Jenn-Air JGC3215GS0, JGC3115GS0 Owner’s Manual

JENN-AIR® GAS COOKTOP

TABLE DE CUISSON À GAZ JENN-AIR

Use & Care Guide

For questions about features, operation/performance, parts, accessories, or service in the U.S.A., call:

1-800-JENNAIR (1-800-536-6247) or visit our website at www.jennair.com.

In Canada, call: 1-800-JENNAIR (1-800-536-6247), or visit our website at www.jennair.ca.

Guide d’utilisation et d’entretien

Au Canada, pour assistance, installation ou service, composez le 1-800-JENNAIR (1-800-536-6247) ou visitez notre site web à

www.jennair.ca.

Table of Contents/Table des matières ...................2

W11027460A

TABLE OF CONTENTS TABLE DES MATIÈRES

COOKTOP SAFETY ........................................................................2

PARTS AND FEATURES ................................................................4

COOKTOP USE ..............................................................................5

Cooktop Controls .........................................................................5

Sealed Surface Burners ...............................................................5

Surface Grates .............................................................................6

Home Canning .............................................................................7

Cookware .....................................................................................7

COOKTOP CARE ............................................................................7

General Cleaning ..........................................................................7

TROUBLESHOOTING ....................................................................8

ASSISTANCE OR SERVICE ...........................................................9

In the U.S.A. .................................................................................9

In Canada .....................................................................................9

Accessories ..................................................................................9

WARRANTY ..................................................................................10

SÉCURITÉ DE LA TABLE DE CUISSON .....................................12

PIÈCES ET CARACTÉRISTIQUES ..............................................14

UTILISATION DE LA TABLE DE CUISSON ................................15

Commandes de la table de cuisson ..........................................15

Brûleurs de surface scellés ........................................................15

Grilles de surface .......................................................................16

Préparation de conserves à la maison ......................................17

Ustensiles de cuisson ................................................................17

ENTRETIEN DE LA TABLE DE CUISSON ..................................17

Nettoyage général ......................................................................17

DÉPANNAGE .................................................................................18

ASSISTANCE OU SERVICE .........................................................20

Aux É.-U. ....................................................................................20

Au Canada ..................................................................................20

Accessoires ................................................................................20

GARANTIE ....................................................................................21

COOKTOP SAFETY

Your safety and the safety of others are very important.

We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages.

This is the safety alert symbol.

This symbol alerts you to potential hazards that can kill or hurt you and others.

All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.”

These words mean:

You can be killed or seriously injured if you don't immediately

DANGER

WARNING

All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed.

follow instructions.

You

can be killed or seriously injured if you don't

instructions.

WARNING: If the information in these instructions is not followed exactly, a fire or explosion may result causing property damage, personal injury or death.

– Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this

or any other appliance.

– WHAT TO DO IF YOU SMELL GAS:

Do not try to light any appliance.

•

Do not touch any electrical switch.

•

Do not use any phone in your building.

•

Immediately call your gas supplier from a neighbor's phone. Follow the gas supplier's

•

instructions. If you cannot reach your gas supplier, call the fire department.

•

– Installation and service must be performed by a qualified installer, service agency or

the gas supplier.

WARNING: Gas leaks cannot always be detected by smell.

Gas suppliers recommend that you use a gas detector approved by UL or CSA.

For more information, contact your gas supplier.

If a gas leak is detected, follow the “What to do if you smell gas” instructions.

IMPORTANT SAFETY INSTRUCTIONS

This cooktop is equipped with a three-prong grounding

WARNING: To reduce the risk of fire, electrical shock,

injury to persons, or damage when using the cooktop, follow basic precautions, including the following:

■ WARNING:

heater to heat or warm the room. Doing so may result in carbon monoxide poisoning and overheating of the cooktop.

■ CAUTION: Do not store items of interest to children in

cabinets above the cooktop – children climbing on the cooktop to reach items could be seriously injured.

