that may help you avoid a service call, refer to the warranty page in this manual and scan the code there with your mobile device, or visit http://jennair.custhelp.com. In Canada, visit http://www.jennair.ca.

Contact us by mail with any questions or concerns at the address below:

In the U.S.A.:	In Canada:
Jenn-Air Brand Home Appliances	Jenn-Air Brand Home Appliances
Customer eXperience Center	Customer eXperience Centre
553 Benson Road	200 - 6750 Century Ave.
Benton Harbor, MI 49022-2692	Mississauga, Ontario L5N 0B7
Please include a daytime phone number in your correspondence.

WARNING

Electrical Shock Hazard Plug into a grounded 3 prong outlet. Do not remove ground prong.

Do not use an adapter.

Do not use an extension cord.

Failure to follow these instructions can result in death, fire, or electrical shock.

Problem	Possible Causes and/or Solutions
Nothing will operate	Is the power supply cord unplugged? Plug into a grounded 3 prong outlet.
	Has a household fuse blown, or has a circuit breaker tripped? Replace the fuse or reset
	the circuit breaker. If the problem continues, call an electrician.
Surface burners will not operate	Is this the first time the surface burners have been used? Turn on any one of the surface
	burner knobs to release air from the gas lines.
	Is the control knob set correctly? Push the knob in before turning it to a setting.
	Are the burner ports clogged? See the “Sealed Surface Burners” section.
Surface burner flames are uneven,	Are the burner ports clogged? See the “Sealed Surface Burners” section.
yellow and/or noisy	Are the burner caps positioned properly? See the “Sealed Surface Burners” section.
	Is propane gas being used? The cooktop may have been converted improperly. Contact a
	service technician or see the “Assistance or Service” section.
Surface burner makes popping	Is the burner wet? Let it dry.
noises

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