■ Proper Installation – The cooktop, when installed, must be

electrically grounded in accordance with local codes or, in the absence of local codes, with the

Code, ANSI/NFPA70 or the Canadian Electrical Code,

. Be sure the cooktop is properly installed and

Part 1

grounded by a qualified technician.

NEVER use this appliance as a space

National Electrical

■

plug for your protection against shock hazard and should be plugged directly into a properly grounded receptacle. Do not cut or remove the grounding prong from this plug.

Disconnect the electrical supply before servicing the

■

cooktop.

■ Injuries may result from the misuse of the cooktop such as

stepping, leaning, or sitting on the top surface.

Maintenance – Keep cooktop area clear and free from

■

combustible materials, gasoline, and other flammable vapors and liquids.

Storage on the cooktop – Flammable materials should not

■

be stored on or near surface units.

■ Top burner flame size should be adjusted so it does not

extend beyond the edge of the cooking utensil.

SAVE THESE INSTRUCTIONS

State of California Proposition 65 Warnings: WARNING: This product contains one or more chemicals known to the State of California to cause cancer. WARNING: This product contains one or more chemicals known to the State of California to cause birth defects or other

reproductive harm.

PARTS AND FEATURES

This manual covers different models. The cooktop you have purchased may have some or all of the items listed. The locations and appearances of the features shown here may not match those of your model.

15" (38.1 cm) Cooktops

IMPORTANT: See “Sealed Surface Burners” in the “Cooktop Use” section for proper burner base and cap positioning. Do not

interchange burner caps.

A B

E D C

A. Surface burner grate B. Dual ﬂame burner C. Control panel D. Lighted control knob E. Surface burner locator

A. Surface burner grate B. Rear burner C. Front burner D. Control panel E. Lighted rear control knob F. Lighted front control knob G. Surface burner locator

COOKTOP USE

Cooktop Controls

WARNING

Fire Hazard

Do not let the burner flame extend beyond the edge of the pan.

Turn off all controls when not cooking. Failure to follow these instructions can result in death

or fire.

Power failure

In case of power failure, the surface burners can be lit manually. Hold a lit match near a burner and turn knob counterclockwise to Ignite. After burner lights, turn knob to setting.

IMPORTANT: Burner reignition feature does not work without power.

Sealed Surface Burners

Electric igniters automatically light the surface burners when control knobs are turned to Ignite and will automatically reignite if the ﬂame is extinguished.

If a cross draft is present, the ﬂame may be affected and some sparking may occur. This is normal.

Before setting a control knob, place ﬁlled cookware on the grate. Do not operate a burner using empty cookware or without cookware on the grate.

NOTE: Lighted ring illuminates when valve is open.

To Set:

1. Push in and turn knob counterclockwise to Ignite.

2. Turn knob to anywhere between HI and LO. Use the

following chart as a guide when setting heat levels.

SETTING RECOMMENDED USE HI

Medium Between HI and LO

Simmer

REMEMBER: When cooktop is in use, the entire cooktop area may become hot.

■ Start food cooking.

■ Bring liquid to a boil.

■ Hold a rapid boil.

■ Quickly brown or sear food.

■ Fry chicken.

■ Maintain a slow boil.

■ Fry or sauté foods.

■ Cook soups, sauces and gravies.

■ Stew or steam food.

■ Simmer.

■ Keep food warm.

■ Simmer sauces.

Single Burner

A. Cap B. Spreader C. Electrode

Dual Flame Burner

A. Inner cap B. Outer cap C. Spreader D. Electrode

Double Burner

A. Cap B. Spreader C. Electrode

Burner installation:

To install the burner base, insert the igniter electrode into the burner base hole or notch.

IMPORTANT: Do not obstruct the ﬂow of combustion and ventilation air around the burner grate edges.

Burner cap: Always keep the burner cap in place when using a surface burner. A clean burner cap will help avoid poor ignition and uneven ﬂames. Always clean the burner cap after a spillover and routinely remove and clean the caps according to the “General Cleaning” section.

Gas tube opening: Gas must ﬂow freely throughout the gas tube opening for the burner to light properly. Keep this area free of soil and do not allow spills, food, cleaning agents or any other material to enter the gas tube opening. Keep spillovers out of gas tube by always using a burner cap.

Burner ports: Check burner ﬂames occasionally for proper size

and shape. A good ﬂame is blue in color, not yellow. Keep this area free of soil and do not allow spills, food, cleaning agents or any other material to enter the burner ports.

4. Turn on the burner. If the burner does not light, check burner

cap and base alignment. See “Burner installation” in the “Sealed Surface Burners” section. If the burner still does not light, do not service the burner yourself. Contact a trained repair specialist.

Standard burner

A. Low ﬂame B. High ﬂame

Dual ﬂame burner

A. Simmer ﬂame B. High ﬂame

To Clean:

IMPORTANT: Before cleaning, make sure all controls are off

and cooktop is cool. Do not use oven cleaners, bleach or rust removers.

1. Remove the burner cap from the burner base and clean

according to the “General Cleaning” section.

2. Clean the gas tube opening with a damp cloth.

3. Replace burner bases and burner caps. IMPORTANT:

■ Be sure that the igniter electrode aligns with the slot or

notch in the burner base. The igniter electrode is ceramic and could break during installation of the burner base.

A. Correct B. Incorrect

Surface Grates

The surface grate is positioned correctly when the thick ribs form a frame around the outer edge and the thin ribs are located across the middle. All burners will be centered with the burner openings in the grates. See the following illustration.

A B

A. Thick ribs B. Thin ribs C. End grates

A B

A. Burner cap B. Igniter electrode C. Burner base

■ Be sure that the cap is properly positioned on the burner

and that you have placed the cap on the correct burner. The ring on the bottom of the cap will align with the tabs on the burner. Do not interchange caps.

Home Canning

When canning for long periods, alternate the use of surface burners between batches. This allows time for the most recently used areas to cool.

■ Center the canner on the grate above the burner.

■ Do not place canner on 2 surface burners at the same time.

■ For more information, contact your local agricultural

department. Companies that manufacture home canning products can also offer assistance.

Cookware

IMPORTANT: Do not leave empty cookware on a hot surface cooking area, element, or surface burner.

Ideal cookware should have a ﬂat bottom, straight sides, and a well-ﬁtting lid and the material should be of medium-to-heavy thickness.

Rough ﬁnishes may scratch the cooktop. Aluminum and copper may be used as a core or base in cookware. However, when used as a base they can leave permanent marks on the cooktop or grates.

Cookware material is a factor in how quickly and evenly heat is transferred, which affects cooking results. A nonstick ﬁnish has the same characteristics as its base material.

For example, aluminum cookware with a nonstick ﬁnish will take on the properties of aluminum.

Use the following chart as a guide for cookware material characteristics.

Cookware Characteristics Aluminum

■ Heats quickly and evenly.

■ Suitable for all types of cooking.

■ Medium or heavy thickness is best for

most cooking tasks.

Cast iron

Ceramic or ceramic glass

■ Heats slowly and evenly.

■ Good for browning and frying.

■ Maintains heat for slow cooking.

■ Follow manufacturer’s instructions.

■ Heats slowly, but unevenly.

■ Ideal results on low-to-medium heat

settings.

Copper Earthenware

Porcelain enamel

■ Heats very quickly and evenly.

■ Follow manufacturer’s instructions.

■ Use on low heat settings.

■ See stainless steel or cast iron.

on steel or cast iron

Stainless steel

■ Heats quickly, but unevenly.

■ A core or base of aluminum or copper

on stainless steel provides even heating.

COOKTOP CARE

General Cleaning

IMPORTANT: Before cleaning, make sure all controls are off and the cooktop is cool. Always follow the label instructions on cleaning products.

Soap, water and a soft cloth or sponge are suggested ﬁrst unless otherwise noted.

STAINLESS STEEL

To avoid damage to stainless steel surfaces, do not use soapﬁlled scouring pads, abrasive cleaners, cooktop cleaner, steelwool pads, gritty washcloths, abrasive paper towels, or stainless steel brightener.

Rub in the direction of the grain to avoid damaging.

Cleaning Method:

■ affresh

■ Liquid detergent or all-purpose cleaner:

■ Vinegar for hard water spots

Stainless Steel Cleaner Part Number W10355016 (not included): See the “Assistance or Service” section to order.

Rinse with clean water and dry with a soft, lint-free cloth.

COOKTOP CONTROLS

To avoid damage to the cooktop controls, do not use steel wool, abrasive cleansers or oven cleaner. Do not spray cleaners in the control area when the knobs are removed. Apply spray cleaners to a soft cloth or sponge, not directly on the control area.

To avoid damage, do not soak the knobs. When replacing the knobs, make sure the knobs are in the Off

position. On some models, do not remove seals under the knobs.

Cleaning Method:

■ Soap and water:

Pull the knobs straight away from the control panel to remove them.

CONTROL PANEL

To avoid damage to the control panel, do not use abrasive cleaners, steel-wool pads, gritty washcloths, or abrasive paper towels.

Cleaning Method:

■ affresh

Kitchen and Appliance Cleaner Part Number W10355010 (not included): See the “Assistance or Service” section to order.

PORCELAIN-COATED GRATES AND CAPS

SURFACE BURNERS AND ELECTRONIC IGNITER

Food spills containing acids, such as vinegar and tomato, should be cleaned as soon as the cooktop, grates and caps are cool. These spills may affect the ﬁnish.

To avoid chipping, do not bang the grates and caps against each other or hard surfaces such as cast iron cookware.

Do not reassemble the caps on burners while wet.

Cleaning Method:

■ Nonabrasive plastic scrubbing pad and mildly abrasive

cleanser: Clean as soon as the cooktop, grates and caps are cool.

■ Dishwasher (grates only, not caps):

Use the most aggressive cycle.

■ Gas Grate and Drip Pan Cleaner Part Number 31617 (not

included): See the “Assistance or Service” section to order.

Surface Burners

See the “Sealed Surface Burners” section.

Electronic Igniter

Cleaning Method:

■ Clean the ceramic post with a cotton swab:

affresh® Kitchen and Appliance Cleaner Part Number W10355010 (not included):

See the “Assistance or Service” section to order.

TROUBLESHOOTING

First try the solutions suggested here. If you need further assistance or more recommendations that may help you avoid a service call, refer to the warranty page in this manual and scan the code there with your mobile device, or visit http://jennair.custhelp.com. In Canada, visit http://www.jennair.ca.

Jenn-Air Brand Home Appliances Customer eXperience Center 553 Benson Road Benton Harbor, MI 49022-2692

Please include a daytime phone number in your correspondence.

In Canada:

Jenn-Air Brand Home Appliances Customer eXperience Centre 200 - 6750 Century Ave. Mississauga, Ontario L5N 0B7

WARNING

Electrical Shock Hazard Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter. Do not use an extension cord. Failure to follow these instructions can result in death,

fire, or electrical shock.

Problem Possible Causes and/or Solutions Nothing will operate

Surface burners will not operate

Surface burner ﬂames are uneven, yellow and/or noisy

Surface burner makes popping noises

Is the power supply cord unplugged? Plug into a grounded 3 prong outlet. Has a household fuse blown, or has a circuit breaker tripped? Replace the fuse or reset

the circuit breaker. If the problem continues, call an electrician. Is this the ﬁrst time the surface burners have been used? Turn on any one of the surface

burner knobs to release air from the gas lines.

Is the control knob set correctly? Push the knob in before turning it to a setting. Are the burner ports clogged? See the “Sealed Surface Burners” section.

Are the burner ports clogged? See the “Sealed Surface Burners” section. Are the burner caps positioned properly? See the “Sealed Surface Burners” section. Is propane gas being used? The cooktop may have been converted improperly. Contact a

service technician or see the “Assistance or Service” section.

Is the burner wet? Let it dry.

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